Arctiq
Duluth, Georgia
Job Description Job Description Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. This is a 3-month contract-to-hire position with one of Arctiq's clients. It is on-site in Alpharetta, GA. Position Overview: We are seeking a highly skilled Network Security Engineer to support and manage global physical security and infrastructure operations. This role is responsible for deploying, maintaining, and supporting enterprise security systems, access control platforms, surveillance technologies, and supporting infrastructure across a distributed global environment. The ideal candidate will have extensive hands-on experience with cloud-based security platforms, smart-hands support, access control systems, video surveillance solutions, and infrastructure hardware. This position is security-focused, with networking knowledge serving as a supporting competency. This is an onsite role (5 days/week) with participation in an on-call support rotation required, supporting global operations across multiple time zones (8am-5pm core hours). Occasional travel to support installations and operational initiatives may be required. Responsibilities: Physical Security Operations Administer and support global physical security systems and operations Deploy, configure, and maintain enterprise access control platforms including Verkada, Avigilon, and Openpath Manage and troubleshoot camera systems, access control hardware, and monitoring solutions Configure and support wired access control panels and associated infrastructure Monitor security events and ensure operational health of physical security platforms globally Perform firmware updates, patching, and lifecycle management of security devices Global Infrastructure & Security Operations Monitor the health, availability, and performance of global physical security and infrastructure systems Proactively monitor enterprise security platforms, servers, storage systems, network connectivity, and associated cloud services Investigate and resolve alerts, outages, and performance degradation across global environments Perform firmware upgrades, software updates, and security patching for cameras, access control systems, servers, and supporting infrastructure Maintain operational dashboards and monitoring tools to ensure continuous visibility of security and infrastructure assets worldwide Coordinate incident response activities related to security systems, storage platforms, server infrastructure, and connectivity disruptions Infrastructure & Smart Hands Support Provide smart-hands support for servers, network equipment, access control systems, surveillance devices, PCs/desktop hardware, and infrastructure management tools Deploy new hardware and perform rack-and-stack activities Configure, install, and commission security and infrastructure equipment using standardized deployment procedures Coordinate hardware replacements, upgrades, and equipment refresh activities Support remote sites and assist local teams with physical installations and troubleshooting Security Technology Administration Manage cloud-based security platforms and associated integrations Support hardware and software components of security ecosystems Ensure security systems maintain operational availability and compliance requirements Develop and maintain documentation, standard operating procedures, and asset inventories Incident Response & Support Participate in an on-call rotation providing after-hours support Respond to outages involving security systems, camera platforms, access control services, and connectivity-related incidents Troubleshoot loss-of-connectivity events and coordinate restoration efforts Escalate and coordinate with vendors and internal infrastructure teams as required Qualifications: Required: 8+ years of experience in physical security technology, infrastructure operations, or network/security engineering Hands-on experience supporting Verkada, Avigilon, Openpath, enterprise camera systems, and access control platforms Experience deploying and maintaining cloud-based security solutions Strong troubleshooting skills across hardware, software, and connectivity issues Experience with cabling, wiring, access panels, surveillance equipment, and supporting infrastructure Understanding of networking fundamentals including TCP/IP, switching, routing, VLANs, and remote connectivity Experience supporting servers, storage systems, and enterprise infrastructure environments Ability to travel occasionally to support installations and operational initiatives Preferred: Experience supporting global security operations centers (SOC) or enterprise security programs Familiarity with enterprise monitoring and infrastructure management tools Experience managing firmware, software upgrades, and device lifecycle planning Security industry certifications or vendor certifications related to access control or video surveillance systems Knowledge of physical security best practices and operational risk management Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
Job Description Job Description Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. This is a 3-month contract-to-hire position with one of Arctiq's clients. It is on-site in Alpharetta, GA. Position Overview: We are seeking a highly skilled Network Security Engineer to support and manage global physical security and infrastructure operations. This role is responsible for deploying, maintaining, and supporting enterprise security systems, access control platforms, surveillance technologies, and supporting infrastructure across a distributed global environment. The ideal candidate will have extensive hands-on experience with cloud-based security platforms, smart-hands support, access control systems, video surveillance solutions, and infrastructure hardware. This position is security-focused, with networking knowledge serving as a supporting competency. This is an onsite role (5 days/week) with participation in an on-call support rotation required, supporting global operations across multiple time zones (8am-5pm core hours). Occasional travel to support installations and operational initiatives may be required. Responsibilities: Physical Security Operations Administer and support global physical security systems and operations Deploy, configure, and maintain enterprise access control platforms including Verkada, Avigilon, and Openpath Manage and troubleshoot camera systems, access control hardware, and monitoring solutions Configure and support wired access control panels and associated infrastructure Monitor security events and ensure operational health of physical security platforms globally Perform firmware updates, patching, and lifecycle management of security devices Global Infrastructure & Security Operations Monitor the health, availability, and performance of global physical security and infrastructure systems Proactively monitor enterprise security platforms, servers, storage systems, network connectivity, and associated cloud services Investigate and resolve alerts, outages, and performance degradation across global environments Perform firmware upgrades, software updates, and security patching for cameras, access control systems, servers, and supporting infrastructure Maintain operational dashboards and monitoring tools to ensure continuous visibility of security and infrastructure assets worldwide Coordinate incident response activities related to security systems, storage platforms, server infrastructure, and connectivity disruptions Infrastructure & Smart Hands Support Provide smart-hands support for servers, network equipment, access control systems, surveillance devices, PCs/desktop hardware, and infrastructure management tools Deploy new hardware and perform rack-and-stack activities Configure, install, and commission security and infrastructure equipment using standardized deployment procedures Coordinate hardware replacements, upgrades, and equipment refresh activities Support remote sites and assist local teams with physical installations and troubleshooting Security Technology Administration Manage cloud-based security platforms and associated integrations Support hardware and software components of security ecosystems Ensure security systems maintain operational availability and compliance requirements Develop and maintain documentation, standard operating procedures, and asset inventories Incident Response & Support Participate in an on-call rotation providing after-hours support Respond to outages involving security systems, camera platforms, access control services, and connectivity-related incidents Troubleshoot loss-of-connectivity events and coordinate restoration efforts Escalate and coordinate with vendors and internal infrastructure teams as required Qualifications: Required: 8+ years of experience in physical security technology, infrastructure operations, or network/security engineering Hands-on experience supporting Verkada, Avigilon, Openpath, enterprise camera systems, and access control platforms Experience deploying and maintaining cloud-based security solutions Strong troubleshooting skills across hardware, software, and connectivity issues Experience with cabling, wiring, access panels, surveillance equipment, and supporting infrastructure Understanding of networking fundamentals including TCP/IP, switching, routing, VLANs, and remote connectivity Experience supporting servers, storage systems, and enterprise infrastructure environments Ability to travel occasionally to support installations and operational initiatives Preferred: Experience supporting global security operations centers (SOC) or enterprise security programs Familiarity with enterprise monitoring and infrastructure management tools Experience managing firmware, software upgrades, and device lifecycle planning Security industry certifications or vendor certifications related to access control or video surveillance systems Knowledge of physical security best practices and operational risk management Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
AppGate Cybersecurity, Inc.
New York, New York
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.