Job Description Job Description Benefits: Bonus based on performance Profit sharing Independent ServiceNow Presales & Sales Partner Engagement Type: Independent Contractor / Commission-Based. Compensation: Will be discussed Work Arrangement: Remote / Flexible Industry: ServiceNow Consulting & Implementation About the Opportunity We are looking for an experienced ServiceNow Presales Consultant / Sales Partner to help us identify, develop, and close new ServiceNow consulting and implementation opportunities. This is an independent, performance-based opportunity designed for an experienced ServiceNow professional who has strong customer relationships, industry connections, and the ability to lead ServiceNow discovery and presales activities. There is no fixed salary for this position. Compensation is based on successful business generated and closed, providing uncapped earning potential Our team will provide the ServiceNow implementation, technical delivery, project management, and consulting capabilities required to execute the engagements. Key Responsibilities: Identify companies that are evaluating or planning ServiceNow implementations, upgrades, migrations, or expansions. Leverage your existing network to generate qualified ServiceNow opportunities. Establish relationships with CIOs, CTOs, IT Directors, ServiceNow owners, procurement teams, and other decision-makers. Conduct initial discovery meetings with prospective customers. Understand customer business requirements and translate them into ServiceNow solutions. Participate in ServiceNow demonstrations and solution presentations. Help develop proposals, statements of work (SOWs), estimates, and solution approaches. Work collaboratively with our technical and delivery teams throughout the sales cycle. Help manage opportunities from initial qualification through contract closure. Maintain relationships with prospects and customers throughout the sales process. Identify opportunities for additional ServiceNow modules, integrations, upgrades, and managed services. Ideal Candidate We are looking for someone who has a combination of ServiceNow expertise, presales experience, and business development capability . The ideal candidate will have: 3+ years of ServiceNow experience. Previous experience in ServiceNow presales, solution consulting, sales engineering, consulting, or business development. Strong understanding of ServiceNow products and capabilities, particularly ITSM, ITOM, CSM, HRSD, SecOps, SPM, or related modules. Ability to conduct customer discovery and understand business requirements. Experience preparing ServiceNow proposals and/or SOWs. Strong presentation and communication skills. Existing relationships with potential ServiceNow customers is highly desirable. Ability to independently identify and develop sales opportunities. Strong understanding of the ServiceNow implementation and consulting market. Additional opportunities may include: ServiceNow implementation projects ServiceNow upgrades and migrations ServiceNow integrations ServiceNow development ServiceNow managed services / AMS Staff augmentation Additional ServiceNow modules and expansion projects Why Partner With Us? No salary cap - uncapped earning potential Flexible, independent working arrangement Work remotely Leverage your existing ServiceNow network Our team handles delivery and implementation No need to build your own ServiceNow delivery organization Opportunity to generate recurring business through managed services Opportunity to develop a long-term strategic partnership Who This Opportunity Is Best For This opportunity is particularly well suited for: Independent ServiceNow consultants Former ServiceNow Solution Consultants ServiceNow Solution Architects with strong customer relationships ServiceNow presales professionals ServiceNow sales engineers ServiceNow practice leaders ServiceNow business development professionals Consultants looking to monetize their ServiceNow network without taking a full-time position
09/21/2026
Full time
Job Description Job Description Benefits: Bonus based on performance Profit sharing Independent ServiceNow Presales & Sales Partner Engagement Type: Independent Contractor / Commission-Based. Compensation: Will be discussed Work Arrangement: Remote / Flexible Industry: ServiceNow Consulting & Implementation About the Opportunity We are looking for an experienced ServiceNow Presales Consultant / Sales Partner to help us identify, develop, and close new ServiceNow consulting and implementation opportunities. This is an independent, performance-based opportunity designed for an experienced ServiceNow professional who has strong customer relationships, industry connections, and the ability to lead ServiceNow discovery and presales activities. There is no fixed salary for this position. Compensation is based on successful business generated and closed, providing uncapped earning potential Our team will provide the ServiceNow implementation, technical delivery, project management, and consulting capabilities required to execute the engagements. Key Responsibilities: Identify companies that are evaluating or planning ServiceNow implementations, upgrades, migrations, or expansions. Leverage your existing network to generate qualified ServiceNow opportunities. Establish relationships with CIOs, CTOs, IT Directors, ServiceNow owners, procurement teams, and other decision-makers. Conduct initial discovery meetings with prospective customers. Understand customer business requirements and translate them into ServiceNow solutions. Participate in ServiceNow demonstrations and solution presentations. Help develop proposals, statements of work (SOWs), estimates, and solution approaches. Work collaboratively with our technical and delivery teams throughout the sales cycle. Help manage opportunities from initial qualification through contract closure. Maintain relationships with prospects and customers throughout the sales process. Identify opportunities for additional ServiceNow modules, integrations, upgrades, and managed services. Ideal Candidate We are looking for someone who has a combination of ServiceNow expertise, presales experience, and business development capability . The ideal candidate will have: 3+ years of ServiceNow experience. Previous experience in ServiceNow presales, solution consulting, sales engineering, consulting, or business development. Strong understanding of ServiceNow products and capabilities, particularly ITSM, ITOM, CSM, HRSD, SecOps, SPM, or related modules. Ability to conduct customer discovery and understand business requirements. Experience preparing ServiceNow proposals and/or SOWs. Strong presentation and communication skills. Existing relationships with potential ServiceNow customers is highly desirable. Ability to independently identify and develop sales opportunities. Strong understanding of the ServiceNow implementation and consulting market. Additional opportunities may include: ServiceNow implementation projects ServiceNow upgrades and migrations ServiceNow integrations ServiceNow development ServiceNow managed services / AMS Staff augmentation Additional ServiceNow modules and expansion projects Why Partner With Us? No salary cap - uncapped earning potential Flexible, independent working arrangement Work remotely Leverage your existing ServiceNow network Our team handles delivery and implementation No need to build your own ServiceNow delivery organization Opportunity to generate recurring business through managed services Opportunity to develop a long-term strategic partnership Who This Opportunity Is Best For This opportunity is particularly well suited for: Independent ServiceNow consultants Former ServiceNow Solution Consultants ServiceNow Solution Architects with strong customer relationships ServiceNow presales professionals ServiceNow sales engineers ServiceNow practice leaders ServiceNow business development professionals Consultants looking to monetize their ServiceNow network without taking a full-time position
Job Description Job Description Company Description Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We're optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. Strategy & Management Consulting Sia's Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy. Sia supports Energy & Utilities, Transportation, and Industrials in driving transformation, innovation, and competitiveness. Since 2000, we have guided energy companies (oil & gas and utilities), transportation, industrial and processes manufacturing leaders through growth strategies, business transformation, digital modernization, energy transition, regulatory challenges, application of AI technologies, and Industry 4.0 advancements. Our industry subject matter experts help our clients to adapt, innovate, and lead in an evolving landscape. Job Description We're looking for an AI Transformation Manager to join Sia's ETI practice and help clients across energy, transportation, and industrial sectors successfully adopt and scale AI across their organizations. This is a business- and strategy-facing role. You'll work with executives and operational leaders to identify where AI can create value, build the roadmap to get there, and lead clients through the change required to make adoption stick. You are not expected to write production code or build models yourself. Your value is knowing what today's AI tools and platforms can realistically do, translating that into a business case, and leading the organizational change that turns a pilot into an operating reality. You'll join a growing ETI team, working day to day alongside Applied AI Leads and other Sia consultants who own the technical build, so you can focus on where you add the most value: strategy, stakeholder alignment, and delivery leadership. What You'll Do Lead AI Transformation Strategy Partner with executive and operational stakeholders to identify where AI can improve efficiency, productivity, decision-making, and customer outcomes Assess current business processes and operating models to identify high-impact AI use cases Develop AI transformation roadmaps aligned to business objectives and measurable outcomes Lead client workshops focused on AI strategy, prioritization, and adoption Drive Delivery & Change Management Lead end-to-end delivery of AI-enabled transformation initiatives, partnering with Applied AI Leads and technical teams to translate strategy into execution Manage multiple workstreams while balancing scope, timelines, risks, and stakeholder expectations Establish governance, KPIs, and reporting to measure business impact and adoption Build trusted relationships with business and technology leaders Drive organizational adoption through communication, training, and change management Present recommendations and progress updates to executive stakeholders Mentor junior consultants and contribute to ETI practice development Evaluate & Guide AI Tool Adoption Maintain working knowledge of Generative AI, AI agents, copilots, and automation platforms so you can evaluate options and advise clients, without needing to build or configure them yourself Assess vendor and platform options and recommend practical enterprise applications Support organizations in moving from pilot to production by aligning stakeholders, timelines, and change readiness, working closely with the technical build team Business Process Improvement Analyze existing workflows and identify opportunities for automation and operational improvement Lead process redesign initiatives leveraging AI and digital technologies Build repeatable frameworks, playbooks, and documentation that enable sustainable transformation Qualifications Required 6-10+ years of experience in management consulting, business transformation, technology consulting, operations, or digital transformation Experience leading complex cross-functional programs from strategy through implementation Experience identifying business process improvement opportunities and driving organizational change Working knowledge of Generative AI, AI agents, copilots, workflow automation, or intelligent automation platforms as a practitioner and evaluator (not required to build or code) Experience partnering with both business and technical stakeholders Strong executive communication and presentation skills Demonstrated ability to manage multiple client engagements in fast-paced consulting environments Bachelor's degree required Preferred Experience serving clients in Energy & Utilities, Transportation & Logistics, Manufacturing, or Industrial Products Experience with AI platforms such as OpenAI, Microsoft Copilot, Claude, Gemini, AWS Bedrock, or Azure AI, as a user and evaluator Experience with Agile delivery methodologies PMP, Scrum Master, Lean Six Sigma, or other project management certification Familiarity with data visualization and project tracking tools such as Power BI, Tableau, Smartsheet, Azure DevOps, or ServiceNow Additional Information Sia invests in total rewards that support how our people work, live, and grow. Compensation Annual Base Salary Ranges, commensurate with experience and qualifications, geographic location, and other job-related factors permitted by applicable law. Associate Manager Level: $129,500 - $134,600 Manager Level: $140,000 - $160,000 Annual Performance Bonus Benefits Medical, dental, and vision; company-paid life and AD voluntary supplemental insurance and EAP 401(k) with company match and immediate vesting; HSA and FSA options College savings and student loan repayment programs Paid parental leave; generous PTO, nine company holidays, and one floating holiday Cell phone stipend; well-being and professional development programs Benefits are subject to applicable plan terms and eligibility requirements. Workplace Sia values in-person collaboration. When serving clients, consultants may be required to work onsite at a client location based on engagement needs. Between client engagements, consultants are expected to work from a Sia office or approved coworking location at least three days per week. Candidates should reside within a reasonable commuting distance of a Sia office or approved coworking location. Sia maintains offices and coworking arrangements across multiple U.S. markets, including New York City, Charlotte, Greater Seattle, San Francisco Greater Bay Area, Los Angeles, Houston, Atlanta, Baltimore, Chicago, Washington D.C. Work Authorization Applicants must be legally authorized to work in the United States at the time of application and throughout their employment. This position is not eligible for employment visa sponsorship now or in the future. Our Commitment Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
09/20/2026
Full time
Job Description Job Description Company Description Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We're optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. Strategy & Management Consulting Sia's Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy. Sia supports Energy & Utilities, Transportation, and Industrials in driving transformation, innovation, and competitiveness. Since 2000, we have guided energy companies (oil & gas and utilities), transportation, industrial and processes manufacturing leaders through growth strategies, business transformation, digital modernization, energy transition, regulatory challenges, application of AI technologies, and Industry 4.0 advancements. Our industry subject matter experts help our clients to adapt, innovate, and lead in an evolving landscape. Job Description We're looking for an AI Transformation Manager to join Sia's ETI practice and help clients across energy, transportation, and industrial sectors successfully adopt and scale AI across their organizations. This is a business- and strategy-facing role. You'll work with executives and operational leaders to identify where AI can create value, build the roadmap to get there, and lead clients through the change required to make adoption stick. You are not expected to write production code or build models yourself. Your value is knowing what today's AI tools and platforms can realistically do, translating that into a business case, and leading the organizational change that turns a pilot into an operating reality. You'll join a growing ETI team, working day to day alongside Applied AI Leads and other Sia consultants who own the technical build, so you can focus on where you add the most value: strategy, stakeholder alignment, and delivery leadership. What You'll Do Lead AI Transformation Strategy Partner with executive and operational stakeholders to identify where AI can improve efficiency, productivity, decision-making, and customer outcomes Assess current business processes and operating models to identify high-impact AI use cases Develop AI transformation roadmaps aligned to business objectives and measurable outcomes Lead client workshops focused on AI strategy, prioritization, and adoption Drive Delivery & Change Management Lead end-to-end delivery of AI-enabled transformation initiatives, partnering with Applied AI Leads and technical teams to translate strategy into execution Manage multiple workstreams while balancing scope, timelines, risks, and stakeholder expectations Establish governance, KPIs, and reporting to measure business impact and adoption Build trusted relationships with business and technology leaders Drive organizational adoption through communication, training, and change management Present recommendations and progress updates to executive stakeholders Mentor junior consultants and contribute to ETI practice development Evaluate & Guide AI Tool Adoption Maintain working knowledge of Generative AI, AI agents, copilots, and automation platforms so you can evaluate options and advise clients, without needing to build or configure them yourself Assess vendor and platform options and recommend practical enterprise applications Support organizations in moving from pilot to production by aligning stakeholders, timelines, and change readiness, working closely with the technical build team Business Process Improvement Analyze existing workflows and identify opportunities for automation and operational improvement Lead process redesign initiatives leveraging AI and digital technologies Build repeatable frameworks, playbooks, and documentation that enable sustainable transformation Qualifications Required 6-10+ years of experience in management consulting, business transformation, technology consulting, operations, or digital transformation Experience leading complex cross-functional programs from strategy through implementation Experience identifying business process improvement opportunities and driving organizational change Working knowledge of Generative AI, AI agents, copilots, workflow automation, or intelligent automation platforms as a practitioner and evaluator (not required to build or code) Experience partnering with both business and technical stakeholders Strong executive communication and presentation skills Demonstrated ability to manage multiple client engagements in fast-paced consulting environments Bachelor's degree required Preferred Experience serving clients in Energy & Utilities, Transportation & Logistics, Manufacturing, or Industrial Products Experience with AI platforms such as OpenAI, Microsoft Copilot, Claude, Gemini, AWS Bedrock, or Azure AI, as a user and evaluator Experience with Agile delivery methodologies PMP, Scrum Master, Lean Six Sigma, or other project management certification Familiarity with data visualization and project tracking tools such as Power BI, Tableau, Smartsheet, Azure DevOps, or ServiceNow Additional Information Sia invests in total rewards that support how our people work, live, and grow. Compensation Annual Base Salary Ranges, commensurate with experience and qualifications, geographic location, and other job-related factors permitted by applicable law. Associate Manager Level: $129,500 - $134,600 Manager Level: $140,000 - $160,000 Annual Performance Bonus Benefits Medical, dental, and vision; company-paid life and AD voluntary supplemental insurance and EAP 401(k) with company match and immediate vesting; HSA and FSA options College savings and student loan repayment programs Paid parental leave; generous PTO, nine company holidays, and one floating holiday Cell phone stipend; well-being and professional development programs Benefits are subject to applicable plan terms and eligibility requirements. Workplace Sia values in-person collaboration. When serving clients, consultants may be required to work onsite at a client location based on engagement needs. Between client engagements, consultants are expected to work from a Sia office or approved coworking location at least three days per week. Candidates should reside within a reasonable commuting distance of a Sia office or approved coworking location. Sia maintains offices and coworking arrangements across multiple U.S. markets, including New York City, Charlotte, Greater Seattle, San Francisco Greater Bay Area, Los Angeles, Houston, Atlanta, Baltimore, Chicago, Washington D.C. Work Authorization Applicants must be legally authorized to work in the United States at the time of application and throughout their employment. This position is not eligible for employment visa sponsorship now or in the future. Our Commitment Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. The Solutions Consulting organization at Appian sits at the vital center of our global commercial engine. We bridge the gap between sophisticated enterprise business needs and cutting-edge platform capabilities to secure the technical win. Our mission is to prove the undeniable value of Appian's platform within the AI-Powered Process Automation market, driving customer acquisition and fueling corporate growth through our transformative SC 2.0 operating model. Read More About SC 2.0 Here You can listen to our Global SSC leader, Gregg Aldana discuss SC 2.0 here. As an Associate Solutions Consultant, you will launch your career by learning Appian's platform, customer engagement approach, and technical sales process. This role is a premier gateway into tech pre-sales, offering a structured path to mastering technical storytelling and value-based discovery. You will work alongside some of the smartest, most creative people in the industry, learning how to move enterprise customers beyond feature evaluation and toward true strategic transformation. T his role is based at our headquartered in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. What You'll Do Learn Appian's platform architecture, including AI capabilities, Data Fabric, Process HQ, and core solutioning patterns. Support custom demonstrations, customer workshops, and technical discovery sessions under the guidance of experienced Solutions Consultants. Assist with technical presentations, prototype preparation, and customer-facing solution narratives. Partner with Solutions Consultants and Account Executives to uncover business objectives and map requirements to measurable customer outcomes. Participate in internal enablement, demo practice, and team story debriefs to rapidly build enterprise software positioning skills. Required Qualifications Education: Currently pursuing a Bachelor's degree or Master's degree in Information Systems, Data Science, Computer Engineering, Computer Science, or a related STEM/business field with a strong academic record. Experience: Prior experience in a professional, academic, or technical setting (includes internships, research, capstones, or consistent part-time/full-time employment). Communication: Effective written and verbal communication skills with the ability to collaborate in a professional environment and to present technical ideas clearly to both business and technical users. Technical Skills: Foundational exposure to modern environments or programming languages (e.g., Java, JavaScript, Python, SQL, HTML, APIs, or database concepts). Willingness to travel for customer engagements. Preferred Qualifications Proven fluency in AI and LLMs, encompassing both the strategic development of AI-powered platform capabilities and the hands-on application of AI tools to accelerate daily workflows. Demonstrated leadership experience (e.g. executive roles in student organizations, club leadership, or captaincy of team-based activities). High curiosity, coachability, and a strong desire to build a career in technical pre-sales, including a willingness to travel for customer engagements. Experience building custom demos, software prototypes, or contributing to technical RFPs/RFIs. Basic understanding of application architecture, cloud infrastructure, and web/application servers. Commercial acumen and an interest in partnering with sales teams on account planning and pipeline progression. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. At this time, Appian will not sponsor a new applicant for employment authorization for this position. Thank you for your interest in joining our team! Please note that we will officially begin reviewing applications and scheduling interviews starting August 2026 . We appreciate your patience and look forward to connecting with you then. At Appian, we embrace AI as part of how we work and innovate. While candidates are encouraged to use AI for preparation and learning, we restrict AI usage for live interviews and assessments unless otherwise specified. In some cases, AI use may be part of the assessment, and expectations will be communicated in advance. The base salary range per provided represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $95,000-$95,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
09/19/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. The Solutions Consulting organization at Appian sits at the vital center of our global commercial engine. We bridge the gap between sophisticated enterprise business needs and cutting-edge platform capabilities to secure the technical win. Our mission is to prove the undeniable value of Appian's platform within the AI-Powered Process Automation market, driving customer acquisition and fueling corporate growth through our transformative SC 2.0 operating model. Read More About SC 2.0 Here You can listen to our Global SSC leader, Gregg Aldana discuss SC 2.0 here. As an Associate Solutions Consultant, you will launch your career by learning Appian's platform, customer engagement approach, and technical sales process. This role is a premier gateway into tech pre-sales, offering a structured path to mastering technical storytelling and value-based discovery. You will work alongside some of the smartest, most creative people in the industry, learning how to move enterprise customers beyond feature evaluation and toward true strategic transformation. T his role is based at our headquartered in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. What You'll Do Learn Appian's platform architecture, including AI capabilities, Data Fabric, Process HQ, and core solutioning patterns. Support custom demonstrations, customer workshops, and technical discovery sessions under the guidance of experienced Solutions Consultants. Assist with technical presentations, prototype preparation, and customer-facing solution narratives. Partner with Solutions Consultants and Account Executives to uncover business objectives and map requirements to measurable customer outcomes. Participate in internal enablement, demo practice, and team story debriefs to rapidly build enterprise software positioning skills. Required Qualifications Education: Currently pursuing a Bachelor's degree or Master's degree in Information Systems, Data Science, Computer Engineering, Computer Science, or a related STEM/business field with a strong academic record. Experience: Prior experience in a professional, academic, or technical setting (includes internships, research, capstones, or consistent part-time/full-time employment). Communication: Effective written and verbal communication skills with the ability to collaborate in a professional environment and to present technical ideas clearly to both business and technical users. Technical Skills: Foundational exposure to modern environments or programming languages (e.g., Java, JavaScript, Python, SQL, HTML, APIs, or database concepts). Willingness to travel for customer engagements. Preferred Qualifications Proven fluency in AI and LLMs, encompassing both the strategic development of AI-powered platform capabilities and the hands-on application of AI tools to accelerate daily workflows. Demonstrated leadership experience (e.g. executive roles in student organizations, club leadership, or captaincy of team-based activities). High curiosity, coachability, and a strong desire to build a career in technical pre-sales, including a willingness to travel for customer engagements. Experience building custom demos, software prototypes, or contributing to technical RFPs/RFIs. Basic understanding of application architecture, cloud infrastructure, and web/application servers. Commercial acumen and an interest in partnering with sales teams on account planning and pipeline progression. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. At this time, Appian will not sponsor a new applicant for employment authorization for this position. Thank you for your interest in joining our team! Please note that we will officially begin reviewing applications and scheduling interviews starting August 2026 . We appreciate your patience and look forward to connecting with you then. At Appian, we embrace AI as part of how we work and innovate. While candidates are encouraged to use AI for preparation and learning, we restrict AI usage for live interviews and assessments unless otherwise specified. In some cases, AI use may be part of the assessment, and expectations will be communicated in advance. The base salary range per provided represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $95,000-$95,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/18/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description POSITION TITLE: Business Solution Consultant CLEARANCE REQUIRED: Top Secret (TS) ABOUT US: At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact. We combine human ingenuity with intelligent tools to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners. We operate in an AI-enabled, outcome-based delivery model, where technology accelerates execution and our teams focus on judgment, problem solving, client impact, and accountability. Success at Intact requires the ability to leverage tools effectively while applying a critical, thoughtful approach to client solutions and delivery outcomes. Our culture is built around individuality, autonomy, and empowerment, with the freedom to think creatively, act boldly, and make an impact. We support that with a flexible work environment, comprehensive benefits, and continued investment in learning and career growth. THE ROLE: We're looking for a Business Solution Consultant to help federal clients solve complex business challenges and maximize the value of their ServiceNow investment. This role combines business analysis, process consulting, and solution design to ensure projects deliver measurable outcomes for our customers. You'll work directly with client stakeholders to understand their objectives, lead requirements gathering and process discovery efforts, and translate business needs into practical, scalable solutions. As a senior member of the team, you'll provide leadership within project engagements, help drive decisions, and bring clarity to complex or ambiguous situations. This is a highly collaborative, client-facing role that requires strong communication skills, business acumen, and the ability to influence stakeholders at all levels. You'll partner closely with developers, architects, and project leaders while serving as a trusted advisor to customers and a mentor to less experienced team members. If you enjoy solving business problems, building strong client relationships, and helping organizations achieve meaningful results, we'd like to hear from you. TO BE SUCCESSFUL HERE YOU WILL: Lead business analysis and process consulting activities within assigned projects, ensuring deliverables align with customer objectives and leading practices. Serve as the primary representative of the Business Solutions function on assigned projects, providing critical guidance as the voice of the customer internally. Facilitate workshops and stakeholder interviews to elicit, analyze, and document business requirements and current-state processes. Apply well-known analysis and prioritization techniques such as WSJF and MoSCoW. Develop detailed user stories, acceptance criteria, requirements, goals, and process documentation using frameworks such as INVEST, BPMN and SMART. Facilitate product demonstrations at the project level, clearly articulating capabilities and business value to customers. Collaborate effectively with cross-functional customer and project delivery teams. Advise customers on leading practices in business analysis, process optimization, and adopting ServiceNow capabilities to achieve desired outcomes. Ensure alignment of solutions with both ServiceNow capabilities and broader organizational goals. Perform comprehensive quality assurance checks on project deliverables to ensure accuracy and adherence to customer expectations. Support customer user acceptance testing (UAT), including test planning, execution, and issue resolution. May occasionally provide mentoring to peers within the project team and function. REQUIRED QUALIFICATIONS: Must possess a current Top Secret (TS) security clearance. Must be willing and eligible to obtain SCI access as required for the role. Must be willing to work onsite five days per week in a secure SCIF environment in the Northern Virginia/DMV area. 5-7 years of experience with the ServiceNow platform, including business analysis and process improvement across multiple modules in a consulting environment. ServiceNow Certified System Administrator (CSA) certification. Expertise with the ServiceNow ITSM application suite. Advanced proficiency with process modeling tools (e.g., Microsoft Visio, Lucidchart, etc.). Demonstrated expertise in applying business analysis, requirements management, and process documentation methodologies, techniques, frameworks, and standards. Strong understanding of ITIL principles and their application in service management contexts. Familiarity with Agile delivery practices and frameworks (e.g., Scrum, Kanban, SAFe ). Excellent presentation and facilitation skills, with experience driving product demonstrations and engaging senior customer stakeholders. Bachelor's degree in Business, Information Technology, or a related field (desired, but not required). Relevant experience may be considered in place of formal education. NICE TO HAVE QUALIFICATIONS: Previous SCI access within the past 25 months is highly preferred. CBAP (Certified Business Analysis Professional) ITIL certification(s). Proficiency in ServiceNow application suites beyond ITSM (e.g., ITAM, SPM, ITOM). Familiarity with leading process mining tools such as Aris, Celonis, and Signavio. Prior hands-on experience in business or technical roles that utilized ServiceNow solutions to perform or facilitate job duties. Experience working with government or public sector agencies. OUR TALENT VISION: We take ownership in our customers' success, delivering excellence with purpose and precision, every time. We're passionate about harnessing innovation, data, and the power of AI to create meaningful outcomes that drive transformation for our clients and communities. Our people are innovators, thinkers, and problem-solvers, blending human creativity with cutting-edge technology to design smarter, faster, more sustainable solutions. Our culture values individuality and empowerment. We trust our teams to take initiative, think critically, and use emerging tools like AI to elevate how we work, learn, and deliver value. We actively support a healthy blend between work and life and believe that sustainable performance comes from collaboration, curiosity, and continuous improvement. OUR BENEFITS: Ongoing personal and professional development opportunities. Flexible paid time off, plus 12 paid holidays. Premium healthcare plans - Medical, Dental, Vision - including HSA and FSA options. Qualified 401(k) program. PHYSICAL DEMANDS This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading, transcribing, and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions. WORK ENVIRONMENT The work is primarily performed on-site in a professional office environment. This role routinely uses standard office equipment such as computers, and video conferencing technology. Work is typically conducted in a well-lit, temperature-controlled setting with moderate noise levels. EQUAL OPPORTUNITY EMPLOYER Intact is an Equal Opportunity Employer, including protected veterans and individuals with disabilities. We are committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable law. DISCLAIMER This job posting is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required for this role. Nothing in this posting constitutes a contract of employment. Duties and responsibilities may change as business needs evolve.
09/17/2026
Full time
Job Description Job Description POSITION TITLE: Business Solution Consultant CLEARANCE REQUIRED: Top Secret (TS) ABOUT US: At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact. We combine human ingenuity with intelligent tools to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners. We operate in an AI-enabled, outcome-based delivery model, where technology accelerates execution and our teams focus on judgment, problem solving, client impact, and accountability. Success at Intact requires the ability to leverage tools effectively while applying a critical, thoughtful approach to client solutions and delivery outcomes. Our culture is built around individuality, autonomy, and empowerment, with the freedom to think creatively, act boldly, and make an impact. We support that with a flexible work environment, comprehensive benefits, and continued investment in learning and career growth. THE ROLE: We're looking for a Business Solution Consultant to help federal clients solve complex business challenges and maximize the value of their ServiceNow investment. This role combines business analysis, process consulting, and solution design to ensure projects deliver measurable outcomes for our customers. You'll work directly with client stakeholders to understand their objectives, lead requirements gathering and process discovery efforts, and translate business needs into practical, scalable solutions. As a senior member of the team, you'll provide leadership within project engagements, help drive decisions, and bring clarity to complex or ambiguous situations. This is a highly collaborative, client-facing role that requires strong communication skills, business acumen, and the ability to influence stakeholders at all levels. You'll partner closely with developers, architects, and project leaders while serving as a trusted advisor to customers and a mentor to less experienced team members. If you enjoy solving business problems, building strong client relationships, and helping organizations achieve meaningful results, we'd like to hear from you. TO BE SUCCESSFUL HERE YOU WILL: Lead business analysis and process consulting activities within assigned projects, ensuring deliverables align with customer objectives and leading practices. Serve as the primary representative of the Business Solutions function on assigned projects, providing critical guidance as the voice of the customer internally. Facilitate workshops and stakeholder interviews to elicit, analyze, and document business requirements and current-state processes. Apply well-known analysis and prioritization techniques such as WSJF and MoSCoW. Develop detailed user stories, acceptance criteria, requirements, goals, and process documentation using frameworks such as INVEST, BPMN and SMART. Facilitate product demonstrations at the project level, clearly articulating capabilities and business value to customers. Collaborate effectively with cross-functional customer and project delivery teams. Advise customers on leading practices in business analysis, process optimization, and adopting ServiceNow capabilities to achieve desired outcomes. Ensure alignment of solutions with both ServiceNow capabilities and broader organizational goals. Perform comprehensive quality assurance checks on project deliverables to ensure accuracy and adherence to customer expectations. Support customer user acceptance testing (UAT), including test planning, execution, and issue resolution. May occasionally provide mentoring to peers within the project team and function. REQUIRED QUALIFICATIONS: Must possess a current Top Secret (TS) security clearance. Must be willing and eligible to obtain SCI access as required for the role. Must be willing to work onsite five days per week in a secure SCIF environment in the Northern Virginia/DMV area. 5-7 years of experience with the ServiceNow platform, including business analysis and process improvement across multiple modules in a consulting environment. ServiceNow Certified System Administrator (CSA) certification. Expertise with the ServiceNow ITSM application suite. Advanced proficiency with process modeling tools (e.g., Microsoft Visio, Lucidchart, etc.). Demonstrated expertise in applying business analysis, requirements management, and process documentation methodologies, techniques, frameworks, and standards. Strong understanding of ITIL principles and their application in service management contexts. Familiarity with Agile delivery practices and frameworks (e.g., Scrum, Kanban, SAFe ). Excellent presentation and facilitation skills, with experience driving product demonstrations and engaging senior customer stakeholders. Bachelor's degree in Business, Information Technology, or a related field (desired, but not required). Relevant experience may be considered in place of formal education. NICE TO HAVE QUALIFICATIONS: Previous SCI access within the past 25 months is highly preferred. CBAP (Certified Business Analysis Professional) ITIL certification(s). Proficiency in ServiceNow application suites beyond ITSM (e.g., ITAM, SPM, ITOM). Familiarity with leading process mining tools such as Aris, Celonis, and Signavio. Prior hands-on experience in business or technical roles that utilized ServiceNow solutions to perform or facilitate job duties. Experience working with government or public sector agencies. OUR TALENT VISION: We take ownership in our customers' success, delivering excellence with purpose and precision, every time. We're passionate about harnessing innovation, data, and the power of AI to create meaningful outcomes that drive transformation for our clients and communities. Our people are innovators, thinkers, and problem-solvers, blending human creativity with cutting-edge technology to design smarter, faster, more sustainable solutions. Our culture values individuality and empowerment. We trust our teams to take initiative, think critically, and use emerging tools like AI to elevate how we work, learn, and deliver value. We actively support a healthy blend between work and life and believe that sustainable performance comes from collaboration, curiosity, and continuous improvement. OUR BENEFITS: Ongoing personal and professional development opportunities. Flexible paid time off, plus 12 paid holidays. Premium healthcare plans - Medical, Dental, Vision - including HSA and FSA options. Qualified 401(k) program. PHYSICAL DEMANDS This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading, transcribing, and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions. WORK ENVIRONMENT The work is primarily performed on-site in a professional office environment. This role routinely uses standard office equipment such as computers, and video conferencing technology. Work is typically conducted in a well-lit, temperature-controlled setting with moderate noise levels. EQUAL OPPORTUNITY EMPLOYER Intact is an Equal Opportunity Employer, including protected veterans and individuals with disabilities. We are committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable law. DISCLAIMER This job posting is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required for this role. Nothing in this posting constitutes a contract of employment. Duties and responsibilities may change as business needs evolve.
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/17/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description Description: ServiceNow Architect Overview Hana Technologies and Systems (HTS) is seeking an experienced ServiceNow Architect to lead the design and delivery of ServiceNow solutions for federal customers. This strategic role partners with leadership and business stakeholders to develop technology roadmaps, architect scalable platform solutions, and guide complex implementations across multiple ServiceNow modules. The ideal candidate is a trusted technical advisor with ServiceNow expertise, strong consulting skills, and the ability to translate business objectives into innovative, secure, and scalable solutions. Candidates must reside in Honolulu. About Us Hana Technologies and Systems, (HTS) is a proud member of The Hana Group, is a trusted professional services firm known for delivering exceptional support across the Department of Defense, Homeland Security, and the commercial sector nationwide. With a dynamic network of operations spanning multiple states and a growing team of professionals, we provide critical services in security, base operations, logistics, administration, business consulting, engineering, IT, and facilities support. As part of The Hana Group-a mission-driven, non-profit Native Hawaiian Organization (NHO)-HTS shares a greater purpose: to uplift and empower Native Hawaiian communities through education, cultural preservation, and economic opportunity. For over two decades, our five for-profit companies have been the engine behind this mission, combining business excellence with deep community commitment. At Hana, we live by our values. We treat our team like 'Ohana (family), lead with integrity (Pono), and take pride in creating opportunities that make a meaningful impact. Join us-and be a part of something great! Key Responsibilities Partner with key leadership, business stakeholders, and technical teams to understand business objectives and translate them into ServiceNow platform strategies. Lead discovery workshops, requirements gathering sessions, and solution design activities with customer leadership. Design enterprise-wide ServiceNow architectures spanning multiple modules, integrations, and business units. Develop technology roadmaps that align ServiceNow capabilities with organizational goals and long-term digital transformation initiatives. Establish platform governance, security standards, development best practices, and operational procedures. Oversee technical solution design throughout the implementation lifecycle, ensuring scalability, maintainability, and performance. Provide architectural guidance for integrations using APIs, web services, and enterprise integration patterns. Mentor developers, administrators, and implementation teams while promoting technical excellence and consistent delivery standards. Collaborate with project managers and customer stakeholders to manage technical risks, dependencies, and implementation priorities. Stay current on ServiceNow platform capabilities and recommend enhancements that improve business outcomes. Join our innovative team and contribute to transformative digital solutions. We foster a collaborative culture that values growth, continuous learning, and excellence, offering opportunities to advance your career in a supportive environment. We Support Your Success We believe in providing our employees with everything they need to succeed, including: Comprehensive benefits options -medical, dental, vision, life, short and long term disability, supplemental life, Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Employee Assistance Programs, Group Accident, 401(k) retirement plan,11 Paid Holidays, Generous Paid Time Off + more! Join our innovative team and contribute to transforming IT service management for our clients. We offer a collaborative work environment, opportunities for professional growth, and a commitment to continuous learning and development. Requirements: Education & Experience Bachelor's degree in Computer Science, IT, or related field , applicable experience may be substituted for education 5+ years ServiceNow implementation/consulting experience, with 2+ years in architect or senior technical role Demonstrated expertise across 3+ ServiceNow modules Strong knowledge of enterprise architecture frameworks and IT governance Advanced proficiency in JavaScript, APIs, and system integration patterns Experience leading cross-functional teams and managing stakeholder expectations Customer Service oriented and team collaborator. Required Certifications/ Clearances Must have current or have the ability to obtain required Security Clearance and base access ServiceNow Certified System Administrator (CSA) - multiple modules ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer (CAD) strongly preferred Additional certifications in specialized modules (ITOM, ITAM, Workflow, etc.) HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other characteristics protected by law.
09/15/2026
Full time
Job Description Job Description Description: ServiceNow Architect Overview Hana Technologies and Systems (HTS) is seeking an experienced ServiceNow Architect to lead the design and delivery of ServiceNow solutions for federal customers. This strategic role partners with leadership and business stakeholders to develop technology roadmaps, architect scalable platform solutions, and guide complex implementations across multiple ServiceNow modules. The ideal candidate is a trusted technical advisor with ServiceNow expertise, strong consulting skills, and the ability to translate business objectives into innovative, secure, and scalable solutions. Candidates must reside in Honolulu. About Us Hana Technologies and Systems, (HTS) is a proud member of The Hana Group, is a trusted professional services firm known for delivering exceptional support across the Department of Defense, Homeland Security, and the commercial sector nationwide. With a dynamic network of operations spanning multiple states and a growing team of professionals, we provide critical services in security, base operations, logistics, administration, business consulting, engineering, IT, and facilities support. As part of The Hana Group-a mission-driven, non-profit Native Hawaiian Organization (NHO)-HTS shares a greater purpose: to uplift and empower Native Hawaiian communities through education, cultural preservation, and economic opportunity. For over two decades, our five for-profit companies have been the engine behind this mission, combining business excellence with deep community commitment. At Hana, we live by our values. We treat our team like 'Ohana (family), lead with integrity (Pono), and take pride in creating opportunities that make a meaningful impact. Join us-and be a part of something great! Key Responsibilities Partner with key leadership, business stakeholders, and technical teams to understand business objectives and translate them into ServiceNow platform strategies. Lead discovery workshops, requirements gathering sessions, and solution design activities with customer leadership. Design enterprise-wide ServiceNow architectures spanning multiple modules, integrations, and business units. Develop technology roadmaps that align ServiceNow capabilities with organizational goals and long-term digital transformation initiatives. Establish platform governance, security standards, development best practices, and operational procedures. Oversee technical solution design throughout the implementation lifecycle, ensuring scalability, maintainability, and performance. Provide architectural guidance for integrations using APIs, web services, and enterprise integration patterns. Mentor developers, administrators, and implementation teams while promoting technical excellence and consistent delivery standards. Collaborate with project managers and customer stakeholders to manage technical risks, dependencies, and implementation priorities. Stay current on ServiceNow platform capabilities and recommend enhancements that improve business outcomes. Join our innovative team and contribute to transformative digital solutions. We foster a collaborative culture that values growth, continuous learning, and excellence, offering opportunities to advance your career in a supportive environment. We Support Your Success We believe in providing our employees with everything they need to succeed, including: Comprehensive benefits options -medical, dental, vision, life, short and long term disability, supplemental life, Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Employee Assistance Programs, Group Accident, 401(k) retirement plan,11 Paid Holidays, Generous Paid Time Off + more! Join our innovative team and contribute to transforming IT service management for our clients. We offer a collaborative work environment, opportunities for professional growth, and a commitment to continuous learning and development. Requirements: Education & Experience Bachelor's degree in Computer Science, IT, or related field , applicable experience may be substituted for education 5+ years ServiceNow implementation/consulting experience, with 2+ years in architect or senior technical role Demonstrated expertise across 3+ ServiceNow modules Strong knowledge of enterprise architecture frameworks and IT governance Advanced proficiency in JavaScript, APIs, and system integration patterns Experience leading cross-functional teams and managing stakeholder expectations Customer Service oriented and team collaborator. Required Certifications/ Clearances Must have current or have the ability to obtain required Security Clearance and base access ServiceNow Certified System Administrator (CSA) - multiple modules ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer (CAD) strongly preferred Additional certifications in specialized modules (ITOM, ITAM, Workflow, etc.) HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other characteristics protected by law.