About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/25/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Network Engineer DETAILS Location: Chesapeake, VA 23322 (onsite 5-days per week) Position Type: 6M Contract Hourly / Salary: to $60W2 JOB SUMMARY Vaco is currently seeking a Network Engineer for a 6M Contract that is located in Chesapeake, VA (onsite 5-days per week). The Network Engineer will support and enrich the enterprise network infrastructure within a large production environment. The Network Engineer will maintain and troubleshoot Layer 2 and foundational Layer 3 networking technologies, supporting switching, VLAN segmentation, trunking, wireless connectivity, and network access services while ensuring reliable day-to-day operations. The Network Engineer will work closely with existing network teams to assist with network implementation, configuration, troubleshooting, and operational support across wired and wireless environments. The ideal Network Engineer will possess strong switching fundamentals, practical networking experience, and the ability to support enterprise connectivity, security, and infrastructure initiatives while contributing to the overall stability and performance of the network environment. Enterprise Network Operations - Supporting / Maintaining Critical Network Infrastructure via Configuration / Monitoring / Troubleshooting / Resolution of Connectivity Issues Across Switching / Routing / Wireless / Access Layer Technologies Layer 2 Network Administration - Managing VLAN Architecture / Trunking / Spanning Tree / Authentication Services / Switch Configurations Ensuring Secure / Reliable Network Communications Network Troubleshooting / Incident Response - Investigating / Resolving Performance / Availability / Connectivity Issues via Systematic Analysis of Switching / Routing / Wireless / Endpoint Communication Paths Wireless / Access Network Support - Supporting WiFi Connectivity / Access Layer Deployments / Network Access Services Delivering Consistent User / Device Connectivity Across Enterprise Locations Network Implementation / Change Management - Supporting Network Upgrades / Equipment Deployments / Configuration Changes / Infrastructure Enhancements Following Established Change Control Processes Cross-Technology Infrastructure Support - Collaborating with Network / Security / Infrastructure Teams to Support Integrated Solutions Across Routing / Firewalls / Wireless Networking / Network Access Control (NAC) Technologies JOB REQUIREMENTS Enterprise Network Engineering (5+ years hands-on) - Supporting Enterprise Network Infrastructure Across Campus / Branch / Data Center Environments Layer 2 Networking Expertise (strong experience) - VLAN Design / Trunking / Spanning Tree / Port Security / Authentication Services / Switch Provisioning / Enterprise Access Layer Operations Routing / Layer 3 Fundamentals (working knowledge) - Routing Protocols / Technologies (Static Routing / OSPF / Default Routing / Inter-VLAN Routing / Route Redistribution Fundamentals) Cisco Switching Infrastructure - Configuring / Managing / Troubleshooting Cisco Catalyst Switching Platforms in Large Enterprise Environments Wireless Networking Support - Supporting Enterprise Wireless Infrastructure (WLAN Deployments / SSIDs / Authentication Services / Client Connectivity Troubleshooting / RF Fundamentals) Network Troubleshooting / Incident Resolution (advanced) - Troubleshooting Switching / Routing / Wireless / Client Connectivity Issues via Structured Root Cause Analysis Methodologies Network Access Control (NAC) - Supporting NAC Technologies (Authentication / Authorization / Device Access Policies / Endpoint Connectivity Management) Network Security Fundamentals (understanding) - Enterprise Security Concepts (ACLs / Segmentation / Network Access Controls / Secure Connectivity Best Practices) Infrastructure Monitoring / Operations - Utilizing Network Monitoring / Alerting / Performance Management Tools to Maintain Operational Stability / Resolve Infrastructure Issues Proactively Change Management / Network Implementations - Supporting Network Deployments / Hardware Refreshes / Configuration Changes / Infrastructure Upgrades Following Established Change Control Processes Documentation / Operational Standards - Creating / Maintaining Network Documentation (Diagrams / Runbooks / Configuration Standards / Support Procedures) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
Network Engineer DETAILS Location: Chesapeake, VA 23322 (onsite 5-days per week) Position Type: 6M Contract Hourly / Salary: to $60W2 JOB SUMMARY Vaco is currently seeking a Network Engineer for a 6M Contract that is located in Chesapeake, VA (onsite 5-days per week). The Network Engineer will support and enrich the enterprise network infrastructure within a large production environment. The Network Engineer will maintain and troubleshoot Layer 2 and foundational Layer 3 networking technologies, supporting switching, VLAN segmentation, trunking, wireless connectivity, and network access services while ensuring reliable day-to-day operations. The Network Engineer will work closely with existing network teams to assist with network implementation, configuration, troubleshooting, and operational support across wired and wireless environments. The ideal Network Engineer will possess strong switching fundamentals, practical networking experience, and the ability to support enterprise connectivity, security, and infrastructure initiatives while contributing to the overall stability and performance of the network environment. Enterprise Network Operations - Supporting / Maintaining Critical Network Infrastructure via Configuration / Monitoring / Troubleshooting / Resolution of Connectivity Issues Across Switching / Routing / Wireless / Access Layer Technologies Layer 2 Network Administration - Managing VLAN Architecture / Trunking / Spanning Tree / Authentication Services / Switch Configurations Ensuring Secure / Reliable Network Communications Network Troubleshooting / Incident Response - Investigating / Resolving Performance / Availability / Connectivity Issues via Systematic Analysis of Switching / Routing / Wireless / Endpoint Communication Paths Wireless / Access Network Support - Supporting WiFi Connectivity / Access Layer Deployments / Network Access Services Delivering Consistent User / Device Connectivity Across Enterprise Locations Network Implementation / Change Management - Supporting Network Upgrades / Equipment Deployments / Configuration Changes / Infrastructure Enhancements Following Established Change Control Processes Cross-Technology Infrastructure Support - Collaborating with Network / Security / Infrastructure Teams to Support Integrated Solutions Across Routing / Firewalls / Wireless Networking / Network Access Control (NAC) Technologies JOB REQUIREMENTS Enterprise Network Engineering (5+ years hands-on) - Supporting Enterprise Network Infrastructure Across Campus / Branch / Data Center Environments Layer 2 Networking Expertise (strong experience) - VLAN Design / Trunking / Spanning Tree / Port Security / Authentication Services / Switch Provisioning / Enterprise Access Layer Operations Routing / Layer 3 Fundamentals (working knowledge) - Routing Protocols / Technologies (Static Routing / OSPF / Default Routing / Inter-VLAN Routing / Route Redistribution Fundamentals) Cisco Switching Infrastructure - Configuring / Managing / Troubleshooting Cisco Catalyst Switching Platforms in Large Enterprise Environments Wireless Networking Support - Supporting Enterprise Wireless Infrastructure (WLAN Deployments / SSIDs / Authentication Services / Client Connectivity Troubleshooting / RF Fundamentals) Network Troubleshooting / Incident Resolution (advanced) - Troubleshooting Switching / Routing / Wireless / Client Connectivity Issues via Structured Root Cause Analysis Methodologies Network Access Control (NAC) - Supporting NAC Technologies (Authentication / Authorization / Device Access Policies / Endpoint Connectivity Management) Network Security Fundamentals (understanding) - Enterprise Security Concepts (ACLs / Segmentation / Network Access Controls / Secure Connectivity Best Practices) Infrastructure Monitoring / Operations - Utilizing Network Monitoring / Alerting / Performance Management Tools to Maintain Operational Stability / Resolve Infrastructure Issues Proactively Change Management / Network Implementations - Supporting Network Deployments / Hardware Refreshes / Configuration Changes / Infrastructure Upgrades Following Established Change Control Processes Documentation / Operational Standards - Creating / Maintaining Network Documentation (Diagrams / Runbooks / Configuration Standards / Support Procedures) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
We're partnering with a rapidly growing consumer-facing organization building an internal enterprise AI orchestration platform focused on intelligent support, enterprise knowledge retrieval, workflow automation, and AI-enabled experiences across field operations and corporate teams. This is not a traditional software engineering role centered around a specific language or framework. The team is looking for a strong senior engineer who remains highly hands-on technically, thinks in systems, and uses AI-assisted development tools to accelerate delivery of production-ready software. The environment is highly integration-focused and product-oriented, with an emphasis on building scalable internal platforms and operational tooling rather than isolated AI demos or prototypes. What You'll Be Doing Build AI-enabled internal applications and workflow experiences across desktop and mobile contexts Develop secure API-first integrations across enterprise systems, SaaS platforms, and internal services Design and implement agentic workflows capable of retrieving knowledge, calling tools, and automating operational tasks Work closely with architecture, product, and business stakeholders to translate ambiguous operational challenges into working software Use AI-assisted development tooling such as Cursor, Claude Code, GitHub Copilot, or similar platforms to accelerate engineering delivery Review, validate, and harden AI-generated code for production use Contribute to scalable engineering patterns, integration standards, and platform architecture decisions Build with strong attention to testing, observability, maintainability, and security Required Skills & Experience 4+ years of professional software engineering experience Strong background in application, platform, or full stack engineering Experience building production-grade enterprise applications, integrations, or internal platforms Strong API and systems integration experience Familiarity with API gateway or service gateway platforms such as Kong, Apigee, AWS API Gateway, or similar technologies Experience working directly with business stakeholders and operating in ambiguous environments Hands-on experience using AI-assisted development workflows in real-world software delivery Strong systems thinking and product mindset Experience with CI/CD, automated testing, observability, and secure engineering practices Preferred Experience Agentic AI frameworks such as LangGraph, LangChain, Semantic Kernel, AutoGen, CrewAI, or similar MCP, tool-calling, or function-calling workflows RAG, vector search, embeddings, or enterprise knowledge retrieval systems AWS Bedrock or enterprise LLM platforms Experience with enterprise automation or orchestration tooling Familiarity with Workato, MuleSoft, Boomi, or similar iPaaS platforms Exposure to retail, restaurant, field operations, or enterprise support environments Experience integrating platforms such as Zendesk, Workday, Teams, Snowflake, Datadog, or similar enterprise systems Mobile application exposure is helpful but not required Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
We're partnering with a rapidly growing consumer-facing organization building an internal enterprise AI orchestration platform focused on intelligent support, enterprise knowledge retrieval, workflow automation, and AI-enabled experiences across field operations and corporate teams. This is not a traditional software engineering role centered around a specific language or framework. The team is looking for a strong senior engineer who remains highly hands-on technically, thinks in systems, and uses AI-assisted development tools to accelerate delivery of production-ready software. The environment is highly integration-focused and product-oriented, with an emphasis on building scalable internal platforms and operational tooling rather than isolated AI demos or prototypes. What You'll Be Doing Build AI-enabled internal applications and workflow experiences across desktop and mobile contexts Develop secure API-first integrations across enterprise systems, SaaS platforms, and internal services Design and implement agentic workflows capable of retrieving knowledge, calling tools, and automating operational tasks Work closely with architecture, product, and business stakeholders to translate ambiguous operational challenges into working software Use AI-assisted development tooling such as Cursor, Claude Code, GitHub Copilot, or similar platforms to accelerate engineering delivery Review, validate, and harden AI-generated code for production use Contribute to scalable engineering patterns, integration standards, and platform architecture decisions Build with strong attention to testing, observability, maintainability, and security Required Skills & Experience 4+ years of professional software engineering experience Strong background in application, platform, or full stack engineering Experience building production-grade enterprise applications, integrations, or internal platforms Strong API and systems integration experience Familiarity with API gateway or service gateway platforms such as Kong, Apigee, AWS API Gateway, or similar technologies Experience working directly with business stakeholders and operating in ambiguous environments Hands-on experience using AI-assisted development workflows in real-world software delivery Strong systems thinking and product mindset Experience with CI/CD, automated testing, observability, and secure engineering practices Preferred Experience Agentic AI frameworks such as LangGraph, LangChain, Semantic Kernel, AutoGen, CrewAI, or similar MCP, tool-calling, or function-calling workflows RAG, vector search, embeddings, or enterprise knowledge retrieval systems AWS Bedrock or enterprise LLM platforms Experience with enterprise automation or orchestration tooling Familiarity with Workato, MuleSoft, Boomi, or similar iPaaS platforms Exposure to retail, restaurant, field operations, or enterprise support environments Experience integrating platforms such as Zendesk, Workday, Teams, Snowflake, Datadog, or similar enterprise systems Mobile application exposure is helpful but not required Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
At KPMG, you can become an integral part of a dynamic team at one of the worlds top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it is an investment in our people, our future, and what we stand for as a firm. KPMG is currently seeking a Senior Associate to join our Accounting Methods and Credit Services practice. Responsibilities: Work with multi-disciplinary teams to conduct Research and Development (R&D) Tax Credit consulting services, including leading client interviews and discussions, performing tax technical research and developing business and industry expertise Understand common software development methodologies, object orientated programming concepts and database management system design patterns Conduct SME interviews including review of documentation to translate technical software development activities into tax definitions for qualified research and development Analyze technical documents to ascertain and document tax treatment of items Construct technical narratives to accurately and efficiently convey technical concepts using standard industry terminology Work with cross functional team of KPMG engineers to conduct research and development (R&D) tax credit consulting services, including leading client interviews with technical subject matter experts, performing technical research to ensuring findings conform with current tax law, including section 41 guidelines and developing expertise across a wide range of businesses and industries Qualifications: Minimum two years of recent full-time industry experience in product management, technology sales or technology consulting experience Bachelor's degree in Computer Science / Engineering, MIS, or equivalent degree from an accredited college or university Proficiency in at least one programming language such as Java, C, C++, C#, Visual Basic, or similar, in addition to working knowledge of SQL, database concepts, common software design patterns, data structures and algorithms, with working knowledge of cloud computing (AWS, Azure) Knowledge of common computer infrastructure concepts, web-based or n-tiered architectures, performance tuning of databases and middleware Excellent written and verbal communication skills with demonstrated experience in engaging senior technical management, solution and enterprise architects and owners to gather requirements, assist with technical sales or conduct technology evaluations Ability to travel and work at client locations KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
09/25/2026
Full time
At KPMG, you can become an integral part of a dynamic team at one of the worlds top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it is an investment in our people, our future, and what we stand for as a firm. KPMG is currently seeking a Senior Associate to join our Accounting Methods and Credit Services practice. Responsibilities: Work with multi-disciplinary teams to conduct Research and Development (R&D) Tax Credit consulting services, including leading client interviews and discussions, performing tax technical research and developing business and industry expertise Understand common software development methodologies, object orientated programming concepts and database management system design patterns Conduct SME interviews including review of documentation to translate technical software development activities into tax definitions for qualified research and development Analyze technical documents to ascertain and document tax treatment of items Construct technical narratives to accurately and efficiently convey technical concepts using standard industry terminology Work with cross functional team of KPMG engineers to conduct research and development (R&D) tax credit consulting services, including leading client interviews with technical subject matter experts, performing technical research to ensuring findings conform with current tax law, including section 41 guidelines and developing expertise across a wide range of businesses and industries Qualifications: Minimum two years of recent full-time industry experience in product management, technology sales or technology consulting experience Bachelor's degree in Computer Science / Engineering, MIS, or equivalent degree from an accredited college or university Proficiency in at least one programming language such as Java, C, C++, C#, Visual Basic, or similar, in addition to working knowledge of SQL, database concepts, common software design patterns, data structures and algorithms, with working knowledge of cloud computing (AWS, Azure) Knowledge of common computer infrastructure concepts, web-based or n-tiered architectures, performance tuning of databases and middleware Excellent written and verbal communication skills with demonstrated experience in engaging senior technical management, solution and enterprise architects and owners to gather requirements, assist with technical sales or conduct technology evaluations Ability to travel and work at client locations KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The ideal candidate is a curious, analytical problem solver who can investigate ambiguous questions, connect disparate data points, build well-supported points of view, and communicate what the findings mean for OCI. You will partner closely the strategic intelligence lead and cross-functional stakeholders to develop forecasting models, decision frameworks, executive narratives, and other intelligence deliverables. This role is based in Nashville, TN. We are seeking candidates who are local to Nashville, TN or willing to relocate to Nashville, TN Responsibilities Support strategic intelligence initiatives to identify market shifts, competitive moves, emerging threats, and growth opportunities for OCI. Analyze the AI and cloud infrastructure landscape, including customer demand, cloud service provider investments, GPU/ASIC adoption, semiconductor supply, capacity, pricing, and technology trends. Conduct competitive analysis across hyperscalers, AI infrastructure providers, semiconductor companies, and emerging technology players to understand their strategies, investments, product roadmaps, and sources of competitive advantage. Develop well-supported points of view on market and competitive dynamics; translate complex signals into clear insights and recommendations. Build and maintain forecasting models and analytical frameworks to assess market growth, supply-and-demand dynamics, capacity requirements, and business outcomes. Identify market whitespace, customer needs, competitive gaps, and emerging opportunities that can inform OCI's product portfolio and growth strategy. Create executive-ready briefing, dashboards, and decision frameworks that explain what is happening, why it matters, where consensus may be wrong, and what potential action OCI can take. Partner with product leaders and strategic intelligence lead to frame strategic questions, assess opportunities, and support product strategy and investment decisions. Collaborate across Product, Engineering, Finance, Sales, Marketing, and Strategy teams to validate insights and translate intelligence into business action. Qualifications Intellectual curiosity and the ability to develop independent point of view rather than simply summarize existing research. 6+ years of experience in engineering, product management, competitive intelligence, market analysis, investment research, consulting, capacity planning, or related analytical role within cloud infrastructure, AI infrastructure, datacenters, or semiconductors. Bachelor's degree in engineering, computer science, economics, finance, statistic, mathematics, or a related field. Ability to develop a strong, evidence-based understanding of markets, customers, competitors, and technology trends, and to translate that understanding into clear, actionable recommendations. Strong technical knowledge of compute infrastructure or demonstrated ability to quickly understand complex technical products and markets. Ability to synthesize structured and unstructured information into clear, evidence-based conclusions. Experience conducting market and competitive research, developing forecasts or business cases, testing hypotheses, and working with incomplete or ambiguous data. Ability to translate market and competitive insights into practical recommendations for product, go-to-market, and investment decisions. Excellent written and verbal communication skills, including the ability to create clear executive-facing presentations and narratives. Collaborative working style and ability to partner effectively with Product, Engineering, Finance, Sales, Marketing, and Strategy teams. Preferred Qualifications Experience with cloud infrastructure, AI systems, datacenters, CPUs, GPU/accelerators, semiconductors, datacenter, or networking. Prior engineering, systems architecture, or technical product management experience. Experience in competitive intelligence, market research, investment research, corporate strategy, or strategic analysis. Experience building market models, capacity forecasts, pricing analysis, or financial projections. MBA or relevant advanced technical degree. Responsibilities Key Responsibilities Product Analysis - Market Analysis: -Evaluates business value, feasibility, and internal and/or external user needs of products/features. -Collaborates with internal and external stakeholders to ensure alignment between the customer, the market, and Oracle's goals and strategy. -Conducts analysis of market trends and the competitive landscape to contribute to competitive positioning. -Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features. Product Analysis - Solution Identification: -Identifies customers' unmet or unknown needs, market opportunities for products, and/or regulatory requirements. -Develops problem statements for products with moderate complexity and forms hypotheses for new products. -Takes independent ownership of the solutioning process by collaborating with internal and external stakeholders to identify solutions. -Evaluates and validates different solutions to make informed decisions on enhancing existing products/features or introducing new products/features. -Creates and maintains required solution artifacts (e.g., regulatory requirements, functional and non-functional requirements). Product Ownership - Product Development and Road mapping: -Manages the product lifecycle from planning to release. -Owns the roadmap for multiple small-scope products/features, ensuring alignment with business objectives. -Develops feature requirements, resources, and best practices for internal stakeholders. -Collaborates with stakeholders to mitigate risks and resolve issues. -Tracks and analyzes existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) to generate insights on product optimization. -Writes user stories and acceptance criteria to maintain high product quality. -Determines the features or experiences to prioritize in the roadmap, aligning them with success criteria and Objectives and Key Results (OKRs). Product Ownership - Product Leadership and Influence: -Acts as an innovation leader for a small-scope product/feature, providing recommendations for overall strategy and direction of products. -Participates in the development of products to optimize the customer experience and align with business goals. -Collaborates with team to drive new feature development using agile and continuous-delivery methodology. Alignment and Collaboration: -Collaborates with cross-functional partners, ensuring alignment across teams within the organization. -Identifies pushback from stakeholders and uses data to address it. -Works with senior team members to identify potential solutions tied to OKRs and Key Performance Indicators (KPIs). -Partners with others in driving business impact across organizations, and tracking success criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features. -Contributes to defining parameters for user testing and provides input on product iterations based on test results. Customer-Centricity: -Takes an active role in advocating for the customer throughout the product lifecycle, beginning to anticipate customer needs. -Engages with customers to gather feedback and understand their experiences with Oracle's products and services. -Collaborates with customers to understand how to align Oracle product capabilities with customers' specific business goals. -Captures customer requirements to define new product capabilities and develop feature designs. -Engages directly with product consumers during implementations to ensure the product meets their needs. -Coordinates with senior team members to review and prioritize customer issues to ensure satisfaction and quality, escalating the chain as required. Product Release - Go-to-Market: -Collaborates with senior team members to develop release overview, field presentations, and demos for the field team. -Contributes to recruiting and supporting early adopters to validate product solutions. -Supports the development of user documentation by drafting components of the document. -Tracks product metrics about adoption, identifying trends and patterns in user behavior. -Contributes to presenting product demonstrations to internal and/or external customers, partners, industry analysts, and field. Core Responsibilities Planning & Execution: -Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. -Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency. Collaboration & Partnership: -Collaborates across teams to align on expectations and achieve shared objectives. -Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. -Actively listens to diverse perspectives and asks questions to ensure understanding of others. Problem Solving: -Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate click apply for full job details
09/25/2026
Full time
The ideal candidate is a curious, analytical problem solver who can investigate ambiguous questions, connect disparate data points, build well-supported points of view, and communicate what the findings mean for OCI. You will partner closely the strategic intelligence lead and cross-functional stakeholders to develop forecasting models, decision frameworks, executive narratives, and other intelligence deliverables. This role is based in Nashville, TN. We are seeking candidates who are local to Nashville, TN or willing to relocate to Nashville, TN Responsibilities Support strategic intelligence initiatives to identify market shifts, competitive moves, emerging threats, and growth opportunities for OCI. Analyze the AI and cloud infrastructure landscape, including customer demand, cloud service provider investments, GPU/ASIC adoption, semiconductor supply, capacity, pricing, and technology trends. Conduct competitive analysis across hyperscalers, AI infrastructure providers, semiconductor companies, and emerging technology players to understand their strategies, investments, product roadmaps, and sources of competitive advantage. Develop well-supported points of view on market and competitive dynamics; translate complex signals into clear insights and recommendations. Build and maintain forecasting models and analytical frameworks to assess market growth, supply-and-demand dynamics, capacity requirements, and business outcomes. Identify market whitespace, customer needs, competitive gaps, and emerging opportunities that can inform OCI's product portfolio and growth strategy. Create executive-ready briefing, dashboards, and decision frameworks that explain what is happening, why it matters, where consensus may be wrong, and what potential action OCI can take. Partner with product leaders and strategic intelligence lead to frame strategic questions, assess opportunities, and support product strategy and investment decisions. Collaborate across Product, Engineering, Finance, Sales, Marketing, and Strategy teams to validate insights and translate intelligence into business action. Qualifications Intellectual curiosity and the ability to develop independent point of view rather than simply summarize existing research. 6+ years of experience in engineering, product management, competitive intelligence, market analysis, investment research, consulting, capacity planning, or related analytical role within cloud infrastructure, AI infrastructure, datacenters, or semiconductors. Bachelor's degree in engineering, computer science, economics, finance, statistic, mathematics, or a related field. Ability to develop a strong, evidence-based understanding of markets, customers, competitors, and technology trends, and to translate that understanding into clear, actionable recommendations. Strong technical knowledge of compute infrastructure or demonstrated ability to quickly understand complex technical products and markets. Ability to synthesize structured and unstructured information into clear, evidence-based conclusions. Experience conducting market and competitive research, developing forecasts or business cases, testing hypotheses, and working with incomplete or ambiguous data. Ability to translate market and competitive insights into practical recommendations for product, go-to-market, and investment decisions. Excellent written and verbal communication skills, including the ability to create clear executive-facing presentations and narratives. Collaborative working style and ability to partner effectively with Product, Engineering, Finance, Sales, Marketing, and Strategy teams. Preferred Qualifications Experience with cloud infrastructure, AI systems, datacenters, CPUs, GPU/accelerators, semiconductors, datacenter, or networking. Prior engineering, systems architecture, or technical product management experience. Experience in competitive intelligence, market research, investment research, corporate strategy, or strategic analysis. Experience building market models, capacity forecasts, pricing analysis, or financial projections. MBA or relevant advanced technical degree. Responsibilities Key Responsibilities Product Analysis - Market Analysis: -Evaluates business value, feasibility, and internal and/or external user needs of products/features. -Collaborates with internal and external stakeholders to ensure alignment between the customer, the market, and Oracle's goals and strategy. -Conducts analysis of market trends and the competitive landscape to contribute to competitive positioning. -Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features. Product Analysis - Solution Identification: -Identifies customers' unmet or unknown needs, market opportunities for products, and/or regulatory requirements. -Develops problem statements for products with moderate complexity and forms hypotheses for new products. -Takes independent ownership of the solutioning process by collaborating with internal and external stakeholders to identify solutions. -Evaluates and validates different solutions to make informed decisions on enhancing existing products/features or introducing new products/features. -Creates and maintains required solution artifacts (e.g., regulatory requirements, functional and non-functional requirements). Product Ownership - Product Development and Road mapping: -Manages the product lifecycle from planning to release. -Owns the roadmap for multiple small-scope products/features, ensuring alignment with business objectives. -Develops feature requirements, resources, and best practices for internal stakeholders. -Collaborates with stakeholders to mitigate risks and resolve issues. -Tracks and analyzes existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) to generate insights on product optimization. -Writes user stories and acceptance criteria to maintain high product quality. -Determines the features or experiences to prioritize in the roadmap, aligning them with success criteria and Objectives and Key Results (OKRs). Product Ownership - Product Leadership and Influence: -Acts as an innovation leader for a small-scope product/feature, providing recommendations for overall strategy and direction of products. -Participates in the development of products to optimize the customer experience and align with business goals. -Collaborates with team to drive new feature development using agile and continuous-delivery methodology. Alignment and Collaboration: -Collaborates with cross-functional partners, ensuring alignment across teams within the organization. -Identifies pushback from stakeholders and uses data to address it. -Works with senior team members to identify potential solutions tied to OKRs and Key Performance Indicators (KPIs). -Partners with others in driving business impact across organizations, and tracking success criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features. -Contributes to defining parameters for user testing and provides input on product iterations based on test results. Customer-Centricity: -Takes an active role in advocating for the customer throughout the product lifecycle, beginning to anticipate customer needs. -Engages with customers to gather feedback and understand their experiences with Oracle's products and services. -Collaborates with customers to understand how to align Oracle product capabilities with customers' specific business goals. -Captures customer requirements to define new product capabilities and develop feature designs. -Engages directly with product consumers during implementations to ensure the product meets their needs. -Coordinates with senior team members to review and prioritize customer issues to ensure satisfaction and quality, escalating the chain as required. Product Release - Go-to-Market: -Collaborates with senior team members to develop release overview, field presentations, and demos for the field team. -Contributes to recruiting and supporting early adopters to validate product solutions. -Supports the development of user documentation by drafting components of the document. -Tracks product metrics about adoption, identifying trends and patterns in user behavior. -Contributes to presenting product demonstrations to internal and/or external customers, partners, industry analysts, and field. Core Responsibilities Planning & Execution: -Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. -Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency. Collaboration & Partnership: -Collaborates across teams to align on expectations and achieve shared objectives. -Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. -Actively listens to diverse perspectives and asks questions to ensure understanding of others. Problem Solving: -Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate click apply for full job details
What you'll do Own the strategy, requirements, priorities, and roadmap for a compute product area. Work directly with customers to identify workload needs and adoption barriers. Decide which opportunities warrant investment and which do not. Work with silicon partners and OCI engineering to evaluate processor and platform choices across performance, memory, interconnect, power, software readiness, cost, and delivery timing. Write decision papers for leadership that establish the context, assess alternatives, and recommend product investments, roadmap choices, and pricing. Make assumptions, economics, risks, and requested decisions explicit. Present and defend recommendations in leadership reviews. Resolve open questions and revise proposals when the evidence changes. Lead product decisions through development and launch, including scope tradeoffs, positioning, pricing, and readiness for customer use. Track adoption, workload competitiveness, and business performance. Use the results to change priorities and guide subsequent investments. Required experience and expertise Typically 8+ years of relevant industry experience, including 3+ years of product management experience with ownership of requirements, roadmap priorities, business tradeoffs, and product outcomes. Direct experience developing, evaluating, deploying, or bringing to market CPUs, GPUs, or AI accelerators, with technical depth in at least one category. Enough understanding of processor and system architecture to evaluate engineering proposals, challenge benchmark claims, and defend technical recommendations with experienced engineers. Prior product management responsibility for a processor, compute platform, or related infrastructure product. Your experience includes defining requirements, setting priorities, making business tradeoffs, and following a product through launch and adoption. Evidence of consequential product decisions you made: the alternatives considered, the supporting technical and customer evidence, and the results. Experience authoring decision papers or comparable proposals and defending recommendations with technical and business leaders. Ability to connect workload performance and system costs to pricing, customer value, and an investment case. Preferred experience Experience with cloud compute products or data center platforms. Experience working with processor vendors, system suppliers, or infrastructure customers on product requirements and roadmaps. Education A degree in electrical engineering, computer engineering, or computer science is preferred. Equivalent technical expertise demonstrated through relevant industry experience will also be considered. Years of experience are a guide. The scope of your ownership, quality of your judgment, and demonstrated results determine fit. Responsibilities Key Responsibilities Product Analysis - Market Analysis: -Prioritizes products/features based on evaluations of business value, feasibility, and user needs (internal and/or external). -Ensures alignment between the customer, the market, and Oracle's goals and strategy. -Analyzes market trends and the competitive landscape to maintain a competitive position. -Engages customers, non-customers, partners, and industry analysts to gather market information and identify opportunities for products. Product Analysis - Solution Identification: -Leads efforts to identify customers' unmet or unknown needs, market opportunities, and regulatory requirements. -Guides internal teams to define problem statements for complex products and develops hypotheses for new products. -Independently owns and drives the solutioning process by collaborating with stakeholders. -Drives evaluation and validation of solutions to inform decisions on enhancing products/features. -Creates, maintains, and reviews solution artifacts (e.g., regulatory, functional, and non-functional requirements). Product Ownership - Product Development and Roadmapping: -Takes ownership of planning, execution, and release processes. -Owns roadmaps for multiple products/features, ensuring alignment with business objectives. -Develops feature requirements, resources, and best practices for stakeholders. -Drives delivery excellence and resolves risks and issues. -Tracks and analyzes metrics (e.g., service requests, bugs, feedback) to make data-driven product decisions. -Writes and reviews user stories and acceptance criteria. -Determines feature and experience priorities to support OKRs (Objectives and Key Results). Product Ownership - Product Leadership and Influence: -Acts as an innovation leader, shaping product strategy and direction. -Guides product development to improve customer experience and achieve business goals. -Drives new feature development using agile and continuous-delivery methodologies. Alignment and Collaboration: -Shares insights with partners and ensures cross-team alignment. -Anticipates and manages stakeholder pushback using expertise and data. -Partners with engineering and senior teams to identify solutions linked to OKRs and KPIs. -Oversees business impact across organizations, managing success criteria and performance metrics. -Establishes parameters for user testing and product iteration. Customer-Centricity: -Serves as the primary customer advocate throughout the product lifecycle. -Actively engages with customers to gather feedback and insights. -Works with customers to align Oracle products to business goals. -Captures and analyzes customer requirements for new product capabilities and feature designs. -Ensures products are tailored to consumer needs during implementations. -Reviews and prioritizes customer issues for satisfaction and quality, coordinating resolutions. Product Release - Go-to-Market: -Develops release overviews, presentations, and demos for field teams. -Recruits and supports early adopters to validate solutions. -Contributes to the development of user documentation. -Defines and tracks product adoption metrics, identifying user behavior trends. -Presents demos to customers, partners, analysts, and field teams to promote value. Core Responsibilities Planning & Execution: -Manages and coordinates moderately complex tasks, monitoring timelines and deliverables for projects. -Delegates, monitors, and prioritizes work, providing technical oversight and adjusting plans as needed. Collaboration & Partnership: -Collaborates across the organization to align expectations and achieve objectives. -Leverages understanding of leaders, stakeholders, and customers to ensure solutions meet needs. -Supports inclusivity by seeking and respecting diverse perspectives. Problem Solving: -Identifies and addresses moderately complex issues by analyzing a range of data/information. -Proactively escalates unresolved or critical issues with assessments and suggested solutions. -Reviews, contributes to, and documents problem-solving strategies. Continuous Learning: -Pursues learning opportunities to expand knowledge, skills, and tools. -Stays updated with industry trends and best practices. -Seeks and uses ongoing feedback and training; coaches and mentors junior team members. Continuous Improvement: -Develops and recommends process improvements to increase efficiency and effectiveness. -Evaluates the impact on key stakeholders and solicits feedback for continued improvement. Performance and Development: -Contributes to the talent pipeline by participating in interviews, assessing candidates, and providing hiring recommendations. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $92,900 to $209,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9 . click apply for full job details
09/25/2026
Full time
What you'll do Own the strategy, requirements, priorities, and roadmap for a compute product area. Work directly with customers to identify workload needs and adoption barriers. Decide which opportunities warrant investment and which do not. Work with silicon partners and OCI engineering to evaluate processor and platform choices across performance, memory, interconnect, power, software readiness, cost, and delivery timing. Write decision papers for leadership that establish the context, assess alternatives, and recommend product investments, roadmap choices, and pricing. Make assumptions, economics, risks, and requested decisions explicit. Present and defend recommendations in leadership reviews. Resolve open questions and revise proposals when the evidence changes. Lead product decisions through development and launch, including scope tradeoffs, positioning, pricing, and readiness for customer use. Track adoption, workload competitiveness, and business performance. Use the results to change priorities and guide subsequent investments. Required experience and expertise Typically 8+ years of relevant industry experience, including 3+ years of product management experience with ownership of requirements, roadmap priorities, business tradeoffs, and product outcomes. Direct experience developing, evaluating, deploying, or bringing to market CPUs, GPUs, or AI accelerators, with technical depth in at least one category. Enough understanding of processor and system architecture to evaluate engineering proposals, challenge benchmark claims, and defend technical recommendations with experienced engineers. Prior product management responsibility for a processor, compute platform, or related infrastructure product. Your experience includes defining requirements, setting priorities, making business tradeoffs, and following a product through launch and adoption. Evidence of consequential product decisions you made: the alternatives considered, the supporting technical and customer evidence, and the results. Experience authoring decision papers or comparable proposals and defending recommendations with technical and business leaders. Ability to connect workload performance and system costs to pricing, customer value, and an investment case. Preferred experience Experience with cloud compute products or data center platforms. Experience working with processor vendors, system suppliers, or infrastructure customers on product requirements and roadmaps. Education A degree in electrical engineering, computer engineering, or computer science is preferred. Equivalent technical expertise demonstrated through relevant industry experience will also be considered. Years of experience are a guide. The scope of your ownership, quality of your judgment, and demonstrated results determine fit. Responsibilities Key Responsibilities Product Analysis - Market Analysis: -Prioritizes products/features based on evaluations of business value, feasibility, and user needs (internal and/or external). -Ensures alignment between the customer, the market, and Oracle's goals and strategy. -Analyzes market trends and the competitive landscape to maintain a competitive position. -Engages customers, non-customers, partners, and industry analysts to gather market information and identify opportunities for products. Product Analysis - Solution Identification: -Leads efforts to identify customers' unmet or unknown needs, market opportunities, and regulatory requirements. -Guides internal teams to define problem statements for complex products and develops hypotheses for new products. -Independently owns and drives the solutioning process by collaborating with stakeholders. -Drives evaluation and validation of solutions to inform decisions on enhancing products/features. -Creates, maintains, and reviews solution artifacts (e.g., regulatory, functional, and non-functional requirements). Product Ownership - Product Development and Roadmapping: -Takes ownership of planning, execution, and release processes. -Owns roadmaps for multiple products/features, ensuring alignment with business objectives. -Develops feature requirements, resources, and best practices for stakeholders. -Drives delivery excellence and resolves risks and issues. -Tracks and analyzes metrics (e.g., service requests, bugs, feedback) to make data-driven product decisions. -Writes and reviews user stories and acceptance criteria. -Determines feature and experience priorities to support OKRs (Objectives and Key Results). Product Ownership - Product Leadership and Influence: -Acts as an innovation leader, shaping product strategy and direction. -Guides product development to improve customer experience and achieve business goals. -Drives new feature development using agile and continuous-delivery methodologies. Alignment and Collaboration: -Shares insights with partners and ensures cross-team alignment. -Anticipates and manages stakeholder pushback using expertise and data. -Partners with engineering and senior teams to identify solutions linked to OKRs and KPIs. -Oversees business impact across organizations, managing success criteria and performance metrics. -Establishes parameters for user testing and product iteration. Customer-Centricity: -Serves as the primary customer advocate throughout the product lifecycle. -Actively engages with customers to gather feedback and insights. -Works with customers to align Oracle products to business goals. -Captures and analyzes customer requirements for new product capabilities and feature designs. -Ensures products are tailored to consumer needs during implementations. -Reviews and prioritizes customer issues for satisfaction and quality, coordinating resolutions. Product Release - Go-to-Market: -Develops release overviews, presentations, and demos for field teams. -Recruits and supports early adopters to validate solutions. -Contributes to the development of user documentation. -Defines and tracks product adoption metrics, identifying user behavior trends. -Presents demos to customers, partners, analysts, and field teams to promote value. Core Responsibilities Planning & Execution: -Manages and coordinates moderately complex tasks, monitoring timelines and deliverables for projects. -Delegates, monitors, and prioritizes work, providing technical oversight and adjusting plans as needed. Collaboration & Partnership: -Collaborates across the organization to align expectations and achieve objectives. -Leverages understanding of leaders, stakeholders, and customers to ensure solutions meet needs. -Supports inclusivity by seeking and respecting diverse perspectives. Problem Solving: -Identifies and addresses moderately complex issues by analyzing a range of data/information. -Proactively escalates unresolved or critical issues with assessments and suggested solutions. -Reviews, contributes to, and documents problem-solving strategies. Continuous Learning: -Pursues learning opportunities to expand knowledge, skills, and tools. -Stays updated with industry trends and best practices. -Seeks and uses ongoing feedback and training; coaches and mentors junior team members. Continuous Improvement: -Develops and recommends process improvements to increase efficiency and effectiveness. -Evaluates the impact on key stakeholders and solicits feedback for continued improvement. Performance and Development: -Contributes to the talent pipeline by participating in interviews, assessing candidates, and providing hiring recommendations. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $92,900 to $209,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9 . click apply for full job details
As a Principal Member of Technical Staff, you will own the software design and development for major components of Oracle's Cloud Infrastructure. You should be both a rock-solid lead developer, curious problem solver, a distributed systems generalist and/or skilled Linux engineer with Systems triage experiance able to dive deep into any part of the stack and low-level systems to design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. This role resides within the Compute AI Infrastructure Bare Metal Provisioning team, which owns the critical infrastructure responsible for automating the full server lifecycle from new platform shape (AMD/Intel/Arm/Nvidia) creation, hardware bring-up to customer-ready instance provisioning and firmware management. The services operate at the intersection of bare metal hardware and full-stack orchestration frameworks, a unique combination where both distributed systems engineers and engineers with background in Linux and firmware are highly valued. The team interfaces directly with components like BMCs, NICs, SmartNICs, ILOMs, GPUs, and custom firmware stacks. The team builds high performance, scalable micro-services and tooling that provision, configure, secure, and validate server platforms across OCI's massive fleet of Compute and GPU Infrastructure. You will partner closely across other teams in Compute, Networking, Security, Data center Engineering, and Hardware Development to ensure OCI can launch, scale, and maintain new server platforms with minimal operational overhead and high reliability. You will work directly with cutting edge GPU hardware and see the direct impact of your work on the business. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future. You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll belong and be encouraged. If you are interested in building large-scale distributed infrastructure for the cloud, want to work on cutting edge GPU infrastructure and the latest Compute systems, have a knack for distributed systems and/or Linux development with Systems experiance then this is your team! Oracle is aggressively investing in the Oracle Cloud to provide the broadest, most comprehensive cloud in the industry. Responsibilities Job Responsibilities: You will own the software design and development for major components of Oracle's Cloud Infrastructure. You should be both a rock solid developer, driven problem solver and a distributed systems generalist and/or Linux developer with Systems experiance able to dive deep, design, develop, operate, and debug any part of the stack and low level systems such as Linux, Docker, Java web services and Terraform, as well as design broad distributed system interactions. You should have a tenacious attitude to improve the status quo, independently seek out problems to solve and take action to deliver results wherever needed. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Qualifications: 6-10+ years experience delivering and operating large scale, highly available distributed systems, Linux development and Systems debugging. Strong knowledge of Object Oriented programming such as C++ or Java, and experience with scripting languages such as Python. Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Experience with tools such as Terraform for Infrastructure as Code. Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures. Strong understanding of databases, NoSQL systems, storage and distributed persistence technologies. Strong troubleshooting and performance tuning skills. Experience building multi-tenant, virtualized infrastructure a strong plus. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $114,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1- in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
09/25/2026
Full time
As a Principal Member of Technical Staff, you will own the software design and development for major components of Oracle's Cloud Infrastructure. You should be both a rock-solid lead developer, curious problem solver, a distributed systems generalist and/or skilled Linux engineer with Systems triage experiance able to dive deep into any part of the stack and low-level systems to design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. This role resides within the Compute AI Infrastructure Bare Metal Provisioning team, which owns the critical infrastructure responsible for automating the full server lifecycle from new platform shape (AMD/Intel/Arm/Nvidia) creation, hardware bring-up to customer-ready instance provisioning and firmware management. The services operate at the intersection of bare metal hardware and full-stack orchestration frameworks, a unique combination where both distributed systems engineers and engineers with background in Linux and firmware are highly valued. The team interfaces directly with components like BMCs, NICs, SmartNICs, ILOMs, GPUs, and custom firmware stacks. The team builds high performance, scalable micro-services and tooling that provision, configure, secure, and validate server platforms across OCI's massive fleet of Compute and GPU Infrastructure. You will partner closely across other teams in Compute, Networking, Security, Data center Engineering, and Hardware Development to ensure OCI can launch, scale, and maintain new server platforms with minimal operational overhead and high reliability. You will work directly with cutting edge GPU hardware and see the direct impact of your work on the business. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future. You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll belong and be encouraged. If you are interested in building large-scale distributed infrastructure for the cloud, want to work on cutting edge GPU infrastructure and the latest Compute systems, have a knack for distributed systems and/or Linux development with Systems experiance then this is your team! Oracle is aggressively investing in the Oracle Cloud to provide the broadest, most comprehensive cloud in the industry. Responsibilities Job Responsibilities: You will own the software design and development for major components of Oracle's Cloud Infrastructure. You should be both a rock solid developer, driven problem solver and a distributed systems generalist and/or Linux developer with Systems experiance able to dive deep, design, develop, operate, and debug any part of the stack and low level systems such as Linux, Docker, Java web services and Terraform, as well as design broad distributed system interactions. You should have a tenacious attitude to improve the status quo, independently seek out problems to solve and take action to deliver results wherever needed. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Qualifications: 6-10+ years experience delivering and operating large scale, highly available distributed systems, Linux development and Systems debugging. Strong knowledge of Object Oriented programming such as C++ or Java, and experience with scripting languages such as Python. Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Experience with tools such as Terraform for Infrastructure as Code. Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures. Strong understanding of databases, NoSQL systems, storage and distributed persistence technologies. Strong troubleshooting and performance tuning skills. Experience building multi-tenant, virtualized infrastructure a strong plus. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $114,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1- in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Description Concept Solutions is seeking a Full Stack Developer to join a dedicated team of Information Technology (IT) professionals supporting the Federal Aviation Administration's (FAA) Command, Control, and Communications (C3) office. The C3 office carries a critical strategic mandate: ensuring FAA managers maintain daily situational awareness and uninterrupted continuity of communications during severe national emergencies, natural disasters, or critical equipment malfunctions. Should disruptions occur, the C3 office is chartered with executing rapid disaster recovery and restoring essential communication services expeditiously. This position is remote within 2 hours drive of Washington DC. The Mid-Level Full Stack Developer focuses on building, maintaining, and modernizing critical enterprise web applications, bridging legacy on-premises systems with the Amazon Web Services (AWS) cloud. The primary objective of this role is to participate in a team effort to refactor and migrate legacy web applications and workflows from Microsoft SharePoint Subscriber Edition (On-Premises) to modern, open-source technology stacks hosted on AWS (including AWS GovCloud and AWS Outposts environments). This effort will include the use of Artificial Intelligence (AI) to refactor legacy code. Working as a member of the DevSecOps team, this role ensures all front-end and back-end code is highly performant, accessible, and robustly secure, supporting highly available mission-essential functions under a FISMA Moderate framework. This position is vital to modernizing legacy application interfaces into secure cloud architectures, remediating findings from automated security pipelines, and establishing resilient, error-tolerant workflows for continuity of operations. Requirements Bachelor's degree in a technical discipline (Computer Science, Electrical Engineering, Information Technology, or a related field). 5 Years of Experience in Full-Stack Web Application Development, with a proven track record of refactoring monolithic/legacy platforms and migrating workloads to AWS. Expertise in the following prioritized areas is required: 1. Front-End Frameworks & UI Modernization: • Three or more years of practical experience building and maintaining complex, responsive, and accessible web interfaces. • Proven experience refactoring and modernizing legacy SharePoint pages, customized Master Pages, InfoPath forms, and web parts into clean, open-source UI frameworks. • Deep understanding of modern styling and layouts (HTML5, CSS3, modern JavaScript/TypeScript) to provide superior user experiences independent of SharePoint structures. 2. Back-End Development & API Refactoring: • Strong proficiency in server-side open-source development (such as .NET Core, C#, Node.js, or Python) and designing secure, modular RESTful APIs. • Proven experience replacing proprietary SharePoint server-side Object Models (SSOM) and Client-Side Object Models (CSOM) with standard open-source API architectures. • Experience decomposing monolithic logic into microservices or serverless applications to optimize for scalability and maintainability. 3. SharePoint Decoupling, Content Migration & Databases: • Practical experience in legacy discovery and analysis, including assessing existing SharePoint site hierarchies, document libraries, lists, and complex item-level permissions. • Proven capabilities migrating custom SharePoint list data into relational database models (such as Microsoft SQL Server, PostgreSQL, or Amazon RDS) and optimizing queries. • Experience refactoring legacy SharePoint workflows (SharePoint Designer, Power Automate, or K2) into modern cloud-native workflow engines like AWS Step Functions or serverless event-driven architectures. 4. AWS Cloud Hosting & CI/CD Pipelines: • Familiarity with refactoring and optimizing legacy applications for native deployment in cloud environments, specifically AWS GovCloud and AWS Outposts architectures. • General understanding of working with CI/CD automated deployment pipelines (such as Azure DevOps, GitLab CI, or GitHub Actions) to run automated SAST/DAST security scans and deploy code. • Participate on the DevSecOps team to build out code layers with the redundancy, error-handling, and failover capabilities necessary to support continuity of operations (COOP). 5. Security, Compliance & Federated Identity: • Strong proficiency implementing strict secure coding principles (OWASP Top 10) to satisfy NIST SP 800-53 security controls within a FISMA Moderate framework and remediating findings from pipeline scans. • Experience aligning custom SharePoint permissions and AD security groups with AWS IAM, AWS IAM Identity Center (formerly SSO), and modern federated identity protocols (OAuth2, OIDC, SAML). Preferred Professional Certifications: • AWS Certified Developer (Associate) or AWS Certified Solutions Architect (Associate) • CompTIA Security+ (required within 6 months of hire to satisfy IAM-II compliance) • Professional Certifications in Front-End Methodologies (React, Angular, Vue) Location and Schedule Location : Washington, DC Schedule : 40 hours per week, Monday through Friday, with core working hours from 9:00 a.m. to 3:00 p.m. local time. Security Requirement: Public Trust Travel: 0-10% Salary: $ 110K to $114K Company Profile: Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors. For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services. Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include: Over two decades of experience across over $300 million in contract awards supporting critical FAA programs Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations At CS, we know our success stems from our talented team. That's why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development. Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting. Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.
09/25/2026
Full time
Description Concept Solutions is seeking a Full Stack Developer to join a dedicated team of Information Technology (IT) professionals supporting the Federal Aviation Administration's (FAA) Command, Control, and Communications (C3) office. The C3 office carries a critical strategic mandate: ensuring FAA managers maintain daily situational awareness and uninterrupted continuity of communications during severe national emergencies, natural disasters, or critical equipment malfunctions. Should disruptions occur, the C3 office is chartered with executing rapid disaster recovery and restoring essential communication services expeditiously. This position is remote within 2 hours drive of Washington DC. The Mid-Level Full Stack Developer focuses on building, maintaining, and modernizing critical enterprise web applications, bridging legacy on-premises systems with the Amazon Web Services (AWS) cloud. The primary objective of this role is to participate in a team effort to refactor and migrate legacy web applications and workflows from Microsoft SharePoint Subscriber Edition (On-Premises) to modern, open-source technology stacks hosted on AWS (including AWS GovCloud and AWS Outposts environments). This effort will include the use of Artificial Intelligence (AI) to refactor legacy code. Working as a member of the DevSecOps team, this role ensures all front-end and back-end code is highly performant, accessible, and robustly secure, supporting highly available mission-essential functions under a FISMA Moderate framework. This position is vital to modernizing legacy application interfaces into secure cloud architectures, remediating findings from automated security pipelines, and establishing resilient, error-tolerant workflows for continuity of operations. Requirements Bachelor's degree in a technical discipline (Computer Science, Electrical Engineering, Information Technology, or a related field). 5 Years of Experience in Full-Stack Web Application Development, with a proven track record of refactoring monolithic/legacy platforms and migrating workloads to AWS. Expertise in the following prioritized areas is required: 1. Front-End Frameworks & UI Modernization: • Three or more years of practical experience building and maintaining complex, responsive, and accessible web interfaces. • Proven experience refactoring and modernizing legacy SharePoint pages, customized Master Pages, InfoPath forms, and web parts into clean, open-source UI frameworks. • Deep understanding of modern styling and layouts (HTML5, CSS3, modern JavaScript/TypeScript) to provide superior user experiences independent of SharePoint structures. 2. Back-End Development & API Refactoring: • Strong proficiency in server-side open-source development (such as .NET Core, C#, Node.js, or Python) and designing secure, modular RESTful APIs. • Proven experience replacing proprietary SharePoint server-side Object Models (SSOM) and Client-Side Object Models (CSOM) with standard open-source API architectures. • Experience decomposing monolithic logic into microservices or serverless applications to optimize for scalability and maintainability. 3. SharePoint Decoupling, Content Migration & Databases: • Practical experience in legacy discovery and analysis, including assessing existing SharePoint site hierarchies, document libraries, lists, and complex item-level permissions. • Proven capabilities migrating custom SharePoint list data into relational database models (such as Microsoft SQL Server, PostgreSQL, or Amazon RDS) and optimizing queries. • Experience refactoring legacy SharePoint workflows (SharePoint Designer, Power Automate, or K2) into modern cloud-native workflow engines like AWS Step Functions or serverless event-driven architectures. 4. AWS Cloud Hosting & CI/CD Pipelines: • Familiarity with refactoring and optimizing legacy applications for native deployment in cloud environments, specifically AWS GovCloud and AWS Outposts architectures. • General understanding of working with CI/CD automated deployment pipelines (such as Azure DevOps, GitLab CI, or GitHub Actions) to run automated SAST/DAST security scans and deploy code. • Participate on the DevSecOps team to build out code layers with the redundancy, error-handling, and failover capabilities necessary to support continuity of operations (COOP). 5. Security, Compliance & Federated Identity: • Strong proficiency implementing strict secure coding principles (OWASP Top 10) to satisfy NIST SP 800-53 security controls within a FISMA Moderate framework and remediating findings from pipeline scans. • Experience aligning custom SharePoint permissions and AD security groups with AWS IAM, AWS IAM Identity Center (formerly SSO), and modern federated identity protocols (OAuth2, OIDC, SAML). Preferred Professional Certifications: • AWS Certified Developer (Associate) or AWS Certified Solutions Architect (Associate) • CompTIA Security+ (required within 6 months of hire to satisfy IAM-II compliance) • Professional Certifications in Front-End Methodologies (React, Angular, Vue) Location and Schedule Location : Washington, DC Schedule : 40 hours per week, Monday through Friday, with core working hours from 9:00 a.m. to 3:00 p.m. local time. Security Requirement: Public Trust Travel: 0-10% Salary: $ 110K to $114K Company Profile: Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors. For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services. Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include: Over two decades of experience across over $300 million in contract awards supporting critical FAA programs Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations At CS, we know our success stems from our talented team. That's why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development. Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting. Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.
Req ID: 375004 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Solution Architect AI & ML for Life Sciences to join our team in Plano, Texas (US-TX), United States (US). We are seeking a seasoned healthcare technology leader to drive our AI Industry Solutions for the Life Sciences segment . You will define the solution vision, shape major transformation opportunities, and partner with C-suite leaders across the nation's largest Life Sciences organizations. This is a high-impact role responsible for driving growth, developing differentiated offerings, and guiding strategic programs to build AI-native solutions across payer domains. If you are a proven AI leader with deep Life Sciences expertise-and a passion for transformation through technology-this is an opportunity to shape the future of our business. What You'll Do Set the industry strategy for Life Sciencs AI solutions and define a multi-year roadmap. Develop and enhance AI solution offerings in areas including: Digital front door & member/provider experience Risk and compliance Cloud, cybersecurity, and infrastructure modernization Claims processing transformation Drive growth by leading solution development, supporting sales teams, and winning complex, multi-tower deals. Engage Provider C-suite leaders as a trusted advisor on major programs. Lead solution development for bids, ensuring offerings are differentiated, scalable, and executable. Collaborate across consulting, delivery, engineering, and product teams to bring integrated solutions to market. Strengthen alliances with key partners (Epic, Oracle Health, Microsoft, AWS, ServiceNow, cybersecurity vendors, Google, Leading AI players). Build and mentor a high-performing team of AI leaders. Develop sales collateral for all solutions and services catering to healthcare payers What We're Looking For 15+ years of experience in designing and developing AI/ML solutions with at least 10 years of experience in healthcare payer technology, consulting, or systems integration. Deep understanding of payer operations, AI, digital transformation, and payer ecosystems. Demonstrated success shaping and winning large-scale transformation or managed services deals ($10M+). Strong executive presence with the ability to engage CEOs, CIOs, CMIOs, CFOs, and clinical leaders. Experience leading cross-functional global teams and driving innovation at scale. Participate in key industry events, be a moderator and speaker, as needed About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $119,578 - $221,625. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/25/2026
Full time
Req ID: 375004 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Solution Architect AI & ML for Life Sciences to join our team in Plano, Texas (US-TX), United States (US). We are seeking a seasoned healthcare technology leader to drive our AI Industry Solutions for the Life Sciences segment . You will define the solution vision, shape major transformation opportunities, and partner with C-suite leaders across the nation's largest Life Sciences organizations. This is a high-impact role responsible for driving growth, developing differentiated offerings, and guiding strategic programs to build AI-native solutions across payer domains. If you are a proven AI leader with deep Life Sciences expertise-and a passion for transformation through technology-this is an opportunity to shape the future of our business. What You'll Do Set the industry strategy for Life Sciencs AI solutions and define a multi-year roadmap. Develop and enhance AI solution offerings in areas including: Digital front door & member/provider experience Risk and compliance Cloud, cybersecurity, and infrastructure modernization Claims processing transformation Drive growth by leading solution development, supporting sales teams, and winning complex, multi-tower deals. Engage Provider C-suite leaders as a trusted advisor on major programs. Lead solution development for bids, ensuring offerings are differentiated, scalable, and executable. Collaborate across consulting, delivery, engineering, and product teams to bring integrated solutions to market. Strengthen alliances with key partners (Epic, Oracle Health, Microsoft, AWS, ServiceNow, cybersecurity vendors, Google, Leading AI players). Build and mentor a high-performing team of AI leaders. Develop sales collateral for all solutions and services catering to healthcare payers What We're Looking For 15+ years of experience in designing and developing AI/ML solutions with at least 10 years of experience in healthcare payer technology, consulting, or systems integration. Deep understanding of payer operations, AI, digital transformation, and payer ecosystems. Demonstrated success shaping and winning large-scale transformation or managed services deals ($10M+). Strong executive presence with the ability to engage CEOs, CIOs, CMIOs, CFOs, and clinical leaders. Experience leading cross-functional global teams and driving innovation at scale. Participate in key industry events, be a moderator and speaker, as needed About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $119,578 - $221,625. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Description Concept Solutions is seeking a Full Stack Developer to join a dedicated team of Information Technology (IT) professionals supporting the Federal Aviation Administration's (FAA) Command, Control, and Communications (C3) office. The C3 office carries a critical strategic mandate: ensuring FAA managers maintain daily situational awareness and uninterrupted continuity of communications during severe national emergencies, natural disasters, or critical equipment malfunctions. Should disruptions occur, the C3 office is chartered with executing rapid disaster recovery and restoring essential communication services expeditiously. This position is remote within 2 hours drive of Washington DC. The Mid-Level Full Stack Developer focuses on building, maintaining, and modernizing critical enterprise web applications, bridging legacy on-premises systems with the Amazon Web Services (AWS) cloud. The primary objective of this role is to participate in a team effort to refactor and migrate legacy web applications and workflows from Microsoft SharePoint Subscriber Edition (On-Premises) to modern, open-source technology stacks hosted on AWS (including AWS GovCloud and AWS Outposts environments). This effort will include the use of Artificial Intelligence (AI) to refactor legacy code. Working as a member of the DevSecOps team, this role ensures all front-end and back-end code is highly performant, accessible, and robustly secure, supporting highly available mission-essential functions under a FISMA Moderate framework. This position is vital to modernizing legacy application interfaces into secure cloud architectures, remediating findings from automated security pipelines, and establishing resilient, error-tolerant workflows for continuity of operations. Requirements Bachelor's degree in a technical discipline (Computer Science, Electrical Engineering, Information Technology, or a related field). 5 Years of Experience in Full-Stack Web Application Development, with a proven track record of refactoring monolithic/legacy platforms and migrating workloads to AWS. Expertise in the following prioritized areas is required: 1. Front-End Frameworks & UI Modernization: • Three or more years of practical experience building and maintaining complex, responsive, and accessible web interfaces. • Proven experience refactoring and modernizing legacy SharePoint pages, customized Master Pages, InfoPath forms, and web parts into clean, open-source UI frameworks. • Deep understanding of modern styling and layouts (HTML5, CSS3, modern JavaScript/TypeScript) to provide superior user experiences independent of SharePoint structures. 2. Back-End Development & API Refactoring: • Strong proficiency in server-side open-source development (such as .NET Core, C#, Node.js, or Python) and designing secure, modular RESTful APIs. • Proven experience replacing proprietary SharePoint server-side Object Models (SSOM) and Client-Side Object Models (CSOM) with standard open-source API architectures. • Experience decomposing monolithic logic into microservices or serverless applications to optimize for scalability and maintainability. 3. SharePoint Decoupling, Content Migration & Databases: • Practical experience in legacy discovery and analysis, including assessing existing SharePoint site hierarchies, document libraries, lists, and complex item-level permissions. • Proven capabilities migrating custom SharePoint list data into relational database models (such as Microsoft SQL Server, PostgreSQL, or Amazon RDS) and optimizing queries. • Experience refactoring legacy SharePoint workflows (SharePoint Designer, Power Automate, or K2) into modern cloud-native workflow engines like AWS Step Functions or serverless event-driven architectures. 4. AWS Cloud Hosting & CI/CD Pipelines: • Familiarity with refactoring and optimizing legacy applications for native deployment in cloud environments, specifically AWS GovCloud and AWS Outposts architectures. • General understanding of working with CI/CD automated deployment pipelines (such as Azure DevOps, GitLab CI, or GitHub Actions) to run automated SAST/DAST security scans and deploy code. • Participate on the DevSecOps team to build out code layers with the redundancy, error-handling, and failover capabilities necessary to support continuity of operations (COOP). 5. Security, Compliance & Federated Identity: • Strong proficiency implementing strict secure coding principles (OWASP Top 10) to satisfy NIST SP 800-53 security controls within a FISMA Moderate framework and remediating findings from pipeline scans. • Experience aligning custom SharePoint permissions and AD security groups with AWS IAM, AWS IAM Identity Center (formerly SSO), and modern federated identity protocols (OAuth2, OIDC, SAML). Preferred Professional Certifications: • AWS Certified Developer (Associate) or AWS Certified Solutions Architect (Associate) • CompTIA Security+ (required within 6 months of hire to satisfy IAM-II compliance) • Professional Certifications in Front-End Methodologies (React, Angular, Vue) Location and Schedule Location : Washington, DC Schedule : 40 hours per week, Monday through Friday, with core working hours from 9:00 a.m. to 3:00 p.m. local time. Security Requirement: Public Trust Travel: 0-10% Salary: $ 110K to $114K Company Profile: Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors. For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services. Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include: Over two decades of experience across over $300 million in contract awards supporting critical FAA programs Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations At CS, we know our success stems from our talented team. That's why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development. Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting. Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.
09/25/2026
Full time
Description Concept Solutions is seeking a Full Stack Developer to join a dedicated team of Information Technology (IT) professionals supporting the Federal Aviation Administration's (FAA) Command, Control, and Communications (C3) office. The C3 office carries a critical strategic mandate: ensuring FAA managers maintain daily situational awareness and uninterrupted continuity of communications during severe national emergencies, natural disasters, or critical equipment malfunctions. Should disruptions occur, the C3 office is chartered with executing rapid disaster recovery and restoring essential communication services expeditiously. This position is remote within 2 hours drive of Washington DC. The Mid-Level Full Stack Developer focuses on building, maintaining, and modernizing critical enterprise web applications, bridging legacy on-premises systems with the Amazon Web Services (AWS) cloud. The primary objective of this role is to participate in a team effort to refactor and migrate legacy web applications and workflows from Microsoft SharePoint Subscriber Edition (On-Premises) to modern, open-source technology stacks hosted on AWS (including AWS GovCloud and AWS Outposts environments). This effort will include the use of Artificial Intelligence (AI) to refactor legacy code. Working as a member of the DevSecOps team, this role ensures all front-end and back-end code is highly performant, accessible, and robustly secure, supporting highly available mission-essential functions under a FISMA Moderate framework. This position is vital to modernizing legacy application interfaces into secure cloud architectures, remediating findings from automated security pipelines, and establishing resilient, error-tolerant workflows for continuity of operations. Requirements Bachelor's degree in a technical discipline (Computer Science, Electrical Engineering, Information Technology, or a related field). 5 Years of Experience in Full-Stack Web Application Development, with a proven track record of refactoring monolithic/legacy platforms and migrating workloads to AWS. Expertise in the following prioritized areas is required: 1. Front-End Frameworks & UI Modernization: • Three or more years of practical experience building and maintaining complex, responsive, and accessible web interfaces. • Proven experience refactoring and modernizing legacy SharePoint pages, customized Master Pages, InfoPath forms, and web parts into clean, open-source UI frameworks. • Deep understanding of modern styling and layouts (HTML5, CSS3, modern JavaScript/TypeScript) to provide superior user experiences independent of SharePoint structures. 2. Back-End Development & API Refactoring: • Strong proficiency in server-side open-source development (such as .NET Core, C#, Node.js, or Python) and designing secure, modular RESTful APIs. • Proven experience replacing proprietary SharePoint server-side Object Models (SSOM) and Client-Side Object Models (CSOM) with standard open-source API architectures. • Experience decomposing monolithic logic into microservices or serverless applications to optimize for scalability and maintainability. 3. SharePoint Decoupling, Content Migration & Databases: • Practical experience in legacy discovery and analysis, including assessing existing SharePoint site hierarchies, document libraries, lists, and complex item-level permissions. • Proven capabilities migrating custom SharePoint list data into relational database models (such as Microsoft SQL Server, PostgreSQL, or Amazon RDS) and optimizing queries. • Experience refactoring legacy SharePoint workflows (SharePoint Designer, Power Automate, or K2) into modern cloud-native workflow engines like AWS Step Functions or serverless event-driven architectures. 4. AWS Cloud Hosting & CI/CD Pipelines: • Familiarity with refactoring and optimizing legacy applications for native deployment in cloud environments, specifically AWS GovCloud and AWS Outposts architectures. • General understanding of working with CI/CD automated deployment pipelines (such as Azure DevOps, GitLab CI, or GitHub Actions) to run automated SAST/DAST security scans and deploy code. • Participate on the DevSecOps team to build out code layers with the redundancy, error-handling, and failover capabilities necessary to support continuity of operations (COOP). 5. Security, Compliance & Federated Identity: • Strong proficiency implementing strict secure coding principles (OWASP Top 10) to satisfy NIST SP 800-53 security controls within a FISMA Moderate framework and remediating findings from pipeline scans. • Experience aligning custom SharePoint permissions and AD security groups with AWS IAM, AWS IAM Identity Center (formerly SSO), and modern federated identity protocols (OAuth2, OIDC, SAML). Preferred Professional Certifications: • AWS Certified Developer (Associate) or AWS Certified Solutions Architect (Associate) • CompTIA Security+ (required within 6 months of hire to satisfy IAM-II compliance) • Professional Certifications in Front-End Methodologies (React, Angular, Vue) Location and Schedule Location : Washington, DC Schedule : 40 hours per week, Monday through Friday, with core working hours from 9:00 a.m. to 3:00 p.m. local time. Security Requirement: Public Trust Travel: 0-10% Salary: $ 110K to $114K Company Profile: Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors. For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services. Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include: Over two decades of experience across over $300 million in contract awards supporting critical FAA programs Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations At CS, we know our success stems from our talented team. That's why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development. Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting. Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.
About GreenPath GreenPath Financial Wellness is a national nonprofit organization dedicated to empowering people to lead financially healthy lives. We provide counseling, education, and innovative solutions to help individuals and families achieve their financial goals. Our mission-driven culture values collaboration, integrity, and continuous improvement. Position Purpose The Business Analyst serves as a critical liaison between business stakeholders, Product Management, data teams, and IT delivery teams. This role is responsible for leading requirements gathering and analysis across both IT application and data initiatives, ensuring business needs are translated into clear, actionable specifications for system creation, enhancements, data solutions, reporting, and analytics. The Business Analyst partners closely with Product Managers, Product Owners and stakeholders to drive high-quality, user-centered solutions that align with organizational strategy and deliver measurable business value. Main Responsibilities & Duties Business & Requirements Analysis Elicit, analyze, and document clear functional and non functional requirements by partnering closely with Product Managers, Product Owners, business stakeholders and technical stakeholders Ask appropriate curiosity questions to uncover implicit needs (e.g., performance, security, scalability, usability, compliance) to resolve ambiguity and translate complex business problems into precise, testable requirements that reduce rework and drive high quality delivery. Translate needs into clear specifications, including requirements documents, user stories, acceptance criteria, and process diagrams. Identify requirements interdependencies and, as appropriate, work with the Product Owner, Scrum Master and/or technical team to determine development order. Document data lineage, transformations, and calculations in application requirements. Data & Analytics Requirements Analysis Lead requirements gathering for data initiatives, including reports, dashboards, visualizations, and analytics solutions. Lead the effort to document and control project scope and gather stakeholder signoff on scope and requirements Analyze and document source data structures, data transformations, and data warehouse mappings. Perform data discovery and validation to ensure reporting and analytics solutions meet business requirements. Create and maintain enterprise data assets such as data catalogs, data dictionaries, and data flow diagrams. Contribute to enterprise data strategy in collaboration with Data Engineers, Product Owners, and Data Analysts. Solution Delivery & Collaboration Work closely with Developers, Data Engineers, and Infrastructure teams to ensure shared understanding of requirements and solution design. Incorporate usability, user experience, and human-centered design principles into solution definition. Support agile delivery teams by maintaining backlogs, refining user stories, and providing ongoing clarification during development. Testing, Release & Change Enablement Contribute to user acceptance testing (UAT), including test case creation, execution support, and defect triage. Support release activities and deployments. Assist with training, documentation, and communication to support adoption of delivered solutions. Continuous Improvement & Innovation Leverage AI and automation tools to improve efficiency in creating requirements, user stories, and test artifacts. Participate in brainstorming and discovery sessions related to data trends, data quality, process improvement, and innovation. Promote continuous improvement, quality outcomes, and stakeholder satisfaction. Perform other duties as assigned. Professional Knowledge, Skills & Abilities Bachelor's degree in Information Technology, Business, or a related field, or equivalent experience. 3-5 years of experience as a business analyst, including requirements gathering for application development, data, reporting, or analytics initiatives. GreenPath experience may be substituted. Experience writing clear business and technical requirements and test specifications preferred. Experience with Agile methodologies (Scrum, Kanban) preferred. Experience using tools and/or writing requirements for salesforce or PowerBI strongly preferred. Familiarity with tools such as Azure DevOps, Vizio, Drawio, Figma, Mural, CoPilot preferred. Experience documenting requirements for data projects involving SQL, Power BI, and relational or dimensional data models preferred. Familiarity or eagerness to learn data warehousing, operational reporting, and business intelligence concepts. Experience in financial services or call center environments preferred. Qualities & Characteristics Strong analytical and problem-solving skills with high attention to detail. Demonstrated agility in critical thinking and proactive inquiry to gain deeper understanding. Ability to understand complex business processes and technical concepts. Self-motivated, dependable, and able to manage multiple priorities. Committed to quality, continuous improvement, and delivering value on time and within scope. Communication Skills Excellent written, verbal, and interpersonal communication skills. Ability to translate complex technical concepts into clear, business-friendly language and vice versa. Skilled facilitator of meetings and workshops that drive alignment and actionable outcomes. Strong collaborator who builds effective relationships across business and technical teams. Working Conditions & Physical Requirements This position is primarily sedentary, desk-based work. On an infrequent basis, after hours/weekend work to assist with releases or project deadlines is necessary. Travel is less than 5%. Benefits At GreenPath, we offer a comprehensive benefits package designed to support your well-being and professional growth: Competitive salary and performance-based incentives Health, dental, and vision insurance 403(b) retirement plan with employer contributions Generous paid time off and holidays Tuition reimbursement and professional development opportunities Mission-driven work environment focused on making a positive impact Equal Employment Opportunity Statement GreenPath is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
09/25/2026
Full time
About GreenPath GreenPath Financial Wellness is a national nonprofit organization dedicated to empowering people to lead financially healthy lives. We provide counseling, education, and innovative solutions to help individuals and families achieve their financial goals. Our mission-driven culture values collaboration, integrity, and continuous improvement. Position Purpose The Business Analyst serves as a critical liaison between business stakeholders, Product Management, data teams, and IT delivery teams. This role is responsible for leading requirements gathering and analysis across both IT application and data initiatives, ensuring business needs are translated into clear, actionable specifications for system creation, enhancements, data solutions, reporting, and analytics. The Business Analyst partners closely with Product Managers, Product Owners and stakeholders to drive high-quality, user-centered solutions that align with organizational strategy and deliver measurable business value. Main Responsibilities & Duties Business & Requirements Analysis Elicit, analyze, and document clear functional and non functional requirements by partnering closely with Product Managers, Product Owners, business stakeholders and technical stakeholders Ask appropriate curiosity questions to uncover implicit needs (e.g., performance, security, scalability, usability, compliance) to resolve ambiguity and translate complex business problems into precise, testable requirements that reduce rework and drive high quality delivery. Translate needs into clear specifications, including requirements documents, user stories, acceptance criteria, and process diagrams. Identify requirements interdependencies and, as appropriate, work with the Product Owner, Scrum Master and/or technical team to determine development order. Document data lineage, transformations, and calculations in application requirements. Data & Analytics Requirements Analysis Lead requirements gathering for data initiatives, including reports, dashboards, visualizations, and analytics solutions. Lead the effort to document and control project scope and gather stakeholder signoff on scope and requirements Analyze and document source data structures, data transformations, and data warehouse mappings. Perform data discovery and validation to ensure reporting and analytics solutions meet business requirements. Create and maintain enterprise data assets such as data catalogs, data dictionaries, and data flow diagrams. Contribute to enterprise data strategy in collaboration with Data Engineers, Product Owners, and Data Analysts. Solution Delivery & Collaboration Work closely with Developers, Data Engineers, and Infrastructure teams to ensure shared understanding of requirements and solution design. Incorporate usability, user experience, and human-centered design principles into solution definition. Support agile delivery teams by maintaining backlogs, refining user stories, and providing ongoing clarification during development. Testing, Release & Change Enablement Contribute to user acceptance testing (UAT), including test case creation, execution support, and defect triage. Support release activities and deployments. Assist with training, documentation, and communication to support adoption of delivered solutions. Continuous Improvement & Innovation Leverage AI and automation tools to improve efficiency in creating requirements, user stories, and test artifacts. Participate in brainstorming and discovery sessions related to data trends, data quality, process improvement, and innovation. Promote continuous improvement, quality outcomes, and stakeholder satisfaction. Perform other duties as assigned. Professional Knowledge, Skills & Abilities Bachelor's degree in Information Technology, Business, or a related field, or equivalent experience. 3-5 years of experience as a business analyst, including requirements gathering for application development, data, reporting, or analytics initiatives. GreenPath experience may be substituted. Experience writing clear business and technical requirements and test specifications preferred. Experience with Agile methodologies (Scrum, Kanban) preferred. Experience using tools and/or writing requirements for salesforce or PowerBI strongly preferred. Familiarity with tools such as Azure DevOps, Vizio, Drawio, Figma, Mural, CoPilot preferred. Experience documenting requirements for data projects involving SQL, Power BI, and relational or dimensional data models preferred. Familiarity or eagerness to learn data warehousing, operational reporting, and business intelligence concepts. Experience in financial services or call center environments preferred. Qualities & Characteristics Strong analytical and problem-solving skills with high attention to detail. Demonstrated agility in critical thinking and proactive inquiry to gain deeper understanding. Ability to understand complex business processes and technical concepts. Self-motivated, dependable, and able to manage multiple priorities. Committed to quality, continuous improvement, and delivering value on time and within scope. Communication Skills Excellent written, verbal, and interpersonal communication skills. Ability to translate complex technical concepts into clear, business-friendly language and vice versa. Skilled facilitator of meetings and workshops that drive alignment and actionable outcomes. Strong collaborator who builds effective relationships across business and technical teams. Working Conditions & Physical Requirements This position is primarily sedentary, desk-based work. On an infrequent basis, after hours/weekend work to assist with releases or project deadlines is necessary. Travel is less than 5%. Benefits At GreenPath, we offer a comprehensive benefits package designed to support your well-being and professional growth: Competitive salary and performance-based incentives Health, dental, and vision insurance 403(b) retirement plan with employer contributions Generous paid time off and holidays Tuition reimbursement and professional development opportunities Mission-driven work environment focused on making a positive impact Equal Employment Opportunity Statement GreenPath is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Req ID: 29313 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Supermicro is seeking a Sr. Service Technician that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Sr. Service Technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): • Primarily work in a Datacenter environment at customer site. • Provide on-premise field repair at customer facility • Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed • Determines requirements and/or root cause of technical issues by working with customers in person. • Answers inquiries by clarifying desired information; researching, locating, and providing information. • Hands-on work on servers and computers/networking equipment. • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Fulfills requests by clarifying desired information; completing transactions; forwarding requests. • Ensure escalation situations are managed and corrected quickly and professionally. • Drive customer satisfaction through service excellence. • Work with other engineers, account managers and developers. • Provide and contribute information such as fault triage and training materials. • Attend and complete all required training and certification exams. • Learn to be proficient in service and repair of all systems (current, new, and updates). Qualifications: • High school or Associate's degree preferred; Bachelor's degree in engineering is a huge plus • Minimum of 5 years of experience of debug, troubleshooting, or repair in hardware industry, preferably computer and/or server products • Hands on experience with servers (Supermicro, EMC, DELL, HP) is a plus • Experience in talking with customers and conflict resolution • Touch-type 40+ WPM. • Relevant experience, including military experience or CLEP may be counted towards degree • Background in Linux or networking is a plus • Can travel 15 days per year • Must have authorization to work in the US without sponsorship Physical Requirements: Work is often performed in data center environment, and physical dexterity is necessary to perform job functions Ability to lift 50lbs. Able to utilize a "buddy system" for moving objects more than 50 lbs. (For applicable positions: Must be able to operate pallet jack and forklift efficiently and safely.) Comfortable working in an environment requiring exposure to noise Available to work weekends, as the schedule varies depending on site operational needs; flexibility is required Salary Range $39.00/hr - $43.00/hr The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
09/25/2026
Full time
Job Req ID: 29313 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Supermicro is seeking a Sr. Service Technician that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Sr. Service Technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): • Primarily work in a Datacenter environment at customer site. • Provide on-premise field repair at customer facility • Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed • Determines requirements and/or root cause of technical issues by working with customers in person. • Answers inquiries by clarifying desired information; researching, locating, and providing information. • Hands-on work on servers and computers/networking equipment. • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Fulfills requests by clarifying desired information; completing transactions; forwarding requests. • Ensure escalation situations are managed and corrected quickly and professionally. • Drive customer satisfaction through service excellence. • Work with other engineers, account managers and developers. • Provide and contribute information such as fault triage and training materials. • Attend and complete all required training and certification exams. • Learn to be proficient in service and repair of all systems (current, new, and updates). Qualifications: • High school or Associate's degree preferred; Bachelor's degree in engineering is a huge plus • Minimum of 5 years of experience of debug, troubleshooting, or repair in hardware industry, preferably computer and/or server products • Hands on experience with servers (Supermicro, EMC, DELL, HP) is a plus • Experience in talking with customers and conflict resolution • Touch-type 40+ WPM. • Relevant experience, including military experience or CLEP may be counted towards degree • Background in Linux or networking is a plus • Can travel 15 days per year • Must have authorization to work in the US without sponsorship Physical Requirements: Work is often performed in data center environment, and physical dexterity is necessary to perform job functions Ability to lift 50lbs. Able to utilize a "buddy system" for moving objects more than 50 lbs. (For applicable positions: Must be able to operate pallet jack and forklift efficiently and safely.) Comfortable working in an environment requiring exposure to noise Available to work weekends, as the schedule varies depending on site operational needs; flexibility is required Salary Range $39.00/hr - $43.00/hr The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. About the Job You're Considering We are seeking a dedicated Salesforce Developer to join our DCX team and contribute to the enterprise Salesforce implementations. Your Role Gather, analyze, and document business requirements and translate them into scalable Salesforce solutions. Configure and customize Salesforce using declarative tools, including Flows, Dynamic Forms, Validation Rules, Approval Processes, and Lightning App Builder. Design and develop custom solutions using Apex, Lightning Web Components (LWC), and Salesforce APIs. Build and enhance Lightning-based user experiences using Salesforce Lightning Experience. Develop reusable components, automations, and integrations that support business processes and improve user productivity. Perform unit testing, troubleshooting, debugging, and deployment support for Salesforce applications. Participate in data migration, data cleansing, and data loading activities using Salesforce data management tools. Participate in code reviews, solution design sessions, sprint planning, and Agile ceremonies. Create business process flows, user stories, solution documentation, training materials, and end-user guides. Support application maintenance, performance optimization, and production issue resolution. Collaborate with architects, business analysts, QA teams, and stakeholders to deliver high-quality Salesforce solutions. Exposure to Salesforce AI capabilities, Agentforce, Data Cloud, Prompt Builder, or Einstein features is a plus. Nice to Have Exposure to Salesforce Data Cloud. Experience with Agentforce, Prompt Builder, or Einstein AI capabilities. Knowledge of Experience Cloud. Experience with Copado CICD, DevOps Center, GitHub, GitLab, or Azure DevOps pipelines. Your Skills and Experience Years of Experience 1-3 years Experience building custom Salesforce applications using Apex and Lightning Web Components (LWC). Strong understanding of Salesforce Flow (Record-Triggered, Screen Flows, Scheduled Flows, and Orchestration). Experience with Lightning App Builder, Dynamic Forms, Dynamic Actions, Validation Rules, Approval Processes, and Security Model configuration. Knowledge of Salesforce Sales Cloud and/or Service Cloud. Familiarity with Salesforce Data Loader and Data Import tools. Experience integrating Salesforce with external applications using REST APIs and Platform Events. Working knowledge of Agile delivery methodologies and tools such as Jira or Azure DevOps. Salesforce Certifications preferred: Salesforce Administrator Platform App Builder Platform Developer I Service Cloud Consultant (preferred) The base compensation range for this role in the posted location is: $43,984- $105,600. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
09/25/2026
Full time
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. About the Job You're Considering We are seeking a dedicated Salesforce Developer to join our DCX team and contribute to the enterprise Salesforce implementations. Your Role Gather, analyze, and document business requirements and translate them into scalable Salesforce solutions. Configure and customize Salesforce using declarative tools, including Flows, Dynamic Forms, Validation Rules, Approval Processes, and Lightning App Builder. Design and develop custom solutions using Apex, Lightning Web Components (LWC), and Salesforce APIs. Build and enhance Lightning-based user experiences using Salesforce Lightning Experience. Develop reusable components, automations, and integrations that support business processes and improve user productivity. Perform unit testing, troubleshooting, debugging, and deployment support for Salesforce applications. Participate in data migration, data cleansing, and data loading activities using Salesforce data management tools. Participate in code reviews, solution design sessions, sprint planning, and Agile ceremonies. Create business process flows, user stories, solution documentation, training materials, and end-user guides. Support application maintenance, performance optimization, and production issue resolution. Collaborate with architects, business analysts, QA teams, and stakeholders to deliver high-quality Salesforce solutions. Exposure to Salesforce AI capabilities, Agentforce, Data Cloud, Prompt Builder, or Einstein features is a plus. Nice to Have Exposure to Salesforce Data Cloud. Experience with Agentforce, Prompt Builder, or Einstein AI capabilities. Knowledge of Experience Cloud. Experience with Copado CICD, DevOps Center, GitHub, GitLab, or Azure DevOps pipelines. Your Skills and Experience Years of Experience 1-3 years Experience building custom Salesforce applications using Apex and Lightning Web Components (LWC). Strong understanding of Salesforce Flow (Record-Triggered, Screen Flows, Scheduled Flows, and Orchestration). Experience with Lightning App Builder, Dynamic Forms, Dynamic Actions, Validation Rules, Approval Processes, and Security Model configuration. Knowledge of Salesforce Sales Cloud and/or Service Cloud. Familiarity with Salesforce Data Loader and Data Import tools. Experience integrating Salesforce with external applications using REST APIs and Platform Events. Working knowledge of Agile delivery methodologies and tools such as Jira or Azure DevOps. Salesforce Certifications preferred: Salesforce Administrator Platform App Builder Platform Developer I Service Cloud Consultant (preferred) The base compensation range for this role in the posted location is: $43,984- $105,600. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. About the Job You're Considering We are seeking a dedicated Salesforce Developer to join our DCX team and contribute to the enterprise Salesforce implementations. Your Role Gather, analyze, and document business requirements and translate them into scalable Salesforce solutions. Configure and customize Salesforce using declarative tools, including Flows, Dynamic Forms, Validation Rules, Approval Processes, and Lightning App Builder. Design and develop custom solutions using Apex, Lightning Web Components (LWC), and Salesforce APIs. Build and enhance Lightning-based user experiences using Salesforce Lightning Experience. Develop reusable components, automations, and integrations that support business processes and improve user productivity. Perform unit testing, troubleshooting, debugging, and deployment support for Salesforce applications. Participate in data migration, data cleansing, and data loading activities using Salesforce data management tools. Participate in code reviews, solution design sessions, sprint planning, and Agile ceremonies. Create business process flows, user stories, solution documentation, training materials, and end-user guides. Support application maintenance, performance optimization, and production issue resolution. Collaborate with architects, business analysts, QA teams, and stakeholders to deliver high-quality Salesforce solutions. Exposure to Salesforce AI capabilities, Agentforce, Data Cloud, Prompt Builder, or Einstein features is a plus. Nice to Have Exposure to Salesforce Data Cloud. Experience with Agentforce, Prompt Builder, or Einstein AI capabilities. Knowledge of Experience Cloud. Experience with Copado CICD, DevOps Center, GitHub, GitLab, or Azure DevOps pipelines. Your Skills and Experience Years of Experience 1-3 years Experience building custom Salesforce applications using Apex and Lightning Web Components (LWC). Strong understanding of Salesforce Flow (Record-Triggered, Screen Flows, Scheduled Flows, and Orchestration). Experience with Lightning App Builder, Dynamic Forms, Dynamic Actions, Validation Rules, Approval Processes, and Security Model configuration. Knowledge of Salesforce Sales Cloud and/or Service Cloud. Familiarity with Salesforce Data Loader and Data Import tools. Experience integrating Salesforce with external applications using REST APIs and Platform Events. Working knowledge of Agile delivery methodologies and tools such as Jira or Azure DevOps. Salesforce Certifications preferred: Salesforce Administrator Platform App Builder Platform Developer I Service Cloud Consultant (preferred) The base compensation range for this role in the posted location is: $43,984- $105,600. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
09/25/2026
Full time
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. About the Job You're Considering We are seeking a dedicated Salesforce Developer to join our DCX team and contribute to the enterprise Salesforce implementations. Your Role Gather, analyze, and document business requirements and translate them into scalable Salesforce solutions. Configure and customize Salesforce using declarative tools, including Flows, Dynamic Forms, Validation Rules, Approval Processes, and Lightning App Builder. Design and develop custom solutions using Apex, Lightning Web Components (LWC), and Salesforce APIs. Build and enhance Lightning-based user experiences using Salesforce Lightning Experience. Develop reusable components, automations, and integrations that support business processes and improve user productivity. Perform unit testing, troubleshooting, debugging, and deployment support for Salesforce applications. Participate in data migration, data cleansing, and data loading activities using Salesforce data management tools. Participate in code reviews, solution design sessions, sprint planning, and Agile ceremonies. Create business process flows, user stories, solution documentation, training materials, and end-user guides. Support application maintenance, performance optimization, and production issue resolution. Collaborate with architects, business analysts, QA teams, and stakeholders to deliver high-quality Salesforce solutions. Exposure to Salesforce AI capabilities, Agentforce, Data Cloud, Prompt Builder, or Einstein features is a plus. Nice to Have Exposure to Salesforce Data Cloud. Experience with Agentforce, Prompt Builder, or Einstein AI capabilities. Knowledge of Experience Cloud. Experience with Copado CICD, DevOps Center, GitHub, GitLab, or Azure DevOps pipelines. Your Skills and Experience Years of Experience 1-3 years Experience building custom Salesforce applications using Apex and Lightning Web Components (LWC). Strong understanding of Salesforce Flow (Record-Triggered, Screen Flows, Scheduled Flows, and Orchestration). Experience with Lightning App Builder, Dynamic Forms, Dynamic Actions, Validation Rules, Approval Processes, and Security Model configuration. Knowledge of Salesforce Sales Cloud and/or Service Cloud. Familiarity with Salesforce Data Loader and Data Import tools. Experience integrating Salesforce with external applications using REST APIs and Platform Events. Working knowledge of Agile delivery methodologies and tools such as Jira or Azure DevOps. Salesforce Certifications preferred: Salesforce Administrator Platform App Builder Platform Developer I Service Cloud Consultant (preferred) The base compensation range for this role in the posted location is: $43,984- $105,600. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
If you're looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT Support Engineer position. This is an on-site position that requires traveling to and working at client locations in Boston, MA. Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing Provide front line phone coverage, and participate in various call center groups Provide on-site assistance to clients within your local geography Provide excellent customer service to Xantrion's client base. Provide technical support as assigned for issues related to computer systems, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction. Brief customers, as well as management, on the status of current resolution efforts. Work with third party support providers when necessary. Follow up with customers to ensure an issue has been resolved. Administration Submit semi-monthly timesheet and expense reports. Attending scheduled training and meeting sessions. Meet with your manager regularly to discuss opportunities and achievements. Service Desk Duties Ability to work a variable shift any time during Xantrion's business hours. Perform audits of customer information and systems as necessary to ensure accuracy. Take support tickets from the dispatcher. Update and schedule service tickets until issues have been resolved or further escalated. Perform other duties or special projects as assigned. Position Requirements Formal Education & Certification Bachelor's degree from a four-year university or equivalent experience (not required) Technical certificates are a plus. Knowledge & Experience Minimum of 3 years of technical support experience required On-site technical support experience preferred. Basic diagnostic and analytical skills. Basic competency in the use and troubleshooting of MS Office products. Experience using Windows 7, 10, and/or Mac OS. Basic computer literacy across both hardware and software. Ability to be proactive and able to take direction and establish ownership of issues through resolution. Personal Attributes Positive attitude. Strong written, oral, and interpersonal communication skills. Strong telephone presence with organized follow-up skills. Ability to follow established operating procedures Strong, service-oriented, customer-focused. Strong attention to detail. Experience working constructively in a team-oriented, collaborative environment. Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment. Demonstrated interpersonal skills, able to foster strong relationships internally and externally. Can follow directions, as well as apply judgment and be flexible as the situation warrants. Performance Metrics Manager and peer review of goal achievement. Coachability, willingness to work as a member of a team. Detailed ticket notes at every step of the resolution. Appropriate amount of time is correctly coded per day. Ticket queue is properly scheduled. Assigned tasks do not "fall through the cracks". Internal and external customer satisfaction scores. Ticket closure rate relative to peers. Physical Demands Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort. Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain. Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision. Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills. Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease. Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain. Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity. Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed. Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation. Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation. Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds. Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety. Company Policy and Procedure Compliance Follow and support company policies and procedures as well as all local, state, and federal laws. Always maintain confidentiality of company and customer records and information. Maintain a professional image, adhering to Xantrion's dress code. Must have an existing cell phone (running current Android or iOS). If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details. When Working Remote Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing. Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private. Must use Xantrion-provided PC and headset to execute job functions. Benefits Salary range $60K - $70K; depending on experience. 100% of medical, dental, and vision for you and your family. 401K with company match up to 4% of salary. Certification reimbursement and annual training budget. 17 Days PTO per year in addition to paid training days. Bonuses for referring new clients or employees. Equal Opportunity Employer Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time. We use AI to support our recruiting team, improve the candidate experiences, and allow our teams to spend more time on meaningful candidate interactions. Our use of AI is limited to administrative tasks such as organizing application information and taking or summarizing interview notes. AI does not screen, advance, or reject candidates, and it does not make hiring or any significant decisions. Applications and candidate qualifications are reviewed by our recruiting team, and all decisions about interviews, advancement, offers, and hiring are made by our recruiters and hiring managers.
09/25/2026
Full time
If you're looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT Support Engineer position. This is an on-site position that requires traveling to and working at client locations in Boston, MA. Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing Provide front line phone coverage, and participate in various call center groups Provide on-site assistance to clients within your local geography Provide excellent customer service to Xantrion's client base. Provide technical support as assigned for issues related to computer systems, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction. Brief customers, as well as management, on the status of current resolution efforts. Work with third party support providers when necessary. Follow up with customers to ensure an issue has been resolved. Administration Submit semi-monthly timesheet and expense reports. Attending scheduled training and meeting sessions. Meet with your manager regularly to discuss opportunities and achievements. Service Desk Duties Ability to work a variable shift any time during Xantrion's business hours. Perform audits of customer information and systems as necessary to ensure accuracy. Take support tickets from the dispatcher. Update and schedule service tickets until issues have been resolved or further escalated. Perform other duties or special projects as assigned. Position Requirements Formal Education & Certification Bachelor's degree from a four-year university or equivalent experience (not required) Technical certificates are a plus. Knowledge & Experience Minimum of 3 years of technical support experience required On-site technical support experience preferred. Basic diagnostic and analytical skills. Basic competency in the use and troubleshooting of MS Office products. Experience using Windows 7, 10, and/or Mac OS. Basic computer literacy across both hardware and software. Ability to be proactive and able to take direction and establish ownership of issues through resolution. Personal Attributes Positive attitude. Strong written, oral, and interpersonal communication skills. Strong telephone presence with organized follow-up skills. Ability to follow established operating procedures Strong, service-oriented, customer-focused. Strong attention to detail. Experience working constructively in a team-oriented, collaborative environment. Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment. Demonstrated interpersonal skills, able to foster strong relationships internally and externally. Can follow directions, as well as apply judgment and be flexible as the situation warrants. Performance Metrics Manager and peer review of goal achievement. Coachability, willingness to work as a member of a team. Detailed ticket notes at every step of the resolution. Appropriate amount of time is correctly coded per day. Ticket queue is properly scheduled. Assigned tasks do not "fall through the cracks". Internal and external customer satisfaction scores. Ticket closure rate relative to peers. Physical Demands Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort. Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain. Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision. Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills. Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease. Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain. Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity. Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed. Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation. Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation. Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds. Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety. Company Policy and Procedure Compliance Follow and support company policies and procedures as well as all local, state, and federal laws. Always maintain confidentiality of company and customer records and information. Maintain a professional image, adhering to Xantrion's dress code. Must have an existing cell phone (running current Android or iOS). If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details. When Working Remote Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing. Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private. Must use Xantrion-provided PC and headset to execute job functions. Benefits Salary range $60K - $70K; depending on experience. 100% of medical, dental, and vision for you and your family. 401K with company match up to 4% of salary. Certification reimbursement and annual training budget. 17 Days PTO per year in addition to paid training days. Bonuses for referring new clients or employees. Equal Opportunity Employer Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time. We use AI to support our recruiting team, improve the candidate experiences, and allow our teams to spend more time on meaningful candidate interactions. Our use of AI is limited to administrative tasks such as organizing application information and taking or summarizing interview notes. AI does not screen, advance, or reject candidates, and it does not make hiring or any significant decisions. Applications and candidate qualifications are reviewed by our recruiting team, and all decisions about interviews, advancement, offers, and hiring are made by our recruiters and hiring managers.
About Turing Turing's mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at . The Role Turing builds large-scale datasets and reinforcement learning (RL) environments that power post-training for the world's leading AI labs and enterprises. We create RL environments to evaluate and improve our customers' models on complex, long-range, multi-step workflows across high-GDP-value domains such as Finance, Sales, Retail, Developer Tools, Collaboration, Customer Experience. The environments vary depending on the model capability being evaluated / improved, a few examples of environment types are listed here: Environments for Software Engineering / coding agents UI-Environments for Computer-Use/Browser-Use agents MCP-based Environments for general function-calling agents across various enterprise and consumer applications We are seeking Staff Research Engineers to advance our understanding of frontier AI systems and develop practical innovations in data, algorithms, evaluation, and training. You will work at the intersection of research and engineering, investigating high-impact questions that improve real-world AI systems. You will design and run rigorous experiments, develop research-grade prototypes and tooling, and collaborate with Research, Engineering, Product, and Operations teams to translate promising ideas into scalable applications. This role offers the opportunity to contribute to both foundational research and applied AI development across synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. What You'll Do 1. Conduct Research on Frontier AI Systems Investigate the capabilities, limitations, and training methods of frontier AI systems. Formulate research questions that can inform Turing's products, platforms, and technical strategy. Explore new approaches to synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. Stay current with advances in machine learning and identify opportunities for meaningful technical contribution. 2. Build and Evaluate Research Systems Develop research-grade datasets, experiments, prototypes, tooling, and evaluation frameworks. Train, test, and evaluate models using modern AI and machine learning tools. Analyze results carefully and draw clear, evidence-based conclusions. Establish sound practices for experimental rigor, data quality, reproducibility, and interpretation. Iterate quickly from early hypothesis through validated technical insight. 3. Translate Research into Practical Impact Collaborate closely with Research, Engineering, Product, and Operations teams. Translate research findings into improvements for Turing's products, platforms, and AI capabilities. Help identify which ideas are ready to move from exploration into scalable, real-world applications. Communicate technical findings clearly to both specialized and cross-functional audiences. 4. Contribute to the Research Community Share findings through technical reports, publications, open-source work, workshops, or conference participation where appropriate. Contribute to Turing's research culture through technical discussions, peer review, mentorship, and collaboration. Represent Turing thoughtfully within the broader AI research community. What We're Looking For Research background: PhD or Master's degree in artificial intelligence, machine learning, computer science, or a closely related technical field; exceptional equivalent research experience will also be considered. Technical depth: Strong foundation in machine learning and practical experience designing experiments, training or evaluating models, and working with modern AI tooling. Relevant expertise: Demonstrated research experience in synthetic or agentic data generation, reinforcement learning or post-training, AI understanding, evaluation, or benchmarks. Research engineering ability: Strong programming skills and the ability to implement, test, and iterate quickly in a research environment. Scientific judgment: Sound judgment around experimental rigor, data quality, reproducibility, and evidence-based decision-making. Communication and collaboration: Clear written and verbal communication skills, intellectual curiosity, and the ability to work effectively across research and engineering teams. Why Turing Work directly with leading AI labs and enterprises at the frontier of post-training and RL environment design. Build datasets and environments that directly improve the capabilities of advanced AI systems. Help advance coding agents' ability to understand, plan, and execute complex software-engineering tasks. Apply frontier AI innovations to high-value enterprise workflows. Operate with high autonomy, rapid iteration, and meaningful commercial impact. Collaborate with exceptional colleagues from organizations including Google, Meta, Amazon, and other leading technology companies. Contribute to research that may be shared through technical publications and leading conferences such as ICLR, ICML, and NeurIPS. This role is required to be in office five days a week, based in any of Turing's offices in San Francisco, Palo Alto, or Seattle. Compensation: $250,000 to $400,000 OTE + Equity Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world's leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here.
09/25/2026
Full time
About Turing Turing's mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at . The Role Turing builds large-scale datasets and reinforcement learning (RL) environments that power post-training for the world's leading AI labs and enterprises. We create RL environments to evaluate and improve our customers' models on complex, long-range, multi-step workflows across high-GDP-value domains such as Finance, Sales, Retail, Developer Tools, Collaboration, Customer Experience. The environments vary depending on the model capability being evaluated / improved, a few examples of environment types are listed here: Environments for Software Engineering / coding agents UI-Environments for Computer-Use/Browser-Use agents MCP-based Environments for general function-calling agents across various enterprise and consumer applications We are seeking Staff Research Engineers to advance our understanding of frontier AI systems and develop practical innovations in data, algorithms, evaluation, and training. You will work at the intersection of research and engineering, investigating high-impact questions that improve real-world AI systems. You will design and run rigorous experiments, develop research-grade prototypes and tooling, and collaborate with Research, Engineering, Product, and Operations teams to translate promising ideas into scalable applications. This role offers the opportunity to contribute to both foundational research and applied AI development across synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. What You'll Do 1. Conduct Research on Frontier AI Systems Investigate the capabilities, limitations, and training methods of frontier AI systems. Formulate research questions that can inform Turing's products, platforms, and technical strategy. Explore new approaches to synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. Stay current with advances in machine learning and identify opportunities for meaningful technical contribution. 2. Build and Evaluate Research Systems Develop research-grade datasets, experiments, prototypes, tooling, and evaluation frameworks. Train, test, and evaluate models using modern AI and machine learning tools. Analyze results carefully and draw clear, evidence-based conclusions. Establish sound practices for experimental rigor, data quality, reproducibility, and interpretation. Iterate quickly from early hypothesis through validated technical insight. 3. Translate Research into Practical Impact Collaborate closely with Research, Engineering, Product, and Operations teams. Translate research findings into improvements for Turing's products, platforms, and AI capabilities. Help identify which ideas are ready to move from exploration into scalable, real-world applications. Communicate technical findings clearly to both specialized and cross-functional audiences. 4. Contribute to the Research Community Share findings through technical reports, publications, open-source work, workshops, or conference participation where appropriate. Contribute to Turing's research culture through technical discussions, peer review, mentorship, and collaboration. Represent Turing thoughtfully within the broader AI research community. What We're Looking For Research background: PhD or Master's degree in artificial intelligence, machine learning, computer science, or a closely related technical field; exceptional equivalent research experience will also be considered. Technical depth: Strong foundation in machine learning and practical experience designing experiments, training or evaluating models, and working with modern AI tooling. Relevant expertise: Demonstrated research experience in synthetic or agentic data generation, reinforcement learning or post-training, AI understanding, evaluation, or benchmarks. Research engineering ability: Strong programming skills and the ability to implement, test, and iterate quickly in a research environment. Scientific judgment: Sound judgment around experimental rigor, data quality, reproducibility, and evidence-based decision-making. Communication and collaboration: Clear written and verbal communication skills, intellectual curiosity, and the ability to work effectively across research and engineering teams. Why Turing Work directly with leading AI labs and enterprises at the frontier of post-training and RL environment design. Build datasets and environments that directly improve the capabilities of advanced AI systems. Help advance coding agents' ability to understand, plan, and execute complex software-engineering tasks. Apply frontier AI innovations to high-value enterprise workflows. Operate with high autonomy, rapid iteration, and meaningful commercial impact. Collaborate with exceptional colleagues from organizations including Google, Meta, Amazon, and other leading technology companies. Contribute to research that may be shared through technical publications and leading conferences such as ICLR, ICML, and NeurIPS. This role is required to be in office five days a week, based in any of Turing's offices in San Francisco, Palo Alto, or Seattle. Compensation: $250,000 to $400,000 OTE + Equity Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world's leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here.
Independently responsibility for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Responsibilities Key Responsibilities Data Center Site Portfolio Management: -Independently responsibility for at least one and occasionally multiple Data Centers. Performance Monitoring and Analysis: -Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements. -Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. -Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects, and ensure alignment with strategic objectives. Issue Management and Automation: -Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. -Oversees and provides support for escalated complex technical issues. -Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively. -Identifies, documents, and validates issues, processes, and solutions, ensuring the data center knowledge base is comprehensive and up-to-date. -Prepares for, and when needed executes incident or crisis management protocols in alignment with business continuity plans. -Performs Root Cause Analysis (RCA) following crises or incidents, and updates documentation to capture process improvements. Data Center Expansion Support: -Leads and oversees new region builds and expansion activities, both onsite and remotely. -Acts as primary liaison with project teams and data center engineering, ensuring all timelines and capacity needs are strategically managed for expansion projects and site builds. -Collaborates closely with project teams on critical aspects of expansion projects and site builds to deliver high standards. Installation and Maintenance: -Provides oversight for installations, repairs, inventory management, and logistics tasks. -Directs efforts to replace and upgrade components. -Advises on high-level purchases or upgrades for data centers and oversees implementation. -Leads planning and execution of rack deployments, installations, and network physical infrastructure upgrades/changes. -Ensures proactive maintenance of the Data Center facility with regard to efficiency and stability (e.g. containment, air flow & pressure, power trains). Core Responsibilities Planning & Execution: -Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately-sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines. Collaboration & Partnership: -Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected. Problem Solving: -Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies. Continuous Learning: -Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams. Continuous Improvement: -Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement. Performance and Development: -Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1- in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
09/25/2026
Full time
Independently responsibility for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Responsibilities Key Responsibilities Data Center Site Portfolio Management: -Independently responsibility for at least one and occasionally multiple Data Centers. Performance Monitoring and Analysis: -Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements. -Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. -Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects, and ensure alignment with strategic objectives. Issue Management and Automation: -Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. -Oversees and provides support for escalated complex technical issues. -Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively. -Identifies, documents, and validates issues, processes, and solutions, ensuring the data center knowledge base is comprehensive and up-to-date. -Prepares for, and when needed executes incident or crisis management protocols in alignment with business continuity plans. -Performs Root Cause Analysis (RCA) following crises or incidents, and updates documentation to capture process improvements. Data Center Expansion Support: -Leads and oversees new region builds and expansion activities, both onsite and remotely. -Acts as primary liaison with project teams and data center engineering, ensuring all timelines and capacity needs are strategically managed for expansion projects and site builds. -Collaborates closely with project teams on critical aspects of expansion projects and site builds to deliver high standards. Installation and Maintenance: -Provides oversight for installations, repairs, inventory management, and logistics tasks. -Directs efforts to replace and upgrade components. -Advises on high-level purchases or upgrades for data centers and oversees implementation. -Leads planning and execution of rack deployments, installations, and network physical infrastructure upgrades/changes. -Ensures proactive maintenance of the Data Center facility with regard to efficiency and stability (e.g. containment, air flow & pressure, power trains). Core Responsibilities Planning & Execution: -Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately-sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines. Collaboration & Partnership: -Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected. Problem Solving: -Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies. Continuous Learning: -Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams. Continuous Improvement: -Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement. Performance and Development: -Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1- in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
About Turing Turing's mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at . The Role Turing builds large-scale datasets and reinforcement learning (RL) environments that power post-training for the world's leading AI labs and enterprises. We create RL environments to evaluate and improve our customers' models on complex, long-range, multi-step workflows across high-GDP-value domains such as Finance, Sales, Retail, Developer Tools, Collaboration, Customer Experience. The environments vary depending on the model capability being evaluated / improved, a few examples of environment types are listed here: Environments for Software Engineering / coding agents UI-Environments for Computer-Use/Browser-Use agents MCP-based Environments for general function-calling agents across various enterprise and consumer applications We are seeking Staff Research Engineers to advance our understanding of frontier AI systems and develop practical innovations in data, algorithms, evaluation, and training. You will work at the intersection of research and engineering, investigating high-impact questions that improve real-world AI systems. You will design and run rigorous experiments, develop research-grade prototypes and tooling, and collaborate with Research, Engineering, Product, and Operations teams to translate promising ideas into scalable applications. This role offers the opportunity to contribute to both foundational research and applied AI development across synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. What You'll Do 1. Conduct Research on Frontier AI Systems Investigate the capabilities, limitations, and training methods of frontier AI systems. Formulate research questions that can inform Turing's products, platforms, and technical strategy. Explore new approaches to synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. Stay current with advances in machine learning and identify opportunities for meaningful technical contribution. 2. Build and Evaluate Research Systems Develop research-grade datasets, experiments, prototypes, tooling, and evaluation frameworks. Train, test, and evaluate models using modern AI and machine learning tools. Analyze results carefully and draw clear, evidence-based conclusions. Establish sound practices for experimental rigor, data quality, reproducibility, and interpretation. Iterate quickly from early hypothesis through validated technical insight. 3. Translate Research into Practical Impact Collaborate closely with Research, Engineering, Product, and Operations teams. Translate research findings into improvements for Turing's products, platforms, and AI capabilities. Help identify which ideas are ready to move from exploration into scalable, real-world applications. Communicate technical findings clearly to both specialized and cross-functional audiences. 4. Contribute to the Research Community Share findings through technical reports, publications, open-source work, workshops, or conference participation where appropriate. Contribute to Turing's research culture through technical discussions, peer review, mentorship, and collaboration. Represent Turing thoughtfully within the broader AI research community. What We're Looking For Research background: PhD or Master's degree in artificial intelligence, machine learning, computer science, or a closely related technical field; exceptional equivalent research experience will also be considered. Technical depth: Strong foundation in machine learning and practical experience designing experiments, training or evaluating models, and working with modern AI tooling. Relevant expertise: Demonstrated research experience in synthetic or agentic data generation, reinforcement learning or post-training, AI understanding, evaluation, or benchmarks. Research engineering ability: Strong programming skills and the ability to implement, test, and iterate quickly in a research environment. Scientific judgment: Sound judgment around experimental rigor, data quality, reproducibility, and evidence-based decision-making. Communication and collaboration: Clear written and verbal communication skills, intellectual curiosity, and the ability to work effectively across research and engineering teams. Why Turing Work directly with leading AI labs and enterprises at the frontier of post-training and RL environment design. Build datasets and environments that directly improve the capabilities of advanced AI systems. Help advance coding agents' ability to understand, plan, and execute complex software-engineering tasks. Apply frontier AI innovations to high-value enterprise workflows. Operate with high autonomy, rapid iteration, and meaningful commercial impact. Collaborate with exceptional colleagues from organizations including Google, Meta, Amazon, and other leading technology companies. Contribute to research that may be shared through technical publications and leading conferences such as ICLR, ICML, and NeurIPS. This role is required to be in office five days a week, based in any of Turing's offices in San Francisco, Palo Alto, or Seattle. Compensation: $250,000 to $400,000 OTE + Equity Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world's leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here.
09/25/2026
Full time
About Turing Turing's mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at . The Role Turing builds large-scale datasets and reinforcement learning (RL) environments that power post-training for the world's leading AI labs and enterprises. We create RL environments to evaluate and improve our customers' models on complex, long-range, multi-step workflows across high-GDP-value domains such as Finance, Sales, Retail, Developer Tools, Collaboration, Customer Experience. The environments vary depending on the model capability being evaluated / improved, a few examples of environment types are listed here: Environments for Software Engineering / coding agents UI-Environments for Computer-Use/Browser-Use agents MCP-based Environments for general function-calling agents across various enterprise and consumer applications We are seeking Staff Research Engineers to advance our understanding of frontier AI systems and develop practical innovations in data, algorithms, evaluation, and training. You will work at the intersection of research and engineering, investigating high-impact questions that improve real-world AI systems. You will design and run rigorous experiments, develop research-grade prototypes and tooling, and collaborate with Research, Engineering, Product, and Operations teams to translate promising ideas into scalable applications. This role offers the opportunity to contribute to both foundational research and applied AI development across synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. What You'll Do 1. Conduct Research on Frontier AI Systems Investigate the capabilities, limitations, and training methods of frontier AI systems. Formulate research questions that can inform Turing's products, platforms, and technical strategy. Explore new approaches to synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. Stay current with advances in machine learning and identify opportunities for meaningful technical contribution. 2. Build and Evaluate Research Systems Develop research-grade datasets, experiments, prototypes, tooling, and evaluation frameworks. Train, test, and evaluate models using modern AI and machine learning tools. Analyze results carefully and draw clear, evidence-based conclusions. Establish sound practices for experimental rigor, data quality, reproducibility, and interpretation. Iterate quickly from early hypothesis through validated technical insight. 3. Translate Research into Practical Impact Collaborate closely with Research, Engineering, Product, and Operations teams. Translate research findings into improvements for Turing's products, platforms, and AI capabilities. Help identify which ideas are ready to move from exploration into scalable, real-world applications. Communicate technical findings clearly to both specialized and cross-functional audiences. 4. Contribute to the Research Community Share findings through technical reports, publications, open-source work, workshops, or conference participation where appropriate. Contribute to Turing's research culture through technical discussions, peer review, mentorship, and collaboration. Represent Turing thoughtfully within the broader AI research community. What We're Looking For Research background: PhD or Master's degree in artificial intelligence, machine learning, computer science, or a closely related technical field; exceptional equivalent research experience will also be considered. Technical depth: Strong foundation in machine learning and practical experience designing experiments, training or evaluating models, and working with modern AI tooling. Relevant expertise: Demonstrated research experience in synthetic or agentic data generation, reinforcement learning or post-training, AI understanding, evaluation, or benchmarks. Research engineering ability: Strong programming skills and the ability to implement, test, and iterate quickly in a research environment. Scientific judgment: Sound judgment around experimental rigor, data quality, reproducibility, and evidence-based decision-making. Communication and collaboration: Clear written and verbal communication skills, intellectual curiosity, and the ability to work effectively across research and engineering teams. Why Turing Work directly with leading AI labs and enterprises at the frontier of post-training and RL environment design. Build datasets and environments that directly improve the capabilities of advanced AI systems. Help advance coding agents' ability to understand, plan, and execute complex software-engineering tasks. Apply frontier AI innovations to high-value enterprise workflows. Operate with high autonomy, rapid iteration, and meaningful commercial impact. Collaborate with exceptional colleagues from organizations including Google, Meta, Amazon, and other leading technology companies. Contribute to research that may be shared through technical publications and leading conferences such as ICLR, ICML, and NeurIPS. This role is required to be in office five days a week, based in any of Turing's offices in San Francisco, Palo Alto, or Seattle. Compensation: $250,000 to $400,000 OTE + Equity Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world's leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here.
About Turing Turing's mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at . The Role Turing builds large-scale datasets and reinforcement learning (RL) environments that power post-training for the world's leading AI labs and enterprises. We create RL environments to evaluate and improve our customers' models on complex, long-range, multi-step workflows across high-GDP-value domains such as Finance, Sales, Retail, Developer Tools, Collaboration, Customer Experience. The environments vary depending on the model capability being evaluated / improved, a few examples of environment types are listed here: Environments for Software Engineering / coding agents UI-Environments for Computer-Use/Browser-Use agents MCP-based Environments for general function-calling agents across various enterprise and consumer applications We are seeking Staff Research Engineers to advance our understanding of frontier AI systems and develop practical innovations in data, algorithms, evaluation, and training. You will work at the intersection of research and engineering, investigating high-impact questions that improve real-world AI systems. You will design and run rigorous experiments, develop research-grade prototypes and tooling, and collaborate with Research, Engineering, Product, and Operations teams to translate promising ideas into scalable applications. This role offers the opportunity to contribute to both foundational research and applied AI development across synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. What You'll Do 1. Conduct Research on Frontier AI Systems Investigate the capabilities, limitations, and training methods of frontier AI systems. Formulate research questions that can inform Turing's products, platforms, and technical strategy. Explore new approaches to synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. Stay current with advances in machine learning and identify opportunities for meaningful technical contribution. 2. Build and Evaluate Research Systems Develop research-grade datasets, experiments, prototypes, tooling, and evaluation frameworks. Train, test, and evaluate models using modern AI and machine learning tools. Analyze results carefully and draw clear, evidence-based conclusions. Establish sound practices for experimental rigor, data quality, reproducibility, and interpretation. Iterate quickly from early hypothesis through validated technical insight. 3. Translate Research into Practical Impact Collaborate closely with Research, Engineering, Product, and Operations teams. Translate research findings into improvements for Turing's products, platforms, and AI capabilities. Help identify which ideas are ready to move from exploration into scalable, real-world applications. Communicate technical findings clearly to both specialized and cross-functional audiences. 4. Contribute to the Research Community Share findings through technical reports, publications, open-source work, workshops, or conference participation where appropriate. Contribute to Turing's research culture through technical discussions, peer review, mentorship, and collaboration. Represent Turing thoughtfully within the broader AI research community. What We're Looking For Research background: PhD or Master's degree in artificial intelligence, machine learning, computer science, or a closely related technical field; exceptional equivalent research experience will also be considered. Technical depth: Strong foundation in machine learning and practical experience designing experiments, training or evaluating models, and working with modern AI tooling. Relevant expertise: Demonstrated research experience in synthetic or agentic data generation, reinforcement learning or post-training, AI understanding, evaluation, or benchmarks. Research engineering ability: Strong programming skills and the ability to implement, test, and iterate quickly in a research environment. Scientific judgment: Sound judgment around experimental rigor, data quality, reproducibility, and evidence-based decision-making. Communication and collaboration: Clear written and verbal communication skills, intellectual curiosity, and the ability to work effectively across research and engineering teams. Why Turing Work directly with leading AI labs and enterprises at the frontier of post-training and RL environment design. Build datasets and environments that directly improve the capabilities of advanced AI systems. Help advance coding agents' ability to understand, plan, and execute complex software-engineering tasks. Apply frontier AI innovations to high-value enterprise workflows. Operate with high autonomy, rapid iteration, and meaningful commercial impact. Collaborate with exceptional colleagues from organizations including Google, Meta, Amazon, and other leading technology companies. Contribute to research that may be shared through technical publications and leading conferences such as ICLR, ICML, and NeurIPS. This role is required to be in office five days a week, based in any of Turing's offices in San Francisco, Palo Alto, or Seattle. Compensation: $250,000 to $400,000 OTE + Equity Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world's leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here.
09/25/2026
Full time
About Turing Turing's mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at . The Role Turing builds large-scale datasets and reinforcement learning (RL) environments that power post-training for the world's leading AI labs and enterprises. We create RL environments to evaluate and improve our customers' models on complex, long-range, multi-step workflows across high-GDP-value domains such as Finance, Sales, Retail, Developer Tools, Collaboration, Customer Experience. The environments vary depending on the model capability being evaluated / improved, a few examples of environment types are listed here: Environments for Software Engineering / coding agents UI-Environments for Computer-Use/Browser-Use agents MCP-based Environments for general function-calling agents across various enterprise and consumer applications We are seeking Staff Research Engineers to advance our understanding of frontier AI systems and develop practical innovations in data, algorithms, evaluation, and training. You will work at the intersection of research and engineering, investigating high-impact questions that improve real-world AI systems. You will design and run rigorous experiments, develop research-grade prototypes and tooling, and collaborate with Research, Engineering, Product, and Operations teams to translate promising ideas into scalable applications. This role offers the opportunity to contribute to both foundational research and applied AI development across synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. What You'll Do 1. Conduct Research on Frontier AI Systems Investigate the capabilities, limitations, and training methods of frontier AI systems. Formulate research questions that can inform Turing's products, platforms, and technical strategy. Explore new approaches to synthetic and agentic data generation, reinforcement learning, post-training, model understanding, benchmarks, and evaluation. Stay current with advances in machine learning and identify opportunities for meaningful technical contribution. 2. Build and Evaluate Research Systems Develop research-grade datasets, experiments, prototypes, tooling, and evaluation frameworks. Train, test, and evaluate models using modern AI and machine learning tools. Analyze results carefully and draw clear, evidence-based conclusions. Establish sound practices for experimental rigor, data quality, reproducibility, and interpretation. Iterate quickly from early hypothesis through validated technical insight. 3. Translate Research into Practical Impact Collaborate closely with Research, Engineering, Product, and Operations teams. Translate research findings into improvements for Turing's products, platforms, and AI capabilities. Help identify which ideas are ready to move from exploration into scalable, real-world applications. Communicate technical findings clearly to both specialized and cross-functional audiences. 4. Contribute to the Research Community Share findings through technical reports, publications, open-source work, workshops, or conference participation where appropriate. Contribute to Turing's research culture through technical discussions, peer review, mentorship, and collaboration. Represent Turing thoughtfully within the broader AI research community. What We're Looking For Research background: PhD or Master's degree in artificial intelligence, machine learning, computer science, or a closely related technical field; exceptional equivalent research experience will also be considered. Technical depth: Strong foundation in machine learning and practical experience designing experiments, training or evaluating models, and working with modern AI tooling. Relevant expertise: Demonstrated research experience in synthetic or agentic data generation, reinforcement learning or post-training, AI understanding, evaluation, or benchmarks. Research engineering ability: Strong programming skills and the ability to implement, test, and iterate quickly in a research environment. Scientific judgment: Sound judgment around experimental rigor, data quality, reproducibility, and evidence-based decision-making. Communication and collaboration: Clear written and verbal communication skills, intellectual curiosity, and the ability to work effectively across research and engineering teams. Why Turing Work directly with leading AI labs and enterprises at the frontier of post-training and RL environment design. Build datasets and environments that directly improve the capabilities of advanced AI systems. Help advance coding agents' ability to understand, plan, and execute complex software-engineering tasks. Apply frontier AI innovations to high-value enterprise workflows. Operate with high autonomy, rapid iteration, and meaningful commercial impact. Collaborate with exceptional colleagues from organizations including Google, Meta, Amazon, and other leading technology companies. Contribute to research that may be shared through technical publications and leading conferences such as ICLR, ICML, and NeurIPS. This role is required to be in office five days a week, based in any of Turing's offices in San Francisco, Palo Alto, or Seattle. Compensation: $250,000 to $400,000 OTE + Equity Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world's leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here.
Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we invite you to explore our position! This role is hybrid, requiring onsites at client locations as needed. Shift time: 9am - 6pm Pacific-time. Work hours may vary. Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing Provide front line phone coverage, and participate in various call center groups Provide on-site assistance to clients within your local geography, if applicable Provide excellent customer service to Xantrion's client base. Provide technical support as assigned for issues related to computer systems, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction. Brief customers, as well as management, on the status of current resolution efforts. Work with third party support providers when necessary. Follow up with customers to ensure an issue has been resolved. Administration Submit semi-monthly timesheet and expense reports. Attending scheduled training and meeting sessions. Meet with your manager regularly to discuss opportunities and achievements. Service Desk Duties Ability to work a variable shift any time during Xantrion's business hours. Perform audits of customer information and systems as necessary to ensure accuracy. Take support tickets from the dispatcher. Update and schedule service tickets until issues have been resolved or further escalated. Perform other duties or special projects as assigned. Position Requirements Formal Education & Certification Bachelor's degree from a four-year university or equivalent experience (not required) Technical certificates are a plus. Knowledge & Experience Minimum of 3 years of technical support experience required Some on-site technical support experience preferred. Basic diagnostic and analytical skills. Basic competency in the use and troubleshooting of MS Office products. Experience using Windows 7, 10, and/or Mac OS. Basic computer literacy across both hardware and software. Ability to be proactive and able to take direction and establish ownership of issues through resolution. Personal Attributes Positive attitude. Strong written, oral, and interpersonal communication skills. Strong telephone presence with organized follow-up skills. Ability to follow established operating procedures Strong, service-oriented, customer-focused. Strong attention to detail. Experience working constructively in a team-oriented, collaborative environment. Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment. Demonstrated interpersonal skills, able to foster strong relationships internally and externally. Can follow directions, as well as apply judgment and be flexible as the situation warrants. Performance Metrics Manager and peer review of goal achievement. Coachability, willingness to work as a member of a team. Detailed ticket notes at every step of the resolution. Appropriate amount of time is correctly coded per day. Ticket queue is properly scheduled. Assigned tasks do not "fall through the cracks". Internal and external customer satisfaction scores. Ticket closure rate relative to peers. Physical Demands Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort. Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain. Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision. Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills. Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease. Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain. Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity. Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed. Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation. Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation. Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds. Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety. Company Policy and Procedure Compliance Follow and support company policies and procedures as well as all local, state, and federal laws. Always maintain confidentiality of company and customer records and information. Maintain a professional image, adhering to Xantrion's dress code. Must have an existing cell phone (running current Android or iOS). If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details. When Working Remote Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing. Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private. Must use Xantrion-provided PC and headset to execute job functions. Benefits Salary range $60K - $65K; depending on experience. 100% of medical, dental, and vision for you and your family. 401K with company match up to 4% of salary. Certification reimbursement and annual training budget. 17 Days PTO per year in addition to paid training days. Bonuses for referring new clients or employees. Equal Opportunity Employer Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time. We use AI to support our recruiting team, improve the candidate experiences, and allow our teams to spend more time on meaningful candidate interactions. Our use of AI is limited to administrative tasks such as organizing application information and taking or summarizing interview notes. AI does not screen, advance, or reject candidates, and it does not make hiring or any significant decisions. Applications and candidate qualifications are reviewed by our recruiting team, and all decisions about interviews, advancement, offers, and hiring are made by our recruiters and hiring managers.
09/25/2026
Full time
Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we invite you to explore our position! This role is hybrid, requiring onsites at client locations as needed. Shift time: 9am - 6pm Pacific-time. Work hours may vary. Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing Provide front line phone coverage, and participate in various call center groups Provide on-site assistance to clients within your local geography, if applicable Provide excellent customer service to Xantrion's client base. Provide technical support as assigned for issues related to computer systems, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction. Brief customers, as well as management, on the status of current resolution efforts. Work with third party support providers when necessary. Follow up with customers to ensure an issue has been resolved. Administration Submit semi-monthly timesheet and expense reports. Attending scheduled training and meeting sessions. Meet with your manager regularly to discuss opportunities and achievements. Service Desk Duties Ability to work a variable shift any time during Xantrion's business hours. Perform audits of customer information and systems as necessary to ensure accuracy. Take support tickets from the dispatcher. Update and schedule service tickets until issues have been resolved or further escalated. Perform other duties or special projects as assigned. Position Requirements Formal Education & Certification Bachelor's degree from a four-year university or equivalent experience (not required) Technical certificates are a plus. Knowledge & Experience Minimum of 3 years of technical support experience required Some on-site technical support experience preferred. Basic diagnostic and analytical skills. Basic competency in the use and troubleshooting of MS Office products. Experience using Windows 7, 10, and/or Mac OS. Basic computer literacy across both hardware and software. Ability to be proactive and able to take direction and establish ownership of issues through resolution. Personal Attributes Positive attitude. Strong written, oral, and interpersonal communication skills. Strong telephone presence with organized follow-up skills. Ability to follow established operating procedures Strong, service-oriented, customer-focused. Strong attention to detail. Experience working constructively in a team-oriented, collaborative environment. Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment. Demonstrated interpersonal skills, able to foster strong relationships internally and externally. Can follow directions, as well as apply judgment and be flexible as the situation warrants. Performance Metrics Manager and peer review of goal achievement. Coachability, willingness to work as a member of a team. Detailed ticket notes at every step of the resolution. Appropriate amount of time is correctly coded per day. Ticket queue is properly scheduled. Assigned tasks do not "fall through the cracks". Internal and external customer satisfaction scores. Ticket closure rate relative to peers. Physical Demands Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort. Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain. Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision. Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills. Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease. Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain. Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity. Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed. Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation. Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation. Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds. Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety. Company Policy and Procedure Compliance Follow and support company policies and procedures as well as all local, state, and federal laws. Always maintain confidentiality of company and customer records and information. Maintain a professional image, adhering to Xantrion's dress code. Must have an existing cell phone (running current Android or iOS). If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details. When Working Remote Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing. Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private. Must use Xantrion-provided PC and headset to execute job functions. Benefits Salary range $60K - $65K; depending on experience. 100% of medical, dental, and vision for you and your family. 401K with company match up to 4% of salary. Certification reimbursement and annual training budget. 17 Days PTO per year in addition to paid training days. Bonuses for referring new clients or employees. Equal Opportunity Employer Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time. We use AI to support our recruiting team, improve the candidate experiences, and allow our teams to spend more time on meaningful candidate interactions. Our use of AI is limited to administrative tasks such as organizing application information and taking or summarizing interview notes. AI does not screen, advance, or reject candidates, and it does not make hiring or any significant decisions. Applications and candidate qualifications are reviewed by our recruiting team, and all decisions about interviews, advancement, offers, and hiring are made by our recruiters and hiring managers.