About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Corporate IT organization is made up of several teams that all work towards the same goal: To build, operate, and maintain the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa's business. With our mission in mind, we work to ensure the world is connected through the most advanced and innovative digital payment network that enables individuals, businesses, and economies to thrive. We prioritize delightful user experiences. We do not take orders, rather, we build deep partnerships with our business partners and champion proactive new ways technology can advance our business into the future. The Security, Risk and Compliance Analyst role resides on the Corporate IT (CIT) Business Operations team and directly supports Visa's Chief Information Officer (CIO) and the CIT leadership team. The team is responsible for governance and adherence to Visa corporate cyber security requirements and running point on all internal/external audit and compliance requests, with oversight for all CIT-owned applications. The position requires a program management professional with the ability to seamlessly flex between the strategic and the tactical. This role requires attention to detail and analytical rigor, as well as the ability to synthesize and streamline information for executive reporting. You'll interact with a wide range of stakeholders both within CIT and with cross-functional teams, including Cyber Security, Risk, Compliance, Audit, as well as senior leadership. Essential Functions: Assist with critical security administration functions to protect Visa from vulnerabilities, including data analysis and research across systems, tracking and reporting activities. Partner closely with technology delivery partners and cyber security, in collaboration with CIT senior leadership, to support the overall Visa and CIT organizational goals and needs. Build processes that meet CITs business objectives and ensure compliance and completeness. As a change agent, discover opportunities for process improvements, pilot and then drive on a larger scale. Assist with executive reporting and operational technology metrics focusing on continuous improvement to maximize decision making and executive visibility. Program management and delivery of special CIO projects, as identified, to support security administration functions and processes. Guide CIT through compliance reviews and audit examinations, acting as a quarter-back to retrieve and package information from relevant experts, to ensure timely responses to internal partners and external regulators. Support rapid onboarding activities of solutions identified as critical for CIT. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience. Masters graduates must have 2+ years of relevant work experience to qualify. Excellent verbal, written, and presentation skills with strong attention to detail Demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels Highly proficient in Microsoft Office suite, including Excel and PowerPoint Strong organization skills, ability to multi-task, show initiative and work aggressively to meet deadlines Preferred Qualifications: Experience managing technically complex, cross-organizational, multi-stakeholder initiatives Highly proficient in Microsoft Office suite, including Excel and PowerPoint Summarizing and communicating key financial information and business strategy at an executive level Good judgment, strong common sense, and excellent attention to detail Ability to work independently with strong time management and ability to execute on multiple concurrent deliverables Proactive and solution-oriented, solid analytical and problem-solving skills, ability to think strategically Certifications in cyber security or related, meaningful experience in cyber security or vulnerability management, meaningful experience in compliance, risk, or audit roles Demonstrated flexibility and adaptability to changes in priorities, work demands, roles and responsibilities Demonstrated understanding of corporate protocol, maintaining a high level of discretion and confidentiality Experience with managing information and access within SharePoint, Tableau, other databases Strong process orientation and demonstrated knowledge of project management techniques, methodologies, and best practices Information for US Applicants For roles located in the US, the estimated salary range for this position is $104,600.00 to $ 162,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
09/26/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Corporate IT organization is made up of several teams that all work towards the same goal: To build, operate, and maintain the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa's business. With our mission in mind, we work to ensure the world is connected through the most advanced and innovative digital payment network that enables individuals, businesses, and economies to thrive. We prioritize delightful user experiences. We do not take orders, rather, we build deep partnerships with our business partners and champion proactive new ways technology can advance our business into the future. The Security, Risk and Compliance Analyst role resides on the Corporate IT (CIT) Business Operations team and directly supports Visa's Chief Information Officer (CIO) and the CIT leadership team. The team is responsible for governance and adherence to Visa corporate cyber security requirements and running point on all internal/external audit and compliance requests, with oversight for all CIT-owned applications. The position requires a program management professional with the ability to seamlessly flex between the strategic and the tactical. This role requires attention to detail and analytical rigor, as well as the ability to synthesize and streamline information for executive reporting. You'll interact with a wide range of stakeholders both within CIT and with cross-functional teams, including Cyber Security, Risk, Compliance, Audit, as well as senior leadership. Essential Functions: Assist with critical security administration functions to protect Visa from vulnerabilities, including data analysis and research across systems, tracking and reporting activities. Partner closely with technology delivery partners and cyber security, in collaboration with CIT senior leadership, to support the overall Visa and CIT organizational goals and needs. Build processes that meet CITs business objectives and ensure compliance and completeness. As a change agent, discover opportunities for process improvements, pilot and then drive on a larger scale. Assist with executive reporting and operational technology metrics focusing on continuous improvement to maximize decision making and executive visibility. Program management and delivery of special CIO projects, as identified, to support security administration functions and processes. Guide CIT through compliance reviews and audit examinations, acting as a quarter-back to retrieve and package information from relevant experts, to ensure timely responses to internal partners and external regulators. Support rapid onboarding activities of solutions identified as critical for CIT. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience. Masters graduates must have 2+ years of relevant work experience to qualify. Excellent verbal, written, and presentation skills with strong attention to detail Demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels Highly proficient in Microsoft Office suite, including Excel and PowerPoint Strong organization skills, ability to multi-task, show initiative and work aggressively to meet deadlines Preferred Qualifications: Experience managing technically complex, cross-organizational, multi-stakeholder initiatives Highly proficient in Microsoft Office suite, including Excel and PowerPoint Summarizing and communicating key financial information and business strategy at an executive level Good judgment, strong common sense, and excellent attention to detail Ability to work independently with strong time management and ability to execute on multiple concurrent deliverables Proactive and solution-oriented, solid analytical and problem-solving skills, ability to think strategically Certifications in cyber security or related, meaningful experience in cyber security or vulnerability management, meaningful experience in compliance, risk, or audit roles Demonstrated flexibility and adaptability to changes in priorities, work demands, roles and responsibilities Demonstrated understanding of corporate protocol, maintaining a high level of discretion and confidentiality Experience with managing information and access within SharePoint, Tableau, other databases Strong process orientation and demonstrated knowledge of project management techniques, methodologies, and best practices Information for US Applicants For roles located in the US, the estimated salary range for this position is $104,600.00 to $ 162,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Overview The Analyst will join the Commercial and Money Movement Solutions (CMS) Business Planning and Operations Team, supporting execution of key client engagement programs, operating rhythms, and strategic initiatives across CMS North America. This role plays a central part in enabling consistent, high-quality delivery across external programs, events, and client-facing initiatives. This is a highly cross-functional role that partners closely with Sales, Account Managers (AMs), Marketing, and CMS stakeholders to drive alignment, execution, and operational rigor. The Analyst will manage multiple work streams simultaneously, ensuring strong coordination, clear communication, and disciplined follow-through across priorities. The ideal candidate is a structured, detail-oriented strategic thinker with advanced communication and organizational skills. They enjoy operating in a dynamic environment and working on cross-functional projects. Key Responsibilities Client Initiatives: End-to-end execution of external programs and client engagement initiatives (e.g., client councils, regional events, client survey), ensuring clear timelines, deliverables, reporting and stakeholder alignment Conference and Event Planning: Coordinate conference and event execution, managing logistics, timelines, stakeholder communications, and tracking across internal and external partners Client Hosting: Support client hosting execution, including client list management, invite strategy and communications, coordination with sellers, and tracking engagement outcomes Business Planning and Management: Track priorities, maintain reporting, identify risks or gaps, and drive follow-ups to ensure execution Process Improvement & Tools: Identify and drive improvements in processes, tools, and execution efficiency, including developing playbooks, templates, and tracking mechanisms to scale operations Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Excellent communication skills (verbal and written) with the ability to explain complex business and technical concepts to a broad audience in an approachable way Strong critical thinking and problem-solving skills Strong project management and organizational skills with the ability to independently lead and manage complex projects with multiple work streams and cross-functional stakeholders Fast learner and critical thinker with the ability to interpret rules and policies and clearly articulate their applicability Demonstrated thought leadership and the aptitude to think creatively Strong team player, self-motivated, with the ability to work independently to coordinate cross-functional activities, obtain buy-in, and appropriately elevate issues at critical junctures Information for US Applicants For roles located in the US, the estimated salary range for this position is $109,700.00 to $ 170,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
09/26/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Overview The Analyst will join the Commercial and Money Movement Solutions (CMS) Business Planning and Operations Team, supporting execution of key client engagement programs, operating rhythms, and strategic initiatives across CMS North America. This role plays a central part in enabling consistent, high-quality delivery across external programs, events, and client-facing initiatives. This is a highly cross-functional role that partners closely with Sales, Account Managers (AMs), Marketing, and CMS stakeholders to drive alignment, execution, and operational rigor. The Analyst will manage multiple work streams simultaneously, ensuring strong coordination, clear communication, and disciplined follow-through across priorities. The ideal candidate is a structured, detail-oriented strategic thinker with advanced communication and organizational skills. They enjoy operating in a dynamic environment and working on cross-functional projects. Key Responsibilities Client Initiatives: End-to-end execution of external programs and client engagement initiatives (e.g., client councils, regional events, client survey), ensuring clear timelines, deliverables, reporting and stakeholder alignment Conference and Event Planning: Coordinate conference and event execution, managing logistics, timelines, stakeholder communications, and tracking across internal and external partners Client Hosting: Support client hosting execution, including client list management, invite strategy and communications, coordination with sellers, and tracking engagement outcomes Business Planning and Management: Track priorities, maintain reporting, identify risks or gaps, and drive follow-ups to ensure execution Process Improvement & Tools: Identify and drive improvements in processes, tools, and execution efficiency, including developing playbooks, templates, and tracking mechanisms to scale operations Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Excellent communication skills (verbal and written) with the ability to explain complex business and technical concepts to a broad audience in an approachable way Strong critical thinking and problem-solving skills Strong project management and organizational skills with the ability to independently lead and manage complex projects with multiple work streams and cross-functional stakeholders Fast learner and critical thinker with the ability to interpret rules and policies and clearly articulate their applicability Demonstrated thought leadership and the aptitude to think creatively Strong team player, self-motivated, with the ability to work independently to coordinate cross-functional activities, obtain buy-in, and appropriately elevate issues at critical junctures Information for US Applicants For roles located in the US, the estimated salary range for this position is $109,700.00 to $ 170,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Onsite Tucker, GA at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Partner with clients and internal teams to gather, analyze, document, and validate business and system requirements. Support the design, testing, implementation, and enhancement of technology solutions that meet business needs. Assist in evaluating and improving business processes, workflows, and user experiences. Serve as a liaison between business stakeholders and technical teams to translate requirements into actionable solutions. Contribute to requirements management, change management, feasibility assessments, and other phases of the project lifecycle. Research issues, identify opportunities, and recommend solutions that drive business and operational outcomes.ole What we're looking for Bachelor's degree in Business Administration, Information Systems, a related field, or equivalent experience. 2+ years of experience in business analysis, testing, or a related discipline. Ability to collaborate effectively with both business and technical stakeholders. Knowledge of business process analysis, process improvement, and systems solutions. Familiarity with technology and software development concepts. Healthcare industry experience, preferably Medicaid and/or Medicare, preferred. Key Skills & Competencies Proficiency with Microsoft Office and business software applications. Strong analytical, problem-solving, and critical-thinking skills. Effective verbal, written, and presentation communication skills. Ability to build collaborative relationships with team members, stakeholders, and customers. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Ability to work independently while contributing effectively within a team setting. What you should expect in this role Hybrid - Office in Tucker, GA Must reside within 1 hour or less commuting distance to Tucker, GA. as required for occasional onsite. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $52,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Onsite Tucker, GA at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Partner with clients and internal teams to gather, analyze, document, and validate business and system requirements. Support the design, testing, implementation, and enhancement of technology solutions that meet business needs. Assist in evaluating and improving business processes, workflows, and user experiences. Serve as a liaison between business stakeholders and technical teams to translate requirements into actionable solutions. Contribute to requirements management, change management, feasibility assessments, and other phases of the project lifecycle. Research issues, identify opportunities, and recommend solutions that drive business and operational outcomes.ole What we're looking for Bachelor's degree in Business Administration, Information Systems, a related field, or equivalent experience. 2+ years of experience in business analysis, testing, or a related discipline. Ability to collaborate effectively with both business and technical stakeholders. Knowledge of business process analysis, process improvement, and systems solutions. Familiarity with technology and software development concepts. Healthcare industry experience, preferably Medicaid and/or Medicare, preferred. Key Skills & Competencies Proficiency with Microsoft Office and business software applications. Strong analytical, problem-solving, and critical-thinking skills. Effective verbal, written, and presentation communication skills. Ability to build collaborative relationships with team members, stakeholders, and customers. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Ability to work independently while contributing effectively within a team setting. What you should expect in this role Hybrid - Office in Tucker, GA Must reside within 1 hour or less commuting distance to Tucker, GA. as required for occasional onsite. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $52,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
09/26/2026
Full time
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
09/26/2026
Full time
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
The Technical Business Analyst is responsible for analyzing business processes and business requirements for initiatives that support Farmer Mac's strategic objectives. The technical analyst in this position partners with business analysts from the Business Transformation team and the business organization to communicate and clarify business needs for development and implementation by the Information Technology team(s), contribute to the development of Day in the Life Use Case definitions, business requirements and business rules, current and future state technical / workflow / data diagrams, define data conversion mappings, data integrations and data quality standards to ensure IT services are aligned with business needs. The technical analyst collaborates with business transformation business analysts to provide process analysis, needs assessments, and preliminary cost-versus-benefit assessment; brokers other IT services; and communicates trends and requirements with business and IT staff. The technical analyst defines the technical requirements via industry-standard, model-driven analysis techniques and documents and manages requirements via approved processes, templates, and tools throughout the software development life cycle. Incumbents in this position are challenged to develop and maintain effective working relationships with both business and IT in a way that demonstrates an understanding of business problems as well as IT strategies, issues, and priorities. This position requires extensive interaction with members of the IT team, including the Enterprise Architect, Enterprise Data Architect, Database Administrators, and technical delivery teams, other Farmer Mac business units, and occasionally external stakeholders. The People You Will Work With The position will report directly to the Director - Salesforce Technology and will be part of Farmer Mac's Information Technology team, directly liaising with members of the Farmer Mac IT and other departments. Occasionally, the position will serve as a liaison with external stakeholders and implementation partners. Where and When You Will Work The position will be based in Farmer Mac's headquarters in Washington, DC. or working remotely for the exceptional candidate. Farmer Mac embraces a Presence with Purpose work environment, which allows for flexibility of work location while providing the opportunity for teams to come together in the office with purpose. Core business hours are Monday through Friday 8:30 am to 5:30 p.m. eastern time. Work outside of these times may be required for planned and unplanned activities to complete time sensitive projects or to attend off-site meetings or events. Periodic travel is expected of this position. Primary Responsibilities and Duties Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems. Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition and process flows Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks Work with stakeholders to identify required changes or enhancements to existing software Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT) Provide guidance on UAT to ensure optimal test coverage Ensure that issues are tracked, reported on, and resolved in a timely manner Assist in the enforcement of project deadlines and schedules Communicate and apply technical business analysis best practices Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards. Analyze and effectively communicate technical concepts to a non-technical audience Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets Partner with leadership to manage the process of innovative change across the organization Manage and mentor junior project staff and contractors within the Information Technology team Desired Skills and Qualifications Demonstrated technical business analysis experience Demonstrated knowledge of the software development lifecycle and systems analysis required Experience in data architecture, and data analysis Experience in loan operations and loan servicing Demonstrated ability to reach consensus and signoff on requirements gathering deliverables Demonstrated ability to work in Agile environments for software development Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors) Natural team player, collaborating with peers and project teams to achieve company objectives Demonstrated ability to manage and collaborate with external vendors in the consulting space Proven self-starter with ability to operate with limited supervision Education and Experience Bachelor's degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems or similar discipline Three to five years of related experience Experience with flowcharting tools and techniques such as Lucid Experience working in the financial services industry Experience working with a broad range of technologies and enterprise systems Experience working with the Salesforce platform a plus Experience in the secondary mortgage industry a plus Technical / Business Analysis certification a plus Previous consulting experience a plus Experience with Microsoft Azure DevOps or JIRA a plus Experience with project management tools a plus Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent to maintain sustained long-term performance and achieve the organization's strategic business objectives. The typical base pay range for this role is $110,000 to $130,000 per year. Compensation will vary based on experience and geographic work location.
09/26/2026
Full time
The Technical Business Analyst is responsible for analyzing business processes and business requirements for initiatives that support Farmer Mac's strategic objectives. The technical analyst in this position partners with business analysts from the Business Transformation team and the business organization to communicate and clarify business needs for development and implementation by the Information Technology team(s), contribute to the development of Day in the Life Use Case definitions, business requirements and business rules, current and future state technical / workflow / data diagrams, define data conversion mappings, data integrations and data quality standards to ensure IT services are aligned with business needs. The technical analyst collaborates with business transformation business analysts to provide process analysis, needs assessments, and preliminary cost-versus-benefit assessment; brokers other IT services; and communicates trends and requirements with business and IT staff. The technical analyst defines the technical requirements via industry-standard, model-driven analysis techniques and documents and manages requirements via approved processes, templates, and tools throughout the software development life cycle. Incumbents in this position are challenged to develop and maintain effective working relationships with both business and IT in a way that demonstrates an understanding of business problems as well as IT strategies, issues, and priorities. This position requires extensive interaction with members of the IT team, including the Enterprise Architect, Enterprise Data Architect, Database Administrators, and technical delivery teams, other Farmer Mac business units, and occasionally external stakeholders. The People You Will Work With The position will report directly to the Director - Salesforce Technology and will be part of Farmer Mac's Information Technology team, directly liaising with members of the Farmer Mac IT and other departments. Occasionally, the position will serve as a liaison with external stakeholders and implementation partners. Where and When You Will Work The position will be based in Farmer Mac's headquarters in Washington, DC. or working remotely for the exceptional candidate. Farmer Mac embraces a Presence with Purpose work environment, which allows for flexibility of work location while providing the opportunity for teams to come together in the office with purpose. Core business hours are Monday through Friday 8:30 am to 5:30 p.m. eastern time. Work outside of these times may be required for planned and unplanned activities to complete time sensitive projects or to attend off-site meetings or events. Periodic travel is expected of this position. Primary Responsibilities and Duties Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems. Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition and process flows Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks Work with stakeholders to identify required changes or enhancements to existing software Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT) Provide guidance on UAT to ensure optimal test coverage Ensure that issues are tracked, reported on, and resolved in a timely manner Assist in the enforcement of project deadlines and schedules Communicate and apply technical business analysis best practices Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards. Analyze and effectively communicate technical concepts to a non-technical audience Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets Partner with leadership to manage the process of innovative change across the organization Manage and mentor junior project staff and contractors within the Information Technology team Desired Skills and Qualifications Demonstrated technical business analysis experience Demonstrated knowledge of the software development lifecycle and systems analysis required Experience in data architecture, and data analysis Experience in loan operations and loan servicing Demonstrated ability to reach consensus and signoff on requirements gathering deliverables Demonstrated ability to work in Agile environments for software development Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors) Natural team player, collaborating with peers and project teams to achieve company objectives Demonstrated ability to manage and collaborate with external vendors in the consulting space Proven self-starter with ability to operate with limited supervision Education and Experience Bachelor's degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems or similar discipline Three to five years of related experience Experience with flowcharting tools and techniques such as Lucid Experience working in the financial services industry Experience working with a broad range of technologies and enterprise systems Experience working with the Salesforce platform a plus Experience in the secondary mortgage industry a plus Technical / Business Analysis certification a plus Previous consulting experience a plus Experience with Microsoft Azure DevOps or JIRA a plus Experience with project management tools a plus Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent to maintain sustained long-term performance and achieve the organization's strategic business objectives. The typical base pay range for this role is $110,000 to $130,000 per year. Compensation will vary based on experience and geographic work location.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Req ID: 390352 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Medicaid TPL Business Analyst-Local Candidates To Little Rock, AR to join our team in Little Rock, Arkansas (US-AR), United States (US). We are seeking a Senior Business Analyst with deep expertise in Medicaid Third Party Liability (TPL), claims processing, and recovery operations. The ideal candidate will have hands-on and in-depth experience and knowledge with Medicaid Management Information System (MMIS), Coordination of Benefits (COB), Crossovers - (Medicare A & B), Medicare Advantage C plans (MCA), and post-payment recovery workflows. The TPL SR BA will support Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of the Operations Manager, the analyst will collaborate with state business staff, system and service vendors, and NTT DATA project managers and consultants to support planning, design, User Acceptance Testing (UAT), implementation, and evaluation of key system and processes changes. Location: Little Rock, AR Key Responsibilities • Analyze Medicaid claims, TPL workflows, Medicare Crossovers (Pt A&B), Medicare Advantage (Pt C), and recovery data to identify trends, root causes, and opportunities for cost avoidance and recovery optimization • Translate federal/state TPL policies into system requirements • Support MMIS enhancements, including adjudication rules and edits, reporting, letters, etc. • Work with vendors and state stakeholders to improve all faucets of insurance discovery and recovery processes • Lead requirements gathering, documentation, create and conduct UAT testing • Identify and report issues, risks, and dependencies • Support issue triage, backlog management, and operational reporting for day-to-day TPL activities Required Qualifications: • Minimum 6 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations • Minimum 6 years of experience with TPL, Coordination of Benefits, Medicare Crossover Part (A&B) Claims processing, Medicare Advantage (Part C), claims workflows, including complex claim scenarios and regulatory compliance. • Minimum 6 years of experience with elicitation and verification of business and technical requirements • Minimum 3 years of experience with system development methodology and project management principles • Minimum 3 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts • Candidate must be local to the client in Little Rock, Arkansas • Undergraduate degree or 4 years relevant experience Preferred Skills: • Experience translating Federal and State regulations into working requirements that are actionable by technical teams • Experience working with Medicaid Enterprise Systems (MES) vendors • Ability to translate between non-technical business users and technical IT resources • Strong SQL and data analysis skills • Strong understanding of HIPAA and X12 EDI standards Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,936 - $122,904. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/26/2026
Full time
Req ID: 390352 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Medicaid TPL Business Analyst-Local Candidates To Little Rock, AR to join our team in Little Rock, Arkansas (US-AR), United States (US). We are seeking a Senior Business Analyst with deep expertise in Medicaid Third Party Liability (TPL), claims processing, and recovery operations. The ideal candidate will have hands-on and in-depth experience and knowledge with Medicaid Management Information System (MMIS), Coordination of Benefits (COB), Crossovers - (Medicare A & B), Medicare Advantage C plans (MCA), and post-payment recovery workflows. The TPL SR BA will support Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of the Operations Manager, the analyst will collaborate with state business staff, system and service vendors, and NTT DATA project managers and consultants to support planning, design, User Acceptance Testing (UAT), implementation, and evaluation of key system and processes changes. Location: Little Rock, AR Key Responsibilities • Analyze Medicaid claims, TPL workflows, Medicare Crossovers (Pt A&B), Medicare Advantage (Pt C), and recovery data to identify trends, root causes, and opportunities for cost avoidance and recovery optimization • Translate federal/state TPL policies into system requirements • Support MMIS enhancements, including adjudication rules and edits, reporting, letters, etc. • Work with vendors and state stakeholders to improve all faucets of insurance discovery and recovery processes • Lead requirements gathering, documentation, create and conduct UAT testing • Identify and report issues, risks, and dependencies • Support issue triage, backlog management, and operational reporting for day-to-day TPL activities Required Qualifications: • Minimum 6 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations • Minimum 6 years of experience with TPL, Coordination of Benefits, Medicare Crossover Part (A&B) Claims processing, Medicare Advantage (Part C), claims workflows, including complex claim scenarios and regulatory compliance. • Minimum 6 years of experience with elicitation and verification of business and technical requirements • Minimum 3 years of experience with system development methodology and project management principles • Minimum 3 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts • Candidate must be local to the client in Little Rock, Arkansas • Undergraduate degree or 4 years relevant experience Preferred Skills: • Experience translating Federal and State regulations into working requirements that are actionable by technical teams • Experience working with Medicaid Enterprise Systems (MES) vendors • Ability to translate between non-technical business users and technical IT resources • Strong SQL and data analysis skills • Strong understanding of HIPAA and X12 EDI standards Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,936 - $122,904. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Strategic Operation at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts. Your role in our mission Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization. Creating impactful executive presentations and communications. Managing leadership staff meetings and action tracking. Coordinating strategic planning sessions and offsite workshops. Supporting PI supply and demand forecasting. Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities. What we're looking for Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or a related field. Experience with data analytics, reporting, dashboard development, and tools such as Power BI. Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages. Strong analytical, problem-solving, communication, and presentation skills with the ability to translate complex information into actionable insights. Experience working in Agile environments and collaborating with cross-functional teams while managing multiple priorities and deadlines. What you should expect in this role Fully remote office from Contiguous US locations only Limited travel, approximately every other month, will be required to support leadership workshops, planning sessions, and strategic organizational events. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Strategic Operation at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts. Your role in our mission Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization. Creating impactful executive presentations and communications. Managing leadership staff meetings and action tracking. Coordinating strategic planning sessions and offsite workshops. Supporting PI supply and demand forecasting. Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities. What we're looking for Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or a related field. Experience with data analytics, reporting, dashboard development, and tools such as Power BI. Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages. Strong analytical, problem-solving, communication, and presentation skills with the ability to translate complex information into actionable insights. Experience working in Agile environments and collaborating with cross-functional teams while managing multiple priorities and deadlines. What you should expect in this role Fully remote office from Contiguous US locations only Limited travel, approximately every other month, will be required to support leadership workshops, planning sessions, and strategic organizational events. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Strategic Operation at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts. Your role in our mission Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization. Creating impactful executive presentations and communications. Managing leadership staff meetings and action tracking. Coordinating strategic planning sessions and offsite workshops. Supporting PI supply and demand forecasting. Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities. What we're looking for Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or a related field. Experience with data analytics, reporting, dashboard development, and tools such as Power BI. Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages. Strong analytical, problem-solving, communication, and presentation skills with the ability to translate complex information into actionable insights. Experience working in Agile environments and collaborating with cross-functional teams while managing multiple priorities and deadlines. What you should expect in this role Fully remote office from Contiguous US locations only Limited travel, approximately every other month, will be required to support leadership workshops, planning sessions, and strategic organizational events. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Early Career Business Analyst - Strategic Operation at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts. Your role in our mission Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization. Creating impactful executive presentations and communications. Managing leadership staff meetings and action tracking. Coordinating strategic planning sessions and offsite workshops. Supporting PI supply and demand forecasting. Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities. What we're looking for Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or a related field. Experience with data analytics, reporting, dashboard development, and tools such as Power BI. Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages. Strong analytical, problem-solving, communication, and presentation skills with the ability to translate complex information into actionable insights. Experience working in Agile environments and collaborating with cross-functional teams while managing multiple priorities and deadlines. What you should expect in this role Fully remote office from Contiguous US locations only Limited travel, approximately every other month, will be required to support leadership workshops, planning sessions, and strategic organizational events. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026. The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team's objectives and goals. We're looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes. What you'll get to do Be the product owner for the capabilities delivered through the Salesforce platform. Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities. Develop strategies and plans to drive end user adoption and optimization. Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities. Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions. Provide work assignments to the Business Analysts supporting the associated development teams. Works with many internal teams to develop a unified and exceptional customer experience and user experience. Participates in feature assessment, requirements gathering and documentation. Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated. Communicate product and user experience requirements to development and technology teams. Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap. Stay informed of initiatives, evolving strategies and company vision. Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs. Collaborates with Cybersecurity for privacy and risk management considerations. Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities. Conducts periodic assessments of the capability maturity and performance against business objectives. Provides education, counsel and advice on internal projects and opportunities as appropriate. Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality. Skills and experience we value Bachelor's degree plus 6-10 years related experience or equivalent combination of education and experience. 5+ years' experience as a Product Owner or Program Manager Experience with Service Cloud, Experience Cloud, or Certinia Strong understanding of Salesforce platform Evidence of strong analytical skills, problem solving, and strong logical thinking Proven ability to document requirements, issues, and outcomes Strong verbal communication and presentation skills Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure. Strong team player, especially in high-pressure, fluid situations What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
09/26/2026
Full time
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team's objectives and goals. We're looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes. What you'll get to do Be the product owner for the capabilities delivered through the Salesforce platform. Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities. Develop strategies and plans to drive end user adoption and optimization. Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities. Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions. Provide work assignments to the Business Analysts supporting the associated development teams. Works with many internal teams to develop a unified and exceptional customer experience and user experience. Participates in feature assessment, requirements gathering and documentation. Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated. Communicate product and user experience requirements to development and technology teams. Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap. Stay informed of initiatives, evolving strategies and company vision. Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs. Collaborates with Cybersecurity for privacy and risk management considerations. Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities. Conducts periodic assessments of the capability maturity and performance against business objectives. Provides education, counsel and advice on internal projects and opportunities as appropriate. Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality. Skills and experience we value Bachelor's degree plus 6-10 years related experience or equivalent combination of education and experience. 5+ years' experience as a Product Owner or Program Manager Experience with Service Cloud, Experience Cloud, or Certinia Strong understanding of Salesforce platform Evidence of strong analytical skills, problem solving, and strong logical thinking Proven ability to document requirements, issues, and outcomes Strong verbal communication and presentation skills Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure. Strong team player, especially in high-pressure, fluid situations What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
Company Description: McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald's Global Technology is here to power tomorrow's feel-good moments. That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, important, and straightforward experience for our customers. The Cloud Security Engineer III role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations. This role reports to the Senior Manager of Cloud Security Platform Engineering and is responsible for delivering enterprise cloud security platform outcomes. The position focuses on building and enhancing security capabilities, automating security remediations, and enabling secure-by-design cloud adoption. The role partners closely with DevOps teams and engineers consuming cloud resources to ensure security is implemented in a practical, scalable, and meaningful way, while also collaborating with cybersecurity and risk management teams to continuously strengthen the organization's cloud security posture. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: • Automate the provisioning of cloud monitors, automated remediation, security baselines and templates, etc. through the concept of pipeline engineering. • Implement core cloud security capabilities such as identity & access, data protection, security controls and compliance, vulnerability management, threat detection and response, and logging/monitoring. • Performing penetration testing, red/blue teaming, and gap analysis with audit and cybersecurity partners. • Support operations and incident response during cloud events and incidents. • Design and deploy programs, dashboards, tests, scripts, and automation to enhance cloud security posture, detection, and response. • Build prototypes and perform proof of concepts to demonstrate security value • Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects. • Educate and guide team members on cloud standards, procedures, and guidelines/best practices. • Act as a SME for all Cloud technical hands-on questions cloud security related. • Lead and facilitate the creation of compliance automation and policy-as-code to streamline cloud governance in partnership with the Technical Product Analyst(s) and Manager(s). • Strive to provide internal and external customers with excellent customer service and world class service and focus on improvement and benefits to the cloud consumer's outcomes. • Influence and support more junior cloud security engineers and help develop their skill sets and understanding of cloud security. Qualifications • 5+ years of cloud development and support experience across Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP), with a Bachelor's degree, or 3+ years of relevant experience with a Master's degree. • Demonstrated ability to provide architectural design, leadership, management, and mentoring to team members. • Experience authoring and maintaining design specifications, test plans, and operational protocols in enterprise environments. • Demonstrated experience mentoring junior engineers and contributing to team skill development. • Ability to effectively communicate with other senior leaders of IT on program strategies and plans and negotiate quality solutions. • Must be attentive to details, organized, self-motivated, and driven. • Ability to create system and process flow diagrams, data flow diagrams, sequence diagrams, UML diagrams, and document inter- and intra-system dependencies. • Strong understanding of industry trends and emerging technologies, with the ability to apply them to architectural needs. • Excellent written and oral communication skills with the ability to communicate effectively with technical and non-technical stakeholders. • Defines and promotes best practices; cultivates a culture of innovation and learning, including willingness to instruct and coach in a cloud training program as needed. • Demonstrated strong analytical and problem-solving skills. • Expert technical knowledge in three or more and strong technical knowledge in 6 or more of the following domains: o Cryptography, encryption, and key management o Data protection and security o Governance and risk management o Identity access management o Infrastructure security o Logging and monitoring o Security event and incident response o Threat and vulnerability management o Application and interface security o DevOps pipeline governance and security • Professional-level cloud certifications (GCP, AWS, Azure) Preferred Qualifications • Infrastructure as Code (IaC) experience architecting and maintaining scalable, modular Terraform deployments, integrated with CI/CD pipelines (e.g., GitHub Actions) for automated build, test, and deployment workflows. • Extensive experience architecting, building, and operating Kubernetes environments. • Demonstrated experience securing Windows and Linux server environments at scale, with the ability to enable and support DevOps workflows in IaaS and PaaS platforms. • Experience with multiple programming and scripting languages, including Python, C#, Java, JavaScript, Go, Bash, and PowerShell. • CCSK, CCSP, or equivalent cloud security certification, such as AWS Certified Security, Azure Security Engineer Associate, or Google Professional Cloud Security Engineer. Compensation Bonus Eligible: YES Long - Term Incentive: YES Benefits Eligible: YES Salary Range The expected salary range for this role is $138,207.00 - $172,758.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer . click apply for full job details
09/26/2026
Full time
Company Description: McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald's Global Technology is here to power tomorrow's feel-good moments. That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, important, and straightforward experience for our customers. The Cloud Security Engineer III role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations. This role reports to the Senior Manager of Cloud Security Platform Engineering and is responsible for delivering enterprise cloud security platform outcomes. The position focuses on building and enhancing security capabilities, automating security remediations, and enabling secure-by-design cloud adoption. The role partners closely with DevOps teams and engineers consuming cloud resources to ensure security is implemented in a practical, scalable, and meaningful way, while also collaborating with cybersecurity and risk management teams to continuously strengthen the organization's cloud security posture. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: • Automate the provisioning of cloud monitors, automated remediation, security baselines and templates, etc. through the concept of pipeline engineering. • Implement core cloud security capabilities such as identity & access, data protection, security controls and compliance, vulnerability management, threat detection and response, and logging/monitoring. • Performing penetration testing, red/blue teaming, and gap analysis with audit and cybersecurity partners. • Support operations and incident response during cloud events and incidents. • Design and deploy programs, dashboards, tests, scripts, and automation to enhance cloud security posture, detection, and response. • Build prototypes and perform proof of concepts to demonstrate security value • Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects. • Educate and guide team members on cloud standards, procedures, and guidelines/best practices. • Act as a SME for all Cloud technical hands-on questions cloud security related. • Lead and facilitate the creation of compliance automation and policy-as-code to streamline cloud governance in partnership with the Technical Product Analyst(s) and Manager(s). • Strive to provide internal and external customers with excellent customer service and world class service and focus on improvement and benefits to the cloud consumer's outcomes. • Influence and support more junior cloud security engineers and help develop their skill sets and understanding of cloud security. Qualifications • 5+ years of cloud development and support experience across Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP), with a Bachelor's degree, or 3+ years of relevant experience with a Master's degree. • Demonstrated ability to provide architectural design, leadership, management, and mentoring to team members. • Experience authoring and maintaining design specifications, test plans, and operational protocols in enterprise environments. • Demonstrated experience mentoring junior engineers and contributing to team skill development. • Ability to effectively communicate with other senior leaders of IT on program strategies and plans and negotiate quality solutions. • Must be attentive to details, organized, self-motivated, and driven. • Ability to create system and process flow diagrams, data flow diagrams, sequence diagrams, UML diagrams, and document inter- and intra-system dependencies. • Strong understanding of industry trends and emerging technologies, with the ability to apply them to architectural needs. • Excellent written and oral communication skills with the ability to communicate effectively with technical and non-technical stakeholders. • Defines and promotes best practices; cultivates a culture of innovation and learning, including willingness to instruct and coach in a cloud training program as needed. • Demonstrated strong analytical and problem-solving skills. • Expert technical knowledge in three or more and strong technical knowledge in 6 or more of the following domains: o Cryptography, encryption, and key management o Data protection and security o Governance and risk management o Identity access management o Infrastructure security o Logging and monitoring o Security event and incident response o Threat and vulnerability management o Application and interface security o DevOps pipeline governance and security • Professional-level cloud certifications (GCP, AWS, Azure) Preferred Qualifications • Infrastructure as Code (IaC) experience architecting and maintaining scalable, modular Terraform deployments, integrated with CI/CD pipelines (e.g., GitHub Actions) for automated build, test, and deployment workflows. • Extensive experience architecting, building, and operating Kubernetes environments. • Demonstrated experience securing Windows and Linux server environments at scale, with the ability to enable and support DevOps workflows in IaaS and PaaS platforms. • Experience with multiple programming and scripting languages, including Python, C#, Java, JavaScript, Go, Bash, and PowerShell. • CCSK, CCSP, or equivalent cloud security certification, such as AWS Certified Security, Azure Security Engineer Associate, or Google Professional Cloud Security Engineer. Compensation Bonus Eligible: YES Long - Term Incentive: YES Benefits Eligible: YES Salary Range The expected salary range for this role is $138,207.00 - $172,758.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer . click apply for full job details
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst - Pharmacy Claims at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Support PBM or Drug rebate implementations and configurations Support PBM operations and maintenance on established accounts. Work with a team of pharmacy clinicians and subject matter experts to configure the pharmacy systems to deliver services to our state clients. Assist in implementation of a pharmacy payer system. Perform Pharmacy updates including benefit plan design, edit/audit set up, utilization controls, PDL, configuration updates, and auto prior authorization parameters. Be a knowledgeable bridge between operations staff, clients, project managers and technical staff to define, document and share pharmacy business requirements and expected impact . Work with the client to develop business rules and configuration requirements. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical or relational database software - such as Excel or SQL - to quantify the anticipated impact of work What we're looking for 6+ years of experience in pharmacy operations, business analysis, or pharmacy technician roles, with preferred expertise in Medicaid and Medicare programs. Strong understanding of pharmacy claims processing, payer systems, prior authorization workflows, and NCPDP standards. Testing point of sale (POS) pharmacy claims as required. Experience working with drug databases and file structures, including FDB, Medi-Span, and Micromedex. Advanced analytical and technical skills, including Excel, SQL, data analysis, requirements mapping, and system configuration concepts. Proven ability to solve complex business problems, improve processes, manage priorities independently, and communicate effectively with business, technical, and executive stakeholders. What you should expect in this role Remote opportunity from most US locations. Possibility of up to 10% travel for client meetings/requirement review or implementations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is Ocotober 30, 2026 Payer Process / Claims Processing Authorization The pay range for this position is $64,900.00 - $92,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst - Pharmacy Claims at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Support PBM or Drug rebate implementations and configurations Support PBM operations and maintenance on established accounts. Work with a team of pharmacy clinicians and subject matter experts to configure the pharmacy systems to deliver services to our state clients. Assist in implementation of a pharmacy payer system. Perform Pharmacy updates including benefit plan design, edit/audit set up, utilization controls, PDL, configuration updates, and auto prior authorization parameters. Be a knowledgeable bridge between operations staff, clients, project managers and technical staff to define, document and share pharmacy business requirements and expected impact . Work with the client to develop business rules and configuration requirements. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical or relational database software - such as Excel or SQL - to quantify the anticipated impact of work What we're looking for 6+ years of experience in pharmacy operations, business analysis, or pharmacy technician roles, with preferred expertise in Medicaid and Medicare programs. Strong understanding of pharmacy claims processing, payer systems, prior authorization workflows, and NCPDP standards. Testing point of sale (POS) pharmacy claims as required. Experience working with drug databases and file structures, including FDB, Medi-Span, and Micromedex. Advanced analytical and technical skills, including Excel, SQL, data analysis, requirements mapping, and system configuration concepts. Proven ability to solve complex business problems, improve processes, manage priorities independently, and communicate effectively with business, technical, and executive stakeholders. What you should expect in this role Remote opportunity from most US locations. Possibility of up to 10% travel for client meetings/requirement review or implementations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is Ocotober 30, 2026 Payer Process / Claims Processing Authorization The pay range for this position is $64,900.00 - $92,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.