Gleaners Food Bank Of I
Indianapolis, Indiana
Job Description Job Description Gleaners Food Bank of Indiana is the state's largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response. THIS POSITION IS LOCATED IN INDIANAPOLIS, IN AND WE DO NOT PAY FOR RELOCATION. YOU MUST BE LOCAL TO INDIANA Position Purpose of Development Data Analyst : The Development Data Analyst executes strategic analysis of the donor database to guide and execute annual fundraising and stewardship communications and outreach, including segmented targeted donor outreach. The Analyst researches and qualifies donors for increased giving, principal (major) and planned giving utilizing database analytics (translating donor behavior and responses), DonorSearch and other tools. The Analyst performs donor database audits and updates. This position partners with the Annual Fund & Stewardship Manager to increase donor retention and giving, strengthen stewardship, improve portfolio management, expand the mid-level, major, and planned giving pipelines, and support data-informed fundraising strategies. By translating donor information into meaningful insights, this role helps drive collaborative fundraising strategies and supports revenue growth for the organization. All responsibilities and duties will further Gleaners' mission to be a leader in the fight against hunger. Medical, Dental & Other Supplemental Insurance 14 paid holidays 3 Paid Sick Leave Day, Federal Holidays, 2 Volunteer Days & Birthday Learning & Development Opportunities Company paid vision, long-term disability, $50,000 life AD&D Paid Life and Long-Term Disability Insurance Maternal, parental & caregiver leave On-site Gym Wellness programs 403(b) Plan with up to 4% match Monthly attendance bonus Earn up to 10% incentive pay Apparel allowance Essential Functions of Development Data Analyst: Analyze donor data to execute an annual stewardship plan, including segmenting donors for stewardship, appeals, campaigns, and targeted communications to aid in donor recognition, retention, increased engagement and giving, portfolio performance, and acquisition. Prospect research and evaluation of donor affinity, capacity and propensity to identify donors with a high likelihood of increased giving, major giving and planned giving. Partner with Development leadership to identify strategic opportunities and recommend data-informed approaches that improve donor acquisition, retention, reactivation, upgrades, fundraising effectiveness, and annual revenue forecasting. Develop donor segmentation strategies that support targeted cultivation, stewardship, annual appeals, campaigns, and personalized engagement across all giving levels. Partner with the Development Services Manager to support data quality initiatives. Provide quality assurance related to donor records, coding, and reporting, including regular database audits, data cleanup, imports, and updates to ensure data accuracy and quality. Develop and deliver timely and accurate reports, dashboards, and donor analytics to support fundraising performance tracking, campaign planning, and strategic decision-making. Research industry trends, benchmarking data, and emerging fundraising best practices to identify innovative strategies that enhance fundraising performance and donor engagement. Contribute to forecasting donor activity for budget planning, assessing the likelihood of donor retention, lapsed reactivation, upgrades, and new prospects. Participate in professional development opportunities annually. Embrace Gleaners' mission, values, and goals. Other duties as assigned. Education and/or Experience of Development Data Analyst: Bachelor's Degree or equivalent experience. Experience with database, data management, reporting, and analysis. Experience with customer relationship management (CRM) systems preferred (Salesforce experience a plus). Experience utilizing DonorSearch or similar prospect research and screening tools preferred. Understanding of fundraising operations, donor stewardship, and principles of philanthropy preferred. Other Relevant Skills and Abilities of the Development Data Analyst: Personal qualities of integrity, credibility, and commitment to serving the mission of Gleaners Food Bank of Indiana, and an understanding of our organization's work. Highly organized, detail-oriented, and professionally mature with the ability to handle multiple priorities and work independently under minimal supervision. Strong analytical thinking, problem-solving, and critical reasoning skills. Experience working in database systems with the ability to analyze donor trends and translate data into actionable fundraising insights. Effective project management, planning, organizational, and time management skills. Self-motivated with a positive and professional approach to working as a team player with the Gleaners team. Professional who takes initiative and exhibits compassion, optimism, integrity, tact, excellent listening skills, collaboration, flexibility, sense of humor, and enthusiasm. Ability to communicate clearly and effectively with both technical and non-technical staff. Commitment to building relationships and engaging as a team player. A commitment to full and visible participation as a hunger relief leader in the community. Ability to maintain confidentiality and handle sensitive matters with utmost discretion. Ability to maintain a positive and constructive attitude while resolving issues. Basic mathematical, strong analytical thinking, and problem-solving skills. Ability to think strategically and analytically. Proficient in Microsoft Suite. Valid driver's license/Clean driving record /3 years of driving experience/Must be insurable by company vehicle insurance provider Full job description is attached Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.
Job Description Job Description Gleaners Food Bank of Indiana is the state's largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response. THIS POSITION IS LOCATED IN INDIANAPOLIS, IN AND WE DO NOT PAY FOR RELOCATION. YOU MUST BE LOCAL TO INDIANA Position Purpose of Development Data Analyst : The Development Data Analyst executes strategic analysis of the donor database to guide and execute annual fundraising and stewardship communications and outreach, including segmented targeted donor outreach. The Analyst researches and qualifies donors for increased giving, principal (major) and planned giving utilizing database analytics (translating donor behavior and responses), DonorSearch and other tools. The Analyst performs donor database audits and updates. This position partners with the Annual Fund & Stewardship Manager to increase donor retention and giving, strengthen stewardship, improve portfolio management, expand the mid-level, major, and planned giving pipelines, and support data-informed fundraising strategies. By translating donor information into meaningful insights, this role helps drive collaborative fundraising strategies and supports revenue growth for the organization. All responsibilities and duties will further Gleaners' mission to be a leader in the fight against hunger. Medical, Dental & Other Supplemental Insurance 14 paid holidays 3 Paid Sick Leave Day, Federal Holidays, 2 Volunteer Days & Birthday Learning & Development Opportunities Company paid vision, long-term disability, $50,000 life AD&D Paid Life and Long-Term Disability Insurance Maternal, parental & caregiver leave On-site Gym Wellness programs 403(b) Plan with up to 4% match Monthly attendance bonus Earn up to 10% incentive pay Apparel allowance Essential Functions of Development Data Analyst: Analyze donor data to execute an annual stewardship plan, including segmenting donors for stewardship, appeals, campaigns, and targeted communications to aid in donor recognition, retention, increased engagement and giving, portfolio performance, and acquisition. Prospect research and evaluation of donor affinity, capacity and propensity to identify donors with a high likelihood of increased giving, major giving and planned giving. Partner with Development leadership to identify strategic opportunities and recommend data-informed approaches that improve donor acquisition, retention, reactivation, upgrades, fundraising effectiveness, and annual revenue forecasting. Develop donor segmentation strategies that support targeted cultivation, stewardship, annual appeals, campaigns, and personalized engagement across all giving levels. Partner with the Development Services Manager to support data quality initiatives. Provide quality assurance related to donor records, coding, and reporting, including regular database audits, data cleanup, imports, and updates to ensure data accuracy and quality. Develop and deliver timely and accurate reports, dashboards, and donor analytics to support fundraising performance tracking, campaign planning, and strategic decision-making. Research industry trends, benchmarking data, and emerging fundraising best practices to identify innovative strategies that enhance fundraising performance and donor engagement. Contribute to forecasting donor activity for budget planning, assessing the likelihood of donor retention, lapsed reactivation, upgrades, and new prospects. Participate in professional development opportunities annually. Embrace Gleaners' mission, values, and goals. Other duties as assigned. Education and/or Experience of Development Data Analyst: Bachelor's Degree or equivalent experience. Experience with database, data management, reporting, and analysis. Experience with customer relationship management (CRM) systems preferred (Salesforce experience a plus). Experience utilizing DonorSearch or similar prospect research and screening tools preferred. Understanding of fundraising operations, donor stewardship, and principles of philanthropy preferred. Other Relevant Skills and Abilities of the Development Data Analyst: Personal qualities of integrity, credibility, and commitment to serving the mission of Gleaners Food Bank of Indiana, and an understanding of our organization's work. Highly organized, detail-oriented, and professionally mature with the ability to handle multiple priorities and work independently under minimal supervision. Strong analytical thinking, problem-solving, and critical reasoning skills. Experience working in database systems with the ability to analyze donor trends and translate data into actionable fundraising insights. Effective project management, planning, organizational, and time management skills. Self-motivated with a positive and professional approach to working as a team player with the Gleaners team. Professional who takes initiative and exhibits compassion, optimism, integrity, tact, excellent listening skills, collaboration, flexibility, sense of humor, and enthusiasm. Ability to communicate clearly and effectively with both technical and non-technical staff. Commitment to building relationships and engaging as a team player. A commitment to full and visible participation as a hunger relief leader in the community. Ability to maintain confidentiality and handle sensitive matters with utmost discretion. Ability to maintain a positive and constructive attitude while resolving issues. Basic mathematical, strong analytical thinking, and problem-solving skills. Ability to think strategically and analytically. Proficient in Microsoft Suite. Valid driver's license/Clean driving record /3 years of driving experience/Must be insurable by company vehicle insurance provider Full job description is attached Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.
American Vision Partners
Phoenix, Arizona
Job Description Job Description Overview This role is seeking candidates who specialize in EDI analytics and ERA/EFT Enrollments, we are not seeking developers and/or designers, thank you! As an EDI Analyst, you will be responsible for the development, implementation and ongoing maintenance of the Electronic Data Interchange (EDI) transactions including HIPAA 270/271 eligibility inquiry and response, 276/277 claims status inquiry and response, and 278 referral/prior authorization transactions. The EDI Specialist works with claims and payment teams on the HIPAA 837 -Health Care Claim and 835-Health Care Claim Payment/Advice. The EDI Specialist will work collaboratively with information systems staff, government and third-party payers, clearinghouses, and Nextgen technical support personnel to implement these transactions in an integrated, efficient, and cost-effective manner. This position will have responsibility for planning, implementing and managing HIPPA EDI projects relating to these transactions, including end-user contact, analysis, design, mapping, programming, training and documentation. Ideal candidates will require a certain level of revenue cycle management experience in order to successfully fulfill the job responsibilities. This position has the potential to be remote in the following states: Arizona, Nevada, California, New Mexico and Texas. Responsibilities Setup and Complete EDI registration for all EDI products, including facilitating payer-specific enrollments, until payer grant approval. Install and Configure healthcare electronic data interchange applications on provider's network and/or billing stations. Research and analyze providers' billing requirements to ensure all data fields are mapped and converted correctly in X12 ANSI inbound/outbound file. Initiates test EDI transaction prior initial implementation live environment. Conduct post-live support for 6 to 8 weeks by monitoring and assessing the overall usage of EDI products, and conducting weekly follow-up calls with billing administrators to ensure accuracy Customize the provider inbound/outbound EDI transactions based on specific payer edits/requirements received in responses. Make recommendation on additional resources and feature that adds leverage to EDI product and provides efficient solutions to the practice business operations. Devise solutions and provide status to revenue cycle leadership throughout the EDI implementation process on a bi-weekly basis. Serve as liaison between provider and healthcare trading partners regarding EDI inquiries including rejections with enrollment, claims, payments, and/or clearinghouse interfacing. Setup new payer/ connection setup, testing, and launch. Research and analyze new payer requests and submit to EDI QA/Development team to program accordingly. Maintains and update remit address changes with government and commercial payers weekly, monthly or quarterly Manage payer website logins, grant new access, deactivate access and provide password resets for revenue cycle management teams. Formal testing methodology, test plan development and execution, and documentation of test results All other assigned duties. Qualifications REQUIRED: Minimum five (5) years experience in Healthcare revenue cycle management (Payment Posting, Patient Access). A minimum of 2-3 years experience with hands-on involvement relative to ANSI X12 Healthcare EDI transaction sets (837, 999, 277CA, 276/277, 835) Experience with ERA/EFT enrollments from a hands-on analyst or role perspective. Prior EDI or System implementation and Transaction Mapping experience Experience in NextGen EHR system, or other healthcare EHR software. Proficient in Microsoft Office, specific but not limited to Excel (advanced formulas, pivot table use), PowerPoint, Word, Outlook, and SmartSheet navigation. High school diploma or GED required. BA/BS in Information Technology, Computer Science, Computer Engineering, equivalent is preferred. Previous experience in clearinghouse platform use and navigation, e.g. Waystar, Change Healthcare.
Job Description Job Description Overview This role is seeking candidates who specialize in EDI analytics and ERA/EFT Enrollments, we are not seeking developers and/or designers, thank you! As an EDI Analyst, you will be responsible for the development, implementation and ongoing maintenance of the Electronic Data Interchange (EDI) transactions including HIPAA 270/271 eligibility inquiry and response, 276/277 claims status inquiry and response, and 278 referral/prior authorization transactions. The EDI Specialist works with claims and payment teams on the HIPAA 837 -Health Care Claim and 835-Health Care Claim Payment/Advice. The EDI Specialist will work collaboratively with information systems staff, government and third-party payers, clearinghouses, and Nextgen technical support personnel to implement these transactions in an integrated, efficient, and cost-effective manner. This position will have responsibility for planning, implementing and managing HIPPA EDI projects relating to these transactions, including end-user contact, analysis, design, mapping, programming, training and documentation. Ideal candidates will require a certain level of revenue cycle management experience in order to successfully fulfill the job responsibilities. This position has the potential to be remote in the following states: Arizona, Nevada, California, New Mexico and Texas. Responsibilities Setup and Complete EDI registration for all EDI products, including facilitating payer-specific enrollments, until payer grant approval. Install and Configure healthcare electronic data interchange applications on provider's network and/or billing stations. Research and analyze providers' billing requirements to ensure all data fields are mapped and converted correctly in X12 ANSI inbound/outbound file. Initiates test EDI transaction prior initial implementation live environment. Conduct post-live support for 6 to 8 weeks by monitoring and assessing the overall usage of EDI products, and conducting weekly follow-up calls with billing administrators to ensure accuracy Customize the provider inbound/outbound EDI transactions based on specific payer edits/requirements received in responses. Make recommendation on additional resources and feature that adds leverage to EDI product and provides efficient solutions to the practice business operations. Devise solutions and provide status to revenue cycle leadership throughout the EDI implementation process on a bi-weekly basis. Serve as liaison between provider and healthcare trading partners regarding EDI inquiries including rejections with enrollment, claims, payments, and/or clearinghouse interfacing. Setup new payer/ connection setup, testing, and launch. Research and analyze new payer requests and submit to EDI QA/Development team to program accordingly. Maintains and update remit address changes with government and commercial payers weekly, monthly or quarterly Manage payer website logins, grant new access, deactivate access and provide password resets for revenue cycle management teams. Formal testing methodology, test plan development and execution, and documentation of test results All other assigned duties. Qualifications REQUIRED: Minimum five (5) years experience in Healthcare revenue cycle management (Payment Posting, Patient Access). A minimum of 2-3 years experience with hands-on involvement relative to ANSI X12 Healthcare EDI transaction sets (837, 999, 277CA, 276/277, 835) Experience with ERA/EFT enrollments from a hands-on analyst or role perspective. Prior EDI or System implementation and Transaction Mapping experience Experience in NextGen EHR system, or other healthcare EHR software. Proficient in Microsoft Office, specific but not limited to Excel (advanced formulas, pivot table use), PowerPoint, Word, Outlook, and SmartSheet navigation. High school diploma or GED required. BA/BS in Information Technology, Computer Science, Computer Engineering, equivalent is preferred. Previous experience in clearinghouse platform use and navigation, e.g. Waystar, Change Healthcare.
HHAeXchange
Job Description Job Description The Operations Command Center (OCC) is a centralized team responsible for ensuring the seamless execution of operational processes, enabling scalable workflows, and proactively preventing operational issues through process ownership, problem management, and continuous improvement. As an Operations Analyst, EDI Enrollment, you will play a critical role in supporting electronic transaction enrollment activities that enable successful payer, clearinghouse, and trading partner connectivity for HHAeXchange providers. This role is responsible for coordinating and executing enrollment activities for supported electronic healthcare transactions, including claims submission (837), electronic remittance advice (835), eligibility (270/271), and other approved transaction types. The Operations Analyst serves as the operational owner of the enrollment process, initiating enrollments when permitted, tracking progress, coordinating follow-up activities, and ensuring enrollment requirements are clearly documented and communicated. The ideal candidate is highly organized, detail-oriented, and skilled at transforming complex payer and clearinghouse requirements into clear, actionable guidance. This individual will work closely with Customer Success Managers, Project Managers, Revenue Cycle Operations, Customer Experience, and external trading partners to improve enrollment outcomes, reduce provider confusion, and create a more scalable enrollment experience for customers. This is a hybrid position, with an expectation to report to the Miami, FL office 3 days/week (typically Tues/Wed/Thurs). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties Manage electronic transaction enrollment activities for supported transaction types, including claims (837), remittance advice (835), eligibility (270/271), and future enrollment programs as applicable. Initiate, coordinate, track, and facilitate enrollment requests through payer, clearinghouse, and trading partner enrollment systems and portals. Serve as the operational owner of assigned enrollment activities, ensuring timely follow-up, issue resolution, status tracking, and completion of enrollment requirements within established timelines. Maintain accurate enrollment records, case documentation, status updates, and related artifacts within Salesforce and other designated systems. Establish and maintain effective working relationships with payers, clearinghouses, and other trading partners to support enrollment processing, status tracking, issue resolution, and escalation management. Research, interpret, and maintain expertise in payer, clearinghouse, and trading partner enrollment requirements, policies, and processes. Develop and maintain provider-facing enrollment guides, templates, instructional materials, and process documentation in partnership with the Customer Experience team to ensure content accuracy, consistency, branding, and alignment with organizational standards. Translate complex enrollment requirements and third-party documentation into clear, actionable guidance for providers and internal stakeholders. Collaborate with the Customer Experience team to review, publish, and maintain customer-facing knowledge base content and enrollment-related communications. Partner with Customer Success Managers, Project Managers, Revenue Cycle Operations, and other stakeholders to ensure enrollment requirements, status updates, and provider responsibilities are communicated clearly and consistently. Create and maintain standard operating procedures, workflow documentation, and internal knowledge assets that promote consistent execution and operational scalability. Identify enrollment bottlenecks, recurring challenges, and process improvement opportunities, recommending solutions that improve enrollment efficiency and provider experience. Support automation, reporting, and continuous improvement initiatives that enhance enrollment operations, reduce manual effort, and improve operational visibility. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader. Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills 2-5 years of experience in healthcare operations, payer enrollment, revenue cycle support, provider onboarding, interoperability support, or related operational roles. Working knowledge of healthcare electronic transactions, including 837 claims, 835 remittance advice, eligibility transactions, and payer enrollment processes. Experience working with healthcare payers, clearinghouses, enrollment programs, or provider onboarding activities. Experience managing work through CRM or case management platforms such as Salesforce. Strong analytical and problem-solving skills with exceptional attention to detail. Excellent organizational skills and ability to manage multiple enrollment activities simultaneously. Exceptional written and verbal communication skills with the ability to simplify and communicate complex information clearly. Experience creating process documentation, job aids, knowledge articles, standard operating procedures, or instructional materials. Ability to build effective working relationships with internal stakeholders and external business partners. Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint. Ability to work both independently and collaboratively in a fast-paced environment. Bachelor's degree in Business, Healthcare Administration, Information Systems, or a related field, or equivalent work experience, preferred. The base salary range for this US-based, full-time, and exempt position is $58,000 - $65,000, not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description The Operations Command Center (OCC) is a centralized team responsible for ensuring the seamless execution of operational processes, enabling scalable workflows, and proactively preventing operational issues through process ownership, problem management, and continuous improvement. As an Operations Analyst, EDI Enrollment, you will play a critical role in supporting electronic transaction enrollment activities that enable successful payer, clearinghouse, and trading partner connectivity for HHAeXchange providers. This role is responsible for coordinating and executing enrollment activities for supported electronic healthcare transactions, including claims submission (837), electronic remittance advice (835), eligibility (270/271), and other approved transaction types. The Operations Analyst serves as the operational owner of the enrollment process, initiating enrollments when permitted, tracking progress, coordinating follow-up activities, and ensuring enrollment requirements are clearly documented and communicated. The ideal candidate is highly organized, detail-oriented, and skilled at transforming complex payer and clearinghouse requirements into clear, actionable guidance. This individual will work closely with Customer Success Managers, Project Managers, Revenue Cycle Operations, Customer Experience, and external trading partners to improve enrollment outcomes, reduce provider confusion, and create a more scalable enrollment experience for customers. This is a hybrid position, with an expectation to report to the Miami, FL office 3 days/week (typically Tues/Wed/Thurs). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties Manage electronic transaction enrollment activities for supported transaction types, including claims (837), remittance advice (835), eligibility (270/271), and future enrollment programs as applicable. Initiate, coordinate, track, and facilitate enrollment requests through payer, clearinghouse, and trading partner enrollment systems and portals. Serve as the operational owner of assigned enrollment activities, ensuring timely follow-up, issue resolution, status tracking, and completion of enrollment requirements within established timelines. Maintain accurate enrollment records, case documentation, status updates, and related artifacts within Salesforce and other designated systems. Establish and maintain effective working relationships with payers, clearinghouses, and other trading partners to support enrollment processing, status tracking, issue resolution, and escalation management. Research, interpret, and maintain expertise in payer, clearinghouse, and trading partner enrollment requirements, policies, and processes. Develop and maintain provider-facing enrollment guides, templates, instructional materials, and process documentation in partnership with the Customer Experience team to ensure content accuracy, consistency, branding, and alignment with organizational standards. Translate complex enrollment requirements and third-party documentation into clear, actionable guidance for providers and internal stakeholders. Collaborate with the Customer Experience team to review, publish, and maintain customer-facing knowledge base content and enrollment-related communications. Partner with Customer Success Managers, Project Managers, Revenue Cycle Operations, and other stakeholders to ensure enrollment requirements, status updates, and provider responsibilities are communicated clearly and consistently. Create and maintain standard operating procedures, workflow documentation, and internal knowledge assets that promote consistent execution and operational scalability. Identify enrollment bottlenecks, recurring challenges, and process improvement opportunities, recommending solutions that improve enrollment efficiency and provider experience. Support automation, reporting, and continuous improvement initiatives that enhance enrollment operations, reduce manual effort, and improve operational visibility. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader. Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills 2-5 years of experience in healthcare operations, payer enrollment, revenue cycle support, provider onboarding, interoperability support, or related operational roles. Working knowledge of healthcare electronic transactions, including 837 claims, 835 remittance advice, eligibility transactions, and payer enrollment processes. Experience working with healthcare payers, clearinghouses, enrollment programs, or provider onboarding activities. Experience managing work through CRM or case management platforms such as Salesforce. Strong analytical and problem-solving skills with exceptional attention to detail. Excellent organizational skills and ability to manage multiple enrollment activities simultaneously. Exceptional written and verbal communication skills with the ability to simplify and communicate complex information clearly. Experience creating process documentation, job aids, knowledge articles, standard operating procedures, or instructional materials. Ability to build effective working relationships with internal stakeholders and external business partners. Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint. Ability to work both independently and collaboratively in a fast-paced environment. Bachelor's degree in Business, Healthcare Administration, Information Systems, or a related field, or equivalent work experience, preferred. The base salary range for this US-based, full-time, and exempt position is $58,000 - $65,000, not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Bertrandt
Charlotte, North Carolina
Job Description Job Description Description: Ready to Drive the Future? As part of the global Bertrandt Group, our team of innovators tackles cutting-edge projects across ADAS, Autonomous Driving, Electric Mobility, and Manufacturing Support, transforming complex issues into sustainable, connected solutions. Position Summary The Commercial Operations Systems Analyst supports the identification, evaluation, and onboarding of technology solutions that enable Sales and Commercial Operations capabilities. This role bridges business requirements and IT architecture by translating sales, customer, and operational needs into scalable system capabilities across order management, CRM, customer data, and retail operations. The ideal candidate will work closely with Commercial Operations, IT, Enterprise Architecture, Data Management, and other stakeholders to evaluate and implement technology solutions that drive business performance and enhance customer experience. Key Responsibilities Translate Commercial Operations requirements into system capabilities across order management, CRM, customer data, and retail operations. Identify functional gaps within the commercial systems landscape, including Sales Order Management, CRM platforms, and customer data integration. Collaborate with Commercial Operations and IT stakeholders to align technology solutions with revenue-generating business processes. Conduct market research, RFIs, and vendor assessments for CRM, order management, logistics (TMS), and customer experience platforms. Partner with Enterprise Architecture and Data teams to ensure alignment with system architecture, integration patterns, and customer data strategy. Facilitate stakeholder alignment and decision-making across cross-functional teams. Support onboarding of new systems and integrations to ensure operational readiness and successful deployment. Contribute to the continuous improvement of commercial technology capabilities supporting sales, customer experience, and operational efficiency. Required Qualifications Proven track record of successfully delivering IT projects within complex, matrixed business environments. Strong understanding of automotive industry trends, technologies, and challenges. Experience supporting commercial technology ecosystems, including CRM, order management, customer data, or related business applications. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and interpersonal skills with the ability to influence and collaborate across multiple levels of an organization. Demonstrated ability to build strong stakeholder relationships. Knowledge of industry-standard IT tools, technologies, and best practices. Experience evaluating software vendors and technology solutions is highly desirable. Preferred Qualifications Experience with: CRM platforms Sales Order Management systems Customer data platforms and integrations Logistics and Transportation Management Systems (TMS) Retail operations technologies Customer experience solutions Familiarity with enterprise architecture concepts and system integration methodologies. Experience supporting customer data initiatives such as master data management or customer record consolidation projects. Why Join Bertrandt? At Bertrandt, you'll be part of a global engineering and technology organization supporting groundbreaking mobility solutions. You'll collaborate with talented professionals, influence critical business systems, and contribute to innovative initiatives that help shape the future of automotive retail and commercial operations. EEO Statement Bertrandt US is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination or harassment of any kind. We consider all qualified candidates without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. Requirements:
Job Description Job Description Description: Ready to Drive the Future? As part of the global Bertrandt Group, our team of innovators tackles cutting-edge projects across ADAS, Autonomous Driving, Electric Mobility, and Manufacturing Support, transforming complex issues into sustainable, connected solutions. Position Summary The Commercial Operations Systems Analyst supports the identification, evaluation, and onboarding of technology solutions that enable Sales and Commercial Operations capabilities. This role bridges business requirements and IT architecture by translating sales, customer, and operational needs into scalable system capabilities across order management, CRM, customer data, and retail operations. The ideal candidate will work closely with Commercial Operations, IT, Enterprise Architecture, Data Management, and other stakeholders to evaluate and implement technology solutions that drive business performance and enhance customer experience. Key Responsibilities Translate Commercial Operations requirements into system capabilities across order management, CRM, customer data, and retail operations. Identify functional gaps within the commercial systems landscape, including Sales Order Management, CRM platforms, and customer data integration. Collaborate with Commercial Operations and IT stakeholders to align technology solutions with revenue-generating business processes. Conduct market research, RFIs, and vendor assessments for CRM, order management, logistics (TMS), and customer experience platforms. Partner with Enterprise Architecture and Data teams to ensure alignment with system architecture, integration patterns, and customer data strategy. Facilitate stakeholder alignment and decision-making across cross-functional teams. Support onboarding of new systems and integrations to ensure operational readiness and successful deployment. Contribute to the continuous improvement of commercial technology capabilities supporting sales, customer experience, and operational efficiency. Required Qualifications Proven track record of successfully delivering IT projects within complex, matrixed business environments. Strong understanding of automotive industry trends, technologies, and challenges. Experience supporting commercial technology ecosystems, including CRM, order management, customer data, or related business applications. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and interpersonal skills with the ability to influence and collaborate across multiple levels of an organization. Demonstrated ability to build strong stakeholder relationships. Knowledge of industry-standard IT tools, technologies, and best practices. Experience evaluating software vendors and technology solutions is highly desirable. Preferred Qualifications Experience with: CRM platforms Sales Order Management systems Customer data platforms and integrations Logistics and Transportation Management Systems (TMS) Retail operations technologies Customer experience solutions Familiarity with enterprise architecture concepts and system integration methodologies. Experience supporting customer data initiatives such as master data management or customer record consolidation projects. Why Join Bertrandt? At Bertrandt, you'll be part of a global engineering and technology organization supporting groundbreaking mobility solutions. You'll collaborate with talented professionals, influence critical business systems, and contribute to innovative initiatives that help shape the future of automotive retail and commercial operations. EEO Statement Bertrandt US is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination or harassment of any kind. We consider all qualified candidates without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. Requirements: