Intact Services USA LLC
Southfield, Michigan
Job Description Job Description Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It's our promise to you. Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups. Intact's Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team. The opportunity We currently have an opportunity for an Associate Operations Business Analyst to join our Surety team based in our Southfield, MI office on a hybrid schedule. The Surety Associate Ops Business Analyst serves a support role in the administration of the surety-backed letters of credit product, working closely with Surety leaders, Legal, Underwriting, and Intact's banking partners to facilitate execution of the required instruments. This position is also responsible for the associated billing, reporting, and compliance tasks, and will further support the Surety Solutions team in performing various operational tasks, including those related to accounting, finance, and financial reporting. This position will support the Surety Solutions team in performing various operational tasks, specifically those related to account and finance, billing and financial reporting. This position is responsible for working closely with Surety leaders, stakeholders, and other team members to understand the business requirements that drive the development of the design and functional specifications for moderately complex, quality technical solutions. Provides technical information and expertise as well as coordination of workflow processes and automation projects. The business analyst utilizes their comprehensive knowledge of systems and processes to provide instructions, training, second tier support, knowledge-based systems maintenance, business specification development, and acceptance testing. Conducts research, performs analysis, and assists with projects of varying size and magnitude. Provides business expertise and coordinates or assists with the development of business requirements. Develops understanding of interdependencies between various systems (policy administration, claims, portal, etc.) necessary to ensure compatibility of programing and data between systems. Provides status reports to management. Assists with special projects that require system expertise, business knowledge and workflow familiarity. Conducts necessary analysis and develops recommendations for actions as requested by management or business units. Involved at some level throughout the entire life cycle of projects assigned. Offers alternatives through the process. Participates in business review of such items as rating quality, procedures, system releases, knowledge-based systems, recording, and other back-end processing to ensure accuracy and participates in developing recommended solutions for improvement. Participates in development of automation/project request and works with management to ensure compliance with operations procedures. Scrutinizes internal information from project meetings such as project status reports and meetings notes as well as external sources. As a result of this analysis, assists with the development of system or process requirements. Assists in the development and execution of QA test plans. Works with department management and training specialist(s) to coordinate training. Develops, maintains, and distributes reference guides and training material for new features and enhancements, as needed. Distribution may be in the following forms: training programs, paper manuals, electronic mail, discussion databases, and on-line material. This may include virtual training. If assigned, provides support for lines of businesses, policy writing, billing and/or other applications. Knowledgeable of the different Business Units and Lines of Business under their area of responsibility. Requirements: Strong attention to detail. Knowledge of business strategies and bank relationship management. Ability to demonstrate independent analytical, decision making, problem solving, and organizational skills. Must be a proven self-starter with strong communication, listening and time management skills. Must have the ability to analyze and interpret data, systems and workflows. Must be able to work both independently and as a highly collaborative member of a team. Must be able to work in a fast-paced and rapidly changing environment. Must be proficient with Microsoft Office suite as well as electronic underwriting systems and processes. Strong experience with running queries, reports, and analytics, with a strong understanding of relational databases. Education and Experience: Bachelor's degree or related experience 1-3 years of related experience in Production or Operations is required, preferably in a Property and Casualty carrier. Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $62,000 - $72,000, based on the factors aforementioned. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to: Comprehensive medical, dental and vision insurance with no waiting period Competitive paid time off programs 401(k) savings and annual contributions of up to 12% of annual salary Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed. Why choose Intact We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility. Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what's right to build an inclusive society. Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. Check out our Glassdoor reviews to see why people love working for Intact! Our promise to you Our Values are foundational to our success at Intact. You'll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself. In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can: Shape the future: Help us lead an insurance transformation to better protect people, businesses and society. Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right. Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow. About Intact At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.
Job Description Job Description Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It's our promise to you. Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups. Intact's Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team. The opportunity We currently have an opportunity for an Associate Operations Business Analyst to join our Surety team based in our Southfield, MI office on a hybrid schedule. The Surety Associate Ops Business Analyst serves a support role in the administration of the surety-backed letters of credit product, working closely with Surety leaders, Legal, Underwriting, and Intact's banking partners to facilitate execution of the required instruments. This position is also responsible for the associated billing, reporting, and compliance tasks, and will further support the Surety Solutions team in performing various operational tasks, including those related to accounting, finance, and financial reporting. This position will support the Surety Solutions team in performing various operational tasks, specifically those related to account and finance, billing and financial reporting. This position is responsible for working closely with Surety leaders, stakeholders, and other team members to understand the business requirements that drive the development of the design and functional specifications for moderately complex, quality technical solutions. Provides technical information and expertise as well as coordination of workflow processes and automation projects. The business analyst utilizes their comprehensive knowledge of systems and processes to provide instructions, training, second tier support, knowledge-based systems maintenance, business specification development, and acceptance testing. Conducts research, performs analysis, and assists with projects of varying size and magnitude. Provides business expertise and coordinates or assists with the development of business requirements. Develops understanding of interdependencies between various systems (policy administration, claims, portal, etc.) necessary to ensure compatibility of programing and data between systems. Provides status reports to management. Assists with special projects that require system expertise, business knowledge and workflow familiarity. Conducts necessary analysis and develops recommendations for actions as requested by management or business units. Involved at some level throughout the entire life cycle of projects assigned. Offers alternatives through the process. Participates in business review of such items as rating quality, procedures, system releases, knowledge-based systems, recording, and other back-end processing to ensure accuracy and participates in developing recommended solutions for improvement. Participates in development of automation/project request and works with management to ensure compliance with operations procedures. Scrutinizes internal information from project meetings such as project status reports and meetings notes as well as external sources. As a result of this analysis, assists with the development of system or process requirements. Assists in the development and execution of QA test plans. Works with department management and training specialist(s) to coordinate training. Develops, maintains, and distributes reference guides and training material for new features and enhancements, as needed. Distribution may be in the following forms: training programs, paper manuals, electronic mail, discussion databases, and on-line material. This may include virtual training. If assigned, provides support for lines of businesses, policy writing, billing and/or other applications. Knowledgeable of the different Business Units and Lines of Business under their area of responsibility. Requirements: Strong attention to detail. Knowledge of business strategies and bank relationship management. Ability to demonstrate independent analytical, decision making, problem solving, and organizational skills. Must be a proven self-starter with strong communication, listening and time management skills. Must have the ability to analyze and interpret data, systems and workflows. Must be able to work both independently and as a highly collaborative member of a team. Must be able to work in a fast-paced and rapidly changing environment. Must be proficient with Microsoft Office suite as well as electronic underwriting systems and processes. Strong experience with running queries, reports, and analytics, with a strong understanding of relational databases. Education and Experience: Bachelor's degree or related experience 1-3 years of related experience in Production or Operations is required, preferably in a Property and Casualty carrier. Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $62,000 - $72,000, based on the factors aforementioned. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to: Comprehensive medical, dental and vision insurance with no waiting period Competitive paid time off programs 401(k) savings and annual contributions of up to 12% of annual salary Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed. Why choose Intact We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility. Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what's right to build an inclusive society. Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. Check out our Glassdoor reviews to see why people love working for Intact! Our promise to you Our Values are foundational to our success at Intact. You'll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself. In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can: Shape the future: Help us lead an insurance transformation to better protect people, businesses and society. Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right. Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow. About Intact At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.
Twenty80 LLC
Raleigh, North Carolina
Role Summary A large enterprise organization with a mature Workday environment is seeking a Senior Workday HRIS Reporting Analyst to support the design, development, and optimization of Workday Reporting and Workday Prism Analytics solutions. This role is responsible for designing, building, testing, and maintaining enterprise Workday reports, dashboards, and analytics while ensuring data accuracy, system performance, and compliance with organizational reporting standards. The position partners closely with HR, Payroll, Finance, IT, and business stakeholders to deliver scalable reporting solutions and actionable insights that support strategic decision-making. The ideal candidate brings deep expertise in Workday Reporting, hands-on Workday Prism Analytics experience, strong analytical skills, and the ability to translate complex business requirements into user-friendly reporting solutions. Key Responsibilities Workday Reporting & Analytics Design, build, test, and maintain Workday reports, including: Advanced Reports Matrix Reports Composite Reports Custom Reports utilizing Calculated Fields Develop and maintain Dashboards, Discovery Boards, Worksheets, and BIRT reports. Translate business requirements into scalable, user-friendly reporting and analytics solutions. Build and maintain calculated fields, report prompts, and reporting logic to support business needs. Optimize report performance, usability, and consistency across the Workday environment. Workday Prism Analytics Develop and support Workday Prism Analytics solutions for enterprise reporting and data visualization. Build, maintain, and enhance multiple Prism use cases within production environments. Support data preparation, transformation, and visualization for business reporting initiatives. Collaborate with stakeholders to identify opportunities for advanced analytics and reporting improvements. Reporting, Data Management & Governance Partner with HR, Payroll, Finance, Benefits, and IT teams to gather reporting requirements and deliver actionable insights. Ensure data accuracy, consistency, and integrity across Workday reporting solutions. Maintain compliance with Workday security roles, governance standards, and enterprise reporting policies. Support regulatory, audit, and compliance reporting requirements, including internal audits and workforce reporting. Promote reporting standards, data governance best practices, and self-service analytics. System Support & Continuous Improvement Troubleshoot reporting issues, perform root-cause analysis, and recommend long-term solutions. Support Workday releases by performing impact analysis, testing, and implementing reporting enhancements. Create documentation, job aids, and user training materials. Provide ongoing support for internal reporting requests and dashboard development. Identify opportunities to improve reporting efficiency, automation, and user experience. Required Qualifications Bachelor's degree or equivalent combination of education and experience. 5+ years of experience supporting HRIS, Analytics, HR, Finance, Information Systems, or a related field. Strong hands-on experience designing, building, testing, and maintaining Workday reports. Extensive experience with Workday Prism Analytics, including creating and supporting multiple production use cases. 2+ years of experience developing custom Workday reports using: Report Writer Calculated Fields Dashboards Advanced Excel Strong expertise with: Advanced Reports Matrix Reports Composite Reports Custom Reports Calculated Fields Experience working with Discovery Boards, Worksheets, and BIRT reporting. Solid understanding of Workday business processes, data structures, and reporting architecture. Experience optimizing report performance and supporting enterprise reporting standards. Strong analytical, troubleshooting, and problem-solving skills. Ability to communicate technical concepts effectively to both technical and non-technical stakeholders. Experience handling sensitive and confidential employee data. Ability to manage multiple priorities in a fast-paced enterprise environment. Preferred Qualifications Workday Pro Reporting Certification. Workday Prism Analytics Certification. Experience supporting Workday HCM, Payroll, and Benefits modules. Experience with Discovery Boards and modern data visualization best practices. Familiarity with enterprise data governance, privacy, and security principles. Experience supporting large-scale Workday environments with multiple tenants. Working knowledge of BIRT report development. Compensation & Work Model Employment Type: Direct-hire, full-time Work Model: (Hybrid/Remote/Onsite to be confirmed) Relocation: (If applicable) Visa Sponsorship: (To be confirmed) Work Authorization: Must be legally authorized to work in the United States. Suggested Pre-Screen Questions Workday Prism Analytics Can you describe your experience with Workday Prism Analytics ? Approximately how many Prism use cases have you supported in a production environment? How was the Prism data transformed, analyzed, or visualized for the business? Workday Reporting What types of Workday reports have you built, and which business functions did you support (HR, Payroll, Finance, Benefits, etc.)? Tell me about the most complex report you've developed in Workday. Technical Knowledge If you need to modify a standard Workday report, what is the recommended approach? Expected Answer: Copy the Standard Report to a Custom Report. What calculated field type would you use to retrieve data from a related business object? Expected Answer: Lookup Related Value (LRV). How would you verify whether a user has access to a report field or data source? Expected Answer: View Security for Security Item. Additional Technical Experience What experience do you have with Discovery Boards , Worksheets , or BIRT reporting ? Have you participated in Workday release testing or reporting enhancements? How do you troubleshoot report performance or data discrepancies in Workday? This version follows the same structure and level of detail as your Workday Technology Manager template while anonymizing company-specific language, improving readability, and emphasizing the primary focus of the role: Workday Reporting , Workday Prism Analytics , and BIRT reporting .
Role Summary A large enterprise organization with a mature Workday environment is seeking a Senior Workday HRIS Reporting Analyst to support the design, development, and optimization of Workday Reporting and Workday Prism Analytics solutions. This role is responsible for designing, building, testing, and maintaining enterprise Workday reports, dashboards, and analytics while ensuring data accuracy, system performance, and compliance with organizational reporting standards. The position partners closely with HR, Payroll, Finance, IT, and business stakeholders to deliver scalable reporting solutions and actionable insights that support strategic decision-making. The ideal candidate brings deep expertise in Workday Reporting, hands-on Workday Prism Analytics experience, strong analytical skills, and the ability to translate complex business requirements into user-friendly reporting solutions. Key Responsibilities Workday Reporting & Analytics Design, build, test, and maintain Workday reports, including: Advanced Reports Matrix Reports Composite Reports Custom Reports utilizing Calculated Fields Develop and maintain Dashboards, Discovery Boards, Worksheets, and BIRT reports. Translate business requirements into scalable, user-friendly reporting and analytics solutions. Build and maintain calculated fields, report prompts, and reporting logic to support business needs. Optimize report performance, usability, and consistency across the Workday environment. Workday Prism Analytics Develop and support Workday Prism Analytics solutions for enterprise reporting and data visualization. Build, maintain, and enhance multiple Prism use cases within production environments. Support data preparation, transformation, and visualization for business reporting initiatives. Collaborate with stakeholders to identify opportunities for advanced analytics and reporting improvements. Reporting, Data Management & Governance Partner with HR, Payroll, Finance, Benefits, and IT teams to gather reporting requirements and deliver actionable insights. Ensure data accuracy, consistency, and integrity across Workday reporting solutions. Maintain compliance with Workday security roles, governance standards, and enterprise reporting policies. Support regulatory, audit, and compliance reporting requirements, including internal audits and workforce reporting. Promote reporting standards, data governance best practices, and self-service analytics. System Support & Continuous Improvement Troubleshoot reporting issues, perform root-cause analysis, and recommend long-term solutions. Support Workday releases by performing impact analysis, testing, and implementing reporting enhancements. Create documentation, job aids, and user training materials. Provide ongoing support for internal reporting requests and dashboard development. Identify opportunities to improve reporting efficiency, automation, and user experience. Required Qualifications Bachelor's degree or equivalent combination of education and experience. 5+ years of experience supporting HRIS, Analytics, HR, Finance, Information Systems, or a related field. Strong hands-on experience designing, building, testing, and maintaining Workday reports. Extensive experience with Workday Prism Analytics, including creating and supporting multiple production use cases. 2+ years of experience developing custom Workday reports using: Report Writer Calculated Fields Dashboards Advanced Excel Strong expertise with: Advanced Reports Matrix Reports Composite Reports Custom Reports Calculated Fields Experience working with Discovery Boards, Worksheets, and BIRT reporting. Solid understanding of Workday business processes, data structures, and reporting architecture. Experience optimizing report performance and supporting enterprise reporting standards. Strong analytical, troubleshooting, and problem-solving skills. Ability to communicate technical concepts effectively to both technical and non-technical stakeholders. Experience handling sensitive and confidential employee data. Ability to manage multiple priorities in a fast-paced enterprise environment. Preferred Qualifications Workday Pro Reporting Certification. Workday Prism Analytics Certification. Experience supporting Workday HCM, Payroll, and Benefits modules. Experience with Discovery Boards and modern data visualization best practices. Familiarity with enterprise data governance, privacy, and security principles. Experience supporting large-scale Workday environments with multiple tenants. Working knowledge of BIRT report development. Compensation & Work Model Employment Type: Direct-hire, full-time Work Model: (Hybrid/Remote/Onsite to be confirmed) Relocation: (If applicable) Visa Sponsorship: (To be confirmed) Work Authorization: Must be legally authorized to work in the United States. Suggested Pre-Screen Questions Workday Prism Analytics Can you describe your experience with Workday Prism Analytics ? Approximately how many Prism use cases have you supported in a production environment? How was the Prism data transformed, analyzed, or visualized for the business? Workday Reporting What types of Workday reports have you built, and which business functions did you support (HR, Payroll, Finance, Benefits, etc.)? Tell me about the most complex report you've developed in Workday. Technical Knowledge If you need to modify a standard Workday report, what is the recommended approach? Expected Answer: Copy the Standard Report to a Custom Report. What calculated field type would you use to retrieve data from a related business object? Expected Answer: Lookup Related Value (LRV). How would you verify whether a user has access to a report field or data source? Expected Answer: View Security for Security Item. Additional Technical Experience What experience do you have with Discovery Boards , Worksheets , or BIRT reporting ? Have you participated in Workday release testing or reporting enhancements? How do you troubleshoot report performance or data discrepancies in Workday? This version follows the same structure and level of detail as your Workday Technology Manager template while anonymizing company-specific language, improving readability, and emphasizing the primary focus of the role: Workday Reporting , Workday Prism Analytics , and BIRT reporting .