Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
09/21/2026
Full time
Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
09/21/2026
Full time
Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
Job DescriptionJob Description Why We Stand Out Seeking a career-defining opportunity where your leadership, strategic vision, and client expertise are recognized and rewarded? Kaufman Rossin might be just the place for you. As one of the top accounting firms in the country, our foundation is "people first." In the words of James Kaufman, "we prioritize our people, their development, and their well-being. Our values are translated into action every day." Kaufman Rossin is a privately owned, independent public accounting firm, which means we are not beholden to outside investors or private equity influence. This independence allows us to prioritize long-term client relationships, maintain objectivity in our advisory approach, and make strategic decisions that benefit our people and clients, not external stakeholders. Our structure fosters agility, entrepreneurial thinking, and a collaborative culture where leadership is accessible, and innovation is encouraged. Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 700 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services. Think you have what it takes? How You'll Contribute Kaufman Rossin is seeking a Project Management Office Leader to join our growing Information Technology team. SAFe-fluent senior program leader establishing and operating KR's technology PMO: coordinating value streams, managing the portfolio Kanban, facilitating PI planning, driving lean business cases, and owning the intake mechanism for business demand. Partners with CIO, VP Platform Engineering, and all workstream leads. Brings structure without bureaucracy, equally comfortable running a PI planning event and building an executive dashboard. Portfolio Management & Value Stream Coordination Manage portfolio Kanban: live view of all epics, features, and initiatives sequenced against capacity Coordinate value streams: aligning portfolio execution with KR's strategic business goals Manage lean business cases: intake through hypothesis, MVP definition, and investment approval Own rolling 12-month IT program roadmap like deliverables, dependencies, sequencing, resources Business Intake & Demand Management Design and operate KR's technology intake mechanism: tructured triage, scoring, and portfolio prioritization Facilitate intake reviews with VP Platform Engineering and practice leads Track and report demand vs. capacity trends: identify recurring pressure points proactively PI Planning & Agile Release Train Support Support and facilitate ART ceremonies: PI planning events, system demos, Inspect & Adapt workshops Track PI objectives, feature progress, and program risks across all ARTs Remove cross-ART impediments and dependencies that individual Scrum Masters cannot address Governance, Reporting & Stakeholder Updates Maintain consolidated program dashboard: status, milestones, risks, budget, resources Produce bi-weekly program health reports for IT leadership Facilitate quarterly business reviews (QBRs) for the technology transformation program Own the program-level risk register: probability/impact, owners, mitigations to closure Lean-Agile Coaching & Continuous Improvement Coach leaders, product managers, and Scrum Masters on Lean-Agile mindset and SAFe principles Drive continuous improvement using Lean metrics - flow, time-to-market, value delivered Standardize agile reporting dashboards that inform decisions without micromanaging teams Requirements How You'll Stand Out 5+ years in PMO, Agile Program Management, or Value Stream role within scaled agile environment SAFe certification: SPC, SAFe Program Consultant, or SAFe LPM - mandatory for this role Demonstrated PI planning facilitation and ART management experience Proficiency in Jira, Jira Align, Azure DevOps, or Confluence for portfolio tracking Strong budget management, financial forecasting, and executive reporting skills Benefits We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.
09/21/2026
Full time
Job DescriptionJob Description Why We Stand Out Seeking a career-defining opportunity where your leadership, strategic vision, and client expertise are recognized and rewarded? Kaufman Rossin might be just the place for you. As one of the top accounting firms in the country, our foundation is "people first." In the words of James Kaufman, "we prioritize our people, their development, and their well-being. Our values are translated into action every day." Kaufman Rossin is a privately owned, independent public accounting firm, which means we are not beholden to outside investors or private equity influence. This independence allows us to prioritize long-term client relationships, maintain objectivity in our advisory approach, and make strategic decisions that benefit our people and clients, not external stakeholders. Our structure fosters agility, entrepreneurial thinking, and a collaborative culture where leadership is accessible, and innovation is encouraged. Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 700 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services. Think you have what it takes? How You'll Contribute Kaufman Rossin is seeking a Project Management Office Leader to join our growing Information Technology team. SAFe-fluent senior program leader establishing and operating KR's technology PMO: coordinating value streams, managing the portfolio Kanban, facilitating PI planning, driving lean business cases, and owning the intake mechanism for business demand. Partners with CIO, VP Platform Engineering, and all workstream leads. Brings structure without bureaucracy, equally comfortable running a PI planning event and building an executive dashboard. Portfolio Management & Value Stream Coordination Manage portfolio Kanban: live view of all epics, features, and initiatives sequenced against capacity Coordinate value streams: aligning portfolio execution with KR's strategic business goals Manage lean business cases: intake through hypothesis, MVP definition, and investment approval Own rolling 12-month IT program roadmap like deliverables, dependencies, sequencing, resources Business Intake & Demand Management Design and operate KR's technology intake mechanism: tructured triage, scoring, and portfolio prioritization Facilitate intake reviews with VP Platform Engineering and practice leads Track and report demand vs. capacity trends: identify recurring pressure points proactively PI Planning & Agile Release Train Support Support and facilitate ART ceremonies: PI planning events, system demos, Inspect & Adapt workshops Track PI objectives, feature progress, and program risks across all ARTs Remove cross-ART impediments and dependencies that individual Scrum Masters cannot address Governance, Reporting & Stakeholder Updates Maintain consolidated program dashboard: status, milestones, risks, budget, resources Produce bi-weekly program health reports for IT leadership Facilitate quarterly business reviews (QBRs) for the technology transformation program Own the program-level risk register: probability/impact, owners, mitigations to closure Lean-Agile Coaching & Continuous Improvement Coach leaders, product managers, and Scrum Masters on Lean-Agile mindset and SAFe principles Drive continuous improvement using Lean metrics - flow, time-to-market, value delivered Standardize agile reporting dashboards that inform decisions without micromanaging teams Requirements How You'll Stand Out 5+ years in PMO, Agile Program Management, or Value Stream role within scaled agile environment SAFe certification: SPC, SAFe Program Consultant, or SAFe LPM - mandatory for this role Demonstrated PI planning facilitation and ART management experience Proficiency in Jira, Jira Align, Azure DevOps, or Confluence for portfolio tracking Strong budget management, financial forecasting, and executive reporting skills Benefits We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.
Job DescriptionJob Description Why We Stand Out Seeking a career-defining opportunity where your leadership, strategic vision, and client expertise are recognized and rewarded? Kaufman Rossin might be just the place for you. As one of the top accounting firms in the country, our foundation is "people first." In the words of James Kaufman, "we prioritize our people, their development, and their well-being. Our values are translated into action every day." Kaufman Rossin is a privately owned, independent public accounting firm, which means we are not beholden to outside investors or private equity influence. This independence allows us to prioritize long-term client relationships, maintain objectivity in our advisory approach, and make strategic decisions that benefit our people and clients, not external stakeholders. Our structure fosters agility, entrepreneurial thinking, and a collaborative culture where leadership is accessible, and innovation is encouraged. Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 700 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services. Think you have what it takes? How You'll Contribute Kaufman Rossin is seeking a Project Management Office Leader to join our growing Information Technology team. SAFe-fluent senior program leader establishing and operating KR's technology PMO: coordinating value streams, managing the portfolio Kanban, facilitating PI planning, driving lean business cases, and owning the intake mechanism for business demand. Partners with CIO, VP Platform Engineering, and all workstream leads. Brings structure without bureaucracy, equally comfortable running a PI planning event and building an executive dashboard. Portfolio Management & Value Stream Coordination Manage portfolio Kanban: live view of all epics, features, and initiatives sequenced against capacity Coordinate value streams: aligning portfolio execution with KR's strategic business goals Manage lean business cases: intake through hypothesis, MVP definition, and investment approval Own rolling 12-month IT program roadmap like deliverables, dependencies, sequencing, resources Business Intake & Demand Management Design and operate KR's technology intake mechanism: tructured triage, scoring, and portfolio prioritization Facilitate intake reviews with VP Platform Engineering and practice leads Track and report demand vs. capacity trends: identify recurring pressure points proactively PI Planning & Agile Release Train Support Support and facilitate ART ceremonies: PI planning events, system demos, Inspect & Adapt workshops Track PI objectives, feature progress, and program risks across all ARTs Remove cross-ART impediments and dependencies that individual Scrum Masters cannot address Governance, Reporting & Stakeholder Updates Maintain consolidated program dashboard: status, milestones, risks, budget, resources Produce bi-weekly program health reports for IT leadership Facilitate quarterly business reviews (QBRs) for the technology transformation program Own the program-level risk register: probability/impact, owners, mitigations to closure Lean-Agile Coaching & Continuous Improvement Coach leaders, product managers, and Scrum Masters on Lean-Agile mindset and SAFe principles Drive continuous improvement using Lean metrics - flow, time-to-market, value delivered Standardize agile reporting dashboards that inform decisions without micromanaging teams Requirements How You'll Stand Out 5+ years in PMO, Agile Program Management, or Value Stream role within scaled agile environment SAFe certification: SPC, SAFe Program Consultant, or SAFe LPM - mandatory for this role Demonstrated PI planning facilitation and ART management experience Proficiency in Jira, Jira Align, Azure DevOps, or Confluence for portfolio tracking Strong budget management, financial forecasting, and executive reporting skills Benefits We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.
09/21/2026
Full time
Job DescriptionJob Description Why We Stand Out Seeking a career-defining opportunity where your leadership, strategic vision, and client expertise are recognized and rewarded? Kaufman Rossin might be just the place for you. As one of the top accounting firms in the country, our foundation is "people first." In the words of James Kaufman, "we prioritize our people, their development, and their well-being. Our values are translated into action every day." Kaufman Rossin is a privately owned, independent public accounting firm, which means we are not beholden to outside investors or private equity influence. This independence allows us to prioritize long-term client relationships, maintain objectivity in our advisory approach, and make strategic decisions that benefit our people and clients, not external stakeholders. Our structure fosters agility, entrepreneurial thinking, and a collaborative culture where leadership is accessible, and innovation is encouraged. Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 700 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services. Think you have what it takes? How You'll Contribute Kaufman Rossin is seeking a Project Management Office Leader to join our growing Information Technology team. SAFe-fluent senior program leader establishing and operating KR's technology PMO: coordinating value streams, managing the portfolio Kanban, facilitating PI planning, driving lean business cases, and owning the intake mechanism for business demand. Partners with CIO, VP Platform Engineering, and all workstream leads. Brings structure without bureaucracy, equally comfortable running a PI planning event and building an executive dashboard. Portfolio Management & Value Stream Coordination Manage portfolio Kanban: live view of all epics, features, and initiatives sequenced against capacity Coordinate value streams: aligning portfolio execution with KR's strategic business goals Manage lean business cases: intake through hypothesis, MVP definition, and investment approval Own rolling 12-month IT program roadmap like deliverables, dependencies, sequencing, resources Business Intake & Demand Management Design and operate KR's technology intake mechanism: tructured triage, scoring, and portfolio prioritization Facilitate intake reviews with VP Platform Engineering and practice leads Track and report demand vs. capacity trends: identify recurring pressure points proactively PI Planning & Agile Release Train Support Support and facilitate ART ceremonies: PI planning events, system demos, Inspect & Adapt workshops Track PI objectives, feature progress, and program risks across all ARTs Remove cross-ART impediments and dependencies that individual Scrum Masters cannot address Governance, Reporting & Stakeholder Updates Maintain consolidated program dashboard: status, milestones, risks, budget, resources Produce bi-weekly program health reports for IT leadership Facilitate quarterly business reviews (QBRs) for the technology transformation program Own the program-level risk register: probability/impact, owners, mitigations to closure Lean-Agile Coaching & Continuous Improvement Coach leaders, product managers, and Scrum Masters on Lean-Agile mindset and SAFe principles Drive continuous improvement using Lean metrics - flow, time-to-market, value delivered Standardize agile reporting dashboards that inform decisions without micromanaging teams Requirements How You'll Stand Out 5+ years in PMO, Agile Program Management, or Value Stream role within scaled agile environment SAFe certification: SPC, SAFe Program Consultant, or SAFe LPM - mandatory for this role Demonstrated PI planning facilitation and ART management experience Proficiency in Jira, Jira Align, Azure DevOps, or Confluence for portfolio tracking Strong budget management, financial forecasting, and executive reporting skills Benefits We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.
Job DescriptionJob Description 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at Application password: Niner Team (Project) Introduction 9th Way Insignia is looking for a Program Manager to lead a team for programmatic execution, performance, and customer coordination for the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Software Product Management (SPM), and Corporate (CORP) Service Line Technical Management Support Services. The program provides enterprise-level program, product, and technical management support across the CORP Service Line. The work supports approximately 170 products spanning Acquisition and Property Management, Financial Management, Human Capital Management, and Secretary of Veterans Affairs/Congressional/Legal Affairs product lines. The contract includes program and product management, schedule and risk management, strategic analysis, financial and acquisition support, communications, change management, architecture, security, integration, software quality assurance, release management, and advanced technology support, including artificial intelligence. Professional Level Information: A Program Manager is a Manager 4 within 9th Way Insignia. A Manager 4 plans, directs, integrates, and controls complex federal IT program activities. Responsibilities: Lead overall task order execution and provide integrated management across program, product, technical, financial, resource, communications, risk, schedule, and quality activities supporting the CORP Service Line. Serve as the primary contractor point of contact for programmatic issues, concerns, status, and performance, coordinating routinely with the Contracting Officer, COR, VA Program Manager, CORP leadership, product line leadership, and other Government stakeholders. Develop, maintain, and execute the Contractor Project Management Plan (CPMP), including the contractor approach, timeline, tools, staffing plan, milestones, risks, resource support, reporting processes, and management disciplines for schedule, financial, quality, resource, communications, risk, and internal controls. Direct preparation and presentation of the biweekly Work Plan, ensuring accurate visibility into work in progress, backlog, accomplishments, planned work, schedule status, budget and expenditure status, staffing changes, deliverables, onboarding, risks, issues, and strategic planning activities. Continuously monitor performance and promptly communicate deviations, emerging issues, and potential impacts to cost, schedule, quality, or performance; develop mitigation strategies and ensure timely escalation to Government stakeholders when required. Oversee development and maintenance of program schedules, milestones, dependencies, deliverable dates, and integrated planning information; ensure critical path concerns and schedule variances are identified and acted upon promptly. Lead program risk and issue management, including risk identification, analysis, mitigation planning, escalation, weekly risk register updates, issue tracking, and preparation of risk and issue analysis products. Manage staffing and resource allocation across the contract, including onboarding, access, training, assignment, utilization, resource intake, performance coordination, and offboarding; maintain visibility into personnel status and Government-furnished equipment. Coordinate with CORP leadership to scope new and evolving support requirements, determine appropriate team composition and level of effort, and develop Contractor Execution Plans for optional or emerging work. Provide daily management feedback and decision support regarding goals, scope, requirements, costs, schedules, risks, resource allocation, and operational performance. Oversee contract deliverable planning, review, quality control, submission, version management, and repository maintenance to ensure products are complete, accurate, timely, accessible, and compliant with VA requirements and Section 508 where applicable. Ensure effective meeting governance, including agendas, facilitation, minutes, decisions, action-item tracking, and follow-through for program reviews, planning sessions, technical reviews, IPTs, management status reviews, and other CORP forums. Coordinate financial management and reporting activities, including invoice status, budget execution visibility, contractual obligation tracking, spending plans, budget risks, and related program management inputs while preserving Government fiscal decision authority. Oversee stakeholder communications, executive reporting, data calls, high-visibility inquiries, and management briefings; ensure messaging is accurate, consistent, timely, and appropriately coordinated. Champion continuous process improvement and innovation, including identification and implementation of automation, intelligent workflows, and advanced technology opportunities that improve efficiency, quality, resource utilization, and decision support. Ensure the team follows VA-approved methodologies and governance processes, including applicable VIP, Product Line Management, SAFe Agile, DevSecOps, Process Asset Library, security, privacy, records management, and technical reference requirements. Coordinate cross-functional support across product management, engineering, architecture, security, integration, software quality assurance, release management, configuration management, change management, training, and other technical disciplines as required by the task order. Manage contractor performance against the PWS performance objectives for technical quality, milestones and schedule, cost and staffing, and integration/coordination of activities; implement corrective actions when performance is at risk. Ensure timely response to Government requests, data calls, reporting requirements, and document retrieval needs within contractual timeframes. Plan and execute transition activities, knowledge transfer, documentation handoff, personnel offboarding, and continuity of operations at contract transition or closeout, when required. Requirements: Bachelor's degree or Associates + 4 additional years of experience or 8 additional years of experience with no degree 8 years of experience Demonstrated experience managing contract performance across scope, schedule, cost, quality, staffing, risk, communications, deliverables, and customer satisfaction. Demonstrated ability to lead multidisciplinary teams spanning program management, product management, financial management, engineering, cybersecurity, architecture, DevSecOps, quality assurance, change management, and communications functions. Experience developing and maintaining project/program management plans, work plans, integrated schedules, staffing plans, risk registers, issue logs, status reports, executive briefings, and contract deliverables. Strong working knowledge of Agile and hybrid delivery environments and the ability to coordinate product-centric delivery, backlog priorities, dependencies, milestones, risks, and release activities across multiple teams. Experience with federal IT governance, performance reporting, contract deliverable management, resource management, and customer-facing program reviews. Ability to communicate effectively with senior Government executives, contracting officials, program managers, technical leaders, product owners, subcontractors, and cross-functional delivery teams. Ability to synthesize complex program, technical, financial, and operational information into concise decision-ready recommendations and executive-level status reporting. Demonstrated leadership in identifying performance issues, developing corrective actions, resolving cross-team dependencies, and managing organizational change in a complex environment. Working knowledge of Microsoft 365 and program collaboration/reporting tools such as Microsoft Project, Teams, SharePoint, Jira, Confluence, and ServiceNow, or comparable Government-approved tools. Ability to satisfy VA personnel security, background investigation, mandatory training, access, privacy, and information security requirements applicable to assigned contract tasks. Preferred/Desired: Project Management Professional (PMP) certification or equivalent recognized program/project management credential. Progressively responsible program/project management experience, including leadership of complex IT programs with multiple concurrent workstreams, stakeholders, and delivery teams. Experience managing federal Government IT programs or task orders of comparable complexity, preferably supporting a large civilian agency or Department-level enterprise Experience supporting Department of Veterans Affairs OIT, Software Product Management, product line management, or a similarly large federal IT portfolio. Experience managing Firm-Fixed-Price, Time-and-Materials, and Cost-Reimbursable work within the same federal task order environment. Familiarity with VA VIP, Product Line Management, SAFe Agile, DevSecOps, CPIC/budget execution, and VA program management governance processes. Salary Range $125 . click apply for full job details
09/21/2026
Full time
Job DescriptionJob Description 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at Application password: Niner Team (Project) Introduction 9th Way Insignia is looking for a Program Manager to lead a team for programmatic execution, performance, and customer coordination for the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Software Product Management (SPM), and Corporate (CORP) Service Line Technical Management Support Services. The program provides enterprise-level program, product, and technical management support across the CORP Service Line. The work supports approximately 170 products spanning Acquisition and Property Management, Financial Management, Human Capital Management, and Secretary of Veterans Affairs/Congressional/Legal Affairs product lines. The contract includes program and product management, schedule and risk management, strategic analysis, financial and acquisition support, communications, change management, architecture, security, integration, software quality assurance, release management, and advanced technology support, including artificial intelligence. Professional Level Information: A Program Manager is a Manager 4 within 9th Way Insignia. A Manager 4 plans, directs, integrates, and controls complex federal IT program activities. Responsibilities: Lead overall task order execution and provide integrated management across program, product, technical, financial, resource, communications, risk, schedule, and quality activities supporting the CORP Service Line. Serve as the primary contractor point of contact for programmatic issues, concerns, status, and performance, coordinating routinely with the Contracting Officer, COR, VA Program Manager, CORP leadership, product line leadership, and other Government stakeholders. Develop, maintain, and execute the Contractor Project Management Plan (CPMP), including the contractor approach, timeline, tools, staffing plan, milestones, risks, resource support, reporting processes, and management disciplines for schedule, financial, quality, resource, communications, risk, and internal controls. Direct preparation and presentation of the biweekly Work Plan, ensuring accurate visibility into work in progress, backlog, accomplishments, planned work, schedule status, budget and expenditure status, staffing changes, deliverables, onboarding, risks, issues, and strategic planning activities. Continuously monitor performance and promptly communicate deviations, emerging issues, and potential impacts to cost, schedule, quality, or performance; develop mitigation strategies and ensure timely escalation to Government stakeholders when required. Oversee development and maintenance of program schedules, milestones, dependencies, deliverable dates, and integrated planning information; ensure critical path concerns and schedule variances are identified and acted upon promptly. Lead program risk and issue management, including risk identification, analysis, mitigation planning, escalation, weekly risk register updates, issue tracking, and preparation of risk and issue analysis products. Manage staffing and resource allocation across the contract, including onboarding, access, training, assignment, utilization, resource intake, performance coordination, and offboarding; maintain visibility into personnel status and Government-furnished equipment. Coordinate with CORP leadership to scope new and evolving support requirements, determine appropriate team composition and level of effort, and develop Contractor Execution Plans for optional or emerging work. Provide daily management feedback and decision support regarding goals, scope, requirements, costs, schedules, risks, resource allocation, and operational performance. Oversee contract deliverable planning, review, quality control, submission, version management, and repository maintenance to ensure products are complete, accurate, timely, accessible, and compliant with VA requirements and Section 508 where applicable. Ensure effective meeting governance, including agendas, facilitation, minutes, decisions, action-item tracking, and follow-through for program reviews, planning sessions, technical reviews, IPTs, management status reviews, and other CORP forums. Coordinate financial management and reporting activities, including invoice status, budget execution visibility, contractual obligation tracking, spending plans, budget risks, and related program management inputs while preserving Government fiscal decision authority. Oversee stakeholder communications, executive reporting, data calls, high-visibility inquiries, and management briefings; ensure messaging is accurate, consistent, timely, and appropriately coordinated. Champion continuous process improvement and innovation, including identification and implementation of automation, intelligent workflows, and advanced technology opportunities that improve efficiency, quality, resource utilization, and decision support. Ensure the team follows VA-approved methodologies and governance processes, including applicable VIP, Product Line Management, SAFe Agile, DevSecOps, Process Asset Library, security, privacy, records management, and technical reference requirements. Coordinate cross-functional support across product management, engineering, architecture, security, integration, software quality assurance, release management, configuration management, change management, training, and other technical disciplines as required by the task order. Manage contractor performance against the PWS performance objectives for technical quality, milestones and schedule, cost and staffing, and integration/coordination of activities; implement corrective actions when performance is at risk. Ensure timely response to Government requests, data calls, reporting requirements, and document retrieval needs within contractual timeframes. Plan and execute transition activities, knowledge transfer, documentation handoff, personnel offboarding, and continuity of operations at contract transition or closeout, when required. Requirements: Bachelor's degree or Associates + 4 additional years of experience or 8 additional years of experience with no degree 8 years of experience Demonstrated experience managing contract performance across scope, schedule, cost, quality, staffing, risk, communications, deliverables, and customer satisfaction. Demonstrated ability to lead multidisciplinary teams spanning program management, product management, financial management, engineering, cybersecurity, architecture, DevSecOps, quality assurance, change management, and communications functions. Experience developing and maintaining project/program management plans, work plans, integrated schedules, staffing plans, risk registers, issue logs, status reports, executive briefings, and contract deliverables. Strong working knowledge of Agile and hybrid delivery environments and the ability to coordinate product-centric delivery, backlog priorities, dependencies, milestones, risks, and release activities across multiple teams. Experience with federal IT governance, performance reporting, contract deliverable management, resource management, and customer-facing program reviews. Ability to communicate effectively with senior Government executives, contracting officials, program managers, technical leaders, product owners, subcontractors, and cross-functional delivery teams. Ability to synthesize complex program, technical, financial, and operational information into concise decision-ready recommendations and executive-level status reporting. Demonstrated leadership in identifying performance issues, developing corrective actions, resolving cross-team dependencies, and managing organizational change in a complex environment. Working knowledge of Microsoft 365 and program collaboration/reporting tools such as Microsoft Project, Teams, SharePoint, Jira, Confluence, and ServiceNow, or comparable Government-approved tools. Ability to satisfy VA personnel security, background investigation, mandatory training, access, privacy, and information security requirements applicable to assigned contract tasks. Preferred/Desired: Project Management Professional (PMP) certification or equivalent recognized program/project management credential. Progressively responsible program/project management experience, including leadership of complex IT programs with multiple concurrent workstreams, stakeholders, and delivery teams. Experience managing federal Government IT programs or task orders of comparable complexity, preferably supporting a large civilian agency or Department-level enterprise Experience supporting Department of Veterans Affairs OIT, Software Product Management, product line management, or a similarly large federal IT portfolio. Experience managing Firm-Fixed-Price, Time-and-Materials, and Cost-Reimbursable work within the same federal task order environment. Familiarity with VA VIP, Product Line Management, SAFe Agile, DevSecOps, CPIC/budget execution, and VA program management governance processes. Salary Range $125 . click apply for full job details
Job DescriptionJob Description 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at Application password: Niner Team (Project) Introduction 9th Way Insignia is looking for a Program Manager to lead a team for programmatic execution, performance, and customer coordination for the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Software Product Management (SPM), and Corporate (CORP) Service Line Technical Management Support Services. The program provides enterprise-level program, product, and technical management support across the CORP Service Line. The work supports approximately 170 products spanning Acquisition and Property Management, Financial Management, Human Capital Management, and Secretary of Veterans Affairs/Congressional/Legal Affairs product lines. The contract includes program and product management, schedule and risk management, strategic analysis, financial and acquisition support, communications, change management, architecture, security, integration, software quality assurance, release management, and advanced technology support, including artificial intelligence. Professional Level Information: A Program Manager is a Manager 4 within 9th Way Insignia. A Manager 4 plans, directs, integrates, and controls complex federal IT program activities. Responsibilities: Lead overall task order execution and provide integrated management across program, product, technical, financial, resource, communications, risk, schedule, and quality activities supporting the CORP Service Line. Serve as the primary contractor point of contact for programmatic issues, concerns, status, and performance, coordinating routinely with the Contracting Officer, COR, VA Program Manager, CORP leadership, product line leadership, and other Government stakeholders. Develop, maintain, and execute the Contractor Project Management Plan (CPMP), including the contractor approach, timeline, tools, staffing plan, milestones, risks, resource support, reporting processes, and management disciplines for schedule, financial, quality, resource, communications, risk, and internal controls. Direct preparation and presentation of the biweekly Work Plan, ensuring accurate visibility into work in progress, backlog, accomplishments, planned work, schedule status, budget and expenditure status, staffing changes, deliverables, onboarding, risks, issues, and strategic planning activities. Continuously monitor performance and promptly communicate deviations, emerging issues, and potential impacts to cost, schedule, quality, or performance; develop mitigation strategies and ensure timely escalation to Government stakeholders when required. Oversee development and maintenance of program schedules, milestones, dependencies, deliverable dates, and integrated planning information; ensure critical path concerns and schedule variances are identified and acted upon promptly. Lead program risk and issue management, including risk identification, analysis, mitigation planning, escalation, weekly risk register updates, issue tracking, and preparation of risk and issue analysis products. Manage staffing and resource allocation across the contract, including onboarding, access, training, assignment, utilization, resource intake, performance coordination, and offboarding; maintain visibility into personnel status and Government-furnished equipment. Coordinate with CORP leadership to scope new and evolving support requirements, determine appropriate team composition and level of effort, and develop Contractor Execution Plans for optional or emerging work. Provide daily management feedback and decision support regarding goals, scope, requirements, costs, schedules, risks, resource allocation, and operational performance. Oversee contract deliverable planning, review, quality control, submission, version management, and repository maintenance to ensure products are complete, accurate, timely, accessible, and compliant with VA requirements and Section 508 where applicable. Ensure effective meeting governance, including agendas, facilitation, minutes, decisions, action-item tracking, and follow-through for program reviews, planning sessions, technical reviews, IPTs, management status reviews, and other CORP forums. Coordinate financial management and reporting activities, including invoice status, budget execution visibility, contractual obligation tracking, spending plans, budget risks, and related program management inputs while preserving Government fiscal decision authority. Oversee stakeholder communications, executive reporting, data calls, high-visibility inquiries, and management briefings; ensure messaging is accurate, consistent, timely, and appropriately coordinated. Champion continuous process improvement and innovation, including identification and implementation of automation, intelligent workflows, and advanced technology opportunities that improve efficiency, quality, resource utilization, and decision support. Ensure the team follows VA-approved methodologies and governance processes, including applicable VIP, Product Line Management, SAFe Agile, DevSecOps, Process Asset Library, security, privacy, records management, and technical reference requirements. Coordinate cross-functional support across product management, engineering, architecture, security, integration, software quality assurance, release management, configuration management, change management, training, and other technical disciplines as required by the task order. Manage contractor performance against the PWS performance objectives for technical quality, milestones and schedule, cost and staffing, and integration/coordination of activities; implement corrective actions when performance is at risk. Ensure timely response to Government requests, data calls, reporting requirements, and document retrieval needs within contractual timeframes. Plan and execute transition activities, knowledge transfer, documentation handoff, personnel offboarding, and continuity of operations at contract transition or closeout, when required. Requirements: Bachelor's degree or Associates + 4 additional years of experience or 8 additional years of experience with no degree 8 years of experience Demonstrated experience managing contract performance across scope, schedule, cost, quality, staffing, risk, communications, deliverables, and customer satisfaction. Demonstrated ability to lead multidisciplinary teams spanning program management, product management, financial management, engineering, cybersecurity, architecture, DevSecOps, quality assurance, change management, and communications functions. Experience developing and maintaining project/program management plans, work plans, integrated schedules, staffing plans, risk registers, issue logs, status reports, executive briefings, and contract deliverables. Strong working knowledge of Agile and hybrid delivery environments and the ability to coordinate product-centric delivery, backlog priorities, dependencies, milestones, risks, and release activities across multiple teams. Experience with federal IT governance, performance reporting, contract deliverable management, resource management, and customer-facing program reviews. Ability to communicate effectively with senior Government executives, contracting officials, program managers, technical leaders, product owners, subcontractors, and cross-functional delivery teams. Ability to synthesize complex program, technical, financial, and operational information into concise decision-ready recommendations and executive-level status reporting. Demonstrated leadership in identifying performance issues, developing corrective actions, resolving cross-team dependencies, and managing organizational change in a complex environment. Working knowledge of Microsoft 365 and program collaboration/reporting tools such as Microsoft Project, Teams, SharePoint, Jira, Confluence, and ServiceNow, or comparable Government-approved tools. Ability to satisfy VA personnel security, background investigation, mandatory training, access, privacy, and information security requirements applicable to assigned contract tasks. Preferred/Desired: Project Management Professional (PMP) certification or equivalent recognized program/project management credential. Progressively responsible program/project management experience, including leadership of complex IT programs with multiple concurrent workstreams, stakeholders, and delivery teams. Experience managing federal Government IT programs or task orders of comparable complexity, preferably supporting a large civilian agency or Department-level enterprise Experience supporting Department of Veterans Affairs OIT, Software Product Management, product line management, or a similarly large federal IT portfolio. Experience managing Firm-Fixed-Price, Time-and-Materials, and Cost-Reimbursable work within the same federal task order environment. Familiarity with VA VIP, Product Line Management, SAFe Agile, DevSecOps, CPIC/budget execution, and VA program management governance processes. Salary Range $125 . click apply for full job details
09/21/2026
Full time
Job DescriptionJob Description 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at Application password: Niner Team (Project) Introduction 9th Way Insignia is looking for a Program Manager to lead a team for programmatic execution, performance, and customer coordination for the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Software Product Management (SPM), and Corporate (CORP) Service Line Technical Management Support Services. The program provides enterprise-level program, product, and technical management support across the CORP Service Line. The work supports approximately 170 products spanning Acquisition and Property Management, Financial Management, Human Capital Management, and Secretary of Veterans Affairs/Congressional/Legal Affairs product lines. The contract includes program and product management, schedule and risk management, strategic analysis, financial and acquisition support, communications, change management, architecture, security, integration, software quality assurance, release management, and advanced technology support, including artificial intelligence. Professional Level Information: A Program Manager is a Manager 4 within 9th Way Insignia. A Manager 4 plans, directs, integrates, and controls complex federal IT program activities. Responsibilities: Lead overall task order execution and provide integrated management across program, product, technical, financial, resource, communications, risk, schedule, and quality activities supporting the CORP Service Line. Serve as the primary contractor point of contact for programmatic issues, concerns, status, and performance, coordinating routinely with the Contracting Officer, COR, VA Program Manager, CORP leadership, product line leadership, and other Government stakeholders. Develop, maintain, and execute the Contractor Project Management Plan (CPMP), including the contractor approach, timeline, tools, staffing plan, milestones, risks, resource support, reporting processes, and management disciplines for schedule, financial, quality, resource, communications, risk, and internal controls. Direct preparation and presentation of the biweekly Work Plan, ensuring accurate visibility into work in progress, backlog, accomplishments, planned work, schedule status, budget and expenditure status, staffing changes, deliverables, onboarding, risks, issues, and strategic planning activities. Continuously monitor performance and promptly communicate deviations, emerging issues, and potential impacts to cost, schedule, quality, or performance; develop mitigation strategies and ensure timely escalation to Government stakeholders when required. Oversee development and maintenance of program schedules, milestones, dependencies, deliverable dates, and integrated planning information; ensure critical path concerns and schedule variances are identified and acted upon promptly. Lead program risk and issue management, including risk identification, analysis, mitigation planning, escalation, weekly risk register updates, issue tracking, and preparation of risk and issue analysis products. Manage staffing and resource allocation across the contract, including onboarding, access, training, assignment, utilization, resource intake, performance coordination, and offboarding; maintain visibility into personnel status and Government-furnished equipment. Coordinate with CORP leadership to scope new and evolving support requirements, determine appropriate team composition and level of effort, and develop Contractor Execution Plans for optional or emerging work. Provide daily management feedback and decision support regarding goals, scope, requirements, costs, schedules, risks, resource allocation, and operational performance. Oversee contract deliverable planning, review, quality control, submission, version management, and repository maintenance to ensure products are complete, accurate, timely, accessible, and compliant with VA requirements and Section 508 where applicable. Ensure effective meeting governance, including agendas, facilitation, minutes, decisions, action-item tracking, and follow-through for program reviews, planning sessions, technical reviews, IPTs, management status reviews, and other CORP forums. Coordinate financial management and reporting activities, including invoice status, budget execution visibility, contractual obligation tracking, spending plans, budget risks, and related program management inputs while preserving Government fiscal decision authority. Oversee stakeholder communications, executive reporting, data calls, high-visibility inquiries, and management briefings; ensure messaging is accurate, consistent, timely, and appropriately coordinated. Champion continuous process improvement and innovation, including identification and implementation of automation, intelligent workflows, and advanced technology opportunities that improve efficiency, quality, resource utilization, and decision support. Ensure the team follows VA-approved methodologies and governance processes, including applicable VIP, Product Line Management, SAFe Agile, DevSecOps, Process Asset Library, security, privacy, records management, and technical reference requirements. Coordinate cross-functional support across product management, engineering, architecture, security, integration, software quality assurance, release management, configuration management, change management, training, and other technical disciplines as required by the task order. Manage contractor performance against the PWS performance objectives for technical quality, milestones and schedule, cost and staffing, and integration/coordination of activities; implement corrective actions when performance is at risk. Ensure timely response to Government requests, data calls, reporting requirements, and document retrieval needs within contractual timeframes. Plan and execute transition activities, knowledge transfer, documentation handoff, personnel offboarding, and continuity of operations at contract transition or closeout, when required. Requirements: Bachelor's degree or Associates + 4 additional years of experience or 8 additional years of experience with no degree 8 years of experience Demonstrated experience managing contract performance across scope, schedule, cost, quality, staffing, risk, communications, deliverables, and customer satisfaction. Demonstrated ability to lead multidisciplinary teams spanning program management, product management, financial management, engineering, cybersecurity, architecture, DevSecOps, quality assurance, change management, and communications functions. Experience developing and maintaining project/program management plans, work plans, integrated schedules, staffing plans, risk registers, issue logs, status reports, executive briefings, and contract deliverables. Strong working knowledge of Agile and hybrid delivery environments and the ability to coordinate product-centric delivery, backlog priorities, dependencies, milestones, risks, and release activities across multiple teams. Experience with federal IT governance, performance reporting, contract deliverable management, resource management, and customer-facing program reviews. Ability to communicate effectively with senior Government executives, contracting officials, program managers, technical leaders, product owners, subcontractors, and cross-functional delivery teams. Ability to synthesize complex program, technical, financial, and operational information into concise decision-ready recommendations and executive-level status reporting. Demonstrated leadership in identifying performance issues, developing corrective actions, resolving cross-team dependencies, and managing organizational change in a complex environment. Working knowledge of Microsoft 365 and program collaboration/reporting tools such as Microsoft Project, Teams, SharePoint, Jira, Confluence, and ServiceNow, or comparable Government-approved tools. Ability to satisfy VA personnel security, background investigation, mandatory training, access, privacy, and information security requirements applicable to assigned contract tasks. Preferred/Desired: Project Management Professional (PMP) certification or equivalent recognized program/project management credential. Progressively responsible program/project management experience, including leadership of complex IT programs with multiple concurrent workstreams, stakeholders, and delivery teams. Experience managing federal Government IT programs or task orders of comparable complexity, preferably supporting a large civilian agency or Department-level enterprise Experience supporting Department of Veterans Affairs OIT, Software Product Management, product line management, or a similarly large federal IT portfolio. Experience managing Firm-Fixed-Price, Time-and-Materials, and Cost-Reimbursable work within the same federal task order environment. Familiarity with VA VIP, Product Line Management, SAFe Agile, DevSecOps, CPIC/budget execution, and VA program management governance processes. Salary Range $125 . click apply for full job details
Job DescriptionJob Description Project Manager II - Contractor Job ID: 75256 Location Work Arrangement: 100% onsite, 5 days/week Preferred Locations: Pittsburgh, PA Strongsville/Cleveland, OH Position Overview The Project Manager II will support Corporate Functions Technology, including applications supporting areas such as Risk, HR/Workforce, and Fraud. This is a technology-focused Project Management role, not a business-side PM position. The Project Manager will work closely with Agile delivery teams and technical stakeholders to manage multiple technology projects and releases. The selected candidate may manage approximately 2-7 projects, depending on project scope and team structure. Must-Have Skills Experience working with Agile crews and Agile delivery Technical Project Management background Jira Knowledge of SDLV Microsoft Office Suite Nice-to-Have Skills Clarizen Financial Services / Banking experience PMP or PMI certification Key Responsibilities Partner with Agile crews to support successful delivery of project releases. Coordinate project releases with defined business value and outcome strategies. Execute against established project plans. Manage project risks, issues, dependencies, milestones, releases, and tasks. Maintain project information and status reports within Clarizen. Develop relationships with execution teams and project stakeholders. Ensure projects follow appropriate change governance processes. Coordinate and complete required project delivery artifacts. Partner with Quality Engineering teams on testing activities and best practices. Work with technology teams to validate execution strategies and delivery plans. Communicate testing plans, timelines, and quality-control activities. Work with Agile teams to ensure Epics and User Stories align with release schedules. Maintain resource allocation and budget tracking. Coordinate project tasks and execution activities across internal teams. Maintain communication with PQA, PPMO, and Quality Management. Manage project constraints involving scope, schedule, budget, and quality. Prepare and distribute Clarizen status reports. Support change documentation and project governance requirements. Track project and release deliverables. Identify and manage tactical project risks and their broader impact. Soft Skills Strong written and verbal communication skills. Ability to communicate professionally with senior leaders, executives, and cross-functional stakeholders. Strong problem-solving skills. Strong attention to detail. Good interpersonal skills. Ability to work independently and manage time effectively. Education Bachelor's degree in Computer Science, Computer Engineering, another technical field, or equivalent work experience. PMI/PMP certification preferred. Industry Experience Open to candidates from all industries. Banking/Financial Services experience is a strong plus. Team Environment The role will support a large technology portfolio organization consisting of 70+ Project Managers and Program Managers, with individual leaders typically managing teams of approximately eight Project Managers. Screening Questions Tell us about your experience working with Agile delivery teams. Describe a specific situation where you helped accelerate delivery and what actions you took. Describe a challenging stakeholder situation you encountered. What made it difficult, how did you approach it, and what was the outcome? - KB1 Ref: Pittsburgh
09/21/2026
Full time
Job DescriptionJob Description Project Manager II - Contractor Job ID: 75256 Location Work Arrangement: 100% onsite, 5 days/week Preferred Locations: Pittsburgh, PA Strongsville/Cleveland, OH Position Overview The Project Manager II will support Corporate Functions Technology, including applications supporting areas such as Risk, HR/Workforce, and Fraud. This is a technology-focused Project Management role, not a business-side PM position. The Project Manager will work closely with Agile delivery teams and technical stakeholders to manage multiple technology projects and releases. The selected candidate may manage approximately 2-7 projects, depending on project scope and team structure. Must-Have Skills Experience working with Agile crews and Agile delivery Technical Project Management background Jira Knowledge of SDLV Microsoft Office Suite Nice-to-Have Skills Clarizen Financial Services / Banking experience PMP or PMI certification Key Responsibilities Partner with Agile crews to support successful delivery of project releases. Coordinate project releases with defined business value and outcome strategies. Execute against established project plans. Manage project risks, issues, dependencies, milestones, releases, and tasks. Maintain project information and status reports within Clarizen. Develop relationships with execution teams and project stakeholders. Ensure projects follow appropriate change governance processes. Coordinate and complete required project delivery artifacts. Partner with Quality Engineering teams on testing activities and best practices. Work with technology teams to validate execution strategies and delivery plans. Communicate testing plans, timelines, and quality-control activities. Work with Agile teams to ensure Epics and User Stories align with release schedules. Maintain resource allocation and budget tracking. Coordinate project tasks and execution activities across internal teams. Maintain communication with PQA, PPMO, and Quality Management. Manage project constraints involving scope, schedule, budget, and quality. Prepare and distribute Clarizen status reports. Support change documentation and project governance requirements. Track project and release deliverables. Identify and manage tactical project risks and their broader impact. Soft Skills Strong written and verbal communication skills. Ability to communicate professionally with senior leaders, executives, and cross-functional stakeholders. Strong problem-solving skills. Strong attention to detail. Good interpersonal skills. Ability to work independently and manage time effectively. Education Bachelor's degree in Computer Science, Computer Engineering, another technical field, or equivalent work experience. PMI/PMP certification preferred. Industry Experience Open to candidates from all industries. Banking/Financial Services experience is a strong plus. Team Environment The role will support a large technology portfolio organization consisting of 70+ Project Managers and Program Managers, with individual leaders typically managing teams of approximately eight Project Managers. Screening Questions Tell us about your experience working with Agile delivery teams. Describe a specific situation where you helped accelerate delivery and what actions you took. Describe a challenging stakeholder situation you encountered. What made it difficult, how did you approach it, and what was the outcome? - KB1 Ref: Pittsburgh
Job DescriptionJob Description Project Manager II - Contractor Job ID: 75256 Location Work Arrangement: 100% onsite, 5 days/week Preferred Locations: Pittsburgh, PA Strongsville/Cleveland, OH Position Overview The Project Manager II will support Corporate Functions Technology, including applications supporting areas such as Risk, HR/Workforce, and Fraud. This is a technology-focused Project Management role, not a business-side PM position. The Project Manager will work closely with Agile delivery teams and technical stakeholders to manage multiple technology projects and releases. The selected candidate may manage approximately 2-7 projects, depending on project scope and team structure. Must-Have Skills Experience working with Agile crews and Agile delivery Technical Project Management background Jira Knowledge of SDLV Microsoft Office Suite Nice-to-Have Skills Clarizen Financial Services / Banking experience PMP or PMI certification Key Responsibilities Partner with Agile crews to support successful delivery of project releases. Coordinate project releases with defined business value and outcome strategies. Execute against established project plans. Manage project risks, issues, dependencies, milestones, releases, and tasks. Maintain project information and status reports within Clarizen. Develop relationships with execution teams and project stakeholders. Ensure projects follow appropriate change governance processes. Coordinate and complete required project delivery artifacts. Partner with Quality Engineering teams on testing activities and best practices. Work with technology teams to validate execution strategies and delivery plans. Communicate testing plans, timelines, and quality-control activities. Work with Agile teams to ensure Epics and User Stories align with release schedules. Maintain resource allocation and budget tracking. Coordinate project tasks and execution activities across internal teams. Maintain communication with PQA, PPMO, and Quality Management. Manage project constraints involving scope, schedule, budget, and quality. Prepare and distribute Clarizen status reports. Support change documentation and project governance requirements. Track project and release deliverables. Identify and manage tactical project risks and their broader impact. Soft Skills Strong written and verbal communication skills. Ability to communicate professionally with senior leaders, executives, and cross-functional stakeholders. Strong problem-solving skills. Strong attention to detail. Good interpersonal skills. Ability to work independently and manage time effectively. Education Bachelor's degree in Computer Science, Computer Engineering, another technical field, or equivalent work experience. PMI/PMP certification preferred. Industry Experience Open to candidates from all industries. Banking/Financial Services experience is a strong plus. Team Environment The role will support a large technology portfolio organization consisting of 70+ Project Managers and Program Managers, with individual leaders typically managing teams of approximately eight Project Managers. Screening Questions Tell us about your experience working with Agile delivery teams. Describe a specific situation where you helped accelerate delivery and what actions you took. Describe a challenging stakeholder situation you encountered. What made it difficult, how did you approach it, and what was the outcome? - KB1 Ref: Pittsburgh
09/21/2026
Full time
Job DescriptionJob Description Project Manager II - Contractor Job ID: 75256 Location Work Arrangement: 100% onsite, 5 days/week Preferred Locations: Pittsburgh, PA Strongsville/Cleveland, OH Position Overview The Project Manager II will support Corporate Functions Technology, including applications supporting areas such as Risk, HR/Workforce, and Fraud. This is a technology-focused Project Management role, not a business-side PM position. The Project Manager will work closely with Agile delivery teams and technical stakeholders to manage multiple technology projects and releases. The selected candidate may manage approximately 2-7 projects, depending on project scope and team structure. Must-Have Skills Experience working with Agile crews and Agile delivery Technical Project Management background Jira Knowledge of SDLV Microsoft Office Suite Nice-to-Have Skills Clarizen Financial Services / Banking experience PMP or PMI certification Key Responsibilities Partner with Agile crews to support successful delivery of project releases. Coordinate project releases with defined business value and outcome strategies. Execute against established project plans. Manage project risks, issues, dependencies, milestones, releases, and tasks. Maintain project information and status reports within Clarizen. Develop relationships with execution teams and project stakeholders. Ensure projects follow appropriate change governance processes. Coordinate and complete required project delivery artifacts. Partner with Quality Engineering teams on testing activities and best practices. Work with technology teams to validate execution strategies and delivery plans. Communicate testing plans, timelines, and quality-control activities. Work with Agile teams to ensure Epics and User Stories align with release schedules. Maintain resource allocation and budget tracking. Coordinate project tasks and execution activities across internal teams. Maintain communication with PQA, PPMO, and Quality Management. Manage project constraints involving scope, schedule, budget, and quality. Prepare and distribute Clarizen status reports. Support change documentation and project governance requirements. Track project and release deliverables. Identify and manage tactical project risks and their broader impact. Soft Skills Strong written and verbal communication skills. Ability to communicate professionally with senior leaders, executives, and cross-functional stakeholders. Strong problem-solving skills. Strong attention to detail. Good interpersonal skills. Ability to work independently and manage time effectively. Education Bachelor's degree in Computer Science, Computer Engineering, another technical field, or equivalent work experience. PMI/PMP certification preferred. Industry Experience Open to candidates from all industries. Banking/Financial Services experience is a strong plus. Team Environment The role will support a large technology portfolio organization consisting of 70+ Project Managers and Program Managers, with individual leaders typically managing teams of approximately eight Project Managers. Screening Questions Tell us about your experience working with Agile delivery teams. Describe a specific situation where you helped accelerate delivery and what actions you took. Describe a challenging stakeholder situation you encountered. What made it difficult, how did you approach it, and what was the outcome? - KB1 Ref: Pittsburgh
Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
09/21/2026
Full time
Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
Job DescriptionJob DescriptionSenior Project Manager - Navy FACTS Location: Norfolk, VA / Hybrid Security Clearance: Active Secret Clearance Required Employment Type: Full-Time Position Overview Conceras is seeking an experienced Senior Project Manager to lead program execution and software sustainment activities supporting the U.S. Navy's Financial Accounting and Cost Tracking System (FACTS) program. The Senior Project Manager will provide overall leadership for a cross-functional technical team responsible for the continued sustainment, enhancement, and modernization of a mission-critical Navy application. This position serves as a primary interface between Conceras, Navy stakeholders, technical personnel, and program leadership and is responsible for ensuring contractual requirements, development priorities, schedules, deliverables, and customer expectations are successfully managed. The ideal candidate will combine strong IT project and contract management experience with a technical software development background. Experience progressing from software development, systems analysis, or business analysis into technical project leadership is highly desirable, as the Project Manager must be able to effectively communicate with developers, database administrators, analysts, users, and government stakeholders throughout the software development lifecycle. Key Responsibilities Provide day-to-day leadership and overall management of the Navy FACTS program, including scope, schedule, staffing, priorities, risks, deliverables, and customer expectations. Serve as a primary liaison between Conceras leadership, Navy stakeholders, end users, and the cross-functional technical team. Manage contract performance, including labor utilization, staffing requirements, tasking, funding considerations, schedules, and customer deliverables. Lead Agile/Scrum activities, including sprint planning, backlog refinement, daily standups, retrospectives, and work tracking in Azure DevOps. Coordinate software sustainment, enhancement, modernization, testing, release, implementation, defect resolution, and production support activities across the SDLC. Translate customer and operational requirements into actionable development priorities and ensure technical work remains aligned with program objectives. Lead and mentor a multidisciplinary team of developers, DBAs, analysts, testers, reporting specialists, and other technical personnel. Facilitate communication and collaboration across technical and functional teams while supporting onboarding, cross-training, knowledge transfer, and performance development. Maintain strong customer relationships through status meetings, technical discussions, briefings, demonstrations, training, and implementation support. Develop and deliver program reporting, including weekly metrics, Monthly Status Reports, release notes, activity reports, risks, accomplishments, and upcoming priorities. Identify and address program, staffing, technical, and contractual risks while driving process improvements that strengthen quality, efficiency, and continuity. Required Qualifications 10+ years of progressively responsible experience supporting IT/software development programs, including significant project or program management responsibility. Demonstrated experience leading software development, application sustainment, modernization, or enterprise IT programs. Experience managing cross-functional technical teams consisting of software developers, analysts, database personnel, testers, or related IT professionals. Strong understanding of the Software Development Life Cycle (SDLC) and the ability to manage development activities from requirements through design, development, testing, release, and production support. Demonstrated experience with Agile/Scrum methodologies, including sprint planning, backlog management, daily Scrum meetings, and release planning. Experience using Azure DevOps, Jira, or a comparable Agile/project management platform. Experience managing customer deliverables, project schedules, risks, staffing, labor utilization, and contract performance. Demonstrated ability to communicate effectively with government customers, technical teams, corporate leadership, and end users. Experience preparing program status reports, performance metrics, release documentation, schedules, and executive/customer briefings. Strong leadership, organizational, analytical, problem-solving, and written/verbal communication skills. Active Secret security clearance. Preferred Qualifications Previous experience supporting U.S. Navy, Department of Defense, or other Federal Government IT programs. Previous experience managing a long-term software sustainment or modernization program. Prior hands-on experience as a software developer, systems analyst, business analyst, technical lead, or similar technical position before transitioning into project/program management. Working knowledge of Java-based enterprise applications, SQL, Oracle databases, application integration, and database-driven systems. Familiarity with development technologies or environments such as Java, Oracle, SQL, NetBeans, WebSphere, CA Gen, or comparable enterprise development platforms. Experience supporting legacy application modernization while maintaining existing production capabilities. Experience managing Federal Government IT contracts and working with CORs, government program managers, technical leads, and end-user communities. Experience coordinating integration testing, system testing, user acceptance testing, and production releases. Experience developing or improving Agile processes within an established software development team. PMP, PMI-ACP, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or similar project management/Agile certification. Education Bachelor's degree in Computer Science, Information Technology, Information Systems, Business, Engineering, or a related field preferred. Additional relevant technical and project management experience may be considered in lieu of a degree. Powered by JazzHR rUEJCRjcfi
09/21/2026
Full time
Job DescriptionJob DescriptionSenior Project Manager - Navy FACTS Location: Norfolk, VA / Hybrid Security Clearance: Active Secret Clearance Required Employment Type: Full-Time Position Overview Conceras is seeking an experienced Senior Project Manager to lead program execution and software sustainment activities supporting the U.S. Navy's Financial Accounting and Cost Tracking System (FACTS) program. The Senior Project Manager will provide overall leadership for a cross-functional technical team responsible for the continued sustainment, enhancement, and modernization of a mission-critical Navy application. This position serves as a primary interface between Conceras, Navy stakeholders, technical personnel, and program leadership and is responsible for ensuring contractual requirements, development priorities, schedules, deliverables, and customer expectations are successfully managed. The ideal candidate will combine strong IT project and contract management experience with a technical software development background. Experience progressing from software development, systems analysis, or business analysis into technical project leadership is highly desirable, as the Project Manager must be able to effectively communicate with developers, database administrators, analysts, users, and government stakeholders throughout the software development lifecycle. Key Responsibilities Provide day-to-day leadership and overall management of the Navy FACTS program, including scope, schedule, staffing, priorities, risks, deliverables, and customer expectations. Serve as a primary liaison between Conceras leadership, Navy stakeholders, end users, and the cross-functional technical team. Manage contract performance, including labor utilization, staffing requirements, tasking, funding considerations, schedules, and customer deliverables. Lead Agile/Scrum activities, including sprint planning, backlog refinement, daily standups, retrospectives, and work tracking in Azure DevOps. Coordinate software sustainment, enhancement, modernization, testing, release, implementation, defect resolution, and production support activities across the SDLC. Translate customer and operational requirements into actionable development priorities and ensure technical work remains aligned with program objectives. Lead and mentor a multidisciplinary team of developers, DBAs, analysts, testers, reporting specialists, and other technical personnel. Facilitate communication and collaboration across technical and functional teams while supporting onboarding, cross-training, knowledge transfer, and performance development. Maintain strong customer relationships through status meetings, technical discussions, briefings, demonstrations, training, and implementation support. Develop and deliver program reporting, including weekly metrics, Monthly Status Reports, release notes, activity reports, risks, accomplishments, and upcoming priorities. Identify and address program, staffing, technical, and contractual risks while driving process improvements that strengthen quality, efficiency, and continuity. Required Qualifications 10+ years of progressively responsible experience supporting IT/software development programs, including significant project or program management responsibility. Demonstrated experience leading software development, application sustainment, modernization, or enterprise IT programs. Experience managing cross-functional technical teams consisting of software developers, analysts, database personnel, testers, or related IT professionals. Strong understanding of the Software Development Life Cycle (SDLC) and the ability to manage development activities from requirements through design, development, testing, release, and production support. Demonstrated experience with Agile/Scrum methodologies, including sprint planning, backlog management, daily Scrum meetings, and release planning. Experience using Azure DevOps, Jira, or a comparable Agile/project management platform. Experience managing customer deliverables, project schedules, risks, staffing, labor utilization, and contract performance. Demonstrated ability to communicate effectively with government customers, technical teams, corporate leadership, and end users. Experience preparing program status reports, performance metrics, release documentation, schedules, and executive/customer briefings. Strong leadership, organizational, analytical, problem-solving, and written/verbal communication skills. Active Secret security clearance. Preferred Qualifications Previous experience supporting U.S. Navy, Department of Defense, or other Federal Government IT programs. Previous experience managing a long-term software sustainment or modernization program. Prior hands-on experience as a software developer, systems analyst, business analyst, technical lead, or similar technical position before transitioning into project/program management. Working knowledge of Java-based enterprise applications, SQL, Oracle databases, application integration, and database-driven systems. Familiarity with development technologies or environments such as Java, Oracle, SQL, NetBeans, WebSphere, CA Gen, or comparable enterprise development platforms. Experience supporting legacy application modernization while maintaining existing production capabilities. Experience managing Federal Government IT contracts and working with CORs, government program managers, technical leads, and end-user communities. Experience coordinating integration testing, system testing, user acceptance testing, and production releases. Experience developing or improving Agile processes within an established software development team. PMP, PMI-ACP, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or similar project management/Agile certification. Education Bachelor's degree in Computer Science, Information Technology, Information Systems, Business, Engineering, or a related field preferred. Additional relevant technical and project management experience may be considered in lieu of a degree. Powered by JazzHR rUEJCRjcfi
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
09/21/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/21/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
09/21/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
Description: GXM Technologies is seeking a Senior Agile Program Integration Lead to support advanced defense and space mission programs requiring disciplined Agile execution, complex systems integration, and enterprise-level delivery synchronization. This role provides senior leadership across multiple technical teams and workstreams, using hands-on Scaled Agile Framework (SAFe) practices to align planning, technical integration, MVP releases, operational milestones, and Initial Operational Capability (IOC) objectives. The ideal candidate combines hands-on SAFe execution with technical program integration, systems engineering awareness, release management, and operational mission delivery. This individual will work with Program Managers, Product and Solution Management, engineers, DevSecOps teams, architects, cybersecurity personnel, test organizations, and Government stakeholders to translate priorities into executable Program Increments and synchronized delivery plans. This role is onsite in Colorado Springs, CO due to operational integration and classified mission requirements. Hybrid flexibility may be available over time based on mission requirements, program execution needs and achievement of objectives. Responsibilities Serve as the senior Agile program integration lead, providing hands-on SAFe execution leadership across multiple technical teams, Agile Release Trains (ARTs), and integrated workstreams. Apply SAFe practices to synchronize systems engineering, software, cloud, cybersecurity, data, DevSecOps, integration, test, and operational mission teams against shared program objectives. Lead and facilitate SAFe planning and synchronization activities, including: Program Increment (PI) Planning and PI execution; ART Sync, Scrum of Scrums, and cross-team coordination; System Demos and Inspect & Adapt events ; Dependency, impediment, and ROAM risk management; MVP, capability release, and integration coordination; Operational milestone and IOC readiness alignment Configure and manage Jira, Confluence, and enterprise Agile planning tools to maintain program backlogs, PI objectives, capabilities and features, dependencies, risks, roadmaps, release plans, and delivery visibility. Develop and maintain integrated roadmaps, delivery schedules, release plans, and milestone artifacts that align SAFe PI cadence and team commitments with the Integrated Master Schedule (IMS), technical baselines, operational events, and IOC objectives. Facilitate cross-team synchronization, decision-making, and issue resolution across technical teams, mission stakeholders, engineering organizations, Government leadership, and delivery partners. Provide hands-on leadership for Agile ceremonies and program-level events, ensuring decisions, dependencies, risks, actions, and commitments are documented and driven to closure. Monitor PI objectives, delivery predictability, flow metrics, risks, dependencies, constraints, and operational impacts; lead mitigation, escalation, and corrective action when delivery is at risk. Provide program leadership with actionable metrics, Jira dashboards, roadmap reporting, PI status, milestone health, dependency visibility, risk trends, and executive-level reporting. Collaborate with Program Managers, Enterprise Architects, Chief Engineers, Product and Solution Management, Technical Leads, cybersecurity teams, and mission stakeholders to align Agile execution with engineering and operational requirements. Drive continuous improvement of SAFe, Lean-Agile, DevSecOps, and delivery management practices appropriate to classified and mission-critical environments. Coordinate configuration management, knowledge management, and documentation alignment so program baselines, Agile artifacts, technical decisions, release content, and delivery evidence remain current and traceable. Lead transition planning, release coordination, capability deployment, and readiness synchronization aligned to mission events, MVP demonstrations, and IOC objectives. Requirements: U.S. Citizen with active TS/SCI clearance. Bachelor's degree in engineering, computer science, information systems, business, program management, or a related discipline; equivalent relevant experience may be considered. 8+ years of experience in Agile delivery, technical program integration, systems integration, release management, software-intensive programs, or operational program execution, including senior responsibility for cross-team delivery. Demonstrated hands-on experience implementing and executing the Scaled Agile Framework (SAFe) in a complex, multi-team technical environment; certification or classroom knowledge alone is not sufficient. Demonstrated experience leading or directly facilitating SAFe program-level activities, including: PI Planning, PI execution, and PI objective management; ART Sync, Scrum of Scrums, and dependency coordination; System Demos, Inspect & Adapt, and continuous improvement activities; ROAM risk management, impediment escalation, and cross-team issue resolution; Release planning, capability synchronization, and enterprise delivery visibility Strong hands-on experience using Jira and Confluence to configure workflows, dashboards, roadmaps, backlogs, dependencies, reporting, and program-level delivery views supporting SAFe execution. Applied knowledge of SAFe Lean-Agile principles, ART execution, backlog hierarchy, capabilities and features, WSJF or comparable prioritization, flow metrics, and value delivery. Working knowledge of systems integration, systems engineering, software development, cloud, cybersecurity, DevSecOps, CI/CD, test, and operational mission environments. Experience coordinating cross-functional and multi-organizational technical teams where execution depends on influence, integration, and stakeholder alignment rather than direct authority. Strong understanding of dependency management, release coordination, schedule integration, milestone tracking, delivery synchronization, execution risk, and alignment between Agile plans and program schedules. Strong analytical, organizational, facilitation, leadership, communication, and stakeholder management skills in classified, mission-critical, fast-paced environments. Desired Qualifications Experience supporting operational Command and Control (C2), space mission systems, mission systems integration, or cloud-native operational environments within DoD or the Intelligence Community. Experience with Jira Advanced Roadmaps, Jira Align, Structure, BigPicture, Tempo, or equivalent enterprise Agile planning and portfolio management tools. Experience serving as a Release Train Engineer (RTE), Senior Scrum Master, Agile Program Lead, or comparable SAFe program-level integration role supporting one or more ARTs. Experience integrating SAFe execution with DevSecOps pipelines, CI/CD, software factories, cloud-native delivery, systems engineering, and operational integration. Experience supporting operational readiness reviews, MVP releases, system demonstrations, mission rehearsals, operational acceptance, or IOC demonstrations. SAFe Release Train Engineer (RTE), SAFe Agilist, SAFe Scrum Master, SAFe Practice Consultant (SPC), PMP, PMI-ACP, or equivalent certification preferred. Experience supporting executive-level reporting, Government stakeholders, U.S. Space Force or Space Systems Command organizations, or multi-contractor defense programs preferred. $150,000-$210,000 salary + annual bonus eligibility + medical/dental/vision/STD/LTD/Life + 401(k) + PTO Equal Employment Opportunity / Legal Disclaimer? GXM Technologies LLC is an Equal Opportunity Employer and participates in E-Verify to confirm employment eligibility. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. GXM Technologies LLC provides reasonable accommodations in accordance with applicable law. This job description is not intended to be a complete list of duties and responsibilities, which may change at any time with or without notice. Employment is at-will where permitted by law, meaning either the employee or the Company may terminate employment at any time, with or without cause or notice, subject to applicable legal requirements.? PId3db67961ac9-6984
09/21/2026
Full time
Description: GXM Technologies is seeking a Senior Agile Program Integration Lead to support advanced defense and space mission programs requiring disciplined Agile execution, complex systems integration, and enterprise-level delivery synchronization. This role provides senior leadership across multiple technical teams and workstreams, using hands-on Scaled Agile Framework (SAFe) practices to align planning, technical integration, MVP releases, operational milestones, and Initial Operational Capability (IOC) objectives. The ideal candidate combines hands-on SAFe execution with technical program integration, systems engineering awareness, release management, and operational mission delivery. This individual will work with Program Managers, Product and Solution Management, engineers, DevSecOps teams, architects, cybersecurity personnel, test organizations, and Government stakeholders to translate priorities into executable Program Increments and synchronized delivery plans. This role is onsite in Colorado Springs, CO due to operational integration and classified mission requirements. Hybrid flexibility may be available over time based on mission requirements, program execution needs and achievement of objectives. Responsibilities Serve as the senior Agile program integration lead, providing hands-on SAFe execution leadership across multiple technical teams, Agile Release Trains (ARTs), and integrated workstreams. Apply SAFe practices to synchronize systems engineering, software, cloud, cybersecurity, data, DevSecOps, integration, test, and operational mission teams against shared program objectives. Lead and facilitate SAFe planning and synchronization activities, including: Program Increment (PI) Planning and PI execution; ART Sync, Scrum of Scrums, and cross-team coordination; System Demos and Inspect & Adapt events ; Dependency, impediment, and ROAM risk management; MVP, capability release, and integration coordination; Operational milestone and IOC readiness alignment Configure and manage Jira, Confluence, and enterprise Agile planning tools to maintain program backlogs, PI objectives, capabilities and features, dependencies, risks, roadmaps, release plans, and delivery visibility. Develop and maintain integrated roadmaps, delivery schedules, release plans, and milestone artifacts that align SAFe PI cadence and team commitments with the Integrated Master Schedule (IMS), technical baselines, operational events, and IOC objectives. Facilitate cross-team synchronization, decision-making, and issue resolution across technical teams, mission stakeholders, engineering organizations, Government leadership, and delivery partners. Provide hands-on leadership for Agile ceremonies and program-level events, ensuring decisions, dependencies, risks, actions, and commitments are documented and driven to closure. Monitor PI objectives, delivery predictability, flow metrics, risks, dependencies, constraints, and operational impacts; lead mitigation, escalation, and corrective action when delivery is at risk. Provide program leadership with actionable metrics, Jira dashboards, roadmap reporting, PI status, milestone health, dependency visibility, risk trends, and executive-level reporting. Collaborate with Program Managers, Enterprise Architects, Chief Engineers, Product and Solution Management, Technical Leads, cybersecurity teams, and mission stakeholders to align Agile execution with engineering and operational requirements. Drive continuous improvement of SAFe, Lean-Agile, DevSecOps, and delivery management practices appropriate to classified and mission-critical environments. Coordinate configuration management, knowledge management, and documentation alignment so program baselines, Agile artifacts, technical decisions, release content, and delivery evidence remain current and traceable. Lead transition planning, release coordination, capability deployment, and readiness synchronization aligned to mission events, MVP demonstrations, and IOC objectives. Requirements: U.S. Citizen with active TS/SCI clearance. Bachelor's degree in engineering, computer science, information systems, business, program management, or a related discipline; equivalent relevant experience may be considered. 8+ years of experience in Agile delivery, technical program integration, systems integration, release management, software-intensive programs, or operational program execution, including senior responsibility for cross-team delivery. Demonstrated hands-on experience implementing and executing the Scaled Agile Framework (SAFe) in a complex, multi-team technical environment; certification or classroom knowledge alone is not sufficient. Demonstrated experience leading or directly facilitating SAFe program-level activities, including: PI Planning, PI execution, and PI objective management; ART Sync, Scrum of Scrums, and dependency coordination; System Demos, Inspect & Adapt, and continuous improvement activities; ROAM risk management, impediment escalation, and cross-team issue resolution; Release planning, capability synchronization, and enterprise delivery visibility Strong hands-on experience using Jira and Confluence to configure workflows, dashboards, roadmaps, backlogs, dependencies, reporting, and program-level delivery views supporting SAFe execution. Applied knowledge of SAFe Lean-Agile principles, ART execution, backlog hierarchy, capabilities and features, WSJF or comparable prioritization, flow metrics, and value delivery. Working knowledge of systems integration, systems engineering, software development, cloud, cybersecurity, DevSecOps, CI/CD, test, and operational mission environments. Experience coordinating cross-functional and multi-organizational technical teams where execution depends on influence, integration, and stakeholder alignment rather than direct authority. Strong understanding of dependency management, release coordination, schedule integration, milestone tracking, delivery synchronization, execution risk, and alignment between Agile plans and program schedules. Strong analytical, organizational, facilitation, leadership, communication, and stakeholder management skills in classified, mission-critical, fast-paced environments. Desired Qualifications Experience supporting operational Command and Control (C2), space mission systems, mission systems integration, or cloud-native operational environments within DoD or the Intelligence Community. Experience with Jira Advanced Roadmaps, Jira Align, Structure, BigPicture, Tempo, or equivalent enterprise Agile planning and portfolio management tools. Experience serving as a Release Train Engineer (RTE), Senior Scrum Master, Agile Program Lead, or comparable SAFe program-level integration role supporting one or more ARTs. Experience integrating SAFe execution with DevSecOps pipelines, CI/CD, software factories, cloud-native delivery, systems engineering, and operational integration. Experience supporting operational readiness reviews, MVP releases, system demonstrations, mission rehearsals, operational acceptance, or IOC demonstrations. SAFe Release Train Engineer (RTE), SAFe Agilist, SAFe Scrum Master, SAFe Practice Consultant (SPC), PMP, PMI-ACP, or equivalent certification preferred. Experience supporting executive-level reporting, Government stakeholders, U.S. Space Force or Space Systems Command organizations, or multi-contractor defense programs preferred. $150,000-$210,000 salary + annual bonus eligibility + medical/dental/vision/STD/LTD/Life + 401(k) + PTO Equal Employment Opportunity / Legal Disclaimer? GXM Technologies LLC is an Equal Opportunity Employer and participates in E-Verify to confirm employment eligibility. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. GXM Technologies LLC provides reasonable accommodations in accordance with applicable law. This job description is not intended to be a complete list of duties and responsibilities, which may change at any time with or without notice. Employment is at-will where permitted by law, meaning either the employee or the Company may terminate employment at any time, with or without cause or notice, subject to applicable legal requirements.? PId3db67961ac9-6984
Job Overview: We are seeking a highly experienced Senior AWS / Databricks Infrastructure Engineer to join our platform engineering team. This individual will play a critical role in designing, scaling, and operating our cloud-based data platform, with a strong focus on AWS networking, Databricks infrastructure, and enterprise data integrations. This is a hands-on, senior-level role requiring deep technical expertise and the ability to operate independently in a fast-paced environment. The ideal candidate is a proactive problem solver who can quickly onboard, take ownership of complex infrastructure challenges, and drive operational excellence. Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. Responsibilities Cloud Infrastructure and Networking Design, implement, and manage complex AWS networking environments, including: CIDR planning, subnet design, and IP address management IPv4 exhaustion mitigation strategies and subnet sizing optimization VPC architecture, peering, and multi-account connectivity Troubleshoot and resolve advanced networking issues across distributed cloud environments Ensure scalable and secure network architecture across all AWS accounts Databricks Platform Operations Own and optimize Databricks deployments on AWS, including: Workspace networking configuration Compute cluster scaling, performance tuning, and cost optimization IP allocation and release management for ephemeral job clusters Support large-scale, production-grade data workloads using the Databricks Lakehouse Platform Infrastructure as Code & Automation Develop and manage infrastructure using Terraform across multi-environment and multi-account setups Implement modular, reusable infrastructure patterns aligned with best practices Drive automation across infrastructure provisioning and operational workflows CI/CD & Platform Engineering Build, optimize, and maintain CI/CD pipelines for infrastructure, applications, and data workloads Improve pipeline reliability, performance, and deployment automation Partner with engineering teams to enable seamless continuous delivery Kubernetes and Platform Operations Operate and manage EKS/Kubernetes environments: Deploy workloads using Helm and kubectl Configure observability, logging, and monitoring Troubleshoot cluster and application issues Support a broad platform ecosystem including AWS, Databricks, and containerized services Enterprise Integrations Manage and troubleshoot integrations between: AWS services Databricks Snowflake, Redshift, and other enterprise platforms Ensure reliability and performance across interconnected systems Operational Excellence and Governance Strengthen infrastructure governance processes, including: RFC/change management Release coordination Incident response and root cause analysis Improve platform reliability, observability, and operational practices Qualifications 5+ years of experience building and operating large-scale cloud infrastructure 2+ years in a data-focused DevOps, SRE, or platform engineering role Deep expertise in AWS architecture and networking, including multi-account environments Strong hands-on experience with: VPC design, CIDR/IP planning, subnet management, and VPC peering AWS IAM and cloud security best practices Proven experience managing infrastructure with Terraform at scale Experience building and optimizing CI/CD pipelines (e.g., GitHub Actions, Jenkins) Strong operational mindset with experience in incident management and production support Ability to work independently and ramp up quickly in complex environment Preferred Qualifications Hands-on experience with the Databricks Lakehouse Platform, including: Unity Catalog Delta Lake MLflow Experience administering Kubernetes (EKS) clusters in production environments Familiarity with large-scale data platforms and distributed systems WHAT WE BELIEVE At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special. We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders and we're not done yet. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Applications will be accepted until the position is filled or the posting is removed. The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $64,974 to $149,880. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world's most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at .
09/21/2026
Full time
Job Overview: We are seeking a highly experienced Senior AWS / Databricks Infrastructure Engineer to join our platform engineering team. This individual will play a critical role in designing, scaling, and operating our cloud-based data platform, with a strong focus on AWS networking, Databricks infrastructure, and enterprise data integrations. This is a hands-on, senior-level role requiring deep technical expertise and the ability to operate independently in a fast-paced environment. The ideal candidate is a proactive problem solver who can quickly onboard, take ownership of complex infrastructure challenges, and drive operational excellence. Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. Responsibilities Cloud Infrastructure and Networking Design, implement, and manage complex AWS networking environments, including: CIDR planning, subnet design, and IP address management IPv4 exhaustion mitigation strategies and subnet sizing optimization VPC architecture, peering, and multi-account connectivity Troubleshoot and resolve advanced networking issues across distributed cloud environments Ensure scalable and secure network architecture across all AWS accounts Databricks Platform Operations Own and optimize Databricks deployments on AWS, including: Workspace networking configuration Compute cluster scaling, performance tuning, and cost optimization IP allocation and release management for ephemeral job clusters Support large-scale, production-grade data workloads using the Databricks Lakehouse Platform Infrastructure as Code & Automation Develop and manage infrastructure using Terraform across multi-environment and multi-account setups Implement modular, reusable infrastructure patterns aligned with best practices Drive automation across infrastructure provisioning and operational workflows CI/CD & Platform Engineering Build, optimize, and maintain CI/CD pipelines for infrastructure, applications, and data workloads Improve pipeline reliability, performance, and deployment automation Partner with engineering teams to enable seamless continuous delivery Kubernetes and Platform Operations Operate and manage EKS/Kubernetes environments: Deploy workloads using Helm and kubectl Configure observability, logging, and monitoring Troubleshoot cluster and application issues Support a broad platform ecosystem including AWS, Databricks, and containerized services Enterprise Integrations Manage and troubleshoot integrations between: AWS services Databricks Snowflake, Redshift, and other enterprise platforms Ensure reliability and performance across interconnected systems Operational Excellence and Governance Strengthen infrastructure governance processes, including: RFC/change management Release coordination Incident response and root cause analysis Improve platform reliability, observability, and operational practices Qualifications 5+ years of experience building and operating large-scale cloud infrastructure 2+ years in a data-focused DevOps, SRE, or platform engineering role Deep expertise in AWS architecture and networking, including multi-account environments Strong hands-on experience with: VPC design, CIDR/IP planning, subnet management, and VPC peering AWS IAM and cloud security best practices Proven experience managing infrastructure with Terraform at scale Experience building and optimizing CI/CD pipelines (e.g., GitHub Actions, Jenkins) Strong operational mindset with experience in incident management and production support Ability to work independently and ramp up quickly in complex environment Preferred Qualifications Hands-on experience with the Databricks Lakehouse Platform, including: Unity Catalog Delta Lake MLflow Experience administering Kubernetes (EKS) clusters in production environments Familiarity with large-scale data platforms and distributed systems WHAT WE BELIEVE At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special. We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders and we're not done yet. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Applications will be accepted until the position is filled or the posting is removed. The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $64,974 to $149,880. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world's most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at .
Job Description We are seeking a Senior Solutions Manager, Legal AI FDE to lead product strategy and execution for customer-facing Forward Deployed Engineering (FDE) engagements in CoCounsel Legal. In this role, you will own the product direction and execution of complex Legal FDE engagements, working directly with law firm customers, Forward Deployed Engineers, Professional Services, commercial segments, and core product teams.You will turn high-value legal workflow problems into well-defined solutions and scalable product capabilities. This role focuses on end-to-end AI product lifecycle management across multiple customer deployments and requires a keen interest in the legal industry and how legal teams operate in practice. You will combine customer discovery, disciplined delivery, and strategic product judgment to ensure bespoke solutions create immediate customer value while generating reusable insights and capabilities for the broader product portfolio. Key Responsibilities Customer Engagement and Use-Case Discovery: Partner directly with law firms, corporate legal departments, legal operations teams, and internal stakeholders to understand workflows, pain points, risk considerations, and operational constraints. Translate ambiguous needs into clear product requirements, acceptance criteria, and measurable outcomes. Product Leadership Across FDE Engagements: Lead product execution across multiple legal FDE engagements. Establish priorities, structure discovery, guide delivery decisions, and maintain alignment among customers, Forward Deployed Engineers, Professional Services, and core product teams. Backlog and Execution Management: Own and maintain engagement backlogs with strong hygiene, prioritization, and transparency. Ensure work is scoped, sequenced, and tracked across discovery, build, validation, launch, and handoff. End-to-End Product Lifecycle Ownership: Manage product work from intake through development, deployment, adoption, release readiness, and transition to core product teams or ongoing customer ownership. Ensure decisions, context, and learnings are documented and reusable. Productization of Bespoke Legal Solutions: Identify recurring legal workflows, integration patterns, and solution components that can become repeatable capabilities. Recommend when work should remain customer-specific and when it should be generalized for broader market value. Legal AI Quality and Trust: Partner with engineering, subject-matter experts, and product teams to define validation criteria appropriate for legal workflows, including accuracy, transparency, traceability, security, and responsible AI considerations. Strategic Influence: Synthesize customer needs and deployment insights into recommendations for product roadmaps, reusable service offerings, enablement, and investment priorities. Required Qualifications 7+ years of product management experience, ideally in enterprise SaaS, AI-enabled products, workflow platforms, integrations, or implementation-heavy environments. Demonstrated experience leading complex, customer-facing product work across multiple stakeholders and parallel initiatives. Proven ability to convert ambiguous customer problems into clear product strategy, requirements, prioritization, and execution plans. Strong executive communication, facilitation, negotiation, and decision-making skills. Experience partnering closely with engineering teams and influencing cross-functional partners without direct authority. Preferred Qualifications Strong understanding of legal teams, legal operations, law firm workflows, or adjacent professional-service environments. Familiarity with legal use cases such as legal research, drafting, review, knowledge management, litigation, transactional, compliance, or legal operations. Hands-on experience with generative AI, agentic workflows, APIs, enterprise integrations, or document-intensive workflows. Proven track record of transitioning bespoke customer solutions into reusable product capabilities or scalable delivery patterns. New Position: This position is open due to an existing vacancy to support our evolving business needs. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role.In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $115,300 USD - $214,100 USD. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $100,100 USD - $185,900 USD. For Ontario, Canada, the base compensation range for this role is $108,000 CAD - $158,000 CAD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth . click apply for full job details
09/21/2026
Full time
Job Description We are seeking a Senior Solutions Manager, Legal AI FDE to lead product strategy and execution for customer-facing Forward Deployed Engineering (FDE) engagements in CoCounsel Legal. In this role, you will own the product direction and execution of complex Legal FDE engagements, working directly with law firm customers, Forward Deployed Engineers, Professional Services, commercial segments, and core product teams.You will turn high-value legal workflow problems into well-defined solutions and scalable product capabilities. This role focuses on end-to-end AI product lifecycle management across multiple customer deployments and requires a keen interest in the legal industry and how legal teams operate in practice. You will combine customer discovery, disciplined delivery, and strategic product judgment to ensure bespoke solutions create immediate customer value while generating reusable insights and capabilities for the broader product portfolio. Key Responsibilities Customer Engagement and Use-Case Discovery: Partner directly with law firms, corporate legal departments, legal operations teams, and internal stakeholders to understand workflows, pain points, risk considerations, and operational constraints. Translate ambiguous needs into clear product requirements, acceptance criteria, and measurable outcomes. Product Leadership Across FDE Engagements: Lead product execution across multiple legal FDE engagements. Establish priorities, structure discovery, guide delivery decisions, and maintain alignment among customers, Forward Deployed Engineers, Professional Services, and core product teams. Backlog and Execution Management: Own and maintain engagement backlogs with strong hygiene, prioritization, and transparency. Ensure work is scoped, sequenced, and tracked across discovery, build, validation, launch, and handoff. End-to-End Product Lifecycle Ownership: Manage product work from intake through development, deployment, adoption, release readiness, and transition to core product teams or ongoing customer ownership. Ensure decisions, context, and learnings are documented and reusable. Productization of Bespoke Legal Solutions: Identify recurring legal workflows, integration patterns, and solution components that can become repeatable capabilities. Recommend when work should remain customer-specific and when it should be generalized for broader market value. Legal AI Quality and Trust: Partner with engineering, subject-matter experts, and product teams to define validation criteria appropriate for legal workflows, including accuracy, transparency, traceability, security, and responsible AI considerations. Strategic Influence: Synthesize customer needs and deployment insights into recommendations for product roadmaps, reusable service offerings, enablement, and investment priorities. Required Qualifications 7+ years of product management experience, ideally in enterprise SaaS, AI-enabled products, workflow platforms, integrations, or implementation-heavy environments. Demonstrated experience leading complex, customer-facing product work across multiple stakeholders and parallel initiatives. Proven ability to convert ambiguous customer problems into clear product strategy, requirements, prioritization, and execution plans. Strong executive communication, facilitation, negotiation, and decision-making skills. Experience partnering closely with engineering teams and influencing cross-functional partners without direct authority. Preferred Qualifications Strong understanding of legal teams, legal operations, law firm workflows, or adjacent professional-service environments. Familiarity with legal use cases such as legal research, drafting, review, knowledge management, litigation, transactional, compliance, or legal operations. Hands-on experience with generative AI, agentic workflows, APIs, enterprise integrations, or document-intensive workflows. Proven track record of transitioning bespoke customer solutions into reusable product capabilities or scalable delivery patterns. New Position: This position is open due to an existing vacancy to support our evolving business needs. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role.In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $115,300 USD - $214,100 USD. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $100,100 USD - $185,900 USD. For Ontario, Canada, the base compensation range for this role is $108,000 CAD - $158,000 CAD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/21/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/21/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/21/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
09/21/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details