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Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Top Secret (TS) What You Will Do: The Data Analyst & IT Consultant will oversee and manage the requirements gathering, development, and integration of information technology tools and programs to enable and support the facilities and real estate management functions of the client. The Data Analyst & IT Consultant will build relationships with portfolio managers and other stakeholders to quickly and expediently address issues or opportunities that may arise related to the communications, tracking, and management of the facilities portfolio. Tasks include, but are not limited to: Meets with facilities management stakeholders to gather IT requirements for development of internal tools and communication sites. Interacts regularly with clients to ensure that objectives are being met while anticipating and responding to client needs. Develop and assist with deployment of IT and AI tools (e.g., SharePoint, Tririga, Power Automate, Power Apps, SQL, Access, Python, CoPilot, etc) for client use. Performs regular reviews of tools, recommends, and develops enhancements, fixes, and revisions as necessary. Works closely with the Assistant Real Estate Manager and Real Estate Manager on projects and management of facilities IT tools and sites. Prepares reports to track project status and inform management decision making. Run standard reports for management review and runs ad hoc reports with assistance. Assist with the design of reports utilizing a variety of software tools. Prepare and distribute critical date reports; maintain tickler system for tracking important dates and tasks. Perform other duties as assigned. What You Will Need: An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD security clearance Bachelor's degree; FOUR (4) years' additional professional experience in lieu of a degree. Minimum THREE (3) or more years of experience in managing Enterprise level software development, implementation and deployment in government or corporate section. This role requires 5 days a week on-site in Washington, DC. What Would Be Nice To Have: FIVE (5) or more years of experience in managing Enterprise level software development, implementation and deployment in government or corporate section. Experience with Microsoft Software Development in SharePoint or Microsoft Solution Associate, SQL, or other database development (certifications are a plus) CPM or RPA professional designation or candidacy PMP certification Experience with of Microsoft Office Suite, Microsoft Access, MS SQL Server, SharePoint Business Intelligence and Project Management Real estate license preferred Experience developing and deploying solutions using AI tools such as CoPilot Excellent written and verbal communication skills Strong organizational and analytical skills Ability to provide efficient, timely, reliable, and courteous service to customers Ability to effectively present information Ability to respond to sensitive issues Ability to solve problems with organizational objectives in mind Intermediate to advanced skills with Microsoft Office Suite Decisions made with thorough understanding of procedures, organizational policies, and business practices to achieve general results and deadlines The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Secret What You Will Do: As a Program Analyst focused on Data and Analytics, you will contribute to the Department of State (DoS) Political Military Affairs Bureau's analytical mission by developing dashboards, visualizations, and executive level reporting products that translate complex program and performance information into actionable insights. Your work will involve analyzing trends in programmatic, operational, and policy related data; preparing concise analytical narratives; and ensuring that findings are accessible and aligned to leadership priorities. You will coordinate with program managers, subject matter experts, and data stewards to refine requirements, validate metrics, and maintain data quality. Additionally, you will play a key role in advancing data literacy and promoting analytic best practices across the organization by supporting training, documentation, and guidance for stakeholders working with data products. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance. Bachelor's degree in data science, public policy, international affairs, or a related discipline required, or equivalent combination of education and relevant experience. Three (3) or more years of experience in data analysis, visualization, or program evaluation, preferably with federal agencies. Experience in Microsoft Power BI, Excel, and other data analysis or visualization platforms; familiarity with SQL preferred. Experience in translating program and performance data into clear analytical products, dashboards, and executive-level reporting. What Would Be Nice To Have: Professional certifications or formal training in data analytics or visualization (e.g., Power BI or Tableau) desirable. Demonstrated strong written and oral communication skills. Prior experience creating stakeholder training, user guides, or enablement materials to support data literacy and adoption of analytic tools. Background supporting cross functional teams or interagency coordination, especially in environments where policy, operations, and data intersect. The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth. You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues promptly, lobby management and creating a welcoming environment. You serve as a trusted expert, providing clarity on policies, guidance on execution and assistance with escalations. This position will provide support for the Lebanon Plaza branch and Hershey Cocoa branches. Assist customers with various transactions, including deposits, withdrawals and payments. Oversee operational risk control measures to safeguard branch assets, including Vault and ATM custodianship. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Effective lobby management to optimize customer flow and engagement. Resolve customer issues promptly and effectively. Build and maintain strong relationships with customers to elevate their banking experience and foster loyalty. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Conduct cash counts and maintain accurate audit logs. Support the teller line, use coaching tools, and provide feedback to ensure efficient and accurate transactions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Utilize data-driven decision-making to improve branch performance and operational efficiency. Assist colleagues in achieving their developmental goals and career aspirations. Responsibilities may extend to supporting nearby branch locations based on business necessity or as required based on branch designation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent work experience - Required Qualifications: 3+ Years Demonstrated successful experience in branch banking or a related operations/support function - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Operations Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 18+ Months Cash handling experience - Required. (AND) 18+ Months Customer service experience within a high volume, fast paced and constantly changing environment. - Required. Proficient in cash handling and maintaining audit logs. Excellent customer service skills and a passion for helping others. Proven ability to build relationships and enhance customer experience. Strong problem-solving skills with a proactive approach to issue resolution. Proficient in using digital tools and technology to enhance customer engagement. Ability to make data-driven decisions to improve operational outcomes. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Excellent communication, consultative and influence skills both verbal and written. Self-motivated to succeed in a goal driven environment. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $64,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead planning, execution, and delivery of technical projects across data, analytics, and system implementation workstreams. Coordi nate between client stakeholders, technical teams, and leadership. Define project scope, timelines, milestones, and resource requirements aligned to client objectives. Monitor day-to-day project activities, ensuring deliverables are completed on time and within budget. Facilitate Agile ceremonies or project status meetings, including sprint planning, stand-ups, and retrospectives. Identify , track, and mitigate risks, issues, and dependencies across multiple workstreams. Translate business requirements into actionable tasks and technical requirements for delivery teams. Drive stakeholder engagement, providing clear status updates, executive briefings, and performance reports. Ensure adherence to governance, compliance, and quality standards throughout the project lifecycle . Support change management efforts, including user adoption, training coordination, and transition planning. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree FIVE (5) or more years of experience managing technical projects in a consulting, government, or enterprise environment Experience leading cross-functional teams including developers, data engineers, and business analysts Experience tracking budgets, managing resources, and forecasting project delivery timelines Ability to work onsite in a client environment as required What Would Be Nice To Have: PMP, Certified Scrum Master (CSM), PMI-ACP, or other relevant certification (preferred) Experience supporting Navy clients or familiarity with Navy operations, systems, or organizational structures (preferred) Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches) Proven ability to manage complex projects involving data platforms, system integrations, or analytics solutions Hands-on experience using Jira for project tracking, backlog management, and workflow coordination Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment Strong client-facing experience with the ability to communicate effectively with both technical and non-technical stakeholders What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth. You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues promptly, lobby management and creating a welcoming environment. You serve as a trusted expert, providing clarity on policies, guidance on execution and assistance with escalations. Assist customers with various transactions, including deposits, withdrawals and payments. Oversee operational risk control measures to safeguard branch assets, including Vault and ATM custodianship. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Effective lobby management to optimize customer flow and engagement. Resolve customer issues promptly and effectively. Build and maintain strong relationships with customers to elevate their banking experience and foster loyalty. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Conduct cash counts and maintain accurate audit logs. Support the teller line, use coaching tools, and provide feedback to ensure efficient and accurate transactions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Utilize data-driven decision-making to improve branch performance and operational efficiency. Assist colleagues in achieving their developmental goals and career aspirations. Responsibilities may extend to supporting nearby branch locations based on business necessity or as required based on branch designation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma or GED - Required Qualifications: 3+ Years Demonstrated successful experience in branch banking or a related operations/support function - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Operations Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 18+ Months Cash handling experience - Required. (AND) 18+ Months Customer service experience within a high volume, fast paced and constantly changing environment. - Required. Proficient in cash handling and maintaining audit logs. Excellent customer service skills and a passion for helping others. Proven ability to build relationships and enhance customer experience. Strong problem-solving skills with a proactive approach to issue resolution. Proficient in using digital tools and technology to enhance customer engagement. Ability to make data-driven decisions to improve operational outcomes. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Excellent communication, consultative and influence skills both verbal and written. Self-motivated to succeed in a goal driven environment. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. This position will travel between and provide support for Oregon Pike Branch and Lancaster City Branch. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $64,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Job Description Your Mission The Systems Administrator is responsible for the implementation, administration, and ongoing support of the organization's IT infrastructure. This role ensures reliable operation, performance, and availability of IT systems that support daily business operations. The position works closely with IT teams and vendors to maintain and improve infrastructure services. How you will make a difference Network & Systems Management Install, configure, maintain, and support servers, workstations, operating systems, network equipment, and peripheral devices Manage server platforms, virtualization environments, email systems, print services, cloud and business applications Monitor system, server and application performance and address issues proactively Operations & Support Administer user accounts, permissions, and storage allocations Execute regular backups, restorations, and disaster recovery testing Troubleshoot and resolve hardware and software issues; escalate issues as needed Maintenance & Improvements Perform patching, upgrades, repairs, and reconfigurations of hardware and software Maintain accurate asset inventories, system documentation, and technical configurations Evaluate and recommend hardware, software, and infrastructure improvements Coordinate with application, database, and network teams on deployments and enhancements Collaboration & Documentation Work with vendors, service providers, and internal teams to support IT services Create technical documentation and operational reports Collaborate with IT Security Manager What you should be good at Education and Experience Education: Bachelor's degree in computer science, information technology or related field or equivalent practical experience Minimum of seven years' experience administering servers and enterprise IT systems. Technical knowledge Strong knowledge of network, server, and desktop operating systems Hands-on experience with enterprise network hardware and protocols Experience with virtualization platforms and enterprise applications Proven ability to troubleshoot complex hardware and software issues Experience with backup and recovery operations Experience maintaining system and process documentation Preferred / Beneficial Technical Experience Active Directory, Altiris, Azure, BeyondTrust, Cisco Switches, CrowdStrike, Ivanti Service Manager, Meraki Access Points (APs), Mimecast, M365, Proxmox Virtual Environment, VMWare, Windows Server Administration Work Conditions Full-time onsite position; prolonged periods of sitting and computer use Occasional lifting and movement of IT equipment; occasional inspection of cabling and infrastructure What you can look forward to Professional Development : Educational assistance programs and opportunities for career growth. Supportive Environment : A stable, team-based culture that values collaboration and innovation. Inclusive Workplace : Join a company committed to equity, diversity, and inclusion, fostering a culture of belonging. Comprehensive Benefits : 401(k) plan with matching contributions, health insurance (medical, dental, vision), FSA and HSA options. Generous PTO and paid holidays for a healthy work-life balance. Competitive Compensation : This is a salaried exempt position with a pay range from $72,000 - $107,000 per year. Pay will be based on qualifications and experience. Location: The role is based at the Deublin Company facility in Waukegan, IL. The role will work onsite five days per week. Local candidates encouraged to apply; no relocation benefit for this position. Travel : Limited international travel may be required Who we are Hoerbiger Rotary Solutions/Deublin Company is the leading manufacturer of Rotating Unions and Electrical Slip Rings- devices that allow the transfer of pressurized fluid or electricity from a stationary source into rotating machinery. Deublin spans the world with 13 offices including 5 manufacturing plants and wholly owned subsidiaries in Austria, Brazil, China, France, Germany, Italy, Japan, Korea, Poland, Singapore, Spain, United Kingdom and United States. In Waukegan, the award-winning, ISO 9001-certified manufacturing plant, comprises approximately 200,000 sq. ft. accommodating administration, sales, marketing, engineering, manufacturing, research and development as well as a complete training facility. Join our global Hoerbiger team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values-Pioneering Spirit, Courage, Fairness, and Closeness-we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. HOERBIGER is an Equal Opportunity Employer • Drug Free Workplace • E-verify

Job Description Job Description Description Technical Lead - Microsoft Technologies (.NET, Azure, Angular, AI) Preference will be given to candidates located in Dallas, TX, New Jersey or New York City metro area who are willing to have an insite interview, and/or work a hybrid schedule. About Hallmark Health Care Solutions At Hallmark Health Care Solutions, what we do and how we do it go hand in hand. We bring a relentless focus to both our products and our people-grounded in curiosity, a bias for action, accountability and ownership, strong judgment, and a willingness to challenge the status quo in pursuit of better outcomes. Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years' experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes. Position Summary Seeking a hands-on Technical Lead with strong Microsoft stack, Azure, Angular, and cloud-native application expertise. The ideal candidate will lead teams, design scalable solutions, and drive engineering best practices. Experience with Azure AI, Azure OpenAI, or similar platforms is required. The role combines technical leadership, hands-on development, code reviews, architecture guidance, and mentoring. Key Responsibilities Software Development Design and develop scalable enterprise applications using C#, .NET Core/.NET 8+, ASP.NET Core, and Web APIs. Develop modern, responsive front-end applications using Angular and TypeScript. Build secure RESTful APIs and microservices. Optimize application performance, scalability, and reliability. Troubleshoot complex production issues and provide root cause analysis. Exposure to Basic Azure Cloud & Infrastructure Management and services like AKS, Service Bus, App Insights etc . Design and implement authentication and authorization using Microsoft Entra ID (Azure AD) and Azure AD B2C (Microsoft Entra External ID). Candidate should have practical experience implementing AI solutions, Should have exposure to Database design & Performance optimization AI Solution Design & Delivery Understand business problems and translate them into scalable AI/ML and Generative AI solutions. Design, develop, and deploy enterprise-grade AI systems with a strong focus on reliability, scalability, monitoring, and measurable outcomes. Lead or contribute to multiple AI initiatives simultaneously while coordinating with engineering leads, product managers, architects, and offshore teams. Technical Leadership Lead one or more Agile development teams delivering enterprise SaaS applications. Provide technical direction and architectural guidance throughout the software development lifecycle. Establish and enforce coding standards, design principles, and development best practices. Conduct thorough code reviews and ensure high-quality, maintainable code. Mentor developers and help improve their technical capabilities. Participate in sprint planning, backlog refinement, estimation, and technical design discussions. Drive engineering excellence through automation, quality, and continuous improvement. Candidate will be working closely with Product Managers, Architects, QA Engineers, DevOps Engineers, and Business Analysts. Skills, Knowledge & Expertise Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). 8+ years of software development experience using Microsoft technologies. 3+ years leading engineering teams or serving as a Technical Lead Expert-level proficiency in: C# .NET Core / .NET 6/7/8 ASP.NET Core Web APIs Entity Framework Core SQL Server Strong experience with Angular (v12+) and TypeScript. 2+ years of software engineering experience with at least 3+ years focused on AI/ML and Generative AI initiatives. Strong hands-on experience building and deploying production AI systems. Experience delivering AI initiatives independently in enterprise environments. Strong understanding of LLMs, Agentic AI architectures, and RAG systems. Extensive experience designing and developing cloud-native applications on Microsoft Azure. Strong understanding of Microservices Architecture and Domain-Driven Design (DDD). Experience implementing CI/CD pipelines using Azure DevOps or GitHub Actions. Strong knowledge of Azure AD, Azure AD B2C (Microsoft Entra External ID), OAuth 2.0, and JWT. Excellent debugging, troubleshooting, and performance optimization skills. Experience conducting technical design reviews and code reviews. Job Benefits Medical, Dental, and Vision Insurance with Employee Premiums Covered by HHCS at 100% and Company Cost Share for any Dependents Enrolled $3000 Annual Company Contributions to HSAs for all Employees Enrolled in the HSA Eligible Health Plan Unlimited Paid Time Off Pre-Tax and Roth 401(K) Retirement Options On-Site Gym, Free Parking, and Provided Lunches 3 Times per Week in the Dallas Office! Hallmark Health Care Solutions, Inc is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. HHCS reserves the right to amend the job description, duties or qualifications based on company needs. By applying to Hallmark Health Care Solutions, your application and all supplemental information is subject to our Privacy Policy. When clicking "Apply", you will be redirected to our Applicant Tracking System, Pinpoint.

Job Description Job Description ATFM Analyst / Strategist CGH Technologies, Inc. (CGH) is a business solutions firm specializing in Data Management, Software Engineering, and Business Intelligence. Based in the Washington, D.C. corridor, CGH supports government, commercial, and international clients with management consulting, software development, infrastructure and facilities support, and program management for large, complex operational environments. CGH has an exciting opportunity for an Air Traffic Flow Management (ATFM) Analyst / Strategist to join our team supporting the FAA's PERTI program. Position Overview The ATFM Analyst / Strategist provides operational analysis, advanced planning, and customer support for the PERTI contract. This position works closely with FAA personnel, aviation stakeholders, meteorologists, field facilities, and other operational partners to analyze conditions across the National Airspace System (NAS), identify potential constraints, and support the development and communication of strategic traffic management plans. This is a mission-critical position supporting a 24/7/365 operational environment. Key Responsibilities Schedule and support OPS and PERTI webinars. Review, analyze, and maintain OPSNET, NAS Daily, and other operational reports. Analyze weather products, Technical Operations data, system impact reports, traffic demand, and other potential constraints to develop PERTI advanced planning content. Collaborate with National Aviation Meteorologists to review forecast en route and terminal conditions, outlooks, maps, and potential operational impacts. Develop, review, and conduct daily collaborative advanced planning webinars and supporting PDF materials. Prepare, finalize, distribute, and upload advanced planning documents to FAA systems and websites. Provide direct support to the National Operations Manager (NOM) and Planner during planning webinars, including presentation preparation, slide updates, call-list management, log entries, and advisories. Coordinate with NAV CANADA regarding potential constraints, CAN routes, and other cross-border operational considerations. Manage Zoom webinar registration, information sharing, attendee reporting, and scheduling. Coordinate with field facilities, airlines, aviation representatives, and DDSO offices regarding SIRs, construction, weather, and other events that may affect NAS operations. Coordinate with ATCSCC Space Operations regarding launch and recovery activities, including potential NAS impacts, NOTAM information, and development of supporting graphics. Conduct VACAPES next-day planning conferences with ZDC, Giantkiller, ZBW, and ZNY when required. Develop materials and participate in weekly CADENA web conferences. Prepare daily summaries of significant NAS activity. Provide same-day, prior-day, next-day, historical, demand, and Traffic Management Initiative (TMI) analysis in response to operational needs and ad hoc NOM requests. Compile and complete the daily PERTI plan review and distribute it to appropriate stakeholders and managers. Provide training and briefings to new NTMOs on PERTI responsibilities, tools, processes, and planning fundamentals. Provide coaching, feedback, and mentoring to NTMOs training on operational planner and PERTI responsibilities. Support the development and continuous improvement of operational and planning tools, processes, and procedures. QUALIFICATIONS Experience 3+ years of demonstrated hands-on experience in an Analyst/Strategist or related role. Experience supporting complex, time-sensitive aviation or operational environments is preferred. Education Bachelor's degree required. Degree in Engineering, Science, Mathematics, or a related technical discipline preferred. Technical & Computer Skills Proficiency with Microsoft Office Suite. Ability to review, interpret, and communicate operational and technical information. Ability to analyze multiple sources of data and translate findings into clear, actionable planning information. Knowledge, Skills & Abilities U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for three or more years. Must be available for shift work (day, swing, evening) as the team operates 24x7x365, including holidays. Strong interpersonal, verbal, and written communication skills. Must be highly organized, reliable, and possess excellent time-management skills. Must be a team player with a proactive work style. Strong analytical and problem-solving skills. Ability to prioritize and perform effectively in a fast-paced, mission-critical operational environment. Ability to work effectively with government customers, operational personnel, and aviation industry stakeholders. Ability to work independently while contributing effectively within a collaborative team environment. Physical Requirements While performing the duties of this position, the individual is regularly required to sit, stand, talk, hear, and use a computer, keyboard, and mouse for several hours each day. Occasional light lifting of up to 10 pounds may be required. Government Eligibility Candidates selected will be subject to a Government background investigation and must meet eligibility requirements. Compensation The hiring range for this position, expressed as an annualized full-time equivalent (FTE), is $150K-$160K pe r year , based on relevant experience and position requirements as determined by the customer parameters. Please note: This is a part-time position. Actual earnings will be prorated based on the employee's scheduled hours. Benefits CGH offers a comprehensive benefits package, including: 401(k) retirement plan Paid Time Off (PTO) Join the CGH Team If you are an analytical, collaborative aviation professional who thrives in a dynamic operational environment and wants to contribute to the safe and efficient operation of the National Airspace System, we encourage you to apply. CGH Technologies, Inc. is an Equal Opportunity Employer. Job Posted by ApplicantPro

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Santander's Corporate & Investment Banking (CIB) business is seeking an experienced PolyPath Market Risk Specialist with strong technical and business knowledge to support pricing, valuation, and market risk activities within a large banking or capital markets environment. The ideal candidate will have deep expertise in PolyPath, strong hands-on programming skills in Python and Java, and solid knowledge of fixed income products, particularly structured products such as Mortgage-Backed Securities, Collateralized Mortgage Obligations, and other securitized fixed income instruments. Candidate should understand both the business side of market risk and the technical side of supporting large-scale financial systems. They should be comfortable working with traders, risk managers, quants, model teams, developers, and infrastructure teams. This role requires someone who can work closely with front office, risk, finance, model, and technology teams to support risk models, valuation tools, pricing workflows, and market risk systems. Key Responsibilities Support and enhance PolyPath platform capabilities used for pricing, valuation, trading, and market risk workflows. Partner with business, risk, model, and technology teams to translate complex market risk and fixed income requirements into scalable technical solutions. Support market risk processes including sensitivities, stress testing, scenario analysis, VaR, pricing, and valuation workflows. Work with fixed income and structured products, including: Mortgage-Backed Securities Collateralized Mortgage Obligations Asset-backed or securitized products Other structured fixed income instruments Develop, enhance, and troubleshoot applications, scripts, and integration components using Python and Java. Support pricing pipelines, risk data flows, market data integration, and valuation processes within the PolyPath ecosystem. Analyze system issues, performance bottlenecks, data discrepancies, and production incidents related to PolyPath and downstream risk systems. Collaborate with front office, risk, finance, infrastructure, and application development teams to ensure accurate and timely delivery of risk analytics. Support migration, modernization, and integration initiatives involving legacy trading or risk systems and PolyPath architecture. Improve platform stability through automation, monitoring, alerting, and issue resolution processes. . What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: Expert-level knowledge of PolyPath. Strong experience in market risk, preferably within banking or capital markets. Strong programming skills in Python and Java. Solid understanding of fixed income products, pricing, valuation, and risk analytics. Experience supporting risk models, valuation tools, pricing engines, or market risk platforms. Ability to troubleshoot complex system, data, and pricing issues across multiple technology platforms. Strong analytical skills with the ability to explain technical and market risk concepts clearly to both business and technology teams. Experience working in a large banking, financial services, or regulated financial institution environment. 10+ years of experience in banking, capital markets, financial technology, or market risk technology preferred. Preferred Qualifications Experience working directly with front office, market risk, finance, model validation, or quantitative teams. Strong knowledge of structured fixed income products, especially: MBS CMO ABS Securitized products Understanding of: Pricing Valuation Sensitivities Stress testing VaR Scenario analysis Yield curves Risk factors Market data Experience with system integration using APIs, messaging frameworks, batch processes, or data pipelines. Experience supporting real-time or high-volume capital markets platforms. Strong production support, issue management, and root-cause analysis experience. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $220,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth. You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues promptly, lobby management and creating a welcoming environment. You serve as a trusted expert, providing clarity on policies, guidance on execution and assistance with escalations. Assist customers with various transactions, including deposits, withdrawals and payments. Oversee operational risk control measures to safeguard branch assets, including Vault and ATM custodianship. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Effective lobby management to optimize customer flow and engagement. Resolve customer issues promptly and effectively. Build and maintain strong relationships with customers to elevate their banking experience and foster loyalty. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Conduct cash counts and maintain accurate audit logs. Support the teller line, use coaching tools, and provide feedback to ensure efficient and accurate transactions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Utilize data-driven decision-making to improve branch performance and operational efficiency. Assist colleagues in achieving their developmental goals and career aspirations. Responsibilities may extend to supporting nearby branch locations based on business necessity or as required based on branch designation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma or GED - Required Qualifications: 3+ Years Demonstrated successful experience in branch banking or a related operations/support function - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Operations Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 18+ Months Cash handling experience - Required. (AND) 18+ Months Customer service experience within a high volume, fast paced and constantly changing environment. - Required. Proficient in cash handling and maintaining audit logs. Excellent customer service skills and a passion for helping others. Proven ability to build relationships and enhance customer experience. Strong problem-solving skills with a proactive approach to issue resolution. Proficient in using digital tools and technology to enhance customer engagement. Ability to make data-driven decisions to improve operational outcomes. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Excellent communication, consultative and influence skills both verbal and written. Self-motivated to succeed in a goal driven environment. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. This position will travel between and provide support for Oregon Pike Branch and Lancaster City Branch. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $64,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth. You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues promptly, lobby management and creating a welcoming environment. You serve as a trusted expert, providing clarity on policies, guidance on execution and assistance with escalations. This position will provide support for the Lebanon Plaza branch and Hershey Cocoa branches. Assist customers with various transactions, including deposits, withdrawals and payments. Oversee operational risk control measures to safeguard branch assets, including Vault and ATM custodianship. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Effective lobby management to optimize customer flow and engagement. Resolve customer issues promptly and effectively. Build and maintain strong relationships with customers to elevate their banking experience and foster loyalty. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Conduct cash counts and maintain accurate audit logs. Support the teller line, use coaching tools, and provide feedback to ensure efficient and accurate transactions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Utilize data-driven decision-making to improve branch performance and operational efficiency. Assist colleagues in achieving their developmental goals and career aspirations. Responsibilities may extend to supporting nearby branch locations based on business necessity or as required based on branch designation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent work experience - Required Qualifications: 3+ Years Demonstrated successful experience in branch banking or a related operations/support function - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Operations Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 18+ Months Cash handling experience - Required. (AND) 18+ Months Customer service experience within a high volume, fast paced and constantly changing environment. - Required. Proficient in cash handling and maintaining audit logs. Excellent customer service skills and a passion for helping others. Proven ability to build relationships and enhance customer experience. Strong problem-solving skills with a proactive approach to issue resolution. Proficient in using digital tools and technology to enhance customer engagement. Ability to make data-driven decisions to improve operational outcomes. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Excellent communication, consultative and influence skills both verbal and written. Self-motivated to succeed in a goal driven environment. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $64,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth. You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues promptly, lobby management and creating a welcoming environment. You serve as a trusted expert, providing clarity on policies, guidance on execution and assistance with escalations. This position will provide support for the Lebanon Plaza branch and Hershey Cocoa branches. Assist customers with various transactions, including deposits, withdrawals and payments. Oversee operational risk control measures to safeguard branch assets, including Vault and ATM custodianship. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Effective lobby management to optimize customer flow and engagement. Resolve customer issues promptly and effectively. Build and maintain strong relationships with customers to elevate their banking experience and foster loyalty. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Conduct cash counts and maintain accurate audit logs. Support the teller line, use coaching tools, and provide feedback to ensure efficient and accurate transactions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Utilize data-driven decision-making to improve branch performance and operational efficiency. Assist colleagues in achieving their developmental goals and career aspirations. Responsibilities may extend to supporting nearby branch locations based on business necessity or as required based on branch designation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent work experience - Required Qualifications: 3+ Years Demonstrated successful experience in branch banking or a related operations/support function - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Operations Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 18+ Months Cash handling experience - Required. (AND) 18+ Months Customer service experience within a high volume, fast paced and constantly changing environment. - Required. Proficient in cash handling and maintaining audit logs. Excellent customer service skills and a passion for helping others. Proven ability to build relationships and enhance customer experience. Strong problem-solving skills with a proactive approach to issue resolution. Proficient in using digital tools and technology to enhance customer engagement. Ability to make data-driven decisions to improve operational outcomes. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Excellent communication, consultative and influence skills both verbal and written. Self-motivated to succeed in a goal driven environment. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $64,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Job description: We are seeking an experienced Senior Technical Program Manager to lead complex Stratospheric Balloon and Radar programs from early customer engagement through execution and delivery. This is a highly visible, cross-functional role that combines technical leadership, program management, customer engagement, and business development. You will serve as a trusted advisor to customers and the internal leadership team, translating customer needs into technical solutions while balancing scope, cost, schedule, performance, and business objectives. The ideal candidate is a strong technical leader who can work comfortably with customers, engineers, operations, contracts, and business development and who enjoys shaping solutions rather than simply managing an existing program. What You'll Do Lead complex programs with responsibility for cost, schedule, technical performance, and customer satisfaction. Serve as the primary technical and program interface with customers and internal leadership. Shape customer requirements and technical approaches during the concept, capture, proposal, and execution phases. Translate customer needs into clear technical and system-level requirements. Lead cross-functional teams spanning engineering, operations, contracts, supply chain, and business development. Guide product architecture, technical roadmaps, feature tradeoffs, and system integration decisions. Participate in design reviews and ensure solutions align with customer requirements and engineering best practices. Identify opportunities to expand existing programs, develop new applications, and grow customer relationships. Support business development, capture, and proposal efforts by providing technical and program expertise. Work closely with customers and partners to develop innovative solutions using company and partner technologies. Monitor program performance against cost and schedule baselines and drive corrective action when needed. Coordinate long-lead procurement and supply-chain activities to support program delivery. Ensure contractual requirements are understood, executed, and flowed down to suppliers and subcontractors. Develop and deliver program status reports, technical presentations, and other customer-facing deliverables. Mentor less-experienced program managers and help establish program management best practices. Represent the company at customer meetings, industry events, and technology forums. What We're Looking For 10+ years of relevant experience, including 4+ years leading technical programs. Bachelors degree in Engineering, Business, or a related technical field; Master's preferred. Demonstrated experience leading complex engineering or systems-development programs. Strong systems engineering or technical background with the ability to engage credibly with engineering teams. Experience working directly with U.S. Government customers, particularly DoD or Intelligence Community organizations. Working knowledge of the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS). Understanding of the U.S. Government acquisition lifecycle, including requirements development, RFPs, source selection, contracting, and program execution. Experience with program financial management, forecasting, and performance reporting. Strong customer-facing, communication, presentation, and relationship-building skills. Ability to balance technical, operational, financial, and customer priorities and make sound decisions in a complex environment. Preferred Qualifications Master's degree or MBA. PMP certification. Prior experience managing engineering teams. Experience with aerospace, stratospheric balloon, radar, defense, or other advanced technology programs. Prior military or government experience. Why This Role This is an opportunity to play a hands-on leadership role in developing and delivering advanced aerospace and radar solutions. You'll have significant influence over technical direction, customer strategy, product roadmaps, and new business opportunities while working alongside highly technical engineering and operations teams. Qualifications: What We're Looking For 10+ years of relevant experience, including 4+ years leading technical programs. Bachelors degree in Engineering, Business, or a related technical field; Master's preferred. Demonstrated experience leading complex engineering or systems-development programs. Strong systems engineering or technical background with the ability to engage credibly with engineering teams. Experience working directly with U.S. Government customers, particularly DoD or Intelligence Community organizations. Working knowledge of the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS). Understanding of the U.S. Government acquisition lifecycle, including requirements development, RFPs, source selection, contracting, and program execution. Experience with program financial management, forecasting, and performance reporting. Strong customer-facing, communication, presentation, and relationship-building skills. Ability to balance technical, operational, financial, and customer priorities and make sound decisions in a complex environment. Preferred Qualifications Master's degree or MBA. PMP certification. Prior experience managing engineering teams. Experience with aerospace, stratospheric balloon, radar, defense, or other advanced technology programs. Prior military or government experience. Why This Role This is an opportunity to play a hands-on leadership role in developing and delivering advanced aerospace and radar solutions. You'll have significant influence over technical direction, customer strategy, product roadmaps, and new business opportunities while working alongside highly technical engineering and operations teams. Why is This a Great Opportunity: We are seeking an experienced Senior Technical Program Manager to lead complex Stratospheric Balloon and Radar programs from early customer engagement through execution and delivery. This is a highly visible, cross-functional role that combines technical leadership, program management, customer engagement, and business development. You will serve as a trusted advisor to customers and the internal leadership team, translating customer needs into technical solutions while balancing scope, cost, schedule, performance, and business objectives. Salary Type : Annual Salary Salary Min : $ 160000 Salary Max : $ 200000 Currency Type : USD

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Santander's Corporate & Investment Banking (CIB) business is seeking an experienced PolyPath Market Risk Specialist with strong technical and business knowledge to support pricing, valuation, and market risk activities within a large banking or capital markets environment. The ideal candidate will have deep expertise in PolyPath, strong hands-on programming skills in Python and Java, and solid knowledge of fixed income products, particularly structured products such as Mortgage-Backed Securities, Collateralized Mortgage Obligations, and other securitized fixed income instruments. Candidate should understand both the business side of market risk and the technical side of supporting large-scale financial systems. They should be comfortable working with traders, risk managers, quants, model teams, developers, and infrastructure teams. This role requires someone who can work closely with front office, risk, finance, model, and technology teams to support risk models, valuation tools, pricing workflows, and market risk systems. Key Responsibilities Support and enhance PolyPath platform capabilities used for pricing, valuation, trading, and market risk workflows. Partner with business, risk, model, and technology teams to translate complex market risk and fixed income requirements into scalable technical solutions. Support market risk processes including sensitivities, stress testing, scenario analysis, VaR, pricing, and valuation workflows. Work with fixed income and structured products, including: Mortgage-Backed Securities Collateralized Mortgage Obligations Asset-backed or securitized products Other structured fixed income instruments Develop, enhance, and troubleshoot applications, scripts, and integration components using Python and Java. Support pricing pipelines, risk data flows, market data integration, and valuation processes within the PolyPath ecosystem. Analyze system issues, performance bottlenecks, data discrepancies, and production incidents related to PolyPath and downstream risk systems. Collaborate with front office, risk, finance, infrastructure, and application development teams to ensure accurate and timely delivery of risk analytics. Support migration, modernization, and integration initiatives involving legacy trading or risk systems and PolyPath architecture. Improve platform stability through automation, monitoring, alerting, and issue resolution processes. . What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: Expert-level knowledge of PolyPath. Strong experience in market risk, preferably within banking or capital markets. Strong programming skills in Python and Java. Solid understanding of fixed income products, pricing, valuation, and risk analytics. Experience supporting risk models, valuation tools, pricing engines, or market risk platforms. Ability to troubleshoot complex system, data, and pricing issues across multiple technology platforms. Strong analytical skills with the ability to explain technical and market risk concepts clearly to both business and technology teams. Experience working in a large banking, financial services, or regulated financial institution environment. 10+ years of experience in banking, capital markets, financial technology, or market risk technology preferred. Preferred Qualifications Experience working directly with front office, market risk, finance, model validation, or quantitative teams. Strong knowledge of structured fixed income products, especially: MBS CMO ABS Securitized products Understanding of: Pricing Valuation Sensitivities Stress testing VaR Scenario analysis Yield curves Risk factors Market data Experience with system integration using APIs, messaging frameworks, batch processes, or data pipelines. Experience supporting real-time or high-volume capital markets platforms. Strong production support, issue management, and root-cause analysis experience. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $220,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth. You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues promptly, lobby management and creating a welcoming environment. You serve as a trusted expert, providing clarity on policies, guidance on execution and assistance with escalations. This position will provide support for the Lebanon Plaza branch and Hershey Cocoa branches. Assist customers with various transactions, including deposits, withdrawals and payments. Oversee operational risk control measures to safeguard branch assets, including Vault and ATM custodianship. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Effective lobby management to optimize customer flow and engagement. Resolve customer issues promptly and effectively. Build and maintain strong relationships with customers to elevate their banking experience and foster loyalty. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Conduct cash counts and maintain accurate audit logs. Support the teller line, use coaching tools, and provide feedback to ensure efficient and accurate transactions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Utilize data-driven decision-making to improve branch performance and operational efficiency. Assist colleagues in achieving their developmental goals and career aspirations. Responsibilities may extend to supporting nearby branch locations based on business necessity or as required based on branch designation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent work experience - Required Qualifications: 3+ Years Demonstrated successful experience in branch banking or a related operations/support function - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Operations Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 18+ Months Cash handling experience - Required. (AND) 18+ Months Customer service experience within a high volume, fast paced and constantly changing environment. - Required. Proficient in cash handling and maintaining audit logs. Excellent customer service skills and a passion for helping others. Proven ability to build relationships and enhance customer experience. Strong problem-solving skills with a proactive approach to issue resolution. Proficient in using digital tools and technology to enhance customer engagement. Ability to make data-driven decisions to improve operational outcomes. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Excellent communication, consultative and influence skills both verbal and written. Self-motivated to succeed in a goal driven environment. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $64,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.