The Rockridge Group
Emeryville, California
Job Description Job Description TITLE: eCommerce Operations Engineer (Full Time) Groundbreaking advances in synthetic biology achieved at Client X allow us to create products that are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. Up from three at the start of the year, today we support nine exciting brands: Biossance, Pipette, Costa Brazil, Purecane, OLIKA, Terasana, Rose, Inc., JVN Hair, and Eco Fabulous The compute ecosystem for the consumer business consists of Shopify, custom Shopify apps, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. We are hiring an engineer who is passionate about delivering operational excellence. You know how to deal with ambiguity and prioritize your tasks in a fast-paced environment. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. You have the knowledge and confidence to advise others on the best practices in operations and develop a roadmap with our team for our future operations' growth. Responsibilities: Develop and support Integrations between Shopify, Boomi, NetSuite, and Salesforce. Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management. Communicate with business stakeholders, collect requirements, and collaborate with overseas developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Required Qualifications: Bachelor's degree. Ten (10+) years related experience in system engineering and integration. Five (5+) years of experience in project management in system integration. Five (5+) years in enforcing and improving software change management in live operations. Preferred Qualifications: Experience in Shopify, Google Analytics, Google Search Console, and Google Tag Management is highly preferred. Experience with Accessible Rich Internet Applications (ARIA) is a big plus. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary. Proficient with MS Office, Google Suite, and Jira.
Job Description Job Description TITLE: eCommerce Operations Engineer (Full Time) Groundbreaking advances in synthetic biology achieved at Client X allow us to create products that are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. Up from three at the start of the year, today we support nine exciting brands: Biossance, Pipette, Costa Brazil, Purecane, OLIKA, Terasana, Rose, Inc., JVN Hair, and Eco Fabulous The compute ecosystem for the consumer business consists of Shopify, custom Shopify apps, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. We are hiring an engineer who is passionate about delivering operational excellence. You know how to deal with ambiguity and prioritize your tasks in a fast-paced environment. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. You have the knowledge and confidence to advise others on the best practices in operations and develop a roadmap with our team for our future operations' growth. Responsibilities: Develop and support Integrations between Shopify, Boomi, NetSuite, and Salesforce. Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management. Communicate with business stakeholders, collect requirements, and collaborate with overseas developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Required Qualifications: Bachelor's degree. Ten (10+) years related experience in system engineering and integration. Five (5+) years of experience in project management in system integration. Five (5+) years in enforcing and improving software change management in live operations. Preferred Qualifications: Experience in Shopify, Google Analytics, Google Search Console, and Google Tag Management is highly preferred. Experience with Accessible Rich Internet Applications (ARIA) is a big plus. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary. Proficient with MS Office, Google Suite, and Jira.
PlanetArt
Agoura Hills, California
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
A & D Engineering
Ann Arbor, Michigan
Job Description Job Description Business Process Automation Engineer About the Role We're looking for a hands-on Business Process & Automation Engineer to help eliminate manual work across Customer Service, Finance, and Operations. You'll identify process inefficiencies, build automations, and integrate systems to improve accuracy, scalability, and productivity. This role is ideal for someone who enjoys solving business problems with technology and working directly with users to implement practical solutions. What You'll Do Analyze and improve business processes across Customer Service, Finance, Operations, and IT to increase efficiency, accuracy, and scalability Design, develop, and support automated workflows and system integrations that streamline order processing and reduce manual effort Automate transaction and order intake into Odoo ERP from multiple sources, including email, PDF, CSV, Excel, EDI, APIs, customer portals, and eCommerce platforms Partner with Finance to automate invoicing, payment processing, reconciliations, reporting, and other month-end activities Support customer, vendor, and trading partner onboarding, including EDI setup, integrations, and implementation of standardized processes Build dashboards, reports, and monitoring tools that provide visibility into operational performance and proactively identify issues Collaborate with stakeholders to translate business requirements into practical technology solutions while documenting processes, supporting users, and optimizing business applications Qualifications 3+ years of experience in business systems, process automation, systems integration, or related roles Experience with Python scripting, APIs, data transformation, and system integrations Strong analytical, problem-solving, and communication skills Experience with ERP, CRM, or business applications Preferred Odoo, Shopify, SPS Commerce, SAP, HubSpot, or Microsoft 365 experience EDI transactions and trading partner onboarding Power Automate, UiPath, or other RPA platforms AI/OCR document processing experience Familiarity with finance operations and reconciliation processes What Makes You Successful Curious and self-motivated Comfortable working with both technical and non-technical teams Willingness to utilize Claude or other AI systems to rapidly develop and prototype solutions Focused on continuous improvement and practical solutions Able to turn business challenges into scalable automation opportunities Why Join A&D Join a growing organization where technology drives business improvement. In this role, you'll work across departments to automate processes, integrate systems, and solve operational challenges that have a direct impact on efficiency, scalability, and customer experience. You'll have the opportunity to build innovative solutions, collaborate with business leaders, and help shape the future of our operations through automation and continuous improvement
Job Description Job Description Business Process Automation Engineer About the Role We're looking for a hands-on Business Process & Automation Engineer to help eliminate manual work across Customer Service, Finance, and Operations. You'll identify process inefficiencies, build automations, and integrate systems to improve accuracy, scalability, and productivity. This role is ideal for someone who enjoys solving business problems with technology and working directly with users to implement practical solutions. What You'll Do Analyze and improve business processes across Customer Service, Finance, Operations, and IT to increase efficiency, accuracy, and scalability Design, develop, and support automated workflows and system integrations that streamline order processing and reduce manual effort Automate transaction and order intake into Odoo ERP from multiple sources, including email, PDF, CSV, Excel, EDI, APIs, customer portals, and eCommerce platforms Partner with Finance to automate invoicing, payment processing, reconciliations, reporting, and other month-end activities Support customer, vendor, and trading partner onboarding, including EDI setup, integrations, and implementation of standardized processes Build dashboards, reports, and monitoring tools that provide visibility into operational performance and proactively identify issues Collaborate with stakeholders to translate business requirements into practical technology solutions while documenting processes, supporting users, and optimizing business applications Qualifications 3+ years of experience in business systems, process automation, systems integration, or related roles Experience with Python scripting, APIs, data transformation, and system integrations Strong analytical, problem-solving, and communication skills Experience with ERP, CRM, or business applications Preferred Odoo, Shopify, SPS Commerce, SAP, HubSpot, or Microsoft 365 experience EDI transactions and trading partner onboarding Power Automate, UiPath, or other RPA platforms AI/OCR document processing experience Familiarity with finance operations and reconciliation processes What Makes You Successful Curious and self-motivated Comfortable working with both technical and non-technical teams Willingness to utilize Claude or other AI systems to rapidly develop and prototype solutions Focused on continuous improvement and practical solutions Able to turn business challenges into scalable automation opportunities Why Join A&D Join a growing organization where technology drives business improvement. In this role, you'll work across departments to automate processes, integrate systems, and solve operational challenges that have a direct impact on efficiency, scalability, and customer experience. You'll have the opportunity to build innovative solutions, collaborate with business leaders, and help shape the future of our operations through automation and continuous improvement