Job DescriptionJob Description Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 120 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one platform, and continue to grow and expand our team, our partnerships and our revenue. We are looking for an experienced MDR Manager to lead our Security Operations team. The ideal candidate combines strong technical expertise with operational leadership and enjoys developing analysts, improving processes, and managing complex security incidents across multi-tenant MSP environments. As a hands-on leader, you will oversee day-to-day MDR operations, including coverage, SLAs, quality, escalation tiers, and analyst development. You will also serve as the final escalation point for Tier 3 threats and lead the team through the most complex investigations. Responsibilities: Own 24/7 shift coverage, tiering, and escalation paths so every alert reaches the right analyst and there are no gaps in monitoring or escalation. Participate in an on-call rotation with the team. Own response SLAs (time-to-triage, time-to-notify, MTTR) and report SOC KPIs (MTTD, MTTR, detection efficacy, false-positive rate, case aging, customer satisfaction) to leadership. Run QA on closed alerts and incidents, drive down false positives, and maintain the teams runbooks, playbooks, and SOC standards. Lead, coach, and mentor MDR Analysts: regular 1:1s, performance feedback, onboarding, and the T1-to-T3 training path. Run tabletop exercises and post-incident reviews. Act as technical lead and final escalation point for T3 incidents (advanced malware, identity threats like MFA fatigue and token theft, active breaches), leading the full lifecycle with defensible documentation. Correlate alerts across EDR (SentinelOne, Defender for Endpoint), ITDR (M365, Google Workspace), and email security, and run proactive threat hunts aligned to MITRE ATTCK. Use Guardz AI agents, Google BigQuery, and query languages such as SQL and KQL to triage, hunt across high-volume logs, and confirm incident scope at machine speed. Partner with MSPs on major incidents and posture reviews, and feed findings back into detection with product, threat research, and engineering. Requirements: 5+ years in SOC, MDR, or Incident Response handling complex attacks, including 2+ years as a Team Lead, Shift Lead, or senior. Hands-on expertise with EDR (SentinelOne, CrowdStrike, Defender for Endpoint) and ITDR (identity threat management across M365 and Google Workspace). Hands-on experience with Google BigQuery, Snowflake, Splunk, Elastic, or equivalent, and fluency in a query language such as SQL, KQL, or SPL. Experience with MITRE ATTCK-aligned detection, proactive threat hunting, and AI-driven triage engines, automated playbooks, or agentic SecOps platforms. Excellent communication skills, able to make high-risk technical findings clear to both technical and non-technical audiences. Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or equivalent hands-on experience. Preferred: CompTIA Security+, CompTIA CySA+, Microsoft SC-200, GIAC GCIH / GCIA / GCFA, or CISSP (or equivalent DoD 8570 / 8140 IAT Level II).
09/24/2026
Full time
Job DescriptionJob Description Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 120 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one platform, and continue to grow and expand our team, our partnerships and our revenue. We are looking for an experienced MDR Manager to lead our Security Operations team. The ideal candidate combines strong technical expertise with operational leadership and enjoys developing analysts, improving processes, and managing complex security incidents across multi-tenant MSP environments. As a hands-on leader, you will oversee day-to-day MDR operations, including coverage, SLAs, quality, escalation tiers, and analyst development. You will also serve as the final escalation point for Tier 3 threats and lead the team through the most complex investigations. Responsibilities: Own 24/7 shift coverage, tiering, and escalation paths so every alert reaches the right analyst and there are no gaps in monitoring or escalation. Participate in an on-call rotation with the team. Own response SLAs (time-to-triage, time-to-notify, MTTR) and report SOC KPIs (MTTD, MTTR, detection efficacy, false-positive rate, case aging, customer satisfaction) to leadership. Run QA on closed alerts and incidents, drive down false positives, and maintain the teams runbooks, playbooks, and SOC standards. Lead, coach, and mentor MDR Analysts: regular 1:1s, performance feedback, onboarding, and the T1-to-T3 training path. Run tabletop exercises and post-incident reviews. Act as technical lead and final escalation point for T3 incidents (advanced malware, identity threats like MFA fatigue and token theft, active breaches), leading the full lifecycle with defensible documentation. Correlate alerts across EDR (SentinelOne, Defender for Endpoint), ITDR (M365, Google Workspace), and email security, and run proactive threat hunts aligned to MITRE ATTCK. Use Guardz AI agents, Google BigQuery, and query languages such as SQL and KQL to triage, hunt across high-volume logs, and confirm incident scope at machine speed. Partner with MSPs on major incidents and posture reviews, and feed findings back into detection with product, threat research, and engineering. Requirements: 5+ years in SOC, MDR, or Incident Response handling complex attacks, including 2+ years as a Team Lead, Shift Lead, or senior. Hands-on expertise with EDR (SentinelOne, CrowdStrike, Defender for Endpoint) and ITDR (identity threat management across M365 and Google Workspace). Hands-on experience with Google BigQuery, Snowflake, Splunk, Elastic, or equivalent, and fluency in a query language such as SQL, KQL, or SPL. Experience with MITRE ATTCK-aligned detection, proactive threat hunting, and AI-driven triage engines, automated playbooks, or agentic SecOps platforms. Excellent communication skills, able to make high-risk technical findings clear to both technical and non-technical audiences. Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or equivalent hands-on experience. Preferred: CompTIA Security+, CompTIA CySA+, Microsoft SC-200, GIAC GCIH / GCIA / GCFA, or CISSP (or equivalent DoD 8570 / 8140 IAT Level II).
Job DescriptionJob Description Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 120 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one platform, and continue to grow and expand our team, our partnerships and our revenue. We are looking for an experienced MDR Manager to lead our Security Operations team. The ideal candidate combines strong technical expertise with operational leadership and enjoys developing analysts, improving processes, and managing complex security incidents across multi-tenant MSP environments. As a hands-on leader, you will oversee day-to-day MDR operations, including coverage, SLAs, quality, escalation tiers, and analyst development. You will also serve as the final escalation point for Tier 3 threats and lead the team through the most complex investigations. Responsibilities: Own 24/7 shift coverage, tiering, and escalation paths so every alert reaches the right analyst and there are no gaps in monitoring or escalation. Participate in an on-call rotation with the team. Own response SLAs (time-to-triage, time-to-notify, MTTR) and report SOC KPIs (MTTD, MTTR, detection efficacy, false-positive rate, case aging, customer satisfaction) to leadership. Run QA on closed alerts and incidents, drive down false positives, and maintain the teams runbooks, playbooks, and SOC standards. Lead, coach, and mentor MDR Analysts: regular 1:1s, performance feedback, onboarding, and the T1-to-T3 training path. Run tabletop exercises and post-incident reviews. Act as technical lead and final escalation point for T3 incidents (advanced malware, identity threats like MFA fatigue and token theft, active breaches), leading the full lifecycle with defensible documentation. Correlate alerts across EDR (SentinelOne, Defender for Endpoint), ITDR (M365, Google Workspace), and email security, and run proactive threat hunts aligned to MITRE ATTCK. Use Guardz AI agents, Google BigQuery, and query languages such as SQL and KQL to triage, hunt across high-volume logs, and confirm incident scope at machine speed. Partner with MSPs on major incidents and posture reviews, and feed findings back into detection with product, threat research, and engineering. Requirements: 5+ years in SOC, MDR, or Incident Response handling complex attacks, including 2+ years as a Team Lead, Shift Lead, or senior. Hands-on expertise with EDR (SentinelOne, CrowdStrike, Defender for Endpoint) and ITDR (identity threat management across M365 and Google Workspace). Hands-on experience with Google BigQuery, Snowflake, Splunk, Elastic, or equivalent, and fluency in a query language such as SQL, KQL, or SPL. Experience with MITRE ATTCK-aligned detection, proactive threat hunting, and AI-driven triage engines, automated playbooks, or agentic SecOps platforms. Excellent communication skills, able to make high-risk technical findings clear to both technical and non-technical audiences. Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or equivalent hands-on experience. Preferred: CompTIA Security+, CompTIA CySA+, Microsoft SC-200, GIAC GCIH / GCIA / GCFA, or CISSP (or equivalent DoD 8570 / 8140 IAT Level II).
09/24/2026
Full time
Job DescriptionJob Description Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 120 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one platform, and continue to grow and expand our team, our partnerships and our revenue. We are looking for an experienced MDR Manager to lead our Security Operations team. The ideal candidate combines strong technical expertise with operational leadership and enjoys developing analysts, improving processes, and managing complex security incidents across multi-tenant MSP environments. As a hands-on leader, you will oversee day-to-day MDR operations, including coverage, SLAs, quality, escalation tiers, and analyst development. You will also serve as the final escalation point for Tier 3 threats and lead the team through the most complex investigations. Responsibilities: Own 24/7 shift coverage, tiering, and escalation paths so every alert reaches the right analyst and there are no gaps in monitoring or escalation. Participate in an on-call rotation with the team. Own response SLAs (time-to-triage, time-to-notify, MTTR) and report SOC KPIs (MTTD, MTTR, detection efficacy, false-positive rate, case aging, customer satisfaction) to leadership. Run QA on closed alerts and incidents, drive down false positives, and maintain the teams runbooks, playbooks, and SOC standards. Lead, coach, and mentor MDR Analysts: regular 1:1s, performance feedback, onboarding, and the T1-to-T3 training path. Run tabletop exercises and post-incident reviews. Act as technical lead and final escalation point for T3 incidents (advanced malware, identity threats like MFA fatigue and token theft, active breaches), leading the full lifecycle with defensible documentation. Correlate alerts across EDR (SentinelOne, Defender for Endpoint), ITDR (M365, Google Workspace), and email security, and run proactive threat hunts aligned to MITRE ATTCK. Use Guardz AI agents, Google BigQuery, and query languages such as SQL and KQL to triage, hunt across high-volume logs, and confirm incident scope at machine speed. Partner with MSPs on major incidents and posture reviews, and feed findings back into detection with product, threat research, and engineering. Requirements: 5+ years in SOC, MDR, or Incident Response handling complex attacks, including 2+ years as a Team Lead, Shift Lead, or senior. Hands-on expertise with EDR (SentinelOne, CrowdStrike, Defender for Endpoint) and ITDR (identity threat management across M365 and Google Workspace). Hands-on experience with Google BigQuery, Snowflake, Splunk, Elastic, or equivalent, and fluency in a query language such as SQL, KQL, or SPL. Experience with MITRE ATTCK-aligned detection, proactive threat hunting, and AI-driven triage engines, automated playbooks, or agentic SecOps platforms. Excellent communication skills, able to make high-risk technical findings clear to both technical and non-technical audiences. Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or equivalent hands-on experience. Preferred: CompTIA Security+, CompTIA CySA+, Microsoft SC-200, GIAC GCIH / GCIA / GCFA, or CISSP (or equivalent DoD 8570 / 8140 IAT Level II).
Job DescriptionJob Description Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 120 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one platform, and continue to grow and expand our team, our partnerships and our revenue. We are looking for an experienced MDR Manager to lead our Security Operations team. The ideal candidate combines strong technical expertise with operational leadership and enjoys developing analysts, improving processes, and managing complex security incidents across multi-tenant MSP environments. As a hands-on leader, you will oversee day-to-day MDR operations, including coverage, SLAs, quality, escalation tiers, and analyst development. You will also serve as the final escalation point for Tier 3 threats and lead the team through the most complex investigations. Responsibilities: Own 24/7 shift coverage, tiering, and escalation paths so every alert reaches the right analyst and there are no gaps in monitoring or escalation. Participate in an on-call rotation with the team. Own response SLAs (time-to-triage, time-to-notify, MTTR) and report SOC KPIs (MTTD, MTTR, detection efficacy, false-positive rate, case aging, customer satisfaction) to leadership. Run QA on closed alerts and incidents, drive down false positives, and maintain the teams runbooks, playbooks, and SOC standards. Lead, coach, and mentor MDR Analysts: regular 1:1s, performance feedback, onboarding, and the T1-to-T3 training path. Run tabletop exercises and post-incident reviews. Act as technical lead and final escalation point for T3 incidents (advanced malware, identity threats like MFA fatigue and token theft, active breaches), leading the full lifecycle with defensible documentation. Correlate alerts across EDR (SentinelOne, Defender for Endpoint), ITDR (M365, Google Workspace), and email security, and run proactive threat hunts aligned to MITRE ATTCK. Use Guardz AI agents, Google BigQuery, and query languages such as SQL and KQL to triage, hunt across high-volume logs, and confirm incident scope at machine speed. Partner with MSPs on major incidents and posture reviews, and feed findings back into detection with product, threat research, and engineering. Requirements: 5+ years in SOC, MDR, or Incident Response handling complex attacks, including 2+ years as a Team Lead, Shift Lead, or senior. Hands-on expertise with EDR (SentinelOne, CrowdStrike, Defender for Endpoint) and ITDR (identity threat management across M365 and Google Workspace). Hands-on experience with Google BigQuery, Snowflake, Splunk, Elastic, or equivalent, and fluency in a query language such as SQL, KQL, or SPL. Experience with MITRE ATTCK-aligned detection, proactive threat hunting, and AI-driven triage engines, automated playbooks, or agentic SecOps platforms. Excellent communication skills, able to make high-risk technical findings clear to both technical and non-technical audiences. Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or equivalent hands-on experience. Preferred: CompTIA Security+, CompTIA CySA+, Microsoft SC-200, GIAC GCIH / GCIA / GCFA, or CISSP (or equivalent DoD 8570 / 8140 IAT Level II).
09/24/2026
Full time
Job DescriptionJob Description Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 120 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one platform, and continue to grow and expand our team, our partnerships and our revenue. We are looking for an experienced MDR Manager to lead our Security Operations team. The ideal candidate combines strong technical expertise with operational leadership and enjoys developing analysts, improving processes, and managing complex security incidents across multi-tenant MSP environments. As a hands-on leader, you will oversee day-to-day MDR operations, including coverage, SLAs, quality, escalation tiers, and analyst development. You will also serve as the final escalation point for Tier 3 threats and lead the team through the most complex investigations. Responsibilities: Own 24/7 shift coverage, tiering, and escalation paths so every alert reaches the right analyst and there are no gaps in monitoring or escalation. Participate in an on-call rotation with the team. Own response SLAs (time-to-triage, time-to-notify, MTTR) and report SOC KPIs (MTTD, MTTR, detection efficacy, false-positive rate, case aging, customer satisfaction) to leadership. Run QA on closed alerts and incidents, drive down false positives, and maintain the teams runbooks, playbooks, and SOC standards. Lead, coach, and mentor MDR Analysts: regular 1:1s, performance feedback, onboarding, and the T1-to-T3 training path. Run tabletop exercises and post-incident reviews. Act as technical lead and final escalation point for T3 incidents (advanced malware, identity threats like MFA fatigue and token theft, active breaches), leading the full lifecycle with defensible documentation. Correlate alerts across EDR (SentinelOne, Defender for Endpoint), ITDR (M365, Google Workspace), and email security, and run proactive threat hunts aligned to MITRE ATTCK. Use Guardz AI agents, Google BigQuery, and query languages such as SQL and KQL to triage, hunt across high-volume logs, and confirm incident scope at machine speed. Partner with MSPs on major incidents and posture reviews, and feed findings back into detection with product, threat research, and engineering. Requirements: 5+ years in SOC, MDR, or Incident Response handling complex attacks, including 2+ years as a Team Lead, Shift Lead, or senior. Hands-on expertise with EDR (SentinelOne, CrowdStrike, Defender for Endpoint) and ITDR (identity threat management across M365 and Google Workspace). Hands-on experience with Google BigQuery, Snowflake, Splunk, Elastic, or equivalent, and fluency in a query language such as SQL, KQL, or SPL. Experience with MITRE ATTCK-aligned detection, proactive threat hunting, and AI-driven triage engines, automated playbooks, or agentic SecOps platforms. Excellent communication skills, able to make high-risk technical findings clear to both technical and non-technical audiences. Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or equivalent hands-on experience. Preferred: CompTIA Security+, CompTIA CySA+, Microsoft SC-200, GIAC GCIH / GCIA / GCFA, or CISSP (or equivalent DoD 8570 / 8140 IAT Level II).
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
09/24/2026
Full time
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
09/24/2026
Full time
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
Integration meets Innovation At Celigo, we believe integration should empower - not exhaust - innovation. As a modern Integration and Automation Platform (iPaaS), we're on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is building the operating system for business automation - an integration platform that helps thousands of companies connect their applications, automate workflows, and unlock the power of AI-driven agents. We're looking for a Senior Director of Product Management to own strategy and execution across some of the most consequential product lines in our portfolio: the core platform, our AI product suite, API management, and data ingestion. This is a role where your strategic fingerprints will be visible across the business - from revenue contribution and customer retention to how product management itself is practiced in an AI-first world. About the Team Celigo's product organization is built on deep collaboration between Product Management, UX Design and Research, and Engineering - co-owning outcomes from problem definition through delivery. Our leadership team runs on a charter built around dynamic domain ownership, evidence-based strategy, and AI-augmented velocity, meaning we use AI not just in our products but to make our own teams faster and smarter. You'll work alongside a Sr Director of UX, a Director of PM covering other parts of the portfolio, a Director of Product Operations, and Engineering leadership. The culture is direct, craft-oriented, and allergic to performative alignment. We debate hard behind closed doors and present a united front to our teams. The Opportunity You'll lead a team of experienced product managers covering the core platform, AI (Ora, Agent Builder, MCP Server, Guardrails), API management (including an OEM partnership), and data ingestion (including an OEM partnership). The portfolio is broad, strategically important, and directly tied to Celigo's competitive positioning in the iPaaS market. The team is capable and in place, and we're continuing to deepen strategic autonomy across the PM org - strengthening the muscle for PMs to define problems, make decisions, and own outcomes with increasing independence. You'll carry that work forward while also sitting at the center of Celigo's AI transformation, both shipping AI products that deliver real customer outcomes and evolving how product development works in an AI-first environment. What would you do if hired? Own product strategy for Core Platform, AI, API Management, and Data Ingestion - developing multi-quarter roadmaps tied to revenue, retention, and competitive positioning. Continue deepening strategic autonomy across the PM org - extend decision-making authority and vision ownership to senior PMs and strengthen the structures that sustain independent operation. Drive AI product-market fit - ensure Celigo's AI capabilities translate into measurable customer success with autonomous agents and AI-assisted integrations. Lead the AI transformation of PM practice - bring a point of view on how AI reshapes the PM role and the product development lifecycle, then operationalize it. Manage and develop a distributed team - set clear expectations, build trust across time zones, and raise the bar on talent. Represent Celigo externally - support strategic sales, speak at events, and contribute to analyst relations (Gartner, Forrester) to strengthen market position. Who are we looking for? Skills & Abilities Strong external communication skills - sales support, conference speaking, analyst engagement History of developing leaders internally - coaching senior ICs into people leaders and managers into directors Education & Experience More than 15 years of progressive product management experience in technical B2B SaaS with complex, customer-facing products Demonstrated Sr Director-level scope - multi-product-line strategy, business outcomes ownership, and organizational change leadership Expert partnership with UX across research, design, and content, driving measurable customer and business outcomes through co-ownership Hands-on experience shipping AI-native or AI-augmented products (not just AI-adjacent) Track record managing distributed teams, including teams based in India Experience in mid-scale companies ( 750 people); comfort operating with less infrastructure than a mega-corp Preferred Experience Experience with integration platforms, API management, or data pipeline products Familiarity with iPaaS market dynamics and competitive landscape (Gartner MQ, Forrester Wave) Experience managing OEM partnerships or embedded technology relationships A formed perspective (backed by experience) on how AI is transforming the PDLC and the PM role How We Work Product Managers at Celigo are expected to be grounded in customer insight, fluent in data, and accountable for outcomes - not just delivery. We use AI as a force multiplier across the product development lifecycle, and we expect leaders to model that. Our craft culture values evidence over opinion, direct feedback over diplomatic silence, and strategic clarity over activity volume. Celigo reasonably expects to pay a base salary between $210,000 and $230,000 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made. Why Celigo We believe excellence comes from each of us - and that conviction shapes how we build products, develop people, and compete. Celigo is a place where asking "How can it be better?" isn't a slogan; it's how we operate every day. We invest in people with real career paths, direct coaching, and a high bar that respects your craft. And we win when our customers win - every product decision traces back to measurable customer outcomes. If you want a role where strategy is real, autonomy is earned and expected, and AI isn't a buzzword but a daily practice - we'd like to talk. Celigo is proud to be A 2025 Gartner Customers' Choice for iPaaS. The only vendor to receive this award. Celigo is a Visionary in the Gartner Magic Quadrant for iPaaS for the second consecutive year Celigo is ranked iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management. Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform. Here you'll experience Remote-first culture, built on trust, collaboration, and transparency A high-growth, inclusive work environment where innovation thrives and ideas are implemented Lightspeed learning opportunities to keep you at the leading edge of your field Exceptional coworkers who challenge and inspire you daily Competitive compensation and benefits, including: Three weeks of vacation (starting year one) Wellness days and holidays to recharge Parental leave and a generous benefits package Monthly tech stipend Recognition and career development opportunities Diversity, Equity, Inclusion, and Accessibility As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand. Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
09/23/2026
Full time
Integration meets Innovation At Celigo, we believe integration should empower - not exhaust - innovation. As a modern Integration and Automation Platform (iPaaS), we're on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is building the operating system for business automation - an integration platform that helps thousands of companies connect their applications, automate workflows, and unlock the power of AI-driven agents. We're looking for a Senior Director of Product Management to own strategy and execution across some of the most consequential product lines in our portfolio: the core platform, our AI product suite, API management, and data ingestion. This is a role where your strategic fingerprints will be visible across the business - from revenue contribution and customer retention to how product management itself is practiced in an AI-first world. About the Team Celigo's product organization is built on deep collaboration between Product Management, UX Design and Research, and Engineering - co-owning outcomes from problem definition through delivery. Our leadership team runs on a charter built around dynamic domain ownership, evidence-based strategy, and AI-augmented velocity, meaning we use AI not just in our products but to make our own teams faster and smarter. You'll work alongside a Sr Director of UX, a Director of PM covering other parts of the portfolio, a Director of Product Operations, and Engineering leadership. The culture is direct, craft-oriented, and allergic to performative alignment. We debate hard behind closed doors and present a united front to our teams. The Opportunity You'll lead a team of experienced product managers covering the core platform, AI (Ora, Agent Builder, MCP Server, Guardrails), API management (including an OEM partnership), and data ingestion (including an OEM partnership). The portfolio is broad, strategically important, and directly tied to Celigo's competitive positioning in the iPaaS market. The team is capable and in place, and we're continuing to deepen strategic autonomy across the PM org - strengthening the muscle for PMs to define problems, make decisions, and own outcomes with increasing independence. You'll carry that work forward while also sitting at the center of Celigo's AI transformation, both shipping AI products that deliver real customer outcomes and evolving how product development works in an AI-first environment. What would you do if hired? Own product strategy for Core Platform, AI, API Management, and Data Ingestion - developing multi-quarter roadmaps tied to revenue, retention, and competitive positioning. Continue deepening strategic autonomy across the PM org - extend decision-making authority and vision ownership to senior PMs and strengthen the structures that sustain independent operation. Drive AI product-market fit - ensure Celigo's AI capabilities translate into measurable customer success with autonomous agents and AI-assisted integrations. Lead the AI transformation of PM practice - bring a point of view on how AI reshapes the PM role and the product development lifecycle, then operationalize it. Manage and develop a distributed team - set clear expectations, build trust across time zones, and raise the bar on talent. Represent Celigo externally - support strategic sales, speak at events, and contribute to analyst relations (Gartner, Forrester) to strengthen market position. Who are we looking for? Skills & Abilities Strong external communication skills - sales support, conference speaking, analyst engagement History of developing leaders internally - coaching senior ICs into people leaders and managers into directors Education & Experience More than 15 years of progressive product management experience in technical B2B SaaS with complex, customer-facing products Demonstrated Sr Director-level scope - multi-product-line strategy, business outcomes ownership, and organizational change leadership Expert partnership with UX across research, design, and content, driving measurable customer and business outcomes through co-ownership Hands-on experience shipping AI-native or AI-augmented products (not just AI-adjacent) Track record managing distributed teams, including teams based in India Experience in mid-scale companies ( 750 people); comfort operating with less infrastructure than a mega-corp Preferred Experience Experience with integration platforms, API management, or data pipeline products Familiarity with iPaaS market dynamics and competitive landscape (Gartner MQ, Forrester Wave) Experience managing OEM partnerships or embedded technology relationships A formed perspective (backed by experience) on how AI is transforming the PDLC and the PM role How We Work Product Managers at Celigo are expected to be grounded in customer insight, fluent in data, and accountable for outcomes - not just delivery. We use AI as a force multiplier across the product development lifecycle, and we expect leaders to model that. Our craft culture values evidence over opinion, direct feedback over diplomatic silence, and strategic clarity over activity volume. Celigo reasonably expects to pay a base salary between $210,000 and $230,000 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made. Why Celigo We believe excellence comes from each of us - and that conviction shapes how we build products, develop people, and compete. Celigo is a place where asking "How can it be better?" isn't a slogan; it's how we operate every day. We invest in people with real career paths, direct coaching, and a high bar that respects your craft. And we win when our customers win - every product decision traces back to measurable customer outcomes. If you want a role where strategy is real, autonomy is earned and expected, and AI isn't a buzzword but a daily practice - we'd like to talk. Celigo is proud to be A 2025 Gartner Customers' Choice for iPaaS. The only vendor to receive this award. Celigo is a Visionary in the Gartner Magic Quadrant for iPaaS for the second consecutive year Celigo is ranked iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management. Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform. Here you'll experience Remote-first culture, built on trust, collaboration, and transparency A high-growth, inclusive work environment where innovation thrives and ideas are implemented Lightspeed learning opportunities to keep you at the leading edge of your field Exceptional coworkers who challenge and inspire you daily Competitive compensation and benefits, including: Three weeks of vacation (starting year one) Wellness days and holidays to recharge Parental leave and a generous benefits package Monthly tech stipend Recognition and career development opportunities Diversity, Equity, Inclusion, and Accessibility As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand. Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Working Title: Data Modeler (CEMI) Remote 2 Year Term No Visa Sponsorship is available for this position. This is a two (2) year term appointment which may be ended or extended based on organizational needs, funding availability, and performance. About Information Information Technology (IT) is a strategic enabler for many functions at Cornell University, with staff located across colleges, administrative units, and campuses throughout the institution. While comprised of many organizations, IT operates as one partnering closely with faculty, staff, and students to support teaching, research, and business operations. By being embedded where the Cornell community is, IT is well positioned to provide support ranging from day to day needs to large, complex initiatives that advance major academic, research, and operational objectives across the university. Check out this link to find out more about The Data & Analytics function supports enterprise reporting and decision-making by integrating data from ERP systems and other institutional sources into a centralized data environment. The team develops scalable data models, analytics solutions, and reporting tools that enable business units across the university to efficiently access, interpret, and act on data. What will you do: The Data Modeler (CEMI) serves as a senior individual contributor responsible for the design, development, and maintenance of enterprise data models and analytics solutions supporting institutional reporting and decision-making. This position leads the design of dimensional data models, data warehouses, and data marts, translating complex business requirements into scalable, high-performance data structures. This position will analyze source data structures and business processes from which they will build fact and dimension tables in a database. This role requires ability to work with SQL and to understand database fundamentals. This role will also be involved with the testing and validation of both data and models. The role works collaboratively with business stakeholders, data architects, developers, and analysts to define requirements, design solutions, and ensure data quality and usability across reporting platforms. The Data Modeler functions as a technical authority and subject matter expert, guiding data design standards, mentoring peers, and ensuring solutions align with enterprise architecture and performance expectations. Work is highly complex, involving multiple systems (e.g., ERP, data lake environments) and requires advanced analytical, technical, and problem-solving capabilities. This is a two (2) year term appointment which may be ended or extended based on organizational needs, funding availability, and performance. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. Required Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or related field and 5-7 years of relevant experience, or equivalent combination of education and experience. Demonstrated expertise in: Dimensional data modeling (fact/dimension design) Data warehousing, data marts, and data architecture SQL development, query optimization, and data profiling Source-to-target mapping and ETL processes Experience translating business requirements into technical data solutions and models Strong understanding of data structures, relationships, and database design principles (PK/FK, schemas) Experience working across complex, multi-system environments (ERP, analytics platforms, etc.) Ability to lead design sessions, facilitate requirements gathering, and guide technical solutions Demonstrated ability to analyze and solve complex problems and develop scalable and efficient data solutions Communicate technical concepts to non-technical stakeholders Experience mentoring or providing technical guidance to peers Ability to manage multiple priorities in a fast-paced, evolving environment Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members. Preferred Qualifications: Experience with BI and analytics tools (e.g., Power BI, Tableau, OBIEE) Experience with ERP systems (e.g., Workday, PeopleSoft, SAP, Oracle) Experience in higher education or similarly complex organizational environments Familiarity with data lake architectures and modern analytics ecosystems Experience developing data modeling standards and documentation Application Information: A resume is required for further consideration for this position. A cover letter expressing alignment with Cornell's mission and this role is strongly encouraged. When applying through our system, please remember to attach your application materials (Cover Letter and Resume) in PDF format. No Visa Sponsorship of any kind is available for this position. No Relocation assistance will be provided for this position. Rewards and Benefits This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States. Employees who work remotely may receive multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State. The university reserves the right to modify, suspend, or terminate the remote or hybrid work arrangement at any time. Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability. Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell. Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards Working at Cornell. University Job Title: Business Intelligence Eng IV Job Family: Information Technology Level: G Pay Rate Type: Salary Pay Range: $114,698.00 - $140,186.00 Remote Option Availability: Remote Company: Contact Name: Maria Avila Contact Email: Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process . click apply for full job details
09/23/2026
Full time
Working Title: Data Modeler (CEMI) Remote 2 Year Term No Visa Sponsorship is available for this position. This is a two (2) year term appointment which may be ended or extended based on organizational needs, funding availability, and performance. About Information Information Technology (IT) is a strategic enabler for many functions at Cornell University, with staff located across colleges, administrative units, and campuses throughout the institution. While comprised of many organizations, IT operates as one partnering closely with faculty, staff, and students to support teaching, research, and business operations. By being embedded where the Cornell community is, IT is well positioned to provide support ranging from day to day needs to large, complex initiatives that advance major academic, research, and operational objectives across the university. Check out this link to find out more about The Data & Analytics function supports enterprise reporting and decision-making by integrating data from ERP systems and other institutional sources into a centralized data environment. The team develops scalable data models, analytics solutions, and reporting tools that enable business units across the university to efficiently access, interpret, and act on data. What will you do: The Data Modeler (CEMI) serves as a senior individual contributor responsible for the design, development, and maintenance of enterprise data models and analytics solutions supporting institutional reporting and decision-making. This position leads the design of dimensional data models, data warehouses, and data marts, translating complex business requirements into scalable, high-performance data structures. This position will analyze source data structures and business processes from which they will build fact and dimension tables in a database. This role requires ability to work with SQL and to understand database fundamentals. This role will also be involved with the testing and validation of both data and models. The role works collaboratively with business stakeholders, data architects, developers, and analysts to define requirements, design solutions, and ensure data quality and usability across reporting platforms. The Data Modeler functions as a technical authority and subject matter expert, guiding data design standards, mentoring peers, and ensuring solutions align with enterprise architecture and performance expectations. Work is highly complex, involving multiple systems (e.g., ERP, data lake environments) and requires advanced analytical, technical, and problem-solving capabilities. This is a two (2) year term appointment which may be ended or extended based on organizational needs, funding availability, and performance. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. Required Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or related field and 5-7 years of relevant experience, or equivalent combination of education and experience. Demonstrated expertise in: Dimensional data modeling (fact/dimension design) Data warehousing, data marts, and data architecture SQL development, query optimization, and data profiling Source-to-target mapping and ETL processes Experience translating business requirements into technical data solutions and models Strong understanding of data structures, relationships, and database design principles (PK/FK, schemas) Experience working across complex, multi-system environments (ERP, analytics platforms, etc.) Ability to lead design sessions, facilitate requirements gathering, and guide technical solutions Demonstrated ability to analyze and solve complex problems and develop scalable and efficient data solutions Communicate technical concepts to non-technical stakeholders Experience mentoring or providing technical guidance to peers Ability to manage multiple priorities in a fast-paced, evolving environment Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members. Preferred Qualifications: Experience with BI and analytics tools (e.g., Power BI, Tableau, OBIEE) Experience with ERP systems (e.g., Workday, PeopleSoft, SAP, Oracle) Experience in higher education or similarly complex organizational environments Familiarity with data lake architectures and modern analytics ecosystems Experience developing data modeling standards and documentation Application Information: A resume is required for further consideration for this position. A cover letter expressing alignment with Cornell's mission and this role is strongly encouraged. When applying through our system, please remember to attach your application materials (Cover Letter and Resume) in PDF format. No Visa Sponsorship of any kind is available for this position. No Relocation assistance will be provided for this position. Rewards and Benefits This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States. Employees who work remotely may receive multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State. The university reserves the right to modify, suspend, or terminate the remote or hybrid work arrangement at any time. Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability. Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell. Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards Working at Cornell. University Job Title: Business Intelligence Eng IV Job Family: Information Technology Level: G Pay Rate Type: Salary Pay Range: $114,698.00 - $140,186.00 Remote Option Availability: Remote Company: Contact Name: Maria Avila Contact Email: Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process . click apply for full job details
Fitch Solutions is currently seeking a Senior Gen AI Software Engineer based out of our Chicago office. Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst. By becoming a part of the Fitch Solutions team, you will join a group of colleagues driving high-impact AI initiatives and identifying cross-product synergies across our external product portfolio. We advance innovation by uncovering strategic opportunities and delivering scalable, enterprise-grade solutions. You'll work in a dynamic environment where innovation is encouraged, and collaboration is key to developing solutions that address the evolving needs of global markets. With a portfolio of best-in-class, we offer you the opportunity to advance your career while contributing to a company known for its expertise and commitment to excellence. What We Offer: Create transformative AI systems with measurable impact - Design and deploy production-ready generative AI platforms, multi-agent systems, and intelligent automation; tackle frontier AI challenges witnessing your innovations reshape products in real-time. Leverage cutting-edge AI innovation - Experiment with cutting-edge LLMs and foundation models, architect RAG implementations, design sophisticated agentic systems, and develop Model Context Protocol (MCP) servers for Fitch Solutions; stay at the bleeding edge of AI technology with access to the latest tools, frameworks, and platforms. Lead enterprise-wide AI standardization initiatives - Build GenAI solutions across multiple business units while creating unified patterns, reusable components, and standardization frameworks that enable AI at enterprise scale across Fitch Solutions. Address complex, cross-functional challenges - Work at the intersection of engineering and product development, building systems that leverage GenAI agentic workflows and production-scale deployment; tackle problems that will expand your expertise and push the boundaries of what's technically possible. We'll Count on You To: Lead transformative GenAI system development - Spearhead the creation of sophisticated generative AI solutions including enterprise chatbot platforms, evaluation frameworks, agentic workflows, RAG architectures, applied GenAI applications, and Model Context Protocol (MCP) implementations; deliver production-grade, scalable code that meets enterprise performance standards. Pioneer AI innovation through hands-on engineering - Experiment with cutting-edge foundation models, design and implement GenAI/ML architectures, assess emerging AI technologies, develop rapid proofs-of-concept, and bridge the gap between research breakthroughs and production-ready capabilities that generate tangible business value. Build robust production infrastructure - Develop enterprise-scale APIs (FastAPI) for deployment, architect and implement comprehensive cloud-based AI infrastructure on AWS/Azure, and ensure systems are optimized for performance, reliability, and scalability. Demonstrate full-stack engineering excellence - Apply proficiency across the entire technology stack to build enterprise-grade websites and applications, integrating AI capabilities seamlessly into user-facing products and backend systems. Build and deliver reliable AI solutions - Participate in the full software development lifecycle for AI initiatives, contribute technical insights to design discussions, apply engineering best practices. Collaborate and communicate effectively - Partner with cross-functional teams including product managers, engineers and business stakeholders to translate complex technical concepts, gather requirements, and ensure AI solutions directly address user needs and strategic objectives. What You Need to Have: 7+ years of professional experience designing, developing, and deploying production-grade AI/ML systems, with a proven track record of delivering sophisticated generative AI and machine learning solutions at scale. 5+ years in full stack software engineering building and deploying real-world enterprise applications; advanced Python programming skills with strong backend development capabilities. Proven experience in developing and deploying intelligent conversational AI systems using RAG architectures, Model Context Protocol (MCP), AI-enabled search, vector databases, and LLM integration in real-time enterprise environments. Hands-on enterprise experience developing GenAI applications using LangChain and LangGraph frameworks with expertise in agent architecture design, state management, memory systems, and graph-based workflow orchestration. Strong technical expertise in embeddings, vector databases for AI integration, and LLM integration/fine-tuning across platforms such as OpenAI, LLaMA; solid understanding of ML algorithms with production experience using frameworks and tools including FastAPI, PyTorch/TensorFlow, and MLflow. Extensive experience building and integrating generative AI solutions into production environments, including working with large language models, designing multi agentic systems and embedding AI capabilities into existing product ecosystems. Strong foundation in MLOps practices, containerization technologies (Docker, Kubernetes/AWS EKS), cloud infrastructure (AWS/Azure), AI-specific services (AWS Bedrock, SageMaker, Azure AI Search), and orchestration tools. Excellent communication and collaboration skills, with the ability to translate complex technical concepts for diverse stakeholders and work effectively across cross-functional teams. Why Fitch? Hybrid Work Environment: 2-3 days a week in office required based on your line of business and location. A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority. We are building incredible things at Fitch and we invite you to join us on our journey. Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings Fitch Solutions Fitch Learning. For more information please visit our websites: Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. FOR CHICAGO ROLES ONLY: Expected base pay rates for the role will be between $120,000 and $140,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.
09/23/2026
Full time
Fitch Solutions is currently seeking a Senior Gen AI Software Engineer based out of our Chicago office. Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst. By becoming a part of the Fitch Solutions team, you will join a group of colleagues driving high-impact AI initiatives and identifying cross-product synergies across our external product portfolio. We advance innovation by uncovering strategic opportunities and delivering scalable, enterprise-grade solutions. You'll work in a dynamic environment where innovation is encouraged, and collaboration is key to developing solutions that address the evolving needs of global markets. With a portfolio of best-in-class, we offer you the opportunity to advance your career while contributing to a company known for its expertise and commitment to excellence. What We Offer: Create transformative AI systems with measurable impact - Design and deploy production-ready generative AI platforms, multi-agent systems, and intelligent automation; tackle frontier AI challenges witnessing your innovations reshape products in real-time. Leverage cutting-edge AI innovation - Experiment with cutting-edge LLMs and foundation models, architect RAG implementations, design sophisticated agentic systems, and develop Model Context Protocol (MCP) servers for Fitch Solutions; stay at the bleeding edge of AI technology with access to the latest tools, frameworks, and platforms. Lead enterprise-wide AI standardization initiatives - Build GenAI solutions across multiple business units while creating unified patterns, reusable components, and standardization frameworks that enable AI at enterprise scale across Fitch Solutions. Address complex, cross-functional challenges - Work at the intersection of engineering and product development, building systems that leverage GenAI agentic workflows and production-scale deployment; tackle problems that will expand your expertise and push the boundaries of what's technically possible. We'll Count on You To: Lead transformative GenAI system development - Spearhead the creation of sophisticated generative AI solutions including enterprise chatbot platforms, evaluation frameworks, agentic workflows, RAG architectures, applied GenAI applications, and Model Context Protocol (MCP) implementations; deliver production-grade, scalable code that meets enterprise performance standards. Pioneer AI innovation through hands-on engineering - Experiment with cutting-edge foundation models, design and implement GenAI/ML architectures, assess emerging AI technologies, develop rapid proofs-of-concept, and bridge the gap between research breakthroughs and production-ready capabilities that generate tangible business value. Build robust production infrastructure - Develop enterprise-scale APIs (FastAPI) for deployment, architect and implement comprehensive cloud-based AI infrastructure on AWS/Azure, and ensure systems are optimized for performance, reliability, and scalability. Demonstrate full-stack engineering excellence - Apply proficiency across the entire technology stack to build enterprise-grade websites and applications, integrating AI capabilities seamlessly into user-facing products and backend systems. Build and deliver reliable AI solutions - Participate in the full software development lifecycle for AI initiatives, contribute technical insights to design discussions, apply engineering best practices. Collaborate and communicate effectively - Partner with cross-functional teams including product managers, engineers and business stakeholders to translate complex technical concepts, gather requirements, and ensure AI solutions directly address user needs and strategic objectives. What You Need to Have: 7+ years of professional experience designing, developing, and deploying production-grade AI/ML systems, with a proven track record of delivering sophisticated generative AI and machine learning solutions at scale. 5+ years in full stack software engineering building and deploying real-world enterprise applications; advanced Python programming skills with strong backend development capabilities. Proven experience in developing and deploying intelligent conversational AI systems using RAG architectures, Model Context Protocol (MCP), AI-enabled search, vector databases, and LLM integration in real-time enterprise environments. Hands-on enterprise experience developing GenAI applications using LangChain and LangGraph frameworks with expertise in agent architecture design, state management, memory systems, and graph-based workflow orchestration. Strong technical expertise in embeddings, vector databases for AI integration, and LLM integration/fine-tuning across platforms such as OpenAI, LLaMA; solid understanding of ML algorithms with production experience using frameworks and tools including FastAPI, PyTorch/TensorFlow, and MLflow. Extensive experience building and integrating generative AI solutions into production environments, including working with large language models, designing multi agentic systems and embedding AI capabilities into existing product ecosystems. Strong foundation in MLOps practices, containerization technologies (Docker, Kubernetes/AWS EKS), cloud infrastructure (AWS/Azure), AI-specific services (AWS Bedrock, SageMaker, Azure AI Search), and orchestration tools. Excellent communication and collaboration skills, with the ability to translate complex technical concepts for diverse stakeholders and work effectively across cross-functional teams. Why Fitch? Hybrid Work Environment: 2-3 days a week in office required based on your line of business and location. A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority. We are building incredible things at Fitch and we invite you to join us on our journey. Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings Fitch Solutions Fitch Learning. For more information please visit our websites: Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. FOR CHICAGO ROLES ONLY: Expected base pay rates for the role will be between $120,000 and $140,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.
P-57 At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Founded in 2013 by the original creators of Apache Spark, Databricks has grown from a tiny corner office in Berkeley, California to a global organization with over 1000 employees. Thousands of organizations, from small to Fortune 100, trust Databricks with their mission-critical workloads, making us one of the fastest growing SaaS companies in the world. Our engineering teams build highly technical products that fulfill real, important needs in the world. We constantly push the boundaries of data and AI technology, while simultaneously operating with the resilience, security and scale that is critical to making customers successful on our platform. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. As a Data Scientist on the Data Team, you will help build a data-driven culture within Databricks by helping work on top priorities for the company. The Data team also functions as an in-house, production "customer" that dog foods Databricks and drives the future direction of the products. The impact you will have: " Analysis at the speed of thought ": Inform decision making by building robust data science tooling for business leaders, analysts, and other data scientists. " Extend capabilities of Databricks ": Work closely with Data Platform and Product Engineering teams to integrate data science tooling with existing Data team offerings and the core product " Strategic business insights ": Lead insight generation for top company priorities, and key Engineering initiatives (reliability, and efficiency). Gather changing requirements, define project OKRs and milestones, and communicate progress and results to both technical and non-technical audiences. Mentor and guide junior data scientists on the team by helping with project planning, technical decisions, and code and document review. Represent the data science discipline throughout the organization, having a powerful voice to make us more data-driven. Represent Databricks at academic and industrial conferences & events. What we look for: 7+ years of data science, machine learning, advanced analytics experience in high velocity, high-growth companies Extensive experience in applying Data Science / ML in production to build data-driven products for solving business problems. Experience collaborating with and understanding the needs of Senior level stakeholders from a variety of functions including: Engineering, Product, and Technical Operations. Ability to deal with ambiguity in fast paced environments by clarifying requirements and having a keen sense of 0 to 1 solutions. Adept at operating both as an individual contributor and identifying how to orchestrate the build through peers and investments in scalable tooling. Strong coding skills in Python and SQL Experience with distributed data processing systems like Spark and familiarity with software engineering principles around testing, code reviews and deployment. M.S. or Ph.D. in quantitative fields (e.g., Statistics, Math, Computer Science, Physics, Economics, Operational Research or Engineering) Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $192,000-$260,000 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/22/2026
Full time
P-57 At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Founded in 2013 by the original creators of Apache Spark, Databricks has grown from a tiny corner office in Berkeley, California to a global organization with over 1000 employees. Thousands of organizations, from small to Fortune 100, trust Databricks with their mission-critical workloads, making us one of the fastest growing SaaS companies in the world. Our engineering teams build highly technical products that fulfill real, important needs in the world. We constantly push the boundaries of data and AI technology, while simultaneously operating with the resilience, security and scale that is critical to making customers successful on our platform. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. As a Data Scientist on the Data Team, you will help build a data-driven culture within Databricks by helping work on top priorities for the company. The Data team also functions as an in-house, production "customer" that dog foods Databricks and drives the future direction of the products. The impact you will have: " Analysis at the speed of thought ": Inform decision making by building robust data science tooling for business leaders, analysts, and other data scientists. " Extend capabilities of Databricks ": Work closely with Data Platform and Product Engineering teams to integrate data science tooling with existing Data team offerings and the core product " Strategic business insights ": Lead insight generation for top company priorities, and key Engineering initiatives (reliability, and efficiency). Gather changing requirements, define project OKRs and milestones, and communicate progress and results to both technical and non-technical audiences. Mentor and guide junior data scientists on the team by helping with project planning, technical decisions, and code and document review. Represent the data science discipline throughout the organization, having a powerful voice to make us more data-driven. Represent Databricks at academic and industrial conferences & events. What we look for: 7+ years of data science, machine learning, advanced analytics experience in high velocity, high-growth companies Extensive experience in applying Data Science / ML in production to build data-driven products for solving business problems. Experience collaborating with and understanding the needs of Senior level stakeholders from a variety of functions including: Engineering, Product, and Technical Operations. Ability to deal with ambiguity in fast paced environments by clarifying requirements and having a keen sense of 0 to 1 solutions. Adept at operating both as an individual contributor and identifying how to orchestrate the build through peers and investments in scalable tooling. Strong coding skills in Python and SQL Experience with distributed data processing systems like Spark and familiarity with software engineering principles around testing, code reviews and deployment. M.S. or Ph.D. in quantitative fields (e.g., Statistics, Math, Computer Science, Physics, Economics, Operational Research or Engineering) Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $192,000-$260,000 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Job Description Job Description Senior Revenue Operations Analyst Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing. We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics. Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success. We want people who turn commercial data into a clear point of view and who can stand behind that point of view in front of commercial leadership. Working as part of the Catapult Revenue Operations team in our Boston office, you will own the analysis behind our regular forecast and pipeline cadence, and the broader commercial insight set that sits behind it, including ACV trends, win/loss, rep performance, discounting, pricing, and hardware margin. You will be the person the CRO and regional VPs turn to for the answer to "where are we, what changed, and why?" not a report, but a narrative with a root cause and a recommended action attached. You'll work independently across Commercial, Finance, and Business Systems, partnering closely with our FP&A team to ensure the commercial forecast and the financial forecast tell one consistent story. WHAT YOU'LL DO Forecast and pipeline Own the global forecast summary, consolidating regional data into a single, actionable narrative for executive leadership. Perform root-cause analysis on pipeline movement to identify forecast risks and quantify drivers like slippage, churn, and discounting. Maintain forecasting data integrity and tool reliability to ensure commercial leaders can trust the numbers. Commercial performance and trend analysis Analyze historical ACV and win/loss trends across segments and products to pressure-test forward-looking assumptions. Evaluate sales team performance against quota, partnering with leaders to optimize territory design and productivity. Proactively surface commercial risks and performance signals before they reach leadership through other channels. Pricing, discounting, and margin Monitor discounting behaviors and price realization to support data-driven go-to-market and packaging decisions. Analyze hardware COGS and blended margins to ensure leadership understands the true profitability of every deal. Systems, reporting, and automation Drive CRM hygiene and reporting discipline across sales teams to improve data quality and trust. Develop self-service dashboards and automate manual reporting workflows using Salesforce and BI tools. Partner with Finance and Sales Ops to ensure commercial data aligns perfectly with financial reporting. WHAT YOU'LL NEED 5+ years in RevOps/SalesOps/commercial analytics with B2B SaaS forecasting ownership. Skilled at root-cause analysis, moving beyond "what" to "so what" and "now what" with actionable recommendations. Strong analytical range (bookings, pipeline, pricing, unit economics) with judgment on the right lens to use. Comfort with hardware/software mixed-model margin analysis and COGS impact. Exceptional communication: able to synthesize complex data into executive-ready, actionable one-page summaries. Strong business partnering: builds credibility with sales leaders, engaging with curiosity rather than assumption. Full ownership mindset: drives configuration, enablement, and process adoption through unglamorous follow-through. Proven track record of identifying broken processes, building the business case, and driving organizational change. Resilient problem-solver who takes responsibility for recovery and prevention when issues arise. Advanced Excel/GSheets modeling, strong SQL, and hands-on Salesforce expertise (reports, dashboards, forecasting). Preferred Experience with Databricks, Snowflake, Power BI, or comparable BI platforms Familiarity with NetSuite, Salesforce CPQ, Einstein/Agentforce Experience with pricing or packaging analysis, cohort analysis, or win/loss programs Experience automating manual reporting workflows using AI tools, scripting, or system integrations Experience in a global, multi-region commercial organization with distinct regional sales motions WHAT YOUR SUCCESS WILL LOOK LIKE In 6 months: Own the global forecast summary for leadership, providing timely, actionable root-cause analysis. Build trusted partnerships with regional VPs and Sales Directors, deeply understanding regional deal dynamics. Establish two new leading indicators for earlier visibility into forecast risk. Implement a regular, trusted cadence for win/loss and quota attainment reporting. Ensure forecast tooling is stable and trusted with proactive validation checks. Automate at least one recurring manual reporting process. In 12 months: Become a key commercial business partner; your analysis informs QBRs, pipeline reviews, and strategic decisions. Significantly improve forecast accuracy with a documented, repeatable process. Drive at least one major commercial change (e.g., pricing, packaging, discounting, or territory design) through data-backed analysis. Ensure deal-level visibility into discounting and hardware margin, influencing better deal quality. Deploy self-service dashboards that materially reduce ad-hoc reporting. Standardize pipeline hygiene globally, with clear adoption in the data. Operate with full independence, managing ambiguity and delivering high-quality, timely work. WHY CATAPULT? We have amazing people. We promise you'll work with some of the most ambitious, intelligent people in an exciting industry, and do some of the best work of your life. We encourage our people to engage in constructive, open, and honest communication to make Catapult extraordinary. We work in a collaborative yet challenging environment to consistently improve our performance, which in turn impacts our customers' performance. Our workforce spans more than 32 countries. You'll have the opportunity to work with people from multiple nationalities and cultures, and to build your global awareness. We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to improve. There is an unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent who can add to our team culture, actively contribute, and be excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role. The target Total Compensation range for this position is $74,933 to $172,345 per year. This range is inclusive of base salary and a target incentive plan (which may include equity, commission, or other bonus structures). Your specific compensation within this range will be determined by factors such as your geographic location, relevant experience, and job-related skills. In addition to this compensation, Catapult also offers generous paid leave and recognized company holidays, and the opportunity to participate in our comprehensive benefits package, including Health, Dental, and Vision insurance, and 401(k) retirement plan with company match.
09/16/2026
Full time
Job Description Job Description Senior Revenue Operations Analyst Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing. We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics. Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success. We want people who turn commercial data into a clear point of view and who can stand behind that point of view in front of commercial leadership. Working as part of the Catapult Revenue Operations team in our Boston office, you will own the analysis behind our regular forecast and pipeline cadence, and the broader commercial insight set that sits behind it, including ACV trends, win/loss, rep performance, discounting, pricing, and hardware margin. You will be the person the CRO and regional VPs turn to for the answer to "where are we, what changed, and why?" not a report, but a narrative with a root cause and a recommended action attached. You'll work independently across Commercial, Finance, and Business Systems, partnering closely with our FP&A team to ensure the commercial forecast and the financial forecast tell one consistent story. WHAT YOU'LL DO Forecast and pipeline Own the global forecast summary, consolidating regional data into a single, actionable narrative for executive leadership. Perform root-cause analysis on pipeline movement to identify forecast risks and quantify drivers like slippage, churn, and discounting. Maintain forecasting data integrity and tool reliability to ensure commercial leaders can trust the numbers. Commercial performance and trend analysis Analyze historical ACV and win/loss trends across segments and products to pressure-test forward-looking assumptions. Evaluate sales team performance against quota, partnering with leaders to optimize territory design and productivity. Proactively surface commercial risks and performance signals before they reach leadership through other channels. Pricing, discounting, and margin Monitor discounting behaviors and price realization to support data-driven go-to-market and packaging decisions. Analyze hardware COGS and blended margins to ensure leadership understands the true profitability of every deal. Systems, reporting, and automation Drive CRM hygiene and reporting discipline across sales teams to improve data quality and trust. Develop self-service dashboards and automate manual reporting workflows using Salesforce and BI tools. Partner with Finance and Sales Ops to ensure commercial data aligns perfectly with financial reporting. WHAT YOU'LL NEED 5+ years in RevOps/SalesOps/commercial analytics with B2B SaaS forecasting ownership. Skilled at root-cause analysis, moving beyond "what" to "so what" and "now what" with actionable recommendations. Strong analytical range (bookings, pipeline, pricing, unit economics) with judgment on the right lens to use. Comfort with hardware/software mixed-model margin analysis and COGS impact. Exceptional communication: able to synthesize complex data into executive-ready, actionable one-page summaries. Strong business partnering: builds credibility with sales leaders, engaging with curiosity rather than assumption. Full ownership mindset: drives configuration, enablement, and process adoption through unglamorous follow-through. Proven track record of identifying broken processes, building the business case, and driving organizational change. Resilient problem-solver who takes responsibility for recovery and prevention when issues arise. Advanced Excel/GSheets modeling, strong SQL, and hands-on Salesforce expertise (reports, dashboards, forecasting). Preferred Experience with Databricks, Snowflake, Power BI, or comparable BI platforms Familiarity with NetSuite, Salesforce CPQ, Einstein/Agentforce Experience with pricing or packaging analysis, cohort analysis, or win/loss programs Experience automating manual reporting workflows using AI tools, scripting, or system integrations Experience in a global, multi-region commercial organization with distinct regional sales motions WHAT YOUR SUCCESS WILL LOOK LIKE In 6 months: Own the global forecast summary for leadership, providing timely, actionable root-cause analysis. Build trusted partnerships with regional VPs and Sales Directors, deeply understanding regional deal dynamics. Establish two new leading indicators for earlier visibility into forecast risk. Implement a regular, trusted cadence for win/loss and quota attainment reporting. Ensure forecast tooling is stable and trusted with proactive validation checks. Automate at least one recurring manual reporting process. In 12 months: Become a key commercial business partner; your analysis informs QBRs, pipeline reviews, and strategic decisions. Significantly improve forecast accuracy with a documented, repeatable process. Drive at least one major commercial change (e.g., pricing, packaging, discounting, or territory design) through data-backed analysis. Ensure deal-level visibility into discounting and hardware margin, influencing better deal quality. Deploy self-service dashboards that materially reduce ad-hoc reporting. Standardize pipeline hygiene globally, with clear adoption in the data. Operate with full independence, managing ambiguity and delivering high-quality, timely work. WHY CATAPULT? We have amazing people. We promise you'll work with some of the most ambitious, intelligent people in an exciting industry, and do some of the best work of your life. We encourage our people to engage in constructive, open, and honest communication to make Catapult extraordinary. We work in a collaborative yet challenging environment to consistently improve our performance, which in turn impacts our customers' performance. Our workforce spans more than 32 countries. You'll have the opportunity to work with people from multiple nationalities and cultures, and to build your global awareness. We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to improve. There is an unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent who can add to our team culture, actively contribute, and be excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role. The target Total Compensation range for this position is $74,933 to $172,345 per year. This range is inclusive of base salary and a target incentive plan (which may include equity, commission, or other bonus structures). Your specific compensation within this range will be determined by factors such as your geographic location, relevant experience, and job-related skills. In addition to this compensation, Catapult also offers generous paid leave and recognized company holidays, and the opportunity to participate in our comprehensive benefits package, including Health, Dental, and Vision insurance, and 401(k) retirement plan with company match.
Job Description Job Description Senior Operations Research Analyst Location: Huntsville, Alabama Mode: Onsite Travel: None Number of openings: 1 Experience: 10+ years with BA/BS Education: Bachelor's degree Salary: $145k - $175k Start Date: Early September Clearance: Active Secret Position: Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidates will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Managers based on analysis. A bachelors degree in mathematics, statistics, or Operations Research is desired. -10+ years of relevant work experience is desired. -History of supporting and engaging executive level leadership. -High understanding of MS Office suite and ACE-IT cost modeling experience is required. -Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. -The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. -Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. -Excellent written and verbal communications skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. -Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. -Position requires a Secret Security Clearance.
09/16/2026
Full time
Job Description Job Description Senior Operations Research Analyst Location: Huntsville, Alabama Mode: Onsite Travel: None Number of openings: 1 Experience: 10+ years with BA/BS Education: Bachelor's degree Salary: $145k - $175k Start Date: Early September Clearance: Active Secret Position: Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidates will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Managers based on analysis. A bachelors degree in mathematics, statistics, or Operations Research is desired. -10+ years of relevant work experience is desired. -History of supporting and engaging executive level leadership. -High understanding of MS Office suite and ACE-IT cost modeling experience is required. -Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. -The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. -Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. -Excellent written and verbal communications skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. -Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. -Position requires a Secret Security Clearance.
Job Description Job Description Description: Position Description: Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidate will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Manager based on analysis. Requirements: Basic Qualifications: A bachelors degree in mathematics, statistics, or Operations Research is desired. -10+ years of relevant work experience is desired. -History of supporting and engaging executive level leadership. -High understanding of MS Office suite and ACE-IT cost modeling experience is required. -Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. -The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. -Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. -Excellent written and verbal communication's skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. -Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. -Position requires a Secret Security Clearance.
09/16/2026
Full time
Job Description Job Description Description: Position Description: Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidate will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Manager based on analysis. Requirements: Basic Qualifications: A bachelors degree in mathematics, statistics, or Operations Research is desired. -10+ years of relevant work experience is desired. -History of supporting and engaging executive level leadership. -High understanding of MS Office suite and ACE-IT cost modeling experience is required. -Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. -The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. -Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. -Excellent written and verbal communication's skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. -Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. -Position requires a Secret Security Clearance.