Chenega Corporation
Washington, Washington DC
Job Description Job Description Overview Junior Video Teleconference Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Junior Video Teleconference Technician provides support for SSP Information Operations AV/VTC equipment, including CODECs, AV/VTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV, other miscellaneous AV/VTC equipment, and other commonly used peripherals within the government computing environment. Responsibilities Set up administrator and service accounts for SSP network desktop and conference room VTC devices. Update and maintain AV/VTC deployments using government-supplied and/or other approved hardware, subsequent upgrades/patches/versions/releases, and AV/VTC unique applications. Ensure compliance as outlined in the AV/VTC Security Technical Implementation Guide (STIG) on all SSP Information Operations AV/VTC setups. Provide Standard and Advanced AV/VTC support for hardware and software configuration, troubleshooting, and problem resolution enterprise-wide. Provide technical support for AV/VTC update software installation and configuration issues and provide resolution. Input, update, and maintain trouble tickets using the Heat Helpdesk Software application. Independently diagnose and resolve complex technical issues related to VTC equipment and software, ensuring minimal disruption to scheduled meetings. Make real-time decisions during critical situations, such as technical failures during important video conferences, by troubleshooting and implementing quick fixes. Provide oversight to VTC operations to ensure they comply with industry standards and regulations, making decisions to align with legal and security requirements. Other duties as assigned Qualifications Associate's degree or higher from an accredited institution and 1+ years of experience OR High School Diploma or GED equivalent and 2+ years of experience CompTIA Certification A+, Network+ or Security+ Cisco/Tandberg technician training Secret clearance required Preferred Qualifications: Installing and maintaining baseline VTC system configurations preferred Knowledge of Cisco Call Manager and VOIP connections preferred Knowledge in installing, troubleshooting, servicing, and repairing video conferencing equipment and components, cables, connectors, and peripherals on a variety of network configurations preferred Knowledge, Skills and Abilities: The ability to make informed, independent decisions ensures that VTC systems remain operational, secure, and aligned with the organization's goals and requirements. Knowledge of Audio-Visual Technology Knowledge of Automation and Enhancement How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook - Defense & Aerospace Solutions, LLC
Job Description Job Description Overview Junior Video Teleconference Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Junior Video Teleconference Technician provides support for SSP Information Operations AV/VTC equipment, including CODECs, AV/VTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV, other miscellaneous AV/VTC equipment, and other commonly used peripherals within the government computing environment. Responsibilities Set up administrator and service accounts for SSP network desktop and conference room VTC devices. Update and maintain AV/VTC deployments using government-supplied and/or other approved hardware, subsequent upgrades/patches/versions/releases, and AV/VTC unique applications. Ensure compliance as outlined in the AV/VTC Security Technical Implementation Guide (STIG) on all SSP Information Operations AV/VTC setups. Provide Standard and Advanced AV/VTC support for hardware and software configuration, troubleshooting, and problem resolution enterprise-wide. Provide technical support for AV/VTC update software installation and configuration issues and provide resolution. Input, update, and maintain trouble tickets using the Heat Helpdesk Software application. Independently diagnose and resolve complex technical issues related to VTC equipment and software, ensuring minimal disruption to scheduled meetings. Make real-time decisions during critical situations, such as technical failures during important video conferences, by troubleshooting and implementing quick fixes. Provide oversight to VTC operations to ensure they comply with industry standards and regulations, making decisions to align with legal and security requirements. Other duties as assigned Qualifications Associate's degree or higher from an accredited institution and 1+ years of experience OR High School Diploma or GED equivalent and 2+ years of experience CompTIA Certification A+, Network+ or Security+ Cisco/Tandberg technician training Secret clearance required Preferred Qualifications: Installing and maintaining baseline VTC system configurations preferred Knowledge of Cisco Call Manager and VOIP connections preferred Knowledge in installing, troubleshooting, servicing, and repairing video conferencing equipment and components, cables, connectors, and peripherals on a variety of network configurations preferred Knowledge, Skills and Abilities: The ability to make informed, independent decisions ensures that VTC systems remain operational, secure, and aligned with the organization's goals and requirements. Knowledge of Audio-Visual Technology Knowledge of Automation and Enhancement How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook - Defense & Aerospace Solutions, LLC
Premise One LLC
Beverly Hills, California
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
Sound Specialists
San Francisco, California
Job Description Job Description About the Role As an Embedded Security Systems Technician, you will be a full-time, on-site technical resource responsible for maintaining, supporting, and optimizing electronic security systems across a portfolio of corporate campuses and executive facilities throughout the San Francisco Bay Area. You will work as an extension of the client's Security and Facilities teams, providing day-to-day technical support and ensuring that all security systems remain operational, reliable, and aligned with the client's security objectives. You will perform preventive maintenance, troubleshoot complex system issues, coordinate with internal stakeholders and outside vendors, support system upgrades, and install new security technology as required. This role requires strong technical knowledge, proactive communication, exceptional customer service, and the ability to operate professionally and discreetly in a dynamic, high-profile client environment. Who Will Love This Job A problem solver who enjoys diagnosing complex technical issues and finding the right solution. Proactive and dependable, taking ownership of system performance and client needs. Organized and able to manage multiple service requests, projects, and priorities. A strong communicator who can explain technical issues to both technical and non-technical stakeholders. Client-focused and committed to providing a responsive, high-quality service experience. Comfortable working independently while collaborating with Security, Facilities, IT, Property Management, and outside vendors. Detail-oriented and committed to maintaining accurate documentation and high installation standards. Professional and discreet when working within executive facilities and sensitive environments. Key Responsibilities Serve as the primary on-site technical resource for the client's electronic security systems. Maintain, support, troubleshoot, and optimize systems across multiple corporate and executive facilities. Perform preventive maintenance, system health checks, inspections, and testing. Diagnose and resolve issues involving system hardware, software, programming, power, wiring, networks, and databases. Respond to service requests and system incidents in a timely and professional manner. Identify recurring issues and recommend long-term corrective actions and system improvements. Install, configure, test, and commission new security devices and system components. Support system upgrades, expansions, technology refreshes, and special projects. Coordinate service activities with the client's Security, Facilities, IT, Property Management, Estate Management, and Security Operations teams. Coordinate with manufacturers, subcontractors, service providers, and other vendors when required. Communicate service priorities, system status, technical findings, and corrective actions to client stakeholders. Maintain accurate service tickets, inspection reports, configuration records, and system documentation. Read and interpret drawings, schematics, manuals, wiring diagrams, and technical documentation. Maintain organized inventories of equipment, tools, replacement parts, and system documentation. Follow all client security procedures, safety requirements, manufacturer standards, and applicable codes. Provide technical guidance and basic system training to client personnel when required. Travel between client facilities throughout the San Francisco Bay Area. Systems Supported Access Control and Alarm Monitoring Lenel OnGuard Mercury controllers and input/output modules LifeSafety Power and Altronix power supplies HID and BlueDiamond card readers Door contacts, window contacts, and request-to-exit devices Electrified mortise locksets Electromagnetic locks Electrified hinges and transfer hardware Relays, inputs, outputs, gates, elevators, and other low-voltage control systems Video Surveillance and Analytics Salient CompleteView Axis network cameras License plate recognition, thermal, and color cameras Axis Object Analytics IronYun video analytics PoE extenders and related network equipment Intrusion Detection Bosch intrusion and burglar alarm systems Bosch modules, control panels, and keypads Inovonics wireless sensors Wireless duress buttons Wireless door contacts Perimeter Protection RBtec in-ground seismic sensor systems SpotterRF radar systems Axis network speaker systems Visitor Management Envoy Turnstiles Optical turnstile pedestals Integrated card readers Access control and alarm integrations Art Monitoring Fortecho art and asset monitoring systems Security Command Centers Crestron video wall processors Display monitors and video walls Winsted command center consoles PC workstations HDMI cabling, extenders, keyboards, mice, and related equipment Digital clock systems Intercom and Emergency Communications 2N intercom systems Intercom systems with gate-control integration Emergency call stations Requirements Associate degree in electronics, information technology, electrical systems, or a related field, or equivalent professional experience. Relevant California licenses or certifications, including applicable BSIS requirements. Experience installing, maintaining, and troubleshooting enterprise electronic security systems. Experience with access control, video surveillance, intrusion detection, intercom, perimeter protection, and low-voltage systems. Experience with Lenel OnGuard, Mercury hardware, Salient CompleteView, Axis cameras, or similar enterprise security platforms. Strong understanding of low-voltage logic and control systems, including relays, inputs, outputs, doors, gates, elevators, and locking hardware. Knowledge of electrical and electronic systems, including wiring, circuitry, terminations, testing, and soldering. Familiarity with IP networking, IP addressing, PoE, switches, VLANs, and security-system communication protocols. Experience troubleshooting hardware, software, programming, database, and network-related issues. Ability to configure access levels, access groups, schedules, alarms, permissions, and other system programming. Strong diagnostic, analytical, and problem-solving skills. Ability to read and interpret drawings, schematics, manuals, wiring diagrams, and technical documentation. Ability to document corrective actions and clearly communicate technical information. Strong written and verbal communication skills. Strong customer service and interpersonal skills. Ability to work independently, manage multiple priorities, and escalate issues appropriately. Ability to maintain professionalism and discretion in executive and high-security environments. Valid driver's license and ability to travel throughout the San Francisco Bay Area. Preferred Qualifications Experience supporting corporate campuses, executive facilities, estates, or other high-profile environments. Experience managing small security installation, upgrade, or technology-refresh projects. Manufacturer certifications related to LenelS2, Salient, Axis, Bosch, Mercury, or other supported technologies. Experience working directly with Security, Facilities, IT, Property Management, and executive stakeholders. Familiarity with local and national codes related to electronic security, electrified locking hardware, life safety, accessibility, and emergency egress. Physical Requirements Ability to lift and carry tools, equipment, ladders, and materials. Ability to climb ladders and work above ceilings. Ability to bend, kneel, reach, stand, and walk for extended periods. Ability to work in confined, restricted, or equipment-room environments. Ability to perform hands-on installation, maintenance, and troubleshooting work. Ability to respond to urgent system issues outside of normal business hours when required. Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Mileage reimbursement or company vehicle
Job Description Job Description About the Role As an Embedded Security Systems Technician, you will be a full-time, on-site technical resource responsible for maintaining, supporting, and optimizing electronic security systems across a portfolio of corporate campuses and executive facilities throughout the San Francisco Bay Area. You will work as an extension of the client's Security and Facilities teams, providing day-to-day technical support and ensuring that all security systems remain operational, reliable, and aligned with the client's security objectives. You will perform preventive maintenance, troubleshoot complex system issues, coordinate with internal stakeholders and outside vendors, support system upgrades, and install new security technology as required. This role requires strong technical knowledge, proactive communication, exceptional customer service, and the ability to operate professionally and discreetly in a dynamic, high-profile client environment. Who Will Love This Job A problem solver who enjoys diagnosing complex technical issues and finding the right solution. Proactive and dependable, taking ownership of system performance and client needs. Organized and able to manage multiple service requests, projects, and priorities. A strong communicator who can explain technical issues to both technical and non-technical stakeholders. Client-focused and committed to providing a responsive, high-quality service experience. Comfortable working independently while collaborating with Security, Facilities, IT, Property Management, and outside vendors. Detail-oriented and committed to maintaining accurate documentation and high installation standards. Professional and discreet when working within executive facilities and sensitive environments. Key Responsibilities Serve as the primary on-site technical resource for the client's electronic security systems. Maintain, support, troubleshoot, and optimize systems across multiple corporate and executive facilities. Perform preventive maintenance, system health checks, inspections, and testing. Diagnose and resolve issues involving system hardware, software, programming, power, wiring, networks, and databases. Respond to service requests and system incidents in a timely and professional manner. Identify recurring issues and recommend long-term corrective actions and system improvements. Install, configure, test, and commission new security devices and system components. Support system upgrades, expansions, technology refreshes, and special projects. Coordinate service activities with the client's Security, Facilities, IT, Property Management, Estate Management, and Security Operations teams. Coordinate with manufacturers, subcontractors, service providers, and other vendors when required. Communicate service priorities, system status, technical findings, and corrective actions to client stakeholders. Maintain accurate service tickets, inspection reports, configuration records, and system documentation. Read and interpret drawings, schematics, manuals, wiring diagrams, and technical documentation. Maintain organized inventories of equipment, tools, replacement parts, and system documentation. Follow all client security procedures, safety requirements, manufacturer standards, and applicable codes. Provide technical guidance and basic system training to client personnel when required. Travel between client facilities throughout the San Francisco Bay Area. Systems Supported Access Control and Alarm Monitoring Lenel OnGuard Mercury controllers and input/output modules LifeSafety Power and Altronix power supplies HID and BlueDiamond card readers Door contacts, window contacts, and request-to-exit devices Electrified mortise locksets Electromagnetic locks Electrified hinges and transfer hardware Relays, inputs, outputs, gates, elevators, and other low-voltage control systems Video Surveillance and Analytics Salient CompleteView Axis network cameras License plate recognition, thermal, and color cameras Axis Object Analytics IronYun video analytics PoE extenders and related network equipment Intrusion Detection Bosch intrusion and burglar alarm systems Bosch modules, control panels, and keypads Inovonics wireless sensors Wireless duress buttons Wireless door contacts Perimeter Protection RBtec in-ground seismic sensor systems SpotterRF radar systems Axis network speaker systems Visitor Management Envoy Turnstiles Optical turnstile pedestals Integrated card readers Access control and alarm integrations Art Monitoring Fortecho art and asset monitoring systems Security Command Centers Crestron video wall processors Display monitors and video walls Winsted command center consoles PC workstations HDMI cabling, extenders, keyboards, mice, and related equipment Digital clock systems Intercom and Emergency Communications 2N intercom systems Intercom systems with gate-control integration Emergency call stations Requirements Associate degree in electronics, information technology, electrical systems, or a related field, or equivalent professional experience. Relevant California licenses or certifications, including applicable BSIS requirements. Experience installing, maintaining, and troubleshooting enterprise electronic security systems. Experience with access control, video surveillance, intrusion detection, intercom, perimeter protection, and low-voltage systems. Experience with Lenel OnGuard, Mercury hardware, Salient CompleteView, Axis cameras, or similar enterprise security platforms. Strong understanding of low-voltage logic and control systems, including relays, inputs, outputs, doors, gates, elevators, and locking hardware. Knowledge of electrical and electronic systems, including wiring, circuitry, terminations, testing, and soldering. Familiarity with IP networking, IP addressing, PoE, switches, VLANs, and security-system communication protocols. Experience troubleshooting hardware, software, programming, database, and network-related issues. Ability to configure access levels, access groups, schedules, alarms, permissions, and other system programming. Strong diagnostic, analytical, and problem-solving skills. Ability to read and interpret drawings, schematics, manuals, wiring diagrams, and technical documentation. Ability to document corrective actions and clearly communicate technical information. Strong written and verbal communication skills. Strong customer service and interpersonal skills. Ability to work independently, manage multiple priorities, and escalate issues appropriately. Ability to maintain professionalism and discretion in executive and high-security environments. Valid driver's license and ability to travel throughout the San Francisco Bay Area. Preferred Qualifications Experience supporting corporate campuses, executive facilities, estates, or other high-profile environments. Experience managing small security installation, upgrade, or technology-refresh projects. Manufacturer certifications related to LenelS2, Salient, Axis, Bosch, Mercury, or other supported technologies. Experience working directly with Security, Facilities, IT, Property Management, and executive stakeholders. Familiarity with local and national codes related to electronic security, electrified locking hardware, life safety, accessibility, and emergency egress. Physical Requirements Ability to lift and carry tools, equipment, ladders, and materials. Ability to climb ladders and work above ceilings. Ability to bend, kneel, reach, stand, and walk for extended periods. Ability to work in confined, restricted, or equipment-room environments. Ability to perform hands-on installation, maintenance, and troubleshooting work. Ability to respond to urgent system issues outside of normal business hours when required. Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Mileage reimbursement or company vehicle
Coastal IT Consulting, LLC
Naples, Florida
Job Description Job Description This job is LOCAL to the Naples, FL area only We are growing! We are looking for skilled IT Systems Technicians to help bring the company to the next level. We offer competitive base pay with a great BONUS structure and benefits. Position Description and Expectations Every member of the IT Team is expected to uphold and embody the Core Values of our Organization. In order to be successful within our Team, you must exhibit the following qualities: Integrity, Exceptional Leadership, Constant Improvement, and placing Service before Self. You will see these values weaved into our responsibilities and abilities for each position because they enable our team to serve our clients and empower the pursuit of greatness! Systems Technicians are strong in all the most common and popular Information Technology solutions. In addition to strong technical aptitudes, backed by at least 3 years of direct experience, a Systems Technician can assess a complex technical challenge/incident, develop the proper and complete solution to resolve it, and execute that solution for the client. While a "break/fix" mentality may be needed for initial work-around, that is not considered the comprehensive course of action for a Systems Technician. They should know the importance of properly documenting any procedures needed to replicate their solutions for other clients and staff members, and be disciplined in their process development. Additionally, this individual should be highly skilled at both verbal and written communication, tailoring their interactions to the client's aptitude and to the particular situation/incident. They should then be able to execute with a high degree of success in integrating and/or solving problems in diverse environments including: Microsoft 365, Azure, modern Windows Server Infrastructure components, networking (routers/switches/etc.), security solutions (VPN's, firewalls, MFA, SSO, etc.), backup systems, mobile devices, and more. Responsibilities Daily Time Entry Accounting for at Least 9 Hours, Including Lunch, with Embedded Detailed Technical Work Notes Explaining All Task Efforts Utilize Corporate Systems for Calendar Scheduling and Assignment Prioritization Documentation of Client IT Environments Documentation of Processes and Procedures for Issue Resolutions, Including Automation/Scripting if Possible Provide Remote or On-Site Escalation Support for Technical Services Help Desk Incidents and Implementations, Including the Direction of Service Technicians On-Site as Smart Hands Assistants Small to Medium Project Planning, Development, and Execution with Persistent Status Communication with Project Manager Windows Server Deployment, Configuration, and Testing Performing Migration of Customer's Environments, including Server Roles, Applications, and Data to Microsoft Azure and 365 Services Deploy, Configure, and Operate Azure Stack of Services Deploy, Configure, and Operate Meraki Networks consisting of Firewalls, Switches, Wireless Access Points Configure Network Infrastructure for Microsoft Teams Deployments Deploy, and Configure Desktop Deployment Infrastructure (MDT) Deploy, Configure, and test Microsoft Identify and Security Solutions Local Server Deployment and Administration - Experience preferred with Windows Server Configure File, Print, and Other Services Access/Group/User/Policy Management Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Administration of Enterprise E-Mail Solution, Including Add/Remove Users, Forwarding of Mail to Other Accounts, Add Aliases, etc. Perform all Maintenance Tasks for Clients on Servers and Infrastructure Based on Scheduling Create, Operate in, and Follow Corporate and General Technology Best Practices, Procedures, and Systems Master Scripting of Repeatable Processes via Microsoft PowerShell Provide Expectation Setting and Appropriate Client-Level Communication, Leveraging Central Resources for Scheduling and Quotations Proactively Take Ownership of Tasks and Follows Through to Ensure Complete Resolution Take Personal Responsibility for the Quality of Work They Perform or are Associated With Ability to Pay Close Attention to Detail while Performing Technically Complex Tasks Ability to Deal Effectively with Stressful Situations Work Collaboratively and Interactively with members of the IT Team, Ensuring the Success of the Team, Sharing Information, and Train Service Technicians Ability to Provide Accurate Time Estimates Internally and Externally Ability to Quickly Learn New Technologies Use of Self-Study Materials Hands-On Experience Corporate Training Resources Ability to Articulate Technical Information Clearly and Simply to Non-Technical People Knowledge, Skills, and Abilities Extensive Experience Required with Microsoft Windows Desktop Preferred Experience with Microsoft Server Operating Systems Extensive Understanding of TCP/IP, DNS, and Troubleshooting Internet Connectivity Issues Experience with Cisco Meraki Switches, Access Points, and Firewalls Preferred Experience with Supporting Clients on Remote Desktop Solutions Extensive Experience with Mobile Technologies, including Apple iOS and Google Android Extensive Experience with Microsoft Intune Mobile Device Management Extensive Experience with Microsoft 365 Desktop Applications Excellent Professional Verbal and Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary Preferred Experience as a User of ConnectWise Manage CMDB Preferred Experience as a User of ConnectWise Automate RMM Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients.
Job Description Job Description This job is LOCAL to the Naples, FL area only We are growing! We are looking for skilled IT Systems Technicians to help bring the company to the next level. We offer competitive base pay with a great BONUS structure and benefits. Position Description and Expectations Every member of the IT Team is expected to uphold and embody the Core Values of our Organization. In order to be successful within our Team, you must exhibit the following qualities: Integrity, Exceptional Leadership, Constant Improvement, and placing Service before Self. You will see these values weaved into our responsibilities and abilities for each position because they enable our team to serve our clients and empower the pursuit of greatness! Systems Technicians are strong in all the most common and popular Information Technology solutions. In addition to strong technical aptitudes, backed by at least 3 years of direct experience, a Systems Technician can assess a complex technical challenge/incident, develop the proper and complete solution to resolve it, and execute that solution for the client. While a "break/fix" mentality may be needed for initial work-around, that is not considered the comprehensive course of action for a Systems Technician. They should know the importance of properly documenting any procedures needed to replicate their solutions for other clients and staff members, and be disciplined in their process development. Additionally, this individual should be highly skilled at both verbal and written communication, tailoring their interactions to the client's aptitude and to the particular situation/incident. They should then be able to execute with a high degree of success in integrating and/or solving problems in diverse environments including: Microsoft 365, Azure, modern Windows Server Infrastructure components, networking (routers/switches/etc.), security solutions (VPN's, firewalls, MFA, SSO, etc.), backup systems, mobile devices, and more. Responsibilities Daily Time Entry Accounting for at Least 9 Hours, Including Lunch, with Embedded Detailed Technical Work Notes Explaining All Task Efforts Utilize Corporate Systems for Calendar Scheduling and Assignment Prioritization Documentation of Client IT Environments Documentation of Processes and Procedures for Issue Resolutions, Including Automation/Scripting if Possible Provide Remote or On-Site Escalation Support for Technical Services Help Desk Incidents and Implementations, Including the Direction of Service Technicians On-Site as Smart Hands Assistants Small to Medium Project Planning, Development, and Execution with Persistent Status Communication with Project Manager Windows Server Deployment, Configuration, and Testing Performing Migration of Customer's Environments, including Server Roles, Applications, and Data to Microsoft Azure and 365 Services Deploy, Configure, and Operate Azure Stack of Services Deploy, Configure, and Operate Meraki Networks consisting of Firewalls, Switches, Wireless Access Points Configure Network Infrastructure for Microsoft Teams Deployments Deploy, and Configure Desktop Deployment Infrastructure (MDT) Deploy, Configure, and test Microsoft Identify and Security Solutions Local Server Deployment and Administration - Experience preferred with Windows Server Configure File, Print, and Other Services Access/Group/User/Policy Management Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Administration of Enterprise E-Mail Solution, Including Add/Remove Users, Forwarding of Mail to Other Accounts, Add Aliases, etc. Perform all Maintenance Tasks for Clients on Servers and Infrastructure Based on Scheduling Create, Operate in, and Follow Corporate and General Technology Best Practices, Procedures, and Systems Master Scripting of Repeatable Processes via Microsoft PowerShell Provide Expectation Setting and Appropriate Client-Level Communication, Leveraging Central Resources for Scheduling and Quotations Proactively Take Ownership of Tasks and Follows Through to Ensure Complete Resolution Take Personal Responsibility for the Quality of Work They Perform or are Associated With Ability to Pay Close Attention to Detail while Performing Technically Complex Tasks Ability to Deal Effectively with Stressful Situations Work Collaboratively and Interactively with members of the IT Team, Ensuring the Success of the Team, Sharing Information, and Train Service Technicians Ability to Provide Accurate Time Estimates Internally and Externally Ability to Quickly Learn New Technologies Use of Self-Study Materials Hands-On Experience Corporate Training Resources Ability to Articulate Technical Information Clearly and Simply to Non-Technical People Knowledge, Skills, and Abilities Extensive Experience Required with Microsoft Windows Desktop Preferred Experience with Microsoft Server Operating Systems Extensive Understanding of TCP/IP, DNS, and Troubleshooting Internet Connectivity Issues Experience with Cisco Meraki Switches, Access Points, and Firewalls Preferred Experience with Supporting Clients on Remote Desktop Solutions Extensive Experience with Mobile Technologies, including Apple iOS and Google Android Extensive Experience with Microsoft Intune Mobile Device Management Extensive Experience with Microsoft 365 Desktop Applications Excellent Professional Verbal and Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary Preferred Experience as a User of ConnectWise Manage CMDB Preferred Experience as a User of ConnectWise Automate RMM Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients.