About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PI9ff9659ea86a-2570
10/01/2026
Full time
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PI9ff9659ea86a-2570
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems is looking to add Staff Embedded & Real Time Software Engineer to join our team of qualified, diverse individuals within our Software organization. This position can be filled on site in San Diego or Palmdale, California. In this role you will design, develop, integrate and test software (SW) for our end-user customers and businesses. You will be responsible for the design, architecture, development, and administration of embedded and real time systems. You will work with multi-disciplinary teams, such as Systems Engineering, Cloud & Application, Test Automation, DevSecOps and Systems Test, in an Agile SW development environment. You will analyze system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming techniques and controls. Duties and Responsibilities include, but are not limited to: • Work in a fast-paced environment with high expectations, significantly diverse assignments, and collaborative team settings across all levels • Participate in the full SW development life cycle including requirements, design, implementation, qualification, and delivery of SW products to our customers • Operate in an embedded technology development environment working with real time operating systems for use in flight and mission critical systems • Work in Agile Scrum teams to develop SW products for multiple SW baselines Basic Qualifications: •Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 12 years of related engineering experience; OR a Master's degree in a STEM discipline and 10 years of related engineering experience; OR a PhD in a STEM discipline and 8 years of related engineering experience. •Experience with the full SW Development Life Cycle (SDLC) •Experience with the following programming and scripting languages: C, C++, and Python •Experience with developing multi-threaded SW used for one of the following real-time applications: flight critical SW, Safety critical SW, medical SW, or mission critical SW •Experience with two of the following tools: Jira, Crucible, Bitbucket, Subversion, Bamboo, Jenkins, Sonarqube, Fortify, or Coverity •Experience with Agile SW development, embedded system programming, SWintegration and testing •Familiarity with at least two of the data interfaces: 1553, 1394, 422, 429, Serial, CAN, Discrete & Analog I/O, Ethernet/IP, or Fibre Channel •Excellent communication, interpersonal skills, and the ability to interface with all levels of employees and management •Recent experience and proficiency in software architecture, design, implementation, integration, and debugging C++ SW running on Real-Time Operating systems such as: VxWorks, Integrity, AND/OR Real Time Embedded Linux. •Ability to collaborate with systems engineers, hardware designers and integration/test engineers to develop and maintain complex SW systems •Active in-Scope, U.S. Government Top Secret clearance. •Ability to obtain and maintain initial Special Program Access (SAP/PAR). This SAP/PAR must be obtained prior to commencement of employment and must be obtained within a reasonable amount of time as determined by the company to meet its business needs. (Of note: SAP/PAR will be upgraded once selected candidate is in role. Therefore, candidate must also be able to obtain and maintain upgraded SAP/PAR.) Preferred Qualifications: •Current applicable SAP access •Basic understanding of PowerPC or ARM assembly •Able to read assembly and use CPU documentation to understand behaviors •Can identify moderate execution defects by only reading code • Understanding of how their embedded SW component will fit into a larger SW system / architecture • Able to document, capture, and present software architectural components in modeling or diagramming tools • Familiarity with OS partitions and isolation architectures • High level understanding of architectural requirements for airworthiness certifications •Strong understanding of the following: o layered SW architectures (e.g. Application, System, Device) o SW hardware interfaces and where they exist in the architecture o Event driven (Interrupts), polling and synchronous SW architectures • Recent experience and proficiency with SW change control, change management, static analysis, and CI/CD tools such as: Atlassian tool suite, Jira, GitHub, GitLab, SonarQube, Coverity, AND/OR Jenkins within the last three years. • Experience with Static & Dynamic Code Analysis Primary Level Salary Range: $177,000.00 - $265,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
09/30/2026
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems is looking to add Staff Embedded & Real Time Software Engineer to join our team of qualified, diverse individuals within our Software organization. This position can be filled on site in San Diego or Palmdale, California. In this role you will design, develop, integrate and test software (SW) for our end-user customers and businesses. You will be responsible for the design, architecture, development, and administration of embedded and real time systems. You will work with multi-disciplinary teams, such as Systems Engineering, Cloud & Application, Test Automation, DevSecOps and Systems Test, in an Agile SW development environment. You will analyze system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming techniques and controls. Duties and Responsibilities include, but are not limited to: • Work in a fast-paced environment with high expectations, significantly diverse assignments, and collaborative team settings across all levels • Participate in the full SW development life cycle including requirements, design, implementation, qualification, and delivery of SW products to our customers • Operate in an embedded technology development environment working with real time operating systems for use in flight and mission critical systems • Work in Agile Scrum teams to develop SW products for multiple SW baselines Basic Qualifications: •Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 12 years of related engineering experience; OR a Master's degree in a STEM discipline and 10 years of related engineering experience; OR a PhD in a STEM discipline and 8 years of related engineering experience. •Experience with the full SW Development Life Cycle (SDLC) •Experience with the following programming and scripting languages: C, C++, and Python •Experience with developing multi-threaded SW used for one of the following real-time applications: flight critical SW, Safety critical SW, medical SW, or mission critical SW •Experience with two of the following tools: Jira, Crucible, Bitbucket, Subversion, Bamboo, Jenkins, Sonarqube, Fortify, or Coverity •Experience with Agile SW development, embedded system programming, SWintegration and testing •Familiarity with at least two of the data interfaces: 1553, 1394, 422, 429, Serial, CAN, Discrete & Analog I/O, Ethernet/IP, or Fibre Channel •Excellent communication, interpersonal skills, and the ability to interface with all levels of employees and management •Recent experience and proficiency in software architecture, design, implementation, integration, and debugging C++ SW running on Real-Time Operating systems such as: VxWorks, Integrity, AND/OR Real Time Embedded Linux. •Ability to collaborate with systems engineers, hardware designers and integration/test engineers to develop and maintain complex SW systems •Active in-Scope, U.S. Government Top Secret clearance. •Ability to obtain and maintain initial Special Program Access (SAP/PAR). This SAP/PAR must be obtained prior to commencement of employment and must be obtained within a reasonable amount of time as determined by the company to meet its business needs. (Of note: SAP/PAR will be upgraded once selected candidate is in role. Therefore, candidate must also be able to obtain and maintain upgraded SAP/PAR.) Preferred Qualifications: •Current applicable SAP access •Basic understanding of PowerPC or ARM assembly •Able to read assembly and use CPU documentation to understand behaviors •Can identify moderate execution defects by only reading code • Understanding of how their embedded SW component will fit into a larger SW system / architecture • Able to document, capture, and present software architectural components in modeling or diagramming tools • Familiarity with OS partitions and isolation architectures • High level understanding of architectural requirements for airworthiness certifications •Strong understanding of the following: o layered SW architectures (e.g. Application, System, Device) o SW hardware interfaces and where they exist in the architecture o Event driven (Interrupts), polling and synchronous SW architectures • Recent experience and proficiency with SW change control, change management, static analysis, and CI/CD tools such as: Atlassian tool suite, Jira, GitHub, GitLab, SonarQube, Coverity, AND/OR Jenkins within the last three years. • Experience with Static & Dynamic Code Analysis Primary Level Salary Range: $177,000.00 - $265,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Date Posted: 2026-08-17 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Software organization develops software applications, including integration and test on missiles, launchers, radars, naval systems, fire control and other complex systems. Our precision software and firmware integrate operating systems, device drivers, networking, and control software to bring together sensor, guidance, and flight control processing features to complete the mission. The Software org is made up of several Centers located across the country, responsible for all aspects of the software development lifecycle. Our 4000+ software engineers design, develop, and build innovative solutions for our customers. Join our fast-paced agile teams on the leading edge of technology. As part of the Software Engineering Directorate's (SWE) Effectors Center (EC) team, you will be an integral part of helping Raytheon further our vision to be the global leader in core and next-generation weapon and security solutions. By any measure, Raytheon is an exciting and rewarding place to work. We pride ourselves on developing mission-driven, world-class talent. The result is a workforce that takes pride in the company and consistently delivers superior solutions. Our Senior Principal Embedded Real-Time Software Developer/Integrator is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality Teaching, coaching, and mentoring less experienced staff Contributing to proposals as well as preliminary and critical design reviews Ability to obtain program access What You Will Learn Working across a product line in collaboration with other teams Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.). Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with rate monotonic theory, practice, and limitations Familiarity with layered architectural principles, and their limitations Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications Experience leading engineering teams in delivering systems (of various size) involving the integration of hardware and software. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. . click apply for full job details
09/30/2026
Full time
Date Posted: 2026-08-17 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Software organization develops software applications, including integration and test on missiles, launchers, radars, naval systems, fire control and other complex systems. Our precision software and firmware integrate operating systems, device drivers, networking, and control software to bring together sensor, guidance, and flight control processing features to complete the mission. The Software org is made up of several Centers located across the country, responsible for all aspects of the software development lifecycle. Our 4000+ software engineers design, develop, and build innovative solutions for our customers. Join our fast-paced agile teams on the leading edge of technology. As part of the Software Engineering Directorate's (SWE) Effectors Center (EC) team, you will be an integral part of helping Raytheon further our vision to be the global leader in core and next-generation weapon and security solutions. By any measure, Raytheon is an exciting and rewarding place to work. We pride ourselves on developing mission-driven, world-class talent. The result is a workforce that takes pride in the company and consistently delivers superior solutions. Our Senior Principal Embedded Real-Time Software Developer/Integrator is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality Teaching, coaching, and mentoring less experienced staff Contributing to proposals as well as preliminary and critical design reviews Ability to obtain program access What You Will Learn Working across a product line in collaboration with other teams Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.). Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with rate monotonic theory, practice, and limitations Familiarity with layered architectural principles, and their limitations Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications Experience leading engineering teams in delivering systems (of various size) involving the integration of hardware and software. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You'll work with a modern tech stack-including Go, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal is to deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. Tasks: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: US military experience through military service or a military spouse/domestic partner Java Full Stack Expertise: Extensive experience in full-stack Java development, including building enterprise-level applications, with a strong command of batch processing and proficiency in Groovy. API Design and Containerization: Proven ability to design, develop, and implement robust APIs using Spring Boot and Docker, ensuring container-based applications are scalable and secure. Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI. Test-Driven Development (TDD): A strong commitment to Test-Driven Development and experience with automated testing frameworks to ensure code quality and reliability. Cloud Infrastructure Proficiency: Deep knowledge and hands-on experience with container orchestration technologies like OpenShift and even better if you have worked with cloud platforms such as AWS. Kafka and Data Streaming: Proven experience with Apache Kafka, including designing and implementing event-driven architectures, data pipelines, and real-time data streaming solutions. Batch Processing and Data Integration: Significant experience with batch processing, data integration, automated data processing, and data warehousing solutions like Snowflake, including managing data pipelines. Workflow and Integration Technologies: Experience with workflow and Business Process Management (BPM) technologies (e.g., Flowable, EWL) and integrating applications, including specific experience with DocuSign integration. Solution Design and Architecture: Demonstrated experience in solution design, capable of architecting scalable, performant, and secure applications, considering non-functional requirements Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated AI Data Solutions Scientist in the Technology organization at USAA, you will work within our innovative Data Science team and collaborate cross-functionally with our architecture, engineering, and product partners to transform our operations and experiences while producing actionable insights to drive our association forward. As a member of our dynamic community of problem-solvers, you will tackle a broad and evolving spectrum of business targets to provide outstanding impacts for our membership through scaled solutions and cloud technologies, leveraging both structured and unstructured data through traditional pillars of operations research such as simulation, optimization, and machine-learning techniques, as well as a heavy emphasis on cutting-edge technologies with generative AI, large/small language models, and advanced agent frameworks. This team is the backbone of the next generation of AI modeling at USAA, and we hope you join us on the frontier! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Gather, interpret, and manipulate structured and unstructured data to enable advanced analytical solutions for the business. Develop scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Select the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assess business needs to propose/recommend analytical and modeling projects to add business value. Work with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Build and maintain a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translate complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manage project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develop best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintain expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serve as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participate in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, Computer Science, Statistics, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience; and 6+ years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, science and engineering, ai, or other similar quantitative discipline and 4+ years of experience in predictive analytics or data analysis. 4+ years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4+ years of experience in Python for performing statical analysis and/or building and scoring AI/ML models Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics and understanding real-world constraints such as latency, cost, and reliability in AI solution designs. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts across risk stripes, including experience in the documentation and statistical validation of models for risk management. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Expertise in LLMs and agentic systems development with frameworks such as LangChain/LangGraph, AgentCore, VertexAI, MCP, or others, with proven experience including prompt engineering, tuning and post-training techniques, multi-agent systems, agent optimization and tool use, RAG and context optimization, and observability and monitoring. MLOps Integration experience in facilitating engineering implementation of production scaled AI solutions in partnership with dedicated AI Engineers in cloud environments such as AWS or GCP. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. Experience guiding and mentoring junior technical staff in business interactions and model building. What sets you apart: Financial services, insurance, banking, or other highly regulated industry experience. Experience with cloud-native application development and modernization initiatives. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA's Collaboration & Productivity Engineering team is seeking a Lead Exchange & Productivity Services Engineer to provide technical leadership for our Microsoft Exchange and Productivity Services platforms. This role is responsible for the architecture, engineering, operational support, and strategic direction of Exchange Online, Outlook, Office applications, Microsoft 365 productivity services, and related collaboration technologies. The selected candidate will serve as a technical leader and mentor responsible for the design, implementation, operational support, and end-user support of USAA's Microsoft Exchange and Productivity Services platforms. This individual will establish engineering standards, lead complex technical initiatives, develop and maintain architectural documentation and operational runbooks, and partner across Infrastructure, Security, Networking, Identity, Compliance, Risk, and End User Computing teams to deliver reliable, secure, and scalable collaboration services. The role will assist with compliance, governance, audit, regulatory, and data protection activities related to Microsoft 365 services, while helping ensure platform configurations align with enterprise security and compliance requirements. The selected candidate will provide technical leadership, develop engineering talent, participate in on-call rotations and major incident response, and help shape the future strategy and architecture of Microsoft 365 productivity capabilities across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is available for this position. What you'll do: As a subject matter expert guides team in the design of highly complex, scalable IT systems infrastructure; creates and enforces standards for system change; manages execution for the most complex implementations, ensures service delivery and maintenance tasks are appropriately automated, and Influences and guides monitoring, observability, and tooling activities. Leads resolution of the most complex production issues and guides troubleshooting of end-to-end solutions that span multiple systems. Provides real-time complex trouble-shooting support for major incidents. Work side by side with lead Architecture to establish tech requirements and perform lab testing / data results gathering for tech decisions. Identify and implement process improvements; Expert understanding of IT infrastructure management and automating service delivery best practices. Collaborates with stakeholders to evaluate and share information about the customer issues and the identification of solutions Provides internal team leadership by mentoring engineers, coaching engineers on design, development, and maintenance of systems and tools, techniques and processes. Prioritizes, assigns, and monitors work assignments under the direction of management. Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of infrastructure engineering experience demonstrating deep technical expertise within a specific technology domain, including 5+ years administering and supporting Microsoft Exchange Online and hybrid Exchange environments within a large enterprise. 2 years of technical leadership experience, including mentoring, coaching, and providing technical guidance to engineering teams. Advanced troubleshooting experience resolving complex issues across Microsoft 365, Exchange Online, networking, identity, security, and endpoint technologies. Experience designing, implementing, supporting, and maintaining highly available, secure, and scalable enterprise infrastructure solutions. Strong understanding of messaging architecture, including mail flow, SMTP, DNS, email routing, and Exchange service dependencies. Knowledge of infrastructure design principles, automation, system integration, and scalable service delivery. Experience working with cloud-based technologies and services. Demonstrated ability to partner effectively with business leaders, engineering teams, and cross-functional stakeholders. Strong verbal and written communication skills. What sets you apart: Microsoft 365 Messaging Administrator Associate, Microsoft 365 Administrator Expert, or equivalent Microsoft certifications. Experience supporting large-scale enterprise Microsoft 365 environments. Experience leading Exchange Online migrations, modernization initiatives, or enterprise transformation efforts. Experience supporting Microsoft Teams and its integration with Exchange Online, including calendaring, scheduling, and collaboration services. Experience serving as a technical lead, lead engineer, or subject matter expert for enterprise messaging platforms. Experience building PowerShell automation and operational efficiencies to reduce manual support activities. Familiarity with Microsoft Purview, Microsoft Defender, retention, compliance, and governance solutions. Experience operating within highly regulated environments with strong security, compliance, and audit requirements. Familiarity with ITIL practices including Incident Management, Problem Management, Change Management, and Major Incident Response. Experience working directly with Microsoft and third-party vendors to resolve complex technical issues. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA's Collaboration & Productivity Engineering team is seeking a Lead Exchange & Productivity Services Engineer to provide technical leadership for our Microsoft Exchange and Productivity Services platforms. This role is responsible for the architecture, engineering, operational support, and strategic direction of Exchange Online, Outlook, Office applications, Microsoft 365 productivity services, and related collaboration technologies. The selected candidate will serve as a technical leader and mentor responsible for the design, implementation, operational support, and end-user support of USAA's Microsoft Exchange and Productivity Services platforms. This individual will establish engineering standards, lead complex technical initiatives, develop and maintain architectural documentation and operational runbooks, and partner across Infrastructure, Security, Networking, Identity, Compliance, Risk, and End User Computing teams to deliver reliable, secure, and scalable collaboration services. The role will assist with compliance, governance, audit, regulatory, and data protection activities related to Microsoft 365 services, while helping ensure platform configurations align with enterprise security and compliance requirements. The selected candidate will provide technical leadership, develop engineering talent, participate in on-call rotations and major incident response, and help shape the future strategy and architecture of Microsoft 365 productivity capabilities across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is available for this position. What you'll do: As a subject matter expert guides team in the design of highly complex, scalable IT systems infrastructure; creates and enforces standards for system change; manages execution for the most complex implementations, ensures service delivery and maintenance tasks are appropriately automated, and Influences and guides monitoring, observability, and tooling activities. Leads resolution of the most complex production issues and guides troubleshooting of end-to-end solutions that span multiple systems. Provides real-time complex trouble-shooting support for major incidents. Work side by side with lead Architecture to establish tech requirements and perform lab testing / data results gathering for tech decisions. Identify and implement process improvements; Expert understanding of IT infrastructure management and automating service delivery best practices. Collaborates with stakeholders to evaluate and share information about the customer issues and the identification of solutions Provides internal team leadership by mentoring engineers, coaching engineers on design, development, and maintenance of systems and tools, techniques and processes. Prioritizes, assigns, and monitors work assignments under the direction of management. Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: 8 years of infrastructure engineering experience demonstrating deep technical expertise within a specific technology domain, including 5+ years administering and supporting Microsoft Exchange Online and hybrid Exchange environments within a large enterprise. 2 years of technical leadership experience, including mentoring, coaching, and providing technical guidance to engineering teams. Advanced troubleshooting experience resolving complex issues across Microsoft 365, Exchange Online, networking, identity, security, and endpoint technologies. Experience designing, implementing, supporting, and maintaining highly available, secure, and scalable enterprise infrastructure solutions. Strong understanding of messaging architecture, including mail flow, SMTP, DNS, email routing, and Exchange service dependencies. Knowledge of infrastructure design principles, automation, system integration, and scalable service delivery. Experience working with cloud-based technologies and services. Demonstrated ability to partner effectively with business leaders, engineering teams, and cross-functional stakeholders. Strong verbal and written communication skills. What sets you apart: Microsoft 365 Messaging Administrator Associate, Microsoft 365 Administrator Expert, or equivalent Microsoft certifications. Experience supporting large-scale enterprise Microsoft 365 environments. Experience leading Exchange Online migrations, modernization initiatives, or enterprise transformation efforts. Experience supporting Microsoft Teams and its integration with Exchange Online, including calendaring, scheduling, and collaboration services. Experience serving as a technical lead, lead engineer, or subject matter expert for enterprise messaging platforms. Experience building PowerShell automation and operational efficiencies to reduce manual support activities. Familiarity with Microsoft Purview, Microsoft Defender, retention, compliance, and governance solutions. Experience operating within highly regulated environments with strong security, compliance, and audit requirements. Familiarity with ITIL practices including Incident Management, Problem Management, Change Management, and Major Incident Response. Experience working directly with Microsoft and third-party vendors to resolve complex technical issues. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Description The Internal Systems Technician serves as the technical backbone for internal operations, supporting team members across Louisiana, Texas, and Georgia. This role manages internal service desk escalations, maintains documentation and automation workflows, and oversees the technical onboarding and offboarding lifecycle. Acting as a core Tier 2 resource, the technician bridges day-to-day user support with systems administration-maintaining core Microsoft cloud infrastructure, diagnosing advanced endpoint and network issues, and driving continuous operational reliability. Key Responsibilities L2 Incident Escalation & Systems Support: Serve as the primary escalation point for internal service tickets via ConnectWise PSA. Conduct root-cause analysis on recurring technical faults, resolve complex application and OS crashes, and address advanced system issues: Identity & Directory Services: Manage hybrid identity synchronization, troubleshoot Microsoft Entra ID (Azure AD Connect / Cloud Sync), and resolve complex on-prem Active Directory, DNS, and GPO conflicts. Microsoft 365 Administration: Troubleshoot advanced Exchange Online mail flow, transport rules, message trace diagnostics, shared mailbox delegation, and OneDrive/SharePoint access governance. Endpoint & Intune Management: Build, deploy, and remediate Windows endpoint configurations using Microsoft Intune (Endpoint Manager), including compliance policies, configuration profiles, BitLocker recovery, and Autopilot deployment. Network & Connectivity: Diagnose internal VLAN segmentation, switch port mappings, VPN client/gateway routing, firewall policies, and VoIP jitter/packet-loss issues. Advanced OS Remediation: Perform deep registry modifications, profile corruption fixes, driver-level debugging, and Windows Event Viewer log forensics. Provisioning & Endpoint Lifecycle: Own end-to-end hardware/software deployment and decommissioning. Standardize zero-touch or light-touch imaging and configuration using Microsoft Intune, Windows Autopilot, and immy.bot. Internal Infrastructure & Collaboration Administration: Maintain internal collaboration structures, guest access controls, retention policies, and shared storage hierarchies across Microsoft Teams and SharePoint Online. Security, Compliance & Access Hygiene: Enforce Role-Based Access Control (RBAC) and least-privilege principles. Monitor identity security policies, Conditional Access rules, self-service password reset (SSPR), and endpoint defense platforms including DUO MFA, Huntress, and Avanan. Automation & Scripting: Leverage PowerShell to automate recurring admin tasks, bulk user provisioning, license assignments, and tenant reporting. Partner with team leads to build workflows in Rewst, zofIQ, and Power Automate. Documentation & Asset Governance: Maintain internal Standard Operating Procedures (SOPs) and infrastructure architecture diagrams in Hudu. Track hardware depreciation, lifecycle health, and Microsoft licensing tiers via Lifecycle Manager. Skills, Knowledge and Expertise Experience: 2-4 years of progressive IT systems support or MSP experience handling Tier 2 ticket resolution and identity workflows. Microsoft Cloud & Identity Stack: Proficiency with Microsoft 365 Admin Center, Exchange Admin Center, and Microsoft Entra ID. Practical experience managing and enrolling devices through Microsoft Intune / Endpoint Manager. Familiarity with Conditional Access policies, Microsoft Defender for Endpoint/Office 365, and modern authentication frameworks. Working knowledge of hybrid directory structures (Active Directory + Entra ID synchronization). Scripting & Command Line: Practical ability to run and modify basic PowerShell scripts for M365 tenant management and client troubleshooting. Networking Fundamentals: Solid understanding of TCP/IP, subnetting, DHCP reservations, DNS record management, VLAN routing, and IPsec/SSL VPNs. Platform & Tooling Ecosystem: Core & PSA/RMM: ConnectWise PSA/Manage, ConnectWise Automate/RMM, Auvik. Security & Provisioning: Huntress, Avanan/Check Point, DUO Security, immy.bot. Documentation & Automation: Hudu, Liongard, Lifecycle Manager, Rewst. Core Competencies: Analytical problem-solving mindset, methodical incident isolation skills, clear technical documentation habits, and polished communication when collaborating with cross-functional internal stakeholders. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft 365 Certified: Fundamentals (MS-900), CompTIA Network+, or CompTIA Security+. Benefits Health & Wellness: Medical, dental, and vision insurance. Life Insurance: Employer-paid life insurance. Retirement: 401(k) retirement plan with company match. Time Off: Paid Time Off (PTO) and paid company holidays. Growth & Culture: Professional development and training opportunities, career advancement pathways, and employee recognition programs.
09/30/2026
Full time
Job Description Job Description Description The Internal Systems Technician serves as the technical backbone for internal operations, supporting team members across Louisiana, Texas, and Georgia. This role manages internal service desk escalations, maintains documentation and automation workflows, and oversees the technical onboarding and offboarding lifecycle. Acting as a core Tier 2 resource, the technician bridges day-to-day user support with systems administration-maintaining core Microsoft cloud infrastructure, diagnosing advanced endpoint and network issues, and driving continuous operational reliability. Key Responsibilities L2 Incident Escalation & Systems Support: Serve as the primary escalation point for internal service tickets via ConnectWise PSA. Conduct root-cause analysis on recurring technical faults, resolve complex application and OS crashes, and address advanced system issues: Identity & Directory Services: Manage hybrid identity synchronization, troubleshoot Microsoft Entra ID (Azure AD Connect / Cloud Sync), and resolve complex on-prem Active Directory, DNS, and GPO conflicts. Microsoft 365 Administration: Troubleshoot advanced Exchange Online mail flow, transport rules, message trace diagnostics, shared mailbox delegation, and OneDrive/SharePoint access governance. Endpoint & Intune Management: Build, deploy, and remediate Windows endpoint configurations using Microsoft Intune (Endpoint Manager), including compliance policies, configuration profiles, BitLocker recovery, and Autopilot deployment. Network & Connectivity: Diagnose internal VLAN segmentation, switch port mappings, VPN client/gateway routing, firewall policies, and VoIP jitter/packet-loss issues. Advanced OS Remediation: Perform deep registry modifications, profile corruption fixes, driver-level debugging, and Windows Event Viewer log forensics. Provisioning & Endpoint Lifecycle: Own end-to-end hardware/software deployment and decommissioning. Standardize zero-touch or light-touch imaging and configuration using Microsoft Intune, Windows Autopilot, and immy.bot. Internal Infrastructure & Collaboration Administration: Maintain internal collaboration structures, guest access controls, retention policies, and shared storage hierarchies across Microsoft Teams and SharePoint Online. Security, Compliance & Access Hygiene: Enforce Role-Based Access Control (RBAC) and least-privilege principles. Monitor identity security policies, Conditional Access rules, self-service password reset (SSPR), and endpoint defense platforms including DUO MFA, Huntress, and Avanan. Automation & Scripting: Leverage PowerShell to automate recurring admin tasks, bulk user provisioning, license assignments, and tenant reporting. Partner with team leads to build workflows in Rewst, zofIQ, and Power Automate. Documentation & Asset Governance: Maintain internal Standard Operating Procedures (SOPs) and infrastructure architecture diagrams in Hudu. Track hardware depreciation, lifecycle health, and Microsoft licensing tiers via Lifecycle Manager. Skills, Knowledge and Expertise Experience: 2-4 years of progressive IT systems support or MSP experience handling Tier 2 ticket resolution and identity workflows. Microsoft Cloud & Identity Stack: Proficiency with Microsoft 365 Admin Center, Exchange Admin Center, and Microsoft Entra ID. Practical experience managing and enrolling devices through Microsoft Intune / Endpoint Manager. Familiarity with Conditional Access policies, Microsoft Defender for Endpoint/Office 365, and modern authentication frameworks. Working knowledge of hybrid directory structures (Active Directory + Entra ID synchronization). Scripting & Command Line: Practical ability to run and modify basic PowerShell scripts for M365 tenant management and client troubleshooting. Networking Fundamentals: Solid understanding of TCP/IP, subnetting, DHCP reservations, DNS record management, VLAN routing, and IPsec/SSL VPNs. Platform & Tooling Ecosystem: Core & PSA/RMM: ConnectWise PSA/Manage, ConnectWise Automate/RMM, Auvik. Security & Provisioning: Huntress, Avanan/Check Point, DUO Security, immy.bot. Documentation & Automation: Hudu, Liongard, Lifecycle Manager, Rewst. Core Competencies: Analytical problem-solving mindset, methodical incident isolation skills, clear technical documentation habits, and polished communication when collaborating with cross-functional internal stakeholders. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft 365 Certified: Fundamentals (MS-900), CompTIA Network+, or CompTIA Security+. Benefits Health & Wellness: Medical, dental, and vision insurance. Life Insurance: Employer-paid life insurance. Retirement: 401(k) retirement plan with company match. Time Off: Paid Time Off (PTO) and paid company holidays. Growth & Culture: Professional development and training opportunities, career advancement pathways, and employee recognition programs.
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
09/30/2026
Full time
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Senior Mainframe Developer provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. NOTE: This job requires an on-call rotation for incidents and escalations one week every 5-6 weeks. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentor engineers, coach engineers on design, development, and maintenance of systems; review teammates' code. Influence and help shape the future of the domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6+ years of software development experience including at least 3 years of developing and supporting applications in an IBM mainframe environment. 4+ years of experience delivering technology solutions in all phases of the software systems and application development lifecycle (i.e. source control, change control, promotion) to include leading code/design reviews. Advanced proficiency in PL/I programming, including code enhancements, debugging, performance tuning, and production support. Expertise in Job Control Language (JCL), including writing, modifying, troubleshooting, scheduling, and optimizing batch processes and job streams. Demonstrated experience with IMS zOS performance tuning, including identifying bottlenecks, optimizing transaction response times, and improving overall system throughput. Experience with IBM IMS Database (IMS DB) Experience using monitoring and observability tools, including Elastic to analyze application performance, investigate production issues, monitor system health, and support proactive performance optimization. Experience working in Agile/Scrum development environments, including active participation in daily standups, sprint planning, backlog refinement, and reviews. What sets you apart: Experience with IBM MQ. REST API/web services on mainframe (z/OS Connect). Experience with Mainframe schedulers (Control-M). Familiarity with COBOL. Experience modernizing legacy mainframe applications or integrating mainframe systems with distributed/cloud platforms. Experience supporting or maintaining IBM DataStage jobs within a Mainframe environment. Financial services, insurance, banking, or other highly regulated industry experience. Experience mentoring junior developers and providing technical leadership. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Senior Mainframe Developer provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. NOTE: This job requires an on-call rotation for incidents and escalations one week every 5-6 weeks. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentor engineers, coach engineers on design, development, and maintenance of systems; review teammates' code. Influence and help shape the future of the domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6+ years of software development experience including at least 3 years of developing and supporting applications in an IBM mainframe environment. 4+ years of experience delivering technology solutions in all phases of the software systems and application development lifecycle (i.e. source control, change control, promotion) to include leading code/design reviews. Advanced proficiency in PL/I programming, including code enhancements, debugging, performance tuning, and production support. Expertise in Job Control Language (JCL), including writing, modifying, troubleshooting, scheduling, and optimizing batch processes and job streams. Demonstrated experience with IMS zOS performance tuning, including identifying bottlenecks, optimizing transaction response times, and improving overall system throughput. Experience with IBM IMS Database (IMS DB) Experience using monitoring and observability tools, including Elastic to analyze application performance, investigate production issues, monitor system health, and support proactive performance optimization. Experience working in Agile/Scrum development environments, including active participation in daily standups, sprint planning, backlog refinement, and reviews. What sets you apart: Experience with IBM MQ. REST API/web services on mainframe (z/OS Connect). Experience with Mainframe schedulers (Control-M). Familiarity with COBOL. Experience modernizing legacy mainframe applications or integrating mainframe systems with distributed/cloud platforms. Experience supporting or maintaining IBM DataStage jobs within a Mainframe environment. Financial services, insurance, banking, or other highly regulated industry experience. Experience mentoring junior developers and providing technical leadership. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIEM & Security Data Staff Engineer, you will provide technical leadership for the organization's security logging, telemetry, and SIEM strategy, ensuring high-quality data is available to support monitoring, detection, and response activities. Partners with application owners, infrastructure teams, and security engineers to onboard new data sources, optimize data pipelines, and improve data quality, normalization, and parsing. Drives the evolution of security telemetry capabilities to enable advanced analytics, automation, threat hunting, and future-state security operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Serves as a system engineer/solution architect, anticipates operational inefficiencies and potential security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises. Leads the design of scalable security solutions across multiple domains and portfolios including the creation and enforcement of implementation patterns and alignment with technical architecture. Drives solutions architecture for large complex information security solutions, with a focus on delivering on requirements, anticipating operational inefficiencies, and preventing potential security risks. Executes complex implementations serving as subject matter expert across multiple domains; Influencing service delivery and tooling efficacy at the portfolio level. Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Security related engineering problems and decrease the time to market of critical engineering decisions that impact the overall security posture and health of USAA. Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk. Interfaces with auditors, external regulators and external suppliers (3rd/4th parties) to represent USAA in discussions regarding their specific security technical domains. Collaborates with and influences senior level executive leaders and architects on the most appropriate and feasible approach for managing security engineering-based risk and compliance issues. Owns security engineering decisions across USAA including identifying, planning, and applying advanced security solution concepts and principles. Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation. Anticipates and translates business, security, engineering objectives into achievable controls, including developing and overseeing the technical implementation of those controls. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years' of related experience in Security Engineering and/or Information Technology in a large organization, major consulting firm, or US military. Expert level security consulting skills in delivering modern security infrastructure solutions new applications of technology and Information Technology business models in support of emerging workforce needs. Advanced knowledge of emerging and/or evolution of existing security technologies. Mastery of complex system and environment analysis, design, optimization, and hardening. Subject matter expert knowledge of Information Security and/or Cybersecurity theories, techniques and/or technologies. Exceptional relationship management building skills which include the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders. Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams. What sets you apart: Deep expertise in SIEM platforms (e.g., Splunk, Microsoft Sentinel, Google SecOps, Elastic, QRadar) or leveraging a Datalake (Snowflake, Databricks) for security logging, with experience designing and optimizing large-scale security monitoring and analytics environments. Strong background in security telemetry engineering, including log collection, normalization, enrichment, parsing, and data quality management across cloud, on-premises, application, identity, and endpoint data sources. Experience building and maintaining scalable data pipelines using technologies such as Kafka, Cribl, Kinesis, Event Hubs, Data Lake architectures, cloud-native services, or similar high-volume data processing platforms. Advanced knowledge of security operations, threat detection engineering, threat hunting, incident response, and MITRE ATT&CK, with the ability to translate security use cases into actionable telemetry and detection requirements. Proficiency in scripting, automation, and data analysis using languages such as Python, PowerShell, SQL, or similar technologies to improve telemetry onboarding, validation, and operational efficiency. Demonstrated ability to lead cross-functional engineering initiatives, influence technical strategy, and partner with application, infrastructure, cloud, and security teams to drive enterprise-wide security data and observability capabilities. Compensation range: The salary range for this position is: $164,780.00 - $314,960.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Role: Cybersecurity / Network Engineer Location: Houston, TX (Hybrid) Pay Range: $120,000 - $125,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k) About the Role We are seeking a Cybersecurity / Network Engineer to take ownership of a growing enterprise network and help shape the organization's long-term infrastructure and security strategy. This role combines hands-on network engineering with cybersecurity oversight, making it an excellent opportunity for someone who enjoys building secure, scalable environments while proactively identifying opportunities for improvement. The ideal candidate has experience managing enterprise network infrastructure, strengthening security posture, and partnering with third-party security providers to protect business operations. This position is best suited for someone who takes initiative, thinks strategically, and is comfortable serving as the technical owner of a complex network environment. Primary Responsibilities Manage, maintain, and optimize enterprise network infrastructure across multiple locations. Design, implement, and support secure networking solutions including firewalls, VPNs, wireless networks, and SD-WAN connectivity. Administer and support Cisco Meraki and Fortinet network environments. Partner with third-party security vendors to monitor, investigate, and respond to cybersecurity events. Lead vulnerability remediation efforts and support ongoing risk reduction initiatives. Develop and enhance security policies, standards, and best practices to strengthen the organization's cybersecurity posture. Support compliance initiatives including NIST and CMMC frameworks. Perform regular security assessments, identify infrastructure risks, and recommend improvements. Administer core Microsoft infrastructure including Active Directory, DNS, DHCP, and Group Policy. Troubleshoot network, server, and infrastructure issues across both on-premises and cloud environments. Maintain accurate network diagrams, technical documentation, and system inventories. Provide Tier II/III infrastructure support and collaborate with internal teams on technology initiatives. Participate in infrastructure planning, capacity management, and continuous improvement efforts. Required Background 5+ years of experience in Network Engineering, Cybersecurity, or Infrastructure Engineering. Experience administering Cisco Meraki networking environments. Hands-on experience managing Fortinet/FortiGate firewalls. Strong understanding of enterprise networking including routing, switching, VPNs, wireless networking, and SD-WAN. Experience supporting Microsoft Active Directory, DNS, DHCP, and Group Policy. Knowledge of cybersecurity frameworks such as NIST and/or CMMC. Experience working through a cybersecurity incident, including investigation, remediation, and recovery efforts. Experience coordinating with third-party security vendors or managed security providers. Strong troubleshooting skills across network and infrastructure technologies. Skills & Qualifications Strong understanding of network architecture, cybersecurity principles, and infrastructure best practices. Ability to proactively identify risks and implement long-term technical improvements. Excellent problem-solving and analytical skills. Strong verbal and written communication skills. Ability to work independently while collaborating with cross-functional teams. Experience with VMware, SAN/NAS storage, or cloud infrastructure is a plus. Familiarity with endpoint security platforms, vulnerability management, SIEM solutions, or email security tools is preferred. Comfortable supporting multiple locations and occasional travel to local data center facilities as needed. Self-motivated with a strong sense of ownership and accountability. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-009
09/30/2026
Full time
Job Description Job Description Role: Cybersecurity / Network Engineer Location: Houston, TX (Hybrid) Pay Range: $120,000 - $125,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k) About the Role We are seeking a Cybersecurity / Network Engineer to take ownership of a growing enterprise network and help shape the organization's long-term infrastructure and security strategy. This role combines hands-on network engineering with cybersecurity oversight, making it an excellent opportunity for someone who enjoys building secure, scalable environments while proactively identifying opportunities for improvement. The ideal candidate has experience managing enterprise network infrastructure, strengthening security posture, and partnering with third-party security providers to protect business operations. This position is best suited for someone who takes initiative, thinks strategically, and is comfortable serving as the technical owner of a complex network environment. Primary Responsibilities Manage, maintain, and optimize enterprise network infrastructure across multiple locations. Design, implement, and support secure networking solutions including firewalls, VPNs, wireless networks, and SD-WAN connectivity. Administer and support Cisco Meraki and Fortinet network environments. Partner with third-party security vendors to monitor, investigate, and respond to cybersecurity events. Lead vulnerability remediation efforts and support ongoing risk reduction initiatives. Develop and enhance security policies, standards, and best practices to strengthen the organization's cybersecurity posture. Support compliance initiatives including NIST and CMMC frameworks. Perform regular security assessments, identify infrastructure risks, and recommend improvements. Administer core Microsoft infrastructure including Active Directory, DNS, DHCP, and Group Policy. Troubleshoot network, server, and infrastructure issues across both on-premises and cloud environments. Maintain accurate network diagrams, technical documentation, and system inventories. Provide Tier II/III infrastructure support and collaborate with internal teams on technology initiatives. Participate in infrastructure planning, capacity management, and continuous improvement efforts. Required Background 5+ years of experience in Network Engineering, Cybersecurity, or Infrastructure Engineering. Experience administering Cisco Meraki networking environments. Hands-on experience managing Fortinet/FortiGate firewalls. Strong understanding of enterprise networking including routing, switching, VPNs, wireless networking, and SD-WAN. Experience supporting Microsoft Active Directory, DNS, DHCP, and Group Policy. Knowledge of cybersecurity frameworks such as NIST and/or CMMC. Experience working through a cybersecurity incident, including investigation, remediation, and recovery efforts. Experience coordinating with third-party security vendors or managed security providers. Strong troubleshooting skills across network and infrastructure technologies. Skills & Qualifications Strong understanding of network architecture, cybersecurity principles, and infrastructure best practices. Ability to proactively identify risks and implement long-term technical improvements. Excellent problem-solving and analytical skills. Strong verbal and written communication skills. Ability to work independently while collaborating with cross-functional teams. Experience with VMware, SAN/NAS storage, or cloud infrastructure is a plus. Familiarity with endpoint security platforms, vulnerability management, SIEM solutions, or email security tools is preferred. Comfortable supporting multiple locations and occasional travel to local data center facilities as needed. Self-motivated with a strong sense of ownership and accountability. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-009
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIda68e5b312f7-2570
09/30/2026
Full time
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIda68e5b312f7-2570
Suburban Propane is seeking a Microsoft Cloud Engineer to design, implement, and support secure, scalable Azure solutions for our nationwide energy operations. You will build and maintain cloud infrastructure for business applications, data, and integrations, focusing on resiliency, performance, and cost optimization. Responsibilities include managing Azure resources, identity and access, networking, and monitoring; automating deployments with Infrastructure as Code; ensuring security and compliance; and collaborating with IT, operations, and business teams. This role supports critical utility services in a safety-focused, customer-centric environment with opportunities for growth. Responsibilities Design, implement, and manage Azure-based cloud infrastructure Administer Azure AD, identity, and access management Configure and support Azure networking, storage, and compute services Automate deployments using Infrastructure as Code tools Monitor performance, availability, and cost of cloud resources Implement security, backup, and disaster recovery best practices Collaborate with IT, operations, and business teams on cloud solutions Troubleshoot and resolve cloud-related incidents and issues Document architectures, standards, and procedures Support ongoing cloud modernization and optimization initiatives Required Skills Microsoft Azure administration Azure Active Directory / Entra IDAzure networking (VNets, VPN, Express Route) Azure compute (VMs, scale sets, App Services) Azure storage services Infrastructure as Code (Bicep/ARM/Terraform) Power Shell scripting and automation Azure monitoring and logging (Monitor, Log Analytics) Security, backup, and DR in Azure CI/CD and Dev Ops practices
09/30/2026
Full time
Suburban Propane is seeking a Microsoft Cloud Engineer to design, implement, and support secure, scalable Azure solutions for our nationwide energy operations. You will build and maintain cloud infrastructure for business applications, data, and integrations, focusing on resiliency, performance, and cost optimization. Responsibilities include managing Azure resources, identity and access, networking, and monitoring; automating deployments with Infrastructure as Code; ensuring security and compliance; and collaborating with IT, operations, and business teams. This role supports critical utility services in a safety-focused, customer-centric environment with opportunities for growth. Responsibilities Design, implement, and manage Azure-based cloud infrastructure Administer Azure AD, identity, and access management Configure and support Azure networking, storage, and compute services Automate deployments using Infrastructure as Code tools Monitor performance, availability, and cost of cloud resources Implement security, backup, and disaster recovery best practices Collaborate with IT, operations, and business teams on cloud solutions Troubleshoot and resolve cloud-related incidents and issues Document architectures, standards, and procedures Support ongoing cloud modernization and optimization initiatives Required Skills Microsoft Azure administration Azure Active Directory / Entra IDAzure networking (VNets, VPN, Express Route) Azure compute (VMs, scale sets, App Services) Azure storage services Infrastructure as Code (Bicep/ARM/Terraform) Power Shell scripting and automation Azure monitoring and logging (Monitor, Log Analytics) Security, backup, and DR in Azure CI/CD and Dev Ops practices
Job Description Job Description Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Spring Health is looking for an AEO & GEO Lead to own how our brand and content perform across AI-powered search and discovery. This role will span both our B2B and direct-to-consumer businesses, with responsibility for improving how Spring Health is found, understood and cited by the platforms people increasingly use to research, compare and make decisions. This is a technical, hands-on role for someone who knows how to turn AEO and GEO into an operating system. You'll build and run the experimentation engine, test what improves crawlability, retrieval, visibility and citation, ship changes quickly and use the results to decide what to scale. You'll work across web, data and technical teams to make sure Spring Health's digital presence is structured to perform as AI discovery continues to evolve, and you'll connect that performance to traffic, demand and pipeline. You'll own the process end to end. Sometimes that means creating content yourself. Other times it means using AI, briefing a freelancer, working with an internal expert or partnering with web and engineering. The goal is figuring out what gets Spring Health discovered and cited, then building a repeatable system around it. Reporting to the Senior Director, B2B Content and Communications, this is a full time, fully remote position on our team. Occasional travel may be required for team or company events/meetings. What you'll be doing: Build and own Spring Health's company-wide AEO and GEO strategy, spanning both B2B employer and D2C member audiences. Test content, page structures, formats, sources, authorship signals and technical changes to understand what actually drives AI visibility and citation. Monitor how major AI and search platforms crawl, index, retrieve and cite Spring Health information. Partner with Web and Engineering to address technical barriers and improve structured data, schema, semantic HTML, internal linking, site architecture and crawlability. Own onsite/offsite content as discovery and experimentation surfaces. Extend visibility strategies across relevant third-party platforms and communities that influence AI-powered discovery and brand authority. Maximize the long-term discovery value of high-priority content and thought leadership. Ensure AEO and GEO standards are consistently applied across Spring Health's broader digital content ecosystem. Build and own the AEO scorecard. Connect AI discovery performance to traffic, demand and pipeline impact. Use AI and automation extensively to accelerate research, content development, testing, monitoring and analysis. Serve as the company-wide expert on AEO and AI discovery as the space continues to change. You'll work across communications, marketing, web and other teams to turn Spring Health's expertise into content that AI engines can find, understand and cite. You'll have AI tools and flexible creative resources to help you move quickly, while you stay focused on the strategy, experimentation and technical work that drives AI visibility. What success looks like in this role: Improve Spring Health's visibility and citation across priority AI-powered search and answer platforms for B2B and consumer. Increase qualified website traffic and engagement from AI-powered search and discovery channels. Launch and evaluate a consistent pipeline of AEO and GEO experiments, using results to determine what approaches should be scaled. Improve the technical readiness of priority web content for crawling, retrieval and citation, including structured data, site architecture and content structure. Demonstrate measurable contribution from AI search and discovery efforts to business outcomes such as leads, opportunities and pipeline. What you'll bring: 5+ years of experience in technical SEO or search visibility, with full-time focus on AEO and GEO in recent years. Hands-on experience improving visibility across AI-powered search and answer engines such as ChatGPT, Gemini, Claude, Perplexity or Google AI experiences. A strong understanding of how search engines and LLM-based systems crawl, index, retrieve and cite web content. Technical fluency with structured data, schema/JSON-LD, semantic HTML, site architecture, rendering, canonicalization, internal linking and indexing. A strong experimentation mindset. You form a hypothesis, get something live, inspect what happened and make the next decision from the evidence. Experience with Google Search Console, Semrush, Ahrefs and AI visibility platforms The ability to create and modify content when needed without relying on a traditional editorial production process. Strong AI fluency and experience using automation to accelerate research, creation, testing and analysis. The ability to brief and manage freelancers and internal subject matter experts to get work shipped quickly. Strong analytical judgment. The measurement in this space is still developing, and you need to be comfortable deciding what is signal and what is noise. The ability to work effectively with Web, Engineering, Data, Marketing and Communications teams. A track record of building new capabilities without waiting for someone else to hand you the playbook. Demonstrated ability to connect search and AI visibility performance to pipeline and revenue outcomes. Nice to have: Experience with server logs or crawler analysis Basic HTML/CSS, Python or SQL, APIs and automated workflows Experience with proprietary research, or healthcare and other regulated categories. In-house B2B or B2B SaaS experience is strongly preferred. The target base salary range for this position is $153,500 - $177,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: -policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry . click apply for full job details
09/29/2026
Full time
Job Description Job Description Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Spring Health is looking for an AEO & GEO Lead to own how our brand and content perform across AI-powered search and discovery. This role will span both our B2B and direct-to-consumer businesses, with responsibility for improving how Spring Health is found, understood and cited by the platforms people increasingly use to research, compare and make decisions. This is a technical, hands-on role for someone who knows how to turn AEO and GEO into an operating system. You'll build and run the experimentation engine, test what improves crawlability, retrieval, visibility and citation, ship changes quickly and use the results to decide what to scale. You'll work across web, data and technical teams to make sure Spring Health's digital presence is structured to perform as AI discovery continues to evolve, and you'll connect that performance to traffic, demand and pipeline. You'll own the process end to end. Sometimes that means creating content yourself. Other times it means using AI, briefing a freelancer, working with an internal expert or partnering with web and engineering. The goal is figuring out what gets Spring Health discovered and cited, then building a repeatable system around it. Reporting to the Senior Director, B2B Content and Communications, this is a full time, fully remote position on our team. Occasional travel may be required for team or company events/meetings. What you'll be doing: Build and own Spring Health's company-wide AEO and GEO strategy, spanning both B2B employer and D2C member audiences. Test content, page structures, formats, sources, authorship signals and technical changes to understand what actually drives AI visibility and citation. Monitor how major AI and search platforms crawl, index, retrieve and cite Spring Health information. Partner with Web and Engineering to address technical barriers and improve structured data, schema, semantic HTML, internal linking, site architecture and crawlability. Own onsite/offsite content as discovery and experimentation surfaces. Extend visibility strategies across relevant third-party platforms and communities that influence AI-powered discovery and brand authority. Maximize the long-term discovery value of high-priority content and thought leadership. Ensure AEO and GEO standards are consistently applied across Spring Health's broader digital content ecosystem. Build and own the AEO scorecard. Connect AI discovery performance to traffic, demand and pipeline impact. Use AI and automation extensively to accelerate research, content development, testing, monitoring and analysis. Serve as the company-wide expert on AEO and AI discovery as the space continues to change. You'll work across communications, marketing, web and other teams to turn Spring Health's expertise into content that AI engines can find, understand and cite. You'll have AI tools and flexible creative resources to help you move quickly, while you stay focused on the strategy, experimentation and technical work that drives AI visibility. What success looks like in this role: Improve Spring Health's visibility and citation across priority AI-powered search and answer platforms for B2B and consumer. Increase qualified website traffic and engagement from AI-powered search and discovery channels. Launch and evaluate a consistent pipeline of AEO and GEO experiments, using results to determine what approaches should be scaled. Improve the technical readiness of priority web content for crawling, retrieval and citation, including structured data, site architecture and content structure. Demonstrate measurable contribution from AI search and discovery efforts to business outcomes such as leads, opportunities and pipeline. What you'll bring: 5+ years of experience in technical SEO or search visibility, with full-time focus on AEO and GEO in recent years. Hands-on experience improving visibility across AI-powered search and answer engines such as ChatGPT, Gemini, Claude, Perplexity or Google AI experiences. A strong understanding of how search engines and LLM-based systems crawl, index, retrieve and cite web content. Technical fluency with structured data, schema/JSON-LD, semantic HTML, site architecture, rendering, canonicalization, internal linking and indexing. A strong experimentation mindset. You form a hypothesis, get something live, inspect what happened and make the next decision from the evidence. Experience with Google Search Console, Semrush, Ahrefs and AI visibility platforms The ability to create and modify content when needed without relying on a traditional editorial production process. Strong AI fluency and experience using automation to accelerate research, creation, testing and analysis. The ability to brief and manage freelancers and internal subject matter experts to get work shipped quickly. Strong analytical judgment. The measurement in this space is still developing, and you need to be comfortable deciding what is signal and what is noise. The ability to work effectively with Web, Engineering, Data, Marketing and Communications teams. A track record of building new capabilities without waiting for someone else to hand you the playbook. Demonstrated ability to connect search and AI visibility performance to pipeline and revenue outcomes. Nice to have: Experience with server logs or crawler analysis Basic HTML/CSS, Python or SQL, APIs and automated workflows Experience with proprietary research, or healthcare and other regulated categories. In-house B2B or B2B SaaS experience is strongly preferred. The target base salary range for this position is $153,500 - $177,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: -policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry . click apply for full job details
Job Description Job Description Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center. In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies. This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support. Requirements Experience with Microsoft Intune and Microsoft Defender Experience with server management, including virtualization, and Windows server administration Experience with scripting languages, including PowerShell and KQL Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies Experience with end user technology deployments and upgrades Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center Active TS/SCI clearance; willingness to take a polygraph exam HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience with supporting IT projects and activities, or Bachelor's degree and 3+ years of experience with supporting IT projects and activities DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date Optional Qualifications: Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs Experience with managing complex IT projects involving multiple teams or organizations Experience with tracking and resolving incidents via ticket queue Experience with providing hands on PC and mobile support to end users Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions Ability to pay strict attention to detail Possession of excellent written and verbal communication and interpersonal skills Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/29/2026
Full time
Job Description Job Description Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center. In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies. This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support. Requirements Experience with Microsoft Intune and Microsoft Defender Experience with server management, including virtualization, and Windows server administration Experience with scripting languages, including PowerShell and KQL Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies Experience with end user technology deployments and upgrades Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center Active TS/SCI clearance; willingness to take a polygraph exam HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience with supporting IT projects and activities, or Bachelor's degree and 3+ years of experience with supporting IT projects and activities DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date Optional Qualifications: Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs Experience with managing complex IT projects involving multiple teams or organizations Experience with tracking and resolving incidents via ticket queue Experience with providing hands on PC and mobile support to end users Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions Ability to pay strict attention to detail Possession of excellent written and verbal communication and interpersonal skills Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Job Description Job Description Overview Hanson, an integrated marketing agency focused on technology-enabled solutions, is seeking a Development Manager to provide technical leadership for complex website and digital projects while helping lead and grow a team of developers. This is a hands-on leadership role, but not primarily a coding role. The Development Manager serves as the technical/build lead on assigned projects, helping teams define the right technical approach, break complex work into actionable plans, establish clear expectations and deliver high-quality work within project commitments. This person will work closely with project managers to drive development progress, identify and resolve technical challenges, and help the team stay accountable to process, timelines and budgets. The Development Manager will also play an important client-facing role, contributing to discovery, solution architecture, estimation and statements of work, serving as a trusted technical advisor throughout project delivery. They will directly manage a small team of developers while providing technical guidance and leadership to additional internal and contract developers based on project needs. The ideal candidate combines strong .NET and web-development expertise with the communication, judgment and leadership skills to make the developers around them more effective. This position reports to our Managing Director of Development. Responsibilities & Expectations Technical & Build Leadership Serve as technical/build lead for complex website and digital projects, taking responsibility for the overall technical approach and development execution. Lead technical planning by breaking down complex work, defining requirements and dependencies, estimating effort, assigning work and establishing clear definitions of done. Direct and support developers throughout delivery, ensuring they understand priorities, expectations and project commitments. Monitor development progress and proactively identify risks, blockers and gaps before they affect project timelines or budgets. Troubleshoot alongside developers when needed, helping teams work through technical challenges and make sound decisions without becoming a bottleneck. Establish appropriate technical quality controls, including code review, testing and release-readiness practices, either directly or by ensuring the right team members are accountable for them. Make architecture and implementation decisions for assigned projects, collaborating with senior technical leaders when appropriate. Maintain enough hands-on technical depth to review solutions, evaluate code and step into development work when necessary, while focusing primarily on making the broader team more effective. Project Delivery & Collaboration Partner closely with Project Managers to deliver development work on time, on budget and within scope. Provide the technical leadership and authority necessary to establish clear expectations with developers and hold them accountable to project commitments. Work with Project Managers to surface risks early, evaluate options and develop practical mitigation strategies. Help determine how development work should be structured, sequenced and staffed based on project needs, team capacity and individual capabilities. Coordinate effectively with project management, design, strategy, account management and other disciplines to ensure technical execution supports the broader project and client objectives. Direct the work of contractors and external development partners when appropriate, setting expectations and ensuring their work meets Hanson standards. Client, Discovery & Pre-Sales Leadership Serve as a senior technical presence with clients, communicating complex technology considerations clearly to both technical and non-technical audiences. Lead or participate in technical discovery, helping teams understand client needs, existing technology environments, constraints and opportunities. Develop and recommend technical approaches and architectures that balance client objectives, user needs, project scope, budget and long-term maintainability. Partner with Account Management, Project Management and agency leadership to scope and estimate development work and contribute technical requirements, assumptions and dependencies to statements of work. Participate in business development conversations and presentations when senior technical expertise is needed. Build credibility and trusted relationships with client technology stakeholders and confidently guide conversations around technical decisions and tradeoffs. Team Leadership & People Management Directly manage a small team of developers, with responsibility for regular 1:1s, coaching, feedback and professional development. Lead quarterly and annual performance-management activities for direct reports and help identify meaningful opportunities for growth. Set clear expectations and goals for direct reports and actively address performance issues and development needs in real time. Participate in recruiting, interviewing, hiring and onboarding development team members. Help foster a development culture built around collaboration, accountability, continuous learning and proactive communication. Partner with development leadership to establish and evolve technical standards, processes and best practices that improve quality, consistency and efficiency. Proactively evaluate and adopt AI tools and workflows that improve development efficiency, quality and team effectiveness. Experience & Qualifications Demonstrated experience providing technical leadership for web development teams, including planning work, directing developers and driving technical delivery. Strong professional experience with .NET technologies and modern web application development. Experience architecting, building and supporting complex websites and web applications. Experience with enterprise content management systems; experience with platforms such as Optimizely and Sitefinity is a strong plus. Broad understanding of modern front-end, back-end, API, integration, data and hosting considerations, with particular strength in back-end/.NET development. Demonstrated people-management or team-leadership experience, including coaching, feedback, accountability and professional development. Ability to lead multiple projects and priorities simultaneously while maintaining visibility into progress, risks and team needs. Agency, consulting or professional-services experience is strongly preferred; candidates from development firms or enterprise organizations with comparable client, delivery and leadership experience will also be considered. Experience directing contractors, external development partners or distributed development teams is a plus. Willingness to travel for client meetings, team collaboration and other business needs as required. We value demonstrated technical leadership, judgment and the ability to make teams successful over a specific number of years of experience or particular degree. What We Offer Hybrid work environment, with a preference for candidates within commuting distance of Toledo, OH Competitive salary Medical, dental and vision coverage Group life insurance Short-term and long-term disability insurance 401(k) + Employer Match Paid holidays, including paid time off between Christmas Eve and New Year's Day Paid birthday day off Flexible spending account (FSA) and Health Reimbursement Arrangement (HRA) Hanson is an equal opportunity employer. We hire qualified professionals without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender, gender identity, age or any other status protected by applicable law. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results.
09/29/2026
Full time
Job Description Job Description Overview Hanson, an integrated marketing agency focused on technology-enabled solutions, is seeking a Development Manager to provide technical leadership for complex website and digital projects while helping lead and grow a team of developers. This is a hands-on leadership role, but not primarily a coding role. The Development Manager serves as the technical/build lead on assigned projects, helping teams define the right technical approach, break complex work into actionable plans, establish clear expectations and deliver high-quality work within project commitments. This person will work closely with project managers to drive development progress, identify and resolve technical challenges, and help the team stay accountable to process, timelines and budgets. The Development Manager will also play an important client-facing role, contributing to discovery, solution architecture, estimation and statements of work, serving as a trusted technical advisor throughout project delivery. They will directly manage a small team of developers while providing technical guidance and leadership to additional internal and contract developers based on project needs. The ideal candidate combines strong .NET and web-development expertise with the communication, judgment and leadership skills to make the developers around them more effective. This position reports to our Managing Director of Development. Responsibilities & Expectations Technical & Build Leadership Serve as technical/build lead for complex website and digital projects, taking responsibility for the overall technical approach and development execution. Lead technical planning by breaking down complex work, defining requirements and dependencies, estimating effort, assigning work and establishing clear definitions of done. Direct and support developers throughout delivery, ensuring they understand priorities, expectations and project commitments. Monitor development progress and proactively identify risks, blockers and gaps before they affect project timelines or budgets. Troubleshoot alongside developers when needed, helping teams work through technical challenges and make sound decisions without becoming a bottleneck. Establish appropriate technical quality controls, including code review, testing and release-readiness practices, either directly or by ensuring the right team members are accountable for them. Make architecture and implementation decisions for assigned projects, collaborating with senior technical leaders when appropriate. Maintain enough hands-on technical depth to review solutions, evaluate code and step into development work when necessary, while focusing primarily on making the broader team more effective. Project Delivery & Collaboration Partner closely with Project Managers to deliver development work on time, on budget and within scope. Provide the technical leadership and authority necessary to establish clear expectations with developers and hold them accountable to project commitments. Work with Project Managers to surface risks early, evaluate options and develop practical mitigation strategies. Help determine how development work should be structured, sequenced and staffed based on project needs, team capacity and individual capabilities. Coordinate effectively with project management, design, strategy, account management and other disciplines to ensure technical execution supports the broader project and client objectives. Direct the work of contractors and external development partners when appropriate, setting expectations and ensuring their work meets Hanson standards. Client, Discovery & Pre-Sales Leadership Serve as a senior technical presence with clients, communicating complex technology considerations clearly to both technical and non-technical audiences. Lead or participate in technical discovery, helping teams understand client needs, existing technology environments, constraints and opportunities. Develop and recommend technical approaches and architectures that balance client objectives, user needs, project scope, budget and long-term maintainability. Partner with Account Management, Project Management and agency leadership to scope and estimate development work and contribute technical requirements, assumptions and dependencies to statements of work. Participate in business development conversations and presentations when senior technical expertise is needed. Build credibility and trusted relationships with client technology stakeholders and confidently guide conversations around technical decisions and tradeoffs. Team Leadership & People Management Directly manage a small team of developers, with responsibility for regular 1:1s, coaching, feedback and professional development. Lead quarterly and annual performance-management activities for direct reports and help identify meaningful opportunities for growth. Set clear expectations and goals for direct reports and actively address performance issues and development needs in real time. Participate in recruiting, interviewing, hiring and onboarding development team members. Help foster a development culture built around collaboration, accountability, continuous learning and proactive communication. Partner with development leadership to establish and evolve technical standards, processes and best practices that improve quality, consistency and efficiency. Proactively evaluate and adopt AI tools and workflows that improve development efficiency, quality and team effectiveness. Experience & Qualifications Demonstrated experience providing technical leadership for web development teams, including planning work, directing developers and driving technical delivery. Strong professional experience with .NET technologies and modern web application development. Experience architecting, building and supporting complex websites and web applications. Experience with enterprise content management systems; experience with platforms such as Optimizely and Sitefinity is a strong plus. Broad understanding of modern front-end, back-end, API, integration, data and hosting considerations, with particular strength in back-end/.NET development. Demonstrated people-management or team-leadership experience, including coaching, feedback, accountability and professional development. Ability to lead multiple projects and priorities simultaneously while maintaining visibility into progress, risks and team needs. Agency, consulting or professional-services experience is strongly preferred; candidates from development firms or enterprise organizations with comparable client, delivery and leadership experience will also be considered. Experience directing contractors, external development partners or distributed development teams is a plus. Willingness to travel for client meetings, team collaboration and other business needs as required. We value demonstrated technical leadership, judgment and the ability to make teams successful over a specific number of years of experience or particular degree. What We Offer Hybrid work environment, with a preference for candidates within commuting distance of Toledo, OH Competitive salary Medical, dental and vision coverage Group life insurance Short-term and long-term disability insurance 401(k) + Employer Match Paid holidays, including paid time off between Christmas Eve and New Year's Day Paid birthday day off Flexible spending account (FSA) and Health Reimbursement Arrangement (HRA) Hanson is an equal opportunity employer. We hire qualified professionals without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender, gender identity, age or any other status protected by applicable law. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results.
