Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
09/18/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
09/18/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
09/18/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
Piedmont Health Services
Chapel Hill, North Carolina
Job Description Job Description About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across multiple counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - EPIC PACE Application Specialist Department - Health Systems Application Reports to - Health Systems Applications Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Retirement Plan Paid Holidays CME (Continuing Medical Education) About Position: The Epic PACE Application Specialist is responsible for supporting, configuring, optimizing, and maintaining outpatient workflows and modules of the Epic electronic health record (EHR) system. This role bridges PACE operations and information technology (IT), and will translate user workflows into system build and configurations. The EpicPACE Application Specialist will serve as the subject matter expert (SME) for PACE workflows. This role is responsible for providing support, delivering training, and promoting user adoption, while driving system enhancements that align with organizational goals. The position also actively participates in system upgrades and updates to ensure ongoing optimization. Other duties as assigned. Work Location: Corporate Admin Office Schedule: Monday - Friday 8:00am - 5:00pm Travel: As Needed Duties/ Responsibilities - Configure and optimize Epic PACE workflows, including charting, order sets, and templates. Collaborate with other Epic modules (, MyChart, etc.) to ensure integration and consistent workflows. Participate in full project lifecycle: gathering, designing, building, testing (unit, system, integration), go live, and post go live support. Configure templates, order sets, decision support tools, rules, alerts, and other functional components Configure, test, and validate system Serve as the subject matter expert (SME) for participant care and services workflows and support processes, focusing on Epic build and training. Provide guidance and build expertise to support workflow redesign efforts, but leave ongoing operational monitoring and maintenance to the respective department leads. Partner with operational leaders to analyze existing workflows, surface bottlenecks or inefficiencies, and recommend system-based solutions or optimizations. Act as a point of escalation for PACE system related issues, respond to tickets, triage, and resolve errors or workflow breaks. Provide on-site/virtual support during go-live to drive optimization after implementation. Provide support for afterhours or high-severity incidents. Test and validate software updates, patches, and new versions to ensure backward compatibility and minimal disruption. Create and maintain documentation (build guides, user manuals, and best practices). Deliver training to interdisciplinary team members and support staff. Assist with change management to communicate system changes, gather feedback, and support adoption. Participate in or lead projects involving system enhancements, upgrades, or module expansions. Assist with requirements gathering, impact analysis, technical design, testing, and go-live planning. Coordinate with other IT, clinical, and vendor teams for dependencies. Maintain required Epic certifications and stay current with Epic updates and best practices. Evaluate new Epic features, assess feasibility for adoption, and support version upgrades. Other duties, as assigned. Education: Bachelor's degree in computer science, information systems, health information management, healthcare administration, or related field, preferred. Required: 2-5 years of experience working with Epic PACE modules or other EHR clinical systems including charting, ordering, documentation, or scheduling; required; Preferred: Clinical background as a registered nurse, nurse practitioner, or a licensed practical nurse, Experience in at least one full Epic implementation lifecycle Experience leading or mentoring others Experience with change management, governance, testing strategies/validations, and workflow redesigns, Project management experience Clinical experience in a PACE or value-based care environment Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment Pay Range - $66,489 - $89,355 ( commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
09/16/2026
Full time
Job Description Job Description About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across multiple counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - EPIC PACE Application Specialist Department - Health Systems Application Reports to - Health Systems Applications Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Retirement Plan Paid Holidays CME (Continuing Medical Education) About Position: The Epic PACE Application Specialist is responsible for supporting, configuring, optimizing, and maintaining outpatient workflows and modules of the Epic electronic health record (EHR) system. This role bridges PACE operations and information technology (IT), and will translate user workflows into system build and configurations. The EpicPACE Application Specialist will serve as the subject matter expert (SME) for PACE workflows. This role is responsible for providing support, delivering training, and promoting user adoption, while driving system enhancements that align with organizational goals. The position also actively participates in system upgrades and updates to ensure ongoing optimization. Other duties as assigned. Work Location: Corporate Admin Office Schedule: Monday - Friday 8:00am - 5:00pm Travel: As Needed Duties/ Responsibilities - Configure and optimize Epic PACE workflows, including charting, order sets, and templates. Collaborate with other Epic modules (, MyChart, etc.) to ensure integration and consistent workflows. Participate in full project lifecycle: gathering, designing, building, testing (unit, system, integration), go live, and post go live support. Configure templates, order sets, decision support tools, rules, alerts, and other functional components Configure, test, and validate system Serve as the subject matter expert (SME) for participant care and services workflows and support processes, focusing on Epic build and training. Provide guidance and build expertise to support workflow redesign efforts, but leave ongoing operational monitoring and maintenance to the respective department leads. Partner with operational leaders to analyze existing workflows, surface bottlenecks or inefficiencies, and recommend system-based solutions or optimizations. Act as a point of escalation for PACE system related issues, respond to tickets, triage, and resolve errors or workflow breaks. Provide on-site/virtual support during go-live to drive optimization after implementation. Provide support for afterhours or high-severity incidents. Test and validate software updates, patches, and new versions to ensure backward compatibility and minimal disruption. Create and maintain documentation (build guides, user manuals, and best practices). Deliver training to interdisciplinary team members and support staff. Assist with change management to communicate system changes, gather feedback, and support adoption. Participate in or lead projects involving system enhancements, upgrades, or module expansions. Assist with requirements gathering, impact analysis, technical design, testing, and go-live planning. Coordinate with other IT, clinical, and vendor teams for dependencies. Maintain required Epic certifications and stay current with Epic updates and best practices. Evaluate new Epic features, assess feasibility for adoption, and support version upgrades. Other duties, as assigned. Education: Bachelor's degree in computer science, information systems, health information management, healthcare administration, or related field, preferred. Required: 2-5 years of experience working with Epic PACE modules or other EHR clinical systems including charting, ordering, documentation, or scheduling; required; Preferred: Clinical background as a registered nurse, nurse practitioner, or a licensed practical nurse, Experience in at least one full Epic implementation lifecycle Experience leading or mentoring others Experience with change management, governance, testing strategies/validations, and workflow redesigns, Project management experience Clinical experience in a PACE or value-based care environment Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment Pay Range - $66,489 - $89,355 ( commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Description Job Description Summary: Under the supervision of the Sr. Director - IT Solutions & Health Plan Management, manages data, basic operations, and audit functions in designated Information Technology Applications used by PACE Southeast Michigan (PACE SEMI). These applications include but are not limited to UltiPro/WorkDay for Human Resources functions and PACECare Online as an Electronic Health Record, and any INTUS Care or other data analytics/AI software as well as their related analytic and ancillary programs. SPECIFIC DUTIES AND FUNCTIONS: Working with leaders, manage the employee access to designated IT Applications including provision of access, password assignment and reset, and basic troubleshooting. Works as PACE SEMI resource for data dashboards, predictive analytics, and related IT functions using Artificial Intelligence (AI) where appropriate. Acts as a liaison between PACE SEMI and vendors providing these data/AI resources as well as other vendors for data sharing, transmission and similar issues. Completes training in assigned IT Applications used by PACE SEMI to the level of content expert to problem-solve daily operational issues encountered by the general user. Completes periodic audits of user access, utilization compliance, and other application- related tasks as assigned. Prepares and submits reports of audits; assists with investigations of data errors, access issues, or workflow problems when required. Maintains confidentiality of all participant and employee information in compliance with HIPAA and all other regulatory/legal requirements. Provides orientation, education, and teaching to staff as required to ensure basic competency of application users. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Bachelor's Degree in Health Information Technology, Health Information Management, Data Management, or related degree; Minimum 2 years' experience in a healthcare office environment using an Electronic Medical Record Must have one year of experience with a frail, elderly population WORK ENVIRONMENT: Professional office environment Occasional interaction with participants with risk of exposure to communicable diseases
09/16/2026
Full time
Job Description Job Description Summary: Under the supervision of the Sr. Director - IT Solutions & Health Plan Management, manages data, basic operations, and audit functions in designated Information Technology Applications used by PACE Southeast Michigan (PACE SEMI). These applications include but are not limited to UltiPro/WorkDay for Human Resources functions and PACECare Online as an Electronic Health Record, and any INTUS Care or other data analytics/AI software as well as their related analytic and ancillary programs. SPECIFIC DUTIES AND FUNCTIONS: Working with leaders, manage the employee access to designated IT Applications including provision of access, password assignment and reset, and basic troubleshooting. Works as PACE SEMI resource for data dashboards, predictive analytics, and related IT functions using Artificial Intelligence (AI) where appropriate. Acts as a liaison between PACE SEMI and vendors providing these data/AI resources as well as other vendors for data sharing, transmission and similar issues. Completes training in assigned IT Applications used by PACE SEMI to the level of content expert to problem-solve daily operational issues encountered by the general user. Completes periodic audits of user access, utilization compliance, and other application- related tasks as assigned. Prepares and submits reports of audits; assists with investigations of data errors, access issues, or workflow problems when required. Maintains confidentiality of all participant and employee information in compliance with HIPAA and all other regulatory/legal requirements. Provides orientation, education, and teaching to staff as required to ensure basic competency of application users. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Bachelor's Degree in Health Information Technology, Health Information Management, Data Management, or related degree; Minimum 2 years' experience in a healthcare office environment using an Electronic Medical Record Must have one year of experience with a frail, elderly population WORK ENVIRONMENT: Professional office environment Occasional interaction with participants with risk of exposure to communicable diseases
Job Description Job Description Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation's security. In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP). It's what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results-showing we're ready to meet our customers' evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services. Description: Provide engineering expertise to analyze complex systems, architecture, network design and other technical hardware issues. Procure and perform acceptance testing on equipment. Provide hardware maintenance support, both preventative and remedial. Deploy, install, and implement hardware at Continental United States (CONUS) and Outside Continental United States (OCONUS). Prepare specifications for hardware by analyzing documented and derived system requirements. Conduct site surveys. Prepare engineering plans and site Technical Design Packages. Organize and direct hardware installations. Configure (and document configuration of) computers, networking devices and various peripheral equipment. Prepare site installation and test 1repm1s. Ensure that problems have been properly identified and solutions will satisfy the user's requirements. Prepare reports and recommendations concerning existing and emerging hardware technologies. Provide specific input to the hardware components of system design to include end-user devices, servers, networking devices, data storage devices, and specialized processors. Capabilities: Conduct site surveys; assesses and documents current site network configuration and site unique requirements Organize and direct hardware installations across multiple sites Analyze and recommend hardware specifications for project-unique or modified commercial hardware Assist with building simulations of proposed systems and provide hardware throughput analyses to system engineers Design and verify test harnesses/simulated interfaces for all test and integration phases Prepare Mean-Time-Between-Failure and Mean-Time-To-Repair analyses Analyze operational data to identify choke points, failure modes, and other data for design or maintainability improvements Review proposed systems, and support of network communications, including LAN/WAN systems Evaluate current systems and annotate system vulnerabilities Research and analyze data of various products to include COTS/GOTS components and GFE to determine feasibility of design or application Provide skilled technical assistance in network planning, engineering, and architecture Assist in the development of technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Provide evaluations of systems, networks and information systems to ensure designs meet applicable governmental security specifications Assist with the development of security system documentation on both new and fielded information systems Develop, analyze, and provide feedback on wired and wireless network systems Plan large and small-scale systems system vendor comparison, cost studies, and security Plan and evaluate complex existing network systems and make recommendations for resources required to maintain and/or expand service levels Independently develop technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Independently develop security system documentation of both new and fielded information systems Analyze, identify, describe, and brief system weaknesses and provide proposed system improvements Qualifications: Ten (10) years' experience as a Network Security Engineer analyzing complex hardware systems for SIGINT solutions is required. Bachelor's degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or related discipline from an accredited college or university is required. Five (5) years of additional Network Security engineering experience may be substituted for a Bachelor's degree. Must meet DoD approved 8570 Baseline Ce1tification for IAT Level II and possess at least 2 of the following vendor certifications: Palo Alto Networks Certified Network Security Administrator (PCNSA), Sonicwall Network Security Administrator (SNSA), Sonicwall Network Security Professional (SNSP), Symantec ProxySG 6.7 Technical Specialist or Cisco CCNA or higher. CLEARANCE REQUIRED: TS/SCI w/ Polygraph Other Requirements: U.S. Citizenship Compensation Spotlight: For this role, our typical salary range starts at $200,000 and stretches up to $275,000. But here's the deal - we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact. Taking Care of the People Who Take Care of The Nation Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous! Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider. Education: Individual growth is a priority at Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all! Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy ECP, but it's also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy ECP also provides flexible work options that work with your schedule and lifestyle. Philanthropy: With the help of our amazing employees, Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much! Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms. SkillBridge: Our SkillBridge Program takes the incredible experience our servicemembers already have and shows them how to apply it within corporate environments. We are fanatical about helping our Military! Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law. We welcome candidates from all backgrounds and are dedicated to maintaining a professional and respectful workplace where every employee can succeed.
09/15/2026
Full time
Job Description Job Description Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation's security. In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP). It's what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results-showing we're ready to meet our customers' evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services. Description: Provide engineering expertise to analyze complex systems, architecture, network design and other technical hardware issues. Procure and perform acceptance testing on equipment. Provide hardware maintenance support, both preventative and remedial. Deploy, install, and implement hardware at Continental United States (CONUS) and Outside Continental United States (OCONUS). Prepare specifications for hardware by analyzing documented and derived system requirements. Conduct site surveys. Prepare engineering plans and site Technical Design Packages. Organize and direct hardware installations. Configure (and document configuration of) computers, networking devices and various peripheral equipment. Prepare site installation and test 1repm1s. Ensure that problems have been properly identified and solutions will satisfy the user's requirements. Prepare reports and recommendations concerning existing and emerging hardware technologies. Provide specific input to the hardware components of system design to include end-user devices, servers, networking devices, data storage devices, and specialized processors. Capabilities: Conduct site surveys; assesses and documents current site network configuration and site unique requirements Organize and direct hardware installations across multiple sites Analyze and recommend hardware specifications for project-unique or modified commercial hardware Assist with building simulations of proposed systems and provide hardware throughput analyses to system engineers Design and verify test harnesses/simulated interfaces for all test and integration phases Prepare Mean-Time-Between-Failure and Mean-Time-To-Repair analyses Analyze operational data to identify choke points, failure modes, and other data for design or maintainability improvements Review proposed systems, and support of network communications, including LAN/WAN systems Evaluate current systems and annotate system vulnerabilities Research and analyze data of various products to include COTS/GOTS components and GFE to determine feasibility of design or application Provide skilled technical assistance in network planning, engineering, and architecture Assist in the development of technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Provide evaluations of systems, networks and information systems to ensure designs meet applicable governmental security specifications Assist with the development of security system documentation on both new and fielded information systems Develop, analyze, and provide feedback on wired and wireless network systems Plan large and small-scale systems system vendor comparison, cost studies, and security Plan and evaluate complex existing network systems and make recommendations for resources required to maintain and/or expand service levels Independently develop technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Independently develop security system documentation of both new and fielded information systems Analyze, identify, describe, and brief system weaknesses and provide proposed system improvements Qualifications: Ten (10) years' experience as a Network Security Engineer analyzing complex hardware systems for SIGINT solutions is required. Bachelor's degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or related discipline from an accredited college or university is required. Five (5) years of additional Network Security engineering experience may be substituted for a Bachelor's degree. Must meet DoD approved 8570 Baseline Ce1tification for IAT Level II and possess at least 2 of the following vendor certifications: Palo Alto Networks Certified Network Security Administrator (PCNSA), Sonicwall Network Security Administrator (SNSA), Sonicwall Network Security Professional (SNSP), Symantec ProxySG 6.7 Technical Specialist or Cisco CCNA or higher. CLEARANCE REQUIRED: TS/SCI w/ Polygraph Other Requirements: U.S. Citizenship Compensation Spotlight: For this role, our typical salary range starts at $200,000 and stretches up to $275,000. But here's the deal - we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact. Taking Care of the People Who Take Care of The Nation Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous! Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider. Education: Individual growth is a priority at Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all! Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy ECP, but it's also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy ECP also provides flexible work options that work with your schedule and lifestyle. Philanthropy: With the help of our amazing employees, Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much! Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms. SkillBridge: Our SkillBridge Program takes the incredible experience our servicemembers already have and shows them how to apply it within corporate environments. We are fanatical about helping our Military! Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law. We welcome candidates from all backgrounds and are dedicated to maintaining a professional and respectful workplace where every employee can succeed.
Job Description Job Description TMI is seeking a professional, skilled individual for our Associate Warehouse position for our branch operations group located at our Chesterfield, Missouri facility. This position forms part of the Building Automation team is responsible for all application engineering functions required to meet standard Building Automation System (BAS) project work scopes on retrofit and new installation HVAC, Lighting, and specialty system projects, as well as project management of BAS and controls projects. Controls Applications Specialist 3 core functions include project level execution of technical tasks, self-management of priorities as well as the priorities of other team participants, documentation of activities, coordination with other project participants, management of sub-contractors, safety awareness and maintenance, adherence to company and project requirements and expectations, management of financial elements of projects, and development of BAS/Controls internal best practices. Why work with us? Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth Opportunities - there are immense opportunities to grow your career. You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Responsibilities May include: Pre-construction field survey of prospective projects Pre-construction review and critique of project documents Project scope development and analysis Configuration and initial deployment of various brands and models of DDC microprocessor controllers Configuration and integration with various brands of mechanical equipment factory controllers via BACnet, Modbus, LON, and various proprietary languages Point-to-point I/O checkout Communications network deployment and troubleshooting for multiple protocols and wiring conventions Block and text-based controller sequence programming Documentation and testing of all assigned tasks Participation in various internal and external project-related meetings as both a technical and management resource Management of subcontractors and technical resources for projects Maintenance of project profitability Initiation, management, and tracking of scope changes and related costs and scheduling impact Manages projects and processes while working independently and with limited supervision within a construction team environment Coaches and reviews the work of lower-level professionals Perform other tasks as assigned Nature & Scope: Is recognized as a subject matter expert in job area Manages large projects or processes with limited oversight from manager Coaches, reviews, and delegates work to lower-level professionals Problems faced are difficult and often complex Knowledge & Skills: Knowledge of HVAC products, building automation and controls products, communications protocols, terminology, and installation practices Knowledge of standard industry scheduling software tools Appropriate written/verbal communication skills as needed to collaborate with others in pursuit of a successful outcome Ability to manage and respond to technical questions Ability to pivot quickly and allocate resources where most effective for the overall objectives of the company Must have computer proficiency - Microsoft Office, specifically especially Excel, Word, and PowerPoint Proficiency in standard integration protocols such as BACnet, Modbus, Lon. Ability to develop and utilize company-wide documents, tools, practices, and processes Ability to interact effectively and provide information to customers, consultants, and internal personnel, including senior management, Daikin Corporate Personnel Positive, flexible Attitude: With a can-do approach to solving problems Problem Solving: Ability to anticipate and solve practical problems, to resolve issues Communication, negotiation, persuasion: Regularly exchange supportive information, ideas, opinions, and thoughts with staff at all levels so issues can be handled with mutual understanding and effectiveness. Speak, write, and present clearly, fluently and in a compelling manner to individuals and groups Partnership development skills for maintaining mutually-beneficial relationships with sub-contractors, suppliers, and internal groups Customer Focus: Regard problems and complaints as an opportunity to provide positive customer experiences. Encourage feedback from customers and ensure customer SLAs are met Planning and Organizing: Develop comprehensive project and work planning, controlling, and monitoring systems to meet set objectives and priorities Appropriately allocate time and prioritize issues to ensure objectives are met, establishing, and maintaining systems that ensure the completion of tasks, update, and training, and give feedback on results and progress to the team Evaluation and Problem Solving: Gather comprehensive information from a range of sources when presented with problems. Structure and analyze problems within a wider context and check impact of different solutions. Produce innovative solutions based on knowledge and experience Learning and Adapting: Initiate improvement initiatives and encourage others to try new ways of working. Seek out and adopt world class, leading technologies to maintain Daikin Industry Leadership. Develop, adopt, and introduce new ideas, methods, products and services using in-depth industry and technical 'know how'. Maintain an extensive external 'knowledge' and 'self-learning' network Experience: 10 plus years of HVAC industry experience; 5 plus years of BAS/Controls experience Education/Certification: Bachelor's degree in Engineering or management, technical degree from accredited industry trade school (Ranken Technical College as a standard), or equivalent manufacturer and representative training coupled with significant relevant experience People Management : No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Must be willing to travel Reports To: Manager, Controls Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities .
09/15/2026
Full time
Job Description Job Description TMI is seeking a professional, skilled individual for our Associate Warehouse position for our branch operations group located at our Chesterfield, Missouri facility. This position forms part of the Building Automation team is responsible for all application engineering functions required to meet standard Building Automation System (BAS) project work scopes on retrofit and new installation HVAC, Lighting, and specialty system projects, as well as project management of BAS and controls projects. Controls Applications Specialist 3 core functions include project level execution of technical tasks, self-management of priorities as well as the priorities of other team participants, documentation of activities, coordination with other project participants, management of sub-contractors, safety awareness and maintenance, adherence to company and project requirements and expectations, management of financial elements of projects, and development of BAS/Controls internal best practices. Why work with us? Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth Opportunities - there are immense opportunities to grow your career. You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Responsibilities May include: Pre-construction field survey of prospective projects Pre-construction review and critique of project documents Project scope development and analysis Configuration and initial deployment of various brands and models of DDC microprocessor controllers Configuration and integration with various brands of mechanical equipment factory controllers via BACnet, Modbus, LON, and various proprietary languages Point-to-point I/O checkout Communications network deployment and troubleshooting for multiple protocols and wiring conventions Block and text-based controller sequence programming Documentation and testing of all assigned tasks Participation in various internal and external project-related meetings as both a technical and management resource Management of subcontractors and technical resources for projects Maintenance of project profitability Initiation, management, and tracking of scope changes and related costs and scheduling impact Manages projects and processes while working independently and with limited supervision within a construction team environment Coaches and reviews the work of lower-level professionals Perform other tasks as assigned Nature & Scope: Is recognized as a subject matter expert in job area Manages large projects or processes with limited oversight from manager Coaches, reviews, and delegates work to lower-level professionals Problems faced are difficult and often complex Knowledge & Skills: Knowledge of HVAC products, building automation and controls products, communications protocols, terminology, and installation practices Knowledge of standard industry scheduling software tools Appropriate written/verbal communication skills as needed to collaborate with others in pursuit of a successful outcome Ability to manage and respond to technical questions Ability to pivot quickly and allocate resources where most effective for the overall objectives of the company Must have computer proficiency - Microsoft Office, specifically especially Excel, Word, and PowerPoint Proficiency in standard integration protocols such as BACnet, Modbus, Lon. Ability to develop and utilize company-wide documents, tools, practices, and processes Ability to interact effectively and provide information to customers, consultants, and internal personnel, including senior management, Daikin Corporate Personnel Positive, flexible Attitude: With a can-do approach to solving problems Problem Solving: Ability to anticipate and solve practical problems, to resolve issues Communication, negotiation, persuasion: Regularly exchange supportive information, ideas, opinions, and thoughts with staff at all levels so issues can be handled with mutual understanding and effectiveness. Speak, write, and present clearly, fluently and in a compelling manner to individuals and groups Partnership development skills for maintaining mutually-beneficial relationships with sub-contractors, suppliers, and internal groups Customer Focus: Regard problems and complaints as an opportunity to provide positive customer experiences. Encourage feedback from customers and ensure customer SLAs are met Planning and Organizing: Develop comprehensive project and work planning, controlling, and monitoring systems to meet set objectives and priorities Appropriately allocate time and prioritize issues to ensure objectives are met, establishing, and maintaining systems that ensure the completion of tasks, update, and training, and give feedback on results and progress to the team Evaluation and Problem Solving: Gather comprehensive information from a range of sources when presented with problems. Structure and analyze problems within a wider context and check impact of different solutions. Produce innovative solutions based on knowledge and experience Learning and Adapting: Initiate improvement initiatives and encourage others to try new ways of working. Seek out and adopt world class, leading technologies to maintain Daikin Industry Leadership. Develop, adopt, and introduce new ideas, methods, products and services using in-depth industry and technical 'know how'. Maintain an extensive external 'knowledge' and 'self-learning' network Experience: 10 plus years of HVAC industry experience; 5 plus years of BAS/Controls experience Education/Certification: Bachelor's degree in Engineering or management, technical degree from accredited industry trade school (Ranken Technical College as a standard), or equivalent manufacturer and representative training coupled with significant relevant experience People Management : No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Must be willing to travel Reports To: Manager, Controls Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities .
LG Energy Solution Michigan, Inc.
Holland, Michigan
Job Description Job Description Title : Specialist I, Information Security Reports to: Security Manager Location: Holland, MI LG Energy Solution Michigan, Inc is a global leader in advanced lithium-ion battery technology for electric vehicle (EV) and energy storage applications. With growing operations across the United States, we are committed to innovation, quality, and powering the future of clean energy. Join a leader in advanced EV batteries. Summary: LG Energy Solution is seeking an experienced Information Security Specialist to support the design, implementation, and continuous improvement of physical security programs for LG Energy Solution, Michigan (Holland site).This role is responsible for safeguarding personnel, assets, and critical infrastructure across manufacturing plants and offices environments. The ideal candidate brings expertise in physical security systems, risk management, and enterprise security operations, along with the ability to collaborate across global teams and align with corporate security standards. Responsibilities: Support daily security operations across the facility, covering both physical and IT security domains Ensure alignment with global security policies and regulatory/compliance requirements (e.g., ISO 27001, KNCT law, internal standards) Collaborate with cross-functional teams including IT, HR, Legal, EHS, and external agencies Lead and support incident response and investigations across both physical and cyber domains Coordinate response efforts with internal stakeholders and external law enforcement when required Develop and maintain incident response procedures and ensure operational readiness Support ISO 27001 and other compliance initiatives across physical and IT security domains Assist in audit preparation, documentation, and evidence collection Develop, document, and maintain security standard operating procedures (SOPs) and guidelines Support user security awareness initiatives (e.g., phishing simulations, training programs) Conduct regular physical security risk assessments and site audits Oversee design, implementation, and maintenance of physical security systems, including: CCTV / Video Surveillance (including AI-enabled analytics) Access Control Systems (badge readers, vehicle gates, speed gates) Screening Systems (X-ray, metal detectors) Perimeter protection (fencing, barriers, intrusion detection sensors) Manage vendors and system integrators for installation, maintenance, and upgrades Oversee guard force operations, including staffing models, post orders, and SOP optimization Monitor and analyze security events using SIEM tools (e.g., Splunk) Assist in cybersecurity incident response, including initial triage, containment, and documentation Conduct vulnerability scans and support remediation efforts (e.g., Tenable Nessus) Track and report vulnerabilities and patch status; coordinate with IT teams for timely remediation Support administration and tuning of security tools (endpoint protection, DLP, NAC) Review and process firewall exception requests in accordance with security policies Implement and manage secure network infrastructure, including firewalls, VPNs, and segmentation Maintain cleanliness at work-site in accordance with 5S3R Standards: Sort, Set in order, Shine, Standardize, Sustain Right Location, Right Quantity, Right Container Follow LGESMI existing cleaning SOP's during downtime (e.g. line stop, waiting time, etc.), which includes cleaning your designated machine and/or surrounding work area Perform other duties as assigned Qualifications: Bachelor's degree in Information Security, Computer Science, Information Management Systems, Security Management or related field Experience in information security or IT, preferably in manufacturing or industrial environments is a plus. Experience supporting corporate, manufacturing, or industrial environment. Relevant certification: Security+, Network+ CySa+, CCNA, CISM, CISSP, CISA, etc. (Optional) Experience: 1 to 3+ years of relevant work experience in security, law enforcement Experience with physical security systems, including CCTV, access control, intrusion detection, and alarm systems. Experience conducting security assessments, incident investigations, or facility security operations is preferred. Skills: Strong knowledge of cybersecurity systems, Enterprise IT operation, network concepts & architecture, implementing and maintaining ISMS Ability to conduct risk assessments and interpret security data Ability to handle sensitive and confidential information Excellent problem-solving skills and adaptability to new systems and processes Strong written and verbal communication skills English (Fluent), Korean (Fluent, Optional) Benefits Overview: 100% employer-paid Medical, Dental, and Vision premiums for you and your family 100% employer-paid disability and life insurance Employer-supported childcare/babysitting programs Generous Paid Time Off / Holidays Opportunity to grow in a diverse work environment with a global company 401k Retirement savings and planning with a generous company match Equal Opportunity Employer LG Energy Solution is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations may be made for qualified individuals with disabilities.
09/15/2026
Full time
Job Description Job Description Title : Specialist I, Information Security Reports to: Security Manager Location: Holland, MI LG Energy Solution Michigan, Inc is a global leader in advanced lithium-ion battery technology for electric vehicle (EV) and energy storage applications. With growing operations across the United States, we are committed to innovation, quality, and powering the future of clean energy. Join a leader in advanced EV batteries. Summary: LG Energy Solution is seeking an experienced Information Security Specialist to support the design, implementation, and continuous improvement of physical security programs for LG Energy Solution, Michigan (Holland site).This role is responsible for safeguarding personnel, assets, and critical infrastructure across manufacturing plants and offices environments. The ideal candidate brings expertise in physical security systems, risk management, and enterprise security operations, along with the ability to collaborate across global teams and align with corporate security standards. Responsibilities: Support daily security operations across the facility, covering both physical and IT security domains Ensure alignment with global security policies and regulatory/compliance requirements (e.g., ISO 27001, KNCT law, internal standards) Collaborate with cross-functional teams including IT, HR, Legal, EHS, and external agencies Lead and support incident response and investigations across both physical and cyber domains Coordinate response efforts with internal stakeholders and external law enforcement when required Develop and maintain incident response procedures and ensure operational readiness Support ISO 27001 and other compliance initiatives across physical and IT security domains Assist in audit preparation, documentation, and evidence collection Develop, document, and maintain security standard operating procedures (SOPs) and guidelines Support user security awareness initiatives (e.g., phishing simulations, training programs) Conduct regular physical security risk assessments and site audits Oversee design, implementation, and maintenance of physical security systems, including: CCTV / Video Surveillance (including AI-enabled analytics) Access Control Systems (badge readers, vehicle gates, speed gates) Screening Systems (X-ray, metal detectors) Perimeter protection (fencing, barriers, intrusion detection sensors) Manage vendors and system integrators for installation, maintenance, and upgrades Oversee guard force operations, including staffing models, post orders, and SOP optimization Monitor and analyze security events using SIEM tools (e.g., Splunk) Assist in cybersecurity incident response, including initial triage, containment, and documentation Conduct vulnerability scans and support remediation efforts (e.g., Tenable Nessus) Track and report vulnerabilities and patch status; coordinate with IT teams for timely remediation Support administration and tuning of security tools (endpoint protection, DLP, NAC) Review and process firewall exception requests in accordance with security policies Implement and manage secure network infrastructure, including firewalls, VPNs, and segmentation Maintain cleanliness at work-site in accordance with 5S3R Standards: Sort, Set in order, Shine, Standardize, Sustain Right Location, Right Quantity, Right Container Follow LGESMI existing cleaning SOP's during downtime (e.g. line stop, waiting time, etc.), which includes cleaning your designated machine and/or surrounding work area Perform other duties as assigned Qualifications: Bachelor's degree in Information Security, Computer Science, Information Management Systems, Security Management or related field Experience in information security or IT, preferably in manufacturing or industrial environments is a plus. Experience supporting corporate, manufacturing, or industrial environment. Relevant certification: Security+, Network+ CySa+, CCNA, CISM, CISSP, CISA, etc. (Optional) Experience: 1 to 3+ years of relevant work experience in security, law enforcement Experience with physical security systems, including CCTV, access control, intrusion detection, and alarm systems. Experience conducting security assessments, incident investigations, or facility security operations is preferred. Skills: Strong knowledge of cybersecurity systems, Enterprise IT operation, network concepts & architecture, implementing and maintaining ISMS Ability to conduct risk assessments and interpret security data Ability to handle sensitive and confidential information Excellent problem-solving skills and adaptability to new systems and processes Strong written and verbal communication skills English (Fluent), Korean (Fluent, Optional) Benefits Overview: 100% employer-paid Medical, Dental, and Vision premiums for you and your family 100% employer-paid disability and life insurance Employer-supported childcare/babysitting programs Generous Paid Time Off / Holidays Opportunity to grow in a diverse work environment with a global company 401k Retirement savings and planning with a generous company match Equal Opportunity Employer LG Energy Solution is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations may be made for qualified individuals with disabilities.
