9 jobs found

Job Description Job Description Job Description TES Consultants is seeking an Intermediate AV/VTC Specialist to provide hands-on audiovisual and video teleconferencing support for a federal agency client in the National Capital Region. Working alongside the senior specialist and production engineer, you will keep conference rooms, collaboration spaces and meeting technology running for a headquarters population and its field offices. Day to day, you will take AV and VTC tickets from across the agency, set up and support scheduled meetings and events, troubleshoot audio, video, and connectivity faults, and perform preventive maintenance on room systems. You will work across Cisco and Poly room platforms with Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence. , Required Skills • A minimum of six (6) years of experience supporting audiovisual and video teleconferencing systems in an enterprise or comparable environment. • Setting up, operating, and troubleshooting VTC endpoints, room systems, displays, microphones, and cameras. • Supporting virtual and hybrid meetings across Microsoft Teams, Zoom, and comparable collaboration platforms. • First-line diagnosis of audio quality, video transmission, network connectivity, and hardware issues, with escalation when a fault exceeds your scope. • Routine preventive maintenance, inspections, and firmware updates on AV equipment. • Recording work in a ticketing system with enough detail that another technician can pick it up. • Ability to pass a full-field five-year employment background investigation (SF-85P, Questionnaire for Public Trust Positions) prior to starting work. • Authorized to work in the United States; all work performed within the United States. • Professional written and verbal communication, and a customer-service manner suitable for supporting executives and senior officials. Education. • Bachelor's degree required (see Required Skills). • Technical school or military training in audiovisual, broadcast, electronics, or IT is valued in addition. Certifications. • AVIXA CTS - preferred. • CompTIA A+ or Network+. • Manufacturer training or certification from Cisco, Poly, Crestron, Extron, or Biamp. • Microsoft Teams Rooms certification. , About The Enterprise Security Consultants, LLC TES Consultants is an SBA 8(a) certified Woman-Owned Small Business (WOSB) specializing in advanced cybersecurity and IT solutions. We leverage extensive industry experience and technical expertise to deliver automated, innovative, and impactful strategies for our DoD, Federal Civilian and Private sector clients.

Job Description Job Description At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one. For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska. Together We Grow - One Mission, One Team - With a Commitment to Serve Subsidiary: T&H Services Job Title: FRCS Network Security Engineer Work Location: Washington Navy Yard, Washington D.C. Labor Category: Full-Time Exempt Travel Requirement: Up to 25% Annual Salary: $130,000 - $140,000 About the Role The FRCS Network Security Engineer provides technical support for Government-owned Facility-Related Control Systems (FRCS), Operational Technology (OT), and associated IT infrastructure. The position is responsible for maintaining the security, reliability, configuration, and operation of networked, isolated, and standalone control systems. What You'll Be Doing Establish and maintain the FRCS Cybersecurity Program in accordance with UFC 4-010-06, applicable DoD requirements, and Government cybersecurity standards. Manage, maintain, program, monitor, troubleshoot, repair, and support Government-owned FRCS, OT, and associated IT systems, including BCS, DDC, EMCS, UCS, SCADA, plant controls, advanced metering, and related platforms. Troubleshoot, repair, replace, maintain, and calibrate control system equipment and components, including pneumatic devices, control cabling, wiring, relays, transformers, switches, fuses, and related equipment. Research, coordinate, test, and implement approved software, firmware, hardware, programming, and configuration changes in accordance with Government configuration management requirements. Implement cybersecurity requirements, conduct vulnerability assessments, support remediation, and perform activities necessary to maintain system accreditation and operational readiness. Monitor system logs, network traffic, alarms, events, and other security data; immediately report suspected access violations, cybersecurity events, or network intrusions to appropriate Government personnel. Configure and maintain cybersecurity technologies, including antivirus, HIPS, IDS/IPS, SIEM, and related security tools, and develop detection signatures using YARA, Snort, Suricata, or similar technologies. Identify and document FRCS operating in override, bypass, manual mode, or other conditions that prevent normal automatic operation and provide required daily status reporting. Perform root-cause analysis for repetitive or critical FRCS failures and document findings and recommended corrective actions. Support applicable control systems, including Automatic Transfer of Standby Power Programs (ATSPP), Master Load-Shed Controls (MLSC), Automated Demand Response (ADR), Fire Alarm Systems (FAS), and Mass Notification Systems (MNS). Coordinate with Government personnel, vendors, OEMs, and contractors on system integration, testing, certification, maintenance, repairs, upgrades, and operational validation. Maintain FRCS inventory, asset accountability, system configuration, and required technical documentation. What We're Looking For Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent combination of education and relevant experience. Minimum of four (4) years of relevant experience in network engineering, cybersecurity, control systems integration, or a related field. Experience with FRCS, OT, and IT environments, including BCS, DDC, EMCS, UCS, SCADA, or similar control systems. Working knowledge of TCP/IP, network protocols, traffic analysis, system administration, network security, and defense-in-depth principles. Experience with vulnerability management, IDS/IPS, SIEM, network or host-based forensics, and cybersecurity incident response. Experience with Windows and Unix/Linux environments and virtualization technologies such as VMware. ISA Certified Control Systems Technician (CCST) certification and applicable OEM control system certification, as required by the contract. Must possess a DoD 8570/8140-compliant IAT Level II certification, such as Security+ CE or an approved equivalent. Advanced cybersecurity certification such as CISSP, CASP+, GIAC/GCIA/GCIH, or applicable SIEM certification preferred. Must maintain eligibility and authorization to access the Government worksite. Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position. Physical Demands & Work Environment: Ability to sit or stand for extended periods and regularly work at a computer or technical workstation. Ability to lift and carry up to 50 pounds and perform occasional bending, stooping, reaching, pushing, and pulling associated with equipment installation and maintenance. Must be able to work on-call, alternate, or extended schedules when necessary to meet mission requirements, including weekends and holidays. Work may be performed indoors or outdoors and may require access to mechanical spaces, confined spaces, elevated areas, or other operational environments while using appropriate PPE. US Pay Range $130,000-$140,000 USD Why Us? At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services-we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people. We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow. Join us and be part of a team where your work matters. Benefits We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include: Medical, Dental, and Vision coverage TRICARE Supplemental Critical Illness insurance Company-Paid Life and Short-Term Disability insurance Optional Long-Term Disability Paid Leave 401(k) Retirement Plan Identity Theft Protection Employee Discounts Wellness Seminars For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement. Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws. Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law. Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.

Job Description Job Description At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one. For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska. Together We Grow - One Mission, One Team - With a Commitment to Serve Subsidiary: T&H Services Job Title: FRCS Network Security Engineer Work Location: Washington Navy Yard, Washington D.C. Labor Category: Full-Time Exempt Travel Requirement: Up to 25% Annual Salary: $130,000 - $140,000 About the Role The FRCS Network Security Engineer provides technical support for Government-owned Facility-Related Control Systems (FRCS), Operational Technology (OT), and associated IT infrastructure. The position is responsible for maintaining the security, reliability, configuration, and operation of networked, isolated, and standalone control systems. What You'll Be Doing Establish and maintain the FRCS Cybersecurity Program in accordance with UFC 4-010-06, applicable DoD requirements, and Government cybersecurity standards. Manage, maintain, program, monitor, troubleshoot, repair, and support Government-owned FRCS, OT, and associated IT systems, including BCS, DDC, EMCS, UCS, SCADA, plant controls, advanced metering, and related platforms. Troubleshoot, repair, replace, maintain, and calibrate control system equipment and components, including pneumatic devices, control cabling, wiring, relays, transformers, switches, fuses, and related equipment. Research, coordinate, test, and implement approved software, firmware, hardware, programming, and configuration changes in accordance with Government configuration management requirements. Implement cybersecurity requirements, conduct vulnerability assessments, support remediation, and perform activities necessary to maintain system accreditation and operational readiness. Monitor system logs, network traffic, alarms, events, and other security data; immediately report suspected access violations, cybersecurity events, or network intrusions to appropriate Government personnel. Configure and maintain cybersecurity technologies, including antivirus, HIPS, IDS/IPS, SIEM, and related security tools, and develop detection signatures using YARA, Snort, Suricata, or similar technologies. Identify and document FRCS operating in override, bypass, manual mode, or other conditions that prevent normal automatic operation and provide required daily status reporting. Perform root-cause analysis for repetitive or critical FRCS failures and document findings and recommended corrective actions. Support applicable control systems, including Automatic Transfer of Standby Power Programs (ATSPP), Master Load-Shed Controls (MLSC), Automated Demand Response (ADR), Fire Alarm Systems (FAS), and Mass Notification Systems (MNS). Coordinate with Government personnel, vendors, OEMs, and contractors on system integration, testing, certification, maintenance, repairs, upgrades, and operational validation. Maintain FRCS inventory, asset accountability, system configuration, and required technical documentation. What We're Looking For Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent combination of education and relevant experience. Minimum of four (4) years of relevant experience in network engineering, cybersecurity, control systems integration, or a related field. Experience with FRCS, OT, and IT environments, including BCS, DDC, EMCS, UCS, SCADA, or similar control systems. Working knowledge of TCP/IP, network protocols, traffic analysis, system administration, network security, and defense-in-depth principles. Experience with vulnerability management, IDS/IPS, SIEM, network or host-based forensics, and cybersecurity incident response. Experience with Windows and Unix/Linux environments and virtualization technologies such as VMware. ISA Certified Control Systems Technician (CCST) certification and applicable OEM control system certification, as required by the contract. Must possess a DoD 8570/8140-compliant IAT Level II certification, such as Security+ CE or an approved equivalent. Advanced cybersecurity certification such as CISSP, CASP+, GIAC/GCIA/GCIH, or applicable SIEM certification preferred. Must maintain eligibility and authorization to access the Government worksite. Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position. Physical Demands & Work Environment: Ability to sit or stand for extended periods and regularly work at a computer or technical workstation. Ability to lift and carry up to 50 pounds and perform occasional bending, stooping, reaching, pushing, and pulling associated with equipment installation and maintenance. Must be able to work on-call, alternate, or extended schedules when necessary to meet mission requirements, including weekends and holidays. Work may be performed indoors or outdoors and may require access to mechanical spaces, confined spaces, elevated areas, or other operational environments while using appropriate PPE. US Pay Range $130,000-$140,000 USD Why Us? At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services-we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people. We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow. Join us and be part of a team where your work matters. Benefits We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include: Medical, Dental, and Vision coverage TRICARE Supplemental Critical Illness insurance Company-Paid Life and Short-Term Disability insurance Optional Long-Term Disability Paid Leave 401(k) Retirement Plan Identity Theft Protection Employee Discounts Wellness Seminars For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement. Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws. Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law. Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.

Job Description Job Description At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one. For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska. Together We Grow - One Mission, One Team - With a Commitment to Serve Subsidiary: T&H Services Job Title: FRCS Network Security Engineer Work Location: Washington Navy Yard, Washington D.C. Labor Category: Full-Time Exempt Travel Requirement: Up to 25% Annual Salary: $130,000 - $140,000 About the Role The FRCS Network Security Engineer provides technical support for Government-owned Facility-Related Control Systems (FRCS), Operational Technology (OT), and associated IT infrastructure. The position is responsible for maintaining the security, reliability, configuration, and operation of networked, isolated, and standalone control systems. What You'll Be Doing Establish and maintain the FRCS Cybersecurity Program in accordance with UFC 4-010-06, applicable DoD requirements, and Government cybersecurity standards. Manage, maintain, program, monitor, troubleshoot, repair, and support Government-owned FRCS, OT, and associated IT systems, including BCS, DDC, EMCS, UCS, SCADA, plant controls, advanced metering, and related platforms. Troubleshoot, repair, replace, maintain, and calibrate control system equipment and components, including pneumatic devices, control cabling, wiring, relays, transformers, switches, fuses, and related equipment. Research, coordinate, test, and implement approved software, firmware, hardware, programming, and configuration changes in accordance with Government configuration management requirements. Implement cybersecurity requirements, conduct vulnerability assessments, support remediation, and perform activities necessary to maintain system accreditation and operational readiness. Monitor system logs, network traffic, alarms, events, and other security data; immediately report suspected access violations, cybersecurity events, or network intrusions to appropriate Government personnel. Configure and maintain cybersecurity technologies, including antivirus, HIPS, IDS/IPS, SIEM, and related security tools, and develop detection signatures using YARA, Snort, Suricata, or similar technologies. Identify and document FRCS operating in override, bypass, manual mode, or other conditions that prevent normal automatic operation and provide required daily status reporting. Perform root-cause analysis for repetitive or critical FRCS failures and document findings and recommended corrective actions. Support applicable control systems, including Automatic Transfer of Standby Power Programs (ATSPP), Master Load-Shed Controls (MLSC), Automated Demand Response (ADR), Fire Alarm Systems (FAS), and Mass Notification Systems (MNS). Coordinate with Government personnel, vendors, OEMs, and contractors on system integration, testing, certification, maintenance, repairs, upgrades, and operational validation. Maintain FRCS inventory, asset accountability, system configuration, and required technical documentation. What We're Looking For Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent combination of education and relevant experience. Minimum of four (4) years of relevant experience in network engineering, cybersecurity, control systems integration, or a related field. Experience with FRCS, OT, and IT environments, including BCS, DDC, EMCS, UCS, SCADA, or similar control systems. Working knowledge of TCP/IP, network protocols, traffic analysis, system administration, network security, and defense-in-depth principles. Experience with vulnerability management, IDS/IPS, SIEM, network or host-based forensics, and cybersecurity incident response. Experience with Windows and Unix/Linux environments and virtualization technologies such as VMware. ISA Certified Control Systems Technician (CCST) certification and applicable OEM control system certification, as required by the contract. Must possess a DoD 8570/8140-compliant IAT Level II certification, such as Security+ CE or an approved equivalent. Advanced cybersecurity certification such as CISSP, CASP+, GIAC/GCIA/GCIH, or applicable SIEM certification preferred. Must maintain eligibility and authorization to access the Government worksite. Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position. Physical Demands & Work Environment: Ability to sit or stand for extended periods and regularly work at a computer or technical workstation. Ability to lift and carry up to 50 pounds and perform occasional bending, stooping, reaching, pushing, and pulling associated with equipment installation and maintenance. Must be able to work on-call, alternate, or extended schedules when necessary to meet mission requirements, including weekends and holidays. Work may be performed indoors or outdoors and may require access to mechanical spaces, confined spaces, elevated areas, or other operational environments while using appropriate PPE. US Pay Range $130,000-$140,000 USD Why Us? At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services-we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people. We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow. Join us and be part of a team where your work matters. Benefits We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include: Medical, Dental, and Vision coverage TRICARE Supplemental Critical Illness insurance Company-Paid Life and Short-Term Disability insurance Optional Long-Term Disability Paid Leave 401(k) Retirement Plan Identity Theft Protection Employee Discounts Wellness Seminars For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement. Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws. Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law. Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.

Job Description Job Description At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one. For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska. Together We Grow - One Mission, One Team - With a Commitment to Serve Subsidiary: T&H Services Job Title: FRCS Network Security Engineer Work Location: Washington Navy Yard, Washington D.C. Labor Category: Full-Time Exempt Travel Requirement: Up to 25% Annual Salary: $130,000 - $140,000 About the Role The FRCS Network Security Engineer provides technical support for Government-owned Facility-Related Control Systems (FRCS), Operational Technology (OT), and associated IT infrastructure. The position is responsible for maintaining the security, reliability, configuration, and operation of networked, isolated, and standalone control systems. What You'll Be Doing Establish and maintain the FRCS Cybersecurity Program in accordance with UFC 4-010-06, applicable DoD requirements, and Government cybersecurity standards. Manage, maintain, program, monitor, troubleshoot, repair, and support Government-owned FRCS, OT, and associated IT systems, including BCS, DDC, EMCS, UCS, SCADA, plant controls, advanced metering, and related platforms. Troubleshoot, repair, replace, maintain, and calibrate control system equipment and components, including pneumatic devices, control cabling, wiring, relays, transformers, switches, fuses, and related equipment. Research, coordinate, test, and implement approved software, firmware, hardware, programming, and configuration changes in accordance with Government configuration management requirements. Implement cybersecurity requirements, conduct vulnerability assessments, support remediation, and perform activities necessary to maintain system accreditation and operational readiness. Monitor system logs, network traffic, alarms, events, and other security data; immediately report suspected access violations, cybersecurity events, or network intrusions to appropriate Government personnel. Configure and maintain cybersecurity technologies, including antivirus, HIPS, IDS/IPS, SIEM, and related security tools, and develop detection signatures using YARA, Snort, Suricata, or similar technologies. Identify and document FRCS operating in override, bypass, manual mode, or other conditions that prevent normal automatic operation and provide required daily status reporting. Perform root-cause analysis for repetitive or critical FRCS failures and document findings and recommended corrective actions. Support applicable control systems, including Automatic Transfer of Standby Power Programs (ATSPP), Master Load-Shed Controls (MLSC), Automated Demand Response (ADR), Fire Alarm Systems (FAS), and Mass Notification Systems (MNS). Coordinate with Government personnel, vendors, OEMs, and contractors on system integration, testing, certification, maintenance, repairs, upgrades, and operational validation. Maintain FRCS inventory, asset accountability, system configuration, and required technical documentation. What We're Looking For Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent combination of education and relevant experience. Minimum of four (4) years of relevant experience in network engineering, cybersecurity, control systems integration, or a related field. Experience with FRCS, OT, and IT environments, including BCS, DDC, EMCS, UCS, SCADA, or similar control systems. Working knowledge of TCP/IP, network protocols, traffic analysis, system administration, network security, and defense-in-depth principles. Experience with vulnerability management, IDS/IPS, SIEM, network or host-based forensics, and cybersecurity incident response. Experience with Windows and Unix/Linux environments and virtualization technologies such as VMware. ISA Certified Control Systems Technician (CCST) certification and applicable OEM control system certification, as required by the contract. Must possess a DoD 8570/8140-compliant IAT Level II certification, such as Security+ CE or an approved equivalent. Advanced cybersecurity certification such as CISSP, CASP+, GIAC/GCIA/GCIH, or applicable SIEM certification preferred. Must maintain eligibility and authorization to access the Government worksite. Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position. Physical Demands & Work Environment: Ability to sit or stand for extended periods and regularly work at a computer or technical workstation. Ability to lift and carry up to 50 pounds and perform occasional bending, stooping, reaching, pushing, and pulling associated with equipment installation and maintenance. Must be able to work on-call, alternate, or extended schedules when necessary to meet mission requirements, including weekends and holidays. Work may be performed indoors or outdoors and may require access to mechanical spaces, confined spaces, elevated areas, or other operational environments while using appropriate PPE. US Pay Range $130,000-$140,000 USD Why Us? At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services-we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people. We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow. Join us and be part of a team where your work matters. Benefits We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include: Medical, Dental, and Vision coverage TRICARE Supplemental Critical Illness insurance Company-Paid Life and Short-Term Disability insurance Optional Long-Term Disability Paid Leave 401(k) Retirement Plan Identity Theft Protection Employee Discounts Wellness Seminars For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement. Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws. Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law. Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.

Job Description Job Description At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one. For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska. Together We Grow - One Mission, One Team - With a Commitment to Serve Subsidiary: T&H Services Job Title: FRCS Network Security Engineer Work Location: Washington Navy Yard, Washington D.C. Labor Category: Full-Time Exempt Travel Requirement: Up to 25% Annual Salary: $130,000 - $140,000 About the Role The FRCS Network Security Engineer provides technical support for Government-owned Facility-Related Control Systems (FRCS), Operational Technology (OT), and associated IT infrastructure. The position is responsible for maintaining the security, reliability, configuration, and operation of networked, isolated, and standalone control systems. What You'll Be Doing Establish and maintain the FRCS Cybersecurity Program in accordance with UFC 4-010-06, applicable DoD requirements, and Government cybersecurity standards. Manage, maintain, program, monitor, troubleshoot, repair, and support Government-owned FRCS, OT, and associated IT systems, including BCS, DDC, EMCS, UCS, SCADA, plant controls, advanced metering, and related platforms. Troubleshoot, repair, replace, maintain, and calibrate control system equipment and components, including pneumatic devices, control cabling, wiring, relays, transformers, switches, fuses, and related equipment. Research, coordinate, test, and implement approved software, firmware, hardware, programming, and configuration changes in accordance with Government configuration management requirements. Implement cybersecurity requirements, conduct vulnerability assessments, support remediation, and perform activities necessary to maintain system accreditation and operational readiness. Monitor system logs, network traffic, alarms, events, and other security data; immediately report suspected access violations, cybersecurity events, or network intrusions to appropriate Government personnel. Configure and maintain cybersecurity technologies, including antivirus, HIPS, IDS/IPS, SIEM, and related security tools, and develop detection signatures using YARA, Snort, Suricata, or similar technologies. Identify and document FRCS operating in override, bypass, manual mode, or other conditions that prevent normal automatic operation and provide required daily status reporting. Perform root-cause analysis for repetitive or critical FRCS failures and document findings and recommended corrective actions. Support applicable control systems, including Automatic Transfer of Standby Power Programs (ATSPP), Master Load-Shed Controls (MLSC), Automated Demand Response (ADR), Fire Alarm Systems (FAS), and Mass Notification Systems (MNS). Coordinate with Government personnel, vendors, OEMs, and contractors on system integration, testing, certification, maintenance, repairs, upgrades, and operational validation. Maintain FRCS inventory, asset accountability, system configuration, and required technical documentation. What We're Looking For Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent combination of education and relevant experience. Minimum of four (4) years of relevant experience in network engineering, cybersecurity, control systems integration, or a related field. Experience with FRCS, OT, and IT environments, including BCS, DDC, EMCS, UCS, SCADA, or similar control systems. Working knowledge of TCP/IP, network protocols, traffic analysis, system administration, network security, and defense-in-depth principles. Experience with vulnerability management, IDS/IPS, SIEM, network or host-based forensics, and cybersecurity incident response. Experience with Windows and Unix/Linux environments and virtualization technologies such as VMware. ISA Certified Control Systems Technician (CCST) certification and applicable OEM control system certification, as required by the contract. Must possess a DoD 8570/8140-compliant IAT Level II certification, such as Security+ CE or an approved equivalent. Advanced cybersecurity certification such as CISSP, CASP+, GIAC/GCIA/GCIH, or applicable SIEM certification preferred. Must maintain eligibility and authorization to access the Government worksite. Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position. Physical Demands & Work Environment: Ability to sit or stand for extended periods and regularly work at a computer or technical workstation. Ability to lift and carry up to 50 pounds and perform occasional bending, stooping, reaching, pushing, and pulling associated with equipment installation and maintenance. Must be able to work on-call, alternate, or extended schedules when necessary to meet mission requirements, including weekends and holidays. Work may be performed indoors or outdoors and may require access to mechanical spaces, confined spaces, elevated areas, or other operational environments while using appropriate PPE. US Pay Range $130,000-$140,000 USD Why Us? At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services-we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people. We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow. Join us and be part of a team where your work matters. Benefits We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include: Medical, Dental, and Vision coverage TRICARE Supplemental Critical Illness insurance Company-Paid Life and Short-Term Disability insurance Optional Long-Term Disability Paid Leave 401(k) Retirement Plan Identity Theft Protection Employee Discounts Wellness Seminars For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement. Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws. Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law. Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.

Job Description Job Description At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one. For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska. Together We Grow - One Mission, One Team - With a Commitment to Serve Subsidiary: T&H Services Job Title: FRCS Network Security Engineer Work Location: Washington Navy Yard, Washington D.C. Labor Category: Full-Time Exempt Travel Requirement: Up to 25% Annual Salary: $130,000 - $140,000 About the Role The FRCS Network Security Engineer provides technical support for Government-owned Facility-Related Control Systems (FRCS), Operational Technology (OT), and associated IT infrastructure. The position is responsible for maintaining the security, reliability, configuration, and operation of networked, isolated, and standalone control systems. What You'll Be Doing Establish and maintain the FRCS Cybersecurity Program in accordance with UFC 4-010-06, applicable DoD requirements, and Government cybersecurity standards. Manage, maintain, program, monitor, troubleshoot, repair, and support Government-owned FRCS, OT, and associated IT systems, including BCS, DDC, EMCS, UCS, SCADA, plant controls, advanced metering, and related platforms. Troubleshoot, repair, replace, maintain, and calibrate control system equipment and components, including pneumatic devices, control cabling, wiring, relays, transformers, switches, fuses, and related equipment. Research, coordinate, test, and implement approved software, firmware, hardware, programming, and configuration changes in accordance with Government configuration management requirements. Implement cybersecurity requirements, conduct vulnerability assessments, support remediation, and perform activities necessary to maintain system accreditation and operational readiness. Monitor system logs, network traffic, alarms, events, and other security data; immediately report suspected access violations, cybersecurity events, or network intrusions to appropriate Government personnel. Configure and maintain cybersecurity technologies, including antivirus, HIPS, IDS/IPS, SIEM, and related security tools, and develop detection signatures using YARA, Snort, Suricata, or similar technologies. Identify and document FRCS operating in override, bypass, manual mode, or other conditions that prevent normal automatic operation and provide required daily status reporting. Perform root-cause analysis for repetitive or critical FRCS failures and document findings and recommended corrective actions. Support applicable control systems, including Automatic Transfer of Standby Power Programs (ATSPP), Master Load-Shed Controls (MLSC), Automated Demand Response (ADR), Fire Alarm Systems (FAS), and Mass Notification Systems (MNS). Coordinate with Government personnel, vendors, OEMs, and contractors on system integration, testing, certification, maintenance, repairs, upgrades, and operational validation. Maintain FRCS inventory, asset accountability, system configuration, and required technical documentation. What We're Looking For Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent combination of education and relevant experience. Minimum of four (4) years of relevant experience in network engineering, cybersecurity, control systems integration, or a related field. Experience with FRCS, OT, and IT environments, including BCS, DDC, EMCS, UCS, SCADA, or similar control systems. Working knowledge of TCP/IP, network protocols, traffic analysis, system administration, network security, and defense-in-depth principles. Experience with vulnerability management, IDS/IPS, SIEM, network or host-based forensics, and cybersecurity incident response. Experience with Windows and Unix/Linux environments and virtualization technologies such as VMware. ISA Certified Control Systems Technician (CCST) certification and applicable OEM control system certification, as required by the contract. Must possess a DoD 8570/8140-compliant IAT Level II certification, such as Security+ CE or an approved equivalent. Advanced cybersecurity certification such as CISSP, CASP+, GIAC/GCIA/GCIH, or applicable SIEM certification preferred. Must maintain eligibility and authorization to access the Government worksite. Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position. Physical Demands & Work Environment: Ability to sit or stand for extended periods and regularly work at a computer or technical workstation. Ability to lift and carry up to 50 pounds and perform occasional bending, stooping, reaching, pushing, and pulling associated with equipment installation and maintenance. Must be able to work on-call, alternate, or extended schedules when necessary to meet mission requirements, including weekends and holidays. Work may be performed indoors or outdoors and may require access to mechanical spaces, confined spaces, elevated areas, or other operational environments while using appropriate PPE. US Pay Range $130,000-$140,000 USD Why Us? At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services-we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people. We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow. Join us and be part of a team where your work matters. Benefits We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include: Medical, Dental, and Vision coverage TRICARE Supplemental Critical Illness insurance Company-Paid Life and Short-Term Disability insurance Optional Long-Term Disability Paid Leave 401(k) Retirement Plan Identity Theft Protection Employee Discounts Wellness Seminars For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement. Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws. Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law. Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.

Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed

Job Description Job Description Tier 2 Technician (A.K.A. The Technical Heavy-Hitter We've Been Looking For) Job Summary At INC Systems, we're not your typical Managed Service Provider (MSP). We've been helping businesses and non-profits wrangle their technology since 2004, and along the way we figured out a secret: people matter more than servers. Technology is just the tool we use to make lives easier, and occasionally to justify buying really cool gadgets. We're on the hunt for a seasoned Tier 2 Technician. The kind of person who sees a flashing red light on a firewall and gets curious instead of concerned. You're the technical backbone of our service team: part engineer, part detective, part mentor, and part "wait, how did you fix that so fast?" You'll own the tough tickets, lift up our Tier 1 team, own projects from kickoff to handoff, and help push our tools, processes, and automations forward. If you get a small dopamine hit from a clean PowerShell script, have opinions about VLAN design, and think "Office 365 admin" is a fun Saturday, keep reading. A Day in the Life Your day starts with a 15-minute team huddle where we talk priorities, escalations, overnight alerts, and (inevitably) someone makes a joke that's way too early for HR to hear about. From there, you're off. The morning might kick off with a backup job that threw a tantrum overnight. You'll dig into logs, pull in the vendor if you have to, and make sure our client's data is safe before they've even had their second coffee. Then a Tier 1 tech pings you: a user's Conditional Access policy is blocking them from a legitimate app. You walk the tech through the fix, explain the "why" (not just the "what"), and everyone leaves 2% smarter. By mid-morning you're on-site at a client. Maybe standing up a new server, cutting them over to our VOIP platform, or scoping a firewall replacement. You take notes like a hawk, because future-you will thank present-you when the ticket comes back in six months. Lunch happens. Opinions are shared. Someone defends a questionable streaming show. The darts may or may not start flying. Afternoon shifts into project and improvement mode. Sales needs your input on a network refresh quote: how many hours, what gear, what gotchas? A client is rolling out new software and wants to know if their infrastructure can handle it (spoiler: probably, with a nudge). And if there's a repetitive task draining hours out of the team's week, you're the type to ask, "why aren't we automating this?" and then actually do it. By end-of-day, you've closed tough tickets, made the Tier 1 team better, moved a project forward, and maybe shaved 20 minutes off a process that'll compound into weeks of reclaimed time. Victory dance optional. Encouraged. What You'll Be Doing (AKA Your Superpowers) Technical Heavy Lifting: Where the Tickets Get Real Own escalated tickets from Tier 1: the gnarly ones, the weird ones, the "this has never happened before" ones. Troubleshoot network issues end-to-end: DNS, DHCP, NAT, firewall rules, VLANs, routing, VPN tunnels, and the occasional haunted switch. Administer, troubleshoot, and optimize Microsoft 365 tenants (Entra ID, Exchange Online, Teams, SharePoint, Intune, Conditional Access, the whole family). Support Windows Server environments (AD, Group Policy, DNS, DHCP, file services, RDS) and keep virtualization hosts happy. Own backup and disaster recovery, because the job isn't done until you've verified the restore actually works. Stand up, migrate, and maintain firewalls, switches, wireless, and VPN infrastructure across our client base. Roll out new clients and projects (onboarding, migrations, VOIP cutovers, hardware refreshes) with the kind of planning that makes the cutover day boring (in the best way). Making the Team Better: Because No One Levels Up Alone Coach and mentor the Tier 1 team. Walk them through the fix and the reasoning, so next time they've got it. Be the technical partner to our sales team: scope projects, estimate time and equipment, and flag the gotchas before they become change orders. Contribute to documentation like your future self is going to read it (because they will, at 11pm, on a Tuesday). Spot broken processes and fix them. Spot tedious processes and automate them. Spot tribal knowledge and write it down. Client-Facing Work: Yes, You'll Talk to Humans Work directly with clients to untangle issues, recommend solutions, and translate "IT" into English. Advise clients on hardware, software, and network changes when they're rolling out something new. Be the calm in the storm when things go sideways, because someone has to be, and you're really good at it. You Have (The Non-Negotiables) A genuine drive to deliver great customer service and help people. This is the whole job, honestly. Strong verbal and written communication, with the patience of a saint when things get chaotic. The ability to explain complicated tech to your grandmother and have her actually get it. Sharp problem-solving chops and a brain that likes logic puzzles. 5+ years working in IT (or a degree in a computer field plus serious hands-on time). 4+ years hands-on with VLANs, routing, firewall support, and VPN connectivity. 4+ years supporting server hardware (CPU/RAID/storage) and Windows Server environments. 4+ years of data backup and recovery work, plus corporate antivirus/EDR support. Strong working knowledge of network domains, Active Directory, and security tooling. Solid wireless technology chops (design, deployment, troubleshooting). Deep comfort with Microsoft 365 administration. Entra ID, Exchange Online, Teams, SharePoint, and Intune should all feel like home. Real troubleshooting skills around DNS, DHCP, NAT, and firewall rules (not just reading about them on Reddit). Strongly Preferred (A.K.A. You'll Fit Right In) PowerShell scripting and a general love for automating the boring stuff. If you've ever written a script just to avoid doing something twice, we're your people. Experience building automations that connect systems together (Power Automate, Graph API, webhooks, or similar). A habit of asking "why are we doing this manually?" and then doing something about it. Would Also Be Great If You Have Experience with ConnectWise Manage (our PSA). Bonus points if you've lived in it daily. Experience with NinjaOne RMM (or comparable RMM platforms like Datto, N-able, Kaseya). A+, Network+, Security+, and any Microsoft certifications (MS-900, AZ-104, MS-102, etc.). The ability to type 50+ wpm without staring at your keyboard. A passion for learning: new tools, new platforms, new anything. A love for technology, Star Wars, science, and gadgets. (Strong opinions welcome. Defending them at lunch is encouraged.) What You Get Starting salary depends on experience, certifications, and overall technical ability. $50k to $70k per year Quarterly and Annual Bonuses based on performance An opportunity to learn and expand your knowledge with the best team around We Have (Because We Actually Care) Paid vacation, PTO, and holiday pay. Unused vacation can be rolled over or sold back to the company. Great health insurance with a portion paid by INC, plus options for supplemental insurance and other payroll deduction plans. Matching retirement contributions. We match 4% of what you invest. Annual profit sharing. When the company wins, you win. This isn't a "maybe someday" perk, it's a real chunk of change that shows up every year based on how we do as a team. Quarterly and Annual bonuses that let you earn above your target pay. Family First Approach. Your family is the priority. When they need you, work waits. Casual, fun work atmosphere: ping pong table, dart board, comfortable break room, and a standing recommendation to keep a Nerf gun handy (you'll know why eventually). Snacks, food, ice cream, and plenty of coffee/tea options. The fridge gets restocked monthly. Where You Go From Here The Tier 2 Technician role is the second level of technical ability at INC Systems, and it's a real one. You're the support our Tier 1 team leans on and the person clients trust with the hard stuff. You'll know our processes, procedures, and tools inside and out. From here, there are a few paths. You might lean deeper into the technical track and grow into a Senior Engineer role, owning the hardest tickets, leading R&D on new technology, and shaping what we deploy next. Or you might lean toward account management, working closely with clients to make sure they're getting everything they should out of their technology. Every level has more responsibility, more perks, and a clear path for growth. We'd rather help you level up than lose you. Company Description In business since 2004, INC Systems is a technology services and consulting company that has been involved in vast number of diverse projects. Until 2013, there were two divisions of the company with one focused on I.T. services and the other on low-voltage wiring, audio video projects and home automation. A tremendous amount of knowledge was gained during our first decade, not only on the technical work but in managing client expectations and delivering value. Today we only work with businesses and non-profits that view I.T. as critical to their success. . click apply for full job details