Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
09/18/2026
Full time
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
Job Description Job Description About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. The Job The Financial Systems Analyst II, Business Systems reports to the Senior Manager, Business Systems and is the technical owner on a lean, high-impact team. You will own the integration layer that connects SimpliSafe's financial and operational systems: NetSuite and Coupa at the center, with a live network of retail, logistics, payments, and financial partners around them. This is a builder's role. You will write the scripts, design the monitoring, automate what should be automated, and use AI to improve how everything works. When something breaks, you find it first and fix it. When there's a smarter way to build something, you build it. You will also share technical ownership of Coupa and NetSuite administration, acting as the technical SME while the primary admin handles day-to-day operations. What You'll Do: Own and develop integrations into, out of, and between NetSuite and Coupa, including EDI and retail connectivity via SPS Commerce, banking and payments integrations, freight invoice processing via Infios, and legal invoice routing via Brightflag Write and maintain custom NetSuite SuiteScript records (Scheduled Scripts, User Event Scripts, Map/Reduce Scripts, RESTlets) to automate business logic, support data flows, and handle integration error conditions Own the Grafana integration monitoring and alerting platform, respond to incidents in real time, and continuously build out coverage to catch issues before users do Manage SSH and PGP keys for secure bank and financial partner file transfers, including key rotation and partner coordination Serve as the technical SME for Coupa P2P and NetSuite, owning complex configurations and integration issues as shared administrator alongside the primary admin Use AI tools to move faster and build better, and help shape how the Business Systems team scales AI use across the function Partner with Finance (Accounting and AP), Logistics (supply planning, freight, fulfillment, and manufacturing operations), and Retail (sales operations) on system initiatives and escalations Find automation opportunities and build them; active work is already in progress with more to come What You'll Bring: Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent professional experience 3 to 5 years in a technical business systems, ERP, or integration analyst role Solid JavaScript background required; NetSuite SuiteScript experience is a strong plus Experience managing integrations between enterprise systems via REST APIs or SFTP Ability to troubleshoot and resolve cross-system integration failures independently Skills, Abilities and Knowledge: NetSuite platform and SuiteScript experience; comfort with scripting languages generally Familiarity with EDI concepts and logistics data flows with retail and 3PL partners preferred Experience with Coupa or a comparable P2P platform preferred Experience with Grafana, Datadog, or similar monitoring tools Strong diagnostic instincts; comfortable reading logs, tracing failures, and finding root cause Clear communicator across technical and business teams Comfortable with reactive, iterative support work, not just structured projects Located in the Boston, MA area; hybrid with two core in-office days per week What Values You'll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High - Always challenging ourselves and others to raise the bar. No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style. One Team - Taking a highly collaborative approach to achieving success. Lift As We Climb - Investing in developing others and helping others around us succeed. Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment. What We Offer A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here ) Free SimpliSafe system and professional monitoring for your home. Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change. The target annual base pay range for this role is $71,600 to $95,400 This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors. Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here. We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact .
09/17/2026
Full time
Job Description Job Description About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. The Job The Financial Systems Analyst II, Business Systems reports to the Senior Manager, Business Systems and is the technical owner on a lean, high-impact team. You will own the integration layer that connects SimpliSafe's financial and operational systems: NetSuite and Coupa at the center, with a live network of retail, logistics, payments, and financial partners around them. This is a builder's role. You will write the scripts, design the monitoring, automate what should be automated, and use AI to improve how everything works. When something breaks, you find it first and fix it. When there's a smarter way to build something, you build it. You will also share technical ownership of Coupa and NetSuite administration, acting as the technical SME while the primary admin handles day-to-day operations. What You'll Do: Own and develop integrations into, out of, and between NetSuite and Coupa, including EDI and retail connectivity via SPS Commerce, banking and payments integrations, freight invoice processing via Infios, and legal invoice routing via Brightflag Write and maintain custom NetSuite SuiteScript records (Scheduled Scripts, User Event Scripts, Map/Reduce Scripts, RESTlets) to automate business logic, support data flows, and handle integration error conditions Own the Grafana integration monitoring and alerting platform, respond to incidents in real time, and continuously build out coverage to catch issues before users do Manage SSH and PGP keys for secure bank and financial partner file transfers, including key rotation and partner coordination Serve as the technical SME for Coupa P2P and NetSuite, owning complex configurations and integration issues as shared administrator alongside the primary admin Use AI tools to move faster and build better, and help shape how the Business Systems team scales AI use across the function Partner with Finance (Accounting and AP), Logistics (supply planning, freight, fulfillment, and manufacturing operations), and Retail (sales operations) on system initiatives and escalations Find automation opportunities and build them; active work is already in progress with more to come What You'll Bring: Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent professional experience 3 to 5 years in a technical business systems, ERP, or integration analyst role Solid JavaScript background required; NetSuite SuiteScript experience is a strong plus Experience managing integrations between enterprise systems via REST APIs or SFTP Ability to troubleshoot and resolve cross-system integration failures independently Skills, Abilities and Knowledge: NetSuite platform and SuiteScript experience; comfort with scripting languages generally Familiarity with EDI concepts and logistics data flows with retail and 3PL partners preferred Experience with Coupa or a comparable P2P platform preferred Experience with Grafana, Datadog, or similar monitoring tools Strong diagnostic instincts; comfortable reading logs, tracing failures, and finding root cause Clear communicator across technical and business teams Comfortable with reactive, iterative support work, not just structured projects Located in the Boston, MA area; hybrid with two core in-office days per week What Values You'll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High - Always challenging ourselves and others to raise the bar. No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style. One Team - Taking a highly collaborative approach to achieving success. Lift As We Climb - Investing in developing others and helping others around us succeed. Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment. What We Offer A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here ) Free SimpliSafe system and professional monitoring for your home. Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change. The target annual base pay range for this role is $71,600 to $95,400 This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors. Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here. We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact .
Job Description: Regional Strategic Business Development Manager Security Technology Build Executive Relationships. Create Portfolio Opportunities. Accelerate Regional Growth. ECAM is seeking a high-performing Regional Strategic Business Development Manager to drive strategic account growth across the Pacific Northwest region. This role is designed for a consultative sales professional who excels at building executive-level relationships, penetrating regional organizations from the top down, and developing long-term portfolio opportunities that generate recurring revenue across multiple locations. Unlike a traditional territory salesperson focused on individual sites, the Regional Strategic BDM develops relationships with executive decision makers before opportunities exist. This role is responsible for creating regional standards, identifying multi-site opportunities, and positioning ECAM as the preferred security technology partner across regional portfolios. In this role, you'll represent ECAM's portfolio of advanced security technologies including Mobile Surveillance Units (MSUs), Live Video Monitoring (LVM), intelligent CCTV, AI-driven monitoring, and integrated security solutions that reduce risk, improve operational visibility, and protect commercial properties, construction projects, logistics facilities, industrial operations, and critical infrastructure. This is a true hunter role with uncapped earning potential and a unique opportunity to influence strategic growth throughout the Pacific Northwest's largest regional organizations. What's in it for You Competitive Earnings: Base Salary $90 - $110,000.00 On Target Earnings $175,000-$250,000 Hybrid position based in Seattle, WA. Comprehensive medical, dental, vision, life insurance and 401(k) Significant career advancement opportunities within ECAM Travel up to 40% throughout the Pacific Northwest for executive meetings, customer visits and industry events Your Responsibilities as a Regional Strategic Business Development Manager Regional Strategic Account Development Develop and execute strategic account plans targeting regional organizations with significant portfolio and multi-site growth potential. Identify, pursue, and close net-new recurring revenue opportunities for ECAM's security technology solutions. Build executive relationships before site-level opportunities exist. Penetrate target organizations through Operations, Security, Facilities, Asset Management, Risk Management, Procurement, Development, and Executive Leadership. Create executive sponsorship that leads to regional portfolio standards and recurring site-level opportunities. Identify customers with long-term enterprise growth potential and partner with ECAM's National Strategic Sales organization when opportunities expand beyond regional scope. Maintain accurate forecasting, pipeline management, and CRM activity within Salesforce. Successfully achieve progressive monthly quota and KPI expectations. Strategic Sales Leadership Lead complex consultative sales cycles from executive discovery through contract negotiation and close. Develop compelling business cases focused on risk mitigation, operational efficiency, labor reduction, and measurable return on investment. Deliver executive presentations, strategic account reviews, proposals, and RFP responses. Negotiate regional enterprise agreements, multi-site programs, and portfolio-wide security initiatives. Drive executive alignment across multiple customer stakeholders to accelerate organizational adoption. Cross Functional Collaboration Partner closely with Operations, Marketing, Finance, Legal, Engineering, Customer Success, and Implementation teams to ensure successful customer outcomes. Collaborate with traditional Field BDMs to convert executive relationships into individual site opportunities. Partner with the National Strategic Sales organization when regional opportunities evolve into enterprise or national programs. Collaborate with Business Development and Marketing teams to improve strategic account penetration and pipeline conversion. Market Presence Represent ECAM at industry conferences, trade associations, networking events, and executive customer functions. Develop a strong executive presence within the Pacific Northwest's commercial real estate, construction, logistics, infrastructure, industrial, manufacturing, and retail communities. Remain informed on emerging security technologies, competitive trends, evolving customer risk environments, and industry best practices. Your Qualifications Authorized to work in the United States Valid driver's license meeting company insurance requirements 5+ years of strategic B2B sales or enterprise business development experience. Demonstrated success developing executive relationships within regional or multi-site organizations. Proven ability to sell complex technology or recurring service solutions through consultative sales processes. Experience managing long sales cycles involving multiple stakeholders and executive decision makers. History of exceeding quota in recurring revenue sales environments. Experience negotiating regional agreements and long-term commercial contracts. Experience building organizational maps and navigating complex customer organizations. Preferred Experience Existing executive relationships within construction, commercial real estate, industrial, logistics, manufacturing, infrastructure, or security industries. Experience selling portfolio or multi-site programs. Background in security technology, intelligent video surveillance, SaaS, managed services, operational technology, or related solutions. Experience creating executive sponsorship that resulted in regional standards or portfolio-wide deployments. Your Skills and Competencies Executive-level communication and presentation skills Consultative and value-based selling approach Executive relationship development Organizational mapping and stakeholder engagement Strategic account planning Commercial negotiation and business acumen Financial analysis and ROI development Ability to manage long, complex sales cycles Strong CRM discipline and forecasting accuracy Highly self-motivated, competitive, and accountable Ability to influence cross-functional stakeholders without direct authority Performance Expectations Develop and maintain executive relationships across 10-15 Regional Strategic Accounts. Build and manage a multi-million-dollar strategic sales pipeline. Generate recurring site-level opportunities through executive account penetration. Prioritize portfolio and multi-site opportunities over individual site transactions. Achieve progressive Year 1 RMR ramp, reaching $25,000 in monthly recurring revenue by the end of Year 1. Successfully identify opportunities appropriate for partnership with ECAM's National Strategic Sales organization as enterprise expansion opportunities emerge. Drive strategic account acquisition, customer expansion, and long-term regional growth. ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7. It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
09/16/2026
Full time
Job Description: Regional Strategic Business Development Manager Security Technology Build Executive Relationships. Create Portfolio Opportunities. Accelerate Regional Growth. ECAM is seeking a high-performing Regional Strategic Business Development Manager to drive strategic account growth across the Pacific Northwest region. This role is designed for a consultative sales professional who excels at building executive-level relationships, penetrating regional organizations from the top down, and developing long-term portfolio opportunities that generate recurring revenue across multiple locations. Unlike a traditional territory salesperson focused on individual sites, the Regional Strategic BDM develops relationships with executive decision makers before opportunities exist. This role is responsible for creating regional standards, identifying multi-site opportunities, and positioning ECAM as the preferred security technology partner across regional portfolios. In this role, you'll represent ECAM's portfolio of advanced security technologies including Mobile Surveillance Units (MSUs), Live Video Monitoring (LVM), intelligent CCTV, AI-driven monitoring, and integrated security solutions that reduce risk, improve operational visibility, and protect commercial properties, construction projects, logistics facilities, industrial operations, and critical infrastructure. This is a true hunter role with uncapped earning potential and a unique opportunity to influence strategic growth throughout the Pacific Northwest's largest regional organizations. What's in it for You Competitive Earnings: Base Salary $90 - $110,000.00 On Target Earnings $175,000-$250,000 Hybrid position based in Seattle, WA. Comprehensive medical, dental, vision, life insurance and 401(k) Significant career advancement opportunities within ECAM Travel up to 40% throughout the Pacific Northwest for executive meetings, customer visits and industry events Your Responsibilities as a Regional Strategic Business Development Manager Regional Strategic Account Development Develop and execute strategic account plans targeting regional organizations with significant portfolio and multi-site growth potential. Identify, pursue, and close net-new recurring revenue opportunities for ECAM's security technology solutions. Build executive relationships before site-level opportunities exist. Penetrate target organizations through Operations, Security, Facilities, Asset Management, Risk Management, Procurement, Development, and Executive Leadership. Create executive sponsorship that leads to regional portfolio standards and recurring site-level opportunities. Identify customers with long-term enterprise growth potential and partner with ECAM's National Strategic Sales organization when opportunities expand beyond regional scope. Maintain accurate forecasting, pipeline management, and CRM activity within Salesforce. Successfully achieve progressive monthly quota and KPI expectations. Strategic Sales Leadership Lead complex consultative sales cycles from executive discovery through contract negotiation and close. Develop compelling business cases focused on risk mitigation, operational efficiency, labor reduction, and measurable return on investment. Deliver executive presentations, strategic account reviews, proposals, and RFP responses. Negotiate regional enterprise agreements, multi-site programs, and portfolio-wide security initiatives. Drive executive alignment across multiple customer stakeholders to accelerate organizational adoption. Cross Functional Collaboration Partner closely with Operations, Marketing, Finance, Legal, Engineering, Customer Success, and Implementation teams to ensure successful customer outcomes. Collaborate with traditional Field BDMs to convert executive relationships into individual site opportunities. Partner with the National Strategic Sales organization when regional opportunities evolve into enterprise or national programs. Collaborate with Business Development and Marketing teams to improve strategic account penetration and pipeline conversion. Market Presence Represent ECAM at industry conferences, trade associations, networking events, and executive customer functions. Develop a strong executive presence within the Pacific Northwest's commercial real estate, construction, logistics, infrastructure, industrial, manufacturing, and retail communities. Remain informed on emerging security technologies, competitive trends, evolving customer risk environments, and industry best practices. Your Qualifications Authorized to work in the United States Valid driver's license meeting company insurance requirements 5+ years of strategic B2B sales or enterprise business development experience. Demonstrated success developing executive relationships within regional or multi-site organizations. Proven ability to sell complex technology or recurring service solutions through consultative sales processes. Experience managing long sales cycles involving multiple stakeholders and executive decision makers. History of exceeding quota in recurring revenue sales environments. Experience negotiating regional agreements and long-term commercial contracts. Experience building organizational maps and navigating complex customer organizations. Preferred Experience Existing executive relationships within construction, commercial real estate, industrial, logistics, manufacturing, infrastructure, or security industries. Experience selling portfolio or multi-site programs. Background in security technology, intelligent video surveillance, SaaS, managed services, operational technology, or related solutions. Experience creating executive sponsorship that resulted in regional standards or portfolio-wide deployments. Your Skills and Competencies Executive-level communication and presentation skills Consultative and value-based selling approach Executive relationship development Organizational mapping and stakeholder engagement Strategic account planning Commercial negotiation and business acumen Financial analysis and ROI development Ability to manage long, complex sales cycles Strong CRM discipline and forecasting accuracy Highly self-motivated, competitive, and accountable Ability to influence cross-functional stakeholders without direct authority Performance Expectations Develop and maintain executive relationships across 10-15 Regional Strategic Accounts. Build and manage a multi-million-dollar strategic sales pipeline. Generate recurring site-level opportunities through executive account penetration. Prioritize portfolio and multi-site opportunities over individual site transactions. Achieve progressive Year 1 RMR ramp, reaching $25,000 in monthly recurring revenue by the end of Year 1. Successfully identify opportunities appropriate for partnership with ECAM's National Strategic Sales organization as enterprise expansion opportunities emerge. Drive strategic account acquisition, customer expansion, and long-term regional growth. ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7. It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
Job Description: Regional Strategic Business Development Manager Security Technology Build Executive Relationships. Create Portfolio Opportunities. Accelerate Regional Growth. ECAM is seeking a high-performing Regional Strategic Business Development Manager to drive strategic account growth across the Northeast region. This role is designed for a consultative sales professional who excels at building executive-level relationships, penetrating regional organizations from the top down, and developing long-term portfolio opportunities that generate recurring revenue across multiple locations. Unlike a traditional territory salesperson focused on individual sites, the Regional Strategic BDM develops relationships with executive decision makers before opportunities exist. This role is responsible for creating regional standards, identifying multi-site opportunities, and positioning ECAM as the preferred security technology partner across regional portfolios. In this role, you'll represent ECAM's portfolio of advanced security technologies including Mobile Surveillance Units (MSUs), Live Video Monitoring (LVM), intelligent CCTV, AI-driven monitoring, and integrated security solutions that reduce risk, improve operational visibility, and protect commercial properties, construction projects, logistics facilities, industrial operations, and critical infrastructure. This is a true hunter role with uncapped earning potential and a unique opportunity to influence strategic growth throughout the Northeast Region largest regional organizations. What's in it for You Competitive Earnings: Base Salary $90 - $110,000.00 On Target Earnings $175,000-$250,000 Hybrid position based in Boston, MA. Comprehensive medical, dental, vision, life insurance and 401(k) Significant career advancement opportunities within ECAM Travel up to 40% throughout the Northeast Region for executive meetings, customer visits and industry events Your Responsibilities as a Regional Strategic Business Development Manager Regional Strategic Account Development Develop and execute strategic account plans targeting regional organizations with significant portfolio and multi-site growth potential. Identify, pursue, and close net-new recurring revenue opportunities for ECAM's security technology solutions. Build executive relationships before site-level opportunities exist. Penetrate target organizations through Operations, Security, Facilities, Asset Management, Risk Management, Procurement, Development, and Executive Leadership. Create executive sponsorship that leads to regional portfolio standards and recurring site-level opportunities. Identify customers with long-term enterprise growth potential and partner with ECAM's National Strategic Sales organization when opportunities expand beyond regional scope. Maintain accurate forecasting, pipeline management, and CRM activity within Salesforce. Successfully achieve progressive monthly quota and KPI expectations. Strategic Sales Leadership Lead complex consultative sales cycles from executive discovery through contract negotiation and close. Develop compelling business cases focused on risk mitigation, operational efficiency, labor reduction, and measurable return on investment. Deliver executive presentations, strategic account reviews, proposals, and RFP responses. Negotiate regional enterprise agreements, multi-site programs, and portfolio-wide security initiatives. Drive executive alignment across multiple customer stakeholders to accelerate organizational adoption. Cross Functional Collaboration Partner closely with Operations, Marketing, Finance, Legal, Engineering, Customer Success, and Implementation teams to ensure successful customer outcomes. Collaborate with traditional Field BDMs to convert executive relationships into individual site opportunities. Partner with the National Strategic Sales organization when regional opportunities evolve into enterprise or national programs. Collaborate with Business Development and Marketing teams to improve strategic account penetration and pipeline conversion. Market Presence Represent ECAM at industry conferences, trade associations, networking events, and executive customer functions. Develop a strong executive presence within the Northeast's commercial real estate, construction, logistics, infrastructure, industrial, manufacturing, and retail communities. Remain informed on emerging security technologies, competitive trends, evolving customer risk environments, and industry best practices. Your Qualifications Authorized to work in the United States Valid driver's license meeting company insurance requirements 5+ years of strategic B2B sales or enterprise business development experience. Demonstrated success developing executive relationships within regional or multi-site organizations. Proven ability to sell complex technology or recurring service solutions through consultative sales processes. Experience managing long sales cycles involving multiple stakeholders and executive decision makers. History of exceeding quota in recurring revenue sales environments. Experience negotiating regional agreements and long-term commercial contracts. Experience building organizational maps and navigating complex customer organizations. Preferred Experience Existing executive relationships within construction, commercial real estate, industrial, logistics, manufacturing, infrastructure, or security industries. Experience selling portfolio or multi-site programs. Background in security technology, intelligent video surveillance, SaaS, managed services, operational technology, or related solutions. Experience creating executive sponsorship that resulted in regional standards or portfolio-wide deployments. Your Skills and Competencies Executive-level communication and presentation skills Consultative and value-based selling approach Executive relationship development Organizational mapping and stakeholder engagement Strategic account planning Commercial negotiation and business acumen Financial analysis and ROI development Ability to manage long, complex sales cycles Strong CRM discipline and forecasting accuracy Highly self-motivated, competitive, and accountable Ability to influence cross-functional stakeholders without direct authority Performance Expectations Develop and maintain executive relationships across 10-15 Regional Strategic Accounts. Build and manage a multi-million-dollar strategic sales pipeline. Generate recurring site-level opportunities through executive account penetration. Prioritize portfolio and multi-site opportunities over individual site transactions. Achieve progressive Year 1 RMR ramp, reaching $25,000 in monthly recurring revenue by the end of Year 1. Successfully identify opportunities appropriate for partnership with ECAM's National Strategic Sales organization as enterprise expansion opportunities emerge. Drive strategic account acquisition, customer expansion, and long-term regional growth. ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7. It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
09/16/2026
Full time
Job Description: Regional Strategic Business Development Manager Security Technology Build Executive Relationships. Create Portfolio Opportunities. Accelerate Regional Growth. ECAM is seeking a high-performing Regional Strategic Business Development Manager to drive strategic account growth across the Northeast region. This role is designed for a consultative sales professional who excels at building executive-level relationships, penetrating regional organizations from the top down, and developing long-term portfolio opportunities that generate recurring revenue across multiple locations. Unlike a traditional territory salesperson focused on individual sites, the Regional Strategic BDM develops relationships with executive decision makers before opportunities exist. This role is responsible for creating regional standards, identifying multi-site opportunities, and positioning ECAM as the preferred security technology partner across regional portfolios. In this role, you'll represent ECAM's portfolio of advanced security technologies including Mobile Surveillance Units (MSUs), Live Video Monitoring (LVM), intelligent CCTV, AI-driven monitoring, and integrated security solutions that reduce risk, improve operational visibility, and protect commercial properties, construction projects, logistics facilities, industrial operations, and critical infrastructure. This is a true hunter role with uncapped earning potential and a unique opportunity to influence strategic growth throughout the Northeast Region largest regional organizations. What's in it for You Competitive Earnings: Base Salary $90 - $110,000.00 On Target Earnings $175,000-$250,000 Hybrid position based in Boston, MA. Comprehensive medical, dental, vision, life insurance and 401(k) Significant career advancement opportunities within ECAM Travel up to 40% throughout the Northeast Region for executive meetings, customer visits and industry events Your Responsibilities as a Regional Strategic Business Development Manager Regional Strategic Account Development Develop and execute strategic account plans targeting regional organizations with significant portfolio and multi-site growth potential. Identify, pursue, and close net-new recurring revenue opportunities for ECAM's security technology solutions. Build executive relationships before site-level opportunities exist. Penetrate target organizations through Operations, Security, Facilities, Asset Management, Risk Management, Procurement, Development, and Executive Leadership. Create executive sponsorship that leads to regional portfolio standards and recurring site-level opportunities. Identify customers with long-term enterprise growth potential and partner with ECAM's National Strategic Sales organization when opportunities expand beyond regional scope. Maintain accurate forecasting, pipeline management, and CRM activity within Salesforce. Successfully achieve progressive monthly quota and KPI expectations. Strategic Sales Leadership Lead complex consultative sales cycles from executive discovery through contract negotiation and close. Develop compelling business cases focused on risk mitigation, operational efficiency, labor reduction, and measurable return on investment. Deliver executive presentations, strategic account reviews, proposals, and RFP responses. Negotiate regional enterprise agreements, multi-site programs, and portfolio-wide security initiatives. Drive executive alignment across multiple customer stakeholders to accelerate organizational adoption. Cross Functional Collaboration Partner closely with Operations, Marketing, Finance, Legal, Engineering, Customer Success, and Implementation teams to ensure successful customer outcomes. Collaborate with traditional Field BDMs to convert executive relationships into individual site opportunities. Partner with the National Strategic Sales organization when regional opportunities evolve into enterprise or national programs. Collaborate with Business Development and Marketing teams to improve strategic account penetration and pipeline conversion. Market Presence Represent ECAM at industry conferences, trade associations, networking events, and executive customer functions. Develop a strong executive presence within the Northeast's commercial real estate, construction, logistics, infrastructure, industrial, manufacturing, and retail communities. Remain informed on emerging security technologies, competitive trends, evolving customer risk environments, and industry best practices. Your Qualifications Authorized to work in the United States Valid driver's license meeting company insurance requirements 5+ years of strategic B2B sales or enterprise business development experience. Demonstrated success developing executive relationships within regional or multi-site organizations. Proven ability to sell complex technology or recurring service solutions through consultative sales processes. Experience managing long sales cycles involving multiple stakeholders and executive decision makers. History of exceeding quota in recurring revenue sales environments. Experience negotiating regional agreements and long-term commercial contracts. Experience building organizational maps and navigating complex customer organizations. Preferred Experience Existing executive relationships within construction, commercial real estate, industrial, logistics, manufacturing, infrastructure, or security industries. Experience selling portfolio or multi-site programs. Background in security technology, intelligent video surveillance, SaaS, managed services, operational technology, or related solutions. Experience creating executive sponsorship that resulted in regional standards or portfolio-wide deployments. Your Skills and Competencies Executive-level communication and presentation skills Consultative and value-based selling approach Executive relationship development Organizational mapping and stakeholder engagement Strategic account planning Commercial negotiation and business acumen Financial analysis and ROI development Ability to manage long, complex sales cycles Strong CRM discipline and forecasting accuracy Highly self-motivated, competitive, and accountable Ability to influence cross-functional stakeholders without direct authority Performance Expectations Develop and maintain executive relationships across 10-15 Regional Strategic Accounts. Build and manage a multi-million-dollar strategic sales pipeline. Generate recurring site-level opportunities through executive account penetration. Prioritize portfolio and multi-site opportunities over individual site transactions. Achieve progressive Year 1 RMR ramp, reaching $25,000 in monthly recurring revenue by the end of Year 1. Successfully identify opportunities appropriate for partnership with ECAM's National Strategic Sales organization as enterprise expansion opportunities emerge. Drive strategic account acquisition, customer expansion, and long-term regional growth. ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7. It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
Job Description Job Description About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Are you passionate about pioneering the deployment of real-world robotics? Ensuring that Zipline continues to push the envelope of innovation by rapidly deploying, learning, and iterating on autonomous aircraft? Do you have a supreme attention to detail, with a penchant for efficient process design and management? The Fleet Configuration & Change Manager sits at the intersection of hardware and business operations: ensuring Zipline's operational fleet remains process-capable that engineering innovations get deployed to the field in a manner that optimizes the impact to the business. This is a cross-functional role that interfaces with hardware engineering, reliability, maintenance operations, and business strategy. You will be responsible for strategically planning the makeup of the autonomous aircraft fleet, and evaluating tradeoffs for the business with respect to hardware releases, retrofit campaigns, and fleet allocation. You will manage the variations across the fleet and ensure that new hardware configurations are deployed in a controlled and organized manner. What You'll Do The Fleet Configuration & Change manager determines which existing assets in the P2 Fleet (ziplines, pods, docks, and dropboxes) should receive hardware upgrades, which should not, the appropriate timescales for each. and how these configurations should be allocated across sites, partners, and business needs. Hardware change evaluation: Review proposed hardware changes to Zipline's fleet prior to manufacturing cut-in for feasibility and operational process readiness Evaluate the costs & benefits of deploying proposed hardware changes to the operating fleet; define fleet allocation plans and retrofit campaigns with these insights Operational readiness management: Project-manage the operations team's review of new hardware adjustments - the Commercial Operations Readiness Review - to confirm field-readiness; channel negative feedback to the responsible engineers. Build the system to manage Operations' review of all incoming tickets / concepts from Engineering; program manage the timely feedback and decision on proposals. Program-manage the fixtures and tools and testers required to execute and support a hardware change and ensure clear ownership of any changes required to the tooling, parts, and workflows of operations. Retrofit execution: Plan and sequence retrofits as necessary; ensure readiness for parts supply, labor resourcing and training, and progress tracking. Fleet configuration management: Track and manage asset configuration allocations across commercial and partner locations. What You'll Bring Necessary qualifications Several years leading complex hardware change deployment, fleet configuration, maintenance planning, NPI, sustaining engineering, or technical operations programs. Working knowledge of engineering change control: BOMs, part and revision control, effectivity, ECOs, compatibility, production cut-ins, and retrofit embodiment. Strong quantitative judgment: lifecycle cost, capacity impact, reliability benefit, maintenance burden, inventory exposure, and scenario analysis. Track record of success building and implementing new operating processes: intake, prioritization, decision gates, reviews, communications, and escalation paths. Exceptional data and record discipline. In this role, configuration accuracy is operationally and potentially regulatorily consequential. Clear written and verbal communication with both engineers and business leaders. Willingness and ability to spend time with field technicians, operators, production teams, and deployed sites to deeply understand fleet allocation impacts. Desired qualifications Familiarity with reliability engineering, maintainability, spares planning, technical publications, training readiness, and regulatory change incorporation. SQL, spreadsheet modeling, BI, or other analytical skills sufficient to independently evaluate fleet scenarios. What Else You Need To Know The starting salary for this role is $130,000 - $160,000. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
09/15/2026
Full time
Job Description Job Description About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Are you passionate about pioneering the deployment of real-world robotics? Ensuring that Zipline continues to push the envelope of innovation by rapidly deploying, learning, and iterating on autonomous aircraft? Do you have a supreme attention to detail, with a penchant for efficient process design and management? The Fleet Configuration & Change Manager sits at the intersection of hardware and business operations: ensuring Zipline's operational fleet remains process-capable that engineering innovations get deployed to the field in a manner that optimizes the impact to the business. This is a cross-functional role that interfaces with hardware engineering, reliability, maintenance operations, and business strategy. You will be responsible for strategically planning the makeup of the autonomous aircraft fleet, and evaluating tradeoffs for the business with respect to hardware releases, retrofit campaigns, and fleet allocation. You will manage the variations across the fleet and ensure that new hardware configurations are deployed in a controlled and organized manner. What You'll Do The Fleet Configuration & Change manager determines which existing assets in the P2 Fleet (ziplines, pods, docks, and dropboxes) should receive hardware upgrades, which should not, the appropriate timescales for each. and how these configurations should be allocated across sites, partners, and business needs. Hardware change evaluation: Review proposed hardware changes to Zipline's fleet prior to manufacturing cut-in for feasibility and operational process readiness Evaluate the costs & benefits of deploying proposed hardware changes to the operating fleet; define fleet allocation plans and retrofit campaigns with these insights Operational readiness management: Project-manage the operations team's review of new hardware adjustments - the Commercial Operations Readiness Review - to confirm field-readiness; channel negative feedback to the responsible engineers. Build the system to manage Operations' review of all incoming tickets / concepts from Engineering; program manage the timely feedback and decision on proposals. Program-manage the fixtures and tools and testers required to execute and support a hardware change and ensure clear ownership of any changes required to the tooling, parts, and workflows of operations. Retrofit execution: Plan and sequence retrofits as necessary; ensure readiness for parts supply, labor resourcing and training, and progress tracking. Fleet configuration management: Track and manage asset configuration allocations across commercial and partner locations. What You'll Bring Necessary qualifications Several years leading complex hardware change deployment, fleet configuration, maintenance planning, NPI, sustaining engineering, or technical operations programs. Working knowledge of engineering change control: BOMs, part and revision control, effectivity, ECOs, compatibility, production cut-ins, and retrofit embodiment. Strong quantitative judgment: lifecycle cost, capacity impact, reliability benefit, maintenance burden, inventory exposure, and scenario analysis. Track record of success building and implementing new operating processes: intake, prioritization, decision gates, reviews, communications, and escalation paths. Exceptional data and record discipline. In this role, configuration accuracy is operationally and potentially regulatorily consequential. Clear written and verbal communication with both engineers and business leaders. Willingness and ability to spend time with field technicians, operators, production teams, and deployed sites to deeply understand fleet allocation impacts. Desired qualifications Familiarity with reliability engineering, maintainability, spares planning, technical publications, training readiness, and regulatory change incorporation. SQL, spreadsheet modeling, BI, or other analytical skills sufficient to independently evaluate fleet scenarios. What Else You Need To Know The starting salary for this role is $130,000 - $160,000. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Job Description Healthcare+ is looking for a VPO to support multi-service accounts in the Central region. Reporting to the Regional Vice President, this Vice President of Operations (VPO) is responsible for the overall operation of multiple accounts or a significant multi-site account normally generating $80M+ in revenue. This individual will be accountable for galvanizing a team under a common growth and operations platform, and ultimately drive improvement in operational efficiency, revenue, margin, and client retention for each account in the overall portfolio. The VPO will work to continuously ensure the organization is delivering operational excellence, while also identifying innovative and creative services and solutions to expand on our clients' requirements, working closely with internal and external partners. The incumbent of this position will develop and maintain the overall strategy, priorities and direction for operations within the area. COMPENSATION: The salary range for this position is $190,000 to $220,000 . If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation . There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability. Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients. Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner. Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques. Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance. Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes. Qualifications To be prepared for this important leadership role, qualified candidates will possess: Bachelor's degree required, master's degree desired Minimum of 10-12 years of progressive responsibility, successful experience in general management with full P&L responsibility; food, facilities, or retail service sector preferred. Proven leadership and experience with managing effective client relationships that are high, wide and deep. Demonstrated leadership skills including broad knowledge of management practices and good business analysis/project management skills. Demonstrated ability to grasp a large, complex, global business at a base level and use this understanding to set overall strategy and drive business process improvement. Adept business savvy to effectively communicate and work with other executives in support of achieving business and systems goals. Strong business planning skills to complete strategic projects with implications for business areas with rapidly evolving business processes. Must possess a balanced perspective on strategic and tactical issues. Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization. Established ability to select top talent and create a productive environment that promotes initiative, innovation, continuous learning, and development of key leaders for future advancement. Excellent communication and presentation skills with a range of audiences including clients, front-line managers, and C-level leaders. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
09/15/2026
Full time
Job Description Healthcare+ is looking for a VPO to support multi-service accounts in the Central region. Reporting to the Regional Vice President, this Vice President of Operations (VPO) is responsible for the overall operation of multiple accounts or a significant multi-site account normally generating $80M+ in revenue. This individual will be accountable for galvanizing a team under a common growth and operations platform, and ultimately drive improvement in operational efficiency, revenue, margin, and client retention for each account in the overall portfolio. The VPO will work to continuously ensure the organization is delivering operational excellence, while also identifying innovative and creative services and solutions to expand on our clients' requirements, working closely with internal and external partners. The incumbent of this position will develop and maintain the overall strategy, priorities and direction for operations within the area. COMPENSATION: The salary range for this position is $190,000 to $220,000 . If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation . There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability. Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients. Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner. Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques. Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance. Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes. Qualifications To be prepared for this important leadership role, qualified candidates will possess: Bachelor's degree required, master's degree desired Minimum of 10-12 years of progressive responsibility, successful experience in general management with full P&L responsibility; food, facilities, or retail service sector preferred. Proven leadership and experience with managing effective client relationships that are high, wide and deep. Demonstrated leadership skills including broad knowledge of management practices and good business analysis/project management skills. Demonstrated ability to grasp a large, complex, global business at a base level and use this understanding to set overall strategy and drive business process improvement. Adept business savvy to effectively communicate and work with other executives in support of achieving business and systems goals. Strong business planning skills to complete strategic projects with implications for business areas with rapidly evolving business processes. Must possess a balanced perspective on strategic and tactical issues. Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization. Established ability to select top talent and create a productive environment that promotes initiative, innovation, continuous learning, and development of key leaders for future advancement. Excellent communication and presentation skills with a range of audiences including clients, front-line managers, and C-level leaders. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .