308 jobs found

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a ServiceNow Principal Domain Architect! This position is fully remote! Overview The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies. Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions. A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience. Responsibilities typically include • Managing large projects or processes with limited oversight from the manager. • Coaching, reviewing, and delegating work to lower-level professionals. • Problems faced are difficult and often complex. Education 8+ years of relevant experience with a degree (Required) or 10+ years of relevant experience without a degree (Required) Certification/Licensure ServiceNow Architect Certification (Preferred) Experience 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required) Minimum 2 to 3 years of ServiceNow architect-level experience (Required) ServiceNow experienced, certified Architect Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus. Proven ability to communicate effectively with both business and technical stakeholders. Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking. Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support. Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making. Talroo-IT, Indeed ServiceNow, ServiceNow Architect, ITSM, SPM, FSM, ITOM, IRM, EA, ServiceNow Architect Certification, SNow, Domain architect, Principal Domain Architect, Architect We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $153,670.40 - $228,009.60 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Seville Services LLC seeks an Assisted Living/Memory Care Associate to support our cloud-based analytics and CRM solutions for senior care clients. You'll configure and maintain assisted living and memory care software modules, troubleshoot technical issues, and train users to optimize workflows. Partnering with product, data, and engineering teams, you'll translate client needs into system improvements, ensure data accuracy and compliance, and contribute to testing and deployment. Join an innovative, collaborative culture with growth, mentorship, and exposure to cutting-edge health-tech projects. Responsibilities Support implementation and configuration of assisted living/memory care software modules Monitor system performance and resolve user-reported technical issues Collaborate with product, data, and QA teams to improve platform usability Train end users and create documentation for software features and workflows Analyze user data and feedback to recommend product enhancements Maintain data quality, security, and compliance within the platform Participate in testing, deployments, and release validation Provide Tier 1-2 application support to internal and external stakeholders Required Skills Saa S application support SQL and data querying CRM platforms Healthcare or senior care software System configuration and administration Technical troubleshooting User training and documentation Data analytics and reporting API and integration basics Quality assurance and UAT

Enjoy a work environment focused on peer collaboration, continuous improvement, and hands-on creation of high-quality, robust bike components. Responsibilities Build, deploy, test, and maintain mobile applications for iOS and/or Android using modern development paradigms. Lead creation of automation tools for infrastructure configuration, software deployment, continuous integration, and test. Contribute to system verification plans and quality assurance procedures. Provide supporting design documentation, including design specifications, design options, tradeoffs and choice rationale, experimental results, and tuning procedures. Model the creation, use, and adherence to evolving standards for design rigor and verification. Work to remove friction from the software development process. Provide technical guidance, mentor, and oversee team members on development and operations. Conduct and contribute to code reviews for software, as well as participate in design reviews for relevant adjacent designs. Effectively work with internal users and third-parties to facilitate integration of features and services. Own, estimate, and track progress for tasks through all stages of a project to meet desired performance, cost, and time-to-market goals. Qualifications B.S. degree in Computer Science, Computer Engineering or equivalent. 5+ years professional software development experience, specifically using Swift and/or Kotlin. Excellent verbal and written English communication skills. Strong interpersonal and team skills are required. Mastery of source control technologies such as Git. Project experience having designed, analyzed, and improved the security of a communications network. Knowledge of security-related topics such as authentication, data protection, encryption & cryptography, hashing, software attack methodologies, threat analysis, secure data transfer & storage. Knowledge and application of software development best practices, including creation of adequate tests and documentation. Development within an established agile software development workflow. Prior international cross-functional team experience. A strong desire to make awesome software! This role is onsite in Colorado Springs, CO. Non-local candidates will be expected to relocate. Competitive salary starting at $125,000 with potential up to 45% higher based on experience and skills. Comprehensive benefits package including: Medical, dental, and vision insurance, 401(k) with company match, life and disability insurance, paid time off.

RedTown Technical Services, LLC seeks a Technical Program Manager to lead delivery of meteorological service programs for SMB clients. You will coordinate cross-functional teams to implement weather data and forecasting solutions, integrate data with client systems, and ensure reliability, performance, and security. Responsibilities include requirements gathering, roadmapping, risk management, and stakeholder communication. You'll drive process standardization, documentation, and continuous improvement in a collaborative, service-oriented culture focused on integrity, learning, and practical results. Responsibilities Lead end-to-end delivery of meteorological service programs for SMB clients, aligning technical solutions with business needs. Coordinate cross-functional teams to design, implement, and support weather data and forecasting platforms. Translate client requirements into technical roadmaps, project plans, and measurable milestones. Manage project scope, timelines, risks, and dependencies across multiple concurrent initiatives. Ensure reliability, performance, and security of meteorological data integrations and related IT systems. Collaborate with engineers to standardize processes, documentation, and operational runbooks. Continuously improve program workflows, reporting, and communication with internal and external stakeholders. Provide technical guidance during incidents and change management impacting meteorological services. Required Skills Technical program management Project management (Agile/Scrum) Meteorological data and forecasting tools API and data integration Cloud platforms (e.g., AWS, Azure) Network and systems fundamentals Cybersecurity best practices Requirements gathering and documentation Risk and issue management Stakeholder and vendor management

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We build and support advanced memory products that power next generation systems across the industry. We work closely with design, validation, and customer teams, and we love solving technical challenges together! In this role, you'll be the technical connection between customers and engineering for our DRAM portfolio, including HBM, DDR, and GDDR. You'll guide product validation, improve quality, and help customers integrate memory into complex platforms. This is a great fit for someone who enjoys hands on debug, data driven problem solving, and cross functional collaboration. Responsibilities: Validate and characterize DRAM products on system platforms and next generation processors Analyze product, yield, and performance data to improve quality and reliability Support failure analysis and document corrective actions Develop application notes, design guidance, and technical training Assist customer integration efforts, including SI/PI, timing, and system bring up Minimum Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, or related field Experience in product engineering, applications engineering, hardware validation, or system integration Understanding of memory technologies, system architecture, or platform validation Exposure to tools such as Python, Linux, or JMP Strong problem solving and communication skills Utilize AI Agents Preferred Qualifications: Experience with DDR4, DDR5, HBM, GDDR, or similar memory technologies Familiarity with lab equipment, electrical validation, or SI/PI fundamentals Master's degree in Electrical Engineering, Computer Engineering, or related field Experience supporting customer bring up or system level debug The US base salary range that Micron Technology estimates it could pay for this full-time position is: $177,000.00 - $302,000.00 a year Additional compensation may include benefits, bonuses and equity. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

Semrush Inc., a global SaaS leader in online visibility and content marketing, is seeking a Commercial Solutions Engineer. In this role, you'll design and implement scalable solutions that integrate Semrush's SEO, PPC, content, and analytics tools to solve complex customer use cases. Partner with sales, CS, and product teams to run discovery, build demos and PoCs, and support enterprise implementations. You'll thrive in our data-driven, innovative culture, collaborating across teams, influencing roadmap, and continuously learning while helping global customers maximize their digital marketing performance. Responsibilities Collaborate with sales and customer success to design technical solutions using Semrush APIs and platform capabilities Lead discovery sessions to understand customer requirements and translate them into scalable technical architectures Build and present technical demos, proofs of concept, and integrations for enterprise prospects and customers Partner with product and engineering to relay customer feedback and influence roadmap priorities Document solution designs, best practices, and implementation guides for internal and external stakeholders Support complex implementations and troubleshoot technical issues during pre- and post-sales phases Analyze usage data to optimize solutions and drive product adoption and expansion opportunities Contribute to enablement materials and mentor colleagues on Semrush technical capabilities Required Skills Pre-sales engineering Solution architecture REST APIs and integrations SEO and digital marketing analytics Saa S platform configuration Data analysis and reporting Technical presentation and demoing Requirements gathering and discovery SQL or similar query languages Documentation and diagramming (e.g., UML)

Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Top Secret SCI with Polygraph What You Will Do : Our Data and Analytics consultants help clients maximize the value of their data. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and data wrangling to data visualization and dashboarding for business intelligence (BI), to predictive analytics, machine learning, and artificial intelligence. They help clients define their information strategy, architecture, and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve operational effectiveness. The successful candidate will bring expertise in developing, building, and maintaining data assets and managing a team. This is a high visibility role and the candidate will be expected to speak confidently and intelligently about a variety of data products, methodologies, industry trends and challenges. This role will be involved in managing and maintaining client relationships as well as proactively participate in business development discussions. The candidate should demonstrate the flexibility to pivot and respond quickly to a dynamic and evolving company culture and broader energy transition landscape. Duties will include: Coordinating and leading internal team actions to meet project and client objectives. Consulting with the client to determine analytics required, technical solutions and methods to ensure a high confidence model for client decision making. Interfacing with Client Subject Matter Experts to design, develop, validate and deploy capabilities that enable client objectives. What You Will Need : An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a FULL SCOPE (FS/FSP) polygraph Bachelor's degree THREE (3) or more years of experience Data Science or Data Analytics. Experience cleaning, manipulating, and pre-processing data using Python, SQL, R, or Tableau Prep Builder. Experience developing reports and dashboards for business intelligence, utilizing D ata Visualization tools such as Tableau Excellent communication skills, both verbal and written What Would Be Nice to Have : M.S./M.A. in Data Science/Analytics, Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative/computational discipline. Tableau Desktop Certification: Certified Professional, Certified Associate, Specialist. Tableau Server Certification: Certified Professional, Certified Associate. Proficiency querying data in SQL. Experience performing data science / analytics, such as statistical modelling, predictive analysis, or machine learning using Python or R. Experience with MS Forms and Power Automate. Ability to support clients in identifying and addressing needs, building relationships, and driving solutions forward and experience leading small teams. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Kaiser Permanente seeks a Temporary Seasonal IT Associate to support Systeme.io, an all-in-one marketing platform for entrepreneurs. In this role, you'll assist with software deployments, basic quality assurance, and troubleshooting user issues during peak demand periods. You'll help monitor system performance, document incidents, and update knowledge bases. Working within a collaborative, innovation-driven culture, you'll partner with engineers and product teams while gaining hands-on experience with modern SaaS tools. This temporary role is ideal for candidates looking to build technical and operational skills in a fast-paced environment. Responsibilities Support deployment and maintenance of Systeme.io features during peak season Assist in troubleshooting software and user issues with guidance from senior staff Execute basic QA tests, document bugs, and track resolutions Monitor system performance dashboards and escalate incidents as needed Update internal documentation and knowledge bases Collaborate with cross-functional teams to improve user experience Provide timely status updates to supervisors and stakeholders Follow IT security, privacy, and compliance standards in daily tasks Required Skills Basic software troubleshooting Saa S platform support Quality assurance testing Ticketing and issue tracking tools System performance monitoring Technical documentation Basic SQL or data querying API or integration fundamentals Version control (e.g., Git) IT security and privacy best practices

Please note that the following enhanced screening and interview requirements apply to this role: Virtual backgrounds or headphones / earbuds are not permitted during web-based interviews. Additionally, a minimum of one onsite, in person interview will be required as part of the application process. By choosing to apply, you acknowledge and agree to these requirements. What you'll need to succeed as a Senior Data Scientist at XPO:Minimum qualifications:Bachelor's degree or equivalent related work or military experience2 year of experience in data science or applied AI, with a focus on Generative AI, Agentic AI, or LLM-powered applicationsBachelor's degree or equivalent related work or military experienceStrong communication skills with the ability to translate complex AI capabilities into clear business use cases and recommendationsExperience in at least one programming language such as Python, R, SQL, SAS, Spark, Java, etc., with practical applications in AI or ML projectsFamiliarity with AI techniques and machine learning algorithms, including supervised and unsupervised learningStrong communication skills with a knack for translating complex AI concepts into clear business insightsPreferred qualifications:Bachelor's degree in Computer Science, Statistics, Mathematics, Engineering, Economics, or any related quantitative disciplineA Master's or PhD in Computer Science, AI, Data Science, or a related quantitative field3+ year of experience in Data Science, Applied AI, Machine Learning, Generative AI, or a related technical fieldExperience building and deploying enterprise-scale LLM-powered chatbots, copilots, virtual assistants, or AI agentsExperience using Python and relevant AI/ML libraries and frameworks to develop data science or AI solutionsFamiliarity with Retrieval-Augmented Generation (RAG) and connecting LLMs to enterprise documents, databases, knowledge repositories, or other internal data sourcesFamiliarity with Agentic AI concepts, including tool calling, API integration, workflow orchestration, and multi-step AI workflowsUnderstanding of machine learning and AI concepts, including model development, testing, evaluation, and deployment About the Senior Data Scientist job:Pay, Benefits and more: Competitive compensation packageFull health insurance benefits available on day oneLife and disability insuranceEarn up to 15 days of PTO over your first year9 paid company holidays401(k) option with company matchEducation assistanceOpportunity to participate in a company incentive plan What you'll do on a typical day:Build, deploy, and scale GenAI chatbots and AI assistants across the organization to improve how employees access information and complete business tasksDevelop RAG-enabled applications that securely connect LLMs with enterprise documents, databases, and internal knowledge sourcesBuild Agentic AI workflows that use tools, APIs, and enterprise systems to automate multi-step processesImprove conversational AI performance through prompt engineering, retrieval strategies, model evaluation, and response optimizationHelp implement AI guardrails, monitoring, and governance to ensure solutions are accurate, secure, scalable, and reliableIntegrate GenAI solutions with enterprise applications, data platforms, and internal systemsPartner with Engineering, Product, Cybersecurity, and business teams to move solutions from proof of concept through production deploymentResearch emerging GenAI, LLM, RAG, and Agentic AI technologies and identify new opportunities to improve productivity, operational efficiency, and business performance About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.

Title: Backend QA Engineer Location: Chicago, IL OR New York, NY OR Belfast, Northern Ireland Our client is seeking a Backend Quality Assurance Engineer who will serve as a key technical contributor, driving quality for their Exchange, Clearing and Instrument management systems. You will be responsible for extending the qa automation framework and implementing comprehensive front-end and back-end automation testing to ensure seamless orchestration of exchange, clearing and instrument management platforms. You are a detail-oriented engineer who works closely with Product and Engineering to enforce rigorous quality standards across their core financial technology. This role is central to delivering a reliable, high-performance platform essential for their CFTC Regulated Exchange and Clearing business. Responsibilities: Testing Framework Help extend and maintain the Java based QA Automation framework to support new test cases of high performance, low latency exchange and clearing platform and the instrument management system. Develop and execute manual and automated test cases to ensure new products and features meet requirements. Work closely with product and engineering teams to review and resolve bugs. Maintain proficiency in current testing methodologies. 2. Platform Testing Rigorously test all interfaces, encompassing both those designed for internal consumption and those exposed to external users (e.g. FIX protocol, proprietary binary message formats, incoming and outgoing file formats). Perform testing of Admin and Customer user interfaces using automated tools like Playwright and manual test cases. Ensure proper functionality, data integrity, security compliance and performance under expected load. 3. Quality Strategy & Reporting Partner with Product and Engineering teams to define and enforce rigorous quality standards. Monitor test platform system performance, data integrity, and security compliance to ensure the platform meets the demands of a high-stakes regulated exchange. Requirements: Bachelor's degree in Computer Science, Software Engineering, or a related discipline. Experience in a quality assurance or software testing role, preferably within financial services. Strong Proficiency in Java, Python, FIX, SQL . Experience with testing tools such as Cucumber, Playwright and JUnit and familiar with test reporting and analysis. Experience with derivative contracts (futures, options) and financial markets is preferred. Excellent communication, interpersonal, and presentation skills with the ability to explain complex data concepts to non-technical stakeholders. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and projects simultaneously. Strong problem-solving skills and attention to detail.

Location: Southeast Houston, TX Job Type: Direct Hire Schedule: MondayFriday Job Summary We are seeking an IT Systems Administrator to maintain and support computer networks, information systems, and ERP infrastructure. This role is responsible for daily system health, hands-on help desk support, cybersecurity, and technology improvements that improve productivity, security, and operational efficiency. The ideal candidate has strong ERP experience, system administration skills, and the ability to read, modify, or develop code when needed. The position requires someone who can troubleshoot effectively, communicate clearly with users, and balance system stability with continuous improvement. The successful candidate will also be comfortable taking ownership of ERP discussions, upgrades, integrations, and user-driven enhancement projects. Key Responsibilities Monitor system performance, security, and overall health of network and information systems Troubleshoot and resolve hardware, software, printer, and desktop support issues Provide responsive help desk support to internal users Evaluate technology needs and recommend hardware and software upgrades Administer Microsoft 365, Microsoft Teams, and Teams-based phone systems Maintain wireless communications and messaging platforms Train and educate users on technology best practices Identify cybersecurity vulnerabilities and implement appropriate safeguards Support and maintain ERP software, databases, integrations, and customizations Develop or enhance custom business solutions to improve efficiency and reduce manual processes Support business continuity, disaster recovery, and data protection initiatives Collaborate with external technology partners and consultants to optimize system performance Identify opportunities for automation, process improvement, and operational efficiency Technical Skills System Administration Visual Studio SQL Server T-SQL SSRS ERP systems and databases Qualifications Required: 35+ years of experience in IT support, systems administration, or a related technical role Associate's or Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field Experience supporting ERP systems in a manufacturing environment Strong troubleshooting and end-user support skills Experience administering Microsoft 365 and Microsoft Teams Ability to manage multiple priorities while providing excellent customer service Preferred: Experience with ERP system management Manufacturing or job-shop industry experience Experience gathering business requirements and developing custom solutions Knowledge of automation and process improvement initiatives Experience supporting disaster recovery and business continuity planning

Job Description Job Description Transform Data Into Insights That Drive Business SuccessAre you passionate about data, analytics, and solving complex business challenges? Do you thrive in an environment where your work directly influences strategic decision-making?We're seeking a Business Intelligence Developer to join our growing IT Reporting Resources team. In this role, you'll design, develop, and optimize reporting solutions, data models, and database systems that deliver critical business insights across the organization. You'll work with modern Microsoft data technologies, collaborate with stakeholders across departments, and play a key role in ensuring data is accurate, accessible, and actionable. What You'll DoReporting & AnalyticsPartner with business stakeholders to gather and define reporting requirements.Develop, maintain, and enhance enterprise reporting solutions.Create and manage reports using SQL Server Reporting Services (SSRS) and Power BI.Support reporting needs for both internal users and external business partners.Deliver ad hoc analysis and database query support for management and executive teams.Provide user support, training, and documentation for reporting tools and dashboards. Data Modeling & Database DevelopmentDesign, maintain, and improve enterprise relational data models.Build and optimize SQL tables, views, functions, and stored procedures.Evaluate and implement enhancements to data structures and reporting databases.Analyze business requirements and recommend efficient database solutions.Support and improve Microsoft Access applications and user interfaces. Integration & AutomationDevelop and maintain ETL and integration processes using Microsoft technologies.Create and manage SQL Agent jobs and automated file delivery solutions.Support data integrations across multiple platforms and systems.Monitor processing schedules and ensure reliable data flow across the organization. Database Administration & PerformanceMonitor and optimize database and reporting performance.Troubleshoot data issues and implement long-term solutions.Collaborate with IT Engineering on system deployments, upgrades, and enhancements.Ensure adherence to data governance, security, and reliability standards. What You'll BringRequired QualificationsBachelor 's degree in Computer Science, Information Systems, or equivalent practical experience.3+ years of experience in business intelligence, reporting, database development, or related fields.Strong SQL Server skills, including complex queries, joins, and stored procedures.Experience with:SQL Server Integration Services (SSIS)SQL Server Reporting Services (SSRS)Power BISQL Server Management Studio (SSMS)Visual StudioProficiency with Microsoft Office tools, including Excel, Access, and PowerPoint.Strong understanding of relational database concepts, data modeling, and data integrity practices.Excellent analytical, problem-solving, and communication skills. Preferred QualificationsExperience with SQL Administration and SQL Agent Jobs.Familiarity with SFTP tools such as WinSCP.Experience working in financial services, insurance, or other regulated industries.Knowledge of Azure cloud technologies and cloud-based data platforms.Experience with Azure Data Factory, Workato, PowerShell, Azure DevOps, or CI/CD processes.Familiarity with big data environments and cloud-native data solutions. Why Join Us?Work with modern Microsoft BI and data technologies.Make a direct impact on business strategy and decision-making.Collaborate with cross-functional teams across the organization.Expand your technical expertise through continuous learning and professional development.Be part of a team that values innovation, accuracy, and data-driven excellence. Ready to Apply?If you're a data professional who enjoys transforming complex information into meaningful business insights, we'd love to hear from you. Apply today and help us build the next generation of reporting and analytics solutions.

Job Description Job Description Enterprise Performance Management Senior Consultant Why Keyrus, Why Now! Keyrus is an international group of 2,800 consultants and experts across 28 countries , built on a single conviction: AI does not transform businesses. Architected intelligence does. For more than 30 years, we have been building the data foundations that make intelligent systems work - designing the Operating System of the intelligent enterprise, where intelligence is embedded into the core of business processes to create sustainable value: we operationalise intelligence. AI does not replace humans. It repositions us to a place no system can follow: understanding, deciding, designing, and creating. At Keyrus, you will not just develop skills - you will develop judgment. Your expertise sharpens with every system you architect, every client challenge you solve, every deployment that compounds on the last. Over time, you grow into one of the rarest professionals of the intelligence era: someone who bridges data, AI, and human decision-making at scale, across industries and geographies. This is not a role you fill. It is a discipline you master and a story you help write to become a Keyrus Architect of Intelligence. Technology amplifies. Keyrus culture differentiates. Industrial discipline connects the two. What You'll Architect This role primary responsibility will be to collaborate with other Keyrus Consultants to leverage your deep expertise in Anaplan to design, implement, and optimize sophisticated planning models and solutions. This role offers a dynamic and collaborative environment for individuals with a passion for solving complex business challenges. Perform user requirements analysis, facilitate business process design and business modeling sessions with the client's subject matter experts, identify gaps, issues, and reporting risk areas as part of an implementation team. - Translate business processes and requirements into technical requirements & design documentation, solution design, and system configurations to support the client's desired to-be state - Configure and deploy Anaplan solutions, ensuring that they meet client needs and are delivered on time and within budget. - Maintain client focus and demonstrate ownership to drive consensus and project-related decisions - Provide training and support to end-users, empowering them to navigate and effectively utilize Anaplan for planning and decision-making - Create comprehensive documentation of Anaplan models and configurations, ensuring knowledge transfer to clients and internal teams - Deliver demonstrations to audiences ranging from executives to business users - Stay up-to-date with Anaplan platform updates, best practices, and emerging trends in business planning to provide thought leadership to clients and the team - Communicate well, both written and orally, at all levels - managerial, technical, and user - Understand priorities, scope, timeline, goals, and key milestones. Who You Are - You are a strong analytical thinker with excellent problem-solving skills and enjoy tackling complex business challenges. - You communicate effectively, both verbally and in writing, and build strong relationships with clients and teammates. - You are highly organized, able to prioritize competing responsibilities, and manage your time effectively in a fast-paced environment. - You are adaptable and thrive in dynamic environments where project requirements and client needs evolve. - You are excited to work with global teams and collaborate with clients from around the world on a project-by-project basis. - You are comfortable working independently and managing small engagements or leading workstreams within larger projects. What You Bring - You have a background in business, finance, multidimensional modeling, data analytics, business intelligence, or consulting. - You have 2-3 years of experience implementing Performance Management solutions using Anaplan. - You have proven experience designing, implementing, and optimizing Anaplan models. - You have technical knowledge of software implementation activities, including field-to-field data mapping, data conversion validation, system and security configuration, user acceptance testing (UAT), and system integration testing (SIT). - You have experience working on project teams using structured methodologies to gather business requirements, document business processes, support data conversions, and design system interfaces. - You hold a bachelor's degree in Finance, Economics, Information Management and Technology, Engineering, or a related field, or have equivalent professional experience. Nice-to-haves - You have experience supporting business development activities, such as delivering product demonstrations or solution presentations to prospective clients. - You have experience implementing Performance Management solutions using technologies such as IBM TM1/Planning Analytics (PA), Oracle Hyperion, SAP Analytics Cloud (SAC), Tagetik, Board, or OneStream. - You have previous experience supporting business functions such as Finance, Sales, or Operations. - You have advanced Microsoft Excel skills. - You have experience working within the Software Development Life Cycle (SDLC), including Agile methodologies. - You have experience with Consolidation and Financial Reporting, Sales Performance Management, Supply Chain Planning, Management Reporting, or Enterprise Operational Planning solutions. - You have experience with leading ETL and data integration tools, such as Informatica, SnapLogic, or Oracle Data Integrator (ODI). - You have a working knowledge of Relational Database Management Systems (RDBMS), including SQL, ANSI SQL, MySQL, Oracle PL/SQL, AWS PartiQL, or SAS. - You hold a master's degree in Finance, Economics, Business Administration, or a related field - You are fluent in English and either Spanish or Portuguese. What We Stand For - Collective Intelligence - Collaboration across expertise, functions, and geographies makes it possible to combine know-how and deliver more comprehensive responses to client challenges. - Reliability - The ability to deliver complex projects with rigour is one of the pillars of our client relationship. - Pragmatism - Prioritising concrete impact and measurable value over abstract technological discourse. - Entrepreneurial Spirit - Curiosity, energy, and freedom are the foundations of our culture; they enable initiative and sustained innovation. Our Hiring Process We keep our process straightforward and respect your time. Here is what to expect: • A conversation with one of our Talent team - to discuss your background, expectations, and what Keyrus can offer you in return. •Stage 2 - a technical interview with the hiring team: covering your expertise and approach to a real challenge. Approx. 40 minutes. •Stage 3 - you'll work on a technical test and present it to other members of the EPM team •Stage 4 - a final conversation with senior leadership around values, culture, and your longer-term ambitions. ABOUT KEYRUS At Keyrus, we help organizations move from experimental AI to industrialized AI, from isolated agents to orchestrated systems, and from insight to execution. This is the discipline we call being an Architect of Intelligence . Designing the Operating System of the intelligent enterprise, where intelligence is embedded into the core of business processes to create sustainable value: we operationalize intelligence . Powered by our proprietary Human Orchestrated Model (HOM), we architect reliable: Intelligence Foundations , Human in Command governance, and Performance Steering , To create intelligent environments where technology amplifies human capabilities and performance compounds over time. With 30+ years of expertise and 2,800 employees across 28 countries, we help organizations go beyond transformation: to build adaptive, resilient, and continuously improving intelligent organizations. AI does not transform businesses. Architected intelligence does. Keyrus is listed on Euronext Growth Paris. (ALKEY - ISIN Code: FR - Reuters: KEYR.PA - Bloomberg: ALKEY: FP). For more information:

Job Description Job Description Wunderlich-Malec Engineering (WM) has a Controls/Ignition Gold/Robotics Engineer position available in our St. Louis, MO location. This position is responsible for controls engineering project requirements involving PLC / Servo Control System programming, HMI/SCADA programming, control panel design, instrumentation specification, check-out support, commissioning, and field service of control systems. Major Responsibilities This position requires the Controls Engineer to conceptualize, detail and implement control systems for industrial processes and machinery that meet our client's requirements. This involves the development of a control system architecture, selecting the components to be used, detailing schematic diagrams and system documentation, programming controllers (PLC, PAx, Servo Systems), programming the process visualization (HMI/SCADA), developing databases for archiving/displaying historical system data and implementing/commissioning the control system at the client's facility Project management skills and the ability to self-manage even complex projects; excellent time management and multitasking; flexibility in work environments and schedules; strong written and oral communication skills, essential to building and maintaining good work and customer relationships Firm grasp of controller programming languages including, but not exclusive to: Function Block, Ladder, Sequential Function Chart, Structured Text and others to achieve the desired results is required MS-SQL database management and the ability to program database scripts (C++ Programming) Develops schematics detailing control system configuration and wiring, and design equipment panel layouts on AutoCAD software Design network architecture for control systems to interface with multiple communication protocols such as: Ethernet/IP, Profinet, Modbus, etc. Develop procedural documentation for instrumentation and hardware configurations Write operational philosophy and sequence of operation documents for control system implementation Will assist with initial start-up and debug integrated systems and the development of system documentation Minimum Requirements Education Bachelor of Science degree in Electrical/Control Engineering, Mechanical Engineering, Chemical Engineering, or Computer Science is required. An AA in Engineering Technology or equivalent with equivalent experience may be substituted. Experience Four to Fifteen years with capabilities in below areas is preferred. Experience in one or more of the following industries: Food and Beverage, Building Management Systems, Oil & Gas, Grain Handling or Wood Products Experience in the basic safety requirements and processes within the industries noted above In-depth understanding of HMI/SCADA hardware/software platforms such as Wonderware System Platform, Rockwell FactoryTalk, GE Cimplicity, GE iFIX, Ignition Gold Certified, Citect, etc. In-depth understanding of PLC, PAx, Servo System hardware/software platforms such Rockwell Automation, Siemens S7 / T3000, Modicon, Kinetix Servo Systems In-depth understanding of SQL database table creation, scripting, and transactional data management Experience in the design of electrical schematics, including power distribution at the 600-480VAC level, control panels and associated NEC references, Ethernet networking and architecture, serial communications, etc. Understanding of auxiliary equipment in an electrical generating or plant environment: generator excitation control systems, protective relaying, industrial motor controls and VFDs, etc. Experience in using hand and power tools to build, assemble, and wire industrial control panels Experience with AutoCAD LT / AutoCAD Electrical is also desired Must have a valid driver's license and passport with the desire and ability to travel up to 30%, including internationally Physical Demands of Position Seeing, color perception, hearing and clear speech, dexterity in hands, driving, lifting, climbing, and ability to mount and dismount equipment, pushing, and pulling. Working Environment Standard office environment, On-site office environment, and diverse industrial environments. Frequent PC usage, facsimile/copy machines, phones. Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Wunderlich-Malec is proud to offer a comprehensive employee-owner benefit package. Full-time employees may be eligible for the following benefits: Medical • Dental • Vision • Basic and Supplemental Life and AD&D • Long Term Disability • Voluntary Short Term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Health Savings Account • Paid Time Off (PTO) • Paid Holidays • Tuition Reimbursement • Referral Bonus Program • 401(k)/Profit Sharing • 100% ESOP (Employee Stock Ownership Plan) • Employee Assistance Program • Will Preparation Resources • Worldwide Travel Assistance

Job Description Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the team: The Project Engineering team is a multidisciplinary engineering group within Automation Engineering Group, bringing mechanical, electrical, and controls engineering together under a single organization. The team serves as the engineering escalation path for the deployed fleet, taking on problems that exceed field-level troubleshooting and converting them into scoped, engineered, and standardized solutions. The team's work spans three connected areas. The first is the troubleshooting of complex problems: diagnosing multi-discipline failures across deployed robotic systems and engineering permanent, root-cause fixes rather than repeat repairs. The second is continuous improvement: converting recurring issues and field data into reliability upgrades and fleet-wide standardization. The third is support for existing and new product development and enhancements, in partnership with teams across the organization, to improve equipment currently in the field and to bring new capability online. Positioned at the intersection of design, commissioning, and field support, the team operates as a cross-functional unit, with engineers at the Bolingbrook hub working alongside field implementation resources across North America. The work is a deliberate blend of reactive support and proactive engineering, and each role on the team contributes to uptime, performance consistency, and long-term customer outcomes across the fleet. About the role: As a Controls and Automation Engineer, you will own advanced support requirements, as well as the reliability and continuous improvement of deployed robotic systems. You will operate at the intersection of troubleshooting, system optimization, and product-level enhancement, ensuring automation systems perform consistently in demanding production environments. This role blends reactive support with proactive engineering. You will diagnose complex issues, implement structured improvements, and partner cross-functionally to strengthen system stability across the fleet. Your work directly impacts uptime, performance consistency, and long-term customer outcomes. In this role you will: Diagnose and resolve complex automation failures to minimize production downtime Design and implement preventative and predictive strategies that improve system reliability Lead system-level continuous improvement initiatives, including hardware and software upgrades Analyze production data and diagnostic trends to identify systemic performance gaps Provide remote support by responding to service tickets, guiding troubleshooting efforts, and triaging to onsite teams when needed Partner with Product, Deployment, and Engineering teams to standardize equipment configurations and improve repeatability Own and maintain system documentation, including procedures, maintenance logs, and change-control records Serve as the escalation point for complex technical issues across the fleet Mentor field technicians and engineers on troubleshooting and system health best practices Ensure compliance with safety standards, internal quality requirements, and industry regulations Collaborate with vendors to improve parts availability, diagnostics capability, and technical support What makes you a great fit: 10+ years of experience in manufacturing automation or industrial robotics environments Strong proficiency in programming PLCs, robots, and industrial control systems Solid understanding of robotic systems, motion systems, and automated manufacturing equipment Hands-on experience diagnosing mechanical, electrical, and control system failures Ability to read electrical schematics and technical drawings Experience working in uptime-critical manufacturing environments Strong problem-solving skills and structured troubleshooting approach Clear written and verbal communication skills Ability to work independently while collaborating cross-functionally Willingness to travel up to 50% based on business needs Valid driver's license and ability to support local travel Bonus points if you have: Experience in high-volume manufacturing environments Experience standardizing equipment across multiple deployed sites Exposure to data-driven maintenance or predictive monitoring tools Our Total Rewards: At Formic, we believe people do their best work when they feel supported both professionally and personally. That's why we offer a comprehensive benefits and perks package for full-time, U.S.-based team members, including: Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most Paid Parental Leave Program: Up to 12 weeks of paid parental leave Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Paid Time Off: Take the time you need, when you need it. 15 days of paid time off, in addition to company holidays Compensation Philosophy Formic's pay and equity packages are thoughtfully benchmarked against peer companies at a similar growth stage. Equity represents a meaningful part of our mutual investment: when Formic succeeds, so do you. This role is paid hourly with a posted range of $38-$46 per hour. Based on the nature of field service work - which consistently runs approximately 50+ hours per week including travel, site activity, and documentation - total annualized earnings typically range from $109,000 - $132,000, depending on experience, hourly rate, and actual hours worked. Overtime is paid in accordance with applicable federal and state law for all hours worked over 40 in a workweek. Hourly Rate $38-$46 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist. Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work. Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results. Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer. Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. One Formic: You operate without silos. You practice radical helpfulness, document clearly, and make clean handoffs. You assume positive intent and prioritize team success over individual credit. Equal Opportunity Employment: Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability . click apply for full job details

Job Description Job Description T rueNet Communications is a national infrastructure engineering and specialty contractor serving the wireless, broadband, and telecommunications markets. We plan, design, build and support communications infrastructure for our clients across North America. Join our team of professionals where you can advance your career in a fast pace, GROWING industry! We offer competitive salaries, excellent benefits, 401k, paid time off and paid holidays. We are now offering relocation assistance ($1,500 in-state, $3000 out-of-state) for our Quality Control Technician positions! The work for this job is in the South Bend, Indiana area. The Quality Control Technician inspects work performed by client employees, internal employees, or client subcontractors. Work is inspected for process and specification compliance against company/client guidelines. (This purpose is meant to be a guide. Duties may vary dependent upon client.) Essential Position Functions: Inspect assigned work locations for compliance with client or company specifications and guidelines. Inspections may include but are not limited to work safety, installation, and troubleshooting compliance. Use appropriate testing equipment based upon client specifications. Assist in preparing and developing inspection instructions and procedures. Develop and create project specific checklists and standards. Record and document inspection results and findings in applicable data sheets and forms. Complete and submit inspection documentation to the appropriate supervisory personnel. Ensure completion of inspections in a timely manner and track/report activities and metrics. Drive safely to work sites and comply with all company/client safety standards. Follow company/client standards by using related technical documentation. Deliver feedback and supplemental training to employees/contractors as required. Other duties assigned. Education and/or Experience: High School diploma or GED preferred. 2 or more years of relevant inspection experience from the telecommunications, construction, or utilities industries. Equivalent, applicable experience in lower level role may be substituted. Must be proficient with a Windows and Android operating systems (proficiency with a tablet is preferred). Must be proficient with Microsoft office applications (emphasis on Excel). Must be able to read blueprints and other technical documentation. Must be able to operate testing equipment relevant to the inspections such as an OTDR. Experience with a major MSO or Telecom Operator is preferred. Strong analytical and problem-solving ability required. Ability to prioritize and complete assignments accurately and in a timely manner. Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment. Strong interpersonal, organizational, oral and written communications skills. Must be able to work alone, and with a team. Must be able to pass a drug screen and criminal background check. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent walking, standing, sitting within the work area. Lifting of up to 50 pounds less than one-third of the time. Ability to sit/stand/walk for extended periods of time. Ability to effectively communicate with employees, management, peers, et al. Ability to work in extreme hot/cold environments for lengthy periods of time. Work Environment : The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel up to 100% required. Ability to work in all temperatures, climates and weather conditions. The work environment is that of being in the field. The position requires working independently, as well as part of a team. This position requires verbal and face-to-face contact with others daily. Frequent use of a computer is necessary. This position requires use of all general office equipment All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age or veteran status. TrueNet is an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans. California Consumer Privacy Act (CCPA), read here We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position (H1B, etc.). Powered by JazzHR vZresnxiYE

Job Description Job Description Description The Service Delivery Manager is responsible for the day-to-day performance, accountability, and client experience of an assigned service delivery team and client portfolio within our Managed Services organization. This role owns service outcomes-not simply ticket activity. The Service Delivery Manager is expected to ensure issues are properly prioritized, recurring problems are identified and permanently addressed, service commitments are met, technicians are held accountable to expectations, and clients receive consistent, proactive communication. The Service Delivery Manager serves as the operational owner of the client experience within Service Delivery and works closely with Engineering, Cybersecurity, Field Services, Voice, Client Success, vCIO, Projects, and other internal teams to ensure client issues move forward without unnecessary handoffs, delays, or gaps in ownership. Success in this role requires strong operational discipline, technical awareness, leadership, urgency, and the ability to identify patterns before they become larger client-impacting problems. Key Responsibilities Service Delivery & Client Experience Own the overall service experience and operational performance of assigned clients and service teams. Ensure issues are prioritized based on business impact, urgency, security risk, affected users, and client expectations. Maintain visibility into escalations, aging work, stalled tickets, recurring issues, and other conditions that could negatively impact the client experience. Ensure clients receive timely, accurate, and proactive communication throughout significant service issues. Recognize when individual tickets represent a broader technical or service problem and drive the appropriate response. Ensure client concerns, declining sentiment, repeat complaints, and service risks are identified and addressed before they become larger relationship issues. Partner with Client Success and vCIO teams on significant service concerns, recurring technical issues, risks, and recommended next steps. Oversight Operational & Ticket Management Maintain daily oversight of service activity and ensure tickets are progressing appropriately. Monitor aging tickets, excessive labor, stalled work, repeat incidents, high-impact issues, escalations, and tickets approaching or exceeding service expectations. Ensure every significant issue has clear ownership, next steps, appropriate follow-up, and a path to resolution. Ensure technicians consistently meet expectations for ticket documentation, communication, time entry, troubleshooting, escalation, and end-user confirmation. Ensure escalations contain sufficient troubleshooting, documentation, and business context before engaging higher-level resources. Prevent tickets from stalling because of internal handoffs or unclear ownership. Coordinate resources across teams when an issue requires additional expertise. Problem Management & Continuous Improvement Build a culture of ownership where employees are expected to solve problems rather than simply process tickets. Proactively identify recurring incidents, service trends, environmental weaknesses, and systemic problems. Ensure repeat issues move into root-cause or problem-management workflows rather than continuing to receive temporary fixes. Coordinate with Engineering, Cybersecurity, Central Services, vendors, and other resources to determine root cause and corrective action. Track identified problems through resolution and verify agreed-upon corrective actions are completed. Use service trends to identify opportunities for standardization, automation, documentation, training, or infrastructure improvement. Escalate issues requiring larger technical, architectural, project, budget, or business decisions to the appropriate teams. Team Leadership & Accountability Lead, coach, develop, and hold accountable assigned service delivery employees. Set clear expectations for ownership, responsiveness, productivity, technical troubleshooting, documentation, escalation, and client communication. Conduct regular one-on-one meetings, coaching conversations, performance reviews, and development discussions. Address performance or behavioral concerns promptly and consistently. Understand individual technician strengths, skill gaps, development needs, and appropriate escalation boundaries. Create a culture where technicians are expected to think critically, own issues, and solve problems rather than simply work tickets. Recognize strong performance and support employee growth and advancement. Performance & Capacity Management Own and actively manage service delivery KPIs, team scorecards, workload, and capacity. Monitor areas such as: Response time and SLA performance Ticket aging and backlog Technician utilization and productivity Tickets worked versus closed Reopen and escalation rates Recurring issue trends Client satisfaction Documentation and time-entry quality Labor efficiency Use operational data to identify trends, performance gaps, and service risks. Develop and execute corrective action plans when performance falls below expectations. Balance workloads and ensure tickets are assigned to resources with the appropriate skill level and capacity. Identify staffing or capacity constraints before they materially impact service. Cross-Functional Leadership Work closely with Engineering, Cybersecurity, Central Services, Field Services, Voice, Projects, Client Success, vCIO, and other departments to move client issues forward. Take ownership of the service outcome even when another department is responsible for completing part of the work. Ensure cross-department handoffs include clear ownership, expectations, documentation, and follow-up. Escalate blockers when issues cannot be resolved at the operational level. Provide leadership with clear visibility into significant client risks, service issues, staffing challenges, recurring problems, and operational trends. Support the rollout and adoption of service standards, processes, tools, automation, and operational improvements. Key Accountabilities The Service Delivery Manager is ultimately accountable for: Client Experience Clients receive responsive, proactive, and consistent service, with risks and concerns addressed before they become larger issues. Service Performance The team consistently performs against established SLAs, KPIs, productivity standards, and operational expectations. Issue Ownership & Resolution Significant issues have clear ownership and are actively driven toward resolution, regardless of how many internal teams are involved. Recurring Issue Reduction Repeat problems are recognized, investigated, escalated appropriately, and driven toward permanent resolution. Team Performance & Accountability Technicians understand expectations, receive effective coaching, and are held accountable for performance, ownership, and client service. Operational Improvement Service trends are translated into improvements in process, automation, documentation, training, standardization, or technology. Skills, Knowledge and Experience Experience with ConnectWise Manage or a comparable PSA/ticketing platform 5+ years of experience in IT service delivery, technical support, managed services, or a related technology environment. 2+ years of experience leading, supervising, or formally coaching technical employees. MSP or other high-volume, multi-client service experience strongly preferred. Strong understanding of service desk operations, ticket management, escalation workflows, SLAs, and technical support processes. Broad technical understanding of Microsoft 365, endpoint management, identity, networking, cloud services, cybersecurity, and common business IT environments. Technical depth sufficient to evaluate troubleshooting quality, identify technical patterns, challenge incomplete conclusions, and recognize when higher-level expertise is required. Ability to lead technical outcomes without needing to personally perform every technical task or serve as the final escalation engineer. Experience using KPIs, service data, and operational trends to manage team performance and improve service delivery. Strong leadership, coaching, accountability, and conflict-resolution skills. Strong written and verbal communication skills with the ability to communicate effectively with technicians, leadership, and clients. Ability to prioritize and make sound decisions during high-pressure or client-impacting situations. Required Qualifications Previous leadership experience within an MSP. ITIL, Microsoft, CompTIA, or related technical certifications. Experience with MSP monitoring, documentation, automation, cybersecurity, and infrastructure-management platforms. Experience managing client escalations and participating in executive-level client conversations. Experience implementing service-process improvements, automation, or operational standardization. Equal Opportunity Employer Job Benefits . click apply for full job details

Job Description Job Description Ready to make connectivity from space universally accessible, secure and actionable? Then you've come to the right place! E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems. We're intentional, we're unapologetically curious and we're 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life. Overview We are seeking a Configuration Management (CM) Engineer to own and enforce product configuration control across engineering, manufacturing, and supply chain systems. The ideal candidate has a strong understanding of class I vs class II changes, product lifecycle management (PLM), and ERP bill-of-material (BOM) integrity. This role ensures that as-designed, as-planned, and as-built configurations align at every stage of production. Key Responsibilities - Define, implement, and enforce configuration control rules, including Class I vs Class II change thresholds (engineering vs minor production impacts). - Manage and maintain BOM integrity across ERP, PLM, and MES systems. - Perform as-built vs as-designed audits, ensuring hardware traceability between work orders, BOM revisions, and engineering documentation. - Collaborate with engineering to validatepart numbers, revisions, and metadata before release to the BOM. - Liaise with Planning and Production Control to ensure ERP BOMs accurately reflect approved configurations and effectivity dates. - Create and maintainchange control documentation, including ECOs, ECRs, deviations, and waivers. - Support ERP/PLM data migration, part-number standardization, and revision control efforts. - Develop configuration baselines for prototype, qualification, and flight hardware. - Participate in internal audits and ensure compliance with AS9100, ISO 9001, and company-specific QMS requirements. - Serve as a subject matter expert for configuration management processes and digital thread traceability. Qualifications - Bachelor's degree in Engineering, Manufacturing Systems, or related field. - 5-10 years of experience in Configuration Management, Product Lifecycle, or Systems Engineering within aerospace, defense, or complex hardware manufacturing. - Proven experience with ERP (e.g., NetSuite, SAP, Oracle) and PLM (e.g., Arena, Teamcenter, Windchill) systems. - Strong understanding of Engineering Change Control (ECO/ECR) and revision management. - Familiarity with BOM structures, serial number traceability, and work order management. - Excellent attention to detail, documentation, and cross-functional communication skills. - Knowledge of AS9100, ISO 9001, and ITAR compliance preferred. Additional Requirements This is a fast-paced, high-impact environment - flexibility to occasionally work extended hours or weekends during critical periods is expected. Why E-Space is right for you: As a member of our team, you will play a crucial role in driving our success. Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals. In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry. We want you to make the most of your journey at E-Space. That's why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space: • An opportunity to really make a difference • Sustainability at our core • Fair and honest workplace • Innovative thinking is encouraged • Competitive salaries • Continuous learning and development • Health and wellness care options • Financial solutions for the future • Optional legal services (US only) • Paid holidays • Paid time off We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description TACTICAL SUMMARY Coordinate precision lab daily workflow to support company objectives Assure precision lab equipment is operating properly Prioritize daily tasks within the precision lab to assure the daily, weekly and monthly measurement are completed on time and meet production requirements Supports the scheduling of die confirmation activity for new and repaired dies to meet company and departmental needs Able to determine best method to verify products based off actual parts and drawings Determines need for new equipment and fixtures to improve measurement capabilities Writes CMM programs for all production parts, gauges and equipment as required Completes new model measurement requirements and submits reports for full layout data and capability studies Compile and summarize measurement data to support analysis including capability studies as requested Supports production engineers to adjust machining and assembly processes Communicates with manufacturing departments to assure proper disposition of suspect or out of standard product Assist on in-house parts quality procedures, standards and/or specifications Calibrate and maintain computerized testing equipment Determine overall parts quality by using computerized testing equipment Communicate to staff, the collection and analysis of New Model event, production and sample data Follow measuring standards by reading blueprints Provide support confirming manufacturing specifications are compliant with company standards Work with production staff to ensure proper procedures are followed for quality purposes Work closely with Technical Planning Group Assist in schedule and countermeasure findings for Internal Audits Support in creating and issuing Quality Assurance documents which include but not limited to PFMEA, PQCT, Quality Inspection Standards and Check Sheets Log and track part quality information in Plex Confirm materials are correct for operating Die Cast machines Operate and maintain testing equipment/machines: sander, polisher, xray, crush, cut and micro structure Process knowledge to know what area/department to communicate with All other assigned duties DESIRED QUALIFICATIONS Education Technical Education or any combination of equivalent experience and education Experience Preferred minimum of 1 year related work Computer Skills Microsoft Word Microsoft Excel Microsoft PowerPoint Plex Email Personal/Other Skills Oral and written communication skills, decent interpersonal skills as well as organizational abilities. Able to manage a project with minimal assistance to achieve milestones and project goals Some process knowledge of the manufacturing areas covered. Some knowledge of the materials, i.e.: production/quality/reporting forms, visual boards, etc. Positive attitude and approach in a changing environment. Ability to take initiative, to meet deadlines, to maintain confidentiality and to work in a team environment. Background in computer programming, CNC programming or other related skills Travel Requirement Some travel required.

Job Description Job Description Are you energized by leading complex technology programs that deliver measurable business outcomes? Do you thrive in fast-paced, client-facing environments where you bring structure, alignment, and momentum to enterprise-level initiatives? Does helping clients move from strategic technology vision to practical execution excite you? If so, Torq may be the place for you! We're looking for experienced Senior Consultants to lead meaningful pieces of large-scale technology initiatives for our clients, bringing clarity, ownership, and direction to complex programs. From advisory engagements to digital transformation efforts, our team helps organizations turn ambitious goals into measurable results. In this role, you'll do more than manage timelines and tasks. You'll lead workstreams, build trust with stakeholders, create visibility across teams, and help clients make progress through ambiguity. You'll immerse yourself in the business and technology landscape, bridge gaps between stakeholders, and facilitate alignment across product, engineering, operations, and leadership teams to drive successful outcomes. We're seeking Senior Consultants who can navigate complexity, manage competing priorities, coach others, and create value throughout the project lifecycle. What You Could Be Doing: While every project we work on is different, and every role unique, below is a high-level overview of some of the responsibilities/hats you may wear while in our Transform practice: Lead workstreams across complex digital transformation, technology delivery, business operations, or enterprise program initiatives. Collaborate with business stakeholders across sales, marketing, product, operations, finance, and leadership to define requirements and align initiatives with business objectives. Partner with IT and digital teams to evaluate tradeoffs, identify risks, and implement solutions that meet project goals. Create structure around ambiguous problems by developing work plans, project roadmaps, decision documents, operating models, and implementation plans. Ensure project deliverables meet quality standards through effective planning, risk management, stakeholder management, and adherence to best practices. Translate complex project details into clear, compelling narratives for stakeholders, including executive leadership. Develop and track KPIs and metrics that drive business value, providing actionable insights and recommendations to stakeholders. Identify risks, dependencies, open questions, and opportunities for improvement across complex initiatives. Facilitate meetings, workshops, working sessions, and stakeholder conversations that drive alignment and decision-making. Lead junior team members by providing direction, reviewing work, sharing context, and helping raise the quality of team output. Support business development efforts by identifying client needs, contributing to proposals, developing solution ideas, and participating in sales presentations. What You Bring to the Table: When you join Torq, you're a consultant first. That means bringing structure to ambiguity, building trust with clients, and helping teams move from strategy to execution. At the Senior Consultant level, we expect you to do that with greater independence, stronger judgment, and a higher level of ownership. You do not need a traditional project or program management background, but you should be comfortable working across business and technology teams to drive outcomes. You should also be comfortable leading pieces of work, managing stakeholder relationships, and helping others be successful along the way. Core Consulting Strengths Ideally 5+ years of experience in consulting, technology transformation, digital delivery, business operations, product, program delivery, or a similar client-facing environment. Strong problem-solving skills with the ability to turn ambiguous challenges into clear recommendations, next steps, and delivery plans. Excellent communication skills, including the ability to translate complex technical or operational concepts into business-friendly language. Proven ability to build relationships across business, product, technology, operations, and executive teams. Experience leading workstreams, managing project responsibilities, or owning major components of client delivery. Strong organizational skills with the ability to manage priorities, timelines, deliverables, risks, and stakeholders across complex initiatives. Ability to operate independently while knowing when to escalate, ask questions, or bring others into the conversation. Comfort operating in fast-paced environments where priorities and requirements evolve. High self-awareness, openness to feedback, and a strong sense of ownership for individual and team outcomes. Business and Technology Fluency Experience working with technical teams, business stakeholders, or cross-functional groups to clarify needs, evaluate tradeoffs, and drive alignment. Familiarity with software delivery, digital transformation, enterprise platforms, cloud, CRM, ERP, data, analytics, or related technology initiatives. Ability to understand system impacts, dependencies, risks, and delivery considerations without needing to be the deepest technical expert in the room. Experience working in Agile, Scaled Agile, hybrid delivery, or similar collaborative environments. Ability to connect business objectives to technology delivery, operating model changes, process improvements, or measurable outcomes. Comfort identifying where a project may be misaligned across business priorities, technology constraints, stakeholder expectations, or delivery realities. Execution and Client Impact Ability to translate complex information into clear plans, recommendations, materials, and narratives that support decision-making. Experience creating executive-ready deliverables such as status reports, decision documents, roadmaps, dashboards, meeting materials, implementation plans, or operating models. Ability to identify risks, dependencies, open questions, and opportunities for improvement across complex initiatives. Comfort measuring progress and outcomes through KPIs, metrics, and other indicators of business value. Proven ability to manage timelines, coordinate stakeholders, and keep work moving without needing every step defined in advance. Ability to bring practical solutions to client challenges rather than simply identifying problems. Comfort communicating status, risks, decisions, and recommendations to both client stakeholders and internal Torq leadership. Leadership and Team Impact At the Senior Consultant level, strong individual delivery is the baseline. We're looking for people who can also make the team better. Ability to support and guide junior team members through clear expectations, feedback, context-setting, and work review. Comfort setting high but realistic standards for quality, communication, and follow-through. Ability to stay composed under pressure and help teams remain focused during complex or fast-moving situations. Strong team orientation, including a willingness to help peers, share knowledge, and contribute to a positive team environment. Ability to adapt when priorities change, timelines shift, or client needs evolve. Sound judgment when making decisions, escalating issues, and balancing client needs, team dynamics, and delivery risks. Ability to create trust with clients and teammates through reliability, professionalism, and follow-through. Business Development and Relationship Growth Senior Consultants at Torq are not expected to be salespeople first. But they are expected to understand client needs, build strong relationships, and recognize where Torq can add value. Ability to identify client pain points, future needs, new initiatives, or opportunities for additional support. Comfort building relationships with stakeholders beyond the immediate project team. Ability to contribute to proposals, sales conversations, solutioning discussions, or client presentations. Strong client presence, including the ability to build credibility through delivery, communication, and genuine partnership. Ability to share relevant examples, success stories, or lessons learned in a way that helps clients understand potential value. Comfort collaborating with other Torq experts to shape practical, feasible solutions for clients. Bonus Experience Experience with tools such as Jira, Confluence, Microsoft Project, Asana, Trello, Excel, PowerPoint, Teams, Slack, SharePoint, or Zoom. Experience supporting proposals, client presentations, sales conversations, or business development efforts. Experience with launch planning, change management, process improvement, UAT, release readiness, or operational transformation. Experience leading workshops, executive meetings, stakeholder interviews, or cross-functional planning sessions. Experience mentoring junior consultants, reviewing deliverables, or helping manage team performance. Experience working across multiple practices, functions, or client teams to solve complex business and technology problems. Additional Strengths That Can Help You Stand Out . click apply for full job details