Job DescriptionJob DescriptionBenefits: Paid time off Training & development 401(k) matching Bonus based on performance Competitive salary Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation People First Culture Company Overview If you have a problem-solving background and skillset for IT with a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Summary Your role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the Engineer/Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. You are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The Engineer/Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills. As a Level III Engineer/Technician, you will work jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player Level lll Engineer/Technician Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Establishing good relationships with all departments and colleagues. Ensuring company safety and security standards are met. Some network and server solution design and architecture. Level III Engineer/Technician Requirements: College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience. Experience with desktop and server operating systems including Windows 10, Windows 11, Server 2008, Server 2012, Server 2016, 2019, and Mac OS, Microsoft M365, Sharepoint, Entra, Azure and Intune. Network+ Certifications, CCNA/CCEA/CCIA (optional).
09/14/2026
Full time
Job DescriptionJob DescriptionBenefits: Paid time off Training & development 401(k) matching Bonus based on performance Competitive salary Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation People First Culture Company Overview If you have a problem-solving background and skillset for IT with a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Summary Your role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the Engineer/Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. You are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The Engineer/Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills. As a Level III Engineer/Technician, you will work jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player Level lll Engineer/Technician Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Establishing good relationships with all departments and colleagues. Ensuring company safety and security standards are met. Some network and server solution design and architecture. Level III Engineer/Technician Requirements: College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience. Experience with desktop and server operating systems including Windows 10, Windows 11, Server 2008, Server 2012, Server 2016, 2019, and Mac OS, Microsoft M365, Sharepoint, Entra, Azure and Intune. Network+ Certifications, CCNA/CCEA/CCIA (optional).
Hours of Work : 08:00-16:30 Days Of Week : Mon-Fri Work Shift : Job Description : Your Job: The Biomedical Equipment Technician II (BMET II) maintains, tests, and calibrates advanced diagnostic and Therapeutic Medical Equipment Systems, as assigned, to insure safe and proper operation. You will perform scheduled and unscheduled maintenance activities on advanced medical equipment according to the departmental guidelines established in the Methodist Health System Policies & Procedures, as well as Federal, State, and Industry recognized standards. The BMET II documents all maintenance activities and seeks assistance of Senior Biomedical Equipment Technicians as needed on more complex issues. Your Job Requirements: • Associates Degree (Military Training or equivalent work experience) in one of the following disciplines. • 4 years experience working as a BMET 1 is required. • Must be able to use all electronic hand tools and test equipment. • Biomedical Equipment Technology or related field in order to provide supportive and technical expertise to customers. • Must be able to work night shift or overtime if required. Your Job Responsibilities: • Performs comprehensive scheduled maintenance and calibration procedures on assigned, advanced medical equipment per manufacturer's specifications, State and Federal Guidelines. • Provides quality technical assistance to customers on advanced medical equipment. • Perform safety testing on all medical equipment annually and after each repair or scheduled maintenance check. • Practices and adheres to all current safety regulations and policies regarding servicing of diagnostic/ therapeutic medical equipment and all other safety practices. • Identifies any safety related issues and instructs fellow technicians and operators on corrective measures. • Performs unscheduled repairs, in a timely manner, on all medical devices assigned to his or her area of responsibility in accordance with manufacture's guidelines. • Performs customer follow-up after each repair is completed. • Provides safety and operator training on advanced medical equipment to hospital STAFFs needed. • Performs administrative duties as assigned in his or her area of responsibility to include: completion of all paperwork associated with safety testing, scheduled, and unscheduled maintenance within two working days of work completion. • Perform other job duties as assigned. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
09/13/2026
Full time
Hours of Work : 08:00-16:30 Days Of Week : Mon-Fri Work Shift : Job Description : Your Job: The Biomedical Equipment Technician II (BMET II) maintains, tests, and calibrates advanced diagnostic and Therapeutic Medical Equipment Systems, as assigned, to insure safe and proper operation. You will perform scheduled and unscheduled maintenance activities on advanced medical equipment according to the departmental guidelines established in the Methodist Health System Policies & Procedures, as well as Federal, State, and Industry recognized standards. The BMET II documents all maintenance activities and seeks assistance of Senior Biomedical Equipment Technicians as needed on more complex issues. Your Job Requirements: • Associates Degree (Military Training or equivalent work experience) in one of the following disciplines. • 4 years experience working as a BMET 1 is required. • Must be able to use all electronic hand tools and test equipment. • Biomedical Equipment Technology or related field in order to provide supportive and technical expertise to customers. • Must be able to work night shift or overtime if required. Your Job Responsibilities: • Performs comprehensive scheduled maintenance and calibration procedures on assigned, advanced medical equipment per manufacturer's specifications, State and Federal Guidelines. • Provides quality technical assistance to customers on advanced medical equipment. • Perform safety testing on all medical equipment annually and after each repair or scheduled maintenance check. • Practices and adheres to all current safety regulations and policies regarding servicing of diagnostic/ therapeutic medical equipment and all other safety practices. • Identifies any safety related issues and instructs fellow technicians and operators on corrective measures. • Performs unscheduled repairs, in a timely manner, on all medical devices assigned to his or her area of responsibility in accordance with manufacture's guidelines. • Performs customer follow-up after each repair is completed. • Provides safety and operator training on advanced medical equipment to hospital STAFFs needed. • Performs administrative duties as assigned in his or her area of responsibility to include: completion of all paperwork associated with safety testing, scheduled, and unscheduled maintenance within two working days of work completion. • Perform other job duties as assigned. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
US AMR-Jones Lang LaSalle Americas, Inc.
Claude, Texas
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Chief Engineer - Critical Environments What this job involves - As an Assistant Chief Engineer for Data Center Facilities at JLL, you will play a crucial role in ensuring the smooth operation and maintenance of mission-critical data center environments. You will work closely with the Chief Engineer to oversee facility operations, manage technical teams, and implement strategies to optimize performance, reliability, and efficiency of data center infrastructure. Your day-to-day tasks will include - Assisting in the management and coordination of data center facility operations and maintenance activities Supervising and mentoring technical staff, including engineers, technicians, and contractors Monitoring and analyzing critical systems performance, including power, cooling, and network infrastructure Developing and implementing preventive maintenance schedules and procedures Collaborating with cross-functional teams to ensure compliance with safety, security, and regulatory requirements Participating in capacity planning and infrastructure upgrade projects Responding to and managing critical incidents and emergency situations Preparing technical reports, documentation, and presentations for management and clients Incident Management Be the first point of contact for service impacting events involving the electrical distribution system. Assist the team in troubleshooting and mitigating incidents. Assist in the creation of root cause analysis (RCAs). Be available for after- hours support regarding the electrical distribution systems. This includes 24x7 responses. Desired experience and technical skills - Requirements: Minimum of 5 years of experience in data center operations and management Strong knowledge of data center infrastructure, including power distribution, cooling systems, and network architecture Familiarity with industry standards and best practices (e.g., ASHRAE, TIA, Uptime Institute) Excellent problem-solving and decision-making skills Strong leadership and team management abilities Proficiency in using facility management software and building automation systems Valid certification in at least one relevant area (e.g., CDCP, DCPRO, or equivalent) Valid d river's license Preferred: Professional Engineer (PE) license Experience with energy efficiency initiatives and sustainable data center practices Knowledge of project management methodologies Multi-site data center management experience This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Amarillo, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.
09/13/2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Chief Engineer - Critical Environments What this job involves - As an Assistant Chief Engineer for Data Center Facilities at JLL, you will play a crucial role in ensuring the smooth operation and maintenance of mission-critical data center environments. You will work closely with the Chief Engineer to oversee facility operations, manage technical teams, and implement strategies to optimize performance, reliability, and efficiency of data center infrastructure. Your day-to-day tasks will include - Assisting in the management and coordination of data center facility operations and maintenance activities Supervising and mentoring technical staff, including engineers, technicians, and contractors Monitoring and analyzing critical systems performance, including power, cooling, and network infrastructure Developing and implementing preventive maintenance schedules and procedures Collaborating with cross-functional teams to ensure compliance with safety, security, and regulatory requirements Participating in capacity planning and infrastructure upgrade projects Responding to and managing critical incidents and emergency situations Preparing technical reports, documentation, and presentations for management and clients Incident Management Be the first point of contact for service impacting events involving the electrical distribution system. Assist the team in troubleshooting and mitigating incidents. Assist in the creation of root cause analysis (RCAs). Be available for after- hours support regarding the electrical distribution systems. This includes 24x7 responses. Desired experience and technical skills - Requirements: Minimum of 5 years of experience in data center operations and management Strong knowledge of data center infrastructure, including power distribution, cooling systems, and network architecture Familiarity with industry standards and best practices (e.g., ASHRAE, TIA, Uptime Institute) Excellent problem-solving and decision-making skills Strong leadership and team management abilities Proficiency in using facility management software and building automation systems Valid certification in at least one relevant area (e.g., CDCP, DCPRO, or equivalent) Valid d river's license Preferred: Professional Engineer (PE) license Experience with energy efficiency initiatives and sustainable data center practices Knowledge of project management methodologies Multi-site data center management experience This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Amarillo, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
09/13/2026
Full time
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
09/13/2026
Full time
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
09/13/2026
Full time
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively
09/13/2026
Full time
Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
09/13/2026
Full time
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively
09/13/2026
Full time
Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
09/13/2026
Full time
Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career. Responsibilities Install, test, and troubleshoot internet, phone, and cable services at customer locations Run, terminate, and label coax and ethernet cabling according to standards Configure and activate modems, routers, and set-top boxes Diagnose and resolve connectivity, signal, and equipment issues on-site Educate customers on equipment use and basic troubleshooting Maintain accurate work orders, service documentation, and inventory Follow safety procedures and comply with industry and company standards Collaborate with technical support and network teams to resolve complex issues Required Skills Cable installation and repair Network troubleshooting Customer technical support Using cable testers and meters Reading cable schematics Configuring modems and routers Low-voltage wiring Equipment mounting and securing Field safety procedures Documentation and ticketing
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
09/13/2026
Full time
Astound is seeking an Internet Field Technician to install, troubleshoot, and optimize high-speed internet services for residential and business customers. In this IT & Technical Support role, you'll perform on-site equipment setup, cabling, and network diagnostics while delivering outstanding customer service. You'll collaborate with technical teams to resolve complex issues and ensure reliable connectivity. Astound's culture of innovation and continuous improvement offers growth opportunities in a dynamic, technology-driven environment focused on quality and customer commitment. Responsibilities Install, configure, and test Astound internet equipment at customer locations Diagnose and resolve connectivity, Wi-Fi, and performance issues on-site Run, terminate, and label coax and ethernet cabling to company standards Educate customers on equipment use, best practices, and basic troubleshooting Document work performed in ticketing systems with accurate records Collaborate with support teams to resolve complex technical issues Ensure adherence to safety, quality, and service-level standards Maintain tools, test equipment, and company vehicle in good condition Required Skills Network troubleshooting Cable installation and termination Customer technical support Wi-Fi configuration and optimization Use of cable testers and signal meters Router and modem configuration Fiber and coax infrastructure knowledge Documentation and ticketing systems Basic IP networking (TCP/IP, DNS, DHCP) Safety and OSHA compliance
Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively
09/13/2026
Full time
Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively
Amazon Web Services, Inc. is seeking an Engineering Operations Technician for night shifts to support critical AWS data center infrastructure. You will monitor and troubleshoot servers, networks, and facility systems, respond to incidents, perform deployments and maintenance, and follow strict change and security controls. Partnering with engineering and operations teams, you'll document procedures, improve runbooks, and drive root-cause analysis to maintain high availability. This role is ideal for detail-oriented technicians who thrive in a fast-paced, customer-obsessed environment and want hands-on experience with large-scale cloud systems. Responsibilities Monitor and maintain AWS data center servers, networks, and supporting infrastructure during night shifts. Respond to and resolve incidents, alerts, and outages following defined SLAs and escalation paths. Perform routine maintenance, deployments, and hardware replacements according to change-management procedures. Document runbooks, procedures, and incident reports to support knowledge sharing and continuous improvement. Collaborate with engineering and operations teams to troubleshoot complex technical issues and drive root-cause analysis. Ensure adherence to security, compliance, and safety standards within the data center environment. Use monitoring and ticketing tools to track system health, incidents, and work progress. Contribute to process improvements to increase reliability, efficiency, and automation of operations. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, Load Balancing) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Nagios, Zabbix) Incident and problem management Data center hardware troubleshooting Change management processes ITIL/operations best practices Documentation and runbook creation
09/13/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician for night shifts to support critical AWS data center infrastructure. You will monitor and troubleshoot servers, networks, and facility systems, respond to incidents, perform deployments and maintenance, and follow strict change and security controls. Partnering with engineering and operations teams, you'll document procedures, improve runbooks, and drive root-cause analysis to maintain high availability. This role is ideal for detail-oriented technicians who thrive in a fast-paced, customer-obsessed environment and want hands-on experience with large-scale cloud systems. Responsibilities Monitor and maintain AWS data center servers, networks, and supporting infrastructure during night shifts. Respond to and resolve incidents, alerts, and outages following defined SLAs and escalation paths. Perform routine maintenance, deployments, and hardware replacements according to change-management procedures. Document runbooks, procedures, and incident reports to support knowledge sharing and continuous improvement. Collaborate with engineering and operations teams to troubleshoot complex technical issues and drive root-cause analysis. Ensure adherence to security, compliance, and safety standards within the data center environment. Use monitoring and ticketing tools to track system health, incidents, and work progress. Contribute to process improvements to increase reliability, efficiency, and automation of operations. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, Load Balancing) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Nagios, Zabbix) Incident and problem management Data center hardware troubleshooting Change management processes ITIL/operations best practices Documentation and runbook creation
As a Network Install Technician for DCC Communities at Amazon Web Services (AWS), you will install, configure, and test network infrastructure that powers AWS-connected communities. You'll deploy cabling, switches, routers, and related hardware, validate performance, and quickly resolve issues to ensure secure, reliable connectivity for customers. Partnering with engineers and operations teams, you'll follow detailed network designs, document changes, and uphold AWS's high standards for quality, safety, and customer obsession in a fast-paced, field-based role. Responsibilities Install and configure switches, routers, and related network hardware for DCC communities Perform structured cabling, terminations, and labeling for fiber and copper Test, certify, and troubleshoot LAN/WAN connectivity to meet performance standards Interpret network designs and diagrams to execute installations accurately Document network changes, asset details, and test results in AWS systems Collaborate with network engineers and operations teams to resolve complex issues Follow AWS safety, security, and quality standards during all field work Provide on-site support during turn-ups, migrations, and incident response Required Skills Network installation Structured cabling Routing and switching Network hardware configuration Fiber and copper termination LAN/WAN troubleshooting Network documentation Testing and certification tools Basic network security Reading network diagrams
09/13/2026
Full time
As a Network Install Technician for DCC Communities at Amazon Web Services (AWS), you will install, configure, and test network infrastructure that powers AWS-connected communities. You'll deploy cabling, switches, routers, and related hardware, validate performance, and quickly resolve issues to ensure secure, reliable connectivity for customers. Partnering with engineers and operations teams, you'll follow detailed network designs, document changes, and uphold AWS's high standards for quality, safety, and customer obsession in a fast-paced, field-based role. Responsibilities Install and configure switches, routers, and related network hardware for DCC communities Perform structured cabling, terminations, and labeling for fiber and copper Test, certify, and troubleshoot LAN/WAN connectivity to meet performance standards Interpret network designs and diagrams to execute installations accurately Document network changes, asset details, and test results in AWS systems Collaborate with network engineers and operations teams to resolve complex issues Follow AWS safety, security, and quality standards during all field work Provide on-site support during turn-ups, migrations, and incident response Required Skills Network installation Structured cabling Routing and switching Network hardware configuration Fiber and copper termination LAN/WAN troubleshooting Network documentation Testing and certification tools Basic network security Reading network diagrams
Amazon Web Services (AWS) is seeking a Data Center Technician to support critical infrastructure for one of the world's largest cloud platforms. You will install, configure, and troubleshoot servers and network hardware, perform rack/stack and cabling, and respond to hardware and connectivity incidents. You will execute change management procedures, monitor data center health, and coordinate with InfraOps and engineering teams to resolve issues. This role requires precise documentation, adherence to security and safety standards, and a strong customer-focused mindset in a fast-paced, 24x7 environment. Responsibilities Install, configure, and troubleshoot servers and related hardware Perform rack/stack, structured cabling, and connectivity testing Respond to and resolve hardware and network incidents in a 24x7 environment Execute change management procedures and maintenance activities Monitor data center health, capacity, and performance Document configurations, incidents, and change records accurately Collaborate with Infra Ops and engineering teams to resolve complex issues Ensure compliance with security, safety, and operational standards Support inventory management for hardware and spare parts Assist with on-call rotation and after-hours data center support Required Skills Data center operations Server hardware installation and troubleshooting Rack/stack and structured cabling Network fundamentals (TCP/IP, DNS, DHCP) Linux/Windows basic administration Hardware and connectivity incident response Change management processes Monitoring and ticketing systems Physical security and safety procedures Technical documentation
09/13/2026
Full time
Amazon Web Services (AWS) is seeking a Data Center Technician to support critical infrastructure for one of the world's largest cloud platforms. You will install, configure, and troubleshoot servers and network hardware, perform rack/stack and cabling, and respond to hardware and connectivity incidents. You will execute change management procedures, monitor data center health, and coordinate with InfraOps and engineering teams to resolve issues. This role requires precise documentation, adherence to security and safety standards, and a strong customer-focused mindset in a fast-paced, 24x7 environment. Responsibilities Install, configure, and troubleshoot servers and related hardware Perform rack/stack, structured cabling, and connectivity testing Respond to and resolve hardware and network incidents in a 24x7 environment Execute change management procedures and maintenance activities Monitor data center health, capacity, and performance Document configurations, incidents, and change records accurately Collaborate with Infra Ops and engineering teams to resolve complex issues Ensure compliance with security, safety, and operational standards Support inventory management for hardware and spare parts Assist with on-call rotation and after-hours data center support Required Skills Data center operations Server hardware installation and troubleshooting Rack/stack and structured cabling Network fundamentals (TCP/IP, DNS, DHCP) Linux/Windows basic administration Hardware and connectivity incident response Change management processes Monitoring and ticketing systems Physical security and safety procedures Technical documentation
Amazon Web Services, Inc. seeks an Engineering Operation Technician to support and improve AWS infrastructure in a fast-paced, customer-obsessed environment. You will monitor and maintain data center and cloud systems, troubleshoot hardware and network issues, and respond to incidents to ensure high availability and performance. Responsibilities include executing changes, automating routine tasks with scripts, maintaining documentation and runbooks, and collaborating with engineering teams on root-cause analysis and continuous improvement. This role offers hands-on exposure to cutting-edge AWS services, large-scale distributed systems, and strong opportunities for growth and learning. Responsibilities Monitor and maintain AWS data center and cloud infrastructure for availability and performance. Troubleshoot and resolve hardware, OS, and network incidents within defined SLAs. Execute planned changes, maintenance, and deployments following change management processes. Automate routine operational tasks using scripts and tooling to improve efficiency and reliability. Use monitoring and alerting tools to detect, triage, and remediate system issues. Participate in on-call rotations, incident response, and post-incident reviews with engineering teams. Document procedures, runbooks, and system configurations for repeatable operations. Collaborate with cross-functional AWS teams to support capacity planning and infrastructure upgrades. Follow security, compliance, and safety standards across data center and cloud operations. Contribute to continuous improvement initiatives to enhance system resilience and operational excellence. Required Skills Linux system administration Network troubleshooting (TCP/IP, DNS, VPN) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Prometheus, Grafana) Incident and change management (ITIL) Hardware and data center operations Cloud infrastructure (AWS services) Configuration management tools (Ansible, Chef, Puppet) Virtualization and containers (EC2, Docker, Kubernetes) Documentation and runbook creation
09/13/2026
Full time
Amazon Web Services, Inc. seeks an Engineering Operation Technician to support and improve AWS infrastructure in a fast-paced, customer-obsessed environment. You will monitor and maintain data center and cloud systems, troubleshoot hardware and network issues, and respond to incidents to ensure high availability and performance. Responsibilities include executing changes, automating routine tasks with scripts, maintaining documentation and runbooks, and collaborating with engineering teams on root-cause analysis and continuous improvement. This role offers hands-on exposure to cutting-edge AWS services, large-scale distributed systems, and strong opportunities for growth and learning. Responsibilities Monitor and maintain AWS data center and cloud infrastructure for availability and performance. Troubleshoot and resolve hardware, OS, and network incidents within defined SLAs. Execute planned changes, maintenance, and deployments following change management processes. Automate routine operational tasks using scripts and tooling to improve efficiency and reliability. Use monitoring and alerting tools to detect, triage, and remediate system issues. Participate in on-call rotations, incident response, and post-incident reviews with engineering teams. Document procedures, runbooks, and system configurations for repeatable operations. Collaborate with cross-functional AWS teams to support capacity planning and infrastructure upgrades. Follow security, compliance, and safety standards across data center and cloud operations. Contribute to continuous improvement initiatives to enhance system resilience and operational excellence. Required Skills Linux system administration Network troubleshooting (TCP/IP, DNS, VPN) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Prometheus, Grafana) Incident and change management (ITIL) Hardware and data center operations Cloud infrastructure (AWS services) Configuration management tools (Ansible, Chef, Puppet) Virtualization and containers (EC2, Docker, Kubernetes) Documentation and runbook creation
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
09/13/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
Amazon Web Services, Inc. is seeking an Infra Delivery Install Technician to support data center infrastructure deployment. In this role, you will rack and stack servers, network, and storage hardware; run and label fiber and copper cabling; and follow detailed build documents to deliver reliable, scalable capacity. You will execute work orders, update tickets, and coordinate with engineering and operations teams to resolve issues. You'll adhere to strict safety, quality, and security standards while working in a fast-paced, customer-obsessed environment, with opportunities to learn AWS technologies and grow your technical career. Responsibilities Install, rack, and stack servers, storage, and network hardware in AWS data centers Run, terminate, and label fiber and copper cabling to defined standards Execute installation work orders and update tickets and documentation accurately Troubleshoot basic hardware and connectivity issues and escalate as needed Follow detailed build guides, diagrams, and change procedures Perform inventory checks, receive hardware, and maintain accurate asset records Adhere to safety, security, and compliance policies in all work areas Collaborate with operations and engineering teams to support capacity delivery Conduct quality checks to ensure installations meet AWS standards Support continuous improvement of installation processes and best practices Required Skills Data center hardware installation Rack and stack equipment Cabling (fiber and copper) Network equipment configuration support Troubleshooting hardware issues Reading technical diagrams Change management processes Ticketing systems (e.g., Service Now, JIRA) Inventory management Safety and compliance procedures
09/13/2026
Full time
Amazon Web Services, Inc. is seeking an Infra Delivery Install Technician to support data center infrastructure deployment. In this role, you will rack and stack servers, network, and storage hardware; run and label fiber and copper cabling; and follow detailed build documents to deliver reliable, scalable capacity. You will execute work orders, update tickets, and coordinate with engineering and operations teams to resolve issues. You'll adhere to strict safety, quality, and security standards while working in a fast-paced, customer-obsessed environment, with opportunities to learn AWS technologies and grow your technical career. Responsibilities Install, rack, and stack servers, storage, and network hardware in AWS data centers Run, terminate, and label fiber and copper cabling to defined standards Execute installation work orders and update tickets and documentation accurately Troubleshoot basic hardware and connectivity issues and escalate as needed Follow detailed build guides, diagrams, and change procedures Perform inventory checks, receive hardware, and maintain accurate asset records Adhere to safety, security, and compliance policies in all work areas Collaborate with operations and engineering teams to support capacity delivery Conduct quality checks to ensure installations meet AWS standards Support continuous improvement of installation processes and best practices Required Skills Data center hardware installation Rack and stack equipment Cabling (fiber and copper) Network equipment configuration support Troubleshooting hardware issues Reading technical diagrams Change management processes Ticketing systems (e.g., Service Now, JIRA) Inventory management Safety and compliance procedures
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of relevant work in a data center or other critical environment experience - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.93 - 57.64 USD hourly
09/13/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of relevant work in a data center or other critical environment experience - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.93 - 57.64 USD hourly
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
09/13/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation