Reporting into the Chief Financial Officer, the Strategy, Operations & Research team is a nimble group that partners with senior leaders across Match Group and our portfolio businesses on their most important strategic priorities. The team shapes the company's long-term direction by bringing analytical rigor, strategic foresight, and clear operational guidance. We bridge high-level vision and day-to-day execution, ensuring the organization is aligned and moving effectively toward shared goals. As Strategic Analytics & Reporting Manager, you'll be the connective tissue between data and decision-making for the portfolio - pulling together information across brands and functions (product, marketing, finance, research) into one credible view of how the business is performing. Rather than going deep in a single data domain, you'll range across all of them: today it might be a cross-brand user-overlap analysis, tomorrow a competitive intelligence readout for the Board, and next week a same-day pull to answer the CFO's question. You should be as comfortable writing a SQL query as you are presenting the "so what" to an executive. Day-to-day work will include a mix of recurring reporting, ad-hoc analyses, and longer-term projects. This role will work across functions (research, product, finance, marketing, etc.) and across Business Units (Tinder, Hinge, E&E). You will report to the Senior Director, Strategy & Operations and work closely with peers across Strategy, Operations, and Consumer Research - as well as with specialized analytics teams elsewhere at Match Group - translating their outputs, and your own analysis, into portfolio-level insight for corporate leadership. As part of a corporate team supporting a portfolio of brands, you will engage with a wide range of senior stakeholders and adapt seamlessly to different business needs, work styles, and communication preferences. Know where you belong. Match Group is a leading provider of dating services across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn't stop at our platforms - it's the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. How you'll make an impact: Executive reporting: Own recurring, cross-brand reporting - consolidating metrics like MAU, revenue, and payer penetration from multiple data sources into a consistent "state of the business" view for corporate and BU leadership. Competitive intelligence: Lead market-landscape and competitive intelligence reporting (e.g., Sensor Tower), size total addressable market, and flag emerging trends and competitive threats for executive and Board audiences. Cross-brand analytics: Analyze how users move across Match Group's brands - overlap, migration, and cannibalization - to inform portfolio strategy and resource-allocation decisions. Ad hoc executive support: Respond to requests from executives and the Board, quickly pulling and synthesizing data across functions into a clear point of view and recommendation. Continuous improvement: Simplify and automate the team's reporting and dashboarding so more time goes to analysis and less to manual upkeep. We could be a match if: You have 4+ years of professional experience in analytics, business intelligence, FP&A, or a related data-driven field. Product analytics backgrounds are a strong fit, but strong SQL skills and communication matter more to us than a specific pedigree. You have strong SQL skills (Databricks or Redshift preferred) and are comfortable combining data across multiple, imperfect sources rather than working within one clean system. You'd rather have broad fluency across marketing, product, finance, and research data than deep specialization in any single one of them. You are proficient in Excel (pivot tables, formulas, charts) and at least one BI/visualization tool (Quicksight, Tableau, Looker, or similar). Your written and verbal communication skills are excellent, and you have experience building executive-facing presentations - you can tell the story, not just show the numbers. You're comfortable with ambiguity, shifting priorities, and being pulled into whatever question the business needs answered that week. You are fluent with AI tools, and always looking for the next one that makes the work faster or sharper. Bonus: experience with competitive intelligence or market-sizing tools (e.g., Sensor Tower), or prior exposure to cross-brand/multi-product analytics. Bachelor's degree required; a quantitative or technical concentration is a plus but not required. Applicants will be required to complete a SQL skills assessment. $100,000 - $130,000 a year The compensation range listed above is representative of the base salary offered. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Dallas, TX. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 18 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact . Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.
09/23/2026
Full time
Reporting into the Chief Financial Officer, the Strategy, Operations & Research team is a nimble group that partners with senior leaders across Match Group and our portfolio businesses on their most important strategic priorities. The team shapes the company's long-term direction by bringing analytical rigor, strategic foresight, and clear operational guidance. We bridge high-level vision and day-to-day execution, ensuring the organization is aligned and moving effectively toward shared goals. As Strategic Analytics & Reporting Manager, you'll be the connective tissue between data and decision-making for the portfolio - pulling together information across brands and functions (product, marketing, finance, research) into one credible view of how the business is performing. Rather than going deep in a single data domain, you'll range across all of them: today it might be a cross-brand user-overlap analysis, tomorrow a competitive intelligence readout for the Board, and next week a same-day pull to answer the CFO's question. You should be as comfortable writing a SQL query as you are presenting the "so what" to an executive. Day-to-day work will include a mix of recurring reporting, ad-hoc analyses, and longer-term projects. This role will work across functions (research, product, finance, marketing, etc.) and across Business Units (Tinder, Hinge, E&E). You will report to the Senior Director, Strategy & Operations and work closely with peers across Strategy, Operations, and Consumer Research - as well as with specialized analytics teams elsewhere at Match Group - translating their outputs, and your own analysis, into portfolio-level insight for corporate leadership. As part of a corporate team supporting a portfolio of brands, you will engage with a wide range of senior stakeholders and adapt seamlessly to different business needs, work styles, and communication preferences. Know where you belong. Match Group is a leading provider of dating services across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn't stop at our platforms - it's the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. How you'll make an impact: Executive reporting: Own recurring, cross-brand reporting - consolidating metrics like MAU, revenue, and payer penetration from multiple data sources into a consistent "state of the business" view for corporate and BU leadership. Competitive intelligence: Lead market-landscape and competitive intelligence reporting (e.g., Sensor Tower), size total addressable market, and flag emerging trends and competitive threats for executive and Board audiences. Cross-brand analytics: Analyze how users move across Match Group's brands - overlap, migration, and cannibalization - to inform portfolio strategy and resource-allocation decisions. Ad hoc executive support: Respond to requests from executives and the Board, quickly pulling and synthesizing data across functions into a clear point of view and recommendation. Continuous improvement: Simplify and automate the team's reporting and dashboarding so more time goes to analysis and less to manual upkeep. We could be a match if: You have 4+ years of professional experience in analytics, business intelligence, FP&A, or a related data-driven field. Product analytics backgrounds are a strong fit, but strong SQL skills and communication matter more to us than a specific pedigree. You have strong SQL skills (Databricks or Redshift preferred) and are comfortable combining data across multiple, imperfect sources rather than working within one clean system. You'd rather have broad fluency across marketing, product, finance, and research data than deep specialization in any single one of them. You are proficient in Excel (pivot tables, formulas, charts) and at least one BI/visualization tool (Quicksight, Tableau, Looker, or similar). Your written and verbal communication skills are excellent, and you have experience building executive-facing presentations - you can tell the story, not just show the numbers. You're comfortable with ambiguity, shifting priorities, and being pulled into whatever question the business needs answered that week. You are fluent with AI tools, and always looking for the next one that makes the work faster or sharper. Bonus: experience with competitive intelligence or market-sizing tools (e.g., Sensor Tower), or prior exposure to cross-brand/multi-product analytics. Bachelor's degree required; a quantitative or technical concentration is a plus but not required. Applicants will be required to complete a SQL skills assessment. $100,000 - $130,000 a year The compensation range listed above is representative of the base salary offered. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Dallas, TX. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 18 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact . Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.
Reporting into the Chief Financial Officer, the Strategy, Operations & Research team is a nimble group that partners with senior leaders across Match Group and our portfolio businesses on their most important strategic priorities. The team shapes the company's long-term direction by bringing analytical rigor, strategic foresight, and clear operational guidance. We bridge high-level vision and day-to-day execution, ensuring the organization is aligned and moving effectively toward shared goals. As Strategic Analytics & Reporting Manager, you'll be the connective tissue between data and decision-making for the portfolio - pulling together information across brands and functions (product, marketing, finance, research) into one credible view of how the business is performing. Rather than going deep in a single data domain, you'll range across all of them: today it might be a cross-brand user-overlap analysis, tomorrow a competitive intelligence readout for the Board, and next week a same-day pull to answer the CFO's question. You should be as comfortable writing a SQL query as you are presenting the "so what" to an executive. Day-to-day work will include a mix of recurring reporting, ad-hoc analyses, and longer-term projects. This role will work across functions (research, product, finance, marketing, etc.) and across Business Units (Tinder, Hinge, E&E). You will report to the Senior Director, Strategy & Operations and work closely with peers across Strategy, Operations, and Consumer Research - as well as with specialized analytics teams elsewhere at Match Group - translating their outputs, and your own analysis, into portfolio-level insight for corporate leadership. As part of a corporate team supporting a portfolio of brands, you will engage with a wide range of senior stakeholders and adapt seamlessly to different business needs, work styles, and communication preferences. Know where you belong. Match Group is a leading provider of dating services across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn't stop at our platforms - it's the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. How you'll make an impact: Executive reporting: Own recurring, cross-brand reporting - consolidating metrics like MAU, revenue, and payer penetration from multiple data sources into a consistent "state of the business" view for corporate and BU leadership. Competitive intelligence: Lead market-landscape and competitive intelligence reporting (e.g., Sensor Tower), size total addressable market, and flag emerging trends and competitive threats for executive and Board audiences. Cross-brand analytics: Analyze how users move across Match Group's brands - overlap, migration, and cannibalization - to inform portfolio strategy and resource-allocation decisions. Ad hoc executive support: Respond to requests from executives and the Board, quickly pulling and synthesizing data across functions into a clear point of view and recommendation. Continuous improvement: Simplify and automate the team's reporting and dashboarding so more time goes to analysis and less to manual upkeep. We could be a match if: You have 4+ years of professional experience in analytics, business intelligence, FP&A, or a related data-driven field. Product analytics backgrounds are a strong fit, but strong SQL skills and communication matter more to us than a specific pedigree. You have strong SQL skills (Databricks or Redshift preferred) and are comfortable combining data across multiple, imperfect sources rather than working within one clean system. You'd rather have broad fluency across marketing, product, finance, and research data than deep specialization in any single one of them. You are proficient in Excel (pivot tables, formulas, charts) and at least one BI/visualization tool (Quicksight, Tableau, Looker, or similar). Your written and verbal communication skills are excellent, and you have experience building executive-facing presentations - you can tell the story, not just show the numbers. You're comfortable with ambiguity, shifting priorities, and being pulled into whatever question the business needs answered that week. You are fluent with AI tools, and always looking for the next one that makes the work faster or sharper. Bonus: experience with competitive intelligence or market-sizing tools (e.g., Sensor Tower), or prior exposure to cross-brand/multi-product analytics. Bachelor's degree required; a quantitative or technical concentration is a plus but not required. Applicants will be required to complete a SQL skills assessment. $100,000 - $130,000 a year The compensation range listed above is representative of the base salary offered. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Dallas, TX. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 18 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact . Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.
09/23/2026
Full time
Reporting into the Chief Financial Officer, the Strategy, Operations & Research team is a nimble group that partners with senior leaders across Match Group and our portfolio businesses on their most important strategic priorities. The team shapes the company's long-term direction by bringing analytical rigor, strategic foresight, and clear operational guidance. We bridge high-level vision and day-to-day execution, ensuring the organization is aligned and moving effectively toward shared goals. As Strategic Analytics & Reporting Manager, you'll be the connective tissue between data and decision-making for the portfolio - pulling together information across brands and functions (product, marketing, finance, research) into one credible view of how the business is performing. Rather than going deep in a single data domain, you'll range across all of them: today it might be a cross-brand user-overlap analysis, tomorrow a competitive intelligence readout for the Board, and next week a same-day pull to answer the CFO's question. You should be as comfortable writing a SQL query as you are presenting the "so what" to an executive. Day-to-day work will include a mix of recurring reporting, ad-hoc analyses, and longer-term projects. This role will work across functions (research, product, finance, marketing, etc.) and across Business Units (Tinder, Hinge, E&E). You will report to the Senior Director, Strategy & Operations and work closely with peers across Strategy, Operations, and Consumer Research - as well as with specialized analytics teams elsewhere at Match Group - translating their outputs, and your own analysis, into portfolio-level insight for corporate leadership. As part of a corporate team supporting a portfolio of brands, you will engage with a wide range of senior stakeholders and adapt seamlessly to different business needs, work styles, and communication preferences. Know where you belong. Match Group is a leading provider of dating services across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn't stop at our platforms - it's the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. How you'll make an impact: Executive reporting: Own recurring, cross-brand reporting - consolidating metrics like MAU, revenue, and payer penetration from multiple data sources into a consistent "state of the business" view for corporate and BU leadership. Competitive intelligence: Lead market-landscape and competitive intelligence reporting (e.g., Sensor Tower), size total addressable market, and flag emerging trends and competitive threats for executive and Board audiences. Cross-brand analytics: Analyze how users move across Match Group's brands - overlap, migration, and cannibalization - to inform portfolio strategy and resource-allocation decisions. Ad hoc executive support: Respond to requests from executives and the Board, quickly pulling and synthesizing data across functions into a clear point of view and recommendation. Continuous improvement: Simplify and automate the team's reporting and dashboarding so more time goes to analysis and less to manual upkeep. We could be a match if: You have 4+ years of professional experience in analytics, business intelligence, FP&A, or a related data-driven field. Product analytics backgrounds are a strong fit, but strong SQL skills and communication matter more to us than a specific pedigree. You have strong SQL skills (Databricks or Redshift preferred) and are comfortable combining data across multiple, imperfect sources rather than working within one clean system. You'd rather have broad fluency across marketing, product, finance, and research data than deep specialization in any single one of them. You are proficient in Excel (pivot tables, formulas, charts) and at least one BI/visualization tool (Quicksight, Tableau, Looker, or similar). Your written and verbal communication skills are excellent, and you have experience building executive-facing presentations - you can tell the story, not just show the numbers. You're comfortable with ambiguity, shifting priorities, and being pulled into whatever question the business needs answered that week. You are fluent with AI tools, and always looking for the next one that makes the work faster or sharper. Bonus: experience with competitive intelligence or market-sizing tools (e.g., Sensor Tower), or prior exposure to cross-brand/multi-product analytics. Bachelor's degree required; a quantitative or technical concentration is a plus but not required. Applicants will be required to complete a SQL skills assessment. $100,000 - $130,000 a year The compensation range listed above is representative of the base salary offered. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Dallas, TX. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 18 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact . Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.
At Sword, we're building AI to heal billions and unlock humanity's full potential. In doing so, we're pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need-and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women's health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. AI Proficiency at Sword AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework - be ready to share real examples of how AI is already part of how you work. Explorer (Level 1) - Uses AI daily to boost personal productivity Builder (Level 2) - Creates workflows and tools that elevate the whole team Integrator (Level 3) - Embeds AI into products and processes at scale Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. Role As Security Operations Lead, you'll lead our SecOps squad and own how Sword detects, investigates, and responds to threats. You'll help structure how this function operates - setting the direction on SIEM architecture, detection engineering, and incident response - and use automation and AI to scale a focused team across a fast-growing, multi-continent footprint. You'll be a core voice in our security strategy, and the systems, processes, and culture you build will set the bar for how Sword protects 700,000+ members. To get to know more about our Tech Stack, check here. What you'll be doing Serve as the hands-on technical lead for Sword's Security Operations Center. Setting the technical direction - architecting the SIEM, engineering detection logic, executing incident response, and building the technical roadmap to scale our defenses as the company grows. Own the SIEM end-to-end (architecture, data sources, normalization, retention, cost, and tuning) and evolve detection-as-code content aligned to MITRE ATT&CK and Sword's threat model. Lead the SOC/CSIRT team technically - mentoring detection and response engineers, raising the bar on investigations, running on-call and escalation models, and acting as commander for major incidents. Set the strategy and technical direction for Sword's Security Operations Center - defining the operating model, SIEM and detection architecture, incident response capability, and the roadmap to scale them as the company grows. Drive an AI- and automation-first transformation of security operations: design SOAR playbooks, agentic and LLM-assisted triage workflows, and ML-driven detection to reduce MTTD/MTTR, expand coverage, and let a lean team operate at enterprise scale. Lead high-severity incident response from detection through containment, eradication, recovery, and post-incident review, partnering with engineering, IT, legal, and executive stakeholders during critical events. Run the threat intelligence and threat hunting programs, converting emerging TTPs into new detections, proactive hardening, and informed risk decisions. Advanced Incident Response & Threat Hunting: Lead end-to-end incident investigations in Google SecOps, leveraging complex telemetry correlation to proactively hunt for threats, contain active incidents, and drive root-cause remediation. Define and report on SOC performance - MTTD, MTTR, coverage, automation rate, false-positive rate, on-call health - and use those metrics to drive measurable, continuous improvement. Influence security architecture and engineering decisions across the company, ensuring detection, response, and recovery are built into new products, platforms, and infrastructure from day one. Detection & Automation Leadership: Architect, refine, and maintain custom YARA-L detection rules and SOAR playbooks in Google SecOps to automate triage, alert enrichment, and initial incident response. What you need to have Required: Public Trust Clearance - Candidates must be able to obtain and maintain a US public trust clearance. Bachelor's degree in Computer Science, Cybersecurity, or equivalent professional experience. 7+ years experience in Security Operations Proven experience scaling a SOC through automation and AI - SOAR, hyperautomation, LLM-assisted triage, agentic workflows, or ML-driven detection - with measurable impact on MTTR, coverage, or analyst leverage. Hands-on experience structuring a SOC, either building one from the ground up or maturing one through significant transformation - SIEM selection, implementation or migration, detection engineering practice, runbook libraries, on-call rotations, and operating metrics. Deep SIEM expertise (Splunk, Sentinel, Google SecOps/Chronicle, Elastic, or similar) - ingestion architecture, detection-as-code, query optimization, and coverage-versus-cost tradeoffs. Highly preferred: Google SecOps/Chronicle Prior experience as the technical lead of a SOC or CSIRT team - owning the full incident response lifecycle, mentoring analysts and engineers, and acting as on-call/incident commander during major incidents. Strong incident response track record - leading high-severity investigations, root cause analysis, digital forensics, and post-incident reviews that produced durable improvements. Solid experience in cloud environments (AWS and/or GCP), with strong understanding of cloud-native threats and controls. Strong scripting and development skills (Python, Go, Bash, or similar) for building automation, integrations, and internal tooling. Working knowledge of EDR/XDR, identity, and network detection telemetry, and how to combine signals into high-fidelity detections. Fluency with security frameworks and standards (NIST 800-61, CIS Controls, MITRE ATT&CK, ISO 27001) and the judgment to apply them pragmatically. Background in threat modeling, adversary emulation, and risk-based alert tuning. Excellent communicator - able to brief executives during a Sev1, write a clear post-mortem, and translate technical risk into business language for non-technical audiences. Proven track record of leading cross-functional efforts in high-pressure situations and fostering collaboration across InfoSec, IT, and engineering. Forensics experience, investigating incidents and preserving digital evidence. Public Trust Clearance Candidates must be able to obtain and maintain a US public trust clearance. Please note that US citizenship is required to obtain and maintain a government security clearance. The range below reflects base, variable, and equity for this role. This is a starting point, not a ceiling - once someone joins and proves they're outlier talent, we adjust quickly to make sure their compensation matches their impact. Job titles may span more than one career level, so actual pay depends on skills, qualifications, experience, location, and market demand, among other factors. The range reflects base salary plus any variable, bonus, or sales incentives, and our estimate of the value of private company stock options where applicable. It's subject to change, and future stock value isn't guaranteed. Sword also offers additional benefits beyond total compensation. Total Compensation Range $133,978-$210,537 USD Country-specific benefits may vary and will be detailed separately. Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
09/23/2026
Full time
At Sword, we're building AI to heal billions and unlock humanity's full potential. In doing so, we're pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need-and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women's health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. AI Proficiency at Sword AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework - be ready to share real examples of how AI is already part of how you work. Explorer (Level 1) - Uses AI daily to boost personal productivity Builder (Level 2) - Creates workflows and tools that elevate the whole team Integrator (Level 3) - Embeds AI into products and processes at scale Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. Role As Security Operations Lead, you'll lead our SecOps squad and own how Sword detects, investigates, and responds to threats. You'll help structure how this function operates - setting the direction on SIEM architecture, detection engineering, and incident response - and use automation and AI to scale a focused team across a fast-growing, multi-continent footprint. You'll be a core voice in our security strategy, and the systems, processes, and culture you build will set the bar for how Sword protects 700,000+ members. To get to know more about our Tech Stack, check here. What you'll be doing Serve as the hands-on technical lead for Sword's Security Operations Center. Setting the technical direction - architecting the SIEM, engineering detection logic, executing incident response, and building the technical roadmap to scale our defenses as the company grows. Own the SIEM end-to-end (architecture, data sources, normalization, retention, cost, and tuning) and evolve detection-as-code content aligned to MITRE ATT&CK and Sword's threat model. Lead the SOC/CSIRT team technically - mentoring detection and response engineers, raising the bar on investigations, running on-call and escalation models, and acting as commander for major incidents. Set the strategy and technical direction for Sword's Security Operations Center - defining the operating model, SIEM and detection architecture, incident response capability, and the roadmap to scale them as the company grows. Drive an AI- and automation-first transformation of security operations: design SOAR playbooks, agentic and LLM-assisted triage workflows, and ML-driven detection to reduce MTTD/MTTR, expand coverage, and let a lean team operate at enterprise scale. Lead high-severity incident response from detection through containment, eradication, recovery, and post-incident review, partnering with engineering, IT, legal, and executive stakeholders during critical events. Run the threat intelligence and threat hunting programs, converting emerging TTPs into new detections, proactive hardening, and informed risk decisions. Advanced Incident Response & Threat Hunting: Lead end-to-end incident investigations in Google SecOps, leveraging complex telemetry correlation to proactively hunt for threats, contain active incidents, and drive root-cause remediation. Define and report on SOC performance - MTTD, MTTR, coverage, automation rate, false-positive rate, on-call health - and use those metrics to drive measurable, continuous improvement. Influence security architecture and engineering decisions across the company, ensuring detection, response, and recovery are built into new products, platforms, and infrastructure from day one. Detection & Automation Leadership: Architect, refine, and maintain custom YARA-L detection rules and SOAR playbooks in Google SecOps to automate triage, alert enrichment, and initial incident response. What you need to have Required: Public Trust Clearance - Candidates must be able to obtain and maintain a US public trust clearance. Bachelor's degree in Computer Science, Cybersecurity, or equivalent professional experience. 7+ years experience in Security Operations Proven experience scaling a SOC through automation and AI - SOAR, hyperautomation, LLM-assisted triage, agentic workflows, or ML-driven detection - with measurable impact on MTTR, coverage, or analyst leverage. Hands-on experience structuring a SOC, either building one from the ground up or maturing one through significant transformation - SIEM selection, implementation or migration, detection engineering practice, runbook libraries, on-call rotations, and operating metrics. Deep SIEM expertise (Splunk, Sentinel, Google SecOps/Chronicle, Elastic, or similar) - ingestion architecture, detection-as-code, query optimization, and coverage-versus-cost tradeoffs. Highly preferred: Google SecOps/Chronicle Prior experience as the technical lead of a SOC or CSIRT team - owning the full incident response lifecycle, mentoring analysts and engineers, and acting as on-call/incident commander during major incidents. Strong incident response track record - leading high-severity investigations, root cause analysis, digital forensics, and post-incident reviews that produced durable improvements. Solid experience in cloud environments (AWS and/or GCP), with strong understanding of cloud-native threats and controls. Strong scripting and development skills (Python, Go, Bash, or similar) for building automation, integrations, and internal tooling. Working knowledge of EDR/XDR, identity, and network detection telemetry, and how to combine signals into high-fidelity detections. Fluency with security frameworks and standards (NIST 800-61, CIS Controls, MITRE ATT&CK, ISO 27001) and the judgment to apply them pragmatically. Background in threat modeling, adversary emulation, and risk-based alert tuning. Excellent communicator - able to brief executives during a Sev1, write a clear post-mortem, and translate technical risk into business language for non-technical audiences. Proven track record of leading cross-functional efforts in high-pressure situations and fostering collaboration across InfoSec, IT, and engineering. Forensics experience, investigating incidents and preserving digital evidence. Public Trust Clearance Candidates must be able to obtain and maintain a US public trust clearance. Please note that US citizenship is required to obtain and maintain a government security clearance. The range below reflects base, variable, and equity for this role. This is a starting point, not a ceiling - once someone joins and proves they're outlier talent, we adjust quickly to make sure their compensation matches their impact. Job titles may span more than one career level, so actual pay depends on skills, qualifications, experience, location, and market demand, among other factors. The range reflects base salary plus any variable, bonus, or sales incentives, and our estimate of the value of private company stock options where applicable. It's subject to change, and future stock value isn't guaranteed. Sword also offers additional benefits beyond total compensation. Total Compensation Range $133,978-$210,537 USD Country-specific benefits may vary and will be detailed separately. Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Reporting into the Chief Financial Officer, the Strategy, Operations & Research team is a nimble group that partners with senior leaders across Match Group and our portfolio businesses on their most important strategic priorities. The team shapes the company's long-term direction by bringing analytical rigor, strategic foresight, and clear operational guidance. We bridge high-level vision and day-to-day execution, ensuring the organization is aligned and moving effectively toward shared goals. As Strategic Analytics & Reporting Manager, you'll be the connective tissue between data and decision-making for the portfolio - pulling together information across brands and functions (product, marketing, finance, research) into one credible view of how the business is performing. Rather than going deep in a single data domain, you'll range across all of them: today it might be a cross-brand user-overlap analysis, tomorrow a competitive intelligence readout for the Board, and next week a same-day pull to answer the CFO's question. You should be as comfortable writing a SQL query as you are presenting the "so what" to an executive. Day-to-day work will include a mix of recurring reporting, ad-hoc analyses, and longer-term projects. This role will work across functions (research, product, finance, marketing, etc.) and across Business Units (Tinder, Hinge, E&E). You will report to the Senior Director, Strategy & Operations and work closely with peers across Strategy, Operations, and Consumer Research - as well as with specialized analytics teams elsewhere at Match Group - translating their outputs, and your own analysis, into portfolio-level insight for corporate leadership. As part of a corporate team supporting a portfolio of brands, you will engage with a wide range of senior stakeholders and adapt seamlessly to different business needs, work styles, and communication preferences. Know where you belong. Match Group is a leading provider of dating services across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn't stop at our platforms - it's the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. How you'll make an impact: Executive reporting: Own recurring, cross-brand reporting - consolidating metrics like MAU, revenue, and payer penetration from multiple data sources into a consistent "state of the business" view for corporate and BU leadership. Competitive intelligence: Lead market-landscape and competitive intelligence reporting (e.g., Sensor Tower), size total addressable market, and flag emerging trends and competitive threats for executive and Board audiences. Cross-brand analytics: Analyze how users move across Match Group's brands - overlap, migration, and cannibalization - to inform portfolio strategy and resource-allocation decisions. Ad hoc executive support: Respond to requests from executives and the Board, quickly pulling and synthesizing data across functions into a clear point of view and recommendation. Continuous improvement: Simplify and automate the team's reporting and dashboarding so more time goes to analysis and less to manual upkeep. We could be a match if: You have 4+ years of professional experience in analytics, business intelligence, FP&A, or a related data-driven field. Product analytics backgrounds are a strong fit, but strong SQL skills and communication matter more to us than a specific pedigree. You have strong SQL skills (Databricks or Redshift preferred) and are comfortable combining data across multiple, imperfect sources rather than working within one clean system. You'd rather have broad fluency across marketing, product, finance, and research data than deep specialization in any single one of them. You are proficient in Excel (pivot tables, formulas, charts) and at least one BI/visualization tool (Quicksight, Tableau, Looker, or similar). Your written and verbal communication skills are excellent, and you have experience building executive-facing presentations - you can tell the story, not just show the numbers. You're comfortable with ambiguity, shifting priorities, and being pulled into whatever question the business needs answered that week. You are fluent with AI tools, and always looking for the next one that makes the work faster or sharper. Bonus: experience with competitive intelligence or market-sizing tools (e.g., Sensor Tower), or prior exposure to cross-brand/multi-product analytics. Bachelor's degree required; a quantitative or technical concentration is a plus but not required. Applicants will be required to complete a SQL skills assessment. $100,000 - $130,000 a year The compensation range listed above is representative of the base salary offered. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Dallas, TX. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 18 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact . Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.
09/23/2026
Full time
Reporting into the Chief Financial Officer, the Strategy, Operations & Research team is a nimble group that partners with senior leaders across Match Group and our portfolio businesses on their most important strategic priorities. The team shapes the company's long-term direction by bringing analytical rigor, strategic foresight, and clear operational guidance. We bridge high-level vision and day-to-day execution, ensuring the organization is aligned and moving effectively toward shared goals. As Strategic Analytics & Reporting Manager, you'll be the connective tissue between data and decision-making for the portfolio - pulling together information across brands and functions (product, marketing, finance, research) into one credible view of how the business is performing. Rather than going deep in a single data domain, you'll range across all of them: today it might be a cross-brand user-overlap analysis, tomorrow a competitive intelligence readout for the Board, and next week a same-day pull to answer the CFO's question. You should be as comfortable writing a SQL query as you are presenting the "so what" to an executive. Day-to-day work will include a mix of recurring reporting, ad-hoc analyses, and longer-term projects. This role will work across functions (research, product, finance, marketing, etc.) and across Business Units (Tinder, Hinge, E&E). You will report to the Senior Director, Strategy & Operations and work closely with peers across Strategy, Operations, and Consumer Research - as well as with specialized analytics teams elsewhere at Match Group - translating their outputs, and your own analysis, into portfolio-level insight for corporate leadership. As part of a corporate team supporting a portfolio of brands, you will engage with a wide range of senior stakeholders and adapt seamlessly to different business needs, work styles, and communication preferences. Know where you belong. Match Group is a leading provider of dating services across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn't stop at our platforms - it's the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. How you'll make an impact: Executive reporting: Own recurring, cross-brand reporting - consolidating metrics like MAU, revenue, and payer penetration from multiple data sources into a consistent "state of the business" view for corporate and BU leadership. Competitive intelligence: Lead market-landscape and competitive intelligence reporting (e.g., Sensor Tower), size total addressable market, and flag emerging trends and competitive threats for executive and Board audiences. Cross-brand analytics: Analyze how users move across Match Group's brands - overlap, migration, and cannibalization - to inform portfolio strategy and resource-allocation decisions. Ad hoc executive support: Respond to requests from executives and the Board, quickly pulling and synthesizing data across functions into a clear point of view and recommendation. Continuous improvement: Simplify and automate the team's reporting and dashboarding so more time goes to analysis and less to manual upkeep. We could be a match if: You have 4+ years of professional experience in analytics, business intelligence, FP&A, or a related data-driven field. Product analytics backgrounds are a strong fit, but strong SQL skills and communication matter more to us than a specific pedigree. You have strong SQL skills (Databricks or Redshift preferred) and are comfortable combining data across multiple, imperfect sources rather than working within one clean system. You'd rather have broad fluency across marketing, product, finance, and research data than deep specialization in any single one of them. You are proficient in Excel (pivot tables, formulas, charts) and at least one BI/visualization tool (Quicksight, Tableau, Looker, or similar). Your written and verbal communication skills are excellent, and you have experience building executive-facing presentations - you can tell the story, not just show the numbers. You're comfortable with ambiguity, shifting priorities, and being pulled into whatever question the business needs answered that week. You are fluent with AI tools, and always looking for the next one that makes the work faster or sharper. Bonus: experience with competitive intelligence or market-sizing tools (e.g., Sensor Tower), or prior exposure to cross-brand/multi-product analytics. Bachelor's degree required; a quantitative or technical concentration is a plus but not required. Applicants will be required to complete a SQL skills assessment. $100,000 - $130,000 a year The compensation range listed above is representative of the base salary offered. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Dallas, TX. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 18 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact . Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.
About Trackonomy Trackonomy is pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, enabling them to communicate, think, and interact in real time. We are building the operating system for the connected world-one object and sensor at a time. Our customers span logistics, industrial, utilities, healthcare, and government sectors, using our solutions for predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. Backed by leading investors including Kleiner Perkins and 8VC, Trackonomy is one of Silicon Valley's fastest-growing IoT companies. Our executive leadership team has worked together for more than two decades, holding key leadership positions at companies including Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, they have engineered breakthrough technology that is delivering extraordinary results for customers around the world. Are you ready to be part of the next chapter in Silicon Valley's hyper-growth IoT success story? The Role You will be a core engineer on our early-stage team. We work on everything from machine learning and security to high-performance computing, IoT devices, and dynamic web applications. Don't be surprised if you have the opportunity to touch nearly every system while working here, often collaborating with teammates on critical initiatives. Candidates must be comfortable working with microcontrollers and low-level hardware control in a test-driven development environment. The ideal candidate will have experience working with wireless communications modules, IoT technologies, RF protocols, and strong troubleshooting and prototyping skills. Experience Bachelor's or Master's degree in Electronics Engineering At least 6+ years of embedded software development with emphasis on C/C++ Background in real-time embedded systems Extensive work in firmware development, testing, and system-level bring-up and debugging Skilled in bench modifications and rapid prototyping of hardware/firmware solutions Strong interpersonal, organizational, and communication skills Effective collaborator who shares knowledge, learns from others, and supports cross-functional teams Self-starter with strong motivation and ownership mentality Preferred Skills Background in IoT systems and wireless/wired communication protocols, including BLE, LoRa, and LoRaWAN Skilled in firmware development on ARM-based microcontrollers and processors; familiarity with Nordic devices is a plus Knowledge of cellular protocols such as LTE, LTE-M/NB-IoT, and industrial wireless electronics Hands-on work with cellular modems and GPS/GNSS systems Ability to develop device drivers for sensors and communication modems Strong understanding of subsystem interfaces such as UART, I2C, SPI, and other standard chip-level protocols Proficiency in low-power embedded development, including performing power profiling on target devices Knowledge of firmware development best practices including testing, documentation, debugging, and code review Understanding of PCB design using schematic capture and layout tools (Eagle/Altium preferred) Capability to design bootloaders and implement firmware-over-the-air updates Familiarity with scripting languages (Python preferred) Ability to read and interpret complex electrical schematics Strong foundation in microcontrollers and embedded peripheral driver development Knowledge of embedded networking protocols such as RSTP, PTP, LLDP, and UDP/TCP is a plus Why Trackonomy? Meaningful Impact Trackonomy is dedicated to building technology that solves real-world problems. From fire prevention and environmental monitoring to safety, security, and operational efficiency, our innovations help organizations protect assets, improve outcomes, and save lives. Growth & Development At Trackonomy, your growth is driven by your capabilities, passion, ownership, and results. As part of an early-stage, high-growth company, you will have opportunities to take on diverse responsibilities, learn directly from experienced leaders, and expand your role as your impact grows. We believe talent and execution matter more than hierarchy. Team members are encouraged to explore new challenges, collaborate across functions, and continuously develop new skills. Ownership & Collaboration Our culture isn't something you join-it's something you help build. Every employee plays a meaningful role in our success and contributes to shaping our products, processes, and future. We value collaboration, knowledge sharing, accountability, and a strong sense of ownership. Benefits & Rewards Trackonomy understands that personal wellness is critical to a happy, healthy, and productive work environment. We offer: Platinum-level health benefits Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Commuter benefits Employee Assistance Program (EAP) 401(k) plan Pre-IPO equity opportunity Regular performance reviews and feedback Learning and development opportunities for both individual contributors and aspiring leaders Equal Opportunity Employer Trackonomy Systems is proud to provide equal employment opportunities to all individuals regardless of race, color, religion, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by applicable law. We strive to provide a stellar experience throughout the application process and ensure all applicants receive fair consideration based solely on merit and business needs. The salary range for this role is $140,000 to $200,000, plus bonuses and Pre-IPO equity. It is uncommon for anyone to be hired at or near the top of the range. Final compensation is based on several factors, including skills, experience, training, business needs, cultural fit, level, and location. Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation during the interview process, please contact . When you apply to a job on this site, you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems, Inc. and/or one of its subsidiaries ("Trackonomy") in accordance with our Applicant Privacy Notice. If you have any questions about our privacy practices, please contact .
09/23/2026
Full time
About Trackonomy Trackonomy is pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, enabling them to communicate, think, and interact in real time. We are building the operating system for the connected world-one object and sensor at a time. Our customers span logistics, industrial, utilities, healthcare, and government sectors, using our solutions for predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. Backed by leading investors including Kleiner Perkins and 8VC, Trackonomy is one of Silicon Valley's fastest-growing IoT companies. Our executive leadership team has worked together for more than two decades, holding key leadership positions at companies including Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, they have engineered breakthrough technology that is delivering extraordinary results for customers around the world. Are you ready to be part of the next chapter in Silicon Valley's hyper-growth IoT success story? The Role You will be a core engineer on our early-stage team. We work on everything from machine learning and security to high-performance computing, IoT devices, and dynamic web applications. Don't be surprised if you have the opportunity to touch nearly every system while working here, often collaborating with teammates on critical initiatives. Candidates must be comfortable working with microcontrollers and low-level hardware control in a test-driven development environment. The ideal candidate will have experience working with wireless communications modules, IoT technologies, RF protocols, and strong troubleshooting and prototyping skills. Experience Bachelor's or Master's degree in Electronics Engineering At least 6+ years of embedded software development with emphasis on C/C++ Background in real-time embedded systems Extensive work in firmware development, testing, and system-level bring-up and debugging Skilled in bench modifications and rapid prototyping of hardware/firmware solutions Strong interpersonal, organizational, and communication skills Effective collaborator who shares knowledge, learns from others, and supports cross-functional teams Self-starter with strong motivation and ownership mentality Preferred Skills Background in IoT systems and wireless/wired communication protocols, including BLE, LoRa, and LoRaWAN Skilled in firmware development on ARM-based microcontrollers and processors; familiarity with Nordic devices is a plus Knowledge of cellular protocols such as LTE, LTE-M/NB-IoT, and industrial wireless electronics Hands-on work with cellular modems and GPS/GNSS systems Ability to develop device drivers for sensors and communication modems Strong understanding of subsystem interfaces such as UART, I2C, SPI, and other standard chip-level protocols Proficiency in low-power embedded development, including performing power profiling on target devices Knowledge of firmware development best practices including testing, documentation, debugging, and code review Understanding of PCB design using schematic capture and layout tools (Eagle/Altium preferred) Capability to design bootloaders and implement firmware-over-the-air updates Familiarity with scripting languages (Python preferred) Ability to read and interpret complex electrical schematics Strong foundation in microcontrollers and embedded peripheral driver development Knowledge of embedded networking protocols such as RSTP, PTP, LLDP, and UDP/TCP is a plus Why Trackonomy? Meaningful Impact Trackonomy is dedicated to building technology that solves real-world problems. From fire prevention and environmental monitoring to safety, security, and operational efficiency, our innovations help organizations protect assets, improve outcomes, and save lives. Growth & Development At Trackonomy, your growth is driven by your capabilities, passion, ownership, and results. As part of an early-stage, high-growth company, you will have opportunities to take on diverse responsibilities, learn directly from experienced leaders, and expand your role as your impact grows. We believe talent and execution matter more than hierarchy. Team members are encouraged to explore new challenges, collaborate across functions, and continuously develop new skills. Ownership & Collaboration Our culture isn't something you join-it's something you help build. Every employee plays a meaningful role in our success and contributes to shaping our products, processes, and future. We value collaboration, knowledge sharing, accountability, and a strong sense of ownership. Benefits & Rewards Trackonomy understands that personal wellness is critical to a happy, healthy, and productive work environment. We offer: Platinum-level health benefits Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Commuter benefits Employee Assistance Program (EAP) 401(k) plan Pre-IPO equity opportunity Regular performance reviews and feedback Learning and development opportunities for both individual contributors and aspiring leaders Equal Opportunity Employer Trackonomy Systems is proud to provide equal employment opportunities to all individuals regardless of race, color, religion, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by applicable law. We strive to provide a stellar experience throughout the application process and ensure all applicants receive fair consideration based solely on merit and business needs. The salary range for this role is $140,000 to $200,000, plus bonuses and Pre-IPO equity. It is uncommon for anyone to be hired at or near the top of the range. Final compensation is based on several factors, including skills, experience, training, business needs, cultural fit, level, and location. Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation during the interview process, please contact . When you apply to a job on this site, you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems, Inc. and/or one of its subsidiaries ("Trackonomy") in accordance with our Applicant Privacy Notice. If you have any questions about our privacy practices, please contact .
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE JOB Anduril is seeking a Chief Engineer to lead the design, development, and technical integration for a product line of critical network capabilities. This role is not just about leading; it's about re-envisioning the technical future of secure, resilient, and high-bandwidth communication for all of Anduril and the DoW's autonomous platforms and integrated defense solutions. A successful candidate will not only have a strong technical background, but must also possess a vision for leadership that embraces Anduril's mission to disrupt the defense technology ecosystem across technical and programmatic domains. As Chief Engineer, you will be responsible for the end-to-end technical success and architectural coherence of complex, multi-disciplinary network systems. You will operate at the intersection of complex engineering challenges in embedded systems, networking protocols, mechanical integration, and strategic program execution. You will work directly with our most senior technical leaders, program managers, and customers to define, build, and deliver cutting-edge networking capabilities that impact national security. WHAT YOU'LL DO Technical Vision & Architecture: Own and define the comprehensive technical architecture, design principles, and engineering roadmap for complex, distributed network systems. Ensure technical consistency, scalability, performance, and cyber-resilience across all technical domains (embedded software, UI/UX design, network protocols, hardware integration, ruggedized mechanical designs). System Integrity & Risk Management: Serve as the ultimate technical arbiter, ensuring the integrity, reliability, security, and survivability of our network systems in contested and high security environments. Proactively identify and mitigate technical risks related to performance, security, and physical robustness. Engineering Leadership & Mentorship: Provide decisive technical leadership and guidance to large, multi-disciplinary engineering teams (Mechanical, Electrical, Software) to deliver high quality products that can be manufactured at scale. Foster a culture of technical excellence, rigorous design, rapid iteration, and continuous improvement, ensuring seamless collaboration across disciplines. Strategic Technical Guidance: Translate strategic objectives and customer needs into actionable technical requirements and solutions. Drive trade studies, technology selections, and critical design decisions related to network topology, protocol selection, embedded hardware integration, power management, thermal management, and software-defined networking. Stakeholder Engagement: Act as the primary technical interface with internal stakeholders (Product, Program Management, Executive Leadership) and external stakeholders (customers, partners, regulatory bodies), clearly articulating complex technical concepts, challenges, and solutions for network capabilities. Rapid Prototyping, Fielding, and Scaled Production: Drive aggressive timelines for design, development, integration, and testing of network systems, supporting rapid prototyping, fielding, and scaled production of operational capabilities for defense applications. REQUIRED QUALIFICATIONS 15+ years of progressive experience in complex network systems engineering, R&D, and product development, with a significant portion in a leadership or Chief Engineer capacity for multi-disciplinary systems. Deep and broad technical expertise across network system design and implementation, encompassing significant experience in at least two of the following areas, with a strong understanding of the others: Software Engineering: Network protocols (e.g., IP, routing, transport layer), distributed systems, embedded networking, real-time operating systems, cybersecurity for networks, data link layer implementation. Electrical Engineering: Digital communications, power systems for ruggedized network nodes, high-speed digital design for embedded processors, PCB design for communication systems. Mechanical Engineering: Ruggedized enclosure design, thermal management for radios and processors, vibration/shock mitigation, integration of network hardware onto various platforms (airborne, ground, maritime, soldier-worn). Cross-disciplinary systems integration experience, particularly bridging the gap between hardware and software for robust network performance in demanding environments. Proven ability to define, architect, and lead the development of highly complex, integrated network systems from concept through deployment and sustainment. Exceptional leadership skills with a track record of building, mentoring, and inspiring high-performing multi-disciplinary technical teams in fast-paced, challenging environments. Demonstrated experience in strategic technical planning, roadmapping, and managing technical debt while delivering on aggressive schedules for networking products. Strong problem-solving acumen, with the ability to break down highly ambiguous technical challenges related to network performance and resilience, and drive to practical, innovative solutions. Excellent communication, presentation, and interpersonal skills to effectively convey complex technical concepts to diverse audiences, including executives, customers, and technical teams across different engineering disciplines. Bachelor's degree in Computer Science, Electrical Engineering, Mechanical Engineering, Aerospace Engineering, Robotics, or a related technical field. Master's or Ph.D. preferred. Minimum Secret Security Clearance required. (Active TS/SCI strongly preferred). PREFERRED QUALIFICATIONS Background in cybersecurity for network infrastructure and resilience against near-peer nation state cyber risks. Experience with network modeling, simulation, and analysis tools for predicting performance in diverse environments. Demonstrated ability to drive technical decisions involving significant financial and programmatic impact for network system development. Familiarity with military communication standards and requirements (e.g., Joint All-Domain Command and Control (JADC2) concepts). US Salary Range $254,000-$336,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits. Protecting Yourself from Recruitment Scams Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. Please always verify communications: Direct from Anduril: If you receive an email from one of our recruiters, it will only come from address. Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to . Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain before providing any personal information or clicking on links. What to Do If You Suspect Fraud: . click apply for full job details
09/23/2026
Full time
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE JOB Anduril is seeking a Chief Engineer to lead the design, development, and technical integration for a product line of critical network capabilities. This role is not just about leading; it's about re-envisioning the technical future of secure, resilient, and high-bandwidth communication for all of Anduril and the DoW's autonomous platforms and integrated defense solutions. A successful candidate will not only have a strong technical background, but must also possess a vision for leadership that embraces Anduril's mission to disrupt the defense technology ecosystem across technical and programmatic domains. As Chief Engineer, you will be responsible for the end-to-end technical success and architectural coherence of complex, multi-disciplinary network systems. You will operate at the intersection of complex engineering challenges in embedded systems, networking protocols, mechanical integration, and strategic program execution. You will work directly with our most senior technical leaders, program managers, and customers to define, build, and deliver cutting-edge networking capabilities that impact national security. WHAT YOU'LL DO Technical Vision & Architecture: Own and define the comprehensive technical architecture, design principles, and engineering roadmap for complex, distributed network systems. Ensure technical consistency, scalability, performance, and cyber-resilience across all technical domains (embedded software, UI/UX design, network protocols, hardware integration, ruggedized mechanical designs). System Integrity & Risk Management: Serve as the ultimate technical arbiter, ensuring the integrity, reliability, security, and survivability of our network systems in contested and high security environments. Proactively identify and mitigate technical risks related to performance, security, and physical robustness. Engineering Leadership & Mentorship: Provide decisive technical leadership and guidance to large, multi-disciplinary engineering teams (Mechanical, Electrical, Software) to deliver high quality products that can be manufactured at scale. Foster a culture of technical excellence, rigorous design, rapid iteration, and continuous improvement, ensuring seamless collaboration across disciplines. Strategic Technical Guidance: Translate strategic objectives and customer needs into actionable technical requirements and solutions. Drive trade studies, technology selections, and critical design decisions related to network topology, protocol selection, embedded hardware integration, power management, thermal management, and software-defined networking. Stakeholder Engagement: Act as the primary technical interface with internal stakeholders (Product, Program Management, Executive Leadership) and external stakeholders (customers, partners, regulatory bodies), clearly articulating complex technical concepts, challenges, and solutions for network capabilities. Rapid Prototyping, Fielding, and Scaled Production: Drive aggressive timelines for design, development, integration, and testing of network systems, supporting rapid prototyping, fielding, and scaled production of operational capabilities for defense applications. REQUIRED QUALIFICATIONS 15+ years of progressive experience in complex network systems engineering, R&D, and product development, with a significant portion in a leadership or Chief Engineer capacity for multi-disciplinary systems. Deep and broad technical expertise across network system design and implementation, encompassing significant experience in at least two of the following areas, with a strong understanding of the others: Software Engineering: Network protocols (e.g., IP, routing, transport layer), distributed systems, embedded networking, real-time operating systems, cybersecurity for networks, data link layer implementation. Electrical Engineering: Digital communications, power systems for ruggedized network nodes, high-speed digital design for embedded processors, PCB design for communication systems. Mechanical Engineering: Ruggedized enclosure design, thermal management for radios and processors, vibration/shock mitigation, integration of network hardware onto various platforms (airborne, ground, maritime, soldier-worn). Cross-disciplinary systems integration experience, particularly bridging the gap between hardware and software for robust network performance in demanding environments. Proven ability to define, architect, and lead the development of highly complex, integrated network systems from concept through deployment and sustainment. Exceptional leadership skills with a track record of building, mentoring, and inspiring high-performing multi-disciplinary technical teams in fast-paced, challenging environments. Demonstrated experience in strategic technical planning, roadmapping, and managing technical debt while delivering on aggressive schedules for networking products. Strong problem-solving acumen, with the ability to break down highly ambiguous technical challenges related to network performance and resilience, and drive to practical, innovative solutions. Excellent communication, presentation, and interpersonal skills to effectively convey complex technical concepts to diverse audiences, including executives, customers, and technical teams across different engineering disciplines. Bachelor's degree in Computer Science, Electrical Engineering, Mechanical Engineering, Aerospace Engineering, Robotics, or a related technical field. Master's or Ph.D. preferred. Minimum Secret Security Clearance required. (Active TS/SCI strongly preferred). PREFERRED QUALIFICATIONS Background in cybersecurity for network infrastructure and resilience against near-peer nation state cyber risks. Experience with network modeling, simulation, and analysis tools for predicting performance in diverse environments. Demonstrated ability to drive technical decisions involving significant financial and programmatic impact for network system development. Familiarity with military communication standards and requirements (e.g., Joint All-Domain Command and Control (JADC2) concepts). US Salary Range $254,000-$336,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits. Protecting Yourself from Recruitment Scams Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. Please always verify communications: Direct from Anduril: If you receive an email from one of our recruiters, it will only come from address. Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to . Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain before providing any personal information or clicking on links. What to Do If You Suspect Fraud: . click apply for full job details
Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Please note that we do not offer visa sponsorship for this position. This role requires a minimum of 10 years of Life and Annuity information technology experience. KEY RESPONSIBILITIES National Life Group is in the midst of significant growth and enterprise transformation, requiring technology to evolve to the next gen of maturity to enable greater scale, better customer experiences, and foster top-line growth. The role of the Chief Technology Officer is to lead the modernization of the company's core insurance platforms and technology ecosystem so the organization can grow efficiently, innovate faster, and compete effectively in a rapidly changing life insurance and annuity market. The CTO will play a lead role in transforming and managing core technology platforms while driving innovation through technology and thought leadership. The CTO will be responsible for assessing the talent to ensure they are fit for purpose and provide the skills, capabilities, behaviors, and processes required to deliver a modern, agile, and integrated environment. The CTO will lead transformations across cloud computing, contemporary software architectures, continuous delivery and DevOps, Advanced Analytics, Machine Learning, and Artificial Intelligence. Additionally, the CTO will be a key partner in promoting new ways of working, including advanced concepts in Agile, Lean Product Development, Lean Operations, and Design Thinking. Collectively, the CTO is expected to lead these transformations to facilitate National Life's transformation as it competes in the AI era. Through disciplined execution, strong partnerships, and clear executive communication, this leader will ensure that technology investments are aligned with business priorities, deliver meaningful returns on investment, and support sustained growth. Ultimately, the CTO will help position National Life's technology capabilities as a strategic advantage. Success in this role will often require careful coordination of activities with the larger (approx. 850 people) IT organization. Candidates must demonstrate the ability to organize complex work streams and collaborate effectively with colleagues and business leaders to influence transformation in a highly outsourced, multi-vendor environment, including onshore and offshore teams. Top candidates will have demonstrated success and feel comfortable working in this heavily outsourced, globally distributed environment. This is a senior and critical role within the technology leadership team and will report directly to the Chief Information Officer and will have consideration for the CIO role in succession planning. Other specific responsibilities include: Responsible for all aspects of establishing quality technology platforms and services. Influence business outcomes collaboratively to define the "art of the possible" for the future state of National Life Develop and instill a core innovation and incubation strategy that fosters emerging technology solutions that capture economic value across the National Life organization. Develop a fit-for-purpose operating model, based on the right sourcing decisions, location, talent and capability strategy as well as a high-performing team. Responsible for ensuring the operating model is optimized in terms of cost and quality of service, and that internal resources and supplier partner relationships meet the agreed model and service framework. Create a culture of continuous improvement that proactively manages the resolution of complex problems, identifies their underlying causes and improves processes accordingly. The courage to challenge the status quo, fail forward, learn, and influence change through self-awareness, clear communication, humility, and vulnerability YEAR ONE CRITICAL SUCCESS FACTORS The key objectives of the role are to: Operate in a fast-paced environment while building trust with IT and the business Partner closely with the CIO and be able to run workloads independently Clearly understand and adopt the National Life culture and ways of working Establish credibility through relationships with business leaders and the IT organization as a whole Continue to bring process and rigor to the architecture and development organization Infuse AI into IT practices consistently to make it a fabric of IT development operations Build relationships with key stakeholders across the business; work diligently to understand business needs and tie those needs back into the IT organization, creating transparency as well as a customer-centric IT environment. Bring process and rigor to the IT organization, with particular emphasis on shoring up the architecture and software development lifecycle methodology. Assess the IT leadership team and develop or fortify as needed. Being able to present and story tell the IT Vision, Technical direction, and various transformation "pitches" to a wide variety of audiences spanning from Board, executive team, business leaders, business operations and IT teammates Bringing thought leadership by being asked to participate in various thought leadership areas, strategies, meetings, committees as more than just an IT representative The ability to give feedback and receive feedback. Demonstrably changing and learning through received feedback with vulnerability PROFESSIONAL EXPERIENCE/QUALIFICATIONS 20+ years of information technology experience and 10+ years of IT leadership and business transformation work in the life and annuities business is required. Deep understanding of the business landscape of a Life & Annuity organization, including but not limited to New Business, Underwriting, Claims, InForce management, Product development, Actuarial analysis, and Investment management. Recognized achievement in delivering a successful major technology transformation program, and in the delivery of a modern heavily cloud-based environment. Proven track record in identifying opportunities and delivering innovative and pragmatic digital solutions that challenge the status quo. Willingness to roll-up his/her sleeves and go both deep and wide into technology issues. Ability to effectively present technical or complex information to senior management with simplicity. Significant experience working with technology vendors through strategic partnership and managing a diverse workforce of internals and externals. Examples include eApplication, Policy Administration, eDelivery, Automated Underwriting, Digital Experiences, Hierarchy based compensation, Licensing and Contracting, Broker/Dealer automation, Fraud and Risk Management, CRM and Workflow Strong financial management experience and demonstrable track-record in driving continual improvements in the cost base. Experience developing and deploying IT change programs with detailed business case development and delivery at the board or business unit level. Track record of successfully working on complicated initiatives encased in ambiguity and uncertainty. Strong communication skills and persuasion and influencing skills. Broad experience in architecture and application software delivery. Adept at defining IT vision and strategy and identifying initiatives that lead to target state architectures and outcomes. Adept at continuous learning, especially in emerging areas of technology, modern work practices, and digital transformation. Strong and concise communication ability with persuasion and influencing skills in a matrixed organization Ability to coach, mentor, and develop a trusted learning organization that creates teams of future leaders Broad experience in application software delivery, infrastructure, security, data, and vendor management Adept at defining the IT technical direction and identification of initiatives that lead to target state architectures and outcomes. Then bringing people along towards the target state through leadership and influence Adept at continuous learning, especially in emerging areas of technology, modern work practices, and digital transformation Ability to create a culture of engagement, empowerment, execution, and trust amongst teams through self-awareness, influence, humility, and vulnerability EDUCATION Bachelor's degree in computer science, information systems, engineering, or a related engineering of science field is required. MBA or master's degree is required. Other certifications are preferred but not required AI PROFICIENCY EXPECTATIONS At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises . click apply for full job details
09/23/2026
Full time
Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Please note that we do not offer visa sponsorship for this position. This role requires a minimum of 10 years of Life and Annuity information technology experience. KEY RESPONSIBILITIES National Life Group is in the midst of significant growth and enterprise transformation, requiring technology to evolve to the next gen of maturity to enable greater scale, better customer experiences, and foster top-line growth. The role of the Chief Technology Officer is to lead the modernization of the company's core insurance platforms and technology ecosystem so the organization can grow efficiently, innovate faster, and compete effectively in a rapidly changing life insurance and annuity market. The CTO will play a lead role in transforming and managing core technology platforms while driving innovation through technology and thought leadership. The CTO will be responsible for assessing the talent to ensure they are fit for purpose and provide the skills, capabilities, behaviors, and processes required to deliver a modern, agile, and integrated environment. The CTO will lead transformations across cloud computing, contemporary software architectures, continuous delivery and DevOps, Advanced Analytics, Machine Learning, and Artificial Intelligence. Additionally, the CTO will be a key partner in promoting new ways of working, including advanced concepts in Agile, Lean Product Development, Lean Operations, and Design Thinking. Collectively, the CTO is expected to lead these transformations to facilitate National Life's transformation as it competes in the AI era. Through disciplined execution, strong partnerships, and clear executive communication, this leader will ensure that technology investments are aligned with business priorities, deliver meaningful returns on investment, and support sustained growth. Ultimately, the CTO will help position National Life's technology capabilities as a strategic advantage. Success in this role will often require careful coordination of activities with the larger (approx. 850 people) IT organization. Candidates must demonstrate the ability to organize complex work streams and collaborate effectively with colleagues and business leaders to influence transformation in a highly outsourced, multi-vendor environment, including onshore and offshore teams. Top candidates will have demonstrated success and feel comfortable working in this heavily outsourced, globally distributed environment. This is a senior and critical role within the technology leadership team and will report directly to the Chief Information Officer and will have consideration for the CIO role in succession planning. Other specific responsibilities include: Responsible for all aspects of establishing quality technology platforms and services. Influence business outcomes collaboratively to define the "art of the possible" for the future state of National Life Develop and instill a core innovation and incubation strategy that fosters emerging technology solutions that capture economic value across the National Life organization. Develop a fit-for-purpose operating model, based on the right sourcing decisions, location, talent and capability strategy as well as a high-performing team. Responsible for ensuring the operating model is optimized in terms of cost and quality of service, and that internal resources and supplier partner relationships meet the agreed model and service framework. Create a culture of continuous improvement that proactively manages the resolution of complex problems, identifies their underlying causes and improves processes accordingly. The courage to challenge the status quo, fail forward, learn, and influence change through self-awareness, clear communication, humility, and vulnerability YEAR ONE CRITICAL SUCCESS FACTORS The key objectives of the role are to: Operate in a fast-paced environment while building trust with IT and the business Partner closely with the CIO and be able to run workloads independently Clearly understand and adopt the National Life culture and ways of working Establish credibility through relationships with business leaders and the IT organization as a whole Continue to bring process and rigor to the architecture and development organization Infuse AI into IT practices consistently to make it a fabric of IT development operations Build relationships with key stakeholders across the business; work diligently to understand business needs and tie those needs back into the IT organization, creating transparency as well as a customer-centric IT environment. Bring process and rigor to the IT organization, with particular emphasis on shoring up the architecture and software development lifecycle methodology. Assess the IT leadership team and develop or fortify as needed. Being able to present and story tell the IT Vision, Technical direction, and various transformation "pitches" to a wide variety of audiences spanning from Board, executive team, business leaders, business operations and IT teammates Bringing thought leadership by being asked to participate in various thought leadership areas, strategies, meetings, committees as more than just an IT representative The ability to give feedback and receive feedback. Demonstrably changing and learning through received feedback with vulnerability PROFESSIONAL EXPERIENCE/QUALIFICATIONS 20+ years of information technology experience and 10+ years of IT leadership and business transformation work in the life and annuities business is required. Deep understanding of the business landscape of a Life & Annuity organization, including but not limited to New Business, Underwriting, Claims, InForce management, Product development, Actuarial analysis, and Investment management. Recognized achievement in delivering a successful major technology transformation program, and in the delivery of a modern heavily cloud-based environment. Proven track record in identifying opportunities and delivering innovative and pragmatic digital solutions that challenge the status quo. Willingness to roll-up his/her sleeves and go both deep and wide into technology issues. Ability to effectively present technical or complex information to senior management with simplicity. Significant experience working with technology vendors through strategic partnership and managing a diverse workforce of internals and externals. Examples include eApplication, Policy Administration, eDelivery, Automated Underwriting, Digital Experiences, Hierarchy based compensation, Licensing and Contracting, Broker/Dealer automation, Fraud and Risk Management, CRM and Workflow Strong financial management experience and demonstrable track-record in driving continual improvements in the cost base. Experience developing and deploying IT change programs with detailed business case development and delivery at the board or business unit level. Track record of successfully working on complicated initiatives encased in ambiguity and uncertainty. Strong communication skills and persuasion and influencing skills. Broad experience in architecture and application software delivery. Adept at defining IT vision and strategy and identifying initiatives that lead to target state architectures and outcomes. Adept at continuous learning, especially in emerging areas of technology, modern work practices, and digital transformation. Strong and concise communication ability with persuasion and influencing skills in a matrixed organization Ability to coach, mentor, and develop a trusted learning organization that creates teams of future leaders Broad experience in application software delivery, infrastructure, security, data, and vendor management Adept at defining the IT technical direction and identification of initiatives that lead to target state architectures and outcomes. Then bringing people along towards the target state through leadership and influence Adept at continuous learning, especially in emerging areas of technology, modern work practices, and digital transformation Ability to create a culture of engagement, empowerment, execution, and trust amongst teams through self-awareness, influence, humility, and vulnerability EDUCATION Bachelor's degree in computer science, information systems, engineering, or a related engineering of science field is required. MBA or master's degree is required. Other certifications are preferred but not required AI PROFICIENCY EXPECTATIONS At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises . click apply for full job details
National Life Insurance Company
Montpelier, Vermont
Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Please note that we do not offer visa sponsorship for this position. This role requires a minimum of 10 years of Life and Annuity information technology experience. KEY RESPONSIBILITIES National Life Group is in the midst of significant growth and enterprise transformation, requiring technology to evolve to the next gen of maturity to enable greater scale, better customer experiences, and foster top-line growth. The role of the Chief Technology Officer is to lead the modernization of the company's core insurance platforms and technology ecosystem so the organization can grow efficiently, innovate faster, and compete effectively in a rapidly changing life insurance and annuity market. The CTO will play a lead role in transforming and managing core technology platforms while driving innovation through technology and thought leadership. The CTO will be responsible for assessing the talent to ensure they are fit for purpose and provide the skills, capabilities, behaviors, and processes required to deliver a modern, agile, and integrated environment. The CTO will lead transformations across cloud computing, contemporary software architectures, continuous delivery and DevOps, Advanced Analytics, Machine Learning, and Artificial Intelligence. Additionally, the CTO will be a key partner in promoting new ways of working, including advanced concepts in Agile, Lean Product Development, Lean Operations, and Design Thinking. Collectively, the CTO is expected to lead these transformations to facilitate National Life's transformation as it competes in the AI era. Through disciplined execution, strong partnerships, and clear executive communication, this leader will ensure that technology investments are aligned with business priorities, deliver meaningful returns on investment, and support sustained growth. Ultimately, the CTO will help position National Life's technology capabilities as a strategic advantage. Success in this role will often require careful coordination of activities with the larger (approx. 850 people) IT organization. Candidates must demonstrate the ability to organize complex work streams and collaborate effectively with colleagues and business leaders to influence transformation in a highly outsourced, multi-vendor environment, including onshore and offshore teams. Top candidates will have demonstrated success and feel comfortable working in this heavily outsourced, globally distributed environment. This is a senior and critical role within the technology leadership team and will report directly to the Chief Information Officer and will have consideration for the CIO role in succession planning. Other specific responsibilities include: Responsible for all aspects of establishing quality technology platforms and services. Influence business outcomes collaboratively to define the "art of the possible" for the future state of National Life Develop and instill a core innovation and incubation strategy that fosters emerging technology solutions that capture economic value across the National Life organization. Develop a fit-for-purpose operating model, based on the right sourcing decisions, location, talent and capability strategy as well as a high-performing team. Responsible for ensuring the operating model is optimized in terms of cost and quality of service, and that internal resources and supplier partner relationships meet the agreed model and service framework. Create a culture of continuous improvement that proactively manages the resolution of complex problems, identifies their underlying causes and improves processes accordingly. The courage to challenge the status quo, fail forward, learn, and influence change through self-awareness, clear communication, humility, and vulnerability YEAR ONE CRITICAL SUCCESS FACTORS The key objectives of the role are to: Operate in a fast-paced environment while building trust with IT and the business Partner closely with the CIO and be able to run workloads independently Clearly understand and adopt the National Life culture and ways of working Establish credibility through relationships with business leaders and the IT organization as a whole Continue to bring process and rigor to the architecture and development organization Infuse AI into IT practices consistently to make it a fabric of IT development operations Build relationships with key stakeholders across the business; work diligently to understand business needs and tie those needs back into the IT organization, creating transparency as well as a customer-centric IT environment. Bring process and rigor to the IT organization, with particular emphasis on shoring up the architecture and software development lifecycle methodology. Assess the IT leadership team and develop or fortify as needed. Being able to present and story tell the IT Vision, Technical direction, and various transformation "pitches" to a wide variety of audiences spanning from Board, executive team, business leaders, business operations and IT teammates Bringing thought leadership by being asked to participate in various thought leadership areas, strategies, meetings, committees as more than just an IT representative The ability to give feedback and receive feedback. Demonstrably changing and learning through received feedback with vulnerability PROFESSIONAL EXPERIENCE/QUALIFICATIONS 20+ years of information technology experience and 10+ years of IT leadership and business transformation work in the life and annuities business is required. Deep understanding of the business landscape of a Life & Annuity organization, including but not limited to New Business, Underwriting, Claims, InForce management, Product development, Actuarial analysis, and Investment management. Recognized achievement in delivering a successful major technology transformation program, and in the delivery of a modern heavily cloud-based environment. Proven track record in identifying opportunities and delivering innovative and pragmatic digital solutions that challenge the status quo. Willingness to roll-up his/her sleeves and go both deep and wide into technology issues. Ability to effectively present technical or complex information to senior management with simplicity. Significant experience working with technology vendors through strategic partnership and managing a diverse workforce of internals and externals. Examples include eApplication, Policy Administration, eDelivery, Automated Underwriting, Digital Experiences, Hierarchy based compensation, Licensing and Contracting, Broker/Dealer automation, Fraud and Risk Management, CRM and Workflow Strong financial management experience and demonstrable track-record in driving continual improvements in the cost base. Experience developing and deploying IT change programs with detailed business case development and delivery at the board or business unit level. Track record of successfully working on complicated initiatives encased in ambiguity and uncertainty. Strong communication skills and persuasion and influencing skills. Broad experience in architecture and application software delivery. Adept at defining IT vision and strategy and identifying initiatives that lead to target state architectures and outcomes. Adept at continuous learning, especially in emerging areas of technology, modern work practices, and digital transformation. Strong and concise communication ability with persuasion and influencing skills in a matrixed organization Ability to coach, mentor, and develop a trusted learning organization that creates teams of future leaders Broad experience in application software delivery, infrastructure, security, data, and vendor management Adept at defining the IT technical direction and identification of initiatives that lead to target state architectures and outcomes. Then bringing people along towards the target state through leadership and influence Adept at continuous learning, especially in emerging areas of technology, modern work practices, and digital transformation Ability to create a culture of engagement, empowerment, execution, and trust amongst teams through self-awareness, influence, humility, and vulnerability EDUCATION Bachelor's degree in computer science, information systems, engineering, or a related engineering of science field is required. MBA or master's degree is required. Other certifications are preferred but not required AI PROFICIENCY EXPECTATIONS At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises . click apply for full job details
09/23/2026
Full time
Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Please note that we do not offer visa sponsorship for this position. This role requires a minimum of 10 years of Life and Annuity information technology experience. KEY RESPONSIBILITIES National Life Group is in the midst of significant growth and enterprise transformation, requiring technology to evolve to the next gen of maturity to enable greater scale, better customer experiences, and foster top-line growth. The role of the Chief Technology Officer is to lead the modernization of the company's core insurance platforms and technology ecosystem so the organization can grow efficiently, innovate faster, and compete effectively in a rapidly changing life insurance and annuity market. The CTO will play a lead role in transforming and managing core technology platforms while driving innovation through technology and thought leadership. The CTO will be responsible for assessing the talent to ensure they are fit for purpose and provide the skills, capabilities, behaviors, and processes required to deliver a modern, agile, and integrated environment. The CTO will lead transformations across cloud computing, contemporary software architectures, continuous delivery and DevOps, Advanced Analytics, Machine Learning, and Artificial Intelligence. Additionally, the CTO will be a key partner in promoting new ways of working, including advanced concepts in Agile, Lean Product Development, Lean Operations, and Design Thinking. Collectively, the CTO is expected to lead these transformations to facilitate National Life's transformation as it competes in the AI era. Through disciplined execution, strong partnerships, and clear executive communication, this leader will ensure that technology investments are aligned with business priorities, deliver meaningful returns on investment, and support sustained growth. Ultimately, the CTO will help position National Life's technology capabilities as a strategic advantage. Success in this role will often require careful coordination of activities with the larger (approx. 850 people) IT organization. Candidates must demonstrate the ability to organize complex work streams and collaborate effectively with colleagues and business leaders to influence transformation in a highly outsourced, multi-vendor environment, including onshore and offshore teams. Top candidates will have demonstrated success and feel comfortable working in this heavily outsourced, globally distributed environment. This is a senior and critical role within the technology leadership team and will report directly to the Chief Information Officer and will have consideration for the CIO role in succession planning. Other specific responsibilities include: Responsible for all aspects of establishing quality technology platforms and services. Influence business outcomes collaboratively to define the "art of the possible" for the future state of National Life Develop and instill a core innovation and incubation strategy that fosters emerging technology solutions that capture economic value across the National Life organization. Develop a fit-for-purpose operating model, based on the right sourcing decisions, location, talent and capability strategy as well as a high-performing team. Responsible for ensuring the operating model is optimized in terms of cost and quality of service, and that internal resources and supplier partner relationships meet the agreed model and service framework. Create a culture of continuous improvement that proactively manages the resolution of complex problems, identifies their underlying causes and improves processes accordingly. The courage to challenge the status quo, fail forward, learn, and influence change through self-awareness, clear communication, humility, and vulnerability YEAR ONE CRITICAL SUCCESS FACTORS The key objectives of the role are to: Operate in a fast-paced environment while building trust with IT and the business Partner closely with the CIO and be able to run workloads independently Clearly understand and adopt the National Life culture and ways of working Establish credibility through relationships with business leaders and the IT organization as a whole Continue to bring process and rigor to the architecture and development organization Infuse AI into IT practices consistently to make it a fabric of IT development operations Build relationships with key stakeholders across the business; work diligently to understand business needs and tie those needs back into the IT organization, creating transparency as well as a customer-centric IT environment. Bring process and rigor to the IT organization, with particular emphasis on shoring up the architecture and software development lifecycle methodology. Assess the IT leadership team and develop or fortify as needed. Being able to present and story tell the IT Vision, Technical direction, and various transformation "pitches" to a wide variety of audiences spanning from Board, executive team, business leaders, business operations and IT teammates Bringing thought leadership by being asked to participate in various thought leadership areas, strategies, meetings, committees as more than just an IT representative The ability to give feedback and receive feedback. Demonstrably changing and learning through received feedback with vulnerability PROFESSIONAL EXPERIENCE/QUALIFICATIONS 20+ years of information technology experience and 10+ years of IT leadership and business transformation work in the life and annuities business is required. Deep understanding of the business landscape of a Life & Annuity organization, including but not limited to New Business, Underwriting, Claims, InForce management, Product development, Actuarial analysis, and Investment management. Recognized achievement in delivering a successful major technology transformation program, and in the delivery of a modern heavily cloud-based environment. Proven track record in identifying opportunities and delivering innovative and pragmatic digital solutions that challenge the status quo. Willingness to roll-up his/her sleeves and go both deep and wide into technology issues. Ability to effectively present technical or complex information to senior management with simplicity. Significant experience working with technology vendors through strategic partnership and managing a diverse workforce of internals and externals. Examples include eApplication, Policy Administration, eDelivery, Automated Underwriting, Digital Experiences, Hierarchy based compensation, Licensing and Contracting, Broker/Dealer automation, Fraud and Risk Management, CRM and Workflow Strong financial management experience and demonstrable track-record in driving continual improvements in the cost base. Experience developing and deploying IT change programs with detailed business case development and delivery at the board or business unit level. Track record of successfully working on complicated initiatives encased in ambiguity and uncertainty. Strong communication skills and persuasion and influencing skills. Broad experience in architecture and application software delivery. Adept at defining IT vision and strategy and identifying initiatives that lead to target state architectures and outcomes. Adept at continuous learning, especially in emerging areas of technology, modern work practices, and digital transformation. Strong and concise communication ability with persuasion and influencing skills in a matrixed organization Ability to coach, mentor, and develop a trusted learning organization that creates teams of future leaders Broad experience in application software delivery, infrastructure, security, data, and vendor management Adept at defining the IT technical direction and identification of initiatives that lead to target state architectures and outcomes. Then bringing people along towards the target state through leadership and influence Adept at continuous learning, especially in emerging areas of technology, modern work practices, and digital transformation Ability to create a culture of engagement, empowerment, execution, and trust amongst teams through self-awareness, influence, humility, and vulnerability EDUCATION Bachelor's degree in computer science, information systems, engineering, or a related engineering of science field is required. MBA or master's degree is required. Other certifications are preferred but not required AI PROFICIENCY EXPECTATIONS At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises . click apply for full job details
Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Ares is seeking a Legal Engineering Lead (Associate Vice President) to join Corporate Technology, reporting to the Head of Legal and Compliance Technology. This role will lead engineering delivery, platform health, and ongoing evolution of technology solutions supporting Ares' Legal and related risk and third-party governance workflows-driving scalable, secure, and audit-ready capabilities that improve operational efficiency and control effectiveness. The ideal candidate is a hands-on engineering leader with deep familiarity across Legal/GC processes and related risk workflows, ideally from a large alternative asset manager or similarly complex regulated firm (large law firm experience supporting sophisticated legal operations is also valued). This leader will bring strong technical fundamentals (e.g., SQL and at least one coding language), experience with integrations and data platforms, and the ability to partner closely with business stakeholders and vendors to deliver measurable outcomes. This role requires experience implementing and operating modern legal and risk platforms, including matter management and e-billing (e.g., Simple Legal / Passport / Apperio or similar), Legal Entity Management (e.g., GEMS), Contract Lifecycle Management (CLM) solutions (e.g., Icertis, Ironclad), and third-party risk management (TPRM) and intake tooling (e.g., Zip and comparable platforms). RESPONSIBILITIES: • Lead engineering delivery and operational ownership for the Legal and technology portfolio, ensuring solutions are scalable, resilient, secure, and audit-ready. • Serve as the technical lead for platform strategy, implementation, and support across Legal systems, including matter management/e-billing, legal entity management, CLM, and third-party intake/TPRM tooling. • Partner with Legal, and key stakeholder groups to translate business needs into clear technical requirements, solution designs, delivery plans, and measurable outcomes. • Own end-to-end delivery: discovery, architecture/design, build/configuration, testing/UAT, release, and production support-aligned with SDLC, change management, and operational readiness. • Establish and maintain integration patterns and data flows across core platforms (APIs, batch, middleware), supporting reporting, auditability, and downstream finance/procurement or records-management dependencies. • Drive strong engineering discipline: configuration standards, code quality, peer review, automated testing where applicable, environment management, and release governance. • Ensure embedded controls across workflows: approvals, access management, segregation of duties, evidence capture, and traceability aligned to audit and regulatory expectations. • Lead a small team of technical resources, providing coaching, prioritization, and delivery oversight; foster a culture of accountability and continuous improvement. • Manage vendors/partners as needed: solution selection support, implementation oversight, SLA/service performance, roadmap alignment, and cost management. • Provide transparent, executive-ready reporting on platform health, delivery status, risks/issues, dependencies, and remediation plans QUALIFICATIONS: 5+ years of progressive technology experience, including significant hands-on delivery experience supporting Legal systems and governance platforms in a complex environment. Experience in complex, regulated financial services; alternative asset management experience strongly preferred. Bachelor's degree required; Computer Science/Engineering background preferred. Strong written and verbal communication skills; proven ability to influence and collaborate across senior business and technology stakeholders. Demonstrated people leadership experience (direct management and/or leading teams through delivery and operations). Experience Required Strong engineering fundamentals and hands-on delivery experience, including: SQL (required), data analysis/troubleshooting, and comfort navigating complex process and data flows Experience with at least one general-purpose language (e.g., Python, Java, C#, JavaScript) and common integration approaches (REST APIs, services, batch) Working knowledge of SDLC, testing strategies, release/change management, and production support Experience implementing and supporting Legal and related risk platforms, including one or more of: Matter management / e-billing ecosystems (e.g., SimpleLegal, Passport, Apperio or similar) Legal Entity Management (e.g., GEMS or similar) CLM platforms (e.g., Icertis, Ironclad or similar) Intake and/or TPRM tooling (e.g., Zip and comparable tools) Experience with integrations and data/reporting enablement, including monitoring, data quality, and reconciliation practices. Demonstrated ability to deliver secure, audit-ready solutions with robust traceability, workflow transparency, and evidence retention. Proven ability to lead small teams and deliver results through a mix of direct technical contribution and team oversight. Vendor/SI management experience is a plus. Preferred Qualifications Familiarity applying automation and/or AI-enabled capabilities to legal operations (e.g., document classification, summarization, clause extraction, intake triage), with a strong governance and controls mindset. Experience establishing platform standards and scalable operating models (configuration governance, release discipline, support/runbooks). Strong process mapping and documentation skills (e.g., Lucidchart) to support requirements clarity and stakeholder alignment. General Requirements Ability to thrive in a fast-paced environment, manage competing priorities, and deliver high-quality outcomes. Strong ownership mindset with disciplined execution and attention to detail. Comfortable operating in ambiguity and translating evolving business needs into durable technical solutions. Collaborative, service-oriented approach; able to build credibility with Legal stakeholders and partner effectively across Corporate Technology. Willingness to flex hours as needed to support global stakeholders and production needs. Reporting Relationships Compensation The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role. $180,000 - $220,000 The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit. Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more. There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.
09/23/2026
Full time
Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Ares is seeking a Legal Engineering Lead (Associate Vice President) to join Corporate Technology, reporting to the Head of Legal and Compliance Technology. This role will lead engineering delivery, platform health, and ongoing evolution of technology solutions supporting Ares' Legal and related risk and third-party governance workflows-driving scalable, secure, and audit-ready capabilities that improve operational efficiency and control effectiveness. The ideal candidate is a hands-on engineering leader with deep familiarity across Legal/GC processes and related risk workflows, ideally from a large alternative asset manager or similarly complex regulated firm (large law firm experience supporting sophisticated legal operations is also valued). This leader will bring strong technical fundamentals (e.g., SQL and at least one coding language), experience with integrations and data platforms, and the ability to partner closely with business stakeholders and vendors to deliver measurable outcomes. This role requires experience implementing and operating modern legal and risk platforms, including matter management and e-billing (e.g., Simple Legal / Passport / Apperio or similar), Legal Entity Management (e.g., GEMS), Contract Lifecycle Management (CLM) solutions (e.g., Icertis, Ironclad), and third-party risk management (TPRM) and intake tooling (e.g., Zip and comparable platforms). RESPONSIBILITIES: • Lead engineering delivery and operational ownership for the Legal and technology portfolio, ensuring solutions are scalable, resilient, secure, and audit-ready. • Serve as the technical lead for platform strategy, implementation, and support across Legal systems, including matter management/e-billing, legal entity management, CLM, and third-party intake/TPRM tooling. • Partner with Legal, and key stakeholder groups to translate business needs into clear technical requirements, solution designs, delivery plans, and measurable outcomes. • Own end-to-end delivery: discovery, architecture/design, build/configuration, testing/UAT, release, and production support-aligned with SDLC, change management, and operational readiness. • Establish and maintain integration patterns and data flows across core platforms (APIs, batch, middleware), supporting reporting, auditability, and downstream finance/procurement or records-management dependencies. • Drive strong engineering discipline: configuration standards, code quality, peer review, automated testing where applicable, environment management, and release governance. • Ensure embedded controls across workflows: approvals, access management, segregation of duties, evidence capture, and traceability aligned to audit and regulatory expectations. • Lead a small team of technical resources, providing coaching, prioritization, and delivery oversight; foster a culture of accountability and continuous improvement. • Manage vendors/partners as needed: solution selection support, implementation oversight, SLA/service performance, roadmap alignment, and cost management. • Provide transparent, executive-ready reporting on platform health, delivery status, risks/issues, dependencies, and remediation plans QUALIFICATIONS: 5+ years of progressive technology experience, including significant hands-on delivery experience supporting Legal systems and governance platforms in a complex environment. Experience in complex, regulated financial services; alternative asset management experience strongly preferred. Bachelor's degree required; Computer Science/Engineering background preferred. Strong written and verbal communication skills; proven ability to influence and collaborate across senior business and technology stakeholders. Demonstrated people leadership experience (direct management and/or leading teams through delivery and operations). Experience Required Strong engineering fundamentals and hands-on delivery experience, including: SQL (required), data analysis/troubleshooting, and comfort navigating complex process and data flows Experience with at least one general-purpose language (e.g., Python, Java, C#, JavaScript) and common integration approaches (REST APIs, services, batch) Working knowledge of SDLC, testing strategies, release/change management, and production support Experience implementing and supporting Legal and related risk platforms, including one or more of: Matter management / e-billing ecosystems (e.g., SimpleLegal, Passport, Apperio or similar) Legal Entity Management (e.g., GEMS or similar) CLM platforms (e.g., Icertis, Ironclad or similar) Intake and/or TPRM tooling (e.g., Zip and comparable tools) Experience with integrations and data/reporting enablement, including monitoring, data quality, and reconciliation practices. Demonstrated ability to deliver secure, audit-ready solutions with robust traceability, workflow transparency, and evidence retention. Proven ability to lead small teams and deliver results through a mix of direct technical contribution and team oversight. Vendor/SI management experience is a plus. Preferred Qualifications Familiarity applying automation and/or AI-enabled capabilities to legal operations (e.g., document classification, summarization, clause extraction, intake triage), with a strong governance and controls mindset. Experience establishing platform standards and scalable operating models (configuration governance, release discipline, support/runbooks). Strong process mapping and documentation skills (e.g., Lucidchart) to support requirements clarity and stakeholder alignment. General Requirements Ability to thrive in a fast-paced environment, manage competing priorities, and deliver high-quality outcomes. Strong ownership mindset with disciplined execution and attention to detail. Comfortable operating in ambiguity and translating evolving business needs into durable technical solutions. Collaborative, service-oriented approach; able to build credibility with Legal stakeholders and partner effectively across Corporate Technology. Willingness to flex hours as needed to support global stakeholders and production needs. Reporting Relationships Compensation The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role. $180,000 - $220,000 The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit. Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more. There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role You will be the technical leader for Digital Identity at SoFi under the Sofi Technology Solution Group: the platform group that powers identity, authorization, and entitlements for every product and every member across the company. Digital Identity runs Tier-0 infrastructure: the highest criticality rating at SoFi. Every product line, banking, lending, investing, credit cards, crypto depends on these platforms to know who a member is, what they're entitled to, and what they're authorized to do. When these platforms are down, SoFi is down. You'll define the technical strategy for this group. You'll architect solutions for complex, ambiguous problems: multi-person access patterns, cross-organizational platform convergence, and data integrity at financial-services scale. You'll build the engineering processes and culture that let a lean team operate Tier-0 infrastructure with confidence. And you'll push the boundaries of how we build, leveraging AI to accelerate development, prototype faster, and experiment with approaches that would have been impractical two years ago. What You'll Own Platform Technical Strategy Digital Identity operates multiple Tier-0 platforms spanning identity resolution, entitlement management, and fine-grained authorization. You own the technical strategy across all of them: setting the architectural direction, executing and leading designs, and ensuring the platforms evolve as a coherent system rather than independent services. Complex Authorization Architecture SoFi is expanding into scenarios where multiple people interact with shared financial resources: across business, family, and custodial contexts. You'll design the unified platform architecture that handles these patterns at scale: consistent access models, compliance-grade audit trails, and enforcement of regulatory requirements. This is one platform problem with many product surfaces. Cross-Organization Platform Convergence SoFi operates and integrates with multiple technology organizations with overlapping identity and authorization infrastructure. You'll lead the architectural vision for convergence: a shared platform primitives that multiple organizations consume while preserving the flexibility each product line needs. This requires navigating competing priorities, different technical stacks, and organizational boundaries. Operational Excellence & Data Integrity Tier-0 financial platforms demand more than uptime. You'll architect the verification and reconciliation systems that prove these platforms are correct: automated integrity checks, drift detection, and self-healing mechanisms. You'll establish the operational processes, incident response standards, and reliability practices that let the team ship with confidence and sleep at night. Engineering Culture & Team Uplift You'll raise the bar for how this team builds software. That means establishing rigorous design review processes, defining engineering standards that compound over time, mentoring senior ICs into technical leaders, and creating the feedback loops that turn incidents into prevention. You're not just the best engineer on the team: you're the reason the whole team gets better. Strategic Investment Identification You won't just execute on the roadmap handed to you. You'll identify the next set of high-leverage technical investments: where the platforms should go, what capabilities are missing, which emerging patterns (in authorization, in AI, in infrastructure) should be adopted before the business asks for them. What We're Looking For Required: Distributed systems architecture at scale. You've designed and shipped platforms that other engineering teams depend on: not just consumed services, but built them. You understand the failure modes of event-driven systems, eventual consistency, and cross-service data integrity. You've made hard tradeoffs between consistency, availability, and latency in production. Technical leadership with accountability built in. You don't just design systems: you design systems that prove they're correct. Reconciliation mechanisms, audit trails, integrity guarantees, automated verification. You've built infrastructure where "trust but verify" is architecture, not process. AI fluency and innovation. You actively use AI to build, prototype, and experiment. You've integrated AI-assisted development into your workflow and can articulate where it accelerates engineering and where it introduces risk. You push teams to adopt AI-native approaches to development not as a novelty, but as a competitive advantage in velocity and experimentation. Group-level influence and execution. You've driven technical strategy across multiple teams. You've navigated ambiguity where business goals were clear but the right technical problems to solve were not. You've represented your organization's technical direction to peer groups and senior / executive leadership. Engineering culture builder. You've established processes, standards, and practices that made entire teams more effective and not just shipped features yourself. You care about design review rigor, operational readiness, on-call excellence, and mentoring senior engineers into technical leaders. Ownership of outcomes, not just systems. You measure your work by what it enabled such as products shipped, risks eliminated, teams unblocked and not by the complexity of what you built. Preferred: Experience building identity & authorization platforms especially in multi-tenant or consumer-facing contexts. Familiarity with relationship-based access control models, fine-grained authorization systems, or identity federation infrastructure. Experience in financial services or regulated industries where compliance, audit trails, and data integrity are architectural requirements, not afterthoughts. Track record of platform convergence: merging or unifying infrastructure across acquisitions, subsidiaries, or organizations with different technical stacks. What This Isn't: This is not a role for someone who wants to write code in a corner. You'll spend significant time on architecture, cross-team alignment, design reviews, and mentorship. You will write code and drive credibility with your depth but the highest-leverage output is the technical direction you set, the engineering culture you build, and the engineers you develop. Why This Role? Scope. Digital Identity is horizontal infrastructure. Every product at SoFi depends on your platforms. A design decision you make affects millions of members. Hard problems. Multi-person financial authorization, cross-org platform convergence, data integrity at Tier-0 scale. These aren't optimizations: they're greenfield architecture for a company-wide platform. Visibility. Tier-0 means executives know when you ship and when you don't. Impact is not abstract here. Build + Lead. Deep distributed systems work and Group-level technical leadership. You'll build both muscles, every week. You'll architect systems and build the team's engineering culture in equal measure. AI-forward engineering. We're not waiting for the industry to figure out how AI changes platform engineering. You'll help define that for Digital Identity, using AI to move faster, experiment more, and build systems that would have been impractical with traditional approaches alone. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities . click apply for full job details
09/23/2026
Full time
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role You will be the technical leader for Digital Identity at SoFi under the Sofi Technology Solution Group: the platform group that powers identity, authorization, and entitlements for every product and every member across the company. Digital Identity runs Tier-0 infrastructure: the highest criticality rating at SoFi. Every product line, banking, lending, investing, credit cards, crypto depends on these platforms to know who a member is, what they're entitled to, and what they're authorized to do. When these platforms are down, SoFi is down. You'll define the technical strategy for this group. You'll architect solutions for complex, ambiguous problems: multi-person access patterns, cross-organizational platform convergence, and data integrity at financial-services scale. You'll build the engineering processes and culture that let a lean team operate Tier-0 infrastructure with confidence. And you'll push the boundaries of how we build, leveraging AI to accelerate development, prototype faster, and experiment with approaches that would have been impractical two years ago. What You'll Own Platform Technical Strategy Digital Identity operates multiple Tier-0 platforms spanning identity resolution, entitlement management, and fine-grained authorization. You own the technical strategy across all of them: setting the architectural direction, executing and leading designs, and ensuring the platforms evolve as a coherent system rather than independent services. Complex Authorization Architecture SoFi is expanding into scenarios where multiple people interact with shared financial resources: across business, family, and custodial contexts. You'll design the unified platform architecture that handles these patterns at scale: consistent access models, compliance-grade audit trails, and enforcement of regulatory requirements. This is one platform problem with many product surfaces. Cross-Organization Platform Convergence SoFi operates and integrates with multiple technology organizations with overlapping identity and authorization infrastructure. You'll lead the architectural vision for convergence: a shared platform primitives that multiple organizations consume while preserving the flexibility each product line needs. This requires navigating competing priorities, different technical stacks, and organizational boundaries. Operational Excellence & Data Integrity Tier-0 financial platforms demand more than uptime. You'll architect the verification and reconciliation systems that prove these platforms are correct: automated integrity checks, drift detection, and self-healing mechanisms. You'll establish the operational processes, incident response standards, and reliability practices that let the team ship with confidence and sleep at night. Engineering Culture & Team Uplift You'll raise the bar for how this team builds software. That means establishing rigorous design review processes, defining engineering standards that compound over time, mentoring senior ICs into technical leaders, and creating the feedback loops that turn incidents into prevention. You're not just the best engineer on the team: you're the reason the whole team gets better. Strategic Investment Identification You won't just execute on the roadmap handed to you. You'll identify the next set of high-leverage technical investments: where the platforms should go, what capabilities are missing, which emerging patterns (in authorization, in AI, in infrastructure) should be adopted before the business asks for them. What We're Looking For Required: Distributed systems architecture at scale. You've designed and shipped platforms that other engineering teams depend on: not just consumed services, but built them. You understand the failure modes of event-driven systems, eventual consistency, and cross-service data integrity. You've made hard tradeoffs between consistency, availability, and latency in production. Technical leadership with accountability built in. You don't just design systems: you design systems that prove they're correct. Reconciliation mechanisms, audit trails, integrity guarantees, automated verification. You've built infrastructure where "trust but verify" is architecture, not process. AI fluency and innovation. You actively use AI to build, prototype, and experiment. You've integrated AI-assisted development into your workflow and can articulate where it accelerates engineering and where it introduces risk. You push teams to adopt AI-native approaches to development not as a novelty, but as a competitive advantage in velocity and experimentation. Group-level influence and execution. You've driven technical strategy across multiple teams. You've navigated ambiguity where business goals were clear but the right technical problems to solve were not. You've represented your organization's technical direction to peer groups and senior / executive leadership. Engineering culture builder. You've established processes, standards, and practices that made entire teams more effective and not just shipped features yourself. You care about design review rigor, operational readiness, on-call excellence, and mentoring senior engineers into technical leaders. Ownership of outcomes, not just systems. You measure your work by what it enabled such as products shipped, risks eliminated, teams unblocked and not by the complexity of what you built. Preferred: Experience building identity & authorization platforms especially in multi-tenant or consumer-facing contexts. Familiarity with relationship-based access control models, fine-grained authorization systems, or identity federation infrastructure. Experience in financial services or regulated industries where compliance, audit trails, and data integrity are architectural requirements, not afterthoughts. Track record of platform convergence: merging or unifying infrastructure across acquisitions, subsidiaries, or organizations with different technical stacks. What This Isn't: This is not a role for someone who wants to write code in a corner. You'll spend significant time on architecture, cross-team alignment, design reviews, and mentorship. You will write code and drive credibility with your depth but the highest-leverage output is the technical direction you set, the engineering culture you build, and the engineers you develop. Why This Role? Scope. Digital Identity is horizontal infrastructure. Every product at SoFi depends on your platforms. A design decision you make affects millions of members. Hard problems. Multi-person financial authorization, cross-org platform convergence, data integrity at Tier-0 scale. These aren't optimizations: they're greenfield architecture for a company-wide platform. Visibility. Tier-0 means executives know when you ship and when you don't. Impact is not abstract here. Build + Lead. Deep distributed systems work and Group-level technical leadership. You'll build both muscles, every week. You'll architect systems and build the team's engineering culture in equal measure. AI-forward engineering. We're not waiting for the industry to figure out how AI changes platform engineering. You'll help define that for Digital Identity, using AI to move faster, experiment more, and build systems that would have been impractical with traditional approaches alone. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities . click apply for full job details
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role You will be the technical leader for Digital Identity at SoFi under the Sofi Technology Solution Group: the platform group that powers identity, authorization, and entitlements for every product and every member across the company. Digital Identity runs Tier-0 infrastructure: the highest criticality rating at SoFi. Every product line, banking, lending, investing, credit cards, crypto depends on these platforms to know who a member is, what they're entitled to, and what they're authorized to do. When these platforms are down, SoFi is down. You'll define the technical strategy for this group. You'll architect solutions for complex, ambiguous problems: multi-person access patterns, cross-organizational platform convergence, and data integrity at financial-services scale. You'll build the engineering processes and culture that let a lean team operate Tier-0 infrastructure with confidence. And you'll push the boundaries of how we build, leveraging AI to accelerate development, prototype faster, and experiment with approaches that would have been impractical two years ago. What You'll Own Platform Technical Strategy Digital Identity operates multiple Tier-0 platforms spanning identity resolution, entitlement management, and fine-grained authorization. You own the technical strategy across all of them: setting the architectural direction, executing and leading designs, and ensuring the platforms evolve as a coherent system rather than independent services. Complex Authorization Architecture SoFi is expanding into scenarios where multiple people interact with shared financial resources: across business, family, and custodial contexts. You'll design the unified platform architecture that handles these patterns at scale: consistent access models, compliance-grade audit trails, and enforcement of regulatory requirements. This is one platform problem with many product surfaces. Cross-Organization Platform Convergence SoFi operates and integrates with multiple technology organizations with overlapping identity and authorization infrastructure. You'll lead the architectural vision for convergence: a shared platform primitives that multiple organizations consume while preserving the flexibility each product line needs. This requires navigating competing priorities, different technical stacks, and organizational boundaries. Operational Excellence & Data Integrity Tier-0 financial platforms demand more than uptime. You'll architect the verification and reconciliation systems that prove these platforms are correct: automated integrity checks, drift detection, and self-healing mechanisms. You'll establish the operational processes, incident response standards, and reliability practices that let the team ship with confidence and sleep at night. Engineering Culture & Team Uplift You'll raise the bar for how this team builds software. That means establishing rigorous design review processes, defining engineering standards that compound over time, mentoring senior ICs into technical leaders, and creating the feedback loops that turn incidents into prevention. You're not just the best engineer on the team: you're the reason the whole team gets better. Strategic Investment Identification You won't just execute on the roadmap handed to you. You'll identify the next set of high-leverage technical investments: where the platforms should go, what capabilities are missing, which emerging patterns (in authorization, in AI, in infrastructure) should be adopted before the business asks for them. What We're Looking For Required: Distributed systems architecture at scale. You've designed and shipped platforms that other engineering teams depend on: not just consumed services, but built them. You understand the failure modes of event-driven systems, eventual consistency, and cross-service data integrity. You've made hard tradeoffs between consistency, availability, and latency in production. Technical leadership with accountability built in. You don't just design systems: you design systems that prove they're correct. Reconciliation mechanisms, audit trails, integrity guarantees, automated verification. You've built infrastructure where "trust but verify" is architecture, not process. AI fluency and innovation. You actively use AI to build, prototype, and experiment. You've integrated AI-assisted development into your workflow and can articulate where it accelerates engineering and where it introduces risk. You push teams to adopt AI-native approaches to development not as a novelty, but as a competitive advantage in velocity and experimentation. Group-level influence and execution. You've driven technical strategy across multiple teams. You've navigated ambiguity where business goals were clear but the right technical problems to solve were not. You've represented your organization's technical direction to peer groups and senior / executive leadership. Engineering culture builder. You've established processes, standards, and practices that made entire teams more effective and not just shipped features yourself. You care about design review rigor, operational readiness, on-call excellence, and mentoring senior engineers into technical leaders. Ownership of outcomes, not just systems. You measure your work by what it enabled such as products shipped, risks eliminated, teams unblocked and not by the complexity of what you built. Preferred: Experience building identity & authorization platforms especially in multi-tenant or consumer-facing contexts. Familiarity with relationship-based access control models, fine-grained authorization systems, or identity federation infrastructure. Experience in financial services or regulated industries where compliance, audit trails, and data integrity are architectural requirements, not afterthoughts. Track record of platform convergence: merging or unifying infrastructure across acquisitions, subsidiaries, or organizations with different technical stacks. What This Isn't: This is not a role for someone who wants to write code in a corner. You'll spend significant time on architecture, cross-team alignment, design reviews, and mentorship. You will write code and drive credibility with your depth but the highest-leverage output is the technical direction you set, the engineering culture you build, and the engineers you develop. Why This Role? Scope. Digital Identity is horizontal infrastructure. Every product at SoFi depends on your platforms. A design decision you make affects millions of members. Hard problems. Multi-person financial authorization, cross-org platform convergence, data integrity at Tier-0 scale. These aren't optimizations: they're greenfield architecture for a company-wide platform. Visibility. Tier-0 means executives know when you ship and when you don't. Impact is not abstract here. Build + Lead. Deep distributed systems work and Group-level technical leadership. You'll build both muscles, every week. You'll architect systems and build the team's engineering culture in equal measure. AI-forward engineering. We're not waiting for the industry to figure out how AI changes platform engineering. You'll help define that for Digital Identity, using AI to move faster, experiment more, and build systems that would have been impractical with traditional approaches alone. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities . click apply for full job details
09/23/2026
Full time
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role You will be the technical leader for Digital Identity at SoFi under the Sofi Technology Solution Group: the platform group that powers identity, authorization, and entitlements for every product and every member across the company. Digital Identity runs Tier-0 infrastructure: the highest criticality rating at SoFi. Every product line, banking, lending, investing, credit cards, crypto depends on these platforms to know who a member is, what they're entitled to, and what they're authorized to do. When these platforms are down, SoFi is down. You'll define the technical strategy for this group. You'll architect solutions for complex, ambiguous problems: multi-person access patterns, cross-organizational platform convergence, and data integrity at financial-services scale. You'll build the engineering processes and culture that let a lean team operate Tier-0 infrastructure with confidence. And you'll push the boundaries of how we build, leveraging AI to accelerate development, prototype faster, and experiment with approaches that would have been impractical two years ago. What You'll Own Platform Technical Strategy Digital Identity operates multiple Tier-0 platforms spanning identity resolution, entitlement management, and fine-grained authorization. You own the technical strategy across all of them: setting the architectural direction, executing and leading designs, and ensuring the platforms evolve as a coherent system rather than independent services. Complex Authorization Architecture SoFi is expanding into scenarios where multiple people interact with shared financial resources: across business, family, and custodial contexts. You'll design the unified platform architecture that handles these patterns at scale: consistent access models, compliance-grade audit trails, and enforcement of regulatory requirements. This is one platform problem with many product surfaces. Cross-Organization Platform Convergence SoFi operates and integrates with multiple technology organizations with overlapping identity and authorization infrastructure. You'll lead the architectural vision for convergence: a shared platform primitives that multiple organizations consume while preserving the flexibility each product line needs. This requires navigating competing priorities, different technical stacks, and organizational boundaries. Operational Excellence & Data Integrity Tier-0 financial platforms demand more than uptime. You'll architect the verification and reconciliation systems that prove these platforms are correct: automated integrity checks, drift detection, and self-healing mechanisms. You'll establish the operational processes, incident response standards, and reliability practices that let the team ship with confidence and sleep at night. Engineering Culture & Team Uplift You'll raise the bar for how this team builds software. That means establishing rigorous design review processes, defining engineering standards that compound over time, mentoring senior ICs into technical leaders, and creating the feedback loops that turn incidents into prevention. You're not just the best engineer on the team: you're the reason the whole team gets better. Strategic Investment Identification You won't just execute on the roadmap handed to you. You'll identify the next set of high-leverage technical investments: where the platforms should go, what capabilities are missing, which emerging patterns (in authorization, in AI, in infrastructure) should be adopted before the business asks for them. What We're Looking For Required: Distributed systems architecture at scale. You've designed and shipped platforms that other engineering teams depend on: not just consumed services, but built them. You understand the failure modes of event-driven systems, eventual consistency, and cross-service data integrity. You've made hard tradeoffs between consistency, availability, and latency in production. Technical leadership with accountability built in. You don't just design systems: you design systems that prove they're correct. Reconciliation mechanisms, audit trails, integrity guarantees, automated verification. You've built infrastructure where "trust but verify" is architecture, not process. AI fluency and innovation. You actively use AI to build, prototype, and experiment. You've integrated AI-assisted development into your workflow and can articulate where it accelerates engineering and where it introduces risk. You push teams to adopt AI-native approaches to development not as a novelty, but as a competitive advantage in velocity and experimentation. Group-level influence and execution. You've driven technical strategy across multiple teams. You've navigated ambiguity where business goals were clear but the right technical problems to solve were not. You've represented your organization's technical direction to peer groups and senior / executive leadership. Engineering culture builder. You've established processes, standards, and practices that made entire teams more effective and not just shipped features yourself. You care about design review rigor, operational readiness, on-call excellence, and mentoring senior engineers into technical leaders. Ownership of outcomes, not just systems. You measure your work by what it enabled such as products shipped, risks eliminated, teams unblocked and not by the complexity of what you built. Preferred: Experience building identity & authorization platforms especially in multi-tenant or consumer-facing contexts. Familiarity with relationship-based access control models, fine-grained authorization systems, or identity federation infrastructure. Experience in financial services or regulated industries where compliance, audit trails, and data integrity are architectural requirements, not afterthoughts. Track record of platform convergence: merging or unifying infrastructure across acquisitions, subsidiaries, or organizations with different technical stacks. What This Isn't: This is not a role for someone who wants to write code in a corner. You'll spend significant time on architecture, cross-team alignment, design reviews, and mentorship. You will write code and drive credibility with your depth but the highest-leverage output is the technical direction you set, the engineering culture you build, and the engineers you develop. Why This Role? Scope. Digital Identity is horizontal infrastructure. Every product at SoFi depends on your platforms. A design decision you make affects millions of members. Hard problems. Multi-person financial authorization, cross-org platform convergence, data integrity at Tier-0 scale. These aren't optimizations: they're greenfield architecture for a company-wide platform. Visibility. Tier-0 means executives know when you ship and when you don't. Impact is not abstract here. Build + Lead. Deep distributed systems work and Group-level technical leadership. You'll build both muscles, every week. You'll architect systems and build the team's engineering culture in equal measure. AI-forward engineering. We're not waiting for the industry to figure out how AI changes platform engineering. You'll help define that for Digital Identity, using AI to move faster, experiment more, and build systems that would have been impractical with traditional approaches alone. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities . click apply for full job details
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Search and Discovery Product The Search and Discovery Product Team is responsible for creating a world class search and discovery shopping experience for our customers, from "intent" based shopping to delighting the customer with serendipitous product discovery on every visit. We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience of finding the right fresh groceries delivered to your door the next morning, should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive! Role Overview With the latest advances in AI/ML, we have the opportunity to rethink the traditional search stack to deliver unique high-quality experiences to our customers that were traditionally outside the realm of possibility. This Search Product leader will be responsible for a key area of Search within the Search & Discovery org as a senior IC or Tech lead who may mentor some junior PMs along with their own IC scope. What You Will Do Strategic Impact: Define and execute on the vision, strategy, and roadmap for Search - driving quarterly planning and driving daily execution to deliver unique customer experiences. Goal Ownership & Execution: Partner with business and technology stakeholders to define OKRs and identify key problems that unlock targeted growth. Own and deliver OKRs by defining product roadmaps and driving day-to-day execution, ensuring high-quality and timely delivery. Metrics Definition & Data-Driven Insights: Define input and output metrics, regularly reviewing them to proactively gain insights and improve search. Conduct deep data analysis to generate actionable insights for defining and solving complex business problems. Competitive Analysis & Benchmarking: Perform competitive analysis to understand how leading eCommerce businesses solve problems and benchmark Coupang's products and practices against global best-in-class standards, identifying opportunities for improvement. Cross-Functional Collaboration: Effectively communicate, collaborate, and drive alignment with diverse stakeholders, including senior executives across business and technology partners, ensuring seamless execution. Team Development & Culture: Conduct product manager interviews and participate in hiring decisions to attract top talent. Provide performance feedback for peers and partners, fostering a culture of excellence and continuous improvement. Basic Qualification Experience with Search/Ads or large scale ML systems Hands on experience vibe coding and building prototypes with LLMs MBA with a Bachelor's degree in Computer Science, Engineering, or equivalent experience. 10+ years of experience in ML product management, including developing, delivering, and executing on a strong product vision. AI first analytical thinker who works well in a global, fast-paced, data-driven, cross-functional, and highly ambiguous entrepreneurial culture. Bias for action and willingness to dive deep and get your hands dirty to get the job done. Sound business judgment and proven ability to effectively communicate and influence others, including executive level reviews. Ability to think strategically and at the same time stay on top of tactical execution. Preferred Qualification Background in Search/Ads ML Experience in launching and scaling consumer facing products, with ecommerce experience a definite plus Experience working with multiple teams across different geographies Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $232,000/year to $290,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays Up to 6 weeks of Paid Parental leave Pre-tax commuter benefits MTV - Free Electric Car Charging Station General Description of Other Compensation "Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at . Job Requisition ID : R
09/23/2026
Full time
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Search and Discovery Product The Search and Discovery Product Team is responsible for creating a world class search and discovery shopping experience for our customers, from "intent" based shopping to delighting the customer with serendipitous product discovery on every visit. We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience of finding the right fresh groceries delivered to your door the next morning, should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive! Role Overview With the latest advances in AI/ML, we have the opportunity to rethink the traditional search stack to deliver unique high-quality experiences to our customers that were traditionally outside the realm of possibility. This Search Product leader will be responsible for a key area of Search within the Search & Discovery org as a senior IC or Tech lead who may mentor some junior PMs along with their own IC scope. What You Will Do Strategic Impact: Define and execute on the vision, strategy, and roadmap for Search - driving quarterly planning and driving daily execution to deliver unique customer experiences. Goal Ownership & Execution: Partner with business and technology stakeholders to define OKRs and identify key problems that unlock targeted growth. Own and deliver OKRs by defining product roadmaps and driving day-to-day execution, ensuring high-quality and timely delivery. Metrics Definition & Data-Driven Insights: Define input and output metrics, regularly reviewing them to proactively gain insights and improve search. Conduct deep data analysis to generate actionable insights for defining and solving complex business problems. Competitive Analysis & Benchmarking: Perform competitive analysis to understand how leading eCommerce businesses solve problems and benchmark Coupang's products and practices against global best-in-class standards, identifying opportunities for improvement. Cross-Functional Collaboration: Effectively communicate, collaborate, and drive alignment with diverse stakeholders, including senior executives across business and technology partners, ensuring seamless execution. Team Development & Culture: Conduct product manager interviews and participate in hiring decisions to attract top talent. Provide performance feedback for peers and partners, fostering a culture of excellence and continuous improvement. Basic Qualification Experience with Search/Ads or large scale ML systems Hands on experience vibe coding and building prototypes with LLMs MBA with a Bachelor's degree in Computer Science, Engineering, or equivalent experience. 10+ years of experience in ML product management, including developing, delivering, and executing on a strong product vision. AI first analytical thinker who works well in a global, fast-paced, data-driven, cross-functional, and highly ambiguous entrepreneurial culture. Bias for action and willingness to dive deep and get your hands dirty to get the job done. Sound business judgment and proven ability to effectively communicate and influence others, including executive level reviews. Ability to think strategically and at the same time stay on top of tactical execution. Preferred Qualification Background in Search/Ads ML Experience in launching and scaling consumer facing products, with ecommerce experience a definite plus Experience working with multiple teams across different geographies Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $232,000/year to $290,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays Up to 6 weeks of Paid Parental leave Pre-tax commuter benefits MTV - Free Electric Car Charging Station General Description of Other Compensation "Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at . Job Requisition ID : R
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. AS AN AWS TECHNICAL ARCHITECT, YOU WILL HAVE THE OPPORTUNITY TO: Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity Facilitate business process reviews to identify customer requirements and processes Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI Translate customer requirements into contact center design, leveraging best practices, and other AWS Services Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities Drive best practice contact center design into each and every aspect of solution delivery Effectively manage all aspects of project and customer communications Deliver customer end user training and documentation Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management QUALIFICATIONS: Customer-facing contact center experience Experience building integrations across WFM, CRM, and contact center solutions Experience with communications protocols and APIs such as WebRTC and SIP Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js) Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers API integration experience Strong troubleshooting and debugging skills Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs. Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy Contact Center architecture knowledge Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment. Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability. Experience in technology/software sales, pre-sales, or consulting Advanced knowledge of AWS services and cloud architecture Salesforce knowledge and familiarity with Salesforce Service Cloud Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) Experience with WorkForce Management solutions Experience working with outbound dialers and campaign management Knowledge of software development methodologies such as Agile and Scrum AWS Cloud Practitioner Certification AWS Developer Associate Certification or Professional AWS Solution Architect Certification or Professional Salesforce Certified Administrator Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 04/22/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
09/23/2026
Full time
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. AS AN AWS TECHNICAL ARCHITECT, YOU WILL HAVE THE OPPORTUNITY TO: Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity Facilitate business process reviews to identify customer requirements and processes Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI Translate customer requirements into contact center design, leveraging best practices, and other AWS Services Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities Drive best practice contact center design into each and every aspect of solution delivery Effectively manage all aspects of project and customer communications Deliver customer end user training and documentation Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management QUALIFICATIONS: Customer-facing contact center experience Experience building integrations across WFM, CRM, and contact center solutions Experience with communications protocols and APIs such as WebRTC and SIP Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js) Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers API integration experience Strong troubleshooting and debugging skills Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs. Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy Contact Center architecture knowledge Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment. Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability. Experience in technology/software sales, pre-sales, or consulting Advanced knowledge of AWS services and cloud architecture Salesforce knowledge and familiarity with Salesforce Service Cloud Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) Experience with WorkForce Management solutions Experience working with outbound dialers and campaign management Knowledge of software development methodologies such as Agile and Scrum AWS Cloud Practitioner Certification AWS Developer Associate Certification or Professional AWS Solution Architect Certification or Professional Salesforce Certified Administrator Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 04/22/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
About us Pliancy is fundamentally changing the way businesses value technology. We're on a mission to prove that the right technology (and the right technologists) can help accelerate progress toward radical, ambitious goals. Pliancy specializes in partnering with life sciences organizations, capital management firms, and emerging startups, providing IT support to bold leaders pushing science and technology forward. Our employees and clients find that we're starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity every chance we get. As a people-first company that invests in the long-term success of our employees, we're looking for creative thinkers who like to solve interesting problems. We prioritize curiosity and empathy in all of our hiring decisions. About the Role What's an average day like? The clients you'll work with are primarily capital management firms (venture capital, private equity, or hedge funds), life sciences and technology clients . Pliancy prides itself on working with clients who respect our team and expertise. You will typically be integrated with your assigned client(s), focusing on meeting their IT operational needs. You'll get to solve interesting, important challenges in collaboration with teammates who have a passion for technology and helping people. If you love innovating, building relationships, and socializing with fellow team members, you'll love our culture. A typical week is a mix of scheduled and ad-hoc site visits, consulting with your primary clients, researching solutions, implementing projects, using technology to improve processes and workflows, improving documentation, training users, and responding to ad-hoc requests. The remainder of the time is spent with the team on internal solutions, special projects, ticket escalations, and learning new technologies. Who are we looking for? You are passionate about technology and love learning new things. You're an attentive, curious person who loves connecting with the people you support and working in a team environment. To you, clients are people, not just ticket numbers or cases to solve; you build relationships and, as a by-product, you build trust. Few things make you feel better at the end of a workday than helping your team work swiftly and efficiently toward a common goal. You look out for your clients and colleagues, and they're grateful for your responsiveness. You enjoy solving business problems through the clever use of emerging technologies, often pioneering the adoption of new tools. Responsibilities Drive the adoption of forward-thinking technology in rapid-growth environments Develop unique, cutting-edge solutions to business problems by leveraging technology Scope client solutions, identify the best option(s), and implement them within client environments Provide high-touch support to executives, executive assistants, and staff Troubleshoot day-to-day technical issues and assist with daily requests Manage IT operations for clients, including user administration and support Train users on and assist with the use of tools and technology to meet business needs Document assets, configurations, passwords, processes, etc., to ensure current and accurate records Assist with office moves, upgrades, and AV deployments Requirements Note: We will review and consider all applicants. Should have Willing and able to commute within the greater San Francisco bay area 5+ years of general IT support experience Extensive macOS and Windows desktop experience Extensive M365 & Google Workspace administration experience MDM (device posturing) experience (Addigy, Intune) Working knowledge of Active Directory/Azure AD Experience with cloud ID services (Okta/DUO) and other MFA/SSO providers Experience with common SaaS Offerings (including, but not limited to, Microsoft365, Box, Dropbox, and Egnyte) Working functional knowledge of public cloud (AWS, Google Cloud, Microsoft Azure), with particular emphasis on IaaS and PaaS technology General understanding of network fundamentals and ability to configure GUI-based network hardware Excellent soft skills (relationship-building, communication, stress management) Experience supporting and communicating with executive teams Ability to follow-up and follow through with client requests, projects and tasks in a timely manner. Independently work as a Senior Consultant with minimal direction and supervision from peers and manager. Experience using professional skills to solve business needs independently Proven ability to learn new technologies quickly Troubleshooting experience (ability to work through issues methodically) Ability & willingness to properly document processes and assets A sense of pride and ownership in your work A team-centric mentality, with a focus on collaboration, communication, documentation, improving processes, and succeeding together Authorization to work in USA for any employer Demonstrates good judgment and problem-solving abilities. Takes ownership of projects from start to finish. Proactively looks for opportunities to improve and solve problems. Take initiative in learning client technologies and client-related emerging applications. Nice to Have Experience/familiarity with life sciences software (GraphPad, Schrödinger, MOE, etc.) Proficiency in BASH, ZSH, PowerShell, or equivalent scripting skills Ability to utilize APIs for data collection and employ programming languages for action (automation) Expertise in using profiles, open-source tools, or custom-built solutions for MDM customization Technology strategy and roadmapping skills: collating requirements from various business sectors to devise solutions and bridge knowledge gaps Experience initiating, monitoring, and otherwise managing projects of all sizes Keyword and Relevant Job Titles: While this is an IT Consulting role, we have seen success with candidates with previous experience as Systems Administrator, Systems Engineer, Network Engineer Physical & Work Environment Our consulting roles are hands-on and client-facing. This position may require the ability, with or without reasonable accommodation, to perform the essential functions of the job, which may include: Regularly lifting, carrying, and moving computer equipment and related items weighing up to 50 pounds. Occasional crouching, kneeling, and crawling under desks or into tight spaces to access cabling, power, and equipment. Standing, walking, and moving between client workstations, conference rooms, and IT/network spaces for extended periods. Using a computer and standard office equipment for prolonged periods. Location & On-site Expectations This role is focused on supporting our clients in the San Francisco Bay Area, so you'll regularly commute within the region and work on-site at client offices during standard business hours, in line with their needs. Pliancy offers commuter benefits and mileage reimbursement in accordance with IRS guidelines. Benefits Salary: $110,000 - 120,000 per year, dependent on experience, plus a quarterly incentive pay program Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance Employer-funded commuter benefits and mileage reimbursement 401(k) match offered to help you plan for your long-term future Unlimited PTO Paid leave for new parents, including adoptive parents, to support your family's growth Employee stock options so you can share in Pliancy's success Why work with us? Community-minded, empathetic teammates who take pride in their work-and make it fun, too A manager who will help you grow and identify opportunities for career development The opportunity to support clients solving challenging problems in pursuit of meaningful goals Flexible schedule designed to empower your communication and time management skills Benefits and perks built to meaningfully support you and your family
09/23/2026
Full time
About us Pliancy is fundamentally changing the way businesses value technology. We're on a mission to prove that the right technology (and the right technologists) can help accelerate progress toward radical, ambitious goals. Pliancy specializes in partnering with life sciences organizations, capital management firms, and emerging startups, providing IT support to bold leaders pushing science and technology forward. Our employees and clients find that we're starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity every chance we get. As a people-first company that invests in the long-term success of our employees, we're looking for creative thinkers who like to solve interesting problems. We prioritize curiosity and empathy in all of our hiring decisions. About the Role What's an average day like? The clients you'll work with are primarily capital management firms (venture capital, private equity, or hedge funds), life sciences and technology clients . Pliancy prides itself on working with clients who respect our team and expertise. You will typically be integrated with your assigned client(s), focusing on meeting their IT operational needs. You'll get to solve interesting, important challenges in collaboration with teammates who have a passion for technology and helping people. If you love innovating, building relationships, and socializing with fellow team members, you'll love our culture. A typical week is a mix of scheduled and ad-hoc site visits, consulting with your primary clients, researching solutions, implementing projects, using technology to improve processes and workflows, improving documentation, training users, and responding to ad-hoc requests. The remainder of the time is spent with the team on internal solutions, special projects, ticket escalations, and learning new technologies. Who are we looking for? You are passionate about technology and love learning new things. You're an attentive, curious person who loves connecting with the people you support and working in a team environment. To you, clients are people, not just ticket numbers or cases to solve; you build relationships and, as a by-product, you build trust. Few things make you feel better at the end of a workday than helping your team work swiftly and efficiently toward a common goal. You look out for your clients and colleagues, and they're grateful for your responsiveness. You enjoy solving business problems through the clever use of emerging technologies, often pioneering the adoption of new tools. Responsibilities Drive the adoption of forward-thinking technology in rapid-growth environments Develop unique, cutting-edge solutions to business problems by leveraging technology Scope client solutions, identify the best option(s), and implement them within client environments Provide high-touch support to executives, executive assistants, and staff Troubleshoot day-to-day technical issues and assist with daily requests Manage IT operations for clients, including user administration and support Train users on and assist with the use of tools and technology to meet business needs Document assets, configurations, passwords, processes, etc., to ensure current and accurate records Assist with office moves, upgrades, and AV deployments Requirements Note: We will review and consider all applicants. Should have Willing and able to commute within the greater San Francisco bay area 5+ years of general IT support experience Extensive macOS and Windows desktop experience Extensive M365 & Google Workspace administration experience MDM (device posturing) experience (Addigy, Intune) Working knowledge of Active Directory/Azure AD Experience with cloud ID services (Okta/DUO) and other MFA/SSO providers Experience with common SaaS Offerings (including, but not limited to, Microsoft365, Box, Dropbox, and Egnyte) Working functional knowledge of public cloud (AWS, Google Cloud, Microsoft Azure), with particular emphasis on IaaS and PaaS technology General understanding of network fundamentals and ability to configure GUI-based network hardware Excellent soft skills (relationship-building, communication, stress management) Experience supporting and communicating with executive teams Ability to follow-up and follow through with client requests, projects and tasks in a timely manner. Independently work as a Senior Consultant with minimal direction and supervision from peers and manager. Experience using professional skills to solve business needs independently Proven ability to learn new technologies quickly Troubleshooting experience (ability to work through issues methodically) Ability & willingness to properly document processes and assets A sense of pride and ownership in your work A team-centric mentality, with a focus on collaboration, communication, documentation, improving processes, and succeeding together Authorization to work in USA for any employer Demonstrates good judgment and problem-solving abilities. Takes ownership of projects from start to finish. Proactively looks for opportunities to improve and solve problems. Take initiative in learning client technologies and client-related emerging applications. Nice to Have Experience/familiarity with life sciences software (GraphPad, Schrödinger, MOE, etc.) Proficiency in BASH, ZSH, PowerShell, or equivalent scripting skills Ability to utilize APIs for data collection and employ programming languages for action (automation) Expertise in using profiles, open-source tools, or custom-built solutions for MDM customization Technology strategy and roadmapping skills: collating requirements from various business sectors to devise solutions and bridge knowledge gaps Experience initiating, monitoring, and otherwise managing projects of all sizes Keyword and Relevant Job Titles: While this is an IT Consulting role, we have seen success with candidates with previous experience as Systems Administrator, Systems Engineer, Network Engineer Physical & Work Environment Our consulting roles are hands-on and client-facing. This position may require the ability, with or without reasonable accommodation, to perform the essential functions of the job, which may include: Regularly lifting, carrying, and moving computer equipment and related items weighing up to 50 pounds. Occasional crouching, kneeling, and crawling under desks or into tight spaces to access cabling, power, and equipment. Standing, walking, and moving between client workstations, conference rooms, and IT/network spaces for extended periods. Using a computer and standard office equipment for prolonged periods. Location & On-site Expectations This role is focused on supporting our clients in the San Francisco Bay Area, so you'll regularly commute within the region and work on-site at client offices during standard business hours, in line with their needs. Pliancy offers commuter benefits and mileage reimbursement in accordance with IRS guidelines. Benefits Salary: $110,000 - 120,000 per year, dependent on experience, plus a quarterly incentive pay program Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance Employer-funded commuter benefits and mileage reimbursement 401(k) match offered to help you plan for your long-term future Unlimited PTO Paid leave for new parents, including adoptive parents, to support your family's growth Employee stock options so you can share in Pliancy's success Why work with us? Community-minded, empathetic teammates who take pride in their work-and make it fun, too A manager who will help you grow and identify opportunities for career development The opportunity to support clients solving challenging problems in pursuit of meaningful goals Flexible schedule designed to empower your communication and time management skills Benefits and perks built to meaningfully support you and your family
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. NeuraFlash is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! You'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. We are building a best-in-class team and this role will have the opportunity to make significant contributions working with the rest of our talented team, exciting customers, and partnering closely with our Salesforce and AI Teams! YOU'LL HAVE THE OPPORTUNITY TO: Facilitate business process reviews to identify customer requirements and processes Translate customer requirements into contact center design, leveraging best practices and minimizing the need for custom development Configure Salesforce Service Cloud Voice and Amazon Connect solutions Develop technical requirements and specifications for customers and the technical delivery team Drive best practice contact center design into each and every aspect of solution delivery Effectively manage aspects of projects and customer communications Deliver customer end user training and documentation Oversee and be accountable for the successful completion of all aspects of assigned projects Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management Architect and build best-in-class implementations of Service Cloud Configure Salesforce Solutions using point-and-click tools available on the platform (e.g., Process Builder and Visual Flows) Understand and leverage Salesforce Platform to implement scalable solutions Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers Acquire new technical expertise and understanding of latest Salesforce features and major launches Understanding of contact center routing strategies in Salesforce and Amazon Connect REQUIRED QUALIFICATIONS: 3-5+ years project experience in a hands-on position 3+ years of experience with Salesforce in a development or configuration capacity Understanding of customer service and contact center operations with experience solving Complex Use Cases Solid understanding of Salesforce Platform and its architecture Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture PREFERRED SKILLS: Any Salesforce Certifications are a plus, preferably Salesforce Service Cloud, Experience Cloud, or Sales Cloud Detail-oriented and a strong team player with great communication skills Keep an open mind and must be flexible to change NICE TO HAVES: Contact Center architecture knowledge Working knowledge of voip communication protocols like SIP, WebRTC Experience building contact centers based on Amazon Connect Contact Center solution Experience with Workforce Management solutions Experience working with outbound dialers, campaign management Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 03/19/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
09/23/2026
Full time
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. NeuraFlash is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! You'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. We are building a best-in-class team and this role will have the opportunity to make significant contributions working with the rest of our talented team, exciting customers, and partnering closely with our Salesforce and AI Teams! YOU'LL HAVE THE OPPORTUNITY TO: Facilitate business process reviews to identify customer requirements and processes Translate customer requirements into contact center design, leveraging best practices and minimizing the need for custom development Configure Salesforce Service Cloud Voice and Amazon Connect solutions Develop technical requirements and specifications for customers and the technical delivery team Drive best practice contact center design into each and every aspect of solution delivery Effectively manage aspects of projects and customer communications Deliver customer end user training and documentation Oversee and be accountable for the successful completion of all aspects of assigned projects Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management Architect and build best-in-class implementations of Service Cloud Configure Salesforce Solutions using point-and-click tools available on the platform (e.g., Process Builder and Visual Flows) Understand and leverage Salesforce Platform to implement scalable solutions Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers Acquire new technical expertise and understanding of latest Salesforce features and major launches Understanding of contact center routing strategies in Salesforce and Amazon Connect REQUIRED QUALIFICATIONS: 3-5+ years project experience in a hands-on position 3+ years of experience with Salesforce in a development or configuration capacity Understanding of customer service and contact center operations with experience solving Complex Use Cases Solid understanding of Salesforce Platform and its architecture Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture PREFERRED SKILLS: Any Salesforce Certifications are a plus, preferably Salesforce Service Cloud, Experience Cloud, or Sales Cloud Detail-oriented and a strong team player with great communication skills Keep an open mind and must be flexible to change NICE TO HAVES: Contact Center architecture knowledge Working knowledge of voip communication protocols like SIP, WebRTC Experience building contact centers based on Amazon Connect Contact Center solution Experience with Workforce Management solutions Experience working with outbound dialers, campaign management Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 03/19/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: OCM Program Manager - Business Modernization Program Reporting To: GVP - Finance Work Schedule: Onsite - Buffalo, NY The OCM Modernization Program Manager is responsible for leading organizational change management activities associated with the implementation and rollout of the ERP/SAP system across the enterprise. This role owns the enterprise OCM strategy and execution, ensuring sustained adoption, business readiness, and value realization across a multi year, phased S/4 implementation. Grounded in modernization best practices, this role positions change management as a core value driver-deliberately addressing the human factors that ultimately determine modernization success. The OCM Program Manager will partner closely with Executive Sponsors, Business Champions, Business Data Leads, IT, and Program Managers to embed disciplined, measurable change practices across all phases of the program lifecycle with minimal disruptions. Key Responsibilities OCM Strategy, Governance & Value Realization Define, govern and execute the end-to-end OCM strategy for the modernization, aligned with overall program objectives and milestones. Develop integrated OCM milestones, measures and decision gates into the modernization program governance. Assess organizational change impacts and identify risks, resistance points, and mitigation strategies. Ensure consistency of change approaches across all SAP workstreams and deployment waves. Establish clear definitions of success and adoption of metrics aligned to business outcomes, not activity completion. Team Leadership & Capability Development Lead, mentor, and manage a team of OCM specialists, including change analysts, communications leads, training leads, and change champions. Set clear goals, priorities, and performance expectations for OCM resources. Ensure workload alignment across the team and effective integration with SAP program workstreams. Build internal change capability and standardize OCM tools, templates, and best practices. Coordinate and manage external change management consultants as needed. Stakeholder Engagement & Leadership Alignment Identify impacted stakeholder groups and create targeted engagement plans. Partner with executive sponsors, senior leaders, and line managers to build visible sponsorship and accountability. Coach leaders and people managers on their role in driving SAP adoption and reinforcing new ways of working. Equip leaders and people managers to actively lead change, reinforce adoption and address resistance. Facilitate workshops as applicable. Communications Develop and deliver a comprehensive SAP change communication strategy, including key messages, timing, channels, and audiences. Rebuild confidence following prior ERP efforts through transparency, creditability and leadership alignment. Create and oversee delivery of communication materials (emails, presentations, intranet content, FAQs, roadmaps). Ensure messaging is clear, consistent, and tailored to different stakeholder groups. Coordinate communications with program management, SAP SteerCo team, and other corporate and operating group stakeholders to ensure messaging is appropriately tailored. Training & Enablement Define and govern the training strategy for SAP end users, including role-based learning paths. Partner with L&D as well as functional teams to help design, develop, and deploy training materials. Ensure training aligns with business processes, system configuration, and go-live readiness. Measure trainings by proficiency, adoption and time-to-productivity. Support super-user and change champion networks to enable peer-to-peer adoption. Adoption, Readiness & Sustainment Define and track adoption metrics, readiness indicators, and change KPIs. Conduct organizational readiness assessments and coordinate corrective actions in real time. Maintain a portfolio-level view of enterprise change initiatives to minimize change saturation and collisions. Support go-live and post-go-live stabilization, including hyper-care support. Develop sustainment plans to reinforce adoption and embed changes into standard operating procedures. Program Integration Act as a core member of the SAP program team, working closely with: Project/Program Management Business Champions Business Data Leads IT Technical Leads System Integrators Ensure OCM deliverables are integrated into the overall SAP program plan. Required Qualifications Bachelor's degree in Business, Human Resources, Organizational Development, Information Systems, or a related field. 8-12+ years of experience in Organizational Change Management, preferably supporting large ERP or SAP implementations. Direct experience leading OCM for an ERP rollout (S/4HANA preferred). Strong understanding of change management methodologies (e.g., Prosci ADKAR, Kotter). Proven ability to influence leaders and stakeholders at all levels. Exceptional communication, facilitation, and presentation skills. Experience working in complex, matrixed organizations. Preferred Qualifications Prosci or equivalent Change Management certification. Experience with multi-site, global, or phased SAP deployments. Background in manufacturing, aerospace, supply chain, finance, or regulated environments. Key Competencies Strategic thinker with strong execution skills Strong leadership presence and credibility High emotional intelligence and stakeholder empathy Ability to manage ambiguity and change at pace Results-oriented with a focus on adoption and outcomes How We Care For You: Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance. Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all. Salary Range Transparency: Buffalo, NY $125,000.00-$170,000.00 Annually Salary Range Disclaimer The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits. This position requires access to U.S. export-controlled information. Moog offers an inclusive workplace, and, as such, affirms the right of every person to participate in all aspects of employment based on merit without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at . No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.
09/23/2026
Full time
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: OCM Program Manager - Business Modernization Program Reporting To: GVP - Finance Work Schedule: Onsite - Buffalo, NY The OCM Modernization Program Manager is responsible for leading organizational change management activities associated with the implementation and rollout of the ERP/SAP system across the enterprise. This role owns the enterprise OCM strategy and execution, ensuring sustained adoption, business readiness, and value realization across a multi year, phased S/4 implementation. Grounded in modernization best practices, this role positions change management as a core value driver-deliberately addressing the human factors that ultimately determine modernization success. The OCM Program Manager will partner closely with Executive Sponsors, Business Champions, Business Data Leads, IT, and Program Managers to embed disciplined, measurable change practices across all phases of the program lifecycle with minimal disruptions. Key Responsibilities OCM Strategy, Governance & Value Realization Define, govern and execute the end-to-end OCM strategy for the modernization, aligned with overall program objectives and milestones. Develop integrated OCM milestones, measures and decision gates into the modernization program governance. Assess organizational change impacts and identify risks, resistance points, and mitigation strategies. Ensure consistency of change approaches across all SAP workstreams and deployment waves. Establish clear definitions of success and adoption of metrics aligned to business outcomes, not activity completion. Team Leadership & Capability Development Lead, mentor, and manage a team of OCM specialists, including change analysts, communications leads, training leads, and change champions. Set clear goals, priorities, and performance expectations for OCM resources. Ensure workload alignment across the team and effective integration with SAP program workstreams. Build internal change capability and standardize OCM tools, templates, and best practices. Coordinate and manage external change management consultants as needed. Stakeholder Engagement & Leadership Alignment Identify impacted stakeholder groups and create targeted engagement plans. Partner with executive sponsors, senior leaders, and line managers to build visible sponsorship and accountability. Coach leaders and people managers on their role in driving SAP adoption and reinforcing new ways of working. Equip leaders and people managers to actively lead change, reinforce adoption and address resistance. Facilitate workshops as applicable. Communications Develop and deliver a comprehensive SAP change communication strategy, including key messages, timing, channels, and audiences. Rebuild confidence following prior ERP efforts through transparency, creditability and leadership alignment. Create and oversee delivery of communication materials (emails, presentations, intranet content, FAQs, roadmaps). Ensure messaging is clear, consistent, and tailored to different stakeholder groups. Coordinate communications with program management, SAP SteerCo team, and other corporate and operating group stakeholders to ensure messaging is appropriately tailored. Training & Enablement Define and govern the training strategy for SAP end users, including role-based learning paths. Partner with L&D as well as functional teams to help design, develop, and deploy training materials. Ensure training aligns with business processes, system configuration, and go-live readiness. Measure trainings by proficiency, adoption and time-to-productivity. Support super-user and change champion networks to enable peer-to-peer adoption. Adoption, Readiness & Sustainment Define and track adoption metrics, readiness indicators, and change KPIs. Conduct organizational readiness assessments and coordinate corrective actions in real time. Maintain a portfolio-level view of enterprise change initiatives to minimize change saturation and collisions. Support go-live and post-go-live stabilization, including hyper-care support. Develop sustainment plans to reinforce adoption and embed changes into standard operating procedures. Program Integration Act as a core member of the SAP program team, working closely with: Project/Program Management Business Champions Business Data Leads IT Technical Leads System Integrators Ensure OCM deliverables are integrated into the overall SAP program plan. Required Qualifications Bachelor's degree in Business, Human Resources, Organizational Development, Information Systems, or a related field. 8-12+ years of experience in Organizational Change Management, preferably supporting large ERP or SAP implementations. Direct experience leading OCM for an ERP rollout (S/4HANA preferred). Strong understanding of change management methodologies (e.g., Prosci ADKAR, Kotter). Proven ability to influence leaders and stakeholders at all levels. Exceptional communication, facilitation, and presentation skills. Experience working in complex, matrixed organizations. Preferred Qualifications Prosci or equivalent Change Management certification. Experience with multi-site, global, or phased SAP deployments. Background in manufacturing, aerospace, supply chain, finance, or regulated environments. Key Competencies Strategic thinker with strong execution skills Strong leadership presence and credibility High emotional intelligence and stakeholder empathy Ability to manage ambiguity and change at pace Results-oriented with a focus on adoption and outcomes How We Care For You: Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance. Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all. Salary Range Transparency: Buffalo, NY $125,000.00-$170,000.00 Annually Salary Range Disclaimer The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits. This position requires access to U.S. export-controlled information. Moog offers an inclusive workplace, and, as such, affirms the right of every person to participate in all aspects of employment based on merit without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at . No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: OCM Program Manager - Business Modernization Program Reporting To: GVP - Finance Work Schedule: Onsite - Buffalo, NY The OCM Modernization Program Manager is responsible for leading organizational change management activities associated with the implementation and rollout of the ERP/SAP system across the enterprise. This role owns the enterprise OCM strategy and execution, ensuring sustained adoption, business readiness, and value realization across a multi year, phased S/4 implementation. Grounded in modernization best practices, this role positions change management as a core value driver-deliberately addressing the human factors that ultimately determine modernization success. The OCM Program Manager will partner closely with Executive Sponsors, Business Champions, Business Data Leads, IT, and Program Managers to embed disciplined, measurable change practices across all phases of the program lifecycle with minimal disruptions. Key Responsibilities OCM Strategy, Governance & Value Realization Define, govern and execute the end-to-end OCM strategy for the modernization, aligned with overall program objectives and milestones. Develop integrated OCM milestones, measures and decision gates into the modernization program governance. Assess organizational change impacts and identify risks, resistance points, and mitigation strategies. Ensure consistency of change approaches across all SAP workstreams and deployment waves. Establish clear definitions of success and adoption of metrics aligned to business outcomes, not activity completion. Team Leadership & Capability Development Lead, mentor, and manage a team of OCM specialists, including change analysts, communications leads, training leads, and change champions. Set clear goals, priorities, and performance expectations for OCM resources. Ensure workload alignment across the team and effective integration with SAP program workstreams. Build internal change capability and standardize OCM tools, templates, and best practices. Coordinate and manage external change management consultants as needed. Stakeholder Engagement & Leadership Alignment Identify impacted stakeholder groups and create targeted engagement plans. Partner with executive sponsors, senior leaders, and line managers to build visible sponsorship and accountability. Coach leaders and people managers on their role in driving SAP adoption and reinforcing new ways of working. Equip leaders and people managers to actively lead change, reinforce adoption and address resistance. Facilitate workshops as applicable. Communications Develop and deliver a comprehensive SAP change communication strategy, including key messages, timing, channels, and audiences. Rebuild confidence following prior ERP efforts through transparency, creditability and leadership alignment. Create and oversee delivery of communication materials (emails, presentations, intranet content, FAQs, roadmaps). Ensure messaging is clear, consistent, and tailored to different stakeholder groups. Coordinate communications with program management, SAP SteerCo team, and other corporate and operating group stakeholders to ensure messaging is appropriately tailored. Training & Enablement Define and govern the training strategy for SAP end users, including role-based learning paths. Partner with L&D as well as functional teams to help design, develop, and deploy training materials. Ensure training aligns with business processes, system configuration, and go-live readiness. Measure trainings by proficiency, adoption and time-to-productivity. Support super-user and change champion networks to enable peer-to-peer adoption. Adoption, Readiness & Sustainment Define and track adoption metrics, readiness indicators, and change KPIs. Conduct organizational readiness assessments and coordinate corrective actions in real time. Maintain a portfolio-level view of enterprise change initiatives to minimize change saturation and collisions. Support go-live and post-go-live stabilization, including hyper-care support. Develop sustainment plans to reinforce adoption and embed changes into standard operating procedures. Program Integration Act as a core member of the SAP program team, working closely with: Project/Program Management Business Champions Business Data Leads IT Technical Leads System Integrators Ensure OCM deliverables are integrated into the overall SAP program plan. Required Qualifications Bachelor's degree in Business, Human Resources, Organizational Development, Information Systems, or a related field. 8-12+ years of experience in Organizational Change Management, preferably supporting large ERP or SAP implementations. Direct experience leading OCM for an ERP rollout (S/4HANA preferred). Strong understanding of change management methodologies (e.g., Prosci ADKAR, Kotter). Proven ability to influence leaders and stakeholders at all levels. Exceptional communication, facilitation, and presentation skills. Experience working in complex, matrixed organizations. Preferred Qualifications Prosci or equivalent Change Management certification. Experience with multi-site, global, or phased SAP deployments. Background in manufacturing, aerospace, supply chain, finance, or regulated environments. Key Competencies Strategic thinker with strong execution skills Strong leadership presence and credibility High emotional intelligence and stakeholder empathy Ability to manage ambiguity and change at pace Results-oriented with a focus on adoption and outcomes How We Care For You: Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance. Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all. Salary Range Transparency: Buffalo, NY $125,000.00-$170,000.00 Annually Salary Range Disclaimer The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits. This position requires access to U.S. export-controlled information. Moog offers an inclusive workplace, and, as such, affirms the right of every person to participate in all aspects of employment based on merit without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at . No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.
09/23/2026
Full time
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: OCM Program Manager - Business Modernization Program Reporting To: GVP - Finance Work Schedule: Onsite - Buffalo, NY The OCM Modernization Program Manager is responsible for leading organizational change management activities associated with the implementation and rollout of the ERP/SAP system across the enterprise. This role owns the enterprise OCM strategy and execution, ensuring sustained adoption, business readiness, and value realization across a multi year, phased S/4 implementation. Grounded in modernization best practices, this role positions change management as a core value driver-deliberately addressing the human factors that ultimately determine modernization success. The OCM Program Manager will partner closely with Executive Sponsors, Business Champions, Business Data Leads, IT, and Program Managers to embed disciplined, measurable change practices across all phases of the program lifecycle with minimal disruptions. Key Responsibilities OCM Strategy, Governance & Value Realization Define, govern and execute the end-to-end OCM strategy for the modernization, aligned with overall program objectives and milestones. Develop integrated OCM milestones, measures and decision gates into the modernization program governance. Assess organizational change impacts and identify risks, resistance points, and mitigation strategies. Ensure consistency of change approaches across all SAP workstreams and deployment waves. Establish clear definitions of success and adoption of metrics aligned to business outcomes, not activity completion. Team Leadership & Capability Development Lead, mentor, and manage a team of OCM specialists, including change analysts, communications leads, training leads, and change champions. Set clear goals, priorities, and performance expectations for OCM resources. Ensure workload alignment across the team and effective integration with SAP program workstreams. Build internal change capability and standardize OCM tools, templates, and best practices. Coordinate and manage external change management consultants as needed. Stakeholder Engagement & Leadership Alignment Identify impacted stakeholder groups and create targeted engagement plans. Partner with executive sponsors, senior leaders, and line managers to build visible sponsorship and accountability. Coach leaders and people managers on their role in driving SAP adoption and reinforcing new ways of working. Equip leaders and people managers to actively lead change, reinforce adoption and address resistance. Facilitate workshops as applicable. Communications Develop and deliver a comprehensive SAP change communication strategy, including key messages, timing, channels, and audiences. Rebuild confidence following prior ERP efforts through transparency, creditability and leadership alignment. Create and oversee delivery of communication materials (emails, presentations, intranet content, FAQs, roadmaps). Ensure messaging is clear, consistent, and tailored to different stakeholder groups. Coordinate communications with program management, SAP SteerCo team, and other corporate and operating group stakeholders to ensure messaging is appropriately tailored. Training & Enablement Define and govern the training strategy for SAP end users, including role-based learning paths. Partner with L&D as well as functional teams to help design, develop, and deploy training materials. Ensure training aligns with business processes, system configuration, and go-live readiness. Measure trainings by proficiency, adoption and time-to-productivity. Support super-user and change champion networks to enable peer-to-peer adoption. Adoption, Readiness & Sustainment Define and track adoption metrics, readiness indicators, and change KPIs. Conduct organizational readiness assessments and coordinate corrective actions in real time. Maintain a portfolio-level view of enterprise change initiatives to minimize change saturation and collisions. Support go-live and post-go-live stabilization, including hyper-care support. Develop sustainment plans to reinforce adoption and embed changes into standard operating procedures. Program Integration Act as a core member of the SAP program team, working closely with: Project/Program Management Business Champions Business Data Leads IT Technical Leads System Integrators Ensure OCM deliverables are integrated into the overall SAP program plan. Required Qualifications Bachelor's degree in Business, Human Resources, Organizational Development, Information Systems, or a related field. 8-12+ years of experience in Organizational Change Management, preferably supporting large ERP or SAP implementations. Direct experience leading OCM for an ERP rollout (S/4HANA preferred). Strong understanding of change management methodologies (e.g., Prosci ADKAR, Kotter). Proven ability to influence leaders and stakeholders at all levels. Exceptional communication, facilitation, and presentation skills. Experience working in complex, matrixed organizations. Preferred Qualifications Prosci or equivalent Change Management certification. Experience with multi-site, global, or phased SAP deployments. Background in manufacturing, aerospace, supply chain, finance, or regulated environments. Key Competencies Strategic thinker with strong execution skills Strong leadership presence and credibility High emotional intelligence and stakeholder empathy Ability to manage ambiguity and change at pace Results-oriented with a focus on adoption and outcomes How We Care For You: Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance. Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all. Salary Range Transparency: Buffalo, NY $125,000.00-$170,000.00 Annually Salary Range Disclaimer The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits. This position requires access to U.S. export-controlled information. Moog offers an inclusive workplace, and, as such, affirms the right of every person to participate in all aspects of employment based on merit without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at . No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.
Feel Good About Doing Good The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years. While we have many employees who are not Catholic, we follow the Church's teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East. We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world. Share Your Talent. Live Your Purpose. We are a growing and purpose-driven community of professionals. Join us to discover how you can meet your goals and ours! Overview The Senior Applied AI & Data Scientist is a senior-level individual contributor who designs, builds, evaluates, and deploys AI-powered solutions that deliver measurable business outcomes across Life Insurance, Investments, Membership, and Charities. This role blends advanced analytics, machine learning, and generative AI (LLMs) with strong product and engineering execution operating within a governed, enterprise-scale data and AI ecosystem. Reporting to the Director of Applied AI & Data Science, this role partners closely with business stakeholders, data analysts, engineers, and Data & AI architects to translate complex questions into explainable and production-ready capabilities. You will build solutions using Snowflake, PostgreSQL, and approved AI platforms including Retrieval Augmented Generation (RAG), agentic workflows, and decision support analytics with clear responsible AI controls suitable for regulated environments. Core Responsibilities Own end-to-end delivery of AI solutions from problem framing and exploratory analysis through production deployment and measurement. Design and deliver LLM-enabled analytics and "Deep Research" capabilities using RAG over structured and unstructured enterprise data. Build agentic workflows and multi-step orchestration (tool use, function calling, retrieval, and guardrails) to automate business processes. Develop and deploy advanced statistical and machine learning models supporting insurance, actuarial, claims, risk, and investment decision-making. Engineer features and context: build reusable feature pipelines, embeddings, vector search patterns, and semantic/metadata strategies. Define success criteria and evaluation plans: offline tests, human-in-the-loop review, and online measurement (A/B or phased rollout). Productionize and operate models: partner with engineers to implement CI/CD, monitoring, drift detection, prompt/version management, and incident response runbooks. Apply responsible AI practices consistently: bias and fairness assessment, transparency, documentation (model cards), and audit-ready controls. Communicate insights and tradeoffs clearly to executives and technical teams (risk, compliance, security) and influence decisions with data. Contribute to reusable standards and patterns for MLOps/LLMOps across the enterprise (templates, libraries, and governance checklists). Skills Qualifications Required : Strong Python and SQL skills; experience with ML libraries (e.g., scikit-learn, XGBoost, PyTorch/TensorFlow) and data science best practices. Hands-on experience with Snowflake (Snowpark and/or Cortex) and relational databases such as PostgreSQL. Experience with vector search/embeddings and knowledge retrieval patterns; familiarity with vector databases and hybrid search. Experience partnering with engineering on production services (APIs, batch/stream pipelines), monitoring, and CI/CD. Ability to define and run robust evaluation for models/LLMs (quality, safety, performance, cost) and translate into business KPIs. Preferred : Financial services experience (life insurance, annuities, investments preferred) and familiarity with regulated model governance. Experience with legacy-to-cloud data modernization (e.g., IBM DB2 extracts) and integration tools (e.g., Talend) where relevant. Experience with ML lifecycle tooling (e.g., MLflow or equivalent), containerization (Docker), and API frameworks (FastAPI/Flask). Education Required : 6+ years delivering advanced analytics and machine learning solutions, including production deployment. 2+ years delivering GenAI/LLM solutions (RAG, agents, evaluation/guardrails) in an enterprise environment. Compensation The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location. At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $122,000 - $207,500. Authorization to work in the United States is required. This position is not eligible for visa sponsorship. Physical Demands Must be able to remain in a stationary position for a majority of the workday. KofC Cares Our mission is focused on family and faith, and we support our employees in seeking a balanced life. Employee benefits include: Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules. Professional Development: Certifications, designation, and tuition reimbursement. Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company. Health and Wellness: Short-term disability and term life insurance fully paid for by the company; Up to 12 weeks of childbirth leave under STD policy. One week of fully paid parental leave for all new parents, including adoptive and foster parents. A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage. Long-term disability insurance; Dental insurance; Vision insurance; Health club membership reimbursement; Employee Assistance Program
09/23/2026
Full time
Feel Good About Doing Good The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years. While we have many employees who are not Catholic, we follow the Church's teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East. We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world. Share Your Talent. Live Your Purpose. We are a growing and purpose-driven community of professionals. Join us to discover how you can meet your goals and ours! Overview The Senior Applied AI & Data Scientist is a senior-level individual contributor who designs, builds, evaluates, and deploys AI-powered solutions that deliver measurable business outcomes across Life Insurance, Investments, Membership, and Charities. This role blends advanced analytics, machine learning, and generative AI (LLMs) with strong product and engineering execution operating within a governed, enterprise-scale data and AI ecosystem. Reporting to the Director of Applied AI & Data Science, this role partners closely with business stakeholders, data analysts, engineers, and Data & AI architects to translate complex questions into explainable and production-ready capabilities. You will build solutions using Snowflake, PostgreSQL, and approved AI platforms including Retrieval Augmented Generation (RAG), agentic workflows, and decision support analytics with clear responsible AI controls suitable for regulated environments. Core Responsibilities Own end-to-end delivery of AI solutions from problem framing and exploratory analysis through production deployment and measurement. Design and deliver LLM-enabled analytics and "Deep Research" capabilities using RAG over structured and unstructured enterprise data. Build agentic workflows and multi-step orchestration (tool use, function calling, retrieval, and guardrails) to automate business processes. Develop and deploy advanced statistical and machine learning models supporting insurance, actuarial, claims, risk, and investment decision-making. Engineer features and context: build reusable feature pipelines, embeddings, vector search patterns, and semantic/metadata strategies. Define success criteria and evaluation plans: offline tests, human-in-the-loop review, and online measurement (A/B or phased rollout). Productionize and operate models: partner with engineers to implement CI/CD, monitoring, drift detection, prompt/version management, and incident response runbooks. Apply responsible AI practices consistently: bias and fairness assessment, transparency, documentation (model cards), and audit-ready controls. Communicate insights and tradeoffs clearly to executives and technical teams (risk, compliance, security) and influence decisions with data. Contribute to reusable standards and patterns for MLOps/LLMOps across the enterprise (templates, libraries, and governance checklists). Skills Qualifications Required : Strong Python and SQL skills; experience with ML libraries (e.g., scikit-learn, XGBoost, PyTorch/TensorFlow) and data science best practices. Hands-on experience with Snowflake (Snowpark and/or Cortex) and relational databases such as PostgreSQL. Experience with vector search/embeddings and knowledge retrieval patterns; familiarity with vector databases and hybrid search. Experience partnering with engineering on production services (APIs, batch/stream pipelines), monitoring, and CI/CD. Ability to define and run robust evaluation for models/LLMs (quality, safety, performance, cost) and translate into business KPIs. Preferred : Financial services experience (life insurance, annuities, investments preferred) and familiarity with regulated model governance. Experience with legacy-to-cloud data modernization (e.g., IBM DB2 extracts) and integration tools (e.g., Talend) where relevant. Experience with ML lifecycle tooling (e.g., MLflow or equivalent), containerization (Docker), and API frameworks (FastAPI/Flask). Education Required : 6+ years delivering advanced analytics and machine learning solutions, including production deployment. 2+ years delivering GenAI/LLM solutions (RAG, agents, evaluation/guardrails) in an enterprise environment. Compensation The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location. At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $122,000 - $207,500. Authorization to work in the United States is required. This position is not eligible for visa sponsorship. Physical Demands Must be able to remain in a stationary position for a majority of the workday. KofC Cares Our mission is focused on family and faith, and we support our employees in seeking a balanced life. Employee benefits include: Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules. Professional Development: Certifications, designation, and tuition reimbursement. Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company. Health and Wellness: Short-term disability and term life insurance fully paid for by the company; Up to 12 weeks of childbirth leave under STD policy. One week of fully paid parental leave for all new parents, including adoptive and foster parents. A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage. Long-term disability insurance; Dental insurance; Vision insurance; Health club membership reimbursement; Employee Assistance Program
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are adding a Solution Architect to our Field Service team! Working closely with and reporting to our Field Service Practice Lead, you will be responsible for bringing Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA and launch their solutions. NeuraFlash is building a best-in-class delivery team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our Artificial Intelligence Team! You'll have the opportunity to: Facilitate business process reviews to identify customer requirements and processes Translate customer requirements into Salesforce design, leveraging best practices and minimizing the need for custom development Configure Salesforce Field Service Cloud solutions Develop technical requirements and specifications for customers and the technical delivery team Drive best practice UX design into each and every aspect of solution delivery Manage all aspects of projects and customer communications Deliver customer end user training and documentation Oversee and be accountable for the successful completion of all aspects of assigned projects Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers Required Qualifications: 3+ years project experience in a hands on technical consulting and project management role 2+ years of project delivery experience with Salesforce Demonstrated ability to document requirements for technical resources, and ability to fully understand technical solutions leveraging Apex, VisualForce and Web Services Experience leading Enterprise Service Cloud projects - including ground-up Field Service and Sales Cloud deployments Experience leading multiple Salesforce Project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, project management expertise and process methodology Deep understanding of Salesforce administration required (Service Cloud and Sales Cloud) Expert-level experience in designing and creating Service Cloud solutions using Salesforce declarative configuration. Experience with Communities and Wave Analytics highly preferred One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder), multiple certifications preferred Preferred Skills: Proven ability to successfully juggle multiple projects, deliverables and deadlines simultaneously Ability to understand and assess how business processes can be improved using Salesforce Great with customers, quickly builds credibility, and a fantastic team player! BS in Computer Science, Engineering, or similar technical degree or equivalent experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 06/02/2026 and open for at least 3 days. California Annual Salary Range $94,400 to $266,300 USD Cleveland Annual Salary Range $87,400 to $213,000 USD Colorado Annual Salary Range $94,400 to $230,000 USD District of Columbia Annual Salary Range $100,500 to $245,000 USD Illinois Annual Salary Range $87,400 to $230,000 USD Maryland Annual Salary Range $94,400 to $230,000 USD Massachusetts Annual Salary Range $94,400 to $245,000 USD Minnesota Annual Salary Range $94,400 to $230,000 USD New York / New Jersey Annual Salary Range $87,400 to $266,300 USD Washington Annual Salary Range $100,500 to $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
09/23/2026
Full time
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are adding a Solution Architect to our Field Service team! Working closely with and reporting to our Field Service Practice Lead, you will be responsible for bringing Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA and launch their solutions. NeuraFlash is building a best-in-class delivery team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our Artificial Intelligence Team! You'll have the opportunity to: Facilitate business process reviews to identify customer requirements and processes Translate customer requirements into Salesforce design, leveraging best practices and minimizing the need for custom development Configure Salesforce Field Service Cloud solutions Develop technical requirements and specifications for customers and the technical delivery team Drive best practice UX design into each and every aspect of solution delivery Manage all aspects of projects and customer communications Deliver customer end user training and documentation Oversee and be accountable for the successful completion of all aspects of assigned projects Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers Required Qualifications: 3+ years project experience in a hands on technical consulting and project management role 2+ years of project delivery experience with Salesforce Demonstrated ability to document requirements for technical resources, and ability to fully understand technical solutions leveraging Apex, VisualForce and Web Services Experience leading Enterprise Service Cloud projects - including ground-up Field Service and Sales Cloud deployments Experience leading multiple Salesforce Project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, project management expertise and process methodology Deep understanding of Salesforce administration required (Service Cloud and Sales Cloud) Expert-level experience in designing and creating Service Cloud solutions using Salesforce declarative configuration. Experience with Communities and Wave Analytics highly preferred One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder), multiple certifications preferred Preferred Skills: Proven ability to successfully juggle multiple projects, deliverables and deadlines simultaneously Ability to understand and assess how business processes can be improved using Salesforce Great with customers, quickly builds credibility, and a fantastic team player! BS in Computer Science, Engineering, or similar technical degree or equivalent experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 06/02/2026 and open for at least 3 days. California Annual Salary Range $94,400 to $266,300 USD Cleveland Annual Salary Range $87,400 to $213,000 USD Colorado Annual Salary Range $94,400 to $230,000 USD District of Columbia Annual Salary Range $100,500 to $245,000 USD Illinois Annual Salary Range $87,400 to $230,000 USD Maryland Annual Salary Range $94,400 to $230,000 USD Massachusetts Annual Salary Range $94,400 to $245,000 USD Minnesota Annual Salary Range $94,400 to $230,000 USD New York / New Jersey Annual Salary Range $87,400 to $266,300 USD Washington Annual Salary Range $100,500 to $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
Job Description: About the Role: As Principal Product Manager - Subscriber Lifecycle, you will own the product responsible for showing new customers the value of their subscription, building the habits that keep them engaged, and giving them compelling reasons to stay subscribed across The Wall Street Journal and other Dow Jones subscription products. You will own the in-life subscriber lifecycle end to end, from onboarding and activation through retention, save offers, upsell, and winback, across web and mobile app surfaces that reach millions of subscribers. You will lead a team of product managers and work closely with marketing, engineering, design, and subscription strategy to set direction, run experiments, and ship work that directly protects and grows recurring revenue. You will report to the VP of Product - Commerce. About the Team: Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies. You Will: Work with marketing and subscription business stakeholders to define and execute the long-term product strategy for the in-life subscriber lifecycle across web and mobile app platforms Lead and develop a team of product managers as a player-coach Own prioritization and trade-offs across a complex multi-brand, multi-surface portfolio (WSJ, Barron's, MarketWatch; web and native mobile apps), driving alignment with engineering, design, marketing, data science, and senior leadership Run a rigorous experimentation program, using A/B testing and funnel analysis to drive measurable outcomes across activation, engagement, save, and winback experiences. Own the strategy for core retention systems and tooling Exhibit strong product judgment on high-impact decisions, balancing retention and revenue goals with subscriber experience and long-term brand health You Have: At least 8 years' of product management experience with a focus on subscriber retention, engagement, subscription, or direct-to-consumer products A track record of managing and developing product managers, including hiring, coaching, and performance management Proven ability to use AI tools to improve the quality and velocity of your work, while coaching the people around you to do the same Deep expertise in experimentation and data-driven decision making Ability to engage in detailed discussions with engineering, understand subscription and messaging system architecture, and make product decisions informed by technical feasibility A track record of influencing VP-level and above stakeholders and communicating product strategy, trade-offs, and business impact to executive audiences. A strong understanding of subscriber lifecycle metrics Knowledge of digital media and subscription businesses Experience with native mobile app product and platforms such as Braze or Piano (a plus) Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Lifestyle programs & Wellness Resources Education Benefits Family Care Benefits & Caregiving Support Commuter Transit Program Subscription Discounts Employee Referral Program Learn more about all our US benefits Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area: Dow Jones - Technology Job Category: Software Product Engineering Union Status: Non-Union roleBase Pay Range: $150,000 - $185,000 We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions. For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
09/23/2026
Full time
Job Description: About the Role: As Principal Product Manager - Subscriber Lifecycle, you will own the product responsible for showing new customers the value of their subscription, building the habits that keep them engaged, and giving them compelling reasons to stay subscribed across The Wall Street Journal and other Dow Jones subscription products. You will own the in-life subscriber lifecycle end to end, from onboarding and activation through retention, save offers, upsell, and winback, across web and mobile app surfaces that reach millions of subscribers. You will lead a team of product managers and work closely with marketing, engineering, design, and subscription strategy to set direction, run experiments, and ship work that directly protects and grows recurring revenue. You will report to the VP of Product - Commerce. About the Team: Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies. You Will: Work with marketing and subscription business stakeholders to define and execute the long-term product strategy for the in-life subscriber lifecycle across web and mobile app platforms Lead and develop a team of product managers as a player-coach Own prioritization and trade-offs across a complex multi-brand, multi-surface portfolio (WSJ, Barron's, MarketWatch; web and native mobile apps), driving alignment with engineering, design, marketing, data science, and senior leadership Run a rigorous experimentation program, using A/B testing and funnel analysis to drive measurable outcomes across activation, engagement, save, and winback experiences. Own the strategy for core retention systems and tooling Exhibit strong product judgment on high-impact decisions, balancing retention and revenue goals with subscriber experience and long-term brand health You Have: At least 8 years' of product management experience with a focus on subscriber retention, engagement, subscription, or direct-to-consumer products A track record of managing and developing product managers, including hiring, coaching, and performance management Proven ability to use AI tools to improve the quality and velocity of your work, while coaching the people around you to do the same Deep expertise in experimentation and data-driven decision making Ability to engage in detailed discussions with engineering, understand subscription and messaging system architecture, and make product decisions informed by technical feasibility A track record of influencing VP-level and above stakeholders and communicating product strategy, trade-offs, and business impact to executive audiences. A strong understanding of subscriber lifecycle metrics Knowledge of digital media and subscription businesses Experience with native mobile app product and platforms such as Braze or Piano (a plus) Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Lifestyle programs & Wellness Resources Education Benefits Family Care Benefits & Caregiving Support Commuter Transit Program Subscription Discounts Employee Referral Program Learn more about all our US benefits Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area: Dow Jones - Technology Job Category: Software Product Engineering Union Status: Non-Union roleBase Pay Range: $150,000 - $185,000 We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions. For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.