Carrier
Indianapolis, Indiana
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit or follow on Carrier social media Role Purpose: The Senior Systems Engineer, Ductless and Variable Refrigerant Flow (VRF) is responsible for designing residential split system product and validate that meets intended market requirements. In addition, she/he will provide technical support and guidance to other business functions to support quality, manufacturing, and supply chain objectives. Role Responsibilities: Lead engineering product development and validation activities for the Ductless and Variable Refrigerant Flow (VRF) including cost estimates, implementation of standard specifications, drawing board layout and interpretation, testing plans, development of performance and service requirements. Effectively communicate verbally and in writing with diverse audiences including but not limited to, cross functional team members, senior leaders, global suppliers, and external customers including service managers and technicians. Collaborate with internal functions to support key metrics for a program and ensure all goals are achieved. Partner with core design team members to understand and translate design and process engineering requirements into product line design components, subsystems and products. Collaborate with lab technicians to complete performance testing, reliability testing and agency testing requirements. Work with Product Management, Service, Manufacturing, Quality and related departments to support the test and verification of field issues. Required Qualification: Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or Industrial Engineering. 5+ years experience in engineering functions experience for NPD's in Mechanical or Electrical Industry. 5+ years of experience in Refrigeration Engineering and/or Heat Transfer design. 5+ years of experience working with electronic controls in HVAC equipment. 5+ years of experience troubleshooting and solving HVAC system problems. 5+ years of experience working with HVAC product/component function, reliability and quality requirements. 5+ years of experience modeling design and qualifying (i.e. performance and reliability) HVAC systems. Must have unrestricted authorization to work in the USA. No visa sponsoring available. Preferred Qualifications: Master's or advanced degree in electrical engineer, industrial engineering, Mechanical Engineering or HVAC Engineering. Self-starter with ability to learn quickly and work independently under minimum direction and without day-to-day supervision to prioritize work to meet customer needs. Experience working in a team environment within (Design Services, Test Labs and Model Shop) and outside of functional support groups (Product Quality, Supplier Quality, Marketing, Manufacturing, Sourcing) Understanding of Industry-wide accepted system engineering tools. Knowledge of and experience using design for six sigma principles. Strong skills with Microsoft; Excel, Project, PowerPoint, and Word. Organized with strong attention to detail, while managing multiple priorities. Proven ability to implement continuous improvements and standardize processes. Strong understanding of the fundamentals of heat transfer, fluid dynamics, and thermodynamics. Pay Range The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed. Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements. Benefits Employees are eligible for benefits, including: Health Care Benefits: Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at . We will make every effort to meet your needs in accordance with applicable laws. Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 22 September 2026 Job Applicant's Privacy Notice Please click on the link to review the Job Applicant Privacy Notice. Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit or follow on Carrier social media Role Purpose: The Senior Systems Engineer, Ductless and Variable Refrigerant Flow (VRF) is responsible for designing residential split system product and validate that meets intended market requirements. In addition, she/he will provide technical support and guidance to other business functions to support quality, manufacturing, and supply chain objectives. Role Responsibilities: Lead engineering product development and validation activities for the Ductless and Variable Refrigerant Flow (VRF) including cost estimates, implementation of standard specifications, drawing board layout and interpretation, testing plans, development of performance and service requirements. Effectively communicate verbally and in writing with diverse audiences including but not limited to, cross functional team members, senior leaders, global suppliers, and external customers including service managers and technicians. Collaborate with internal functions to support key metrics for a program and ensure all goals are achieved. Partner with core design team members to understand and translate design and process engineering requirements into product line design components, subsystems and products. Collaborate with lab technicians to complete performance testing, reliability testing and agency testing requirements. Work with Product Management, Service, Manufacturing, Quality and related departments to support the test and verification of field issues. Required Qualification: Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or Industrial Engineering. 5+ years experience in engineering functions experience for NPD's in Mechanical or Electrical Industry. 5+ years of experience in Refrigeration Engineering and/or Heat Transfer design. 5+ years of experience working with electronic controls in HVAC equipment. 5+ years of experience troubleshooting and solving HVAC system problems. 5+ years of experience working with HVAC product/component function, reliability and quality requirements. 5+ years of experience modeling design and qualifying (i.e. performance and reliability) HVAC systems. Must have unrestricted authorization to work in the USA. No visa sponsoring available. Preferred Qualifications: Master's or advanced degree in electrical engineer, industrial engineering, Mechanical Engineering or HVAC Engineering. Self-starter with ability to learn quickly and work independently under minimum direction and without day-to-day supervision to prioritize work to meet customer needs. Experience working in a team environment within (Design Services, Test Labs and Model Shop) and outside of functional support groups (Product Quality, Supplier Quality, Marketing, Manufacturing, Sourcing) Understanding of Industry-wide accepted system engineering tools. Knowledge of and experience using design for six sigma principles. Strong skills with Microsoft; Excel, Project, PowerPoint, and Word. Organized with strong attention to detail, while managing multiple priorities. Proven ability to implement continuous improvements and standardize processes. Strong understanding of the fundamentals of heat transfer, fluid dynamics, and thermodynamics. Pay Range The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed. Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements. Benefits Employees are eligible for benefits, including: Health Care Benefits: Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at . We will make every effort to meet your needs in accordance with applicable laws. Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 22 September 2026 Job Applicant's Privacy Notice Please click on the link to review the Job Applicant Privacy Notice. Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.
Kalamazoo Mechanical, Inc.
Kalamazoo, Michigan
Service Department Director Service Department Director Description Kalamazoo Mechanical, Inc. is seeking a high caliber Service Department Director to lead our commercial HVAC service division. As a key member of KMI's leadership team, this director will strengthen customer relationships, drive growth and workforce development, and ensure the division's profitability. KMI is a respected, growing mechanical contractor known for quality workmanship, long term client relationships, and a strong commitment to investing in its people. Experience Requirements (Must Have) Minimum of 5 years' experience as a manager of field service technicians (HVAC preferred) Experience using service industry software (dispatching, job costing, CRM, etc.) At least 5 years' experience leading and managing subordinates Customer focused and growth oriented mindset Comfortable and proficient with common business technologies (MS Office, Excel, PCs, tablets) Quoting and estimating experience for sizeable repair and replacement projects ($20,000+) Preferred Experience Hands on field experience in a technical role HVAC industry experience Experience working in a small business environment Responsibilities & Expectations Provide strong leadership, management, and business oversight for the Service Department Communicate clear performance expectations to technicians and support staff Ensure accountability and compliance through defined processes and training Review cost budgets for service projects and maintenance agreements Own and develop long term customer relationships Set team expectations, conduct performance reviews, and recommend compensation updates Confidently engage in customer outreach, sales coordination, and business development efforts Address customer complaints and apply technical knowledge to ensure satisfaction Ensure smooth, timely, and effective internal and external communication Review technician performance and efficiency using service management software Train and manage technician use of service software tools Promote team cohesion, alignment, and morale Plan and lead effective, well run staff meetings Ensure quality control through training, process improvement, inspection, and accountability Leadership & Interpersonal Traits Calm under pressure - Service work is dynamic, with periods of heavy demand Positive, can do attitude - There is a solution; supported by a strong leadership team, you will find it High accountability - Owns outcomes; supports the team publicly and coaches privately Team player - Strong leaders are also great listeners and collaborators Process oriented and solutions focused - When problems arise, systems are improved Clear communicator - Especially when giving direction, feedback, or setting priorities Coaching mindset - Invested in developing technicians, not just dispatching them Fair and consistent - Avoids favoritism and builds trust through consistency Customer savvy and diplomatic - Especially when delivering difficult news Adaptable - Comfortable with changing priorities, schedules, and customer needs Benefits Competitive salary: $110,000-$140,000 Company vehicle 401(k) and retirement plan Health insurance Health savings account (HSA) Flexible spending account (FSA) Paid time off Employee referral program Job Type: Full time Kalamazoo Mechanical, Inc. is an equal opportunity employer. Compensation details: 00 Hourly Wage PI3dbb1060cd93-0017
Service Department Director Service Department Director Description Kalamazoo Mechanical, Inc. is seeking a high caliber Service Department Director to lead our commercial HVAC service division. As a key member of KMI's leadership team, this director will strengthen customer relationships, drive growth and workforce development, and ensure the division's profitability. KMI is a respected, growing mechanical contractor known for quality workmanship, long term client relationships, and a strong commitment to investing in its people. Experience Requirements (Must Have) Minimum of 5 years' experience as a manager of field service technicians (HVAC preferred) Experience using service industry software (dispatching, job costing, CRM, etc.) At least 5 years' experience leading and managing subordinates Customer focused and growth oriented mindset Comfortable and proficient with common business technologies (MS Office, Excel, PCs, tablets) Quoting and estimating experience for sizeable repair and replacement projects ($20,000+) Preferred Experience Hands on field experience in a technical role HVAC industry experience Experience working in a small business environment Responsibilities & Expectations Provide strong leadership, management, and business oversight for the Service Department Communicate clear performance expectations to technicians and support staff Ensure accountability and compliance through defined processes and training Review cost budgets for service projects and maintenance agreements Own and develop long term customer relationships Set team expectations, conduct performance reviews, and recommend compensation updates Confidently engage in customer outreach, sales coordination, and business development efforts Address customer complaints and apply technical knowledge to ensure satisfaction Ensure smooth, timely, and effective internal and external communication Review technician performance and efficiency using service management software Train and manage technician use of service software tools Promote team cohesion, alignment, and morale Plan and lead effective, well run staff meetings Ensure quality control through training, process improvement, inspection, and accountability Leadership & Interpersonal Traits Calm under pressure - Service work is dynamic, with periods of heavy demand Positive, can do attitude - There is a solution; supported by a strong leadership team, you will find it High accountability - Owns outcomes; supports the team publicly and coaches privately Team player - Strong leaders are also great listeners and collaborators Process oriented and solutions focused - When problems arise, systems are improved Clear communicator - Especially when giving direction, feedback, or setting priorities Coaching mindset - Invested in developing technicians, not just dispatching them Fair and consistent - Avoids favoritism and builds trust through consistency Customer savvy and diplomatic - Especially when delivering difficult news Adaptable - Comfortable with changing priorities, schedules, and customer needs Benefits Competitive salary: $110,000-$140,000 Company vehicle 401(k) and retirement plan Health insurance Health savings account (HSA) Flexible spending account (FSA) Paid time off Employee referral program Job Type: Full time Kalamazoo Mechanical, Inc. is an equal opportunity employer. Compensation details: 00 Hourly Wage PI3dbb1060cd93-0017