About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.
09/12/2026
Full time
About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.
Job Description Job Description We are seeking a Data Center Technician to support fiber optic and copper cabling installations within active data center construction environments. The technician will be responsible for cable pulling, routing, dressing, porting, termination, testing, and troubleshooting while maintaining a strong focus on safety, quality, and productivity . Key Responsibilities Pull, route, dress, and secure fiber optic and copper cabling . Install cabling through ladder racks, cable trays, conduit, innerduct, and other approved pathways . Port and connect fiber optic cabling while ensuring proper routing and polarity. Terminate copper cabling, including jacks, patch panels, and connectors . Test fiber and copper cabling using Fluke, VIAVI, EXFO, or similar test equipment . Troubleshoot cabling and connectivity issues, including fiber loss, failed terminations, and polarity issues . Read and follow construction drawings, cable schedules, and work instructions . Maintain a clean, organized, and safe work area. Follow all site-specific safety, PPE, security, and quality requirements . Work effectively in an active construction environment while meeting established production and quality expectations . Demonstrate strong attention to detail and commitment to quality workmanship. Required Qualifications Previous experience in structured cabling, telecommunications, fiber optics, or data center construction . Hands-on experience pulling and installing fiber optic and copper cabling . Experience terminating copper cabling. Ability to test and troubleshoot fiber and copper cabling . Experience using Fluke, VIAVI, EXFO, or similar testing equipment is preferred. Ability to work 12-hour shifts , including day or night shifts. Ability to work safely and effectively in an active construction environment . Strong attention to detail and commitment to quality workmanship. Work Environment Active data center construction environment. Requires adherence to site-specific safety, PPE, security, and quality standards . Ability to work extended 12-hour shifts , including day and night schedules. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
09/12/2026
Full time
Job Description Job Description We are seeking a Data Center Technician to support fiber optic and copper cabling installations within active data center construction environments. The technician will be responsible for cable pulling, routing, dressing, porting, termination, testing, and troubleshooting while maintaining a strong focus on safety, quality, and productivity . Key Responsibilities Pull, route, dress, and secure fiber optic and copper cabling . Install cabling through ladder racks, cable trays, conduit, innerduct, and other approved pathways . Port and connect fiber optic cabling while ensuring proper routing and polarity. Terminate copper cabling, including jacks, patch panels, and connectors . Test fiber and copper cabling using Fluke, VIAVI, EXFO, or similar test equipment . Troubleshoot cabling and connectivity issues, including fiber loss, failed terminations, and polarity issues . Read and follow construction drawings, cable schedules, and work instructions . Maintain a clean, organized, and safe work area. Follow all site-specific safety, PPE, security, and quality requirements . Work effectively in an active construction environment while meeting established production and quality expectations . Demonstrate strong attention to detail and commitment to quality workmanship. Required Qualifications Previous experience in structured cabling, telecommunications, fiber optics, or data center construction . Hands-on experience pulling and installing fiber optic and copper cabling . Experience terminating copper cabling. Ability to test and troubleshoot fiber and copper cabling . Experience using Fluke, VIAVI, EXFO, or similar testing equipment is preferred. Ability to work 12-hour shifts , including day or night shifts. Ability to work safely and effectively in an active construction environment . Strong attention to detail and commitment to quality workmanship. Work Environment Active data center construction environment. Requires adherence to site-specific safety, PPE, security, and quality standards . Ability to work extended 12-hour shifts , including day and night schedules. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Idaho Semiconductor Manufacturing (Triton) LLC Responsible for the installation, functionality, and maintenance of an equipment toolset. This include all the hardware and software in the toolset, as well as the interface to any other systems that the tool must connect to for its proper operation. Maintain the tool performance as measured by availability to production and primary quality metrics. Complete all required safety training and conduct all work in accordance with safety policies and regulations. Follow-up on safety and quality related issues and work toward resolution with stakeholders. Perform and facilitate audits. Reduce incidents of personal injuries, safety hazards or environmental releases. Operate and maintain tools according to documentation and guidelines to ensure safety and quality expectations are met. Ensure proper tool documentation/reaction mechanisms exist for shift teams and submit updates to content. Maintain a constant improvement program for defect reduction/yield improvement. Review and document XLD issues to ensure root cause, follow-up documentation, and communication across TD & HVMs. Review and identify hardware related failures and create and execute plans to fix root-cause. Partner with suppliers to resolve tool problems, defect issues, and maximize tool availability. Improve communication and collaboration with vendors and area, department, and network partners. Collaborate with supervisors and areas leaders to create personal performance and development goals. Communicate proactively with ME shift and Shift Ops leaders on the daily priorities and issues. Attend and participate in DAM, CIP, TPM Core Team, Tool Install and other meetings. Maintain strong vendor relationships to ensure Microns best interests are met. Partner with Process Engineers and shift Engineers/Technicians to gather input for area improvement. Communicate changes made to equipment and follow business rules for change control. Partner with HVMs in data collection, gap analysis, and improvement implementation as part of Benchmarking activities. Communicate issues that could cause yield loss, excursions, defects, tool restrictions, or output loss. Ensure pass down is updated and accurately reflect the work instructions to shift each day. Analyze data to make critical decisions and drive cost reduction activities. Provide troubleshooting support for complex problems and address root causes. Serve as a key area resource for technical support and/or providing required technical resources to support TD requirements. Identify and develop a strategy for each workstation that will streamline PM frequencies. Partner with HVM sites to identify gaps and opportunities for workstation efficiencies, such as reviewing SPC, ETI, MAMs and Y3 to identify PM frequency optimization opportunities. Manage and track all installations, upgrades and evals. Maintain tool matching and drive machine hardware and s/w consistency. Plan for required capacity and product mix by ensuring equipment is capable of running variance as projected. Manage all BOM and SAP PM lists to ensure they are accurate and up to date. Provide effective and timely guidance to resolve equipment issues and engage in key problem resolution. Drive a culture of TPM including TPM metrics, WS health reports, CIP items, MTAGs, MOP documents and restoration guides. Manage proper inventory levels including ATIR, dead inventory, kitting BOMs, and vendor recommended spare parts. Employer will accept a Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related field and 1 year of experience in the job offered or in a related occupation. Position requires: 1. Pump, Abatement, or Chiller equipment hands-on troubleshooting; 2. Safety procedures, EHS policies, and regulatory compliance; 3. SPC, ETI, and MAMs; 4. Maintaining hardware or software consistency across toolsets; 5. Semiconductor development and manufacturing; and 6. Coding, machine learning, or JMP Scripting. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
09/11/2026
Full time
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Idaho Semiconductor Manufacturing (Triton) LLC Responsible for the installation, functionality, and maintenance of an equipment toolset. This include all the hardware and software in the toolset, as well as the interface to any other systems that the tool must connect to for its proper operation. Maintain the tool performance as measured by availability to production and primary quality metrics. Complete all required safety training and conduct all work in accordance with safety policies and regulations. Follow-up on safety and quality related issues and work toward resolution with stakeholders. Perform and facilitate audits. Reduce incidents of personal injuries, safety hazards or environmental releases. Operate and maintain tools according to documentation and guidelines to ensure safety and quality expectations are met. Ensure proper tool documentation/reaction mechanisms exist for shift teams and submit updates to content. Maintain a constant improvement program for defect reduction/yield improvement. Review and document XLD issues to ensure root cause, follow-up documentation, and communication across TD & HVMs. Review and identify hardware related failures and create and execute plans to fix root-cause. Partner with suppliers to resolve tool problems, defect issues, and maximize tool availability. Improve communication and collaboration with vendors and area, department, and network partners. Collaborate with supervisors and areas leaders to create personal performance and development goals. Communicate proactively with ME shift and Shift Ops leaders on the daily priorities and issues. Attend and participate in DAM, CIP, TPM Core Team, Tool Install and other meetings. Maintain strong vendor relationships to ensure Microns best interests are met. Partner with Process Engineers and shift Engineers/Technicians to gather input for area improvement. Communicate changes made to equipment and follow business rules for change control. Partner with HVMs in data collection, gap analysis, and improvement implementation as part of Benchmarking activities. Communicate issues that could cause yield loss, excursions, defects, tool restrictions, or output loss. Ensure pass down is updated and accurately reflect the work instructions to shift each day. Analyze data to make critical decisions and drive cost reduction activities. Provide troubleshooting support for complex problems and address root causes. Serve as a key area resource for technical support and/or providing required technical resources to support TD requirements. Identify and develop a strategy for each workstation that will streamline PM frequencies. Partner with HVM sites to identify gaps and opportunities for workstation efficiencies, such as reviewing SPC, ETI, MAMs and Y3 to identify PM frequency optimization opportunities. Manage and track all installations, upgrades and evals. Maintain tool matching and drive machine hardware and s/w consistency. Plan for required capacity and product mix by ensuring equipment is capable of running variance as projected. Manage all BOM and SAP PM lists to ensure they are accurate and up to date. Provide effective and timely guidance to resolve equipment issues and engage in key problem resolution. Drive a culture of TPM including TPM metrics, WS health reports, CIP items, MTAGs, MOP documents and restoration guides. Manage proper inventory levels including ATIR, dead inventory, kitting BOMs, and vendor recommended spare parts. Employer will accept a Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related field and 1 year of experience in the job offered or in a related occupation. Position requires: 1. Pump, Abatement, or Chiller equipment hands-on troubleshooting; 2. Safety procedures, EHS policies, and regulatory compliance; 3. SPC, ETI, and MAMs; 4. Maintaining hardware or software consistency across toolsets; 5. Semiconductor development and manufacturing; and 6. Coding, machine learning, or JMP Scripting. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Idaho Semiconductor Manufacturing (Triton) LLC Responsible for the installation, functionality, and maintenance of an equipment toolset. This include all the hardware and software in the toolset, as well as the interface to any other systems that the tool must connect to for its proper operation. Maintain the tool performance as measured by availability to production and primary quality metrics. Complete all required safety training and conduct all work in accordance with safety policies and regulations. Follow-up on safety and quality related issues and work toward resolution with stakeholders. Perform and facilitate audits. Reduce incidents of personal injuries, safety hazards or environmental releases. Operate and maintain tools according to documentation and guidelines to ensure safety and quality expectations are met. Ensure proper tool documentation/reaction mechanisms exist for shift teams and submit updates to content. Maintain a constant improvement program for defect reduction/yield improvement. Review and document XLD issues to ensure root cause, follow-up documentation, and communication across TD & HVMs. Review and identify hardware related failures and create and execute plans to fix root-cause. Partner with suppliers to resolve tool problems, defect issues, and maximize tool availability. Improve communication and collaboration with vendors and area, department, and network partners. Collaborate with supervisors and areas leaders to create personal performance and development goals. Communicate proactively with ME shift and Shift Ops leaders on the daily priorities and issues. Attend and participate in DAM, CIP, TPM Core Team, Tool Install and other meetings. Maintain strong vendor relationships to ensure Microns best interests are met. Partner with Process Engineers and shift Engineers/Technicians to gather input for area improvement. Communicate changes made to equipment and follow business rules for change control. Partner with HVMs in data collection, gap analysis, and improvement implementation as part of Benchmarking activities. Communicate issues that could cause yield loss, excursions, defects, tool restrictions, or output loss. Ensure pass down is updated and accurately reflect the work instructions to shift each day. Analyze data to make critical decisions and drive cost reduction activities. Provide troubleshooting support for complex problems and address root causes. Serve as a key area resource for technical support and/or providing required technical resources to support TD requirements. Identify and develop a strategy for each workstation that will streamline PM frequencies. Partner with HVM sites to identify gaps and opportunities for workstation efficiencies, such as reviewing SPC, ETI, MAMs and Y3 to identify PM frequency optimization opportunities. Manage and track all installations, upgrades and evals. Maintain tool matching and drive machine hardware and s/w consistency. Plan for required capacity and product mix by ensuring equipment is capable of running variance as projected. Manage all BOM and SAP PM lists to ensure they are accurate and up to date. Provide effective and timely guidance to resolve equipment issues and engage in key problem resolution. Drive a culture of TPM including TPM metrics, WS health reports, CIP items, MTAGs, MOP documents and restoration guides. Manage proper inventory levels including ATIR, dead inventory, kitting BOMs, and vendor recommended spare parts. Employer will accept a Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related field and 1 year of experience in the job offered or in a related occupation. Position requires: 1. Pump, Abatement, or Chiller equipment hands-on troubleshooting; 2. Safety procedures, EHS policies, and regulatory compliance; 3. SPC, ETI, and MAMs; 4. Maintaining hardware or software consistency across toolsets; 5. Semiconductor development and manufacturing; and 6. Coding, machine learning, or JMP Scripting. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
09/11/2026
Full time
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Idaho Semiconductor Manufacturing (Triton) LLC Responsible for the installation, functionality, and maintenance of an equipment toolset. This include all the hardware and software in the toolset, as well as the interface to any other systems that the tool must connect to for its proper operation. Maintain the tool performance as measured by availability to production and primary quality metrics. Complete all required safety training and conduct all work in accordance with safety policies and regulations. Follow-up on safety and quality related issues and work toward resolution with stakeholders. Perform and facilitate audits. Reduce incidents of personal injuries, safety hazards or environmental releases. Operate and maintain tools according to documentation and guidelines to ensure safety and quality expectations are met. Ensure proper tool documentation/reaction mechanisms exist for shift teams and submit updates to content. Maintain a constant improvement program for defect reduction/yield improvement. Review and document XLD issues to ensure root cause, follow-up documentation, and communication across TD & HVMs. Review and identify hardware related failures and create and execute plans to fix root-cause. Partner with suppliers to resolve tool problems, defect issues, and maximize tool availability. Improve communication and collaboration with vendors and area, department, and network partners. Collaborate with supervisors and areas leaders to create personal performance and development goals. Communicate proactively with ME shift and Shift Ops leaders on the daily priorities and issues. Attend and participate in DAM, CIP, TPM Core Team, Tool Install and other meetings. Maintain strong vendor relationships to ensure Microns best interests are met. Partner with Process Engineers and shift Engineers/Technicians to gather input for area improvement. Communicate changes made to equipment and follow business rules for change control. Partner with HVMs in data collection, gap analysis, and improvement implementation as part of Benchmarking activities. Communicate issues that could cause yield loss, excursions, defects, tool restrictions, or output loss. Ensure pass down is updated and accurately reflect the work instructions to shift each day. Analyze data to make critical decisions and drive cost reduction activities. Provide troubleshooting support for complex problems and address root causes. Serve as a key area resource for technical support and/or providing required technical resources to support TD requirements. Identify and develop a strategy for each workstation that will streamline PM frequencies. Partner with HVM sites to identify gaps and opportunities for workstation efficiencies, such as reviewing SPC, ETI, MAMs and Y3 to identify PM frequency optimization opportunities. Manage and track all installations, upgrades and evals. Maintain tool matching and drive machine hardware and s/w consistency. Plan for required capacity and product mix by ensuring equipment is capable of running variance as projected. Manage all BOM and SAP PM lists to ensure they are accurate and up to date. Provide effective and timely guidance to resolve equipment issues and engage in key problem resolution. Drive a culture of TPM including TPM metrics, WS health reports, CIP items, MTAGs, MOP documents and restoration guides. Manage proper inventory levels including ATIR, dead inventory, kitting BOMs, and vendor recommended spare parts. Employer will accept a Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related field and 1 year of experience in the job offered or in a related occupation. Position requires: 1. Pump, Abatement, or Chiller equipment hands-on troubleshooting; 2. Safety procedures, EHS policies, and regulatory compliance; 3. SPC, ETI, and MAMs; 4. Maintaining hardware or software consistency across toolsets; 5. Semiconductor development and manufacturing; and 6. Coding, machine learning, or JMP Scripting. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Idaho Semiconductor Manufacturing (Triton) LLC Responsible for the installation, functionality, and maintenance of an equipment toolset. This include all the hardware and software in the toolset, as well as the interface to any other systems that the tool must connect to for its proper operation. Maintain the tool performance as measured by availability to production and primary quality metrics. Complete all required safety training and conduct all work in accordance with safety policies and regulations. Follow-up on safety and quality related issues and work toward resolution with stakeholders. Perform and facilitate audits. Reduce incidents of personal injuries, safety hazards or environmental releases. Operate and maintain tools according to documentation and guidelines to ensure safety and quality expectations are met. Ensure proper tool documentation/reaction mechanisms exist for shift teams and submit updates to content. Maintain a constant improvement program for defect reduction/yield improvement. Review and document XLD issues to ensure root cause, follow-up documentation, and communication across TD & HVMs. Review and identify hardware related failures and create and execute plans to fix root-cause. Partner with suppliers to resolve tool problems, defect issues, and maximize tool availability. Improve communication and collaboration with vendors and area, department, and network partners. Collaborate with supervisors and areas leaders to create personal performance and development goals. Communicate proactively with ME shift and Shift Ops leaders on the daily priorities and issues. Attend and participate in DAM, CIP, TPM Core Team, Tool Install and other meetings. Maintain strong vendor relationships to ensure Microns best interests are met. Partner with Process Engineers and shift Engineers/Technicians to gather input for area improvement. Communicate changes made to equipment and follow business rules for change control. Partner with HVMs in data collection, gap analysis, and improvement implementation as part of Benchmarking activities. Communicate issues that could cause yield loss, excursions, defects, tool restrictions, or output loss. Ensure pass down is updated and accurately reflect the work instructions to shift each day. Analyze data to make critical decisions and drive cost reduction activities. Provide troubleshooting support for complex problems and address root causes. Serve as a key area resource for technical support and/or providing required technical resources to support TD requirements. Identify and develop a strategy for each workstation that will streamline PM frequencies. Partner with HVM sites to identify gaps and opportunities for workstation efficiencies, such as reviewing SPC, ETI, MAMs and Y3 to identify PM frequency optimization opportunities. Manage and track all installations, upgrades and evals. Maintain tool matching and drive machine hardware and s/w consistency. Plan for required capacity and product mix by ensuring equipment is capable of running variance as projected. Manage all BOM and SAP PM lists to ensure they are accurate and up to date. Provide effective and timely guidance to resolve equipment issues and engage in key problem resolution. Drive a culture of TPM including TPM metrics, WS health reports, CIP items, MTAGs, MOP documents and restoration guides. Manage proper inventory levels including ATIR, dead inventory, kitting BOMs, and vendor recommended spare parts. Employer will accept a Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related field and 1 year of experience in the job offered or in a related occupation. Position requires: 1. Pump, Abatement, or Chiller equipment hands-on troubleshooting; 2. Safety procedures, EHS policies, and regulatory compliance; 3. SPC, ETI, and MAMs; 4. Maintaining hardware or software consistency across toolsets; 5. Semiconductor development and manufacturing; and 6. Coding, machine learning, or JMP Scripting. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
09/11/2026
Full time
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Idaho Semiconductor Manufacturing (Triton) LLC Responsible for the installation, functionality, and maintenance of an equipment toolset. This include all the hardware and software in the toolset, as well as the interface to any other systems that the tool must connect to for its proper operation. Maintain the tool performance as measured by availability to production and primary quality metrics. Complete all required safety training and conduct all work in accordance with safety policies and regulations. Follow-up on safety and quality related issues and work toward resolution with stakeholders. Perform and facilitate audits. Reduce incidents of personal injuries, safety hazards or environmental releases. Operate and maintain tools according to documentation and guidelines to ensure safety and quality expectations are met. Ensure proper tool documentation/reaction mechanisms exist for shift teams and submit updates to content. Maintain a constant improvement program for defect reduction/yield improvement. Review and document XLD issues to ensure root cause, follow-up documentation, and communication across TD & HVMs. Review and identify hardware related failures and create and execute plans to fix root-cause. Partner with suppliers to resolve tool problems, defect issues, and maximize tool availability. Improve communication and collaboration with vendors and area, department, and network partners. Collaborate with supervisors and areas leaders to create personal performance and development goals. Communicate proactively with ME shift and Shift Ops leaders on the daily priorities and issues. Attend and participate in DAM, CIP, TPM Core Team, Tool Install and other meetings. Maintain strong vendor relationships to ensure Microns best interests are met. Partner with Process Engineers and shift Engineers/Technicians to gather input for area improvement. Communicate changes made to equipment and follow business rules for change control. Partner with HVMs in data collection, gap analysis, and improvement implementation as part of Benchmarking activities. Communicate issues that could cause yield loss, excursions, defects, tool restrictions, or output loss. Ensure pass down is updated and accurately reflect the work instructions to shift each day. Analyze data to make critical decisions and drive cost reduction activities. Provide troubleshooting support for complex problems and address root causes. Serve as a key area resource for technical support and/or providing required technical resources to support TD requirements. Identify and develop a strategy for each workstation that will streamline PM frequencies. Partner with HVM sites to identify gaps and opportunities for workstation efficiencies, such as reviewing SPC, ETI, MAMs and Y3 to identify PM frequency optimization opportunities. Manage and track all installations, upgrades and evals. Maintain tool matching and drive machine hardware and s/w consistency. Plan for required capacity and product mix by ensuring equipment is capable of running variance as projected. Manage all BOM and SAP PM lists to ensure they are accurate and up to date. Provide effective and timely guidance to resolve equipment issues and engage in key problem resolution. Drive a culture of TPM including TPM metrics, WS health reports, CIP items, MTAGs, MOP documents and restoration guides. Manage proper inventory levels including ATIR, dead inventory, kitting BOMs, and vendor recommended spare parts. Employer will accept a Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related field and 1 year of experience in the job offered or in a related occupation. Position requires: 1. Pump, Abatement, or Chiller equipment hands-on troubleshooting; 2. Safety procedures, EHS policies, and regulatory compliance; 3. SPC, ETI, and MAMs; 4. Maintaining hardware or software consistency across toolsets; 5. Semiconductor development and manufacturing; and 6. Coding, machine learning, or JMP Scripting. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Job Description Job Description TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary Mtnmax Internet now powered by Vero Networks is looking for a Telecom Field Technician to join our team. The Telecom Field Technician will be based out of our Kalispell, Montana market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment. The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service. Currently hiring 2 open positions. Responsibilities: Responsible for all network field activity on the MtnMax network. Install and test new customer services in residential or business locations. Fiber splicing Troubleshoot and resolve network outages and issues. Perform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather) Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet. Read and interpret Network Diagrams and/or detailed instructions. Operate a company vehicle in accordance with safe driving practices. Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls. Provide excellent customer service. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. Qualifications: Two (2) years Fiber Optic and Cat6 Cable Installation (Preferred) Experience preferred but not necessary, configuring wireless equipment such as Ubiquiti, Cambium and Nokia. Experience with installing & handling various fiber optic cable types including single mode & multimode. Willingness to work in confined spaces, if necessary. Keen attention to detail and adherence to established standards. Powerful sense of accountability for safety, quality, and productivity Openness and availability to work flexible long hours, based on project requirements. Able to lift up to 50lbs and can carry a ladder. Must have a valid driver's license with a clean driving record COMPENSATION, BENEFITS AND ADDITIONAL INFORMATION The anticipated hourly range for this position is $22.00 - $28.00 per hour. Final compensation will be determined based on factors such as the candidate's experience, skills, and internal equity. This position may be eligible for an annual discretionary bonus, based on individual performance and company profitability. 4 Medical plans with employer contributions for employees and dependents Dental and Vision insurance Life Insurance and AD&D Voluntary Life Insurance Disability Insurance 401(k) retirement plan + employer match 15 PTO days, 9 paid holidays + 2 floating holidays ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. Pre-Employment Screening Requirement for this Safety Sensitive Role At Vero Broadband, our commitment to a safe, healthy, and productive work environment is paramount. All offers of employment are contingent upon candidates successfully completing a pre-employment drug screen in compliance with our company policy. Drug Screen Requirement Details: As a part of the hiring process for this position, you will be required to: Accept a Conditional Offer of Employment. Successfully Pass a Post-Offer, Pre-Employment Drug Test before your official start date. This requirement is strictly administered under the guidelines of the Vero Drug & Alcohol Testing Policy and Procedure to ensure a safe workplace, free from the effects of substance abuse, as outlined in our commitment to safety. Important Policy Notes: Substances Tested: The screening will test for a range of substances and their metabolites, including (but not limited to) Amphetamines, Cocaine, Opiates, and PCP. Marijuana (THC) is not tested in pre-employment screens. Failure to pass the required drug screen or refusal to comply with testing procedures will result in the offer of employment being rescinded. We encourage all applicants to review the full policy upon request for a complete understanding of our standards. Safety-Sensitive Roles: This requirement applies to all applicants seeking employment. If this role is defined as Safety-Sensitive (involving risk of injury or harm to the general public), be aware that subsequent Random Testing and Post-Accident Testing will be conditions of continued employment. Marijuana (THC) is tested in Post-Accident and Random Testing. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work. Vero Fiber Powered by JazzHR ITipRrA5cA
09/11/2026
Full time
Job Description Job Description TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary Mtnmax Internet now powered by Vero Networks is looking for a Telecom Field Technician to join our team. The Telecom Field Technician will be based out of our Kalispell, Montana market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment. The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service. Currently hiring 2 open positions. Responsibilities: Responsible for all network field activity on the MtnMax network. Install and test new customer services in residential or business locations. Fiber splicing Troubleshoot and resolve network outages and issues. Perform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather) Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet. Read and interpret Network Diagrams and/or detailed instructions. Operate a company vehicle in accordance with safe driving practices. Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls. Provide excellent customer service. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. Qualifications: Two (2) years Fiber Optic and Cat6 Cable Installation (Preferred) Experience preferred but not necessary, configuring wireless equipment such as Ubiquiti, Cambium and Nokia. Experience with installing & handling various fiber optic cable types including single mode & multimode. Willingness to work in confined spaces, if necessary. Keen attention to detail and adherence to established standards. Powerful sense of accountability for safety, quality, and productivity Openness and availability to work flexible long hours, based on project requirements. Able to lift up to 50lbs and can carry a ladder. Must have a valid driver's license with a clean driving record COMPENSATION, BENEFITS AND ADDITIONAL INFORMATION The anticipated hourly range for this position is $22.00 - $28.00 per hour. Final compensation will be determined based on factors such as the candidate's experience, skills, and internal equity. This position may be eligible for an annual discretionary bonus, based on individual performance and company profitability. 4 Medical plans with employer contributions for employees and dependents Dental and Vision insurance Life Insurance and AD&D Voluntary Life Insurance Disability Insurance 401(k) retirement plan + employer match 15 PTO days, 9 paid holidays + 2 floating holidays ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. Pre-Employment Screening Requirement for this Safety Sensitive Role At Vero Broadband, our commitment to a safe, healthy, and productive work environment is paramount. All offers of employment are contingent upon candidates successfully completing a pre-employment drug screen in compliance with our company policy. Drug Screen Requirement Details: As a part of the hiring process for this position, you will be required to: Accept a Conditional Offer of Employment. Successfully Pass a Post-Offer, Pre-Employment Drug Test before your official start date. This requirement is strictly administered under the guidelines of the Vero Drug & Alcohol Testing Policy and Procedure to ensure a safe workplace, free from the effects of substance abuse, as outlined in our commitment to safety. Important Policy Notes: Substances Tested: The screening will test for a range of substances and their metabolites, including (but not limited to) Amphetamines, Cocaine, Opiates, and PCP. Marijuana (THC) is not tested in pre-employment screens. Failure to pass the required drug screen or refusal to comply with testing procedures will result in the offer of employment being rescinded. We encourage all applicants to review the full policy upon request for a complete understanding of our standards. Safety-Sensitive Roles: This requirement applies to all applicants seeking employment. If this role is defined as Safety-Sensitive (involving risk of injury or harm to the general public), be aware that subsequent Random Testing and Post-Accident Testing will be conditions of continued employment. Marijuana (THC) is tested in Post-Accident and Random Testing. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work. Vero Fiber Powered by JazzHR ITipRrA5cA
Job Description Job Description Job Summary: The ISP Technician II is a senior-level telecommunications professional responsible for the installation, integration, maintenance, troubleshooting, and repair of telecommunications and network infrastructure. This position performs advanced field work supporting wireless and wireline network environments, including routers, switches, basebands, upconverters, power plants, backup power systems, batteries, generators, and associated telecommunications equipment. The ISP Technician II provides technical leadership in the field, ensures work is completed safely and efficiently, and serves as a subject matter expert for network, electrical, and site infrastructure systems. Holds certifications in climbing/rescue, rigging, PPE usage, and specialized equipment operations. Primary Responsibilities: • Install, commission, troubleshoot, and maintain telecommunications network infrastructure, including routers, switches, baseband units, upconverters, RF equipment, and transport systems. • Perform advanced installation, integration, testing, and maintenance activities for wireless and wireline telecommunications networks. • Install, troubleshoot, and maintain AC and DC electrical systems supporting telecommunications facilities and network infrastructure. • Install, inspect, and maintain telecom power systems, including power plants, rectifiers, battery backup systems, generators, power distribution equipment, and associated site infrastructure. • Perform equipment integrations, alarm verification, software upgrades, and system turn-up activities to ensure network reliability and performance. • Install and maintain grounding systems, surge protection equipment, Overvoltage Protection (OVP) devices, and site bonding infrastructure in accordance with industry standards. • Lead and execute tower construction, maintenance, and upgrade activities, including antenna, coaxial cable, fiber optic, and microwave equipment installations. • Conduct and supervise testing activities, including sweep testing, PIM testing, fiber testing, power system testing, and equipment commissioning. • Troubleshoot network outages, equipment failures, and power-related issues utilizing test equipment, technical documentation, and manufacturer specifications. • Serve as the point leader in the field, providing guidance and instruction to team members to ensure safety, quality, and productivity. • Maintain OSHA regulations and company-specific EHS protocols, ensuring compliance with all safety requirements. • Operate specialized tools and equipment, including hoists, test equipment, power meters, fiber testing equipment, and rigging systems. • Interpret and validate construction drawings, RFDS packages, electrical schematics, one-line diagrams, and technical documentation to ensure project accuracy. • Provide mentorship and on-the-job training to less experienced technicians, fostering technical development and promoting a collaborative team environment. • Collaborate with Foremen, Project Managers, customers, and other stakeholders to address field challenges and ensure successful project execution. Minimum Education and Experience: • High school diploma or GED. • 5+ years of telecommunications, network infrastructure, wireless, ISP, or related construction and maintenance experience. • Experience supporting telecommunications network equipment, AC/DC power systems, and site infrastructure. Preferred and Additional Eligibility Qualifications: • OSHA 30 certification required. • First Aid/AED/CPR certification required. • Experience with routers, switches, basebands, upconverters, power plants, backup battery systems, generators, and wireless telecommunications equipment preferred. • Ability to obtain all required certifications, including but not limited to: RF Awareness Competent Climber Competent Rescuer ANSI 10.48 Competent Rigger Fall Protection Awareness Crane Spotter/Signal Person Capstan Hoist Operator Equipment Manufacturer Certifications Skills Required: • Advanced knowledge of telecommunications infrastructure, wireless systems, and network equipment. • Strong understanding of AC and DC electrical theory, power distribution systems, batteries, generators, rectifiers, and telecom power plants. • Experience troubleshooting and maintaining routers, switches, basebands, RF equipment, backup power systems, and site infrastructure. • Proficiency in fiber optic, coaxial, and network equipment installation, testing, and troubleshooting. • Ability to read and interpret construction drawings, RF data sheets, electrical schematics, one-line diagrams, and technical documentation. • Advanced troubleshooting and problem-solving skills related to network, electrical, and telecommunications systems. • Proficiency using industry-standard testing equipment for telecommunications, network, fiber optic, and electrical systems. • Strong leadership abilities to guide team members effectively during field operations. • Clear communication skills to relay instructions, articulate project needs, and document work accurately. • Ability to work independently and make sound technical decisions in dynamic field environments. Direct/Indirect Supervisory Responsibility: • Acts as a field leader and technical mentor for junior technicians and crew members. Work Environment / Physical Demands / Travel Required: • Ability to work in all weather conditions except for unsafe or extreme weather conditions. • Ability and willingness to climb telecommunications structures exceeding 300 feet while carrying loads in excess of 50 pounds. • Ability to work with energized AC and DC electrical systems following established safety procedures. • Ability to lift, carry, and operate tools, equipment, batteries, generators, and telecommunications materials. • Travel required up to 50% of the time. AAP/EEO Statement NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Suggestion: If this role will support carrier network integrations (AT&T, Verizon, T-Mobile, Dish, etc.), I'd also add microwave, Nokia/Ericsson/Samsung equipment, and network commissioning experience to make it easier to attract experienced cell-site technicians.
09/11/2026
Full time
Job Description Job Description Job Summary: The ISP Technician II is a senior-level telecommunications professional responsible for the installation, integration, maintenance, troubleshooting, and repair of telecommunications and network infrastructure. This position performs advanced field work supporting wireless and wireline network environments, including routers, switches, basebands, upconverters, power plants, backup power systems, batteries, generators, and associated telecommunications equipment. The ISP Technician II provides technical leadership in the field, ensures work is completed safely and efficiently, and serves as a subject matter expert for network, electrical, and site infrastructure systems. Holds certifications in climbing/rescue, rigging, PPE usage, and specialized equipment operations. Primary Responsibilities: • Install, commission, troubleshoot, and maintain telecommunications network infrastructure, including routers, switches, baseband units, upconverters, RF equipment, and transport systems. • Perform advanced installation, integration, testing, and maintenance activities for wireless and wireline telecommunications networks. • Install, troubleshoot, and maintain AC and DC electrical systems supporting telecommunications facilities and network infrastructure. • Install, inspect, and maintain telecom power systems, including power plants, rectifiers, battery backup systems, generators, power distribution equipment, and associated site infrastructure. • Perform equipment integrations, alarm verification, software upgrades, and system turn-up activities to ensure network reliability and performance. • Install and maintain grounding systems, surge protection equipment, Overvoltage Protection (OVP) devices, and site bonding infrastructure in accordance with industry standards. • Lead and execute tower construction, maintenance, and upgrade activities, including antenna, coaxial cable, fiber optic, and microwave equipment installations. • Conduct and supervise testing activities, including sweep testing, PIM testing, fiber testing, power system testing, and equipment commissioning. • Troubleshoot network outages, equipment failures, and power-related issues utilizing test equipment, technical documentation, and manufacturer specifications. • Serve as the point leader in the field, providing guidance and instruction to team members to ensure safety, quality, and productivity. • Maintain OSHA regulations and company-specific EHS protocols, ensuring compliance with all safety requirements. • Operate specialized tools and equipment, including hoists, test equipment, power meters, fiber testing equipment, and rigging systems. • Interpret and validate construction drawings, RFDS packages, electrical schematics, one-line diagrams, and technical documentation to ensure project accuracy. • Provide mentorship and on-the-job training to less experienced technicians, fostering technical development and promoting a collaborative team environment. • Collaborate with Foremen, Project Managers, customers, and other stakeholders to address field challenges and ensure successful project execution. Minimum Education and Experience: • High school diploma or GED. • 5+ years of telecommunications, network infrastructure, wireless, ISP, or related construction and maintenance experience. • Experience supporting telecommunications network equipment, AC/DC power systems, and site infrastructure. Preferred and Additional Eligibility Qualifications: • OSHA 30 certification required. • First Aid/AED/CPR certification required. • Experience with routers, switches, basebands, upconverters, power plants, backup battery systems, generators, and wireless telecommunications equipment preferred. • Ability to obtain all required certifications, including but not limited to: RF Awareness Competent Climber Competent Rescuer ANSI 10.48 Competent Rigger Fall Protection Awareness Crane Spotter/Signal Person Capstan Hoist Operator Equipment Manufacturer Certifications Skills Required: • Advanced knowledge of telecommunications infrastructure, wireless systems, and network equipment. • Strong understanding of AC and DC electrical theory, power distribution systems, batteries, generators, rectifiers, and telecom power plants. • Experience troubleshooting and maintaining routers, switches, basebands, RF equipment, backup power systems, and site infrastructure. • Proficiency in fiber optic, coaxial, and network equipment installation, testing, and troubleshooting. • Ability to read and interpret construction drawings, RF data sheets, electrical schematics, one-line diagrams, and technical documentation. • Advanced troubleshooting and problem-solving skills related to network, electrical, and telecommunications systems. • Proficiency using industry-standard testing equipment for telecommunications, network, fiber optic, and electrical systems. • Strong leadership abilities to guide team members effectively during field operations. • Clear communication skills to relay instructions, articulate project needs, and document work accurately. • Ability to work independently and make sound technical decisions in dynamic field environments. Direct/Indirect Supervisory Responsibility: • Acts as a field leader and technical mentor for junior technicians and crew members. Work Environment / Physical Demands / Travel Required: • Ability to work in all weather conditions except for unsafe or extreme weather conditions. • Ability and willingness to climb telecommunications structures exceeding 300 feet while carrying loads in excess of 50 pounds. • Ability to work with energized AC and DC electrical systems following established safety procedures. • Ability to lift, carry, and operate tools, equipment, batteries, generators, and telecommunications materials. • Travel required up to 50% of the time. AAP/EEO Statement NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Suggestion: If this role will support carrier network integrations (AT&T, Verizon, T-Mobile, Dish, etc.), I'd also add microwave, Nokia/Ericsson/Samsung equipment, and network commissioning experience to make it easier to attract experienced cell-site technicians.
Job Description Job Description Description: Primary Objective The Traffic Signal Technician - IMSA II supports AM Signal's Southern California territory by providing field and in-house technical services for traffic signal control devices and Intelligent Transportation Systems (ITS) products. This role serves as a key technical resource for clients, contractors, and internal teams, ensuring products are installed, tested, and maintained correctly, and that customers are trained and self-sufficient in the systems AM Signal provides. Candidates should live in or near a major metropolitan area within the territory. Requirements: Essential Duties & Responsibilities Coordinate new and existing projects, preparing documentation, products, software, and backup equipment as needed. Provide and/or ensure product training is completed for clients or contractors prior to product installation. Identify product deficiencies or needs and inform sales of potential opportunities; actively promote new or updated products and maintenance contracts. Update firmware and software as needed, program, test, and troubleshoot all product lines when required. Facilitate returned merchandise authorizations (RMA) and repairs, including maintaining documentation and issue logs. Stay current on changes in existing products and support warehouse personnel as needed, including internal training for new product lines. Perform technical job builds, including cabinet installation with wiring and component testing, camera calibration and burn-in, and new product line testing. Troubleshoot lower-level technical issues in coordination with RMA and warehouse personnel. Maintain a solid understanding of new technical products and their components and functions in order to train and perform quality assurance prior to sales and maintain related product documentation in the company's shared file system. Attend technician-level tradeshows and industry gatherings, representing AM Signal and vendor partners professionally. Work directly with DOTs, agencies, and contractors to ensure they are proficient and self-sufficient in AM Signal products. Provide customer follow-up and support, including traffic control software programming and testing, and network design, installation, testing, maintenance, and configuration of network software and hardware. Qualifications Education & Experience High school diploma or equivalent required; technical or vocational training in electronics, traffic signal systems, or a related field preferred. IMSA certification required (Level II preferred; Level I will be considered). Current Flagger Card required. 3 years of experience in traffic signal systems, ITS products, electronics, or related field service work preferred. Valid driver's license and reliable vehicle required (mileage/vehicle reimbursement provided for company travel); must maintain a clean driving record with no traffic violations. Ability and willingness to travel 10% to 50% of the time, with up to 75% travel possible at times (company paid). Knowledge, Skills and Competencies Working knowledge of traffic signal control devices, ITS products, and related field and network hardware/software. Ability to read and apply technical documentation, product specifications, and installation/testing procedures. Self-starter with strong attention to detail and a customer service orientation. Strong verbal and written communication skills, with the ability to train and support clients, contractors, and internal teams. Ability to manage documentation, logs, and shared files accurately and consistently. Problem solving and troubleshooting ability across a range of technical products and systems. Professionalism in representing the company and vendor partners at client sites, tradeshows, and industry events. Team collaboration, particularly with warehouses, RMA, sales, and vendor partners. Physical Demands & Work Environment Regularly required to stand, walk, bend, kneel, and use hands and fingers to handle tools, components, and equipment. Frequently lifts and carries equipment, cabinets, and materials up to 50 lbs.; occasionally may lift more with assistance. Frequent driving required, including extended periods of time in a vehicle traveling to clients and job sites throughout the territory. Work is performed in a combination of outdoor field environments (roadways, traffic cabinets, active work zones) and indoor office/warehouse settings, with exposure to varying weather conditions, traffic, and noise. May require climbing, working at heights, or working in or around traffic control cabinets and equipment. Specific vision abilities include close vision, distance vision, peripheral vision, and depth perception. Salary Range: $130,000 - $140,000
09/11/2026
Full time
Job Description Job Description Description: Primary Objective The Traffic Signal Technician - IMSA II supports AM Signal's Southern California territory by providing field and in-house technical services for traffic signal control devices and Intelligent Transportation Systems (ITS) products. This role serves as a key technical resource for clients, contractors, and internal teams, ensuring products are installed, tested, and maintained correctly, and that customers are trained and self-sufficient in the systems AM Signal provides. Candidates should live in or near a major metropolitan area within the territory. Requirements: Essential Duties & Responsibilities Coordinate new and existing projects, preparing documentation, products, software, and backup equipment as needed. Provide and/or ensure product training is completed for clients or contractors prior to product installation. Identify product deficiencies or needs and inform sales of potential opportunities; actively promote new or updated products and maintenance contracts. Update firmware and software as needed, program, test, and troubleshoot all product lines when required. Facilitate returned merchandise authorizations (RMA) and repairs, including maintaining documentation and issue logs. Stay current on changes in existing products and support warehouse personnel as needed, including internal training for new product lines. Perform technical job builds, including cabinet installation with wiring and component testing, camera calibration and burn-in, and new product line testing. Troubleshoot lower-level technical issues in coordination with RMA and warehouse personnel. Maintain a solid understanding of new technical products and their components and functions in order to train and perform quality assurance prior to sales and maintain related product documentation in the company's shared file system. Attend technician-level tradeshows and industry gatherings, representing AM Signal and vendor partners professionally. Work directly with DOTs, agencies, and contractors to ensure they are proficient and self-sufficient in AM Signal products. Provide customer follow-up and support, including traffic control software programming and testing, and network design, installation, testing, maintenance, and configuration of network software and hardware. Qualifications Education & Experience High school diploma or equivalent required; technical or vocational training in electronics, traffic signal systems, or a related field preferred. IMSA certification required (Level II preferred; Level I will be considered). Current Flagger Card required. 3 years of experience in traffic signal systems, ITS products, electronics, or related field service work preferred. Valid driver's license and reliable vehicle required (mileage/vehicle reimbursement provided for company travel); must maintain a clean driving record with no traffic violations. Ability and willingness to travel 10% to 50% of the time, with up to 75% travel possible at times (company paid). Knowledge, Skills and Competencies Working knowledge of traffic signal control devices, ITS products, and related field and network hardware/software. Ability to read and apply technical documentation, product specifications, and installation/testing procedures. Self-starter with strong attention to detail and a customer service orientation. Strong verbal and written communication skills, with the ability to train and support clients, contractors, and internal teams. Ability to manage documentation, logs, and shared files accurately and consistently. Problem solving and troubleshooting ability across a range of technical products and systems. Professionalism in representing the company and vendor partners at client sites, tradeshows, and industry events. Team collaboration, particularly with warehouses, RMA, sales, and vendor partners. Physical Demands & Work Environment Regularly required to stand, walk, bend, kneel, and use hands and fingers to handle tools, components, and equipment. Frequently lifts and carries equipment, cabinets, and materials up to 50 lbs.; occasionally may lift more with assistance. Frequent driving required, including extended periods of time in a vehicle traveling to clients and job sites throughout the territory. Work is performed in a combination of outdoor field environments (roadways, traffic cabinets, active work zones) and indoor office/warehouse settings, with exposure to varying weather conditions, traffic, and noise. May require climbing, working at heights, or working in or around traffic control cabinets and equipment. Specific vision abilities include close vision, distance vision, peripheral vision, and depth perception. Salary Range: $130,000 - $140,000
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/11/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Continental Group Sector ContiTech
Mount Pleasant, Iowa
Job Description Job Description Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2024, Continental generated sales of €39.7 billion and currently employs around 190,000 people in 55 countries and markets. Guided by the vision of being the customer's first choice for material-driven solutions, the ContiTech group sector focuses on development competence and material expertise for products and systems made of rubber, plastics, metal, and fabrics. These can also be equipped with electronic components in order to optimize them functionally for individual services. ContiTech's industrial growth areas are primarily in the areas of energy, agriculture, construction, and surfaces. In addition, ContiTech serves the automotive and transportation industries as well as rail transport. Job Description HOW YOU WILL MAKE AN IMPACT Assist in programming, configuring, and troubleshooting Siemens PLCs and HMIs for mixing/compounding equipment Support troubleshooting of control systems, drives, and instrumentation to reduce downtime. Help maintain documentation of control programs and wiring diagrams. Collaborate with engineers on equipment installations and process improvements. Learn and apply safety standards and company policies in all tasks. Support capital spending projects and implementations of new equipment Assist and support the implementation of Factory Talk and other automation software Work with cross-functional teams for continuous improvement projects Support and train maintenance technicians Support TPOC, Gemba, and 5S programs Training and coaching on Manufacturing Execution Systems (MES), Camline, Iconics, WiriTec, among others, depending on the implementation package. Qualifications WHAT YOU BRING TO THE ROLE Bachelor's degree in electrical engineering, automation, Controls Automation, mechatronics, or related engineering field 2+ years' experience with control systems in a manufacturing environment Working knowledge of electrical schematics and industrial networks Knowledge of PLCs, Allen Bradley, Siemens Strong willingness to learn and grow in a fast-paced manufacturing environment Knowledge of industrial safety standards Good communication and teamwork skills Willing to work on equipment and support the production and maintenance teams Demonstrated competency in basic use of hand tools, including multimeters Intermediate knowledge of the Microsoft Office suite The ability to work support nights and weekend shifts as needed Visa Sponsorship for Continental/ContiTech employees only ADDITIONAL WAYS TO STAND OUT 5+ years' experience with control systems in a manufacturing environment Extensive experience in technology development and implementation processes. Experience in Project Management. Experience in the implementation of standards and/or strategic projects. Additional Information All your information will be kept confidential according to EEO guidelines. EEO-Statement: EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at . This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.' Ready to drive with Continental? Take the first step and fill in the online application.
09/11/2026
Full time
Job Description Job Description Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2024, Continental generated sales of €39.7 billion and currently employs around 190,000 people in 55 countries and markets. Guided by the vision of being the customer's first choice for material-driven solutions, the ContiTech group sector focuses on development competence and material expertise for products and systems made of rubber, plastics, metal, and fabrics. These can also be equipped with electronic components in order to optimize them functionally for individual services. ContiTech's industrial growth areas are primarily in the areas of energy, agriculture, construction, and surfaces. In addition, ContiTech serves the automotive and transportation industries as well as rail transport. Job Description HOW YOU WILL MAKE AN IMPACT Assist in programming, configuring, and troubleshooting Siemens PLCs and HMIs for mixing/compounding equipment Support troubleshooting of control systems, drives, and instrumentation to reduce downtime. Help maintain documentation of control programs and wiring diagrams. Collaborate with engineers on equipment installations and process improvements. Learn and apply safety standards and company policies in all tasks. Support capital spending projects and implementations of new equipment Assist and support the implementation of Factory Talk and other automation software Work with cross-functional teams for continuous improvement projects Support and train maintenance technicians Support TPOC, Gemba, and 5S programs Training and coaching on Manufacturing Execution Systems (MES), Camline, Iconics, WiriTec, among others, depending on the implementation package. Qualifications WHAT YOU BRING TO THE ROLE Bachelor's degree in electrical engineering, automation, Controls Automation, mechatronics, or related engineering field 2+ years' experience with control systems in a manufacturing environment Working knowledge of electrical schematics and industrial networks Knowledge of PLCs, Allen Bradley, Siemens Strong willingness to learn and grow in a fast-paced manufacturing environment Knowledge of industrial safety standards Good communication and teamwork skills Willing to work on equipment and support the production and maintenance teams Demonstrated competency in basic use of hand tools, including multimeters Intermediate knowledge of the Microsoft Office suite The ability to work support nights and weekend shifts as needed Visa Sponsorship for Continental/ContiTech employees only ADDITIONAL WAYS TO STAND OUT 5+ years' experience with control systems in a manufacturing environment Extensive experience in technology development and implementation processes. Experience in Project Management. Experience in the implementation of standards and/or strategic projects. Additional Information All your information will be kept confidential according to EEO guidelines. EEO-Statement: EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at . This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.' Ready to drive with Continental? Take the first step and fill in the online application.
Job Description Job Description Description: Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors Degree Preferred EXPERIENCE: 5-7 years' experience preferred Who We Are Looking For BeyondReach, provides connectivity solutions and infrastructure to any location, no matter how remote or complex, specializing in the hard-to-reach locations. Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by developing strong relationships. This role will maintain project plans within BeyondReach and work with internal teams to develop technical and non-technical standards to ensure all projects flow smoothly from implementation to completion. The Service Delivery Manager leads the teams responsible for project implementation, service provisioning, client onboarding, and service delivery operations. This role ensures projects are delivered on time, within scope, and to the highest quality standards while driving operational excellence, maintaining service level commitments, and partnering cross-functionally with sales, engineering, product, and customer success teams to deliver an exceptional client experience from project kickoff through successful service activation. What You'll Accomplish and Experience Operational Leadership Manage and lead Service Delivery/Implementation teams. Establish operational processes, documentation, and standards for service support and implementation. Coordinate with engineering and vendor partners on network maintenance and issue resolution. Own and manage project-level budgets for service delivery, ensuring effective cost management, vendor alignment, and project profitability. Provide proactive updates to internal leadership on project progress, timelines, projected revenue, and potential risks to ensure accurate forecasting and visibility into expected completion dates. Effectively identify when projects are stalled and proactively engage the appropriate internal departments to remove roadblocks, align resources, and keep initiatives moving toward completion. Own and manage the Site Tracker, ensuring project data is accurate, milestones are up to date, and work progresses efficiently by proactively identifying and resolving bottlenecks. Service Delivery & Implementation Oversee the end-to-end implementation of telecom services. Ensure projects move efficiently from sales handoff to service activation. Maintain service implementation timelines and ensure quality delivery standards are met. Coordinate closely with sales, account management, and customers during onboarding and deployment. Team Leadership & Development Lead, coach, and develop all team members to ensure continued growth and development. Establish performance expectations and provide ongoing training and professional development. Foster a collaborative, accountable, and customer-focused team culture. Manage team member schedules and workload balancing to support operational demands. Process & Continuous Improvement Develop and improve operational workflows, automation, and service delivery processes. Identify opportunities to increase efficiency and improve service deployment speed. Maintain operational documentation, runbooks, and knowledge bases. Support operational reporting and service review meetings with leadership. Customer & Vendor Coordination Serve as an escalation point for complex customer issues and service delivery challenges. Maintain a strong working knowledge of active projects and their status to provide timely insight, address roadblocks, and coordinate internal or external support as needed. Work closely with customers and internal teams to ensure clear communication during incidents or service implementations. Manage relationships with telecom carriers, vendors, and infrastructure partners as needed. Desirable Previous Experience Understanding of telecom service provisioning workflows, from sales handoff through circuit activation. Experience interpreting technical order forms (TOFs), LOAs, demarcation standards, and carrier documentation. Familiarity with carrier Ethernet, fixed wireless, microwave backhaul, and fiber-based services. Experience managing circuit turn-ups, customer onboarding, and coordinated vendor installations. Working knowledge of SLA management, service activation timelines, and project milestone tracking. Experience coordinating with upstream carriers, last-mile providers, tower vendors, and field technicians. Ability to translate technical network requirements into clear project plans and customer-facing updates. Demonstrated success improving operational workflows, reducing install cycle times, or enhancing service delivery efficiency. Experience leading and managing technical teams in deadline-driven, client-facing telecom environments. Proven experience in vendor-based project management within the telecom industry. Exceptional communication skills, both internal and client-facing. Flexible team player with the ability to adapt to shifting priorities. Strong business acumen, supported by a relevant business degree. Commitment to continuous learning and professional development. Why BeyondReach At CCR Technologies, the parent company of BeyondReach, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We're a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As a ten-year Great Place to Work certified employer, we take pride in fostering a culture grounded in our values of: Pursue Human Excellence Partner to Win Create Value, Own the Outcome Lead with Curiosity and Courage CCR offers a truly unique work-life balance with competitive benefits designed to support your personal and professional well-being. From free daily lunch for onsite team members in Cedar Rapids, to comprehensive health benefits, gym membership reimbursement, 401(k), paid time off, and ongoing development opportunities, you'll have the support you need to thrive. At CCR, you'll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It's a place where you can truly build your future. Want to see more about our story, follow the link -ccr-story/ Requirements:
09/11/2026
Full time
Job Description Job Description Description: Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors Degree Preferred EXPERIENCE: 5-7 years' experience preferred Who We Are Looking For BeyondReach, provides connectivity solutions and infrastructure to any location, no matter how remote or complex, specializing in the hard-to-reach locations. Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by developing strong relationships. This role will maintain project plans within BeyondReach and work with internal teams to develop technical and non-technical standards to ensure all projects flow smoothly from implementation to completion. The Service Delivery Manager leads the teams responsible for project implementation, service provisioning, client onboarding, and service delivery operations. This role ensures projects are delivered on time, within scope, and to the highest quality standards while driving operational excellence, maintaining service level commitments, and partnering cross-functionally with sales, engineering, product, and customer success teams to deliver an exceptional client experience from project kickoff through successful service activation. What You'll Accomplish and Experience Operational Leadership Manage and lead Service Delivery/Implementation teams. Establish operational processes, documentation, and standards for service support and implementation. Coordinate with engineering and vendor partners on network maintenance and issue resolution. Own and manage project-level budgets for service delivery, ensuring effective cost management, vendor alignment, and project profitability. Provide proactive updates to internal leadership on project progress, timelines, projected revenue, and potential risks to ensure accurate forecasting and visibility into expected completion dates. Effectively identify when projects are stalled and proactively engage the appropriate internal departments to remove roadblocks, align resources, and keep initiatives moving toward completion. Own and manage the Site Tracker, ensuring project data is accurate, milestones are up to date, and work progresses efficiently by proactively identifying and resolving bottlenecks. Service Delivery & Implementation Oversee the end-to-end implementation of telecom services. Ensure projects move efficiently from sales handoff to service activation. Maintain service implementation timelines and ensure quality delivery standards are met. Coordinate closely with sales, account management, and customers during onboarding and deployment. Team Leadership & Development Lead, coach, and develop all team members to ensure continued growth and development. Establish performance expectations and provide ongoing training and professional development. Foster a collaborative, accountable, and customer-focused team culture. Manage team member schedules and workload balancing to support operational demands. Process & Continuous Improvement Develop and improve operational workflows, automation, and service delivery processes. Identify opportunities to increase efficiency and improve service deployment speed. Maintain operational documentation, runbooks, and knowledge bases. Support operational reporting and service review meetings with leadership. Customer & Vendor Coordination Serve as an escalation point for complex customer issues and service delivery challenges. Maintain a strong working knowledge of active projects and their status to provide timely insight, address roadblocks, and coordinate internal or external support as needed. Work closely with customers and internal teams to ensure clear communication during incidents or service implementations. Manage relationships with telecom carriers, vendors, and infrastructure partners as needed. Desirable Previous Experience Understanding of telecom service provisioning workflows, from sales handoff through circuit activation. Experience interpreting technical order forms (TOFs), LOAs, demarcation standards, and carrier documentation. Familiarity with carrier Ethernet, fixed wireless, microwave backhaul, and fiber-based services. Experience managing circuit turn-ups, customer onboarding, and coordinated vendor installations. Working knowledge of SLA management, service activation timelines, and project milestone tracking. Experience coordinating with upstream carriers, last-mile providers, tower vendors, and field technicians. Ability to translate technical network requirements into clear project plans and customer-facing updates. Demonstrated success improving operational workflows, reducing install cycle times, or enhancing service delivery efficiency. Experience leading and managing technical teams in deadline-driven, client-facing telecom environments. Proven experience in vendor-based project management within the telecom industry. Exceptional communication skills, both internal and client-facing. Flexible team player with the ability to adapt to shifting priorities. Strong business acumen, supported by a relevant business degree. Commitment to continuous learning and professional development. Why BeyondReach At CCR Technologies, the parent company of BeyondReach, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We're a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As a ten-year Great Place to Work certified employer, we take pride in fostering a culture grounded in our values of: Pursue Human Excellence Partner to Win Create Value, Own the Outcome Lead with Curiosity and Courage CCR offers a truly unique work-life balance with competitive benefits designed to support your personal and professional well-being. From free daily lunch for onsite team members in Cedar Rapids, to comprehensive health benefits, gym membership reimbursement, 401(k), paid time off, and ongoing development opportunities, you'll have the support you need to thrive. At CCR, you'll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It's a place where you can truly build your future. Want to see more about our story, follow the link -ccr-story/ Requirements:
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/11/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/11/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/11/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
If our name sounds familiar, there's a reason why. We're the people behind the iconic Koozie Can Kooler - and more! As one of the largest suppliers in the promotional products industry, you've probably seen our work everywhere from your local bank to a large concert or sporting event. We imprint company logos and slogans on everything from pens to coffee tumblers, lunch bags, tech accessories, camp chairs, and award-winning calendars, to name just a few. Our desire to benefit our people, customers, communities, and industry is behind all that we do. We call it Keep It. Give It., and it ensures that we are leaving a positive, lasting impact with the products and solutions we deliver. We're looking for the right person to fill this role. Read on if you want to know more and discover how we like to keep the good going ! Hours: 1st shift with flexibility Pay: $24.00 - $27.00/hr. Location: Red Wing, Minnesota Why Join the Koozie Group Team: People First culture Flexible Schedules Great Shift Differential (2nd Shift - $1.25/hr. / 3rd Shift - $1.75/hr.) We will train for all positions! Climate controlled environment (Clean and Heat/AC ) Great Benefits (Health, Dental, Vision, 401k with match, and more!) Paid Time Off (Vacation, Sick, Personal) Tuition Reimbursement Advancement Opportunities (as soon as 6 months) Employee Referral Bonus Program Annual Performance Reviews Employee Discount Program Overview for Facility Support & Desktop Technician : We are seeking a skilled and customer-oriented Facility Support and Desktop Technician to join our team. This role involves providing technical support in both in-person and remote environments and collaborating with manufacturing teams to address their technical needs. The ideal candidate will have experience working in a manufacturing facility and at least 5 years of hands-on experience in desktop support. Key Responsibilities of Facility Support & Desktop Technician : Diagnose and resolve technical issues related to manufacturing equipment, production software, and network systems. Provide support for machinery interfaces, industrial automation systems, and other critical production technologies. Offer on-site and remote support to plant staff for technical issues including computer systems, printers, barcode scanners, and other related equipment. Collaborate with vendors and service providers for repairs and upgrades. Assist with site-related initiatives to ensure continuous up time for production manufacturing areas and facility activities. Provide expert-level assistance with desktop hardware, software, and peripherals. Troubleshoot and resolve issues related to operating systems, applications, and network connectivity. Configure, set up, and deploy desktop computers, laptops, and other IT equipment. Address high-priority incidents promptly and efficiently to minimize downtime. Maintain accurate records of hardware and software inventory, service requests, and technical issues. Document troubleshooting procedures and resolutions for reference. Deliver exceptional customer service by demonstrating patience, empathy, and professionalism in all interactions with end-users. Qualifications for Facility Support & Desktop Technician : At least 5 years of experience as a Desktop Technician or in a similar IT support role. A degree in Information Technology or a related field is preferred but not required. Proficiency in Windows and macOS operating systems. Familiarity with Microsoft Office Suite. Strong understanding of network fundamentals. Experience with Active Directory, Group Policy, and remote desktop tools. Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Demonstrated commitment to high-quality customer service and support. Ability to thrive in a fast-paced environment and manage multiple tasks and priorities effectively. Please know all International Applicants will not be Accepted at this Time. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm to Keep the Good Going, you will find your way at Koozie Group. Koozie Group is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, sex (including pregnancy, childbirth, or related medical conditions), gender, marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Koozie Group also prohibits harassment of applicants and employees based on any of these protected categories. In compliance with the Americans with Disabilities Act, Koozie Group will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Compensation details: 24-27 Hourly Wage PI66368e98bee8-1152
09/11/2026
Full time
If our name sounds familiar, there's a reason why. We're the people behind the iconic Koozie Can Kooler - and more! As one of the largest suppliers in the promotional products industry, you've probably seen our work everywhere from your local bank to a large concert or sporting event. We imprint company logos and slogans on everything from pens to coffee tumblers, lunch bags, tech accessories, camp chairs, and award-winning calendars, to name just a few. Our desire to benefit our people, customers, communities, and industry is behind all that we do. We call it Keep It. Give It., and it ensures that we are leaving a positive, lasting impact with the products and solutions we deliver. We're looking for the right person to fill this role. Read on if you want to know more and discover how we like to keep the good going ! Hours: 1st shift with flexibility Pay: $24.00 - $27.00/hr. Location: Red Wing, Minnesota Why Join the Koozie Group Team: People First culture Flexible Schedules Great Shift Differential (2nd Shift - $1.25/hr. / 3rd Shift - $1.75/hr.) We will train for all positions! Climate controlled environment (Clean and Heat/AC ) Great Benefits (Health, Dental, Vision, 401k with match, and more!) Paid Time Off (Vacation, Sick, Personal) Tuition Reimbursement Advancement Opportunities (as soon as 6 months) Employee Referral Bonus Program Annual Performance Reviews Employee Discount Program Overview for Facility Support & Desktop Technician : We are seeking a skilled and customer-oriented Facility Support and Desktop Technician to join our team. This role involves providing technical support in both in-person and remote environments and collaborating with manufacturing teams to address their technical needs. The ideal candidate will have experience working in a manufacturing facility and at least 5 years of hands-on experience in desktop support. Key Responsibilities of Facility Support & Desktop Technician : Diagnose and resolve technical issues related to manufacturing equipment, production software, and network systems. Provide support for machinery interfaces, industrial automation systems, and other critical production technologies. Offer on-site and remote support to plant staff for technical issues including computer systems, printers, barcode scanners, and other related equipment. Collaborate with vendors and service providers for repairs and upgrades. Assist with site-related initiatives to ensure continuous up time for production manufacturing areas and facility activities. Provide expert-level assistance with desktop hardware, software, and peripherals. Troubleshoot and resolve issues related to operating systems, applications, and network connectivity. Configure, set up, and deploy desktop computers, laptops, and other IT equipment. Address high-priority incidents promptly and efficiently to minimize downtime. Maintain accurate records of hardware and software inventory, service requests, and technical issues. Document troubleshooting procedures and resolutions for reference. Deliver exceptional customer service by demonstrating patience, empathy, and professionalism in all interactions with end-users. Qualifications for Facility Support & Desktop Technician : At least 5 years of experience as a Desktop Technician or in a similar IT support role. A degree in Information Technology or a related field is preferred but not required. Proficiency in Windows and macOS operating systems. Familiarity with Microsoft Office Suite. Strong understanding of network fundamentals. Experience with Active Directory, Group Policy, and remote desktop tools. Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Demonstrated commitment to high-quality customer service and support. Ability to thrive in a fast-paced environment and manage multiple tasks and priorities effectively. Please know all International Applicants will not be Accepted at this Time. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm to Keep the Good Going, you will find your way at Koozie Group. Koozie Group is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, sex (including pregnancy, childbirth, or related medical conditions), gender, marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Koozie Group also prohibits harassment of applicants and employees based on any of these protected categories. In compliance with the Americans with Disabilities Act, Koozie Group will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Compensation details: 24-27 Hourly Wage PI66368e98bee8-1152
Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
09/11/2026
Full time
Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
Job Description Job Description Senior CMM Programmer (PC-DMIS) / Metrologist Fitchburg, MA $40.00 - $62.50 per hour, overtime opportunities may be available Flexible Schedule Options Available Full-Time or Part-Time Put Your PC-DMIS Expertise to Work in a High-Impact Role Micron Solutions is seeking an experienced Senior CMM Programmer (PC-DMIS) / Metrologist to support our quality assurance and metrology functions. This role is ideal for a highly skilled metrology professional who enjoys solving complex measurement challenges, developing advanced inspection programs, and working closely with Engineering, Manufacturing, and Quality teams. We're looking for a PC-DMIS programmer and metrology expert, not just a CMM operator . In this role, you'll serve as a key technical resource, helping ensure product quality while driving continuous improvement across a diverse mix of precision-machined, injection molded, and medical device components. We understand that experienced CMM programmers are in high demand. To attract top talent, we offer flexible scheduling options and will consider both full-time and part-time candidates . About Micron Solutions Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We partner with companies of all sizes to deliver manufacturing and assembly solutions that support their success. Our 120,000-square-foot manufacturing facility in Fitchburg, Massachusetts supports customers from concept through commercialization and full-scale production. What You'll Do Metrology & Inspection Program, set up, and operate Coordinate Measuring Machines (CMMs), with a strong emphasis on Hexagon PC-DMIS programming . Develop measurement strategies for complex plastic and metal components. Program and operate vision measurement systems and advanced inspection equipment. Create and maintain CMM programs, inspection plans, and work instructions. Support dimensional inspections, first article inspections, and ongoing production verification. Perform Gage R&R studies, Bias Studies, and measurement system analysis activities. Develop and support Statistical Process Control (SPC) data collection systems. Train inspectors and manufacturing personnel on measurement methods and inspection requirements. Quality Assurance & Continuous Improvement Support Micron's Quality Management System and quality objectives. Analyze quality and production data to identify trends and improvement opportunities. Support corrective and preventive action initiatives. Recommend and implement improvements to metrology processes, inspection methods, and measurement systems. Promote quality standards and best practices throughout the organization. Validation & Technical Support Assist with measurement qualifications and validation protocols. Support product and process validation activities. Partner with Engineering, Manufacturing, and Product Development teams to ensure accurate measurement methods and product conformance. Provide technical expertise regarding specifications, GD&T requirements, and measurement methodologies. Interface with customers and suppliers regarding inspection methods and acceptance criteria. What We're Looking For Required Qualifications Minimum of 5 years of experience in metrology, CMM programming, quality engineering, or precision manufacturing. Minimum 3-5 years of hands-on CMM programming experience . Strong proficiency with Hexagon PC-DMIS programming . Solid understanding of dimensional metrology and measurement system analysis. Strong knowledge of blueprint reading and GD&T . Experience performing Gage R&R, Bias Studies, and SPC analysis. Experience using precision measurement equipment, including optical and mechanical inspection tools. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Associate degree, technical certification, or equivalent hands-on experience in Quality, Metrology, Manufacturing, or a related field. Experience with vision measurement systems. Experience within medical device or other regulated manufacturing environments. Knowledge of plastic injection molding and precision machining processes. Familiarity with ISO 13485 and FDA-regulated manufacturing environments. Experience with ERP systems, preferably IQMS/DELMIAWorks. Proficiency with Minitab and Microsoft Office. ASQ Certified Calibration Technician or similar certification. Equivalent combinations of education, training, and experience will be considered. Why Join Micron Solutions? Competitive salary of $40.00 - $62.50, based on experience Overtime Opportunities Available Flexible scheduling options available Full-time and part-time candidates encouraged to apply Comprehensive medical, dental, and vision insurance 401(k) with company match Paid vacation and company holidays Stable and growing manufacturing environment Opportunity to become a key technical expert in PC-DMIS programming and metrology Diverse work supporting medical, machining, and injection molding operations High-impact role with visibility across Engineering, Manufacturing, and Quality Advanced metrology and inspection equipment Collaborative culture that values technical expertise and continuous improvement Relocation assistance available for qualified candidates Ready to Join Us? If you're an experienced PC-DMIS programmer looking for a challenging role where your expertise will be recognized and valued, we encourage you to apply. Join Micron Solutions and help drive quality, innovation, and manufacturing excellence. Please note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without current or future sponsorship requirements. Micron Solutions is an Equal Opportunity Employer. Company Description Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We work with clients of all sizes to provide manufacturing solutions and assembly services to help our customers meet their goals. Our 120,000 square foot manufacturing facility in Fitchburg, MA is capable of serving customers' projects from start to finish. To find more information, please visit our website: Company Description Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We work with clients of all sizes to provide manufacturing solutions and assembly services to help our customers meet their goals. Our 120,000 square foot manufacturing facility in Fitchburg, MA is capable of serving customers' projects from start to finish. To find more information, please visit our website:
09/11/2026
Full time
Job Description Job Description Senior CMM Programmer (PC-DMIS) / Metrologist Fitchburg, MA $40.00 - $62.50 per hour, overtime opportunities may be available Flexible Schedule Options Available Full-Time or Part-Time Put Your PC-DMIS Expertise to Work in a High-Impact Role Micron Solutions is seeking an experienced Senior CMM Programmer (PC-DMIS) / Metrologist to support our quality assurance and metrology functions. This role is ideal for a highly skilled metrology professional who enjoys solving complex measurement challenges, developing advanced inspection programs, and working closely with Engineering, Manufacturing, and Quality teams. We're looking for a PC-DMIS programmer and metrology expert, not just a CMM operator . In this role, you'll serve as a key technical resource, helping ensure product quality while driving continuous improvement across a diverse mix of precision-machined, injection molded, and medical device components. We understand that experienced CMM programmers are in high demand. To attract top talent, we offer flexible scheduling options and will consider both full-time and part-time candidates . About Micron Solutions Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We partner with companies of all sizes to deliver manufacturing and assembly solutions that support their success. Our 120,000-square-foot manufacturing facility in Fitchburg, Massachusetts supports customers from concept through commercialization and full-scale production. What You'll Do Metrology & Inspection Program, set up, and operate Coordinate Measuring Machines (CMMs), with a strong emphasis on Hexagon PC-DMIS programming . Develop measurement strategies for complex plastic and metal components. Program and operate vision measurement systems and advanced inspection equipment. Create and maintain CMM programs, inspection plans, and work instructions. Support dimensional inspections, first article inspections, and ongoing production verification. Perform Gage R&R studies, Bias Studies, and measurement system analysis activities. Develop and support Statistical Process Control (SPC) data collection systems. Train inspectors and manufacturing personnel on measurement methods and inspection requirements. Quality Assurance & Continuous Improvement Support Micron's Quality Management System and quality objectives. Analyze quality and production data to identify trends and improvement opportunities. Support corrective and preventive action initiatives. Recommend and implement improvements to metrology processes, inspection methods, and measurement systems. Promote quality standards and best practices throughout the organization. Validation & Technical Support Assist with measurement qualifications and validation protocols. Support product and process validation activities. Partner with Engineering, Manufacturing, and Product Development teams to ensure accurate measurement methods and product conformance. Provide technical expertise regarding specifications, GD&T requirements, and measurement methodologies. Interface with customers and suppliers regarding inspection methods and acceptance criteria. What We're Looking For Required Qualifications Minimum of 5 years of experience in metrology, CMM programming, quality engineering, or precision manufacturing. Minimum 3-5 years of hands-on CMM programming experience . Strong proficiency with Hexagon PC-DMIS programming . Solid understanding of dimensional metrology and measurement system analysis. Strong knowledge of blueprint reading and GD&T . Experience performing Gage R&R, Bias Studies, and SPC analysis. Experience using precision measurement equipment, including optical and mechanical inspection tools. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Associate degree, technical certification, or equivalent hands-on experience in Quality, Metrology, Manufacturing, or a related field. Experience with vision measurement systems. Experience within medical device or other regulated manufacturing environments. Knowledge of plastic injection molding and precision machining processes. Familiarity with ISO 13485 and FDA-regulated manufacturing environments. Experience with ERP systems, preferably IQMS/DELMIAWorks. Proficiency with Minitab and Microsoft Office. ASQ Certified Calibration Technician or similar certification. Equivalent combinations of education, training, and experience will be considered. Why Join Micron Solutions? Competitive salary of $40.00 - $62.50, based on experience Overtime Opportunities Available Flexible scheduling options available Full-time and part-time candidates encouraged to apply Comprehensive medical, dental, and vision insurance 401(k) with company match Paid vacation and company holidays Stable and growing manufacturing environment Opportunity to become a key technical expert in PC-DMIS programming and metrology Diverse work supporting medical, machining, and injection molding operations High-impact role with visibility across Engineering, Manufacturing, and Quality Advanced metrology and inspection equipment Collaborative culture that values technical expertise and continuous improvement Relocation assistance available for qualified candidates Ready to Join Us? If you're an experienced PC-DMIS programmer looking for a challenging role where your expertise will be recognized and valued, we encourage you to apply. Join Micron Solutions and help drive quality, innovation, and manufacturing excellence. Please note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without current or future sponsorship requirements. Micron Solutions is an Equal Opportunity Employer. Company Description Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We work with clients of all sizes to provide manufacturing solutions and assembly services to help our customers meet their goals. Our 120,000 square foot manufacturing facility in Fitchburg, MA is capable of serving customers' projects from start to finish. To find more information, please visit our website: Company Description Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We work with clients of all sizes to provide manufacturing solutions and assembly services to help our customers meet their goals. Our 120,000 square foot manufacturing facility in Fitchburg, MA is capable of serving customers' projects from start to finish. To find more information, please visit our website:
Job Description Job Description Join a growing smart home and automation company specializing in luxury technology. We are seeking an experienced Control4 Programmer who is a self-motivated professional that enjoys solving complex technical challenges, working with cutting-edge smart home systems, and delivering exceptional customer experiences. What You'll Do: Install, configure, and commission residential & commercial automation systems Program and troubleshoot Control4 automation systems Perform advanced audio/video installations and calibrations Configure and troubleshoot residential & commercial networks Install and integrate surveillance, LED lighting, landscape lighting, motorized shade systems and other third-party products Diagnose and resolve service issues independently in the field Communicate professionally with homeowners and project stakeholders Maintain project documentation and installation standards Minimum Job Qualifications: 1-3+ years experience in Control4 programming and system setup, Control4 certification preferred At least 3 years experience installing, calibrating, whole house audio/video, home theaters, surround sound systems Strong troubleshooting and problem-solving skills Excellent customer service and communication skills Ability to work independently and as part of a team Clean driving record and ability to pass background screening Ability to participate in rotating on-call service schedule Ability to use hand and power tools Some travel required Optional Job Qualifications: 3-5 years experience in security systems: wiring, setup, programming, troubleshooting, setup monitoring services (Honeywell, DSC) 3-5 years experience in CCTV systems: wiring, design, setup, troubleshooting 3-5 years experience in structure wiring: cabling, terminations, testing What We Offer: Competitive pay, paid holidays, paid vacation, retirement plan Ongoing manufacturer training and certification opportunities Career advancement opportunities Work with cutting-edge smart home technologies Supportive team environment If you're an experienced technician looking to grow your career in the smart home industry, we'd love to hear from you.
09/11/2026
Full time
Job Description Job Description Join a growing smart home and automation company specializing in luxury technology. We are seeking an experienced Control4 Programmer who is a self-motivated professional that enjoys solving complex technical challenges, working with cutting-edge smart home systems, and delivering exceptional customer experiences. What You'll Do: Install, configure, and commission residential & commercial automation systems Program and troubleshoot Control4 automation systems Perform advanced audio/video installations and calibrations Configure and troubleshoot residential & commercial networks Install and integrate surveillance, LED lighting, landscape lighting, motorized shade systems and other third-party products Diagnose and resolve service issues independently in the field Communicate professionally with homeowners and project stakeholders Maintain project documentation and installation standards Minimum Job Qualifications: 1-3+ years experience in Control4 programming and system setup, Control4 certification preferred At least 3 years experience installing, calibrating, whole house audio/video, home theaters, surround sound systems Strong troubleshooting and problem-solving skills Excellent customer service and communication skills Ability to work independently and as part of a team Clean driving record and ability to pass background screening Ability to participate in rotating on-call service schedule Ability to use hand and power tools Some travel required Optional Job Qualifications: 3-5 years experience in security systems: wiring, setup, programming, troubleshooting, setup monitoring services (Honeywell, DSC) 3-5 years experience in CCTV systems: wiring, design, setup, troubleshooting 3-5 years experience in structure wiring: cabling, terminations, testing What We Offer: Competitive pay, paid holidays, paid vacation, retirement plan Ongoing manufacturer training and certification opportunities Career advancement opportunities Work with cutting-edge smart home technologies Supportive team environment If you're an experienced technician looking to grow your career in the smart home industry, we'd love to hear from you.
Join HelloTech, a leading nationwide tech support service, and turn your tech skills into a rewarding career helping others! As a Technician, you will provide in-home customer support and installations for various technology products including TV setups, computer repairs, and smart home devices. Ideal candidates will have a passion for technology, strong problem-solving abilities, and excellent customer service skills. Engage with clients to ensure swift and effective technological assistance in their everyday lives while setting your schedule and enjoying competitive daily earnings. Responsibilities Visit customers' homes to install, troubleshoot, and repair technical products like TVs, computers, and smart home devices. Provide knowledgeable and friendly customer service to assist clients with their technology needs. Ensure effective setup and connectivity of customer devices within their home networks. Educate customers on how to use installed products and provided services for maximum benefit. Maintain accurate documentation and service records of all customer interactions and installations. Required Skills Proven technical proficiency in handling modern tech gadgets Strong problem-solving skills and the ability to diagnose and resolve technical issues Excellent verbal communication skills Ability to manage time effectively and handle a flexible work schedule Comfortable working in various home environments
09/10/2026
Full time
Join HelloTech, a leading nationwide tech support service, and turn your tech skills into a rewarding career helping others! As a Technician, you will provide in-home customer support and installations for various technology products including TV setups, computer repairs, and smart home devices. Ideal candidates will have a passion for technology, strong problem-solving abilities, and excellent customer service skills. Engage with clients to ensure swift and effective technological assistance in their everyday lives while setting your schedule and enjoying competitive daily earnings. Responsibilities Visit customers' homes to install, troubleshoot, and repair technical products like TVs, computers, and smart home devices. Provide knowledgeable and friendly customer service to assist clients with their technology needs. Ensure effective setup and connectivity of customer devices within their home networks. Educate customers on how to use installed products and provided services for maximum benefit. Maintain accurate documentation and service records of all customer interactions and installations. Required Skills Proven technical proficiency in handling modern tech gadgets Strong problem-solving skills and the ability to diagnose and resolve technical issues Excellent verbal communication skills Ability to manage time effectively and handle a flexible work schedule Comfortable working in various home environments
Job Description Job Description Description: Responsibilities Identify, maintain and troubleshoot PLC's and PC components and programs using relevant software Perform preventive and corrective maintenance tasks/activities on controls and devices. PMs include routine battery replacement, routine backups, etc Identify and maintain robotics system components Identify, maintain, and troubleshoot HMI components Identify, maintain, and assist with troubleshooting control network components Identify, maintain, and troubleshoot motor controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components Troubleshoot electrical control circuits and control systems up to and including 480V 3-phase, 110 VAC, and 24VDC systems Replace components and reconfigure programs or settings as needed to maintain a controlled or validated state Locate, review and modify ladder logic within various platforms Perform routine and non-routine program backup from various platforms Create a library and archive programs for systems and equipment Ability to access all levels and areas of the facility Apply reasoning, analytical and problem solving skills to troubleshoot equipment or system issues Ability to interpret drawings- mechanical and electrical Ability to train other technicians on controls systems and applications Gather data and collect information to support Capital Appropriations Requests. Able to create the documentation and steps necessary to assist with execution of capital projects. Knowledge of engineering documentation requirements in a cGMP regulated environment Automation software experience with products such FactoryTalk Batch, FactoryTalk View Site Edition & FactoryTalk View Machine Edition and Wonderware is preferred Experience with other systems, such as iFix, PI-Historian, Wonderware MES, Siemens SEMATIC S7, APOGEE , and WinCC would be a plus PLC and Motion Control programming, testing, and debugging experience is required Electrical design and layout experience including power distribution, I/O devices, sensors, etc. Understanding of domestic and international electrical codes (NEC, NFPA79, IEC60204-1) Experience with Allen Bradley and Siemens products is preferred Specific Skills Demonstrates a high level knowledge in process controls including detailed understanding of the process, ability to optimize the parameters and optimize the measurable outcomes while minimizing risks of hazards Demonstrates proficient knowledge of P&IDs and instrumentation/control equipment in an industrial environment Demonstrates, optimizes and instructs an expert knowledge of the control methods, analog and discrete and the critical components to developing sustainable control algorithms Ability to optimize design and implement knowledge of control system architecture including hardware, software, instrumentation and networking equipment Programming of Rockwell RSLogix 5000, Allen Bradley MicroLogix / CompactLogix PLC's , Siemens and Motion Control devices including stepper/servo motors and drives is required Ability to be flexible with work priorities and work effectively as part of a team and also in an individual capacity Excellent verbal and written communication skills Ability to handle multiple assignments with varying priorities in a manner that meets the company's goals An excellent technical (engineering) background, with "hands on" experience Self-driven to meet objectives/goals within the organization Assist with all levels of process and controls improvements from basic wiring/component replacement or upgrades to complete system or controls upgrades Perform basic project management tasks Support the Change Control Process- equipment or program changes or upgrades through Validation efforts Support the Deviation and CAPA processes on site to ensure compliance and process improvement strategies Assist Information Technology with holistic control system infrastructure Partner with system vendors to design, build, qualify and maintain state of the art systems Experience Must have 3-7+ years of experience in the designing, programming and testing of control and automation systems in a pharma/biotech manufacturing, laboratory, R&D or pilot plant environment Proficient experience in implementing control methodology in PLC and HMI platforms with a high level of understanding of various programming languages Proficient in loop checking, startup, troubleshooting and commissioning support in an industrial environment Proficient ability to understand control philosophy and write functional requirement specifications Requirements: Traditional office environment, with frequent walking to, exposed to external elements of weather, other areas of the facility, including production areas, loading docks, mechanical spaces and warehouse
09/10/2026
Full time
Job Description Job Description Description: Responsibilities Identify, maintain and troubleshoot PLC's and PC components and programs using relevant software Perform preventive and corrective maintenance tasks/activities on controls and devices. PMs include routine battery replacement, routine backups, etc Identify and maintain robotics system components Identify, maintain, and troubleshoot HMI components Identify, maintain, and assist with troubleshooting control network components Identify, maintain, and troubleshoot motor controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components Troubleshoot electrical control circuits and control systems up to and including 480V 3-phase, 110 VAC, and 24VDC systems Replace components and reconfigure programs or settings as needed to maintain a controlled or validated state Locate, review and modify ladder logic within various platforms Perform routine and non-routine program backup from various platforms Create a library and archive programs for systems and equipment Ability to access all levels and areas of the facility Apply reasoning, analytical and problem solving skills to troubleshoot equipment or system issues Ability to interpret drawings- mechanical and electrical Ability to train other technicians on controls systems and applications Gather data and collect information to support Capital Appropriations Requests. Able to create the documentation and steps necessary to assist with execution of capital projects. Knowledge of engineering documentation requirements in a cGMP regulated environment Automation software experience with products such FactoryTalk Batch, FactoryTalk View Site Edition & FactoryTalk View Machine Edition and Wonderware is preferred Experience with other systems, such as iFix, PI-Historian, Wonderware MES, Siemens SEMATIC S7, APOGEE , and WinCC would be a plus PLC and Motion Control programming, testing, and debugging experience is required Electrical design and layout experience including power distribution, I/O devices, sensors, etc. Understanding of domestic and international electrical codes (NEC, NFPA79, IEC60204-1) Experience with Allen Bradley and Siemens products is preferred Specific Skills Demonstrates a high level knowledge in process controls including detailed understanding of the process, ability to optimize the parameters and optimize the measurable outcomes while minimizing risks of hazards Demonstrates proficient knowledge of P&IDs and instrumentation/control equipment in an industrial environment Demonstrates, optimizes and instructs an expert knowledge of the control methods, analog and discrete and the critical components to developing sustainable control algorithms Ability to optimize design and implement knowledge of control system architecture including hardware, software, instrumentation and networking equipment Programming of Rockwell RSLogix 5000, Allen Bradley MicroLogix / CompactLogix PLC's , Siemens and Motion Control devices including stepper/servo motors and drives is required Ability to be flexible with work priorities and work effectively as part of a team and also in an individual capacity Excellent verbal and written communication skills Ability to handle multiple assignments with varying priorities in a manner that meets the company's goals An excellent technical (engineering) background, with "hands on" experience Self-driven to meet objectives/goals within the organization Assist with all levels of process and controls improvements from basic wiring/component replacement or upgrades to complete system or controls upgrades Perform basic project management tasks Support the Change Control Process- equipment or program changes or upgrades through Validation efforts Support the Deviation and CAPA processes on site to ensure compliance and process improvement strategies Assist Information Technology with holistic control system infrastructure Partner with system vendors to design, build, qualify and maintain state of the art systems Experience Must have 3-7+ years of experience in the designing, programming and testing of control and automation systems in a pharma/biotech manufacturing, laboratory, R&D or pilot plant environment Proficient experience in implementing control methodology in PLC and HMI platforms with a high level of understanding of various programming languages Proficient in loop checking, startup, troubleshooting and commissioning support in an industrial environment Proficient ability to understand control philosophy and write functional requirement specifications Requirements: Traditional office environment, with frequent walking to, exposed to external elements of weather, other areas of the facility, including production areas, loading docks, mechanical spaces and warehouse