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CPI Data Center Project Manager, US-West CPI
Amazon Data Services, Inc. Boardman, Oregon
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 111 100.00 USD annually
09/12/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 111 100.00 USD annually
Data Center Project Manager, Critical Projects Implementation
Amazon Data Services, Inc. Manassas, Virginia
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of construction or project management experience - 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry. - 5+ years in on-site construction trades (mechanical, electrical, general) Vendor Management. PREFERRED QUALIFICATIONS - Bachelor's degree in engineering, project management, construction management or similar technical focus - 5+ years of electrical or mechanical, or 5+ years of data center engineering experience - Can work proactively and independently, meet deadlines, and deliver on projects and tasks - Demonstrated ability to understand and discuss technical concepts, manage trade-offs, incorporate feedback, and evaluate opportunistic new ideas with a variety of internal and external stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually
09/12/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of construction or project management experience - 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry. - 5+ years in on-site construction trades (mechanical, electrical, general) Vendor Management. PREFERRED QUALIFICATIONS - Bachelor's degree in engineering, project management, construction management or similar technical focus - 5+ years of electrical or mechanical, or 5+ years of data center engineering experience - Can work proactively and independently, meet deadlines, and deliver on projects and tasks - Demonstrated ability to understand and discuss technical concepts, manage trade-offs, incorporate feedback, and evaluate opportunistic new ideas with a variety of internal and external stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually
Infra Delivery Install Technician, Infrastructure Delivery
Amazon Data Services, Inc. Frederick, Maryland
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High School diploma or equivalent PREFERRED QUALIFICATIONS- industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at
09/12/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High School diploma or equivalent PREFERRED QUALIFICATIONS- industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at
Infra Delivery Technician
Amazon Data Services, Inc. Wink, Texas
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment - Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High school diploma or equivalent PREFERRED QUALIFICATIONS- industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at
09/12/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment - Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High school diploma or equivalent PREFERRED QUALIFICATIONS- industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at
Systems Engineer, Controls Fleet, Data Center Capacity Delivery
Amazon Web Services, Inc. Seattle, Washington
Are you experienced in managing Windows and Linux systems with a passion for building highly-available infrastructure at massive scale? Join us in driving cloud innovation and automation, deploying mission-critical systems that power global operations. AWS Infrastructure Services designs, delivers, and operates the global infrastructure that keeps AWS running. We manage the critical data center components - from servers and networking to power and cooling - that ensure continuous service for our customers. Within this organization, the Controls Fleet team builds and supports critical infrastructure services that power the world's premier e-commerce and cloud computing environments. We are seeking a passionate and motivated Systems Engineer to join our team of Windows and Linux experts. In this role, you'll deploy infrastructure and build automated solutions across our growing environment. The ideal candidate will have strong experience in Windows Server administration and Linux systems, hands-on experience with automation and scripting (PowerShell, Python, or Bash), and solid understanding of networking and distributed systems. Strong communication and documentation skills are essential, as you'll be collaborating closely with global teams. We value candidates who solve complex technical challenges through root cause analysis, can adapt to a fast-paced environment, and effectively communicate technical concepts. You'll make an impact by deploying and managing critical infrastructure, creating automated solutions for large-scale deployments, collaborating with teams to improve system reliability, and implementing solutions to technical challenges. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies. At Amazon, it is expected that your technical knowledge demonstrates both depth and breadth. Leveraging the strengths of individual team members as peers and delegating tasks appropriately within the group for long term projects will all be critical tasks for this role. Deep knowledge of the domain and is sought after as a thought-leader across the organization. If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you. Minimal Travel Required. You are expected to be onsite at a minimum five days a week. Key job responsibilities - IT Infrastructure: Deploy, manage, and support large-scale Windows and Linux environments, including virtualization platforms and networking components - Automation & Development: Create and maintain automation solutions using PowerShell, Python, or Bash, focusing on scalable deployment processes and infrastructure management - Cloud Services: Work with AWS or similar cloud platforms to support hybrid infrastructure environments - System Design: Architect and implement secure, scalable solutions while considering system interdependencies and limitations - Problem Solving: Analyze complex technical issues and develop effective solutions through root cause analysis - Documentation & Training: Create and maintain technical documentation, develop training materials, and support team knowledge sharing - Collaboration: Work effectively with global teams, provide technical consultation, and support cross-functional projects - Security & Compliance: Identify security risks, develop mitigation plans, and participate in compliance efforts - Operational Support: Available for 24/7 on-call rotation and up to 20% travel About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience - 2+ years of building scripts, tooling, and automation for large-scale computing environments experience - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent PREFERRED QUALIFICATIONS - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience working in 24/7 production environment - Experience with service-oriented architecture and web services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 104 000.00 USD annually
09/12/2026
Full time
Are you experienced in managing Windows and Linux systems with a passion for building highly-available infrastructure at massive scale? Join us in driving cloud innovation and automation, deploying mission-critical systems that power global operations. AWS Infrastructure Services designs, delivers, and operates the global infrastructure that keeps AWS running. We manage the critical data center components - from servers and networking to power and cooling - that ensure continuous service for our customers. Within this organization, the Controls Fleet team builds and supports critical infrastructure services that power the world's premier e-commerce and cloud computing environments. We are seeking a passionate and motivated Systems Engineer to join our team of Windows and Linux experts. In this role, you'll deploy infrastructure and build automated solutions across our growing environment. The ideal candidate will have strong experience in Windows Server administration and Linux systems, hands-on experience with automation and scripting (PowerShell, Python, or Bash), and solid understanding of networking and distributed systems. Strong communication and documentation skills are essential, as you'll be collaborating closely with global teams. We value candidates who solve complex technical challenges through root cause analysis, can adapt to a fast-paced environment, and effectively communicate technical concepts. You'll make an impact by deploying and managing critical infrastructure, creating automated solutions for large-scale deployments, collaborating with teams to improve system reliability, and implementing solutions to technical challenges. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies. At Amazon, it is expected that your technical knowledge demonstrates both depth and breadth. Leveraging the strengths of individual team members as peers and delegating tasks appropriately within the group for long term projects will all be critical tasks for this role. Deep knowledge of the domain and is sought after as a thought-leader across the organization. If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you. Minimal Travel Required. You are expected to be onsite at a minimum five days a week. Key job responsibilities - IT Infrastructure: Deploy, manage, and support large-scale Windows and Linux environments, including virtualization platforms and networking components - Automation & Development: Create and maintain automation solutions using PowerShell, Python, or Bash, focusing on scalable deployment processes and infrastructure management - Cloud Services: Work with AWS or similar cloud platforms to support hybrid infrastructure environments - System Design: Architect and implement secure, scalable solutions while considering system interdependencies and limitations - Problem Solving: Analyze complex technical issues and develop effective solutions through root cause analysis - Documentation & Training: Create and maintain technical documentation, develop training materials, and support team knowledge sharing - Collaboration: Work effectively with global teams, provide technical consultation, and support cross-functional projects - Security & Compliance: Identify security risks, develop mitigation plans, and participate in compliance efforts - Operational Support: Available for 24/7 on-call rotation and up to 20% travel About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience - 2+ years of building scripts, tooling, and automation for large-scale computing environments experience - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent PREFERRED QUALIFICATIONS - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience working in 24/7 production environment - Experience with service-oriented architecture and web services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 104 000.00 USD annually
Digital Services Business Relationship Manager
Corewell Health Grand Rapids, Michigan
Business Relationship Manager This position will support Care Delivery in our West region. It is critical that the person hired into the role has the flexibility to visit multiple sites. Job Summary The Business Relationship Manager (BRM) is the strategic advisor to executive operational leaders for all technology solutions. The BRM serves as the connector, orchestrator, and navigator with the Information Technology Senior Leadership Team to ensure that all business and operational needs and goals are met. The BRM is the strategic advisor who understands and links the business needs with IT prioritization and implementation to facilitate and achieve business growth objectives. The BRM will also collaborate with their partners and associated business leaders to provide insight and support for technology strategic planning. This position not only meets the customers' business needs but also aligns with overall organizational strategies, shares ownership with operational partners in the creation and realization of business value derived from Information Technology solutions. The BRM also provides feedback and guidance to all IT Service lines about customer successes and challenges to help improve IT solution needs and priorities across the organization. Authorized and accountable to enforce IT Business escalation related operational improvements within IT. This position reports directly to the Vice President of Clinical Technologies and Relationship Management with an indirect reporting relationship to the Hospital leadership. Essential Functions Partner with executive leadership on multiple year strategy, execution of strategy and assist with IT governance prioritization. Manage and prioritize often complex issues that require extensive investigation and analysis. Position requires ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership. Relationship building with partners and key stakeholders at all levels with a primary focus on: Senior Executives, including Hospital President, COO, CMO, CNO and other key operational leaders. Maintains awareness of changes to the organizations strategies goals and processes to ensure requirements, and priorities are properly aligned with all areas. Including the overarching strategy and road map. Serves as the point of escalation to our business partners into IT for issue identification, resolution, and related requests, ensuring transparency to operational leaders regarding change management impact to operations. Adeptness to function with a high degree of decision-making skills, work independently, sometimes with minimal direction. Qualifications Required: Bachelor's Degree or equivalent in a related field At least 5 years of relevant work experience Experience working in healthcare, technology, and/or clinical operations Preferred: Master's Degree or equivalent in a related field Experience building and maintaining relationships between technical and business partners Experience advising leadership on both short and long term initiatives About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health Cares For You Comprehensive benefits package to meet your financial, health, and work/life balance goals. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location: SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name: Business Relationship Management - Corporate Employment Type: Full time Shift: Day (United States of America) Weekly Scheduled Hours: 40 Hours of Work: 8:00 a.m. to 5:00 p.m. Days Worked: Monday to Friday Weekend Frequency: N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling .
09/11/2026
Full time
Business Relationship Manager This position will support Care Delivery in our West region. It is critical that the person hired into the role has the flexibility to visit multiple sites. Job Summary The Business Relationship Manager (BRM) is the strategic advisor to executive operational leaders for all technology solutions. The BRM serves as the connector, orchestrator, and navigator with the Information Technology Senior Leadership Team to ensure that all business and operational needs and goals are met. The BRM is the strategic advisor who understands and links the business needs with IT prioritization and implementation to facilitate and achieve business growth objectives. The BRM will also collaborate with their partners and associated business leaders to provide insight and support for technology strategic planning. This position not only meets the customers' business needs but also aligns with overall organizational strategies, shares ownership with operational partners in the creation and realization of business value derived from Information Technology solutions. The BRM also provides feedback and guidance to all IT Service lines about customer successes and challenges to help improve IT solution needs and priorities across the organization. Authorized and accountable to enforce IT Business escalation related operational improvements within IT. This position reports directly to the Vice President of Clinical Technologies and Relationship Management with an indirect reporting relationship to the Hospital leadership. Essential Functions Partner with executive leadership on multiple year strategy, execution of strategy and assist with IT governance prioritization. Manage and prioritize often complex issues that require extensive investigation and analysis. Position requires ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership. Relationship building with partners and key stakeholders at all levels with a primary focus on: Senior Executives, including Hospital President, COO, CMO, CNO and other key operational leaders. Maintains awareness of changes to the organizations strategies goals and processes to ensure requirements, and priorities are properly aligned with all areas. Including the overarching strategy and road map. Serves as the point of escalation to our business partners into IT for issue identification, resolution, and related requests, ensuring transparency to operational leaders regarding change management impact to operations. Adeptness to function with a high degree of decision-making skills, work independently, sometimes with minimal direction. Qualifications Required: Bachelor's Degree or equivalent in a related field At least 5 years of relevant work experience Experience working in healthcare, technology, and/or clinical operations Preferred: Master's Degree or equivalent in a related field Experience building and maintaining relationships between technical and business partners Experience advising leadership on both short and long term initiatives About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health Cares For You Comprehensive benefits package to meet your financial, health, and work/life balance goals. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location: SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name: Business Relationship Management - Corporate Employment Type: Full time Shift: Day (United States of America) Weekly Scheduled Hours: 40 Hours of Work: 8:00 a.m. to 5:00 p.m. Days Worked: Monday to Friday Weekend Frequency: N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling .
Business Development Manager
Shimmick Suisun City, California
Overview Shimmick is seeking a highly talented Business Development Manager. This position will be based in Southern or Northern California with travel as required to support your assigned business units. Backed by over 100 years of expertise and driven by innovation and an entrepreneurial spirit, Shimmick is one of the most dynamic infrastructure builders in the industry. With market leadership in water resources, sustainable transportation, and complex electrical construction, we're well-positioned to lead during a time of rapid change. As project delivery models, regulatory frameworks, supply chains, and technology continue to evolve, our ability to stay flexible and agile in our business development approach is essential to our success. Responsibilities For the role of Business Development Manager, the ideal candidate should be a self-motivated individual who will work independently and in collaboration with other Shimmick teams to drive pipeline, sales and revenue targets. A Business Development Manager typically has the following daily responsibilities: Client Relations Identifying and developing relationships with clients, articulating Shimmick' s value proposition and positioning the company for a project wins and long-term client relationships. This includes: Managing virtual and in-person sales meetings. Running outbound campaigns (phone calls, emails, etc.) to create sales opportunities. Preparing and delivering pitches and presentations to potential new clients customized for each client's specific business needs. Developing rapport with key decision makers. Communicating with clients to understand their needs and offer solutions to their problems. Ensuring excellent customer service through regular client follow up. Creating positive, long-lasting relationships with current and potential clients. Stakeholder / Industry Relations Developing industry relationships across the supply chain, including joint venture partners, design consulting firms, subcontractors, community leaders and others. Put in place Teaming Agreements with strong joint venture partners and design consulting firms to maximize team competitiveness. Analyzing strengths and weaknesses of potential partnership and advise management on the most beneficial relationships and strategy for the desired outcomes. Attend and participate in industry outreach and informational events to gain local contacts and identify possible project work for the Company. Sales Management Managing a high-quality CRM based sales pipeline. Understanding the commercial interests of the company and negotiating directly or advising management in contract negotiations for the most effective risk profile for the company. Ensuring the company has the necessary pipeline size and quality to support revenue and sales targets. Developing short-mid-long term sales projections and presenting to management and the company Board when requested. Owning the sales lifecycle from prospecting to implementation. Qualifications Minimum Requirements: Bachelor's degree in Marketing, Finance, Economics, or related field + 6 years of relevant business development/sales experience or demonstrated equivalency of experience and/or education, including 2 years of leadership. Preferred Qualifications: ProvenexperiencedevelopingbusinessopportunitiesandcultivatingclientrelationshipswithintheFederal,Industrial, nuclear,and/orWater/Wastewaterconstructionindustries. Proven experience with private owners/clients. Strong understanding of commercial contract terms and conditions. Proven ability to manage sales pipelines and develop pursuit strategy for complex infrastructure or similar projects. Proven ability to initiate and develop personal and professional relationships in the industry. Able to identify, prioritize, organize and track construction projects at every segment of the project lifecycle. Proven ability to identify inconsistencies or outliers in contract specifications that could increase Company risk or expense. Proven ability to identify, measure and facilitate the needs of the Owner during the pre-bid, bid and project phases to support positive Company relationship through the life of the project. Additional Information: Qualified applicants who are offered a position must pass a pre-employment substance abuse test. This position does not include sponsorship for United States work authorization. The salary range for this position is between $150,000.00 - $180,000.00 per year depending on experience and/or education. Shimmick's comprehensive benefits plan includes medical, dental and vision coverage; as well as options to participate in an FSA or HSA. The Company also provides employer paid STD, LTD, basic life and AD&D, and an Employee Assistance Program. Additional voluntary benefit offerings include pet insurance, hospital indemnity, critical illness insurance, legal and identity theft protection. These benefits are available to all employees working more than 20 hours per week. Employees working less than 20 hours per week are eligible for medical, dental and vision coverage as well as EAP services. NOTICE TO THIRD PARTY AGENCIES: Please note that Shimmick does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Shimmick will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Shimmick explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Shimmick. AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Software Powered by ICIMS () Job Locations US-CA-Irvine US-CA-Suisun City US ID Category Business Development Type Full Time
09/11/2026
Full time
Overview Shimmick is seeking a highly talented Business Development Manager. This position will be based in Southern or Northern California with travel as required to support your assigned business units. Backed by over 100 years of expertise and driven by innovation and an entrepreneurial spirit, Shimmick is one of the most dynamic infrastructure builders in the industry. With market leadership in water resources, sustainable transportation, and complex electrical construction, we're well-positioned to lead during a time of rapid change. As project delivery models, regulatory frameworks, supply chains, and technology continue to evolve, our ability to stay flexible and agile in our business development approach is essential to our success. Responsibilities For the role of Business Development Manager, the ideal candidate should be a self-motivated individual who will work independently and in collaboration with other Shimmick teams to drive pipeline, sales and revenue targets. A Business Development Manager typically has the following daily responsibilities: Client Relations Identifying and developing relationships with clients, articulating Shimmick' s value proposition and positioning the company for a project wins and long-term client relationships. This includes: Managing virtual and in-person sales meetings. Running outbound campaigns (phone calls, emails, etc.) to create sales opportunities. Preparing and delivering pitches and presentations to potential new clients customized for each client's specific business needs. Developing rapport with key decision makers. Communicating with clients to understand their needs and offer solutions to their problems. Ensuring excellent customer service through regular client follow up. Creating positive, long-lasting relationships with current and potential clients. Stakeholder / Industry Relations Developing industry relationships across the supply chain, including joint venture partners, design consulting firms, subcontractors, community leaders and others. Put in place Teaming Agreements with strong joint venture partners and design consulting firms to maximize team competitiveness. Analyzing strengths and weaknesses of potential partnership and advise management on the most beneficial relationships and strategy for the desired outcomes. Attend and participate in industry outreach and informational events to gain local contacts and identify possible project work for the Company. Sales Management Managing a high-quality CRM based sales pipeline. Understanding the commercial interests of the company and negotiating directly or advising management in contract negotiations for the most effective risk profile for the company. Ensuring the company has the necessary pipeline size and quality to support revenue and sales targets. Developing short-mid-long term sales projections and presenting to management and the company Board when requested. Owning the sales lifecycle from prospecting to implementation. Qualifications Minimum Requirements: Bachelor's degree in Marketing, Finance, Economics, or related field + 6 years of relevant business development/sales experience or demonstrated equivalency of experience and/or education, including 2 years of leadership. Preferred Qualifications: ProvenexperiencedevelopingbusinessopportunitiesandcultivatingclientrelationshipswithintheFederal,Industrial, nuclear,and/orWater/Wastewaterconstructionindustries. Proven experience with private owners/clients. Strong understanding of commercial contract terms and conditions. Proven ability to manage sales pipelines and develop pursuit strategy for complex infrastructure or similar projects. Proven ability to initiate and develop personal and professional relationships in the industry. Able to identify, prioritize, organize and track construction projects at every segment of the project lifecycle. Proven ability to identify inconsistencies or outliers in contract specifications that could increase Company risk or expense. Proven ability to identify, measure and facilitate the needs of the Owner during the pre-bid, bid and project phases to support positive Company relationship through the life of the project. Additional Information: Qualified applicants who are offered a position must pass a pre-employment substance abuse test. This position does not include sponsorship for United States work authorization. The salary range for this position is between $150,000.00 - $180,000.00 per year depending on experience and/or education. Shimmick's comprehensive benefits plan includes medical, dental and vision coverage; as well as options to participate in an FSA or HSA. The Company also provides employer paid STD, LTD, basic life and AD&D, and an Employee Assistance Program. Additional voluntary benefit offerings include pet insurance, hospital indemnity, critical illness insurance, legal and identity theft protection. These benefits are available to all employees working more than 20 hours per week. Employees working less than 20 hours per week are eligible for medical, dental and vision coverage as well as EAP services. NOTICE TO THIRD PARTY AGENCIES: Please note that Shimmick does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Shimmick will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Shimmick explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Shimmick. AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Software Powered by ICIMS () Job Locations US-CA-Irvine US-CA-Suisun City US ID Category Business Development Type Full Time
Business Development Manager - North Carolina / South Carolina
Unilever Raleigh, North Carolina
Keep Growing with Nutrafol We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You The Business Development Manager will be responsible for executing and exceeding sales goals for Nutrafol within your defined territory across North Carolina and South Carolina. While Nutrafol is a distributed, remote-first company, the successful candidate for this role must reside within North Carolina/South Carolina and be located near a major airport, as this role requires 4 days of weekly travel by car/plane in this market. In this role, you will be responsible for the promotion, sale and training of our Nutrafol product portfolio within your accounts. You should be focused on a consistent, customer-centric approach bringing value to the practice and focus on growing share. BDM's are responsible for cultivating both new and existing accounts, providing superior customer service, continued education and training throughout the practice. You should place a heavy focus on educating them of promotions, campaigns and marketing resources to help grow the business and build committed prescribers and sale of Nutrafol to their patients. You will be responsible for growing the business within your current accounts and very importantly, increasing new account opening and sales on a consistent basis. Your call point is to all Health Care Professionals who do both aesthetics, and those who see male and female patients concerned with hair retention and overall health. Responsibilities and Expectations Promote and sell products to all potential prospects within your territory. Professionally implement strategic initiatives and sales activity to increase Nutrafol sales and market share. Drive product promotion through the implementation and delivery of approved marketing items and approved field-based promotions. Provide 'White Glove' service and support with a customer-centric, Practice building approach. In all you do, stay connected and Build relationships to drive further commitment and account penetration/growth through in person, educational and informational meetings as well as, customer focused follow up. Coordinate physician training programs and practice enhancement in-services and open houses. Establish and maintain professional and consistent communications and sound working relationships with leadership, co-workers and assigned accounts. Actively participate in scheduled company sales meetings, district and regional conference calls and other business meetings. Show fiscal responsibility with managing expenses, turning in expenses in a timely manner and having a legitimate business reason tied to all expenses, generating ROI. Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business. Enhance sales numbers by up-selling portfolio, picking up new potential product champions across the practice, appropriately presenting any promotional marketing initiatives that may drive growth, while driving implementation and execution of key Marketing strategies. Partner effectively with Sales Team to drive territory coverage and maintain positive customer relationships. Attend Trade Shows in local markets and/or Nationally, proudly and professionally representing Nutrafol and promoting new sales opportunities across the nation on behalf of the Nutrafol sales team. Effectively and routinely utilize Salesforce as trained by internal instruction, to track and manage leads, opportunities and sales activity. Requirements A minimum of a Bachelor's Degree. Minimum of 6 years proven success in Field Sales experience in achieving and exceeding goals. Preferred experience in medical, surgical and/or pharmacologic experience selling to Health Care Practitioners in the Aesthetic Space. Proven track record of sustained, high performance in current position and strong aptitude for learning and demonstrating Clinical and product expertise. Ability to be flexible and adaptable as we grow and expand as an Organization. Promotes Nutrafol products with professional passion and a sense of urgency, while providing our customers Best in Class, service and support. Strong business acumen and ability to understand, create and seize market opportunities. Ability to travel up to 50% within your territory (North Carolina and South Carolina). Must maintain the highest level of ethical character and integrity in all you say and do. A solution oriented, problem solver and contributor as a collaborative Nutrafol team member. Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary Range: $100,000-$110,000 USD Perks & Benefits Fully remote work experience Comprehensive medical, dental, and vision package, including FSA program 401K with employer match Quarterly Bonus Program Flexible PTO Two company-wide wellness breaks every day Free lunch on us every Tuesday and Thursday via Seamless/Grubhub Monthly wellness stipend Monthly internet stipend Monthly cell phone stipend Annual learning & development stipend Free meditation app membership (Headspace) Free Nutrafol subscription Pet insurance discounts and benefits California residents may review our CCPA notice here () . As set forth in Nutrafol's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
09/11/2026
Full time
Keep Growing with Nutrafol We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You The Business Development Manager will be responsible for executing and exceeding sales goals for Nutrafol within your defined territory across North Carolina and South Carolina. While Nutrafol is a distributed, remote-first company, the successful candidate for this role must reside within North Carolina/South Carolina and be located near a major airport, as this role requires 4 days of weekly travel by car/plane in this market. In this role, you will be responsible for the promotion, sale and training of our Nutrafol product portfolio within your accounts. You should be focused on a consistent, customer-centric approach bringing value to the practice and focus on growing share. BDM's are responsible for cultivating both new and existing accounts, providing superior customer service, continued education and training throughout the practice. You should place a heavy focus on educating them of promotions, campaigns and marketing resources to help grow the business and build committed prescribers and sale of Nutrafol to their patients. You will be responsible for growing the business within your current accounts and very importantly, increasing new account opening and sales on a consistent basis. Your call point is to all Health Care Professionals who do both aesthetics, and those who see male and female patients concerned with hair retention and overall health. Responsibilities and Expectations Promote and sell products to all potential prospects within your territory. Professionally implement strategic initiatives and sales activity to increase Nutrafol sales and market share. Drive product promotion through the implementation and delivery of approved marketing items and approved field-based promotions. Provide 'White Glove' service and support with a customer-centric, Practice building approach. In all you do, stay connected and Build relationships to drive further commitment and account penetration/growth through in person, educational and informational meetings as well as, customer focused follow up. Coordinate physician training programs and practice enhancement in-services and open houses. Establish and maintain professional and consistent communications and sound working relationships with leadership, co-workers and assigned accounts. Actively participate in scheduled company sales meetings, district and regional conference calls and other business meetings. Show fiscal responsibility with managing expenses, turning in expenses in a timely manner and having a legitimate business reason tied to all expenses, generating ROI. Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business. Enhance sales numbers by up-selling portfolio, picking up new potential product champions across the practice, appropriately presenting any promotional marketing initiatives that may drive growth, while driving implementation and execution of key Marketing strategies. Partner effectively with Sales Team to drive territory coverage and maintain positive customer relationships. Attend Trade Shows in local markets and/or Nationally, proudly and professionally representing Nutrafol and promoting new sales opportunities across the nation on behalf of the Nutrafol sales team. Effectively and routinely utilize Salesforce as trained by internal instruction, to track and manage leads, opportunities and sales activity. Requirements A minimum of a Bachelor's Degree. Minimum of 6 years proven success in Field Sales experience in achieving and exceeding goals. Preferred experience in medical, surgical and/or pharmacologic experience selling to Health Care Practitioners in the Aesthetic Space. Proven track record of sustained, high performance in current position and strong aptitude for learning and demonstrating Clinical and product expertise. Ability to be flexible and adaptable as we grow and expand as an Organization. Promotes Nutrafol products with professional passion and a sense of urgency, while providing our customers Best in Class, service and support. Strong business acumen and ability to understand, create and seize market opportunities. Ability to travel up to 50% within your territory (North Carolina and South Carolina). Must maintain the highest level of ethical character and integrity in all you say and do. A solution oriented, problem solver and contributor as a collaborative Nutrafol team member. Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary Range: $100,000-$110,000 USD Perks & Benefits Fully remote work experience Comprehensive medical, dental, and vision package, including FSA program 401K with employer match Quarterly Bonus Program Flexible PTO Two company-wide wellness breaks every day Free lunch on us every Tuesday and Thursday via Seamless/Grubhub Monthly wellness stipend Monthly internet stipend Monthly cell phone stipend Annual learning & development stipend Free meditation app membership (Headspace) Free Nutrafol subscription Pet insurance discounts and benefits California residents may review our CCPA notice here () . As set forth in Nutrafol's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Land Survey Scout Training Program
Exacta Land Surveyors LLC Columbus, Ohio
Description: EXACTA Land Surveyors is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, Virginia, New Jersey, Florida, and Texas. Services include residential, commercial, construction, and ALTA/NSPS surveys with a commitment of accurate and timely delivery to our clients. Our surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents. Survey Scout Trainee Position Summary: Under the supervision of an assigned Regional Field Manager, the Survey Scout is responsible for discovering property corner monuments and performing preliminary reconnaissance in preparation for the arrival of a survey crew. The survey scout will use a magnetic locator (metal detector) and a shovel to discover and expose property corner monuments. Safe operation of a company vehicle is a must as the Survey Scout will frequently travel between job sites on a daily basis. Survey Scouts will be trained to understand legal survey documents including legal descriptions, property deeds, sub-plats, and tax maps. It is intended that the Survey Scout will progress through a well-ordered Survey Scout Training Program that will develop the Scout into a Survey Field Crew Chief. As such, the Scout must show initiative and motivation while progressing through the program. This work is performed outdoors year-round in various weather conditions. Requires the ability to move in various standing and sitting positions and the ability to lift 30 pounds frequently and up to 70 pounds occasionally (with assistance). Survey Scout Trainee Position Schedule Monday through Friday with some weekends required during seasonal months. Employees start their workday when departing from home in a company vehicle. Area Serviced Team members can work remotely in Columbus, Ohio and surrounding areas. Requirements: Survey Scout Trainee Position Responsibilities: Must be a motivated self-starter who is capable of working with limited supervision. Must be responsible and detailed oriented. Able to work individually or in a team environment if required. Assist in the care of survey equipment and company vehicles. Able to remove debris, trash, brush, and other items that may interfere with the scouting process. Work scheduled overtime and/or weekends required to complete job assignment deadlines. Consistently work scheduled shifts according to company policy and attend scheduled daily check-in meetings. Fully adheres to Exacta's policies, procedures, and work directives. Perform all duties as assigned to meet business needs in a safe, ethical, and professional manner. Provide courteous customer service as necessary. Survey Scout Trainee Skills and Experience: High School Diploma or GED. Valid Driver's License and driving record that meets our insurance requirements. Willingness to learn standard principles, terms, and applications of land surveying. Demonstrated ability to follow instructions and communicate with team members and the public. Survey Scout Trainee Benefits Offered : Competitive Salary Medical/Dental/Vision Insurance Company Sponsored Life & Disability Insurance Voluntary Benefits - Accident, Critical Illness, Life, Short & Long-Term Disability Health Savings Account 401k with company match Paid Holidays Paid Time Off Childbirth Recovery Leave EXACTA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Exacta Employee Value Proposition Exacta offers a fulfilling career where your contributions are valued, and you can make a difference. Exciting career advancement opportunities, a clear path for professional development, competitive pay and benefits are available for each team member. Exacta is a mission and values driven organization. At our core, is Exacta's mission to "provide peace of mind to our clients and make their lives easier". We perform that mission with a commitment to always doing the right thing - for our clients, for our team members and for the community. Join our rapidly growing company where you'll be surrounded by colleagues who care, and who will inspire and challenge you every day! Exacta - Unlimited Boundaries! PIac4a3b5637b2-5715
09/11/2026
Full time
Description: EXACTA Land Surveyors is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, Virginia, New Jersey, Florida, and Texas. Services include residential, commercial, construction, and ALTA/NSPS surveys with a commitment of accurate and timely delivery to our clients. Our surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents. Survey Scout Trainee Position Summary: Under the supervision of an assigned Regional Field Manager, the Survey Scout is responsible for discovering property corner monuments and performing preliminary reconnaissance in preparation for the arrival of a survey crew. The survey scout will use a magnetic locator (metal detector) and a shovel to discover and expose property corner monuments. Safe operation of a company vehicle is a must as the Survey Scout will frequently travel between job sites on a daily basis. Survey Scouts will be trained to understand legal survey documents including legal descriptions, property deeds, sub-plats, and tax maps. It is intended that the Survey Scout will progress through a well-ordered Survey Scout Training Program that will develop the Scout into a Survey Field Crew Chief. As such, the Scout must show initiative and motivation while progressing through the program. This work is performed outdoors year-round in various weather conditions. Requires the ability to move in various standing and sitting positions and the ability to lift 30 pounds frequently and up to 70 pounds occasionally (with assistance). Survey Scout Trainee Position Schedule Monday through Friday with some weekends required during seasonal months. Employees start their workday when departing from home in a company vehicle. Area Serviced Team members can work remotely in Columbus, Ohio and surrounding areas. Requirements: Survey Scout Trainee Position Responsibilities: Must be a motivated self-starter who is capable of working with limited supervision. Must be responsible and detailed oriented. Able to work individually or in a team environment if required. Assist in the care of survey equipment and company vehicles. Able to remove debris, trash, brush, and other items that may interfere with the scouting process. Work scheduled overtime and/or weekends required to complete job assignment deadlines. Consistently work scheduled shifts according to company policy and attend scheduled daily check-in meetings. Fully adheres to Exacta's policies, procedures, and work directives. Perform all duties as assigned to meet business needs in a safe, ethical, and professional manner. Provide courteous customer service as necessary. Survey Scout Trainee Skills and Experience: High School Diploma or GED. Valid Driver's License and driving record that meets our insurance requirements. Willingness to learn standard principles, terms, and applications of land surveying. Demonstrated ability to follow instructions and communicate with team members and the public. Survey Scout Trainee Benefits Offered : Competitive Salary Medical/Dental/Vision Insurance Company Sponsored Life & Disability Insurance Voluntary Benefits - Accident, Critical Illness, Life, Short & Long-Term Disability Health Savings Account 401k with company match Paid Holidays Paid Time Off Childbirth Recovery Leave EXACTA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Exacta Employee Value Proposition Exacta offers a fulfilling career where your contributions are valued, and you can make a difference. Exciting career advancement opportunities, a clear path for professional development, competitive pay and benefits are available for each team member. Exacta is a mission and values driven organization. At our core, is Exacta's mission to "provide peace of mind to our clients and make their lives easier". We perform that mission with a commitment to always doing the right thing - for our clients, for our team members and for the community. Join our rapidly growing company where you'll be surrounded by colleagues who care, and who will inspire and challenge you every day! Exacta - Unlimited Boundaries! PIac4a3b5637b2-5715
IT Specialist
Boise Centre Boise, Idaho
Boise Centre is looking for an IT Specialist to join the team and help keep our technology, systems, and network running smoothly and securely! The IT Specialist helps plan, secure, administer, and improve the technology systems that support Boise Centre's business and event operations. Reporting to the IT Manager, this position supports cybersecurity, network infrastructure, systems administration, assigned IT projects, technology planning, vendor coordination, and ongoing system reliability. The IT Specialist also serves as a senior technical resource for complex hardware, software, and network issues, helping identify root cause and direct corrective action while minimizing disruption to operations. This is a fully onsite position based at Boise Centre in downtown Boise, Idaho. SALARY RANGE: $63,398.40 - $79,248.00 , depending on experience BENEFITS: Group Medical, Dental, Vision and Life Insurance Benefits 401(a) Retirement Savings Plan 457 Deferred Compensation Plan Flexible Spending Account Parking (based on availability) Employee Assistance Program Generous PTO plan Ten paid Holidays WHY WORK AT BOISE CENTRE? Recognized as a 2025 Top Workplace of the Treasure Valley with a positive, supportive workplace culture Well-maintained facility with top-notch equipment Opportunities to learn, grow, and advance within Boise Centre Occasional free meals during shifts Supportive Employee Assistance Program Free local bus pass for all employees Fun, professional team atmosphere with our WOWgistics Culture! Learn more about our team here: WHAT YOU'LL BE DOING Design, configure, administer, and maintain Boise Centre's network infrastructure, servers, and business systems to support reliable and secure operations. Develop and implement cybersecurity policies, access management standards, system hardening measures, and IT security best practices. Serve as a senior technical resource for complex hardware, software, network, system, and user access issues. Administer user accounts, access permissions, system configurations, and security protocols across departments. Analyze technology needs and recommend hardware, software, systems, and other technology solutions that support business and event operations. Plan and lead IT projects, system integrations, technology improvements, and related implementations. Develop IT standards, technical documentation, training, and guidance to help employees effectively and securely use Boise Centre technology. Oversee maintenance, updates, and backups for servers, databases, storage solutions, and PBX/VoIP systems. Oversee internet service delivery and digital signage systems for events and daily operations. Evaluate vendors, service providers, and contractors and coordinate cost-effective hardware, software, and service implementations. Participate in professional development and company and department training. Perform a variety of related tasks and duties as assigned. Education & Experience Five (5) years of progressively responsible experience supporting and maintaining enterprise IT infrastructure with large organizations or in a large-volume, venue facility. Relevant industry certifications or degrees in information technology, cybersecurity, networking, systems administration, cloud technologies, or related disciplines, preferred. Skills & Abilities Advanced technical knowledge and troubleshooting skills across Microsoft 365, Windows-based systems, network infrastructure, cloud services, enterprise applications, mobile device management, and related IT technologies. Knowledge of cybersecurity, access management, system administration, backup and recovery, and IT controls necessary to maintain secure and reliable technology systems. Ability to evaluate organizational technology needs, analyze technical and business requirements, and recommend appropriate hardware, software, infrastructure, vendors, and service solutions. Ability to independently administer assigned technology systems and projects, establish technical priorities, document standards and procedures, and exercise sound judgment when resolving complex technology issues. Advanced customer service skills to provide respectful, prompt, and attentive support to both internal and external customers, and escalate issues appropriately. Collaboration skills to work effectively with teams, share knowledge, receive feedback and direction, support colleagues, and be an accountable team member. Advanced communication skills to interact professionally and positively using established communication methods. Time management skills to handle multiple priorities and meet deadlines in a fast-paced and high-volume environment while maintaining regular and reliable work attendance at scheduled time onsite. Adaptability and problem-solving skills to adjust quickly to changes in workloads, tasks, and circumstances. Professional conduct and the ability to follow workplace safety and organizational policies and procedures. Present a professional appearance by following established grooming and uniform standards. Ability to read, understand, and execute detailed written and verbal instructions. PHYSICAL REQUIREMENTS Involves sitting, using hands to handle or feel, reaching with hands and arms, talking, and hearing. Frequent standing and walking for extended periods. Frequent bending, stooping, kneeling, and twisting. Frequent reaching and use of ladders, stools, and stairs. Frequent lifting, pushing, and pulling up to 50 pounds. Exposure to moderate noise levels. Ability to work outside of normal business hours. Ability to work long hours, weekends, evenings, and holidays. Boise Centre is unable to provide employment visa sponsorship for this position. Applicants must be authorized to work in the United States without current or future sponsorship. To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. Compensation details: 63398.4-79248 Yearly Salary PI21d93a5-
09/11/2026
Full time
Boise Centre is looking for an IT Specialist to join the team and help keep our technology, systems, and network running smoothly and securely! The IT Specialist helps plan, secure, administer, and improve the technology systems that support Boise Centre's business and event operations. Reporting to the IT Manager, this position supports cybersecurity, network infrastructure, systems administration, assigned IT projects, technology planning, vendor coordination, and ongoing system reliability. The IT Specialist also serves as a senior technical resource for complex hardware, software, and network issues, helping identify root cause and direct corrective action while minimizing disruption to operations. This is a fully onsite position based at Boise Centre in downtown Boise, Idaho. SALARY RANGE: $63,398.40 - $79,248.00 , depending on experience BENEFITS: Group Medical, Dental, Vision and Life Insurance Benefits 401(a) Retirement Savings Plan 457 Deferred Compensation Plan Flexible Spending Account Parking (based on availability) Employee Assistance Program Generous PTO plan Ten paid Holidays WHY WORK AT BOISE CENTRE? Recognized as a 2025 Top Workplace of the Treasure Valley with a positive, supportive workplace culture Well-maintained facility with top-notch equipment Opportunities to learn, grow, and advance within Boise Centre Occasional free meals during shifts Supportive Employee Assistance Program Free local bus pass for all employees Fun, professional team atmosphere with our WOWgistics Culture! Learn more about our team here: WHAT YOU'LL BE DOING Design, configure, administer, and maintain Boise Centre's network infrastructure, servers, and business systems to support reliable and secure operations. Develop and implement cybersecurity policies, access management standards, system hardening measures, and IT security best practices. Serve as a senior technical resource for complex hardware, software, network, system, and user access issues. Administer user accounts, access permissions, system configurations, and security protocols across departments. Analyze technology needs and recommend hardware, software, systems, and other technology solutions that support business and event operations. Plan and lead IT projects, system integrations, technology improvements, and related implementations. Develop IT standards, technical documentation, training, and guidance to help employees effectively and securely use Boise Centre technology. Oversee maintenance, updates, and backups for servers, databases, storage solutions, and PBX/VoIP systems. Oversee internet service delivery and digital signage systems for events and daily operations. Evaluate vendors, service providers, and contractors and coordinate cost-effective hardware, software, and service implementations. Participate in professional development and company and department training. Perform a variety of related tasks and duties as assigned. Education & Experience Five (5) years of progressively responsible experience supporting and maintaining enterprise IT infrastructure with large organizations or in a large-volume, venue facility. Relevant industry certifications or degrees in information technology, cybersecurity, networking, systems administration, cloud technologies, or related disciplines, preferred. Skills & Abilities Advanced technical knowledge and troubleshooting skills across Microsoft 365, Windows-based systems, network infrastructure, cloud services, enterprise applications, mobile device management, and related IT technologies. Knowledge of cybersecurity, access management, system administration, backup and recovery, and IT controls necessary to maintain secure and reliable technology systems. Ability to evaluate organizational technology needs, analyze technical and business requirements, and recommend appropriate hardware, software, infrastructure, vendors, and service solutions. Ability to independently administer assigned technology systems and projects, establish technical priorities, document standards and procedures, and exercise sound judgment when resolving complex technology issues. Advanced customer service skills to provide respectful, prompt, and attentive support to both internal and external customers, and escalate issues appropriately. Collaboration skills to work effectively with teams, share knowledge, receive feedback and direction, support colleagues, and be an accountable team member. Advanced communication skills to interact professionally and positively using established communication methods. Time management skills to handle multiple priorities and meet deadlines in a fast-paced and high-volume environment while maintaining regular and reliable work attendance at scheduled time onsite. Adaptability and problem-solving skills to adjust quickly to changes in workloads, tasks, and circumstances. Professional conduct and the ability to follow workplace safety and organizational policies and procedures. Present a professional appearance by following established grooming and uniform standards. Ability to read, understand, and execute detailed written and verbal instructions. PHYSICAL REQUIREMENTS Involves sitting, using hands to handle or feel, reaching with hands and arms, talking, and hearing. Frequent standing and walking for extended periods. Frequent bending, stooping, kneeling, and twisting. Frequent reaching and use of ladders, stools, and stairs. Frequent lifting, pushing, and pulling up to 50 pounds. Exposure to moderate noise levels. Ability to work outside of normal business hours. Ability to work long hours, weekends, evenings, and holidays. Boise Centre is unable to provide employment visa sponsorship for this position. Applicants must be authorized to work in the United States without current or future sponsorship. To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. Compensation details: 63398.4-79248 Yearly Salary PI21d93a5-
ServiceNow Principal Domain Architect - Remote
Sentara Health Norfolk, Virginia
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a ServiceNow Principal Domain Architect! This position is fully remote! Overview The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies. Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions. A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience. Responsibilities typically include • Managing large projects or processes with limited oversight from the manager. • Coaching, reviewing, and delegating work to lower-level professionals. • Problems faced are difficult and often complex. Education 8+ years of relevant experience with a degree (Required) or 10+ years of relevant experience without a degree (Required) Certification/Licensure ServiceNow Architect Certification (Preferred) Experience 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required) Minimum 2 to 3 years of ServiceNow architect-level experience (Required) ServiceNow experienced, certified Architect Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus. Proven ability to communicate effectively with both business and technical stakeholders. Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking. Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support. Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $106,080.00 - $176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo-IT, Indeed ServiceNow, ServiceNow Architect, ITSM, SPM, FSM, ITOM, IRM, EA, ServiceNow Architect Certification, SNow, Domain architect, Principal Domain Architect, Architect Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
09/11/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a ServiceNow Principal Domain Architect! This position is fully remote! Overview The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies. Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions. A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience. Responsibilities typically include • Managing large projects or processes with limited oversight from the manager. • Coaching, reviewing, and delegating work to lower-level professionals. • Problems faced are difficult and often complex. Education 8+ years of relevant experience with a degree (Required) or 10+ years of relevant experience without a degree (Required) Certification/Licensure ServiceNow Architect Certification (Preferred) Experience 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required) Minimum 2 to 3 years of ServiceNow architect-level experience (Required) ServiceNow experienced, certified Architect Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus. Proven ability to communicate effectively with both business and technical stakeholders. Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking. Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support. Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $106,080.00 - $176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo-IT, Indeed ServiceNow, ServiceNow Architect, ITSM, SPM, FSM, ITOM, IRM, EA, ServiceNow Architect Certification, SNow, Domain architect, Principal Domain Architect, Architect Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
KPMG
Manager, Salesforce Health Cloud & Agentforce Forward Deployed Engineer
KPMG Washington, Washington DC
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Manager in Technology for our Consulting practice. Responsibilities Design and develop scalable Salesforce solutions, with a focus on Health Cloud features such as care plans, clinical data models, and provider/patient relationship management, and configure Health Cloud data models including Patient, Provider, Care Team, and Clinical Data Build Apex classes, triggers, LWC (Lightning Web Components), and Flows to meet business requirements, and participate in code reviews, testing, and deployment activities using CI/CD pipelines Design and configure Agentforce agents, topics, instructions, actions, and escalation paths using Agentforce Builder, Flow, Apex, and APIs, and develop and test Prompt Builder templates and grounded AI experiences using Salesforce data, Data Cloud, knowledge, and retrieval-augmented generation (RAG) patterns Implement agent testing, evaluation, observability, and guardrails, including accuracy, hallucination risk, data access, human-in-the-loop controls, and production monitoring Integrate Salesforce with external systems (e.g., Epic, Genesys, MuleSoft, HL7/FHIR APIs) using REST/SOAP web services, and ensure compliance with HIPAA, HITRUST, and other healthcare data security regulations Collaborate with business analysts, administrators, and architects to translate requirements into technical solutions, and contribute to Salesforce release management, performance tuning, and environment strategy Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications Minimum of five years of Salesforce development experience with hands-on expertise in Apex, SOQL, SOSL, LWC, Aura Components, Flows, and Triggers Bachelor's degree from an accredited College or University is required; Salesforce Certified Platform Developer I and Salesforce Certified Agentforce Specialist are required. Platform Developer II, Health Cloud Accredited Professional, Data Cloud Consultant, or Agentforce Life Sciences Consultant are preferred Strong understanding of Salesforce Health Cloud data model and features, and experience integrating Salesforce with external systems (HL7/FHIR, EHR/EMR integrations preferred) Proficiency in Salesforce APIs (REST, SOAP, Bulk, Streaming), and experience with Version Control (Git), CI/CD tools (Copado, Gearset, Jenkins, Azure DevOps, etc.) Hands-on proficiency with Agentforce, Prompt Builder, generative AI concepts, and responsible AI delivery is required; experience with Data Cloud, Service Cloud, and Marketing Cloud is strongly preferred Strong knowledge of healthcare compliance (HIPAA, PHI/PII handling), and experience with Salesforce Shield, Event Monitoring, Data Masking, OmniStudio (OmniScripts, Integration Procedures, DataRaptors), enterprise AI/ML services or external models, Agile/Scrum methodologies, strong problem-solving, communication, and stakeholder management skills preferred Travel as required to support client engagements, team collaboration, and business development activities Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: California Salary Range: $151430 - $254380 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
09/11/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Manager in Technology for our Consulting practice. Responsibilities Design and develop scalable Salesforce solutions, with a focus on Health Cloud features such as care plans, clinical data models, and provider/patient relationship management, and configure Health Cloud data models including Patient, Provider, Care Team, and Clinical Data Build Apex classes, triggers, LWC (Lightning Web Components), and Flows to meet business requirements, and participate in code reviews, testing, and deployment activities using CI/CD pipelines Design and configure Agentforce agents, topics, instructions, actions, and escalation paths using Agentforce Builder, Flow, Apex, and APIs, and develop and test Prompt Builder templates and grounded AI experiences using Salesforce data, Data Cloud, knowledge, and retrieval-augmented generation (RAG) patterns Implement agent testing, evaluation, observability, and guardrails, including accuracy, hallucination risk, data access, human-in-the-loop controls, and production monitoring Integrate Salesforce with external systems (e.g., Epic, Genesys, MuleSoft, HL7/FHIR APIs) using REST/SOAP web services, and ensure compliance with HIPAA, HITRUST, and other healthcare data security regulations Collaborate with business analysts, administrators, and architects to translate requirements into technical solutions, and contribute to Salesforce release management, performance tuning, and environment strategy Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications Minimum of five years of Salesforce development experience with hands-on expertise in Apex, SOQL, SOSL, LWC, Aura Components, Flows, and Triggers Bachelor's degree from an accredited College or University is required; Salesforce Certified Platform Developer I and Salesforce Certified Agentforce Specialist are required. Platform Developer II, Health Cloud Accredited Professional, Data Cloud Consultant, or Agentforce Life Sciences Consultant are preferred Strong understanding of Salesforce Health Cloud data model and features, and experience integrating Salesforce with external systems (HL7/FHIR, EHR/EMR integrations preferred) Proficiency in Salesforce APIs (REST, SOAP, Bulk, Streaming), and experience with Version Control (Git), CI/CD tools (Copado, Gearset, Jenkins, Azure DevOps, etc.) Hands-on proficiency with Agentforce, Prompt Builder, generative AI concepts, and responsible AI delivery is required; experience with Data Cloud, Service Cloud, and Marketing Cloud is strongly preferred Strong knowledge of healthcare compliance (HIPAA, PHI/PII handling), and experience with Salesforce Shield, Event Monitoring, Data Masking, OmniStudio (OmniScripts, Integration Procedures, DataRaptors), enterprise AI/ML services or external models, Agile/Scrum methodologies, strong problem-solving, communication, and stakeholder management skills preferred Travel as required to support client engagements, team collaboration, and business development activities Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: California Salary Range: $151430 - $254380 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
A/V Technician
Great River Resort & Casino Burlington, Iowa
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/11/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Service Delivery Manager
BeyondReach Cedar Rapids, Iowa
Job Description Job Description Description: Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors Degree Preferred EXPERIENCE: 5-7 years' experience preferred Who We Are Looking For BeyondReach, provides connectivity solutions and infrastructure to any location, no matter how remote or complex, specializing in the hard-to-reach locations. Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by developing strong relationships. This role will maintain project plans within BeyondReach and work with internal teams to develop technical and non-technical standards to ensure all projects flow smoothly from implementation to completion. The Service Delivery Manager leads the teams responsible for project implementation, service provisioning, client onboarding, and service delivery operations. This role ensures projects are delivered on time, within scope, and to the highest quality standards while driving operational excellence, maintaining service level commitments, and partnering cross-functionally with sales, engineering, product, and customer success teams to deliver an exceptional client experience from project kickoff through successful service activation. What You'll Accomplish and Experience Operational Leadership Manage and lead Service Delivery/Implementation teams. Establish operational processes, documentation, and standards for service support and implementation. Coordinate with engineering and vendor partners on network maintenance and issue resolution. Own and manage project-level budgets for service delivery, ensuring effective cost management, vendor alignment, and project profitability. Provide proactive updates to internal leadership on project progress, timelines, projected revenue, and potential risks to ensure accurate forecasting and visibility into expected completion dates. Effectively identify when projects are stalled and proactively engage the appropriate internal departments to remove roadblocks, align resources, and keep initiatives moving toward completion. Own and manage the Site Tracker, ensuring project data is accurate, milestones are up to date, and work progresses efficiently by proactively identifying and resolving bottlenecks. Service Delivery & Implementation Oversee the end-to-end implementation of telecom services. Ensure projects move efficiently from sales handoff to service activation. Maintain service implementation timelines and ensure quality delivery standards are met. Coordinate closely with sales, account management, and customers during onboarding and deployment. Team Leadership & Development Lead, coach, and develop all team members to ensure continued growth and development. Establish performance expectations and provide ongoing training and professional development. Foster a collaborative, accountable, and customer-focused team culture. Manage team member schedules and workload balancing to support operational demands. Process & Continuous Improvement Develop and improve operational workflows, automation, and service delivery processes. Identify opportunities to increase efficiency and improve service deployment speed. Maintain operational documentation, runbooks, and knowledge bases. Support operational reporting and service review meetings with leadership. Customer & Vendor Coordination Serve as an escalation point for complex customer issues and service delivery challenges. Maintain a strong working knowledge of active projects and their status to provide timely insight, address roadblocks, and coordinate internal or external support as needed. Work closely with customers and internal teams to ensure clear communication during incidents or service implementations. Manage relationships with telecom carriers, vendors, and infrastructure partners as needed. Desirable Previous Experience Understanding of telecom service provisioning workflows, from sales handoff through circuit activation. Experience interpreting technical order forms (TOFs), LOAs, demarcation standards, and carrier documentation. Familiarity with carrier Ethernet, fixed wireless, microwave backhaul, and fiber-based services. Experience managing circuit turn-ups, customer onboarding, and coordinated vendor installations. Working knowledge of SLA management, service activation timelines, and project milestone tracking. Experience coordinating with upstream carriers, last-mile providers, tower vendors, and field technicians. Ability to translate technical network requirements into clear project plans and customer-facing updates. Demonstrated success improving operational workflows, reducing install cycle times, or enhancing service delivery efficiency. Experience leading and managing technical teams in deadline-driven, client-facing telecom environments. Proven experience in vendor-based project management within the telecom industry. Exceptional communication skills, both internal and client-facing. Flexible team player with the ability to adapt to shifting priorities. Strong business acumen, supported by a relevant business degree. Commitment to continuous learning and professional development. Why BeyondReach At CCR Technologies, the parent company of BeyondReach, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We're a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As a ten-year Great Place to Work certified employer, we take pride in fostering a culture grounded in our values of: Pursue Human Excellence Partner to Win Create Value, Own the Outcome Lead with Curiosity and Courage CCR offers a truly unique work-life balance with competitive benefits designed to support your personal and professional well-being. From free daily lunch for onsite team members in Cedar Rapids, to comprehensive health benefits, gym membership reimbursement, 401(k), paid time off, and ongoing development opportunities, you'll have the support you need to thrive. At CCR, you'll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It's a place where you can truly build your future. Want to see more about our story, follow the link -ccr-story/ Requirements:
09/11/2026
Full time
Job Description Job Description Description: Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors Degree Preferred EXPERIENCE: 5-7 years' experience preferred Who We Are Looking For BeyondReach, provides connectivity solutions and infrastructure to any location, no matter how remote or complex, specializing in the hard-to-reach locations. Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by developing strong relationships. This role will maintain project plans within BeyondReach and work with internal teams to develop technical and non-technical standards to ensure all projects flow smoothly from implementation to completion. The Service Delivery Manager leads the teams responsible for project implementation, service provisioning, client onboarding, and service delivery operations. This role ensures projects are delivered on time, within scope, and to the highest quality standards while driving operational excellence, maintaining service level commitments, and partnering cross-functionally with sales, engineering, product, and customer success teams to deliver an exceptional client experience from project kickoff through successful service activation. What You'll Accomplish and Experience Operational Leadership Manage and lead Service Delivery/Implementation teams. Establish operational processes, documentation, and standards for service support and implementation. Coordinate with engineering and vendor partners on network maintenance and issue resolution. Own and manage project-level budgets for service delivery, ensuring effective cost management, vendor alignment, and project profitability. Provide proactive updates to internal leadership on project progress, timelines, projected revenue, and potential risks to ensure accurate forecasting and visibility into expected completion dates. Effectively identify when projects are stalled and proactively engage the appropriate internal departments to remove roadblocks, align resources, and keep initiatives moving toward completion. Own and manage the Site Tracker, ensuring project data is accurate, milestones are up to date, and work progresses efficiently by proactively identifying and resolving bottlenecks. Service Delivery & Implementation Oversee the end-to-end implementation of telecom services. Ensure projects move efficiently from sales handoff to service activation. Maintain service implementation timelines and ensure quality delivery standards are met. Coordinate closely with sales, account management, and customers during onboarding and deployment. Team Leadership & Development Lead, coach, and develop all team members to ensure continued growth and development. Establish performance expectations and provide ongoing training and professional development. Foster a collaborative, accountable, and customer-focused team culture. Manage team member schedules and workload balancing to support operational demands. Process & Continuous Improvement Develop and improve operational workflows, automation, and service delivery processes. Identify opportunities to increase efficiency and improve service deployment speed. Maintain operational documentation, runbooks, and knowledge bases. Support operational reporting and service review meetings with leadership. Customer & Vendor Coordination Serve as an escalation point for complex customer issues and service delivery challenges. Maintain a strong working knowledge of active projects and their status to provide timely insight, address roadblocks, and coordinate internal or external support as needed. Work closely with customers and internal teams to ensure clear communication during incidents or service implementations. Manage relationships with telecom carriers, vendors, and infrastructure partners as needed. Desirable Previous Experience Understanding of telecom service provisioning workflows, from sales handoff through circuit activation. Experience interpreting technical order forms (TOFs), LOAs, demarcation standards, and carrier documentation. Familiarity with carrier Ethernet, fixed wireless, microwave backhaul, and fiber-based services. Experience managing circuit turn-ups, customer onboarding, and coordinated vendor installations. Working knowledge of SLA management, service activation timelines, and project milestone tracking. Experience coordinating with upstream carriers, last-mile providers, tower vendors, and field technicians. Ability to translate technical network requirements into clear project plans and customer-facing updates. Demonstrated success improving operational workflows, reducing install cycle times, or enhancing service delivery efficiency. Experience leading and managing technical teams in deadline-driven, client-facing telecom environments. Proven experience in vendor-based project management within the telecom industry. Exceptional communication skills, both internal and client-facing. Flexible team player with the ability to adapt to shifting priorities. Strong business acumen, supported by a relevant business degree. Commitment to continuous learning and professional development. Why BeyondReach At CCR Technologies, the parent company of BeyondReach, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We're a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As a ten-year Great Place to Work certified employer, we take pride in fostering a culture grounded in our values of: Pursue Human Excellence Partner to Win Create Value, Own the Outcome Lead with Curiosity and Courage CCR offers a truly unique work-life balance with competitive benefits designed to support your personal and professional well-being. From free daily lunch for onsite team members in Cedar Rapids, to comprehensive health benefits, gym membership reimbursement, 401(k), paid time off, and ongoing development opportunities, you'll have the support you need to thrive. At CCR, you'll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It's a place where you can truly build your future. Want to see more about our story, follow the link -ccr-story/ Requirements:
A/V Technician
Great River Resort & Casino Iowa City, Iowa
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/11/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Program Analyst
FWG Solutions, Inc. Panama City Beach, Florida
Job Description Job Description FWG Solutions is a rapidly growing systems integrator and premier small business provider of technology services to government and commercial clients. We are a trusted provider of cybersecurity, logistics, advanced engineering and operational support services to the United States Department of Defense (DoD), Intelligence Community and Federal Civilian agencies. We are a quality driven organization that leverages its ISO 20000-1:2011, ISO 27001:2013 and CMMI Level 3 quality standards, certifications and service delivery expertise to support all of our clients. This position is contingent upon contract reward, estimated summer 2026 The Program Analyst will oversee and manage the operational aspects of projects and serve as the liaison between project management, project teams and line management. This position is vital to ensure their successful support of the U.S. Navy's Landing Craft, Air Cushion (LCAC) Amphibious Combat Vehicle (ACV) program on-base and critical to the success of FWG's partnership with the U.S. Navy. This position will be responsible for ensuring that contract requirements and subcontractor responsibilities are accomplished and implemented in a timely, desirable and professional manner. Essential Duties & Responsibilities: Oversee and manage the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management Review status of projects and budgets Manage schedules and prepare status reports Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients Responsible for: developing budgets and schedules to meet contractual/project requirements for an assigned portion of a program; participating in and establishing and defining program plan requirements; monitoring and reporting performance against plans to ensure that contractual, cost and schedule objectives are met Track engineering project work in Jira, assisting with department budgets, producing power point briefings, and other typical analyst tasking, as assigned Analyze project data on a continuous basis to identify any potential business risk factors or technology gaps and gain insight into process improvements Create bi-weekly reports to update local command and program office sponsors Review and provide weekly budget analysis reports and resource allocation Support the Navy Program Manager by tracking government labor funding plans Provide logistical support by tracking and recording deliveries, stock levels, and part location Attend relevant leadership meetings to support tracking of project actions and deliverables Identify industry leading tools and methods to improve project business metrics and task execution Foster a culture of accountability, collaboration, and mission focus across the team Other duties as related to the business functions of FWG Solutions, as assigned Education: High School Degree Required Bachelor's Degree Required (years of experience accepted in lieu of degree) Licenses & Certifications: Active Secret Security Clearance or ability to obtain an Interim Secret Clearance Experience: 3+ years of experience in a similar position Experience using TEMPR, ERP, JIRA, NEPS, Windchill or other related platforms Knowledge of the substantive programs within the division and branches Knowledge and experience in project planning, tracking and oversight Skills & Abilities: Excellent written and verbal communication skills Ability to monitor and evaluate schedule and financial activities Ability to multi-task and prioritize work assignments as required Knowledge of correspondence and writing procedures and practices Ability to communicate (transmit and receive) tactfully to ensure accomplishment of functions Ability to hold yourself and others accountable on short-term and long-term goals Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks High level problem-solving and communication skills Excellent written and verbal communication abilities Project management principles and practices Ability to work with various levels of personnel including senior leadership Use of Microsoft Office software applications to include Word, Excel, and PowerPoint Other: Ability to work onsite 5 days per week with additional hours, as required This opportunity offers career development and growth, competitive compensation, and a robust benefits package with generous PTO w/ rollover, 11 paid holidays, company paid events and training, and 401(k) retirement plan with company match. FWG Solutions is committed to providing equal employment opportunities to all qualified employees and applicants, regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status. In addition, FWG Solutions takes affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. FWG is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email or call: . We will make a determination on your request for reasonable accommodation on a case-by-case basis. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/11/2026
Full time
Job Description Job Description FWG Solutions is a rapidly growing systems integrator and premier small business provider of technology services to government and commercial clients. We are a trusted provider of cybersecurity, logistics, advanced engineering and operational support services to the United States Department of Defense (DoD), Intelligence Community and Federal Civilian agencies. We are a quality driven organization that leverages its ISO 20000-1:2011, ISO 27001:2013 and CMMI Level 3 quality standards, certifications and service delivery expertise to support all of our clients. This position is contingent upon contract reward, estimated summer 2026 The Program Analyst will oversee and manage the operational aspects of projects and serve as the liaison between project management, project teams and line management. This position is vital to ensure their successful support of the U.S. Navy's Landing Craft, Air Cushion (LCAC) Amphibious Combat Vehicle (ACV) program on-base and critical to the success of FWG's partnership with the U.S. Navy. This position will be responsible for ensuring that contract requirements and subcontractor responsibilities are accomplished and implemented in a timely, desirable and professional manner. Essential Duties & Responsibilities: Oversee and manage the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management Review status of projects and budgets Manage schedules and prepare status reports Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients Responsible for: developing budgets and schedules to meet contractual/project requirements for an assigned portion of a program; participating in and establishing and defining program plan requirements; monitoring and reporting performance against plans to ensure that contractual, cost and schedule objectives are met Track engineering project work in Jira, assisting with department budgets, producing power point briefings, and other typical analyst tasking, as assigned Analyze project data on a continuous basis to identify any potential business risk factors or technology gaps and gain insight into process improvements Create bi-weekly reports to update local command and program office sponsors Review and provide weekly budget analysis reports and resource allocation Support the Navy Program Manager by tracking government labor funding plans Provide logistical support by tracking and recording deliveries, stock levels, and part location Attend relevant leadership meetings to support tracking of project actions and deliverables Identify industry leading tools and methods to improve project business metrics and task execution Foster a culture of accountability, collaboration, and mission focus across the team Other duties as related to the business functions of FWG Solutions, as assigned Education: High School Degree Required Bachelor's Degree Required (years of experience accepted in lieu of degree) Licenses & Certifications: Active Secret Security Clearance or ability to obtain an Interim Secret Clearance Experience: 3+ years of experience in a similar position Experience using TEMPR, ERP, JIRA, NEPS, Windchill or other related platforms Knowledge of the substantive programs within the division and branches Knowledge and experience in project planning, tracking and oversight Skills & Abilities: Excellent written and verbal communication skills Ability to monitor and evaluate schedule and financial activities Ability to multi-task and prioritize work assignments as required Knowledge of correspondence and writing procedures and practices Ability to communicate (transmit and receive) tactfully to ensure accomplishment of functions Ability to hold yourself and others accountable on short-term and long-term goals Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks High level problem-solving and communication skills Excellent written and verbal communication abilities Project management principles and practices Ability to work with various levels of personnel including senior leadership Use of Microsoft Office software applications to include Word, Excel, and PowerPoint Other: Ability to work onsite 5 days per week with additional hours, as required This opportunity offers career development and growth, competitive compensation, and a robust benefits package with generous PTO w/ rollover, 11 paid holidays, company paid events and training, and 401(k) retirement plan with company match. FWG Solutions is committed to providing equal employment opportunities to all qualified employees and applicants, regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status. In addition, FWG Solutions takes affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. FWG is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email or call: . We will make a determination on your request for reasonable accommodation on a case-by-case basis. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
A/V Technician
Great River Resort & Casino Mount Pleasant, Iowa
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/11/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Program Analyst: Associate
FWG Solutions, Inc. Panama City Beach, Florida
Job Description Job Description FWG Solutions is a rapidly growing systems integrator and premier small business provider of technology services to government and commercial clients. We are a trusted provider of cybersecurity, logistics, advanced engineering and operational support services to the United States Department of Defense (DoD), Intelligence Community and Federal Civilian agencies. We are a quality driven organization that leverages its ISO 20000-1:2011, ISO 27001:2013 and CMMI Level 3 quality standards, certifications and service delivery expertise to support all of our clients. This position is contingent upon contract reward, estimated summer 2026 The Program Analyst: Associate will help oversee and manage the operational aspects of projects and serve as one of the liaisons between project management, project teams and line management. This position is vital to ensure their successful support of the U.S. Navy's Landing Craft, Air Cushion (LCAC) Amphibious Combat Vehicle (ACV) program on-base and critical to the success of FWG's partnership with the U.S. Navy. This position will be responsible for ensuring that contract requirements and subcontractor responsibilities are accomplished and implemented in a timely, desirable and professional manner. Essential Duties & Responsibilities: Oversee and manage the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management Review status of projects and budgets Manage schedules and prepare status reports Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients Responsible for: developing budgets and schedules to meet contractual/project requirements for an assigned portion of a program; participating in and establishing and defining program plan requirements; monitoring and reporting performance against plans to ensure that contractual, cost and schedule objectives are met Track engineering project work in Jira, assisting with department budgets, producing power point briefings, and other typical analyst tasking, as assigned Analyze project data on a continuous basis to identify any potential business risk factors or technology gaps and gain insight into process improvements Create bi-weekly reports to update local command and program office sponsors Review and provide weekly budget analysis reports and resource allocation Support the Navy Program Manager by tracking government labor funding plans Provide logistical support by tracking and recording deliveries, stock levels, and part location Attend relevant leadership meetings to support tracking of project actions and deliverables Identify industry leading tools and methods to improve project business metrics and task execution Foster a culture of accountability, collaboration, and mission focus across the team Other duties as related to the business functions of FWG Solutions, as assigned Requirements & Qualifications Education: High School Degree Required Bachelor's Degree Required (years of experience accepted in lieu of degree) Licenses & Certifications: Active Secret Security Clearance or ability to obtain an Interim Secret Clearance Experience: 1+ years of experience in a similar position Experience using TEMPR, ERP, JIRA, NEPS, Windchill or other related platforms Knowledge of the substantive programs within the division and branches Knowledge and experience in project planning, tracking and oversight Skills & Abilities: Excellent written and verbal communication skills Ability to monitor and evaluate schedule and financial activities Ability to multi-task and prioritize work assignments as required Knowledge of correspondence and writing procedures and practices Ability to communicate (transmit and receive) tactfully to ensure accomplishment of functions Ability to hold yourself and others accountable on short-term and long-term goals Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks High level problem-solving and communication skills Excellent written and verbal communication abilities Project management principles and practices Ability to work with various levels of personnel including senior leadership Use of Microsoft Office software applications to include Word, Excel, and PowerPoint Other: Ability to work onsite 5 days per week with additional hours, as required This opportunity offers career development and growth, competitive compensation, and a robust benefits package with generous PTO w/ rollover, 11 paid holidays, company paid events and training, and 401(k) retirement plan with company match. FWG Solutions is committed to providing equal employment opportunities to all qualified employees and applicants, regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status. In addition, FWG Solutions takes affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. FWG is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email or call: . We will make a determination on your request for reasonable accommodation on a case-by-case basis. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/11/2026
Full time
Job Description Job Description FWG Solutions is a rapidly growing systems integrator and premier small business provider of technology services to government and commercial clients. We are a trusted provider of cybersecurity, logistics, advanced engineering and operational support services to the United States Department of Defense (DoD), Intelligence Community and Federal Civilian agencies. We are a quality driven organization that leverages its ISO 20000-1:2011, ISO 27001:2013 and CMMI Level 3 quality standards, certifications and service delivery expertise to support all of our clients. This position is contingent upon contract reward, estimated summer 2026 The Program Analyst: Associate will help oversee and manage the operational aspects of projects and serve as one of the liaisons between project management, project teams and line management. This position is vital to ensure their successful support of the U.S. Navy's Landing Craft, Air Cushion (LCAC) Amphibious Combat Vehicle (ACV) program on-base and critical to the success of FWG's partnership with the U.S. Navy. This position will be responsible for ensuring that contract requirements and subcontractor responsibilities are accomplished and implemented in a timely, desirable and professional manner. Essential Duties & Responsibilities: Oversee and manage the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management Review status of projects and budgets Manage schedules and prepare status reports Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients Responsible for: developing budgets and schedules to meet contractual/project requirements for an assigned portion of a program; participating in and establishing and defining program plan requirements; monitoring and reporting performance against plans to ensure that contractual, cost and schedule objectives are met Track engineering project work in Jira, assisting with department budgets, producing power point briefings, and other typical analyst tasking, as assigned Analyze project data on a continuous basis to identify any potential business risk factors or technology gaps and gain insight into process improvements Create bi-weekly reports to update local command and program office sponsors Review and provide weekly budget analysis reports and resource allocation Support the Navy Program Manager by tracking government labor funding plans Provide logistical support by tracking and recording deliveries, stock levels, and part location Attend relevant leadership meetings to support tracking of project actions and deliverables Identify industry leading tools and methods to improve project business metrics and task execution Foster a culture of accountability, collaboration, and mission focus across the team Other duties as related to the business functions of FWG Solutions, as assigned Requirements & Qualifications Education: High School Degree Required Bachelor's Degree Required (years of experience accepted in lieu of degree) Licenses & Certifications: Active Secret Security Clearance or ability to obtain an Interim Secret Clearance Experience: 1+ years of experience in a similar position Experience using TEMPR, ERP, JIRA, NEPS, Windchill or other related platforms Knowledge of the substantive programs within the division and branches Knowledge and experience in project planning, tracking and oversight Skills & Abilities: Excellent written and verbal communication skills Ability to monitor and evaluate schedule and financial activities Ability to multi-task and prioritize work assignments as required Knowledge of correspondence and writing procedures and practices Ability to communicate (transmit and receive) tactfully to ensure accomplishment of functions Ability to hold yourself and others accountable on short-term and long-term goals Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks High level problem-solving and communication skills Excellent written and verbal communication abilities Project management principles and practices Ability to work with various levels of personnel including senior leadership Use of Microsoft Office software applications to include Word, Excel, and PowerPoint Other: Ability to work onsite 5 days per week with additional hours, as required This opportunity offers career development and growth, competitive compensation, and a robust benefits package with generous PTO w/ rollover, 11 paid holidays, company paid events and training, and 401(k) retirement plan with company match. FWG Solutions is committed to providing equal employment opportunities to all qualified employees and applicants, regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status. In addition, FWG Solutions takes affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. FWG is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email or call: . We will make a determination on your request for reasonable accommodation on a case-by-case basis. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
A/V Technician
Great River Resort & Casino Davenport, Iowa
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/11/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Transmission System Manager, AWS Energy Team
Amazon Data Services, Inc. Seattle, Washington
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
09/11/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually

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