Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is looking for a Cybersecurity Policy Analyst to leads the review, consolidation, and development of cybersecurity policies in alignment with government standards. Ensures that these policies strike a balance between security imperatives and operational efficiency. Regularly briefs senior management on the evolution, updates, and progress of cybersecurity initiatives, fostering an informed and proactive leadership approach. Responsibilities Include: Develop, refine, and integrate cybersecurity policies and governance frameworks in accordance with government requirements while supporting organizational security objectives and operational effectiveness. Maintain, update, and improve Cyber Security Service Provider (CSSP) processes, policies, and procedures with an emphasis on enterprise-level incident response operations supporting the government work environment. Conduct ongoing assessments and revisions of the government's Cyber Security Standard Operating Procedures (SOPs) and Tactics, Techniques, and Procedures (TTPs) to ensure alignment with evolving operational requirements, cybersecurity standards, and organizational objectives. Monitor, assess, and validate compliance within the government's cybersecurity directives, standards, and regulatory requirements to support secure and compliant enterprise operations. Support government adherence to Cyber Defense directives through the coordination, tracking, and validation of recurring and long-term cybersecurity compliance requirements and implementation efforts. Coordinate the distribution and communication of critical cybersecurity and compliance-related information to support organizational reporting, validation efforts, and regulatory requirements. Support preparation activities for Cyber Security Service Provider (CSSP) evaluations, audits, and performance assessments while assisting with compliance validation against established cybersecurity metrics and standards. Compile, analyze, and report on Cyber Security Service Provider (CSSP) artifacts, inspection data, and performance metrics to support cybersecurity assessments, compliance initiatives, and organizational reporting requirements. Support the coordination, planning, and execution of cybersecurity exercises, including tabletop and operational readiness activities, for government programs, systems, and enterprise applications to strengthen incident response and security preparedness capabilities. Develop post-exercise reports and documentation, including after-action reviews and lessons learned, to support continuous improvement of cybersecurity readiness, response procedures, and operational effectiveness. Provide support to government programs and enterprise applications in the development, coordination, and maintenance of Risk Management Framework (RMF) packages to support cybersecurity authorization and compliance requirements. Assist government personnel with preparation activities for Cyber Security Service Provider (CSSP) evaluations, cybersecurity inspections, and compliance audits to support operational readiness and regulatory adherence. Coordinate the collection, organization, and compilation of cybersecurity data and supporting documentation for Cyber Security Service Provider (CSSP) metrics, assessments, and reporting requirements. Prepare, maintain, and update cybersecurity training materials to support the implementation and transition of incident response and analysis procedures for government system administrators, information assurance personnel, and incident response teams. Conduct and facilitate cybersecurity training sessions in both classroom and virtual environments, including delivery through video teleconference platforms to support distributed personnel and operational requirements. Provide executive-level briefings to senior leadership on cybersecurity policy updates, implementation progress, compliance status, and emerging security requirements impacting organizational operations. Provide technical guidance and subject matter expertise in the development, maintenance, evaluation, and review of cybersecurity policies in accordance with government standards and requirements. Maintain comprehensive knowledge of government cybersecurity principles, policies, procedures, and implementation frameworks to support secure operations while balancing organizational and mission-critical operational requirements. Required Skills, Qualifications, and Experience: Experience: Minimum of seven (7) years of relevant cybersecurity policy experience. Security Clearance: DoD Top Secret Clearance with SCI eligibility and IT-I access. Certifications: DoD 8570 IAT Level II Certification or higher (one of the following): CompTIA Security+ CE CompTIA Cybersecurity Analyst (CySA+) Systems Security Certified Practitioner (SSCP) GIAC Security Essentials Certification (GSEC) Cisco Certified Network Associate (CCNA) Global Industrial Cyber Security Professional (GICSP). Computing Environment Certification - DoD 8570 CSSP (one of the following): Certified Ethical Hacker (CEH) CompTIA Cybersecurity Analyst (CySA+) GIAC Certified Incident Handler (GCIH) Certified Information Systems Auditor (CISA) GIAC Systems and Network Auditor (GSNA) Certified SCADA Security Architect (SCYBER) GIAC Certified Forensic Analyst (GCFA) CyberSec First Responder (CFR). The projected salary range for this position is $90,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
09/07/2026
Full time
Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is looking for a Cybersecurity Policy Analyst to leads the review, consolidation, and development of cybersecurity policies in alignment with government standards. Ensures that these policies strike a balance between security imperatives and operational efficiency. Regularly briefs senior management on the evolution, updates, and progress of cybersecurity initiatives, fostering an informed and proactive leadership approach. Responsibilities Include: Develop, refine, and integrate cybersecurity policies and governance frameworks in accordance with government requirements while supporting organizational security objectives and operational effectiveness. Maintain, update, and improve Cyber Security Service Provider (CSSP) processes, policies, and procedures with an emphasis on enterprise-level incident response operations supporting the government work environment. Conduct ongoing assessments and revisions of the government's Cyber Security Standard Operating Procedures (SOPs) and Tactics, Techniques, and Procedures (TTPs) to ensure alignment with evolving operational requirements, cybersecurity standards, and organizational objectives. Monitor, assess, and validate compliance within the government's cybersecurity directives, standards, and regulatory requirements to support secure and compliant enterprise operations. Support government adherence to Cyber Defense directives through the coordination, tracking, and validation of recurring and long-term cybersecurity compliance requirements and implementation efforts. Coordinate the distribution and communication of critical cybersecurity and compliance-related information to support organizational reporting, validation efforts, and regulatory requirements. Support preparation activities for Cyber Security Service Provider (CSSP) evaluations, audits, and performance assessments while assisting with compliance validation against established cybersecurity metrics and standards. Compile, analyze, and report on Cyber Security Service Provider (CSSP) artifacts, inspection data, and performance metrics to support cybersecurity assessments, compliance initiatives, and organizational reporting requirements. Support the coordination, planning, and execution of cybersecurity exercises, including tabletop and operational readiness activities, for government programs, systems, and enterprise applications to strengthen incident response and security preparedness capabilities. Develop post-exercise reports and documentation, including after-action reviews and lessons learned, to support continuous improvement of cybersecurity readiness, response procedures, and operational effectiveness. Provide support to government programs and enterprise applications in the development, coordination, and maintenance of Risk Management Framework (RMF) packages to support cybersecurity authorization and compliance requirements. Assist government personnel with preparation activities for Cyber Security Service Provider (CSSP) evaluations, cybersecurity inspections, and compliance audits to support operational readiness and regulatory adherence. Coordinate the collection, organization, and compilation of cybersecurity data and supporting documentation for Cyber Security Service Provider (CSSP) metrics, assessments, and reporting requirements. Prepare, maintain, and update cybersecurity training materials to support the implementation and transition of incident response and analysis procedures for government system administrators, information assurance personnel, and incident response teams. Conduct and facilitate cybersecurity training sessions in both classroom and virtual environments, including delivery through video teleconference platforms to support distributed personnel and operational requirements. Provide executive-level briefings to senior leadership on cybersecurity policy updates, implementation progress, compliance status, and emerging security requirements impacting organizational operations. Provide technical guidance and subject matter expertise in the development, maintenance, evaluation, and review of cybersecurity policies in accordance with government standards and requirements. Maintain comprehensive knowledge of government cybersecurity principles, policies, procedures, and implementation frameworks to support secure operations while balancing organizational and mission-critical operational requirements. Required Skills, Qualifications, and Experience: Experience: Minimum of seven (7) years of relevant cybersecurity policy experience. Security Clearance: DoD Top Secret Clearance with SCI eligibility and IT-I access. Certifications: DoD 8570 IAT Level II Certification or higher (one of the following): CompTIA Security+ CE CompTIA Cybersecurity Analyst (CySA+) Systems Security Certified Practitioner (SSCP) GIAC Security Essentials Certification (GSEC) Cisco Certified Network Associate (CCNA) Global Industrial Cyber Security Professional (GICSP). Computing Environment Certification - DoD 8570 CSSP (one of the following): Certified Ethical Hacker (CEH) CompTIA Cybersecurity Analyst (CySA+) GIAC Certified Incident Handler (GCIH) Certified Information Systems Auditor (CISA) GIAC Systems and Network Auditor (GSNA) Certified SCADA Security Architect (SCYBER) GIAC Certified Forensic Analyst (GCFA) CyberSec First Responder (CFR). The projected salary range for this position is $90,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
MANTECH seeks a motivated, career, and customer-oriented Network System Administrator (NSA) - I to join our team in El Segundo, CA. You will provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities supporting SSC Directorates and/or AFSPC Operational Units in a full-time, on-site environment. Responsibilities: Install, maintain, audit, and support a secure MS Windows network environment and limited web/data application services. Maintain internet applications and protocols including IP, TCP, HTTP, HTTPS, FTP, and SSL. Maintain file servers, firewalls, network access, Security Monitoring Systems, and system documentation. Interface directly with local customers to provide technical IT support and quickly resolve system anomalies. Perform periodic maintenance, hardware upgrades, replacement, firmware updates, and system configuration changes. Manage data backup libraries, conduct scheduled tape backups, and maintain secure storage both on-site and off-site. Attend planning meetings with IT staff, Program Managers, and customers to prepare systems for operational use and support testing. Minimum Qualifications: Bachelor's degree in a related field or 4 years of additional experience in lieu of a degree. 1+ years of total relevant IT experience Must meet DoD Directive 8570.01-M/8140 IAT Level II certification requirements (e.g., Security+ CE, CCNA, CySA+, CND) within 6 months of hire. Possess applicable Windows professional certifications based on operating system requirements for the supported organization. Preferred Qualifications: 1 year of SCI or SAP experience highly desired. Thorough knowledge of Microsoft Windows Server, Microsoft Exchange Server, and Windows client operating systems and associated hardware. Working knowledge of LAN/WAN technologies, data backup systems, and COMSEC integration. Working knowledge of JAFAN 6/0, DCID/JAFAN standards, ICDs, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards. Experience with PL1 through PL4 systems and cross-domain solutions. Strong ability to work independently in a dynamic environment with DoD, military, civilian, and industry partners. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Must be eligible for access to Special Access Programs (SAP). Must be willing to submit to a Counterintelligence polygraph. Physical Requirements: Requires travel within the organizational Area of Responsibility (AOR), which may include both air and ground transportation. Must be able to lift up to 50 lbs. Must be able to remain in a stationary position 50% of the time in closed-area offices. Must be able to move about inside and outside the office to access files, cabinets, safes, and install or remove computer-related equipment.
09/07/2026
Full time
MANTECH seeks a motivated, career, and customer-oriented Network System Administrator (NSA) - I to join our team in El Segundo, CA. You will provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities supporting SSC Directorates and/or AFSPC Operational Units in a full-time, on-site environment. Responsibilities: Install, maintain, audit, and support a secure MS Windows network environment and limited web/data application services. Maintain internet applications and protocols including IP, TCP, HTTP, HTTPS, FTP, and SSL. Maintain file servers, firewalls, network access, Security Monitoring Systems, and system documentation. Interface directly with local customers to provide technical IT support and quickly resolve system anomalies. Perform periodic maintenance, hardware upgrades, replacement, firmware updates, and system configuration changes. Manage data backup libraries, conduct scheduled tape backups, and maintain secure storage both on-site and off-site. Attend planning meetings with IT staff, Program Managers, and customers to prepare systems for operational use and support testing. Minimum Qualifications: Bachelor's degree in a related field or 4 years of additional experience in lieu of a degree. 1+ years of total relevant IT experience Must meet DoD Directive 8570.01-M/8140 IAT Level II certification requirements (e.g., Security+ CE, CCNA, CySA+, CND) within 6 months of hire. Possess applicable Windows professional certifications based on operating system requirements for the supported organization. Preferred Qualifications: 1 year of SCI or SAP experience highly desired. Thorough knowledge of Microsoft Windows Server, Microsoft Exchange Server, and Windows client operating systems and associated hardware. Working knowledge of LAN/WAN technologies, data backup systems, and COMSEC integration. Working knowledge of JAFAN 6/0, DCID/JAFAN standards, ICDs, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards. Experience with PL1 through PL4 systems and cross-domain solutions. Strong ability to work independently in a dynamic environment with DoD, military, civilian, and industry partners. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Must be eligible for access to Special Access Programs (SAP). Must be willing to submit to a Counterintelligence polygraph. Physical Requirements: Requires travel within the organizational Area of Responsibility (AOR), which may include both air and ground transportation. Must be able to lift up to 50 lbs. Must be able to remain in a stationary position 50% of the time in closed-area offices. Must be able to move about inside and outside the office to access files, cabinets, safes, and install or remove computer-related equipment.
MANTECH seeks a motivated, career, and customer-oriented Network System Administrator (NSA) - I to join our team in El Segundo, CA. You will provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities supporting SSC Directorates and/or AFSPC Operational Units in a full-time, on-site environment. Responsibilities: Install, maintain, audit, and support a secure MS Windows network environment and limited web/data application services. Maintain internet applications and protocols including IP, TCP, HTTP, HTTPS, FTP, and SSL. Maintain file servers, firewalls, network access, Security Monitoring Systems, and system documentation. Interface directly with local customers to provide technical IT support and quickly resolve system anomalies. Perform periodic maintenance, hardware upgrades, replacement, firmware updates, and system configuration changes. Manage data backup libraries, conduct scheduled tape backups, and maintain secure storage both on-site and off-site. Attend planning meetings with IT staff, Program Managers, and customers to prepare systems for operational use and support testing. Minimum Qualifications: Bachelor's degree in a related field or 4 years of additional experience in lieu of a degree. 1+ years of total relevant IT experience Must meet DoD Directive 8570.01-M/8140 IAT Level II certification requirements (e.g., Security+ CE, CCNA, CySA+, CND) within 6 months of hire. Possess applicable Windows professional certifications based on operating system requirements for the supported organization. Preferred Qualifications: 1 year of SCI or SAP experience highly desired. Thorough knowledge of Microsoft Windows Server, Microsoft Exchange Server, and Windows client operating systems and associated hardware. Working knowledge of LAN/WAN technologies, data backup systems, and COMSEC integration. Working knowledge of JAFAN 6/0, DCID/JAFAN standards, ICDs, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards. Experience with PL1 through PL4 systems and cross-domain solutions. Strong ability to work independently in a dynamic environment with DoD, military, civilian, and industry partners. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Must be eligible for access to Special Access Programs (SAP). Must be willing to submit to a Counterintelligence polygraph. Physical Requirements: Requires travel within the organizational Area of Responsibility (AOR), which may include both air and ground transportation. Must be able to lift up to 50 lbs. Must be able to remain in a stationary position 50% of the time in closed-area offices. Must be able to move about inside and outside the office to access files, cabinets, safes, and install or remove computer-related equipment.
09/07/2026
Full time
MANTECH seeks a motivated, career, and customer-oriented Network System Administrator (NSA) - I to join our team in El Segundo, CA. You will provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities supporting SSC Directorates and/or AFSPC Operational Units in a full-time, on-site environment. Responsibilities: Install, maintain, audit, and support a secure MS Windows network environment and limited web/data application services. Maintain internet applications and protocols including IP, TCP, HTTP, HTTPS, FTP, and SSL. Maintain file servers, firewalls, network access, Security Monitoring Systems, and system documentation. Interface directly with local customers to provide technical IT support and quickly resolve system anomalies. Perform periodic maintenance, hardware upgrades, replacement, firmware updates, and system configuration changes. Manage data backup libraries, conduct scheduled tape backups, and maintain secure storage both on-site and off-site. Attend planning meetings with IT staff, Program Managers, and customers to prepare systems for operational use and support testing. Minimum Qualifications: Bachelor's degree in a related field or 4 years of additional experience in lieu of a degree. 1+ years of total relevant IT experience Must meet DoD Directive 8570.01-M/8140 IAT Level II certification requirements (e.g., Security+ CE, CCNA, CySA+, CND) within 6 months of hire. Possess applicable Windows professional certifications based on operating system requirements for the supported organization. Preferred Qualifications: 1 year of SCI or SAP experience highly desired. Thorough knowledge of Microsoft Windows Server, Microsoft Exchange Server, and Windows client operating systems and associated hardware. Working knowledge of LAN/WAN technologies, data backup systems, and COMSEC integration. Working knowledge of JAFAN 6/0, DCID/JAFAN standards, ICDs, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards. Experience with PL1 through PL4 systems and cross-domain solutions. Strong ability to work independently in a dynamic environment with DoD, military, civilian, and industry partners. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Must be eligible for access to Special Access Programs (SAP). Must be willing to submit to a Counterintelligence polygraph. Physical Requirements: Requires travel within the organizational Area of Responsibility (AOR), which may include both air and ground transportation. Must be able to lift up to 50 lbs. Must be able to remain in a stationary position 50% of the time in closed-area offices. Must be able to move about inside and outside the office to access files, cabinets, safes, and install or remove computer-related equipment.
Overview: GovCIO is currently hiring for a ServiceNow Certified Technical Architect to lead the architecture, design, and implementation of enterprise scale ServiceNow solutions in support of a USAF program. This position will be located at Langley AFB, Virginia and will be an onsite position. Responsibilities: Designs and develops network and system architectures and defines key capabilities and performance requirements. Defines total systems design and technology maturity constraints in accordance with mission requirements. Develops network and system element architecture and design and interface definitions. Defines network and system implementation approach and operational concept. Develops models and architectural guidelines for current and future network and system development. Ensures requirements are met and evaluates performance with customer. Interfaces with the user(s) and all other stakeholders in order to determine their needs. Generates the highest level of requirements, based on the user's needs and other constraints such as cost and schedule. Performs cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components. Designs and develops solutions to applications problems, system administration issues, or network concerns. Develops partitioning algorithms (and other processes) to allocate all present and foreseeable requirements into discrete partitions such that a minimum of communications is needed among partitions, and between the user and the system. The ServiceNow Certified Technical Architect (CTA) will lead the architecture, design, and implementation of enterprise scale ServiceNow solutions in support of a USAF program. This role provides hands on technical leadership across multiple platform areas-including ITSM, ITOM, ITAM, IRM, SecOps, HRSD, and App Engine-ensuring scalable, secure, and compliant delivery aligned with federal and DoD requirements. Responsibilities include: ServiceNow Architecture & Platform Leadership Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules. Serve as the technical SME for: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Security Operations (SecOps) Strategic Portfolio Management (SPM) Integrated Risk Management (IRM) App Engine & Automation Engine CMDB and CSDM Design and oversee integrations using Integration Hub, REST APIs, and custom spokes. Lead platform governance, ensuring alignment with best practices and federal security standards. Guide developers and administrators on technical design, configuration, and implementation. Produce and maintain technical design documentation, architectural diagrams, and configuration standards. Collaboration & Program Support Work closely with Program Managers, Product Owners, and Stakeholders to support roadmap planning, backlog refinement, and solution delivery. Engage with business stakeholders to gather and translate requirements into architectural blueprints and actionable solutions. Network Architecture & Engineering Provide SME level support on network infrastructure and network hardware. Implement, administer, and troubleshoot network infrastructure devices. Create accurate network diagrams and documentation for design and planning. Apply strong understanding of network protocols, LAN/WAN technologies, and network security. Diagnose and resolve network issues with strong analytical and problem solving skills. Professional Attributes Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in team environments and directly with customers. Self starter who can work independently with minimal oversight. Flexible and dependable, able to adapt to program needs. Ability to quickly learn new technologies and products. Qualifications: Required Education and Experience High School Degree with 12+ yrs experience Clearance Level: Top Secret with SCI Eligibility (TS/SCI) 10+ years of experience including ServiceNow architecture, configuration, workflow development, and platform enhancements. Establishing and executing platform governance. Evaluating operational and strategic demands against platform capabilities and leading practices. Translating technical and business requirements into architectural blueprints. Working directly with business stakeholders to identify, analyze, and map requirements to ServiceNow capabilities. Creating architectural blueprints for federal agencies. Leading ServiceNow version upgrades. Deep understanding of overall ServiceNow platform architecture. Network security, LAN/WAN design, and network infrastructure documentation. Required Certifications: DoD 8570.01-M IAT Level II (e.g., Sec+ CE, SSCP, CND, CCNA Security). Technical Expertise App Engine Studio, Flow Designer, Integration Hub, Predictive Intelligence. Strong knowledge of CMDB and CSDM. Experience with Agile, DevOps, and CI/CD pipelines integrated with ServiceNow. Preferred Skills and Experience Experience with DoD NIPR, SIPR and JWICS Networks. DoD 8570.01-M IASAE II (CASP+CE, CISSP, CSSLP) compliance. ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA). Posted Salary Range: USD $190,000.00 - USD $215,000.00 /Yr.
09/01/2026
Full time
Overview: GovCIO is currently hiring for a ServiceNow Certified Technical Architect to lead the architecture, design, and implementation of enterprise scale ServiceNow solutions in support of a USAF program. This position will be located at Langley AFB, Virginia and will be an onsite position. Responsibilities: Designs and develops network and system architectures and defines key capabilities and performance requirements. Defines total systems design and technology maturity constraints in accordance with mission requirements. Develops network and system element architecture and design and interface definitions. Defines network and system implementation approach and operational concept. Develops models and architectural guidelines for current and future network and system development. Ensures requirements are met and evaluates performance with customer. Interfaces with the user(s) and all other stakeholders in order to determine their needs. Generates the highest level of requirements, based on the user's needs and other constraints such as cost and schedule. Performs cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components. Designs and develops solutions to applications problems, system administration issues, or network concerns. Develops partitioning algorithms (and other processes) to allocate all present and foreseeable requirements into discrete partitions such that a minimum of communications is needed among partitions, and between the user and the system. The ServiceNow Certified Technical Architect (CTA) will lead the architecture, design, and implementation of enterprise scale ServiceNow solutions in support of a USAF program. This role provides hands on technical leadership across multiple platform areas-including ITSM, ITOM, ITAM, IRM, SecOps, HRSD, and App Engine-ensuring scalable, secure, and compliant delivery aligned with federal and DoD requirements. Responsibilities include: ServiceNow Architecture & Platform Leadership Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules. Serve as the technical SME for: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Security Operations (SecOps) Strategic Portfolio Management (SPM) Integrated Risk Management (IRM) App Engine & Automation Engine CMDB and CSDM Design and oversee integrations using Integration Hub, REST APIs, and custom spokes. Lead platform governance, ensuring alignment with best practices and federal security standards. Guide developers and administrators on technical design, configuration, and implementation. Produce and maintain technical design documentation, architectural diagrams, and configuration standards. Collaboration & Program Support Work closely with Program Managers, Product Owners, and Stakeholders to support roadmap planning, backlog refinement, and solution delivery. Engage with business stakeholders to gather and translate requirements into architectural blueprints and actionable solutions. Network Architecture & Engineering Provide SME level support on network infrastructure and network hardware. Implement, administer, and troubleshoot network infrastructure devices. Create accurate network diagrams and documentation for design and planning. Apply strong understanding of network protocols, LAN/WAN technologies, and network security. Diagnose and resolve network issues with strong analytical and problem solving skills. Professional Attributes Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in team environments and directly with customers. Self starter who can work independently with minimal oversight. Flexible and dependable, able to adapt to program needs. Ability to quickly learn new technologies and products. Qualifications: Required Education and Experience High School Degree with 12+ yrs experience Clearance Level: Top Secret with SCI Eligibility (TS/SCI) 10+ years of experience including ServiceNow architecture, configuration, workflow development, and platform enhancements. Establishing and executing platform governance. Evaluating operational and strategic demands against platform capabilities and leading practices. Translating technical and business requirements into architectural blueprints. Working directly with business stakeholders to identify, analyze, and map requirements to ServiceNow capabilities. Creating architectural blueprints for federal agencies. Leading ServiceNow version upgrades. Deep understanding of overall ServiceNow platform architecture. Network security, LAN/WAN design, and network infrastructure documentation. Required Certifications: DoD 8570.01-M IAT Level II (e.g., Sec+ CE, SSCP, CND, CCNA Security). Technical Expertise App Engine Studio, Flow Designer, Integration Hub, Predictive Intelligence. Strong knowledge of CMDB and CSDM. Experience with Agile, DevOps, and CI/CD pipelines integrated with ServiceNow. Preferred Skills and Experience Experience with DoD NIPR, SIPR and JWICS Networks. DoD 8570.01-M IASAE II (CASP+CE, CISSP, CSSLP) compliance. ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA). Posted Salary Range: USD $190,000.00 - USD $215,000.00 /Yr.
Overview: GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position. Responsibilities: We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications: High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Posted Salary Range: USD $120,000.00 - USD $150,650.00 /Yr.
09/01/2026
Full time
Overview: GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position. Responsibilities: We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications: High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Posted Salary Range: USD $120,000.00 - USD $150,650.00 /Yr.
