7 jobs found

Job Description Job Description Description The Internal Systems Technician serves as the technical backbone for internal operations, supporting team members across Louisiana, Texas, and Georgia. This role manages internal service desk escalations, maintains documentation and automation workflows, and oversees the technical onboarding and offboarding lifecycle. Acting as a core Tier 2 resource, the technician bridges day-to-day user support with systems administration-maintaining core Microsoft cloud infrastructure, diagnosing advanced endpoint and network issues, and driving continuous operational reliability. Key Responsibilities L2 Incident Escalation & Systems Support: Serve as the primary escalation point for internal service tickets via ConnectWise PSA. Conduct root-cause analysis on recurring technical faults, resolve complex application and OS crashes, and address advanced system issues: Identity & Directory Services: Manage hybrid identity synchronization, troubleshoot Microsoft Entra ID (Azure AD Connect / Cloud Sync), and resolve complex on-prem Active Directory, DNS, and GPO conflicts. Microsoft 365 Administration: Troubleshoot advanced Exchange Online mail flow, transport rules, message trace diagnostics, shared mailbox delegation, and OneDrive/SharePoint access governance. Endpoint & Intune Management: Build, deploy, and remediate Windows endpoint configurations using Microsoft Intune (Endpoint Manager), including compliance policies, configuration profiles, BitLocker recovery, and Autopilot deployment. Network & Connectivity: Diagnose internal VLAN segmentation, switch port mappings, VPN client/gateway routing, firewall policies, and VoIP jitter/packet-loss issues. Advanced OS Remediation: Perform deep registry modifications, profile corruption fixes, driver-level debugging, and Windows Event Viewer log forensics. Provisioning & Endpoint Lifecycle: Own end-to-end hardware/software deployment and decommissioning. Standardize zero-touch or light-touch imaging and configuration using Microsoft Intune, Windows Autopilot, and immy.bot. Internal Infrastructure & Collaboration Administration: Maintain internal collaboration structures, guest access controls, retention policies, and shared storage hierarchies across Microsoft Teams and SharePoint Online. Security, Compliance & Access Hygiene: Enforce Role-Based Access Control (RBAC) and least-privilege principles. Monitor identity security policies, Conditional Access rules, self-service password reset (SSPR), and endpoint defense platforms including DUO MFA, Huntress, and Avanan. Automation & Scripting: Leverage PowerShell to automate recurring admin tasks, bulk user provisioning, license assignments, and tenant reporting. Partner with team leads to build workflows in Rewst, zofIQ, and Power Automate. Documentation & Asset Governance: Maintain internal Standard Operating Procedures (SOPs) and infrastructure architecture diagrams in Hudu. Track hardware depreciation, lifecycle health, and Microsoft licensing tiers via Lifecycle Manager. Skills, Knowledge and Expertise Experience: 2-4 years of progressive IT systems support or MSP experience handling Tier 2 ticket resolution and identity workflows. Microsoft Cloud & Identity Stack: Proficiency with Microsoft 365 Admin Center, Exchange Admin Center, and Microsoft Entra ID. Practical experience managing and enrolling devices through Microsoft Intune / Endpoint Manager. Familiarity with Conditional Access policies, Microsoft Defender for Endpoint/Office 365, and modern authentication frameworks. Working knowledge of hybrid directory structures (Active Directory + Entra ID synchronization). Scripting & Command Line: Practical ability to run and modify basic PowerShell scripts for M365 tenant management and client troubleshooting. Networking Fundamentals: Solid understanding of TCP/IP, subnetting, DHCP reservations, DNS record management, VLAN routing, and IPsec/SSL VPNs. Platform & Tooling Ecosystem: Core & PSA/RMM: ConnectWise PSA/Manage, ConnectWise Automate/RMM, Auvik. Security & Provisioning: Huntress, Avanan/Check Point, DUO Security, immy.bot. Documentation & Automation: Hudu, Liongard, Lifecycle Manager, Rewst. Core Competencies: Analytical problem-solving mindset, methodical incident isolation skills, clear technical documentation habits, and polished communication when collaborating with cross-functional internal stakeholders. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft 365 Certified: Fundamentals (MS-900), CompTIA Network+, or CompTIA Security+. Benefits Health & Wellness: Medical, dental, and vision insurance. Life Insurance: Employer-paid life insurance. Retirement: 401(k) retirement plan with company match. Time Off: Paid Time Off (PTO) and paid company holidays. Growth & Culture: Professional development and training opportunities, career advancement pathways, and employee recognition programs.

Job Description Job Description System Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high quality technology experience. System Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The System Technician II role is a frontline, customer facing position. This experienced role is primarily responsible for entitlement management, equipment maintenance, compliance auditing, computer and peripheral deployment, alert monitoring, and problem resolution. Essential Duties & Responsibilities Entitlement services - Manage changes related to physical and logical access. This is done by applying access and permissions based on requirements evaluation and developing solutions to achieve system functions per the requirement specifications. Procurement - Gather information from end user opportunities and evaluate their job requirements to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by designing system images, testing configuration templates, and installing hardware/ software / systems based on end user requirement specifications and evaluation techniques. Patch management - Assist with patch management by creating, testing, and deploying security and software version updates to company computing assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling - Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority. This includes assisting with workload prioritization as well as ensuring that key findings / developed solutions are documented. On call duties - Participate in the after-hours on call rotation to investigate and examine system alarms, respond to critical end user technical needs, and remediate business impacting events. Monitoring - Actively monitor company technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. Compliance auditing - Assist with regular and ongoing compliance audit review related to entitlement review, log evaluation, and security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Manage the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with vendors to maintain the necessary supplies, maintenance kits, adding/ removing equipment from coverage, and problem resolution. Move Add Change - Manage directory services as it pertains to user rights and permissions, email distribution groups, and security entitlement. Apply change management when delivering application and database specific modifications requested by end users. Coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - Manage problem resolution activities with 3rd party vendors including ticket creation and remote access. Monitor workload of other team members and assist others to help shorten timeframes while driving problem resolution. Point of escalation for other team members. Team Mentoring - Offer mentoring guidance to other team members to help further develop their skills through improved evaluation, and diagnostic techniques and effective technical procedures Automation - Design, test, and create software installation packages related to or running on top of machine operating systems as it pertains to software repairs and vendor-supplied patches including documenting the end result / solution. Deployment Systems - Utilize deployment systems to manage assets, create machine images, test application deployment, and complete patch management deployment. Enterprise Backups - Assist with basic backup duties and tape rotation to maintain compliance and perform file restores as needed. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of computer science or management information systems and/or 2 to 3 years of directly related work experience is required. Additional requirements include: Demonstrated knowledge of computer hardware, software, and peripheral equipment. Highly skilled in computer troubleshooting and familiar with imaging. Demonstrated knowledge of patch management in a Microsoft windows operating system environment Intermediate technical knowledge of scripting code using shell scripting tools. Good working knowledge of network monitoring, port level access, equipment replacement with configuration. Good working knowledge of IP phone replacement, configuration, and system monitoring. Comfortable working in Cisco Unified Communications systems preferred. Good working knowledge of entitlement working in a Microsoft environment using Active Directory. Good working knowledge of virtualization. Familiarity with VMWare preferred. Good working knowledge and experience installing and configuring server hardware and associated network equipment, including RAID, SCSI, and I/O topologies. Good working knowledge of the following storage systems concepts: storage area networks, backup systems. Good working knowledge of load balancing, clustering, and high availability environments. Experience in the gaming industry plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple projects and operational tasks simultaneously. Strong customer service skills. Attends all mandatory meetings and training. Occupational certifications (CCNA/CCNP, CNA/CNE, MCSA/MCSE, CompTIA A+) in related field is preferred. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting.

Job Description Job Description Overview CTG is seeking to fill a Document Scanning Associate - Second Shift opening for our client in Roanoke, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. Candidates should have some doc scanning experience along with typing and excel skills. Must be able to lift 50 lbs unassisted. Location: Roanoke, VA Duration: Ongoing contract Shift: M-F, second shift (4:30 pm to 1 am) Shift starts on Monday Pay Rate: $20.17/hr Duties: Ensure customer issues and escalations are resolved or further escalated as appropriate. Conduct quality checks on own work to ensure accuracy and output meet standards. Adhere to all safety procedures and security requirements. Able to work independently and be part of a team. Perform backfile duties for absent coworkers. Perform other duties as assigned by Lead or Manager. Mail/Shipping Responsibilities: Receive, sort, and process mail documents, packages, and supplies. Notify recipients as appropriate. Deliver and pick-up mail on scheduled mail runs. Perform outgoing postal and courier duties using shipping/postal systems, ensuring the most efficient and cost-effective methods. Track, trace, and resolve mail or courier issues. Fully operate, clean, and maintain all shipping and mail equipment. Contact third-party service providers for mail and shipping equipment if required. Document Preparation: Validation/Reconciliation of boxes/files received. Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings. Use a handheld scanner to scan the box barcode. Insert slip sheets at appropriate levels for document separation. Identify oversized documents for wide-format scanning. Identify undersized documents that may need special handling and escalate exception items during production to the lead. Imaging Responsibilities: Operate high-speed scanning equipment to convert paper documents to digital formats. Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.). Convert scanned documents, microfilm, and microfiche to digital formats. Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership. Essential Functions: Prepare customer documents for the digital imaging process. Check physical documents for issues that may complicate the scanning process. Index scanned images according to customer guidelines and additional post-imaging services. Physical Demands: Minimal to moderate physical effort required. Moving boxes and loading paper into machines will be required. Project prep and scanning work will require finger dexterity and movement between machines. Education: Minimum High School Diploma required. Experience: At least 1 year of experience in a Customer Service environment. Data entry work experience (Data Entry Operator or Office Clerk preferred but not required). Experience with MS Office and data programs. Familiarity with administrative duties is beneficial. Typing speed and accuracy are required. Excellent spelling, grammar, and punctuation skills. Strong attention to detail and organizational skills. Additional Role Requirements: Confidentiality and the ability to work in a secure environment. Core competencies in communication, organization, and task management. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at . Kindly forward this to any other interested parties. Thank you! CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

Job Description Job Description Job Overview The Document Imaging Associate plays a crucial role in managing and processing documents within our organization. This position involves the conversion of physical documents into digital formats, ensuring accuracy and accessibility of information. The ideal candidate will possess strong organizational skills, attention to detail, and proficiency in data entry and administrative tasks. Responsibilities Convert physical documents into digital formats through scanning and imaging processes. Conduct thorough research for data collection to ensure all relevant information is accurately captured. Perform data entry tasks, including order entry and transcription of information from various sources. Maintain organized electronic files and ensure proper indexing for easy retrieval of documents. Assist in administrative tasks related to document management and support other departments as required. Ensure compliance with company policies regarding document handling and confidentiality. Requirements Strong organizational skills with the ability to manage multiple tasks efficiently. Basic math skills for accurate data processing and entry. Familiarity with file management systems and document imaging technology. Proficiency in using computer software. Excellent attention to detail to ensure accuracy in all documentation processes. Ability to work independently as well as collaboratively within a team environment. Able to safely lift and carry up to 50 lbs Company Description Founded in 1988 by the current President and CEO, Juan J. Celaya, COMPU-DATA International, LLC (CDI) specializes in the capture, index, search, and retrieval of unstructured data. Process automation and integration, as well as data security, also are key components of CDI's core services. Together, these offerings will enable your organization to make your unstructured data work for you. Business has entered the age of Data Anarchy, where the data you have is chaotic because that data exists in such a vast array of formats. Structured data lies in relational databases neatly organized in rows and columns. It is easily mined for data and produces useful and relevant reports. For over thirty years, companies like IBM, Oracle, Microsoft, and others developed very capable systems to manage structured data, and for a long time, that was all we needed. Times have changed. The challenge with data now is that so much of it is unstructured. Data is ubiquitous; embedded in countless formats, mostly in the chaos that is natural language. It is in our email, paper documents, online posts and tweets, videos, web pages, images, phone calls and more. In other words, it's in everything but rows and columns in a database. Between 2010 and 2011, the size and growth of unstructured data began to vastly outstrip the size of structured data. Today, more than 90% of business data - approximately 35 Zettabytes - is unstructured, compared to approximately 3 Zettabytes of structured data. The means to controlling your data chaos requires four steps: First, your unstructured data must be captured and indexed. As a Premier Partner of Kodak Alaris, CDI aligns itself with the worldwide leader in document capture. Kodak Alaris combines its decades of history and experience in imaging technology with the best unstructured data science in the industry. This allows CDI to offer you the finest document capture solutions, and because of our status as a Premier Partner, we can do this at the best prices. If you need a custom capture solution, CDI's team of software developers will create tools to accomplish your goals. Second, your business processes must be automated and integrated to your data allowing you to enforce your policies and procedures. By coupling our partnerships with companies like Kodak Alaris, Nintex and Joget with our in-house development and delivery capabilities, CDI offers you custom process automation and integration solutions designed to fit your organization's unique needs. We work with you to identify opportunities for increased efficiency and improved time-management by developing workflow solutions for the capture and use of your unstructured data. For example, this could mean that once a form is submitted or captured, it is automatically routed to the proper department for review or approval, or documents with missing information are automatically flagged for review, or an automated approval process for expense reports. CDI's goal is to free you from the burden of managing data and enable you to focus on your customers and your business. Third, your data must be stored in a central location and managed in such a way that your users can easily search for and retrieve that data as needed. With CDI's proprietary Virtual FileRoomTM (VFR) solution, all your unstructured data, regardless of its format, will be stored, searchable, and retrievable. VFR supports multiple, custom document repositories, and custom hierarchies within each repository. This allows you to design how to organize your data. VFR employs enterprise search technology, just like Google and Yahoo, to search your data. When you enter your search terms, VFR not only searches any metadata values tagged to your documents but also the content of the documents themselves, all at the same time. This makes your searches fast and powerful, and helps ensure that you get the desired search results the first time. Once retrieved, your documents are readily available for downloading, printing, emailing, or any other available task. Finally, with VFR, you can also integrate any data source within your organization and any website and make them all searchable while ensuring data security. Fourth, your data must remain secure, always. Originally, VFR was developed for the U.S. Department of Energy and Department of Defense, tasked with storing documents related to the country's nuclear facilities and information and U.S. Army information. Top-secret level security was required. Today, VFR continues to incorporate that same level of security through user authentication, access control lists, and document-level security. VFR also offers the ability to interface with your Windows Active Directory for user authentication. For those times where your documents require advanced security, CDI offers advanced security through document-level encryption. Whether at rest, in transit, or stored remotely, we provide you with complete control over who can and cannot access your documents. CDI maintains trained staff to support its product offerings and solutions. CDI currently works with numerous clients across the United States, serving them from our corporate offices in The Woodlands, Texas and from our satellite offices in Texas, Arizona, and Florida. Today, efficiently and effectively capturing, managing, and securing your unstructured data is one of the largest challenges facing your organization. Doing so gives you valuable insight into your organization's strengths and weaknesses, the demographics and needs of your customers, and the best way to grow your business. Since 1988, CDI is the Unstructured Information Management Company. Our partnerships with the leaders in the industry, our own Virtual FileRoomTM product, and our ability to create custom solutions to fit your unique needs all combine to make CDI your ideal partner for controlling your data chaos. At COMPU-DATA International, we make your data Available Anytime, AnywhereTM. Company Description Founded in 1988 by the current President and CEO, Juan J. Celaya, COMPU-DATA International, LLC (CDI) specializes in the capture, index, search, and retrieval of unstructured data. Process automation and integration, as well as data security, also are key components of CDI's core services. Together, these offerings will enable your organization to make your unstructured data work for you. Business has entered the age of Data Anarchy, where the data you have is chaotic because that data exists in such a vast array of formats. Structured data lies in relational databases neatly organized in rows and columns. It is easily mined for data and produces useful and relevant reports. For over thirty years, companies like IBM, Oracle, Microsoft, and others developed very capable systems to manage structured data, and for a long time, that was all we needed. Times have changed. The challenge with data now is that so much of it is unstructured. Data is ubiquitous; embedded in countless formats, mostly in the chaos that is natural language. It is in our email, paper documents, online posts and tweets, videos, web pages, images, phone calls and more. In other words, it's in everything but rows and columns in a database. Between 2010 and 2011, the size and growth of unstructured data began to vastly outstrip the size of structured data. Today, more than 90% of business data - approximately 35 Zettabytes - is unstructured, compared to approximately 3 Zettabytes of structured data. The means to controlling your data chaos requires four steps: First, your unstructured data must be captured and indexed. As a Premier Partner of Kodak Alaris, CDI aligns itself with the worldwide leader in document capture. Kodak Alaris combines its decades of history and experience in imaging technology with the best unstructured data science in the industry. This allows CDI to offer you the finest document capture solutions, and because of our status as a Premier Partner, we can do this at the best prices. If you need a custom capture solution, CDI's team of software developers will create tools to accomplish your goals. Second . click apply for full job details

Job Description Job Description Job Overview The Document Imaging Associate plays a crucial role in managing and processing documents within our organization. This position involves the conversion of physical documents into digital formats, ensuring accuracy and accessibility of information. The ideal candidate will possess strong organizational skills, attention to detail, and proficiency in data entry and administrative tasks. Responsibilities Convert physical documents into digital formats through scanning and imaging processes. Conduct thorough research for data collection to ensure all relevant information is accurately captured. Perform data entry tasks, including order entry and transcription of information from various sources. Maintain organized electronic files and ensure proper indexing for easy retrieval of documents. Assist in administrative tasks related to document management and support other departments as required. Ensure compliance with company policies regarding document handling and confidentiality. Requirements Strong organizational skills with the ability to manage multiple tasks efficiently. Basic math skills for accurate data processing and entry. Familiarity with file management systems and document imaging technology. Proficiency in using computer software. Excellent attention to detail to ensure accuracy in all documentation processes. Ability to work independently as well as collaboratively within a team environment. Able to safely lift and carry up to 50 lbs Company Description Founded in 1988 by the current President and CEO, Juan J. Celaya, COMPU-DATA International, LLC (CDI) specializes in the capture, index, search, and retrieval of unstructured data. Process automation and integration, as well as data security, also are key components of CDI's core services. Together, these offerings will enable your organization to make your unstructured data work for you. Business has entered the age of Data Anarchy, where the data you have is chaotic because that data exists in such a vast array of formats. Structured data lies in relational databases neatly organized in rows and columns. It is easily mined for data and produces useful and relevant reports. For over thirty years, companies like IBM, Oracle, Microsoft, and others developed very capable systems to manage structured data, and for a long time, that was all we needed. Times have changed. The challenge with data now is that so much of it is unstructured. Data is ubiquitous; embedded in countless formats, mostly in the chaos that is natural language. It is in our email, paper documents, online posts and tweets, videos, web pages, images, phone calls and more. In other words, it's in everything but rows and columns in a database. Between 2010 and 2011, the size and growth of unstructured data began to vastly outstrip the size of structured data. Today, more than 90% of business data - approximately 35 Zettabytes - is unstructured, compared to approximately 3 Zettabytes of structured data. The means to controlling your data chaos requires four steps: First, your unstructured data must be captured and indexed. As a Premier Partner of Kodak Alaris, CDI aligns itself with the worldwide leader in document capture. Kodak Alaris combines its decades of history and experience in imaging technology with the best unstructured data science in the industry. This allows CDI to offer you the finest document capture solutions, and because of our status as a Premier Partner, we can do this at the best prices. If you need a custom capture solution, CDI's team of software developers will create tools to accomplish your goals. Second, your business processes must be automated and integrated to your data allowing you to enforce your policies and procedures. By coupling our partnerships with companies like Kodak Alaris, Nintex and Joget with our in-house development and delivery capabilities, CDI offers you custom process automation and integration solutions designed to fit your organization's unique needs. We work with you to identify opportunities for increased efficiency and improved time-management by developing workflow solutions for the capture and use of your unstructured data. For example, this could mean that once a form is submitted or captured, it is automatically routed to the proper department for review or approval, or documents with missing information are automatically flagged for review, or an automated approval process for expense reports. CDI's goal is to free you from the burden of managing data and enable you to focus on your customers and your business. Third, your data must be stored in a central location and managed in such a way that your users can easily search for and retrieve that data as needed. With CDI's proprietary Virtual FileRoomTM (VFR) solution, all your unstructured data, regardless of its format, will be stored, searchable, and retrievable. VFR supports multiple, custom document repositories, and custom hierarchies within each repository. This allows you to design how to organize your data. VFR employs enterprise search technology, just like Google and Yahoo, to search your data. When you enter your search terms, VFR not only searches any metadata values tagged to your documents but also the content of the documents themselves, all at the same time. This makes your searches fast and powerful, and helps ensure that you get the desired search results the first time. Once retrieved, your documents are readily available for downloading, printing, emailing, or any other available task. Finally, with VFR, you can also integrate any data source within your organization and any website and make them all searchable while ensuring data security. Fourth, your data must remain secure, always. Originally, VFR was developed for the U.S. Department of Energy and Department of Defense, tasked with storing documents related to the country's nuclear facilities and information and U.S. Army information. Top-secret level security was required. Today, VFR continues to incorporate that same level of security through user authentication, access control lists, and document-level security. VFR also offers the ability to interface with your Windows Active Directory for user authentication. For those times where your documents require advanced security, CDI offers advanced security through document-level encryption. Whether at rest, in transit, or stored remotely, we provide you with complete control over who can and cannot access your documents. CDI maintains trained staff to support its product offerings and solutions. CDI currently works with numerous clients across the United States, serving them from our corporate offices in The Woodlands, Texas and from our satellite offices in Texas, Arizona, and Florida. Today, efficiently and effectively capturing, managing, and securing your unstructured data is one of the largest challenges facing your organization. Doing so gives you valuable insight into your organization's strengths and weaknesses, the demographics and needs of your customers, and the best way to grow your business. Since 1988, CDI is the Unstructured Information Management Company. Our partnerships with the leaders in the industry, our own Virtual FileRoomTM product, and our ability to create custom solutions to fit your unique needs all combine to make CDI your ideal partner for controlling your data chaos. At COMPU-DATA International, we make your data Available Anytime, AnywhereTM. Company Description Founded in 1988 by the current President and CEO, Juan J. Celaya, COMPU-DATA International, LLC (CDI) specializes in the capture, index, search, and retrieval of unstructured data. Process automation and integration, as well as data security, also are key components of CDI's core services. Together, these offerings will enable your organization to make your unstructured data work for you. Business has entered the age of Data Anarchy, where the data you have is chaotic because that data exists in such a vast array of formats. Structured data lies in relational databases neatly organized in rows and columns. It is easily mined for data and produces useful and relevant reports. For over thirty years, companies like IBM, Oracle, Microsoft, and others developed very capable systems to manage structured data, and for a long time, that was all we needed. Times have changed. The challenge with data now is that so much of it is unstructured. Data is ubiquitous; embedded in countless formats, mostly in the chaos that is natural language. It is in our email, paper documents, online posts and tweets, videos, web pages, images, phone calls and more. In other words, it's in everything but rows and columns in a database. Between 2010 and 2011, the size and growth of unstructured data began to vastly outstrip the size of structured data. Today, more than 90% of business data - approximately 35 Zettabytes - is unstructured, compared to approximately 3 Zettabytes of structured data. The means to controlling your data chaos requires four steps: First, your unstructured data must be captured and indexed. As a Premier Partner of Kodak Alaris, CDI aligns itself with the worldwide leader in document capture. Kodak Alaris combines its decades of history and experience in imaging technology with the best unstructured data science in the industry. This allows CDI to offer you the finest document capture solutions, and because of our status as a Premier Partner, we can do this at the best prices. If you need a custom capture solution, CDI's team of software developers will create tools to accomplish your goals. Second . click apply for full job details

Position: FSO Location: Battle Creek (MI) Relevant Experience : 3 Years minimum Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred), CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video) Tools : Windows OS, MS Office, O365, Mac OS (preferred) Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication soft skills (read, write & speak) Skillset Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care). Travel to the Near By Site in case of a need (Mileage will be taken care). Work from Office on Daily (No WFH) Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops Ability to move/lift/carry up 50 lbs of weight Safely move equipment point to point using wheeled carts and vehicles IMACD & Asset Inventory experience Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications Working knowledge of imaging utilities such as Ghost, SCCM, etc Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone) Demonstrated proficiency in Microsoft OS and Microsoft application. Demonstrated proficiency for installation of desktop software and troubleshoot Working knowledge of Microsoft Active Directory and GPO Strong customer service skills Strong troubleshooting skills Significant, demonstrated experience with Microsoft Windows operating systems o Clients: Windows 10, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 98 o Servers: 2012, 2008 r2, 2008, 2003, 2000 Functionally capable with Apple OS X Advanced troubleshooting skills with hard drive encryption software Advanced level skills in the Microsoft Office Suite: o Word, Excel, PowerPoint, Outlook configuration issues with Exchange Strong client-side remote access troubleshooting skills Demonstrate strong skills supporting printers in an enterprise environment Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools Strong software installation and support skills Disciplined, systematic problem solving skills required The Technician need to have experience in IMACD tasks listed below (IMACD = Install Move Add Change Dispose ) Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), Mobile phones, Printers and Other IT Devices in users environment Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites; Coordinate, plan, and schedule IMACDs with all affected IT functions (whether the function is included within the Services provided by Provider, as a Customer-retained function, or a Third Party); and Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recrate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation; Obtain from Customer a list of individuals authorized to approve IMAC and Project IMAC Service Requests, including specific approval and authorization required for IMACs that include Changes to Software. This list may change from time to time and should be updated on a regular basis; Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately; Coordinate and communicate with designated Customer personnel or other Third Parties, concerning scheduling and requirements so as to minimize the impact on Authorized Users; conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s); Coordinate any physical space requirements as determined during the Site survey review; Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC; Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Confirm that the installation and/or de-installation procedures associated with performing the IMAC are valid for execution of this IMAC, including Backup, contingency, and test procedures; Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location; Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT Cancel Network Transport Services that

Job Description Job Description Job Summary Join our team as a Document Processing Associate and play a key role in preserving community records. At Neumo, we partner with local governments to ensure important documents are safely archived and accessible for future generations. This position involves on site document scanning, operating scanning equipment, and ensuring high quality digital conversion of historical and vital documents. If you enjoy accurate, process-driven work, have strong attention to detail, and value contributing to meaningful archival and preservation projects, this opportunity is for you. Duties and Responsibilities: On Site Scanning & Document Handling Perform high volume document scanning on site. Prepare documents by removing staples and bindings, organizing materials, and staging batches. Move, track, and return original documents between storage, prep, and scanning stations. Operate, and troubleshoot scanning equipment. Capture high quality images of loose sheets, forms, files, and similar documents. Inventory Perform data entry & maintain accurate document inventory using MS Excel and internal systems. Quality Control & Digital Processing Review scanned images for accuracy, clarity, and completeness. Perform basic image corrections and fix scanning errors when needed. Assist with other production tasks and perform other duties assigned when not on a scanning assignment. Collaboration & Professionalism Communicate with on-site manager & team leads to ensure timely execution and completion of scanning tasks to maintain project schedules. Represent the company professionally at all client locations. Follow all confidentiality, security, and data handling protocols. Education and Experience: High School diploma or equivalent. Basic computer skills and ability to learn new software quickly. Proficiency with Microsoft Excel; familiarity with MS Word, Outlook, and MS Teams. Reliable, detail oriented, and committed to accuracy in repetitive tasks. 0-2 years of experience in document scanning, digitization, or office environments. Previous experience with scanning hardware like Inotec and OPEX scanners Basic understanding of digital imaging concepts (file types, resolution, aspect ratio, etc.) Familiarity with microfilm & roll film scanning, editing & image correction is a plus. Knowledge, Skills and Abilities Strong attention to detail and proactive attitude Strong ability to use computers and learn new software and interfaces Works well independently; meets production goals Comfortable adapting to warehouse or records storage environments and customer needs Willingness to learn internal production systems Work Environment Work occurs primarily in customer warehouses, records management facilities, or office environments. Moderate noise levels; use of office and scanning equipment. Professional conduct required, as you will represent the company at client sites. Physical Demands Ability to lift 30-50 pounds (project-dependent). Frequent movement of files, boxes, books, or film. Long periods of sitting or standing doing repetitive tasks. Regular use of computers, scanners, printers, and office tools. Occasional movement through warehouse or office areas. Frequent communication via email and messaging platforms such as MS Teams. Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age. gard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.