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Job Description Job Description POSITION TITLE: Business Solution Consultant CLEARANCE REQUIRED: Top Secret (TS) ABOUT US: At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact. We combine human ingenuity with intelligent tools to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners. We operate in an AI-enabled, outcome-based delivery model, where technology accelerates execution and our teams focus on judgment, problem solving, client impact, and accountability. Success at Intact requires the ability to leverage tools effectively while applying a critical, thoughtful approach to client solutions and delivery outcomes. Our culture is built around individuality, autonomy, and empowerment, with the freedom to think creatively, act boldly, and make an impact. We support that with a flexible work environment, comprehensive benefits, and continued investment in learning and career growth. THE ROLE: We're looking for a Business Solution Consultant to help federal clients solve complex business challenges and maximize the value of their ServiceNow investment. This role combines business analysis, process consulting, and solution design to ensure projects deliver measurable outcomes for our customers. You'll work directly with client stakeholders to understand their objectives, lead requirements gathering and process discovery efforts, and translate business needs into practical, scalable solutions. As a senior member of the team, you'll provide leadership within project engagements, help drive decisions, and bring clarity to complex or ambiguous situations. This is a highly collaborative, client-facing role that requires strong communication skills, business acumen, and the ability to influence stakeholders at all levels. You'll partner closely with developers, architects, and project leaders while serving as a trusted advisor to customers and a mentor to less experienced team members. If you enjoy solving business problems, building strong client relationships, and helping organizations achieve meaningful results, we'd like to hear from you. TO BE SUCCESSFUL HERE YOU WILL: Lead business analysis and process consulting activities within assigned projects, ensuring deliverables align with customer objectives and leading practices. Serve as the primary representative of the Business Solutions function on assigned projects, providing critical guidance as the voice of the customer internally. Facilitate workshops and stakeholder interviews to elicit, analyze, and document business requirements and current-state processes. Apply well-known analysis and prioritization techniques such as WSJF and MoSCoW. Develop detailed user stories, acceptance criteria, requirements, goals, and process documentation using frameworks such as INVEST, BPMN and SMART. Facilitate product demonstrations at the project level, clearly articulating capabilities and business value to customers. Collaborate effectively with cross-functional customer and project delivery teams. Advise customers on leading practices in business analysis, process optimization, and adopting ServiceNow capabilities to achieve desired outcomes. Ensure alignment of solutions with both ServiceNow capabilities and broader organizational goals. Perform comprehensive quality assurance checks on project deliverables to ensure accuracy and adherence to customer expectations. Support customer user acceptance testing (UAT), including test planning, execution, and issue resolution. May occasionally provide mentoring to peers within the project team and function. REQUIRED QUALIFICATIONS: Must possess a current Top Secret (TS) security clearance. Must be willing and eligible to obtain SCI access as required for the role. Must be willing to work onsite five days per week in a secure SCIF environment in the Northern Virginia/DMV area. 5-7 years of experience with the ServiceNow platform, including business analysis and process improvement across multiple modules in a consulting environment. ServiceNow Certified System Administrator (CSA) certification. Expertise with the ServiceNow ITSM application suite. Advanced proficiency with process modeling tools (e.g., Microsoft Visio, Lucidchart, etc.). Demonstrated expertise in applying business analysis, requirements management, and process documentation methodologies, techniques, frameworks, and standards. Strong understanding of ITIL principles and their application in service management contexts. Familiarity with Agile delivery practices and frameworks (e.g., Scrum, Kanban, SAFe ). Excellent presentation and facilitation skills, with experience driving product demonstrations and engaging senior customer stakeholders. Bachelor's degree in Business, Information Technology, or a related field (desired, but not required). Relevant experience may be considered in place of formal education. NICE TO HAVE QUALIFICATIONS: Previous SCI access within the past 25 months is highly preferred. CBAP (Certified Business Analysis Professional) ITIL certification(s). Proficiency in ServiceNow application suites beyond ITSM (e.g., ITAM, SPM, ITOM). Familiarity with leading process mining tools such as Aris, Celonis, and Signavio. Prior hands-on experience in business or technical roles that utilized ServiceNow solutions to perform or facilitate job duties. Experience working with government or public sector agencies. OUR TALENT VISION: We take ownership in our customers' success, delivering excellence with purpose and precision, every time. We're passionate about harnessing innovation, data, and the power of AI to create meaningful outcomes that drive transformation for our clients and communities. Our people are innovators, thinkers, and problem-solvers, blending human creativity with cutting-edge technology to design smarter, faster, more sustainable solutions. Our culture values individuality and empowerment. We trust our teams to take initiative, think critically, and use emerging tools like AI to elevate how we work, learn, and deliver value. We actively support a healthy blend between work and life and believe that sustainable performance comes from collaboration, curiosity, and continuous improvement. OUR BENEFITS: Ongoing personal and professional development opportunities. Flexible paid time off, plus 12 paid holidays. Premium healthcare plans - Medical, Dental, Vision - including HSA and FSA options. Qualified 401(k) program. PHYSICAL DEMANDS This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading, transcribing, and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions. WORK ENVIRONMENT The work is primarily performed on-site in a professional office environment. This role routinely uses standard office equipment such as computers, and video conferencing technology. Work is typically conducted in a well-lit, temperature-controlled setting with moderate noise levels. EQUAL OPPORTUNITY EMPLOYER Intact is an Equal Opportunity Employer, including protected veterans and individuals with disabilities. We are committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable law. DISCLAIMER This job posting is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required for this role. Nothing in this posting constitutes a contract of employment. Duties and responsibilities may change as business needs evolve.

Job DescriptionJob DescriptionGrow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an experienced Major Incident Response (MIR) Specialist to manage the full lifecycle of major incident management within a Department of Defense (DoD) environment. This role is responsible for identifying, coordinating, communicating, and driving the resolution of critical IT incidents that impact mission operations. The ideal candidate will possess strong technical troubleshooting skills, experience working in a fast-paced operational environment, and the ability to effectively coordinate with multiple technical teams while providing exceptional customer service and stakeholder communication. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: As a Major Incident Response Specialist, you will: Monitor, identify, assess, and manage major IT incidents and operational events, leading incident response efforts to minimize service disruptions and restore services quickly. Serve as the primary point of contact for major incidents by performing initial triage, coordinating technical teams, facilitating incident bridge calls, and driving resolution activities through completion. Maintain situational awareness of service impacts and recovery efforts while providing timely communications, status updates, and reporting to stakeholders, including government leadership. Partner with technical and problem management teams to investigate incidents, perform root cause analysis, document findings, and implement corrective actions to prevent recurrence. Provide phone and in-person support for end users, troubleshooting and resolving hardware, software, workstation, printer, email, directory services, and Windows desktop application issues. Analyze incident trends, identify opportunities for service improvement, and contribute to operational resilience and process enhancement initiatives. Maintain accurate incident records, operational documentation, and reporting in accordance with established procedures and government requirements. What you will bring: Active Secret Security Clearance. Minimum of two (2) years of experience supporting a Department of Defense (DoD) environment. Experience managing or supporting incident management processes in an enterprise IT environment. Experience providing phone and in-person technical support for email systems, directory services, Windows desktop applications, and enterprise business applications. Experience troubleshooting hardware, software, workstation, printer, and other end-user support issues. Strong understanding of network infrastructure, equipment, architecture, and capabilities. Knowledge of incident management, service restoration, escalation procedures, and operational support best practices. Strong analytical and troubleshooting skills with the ability to quickly diagnose and resolve Schedule Requirements Ability to work onsite during the assigned swing shift (Tuesday through Saturday, 2:00 PM to 10:30 PM). Ability to complete a required 30-day onsite training period (Monday through Friday, 7:00 AM to 3:30 PM) prior to transitioning to the assigned shift. Certifications Current CompTIA Security+ certification required. Must hold a valid CompTIA Security+ certification. Education Requirements An Associate's degree in Computer Science, Information Technology, Information Systems, Engineering, Software Engineering, Mathematics, Business, Finance, Natural Sciences, Social Sciences, or a related field from an accredited institution, or an applicable technical training certificate. Education and experience substitutions may be considered: Bachelor's degree in a related field plus four (4) years of general experience, including at least two (2) years of specialized experience; or Eight (8) years of general experience with at least six (6) years of specialized experience in lieu of a degree. How will you wow us: Excellent written and verbal communication skills with the ability to brief leadership and communicate complex technical information to diverse audiences. Demonstrated ability to prioritize competing tasks and make sound decisions in a high-pressure operational environment. Strong customer service orientation and ability to collaborate effectively across multiple technical teams. Experience supporting enterprise IT operations in a mission-critical federal environment. Experience facilitating major incident bridge calls and coordinating cross-functional technical teams. Strong understanding of ITIL-based incident and problem management practices Proven ability to drive process improvements and operational excellence initiatives. A proactive, customer-focused approach with a strong sense of urgency and accountability. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $50,000.00 - $75,000.00 Please Note: Employment is contingent upon successfully passing a pre-employment drug screening and any other required background checks, consistent with applicable law. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR Blq1YG7Y0v

Job DescriptionJob DescriptionGrow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an experienced Major Incident Response (MIR) Specialist to manage the full lifecycle of major incident management within a Department of Defense (DoD) environment. This role is responsible for identifying, coordinating, communicating, and driving the resolution of critical IT incidents that impact mission operations. The ideal candidate will possess strong technical troubleshooting skills, experience working in a fast-paced operational environment, and the ability to effectively coordinate with multiple technical teams while providing exceptional customer service and stakeholder communication. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: As a Major Incident Response Specialist, you will: Monitor, identify, assess, and manage major IT incidents and operational events, leading incident response efforts to minimize service disruptions and restore services quickly. Serve as the primary point of contact for major incidents by performing initial triage, coordinating technical teams, facilitating incident bridge calls, and driving resolution activities through completion. Maintain situational awareness of service impacts and recovery efforts while providing timely communications, status updates, and reporting to stakeholders, including government leadership. Partner with technical and problem management teams to investigate incidents, perform root cause analysis, document findings, and implement corrective actions to prevent recurrence. Provide phone and in-person support for end users, troubleshooting and resolving hardware, software, workstation, printer, email, directory services, and Windows desktop application issues. Analyze incident trends, identify opportunities for service improvement, and contribute to operational resilience and process enhancement initiatives. Maintain accurate incident records, operational documentation, and reporting in accordance with established procedures and government requirements. What you will bring: Active Secret Security Clearance. Minimum of two (2) years of experience supporting a Department of Defense (DoD) environment. Experience managing or supporting incident management processes in an enterprise IT environment. Experience providing phone and in-person technical support for email systems, directory services, Windows desktop applications, and enterprise business applications. Experience troubleshooting hardware, software, workstation, printer, and other end-user support issues. Strong understanding of network infrastructure, equipment, architecture, and capabilities. Knowledge of incident management, service restoration, escalation procedures, and operational support best practices. Strong analytical and troubleshooting skills with the ability to quickly diagnose and resolve Schedule Requirements Ability to work onsite during the assigned swing shift (Tuesday through Saturday, 2:00 PM to 10:30 PM). Ability to complete a required 30-day onsite training period (Monday through Friday, 7:00 AM to 3:30 PM) prior to transitioning to the assigned shift. Certifications Current CompTIA Security+ certification required. Must hold a valid CompTIA Security+ certification. Education Requirements An Associate's degree in Computer Science, Information Technology, Information Systems, Engineering, Software Engineering, Mathematics, Business, Finance, Natural Sciences, Social Sciences, or a related field from an accredited institution, or an applicable technical training certificate. Education and experience substitutions may be considered: Bachelor's degree in a related field plus four (4) years of general experience, including at least two (2) years of specialized experience; or Eight (8) years of general experience with at least six (6) years of specialized experience in lieu of a degree. How will you wow us: Excellent written and verbal communication skills with the ability to brief leadership and communicate complex technical information to diverse audiences. Demonstrated ability to prioritize competing tasks and make sound decisions in a high-pressure operational environment. Strong customer service orientation and ability to collaborate effectively across multiple technical teams. Experience supporting enterprise IT operations in a mission-critical federal environment. Experience facilitating major incident bridge calls and coordinating cross-functional technical teams. Strong understanding of ITIL-based incident and problem management practices Proven ability to drive process improvements and operational excellence initiatives. A proactive, customer-focused approach with a strong sense of urgency and accountability. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $50,000.00 - $75,000.00 Please Note: Employment is contingent upon successfully passing a pre-employment drug screening and any other required background checks, consistent with applicable law. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR Blq1YG7Y0v

Job Description Job Description Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an experienced Microsoft SaaS Solutions Technical Lead to lead the design, implementation, customization, and integration of Microsoft cloud-based business solutions for our federal clients. This role provides both technical leadership and hands-on expertise across Microsoft Dynamics 365, Power Platform, Microsoft 365, Azure, and related SaaS technologies. The ideal candidate will work closely with government stakeholders, project managers, and development teams to translate business requirements into scalable, secure, and mission-focused solutions. This position plays a critical role in driving innovation through Agile delivery methodologies, DevSecOps best practices, and modern cloud architectures. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: Serve as the technical lead for the design, deployment, customization, integration, and optimization of Microsoft SaaS solutions, including Microsoft Dynamics 365, Power Platform, and Microsoft 365. Lead Agile development teams in delivering secure, scalable, and mission-focused business solutions. Collaborate with stakeholders to gather, analyze, and document functional and technical requirements. Translate business needs into technical solutions by mapping requirements to Microsoft Dynamics 365 and Power Platform capabilities. Design and implement integrations between Microsoft SaaS platforms and enterprise systems using modern APIs and cloud services. Provide hands-on technical guidance and mentorship to developers, administrators, and project team members. Lead solution deployment, provisioning, configuration management, and environment strategy across development, test, staging, and production environments. Establish and maintain DevSecOps practices utilizing Azure DevOps, CI/CD pipelines, automated testing, and secure development methodologies. Develop and oversee testing strategies, including system testing, regression testing, user acceptance testing (UAT), integration testing, and data validation. Ensure compliance with security, governance, and operational requirements while supporting continuity of operations and disaster recovery objectives. Lead post-deployment activities, including knowledge transfer, training, user support, and continuous improvement efforts. Identify opportunities to improve system performance, business processes, and user experience through innovative use of Microsoft technologies. Support technical proposal development, solution architecture reviews, and client briefings as required. This position requires periodic travel within the National Capital Region (NCR) to support customer meetings, workshops, deployment activities, and other program requirements. What you will bring: U.S. Citizenship required. Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline. Equivalent professional experience may be considered. Minimum of 7 years of experience designing, developing, implementing, and supporting Microsoft business applications and cloud-based solutions. Minimum of 5 years of hands-on experience with Microsoft Dynamics 365 CRM/Customer Engagement platforms. Experience developing and implementing solutions using Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse. Experience integrating Microsoft platforms with external applications, services, and enterprise data sources. Working knowledge of Azure cloud services, Azure DevOps, CI/CD pipelines, and DevSecOps practices. Experience leading technical teams in Agile/Scrum development environments. Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal and written communication skills with the ability to engage effectively with technical and non-technical stakeholders. Demonstrated ability to lead projects, prioritize competing requirements, and deliver high-quality solutions. How will you wow us: Active Secret Security Clearance. Microsoft certifications in Dynamics 365, Power Platform, Azure, or Microsoft 365. Experience supporting federal government customers. Knowledge of case management solutions and workflow automation platforms. Experience with data migration, system modernization, and cloud transformation initiatives. Familiarity with cybersecurity frameworks, compliance requirements, and Zero Trust architectures. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $120,000.00 - $150,000.00 Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE : Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR njxd8mVyn9

Job Description Job Description POSITION TITLE: Business Solution Consultant CLEARANCE REQUIRED: Top Secret (TS) ABOUT US: At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact. We combine human ingenuity with intelligent tools to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners. We operate in an AI-enabled, outcome-based delivery model, where technology accelerates execution and our teams focus on judgment, problem solving, client impact, and accountability. Success at Intact requires the ability to leverage tools effectively while applying a critical, thoughtful approach to client solutions and delivery outcomes. Our culture is built around individuality, autonomy, and empowerment, with the freedom to think creatively, act boldly, and make an impact. We support that with a flexible work environment, comprehensive benefits, and continued investment in learning and career growth. THE ROLE: We're looking for a Business Solution Consultant to help federal clients solve complex business challenges and maximize the value of their ServiceNow investment. This role combines business analysis, process consulting, and solution design to ensure projects deliver measurable outcomes for our customers. You'll work directly with client stakeholders to understand their objectives, lead requirements gathering and process discovery efforts, and translate business needs into practical, scalable solutions. As a senior member of the team, you'll provide leadership within project engagements, help drive decisions, and bring clarity to complex or ambiguous situations. This is a highly collaborative, client-facing role that requires strong communication skills, business acumen, and the ability to influence stakeholders at all levels. You'll partner closely with developers, architects, and project leaders while serving as a trusted advisor to customers and a mentor to less experienced team members. If you enjoy solving business problems, building strong client relationships, and helping organizations achieve meaningful results, we'd like to hear from you. TO BE SUCCESSFUL HERE YOU WILL: Lead business analysis and process consulting activities within assigned projects, ensuring deliverables align with customer objectives and leading practices. Serve as the primary representative of the Business Solutions function on assigned projects, providing critical guidance as the voice of the customer internally. Facilitate workshops and stakeholder interviews to elicit, analyze, and document business requirements and current-state processes. Apply well-known analysis and prioritization techniques such as WSJF and MoSCoW. Develop detailed user stories, acceptance criteria, requirements, goals, and process documentation using frameworks such as INVEST, BPMN and SMART. Facilitate product demonstrations at the project level, clearly articulating capabilities and business value to customers. Collaborate effectively with cross-functional customer and project delivery teams. Advise customers on leading practices in business analysis, process optimization, and adopting ServiceNow capabilities to achieve desired outcomes. Ensure alignment of solutions with both ServiceNow capabilities and broader organizational goals. Perform comprehensive quality assurance checks on project deliverables to ensure accuracy and adherence to customer expectations. Support customer user acceptance testing (UAT), including test planning, execution, and issue resolution. May occasionally provide mentoring to peers within the project team and function. REQUIRED QUALIFICATIONS: Must possess a current Top Secret (TS) security clearance. Must be willing and eligible to obtain SCI access as required for the role. Must be willing to work onsite five days per week in a secure SCIF environment in the Northern Virginia/DMV area. 5-7 years of experience with the ServiceNow platform, including business analysis and process improvement across multiple modules in a consulting environment. ServiceNow Certified System Administrator (CSA) certification. Expertise with the ServiceNow ITSM application suite. Advanced proficiency with process modeling tools (e.g., Microsoft Visio, Lucidchart, etc.). Demonstrated expertise in applying business analysis, requirements management, and process documentation methodologies, techniques, frameworks, and standards. Strong understanding of ITIL principles and their application in service management contexts. Familiarity with Agile delivery practices and frameworks (e.g., Scrum, Kanban, SAFe ). Excellent presentation and facilitation skills, with experience driving product demonstrations and engaging senior customer stakeholders. Bachelor's degree in Business, Information Technology, or a related field (desired, but not required). Relevant experience may be considered in place of formal education. NICE TO HAVE QUALIFICATIONS: Previous SCI access within the past 25 months is highly preferred. CBAP (Certified Business Analysis Professional) ITIL certification(s). Proficiency in ServiceNow application suites beyond ITSM (e.g., ITAM, SPM, ITOM). Familiarity with leading process mining tools such as Aris, Celonis, and Signavio. Prior hands-on experience in business or technical roles that utilized ServiceNow solutions to perform or facilitate job duties. Experience working with government or public sector agencies. OUR TALENT VISION: We take ownership in our customers' success, delivering excellence with purpose and precision, every time. We're passionate about harnessing innovation, data, and the power of AI to create meaningful outcomes that drive transformation for our clients and communities. Our people are innovators, thinkers, and problem-solvers, blending human creativity with cutting-edge technology to design smarter, faster, more sustainable solutions. Our culture values individuality and empowerment. We trust our teams to take initiative, think critically, and use emerging tools like AI to elevate how we work, learn, and deliver value. We actively support a healthy blend between work and life and believe that sustainable performance comes from collaboration, curiosity, and continuous improvement. OUR BENEFITS: Ongoing personal and professional development opportunities. Flexible paid time off, plus 12 paid holidays. Premium healthcare plans - Medical, Dental, Vision - including HSA and FSA options. Qualified 401(k) program. PHYSICAL DEMANDS This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading, transcribing, and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions. WORK ENVIRONMENT The work is primarily performed on-site in a professional office environment. This role routinely uses standard office equipment such as computers, and video conferencing technology. Work is typically conducted in a well-lit, temperature-controlled setting with moderate noise levels. EQUAL OPPORTUNITY EMPLOYER Intact is an Equal Opportunity Employer, including protected veterans and individuals with disabilities. We are committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable law. DISCLAIMER This job posting is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required for this role. Nothing in this posting constitutes a contract of employment. Duties and responsibilities may change as business needs evolve.

This job posting is anticipated to remain open for 30 days, from 16-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Application Security Architect, Agentic Secure Code Architect is a hands-on architecture-focused IC responsible for designing, integrating, maintaining, and improving a CI/CD-integrated AI evaluation harness used to assess application and infrastructure source code for security vulnerabilities and insecure-design practices. This role combines AppSec, DevSecOps, AI engineering, secure SDLC governance, and financial-services compliance, with strong emphasis on source-code protection, enterprise controls governance, repeatability, auditability, measurable risk reduction, and developer trust. What You'll Do: Architect the CI/CD-integrated AI secure-code evaluation harness as a hands-on IC for source code repositories and Secure SDLC lifecycles. Integrate evaluation workflows with pipeline tooling and AppSec reporting platforms. Design AI-assisted secure code review methods that complement SAST, SCA, DAST, secrets scanning, IaC scanning, threat modeling, security testing, and manual assessments. Maintain benchmarks, golden test cases, prompt/model versions, retrieval configurations, scoring criteria, and regression tests for AI-generated findings. Govern approved vendor and frontier AI models, including selection, routing, fallback patterns, accuracy, explainability, cost, and data-protection trade-offs. Define safeguards for proprietary production code, including access controls, approved model endpoints, minimization, retention limits, secure logging, and evidence handling. Route validated findings into developer workflows with actionable remediation guidance and feedback loops to reduce false positives and improve adoption. Define metrics and control evidence aligned to internal governance processes, financial services industries authorities, and cyber security frameworks (NIST SSDF, NIST CSF 2.0, NYDFS, FINRA, SOX ITGC, FFIEC, GLBA). What Experience You'll Need: Bachelor's degree in Computer Science, Cybersecurity, Software Engineering, Information Technology, Engineering, or related field. 10+ years of experience in application security, secure software engineering, DevSecOps, security architecture, or related cybersecurity roles. Deep expertise in secure code review, vulnerability detection, threat modeling, exploitability analysis, and secure SDLC practices. Experience with performing vulnerability and penetration test readouts/walkthroughs with stakeholders. Hands-on experience with SAST, SCA, DAST, secrets scanning, API security testing, container security, infrastructure-as-code scanning, and developer workflow integrations. Experience integrating security capabilities into SDLC pipeline tooling: Jenkins, GitHub Actions, GitHub Enterprise, Atlassian, developer portals, source-control workflows, and DevSecOps toolchains. Practical experience using LLMs or AI models for code review, software engineering, vulnerability research, security analysis, or developer productivity use cases. Understanding of prompt engineering and optimization, RAG, model evaluation, AI guardrails, human-in-the-loop review, prompt/model versioning, and vendor/open-source model trade-offs. Experience designing or maintaining evaluation harnesses, benchmark suites, regression tests, validation pipelines, and test orchestration workflows. Strong understanding of concepts: OWASP, CWE, CVSS, NIST SSDF, AI security risks, regulated source-code handling, auditability, and vendor/model governance. What Could Set You Apart: Master's degree or relevant certifications such as CISSP, CSSLP, OSWE, GWAPT, CCSP, cloud security, Kubernetes security, or AI governance certifications. Experience delivering AI-assisted AppSec capabilities in a Fortune 500 or highly regulated financial services environment. Hands-on experience with enterprise AI platforms, approved vendor models, open-source models, secure hosting, RAG, and AI governance controls. Experience building secure code review automation, custom static analysis rules, vulnerability detection pipelines, benchmark datasets, or AI-based developer tooling. Demonstrated success reducing AppSec risk through improved detection accuracy, lower false positives, faster remediation, and stronger developer enablement. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .

This job posting is anticipated to remain open for 30 days, from 16-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Application Security Architect, Agentic Secure Code Architect is a hands-on architecture-focused IC responsible for designing, integrating, maintaining, and improving a CI/CD-integrated AI evaluation harness used to assess application and infrastructure source code for security vulnerabilities and insecure-design practices. This role combines AppSec, DevSecOps, AI engineering, secure SDLC governance, and financial-services compliance, with strong emphasis on source-code protection, enterprise controls governance, repeatability, auditability, measurable risk reduction, and developer trust. What You'll Do: Architect the CI/CD-integrated AI secure-code evaluation harness as a hands-on IC for source code repositories and Secure SDLC lifecycles. Integrate evaluation workflows with pipeline tooling and AppSec reporting platforms. Design AI-assisted secure code review methods that complement SAST, SCA, DAST, secrets scanning, IaC scanning, threat modeling, security testing, and manual assessments. Maintain benchmarks, golden test cases, prompt/model versions, retrieval configurations, scoring criteria, and regression tests for AI-generated findings. Govern approved vendor and frontier AI models, including selection, routing, fallback patterns, accuracy, explainability, cost, and data-protection trade-offs. Define safeguards for proprietary production code, including access controls, approved model endpoints, minimization, retention limits, secure logging, and evidence handling. Route validated findings into developer workflows with actionable remediation guidance and feedback loops to reduce false positives and improve adoption. Define metrics and control evidence aligned to internal governance processes, financial services industries authorities, and cyber security frameworks (NIST SSDF, NIST CSF 2.0, NYDFS, FINRA, SOX ITGC, FFIEC, GLBA). What Experience You'll Need: Bachelor's degree in Computer Science, Cybersecurity, Software Engineering, Information Technology, Engineering, or related field. 10+ years of experience in application security, secure software engineering, DevSecOps, security architecture, or related cybersecurity roles. Deep expertise in secure code review, vulnerability detection, threat modeling, exploitability analysis, and secure SDLC practices. Experience with performing vulnerability and penetration test readouts/walkthroughs with stakeholders. Hands-on experience with SAST, SCA, DAST, secrets scanning, API security testing, container security, infrastructure-as-code scanning, and developer workflow integrations. Experience integrating security capabilities into SDLC pipeline tooling: Jenkins, GitHub Actions, GitHub Enterprise, Atlassian, developer portals, source-control workflows, and DevSecOps toolchains. Practical experience using LLMs or AI models for code review, software engineering, vulnerability research, security analysis, or developer productivity use cases. Understanding of prompt engineering and optimization, RAG, model evaluation, AI guardrails, human-in-the-loop review, prompt/model versioning, and vendor/open-source model trade-offs. Experience designing or maintaining evaluation harnesses, benchmark suites, regression tests, validation pipelines, and test orchestration workflows. Strong understanding of concepts: OWASP, CWE, CVSS, NIST SSDF, AI security risks, regulated source-code handling, auditability, and vendor/model governance. What Could Set You Apart: Master's degree or relevant certifications such as CISSP, CSSLP, OSWE, GWAPT, CCSP, cloud security, Kubernetes security, or AI governance certifications. Experience delivering AI-assisted AppSec capabilities in a Fortune 500 or highly regulated financial services environment. Hands-on experience with enterprise AI platforms, approved vendor models, open-source models, secure hosting, RAG, and AI governance controls. Experience building secure code review automation, custom static analysis rules, vulnerability detection pipelines, benchmark datasets, or AI-based developer tooling. Demonstrated success reducing AppSec risk through improved detection accuracy, lower false positives, faster remediation, and stronger developer enablement. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .

Job Description Job Description Description: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: The Agentic AI & MCP Specialist will architect, develop, and operationalize next-generation agentic systems powered by advanced LLMs and Model Context Protocol (MCP) frameworks. This role focuses on building intelligent, multi-step, tool-using agents that can autonomously reason, plan, and execute complex workflows across a cloud-based analytics ecosystem. The specialist will design and implement agent orchestration frameworks, integrate model-driven decision logic, and build robust, production-grade agent capabilities that safely leverage emerging AI techniques. This position requires a deeply skilled software developer who combines strong engineering fundamentals with hands-on experience creating agentic systems, working with MCP-based integrations, designing LLM-driven tools, and building secure, scalable AI applications. The role provides technical leadership, explores cutting-edge agentic patterns, drives proof-of-concept innovation, and partners with engineering and product teams to translate experimental architectures into real-world impact. Requirements: Required Qualifications: All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's Degree and 10+ years of software engineering experience Experience designing, developing, and supporting production applications, platforms, or services. Experience developing agentic AI solutions, including planning, tool utilization, workflow orchestration, multi-step reasoning, or autonomous task execution. Experience designing and implementing Model Context Protocol (MCP) integrations, tool interfaces, or model-driven service architectures. Ability to analyze business, customer, or mission requirements and develop scalable AI-driven solutions that align with technical and operational objectives. Experience with large language model (LLM) development practices, including fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent interaction patterns. Proficiency in Python and experience working with APIs, microservices, distributed computing environments, and cloud-native architectures. Experience deploying and integrating AI agents or LLM-enabled applications within cloud environments such as Azure, AWS, or Google Cloud Platform (GCP). Knowledge of MLOps and LLMOps practices, including model versioning, automated testing, deployment automation, monitoring, performance evaluation, and governance. Ability to contribute to solution design discussions, provide technical guidance to team members, and communicate AI-related concepts to technical and non-technical audiences. Experience using version control systems and CI/CD practices, including source code management, automated testing, deployment pipelines, and release management for production environments. Desired Qualifications: Experience building multi-agent systems, agent swarms, or coordinated reasoning frameworks. Familiarity with advanced tool-calling strategies, including dynamic tool selection, function-call planning, or graph-structured task planners. Experience with structured LLM evaluation methods, agent benchmarking, or test harnesses for autonomous systems. Knowledge of performance optimization techniques for LLMs and agents, including caching, model distillation, model routing, or accelerated inference. Background integrating agentic components with large-scale data or analytics platforms (e.g., Databricks, Snowflake, Spark). Hands-on experience developing innovative POCs or experimental agentic architectures in fast-paced R&D environments. Familiarity with emerging agentic frameworks such as Strands Agents, LangGraph, CrewAI, etc. Exposure to safety-oriented design patterns for autonomous systems, including guardrails, validation layers, or constrained-action frameworks. Experience designing and building secure, compliance-aware systems that handle sensitive data in accordance with HIPAA and federal security standards, including implementation of encryption, access controls, auditability, and governance for protected health information (PHI) within AI/LLM workflows. Working Environment : eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any othe

Job Description Job Description Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation's security. In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP). It's what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results-showing we're ready to meet our customers' evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services. Description: Provide engineering expertise to analyze complex systems, architecture, network design and other technical hardware issues. Procure and perform acceptance testing on equipment. Provide hardware maintenance support, both preventative and remedial. Deploy, install, and implement hardware at Continental United States (CONUS) and Outside Continental United States (OCONUS). Prepare specifications for hardware by analyzing documented and derived system requirements. Conduct site surveys. Prepare engineering plans and site Technical Design Packages. Organize and direct hardware installations. Configure (and document configuration of) computers, networking devices and various peripheral equipment. Prepare site installation and test 1repm1s. Ensure that problems have been properly identified and solutions will satisfy the user's requirements. Prepare reports and recommendations concerning existing and emerging hardware technologies. Provide specific input to the hardware components of system design to include end-user devices, servers, networking devices, data storage devices, and specialized processors. Capabilities: Conduct site surveys; assesses and documents current site network configuration and site unique requirements Organize and direct hardware installations across multiple sites Analyze and recommend hardware specifications for project-unique or modified commercial hardware Assist with building simulations of proposed systems and provide hardware throughput analyses to system engineers Design and verify test harnesses/simulated interfaces for all test and integration phases Prepare Mean-Time-Between-Failure and Mean-Time-To-Repair analyses Analyze operational data to identify choke points, failure modes, and other data for design or maintainability improvements Review proposed systems, and support of network communications, including LAN/WAN systems Evaluate current systems and annotate system vulnerabilities Research and analyze data of various products to include COTS/GOTS components and GFE to determine feasibility of design or application Provide skilled technical assistance in network planning, engineering, and architecture Assist in the development of technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Provide evaluations of systems, networks and information systems to ensure designs meet applicable governmental security specifications Assist with the development of security system documentation on both new and fielded information systems Develop, analyze, and provide feedback on wired and wireless network systems Plan large and small-scale systems system vendor comparison, cost studies, and security Plan and evaluate complex existing network systems and make recommendations for resources required to maintain and/or expand service levels Independently develop technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Independently develop security system documentation of both new and fielded information systems Analyze, identify, describe, and brief system weaknesses and provide proposed system improvements Qualifications: Ten (10) years' experience as a Network Security Engineer analyzing complex hardware systems for SIGINT solutions is required. Bachelor's degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or related discipline from an accredited college or university is required. Five (5) years of additional Network Security engineering experience may be substituted for a Bachelor's degree. Must meet DoD approved 8570 Baseline Ce1tification for IAT Level II and possess at least 2 of the following vendor certifications: Palo Alto Networks Certified Network Security Administrator (PCNSA), Sonicwall Network Security Administrator (SNSA), Sonicwall Network Security Professional (SNSP), Symantec ProxySG 6.7 Technical Specialist or Cisco CCNA or higher. CLEARANCE REQUIRED: TS/SCI w/ Polygraph Other Requirements: U.S. Citizenship Compensation Spotlight: For this role, our typical salary range starts at $200,000 and stretches up to $275,000. But here's the deal - we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact. Taking Care of the People Who Take Care of The Nation Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous! Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider. Education: Individual growth is a priority at Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all! Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy ECP, but it's also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy ECP also provides flexible work options that work with your schedule and lifestyle. Philanthropy: With the help of our amazing employees, Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much! Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms. SkillBridge: Our SkillBridge Program takes the incredible experience our servicemembers already have and shows them how to apply it within corporate environments. We are fanatical about helping our Military! Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law. We welcome candidates from all backgrounds and are dedicated to maintaining a professional and respectful workplace where every employee can succeed.

Job Description Job Description Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service . At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We're looking for innovative and original thinkers to work in an environment where you can so that we can help others make theirs. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. Job Description Our Aerospace & Defense business helps the world's leading airlines, MROs, OEMs and defense operators keep complex fleets and platforms mission-ready - managing the full maintenance, asset and service lifecycle at scale. We are reimagining how that software is built and delivered around AI, and we are investing in engineers who can put AI to work both inside our products and in how we build them. You operate forward deployed - working shoulder-to-shoulder with A&D customers in their own environments - to ship AI-powered mobile capabilities that connect IFS to the systems that run their operations. This is a Principal-level role: you are the person others build toward, setting technical direction across product groups, carrying deep expertise in Applied AI and Forward Deployed Engineering, and taking end-to-end ownership with a you-build-it, you-run-it mindset - from design and development through testing, deployment and operational reliability in the field. What you'll do • Shape our next-generation mobility solution. Help define and deliver the next-generation mobile experience for aviation maintenance - a fast, reliable, field-ready product that engineers trust to do their most critical work, including where connectivity is constrained. • Build AI into the product. Design and ship AI-powered product capabilities - model integration, prompt engineering, retrieval-augmented generation (RAG), agentic architectures and the evaluation harnesses and MLOps that keep them reliable in production. You build AI systems, not just use them. • Use AI to build the product. Treat AI-assisted development and agentic tooling as core engineering capability. You raise the bar for how the team builds - measurably faster and better - and set the standard others adopt. • Deploy forward. Embed with Aerospace & Defense customers to deploy, integrate and harden solutions in their environment. You connect IFS to the systems that run their business - ERP, CRM, IoT, telemetry, and legacy and mission systems - and own the solution architecture in real customer context, under real-world constraints. • Own delivery end to end. Design, develop, test, deploy and operate across the full stack in modern general-purpose languages. You own quality through automated testing, manage delivery through CI/CD, and ensure operational reliability in cloud, edge and mobile environments. • Lead as a Principal. Drive technical strategy across product groups, make the architecture and shipping-quality calls others defer, mentor engineers, and lift the AI and forward-deployment practice of the wider organisation. Represent IFS credibly in front of customers and partners. • Anchor to the customer. Ground technical decisions in direct customer evidence and business value. You understand the A&D domain deeply enough to know which problems are worth solving and how AI changes the answer. Qualifications Essential • Demonstrated, hands-on experience leveraging AI for building products - using AI-assisted and agentic development tooling as a core part of your workflow - and for building AI within products - shipping production AI capabilities using ML integration, prompt engineering, RAG, agentic architectures, evaluation and testing, and MLOps. • Mobile engineering: a proven track record building and shipping production mobile applications, with the depth to set the technical direction for a mobile product. Native iOS development experience is strongly preferred given this role's focus on our next-generation aviation-maintenance mobility solution. • Principal-level impact: a proven track record as a recognised technical authority who drives strategy and delivery across multiple teams or product groups, with the depth to operate as a role model in the most complex, large-scope work. • Forward-deployed strength: substantial experience deploying, integrating and operating enterprise software directly in customer environments, including integration with ERP, CRM, IoT and legacy systems, and owning solution architecture in customer context. • Full-lifecycle engineering: strong foundations across the delivery lifecycle - design and development, quality and testing, cloud and DevOps, and security - with proficiency in modern general-purpose programming languages beyond any single domain framework. • Leadership and ownership: end-to-end ownership with a you-build-it, you-run-it mindset, excellent communication with technical and non-technical audiences, and a track record of growing the capability of the engineers and teams around you. Nice to have • Experience working in or with Aerospace & Defense organisations, or on solutions for asset, maintenance, MRO or fleet-readiness management. • Experience with other enterprise asset management (EAM), field service or maintenance-management solutions. • Degree in Computer Science, Software Engineering or a related field, or equivalent practical experience. • Experience of agile delivery and of working with globally distributed teams. Additional Information Flexible paid time off, including sick and holiday Medical, dental, & vision insurance 401K with Company contribution Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering events We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

Qualcomm seeks a Senior Staff Frontend Software Engineer to build the AI Hub's web experience for cutting edge wireless, 5G, and AI platforms. You will architect and develop complex, high performance React/TypeScript applications that integrate with cloud based AI services and data APIs. Responsibilities include defining frontend architecture, implementing reusable component libraries, optimizing performance, and ensuring accessibility and security. You'll collaborate closely with AI, backend, and product teams in a fast paced, innovation driven environment to deliver intuitive tools that enable developers to harness Qualcomm's AI and connectivity technologies at scale. Responsibilities Design and own frontend architecture for Qualcomm's AI Hub web experience Develop scalable React/Type Script applications and reusable component libraries Integrate frontend with AI, data, and backend services via REST/Graph QL APIs Optimize performance, reliability, and responsiveness across devices and browsers Implement secure, accessible, and standards compliant UI patterns Collaborate with AI, backend, UX, and product teams to define and deliver features Set best practices for testing, code quality, and CI/CD for frontend codebases Mentor engineers and provide technical leadership on frontend technologies Work with stakeholders to translate complex AI workflows into intuitive UXMonitor, troubleshoot, and improve production frontend systems Required Skills JavaScript (ES6+) Type Script React Frontend architecture and design patterns HTML5/CSS3 and modern CSS frameworks REST and Graph QL API integration Performance optimization and profiling Automated testing (Jest, React Testing Library, Cypress) Webpack/Vite or similar build tools CI/CD for frontend applications Accessibility (WCAG) and responsive design Cloud platforms (AWS/Azure/GCP) integration Git and modern Dev Ops practices