Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Salesforce CRM Software Engineer - Mid - Level within Investment Experience Technology, you will contribute to the design, development, testing, and support of Salesforce solutions that power member and advisor experiences across Investment Services. Working closely with senior engineers, architects, product teams, and business partners, you will help deliver scalable CRM capabilities leveraging Salesforce Financial Services Cloud (FSC), Data Cloud, integrations, and modern engineering practices. This role is ideal for an engineer with solid Salesforce development experience who is ready to deepen technical expertise while contributing to a fast-paced, highly collaborative environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX, Plano, TX or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3+ years of software engineering experience with at least 2+ years delivering solutions throughout the SDLC. Hands-on experience developing with Salesforce Apex, LWC, Flows, SOQL, and Salesforce APIs. Experience troubleshooting application and production issues in enterprise environments. Understanding of Salesforce security, sharing model, governor limits, bulkification, and data modeling concepts. 3+ years of Salesforce development experience using Apex, Lightning Web Components (LWC), Flows, SOQL, and Salesforce platform capabilities. Experience with Salesforce Financial Services Cloud (FSC), Salesforce CRM, and Salesforce Data Cloud/CDP. Experience integrating Salesforce with enterprise systems using REST APIs, Bulk APIs, Platform Events, CDC, and asynchronous processing patterns. Experience developing scalable, secure, and high-performing Salesforce solutions while adhering to governor limits and platform best practices. Experience with Salesforce DevOps and release management tools including Copado, Salesforce DX (SFDX), Git, GitLab CI, automated deployments, and test automation. Experience with Copado user-story-based development, deployment automation, environment promotion, CI/CD pipelines, and release management practices. Experience with enterprise data integration, automated data processing, and Data Cloud implementations. Experience with Copado Robotic Testing (CRT) or equivalent Salesforce test automation tools such as Provar, ACCELQ, or Tricentis Tosca. Experience automating Salesforce Lightning and Experience Cloud applications is preferred Experience participating in solution design and architecture discussions. Experience supporting wealth management, brokerage, financial planning, advisor, CRM, or regulated financial services platforms. Salesforce Platform Developer I certification preferred; Platform Developer II, Administrator, FSC, or Data Cloud certifications are a plus. Compensation range: The salary range for this position is: $93,770- $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Salesforce CRM Software Engineer - Mid - Level within Investment Experience Technology, you will contribute to the design, development, testing, and support of Salesforce solutions that power member and advisor experiences across Investment Services. Working closely with senior engineers, architects, product teams, and business partners, you will help deliver scalable CRM capabilities leveraging Salesforce Financial Services Cloud (FSC), Data Cloud, integrations, and modern engineering practices. This role is ideal for an engineer with solid Salesforce development experience who is ready to deepen technical expertise while contributing to a fast-paced, highly collaborative environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX, Plano, TX or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3+ years of software engineering experience with at least 2+ years delivering solutions throughout the SDLC. Hands-on experience developing with Salesforce Apex, LWC, Flows, SOQL, and Salesforce APIs. Experience troubleshooting application and production issues in enterprise environments. Understanding of Salesforce security, sharing model, governor limits, bulkification, and data modeling concepts. 3+ years of Salesforce development experience using Apex, Lightning Web Components (LWC), Flows, SOQL, and Salesforce platform capabilities. Experience with Salesforce Financial Services Cloud (FSC), Salesforce CRM, and Salesforce Data Cloud/CDP. Experience integrating Salesforce with enterprise systems using REST APIs, Bulk APIs, Platform Events, CDC, and asynchronous processing patterns. Experience developing scalable, secure, and high-performing Salesforce solutions while adhering to governor limits and platform best practices. Experience with Salesforce DevOps and release management tools including Copado, Salesforce DX (SFDX), Git, GitLab CI, automated deployments, and test automation. Experience with Copado user-story-based development, deployment automation, environment promotion, CI/CD pipelines, and release management practices. Experience with enterprise data integration, automated data processing, and Data Cloud implementations. Experience with Copado Robotic Testing (CRT) or equivalent Salesforce test automation tools such as Provar, ACCELQ, or Tricentis Tosca. Experience automating Salesforce Lightning and Experience Cloud applications is preferred Experience participating in solution design and architecture discussions. Experience supporting wealth management, brokerage, financial planning, advisor, CRM, or regulated financial services platforms. Salesforce Platform Developer I certification preferred; Platform Developer II, Administrator, FSC, or Data Cloud certifications are a plus. Compensation range: The salary range for this position is: $93,770- $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Senior Artificial Intelligence and Machine Learning Engineer will be part of a dedicated AI engineering team that focuses on developing and implementing AI/ML solutions for all lines of business within USAA. This role provides excellent opportunities to learn and contribute to a variety of exciting areas including sentiment analysis and agentic AI applications to enable USAA to provide best in class service to our members with cutting edge technology. Responsibilities include data preprocessing, model training, building APIs, and building data pipelines. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position. What you'll do: Consults with data scientists and business partners on approaches involving ML model development and implementation. Provides technical feedback on ML solutions within technical lead community. Leads the full life cycle of machine learning engineering to include analysis, solution design, data pipeline engineering, testing, deployment, scheduling, application integration, production support, API development, and application integration in support of GenAI applications, ML frameworks/libraires, and ML models. Configure, manage, and set up AI/ML infrastructure components in cloud/on-prem environments for projects and the AI/ML community stakeholders. This includes AWS, GCP, graph databases. Works with architects to influence and define ML model implementation patterns in complex environments. Understand complex model implementation requirements and how to recognize and apply appropriate design patterns throughout solution design and implementation. Designs and implements complex technical solutions for machine learning, artificial intelligence, GenAI, Creates proof of concepts and prototypes on highly complex solutions and presents to leadership to deliver on vision for solution. Assists in setting technical direction for the team and serves as a mentor to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience; and 6+ years of machine learning engineering, data engineering, or software development experience implementing data solutions. Extensive programming experience using Python, SQL, Java etc. Extensive data engineering experience. Experience with end to end delivering of machine learning and AI/GenAI solutions that includes building, integrating, and optimizing data pipelines; curating and modeling the data for various types of consumers/products and their pattern of usage to include data marts, data lake, and operational analytic applications. Experience completing multiple projects leveraging the agile methodology in implementing ML models. Experience leveraging ML Ops principles and implementing automated workflows. Demonstrated technical leadership experience Demonstrated ability to mentor junior members of the technical team in area of expertise. Knowledge of Data Science principles and methodologies. Knowledge of stochastic modeling, machine learning, or other advanced mathematical techniques. Effective communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences. Expert knowledge of at least one cloud platform and relevant components e.g., AWS Sagemaker. What sets you apart: Programming skills using FastAPI, OpenShift, Snowflake (or any similar platform), Java, etc. Financial services, insurance, banking, or other highly regulated industry experience. Experience mentoring junior developers and providing technical leadership. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Senior Artificial Intelligence and Machine Learning Engineer will be part of a dedicated AI engineering team that focuses on developing and implementing AI/ML solutions for all lines of business within USAA. This role provides excellent opportunities to learn and contribute to a variety of exciting areas including sentiment analysis and agentic AI applications to enable USAA to provide best in class service to our members with cutting edge technology. Responsibilities include data preprocessing, model training, building APIs, and building data pipelines. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position. What you'll do: Consults with data scientists and business partners on approaches involving ML model development and implementation. Provides technical feedback on ML solutions within technical lead community. Leads the full life cycle of machine learning engineering to include analysis, solution design, data pipeline engineering, testing, deployment, scheduling, application integration, production support, API development, and application integration in support of GenAI applications, ML frameworks/libraires, and ML models. Configure, manage, and set up AI/ML infrastructure components in cloud/on-prem environments for projects and the AI/ML community stakeholders. This includes AWS, GCP, graph databases. Works with architects to influence and define ML model implementation patterns in complex environments. Understand complex model implementation requirements and how to recognize and apply appropriate design patterns throughout solution design and implementation. Designs and implements complex technical solutions for machine learning, artificial intelligence, GenAI, Creates proof of concepts and prototypes on highly complex solutions and presents to leadership to deliver on vision for solution. Assists in setting technical direction for the team and serves as a mentor to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience; and 6+ years of machine learning engineering, data engineering, or software development experience implementing data solutions. Extensive programming experience using Python, SQL, Java etc. Extensive data engineering experience. Experience with end to end delivering of machine learning and AI/GenAI solutions that includes building, integrating, and optimizing data pipelines; curating and modeling the data for various types of consumers/products and their pattern of usage to include data marts, data lake, and operational analytic applications. Experience completing multiple projects leveraging the agile methodology in implementing ML models. Experience leveraging ML Ops principles and implementing automated workflows. Demonstrated technical leadership experience Demonstrated ability to mentor junior members of the technical team in area of expertise. Knowledge of Data Science principles and methodologies. Knowledge of stochastic modeling, machine learning, or other advanced mathematical techniques. Effective communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences. Expert knowledge of at least one cloud platform and relevant components e.g., AWS Sagemaker. What sets you apart: Programming skills using FastAPI, OpenShift, Snowflake (or any similar platform), Java, etc. Financial services, insurance, banking, or other highly regulated industry experience. Experience mentoring junior developers and providing technical leadership. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
08/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
08/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Senior Mainframe Developer provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. NOTE: This job requires an on-call rotation for incidents and escalations one week every 5-6 weeks. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentor engineers, coach engineers on design, development, and maintenance of systems; review teammates' code. Influence and help shape the future of the domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6+ years of software development experience including at least 3 years of developing and supporting applications in an IBM mainframe environment. 4+ years of experience delivering technology solutions in all phases of the software systems and application development lifecycle (i.e. source control, change control, promotion) to include leading code/design reviews. Advanced proficiency in PL/I programming, including code enhancements, debugging, performance tuning, and production support. Expertise in Job Control Language (JCL), including writing, modifying, troubleshooting, scheduling, and optimizing batch processes and job streams. Demonstrated experience with IMS zOS performance tuning, including identifying bottlenecks, optimizing transaction response times, and improving overall system throughput. Experience with IBM IMS Database (IMS DB) Experience using monitoring and observability tools, including Elastic to analyze application performance, investigate production issues, monitor system health, and support proactive performance optimization. Experience working in Agile/Scrum development environments, including active participation in daily standups, sprint planning, backlog refinement, and reviews. What sets you apart: Experience with IBM MQ. REST API/web services on mainframe (z/OS Connect). Experience with Mainframe schedulers (Control-M). Familiarity with COBOL. Experience modernizing legacy mainframe applications or integrating mainframe systems with distributed/cloud platforms. Experience supporting or maintaining IBM DataStage jobs within a Mainframe environment. Financial services, insurance, banking, or other highly regulated industry experience. Experience mentoring junior developers and providing technical leadership. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Senior Mainframe Developer provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. NOTE: This job requires an on-call rotation for incidents and escalations one week every 5-6 weeks. What you'll do: Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain. Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning. Develop complex algorithms to solve business needs. Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions. Mentor engineers, coach engineers on design, development, and maintenance of systems; review teammates' code. Influence and help shape the future of the domain's architecture and quality standards and understand, identify, measure across entire solution. Identify system performance issues, to include technical debt, and optimize solution. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6+ years of software development experience including at least 3 years of developing and supporting applications in an IBM mainframe environment. 4+ years of experience delivering technology solutions in all phases of the software systems and application development lifecycle (i.e. source control, change control, promotion) to include leading code/design reviews. Advanced proficiency in PL/I programming, including code enhancements, debugging, performance tuning, and production support. Expertise in Job Control Language (JCL), including writing, modifying, troubleshooting, scheduling, and optimizing batch processes and job streams. Demonstrated experience with IMS zOS performance tuning, including identifying bottlenecks, optimizing transaction response times, and improving overall system throughput. Experience with IBM IMS Database (IMS DB) Experience using monitoring and observability tools, including Elastic to analyze application performance, investigate production issues, monitor system health, and support proactive performance optimization. Experience working in Agile/Scrum development environments, including active participation in daily standups, sprint planning, backlog refinement, and reviews. What sets you apart: Experience with IBM MQ. REST API/web services on mainframe (z/OS Connect). Experience with Mainframe schedulers (Control-M). Familiarity with COBOL. Experience modernizing legacy mainframe applications or integrating mainframe systems with distributed/cloud platforms. Experience supporting or maintaining IBM DataStage jobs within a Mainframe environment. Financial services, insurance, banking, or other highly regulated industry experience. Experience mentoring junior developers and providing technical leadership. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Salesforce CRM Software Engineer - Mid - Level within Investment Experience Technology, you will contribute to the design, development, testing, and support of Salesforce solutions that power member and advisor experiences across Investment Services. Working closely with senior engineers, architects, product teams, and business partners, you will help deliver scalable CRM capabilities leveraging Salesforce Financial Services Cloud (FSC), Data Cloud, integrations, and modern engineering practices. This role is ideal for an engineer with solid Salesforce development experience who is ready to deepen technical expertise while contributing to a fast-paced, highly collaborative environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX, Plano, TX or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3+ years of software engineering experience with at least 2+ years delivering solutions throughout the SDLC. Hands-on experience developing with Salesforce Apex, LWC, Flows, SOQL, and Salesforce APIs. Experience troubleshooting application and production issues in enterprise environments. Understanding of Salesforce security, sharing model, governor limits, bulkification, and data modeling concepts. 3+ years of Salesforce development experience using Apex, Lightning Web Components (LWC), Flows, SOQL, and Salesforce platform capabilities. Experience with Salesforce Financial Services Cloud (FSC), Salesforce CRM, and Salesforce Data Cloud/CDP. Experience integrating Salesforce with enterprise systems using REST APIs, Bulk APIs, Platform Events, CDC, and asynchronous processing patterns. Experience developing scalable, secure, and high-performing Salesforce solutions while adhering to governor limits and platform best practices. Experience with Salesforce DevOps and release management tools including Copado, Salesforce DX (SFDX), Git, GitLab CI, automated deployments, and test automation. Experience with Copado user-story-based development, deployment automation, environment promotion, CI/CD pipelines, and release management practices. Experience with enterprise data integration, automated data processing, and Data Cloud implementations. Experience with Copado Robotic Testing (CRT) or equivalent Salesforce test automation tools such as Provar, ACCELQ, or Tricentis Tosca. Experience automating Salesforce Lightning and Experience Cloud applications is preferred Experience participating in solution design and architecture discussions. Experience supporting wealth management, brokerage, financial planning, advisor, CRM, or regulated financial services platforms. Salesforce Platform Developer I certification preferred; Platform Developer II, Administrator, FSC, or Data Cloud certifications are a plus. Compensation range: The salary range for this position is: $93,770- $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Salesforce CRM Software Engineer - Mid - Level within Investment Experience Technology, you will contribute to the design, development, testing, and support of Salesforce solutions that power member and advisor experiences across Investment Services. Working closely with senior engineers, architects, product teams, and business partners, you will help deliver scalable CRM capabilities leveraging Salesforce Financial Services Cloud (FSC), Data Cloud, integrations, and modern engineering practices. This role is ideal for an engineer with solid Salesforce development experience who is ready to deepen technical expertise while contributing to a fast-paced, highly collaborative environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX, Plano, TX or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3+ years of software engineering experience with at least 2+ years delivering solutions throughout the SDLC. Hands-on experience developing with Salesforce Apex, LWC, Flows, SOQL, and Salesforce APIs. Experience troubleshooting application and production issues in enterprise environments. Understanding of Salesforce security, sharing model, governor limits, bulkification, and data modeling concepts. 3+ years of Salesforce development experience using Apex, Lightning Web Components (LWC), Flows, SOQL, and Salesforce platform capabilities. Experience with Salesforce Financial Services Cloud (FSC), Salesforce CRM, and Salesforce Data Cloud/CDP. Experience integrating Salesforce with enterprise systems using REST APIs, Bulk APIs, Platform Events, CDC, and asynchronous processing patterns. Experience developing scalable, secure, and high-performing Salesforce solutions while adhering to governor limits and platform best practices. Experience with Salesforce DevOps and release management tools including Copado, Salesforce DX (SFDX), Git, GitLab CI, automated deployments, and test automation. Experience with Copado user-story-based development, deployment automation, environment promotion, CI/CD pipelines, and release management practices. Experience with enterprise data integration, automated data processing, and Data Cloud implementations. Experience with Copado Robotic Testing (CRT) or equivalent Salesforce test automation tools such as Provar, ACCELQ, or Tricentis Tosca. Experience automating Salesforce Lightning and Experience Cloud applications is preferred Experience participating in solution design and architecture discussions. Experience supporting wealth management, brokerage, financial planning, advisor, CRM, or regulated financial services platforms. Salesforce Platform Developer I certification preferred; Platform Developer II, Administrator, FSC, or Data Cloud certifications are a plus. Compensation range: The salary range for this position is: $93,770- $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
08/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. . click apply for full job details
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer-2 Overview: Who is Mastercard?At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.Technology at MastercardWhat we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams.Role qualifications:Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
08/16/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer-2 Overview: Who is Mastercard?At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.Technology at MastercardWhat we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams.Role qualifications:Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
