Job Description Aspis is expanding its cybersecurity team and seeking a hands-on Cybersecurity Engineer to build the security capability behind a large Federal civilian cloud platform operations and maintenance program. This is a building role rather than a monitoring role. The environment is hybrid: a FedRAMP-authorized AWS commercial cloud footprint alongside Azure, on-premises data centers, legacy and mainframe-connected applications, and enterprise geospatial platforms supporting hundreds of business applications. You will write and maintain the automation, pipeline security stages, hardened baselines, detection content, and integrations that make security continuous instead of manual. Responsibilities align to the NIST NICE Workforce Framework for Cybersecurity (NIST SP 800-181r1). You will work alongside cloud engineers, DevSecOps engineers, and our compliance and authorization staff, with real ownership on a small, senior team. This is a full-time position. The Kansas City, Missouri metropolitan area is strongly preferred and candidates who reside in and can work from the Kansas City metro will receive preference; however, residency there is not required, and we will consider candidates elsewhere in the United States who are able to travel to client sites as needed. Consistent with Aspis' telework policy, employees are required to report to an Aspis office on a regular basis but may be allowed to work from home and are required to visit client job sites as applicable. The company reserves the right to change its employment policies at any time without notice. Responsibilities Design, code, test, and maintain security automation - scripts, modules, services, and integrations - that replace manual security work. Build and maintain infrastructure-as-code modules that deliver hardened, compliant cloud resources by default. Build and maintain security stages in CI/CD pipelines, including static analysis, dependency and container image scanning, secrets detection, and policy-as-code gates. Engineer hardened operating system, container, and cloud service baselines, plus the automation that applies and enforces them. Build identity, access, encryption, key management, and logging capability into the platform, and engineer secure interfaces between on-premises systems and cloud services. Build and maintain detection content, correlation rules, and alerting as code, with version control and testing. Automate vulnerability scanning coverage, finding enrichment, deduplication, ticket creation, and aging escalation so remediation service levels are met without manual tracking. Build response automation and playbooks-as-code for containment, isolation, evidence capture, and recovery, and participate in the on-call rotation. Convert incident findings and root cause analysis into durable engineering fixes rather than repeat manual response. Maintain design documentation, run books, reference architectures, and code documentation, and provide control implementation evidence to compliance and authorization staff. Mentor junior engineers, perform code review, and support knowledge transfer to client staff. Other duties as assigned. Qualifications Demonstrated ability to build and maintain production code or automation in at least one language such as Python, Bash, PowerShell, or Go, with source control, testing, and peer review discipline. Hands-on cloud security engineering experience in AWS, with working knowledge of Azure, appropriate to experience level. Experience building CI/CD pipeline security stages using GitLab or comparable tooling, and infrastructure-as-code proficiency such as Terraform or CloudFormation. Working knowledge of hardening standards and of security frameworks relevant to Federal work (NIST SP 800-53, FISMA, FedRAMP), appropriate to experience level. Experience building or tuning vulnerability scanning coverage, detection content, or log pipelines. Strong analytical skills and attention to detail. Clear, professional written and verbal communication, including design and operational documentation. Ability to manage multiple assignments and deadlines with limited day-to-day oversight. Discretion in handling sensitive client, system, and company information. Ability to obtain and maintain a Federal Public Trust background investigation; must be authorized to work in the United States without sponsorship. Availability during client core hours with on-call and after-hours support as needed for deployments and incidents. Requirements Skills: Security automation and tooling development, secure CI/CD pipeline engineering, infrastructure-as-code, platform hardening, detection engineering, and cloud security engineering. Demonstrated coding or automation ability with source control and peer review discipline. Strong verbal and written communication skills. Background Check: Public Trust background check required. Degree Required: Associate's degree or higher preferred; equivalent experience and/or certifications considered in lieu of a degree. Experience Required: Varies by level (Level 1: 0-2 years; Level 2: 2-5 years; Level 3: 5-10 years; Level 4: 10+ years) of relevant cybersecurity engineering experience. Industry Certifications: Tiered by level - CompTIA Security+ (or equivalent) preferred at entry and required from Level II; advanced cloud and engineering certifications (e.g., AWS Certified Security - Specialty, CCSP, GIAC GCSA, CISSP) expected at senior levels. Must pass reference check and background check. Compensation details: 00 Yearly Salary PIa626baef259e-6661
08/25/2026
Full time
Job Description Aspis is expanding its cybersecurity team and seeking a hands-on Cybersecurity Engineer to build the security capability behind a large Federal civilian cloud platform operations and maintenance program. This is a building role rather than a monitoring role. The environment is hybrid: a FedRAMP-authorized AWS commercial cloud footprint alongside Azure, on-premises data centers, legacy and mainframe-connected applications, and enterprise geospatial platforms supporting hundreds of business applications. You will write and maintain the automation, pipeline security stages, hardened baselines, detection content, and integrations that make security continuous instead of manual. Responsibilities align to the NIST NICE Workforce Framework for Cybersecurity (NIST SP 800-181r1). You will work alongside cloud engineers, DevSecOps engineers, and our compliance and authorization staff, with real ownership on a small, senior team. This is a full-time position. The Kansas City, Missouri metropolitan area is strongly preferred and candidates who reside in and can work from the Kansas City metro will receive preference; however, residency there is not required, and we will consider candidates elsewhere in the United States who are able to travel to client sites as needed. Consistent with Aspis' telework policy, employees are required to report to an Aspis office on a regular basis but may be allowed to work from home and are required to visit client job sites as applicable. The company reserves the right to change its employment policies at any time without notice. Responsibilities Design, code, test, and maintain security automation - scripts, modules, services, and integrations - that replace manual security work. Build and maintain infrastructure-as-code modules that deliver hardened, compliant cloud resources by default. Build and maintain security stages in CI/CD pipelines, including static analysis, dependency and container image scanning, secrets detection, and policy-as-code gates. Engineer hardened operating system, container, and cloud service baselines, plus the automation that applies and enforces them. Build identity, access, encryption, key management, and logging capability into the platform, and engineer secure interfaces between on-premises systems and cloud services. Build and maintain detection content, correlation rules, and alerting as code, with version control and testing. Automate vulnerability scanning coverage, finding enrichment, deduplication, ticket creation, and aging escalation so remediation service levels are met without manual tracking. Build response automation and playbooks-as-code for containment, isolation, evidence capture, and recovery, and participate in the on-call rotation. Convert incident findings and root cause analysis into durable engineering fixes rather than repeat manual response. Maintain design documentation, run books, reference architectures, and code documentation, and provide control implementation evidence to compliance and authorization staff. Mentor junior engineers, perform code review, and support knowledge transfer to client staff. Other duties as assigned. Qualifications Demonstrated ability to build and maintain production code or automation in at least one language such as Python, Bash, PowerShell, or Go, with source control, testing, and peer review discipline. Hands-on cloud security engineering experience in AWS, with working knowledge of Azure, appropriate to experience level. Experience building CI/CD pipeline security stages using GitLab or comparable tooling, and infrastructure-as-code proficiency such as Terraform or CloudFormation. Working knowledge of hardening standards and of security frameworks relevant to Federal work (NIST SP 800-53, FISMA, FedRAMP), appropriate to experience level. Experience building or tuning vulnerability scanning coverage, detection content, or log pipelines. Strong analytical skills and attention to detail. Clear, professional written and verbal communication, including design and operational documentation. Ability to manage multiple assignments and deadlines with limited day-to-day oversight. Discretion in handling sensitive client, system, and company information. Ability to obtain and maintain a Federal Public Trust background investigation; must be authorized to work in the United States without sponsorship. Availability during client core hours with on-call and after-hours support as needed for deployments and incidents. Requirements Skills: Security automation and tooling development, secure CI/CD pipeline engineering, infrastructure-as-code, platform hardening, detection engineering, and cloud security engineering. Demonstrated coding or automation ability with source control and peer review discipline. Strong verbal and written communication skills. Background Check: Public Trust background check required. Degree Required: Associate's degree or higher preferred; equivalent experience and/or certifications considered in lieu of a degree. Experience Required: Varies by level (Level 1: 0-2 years; Level 2: 2-5 years; Level 3: 5-10 years; Level 4: 10+ years) of relevant cybersecurity engineering experience. Industry Certifications: Tiered by level - CompTIA Security+ (or equivalent) preferred at entry and required from Level II; advanced cloud and engineering certifications (e.g., AWS Certified Security - Specialty, CCSP, GIAC GCSA, CISSP) expected at senior levels. Must pass reference check and background check. Compensation details: 00 Yearly Salary PIa626baef259e-6661
Job Description Aspis is expanding its cybersecurity team and seeking a hands-on Cybersecurity Engineer to build the security capability behind a large Federal civilian cloud platform operations and maintenance program. This is a building role rather than a monitoring role. The environment is hybrid: a FedRAMP-authorized AWS commercial cloud footprint alongside Azure, on-premises data centers, legacy and mainframe-connected applications, and enterprise geospatial platforms supporting hundreds of business applications. You will write and maintain the automation, pipeline security stages, hardened baselines, detection content, and integrations that make security continuous instead of manual. Responsibilities align to the NIST NICE Workforce Framework for Cybersecurity (NIST SP 800-181r1). You will work alongside cloud engineers, DevSecOps engineers, and our compliance and authorization staff, with real ownership on a small, senior team. This is a full-time position. The Kansas City, Missouri metropolitan area is strongly preferred and candidates who reside in and can work from the Kansas City metro will receive preference; however, residency there is not required, and we will consider candidates elsewhere in the United States who are able to travel to client sites as needed. Consistent with Aspis' telework policy, employees are required to report to an Aspis office on a regular basis but may be allowed to work from home and are required to visit client job sites as applicable. The company reserves the right to change its employment policies at any time without notice. Responsibilities Design, code, test, and maintain security automation - scripts, modules, services, and integrations - that replace manual security work. Build and maintain infrastructure-as-code modules that deliver hardened, compliant cloud resources by default. Build and maintain security stages in CI/CD pipelines, including static analysis, dependency and container image scanning, secrets detection, and policy-as-code gates. Engineer hardened operating system, container, and cloud service baselines, plus the automation that applies and enforces them. Build identity, access, encryption, key management, and logging capability into the platform, and engineer secure interfaces between on-premises systems and cloud services. Build and maintain detection content, correlation rules, and alerting as code, with version control and testing. Automate vulnerability scanning coverage, finding enrichment, deduplication, ticket creation, and aging escalation so remediation service levels are met without manual tracking. Build response automation and playbooks-as-code for containment, isolation, evidence capture, and recovery, and participate in the on-call rotation. Convert incident findings and root cause analysis into durable engineering fixes rather than repeat manual response. Maintain design documentation, run books, reference architectures, and code documentation, and provide control implementation evidence to compliance and authorization staff. Mentor junior engineers, perform code review, and support knowledge transfer to client staff. Other duties as assigned. Qualifications Demonstrated ability to build and maintain production code or automation in at least one language such as Python, Bash, PowerShell, or Go, with source control, testing, and peer review discipline. Hands-on cloud security engineering experience in AWS, with working knowledge of Azure, appropriate to experience level. Experience building CI/CD pipeline security stages using GitLab or comparable tooling, and infrastructure-as-code proficiency such as Terraform or CloudFormation. Working knowledge of hardening standards and of security frameworks relevant to Federal work (NIST SP 800-53, FISMA, FedRAMP), appropriate to experience level. Experience building or tuning vulnerability scanning coverage, detection content, or log pipelines. Strong analytical skills and attention to detail. Clear, professional written and verbal communication, including design and operational documentation. Ability to manage multiple assignments and deadlines with limited day-to-day oversight. Discretion in handling sensitive client, system, and company information. Ability to obtain and maintain a Federal Public Trust background investigation; must be authorized to work in the United States without sponsorship. Availability during client core hours with on-call and after-hours support as needed for deployments and incidents. Requirements Skills: Security automation and tooling development, secure CI/CD pipeline engineering, infrastructure-as-code, platform hardening, detection engineering, and cloud security engineering. Demonstrated coding or automation ability with source control and peer review discipline. Strong verbal and written communication skills. Background Check: Public Trust background check required. Degree Required: Associate's degree or higher preferred; equivalent experience and/or certifications considered in lieu of a degree. Experience Required: Varies by level (Level 1: 0-2 years; Level 2: 2-5 years; Level 3: 5-10 years; Level 4: 10+ years) of relevant cybersecurity engineering experience. Industry Certifications: Tiered by level - CompTIA Security+ (or equivalent) preferred at entry and required from Level II; advanced cloud and engineering certifications (e.g., AWS Certified Security - Specialty, CCSP, GIAC GCSA, CISSP) expected at senior levels. Must pass reference check and background check. Compensation details: 00 Yearly Salary PIa626baef259e-6661
08/25/2026
Full time
Job Description Aspis is expanding its cybersecurity team and seeking a hands-on Cybersecurity Engineer to build the security capability behind a large Federal civilian cloud platform operations and maintenance program. This is a building role rather than a monitoring role. The environment is hybrid: a FedRAMP-authorized AWS commercial cloud footprint alongside Azure, on-premises data centers, legacy and mainframe-connected applications, and enterprise geospatial platforms supporting hundreds of business applications. You will write and maintain the automation, pipeline security stages, hardened baselines, detection content, and integrations that make security continuous instead of manual. Responsibilities align to the NIST NICE Workforce Framework for Cybersecurity (NIST SP 800-181r1). You will work alongside cloud engineers, DevSecOps engineers, and our compliance and authorization staff, with real ownership on a small, senior team. This is a full-time position. The Kansas City, Missouri metropolitan area is strongly preferred and candidates who reside in and can work from the Kansas City metro will receive preference; however, residency there is not required, and we will consider candidates elsewhere in the United States who are able to travel to client sites as needed. Consistent with Aspis' telework policy, employees are required to report to an Aspis office on a regular basis but may be allowed to work from home and are required to visit client job sites as applicable. The company reserves the right to change its employment policies at any time without notice. Responsibilities Design, code, test, and maintain security automation - scripts, modules, services, and integrations - that replace manual security work. Build and maintain infrastructure-as-code modules that deliver hardened, compliant cloud resources by default. Build and maintain security stages in CI/CD pipelines, including static analysis, dependency and container image scanning, secrets detection, and policy-as-code gates. Engineer hardened operating system, container, and cloud service baselines, plus the automation that applies and enforces them. Build identity, access, encryption, key management, and logging capability into the platform, and engineer secure interfaces between on-premises systems and cloud services. Build and maintain detection content, correlation rules, and alerting as code, with version control and testing. Automate vulnerability scanning coverage, finding enrichment, deduplication, ticket creation, and aging escalation so remediation service levels are met without manual tracking. Build response automation and playbooks-as-code for containment, isolation, evidence capture, and recovery, and participate in the on-call rotation. Convert incident findings and root cause analysis into durable engineering fixes rather than repeat manual response. Maintain design documentation, run books, reference architectures, and code documentation, and provide control implementation evidence to compliance and authorization staff. Mentor junior engineers, perform code review, and support knowledge transfer to client staff. Other duties as assigned. Qualifications Demonstrated ability to build and maintain production code or automation in at least one language such as Python, Bash, PowerShell, or Go, with source control, testing, and peer review discipline. Hands-on cloud security engineering experience in AWS, with working knowledge of Azure, appropriate to experience level. Experience building CI/CD pipeline security stages using GitLab or comparable tooling, and infrastructure-as-code proficiency such as Terraform or CloudFormation. Working knowledge of hardening standards and of security frameworks relevant to Federal work (NIST SP 800-53, FISMA, FedRAMP), appropriate to experience level. Experience building or tuning vulnerability scanning coverage, detection content, or log pipelines. Strong analytical skills and attention to detail. Clear, professional written and verbal communication, including design and operational documentation. Ability to manage multiple assignments and deadlines with limited day-to-day oversight. Discretion in handling sensitive client, system, and company information. Ability to obtain and maintain a Federal Public Trust background investigation; must be authorized to work in the United States without sponsorship. Availability during client core hours with on-call and after-hours support as needed for deployments and incidents. Requirements Skills: Security automation and tooling development, secure CI/CD pipeline engineering, infrastructure-as-code, platform hardening, detection engineering, and cloud security engineering. Demonstrated coding or automation ability with source control and peer review discipline. Strong verbal and written communication skills. Background Check: Public Trust background check required. Degree Required: Associate's degree or higher preferred; equivalent experience and/or certifications considered in lieu of a degree. Experience Required: Varies by level (Level 1: 0-2 years; Level 2: 2-5 years; Level 3: 5-10 years; Level 4: 10+ years) of relevant cybersecurity engineering experience. Industry Certifications: Tiered by level - CompTIA Security+ (or equivalent) preferred at entry and required from Level II; advanced cloud and engineering certifications (e.g., AWS Certified Security - Specialty, CCSP, GIAC GCSA, CISSP) expected at senior levels. Must pass reference check and background check. Compensation details: 00 Yearly Salary PIa626baef259e-6661
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Tech Summary The Systems Administrator IV, Health Systems supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior technical resource responsible for the configuration, implementation, optimization, and support of enterprise clinical applications. The role collaborates with clinical, operational, and technical stakeholders to evaluate business needs, support system improvements, and deliver technology solutions that enhance operational effectiveness and the end-user experience. Working across cross-functional teams, this position contributes to application implementation, maintenance, testing, optimization, and support activities while helping ensure reliable and effective technology solutions that support organizational objectives and patient care delivery. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Tech Summary The Systems Administrator IV, Health Systems supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior technical resource responsible for the configuration, implementation, optimization, and support of enterprise clinical applications. The role collaborates with clinical, operational, and technical stakeholders to evaluate business needs, support system improvements, and deliver technology solutions that enhance operational effectiveness and the end-user experience. Working across cross-functional teams, this position contributes to application implementation, maintenance, testing, optimization, and support activities while helping ensure reliable and effective technology solutions that support organizational objectives and patient care delivery. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: The Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Epic Systems Analyst III leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary: The Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Epic Systems Analyst III leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: The Systems Analyst III, Health Systems, Epic Bridges serves as a senior-level technical expert responsible for the design, implementation, optimization, and ongoing support of integrations between Epic and internal and external systems. This role leads the development and maintenance of HL7 interfaces, APIs, and interoperability solutions that support clinical, operational, and revenue cycle workflows while ensuring reliable, secure, and efficient data exchange across the enterprise. In addition to balancing project implementation and production support, this position partners closely with Epic application teams, infrastructure teams, vendors, and business stakeholders to design scalable integration solutions, troubleshoot complex production issues, and improve interface architecture. The analyst also provides technical leadership for large-scale initiatives, including system upgrades, acquisitions, and regulatory projects, while mentoring junior team members and serving as an escalation point for complex integration challenges. Success in this role requires advanced Epic Bridges expertise, strong healthcare interoperability knowledge, leadership, and the ability to influence technical decisions across cross-functional teams. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary: The Systems Analyst III, Health Systems, Epic Bridges serves as a senior-level technical expert responsible for the design, implementation, optimization, and ongoing support of integrations between Epic and internal and external systems. This role leads the development and maintenance of HL7 interfaces, APIs, and interoperability solutions that support clinical, operational, and revenue cycle workflows while ensuring reliable, secure, and efficient data exchange across the enterprise. In addition to balancing project implementation and production support, this position partners closely with Epic application teams, infrastructure teams, vendors, and business stakeholders to design scalable integration solutions, troubleshoot complex production issues, and improve interface architecture. The analyst also provides technical leadership for large-scale initiatives, including system upgrades, acquisitions, and regulatory projects, while mentoring junior team members and serving as an escalation point for complex integration challenges. Success in this role requires advanced Epic Bridges expertise, strong healthcare interoperability knowledge, leadership, and the ability to influence technical decisions across cross-functional teams. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Senior Business Systems Analysis Manager, Product Technical Development POSITION LOCATION Richmond, VA Remote US (Eastern or Central Time) This position is available to Virginia residents as Richmond, Virginia in-office applicants A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin. A Hybrid schedule of both Remote and In-Office days would be required if you reside within 50 miles of a Genworth CareScout office with working hours targeting our core business hours of 9am-5pm EST. YOUR ROLE As manager of the Life Product Technical Development team, you will serve as the senior technical business owner for the Life Exception policy administration and in-force Illustration platform (LASSIE), including the desktop based 'A Programming Language' (APL) tools not yet converted. You will be responsible for driving end-to-end requirements for complex calculation changes, including enhancements, defect resolution, and modernization initiatives across the Python-based calculation engine and legacy APL tools. This role requires strong domain understanding, the ability to navigate ambiguity, and ownership of delivering high-quality, implementation-ready requirements. You will apply specialized Python development expertise and strong engineering practices to keep the calculation engine current with changing regulatory, product, and business requirements while identifying, recommending, and delivering scalable enhancements that strengthen long-term platform quality. Your work will require independent judgment, broad technical perspective, and the ability to solve complex production, calculation, data, and integration issues in a controlled environment. You will partner closely with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT teams to design, test, document, and implement application changes that are secure, resilient, maintainable, and production ready. You will also provide technical guidance and knowledge transfer to product analysts and APL coders, promote coding discipline and testing rigor, and help shape the long-term strategy for modernizing remaining APL capabilities into Python and the LASSIE platform where appropriate. What you will be doing • Serve as the technical business owner for the LASSIE platform and related calculation tools, applying specialized application development expertise to maintain, enhance, and modernize Python-based calculation capabilities. • Manage and develop a small team of product analysts / APL coders (Product Technical Development); provide technical guidance, coaching, and knowledge transfer, including Python development practices, code hygiene, expectations for documentation, and testing discipline. • Lead and own end-to-end requirements for LASSIE enhancements, defect fixes, and calculation changes across the Python-based engine and supporting tools. • Partner with Product and Actuarial teams to understand business intent, regulatory updates, and feature needs, and translate them into clear, actionable requirements that align with Genworth standards, controls, and long-term platform strategy. AB1.1 • Design, develop, test, document, and implement changes for LASSIE in partnership with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT partner teams. • Maintain clear and comprehensive documentation of requirements, calculation logic, and change history. Ensure traceability across requirements, implementation, and validation to support audit and compliance needs. • Lead analysis and clarification for enhancements and bug fixes within the Python calculation engine. Support root cause analysis and resolution of calculation and production issues, ensuring alignment with expected business outcomes. Coordinate work across business and IT resources, establishing technical priorities, and communicate status, risks, and recommended decisions to stakeholders. • Maintain and support APL tools for in-force illustrations and exception policy administration while developing plans to convert or integrate remaining capabilities into Python and the LASSIE platform where appropriate. • Apply strong engineering fundamentals and coding best practices to keep solutions modular, scalable, secure, resilient, and maintainable as the platform grows. • Support Customer Service and business partners with complex product calculation questions, production research, and issue resolution. What you bring • Bachelor's degree in computer science, information systems, actuarial science, mathematics, engineering, or a related technical discipline, or equivalent experience. • 7-10+ years of relevant experience • Significant progressive application development experience in the insurance industry, including specialized depth in Python programming and experience supporting complex business-critical applications. • Strong experience in Business Systems Analysis / Product Analysis, with demonstrated ownership of complex initiatives. • Experience partnering with IT, cloud, data engineering, security, and business teams to design and deliver application enhancements across integrated systems and controlled environments. • Ability to lead complex technical initiatives or small technical teams, coordinate internal and external resources, manage competing priorities, and communicate risks, tradeoffs, and recommendations clearly. • Experience using AI-enabled tools to support code translation, modernization, testing, documentation, or developer productivity while maintaining appropriate review and control discipline. • Strong critical thinking, analytical, communication, collaboration, and stakeholder management skills, with the ability to translate complex technical concepts for both technical and non-technical audiences. • Demonstrated ability to mentor and guide team members with strong product expertise, while actively driving and supporting their upskill in Python programming. • Experience working with relational databases - SQL Server and PostgreSQL - with focus on data analysis, troubleshooting, and validation. • Working knowledge of life insurance products, illustration calculations, or policy administration systems is preferred. • General understanding of APL (A Programming Language) or experience modernizing legacy code is preferred. Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL At this time, Genworth will not sponsor a new applicant for employment authorization for this position. No agencies please. National Range: $120,900 - $187,000 High-Cost Range (includes New York): $151,100 - $234,000 . click apply for full job details
08/25/2026
Full time
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Senior Business Systems Analysis Manager, Product Technical Development POSITION LOCATION Richmond, VA Remote US (Eastern or Central Time) This position is available to Virginia residents as Richmond, Virginia in-office applicants A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin. A Hybrid schedule of both Remote and In-Office days would be required if you reside within 50 miles of a Genworth CareScout office with working hours targeting our core business hours of 9am-5pm EST. YOUR ROLE As manager of the Life Product Technical Development team, you will serve as the senior technical business owner for the Life Exception policy administration and in-force Illustration platform (LASSIE), including the desktop based 'A Programming Language' (APL) tools not yet converted. You will be responsible for driving end-to-end requirements for complex calculation changes, including enhancements, defect resolution, and modernization initiatives across the Python-based calculation engine and legacy APL tools. This role requires strong domain understanding, the ability to navigate ambiguity, and ownership of delivering high-quality, implementation-ready requirements. You will apply specialized Python development expertise and strong engineering practices to keep the calculation engine current with changing regulatory, product, and business requirements while identifying, recommending, and delivering scalable enhancements that strengthen long-term platform quality. Your work will require independent judgment, broad technical perspective, and the ability to solve complex production, calculation, data, and integration issues in a controlled environment. You will partner closely with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT teams to design, test, document, and implement application changes that are secure, resilient, maintainable, and production ready. You will also provide technical guidance and knowledge transfer to product analysts and APL coders, promote coding discipline and testing rigor, and help shape the long-term strategy for modernizing remaining APL capabilities into Python and the LASSIE platform where appropriate. What you will be doing • Serve as the technical business owner for the LASSIE platform and related calculation tools, applying specialized application development expertise to maintain, enhance, and modernize Python-based calculation capabilities. • Manage and develop a small team of product analysts / APL coders (Product Technical Development); provide technical guidance, coaching, and knowledge transfer, including Python development practices, code hygiene, expectations for documentation, and testing discipline. • Lead and own end-to-end requirements for LASSIE enhancements, defect fixes, and calculation changes across the Python-based engine and supporting tools. • Partner with Product and Actuarial teams to understand business intent, regulatory updates, and feature needs, and translate them into clear, actionable requirements that align with Genworth standards, controls, and long-term platform strategy. AB1.1 • Design, develop, test, document, and implement changes for LASSIE in partnership with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT partner teams. • Maintain clear and comprehensive documentation of requirements, calculation logic, and change history. Ensure traceability across requirements, implementation, and validation to support audit and compliance needs. • Lead analysis and clarification for enhancements and bug fixes within the Python calculation engine. Support root cause analysis and resolution of calculation and production issues, ensuring alignment with expected business outcomes. Coordinate work across business and IT resources, establishing technical priorities, and communicate status, risks, and recommended decisions to stakeholders. • Maintain and support APL tools for in-force illustrations and exception policy administration while developing plans to convert or integrate remaining capabilities into Python and the LASSIE platform where appropriate. • Apply strong engineering fundamentals and coding best practices to keep solutions modular, scalable, secure, resilient, and maintainable as the platform grows. • Support Customer Service and business partners with complex product calculation questions, production research, and issue resolution. What you bring • Bachelor's degree in computer science, information systems, actuarial science, mathematics, engineering, or a related technical discipline, or equivalent experience. • 7-10+ years of relevant experience • Significant progressive application development experience in the insurance industry, including specialized depth in Python programming and experience supporting complex business-critical applications. • Strong experience in Business Systems Analysis / Product Analysis, with demonstrated ownership of complex initiatives. • Experience partnering with IT, cloud, data engineering, security, and business teams to design and deliver application enhancements across integrated systems and controlled environments. • Ability to lead complex technical initiatives or small technical teams, coordinate internal and external resources, manage competing priorities, and communicate risks, tradeoffs, and recommendations clearly. • Experience using AI-enabled tools to support code translation, modernization, testing, documentation, or developer productivity while maintaining appropriate review and control discipline. • Strong critical thinking, analytical, communication, collaboration, and stakeholder management skills, with the ability to translate complex technical concepts for both technical and non-technical audiences. • Demonstrated ability to mentor and guide team members with strong product expertise, while actively driving and supporting their upskill in Python programming. • Experience working with relational databases - SQL Server and PostgreSQL - with focus on data analysis, troubleshooting, and validation. • Working knowledge of life insurance products, illustration calculations, or policy administration systems is preferred. • General understanding of APL (A Programming Language) or experience modernizing legacy code is preferred. Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL At this time, Genworth will not sponsor a new applicant for employment authorization for this position. No agencies please. National Range: $120,900 - $187,000 High-Cost Range (includes New York): $151,100 - $234,000 . click apply for full job details
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a highly motivated Agile -Release Train Engineer (RTE) (Experienced or Senior) to become part of a large Air Dominance Division Mission Systems Software team using Agile in Berkeley, MO. This position will lead and/or support an agile organization to implement new software capabilities within the platform as defined by a capability roadmap. The organization is responsible for the full lifecycle of software development including requirements, design, implementation, and testing for mission systems. The agile leader will be a servant leader and coach who oversees and optimizes the flow of value on the program using various tools including Jira and Confluence. The responsibilities of this position include: facilitating workshops as needed, escalate impediments, manage risk, help ensure value delivery, and drive relentless improvement. This leader will also coach leaders and teams in new processes and mindsets and will help sustain and relentlessly improve the Agile execution on the program. The candidate must have a solid grasp of how to scale Lean and Agile practices, and understand the unique opportunities and challenges associated with facilitating and continuously aligning a large organization with multiple stakeholders. Position Responsibilities: Coaches' leaders and teams in Lean-Agile practices and mindsets Drives relentless improvement and assess the agility level of the organization and help them improve Fosters preparation of Vision, Objectives and Program Backlogs Ensures backlogs are managed in accordance with defined standards Tracks the execution of features and capabilities Facilitates roadmap development Supports inter- and intra-team dependency mapping Prepares for and facilitates quarterly planning and execution of the plan Encourages cross-functional collaboration across the organization Works with Product Management, Product Owners, Scrum Masters and other stakeholders to help ensure strategy and execution alignment Help manage risks and dependencies Escalate and track impediments Ensure standards are established and followed Monitor and improve metrics to track and improve the flow of value Basic Qualifications (Required Skills/ Experience): Ability to obtain a U.S. Secret Security Clearance for which the U.S. Government requires U.S. Citizenship. Ability to obtain Secret U.S. Security clearance (Pre-Start) Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree 2+ years of experience with Scaled Agile Framework or Agile Methodologies 2+ years of experience with Agile delivery and metrics 1+ years of experience in a leadership role Preferred Qualifications (Desired Skills/Experience): Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Agile/SAFe training and/or certification, for example: SAFe Program Consultant (SPC) SAFe Release Train Engineer Certification (RTE) SAFe Scrum Master (SSM) Project Management Institute- Agile Certified Practitioner (PMI-ACP) Familiarity with Jira and Confluence Critical thinking skills Excellent written and verbal communication skills Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: Level 3 (Experienced): $118,150 - $159,850 Level 4 (Senior): $147,900 - $200,100 Applications for this position will be accepted until Aug. 28, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A final U.S. Secret Clearance Pre-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/25/2026
Full time
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a highly motivated Agile -Release Train Engineer (RTE) (Experienced or Senior) to become part of a large Air Dominance Division Mission Systems Software team using Agile in Berkeley, MO. This position will lead and/or support an agile organization to implement new software capabilities within the platform as defined by a capability roadmap. The organization is responsible for the full lifecycle of software development including requirements, design, implementation, and testing for mission systems. The agile leader will be a servant leader and coach who oversees and optimizes the flow of value on the program using various tools including Jira and Confluence. The responsibilities of this position include: facilitating workshops as needed, escalate impediments, manage risk, help ensure value delivery, and drive relentless improvement. This leader will also coach leaders and teams in new processes and mindsets and will help sustain and relentlessly improve the Agile execution on the program. The candidate must have a solid grasp of how to scale Lean and Agile practices, and understand the unique opportunities and challenges associated with facilitating and continuously aligning a large organization with multiple stakeholders. Position Responsibilities: Coaches' leaders and teams in Lean-Agile practices and mindsets Drives relentless improvement and assess the agility level of the organization and help them improve Fosters preparation of Vision, Objectives and Program Backlogs Ensures backlogs are managed in accordance with defined standards Tracks the execution of features and capabilities Facilitates roadmap development Supports inter- and intra-team dependency mapping Prepares for and facilitates quarterly planning and execution of the plan Encourages cross-functional collaboration across the organization Works with Product Management, Product Owners, Scrum Masters and other stakeholders to help ensure strategy and execution alignment Help manage risks and dependencies Escalate and track impediments Ensure standards are established and followed Monitor and improve metrics to track and improve the flow of value Basic Qualifications (Required Skills/ Experience): Ability to obtain a U.S. Secret Security Clearance for which the U.S. Government requires U.S. Citizenship. Ability to obtain Secret U.S. Security clearance (Pre-Start) Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree 2+ years of experience with Scaled Agile Framework or Agile Methodologies 2+ years of experience with Agile delivery and metrics 1+ years of experience in a leadership role Preferred Qualifications (Desired Skills/Experience): Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Agile/SAFe training and/or certification, for example: SAFe Program Consultant (SPC) SAFe Release Train Engineer Certification (RTE) SAFe Scrum Master (SSM) Project Management Institute- Agile Certified Practitioner (PMI-ACP) Familiarity with Jira and Confluence Critical thinking skills Excellent written and verbal communication skills Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: Level 3 (Experienced): $118,150 - $159,850 Level 4 (Senior): $147,900 - $200,100 Applications for this position will be accepted until Aug. 28, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A final U.S. Secret Clearance Pre-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description Job Description Location: Fort Greely, AK Position: Senior Facilities & Electrical Systems Analyst Overview ITC Defense is seeking a Senior Facilities & Electrical Systems Analyst to support the Missile Defense Agency (MDA) Facilities and Environmental Management Directorate at Fort Greely, AK. This position is part of a multidisciplinary team supporting MDA facility and infrastructure programs, with an emphasis on electrical systems and infrastructure within Military Construction (MILCON) and Sustainment, Restoration, and Modernization (SRM) initiatives that contribute to the readiness, modernization, and long-term sustainment of mission-critical facilities and infrastructure. Responsibilities Support the Government Project Manager and interdisciplinary technical teams throughout the planning, programming, design, execution, and documentation of MILCON and SRM projects, including electrical and supporting facility infrastructure requirements. Support facilities and master-planning activities, including evaluating facility requirements, site layouts, electrical and supporting infrastructure needs, utility interfaces, and existing facility deficiencies. Develop, review, coordinate, and maintain Facility Requirements Documents, scopes of work, Facility Change Proposals, configuration management plans, and associated technical and contractual documentation, ensuring project information and changes are accurately documented and tracked to closure. Review and provide technical input on facility and electrical design, construction, installation, repair, and renovation documentation, including drawings, specifications, design packages, construction schedules, Requests for Information (RFIs), and submittals; participate in design charrettes, design reviews, technical meetings, and other project reviews. Support electrical equipment and systems installation, testing, checkout, and commissioning activities, including evaluation of installation requirements, field conditions, design compliance, and technical issues affecting project execution. Analyze project documentation, design information, schedules, meeting records, correspondence, and technical data to identify technical issues, risks, and decisions requiring Government or senior-leadership attention. Prepare project status reports, technical reports, executive summaries, courses of action, information papers, briefings, and other decision-support materials for Government leadership, including General Officer and Senior Executive Service audiences. Lead or support the development and application of analytical tools, techniques, and processes to evaluate project information and improve technical, programmatic, and administrative support activities. Provide technical guidance and direction to support teams and coordinate with Government, contractor, engineering, construction, installation, and other internal and external stakeholders to support project requirements and resolve technical and project issues. Perform other duties as assigned. Minimum Qualifications Active DoD Secret security clearance. Bachelor's degree in a relevant field and 13+ years of relevant experience. A master's degree in any field may substitute for three years of relevant experience. Demonstrated experience with facility and electrical systems planning, design, construction, installation, sustainment, and maintenance, including work with multidisciplinary teams supporting complex facility and infrastructure projects. Demonstrated experience supporting electrical design and installation activities for facility projects, including review of electrical drawings, specifications, equipment requirements, and installation documentation. Demonstrated ability to analyze facility and electrical plans, drawings, specifications, maps, site layouts, design and construction schedules, and technical documentation to identify requirements, design or installation issues, risks, and technical concerns and develop appropriate recommendations. Experience identifying and organizing stakeholder, facility, and infrastructure requirements and translating them into clear requirements, technical, and project documentation. Advanced analytical capabilities, including experience developing and utilizing analytical tools, techniques, and processes to support technical and administrative activities. Ability to work independently and as part of a multidisciplinary team, manage multiple projects and competing priorities, resolve complex technical issues, exercise sound judgment, and provide direction to support teams in a fast-paced environment. Strong technical writing, communication, organizational, interpersonal, and stakeholder-engagement skills, with demonstrated attention to detail. Demonstrated proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and Adobe software applications. Ability and willingness to perform local travel within Alaska as required. Preferred Qualifications Ability to obtain and maintain a Top Secret security clearance, if required. Previous experience supporting Missile Defense Agency (MDA) and/or Department of Defense (DoD) facilities, electrical infrastructure, design, construction, installation, or modernization programs. Experience with electrical equipment and systems installation, testing, checkout, commissioning, and facility-related control systems. Experience with construction/project surveillance, progress monitoring, schedule analysis, reporting, and construction cost estimating. Experience developing DD Form 1391 documentation for MILCON programming. Experience supporting facility or construction projects involving the U.S. Army Corps of Engineers (USACE), Naval Facilities Engineering Systems Command (NAVFAC), Base Civil Engineer (BCE), and/or Department of Public Works (DPW). Experience supporting OCONUS and/or international facility or construction projects. Experience with project risk identification, analysis, management, and mitigation. Proficiency with project scheduling software. Why work at ITC Defense: Employer Supplemented Health Insurance Employer Paid Dental and Vision Insurance Employer Paid Life and AD&D Insurance 3% Biweekly 401(k) Contribution Paid Time Off Tuition and Certification Reimbursement Competitive Salaries with Performance Incentives A positive working environment with supportive teammates and leadership We are an organization of many diverse business opportunities, but each and every one of them centers around our people. ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. ITC Defense welcomes resume submissions directly from individual job seekers. Unsolicited resumes from employment agencies will not be honored. EEO Poster E-Verify Participation Poster E-Verify Right to Work Poster VEVRAA Poster ITC's Privacy Policy ACCESSIBILITY- Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website for further information on all our EEO/VEVRAA policies. Don't see the position you're looking for? Connect with us to provide your resume for general consideration and receive updates on our latest job opportunities. Thank you for your interest in ITC Defense! Powered by JazzHR Gxl5XK4PxI
08/25/2026
Full time
Job Description Job Description Location: Fort Greely, AK Position: Senior Facilities & Electrical Systems Analyst Overview ITC Defense is seeking a Senior Facilities & Electrical Systems Analyst to support the Missile Defense Agency (MDA) Facilities and Environmental Management Directorate at Fort Greely, AK. This position is part of a multidisciplinary team supporting MDA facility and infrastructure programs, with an emphasis on electrical systems and infrastructure within Military Construction (MILCON) and Sustainment, Restoration, and Modernization (SRM) initiatives that contribute to the readiness, modernization, and long-term sustainment of mission-critical facilities and infrastructure. Responsibilities Support the Government Project Manager and interdisciplinary technical teams throughout the planning, programming, design, execution, and documentation of MILCON and SRM projects, including electrical and supporting facility infrastructure requirements. Support facilities and master-planning activities, including evaluating facility requirements, site layouts, electrical and supporting infrastructure needs, utility interfaces, and existing facility deficiencies. Develop, review, coordinate, and maintain Facility Requirements Documents, scopes of work, Facility Change Proposals, configuration management plans, and associated technical and contractual documentation, ensuring project information and changes are accurately documented and tracked to closure. Review and provide technical input on facility and electrical design, construction, installation, repair, and renovation documentation, including drawings, specifications, design packages, construction schedules, Requests for Information (RFIs), and submittals; participate in design charrettes, design reviews, technical meetings, and other project reviews. Support electrical equipment and systems installation, testing, checkout, and commissioning activities, including evaluation of installation requirements, field conditions, design compliance, and technical issues affecting project execution. Analyze project documentation, design information, schedules, meeting records, correspondence, and technical data to identify technical issues, risks, and decisions requiring Government or senior-leadership attention. Prepare project status reports, technical reports, executive summaries, courses of action, information papers, briefings, and other decision-support materials for Government leadership, including General Officer and Senior Executive Service audiences. Lead or support the development and application of analytical tools, techniques, and processes to evaluate project information and improve technical, programmatic, and administrative support activities. Provide technical guidance and direction to support teams and coordinate with Government, contractor, engineering, construction, installation, and other internal and external stakeholders to support project requirements and resolve technical and project issues. Perform other duties as assigned. Minimum Qualifications Active DoD Secret security clearance. Bachelor's degree in a relevant field and 13+ years of relevant experience. A master's degree in any field may substitute for three years of relevant experience. Demonstrated experience with facility and electrical systems planning, design, construction, installation, sustainment, and maintenance, including work with multidisciplinary teams supporting complex facility and infrastructure projects. Demonstrated experience supporting electrical design and installation activities for facility projects, including review of electrical drawings, specifications, equipment requirements, and installation documentation. Demonstrated ability to analyze facility and electrical plans, drawings, specifications, maps, site layouts, design and construction schedules, and technical documentation to identify requirements, design or installation issues, risks, and technical concerns and develop appropriate recommendations. Experience identifying and organizing stakeholder, facility, and infrastructure requirements and translating them into clear requirements, technical, and project documentation. Advanced analytical capabilities, including experience developing and utilizing analytical tools, techniques, and processes to support technical and administrative activities. Ability to work independently and as part of a multidisciplinary team, manage multiple projects and competing priorities, resolve complex technical issues, exercise sound judgment, and provide direction to support teams in a fast-paced environment. Strong technical writing, communication, organizational, interpersonal, and stakeholder-engagement skills, with demonstrated attention to detail. Demonstrated proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and Adobe software applications. Ability and willingness to perform local travel within Alaska as required. Preferred Qualifications Ability to obtain and maintain a Top Secret security clearance, if required. Previous experience supporting Missile Defense Agency (MDA) and/or Department of Defense (DoD) facilities, electrical infrastructure, design, construction, installation, or modernization programs. Experience with electrical equipment and systems installation, testing, checkout, commissioning, and facility-related control systems. Experience with construction/project surveillance, progress monitoring, schedule analysis, reporting, and construction cost estimating. Experience developing DD Form 1391 documentation for MILCON programming. Experience supporting facility or construction projects involving the U.S. Army Corps of Engineers (USACE), Naval Facilities Engineering Systems Command (NAVFAC), Base Civil Engineer (BCE), and/or Department of Public Works (DPW). Experience supporting OCONUS and/or international facility or construction projects. Experience with project risk identification, analysis, management, and mitigation. Proficiency with project scheduling software. Why work at ITC Defense: Employer Supplemented Health Insurance Employer Paid Dental and Vision Insurance Employer Paid Life and AD&D Insurance 3% Biweekly 401(k) Contribution Paid Time Off Tuition and Certification Reimbursement Competitive Salaries with Performance Incentives A positive working environment with supportive teammates and leadership We are an organization of many diverse business opportunities, but each and every one of them centers around our people. ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. ITC Defense welcomes resume submissions directly from individual job seekers. Unsolicited resumes from employment agencies will not be honored. EEO Poster E-Verify Participation Poster E-Verify Right to Work Poster VEVRAA Poster ITC's Privacy Policy ACCESSIBILITY- Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website for further information on all our EEO/VEVRAA policies. Don't see the position you're looking for? Connect with us to provide your resume for general consideration and receive updates on our latest job opportunities. Thank you for your interest in ITC Defense! Powered by JazzHR Gxl5XK4PxI
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a highly motivated Agile Scrum Master (Associate, Experienced, or Senior) to become part of a large Air Dominance Division Mission Systems Software team in Berkeley, MO. This role will support an agile organization to implement new software capabilities within the platform as defined by a capability roadmap. The organization is responsible for the full lifecycle of software development including requirements, design, implementation, and testing for mission systems. In this role, you will assist the team in executing the Agile development methodology. You will help to eliminate impediments, identify opportunities for continuous improvement, and improve the collaboration between development teams. Not only will you adopt the Agile principles, but you will also instill best practices. You will be responsible for coaching software engineers on agile processes, training teams with agile strategies and tools, monitoring team goals, facilitating retrospectives and community of practice meetings, and improving organizational outcomes. Position Responsibilities: Groom multiple software product backlogs Execute daily stand-up and retrospective meetings Lead an Agile community of practice that includes Product Owners and process stakeholders Assist with sprint planning Monitor metrics and improve team outcomes Train teams on agile processes and tools Facilitate communication across teams Audit team performance and identify project risks Advise leadership on organizational progress This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/ Experience): This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment (An interim and/or final U.S. Secret Clearance Pre-Start may be required) Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Scrum master certification 2+ years of experience as a Scrum Master Experience with JIRA Hands-on experience with software development tools in the following areas: requirements management (e.g., Jama), backlog management and collaboration (e.g., Confluence, JIRA, Crowd), CI/CD (e.g., Artifactory/Xray, GitLab, Jenkins), testing (e.g., Micro Focus ALM, LRE, JMeter), and code quality/security (e.g., SonarQube, Coverity) Preferred Qualifications (Desired Skills/Experience): Level 3: 5 or more years' related work experience or an equivalent combination of education and experience Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Agile coach certification Experience with metrics collection and associated tools (Excel, eazyBI) Experience with hosting meetings and associated tools (Microsoft Teams, PowerPoint) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: Associate (Level 2): $94,350 - $127,650 Experienced (Level 3): $118,150 - $159,850 Senior (Level 4):$147,900 - $200,100 Applications for this position will be accepted until Aug. 28, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A final U.S. Secret Clearance Pre-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/25/2026
Full time
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a highly motivated Agile Scrum Master (Associate, Experienced, or Senior) to become part of a large Air Dominance Division Mission Systems Software team in Berkeley, MO. This role will support an agile organization to implement new software capabilities within the platform as defined by a capability roadmap. The organization is responsible for the full lifecycle of software development including requirements, design, implementation, and testing for mission systems. In this role, you will assist the team in executing the Agile development methodology. You will help to eliminate impediments, identify opportunities for continuous improvement, and improve the collaboration between development teams. Not only will you adopt the Agile principles, but you will also instill best practices. You will be responsible for coaching software engineers on agile processes, training teams with agile strategies and tools, monitoring team goals, facilitating retrospectives and community of practice meetings, and improving organizational outcomes. Position Responsibilities: Groom multiple software product backlogs Execute daily stand-up and retrospective meetings Lead an Agile community of practice that includes Product Owners and process stakeholders Assist with sprint planning Monitor metrics and improve team outcomes Train teams on agile processes and tools Facilitate communication across teams Audit team performance and identify project risks Advise leadership on organizational progress This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/ Experience): This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment (An interim and/or final U.S. Secret Clearance Pre-Start may be required) Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Scrum master certification 2+ years of experience as a Scrum Master Experience with JIRA Hands-on experience with software development tools in the following areas: requirements management (e.g., Jama), backlog management and collaboration (e.g., Confluence, JIRA, Crowd), CI/CD (e.g., Artifactory/Xray, GitLab, Jenkins), testing (e.g., Micro Focus ALM, LRE, JMeter), and code quality/security (e.g., SonarQube, Coverity) Preferred Qualifications (Desired Skills/Experience): Level 3: 5 or more years' related work experience or an equivalent combination of education and experience Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Agile coach certification Experience with metrics collection and associated tools (Excel, eazyBI) Experience with hosting meetings and associated tools (Microsoft Teams, PowerPoint) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: Associate (Level 2): $94,350 - $127,650 Experienced (Level 3): $118,150 - $159,850 Senior (Level 4):$147,900 - $200,100 Applications for this position will be accepted until Aug. 28, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A final U.S. Secret Clearance Pre-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a highly motivated Agile -Release Train Engineer (RTE) (Experienced or Senior) to become part of a large Air Dominance Division Mission Systems Software team using Agile in Berkeley, MO. This position will lead and/or support an agile organization to implement new software capabilities within the platform as defined by a capability roadmap. The organization is responsible for the full lifecycle of software development including requirements, design, implementation, and testing for mission systems. The agile leader will be a servant leader and coach who oversees and optimizes the flow of value on the program using various tools including Jira and Confluence. The responsibilities of this position include: facilitating workshops as needed, escalate impediments, manage risk, help ensure value delivery, and drive relentless improvement. This leader will also coach leaders and teams in new processes and mindsets and will help sustain and relentlessly improve the Agile execution on the program. The candidate must have a solid grasp of how to scale Lean and Agile practices, and understand the unique opportunities and challenges associated with facilitating and continuously aligning a large organization with multiple stakeholders. Position Responsibilities: Coaches' leaders and teams in Lean-Agile practices and mindsets Drives relentless improvement and assess the agility level of the organization and help them improve Fosters preparation of Vision, Objectives and Program Backlogs Ensures backlogs are managed in accordance with defined standards Tracks the execution of features and capabilities Facilitates roadmap development Supports inter- and intra-team dependency mapping Prepares for and facilitates quarterly planning and execution of the plan Encourages cross-functional collaboration across the organization Works with Product Management, Product Owners, Scrum Masters and other stakeholders to help ensure strategy and execution alignment Help manage risks and dependencies Escalate and track impediments Ensure standards are established and followed Monitor and improve metrics to track and improve the flow of value Basic Qualifications (Required Skills/ Experience): Ability to obtain a U.S. Secret Security Clearance for which the U.S. Government requires U.S. Citizenship. Ability to obtain Secret U.S. Security clearance (Pre-Start) Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree 2+ years of experience with Scaled Agile Framework or Agile Methodologies 2+ years of experience with Agile delivery and metrics 1+ years of experience in a leadership role Preferred Qualifications (Desired Skills/Experience): Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Agile/SAFe training and/or certification, for example: SAFe Program Consultant (SPC) SAFe Release Train Engineer Certification (RTE) SAFe Scrum Master (SSM) Project Management Institute- Agile Certified Practitioner (PMI-ACP) Familiarity with Jira and Confluence Critical thinking skills Excellent written and verbal communication skills Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: Level 3 (Experienced): $118,150 - $159,850 Level 4 (Senior): $147,900 - $200,100 Applications for this position will be accepted until Aug. 28, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A final U.S. Secret Clearance Pre-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/25/2026
Full time
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a highly motivated Agile -Release Train Engineer (RTE) (Experienced or Senior) to become part of a large Air Dominance Division Mission Systems Software team using Agile in Berkeley, MO. This position will lead and/or support an agile organization to implement new software capabilities within the platform as defined by a capability roadmap. The organization is responsible for the full lifecycle of software development including requirements, design, implementation, and testing for mission systems. The agile leader will be a servant leader and coach who oversees and optimizes the flow of value on the program using various tools including Jira and Confluence. The responsibilities of this position include: facilitating workshops as needed, escalate impediments, manage risk, help ensure value delivery, and drive relentless improvement. This leader will also coach leaders and teams in new processes and mindsets and will help sustain and relentlessly improve the Agile execution on the program. The candidate must have a solid grasp of how to scale Lean and Agile practices, and understand the unique opportunities and challenges associated with facilitating and continuously aligning a large organization with multiple stakeholders. Position Responsibilities: Coaches' leaders and teams in Lean-Agile practices and mindsets Drives relentless improvement and assess the agility level of the organization and help them improve Fosters preparation of Vision, Objectives and Program Backlogs Ensures backlogs are managed in accordance with defined standards Tracks the execution of features and capabilities Facilitates roadmap development Supports inter- and intra-team dependency mapping Prepares for and facilitates quarterly planning and execution of the plan Encourages cross-functional collaboration across the organization Works with Product Management, Product Owners, Scrum Masters and other stakeholders to help ensure strategy and execution alignment Help manage risks and dependencies Escalate and track impediments Ensure standards are established and followed Monitor and improve metrics to track and improve the flow of value Basic Qualifications (Required Skills/ Experience): Ability to obtain a U.S. Secret Security Clearance for which the U.S. Government requires U.S. Citizenship. Ability to obtain Secret U.S. Security clearance (Pre-Start) Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree 2+ years of experience with Scaled Agile Framework or Agile Methodologies 2+ years of experience with Agile delivery and metrics 1+ years of experience in a leadership role Preferred Qualifications (Desired Skills/Experience): Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Agile/SAFe training and/or certification, for example: SAFe Program Consultant (SPC) SAFe Release Train Engineer Certification (RTE) SAFe Scrum Master (SSM) Project Management Institute- Agile Certified Practitioner (PMI-ACP) Familiarity with Jira and Confluence Critical thinking skills Excellent written and verbal communication skills Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: Level 3 (Experienced): $118,150 - $159,850 Level 4 (Senior): $147,900 - $200,100 Applications for this position will be accepted until Aug. 28, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A final U.S. Secret Clearance Pre-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a AI Individual Contributor Data Scientist to drive the strategic adoption and practical application of AI, particularly Generative AI, across USAA Federal Savings Bank (USAA FSB). You will identify and implement AI solutions - whether cutting-edge industry advancements, existing solutions from other USAA lines of business, or tools that connect and integrate various platforms and IT systems - to boost productivity, automate processes, reduce costs, and create new revenue streams within the financial services context. This includes actively scouting for and evaluating external AI tools and technologies through various channels, such as professional networks and ties to academia, AI events, conferences, academic research, and a keen awareness of technological advancements, to ensure we are leveraging the most innovative solutions available. These efforts will encompass exploring AI solutions that serve as intelligent work assistants, streamlining and optimizing routine tasks for our employees, ultimately enhancing the experience and value delivered to our USAA members, while also considering the visionary potential and ethical implications of these advancements. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manages project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develops best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintains expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participates in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 4 years of experience in predictive analytics or data analysis. 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience guiding and mentoring junior technical staff in business interactions and model building. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Demonstrated ability to translate complex data analysis into actionable business insights and strategic recommendations. Experience in AI/ML/Data Science, focused on product development, strategy, or modeling. Prior roles with leading tech companies (e.g., Apple, Meta, Amazon AWS, Google, FICO) in AI, automation, or digital product teams. Experience with developing and implementing AI solutions across diverse platforms and within complex data infrastructures. Experience in IT roles or IT-adjacent functions, demonstrating a strong understanding of technology systems and infrastructure, is a plus. Previous exposure to or understanding of the financial services sector is highly preferred. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability . click apply for full job details
08/24/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a AI Individual Contributor Data Scientist to drive the strategic adoption and practical application of AI, particularly Generative AI, across USAA Federal Savings Bank (USAA FSB). You will identify and implement AI solutions - whether cutting-edge industry advancements, existing solutions from other USAA lines of business, or tools that connect and integrate various platforms and IT systems - to boost productivity, automate processes, reduce costs, and create new revenue streams within the financial services context. This includes actively scouting for and evaluating external AI tools and technologies through various channels, such as professional networks and ties to academia, AI events, conferences, academic research, and a keen awareness of technological advancements, to ensure we are leveraging the most innovative solutions available. These efforts will encompass exploring AI solutions that serve as intelligent work assistants, streamlining and optimizing routine tasks for our employees, ultimately enhancing the experience and value delivered to our USAA members, while also considering the visionary potential and ethical implications of these advancements. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manages project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develops best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintains expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participates in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 4 years of experience in predictive analytics or data analysis. 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience guiding and mentoring junior technical staff in business interactions and model building. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Demonstrated ability to translate complex data analysis into actionable business insights and strategic recommendations. Experience in AI/ML/Data Science, focused on product development, strategy, or modeling. Prior roles with leading tech companies (e.g., Apple, Meta, Amazon AWS, Google, FICO) in AI, automation, or digital product teams. Experience with developing and implementing AI solutions across diverse platforms and within complex data infrastructures. Experience in IT roles or IT-adjacent functions, demonstrating a strong understanding of technology systems and infrastructure, is a plus. Previous exposure to or understanding of the financial services sector is highly preferred. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a AI Individual Contributor Data Scientist to drive the strategic adoption and practical application of AI, particularly Generative AI, across USAA Federal Savings Bank (USAA FSB). You will identify and implement AI solutions - whether cutting-edge industry advancements, existing solutions from other USAA lines of business, or tools that connect and integrate various platforms and IT systems - to boost productivity, automate processes, reduce costs, and create new revenue streams within the financial services context. This includes actively scouting for and evaluating external AI tools and technologies through various channels, such as professional networks and ties to academia, AI events, conferences, academic research, and a keen awareness of technological advancements, to ensure we are leveraging the most innovative solutions available. These efforts will encompass exploring AI solutions that serve as intelligent work assistants, streamlining and optimizing routine tasks for our employees, ultimately enhancing the experience and value delivered to our USAA members, while also considering the visionary potential and ethical implications of these advancements. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manages project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develops best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintains expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participates in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 4 years of experience in predictive analytics or data analysis. 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience guiding and mentoring junior technical staff in business interactions and model building. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Demonstrated ability to translate complex data analysis into actionable business insights and strategic recommendations. Experience in AI/ML/Data Science, focused on product development, strategy, or modeling. Prior roles with leading tech companies (e.g., Apple, Meta, Amazon AWS, Google, FICO) in AI, automation, or digital product teams. Experience with developing and implementing AI solutions across diverse platforms and within complex data infrastructures. Experience in IT roles or IT-adjacent functions, demonstrating a strong understanding of technology systems and infrastructure, is a plus. Previous exposure to or understanding of the financial services sector is highly preferred. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability . click apply for full job details
08/24/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a AI Individual Contributor Data Scientist to drive the strategic adoption and practical application of AI, particularly Generative AI, across USAA Federal Savings Bank (USAA FSB). You will identify and implement AI solutions - whether cutting-edge industry advancements, existing solutions from other USAA lines of business, or tools that connect and integrate various platforms and IT systems - to boost productivity, automate processes, reduce costs, and create new revenue streams within the financial services context. This includes actively scouting for and evaluating external AI tools and technologies through various channels, such as professional networks and ties to academia, AI events, conferences, academic research, and a keen awareness of technological advancements, to ensure we are leveraging the most innovative solutions available. These efforts will encompass exploring AI solutions that serve as intelligent work assistants, streamlining and optimizing routine tasks for our employees, ultimately enhancing the experience and value delivered to our USAA members, while also considering the visionary potential and ethical implications of these advancements. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manages project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develops best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintains expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participates in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 4 years of experience in predictive analytics or data analysis. 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience guiding and mentoring junior technical staff in business interactions and model building. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Demonstrated ability to translate complex data analysis into actionable business insights and strategic recommendations. Experience in AI/ML/Data Science, focused on product development, strategy, or modeling. Prior roles with leading tech companies (e.g., Apple, Meta, Amazon AWS, Google, FICO) in AI, automation, or digital product teams. Experience with developing and implementing AI solutions across diverse platforms and within complex data infrastructures. Experience in IT roles or IT-adjacent functions, demonstrating a strong understanding of technology systems and infrastructure, is a plus. Previous exposure to or understanding of the financial services sector is highly preferred. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a AI Individual Contributor Data Scientist to drive the strategic adoption and practical application of AI, particularly Generative AI, across USAA Federal Savings Bank (USAA FSB). You will identify and implement AI solutions - whether cutting-edge industry advancements, existing solutions from other USAA lines of business, or tools that connect and integrate various platforms and IT systems - to boost productivity, automate processes, reduce costs, and create new revenue streams within the financial services context. This includes actively scouting for and evaluating external AI tools and technologies through various channels, such as professional networks and ties to academia, AI events, conferences, academic research, and a keen awareness of technological advancements, to ensure we are leveraging the most innovative solutions available. These efforts will encompass exploring AI solutions that serve as intelligent work assistants, streamlining and optimizing routine tasks for our employees, ultimately enhancing the experience and value delivered to our USAA members, while also considering the visionary potential and ethical implications of these advancements. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manages project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develops best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintains expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participates in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 4 years of experience in predictive analytics or data analysis. 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience guiding and mentoring junior technical staff in business interactions and model building. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Demonstrated ability to translate complex data analysis into actionable business insights and strategic recommendations. Experience in AI/ML/Data Science, focused on product development, strategy, or modeling. Prior roles with leading tech companies (e.g., Apple, Meta, Amazon AWS, Google, FICO) in AI, automation, or digital product teams. Experience with developing and implementing AI solutions across diverse platforms and within complex data infrastructures. Experience in IT roles or IT-adjacent functions, demonstrating a strong understanding of technology systems and infrastructure, is a plus. Previous exposure to or understanding of the financial services sector is highly preferred. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability . click apply for full job details
08/24/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a AI Individual Contributor Data Scientist to drive the strategic adoption and practical application of AI, particularly Generative AI, across USAA Federal Savings Bank (USAA FSB). You will identify and implement AI solutions - whether cutting-edge industry advancements, existing solutions from other USAA lines of business, or tools that connect and integrate various platforms and IT systems - to boost productivity, automate processes, reduce costs, and create new revenue streams within the financial services context. This includes actively scouting for and evaluating external AI tools and technologies through various channels, such as professional networks and ties to academia, AI events, conferences, academic research, and a keen awareness of technological advancements, to ensure we are leveraging the most innovative solutions available. These efforts will encompass exploring AI solutions that serve as intelligent work assistants, streamlining and optimizing routine tasks for our employees, ultimately enhancing the experience and value delivered to our USAA members, while also considering the visionary potential and ethical implications of these advancements. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts. Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates complex business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Manages project milestones, risks, and impediments. Escalates potential issues that could limit project success or implementation. Develops best practices for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards. Maintains expertise and awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks. Participates in internal communities that drive the maintenance and transformation of data science technologies and culture. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 4 years of experience in predictive analytics or data analysis. 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts. Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience guiding and mentoring junior technical staff in business interactions and model building. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Demonstrated ability to translate complex data analysis into actionable business insights and strategic recommendations. Experience in AI/ML/Data Science, focused on product development, strategy, or modeling. Prior roles with leading tech companies (e.g., Apple, Meta, Amazon AWS, Google, FICO) in AI, automation, or digital product teams. Experience with developing and implementing AI solutions across diverse platforms and within complex data infrastructures. Experience in IT roles or IT-adjacent functions, demonstrating a strong understanding of technology systems and infrastructure, is a plus. Previous exposure to or understanding of the financial services sector is highly preferred. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability . click apply for full job details
