Job Description LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Answer incoming calls and respond to customer inquiries in a courteous and efficient manner. Provide accurate information about products, services, and company policies. Resolve customer issues and escalate complex cases to supervisors when necessary. Document all customer interactions in the CRM system. Meet or exceed performance metrics including call quality, handle time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent Minimum 1 year of experience in a contact center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proficiency in using computers and CRM systems. Fluent in English and Spanish is a plus. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Answer incoming calls and respond to customer inquiries in a courteous and efficient manner. Provide accurate information about products, services, and company policies. Resolve customer issues and escalate complex cases to supervisors when necessary. Document all customer interactions in the CRM system. Meet or exceed performance metrics including call quality, handle time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent Minimum 1 year of experience in a contact center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proficiency in using computers and CRM systems. Fluent in English and Spanish is a plus. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. . click apply for full job details
08/25/2026
Full time
Job Description LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Answer incoming calls and respond to customer inquiries in a courteous and efficient manner. Provide accurate information about products, services, and company policies. Resolve customer issues and escalate complex cases to supervisors when necessary. Document all customer interactions in the CRM system. Meet or exceed performance metrics including call quality, handle time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent Minimum 1 year of experience in a contact center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proficiency in using computers and CRM systems. Fluent in English and Spanish is a plus. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Answer incoming calls and respond to customer inquiries in a courteous and efficient manner. Provide accurate information about products, services, and company policies. Resolve customer issues and escalate complex cases to supervisors when necessary. Document all customer interactions in the CRM system. Meet or exceed performance metrics including call quality, handle time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent Minimum 1 year of experience in a contact center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proficiency in using computers and CRM systems. Fluent in English and Spanish is a plus. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. . click apply for full job details
Job Description POSITION SUMMARY The VP, Information Security & Compliance, will serve as the Company's Chief Information Security Officer and executive champion for our global enterprise security and compliance programs. Reporting directly to the Chief Legal Officer, this role will design, execute and mature an overarching security strategy that protects customer data, intellectual property and infrastructure across all of Veritone's business units, including, but not limited to commercial SaaS and high stringency public sector (federal, state and defense) environments. The role requires a rare blend of strategic vision, commercial SaaS agility, public sector governance (e.g., FedRAMP, NIST, DoD), and public company risk management capabilities (e.g., SOX, SEC disclosure requirements). WHAT YOU'LL DO Strategic Leadership & Governance Security Vision & Roadmap: Architect and execute a multi-year, enterprise wide information security and compliance strategy aligned with commercial growth targets and public sector expansion goals. Executive Presence: Serve as the primary security advisor to the Board of Directors, Executive Leadership Team and entire organization. Clearly translate complex security risks into actionable business terms. Team Leadership: Build, mentor and lead a high performing global security team and compliance organization across security operations, engineering, risk management and regulatory compliance Security Culture: Foster a company-wide security first culture through continuous training, awareness programs and cross-functional advocacy Compliance FedRAMP & Defense Authorizations: Lead the strategy, deployment and continuous monitoring required to achieve and maintain FedRAMP (moderate/high), StateRAMP, DoD/CMMC, and CJIS authorizations in cloud environments (AWS GovCloud/Azure Government) Commercial Frameworks: Oversee compliance and auditing for SOC 2 Type II, ISO 27001, PCI-DSS and global privacy standards (GDPR, CCPA/CPRA) Public Company Compliance: Partner with legal, finance and internal audit teams to maintain robust IT general controls (ITGCs) for SOX compliance and support SEC cybersecurity disclosure requirements Security Operations, Architecture & Incident Response Cloud & Product Architecture: Partner with Enterprise Architecture, Infrastructure, and Engineering teams to embed security controls into multi-tenant SaaS platforms, CI/CD pipelines, and cloud environments. Threat & Vulnerability Management: Direct vulnerability scanning, penetration testing, intrusion detection, and threat intelligence operations to proactively address emerging vector threats. Incident Management: Oversee breach investigations, threat response protocols, and tabletop exercises, ensuring rapid containment, notification, and mitigation when incidents arise. Enterprise Risk Management & Operations Third-Party & Vendor Risk: Establish and enforce third-party risk management (TPRM) programs to audit and secure vendor ecosystems, software supply chains, and external partners. M&A Due Diligence: Lead security and compliance due diligence for mergers and acquisitions, driving post-acquisition security integration strategies. Business Continuity & Resilience: Construct policies and operational frameworks for Business Continuity Planning (BCP), Disaster Recovery (DR), loss prevention, and fraud prevention. WHAT YOU'LL NEED Education: Bachelor of Science degree in Computer Science, Cybersecurity, Computer Engineering, Information Technology, or equivalent technical discipline. Executive Experience: 10+ years of progressive leadership experience in information security, cloud architecture, and compliance within a global, publicly traded cloud/SaaS technology company. Proven FedRAMP Track Record: Hands-on experience leading a cloud solution through the FedRAMP authorization lifecycle (PMO/JAB or Agency route) and continuous monitoring in AWS and/or Azure cloud environments. Dual-Domain Capability: Equal fluency in scaling commercial enterprise SaaS security and navigating rigid public sector regulatory landscapes (NIST 800-53, NIST 800-171, CMMC, CJIS, FISMA). Executive Presence & Communication: Exceptional ability to communicate security concepts to technical engineers, enterprise buyers, regulatory auditors, and Board members alike. Risk & Contract Negotiation: Demonstrated success negotiating security exhibits, data processing agreements (DPAs), and risk terms with enterprise clients and vendors. BONUS POINTS IF YOU HAVE Advanced Degree: Master's degree (M.S. in Cybersecurity/Computer Science or MBA). Industry Certifications: Active professional certifications such as CISSP, CISM, CRISC, CISA, or CCSP. Security Clearance: Active or clearable U.S. Government Security Clearance (DoD Secret or Top Secret preferred). AI/ML Security: Knowledge of security, privacy, and governance frameworks surrounding Artificial Intelligence and Machine Learning workloads. DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. (Colorado & California Only ): The Annual salary listed for the position is a range of $200,000-$250,000. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits. Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado & California.
08/25/2026
Full time
Job Description POSITION SUMMARY The VP, Information Security & Compliance, will serve as the Company's Chief Information Security Officer and executive champion for our global enterprise security and compliance programs. Reporting directly to the Chief Legal Officer, this role will design, execute and mature an overarching security strategy that protects customer data, intellectual property and infrastructure across all of Veritone's business units, including, but not limited to commercial SaaS and high stringency public sector (federal, state and defense) environments. The role requires a rare blend of strategic vision, commercial SaaS agility, public sector governance (e.g., FedRAMP, NIST, DoD), and public company risk management capabilities (e.g., SOX, SEC disclosure requirements). WHAT YOU'LL DO Strategic Leadership & Governance Security Vision & Roadmap: Architect and execute a multi-year, enterprise wide information security and compliance strategy aligned with commercial growth targets and public sector expansion goals. Executive Presence: Serve as the primary security advisor to the Board of Directors, Executive Leadership Team and entire organization. Clearly translate complex security risks into actionable business terms. Team Leadership: Build, mentor and lead a high performing global security team and compliance organization across security operations, engineering, risk management and regulatory compliance Security Culture: Foster a company-wide security first culture through continuous training, awareness programs and cross-functional advocacy Compliance FedRAMP & Defense Authorizations: Lead the strategy, deployment and continuous monitoring required to achieve and maintain FedRAMP (moderate/high), StateRAMP, DoD/CMMC, and CJIS authorizations in cloud environments (AWS GovCloud/Azure Government) Commercial Frameworks: Oversee compliance and auditing for SOC 2 Type II, ISO 27001, PCI-DSS and global privacy standards (GDPR, CCPA/CPRA) Public Company Compliance: Partner with legal, finance and internal audit teams to maintain robust IT general controls (ITGCs) for SOX compliance and support SEC cybersecurity disclosure requirements Security Operations, Architecture & Incident Response Cloud & Product Architecture: Partner with Enterprise Architecture, Infrastructure, and Engineering teams to embed security controls into multi-tenant SaaS platforms, CI/CD pipelines, and cloud environments. Threat & Vulnerability Management: Direct vulnerability scanning, penetration testing, intrusion detection, and threat intelligence operations to proactively address emerging vector threats. Incident Management: Oversee breach investigations, threat response protocols, and tabletop exercises, ensuring rapid containment, notification, and mitigation when incidents arise. Enterprise Risk Management & Operations Third-Party & Vendor Risk: Establish and enforce third-party risk management (TPRM) programs to audit and secure vendor ecosystems, software supply chains, and external partners. M&A Due Diligence: Lead security and compliance due diligence for mergers and acquisitions, driving post-acquisition security integration strategies. Business Continuity & Resilience: Construct policies and operational frameworks for Business Continuity Planning (BCP), Disaster Recovery (DR), loss prevention, and fraud prevention. WHAT YOU'LL NEED Education: Bachelor of Science degree in Computer Science, Cybersecurity, Computer Engineering, Information Technology, or equivalent technical discipline. Executive Experience: 10+ years of progressive leadership experience in information security, cloud architecture, and compliance within a global, publicly traded cloud/SaaS technology company. Proven FedRAMP Track Record: Hands-on experience leading a cloud solution through the FedRAMP authorization lifecycle (PMO/JAB or Agency route) and continuous monitoring in AWS and/or Azure cloud environments. Dual-Domain Capability: Equal fluency in scaling commercial enterprise SaaS security and navigating rigid public sector regulatory landscapes (NIST 800-53, NIST 800-171, CMMC, CJIS, FISMA). Executive Presence & Communication: Exceptional ability to communicate security concepts to technical engineers, enterprise buyers, regulatory auditors, and Board members alike. Risk & Contract Negotiation: Demonstrated success negotiating security exhibits, data processing agreements (DPAs), and risk terms with enterprise clients and vendors. BONUS POINTS IF YOU HAVE Advanced Degree: Master's degree (M.S. in Cybersecurity/Computer Science or MBA). Industry Certifications: Active professional certifications such as CISSP, CISM, CRISC, CISA, or CCSP. Security Clearance: Active or clearable U.S. Government Security Clearance (DoD Secret or Top Secret preferred). AI/ML Security: Knowledge of security, privacy, and governance frameworks surrounding Artificial Intelligence and Machine Learning workloads. DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. (Colorado & California Only ): The Annual salary listed for the position is a range of $200,000-$250,000. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits. Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado & California.
Job Description Job Description Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance. POSITION SUMMARY Avenue 365 Lender Services is seeking a detail-oriented and customer-focused Premier Title Specialist to support Premier and Retail title processing, curative, and closing operations. This role provides end-to-end transaction support for both refinance and purchase files, ensuring timely title clearance, accurate documentation, and compliance with client and internal service level agreements (SLAs). The Premier Specialist serves as a primary point of contact for loan officers, processors, borrowers, attorneys, realtors, and vendors throughout the life of the file. The role emphasizes superior customer service, collaboration across teams, and adherence to underwriting and operational standards to ensure a smooth closing experience and high customer satisfaction. DESCRIPTION Transaction Processing & Title Review Review title search materials for vesting, legal descriptions, liens, judgments, and exceptions to be satisfied prior to closing. Order title searches, tax certificates, and other required documentation. Review and prepare CPLs, wiring instructions, title commitments, property reports, Attorney Opinion Letters, and conditional CTC/ATS documents. Work with underwriting to clear complex title issues and obtain over-the-limit liability approvals. Ensure compliance with underwriting guidelines, internal policies, and client requirements. Contract & File Management Coordinate loan and cash purchase transactions, including processing contracts and tracking earnest money. Ensure all file data is entered accurately and maintained within internal systems. Monitor and adhere to contractual timelines to maintain compliance throughout the transaction lifecycle. Closing Coordination Collaborate with scheduling teams to facilitate timely closing appointments. Partner with the closing team to coordinate and oversee preparation of CD/HUD settlement statements and ensure timely approval. Prepare and order documents required for settlement. Send closing packages to notary closers and provide settlement instructions. Perform final pre-closing review for taxes, premiums, endorsements, vesting, and checklist accuracy. Post-Closing Support Perform post-closing review of executed packages. Assist Funding, Recording, and Policy teams as needed to ensure timely completion of post-closing activities. Customer Service & Communication Provide courteous, professional, and responsive customer service to borrowers, sellers, lenders, agents, attorneys, and vendors. Maintain daily communication with internal and external partners throughout the transaction lifecycle. Ensure a positive customer experience while managing deadlines and high-volume workflows. Qualifications and Education Requirements High School Diploma or equivalent required. Minimum 2+ years of real estate title, closing, and document processing experience required. Minimum 1+ year of industry purchase experience required. Minimum 1+ years of National experience preferred. Proficient in Microsoft Office, Microsoft Word, Microsoft Excel, Windows based programs. Skills, Abilities, and Knowledge Excellent oral communication skills, including ability to effectively communicate with internal staff and external customers. Excellent written communication skills to communicate with both internal and external customers. Strong attention to detail and organization and ability to work efficiently and accurately. Ability to prioritize workload and multitask. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Work Environment and Physical Requirements Working on-site at assigned office location. Regular and punctual attendance adhering to schedule established by leadership. Sedentary work in a stationary position at a cubicle for prolonged periods of time. Constant repetitive motions required for operating a computer, such as typing and managing phone calls. Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures. Light lifting and carrying (up to 25 lbs.). Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement. Why Newrez We're a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self. Company Benefits: We offer benefits, programs, and perks that support you in every aspect of your life. Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave Adoption Assistance Tuition & Certification reimbursement Employee Mortgage Loan Program The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you'll have opportunities to give back, lead, and make a difference. 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception) Matching Gifts Program - dollar-for-dollar up to $1,000 Access to grants, nonprofit resources, and volunteer opportunities More than $6,000,000 donated since 2020 1 in 5 employees participates in at least one Employee Resource Group (ERG) Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
08/25/2026
Full time
Job Description Job Description Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance. POSITION SUMMARY Avenue 365 Lender Services is seeking a detail-oriented and customer-focused Premier Title Specialist to support Premier and Retail title processing, curative, and closing operations. This role provides end-to-end transaction support for both refinance and purchase files, ensuring timely title clearance, accurate documentation, and compliance with client and internal service level agreements (SLAs). The Premier Specialist serves as a primary point of contact for loan officers, processors, borrowers, attorneys, realtors, and vendors throughout the life of the file. The role emphasizes superior customer service, collaboration across teams, and adherence to underwriting and operational standards to ensure a smooth closing experience and high customer satisfaction. DESCRIPTION Transaction Processing & Title Review Review title search materials for vesting, legal descriptions, liens, judgments, and exceptions to be satisfied prior to closing. Order title searches, tax certificates, and other required documentation. Review and prepare CPLs, wiring instructions, title commitments, property reports, Attorney Opinion Letters, and conditional CTC/ATS documents. Work with underwriting to clear complex title issues and obtain over-the-limit liability approvals. Ensure compliance with underwriting guidelines, internal policies, and client requirements. Contract & File Management Coordinate loan and cash purchase transactions, including processing contracts and tracking earnest money. Ensure all file data is entered accurately and maintained within internal systems. Monitor and adhere to contractual timelines to maintain compliance throughout the transaction lifecycle. Closing Coordination Collaborate with scheduling teams to facilitate timely closing appointments. Partner with the closing team to coordinate and oversee preparation of CD/HUD settlement statements and ensure timely approval. Prepare and order documents required for settlement. Send closing packages to notary closers and provide settlement instructions. Perform final pre-closing review for taxes, premiums, endorsements, vesting, and checklist accuracy. Post-Closing Support Perform post-closing review of executed packages. Assist Funding, Recording, and Policy teams as needed to ensure timely completion of post-closing activities. Customer Service & Communication Provide courteous, professional, and responsive customer service to borrowers, sellers, lenders, agents, attorneys, and vendors. Maintain daily communication with internal and external partners throughout the transaction lifecycle. Ensure a positive customer experience while managing deadlines and high-volume workflows. Qualifications and Education Requirements High School Diploma or equivalent required. Minimum 2+ years of real estate title, closing, and document processing experience required. Minimum 1+ year of industry purchase experience required. Minimum 1+ years of National experience preferred. Proficient in Microsoft Office, Microsoft Word, Microsoft Excel, Windows based programs. Skills, Abilities, and Knowledge Excellent oral communication skills, including ability to effectively communicate with internal staff and external customers. Excellent written communication skills to communicate with both internal and external customers. Strong attention to detail and organization and ability to work efficiently and accurately. Ability to prioritize workload and multitask. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Work Environment and Physical Requirements Working on-site at assigned office location. Regular and punctual attendance adhering to schedule established by leadership. Sedentary work in a stationary position at a cubicle for prolonged periods of time. Constant repetitive motions required for operating a computer, such as typing and managing phone calls. Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures. Light lifting and carrying (up to 25 lbs.). Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement. Why Newrez We're a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self. Company Benefits: We offer benefits, programs, and perks that support you in every aspect of your life. Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave Adoption Assistance Tuition & Certification reimbursement Employee Mortgage Loan Program The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you'll have opportunities to give back, lead, and make a difference. 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception) Matching Gifts Program - dollar-for-dollar up to $1,000 Access to grants, nonprofit resources, and volunteer opportunities More than $6,000,000 donated since 2020 1 in 5 employees participates in at least one Employee Resource Group (ERG) Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is within the American Airlines Credit Union. The role is responsible for leading the team that handles adjustments, loan modifications, credit insurance processing, GAP claims, and credit bureau reporting/disputes. What you'll do Lead department short-term projects with a focus on those with high member impact Supervise testing for core system releases and enhancements Assist with system and process changes required by regulation Manage Core System procedures for collateral protection insurance Participate in new product implementation as it relates to servicing Support front line staff with loan and procedural issues Maintain policies and procedures related to servicing and recommend enhancements to existing system programs, tools and procedures Process loan maintenance and related adjustments Assist manager with preparing reports on departmental achievements, activities and key performance metrics Assist with research, response and resolution of loan and related servicing complaints Perform other duties as assigned The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Business or Finance Three or more years of consumer loan origination or loan servicing experience Experience with AACU's current systems Previous supervisory or leadership experience Skills, Licenses & Certifications Skilled in Microsoft Office software (e.g., Word, Excel, PowerPoint) and SQL gained through either work experience with the software or education and hands-on use of the software Ability to demonstrate excellent oral and written communication skills and exercise effective interpersonal skills with the ability to communicate with all levels of staff and management Ability to demonstrate excellent people management and employee engagement skills, including leading, developing, coaching and motivating staff Ability to supervise multiple team members Ability to proactively identify opportunities for improvement and effectively implement change when needed Ability to self-motivate with strong organization skills and capacity for attention to detail Ability to perform in a fast-paced environment, handle multiple tasks and manage to deadlines Ability to demonstrate strong analytical and decision-making skills Ability to work independently with minimal supervision Ability to maintain satisfactory performance and attendance Must pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/25/2026
Full time
Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is within the American Airlines Credit Union. The role is responsible for leading the team that handles adjustments, loan modifications, credit insurance processing, GAP claims, and credit bureau reporting/disputes. What you'll do Lead department short-term projects with a focus on those with high member impact Supervise testing for core system releases and enhancements Assist with system and process changes required by regulation Manage Core System procedures for collateral protection insurance Participate in new product implementation as it relates to servicing Support front line staff with loan and procedural issues Maintain policies and procedures related to servicing and recommend enhancements to existing system programs, tools and procedures Process loan maintenance and related adjustments Assist manager with preparing reports on departmental achievements, activities and key performance metrics Assist with research, response and resolution of loan and related servicing complaints Perform other duties as assigned The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Business or Finance Three or more years of consumer loan origination or loan servicing experience Experience with AACU's current systems Previous supervisory or leadership experience Skills, Licenses & Certifications Skilled in Microsoft Office software (e.g., Word, Excel, PowerPoint) and SQL gained through either work experience with the software or education and hands-on use of the software Ability to demonstrate excellent oral and written communication skills and exercise effective interpersonal skills with the ability to communicate with all levels of staff and management Ability to demonstrate excellent people management and employee engagement skills, including leading, developing, coaching and motivating staff Ability to supervise multiple team members Ability to proactively identify opportunities for improvement and effectively implement change when needed Ability to self-motivate with strong organization skills and capacity for attention to detail Ability to perform in a fast-paced environment, handle multiple tasks and manage to deadlines Ability to demonstrate strong analytical and decision-making skills Ability to work independently with minimal supervision Ability to maintain satisfactory performance and attendance Must pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Job Description POSITION SUMMARY The VP, Information Security & Compliance, will serve as the Company's Chief Information Security Officer and executive champion for our global enterprise security and compliance programs. Reporting directly to the Chief Legal Officer, this role will design, execute and mature an overarching security strategy that protects customer data, intellectual property and infrastructure across all of Veritone's business units, including, but not limited to commercial SaaS and high stringency public sector (federal, state and defense) environments. The role requires a rare blend of strategic vision, commercial SaaS agility, public sector governance (e.g., FedRAMP, NIST, DoD), and public company risk management capabilities (e.g., SOX, SEC disclosure requirements). WHAT YOU'LL DO Strategic Leadership & Governance Security Vision & Roadmap: Architect and execute a multi-year, enterprise wide information security and compliance strategy aligned with commercial growth targets and public sector expansion goals. Executive Presence: Serve as the primary security advisor to the Board of Directors, Executive Leadership Team and entire organization. Clearly translate complex security risks into actionable business terms. Team Leadership: Build, mentor and lead a high performing global security team and compliance organization across security operations, engineering, risk management and regulatory compliance Security Culture: Foster a company-wide security first culture through continuous training, awareness programs and cross-functional advocacy Compliance FedRAMP & Defense Authorizations: Lead the strategy, deployment and continuous monitoring required to achieve and maintain FedRAMP (moderate/high), StateRAMP, DoD/CMMC, and CJIS authorizations in cloud environments (AWS GovCloud/Azure Government) Commercial Frameworks: Oversee compliance and auditing for SOC 2 Type II, ISO 27001, PCI-DSS and global privacy standards (GDPR, CCPA/CPRA) Public Company Compliance: Partner with legal, finance and internal audit teams to maintain robust IT general controls (ITGCs) for SOX compliance and support SEC cybersecurity disclosure requirements Security Operations, Architecture & Incident Response Cloud & Product Architecture: Partner with Enterprise Architecture, Infrastructure, and Engineering teams to embed security controls into multi-tenant SaaS platforms, CI/CD pipelines, and cloud environments. Threat & Vulnerability Management: Direct vulnerability scanning, penetration testing, intrusion detection, and threat intelligence operations to proactively address emerging vector threats. Incident Management: Oversee breach investigations, threat response protocols, and tabletop exercises, ensuring rapid containment, notification, and mitigation when incidents arise. Enterprise Risk Management & Operations Third-Party & Vendor Risk: Establish and enforce third-party risk management (TPRM) programs to audit and secure vendor ecosystems, software supply chains, and external partners. M&A Due Diligence: Lead security and compliance due diligence for mergers and acquisitions, driving post-acquisition security integration strategies. Business Continuity & Resilience: Construct policies and operational frameworks for Business Continuity Planning (BCP), Disaster Recovery (DR), loss prevention, and fraud prevention. WHAT YOU'LL NEED Education: Bachelor of Science degree in Computer Science, Cybersecurity, Computer Engineering, Information Technology, or equivalent technical discipline. Executive Experience: 10+ years of progressive leadership experience in information security, cloud architecture, and compliance within a global, publicly traded cloud/SaaS technology company. Proven FedRAMP Track Record: Hands-on experience leading a cloud solution through the FedRAMP authorization lifecycle (PMO/JAB or Agency route) and continuous monitoring in AWS and/or Azure cloud environments. Dual-Domain Capability: Equal fluency in scaling commercial enterprise SaaS security and navigating rigid public sector regulatory landscapes (NIST 800-53, NIST 800-171, CMMC, CJIS, FISMA). Executive Presence & Communication: Exceptional ability to communicate security concepts to technical engineers, enterprise buyers, regulatory auditors, and Board members alike. Risk & Contract Negotiation: Demonstrated success negotiating security exhibits, data processing agreements (DPAs), and risk terms with enterprise clients and vendors. BONUS POINTS IF YOU HAVE Advanced Degree: Master's degree (M.S. in Cybersecurity/Computer Science or MBA). Industry Certifications: Active professional certifications such as CISSP, CISM, CRISC, CISA, or CCSP. Security Clearance: Active or clearable U.S. Government Security Clearance (DoD Secret or Top Secret preferred). AI/ML Security: Knowledge of security, privacy, and governance frameworks surrounding Artificial Intelligence and Machine Learning workloads. DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. (Colorado & California Only ): The Annual salary listed for the position is a range of $200,000-$250,000. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits. Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado & California.
08/25/2026
Full time
Job Description POSITION SUMMARY The VP, Information Security & Compliance, will serve as the Company's Chief Information Security Officer and executive champion for our global enterprise security and compliance programs. Reporting directly to the Chief Legal Officer, this role will design, execute and mature an overarching security strategy that protects customer data, intellectual property and infrastructure across all of Veritone's business units, including, but not limited to commercial SaaS and high stringency public sector (federal, state and defense) environments. The role requires a rare blend of strategic vision, commercial SaaS agility, public sector governance (e.g., FedRAMP, NIST, DoD), and public company risk management capabilities (e.g., SOX, SEC disclosure requirements). WHAT YOU'LL DO Strategic Leadership & Governance Security Vision & Roadmap: Architect and execute a multi-year, enterprise wide information security and compliance strategy aligned with commercial growth targets and public sector expansion goals. Executive Presence: Serve as the primary security advisor to the Board of Directors, Executive Leadership Team and entire organization. Clearly translate complex security risks into actionable business terms. Team Leadership: Build, mentor and lead a high performing global security team and compliance organization across security operations, engineering, risk management and regulatory compliance Security Culture: Foster a company-wide security first culture through continuous training, awareness programs and cross-functional advocacy Compliance FedRAMP & Defense Authorizations: Lead the strategy, deployment and continuous monitoring required to achieve and maintain FedRAMP (moderate/high), StateRAMP, DoD/CMMC, and CJIS authorizations in cloud environments (AWS GovCloud/Azure Government) Commercial Frameworks: Oversee compliance and auditing for SOC 2 Type II, ISO 27001, PCI-DSS and global privacy standards (GDPR, CCPA/CPRA) Public Company Compliance: Partner with legal, finance and internal audit teams to maintain robust IT general controls (ITGCs) for SOX compliance and support SEC cybersecurity disclosure requirements Security Operations, Architecture & Incident Response Cloud & Product Architecture: Partner with Enterprise Architecture, Infrastructure, and Engineering teams to embed security controls into multi-tenant SaaS platforms, CI/CD pipelines, and cloud environments. Threat & Vulnerability Management: Direct vulnerability scanning, penetration testing, intrusion detection, and threat intelligence operations to proactively address emerging vector threats. Incident Management: Oversee breach investigations, threat response protocols, and tabletop exercises, ensuring rapid containment, notification, and mitigation when incidents arise. Enterprise Risk Management & Operations Third-Party & Vendor Risk: Establish and enforce third-party risk management (TPRM) programs to audit and secure vendor ecosystems, software supply chains, and external partners. M&A Due Diligence: Lead security and compliance due diligence for mergers and acquisitions, driving post-acquisition security integration strategies. Business Continuity & Resilience: Construct policies and operational frameworks for Business Continuity Planning (BCP), Disaster Recovery (DR), loss prevention, and fraud prevention. WHAT YOU'LL NEED Education: Bachelor of Science degree in Computer Science, Cybersecurity, Computer Engineering, Information Technology, or equivalent technical discipline. Executive Experience: 10+ years of progressive leadership experience in information security, cloud architecture, and compliance within a global, publicly traded cloud/SaaS technology company. Proven FedRAMP Track Record: Hands-on experience leading a cloud solution through the FedRAMP authorization lifecycle (PMO/JAB or Agency route) and continuous monitoring in AWS and/or Azure cloud environments. Dual-Domain Capability: Equal fluency in scaling commercial enterprise SaaS security and navigating rigid public sector regulatory landscapes (NIST 800-53, NIST 800-171, CMMC, CJIS, FISMA). Executive Presence & Communication: Exceptional ability to communicate security concepts to technical engineers, enterprise buyers, regulatory auditors, and Board members alike. Risk & Contract Negotiation: Demonstrated success negotiating security exhibits, data processing agreements (DPAs), and risk terms with enterprise clients and vendors. BONUS POINTS IF YOU HAVE Advanced Degree: Master's degree (M.S. in Cybersecurity/Computer Science or MBA). Industry Certifications: Active professional certifications such as CISSP, CISM, CRISC, CISA, or CCSP. Security Clearance: Active or clearable U.S. Government Security Clearance (DoD Secret or Top Secret preferred). AI/ML Security: Knowledge of security, privacy, and governance frameworks surrounding Artificial Intelligence and Machine Learning workloads. DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. (Colorado & California Only ): The Annual salary listed for the position is a range of $200,000-$250,000. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits. Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado & California.
Job Description POSITION SUMMARY The VP, Information Security & Compliance, will serve as the Company's Chief Information Security Officer and executive champion for our global enterprise security and compliance programs. Reporting directly to the Chief Legal Officer, this role will design, execute and mature an overarching security strategy that protects customer data, intellectual property and infrastructure across all of Veritone's business units, including, but not limited to commercial SaaS and high stringency public sector (federal, state and defense) environments. The role requires a rare blend of strategic vision, commercial SaaS agility, public sector governance (e.g., FedRAMP, NIST, DoD), and public company risk management capabilities (e.g., SOX, SEC disclosure requirements). WHAT YOU'LL DO Strategic Leadership & Governance Security Vision & Roadmap: Architect and execute a multi-year, enterprise wide information security and compliance strategy aligned with commercial growth targets and public sector expansion goals. Executive Presence: Serve as the primary security advisor to the Board of Directors, Executive Leadership Team and entire organization. Clearly translate complex security risks into actionable business terms. Team Leadership: Build, mentor and lead a high performing global security team and compliance organization across security operations, engineering, risk management and regulatory compliance Security Culture: Foster a company-wide security first culture through continuous training, awareness programs and cross-functional advocacy Compliance FedRAMP & Defense Authorizations: Lead the strategy, deployment and continuous monitoring required to achieve and maintain FedRAMP (moderate/high), StateRAMP, DoD/CMMC, and CJIS authorizations in cloud environments (AWS GovCloud/Azure Government) Commercial Frameworks: Oversee compliance and auditing for SOC 2 Type II, ISO 27001, PCI-DSS and global privacy standards (GDPR, CCPA/CPRA) Public Company Compliance: Partner with legal, finance and internal audit teams to maintain robust IT general controls (ITGCs) for SOX compliance and support SEC cybersecurity disclosure requirements Security Operations, Architecture & Incident Response Cloud & Product Architecture: Partner with Enterprise Architecture, Infrastructure, and Engineering teams to embed security controls into multi-tenant SaaS platforms, CI/CD pipelines, and cloud environments. Threat & Vulnerability Management: Direct vulnerability scanning, penetration testing, intrusion detection, and threat intelligence operations to proactively address emerging vector threats. Incident Management: Oversee breach investigations, threat response protocols, and tabletop exercises, ensuring rapid containment, notification, and mitigation when incidents arise. Enterprise Risk Management & Operations Third-Party & Vendor Risk: Establish and enforce third-party risk management (TPRM) programs to audit and secure vendor ecosystems, software supply chains, and external partners. M&A Due Diligence: Lead security and compliance due diligence for mergers and acquisitions, driving post-acquisition security integration strategies. Business Continuity & Resilience: Construct policies and operational frameworks for Business Continuity Planning (BCP), Disaster Recovery (DR), loss prevention, and fraud prevention. WHAT YOU'LL NEED Education: Bachelor of Science degree in Computer Science, Cybersecurity, Computer Engineering, Information Technology, or equivalent technical discipline. Executive Experience: 10+ years of progressive leadership experience in information security, cloud architecture, and compliance within a global, publicly traded cloud/SaaS technology company. Proven FedRAMP Track Record: Hands-on experience leading a cloud solution through the FedRAMP authorization lifecycle (PMO/JAB or Agency route) and continuous monitoring in AWS and/or Azure cloud environments. Dual-Domain Capability: Equal fluency in scaling commercial enterprise SaaS security and navigating rigid public sector regulatory landscapes (NIST 800-53, NIST 800-171, CMMC, CJIS, FISMA). Executive Presence & Communication: Exceptional ability to communicate security concepts to technical engineers, enterprise buyers, regulatory auditors, and Board members alike. Risk & Contract Negotiation: Demonstrated success negotiating security exhibits, data processing agreements (DPAs), and risk terms with enterprise clients and vendors. BONUS POINTS IF YOU HAVE Advanced Degree: Master's degree (M.S. in Cybersecurity/Computer Science or MBA). Industry Certifications: Active professional certifications such as CISSP, CISM, CRISC, CISA, or CCSP. Security Clearance: Active or clearable U.S. Government Security Clearance (DoD Secret or Top Secret preferred). AI/ML Security: Knowledge of security, privacy, and governance frameworks surrounding Artificial Intelligence and Machine Learning workloads. DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. (Colorado & California Only ): The Annual salary listed for the position is a range of $200,000-$250,000. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits. Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado & California.
08/25/2026
Full time
Job Description POSITION SUMMARY The VP, Information Security & Compliance, will serve as the Company's Chief Information Security Officer and executive champion for our global enterprise security and compliance programs. Reporting directly to the Chief Legal Officer, this role will design, execute and mature an overarching security strategy that protects customer data, intellectual property and infrastructure across all of Veritone's business units, including, but not limited to commercial SaaS and high stringency public sector (federal, state and defense) environments. The role requires a rare blend of strategic vision, commercial SaaS agility, public sector governance (e.g., FedRAMP, NIST, DoD), and public company risk management capabilities (e.g., SOX, SEC disclosure requirements). WHAT YOU'LL DO Strategic Leadership & Governance Security Vision & Roadmap: Architect and execute a multi-year, enterprise wide information security and compliance strategy aligned with commercial growth targets and public sector expansion goals. Executive Presence: Serve as the primary security advisor to the Board of Directors, Executive Leadership Team and entire organization. Clearly translate complex security risks into actionable business terms. Team Leadership: Build, mentor and lead a high performing global security team and compliance organization across security operations, engineering, risk management and regulatory compliance Security Culture: Foster a company-wide security first culture through continuous training, awareness programs and cross-functional advocacy Compliance FedRAMP & Defense Authorizations: Lead the strategy, deployment and continuous monitoring required to achieve and maintain FedRAMP (moderate/high), StateRAMP, DoD/CMMC, and CJIS authorizations in cloud environments (AWS GovCloud/Azure Government) Commercial Frameworks: Oversee compliance and auditing for SOC 2 Type II, ISO 27001, PCI-DSS and global privacy standards (GDPR, CCPA/CPRA) Public Company Compliance: Partner with legal, finance and internal audit teams to maintain robust IT general controls (ITGCs) for SOX compliance and support SEC cybersecurity disclosure requirements Security Operations, Architecture & Incident Response Cloud & Product Architecture: Partner with Enterprise Architecture, Infrastructure, and Engineering teams to embed security controls into multi-tenant SaaS platforms, CI/CD pipelines, and cloud environments. Threat & Vulnerability Management: Direct vulnerability scanning, penetration testing, intrusion detection, and threat intelligence operations to proactively address emerging vector threats. Incident Management: Oversee breach investigations, threat response protocols, and tabletop exercises, ensuring rapid containment, notification, and mitigation when incidents arise. Enterprise Risk Management & Operations Third-Party & Vendor Risk: Establish and enforce third-party risk management (TPRM) programs to audit and secure vendor ecosystems, software supply chains, and external partners. M&A Due Diligence: Lead security and compliance due diligence for mergers and acquisitions, driving post-acquisition security integration strategies. Business Continuity & Resilience: Construct policies and operational frameworks for Business Continuity Planning (BCP), Disaster Recovery (DR), loss prevention, and fraud prevention. WHAT YOU'LL NEED Education: Bachelor of Science degree in Computer Science, Cybersecurity, Computer Engineering, Information Technology, or equivalent technical discipline. Executive Experience: 10+ years of progressive leadership experience in information security, cloud architecture, and compliance within a global, publicly traded cloud/SaaS technology company. Proven FedRAMP Track Record: Hands-on experience leading a cloud solution through the FedRAMP authorization lifecycle (PMO/JAB or Agency route) and continuous monitoring in AWS and/or Azure cloud environments. Dual-Domain Capability: Equal fluency in scaling commercial enterprise SaaS security and navigating rigid public sector regulatory landscapes (NIST 800-53, NIST 800-171, CMMC, CJIS, FISMA). Executive Presence & Communication: Exceptional ability to communicate security concepts to technical engineers, enterprise buyers, regulatory auditors, and Board members alike. Risk & Contract Negotiation: Demonstrated success negotiating security exhibits, data processing agreements (DPAs), and risk terms with enterprise clients and vendors. BONUS POINTS IF YOU HAVE Advanced Degree: Master's degree (M.S. in Cybersecurity/Computer Science or MBA). Industry Certifications: Active professional certifications such as CISSP, CISM, CRISC, CISA, or CCSP. Security Clearance: Active or clearable U.S. Government Security Clearance (DoD Secret or Top Secret preferred). AI/ML Security: Knowledge of security, privacy, and governance frameworks surrounding Artificial Intelligence and Machine Learning workloads. DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. (Colorado & California Only ): The Annual salary listed for the position is a range of $200,000-$250,000. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits. Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado & California.
Siena Catholic Schools of Racine
Racine, Wisconsin
Job Description Job Description Siena Catholic Schools of Racine comprises six elementary/middle schools and one high school that serve more than 1,600 students. Sharing your skills will guide the organization toward its goal of ensuring excellence in academics, nurturing faith formation, and developing healthy students. Do you want a role that will help guide the success of an organization? As an Development & Alumni Engagement Coordinator, here is why you should choose Siena Catholic Schools of Racine: Build Relationships: Work with Alumni and members of the community to build the reputation of Siena Catholic Schools. Faith-based approach to education: we believe that when rooted in faith and tradition, students are able to grow in mind, body, and faith. Diverse urban student population: we value the strengths of the communities we are a part of. Teamwork: You will be part of a larger team focused on the advancement of our mission, and have individual responsibilities that will have a positive impact. Position Summary: This role has primary responsibility for managing the donor and alumni database while coordinating alumni engagement initiatives that strengthen lifelong relationships with Siena Catholic Schools. The position oversees database integrity, gift processing, reporting, acknowledgements, and financial reconciliation, while leading alumni communications, volunteer engagement, special events, and the continued development of the Siena Catholic Schools Alumni Association in support of the network's advancement goals. Essential Duties & Responsibilities Maintain the overall quality, accuracy, and integrity of the Raiser's Edge database, including collaborating with the Raiser's Edge consultant to troubleshoot issues, implement updates, and stay current with system enhancements. Serve as the internal Raiser's Edge resource by promoting best practices, standardizing data entry procedures, and training staff on system updates and functionality. Maintain accurate and comprehensive alumni records, including engagement history, event participation, communications, and giving activity to support relationship management and fundraising efforts. Maintain accurate and current donor records, including cultivation activities, giving history, solicitation strategies, stewardship, and reporting needs. Generate, manage, and edit mailing lists, donor lists, and other database queries to support publications, fundraising appeals, events, and organizational communications. Administer the matching gift program, including processing requests and ensuring proper documentation and acknowledgment. Ensure timely and accurate acknowledgment of all charitable contributions through written and electronic correspondence. Prepare and distribute reports that track fundraising performance, campaign progress, donor activity, and other Advancement metrics. Perform administrative functions that support the daily operations of the Development Office. Collaborate with and support other members of the Development team as needed. Alumni Relations Develop and implement an annual alumni engagement strategy that fosters lifelong relationships through communications, volunteer opportunities, events, networking, and philanthropic involvement. Coordinate the continued growth of the Siena Catholic Schools Alumni Association by recruiting and supporting alumni volunteers and leadership, organizing reunions, and creating meaningful engagement opportunities. Develop and manage an annual alumni communications plan, including newsletters, email campaigns, social media content, stewardship messaging, and other outreach efforts that encourage alumni participation and charitable support. Recruit, coordinate, recognize, and steward alumni and student volunteers who assist with Development initiatives, alumni programming, reunions, and special events. Serve as a primary point of contact for alumni and donors by responding to inquiries, facilitating engagement opportunities, and coordinating stewardship activities, including personalized communications, recognition events, and milestone celebrations. Track and evaluate alumni engagement metrics, including event attendance, volunteer participation, communication effectiveness, and alumni giving, to measure program success and inform future planning. Events & Stewardship Lead the planning and execution of assigned fundraising, stewardship, alumni, and special events by collaborating with Development staff on budgets, timelines, logistics, vendor management, volunteer coordination, registration, and post-event evaluation. Monitor obituary notices to identify alumni and friends of Siena Catholic Schools and coordinate condolence communications, memorial acknowledgments, and memorial giving opportunities. Additional Responsibilities Attend meetings, trainings, and events as requested. Perform other duties as assigned to support the mission and goals of Siena Catholic Schools. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree or greater is required and at least one year related experience in office administration and use of computer software. Ability to rapidly and accurately enter and retrieve computerized data. Prior successful experience working in Catholic education or other non-profit setting strongly preferred. Experience coordinating events, volunteers, donor stewardship, alumni engagement, or constituent relations in a nonprofit, educational, or faith-based organization is preferred. Interpersonal Skills: Works well with others from diverse backgrounds. Focuses on solving conflict; maintaining confidentiality; listening to others without interrupting; keeping emotions under control; remaining open to others ideas and contributing to building a positive team spirit. Demonstrated ability to work successfully with youth and the public. Language Skills: Ability to communicate effectively verbally and in writing. Ability to respond to common inquiries from students, school families, staff or members of the public. Ability to read and interpret documents such as safety rules, operating instructions and policy/procedure manuals. Organizational and Reasoning Skills: Highly organized and accountable; ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Proficiency in usage of database software, internet software, email and word processing software. Ability to proficiently use the following programs strongly preferred: Raisers Edge, MS Word, Excel, and Google Drive. Ability to type accurately and proficiently. Other Skills and Abilities: Excellent interpersonal and communication skills with the ability to build positive relationships with alumni, donors, volunteers, school families, community partners, faculty, staff, and vendors. Demonstrated ability to manage multiple projects simultaneously while maintaining confidentiality, attention to detail, sound judgment, and excellent customer service. Certificates, Licenses, Registrations: Certificates as determined by the school system including a valid Wisconsin Driver's License. Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Communicate verbally; audible speech and good hearing and eyesight Read/interpret digital and paper documents Physical dexterity to operate computer and other equipment Prolonged sitting (50% or more) Walking up and down stairs and on uneven surfaces Occasionally lifting (from ground and also overhead) and carrying up to 20 pounds Work Relationships & Scope Reports to the Director of Annual Giving and Grants. Frequent contact with donors and other stakeholder groups, as well as Siena colleagues. Exercises sound judgment and consults the Director of Annual Giving and Grants, and when appropriate the Chief Advancement Officer, on matters requiring additional guidance or approval. Work Environment (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Work is performed in a pleasant indoor environment. Ability to work longer hours, as needed.
08/25/2026
Full time
Job Description Job Description Siena Catholic Schools of Racine comprises six elementary/middle schools and one high school that serve more than 1,600 students. Sharing your skills will guide the organization toward its goal of ensuring excellence in academics, nurturing faith formation, and developing healthy students. Do you want a role that will help guide the success of an organization? As an Development & Alumni Engagement Coordinator, here is why you should choose Siena Catholic Schools of Racine: Build Relationships: Work with Alumni and members of the community to build the reputation of Siena Catholic Schools. Faith-based approach to education: we believe that when rooted in faith and tradition, students are able to grow in mind, body, and faith. Diverse urban student population: we value the strengths of the communities we are a part of. Teamwork: You will be part of a larger team focused on the advancement of our mission, and have individual responsibilities that will have a positive impact. Position Summary: This role has primary responsibility for managing the donor and alumni database while coordinating alumni engagement initiatives that strengthen lifelong relationships with Siena Catholic Schools. The position oversees database integrity, gift processing, reporting, acknowledgements, and financial reconciliation, while leading alumni communications, volunteer engagement, special events, and the continued development of the Siena Catholic Schools Alumni Association in support of the network's advancement goals. Essential Duties & Responsibilities Maintain the overall quality, accuracy, and integrity of the Raiser's Edge database, including collaborating with the Raiser's Edge consultant to troubleshoot issues, implement updates, and stay current with system enhancements. Serve as the internal Raiser's Edge resource by promoting best practices, standardizing data entry procedures, and training staff on system updates and functionality. Maintain accurate and comprehensive alumni records, including engagement history, event participation, communications, and giving activity to support relationship management and fundraising efforts. Maintain accurate and current donor records, including cultivation activities, giving history, solicitation strategies, stewardship, and reporting needs. Generate, manage, and edit mailing lists, donor lists, and other database queries to support publications, fundraising appeals, events, and organizational communications. Administer the matching gift program, including processing requests and ensuring proper documentation and acknowledgment. Ensure timely and accurate acknowledgment of all charitable contributions through written and electronic correspondence. Prepare and distribute reports that track fundraising performance, campaign progress, donor activity, and other Advancement metrics. Perform administrative functions that support the daily operations of the Development Office. Collaborate with and support other members of the Development team as needed. Alumni Relations Develop and implement an annual alumni engagement strategy that fosters lifelong relationships through communications, volunteer opportunities, events, networking, and philanthropic involvement. Coordinate the continued growth of the Siena Catholic Schools Alumni Association by recruiting and supporting alumni volunteers and leadership, organizing reunions, and creating meaningful engagement opportunities. Develop and manage an annual alumni communications plan, including newsletters, email campaigns, social media content, stewardship messaging, and other outreach efforts that encourage alumni participation and charitable support. Recruit, coordinate, recognize, and steward alumni and student volunteers who assist with Development initiatives, alumni programming, reunions, and special events. Serve as a primary point of contact for alumni and donors by responding to inquiries, facilitating engagement opportunities, and coordinating stewardship activities, including personalized communications, recognition events, and milestone celebrations. Track and evaluate alumni engagement metrics, including event attendance, volunteer participation, communication effectiveness, and alumni giving, to measure program success and inform future planning. Events & Stewardship Lead the planning and execution of assigned fundraising, stewardship, alumni, and special events by collaborating with Development staff on budgets, timelines, logistics, vendor management, volunteer coordination, registration, and post-event evaluation. Monitor obituary notices to identify alumni and friends of Siena Catholic Schools and coordinate condolence communications, memorial acknowledgments, and memorial giving opportunities. Additional Responsibilities Attend meetings, trainings, and events as requested. Perform other duties as assigned to support the mission and goals of Siena Catholic Schools. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree or greater is required and at least one year related experience in office administration and use of computer software. Ability to rapidly and accurately enter and retrieve computerized data. Prior successful experience working in Catholic education or other non-profit setting strongly preferred. Experience coordinating events, volunteers, donor stewardship, alumni engagement, or constituent relations in a nonprofit, educational, or faith-based organization is preferred. Interpersonal Skills: Works well with others from diverse backgrounds. Focuses on solving conflict; maintaining confidentiality; listening to others without interrupting; keeping emotions under control; remaining open to others ideas and contributing to building a positive team spirit. Demonstrated ability to work successfully with youth and the public. Language Skills: Ability to communicate effectively verbally and in writing. Ability to respond to common inquiries from students, school families, staff or members of the public. Ability to read and interpret documents such as safety rules, operating instructions and policy/procedure manuals. Organizational and Reasoning Skills: Highly organized and accountable; ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Proficiency in usage of database software, internet software, email and word processing software. Ability to proficiently use the following programs strongly preferred: Raisers Edge, MS Word, Excel, and Google Drive. Ability to type accurately and proficiently. Other Skills and Abilities: Excellent interpersonal and communication skills with the ability to build positive relationships with alumni, donors, volunteers, school families, community partners, faculty, staff, and vendors. Demonstrated ability to manage multiple projects simultaneously while maintaining confidentiality, attention to detail, sound judgment, and excellent customer service. Certificates, Licenses, Registrations: Certificates as determined by the school system including a valid Wisconsin Driver's License. Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Communicate verbally; audible speech and good hearing and eyesight Read/interpret digital and paper documents Physical dexterity to operate computer and other equipment Prolonged sitting (50% or more) Walking up and down stairs and on uneven surfaces Occasionally lifting (from ground and also overhead) and carrying up to 20 pounds Work Relationships & Scope Reports to the Director of Annual Giving and Grants. Frequent contact with donors and other stakeholder groups, as well as Siena colleagues. Exercises sound judgment and consults the Director of Annual Giving and Grants, and when appropriate the Chief Advancement Officer, on matters requiring additional guidance or approval. Work Environment (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Work is performed in a pleasant indoor environment. Ability to work longer hours, as needed.
Boys & Girls Clubs of Greater Milwaukee
Milwaukee, Wisconsin
Job Description Job Description About Boys & Girls Clubs of Greater Milwaukee Since 1887, Boys & Girls Clubs of Greater Milwaukee (BGCGM) has been a trusted, stabilizing force for young people, providing safety, belonging, and opportunity through generations of change. Serving more than 20,000 youth annually, BGCGM is the second oldest and largest single-city Club organization in the country and a flagship chapter of Boys & Girls Clubs of America. BGCGM's mission is to inspire and empower all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens. Our staying power endures because the core of our work never wavers. This enduring cycle ensures that our mission not only lasts but evolves with each new generation of Milwaukee's youth. Under the leadership of President & CEO Jeff Snell, and with the strong partnership of the Board of Trustees, BGCGM is executing an ambitious strategic plan Milwaukee's Seedbed for Milwaukee's Youth. This strategy centers on delivering high-quality, foundational experiences for our members that alter their trajectory in life and strengthen the future of Milwaukee's youth. Job Summary The Senior Development Coordinator is a crucial team member supporting a comprehensive fundraising strategy to successfully achieve an annual goal in excess of $5M. Working with the organization's Managing Director, Fundraising Strategy & Operations, this individual will execute a variety of strategies to support the department by overseeing the daily operation and delivery of information for Development, Finance and other Boys & Girls Clubs of Greater Milwaukee staff. This position manages all gift processing, donor gift acknowledgement letters, solicitation materials, annual fund materials, and direct mail. Responsibilities also include updating process definition, policies, and procedures documentation and other duties as assigned. The Senior Development Coordinator works to assure overall data integrity within Raiser's Edge, the development software database and to realize the broadest and highest use of the database by Development colleagues and Boys & Girls Clubs staff through cooperative design and implementation efforts. The coordinator will also be responsible for collaborating closely with development colleagues to help meet overall fundraising goals. Job Responsibilities The Senior Development Coordinator will directly oversee the data integrity efforts of the Development team. This person works with various departments to provide data accurately and efficiently. Needs are to be met by creating reports that are scheduled and providing training and on-point documentation for accessing all these areas. Participate in other Development events and projects as deemed necessary to support the broader goals of the agency, which may occur in the evening or during the weekend. Data Integrity and Database Management/Reporting: Responsible for ensuring accuracy and integrity of the Development database, including data input and output, technology management, and end-user training and support Develop proactive strategies to constantly improve the integrity of the data in the development database, working with all development staff members to ensure integrity in data input Oversee implementation of data correction services by verifying results and conferring with vendor as necessary Regularly enter financial gifts and gifts-in-kind into Raiser's Edge in batch mode, ensuring gifts are coded correctly according to fund, campaign, appeal, gift amount and any donor restrictions. Record and process gifts in compliance with IRS rules, organizational standards, and Donor Bill of Rights Generate pledge reminders and preserve gift and pledge audit trail Work with the Managing Director, Fundraising Strategy & Operations to utilize reporting tools to track fundraising progress and analyze funding trends and gaps, as well as track direct mail results, event revenues, and Trustee fundraising status Create and edit Trustee and Committee meeting presentations, documents and handouts Prepare donor meeting materials Log, monitor and report on donor cultivation, stewardship and recognition activities Create acknowledgement letters/receipts for all donors ensuring correct and often customized correspondence and work with President's office for signature. Develop parameters and formats for all mailing lists. Utilize database coding structures to target and refine mailing lists. Prepare mail merge files for mailing labels, envelopes, and letters as needed by Development staff. Create and share concise and specific donor briefs, giving histories and special event attendee lists as needed by co-workers and Trustees Provide initial and ongoing database user training, including constituent look-up, data entry, and running standard queries and reports Provide database, spreadsheet and word processing assistance to co-workers as necessary; provide support for special events and other tasks as assigned Conduct responsive research as requested by Development colleagues, or other Boys & Girls Clubs of Greater Milwaukee staff Work closely and collaboratively with fundraisers as assigned to enrich Development's work in identifying, cultivating and soliciting donors Compile, update, verify and manage electronic files on solicitors, donors, friends and prospects to help maintain integrity of internal databases, working with other departments to solve discrepancies in donor and corporate records Enter prospect research findings into existing or new constituent records in Raiser's Edge following data entry standards and coding structures which facilitate future reporting and donor segmentation requirements. Meet weekly with Managing Director, Fundraising Strategy & Operations to assess projects, review strategies and track team progress Participate in Development staff meetings and events, at times during evening and weekends Provide other administrative support to Chief Mission Advancement Officer, Assistant Vice President of Development and Managing Director, Fundraising Strategy & Operations, as needed Skills: Must have a strong customer service orientation; ability to build collaborative relationships with colleagues Demonstrated ability to work across functions and with diverse stakeholders to develop innovative, data-informed fundraising approaches that advance organizational goals and special projects/initiatives Strong problem-solving skills and ability to exercise independent initiative as appropriate; strong attention to detail Must be highly proficient with database logic and programming concepts; should be comfortable creating logic statements using multiple operators - IF, AND, OR, VLOOKUP, etc Experience leveraging AI or automation tools to support data analysis, reporting, and donor engagement strategies (preferred) Comfortable and effective translation between end user needs and database output; strong interpersonal skills and ability to interact effectively with a variety of people in a team emphasized environment Excellent communication skills, including proficiency in editing, spelling, and grammar; accurate and efficient data entry and word processing skills Excellent project management, communication, interpersonal and research skills, ability to maintain confidentiality Ability to handle various special projects on an ongoing basis while addressing daily needs for the agency; ability to meet multiple priorities under strict deadlines. Must have a valid WI driver's license, a good driving record and meet state required automobile insurance minimums Experience: Minimum of Five years' experience within a fundraising/development department, with progressively responsible work in programming and reporting, working with complex relational databases Required proficiency in information and database management; with prior experience with Raiser's Edge (database view and NXT), Microsoft Excel, fluency with Excel formulas like VLOOKUP and Pivot tables preferred Education: Bachelor's degree, preferably in computer science, database management or concentration in Management Information Systems (MIS) In lieu of a college degree, some college with three years of direct database management work experience may be substituted Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Applicants must be authorized to work for any employer in the U.S . click apply for full job details
08/25/2026
Full time
Job Description Job Description About Boys & Girls Clubs of Greater Milwaukee Since 1887, Boys & Girls Clubs of Greater Milwaukee (BGCGM) has been a trusted, stabilizing force for young people, providing safety, belonging, and opportunity through generations of change. Serving more than 20,000 youth annually, BGCGM is the second oldest and largest single-city Club organization in the country and a flagship chapter of Boys & Girls Clubs of America. BGCGM's mission is to inspire and empower all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens. Our staying power endures because the core of our work never wavers. This enduring cycle ensures that our mission not only lasts but evolves with each new generation of Milwaukee's youth. Under the leadership of President & CEO Jeff Snell, and with the strong partnership of the Board of Trustees, BGCGM is executing an ambitious strategic plan Milwaukee's Seedbed for Milwaukee's Youth. This strategy centers on delivering high-quality, foundational experiences for our members that alter their trajectory in life and strengthen the future of Milwaukee's youth. Job Summary The Senior Development Coordinator is a crucial team member supporting a comprehensive fundraising strategy to successfully achieve an annual goal in excess of $5M. Working with the organization's Managing Director, Fundraising Strategy & Operations, this individual will execute a variety of strategies to support the department by overseeing the daily operation and delivery of information for Development, Finance and other Boys & Girls Clubs of Greater Milwaukee staff. This position manages all gift processing, donor gift acknowledgement letters, solicitation materials, annual fund materials, and direct mail. Responsibilities also include updating process definition, policies, and procedures documentation and other duties as assigned. The Senior Development Coordinator works to assure overall data integrity within Raiser's Edge, the development software database and to realize the broadest and highest use of the database by Development colleagues and Boys & Girls Clubs staff through cooperative design and implementation efforts. The coordinator will also be responsible for collaborating closely with development colleagues to help meet overall fundraising goals. Job Responsibilities The Senior Development Coordinator will directly oversee the data integrity efforts of the Development team. This person works with various departments to provide data accurately and efficiently. Needs are to be met by creating reports that are scheduled and providing training and on-point documentation for accessing all these areas. Participate in other Development events and projects as deemed necessary to support the broader goals of the agency, which may occur in the evening or during the weekend. Data Integrity and Database Management/Reporting: Responsible for ensuring accuracy and integrity of the Development database, including data input and output, technology management, and end-user training and support Develop proactive strategies to constantly improve the integrity of the data in the development database, working with all development staff members to ensure integrity in data input Oversee implementation of data correction services by verifying results and conferring with vendor as necessary Regularly enter financial gifts and gifts-in-kind into Raiser's Edge in batch mode, ensuring gifts are coded correctly according to fund, campaign, appeal, gift amount and any donor restrictions. Record and process gifts in compliance with IRS rules, organizational standards, and Donor Bill of Rights Generate pledge reminders and preserve gift and pledge audit trail Work with the Managing Director, Fundraising Strategy & Operations to utilize reporting tools to track fundraising progress and analyze funding trends and gaps, as well as track direct mail results, event revenues, and Trustee fundraising status Create and edit Trustee and Committee meeting presentations, documents and handouts Prepare donor meeting materials Log, monitor and report on donor cultivation, stewardship and recognition activities Create acknowledgement letters/receipts for all donors ensuring correct and often customized correspondence and work with President's office for signature. Develop parameters and formats for all mailing lists. Utilize database coding structures to target and refine mailing lists. Prepare mail merge files for mailing labels, envelopes, and letters as needed by Development staff. Create and share concise and specific donor briefs, giving histories and special event attendee lists as needed by co-workers and Trustees Provide initial and ongoing database user training, including constituent look-up, data entry, and running standard queries and reports Provide database, spreadsheet and word processing assistance to co-workers as necessary; provide support for special events and other tasks as assigned Conduct responsive research as requested by Development colleagues, or other Boys & Girls Clubs of Greater Milwaukee staff Work closely and collaboratively with fundraisers as assigned to enrich Development's work in identifying, cultivating and soliciting donors Compile, update, verify and manage electronic files on solicitors, donors, friends and prospects to help maintain integrity of internal databases, working with other departments to solve discrepancies in donor and corporate records Enter prospect research findings into existing or new constituent records in Raiser's Edge following data entry standards and coding structures which facilitate future reporting and donor segmentation requirements. Meet weekly with Managing Director, Fundraising Strategy & Operations to assess projects, review strategies and track team progress Participate in Development staff meetings and events, at times during evening and weekends Provide other administrative support to Chief Mission Advancement Officer, Assistant Vice President of Development and Managing Director, Fundraising Strategy & Operations, as needed Skills: Must have a strong customer service orientation; ability to build collaborative relationships with colleagues Demonstrated ability to work across functions and with diverse stakeholders to develop innovative, data-informed fundraising approaches that advance organizational goals and special projects/initiatives Strong problem-solving skills and ability to exercise independent initiative as appropriate; strong attention to detail Must be highly proficient with database logic and programming concepts; should be comfortable creating logic statements using multiple operators - IF, AND, OR, VLOOKUP, etc Experience leveraging AI or automation tools to support data analysis, reporting, and donor engagement strategies (preferred) Comfortable and effective translation between end user needs and database output; strong interpersonal skills and ability to interact effectively with a variety of people in a team emphasized environment Excellent communication skills, including proficiency in editing, spelling, and grammar; accurate and efficient data entry and word processing skills Excellent project management, communication, interpersonal and research skills, ability to maintain confidentiality Ability to handle various special projects on an ongoing basis while addressing daily needs for the agency; ability to meet multiple priorities under strict deadlines. Must have a valid WI driver's license, a good driving record and meet state required automobile insurance minimums Experience: Minimum of Five years' experience within a fundraising/development department, with progressively responsible work in programming and reporting, working with complex relational databases Required proficiency in information and database management; with prior experience with Raiser's Edge (database view and NXT), Microsoft Excel, fluency with Excel formulas like VLOOKUP and Pivot tables preferred Education: Bachelor's degree, preferably in computer science, database management or concentration in Management Information Systems (MIS) In lieu of a college degree, some college with three years of direct database management work experience may be substituted Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Applicants must be authorized to work for any employer in the U.S . click apply for full job details
Job Description Job Description Company Description McWane, Inc. is an equal opportunity employer. Employment is made available to all persons without regard to race, color, religion, sex, national origin, age, and marital status, disability that does not prohibit performance of essential job functions with reasonable accommodation, Vietnam Era or veteran status. This policy applies to hiring, placement, recruitment, rates of pay or other forms of compensation, benefits, promotions, transfers, layoffs, recalls, Company-sponsored training, terminations, and other employment-related activities. Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance, stoop, kneel, bend, crouch or crawl, and taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high or precarious places, fumes or airborne particles, outside weather conditions, extreme heat or cold, wet and/or humid conditions, toxic or caustic chemicals, and risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Job Description Essential Duties and Responsibilities: include those listed below, other duties may be assigned. This position is a full-time (minimum 40 hours per week) on-site position. Ability to troubleshoot equipment using PLC programs to support plant Electricians. Install Programmable Logic Controllers on new and existing equipment Good understanding of NFPA 70E and basic wiring techniques Experience with drives, motors, and motor controls Possess a good understanding of sensors Possess a basic understanding of pneumatics - cylinders, valves, solenoids, etc. Have a good understanding ladder logic program Ability to read and understand electrical schematics Documenting work and maintaining records. Back-up copies of programs and parameter sets for the plant. Assisting in the training of staff Monitoring work and systems to ensure compliance with Federal, State, and County codes, regulations, standards, and mandates Create and read logic and flow diagrams for program design, programming, simulation and testing, and start-up Program and Troubleshoot Allen Bradley control systems hardware and software (Studio 5000, RS Logix 500/5000, Factory talk View ME/SE). Interpreting project documentation to develop an understanding of the process control requirement. Coordinate with engineering and maintenance on existing machine control modifications to robotic, electrical, electronic, hydraulic, and pneumatic and vision systems. Retrofits to upgrade from SLC-era control systems for risk reduction are a possibility. Increase uptime, throughput, efficiency, and quality, through the process of maintaining, designing, developing and continuously improving our equipment and the utilization of technology to ensure the best quality products are produced. Perform continuous improvement activities to improve safety, to increase productivity and to reduce production cost, by development and improvement of electrical control systems, PLC, HMI & robotics programming, including design, implementation, and troubleshooting. Assisting in developing of PM strategies and identifying areas of improvement within the control system infrastructure. Participation in design reviews for new machinery to provide input into control system capabilities which affect machine function. Must be able to work closely with CAD designer/engineering to integrate/package/select appropriate electromechanical presses and servo motors to meet design requirements. Provide training and guidance to maintenance personnel related to controls systems. Train employees on electrical and mechanical troubleshooting of existing equipment. Scheduled plant coverage rotation required to remotely log in and troubleshoot machine issues, or, if required, be on site to assist with troubleshooting. Resolve customer questions and/or concerns without seeking assistance from leadership. Assist in identifying and procuring equipment and parts necessary for daily maintenance requirements. Proficient troubleshooting, including electrical/electronic systems (+/- 10V, 24V, 120V) Proactive individual that takes responsibility for their equipment. Work in a team environment where honest communication, a positive attitude, engagement, and personal accountability are expected. Work off-shifts, weekends, and extended shifts (i.e., 12 hrs.). This position may require off-shift support for production or start up. Qualifications Supervisory Responsibilities : None. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Must be experienced in PLC logic and programming with any of the following PLC's: Allen Bradly, Siemens. AA in Electrical Engineering Technology or Mechatronics Technology preferred plus 2 years' related experience in an industrial manufacturing setting; OR an equivalent combination of related education and/or experience. Certification of AB training courses a plus Computer Skills: Computer literate; proficient with Microsoft Windows, MS Office programs and applications for word processing, email, database management and spreadsheets. Reasoning Ability: Ability to look at electrical blueprints, review them to identify issues and ensure they will work before being installed. Must apply common sense and solve practical problems. Ability to look at electrical grids and evaluate them for any problems, isolate the issue, and solve the issue to make sure they are being installed correctly. Ability to identify issues and make corrective measures to fix problems with electrical components. Electrical technicians need to be able to look for problems in complicated electrical grids, isolate the issue and solve it. Additional Information McWane, Inc. is an equal opportunity employer. Employment is made available to all persons without regard to race, color, religion, sex, national origin, age, and marital status, disability that does not prohibit performance of essential job functions with reasonable accommodation, Vietnam Era or veteran status. This policy applies to hiring, placement, recruitment, rates of pay or other forms of compensation, benefits, promotions, transfers, layoffs, recalls, Company-sponsored training, terminations, and other employment-related activities. McWane Ductile - Ohio is an Equal Opportunity Employer Female, minority, veteran, and disabled candidates are encouraged to apply Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.
08/25/2026
Full time
Job Description Job Description Company Description McWane, Inc. is an equal opportunity employer. Employment is made available to all persons without regard to race, color, religion, sex, national origin, age, and marital status, disability that does not prohibit performance of essential job functions with reasonable accommodation, Vietnam Era or veteran status. This policy applies to hiring, placement, recruitment, rates of pay or other forms of compensation, benefits, promotions, transfers, layoffs, recalls, Company-sponsored training, terminations, and other employment-related activities. Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance, stoop, kneel, bend, crouch or crawl, and taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high or precarious places, fumes or airborne particles, outside weather conditions, extreme heat or cold, wet and/or humid conditions, toxic or caustic chemicals, and risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Job Description Essential Duties and Responsibilities: include those listed below, other duties may be assigned. This position is a full-time (minimum 40 hours per week) on-site position. Ability to troubleshoot equipment using PLC programs to support plant Electricians. Install Programmable Logic Controllers on new and existing equipment Good understanding of NFPA 70E and basic wiring techniques Experience with drives, motors, and motor controls Possess a good understanding of sensors Possess a basic understanding of pneumatics - cylinders, valves, solenoids, etc. Have a good understanding ladder logic program Ability to read and understand electrical schematics Documenting work and maintaining records. Back-up copies of programs and parameter sets for the plant. Assisting in the training of staff Monitoring work and systems to ensure compliance with Federal, State, and County codes, regulations, standards, and mandates Create and read logic and flow diagrams for program design, programming, simulation and testing, and start-up Program and Troubleshoot Allen Bradley control systems hardware and software (Studio 5000, RS Logix 500/5000, Factory talk View ME/SE). Interpreting project documentation to develop an understanding of the process control requirement. Coordinate with engineering and maintenance on existing machine control modifications to robotic, electrical, electronic, hydraulic, and pneumatic and vision systems. Retrofits to upgrade from SLC-era control systems for risk reduction are a possibility. Increase uptime, throughput, efficiency, and quality, through the process of maintaining, designing, developing and continuously improving our equipment and the utilization of technology to ensure the best quality products are produced. Perform continuous improvement activities to improve safety, to increase productivity and to reduce production cost, by development and improvement of electrical control systems, PLC, HMI & robotics programming, including design, implementation, and troubleshooting. Assisting in developing of PM strategies and identifying areas of improvement within the control system infrastructure. Participation in design reviews for new machinery to provide input into control system capabilities which affect machine function. Must be able to work closely with CAD designer/engineering to integrate/package/select appropriate electromechanical presses and servo motors to meet design requirements. Provide training and guidance to maintenance personnel related to controls systems. Train employees on electrical and mechanical troubleshooting of existing equipment. Scheduled plant coverage rotation required to remotely log in and troubleshoot machine issues, or, if required, be on site to assist with troubleshooting. Resolve customer questions and/or concerns without seeking assistance from leadership. Assist in identifying and procuring equipment and parts necessary for daily maintenance requirements. Proficient troubleshooting, including electrical/electronic systems (+/- 10V, 24V, 120V) Proactive individual that takes responsibility for their equipment. Work in a team environment where honest communication, a positive attitude, engagement, and personal accountability are expected. Work off-shifts, weekends, and extended shifts (i.e., 12 hrs.). This position may require off-shift support for production or start up. Qualifications Supervisory Responsibilities : None. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Must be experienced in PLC logic and programming with any of the following PLC's: Allen Bradly, Siemens. AA in Electrical Engineering Technology or Mechatronics Technology preferred plus 2 years' related experience in an industrial manufacturing setting; OR an equivalent combination of related education and/or experience. Certification of AB training courses a plus Computer Skills: Computer literate; proficient with Microsoft Windows, MS Office programs and applications for word processing, email, database management and spreadsheets. Reasoning Ability: Ability to look at electrical blueprints, review them to identify issues and ensure they will work before being installed. Must apply common sense and solve practical problems. Ability to look at electrical grids and evaluate them for any problems, isolate the issue, and solve the issue to make sure they are being installed correctly. Ability to identify issues and make corrective measures to fix problems with electrical components. Electrical technicians need to be able to look for problems in complicated electrical grids, isolate the issue and solve it. Additional Information McWane, Inc. is an equal opportunity employer. Employment is made available to all persons without regard to race, color, religion, sex, national origin, age, and marital status, disability that does not prohibit performance of essential job functions with reasonable accommodation, Vietnam Era or veteran status. This policy applies to hiring, placement, recruitment, rates of pay or other forms of compensation, benefits, promotions, transfers, layoffs, recalls, Company-sponsored training, terminations, and other employment-related activities. McWane Ductile - Ohio is an Equal Opportunity Employer Female, minority, veteran, and disabled candidates are encouraged to apply Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.
Vantor is seeking a Sr. Payload Systems Engineer to join our Engineering & Architecture team in the Aerospace & Defense sector. In this role, you will lead end-to-end payload system design, integration, and performance analysis for advanced mission solutions. Responsibilities include requirements development, systems modeling, trade studies, and collaborating with cross-functional teams to ensure mission readiness and compliance. You will mentor junior engineers, drive technical innovation, and support proposals. Vantor offers a culture of innovation, diversity, and continuous learning, with opportunities to influence next-generation payload architectures. Responsibilities Lead end-to-end systems engineering for aerospace and defense payloads, from concept through deployment and support. Translate mission objectives into system and subsystem requirements, architecture, and interface definitions for complex payloads. Perform trade studies to balance performance, cost, schedule, and risk across payload architectures and components. Develop and maintain model-based systems engineering (MBSE) artifacts, including system models, diagrams, and specifications. Collaborate with mechanical, electrical, software, AI/ML, and data engineering teams to ensure fully integrated, testable payload designs. Define and execute verification and validation strategies, including test plans, procedures, and success criteria for payload systems. Oversee integration and test activities, including environmental, functional, and performance testing of payload hardware and software. Support troubleshooting, anomaly resolution, and root-cause analysis during integration, qualification, and flight or field test campaigns. Incorporate AI, machine learning, and advanced signal or data processing into payload architectures where appropriate. Interface directly with customers and partners to clarify requirements, present technical solutions, and support design and program reviews. Contribute to proposals, technical roadmaps, and new business efforts by defining payload concepts, risk assessments, and estimates. Mentor junior engineers, promote systems engineering best practices, and support continuous improvement of engineering processes. Ensure compliance with aerospace and defense standards, export control regulations, and security and quality requirements. Leverage digital engineering techniques such as digital twins and simulation to improve design iteration speed and reliability. Required Skills Systems engineering for aerospace and defense payloads Payload architecture and requirements development Electro-optical/infrared (EO/IR) and/or RF/communications payload design familiarity Model-based systems engineering (MBSE) using tools such as Cameo, Rhapsody, or similar Requirements management using DOORS, Jama, or equivalent tools System modeling, simulation, and performance analysis Interface control documentation (ICD) development and management Environmental and qualification test planning and execution (vibration, thermal vacuum, EMI/EMC, etc.) Failure modes and effects analysis (FMEA) and reliability engineering Integration and test of complex hardware/software systems Experience with AI/ML integration into payloads or mission data processing (e.g., Python, Tensor Flow, Py Torch) Signal and data processing for sensor payloads Configuration management and version control practices (e.g., Git) Familiarity with aerospace and defense standards and mission lifecycles Technical leadership, mentoring, and cross-functional collaboration Strong written and verbal communication for customer and internal reviews
08/25/2026
Full time
Vantor is seeking a Sr. Payload Systems Engineer to join our Engineering & Architecture team in the Aerospace & Defense sector. In this role, you will lead end-to-end payload system design, integration, and performance analysis for advanced mission solutions. Responsibilities include requirements development, systems modeling, trade studies, and collaborating with cross-functional teams to ensure mission readiness and compliance. You will mentor junior engineers, drive technical innovation, and support proposals. Vantor offers a culture of innovation, diversity, and continuous learning, with opportunities to influence next-generation payload architectures. Responsibilities Lead end-to-end systems engineering for aerospace and defense payloads, from concept through deployment and support. Translate mission objectives into system and subsystem requirements, architecture, and interface definitions for complex payloads. Perform trade studies to balance performance, cost, schedule, and risk across payload architectures and components. Develop and maintain model-based systems engineering (MBSE) artifacts, including system models, diagrams, and specifications. Collaborate with mechanical, electrical, software, AI/ML, and data engineering teams to ensure fully integrated, testable payload designs. Define and execute verification and validation strategies, including test plans, procedures, and success criteria for payload systems. Oversee integration and test activities, including environmental, functional, and performance testing of payload hardware and software. Support troubleshooting, anomaly resolution, and root-cause analysis during integration, qualification, and flight or field test campaigns. Incorporate AI, machine learning, and advanced signal or data processing into payload architectures where appropriate. Interface directly with customers and partners to clarify requirements, present technical solutions, and support design and program reviews. Contribute to proposals, technical roadmaps, and new business efforts by defining payload concepts, risk assessments, and estimates. Mentor junior engineers, promote systems engineering best practices, and support continuous improvement of engineering processes. Ensure compliance with aerospace and defense standards, export control regulations, and security and quality requirements. Leverage digital engineering techniques such as digital twins and simulation to improve design iteration speed and reliability. Required Skills Systems engineering for aerospace and defense payloads Payload architecture and requirements development Electro-optical/infrared (EO/IR) and/or RF/communications payload design familiarity Model-based systems engineering (MBSE) using tools such as Cameo, Rhapsody, or similar Requirements management using DOORS, Jama, or equivalent tools System modeling, simulation, and performance analysis Interface control documentation (ICD) development and management Environmental and qualification test planning and execution (vibration, thermal vacuum, EMI/EMC, etc.) Failure modes and effects analysis (FMEA) and reliability engineering Integration and test of complex hardware/software systems Experience with AI/ML integration into payloads or mission data processing (e.g., Python, Tensor Flow, Py Torch) Signal and data processing for sensor payloads Configuration management and version control practices (e.g., Git) Familiarity with aerospace and defense standards and mission lifecycles Technical leadership, mentoring, and cross-functional collaboration Strong written and verbal communication for customer and internal reviews
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Operations Research and Advanced Analytics (OR&AA) team. Positioned within the Information Technology organization, the OR&AA team at American Airlines has a long history of being on the leading edge of analytics in the airline domain. Nearly four decades ago we launched the revenue management revolution with our yield management strategy. Today our diverse team of passionate analytics professionals supports decision making across the airline, including pricing and revenue management, fleet and network optimization, crew and flight scheduling, airport and maintenance operations and customer/social media analytics. We are constantly on the lookout to bring together exciting technologies, like the latest in cloud technology, with cutting-edge analytical methods, such as deep learning, computer vision, and natural language processing, to create a competitive edge for American. What you'll do As part of the OR&AA team, you will deliver data and analytics driven projects from beginning to end, by: Collaborative problem-solving: partner with cross-functional teams and other analytics professionals to identify high-impact business opportunities and frame analytical problems that align with organizational goals. Advanced modeling: develop, validate, and deploy models to solve complex business problems. Techniques include building predictive or classification models by employing statistical models, machine learning, deep learning, NLP, GenAI, LLMs, etc. Data acquisition and preparation: obtain, clean, and transform structured and unstructured data from diverse sources to ensure robust data pipelines. Perform exploratory data analysis to uncover insights. Deployment and maintenance: deploy models as proofs of concept and collaborate with IT engineers to integrate models into production environments. Monitor and maintain deployed models to ensure continued effectiveness. Data visualization and reporting: create compelling dashboards and reports to communicate findings to stakeholder, translating data insights into actionable business recommendations. Thought leadership and advocacy : promote data-driven decision-making across the organization by leading workshops, developing tutorials, and sharing best practices in data science. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Master's/PhD degree or Bachelor's degree with 2+ years of equivalent practical experience in a quantitative discipline (e.g., Computer Science, Data Science, Applied Mathematics, Statistics, Operations Research, Engineering, etc.) Experience with at least one programming language (e.g., Python, R, Java) Practical experience with data extraction, cleaning, and analysis Deep knowledge of statistical and machine learning techniques Preferred Qualifications- Education & Prior Job Experience Practical experience in designing, building and deploying machine learning models. Expertise in working with cloud environments (e.g., Azure ML, Databricks) and managing production deployments. Hands-on experience with machine learning, deep learning, natural language processing (NLP), GenAI, recommender systems, experimentation (e.g., A/B testing). Proficiency in SQL and data visualization (e.g., Tableau, Power BI). Prior experience in consulting roles, demonstrating the ability to manage client relationships and deliver data-driven solutions. Domain knowledge in the airline industry or related fields is highly desirable. Skills, Licenses & Certifications Demonstrated aptitude for logical analysis, problem identification, and problem solving Ability to view data from different angles to employ feature engineering techniques to better represent models Excellent interpersonal and communication skills with technical and non-technical audiences Ability to work on a diverse team or with a diverse range of coworkers What you'll get Feel free to take advantage of all that American Airlines has to offer: • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/25/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Operations Research and Advanced Analytics (OR&AA) team. Positioned within the Information Technology organization, the OR&AA team at American Airlines has a long history of being on the leading edge of analytics in the airline domain. Nearly four decades ago we launched the revenue management revolution with our yield management strategy. Today our diverse team of passionate analytics professionals supports decision making across the airline, including pricing and revenue management, fleet and network optimization, crew and flight scheduling, airport and maintenance operations and customer/social media analytics. We are constantly on the lookout to bring together exciting technologies, like the latest in cloud technology, with cutting-edge analytical methods, such as deep learning, computer vision, and natural language processing, to create a competitive edge for American. What you'll do As part of the OR&AA team, you will deliver data and analytics driven projects from beginning to end, by: Collaborative problem-solving: partner with cross-functional teams and other analytics professionals to identify high-impact business opportunities and frame analytical problems that align with organizational goals. Advanced modeling: develop, validate, and deploy models to solve complex business problems. Techniques include building predictive or classification models by employing statistical models, machine learning, deep learning, NLP, GenAI, LLMs, etc. Data acquisition and preparation: obtain, clean, and transform structured and unstructured data from diverse sources to ensure robust data pipelines. Perform exploratory data analysis to uncover insights. Deployment and maintenance: deploy models as proofs of concept and collaborate with IT engineers to integrate models into production environments. Monitor and maintain deployed models to ensure continued effectiveness. Data visualization and reporting: create compelling dashboards and reports to communicate findings to stakeholder, translating data insights into actionable business recommendations. Thought leadership and advocacy : promote data-driven decision-making across the organization by leading workshops, developing tutorials, and sharing best practices in data science. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Master's/PhD degree or Bachelor's degree with 2+ years of equivalent practical experience in a quantitative discipline (e.g., Computer Science, Data Science, Applied Mathematics, Statistics, Operations Research, Engineering, etc.) Experience with at least one programming language (e.g., Python, R, Java) Practical experience with data extraction, cleaning, and analysis Deep knowledge of statistical and machine learning techniques Preferred Qualifications- Education & Prior Job Experience Practical experience in designing, building and deploying machine learning models. Expertise in working with cloud environments (e.g., Azure ML, Databricks) and managing production deployments. Hands-on experience with machine learning, deep learning, natural language processing (NLP), GenAI, recommender systems, experimentation (e.g., A/B testing). Proficiency in SQL and data visualization (e.g., Tableau, Power BI). Prior experience in consulting roles, demonstrating the ability to manage client relationships and deliver data-driven solutions. Domain knowledge in the airline industry or related fields is highly desirable. Skills, Licenses & Certifications Demonstrated aptitude for logical analysis, problem identification, and problem solving Ability to view data from different angles to employ feature engineering techniques to better represent models Excellent interpersonal and communication skills with technical and non-technical audiences Ability to work on a diverse team or with a diverse range of coworkers What you'll get Feel free to take advantage of all that American Airlines has to offer: • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is within the American Airlines Credit Union. The role is r esponsible for leading the team that handles adjustments, loan modifications, credit insurance processing, GAP claims, and credit bureau reporting/disputes. What you'll do Lead department short-term projects with a focus on those with high member impact Supervise testing for core system releases and enhancements Assist with system and process changes required by regulation Manage Core System procedures for collateral protection insurance Participate in new product implementation as it relates to servicing Support front line staff with loan and procedural issues Maintain policies and procedures related to servicing and recommend enhancements to existing system programs, tools and procedures Process loan maintenance and related adjustments Assist manager with preparing reports on departmental achievements, activities and key performance metrics Assist with research, response and resolution of loan and related servicing complaints Perform other duties as assigned The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Business or Finance Three or more years of consumer loan origination or loan servicing experience Experience with AACU's current systems Previous supervisory or leadership experience Skills, Licenses & Certifications Skilled in Microsoft Office software (e.g., Word, Excel, PowerPoint) and SQL gained through either work experience with the software or education and hands-on use of the software Ability to demonstrate excellent oral and written communication skills and exercise effective interpersonal skills with the ability to communicate with all levels of staff and management Ability to demonstrate excellent people management and employee engagement skills, including leading, developing, coaching and motivating staff Ability to supervise multiple team members Ability to proactively identify opportunities for improvement and effectively implement change when needed Ability to self-motivate with strong organization skills and capacity for attention to detail Ability to perform in a fast-paced environment, handle multiple tasks and manage to deadlines Ability to demonstrate strong analytical and decision-making skills Ability to work independently with minimal supervision Ability to maintain satisfactory performance and attendance Must pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/25/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is within the American Airlines Credit Union. The role is r esponsible for leading the team that handles adjustments, loan modifications, credit insurance processing, GAP claims, and credit bureau reporting/disputes. What you'll do Lead department short-term projects with a focus on those with high member impact Supervise testing for core system releases and enhancements Assist with system and process changes required by regulation Manage Core System procedures for collateral protection insurance Participate in new product implementation as it relates to servicing Support front line staff with loan and procedural issues Maintain policies and procedures related to servicing and recommend enhancements to existing system programs, tools and procedures Process loan maintenance and related adjustments Assist manager with preparing reports on departmental achievements, activities and key performance metrics Assist with research, response and resolution of loan and related servicing complaints Perform other duties as assigned The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Business or Finance Three or more years of consumer loan origination or loan servicing experience Experience with AACU's current systems Previous supervisory or leadership experience Skills, Licenses & Certifications Skilled in Microsoft Office software (e.g., Word, Excel, PowerPoint) and SQL gained through either work experience with the software or education and hands-on use of the software Ability to demonstrate excellent oral and written communication skills and exercise effective interpersonal skills with the ability to communicate with all levels of staff and management Ability to demonstrate excellent people management and employee engagement skills, including leading, developing, coaching and motivating staff Ability to supervise multiple team members Ability to proactively identify opportunities for improvement and effectively implement change when needed Ability to self-motivate with strong organization skills and capacity for attention to detail Ability to perform in a fast-paced environment, handle multiple tasks and manage to deadlines Ability to demonstrate strong analytical and decision-making skills Ability to work independently with minimal supervision Ability to maintain satisfactory performance and attendance Must pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Friday, August 7, 2026 City Brownsville State TX Country United States Working time Full-time Description & Requirements Youtube Video Location: On-site in Brownsville, TX Starting Pay: $16.50/hr. plus up to $2,580 in bonus opportunities for eligible new hires. Schedule: Limited-Service Full-Time positions available; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 9 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $16.50/hr. base pay + 10% shift differential Potential bonus opportunities up to $2,580 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period. - Comprehensive Insurance Coverage: Company-paid medical coverage - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 16.50 Maximum Salary $ 16.50
08/25/2026
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Friday, August 7, 2026 City Brownsville State TX Country United States Working time Full-time Description & Requirements Youtube Video Location: On-site in Brownsville, TX Starting Pay: $16.50/hr. plus up to $2,580 in bonus opportunities for eligible new hires. Schedule: Limited-Service Full-Time positions available; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 9 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $16.50/hr. base pay + 10% shift differential Potential bonus opportunities up to $2,580 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period. - Comprehensive Insurance Coverage: Company-paid medical coverage - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 16.50 Maximum Salary $ 16.50
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Tuesday, July 14, 2026 City Riverview State FL Country United States Working time Full-time Description & Requirements Youtube Video Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. p lus up to $2,880 in bonus opportunities for eligible new hires. Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred , with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period. - Comprehensive Insurance Coverage: Company-paid medical coverage - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Paid Time Off Package: Paid time off, sick leave , and 11 paid holidays - Tuition Reimbursement: S upport for ongoing education and development - Future Planning: 401(k) with company match - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 17.17 Maximum Salary $ 17.17
08/25/2026
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Tuesday, July 14, 2026 City Riverview State FL Country United States Working time Full-time Description & Requirements Youtube Video Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. p lus up to $2,880 in bonus opportunities for eligible new hires. Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred , with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period. - Comprehensive Insurance Coverage: Company-paid medical coverage - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Paid Time Off Package: Paid time off, sick leave , and 11 paid holidays - Tuition Reimbursement: S upport for ongoing education and development - Future Planning: 401(k) with company match - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 17.17 Maximum Salary $ 17.17
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. MomentimRx is advancing a modern healthcare data platform and digital products to accelerate innovation and improve patient health outcomes. The Lead Data Architect will lead the design and execution of enterprise-scale, secure, and scalable data solutions, shaping the next-generation healthcare data capabilities at McKesson. This role partners with business and technology leaders to define architectural strategy, drive interoperability, and enable AI/ML and analytics-ready environments. Key Responsibilities Architecture Leadership: Define technical strategy, architecture standards, and long term roadmap; lead design and planning for new platforms, products, and services; establish enterprise-wide best practices and reusable patterns. Technology Innovation & Delivery: Oversee architectural execution of enterprise scale data solutions Evaluate emerging technologies and recommend innovative, business-aligned solutions; mentor teams on modern architecture and cloud-native practices. Governance, Security & Compliance: Provide technical governance through architecture review boards and standards enforcement Ensure compliance with healthcare regulations and enterprise security standards; embed data security, privacy, and regulatory compliance in all data architecture designs. Partner closely with Compliance, Privacy, and Enterprise Governance teams to define and execute a holistic data strategy aligned with regulatory requirements and enterprise risk posture. Data Strategy & Governance Integration: Work in close collaboration with Data Governance organizations to operationalize metadata management and lineage by integrating enterprise data assets with governance platforms such as Alation. Ensure consistent capture, enrichment, and stewardship of metadata across data platforms to support discoverability, lineage, data quality, and auditability. Documentation & Standards: Develop and maintain comprehensive documentation of data architecture, data dictionaries, and data flow diagrams; ensure consistency, traceability, and quality across platforms. Minimum Requirement Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Master's or Doctorate qualifications. Critical Skills & Experience 10+ years in technology roles with significant architecture experience in complex enterprises. Cloud & Data Platforms: Expertise in Azure, Databricks, multi-cloud architectures, data lakes/lakehouses, real-time streaming, Unity Catalog, and modern data governance frameworks. Data Architecture & Engineering Strong proficiency in data modeling techniques (conceptual, logical, physical) and experience with data modeling tools. Advanced data modeling, normalization, ETL/ELT pipeline design, and batch/streaming architectures. Experience with relational databases (SQL Server, Oracle, PostgreSQL) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Familiarity with data governance frameworks, data quality management, and master data management (MDM) principles. Integration of external data sources, SFTP-based ETL, and real-time pipelines. Experience integrating metadata and lineage into enterprise data governance platforms (e.g., Alation) to enable discoverability, auditability, and data quality across the organization. Interoperability & Standards: SOA modernization, service-based architectures, OAuth2/OIDC/SMART/RBAC/ABAC; deep understanding of healthcare data standards (HL7, FHIR, ICD-10) and HIPAA compliance. AI & Analytics Enablement: Architecting ML/AI-ready environments and real-time analytics platforms. DevOps & Platform Enablement: CI/CD pipelines, automated deployment, GitHub version control. Healthcare Domain Expertise: EMR systems, claims processing, MDM, and IQVIA or similar healthcare datasets. Non-Technical Competencies Ability to align diverse stakeholders around a clear and compelling technical vision. Strong analytical skills to solve complex, cross-functional enterprise challenges. Proven ability to balance business priorities, technical constraints, and risk management. Excellent communicator capable of influencing audiences from engineers to senior executives. Experience participating in and leading architecture review boards and defining reusable enterprise patterns. Strategic mindset with the ability to guide long-term platform and capability evolution. Demonstrates collaboration, accountability, and a team-first mindset. Deep understanding of the healthcare industry, enterprise risk management, and regulatory considerations. Proven ability to partner cross-functionally with Compliance, Privacy, and Governance stakeholders to drive enterprise data strategy and embed policy-driven governance controls into architecture designs. Startup experience (2+ years) strongly preferred. This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $147,800 - $246,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
08/25/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. MomentimRx is advancing a modern healthcare data platform and digital products to accelerate innovation and improve patient health outcomes. The Lead Data Architect will lead the design and execution of enterprise-scale, secure, and scalable data solutions, shaping the next-generation healthcare data capabilities at McKesson. This role partners with business and technology leaders to define architectural strategy, drive interoperability, and enable AI/ML and analytics-ready environments. Key Responsibilities Architecture Leadership: Define technical strategy, architecture standards, and long term roadmap; lead design and planning for new platforms, products, and services; establish enterprise-wide best practices and reusable patterns. Technology Innovation & Delivery: Oversee architectural execution of enterprise scale data solutions Evaluate emerging technologies and recommend innovative, business-aligned solutions; mentor teams on modern architecture and cloud-native practices. Governance, Security & Compliance: Provide technical governance through architecture review boards and standards enforcement Ensure compliance with healthcare regulations and enterprise security standards; embed data security, privacy, and regulatory compliance in all data architecture designs. Partner closely with Compliance, Privacy, and Enterprise Governance teams to define and execute a holistic data strategy aligned with regulatory requirements and enterprise risk posture. Data Strategy & Governance Integration: Work in close collaboration with Data Governance organizations to operationalize metadata management and lineage by integrating enterprise data assets with governance platforms such as Alation. Ensure consistent capture, enrichment, and stewardship of metadata across data platforms to support discoverability, lineage, data quality, and auditability. Documentation & Standards: Develop and maintain comprehensive documentation of data architecture, data dictionaries, and data flow diagrams; ensure consistency, traceability, and quality across platforms. Minimum Requirement Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Master's or Doctorate qualifications. Critical Skills & Experience 10+ years in technology roles with significant architecture experience in complex enterprises. Cloud & Data Platforms: Expertise in Azure, Databricks, multi-cloud architectures, data lakes/lakehouses, real-time streaming, Unity Catalog, and modern data governance frameworks. Data Architecture & Engineering Strong proficiency in data modeling techniques (conceptual, logical, physical) and experience with data modeling tools. Advanced data modeling, normalization, ETL/ELT pipeline design, and batch/streaming architectures. Experience with relational databases (SQL Server, Oracle, PostgreSQL) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Familiarity with data governance frameworks, data quality management, and master data management (MDM) principles. Integration of external data sources, SFTP-based ETL, and real-time pipelines. Experience integrating metadata and lineage into enterprise data governance platforms (e.g., Alation) to enable discoverability, auditability, and data quality across the organization. Interoperability & Standards: SOA modernization, service-based architectures, OAuth2/OIDC/SMART/RBAC/ABAC; deep understanding of healthcare data standards (HL7, FHIR, ICD-10) and HIPAA compliance. AI & Analytics Enablement: Architecting ML/AI-ready environments and real-time analytics platforms. DevOps & Platform Enablement: CI/CD pipelines, automated deployment, GitHub version control. Healthcare Domain Expertise: EMR systems, claims processing, MDM, and IQVIA or similar healthcare datasets. Non-Technical Competencies Ability to align diverse stakeholders around a clear and compelling technical vision. Strong analytical skills to solve complex, cross-functional enterprise challenges. Proven ability to balance business priorities, technical constraints, and risk management. Excellent communicator capable of influencing audiences from engineers to senior executives. Experience participating in and leading architecture review boards and defining reusable enterprise patterns. Strategic mindset with the ability to guide long-term platform and capability evolution. Demonstrates collaboration, accountability, and a team-first mindset. Deep understanding of the healthcare industry, enterprise risk management, and regulatory considerations. Proven ability to partner cross-functionally with Compliance, Privacy, and Governance stakeholders to drive enterprise data strategy and embed policy-driven governance controls into architecture designs. Startup experience (2+ years) strongly preferred. This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $147,800 - $246,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.