Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking TacticalSoftware Engineering Manager to join a proprietary Air Dominance program in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization. As a first line Software Engineering Manager, you will lead and manage a team of Software Engineers responsible for overseeing the design, development, and integration of embedded software solutions that enhance the safety, reliability, and performance of aviation systems specifically focusing on mission systems. You will lead a team of skilled engineers, fostering a culture of innovation, collaboration, and continuous improvement. The ideal candidate will possess strong leadership attributes, a solid technical foundation, and excellent communication skills. This role requires experience in mission systems, modern software development, embedded systems integration, and testing activities. The role will require close collaboration with cross functional Mission Systems teams, and other engineering departments to ensure timely creation and delivery of high-quality software solutions. Responsibilities will also include creating project plans, establishing goals, tracking and managing agile team metrics, and providing technical oversight on team activities. You will be responsible for hiring, training, mentoring, leading process improvements, and employee development initiatives. You will support and present at Program Management Reviews, Technical Reviews, and Program milestones, necessitating strong communication and presentation skills. Position Responsibilities: Lead and manage a diverse team of embedded software engineers performing engineering and technical activities Proactively assess and manage software staffing needs; create a healthy talent and skill pipeline to meet project resource timelines Drive technical planning and execution, including analyzing and responding to team agile metrics, Earned Value Management (EVM) duties to ensure the team consistently meets or exceeds planned cost, schedule, technical performance, safety, and quality targets Collaborate effectively with cross-functional teams, including systems engineering, quality assurance, coworkers, customers, to ensure seamless integration of software components, meet all requirements, and efficient and accurate communication throughout the project lifecycle Demonstrate the ability to prioritize and perform multiple tasks simultaneously while maintaining composure and professionalism in stressful situations, with a strong sense of cultural awareness and sensitivity Provide guidance and direction to team members to ensure adherence to Software Engineering Design Practices, Independent Verification & Validation, and other engineering excellence initiatives Mentor and develop engineering talent, fostering a culture of technical excellence, innovation, and professional growth within the team Engage with stakeholders, including customers and regulatory bodies, to communicate project status, address concerns, and ensure alignment with program objectives This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership 1 or more years of experience managing/leading diverse software teams 3+ experience in real-time, near real-time, or embedded systems 1+ years of experience working on and/or leading agile teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Background in Mission Systems engineering development activities Proficiency with DevSecOps and modern Software Development practices Strong communication skills and a natural leadership style that inspires action, motivates excellence, and fosters innovation, while effectively interfacing with senior leadership, customers, and regulatory agencies Demonstrated ability to manage complex projects and deliver results on time and within budget Previous experience in an engineering management and/or team lead position Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Sept. 04, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/26/2026
Full time
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking TacticalSoftware Engineering Manager to join a proprietary Air Dominance program in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization. As a first line Software Engineering Manager, you will lead and manage a team of Software Engineers responsible for overseeing the design, development, and integration of embedded software solutions that enhance the safety, reliability, and performance of aviation systems specifically focusing on mission systems. You will lead a team of skilled engineers, fostering a culture of innovation, collaboration, and continuous improvement. The ideal candidate will possess strong leadership attributes, a solid technical foundation, and excellent communication skills. This role requires experience in mission systems, modern software development, embedded systems integration, and testing activities. The role will require close collaboration with cross functional Mission Systems teams, and other engineering departments to ensure timely creation and delivery of high-quality software solutions. Responsibilities will also include creating project plans, establishing goals, tracking and managing agile team metrics, and providing technical oversight on team activities. You will be responsible for hiring, training, mentoring, leading process improvements, and employee development initiatives. You will support and present at Program Management Reviews, Technical Reviews, and Program milestones, necessitating strong communication and presentation skills. Position Responsibilities: Lead and manage a diverse team of embedded software engineers performing engineering and technical activities Proactively assess and manage software staffing needs; create a healthy talent and skill pipeline to meet project resource timelines Drive technical planning and execution, including analyzing and responding to team agile metrics, Earned Value Management (EVM) duties to ensure the team consistently meets or exceeds planned cost, schedule, technical performance, safety, and quality targets Collaborate effectively with cross-functional teams, including systems engineering, quality assurance, coworkers, customers, to ensure seamless integration of software components, meet all requirements, and efficient and accurate communication throughout the project lifecycle Demonstrate the ability to prioritize and perform multiple tasks simultaneously while maintaining composure and professionalism in stressful situations, with a strong sense of cultural awareness and sensitivity Provide guidance and direction to team members to ensure adherence to Software Engineering Design Practices, Independent Verification & Validation, and other engineering excellence initiatives Mentor and develop engineering talent, fostering a culture of technical excellence, innovation, and professional growth within the team Engage with stakeholders, including customers and regulatory bodies, to communicate project status, address concerns, and ensure alignment with program objectives This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership 1 or more years of experience managing/leading diverse software teams 3+ experience in real-time, near real-time, or embedded systems 1+ years of experience working on and/or leading agile teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Background in Mission Systems engineering development activities Proficiency with DevSecOps and modern Software Development practices Strong communication skills and a natural leadership style that inspires action, motivates excellence, and fosters innovation, while effectively interfacing with senior leadership, customers, and regulatory agencies Demonstrated ability to manage complex projects and deliver results on time and within budget Previous experience in an engineering management and/or team lead position Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Sept. 04, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Description: Founded in 2001 on the belief that success begins with quality, Qwaltec is a certified Women-Owned Small Business (WOSB) headquartered in Tempe, Arizona. We are a team of systems engineers, technical training consultants, program managers, and mission operations experts with deep experience supporting the DoD, NASA, United States Space Force, and commercial aerospace customers. From ground system operations and mission control to technical training and software engineering, Qwaltec brings space within reach, and we are growing. We strive for excellence and accountability, and we do everything we can to exceed expectations while acting with integrity and compassion. We invest in relationships, and we value openness, honesty, and fairness in all our endeavors. Qwaltec is seeking a Solutions Architect to lead the design and evolution of technical solutions for spacecraft Mission Operations Centers (MOCs), satellite ground systems, and antenna networks. This is a high-visibility role at the intersection of engineering, operations, and business growth: you will architect solutions for current and prospective customers, working closely with Qwaltec's customer-facing and business development teams to shape offerings, respond to solicitations, and win new mission work. The ideal candidate brings broad experience across the mission lifecycle, including experience as an operator on console, an engineer designing ground systems, a technical lead responsible for architecture integrity, and a contributor to capture and proposal efforts. You understand how MOCs, ground stations, and antenna networks come together to fly spacecraft across orbital regimes and program risk postures, from Class A missions to prototype R&D. Experience with USSF, NASA, and/or NOAA architectures is highly desirable. This position may be performed remotely within the United States; however, preference will be given to candidates based in or willing to relocate to Phoenix/Tempe, AZ area. Periodic travel to Qwaltec's Tempe headquarters, customer sites, and industry events is expected. Key Responsibilities: Architect end-to-end solutions for spacecraft Mission Operations Centers, command and control (C2) ground systems, and antenna/ground station networks for government and commercial customers Translate customer mission operations and ground system requirements into solution architectures that effectively leverage the OrbitCmd powered by Leanspace software platform, products, and integration capabilities. Serve as the senior technical voice in customer engagements by leading architecture discussions, technical exchanges, design reviews, and briefings with senior government and industry stakeholders Partner with business development and capture teams to qualify opportunities, shape win themes, and develop technical strategies for new and existing customers Author and review key technical volumes, white papers, capabilities briefs, and architecture artifacts in support of proposals and solicitation responses Develop reference architectures and system designs using industry and DoD frameworks (e.g., DODAF, MOSA) and modern development practices (Agile/DevOps) Evaluate and integrate emerging technologies, including AI/ML-enabled tools and automation, into mission operations and ground system solutions Guide trade studies, requirements definition, interface analyses, and technical risk assessments for new missions and system upgrades Collaborate with Qwaltec program managers, engineers, and mission operators to ensure proposed solutions are executable, affordable, and aligned with company capabilities Mentor engineering staff and help mature Qwaltec's technical baseline, architecture standards, and solution development processes Represent Qwaltec at industry days, conferences, and networking events (e.g., USSF events, AFCEA, Space Symposium, Ground System Architectures Workshop) Requirements: 15+ years of experience in defense and/or civil space programs spanning mission operations, ground systems engineering, and/or satellite command and control Demonstrated experience architecting or leading the design of Mission Operations Centers, satellite ground systems, and/or antenna network solutions Full lifecycle perspective across spacecraft console operations, ground system design, integration, test, and on-orbit support Experience supporting business development, capture, or proposal efforts, including authoring technical content for competitive solicitations Working knowledge of architecture frameworks and methodologies such as DODAF and MOSA, and familiarity with Agile/DevOps development environments Strong verbal and written communication skills; proven ability to engage credibly with senior government customers, acquisition professionals, and technical teams Familiarity with AI/ML concepts and AI-enabled tools and workflows as applied to mission operations, engineering, and business development U.S. Citizenship required; must be eligible to obtain and maintain a DoD security clearance (candidates must be clearable) Willingness to travel periodically to customer sites, industry events, and Qwaltec's Tempe, AZ headquarters Preferred Qualifications: Active Top Secret (TS) or TS/SCI clearance strongly preferred Direct experience with USSF, NASA, and/or NOAA mission and ground architectures (e.g., SSC, Space Deltas, NASA mission operations, NOAA satellite ground enterprise) Experience across multiple orbital regimes (LEO, MEO, GEO, HEO/cislunar) and program risk classes, from Class A missions to prototype and R&D efforts Prior roles as chief engineer, program manager, or capture manager on space or ground system programs Track record of authoring winning technical volumes for large ($100M+) solicitation responses Experience with RF/antenna systems, telemetry, tracking, and commanding (TT&C), and ground station operations and maintenance Formal training or certification in AI/ML, program management (PMP), or Agile methodologies (e.g., SAFe) Bachelor's degree in engineering, computer science, physics, or a related technical field (advanced degree a plus, or equivalent combination of education and experience) Compensation and Benefits: Salary commensurate with experience, location, and clearance status Competitive benefits package Professional development support and training budget Opportunity to shape the technical direction of a mission-driven, women-owned small business at the forefront of space operations Why Qwaltec? Qwaltec is more than a contractor. We are a team dedicated to mission success on and off the planet. Our work spans NASA, USSF, and commercial constellations. As our Solutions Architect, you will be the technical bridge between what our customers need and what Qwaltec delivers, with direct exposure to leadership, real influence over our growth strategy, and the chance to see your architectures implemented. Qwaltec is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. PIc0e08d9b6ba0-4117
08/26/2026
Full time
Description: Founded in 2001 on the belief that success begins with quality, Qwaltec is a certified Women-Owned Small Business (WOSB) headquartered in Tempe, Arizona. We are a team of systems engineers, technical training consultants, program managers, and mission operations experts with deep experience supporting the DoD, NASA, United States Space Force, and commercial aerospace customers. From ground system operations and mission control to technical training and software engineering, Qwaltec brings space within reach, and we are growing. We strive for excellence and accountability, and we do everything we can to exceed expectations while acting with integrity and compassion. We invest in relationships, and we value openness, honesty, and fairness in all our endeavors. Qwaltec is seeking a Solutions Architect to lead the design and evolution of technical solutions for spacecraft Mission Operations Centers (MOCs), satellite ground systems, and antenna networks. This is a high-visibility role at the intersection of engineering, operations, and business growth: you will architect solutions for current and prospective customers, working closely with Qwaltec's customer-facing and business development teams to shape offerings, respond to solicitations, and win new mission work. The ideal candidate brings broad experience across the mission lifecycle, including experience as an operator on console, an engineer designing ground systems, a technical lead responsible for architecture integrity, and a contributor to capture and proposal efforts. You understand how MOCs, ground stations, and antenna networks come together to fly spacecraft across orbital regimes and program risk postures, from Class A missions to prototype R&D. Experience with USSF, NASA, and/or NOAA architectures is highly desirable. This position may be performed remotely within the United States; however, preference will be given to candidates based in or willing to relocate to Phoenix/Tempe, AZ area. Periodic travel to Qwaltec's Tempe headquarters, customer sites, and industry events is expected. Key Responsibilities: Architect end-to-end solutions for spacecraft Mission Operations Centers, command and control (C2) ground systems, and antenna/ground station networks for government and commercial customers Translate customer mission operations and ground system requirements into solution architectures that effectively leverage the OrbitCmd powered by Leanspace software platform, products, and integration capabilities. Serve as the senior technical voice in customer engagements by leading architecture discussions, technical exchanges, design reviews, and briefings with senior government and industry stakeholders Partner with business development and capture teams to qualify opportunities, shape win themes, and develop technical strategies for new and existing customers Author and review key technical volumes, white papers, capabilities briefs, and architecture artifacts in support of proposals and solicitation responses Develop reference architectures and system designs using industry and DoD frameworks (e.g., DODAF, MOSA) and modern development practices (Agile/DevOps) Evaluate and integrate emerging technologies, including AI/ML-enabled tools and automation, into mission operations and ground system solutions Guide trade studies, requirements definition, interface analyses, and technical risk assessments for new missions and system upgrades Collaborate with Qwaltec program managers, engineers, and mission operators to ensure proposed solutions are executable, affordable, and aligned with company capabilities Mentor engineering staff and help mature Qwaltec's technical baseline, architecture standards, and solution development processes Represent Qwaltec at industry days, conferences, and networking events (e.g., USSF events, AFCEA, Space Symposium, Ground System Architectures Workshop) Requirements: 15+ years of experience in defense and/or civil space programs spanning mission operations, ground systems engineering, and/or satellite command and control Demonstrated experience architecting or leading the design of Mission Operations Centers, satellite ground systems, and/or antenna network solutions Full lifecycle perspective across spacecraft console operations, ground system design, integration, test, and on-orbit support Experience supporting business development, capture, or proposal efforts, including authoring technical content for competitive solicitations Working knowledge of architecture frameworks and methodologies such as DODAF and MOSA, and familiarity with Agile/DevOps development environments Strong verbal and written communication skills; proven ability to engage credibly with senior government customers, acquisition professionals, and technical teams Familiarity with AI/ML concepts and AI-enabled tools and workflows as applied to mission operations, engineering, and business development U.S. Citizenship required; must be eligible to obtain and maintain a DoD security clearance (candidates must be clearable) Willingness to travel periodically to customer sites, industry events, and Qwaltec's Tempe, AZ headquarters Preferred Qualifications: Active Top Secret (TS) or TS/SCI clearance strongly preferred Direct experience with USSF, NASA, and/or NOAA mission and ground architectures (e.g., SSC, Space Deltas, NASA mission operations, NOAA satellite ground enterprise) Experience across multiple orbital regimes (LEO, MEO, GEO, HEO/cislunar) and program risk classes, from Class A missions to prototype and R&D efforts Prior roles as chief engineer, program manager, or capture manager on space or ground system programs Track record of authoring winning technical volumes for large ($100M+) solicitation responses Experience with RF/antenna systems, telemetry, tracking, and commanding (TT&C), and ground station operations and maintenance Formal training or certification in AI/ML, program management (PMP), or Agile methodologies (e.g., SAFe) Bachelor's degree in engineering, computer science, physics, or a related technical field (advanced degree a plus, or equivalent combination of education and experience) Compensation and Benefits: Salary commensurate with experience, location, and clearance status Competitive benefits package Professional development support and training budget Opportunity to shape the technical direction of a mission-driven, women-owned small business at the forefront of space operations Why Qwaltec? Qwaltec is more than a contractor. We are a team dedicated to mission success on and off the planet. Our work spans NASA, USSF, and commercial constellations. As our Solutions Architect, you will be the technical bridge between what our customers need and what Qwaltec delivers, with direct exposure to leadership, real influence over our growth strategy, and the chance to see your architectures implemented. Qwaltec is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. PIc0e08d9b6ba0-4117
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking TacticalSoftware Engineering Manager to join a proprietary Air Dominance program in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization. As a first line Software Engineering Manager, you will lead and manage a team of Software Engineers responsible for overseeing the design, development, and integration of embedded software solutions that enhance the safety, reliability, and performance of aviation systems specifically focusing on mission systems. You will lead a team of skilled engineers, fostering a culture of innovation, collaboration, and continuous improvement. The ideal candidate will possess strong leadership attributes, a solid technical foundation, and excellent communication skills. This role requires experience in mission systems, modern software development, embedded systems integration, and testing activities. The role will require close collaboration with cross functional Mission Systems teams, and other engineering departments to ensure timely creation and delivery of high-quality software solutions. Responsibilities will also include creating project plans, establishing goals, tracking and managing agile team metrics, and providing technical oversight on team activities. You will be responsible for hiring, training, mentoring, leading process improvements, and employee development initiatives. You will support and present at Program Management Reviews, Technical Reviews, and Program milestones, necessitating strong communication and presentation skills. Position Responsibilities: Lead and manage a diverse team of embedded software engineers performing engineering and technical activities Proactively assess and manage software staffing needs; create a healthy talent and skill pipeline to meet project resource timelines Drive technical planning and execution, including analyzing and responding to team agile metrics, Earned Value Management (EVM) duties to ensure the team consistently meets or exceeds planned cost, schedule, technical performance, safety, and quality targets Collaborate effectively with cross-functional teams, including systems engineering, quality assurance, coworkers, customers, to ensure seamless integration of software components, meet all requirements, and efficient and accurate communication throughout the project lifecycle Demonstrate the ability to prioritize and perform multiple tasks simultaneously while maintaining composure and professionalism in stressful situations, with a strong sense of cultural awareness and sensitivity Provide guidance and direction to team members to ensure adherence to Software Engineering Design Practices, Independent Verification & Validation, and other engineering excellence initiatives Mentor and develop engineering talent, fostering a culture of technical excellence, innovation, and professional growth within the team Engage with stakeholders, including customers and regulatory bodies, to communicate project status, address concerns, and ensure alignment with program objectives This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership 1 or more years of experience managing/leading diverse software teams 3+ experience in real-time, near real-time, or embedded systems 1+ years of experience working on and/or leading agile teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Background in Mission Systems engineering development activities Proficiency with DevSecOps and modern Software Development practices Strong communication skills and a natural leadership style that inspires action, motivates excellence, and fosters innovation, while effectively interfacing with senior leadership, customers, and regulatory agencies Demonstrated ability to manage complex projects and deliver results on time and within budget Previous experience in an engineering management and/or team lead position Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Sept. 04, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/25/2026
Full time
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking TacticalSoftware Engineering Manager to join a proprietary Air Dominance program in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization. As a first line Software Engineering Manager, you will lead and manage a team of Software Engineers responsible for overseeing the design, development, and integration of embedded software solutions that enhance the safety, reliability, and performance of aviation systems specifically focusing on mission systems. You will lead a team of skilled engineers, fostering a culture of innovation, collaboration, and continuous improvement. The ideal candidate will possess strong leadership attributes, a solid technical foundation, and excellent communication skills. This role requires experience in mission systems, modern software development, embedded systems integration, and testing activities. The role will require close collaboration with cross functional Mission Systems teams, and other engineering departments to ensure timely creation and delivery of high-quality software solutions. Responsibilities will also include creating project plans, establishing goals, tracking and managing agile team metrics, and providing technical oversight on team activities. You will be responsible for hiring, training, mentoring, leading process improvements, and employee development initiatives. You will support and present at Program Management Reviews, Technical Reviews, and Program milestones, necessitating strong communication and presentation skills. Position Responsibilities: Lead and manage a diverse team of embedded software engineers performing engineering and technical activities Proactively assess and manage software staffing needs; create a healthy talent and skill pipeline to meet project resource timelines Drive technical planning and execution, including analyzing and responding to team agile metrics, Earned Value Management (EVM) duties to ensure the team consistently meets or exceeds planned cost, schedule, technical performance, safety, and quality targets Collaborate effectively with cross-functional teams, including systems engineering, quality assurance, coworkers, customers, to ensure seamless integration of software components, meet all requirements, and efficient and accurate communication throughout the project lifecycle Demonstrate the ability to prioritize and perform multiple tasks simultaneously while maintaining composure and professionalism in stressful situations, with a strong sense of cultural awareness and sensitivity Provide guidance and direction to team members to ensure adherence to Software Engineering Design Practices, Independent Verification & Validation, and other engineering excellence initiatives Mentor and develop engineering talent, fostering a culture of technical excellence, innovation, and professional growth within the team Engage with stakeholders, including customers and regulatory bodies, to communicate project status, address concerns, and ensure alignment with program objectives This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership 1 or more years of experience managing/leading diverse software teams 3+ experience in real-time, near real-time, or embedded systems 1+ years of experience working on and/or leading agile teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Background in Mission Systems engineering development activities Proficiency with DevSecOps and modern Software Development practices Strong communication skills and a natural leadership style that inspires action, motivates excellence, and fosters innovation, while effectively interfacing with senior leadership, customers, and regulatory agencies Demonstrated ability to manage complex projects and deliver results on time and within budget Previous experience in an engineering management and/or team lead position Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Sept. 04, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
GovCIO LLC seeks an IT Service Technician to support our Information Technology & Technical Support team serving federal customers. In this role, you will provide tier 1-2 support, troubleshoot hardware, software, and network issues, manage user accounts, and ensure secure, reliable operations across desktops, laptops, and mobile devices. You'll collaborate closely with cybersecurity and infrastructure teams, contribute to process improvements, and help advance GovCIO's mission to transform government IT through agile, customer-centric service. This position offers strong growth potential in federal IT within a culture focused on innovation and continual learning. Responsibilities Provide tier 1-2 technical support for Gov CIO staff and federal clients via phone, email, and ticketing systems. Troubleshoot and resolve issues with laptops, desktops, mobile devices, printers, and peripherals. Administer user accounts, permissions, and groups in Active Directory and related systems. Install, configure, and update operating systems, software, and security tools in alignment with cybersecurity practices. Support network connectivity, VPN access, and basic routing/switching issues. Document incidents, resolutions, and standard operating procedures in a knowledge base. Collaborate with cybersecurity and infrastructure teams to implement secure configurations and patches. Participate in on-call rotations and escalate complex problems to senior engineers as needed. Contribute to continuous improvement initiatives, recommending tools and process enhancements. Educate end users on IT best practices, security awareness, and self-service resources. Required Skills Windows and mac OS administration Service desk / ticketing systems (Service Now or similar) Hardware installation and troubleshooting Active Directory account and group management Basic networking (TCP/IP, DNS, DHCP, VPN) Endpoint security tools and patch management Remote support tools Scripting or automation basics (Power Shell, Bash) Documentation and knowledge base management ITIL-based incident and request management
08/25/2026
Full time
GovCIO LLC seeks an IT Service Technician to support our Information Technology & Technical Support team serving federal customers. In this role, you will provide tier 1-2 support, troubleshoot hardware, software, and network issues, manage user accounts, and ensure secure, reliable operations across desktops, laptops, and mobile devices. You'll collaborate closely with cybersecurity and infrastructure teams, contribute to process improvements, and help advance GovCIO's mission to transform government IT through agile, customer-centric service. This position offers strong growth potential in federal IT within a culture focused on innovation and continual learning. Responsibilities Provide tier 1-2 technical support for Gov CIO staff and federal clients via phone, email, and ticketing systems. Troubleshoot and resolve issues with laptops, desktops, mobile devices, printers, and peripherals. Administer user accounts, permissions, and groups in Active Directory and related systems. Install, configure, and update operating systems, software, and security tools in alignment with cybersecurity practices. Support network connectivity, VPN access, and basic routing/switching issues. Document incidents, resolutions, and standard operating procedures in a knowledge base. Collaborate with cybersecurity and infrastructure teams to implement secure configurations and patches. Participate in on-call rotations and escalate complex problems to senior engineers as needed. Contribute to continuous improvement initiatives, recommending tools and process enhancements. Educate end users on IT best practices, security awareness, and self-service resources. Required Skills Windows and mac OS administration Service desk / ticketing systems (Service Now or similar) Hardware installation and troubleshooting Active Directory account and group management Basic networking (TCP/IP, DNS, DHCP, VPN) Endpoint security tools and patch management Remote support tools Scripting or automation basics (Power Shell, Bash) Documentation and knowledge base management ITIL-based incident and request management
Description: Founded in 2001 on the belief that success begins with quality, Qwaltec is a certified Women-Owned Small Business (WOSB) headquartered in Tempe, Arizona. We are a team of systems engineers, technical training consultants, program managers, and mission operations experts with deep experience supporting the DoD, NASA, United States Space Force, and commercial aerospace customers. From ground system operations and mission control to technical training and software engineering, Qwaltec brings space within reach, and we are growing. We strive for excellence and accountability, and we do everything we can to exceed expectations while acting with integrity and compassion. We invest in relationships, and we value openness, honesty, and fairness in all our endeavors. Qwaltec is seeking a Solutions Architect to lead the design and evolution of technical solutions for spacecraft Mission Operations Centers (MOCs), satellite ground systems, and antenna networks. This is a high-visibility role at the intersection of engineering, operations, and business growth: you will architect solutions for current and prospective customers, working closely with Qwaltec's customer-facing and business development teams to shape offerings, respond to solicitations, and win new mission work. The ideal candidate brings broad experience across the mission lifecycle, including experience as an operator on console, an engineer designing ground systems, a technical lead responsible for architecture integrity, and a contributor to capture and proposal efforts. You understand how MOCs, ground stations, and antenna networks come together to fly spacecraft across orbital regimes and program risk postures, from Class A missions to prototype R&D. Experience with USSF, NASA, and/or NOAA architectures is highly desirable. This position may be performed remotely within the United States; however, preference will be given to candidates based in or willing to relocate to Phoenix/Tempe, AZ area. Periodic travel to Qwaltec's Tempe headquarters, customer sites, and industry events is expected. Key Responsibilities: Architect end-to-end solutions for spacecraft Mission Operations Centers, command and control (C2) ground systems, and antenna/ground station networks for government and commercial customers Translate customer mission operations and ground system requirements into solution architectures that effectively leverage the OrbitCmd powered by Leanspace software platform, products, and integration capabilities. Serve as the senior technical voice in customer engagements by leading architecture discussions, technical exchanges, design reviews, and briefings with senior government and industry stakeholders Partner with business development and capture teams to qualify opportunities, shape win themes, and develop technical strategies for new and existing customers Author and review key technical volumes, white papers, capabilities briefs, and architecture artifacts in support of proposals and solicitation responses Develop reference architectures and system designs using industry and DoD frameworks (e.g., DODAF, MOSA) and modern development practices (Agile/DevOps) Evaluate and integrate emerging technologies, including AI/ML-enabled tools and automation, into mission operations and ground system solutions Guide trade studies, requirements definition, interface analyses, and technical risk assessments for new missions and system upgrades Collaborate with Qwaltec program managers, engineers, and mission operators to ensure proposed solutions are executable, affordable, and aligned with company capabilities Mentor engineering staff and help mature Qwaltec's technical baseline, architecture standards, and solution development processes Represent Qwaltec at industry days, conferences, and networking events (e.g., USSF events, AFCEA, Space Symposium, Ground System Architectures Workshop) Requirements: 15+ years of experience in defense and/or civil space programs spanning mission operations, ground systems engineering, and/or satellite command and control Demonstrated experience architecting or leading the design of Mission Operations Centers, satellite ground systems, and/or antenna network solutions Full lifecycle perspective across spacecraft console operations, ground system design, integration, test, and on-orbit support Experience supporting business development, capture, or proposal efforts, including authoring technical content for competitive solicitations Working knowledge of architecture frameworks and methodologies such as DODAF and MOSA, and familiarity with Agile/DevOps development environments Strong verbal and written communication skills; proven ability to engage credibly with senior government customers, acquisition professionals, and technical teams Familiarity with AI/ML concepts and AI-enabled tools and workflows as applied to mission operations, engineering, and business development U.S. Citizenship required; must be eligible to obtain and maintain a DoD security clearance (candidates must be clearable) Willingness to travel periodically to customer sites, industry events, and Qwaltec's Tempe, AZ headquarters Preferred Qualifications: Active Top Secret (TS) or TS/SCI clearance strongly preferred Direct experience with USSF, NASA, and/or NOAA mission and ground architectures (e.g., SSC, Space Deltas, NASA mission operations, NOAA satellite ground enterprise) Experience across multiple orbital regimes (LEO, MEO, GEO, HEO/cislunar) and program risk classes, from Class A missions to prototype and R&D efforts Prior roles as chief engineer, program manager, or capture manager on space or ground system programs Track record of authoring winning technical volumes for large ($100M+) solicitation responses Experience with RF/antenna systems, telemetry, tracking, and commanding (TT&C), and ground station operations and maintenance Formal training or certification in AI/ML, program management (PMP), or Agile methodologies (e.g., SAFe) Bachelor's degree in engineering, computer science, physics, or a related technical field (advanced degree a plus, or equivalent combination of education and experience) Compensation and Benefits: Salary commensurate with experience, location, and clearance status Competitive benefits package Professional development support and training budget Opportunity to shape the technical direction of a mission-driven, women-owned small business at the forefront of space operations Why Qwaltec? Qwaltec is more than a contractor. We are a team dedicated to mission success on and off the planet. Our work spans NASA, USSF, and commercial constellations. As our Solutions Architect, you will be the technical bridge between what our customers need and what Qwaltec delivers, with direct exposure to leadership, real influence over our growth strategy, and the chance to see your architectures implemented. Qwaltec is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. PIfa312accee1d-4117
08/25/2026
Full time
Description: Founded in 2001 on the belief that success begins with quality, Qwaltec is a certified Women-Owned Small Business (WOSB) headquartered in Tempe, Arizona. We are a team of systems engineers, technical training consultants, program managers, and mission operations experts with deep experience supporting the DoD, NASA, United States Space Force, and commercial aerospace customers. From ground system operations and mission control to technical training and software engineering, Qwaltec brings space within reach, and we are growing. We strive for excellence and accountability, and we do everything we can to exceed expectations while acting with integrity and compassion. We invest in relationships, and we value openness, honesty, and fairness in all our endeavors. Qwaltec is seeking a Solutions Architect to lead the design and evolution of technical solutions for spacecraft Mission Operations Centers (MOCs), satellite ground systems, and antenna networks. This is a high-visibility role at the intersection of engineering, operations, and business growth: you will architect solutions for current and prospective customers, working closely with Qwaltec's customer-facing and business development teams to shape offerings, respond to solicitations, and win new mission work. The ideal candidate brings broad experience across the mission lifecycle, including experience as an operator on console, an engineer designing ground systems, a technical lead responsible for architecture integrity, and a contributor to capture and proposal efforts. You understand how MOCs, ground stations, and antenna networks come together to fly spacecraft across orbital regimes and program risk postures, from Class A missions to prototype R&D. Experience with USSF, NASA, and/or NOAA architectures is highly desirable. This position may be performed remotely within the United States; however, preference will be given to candidates based in or willing to relocate to Phoenix/Tempe, AZ area. Periodic travel to Qwaltec's Tempe headquarters, customer sites, and industry events is expected. Key Responsibilities: Architect end-to-end solutions for spacecraft Mission Operations Centers, command and control (C2) ground systems, and antenna/ground station networks for government and commercial customers Translate customer mission operations and ground system requirements into solution architectures that effectively leverage the OrbitCmd powered by Leanspace software platform, products, and integration capabilities. Serve as the senior technical voice in customer engagements by leading architecture discussions, technical exchanges, design reviews, and briefings with senior government and industry stakeholders Partner with business development and capture teams to qualify opportunities, shape win themes, and develop technical strategies for new and existing customers Author and review key technical volumes, white papers, capabilities briefs, and architecture artifacts in support of proposals and solicitation responses Develop reference architectures and system designs using industry and DoD frameworks (e.g., DODAF, MOSA) and modern development practices (Agile/DevOps) Evaluate and integrate emerging technologies, including AI/ML-enabled tools and automation, into mission operations and ground system solutions Guide trade studies, requirements definition, interface analyses, and technical risk assessments for new missions and system upgrades Collaborate with Qwaltec program managers, engineers, and mission operators to ensure proposed solutions are executable, affordable, and aligned with company capabilities Mentor engineering staff and help mature Qwaltec's technical baseline, architecture standards, and solution development processes Represent Qwaltec at industry days, conferences, and networking events (e.g., USSF events, AFCEA, Space Symposium, Ground System Architectures Workshop) Requirements: 15+ years of experience in defense and/or civil space programs spanning mission operations, ground systems engineering, and/or satellite command and control Demonstrated experience architecting or leading the design of Mission Operations Centers, satellite ground systems, and/or antenna network solutions Full lifecycle perspective across spacecraft console operations, ground system design, integration, test, and on-orbit support Experience supporting business development, capture, or proposal efforts, including authoring technical content for competitive solicitations Working knowledge of architecture frameworks and methodologies such as DODAF and MOSA, and familiarity with Agile/DevOps development environments Strong verbal and written communication skills; proven ability to engage credibly with senior government customers, acquisition professionals, and technical teams Familiarity with AI/ML concepts and AI-enabled tools and workflows as applied to mission operations, engineering, and business development U.S. Citizenship required; must be eligible to obtain and maintain a DoD security clearance (candidates must be clearable) Willingness to travel periodically to customer sites, industry events, and Qwaltec's Tempe, AZ headquarters Preferred Qualifications: Active Top Secret (TS) or TS/SCI clearance strongly preferred Direct experience with USSF, NASA, and/or NOAA mission and ground architectures (e.g., SSC, Space Deltas, NASA mission operations, NOAA satellite ground enterprise) Experience across multiple orbital regimes (LEO, MEO, GEO, HEO/cislunar) and program risk classes, from Class A missions to prototype and R&D efforts Prior roles as chief engineer, program manager, or capture manager on space or ground system programs Track record of authoring winning technical volumes for large ($100M+) solicitation responses Experience with RF/antenna systems, telemetry, tracking, and commanding (TT&C), and ground station operations and maintenance Formal training or certification in AI/ML, program management (PMP), or Agile methodologies (e.g., SAFe) Bachelor's degree in engineering, computer science, physics, or a related technical field (advanced degree a plus, or equivalent combination of education and experience) Compensation and Benefits: Salary commensurate with experience, location, and clearance status Competitive benefits package Professional development support and training budget Opportunity to shape the technical direction of a mission-driven, women-owned small business at the forefront of space operations Why Qwaltec? Qwaltec is more than a contractor. We are a team dedicated to mission success on and off the planet. Our work spans NASA, USSF, and commercial constellations. As our Solutions Architect, you will be the technical bridge between what our customers need and what Qwaltec delivers, with direct exposure to leadership, real influence over our growth strategy, and the chance to see your architectures implemented. Qwaltec is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. PIfa312accee1d-4117
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Senior individual-contributor role within Kaiser Permanente's Developer Experience / DevSecOps Platform team, serving as technical authority and strategist for enterprise AI developer enablement. Leads through expertise and influence (non-people-manager), owning the GitHub platform ecosystem and AI-assisted developer tooling to deliver faster, safer, and more productive software development. Defines enterprise strategy for AI-assisted tools-GitHub Copilot, Claude Code, Cursor, and emerging solutions-in partnership with KP's AI Council and Enterprise Architecture. Designs and executes hands-on proofs of concept evaluating technical fit, security posture, and developer impact, collaborating with Information Security, Privacy, and Legal on risk and compliance. Delivers actionable adoption or retirement recommendations and operationalizes approved platforms under established standards. Owns GitHub Enterprise and AI tool platforms, defining standards, best practices, and guardrails enabling scalable, secure DevSecOps and AI-assisted workflows. Establishes governance, usage policies, lifecycle management, cost and chargeback models, and budget transparency, while managing vendor relationships, contracts, renewals, and roadmap alignment. Acts as developer advocate-leading training, enablement, documentation, and communities of practice, and representing developer needs to stakeholders. Defines and tracks productivity and quality metrics, measuring AI tooling impact on delivery speed, code quality, and ROI, communicating outcomes to senior leadership. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Senior individual-contributor role within Kaiser Permanente's Developer Experience / DevSecOps Platform team, serving as technical authority and strategist for enterprise AI developer enablement. Leads through expertise and influence (non-people-manager), owning the GitHub platform ecosystem and AI-assisted developer tooling to deliver faster, safer, and more productive software development. Defines enterprise strategy for AI-assisted tools-GitHub Copilot, Claude Code, Cursor, and emerging solutions-in partnership with KP's AI Council and Enterprise Architecture. Designs and executes hands-on proofs of concept evaluating technical fit, security posture, and developer impact, collaborating with Information Security, Privacy, and Legal on risk and compliance. Delivers actionable adoption or retirement recommendations and operationalizes approved platforms under established standards. Owns GitHub Enterprise and AI tool platforms, defining standards, best practices, and guardrails enabling scalable, secure DevSecOps and AI-assisted workflows. Establishes governance, usage policies, lifecycle management, cost and chargeback models, and budget transparency, while managing vendor relationships, contracts, renewals, and roadmap alignment. Acts as developer advocate-leading training, enablement, documentation, and communities of practice, and representing developer needs to stakeholders. Defines and tracks productivity and quality metrics, measuring AI tooling impact on delivery speed, code quality, and ROI, communicating outcomes to senior leadership. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Tech Summary The Systems Administrator IV, Health Systems supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior technical resource responsible for the configuration, implementation, optimization, and support of enterprise clinical applications. The role collaborates with clinical, operational, and technical stakeholders to evaluate business needs, support system improvements, and deliver technology solutions that enhance operational effectiveness and the end-user experience. Working across cross-functional teams, this position contributes to application implementation, maintenance, testing, optimization, and support activities while helping ensure reliable and effective technology solutions that support organizational objectives and patient care delivery. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Tech Summary The Systems Administrator IV, Health Systems supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior technical resource responsible for the configuration, implementation, optimization, and support of enterprise clinical applications. The role collaborates with clinical, operational, and technical stakeholders to evaluate business needs, support system improvements, and deliver technology solutions that enhance operational effectiveness and the end-user experience. Working across cross-functional teams, this position contributes to application implementation, maintenance, testing, optimization, and support activities while helping ensure reliable and effective technology solutions that support organizational objectives and patient care delivery. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: The Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Epic Systems Analyst III leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary: The Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Epic Systems Analyst III leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: The Systems Analyst III, Health Systems, Epic Bridges serves as a senior-level technical expert responsible for the design, implementation, optimization, and ongoing support of integrations between Epic and internal and external systems. This role leads the development and maintenance of HL7 interfaces, APIs, and interoperability solutions that support clinical, operational, and revenue cycle workflows while ensuring reliable, secure, and efficient data exchange across the enterprise. In addition to balancing project implementation and production support, this position partners closely with Epic application teams, infrastructure teams, vendors, and business stakeholders to design scalable integration solutions, troubleshoot complex production issues, and improve interface architecture. The analyst also provides technical leadership for large-scale initiatives, including system upgrades, acquisitions, and regulatory projects, while mentoring junior team members and serving as an escalation point for complex integration challenges. Success in this role requires advanced Epic Bridges expertise, strong healthcare interoperability knowledge, leadership, and the ability to influence technical decisions across cross-functional teams. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary: The Systems Analyst III, Health Systems, Epic Bridges serves as a senior-level technical expert responsible for the design, implementation, optimization, and ongoing support of integrations between Epic and internal and external systems. This role leads the development and maintenance of HL7 interfaces, APIs, and interoperability solutions that support clinical, operational, and revenue cycle workflows while ensuring reliable, secure, and efficient data exchange across the enterprise. In addition to balancing project implementation and production support, this position partners closely with Epic application teams, infrastructure teams, vendors, and business stakeholders to design scalable integration solutions, troubleshoot complex production issues, and improve interface architecture. The analyst also provides technical leadership for large-scale initiatives, including system upgrades, acquisitions, and regulatory projects, while mentoring junior team members and serving as an escalation point for complex integration challenges. Success in this role requires advanced Epic Bridges expertise, strong healthcare interoperability knowledge, leadership, and the ability to influence technical decisions across cross-functional teams. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking Mission Systems (MS) Software Stores Management Computing (SMS) manager to join a proprietary Air Dominance program in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization. As a first line Software Engineering Manager, you will lead and manage a team of Software Engineers responsible for overseeing the design, development, and integration of embedded software solutions that enhance the safety, reliability, and performance of aviation systems specifically focusing on mission systems. You will lead a team of skilled engineers, fostering a culture of innovation, collaboration, and continuous improvement. The ideal candidate will possess strong leadership attributes, a solid technical foundation, and excellent communication skills. This role requires experience in mission systems, modern software development, embedded systems integration, and testing activities. The role will require close collaboration with cross functional Mission Systems teams, and other engineering departments to ensure timely creation and delivery of high-quality software solutions. Responsibilities will also include creating project plans, establishing goals, tracking and managing agile team metrics, and providing technical oversight on team activities. You will be responsible for hiring, training, mentoring, leading process improvements, and employee development initiatives. You will support and present at Program Management Reviews, Technical Reviews, and Program milestones, necessitating strong communication and presentation skills. Position Responsibilities: Lead and manage a diverse team of embedded software engineers performing engineering and technical activities for mission systems Proactively assess and manage software staffing needs; create a healthy talent and skill pipeline to meet project resource timelines Drive technical planning and execution, including analyzing and responding to team agile metrics, Earned Value Management (EVM) duties to ensure the team consistently meets or exceeds planned cost, schedule, technical performance, safety, and quality targets Collaborate effectively with cross-functional teams, including systems engineering, hardware engineering, quality assurance, coworkers, customers, and suppliers to ensure seamless integration of software components, meet all requirements, and efficient and accurate communication throughout the project lifecycle Demonstrate the ability to prioritize and perform multiple tasks simultaneously while maintaining composure and professionalism in stressful situations, with a strong sense of cultural awareness and sensitivity Provide guidance and direction to team members to ensure adherence to Software Engineering Design Practices, Safety Critical standards, Independent Verification & Validation, and other engineering excellence initiatives Mentor and develop engineering talent, fostering a culture of technical excellence, innovation, and professional growth within the team Coordinate with other Boeing Engineering teams in the verification, validation, release and distribution of software product Integrate modern development methodologies and DevSecOps principles to ensure robust software development practices that enhance security, quality, and efficiency throughout the software lifecycle Engage with stakeholders, including customers and regulatory bodies, to communicate project status, address concerns, and ensure alignment with program objectives This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership 1 or more years of experience managing/leading diverse software teams 3+ experience in real-time, near real-time, or embedded systems 1+ years of experience working on and/or leading agile teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Background in Mission Systems engineering development activities, including safety critical software development Proficiency with DevSecOps and modern Software Development practices Strong communication skills and a natural leadership style that inspires action, motivates excellence, and fosters innovation, while effectively interfacing with senior leadership, customers, and regulatory agencies Demonstrated ability to manage complex projects and deliver results on time and within budget Previous experience in an engineering management and/or team lead position Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Aug. 28, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/25/2026
Full time
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking Mission Systems (MS) Software Stores Management Computing (SMS) manager to join a proprietary Air Dominance program in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization. As a first line Software Engineering Manager, you will lead and manage a team of Software Engineers responsible for overseeing the design, development, and integration of embedded software solutions that enhance the safety, reliability, and performance of aviation systems specifically focusing on mission systems. You will lead a team of skilled engineers, fostering a culture of innovation, collaboration, and continuous improvement. The ideal candidate will possess strong leadership attributes, a solid technical foundation, and excellent communication skills. This role requires experience in mission systems, modern software development, embedded systems integration, and testing activities. The role will require close collaboration with cross functional Mission Systems teams, and other engineering departments to ensure timely creation and delivery of high-quality software solutions. Responsibilities will also include creating project plans, establishing goals, tracking and managing agile team metrics, and providing technical oversight on team activities. You will be responsible for hiring, training, mentoring, leading process improvements, and employee development initiatives. You will support and present at Program Management Reviews, Technical Reviews, and Program milestones, necessitating strong communication and presentation skills. Position Responsibilities: Lead and manage a diverse team of embedded software engineers performing engineering and technical activities for mission systems Proactively assess and manage software staffing needs; create a healthy talent and skill pipeline to meet project resource timelines Drive technical planning and execution, including analyzing and responding to team agile metrics, Earned Value Management (EVM) duties to ensure the team consistently meets or exceeds planned cost, schedule, technical performance, safety, and quality targets Collaborate effectively with cross-functional teams, including systems engineering, hardware engineering, quality assurance, coworkers, customers, and suppliers to ensure seamless integration of software components, meet all requirements, and efficient and accurate communication throughout the project lifecycle Demonstrate the ability to prioritize and perform multiple tasks simultaneously while maintaining composure and professionalism in stressful situations, with a strong sense of cultural awareness and sensitivity Provide guidance and direction to team members to ensure adherence to Software Engineering Design Practices, Safety Critical standards, Independent Verification & Validation, and other engineering excellence initiatives Mentor and develop engineering talent, fostering a culture of technical excellence, innovation, and professional growth within the team Coordinate with other Boeing Engineering teams in the verification, validation, release and distribution of software product Integrate modern development methodologies and DevSecOps principles to ensure robust software development practices that enhance security, quality, and efficiency throughout the software lifecycle Engage with stakeholders, including customers and regulatory bodies, to communicate project status, address concerns, and ensure alignment with program objectives This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership 1 or more years of experience managing/leading diverse software teams 3+ experience in real-time, near real-time, or embedded systems 1+ years of experience working on and/or leading agile teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Background in Mission Systems engineering development activities, including safety critical software development Proficiency with DevSecOps and modern Software Development practices Strong communication skills and a natural leadership style that inspires action, motivates excellence, and fosters innovation, while effectively interfacing with senior leadership, customers, and regulatory agencies Demonstrated ability to manage complex projects and deliver results on time and within budget Previous experience in an engineering management and/or team lead position Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Aug. 28, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing is currently looking for Software Certification Engineers (Senior, Lead, or Expert) (Virtual) to join our Boeing Defense, Space and Security (BDS) organization engineering team. These positions are part of the critical mission of developing and certifying safe, reliable, and innovative aircraft. This role is paramount in ensuring that our aircraft not only meet but exceed the rigorous safety standards set forth by our Certification Authorities of The Federal Aviation Administration (FAA), The US Department of Defense (DoD), and The National Aeronautics and Space Administration (NASA). The Software Certification Engineer will play a vital role in fostering a culture of safety and excellence, making significant contributions to the certification process that underpins the trust of our customers. Why This Role is Important: The Software Certification Engineer is a cornerstone of Boeing's unwavering commitment to safety and excellence in aviation. This role is crucial in ensuring that our aircraft not only meet the regulatory standards set by the Certification Authority but also embody the highest levels of safety and reliability. By partnering closely with the Certification Authority, the Software Certification Engineer will help shape the future of aviation, driving innovation while safeguarding the trust of our customers and the flying public. Join us in our mission to connect, protect, explore, and inspire the world through aerospace innovation. Apply today to be part of a team that is dedicated to setting the standard for safety and excellence in the aerospace industry! Our teams are currently hiring for a range of experience levels including Senior, Lead, and Expert Software Certification Engineers. Position Responsibilities: Cultivate a safety-first mindset within the engineering unit, ensuring that all engineering practices prioritize the well-being of flight / maintenance crew and passengers Collaborate closely with the Certification Authorities (FAA, DoD, NASA), to navigate the complex certification process, ensuring that all aircraft designs comply with stringent regulatory requirements and safety standards Develop and implement engineering strategies that emphasize safety and reliability, aligning with Boeing's commitment to delivering the highest quality aircraft Oversee the preparation and submission of comprehensive technical certification documentation required for Certification Authorities (FAA, DoD, NASA), ensuring that all materials reflect the highest standards of accuracy and thoroughness Mentor and develop engineering staff, instilling a deep understanding of safety protocols and certification artifacts and processes to enhance their professional growth and technical expertise Analyze and resolve complex engineering challenges with a focus on safety, leveraging data-driven decision-making and industry best practices Monitor project progress and performance, ensuring that engineering solutions are delivered on time and meet all safety and certification milestones This position has been identified as a virtual opportunity and will not require the selected candidate to relocate. Basic Qualifications (Required Skills/Experience): Bachelor Degree This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. 9+ years of experience in software engineering 5+ years of experience in software development life cycles, configuration management and best agile software engineering practices 5+ years of experience applying or working within guidelines of RTCA DO-178 standard, Software Considerations in Airborne Systems and Equipment Certification Preferred Qualifications (Desired Skills/Experience): Level 4: Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 9+ years of related work experience OR Bachelor's Degree and 13+ years of directly related work experience OR 17+ years of related, relevant experience Level 5: Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 14+ years of related work experience OR Bachelor's Degree and 18+ years of directly related work experience OR 22+ years of related, relevant experience Level 6: Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 20+ years of related work experience OR Bachelor's Degree and 24+ years of directly related work experience OR 28+ years of related, relevant experience 5+ years of experience leading software development projects Recent experience in DoD or NASA Software Certification Engineer roles or as an FAA Designated Engineering Representative (DER) or Technical Standard Order (TSO) Certification Specialist in Software or AEH 6+ years' experience developing, documenting and maintaining architectures, requirements, algorithms, interfaces and designs for software systems Experience with concurrent software and distributed systems Experience using common software version control tools such as Git Experience with Agile planning tools such as JIRA Travel: Up to 15% Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range Senior (Level 4) - $137,700 - $213,900 Summary Pay Range Lead (Level 5) - $164,900 - $257,600 Summary Pay Range Expert (Level 6) - $194,650 - $302,450 Applications for this position will be accepted until Sept. 02, 2026 Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/25/2026
Full time
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing is currently looking for Software Certification Engineers (Senior, Lead, or Expert) (Virtual) to join our Boeing Defense, Space and Security (BDS) organization engineering team. These positions are part of the critical mission of developing and certifying safe, reliable, and innovative aircraft. This role is paramount in ensuring that our aircraft not only meet but exceed the rigorous safety standards set forth by our Certification Authorities of The Federal Aviation Administration (FAA), The US Department of Defense (DoD), and The National Aeronautics and Space Administration (NASA). The Software Certification Engineer will play a vital role in fostering a culture of safety and excellence, making significant contributions to the certification process that underpins the trust of our customers. Why This Role is Important: The Software Certification Engineer is a cornerstone of Boeing's unwavering commitment to safety and excellence in aviation. This role is crucial in ensuring that our aircraft not only meet the regulatory standards set by the Certification Authority but also embody the highest levels of safety and reliability. By partnering closely with the Certification Authority, the Software Certification Engineer will help shape the future of aviation, driving innovation while safeguarding the trust of our customers and the flying public. Join us in our mission to connect, protect, explore, and inspire the world through aerospace innovation. Apply today to be part of a team that is dedicated to setting the standard for safety and excellence in the aerospace industry! Our teams are currently hiring for a range of experience levels including Senior, Lead, and Expert Software Certification Engineers. Position Responsibilities: Cultivate a safety-first mindset within the engineering unit, ensuring that all engineering practices prioritize the well-being of flight / maintenance crew and passengers Collaborate closely with the Certification Authorities (FAA, DoD, NASA), to navigate the complex certification process, ensuring that all aircraft designs comply with stringent regulatory requirements and safety standards Develop and implement engineering strategies that emphasize safety and reliability, aligning with Boeing's commitment to delivering the highest quality aircraft Oversee the preparation and submission of comprehensive technical certification documentation required for Certification Authorities (FAA, DoD, NASA), ensuring that all materials reflect the highest standards of accuracy and thoroughness Mentor and develop engineering staff, instilling a deep understanding of safety protocols and certification artifacts and processes to enhance their professional growth and technical expertise Analyze and resolve complex engineering challenges with a focus on safety, leveraging data-driven decision-making and industry best practices Monitor project progress and performance, ensuring that engineering solutions are delivered on time and meet all safety and certification milestones This position has been identified as a virtual opportunity and will not require the selected candidate to relocate. Basic Qualifications (Required Skills/Experience): Bachelor Degree This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. 9+ years of experience in software engineering 5+ years of experience in software development life cycles, configuration management and best agile software engineering practices 5+ years of experience applying or working within guidelines of RTCA DO-178 standard, Software Considerations in Airborne Systems and Equipment Certification Preferred Qualifications (Desired Skills/Experience): Level 4: Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 9+ years of related work experience OR Bachelor's Degree and 13+ years of directly related work experience OR 17+ years of related, relevant experience Level 5: Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 14+ years of related work experience OR Bachelor's Degree and 18+ years of directly related work experience OR 22+ years of related, relevant experience Level 6: Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 20+ years of related work experience OR Bachelor's Degree and 24+ years of directly related work experience OR 28+ years of related, relevant experience 5+ years of experience leading software development projects Recent experience in DoD or NASA Software Certification Engineer roles or as an FAA Designated Engineering Representative (DER) or Technical Standard Order (TSO) Certification Specialist in Software or AEH 6+ years' experience developing, documenting and maintaining architectures, requirements, algorithms, interfaces and designs for software systems Experience with concurrent software and distributed systems Experience using common software version control tools such as Git Experience with Agile planning tools such as JIRA Travel: Up to 15% Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range Senior (Level 4) - $137,700 - $213,900 Summary Pay Range Lead (Level 5) - $164,900 - $257,600 Summary Pay Range Expert (Level 6) - $194,650 - $302,450 Applications for this position will be accepted until Sept. 02, 2026 Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
