Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defense, Space & Security (BDS) is seeking a TacticalRF Sensors Analyst (Mid-Level or Senior) to join a team developing a complex RF sensor subsystem in Berkeley, MO, supporting a proprietary Air Dominance Fixed Wing program. Your work will include both enhancing existing architectures, with the addition of new capabilities, as well as architecting completely new systems. In this role, you will be joining a cross-functional team integrating next generation capabilities as part of a very exciting and critically important development effort. Your role will include development of sensor analysis tools, performance models, and review of supplier artifacts. You will have the opportunity to operate in an agile development environment to mature our products, work on next generation open-architecture model-based designs, and to collaborate across multiple disciplines. Frequent interaction with program leadership, customers, and industry partners during critical design phases will be key elements of this position. This position will provide the candidate an opportunity to develop their engineering skills with potential growth into a leadership role. Position Responsibilities: Work with customers to develop and document complex electronic and electrical system requirements Manage and monitor supplier performance to ensure system integration and compliance with requirements Research specific technology advances for potential application to company business needs Utilize model-based systems engineering (MBSE) for hardware and software Analysis of data resulting hardware and software integration, test, and validation/verification Evaluation of supplier developed models and integration of supplier tools into program analysis tool chains Prototype hardware and software evaluation, lab integration, analysis, and test Basic Qualifications (Required Skills and Experience): Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement Level 3: 5+ years of related work experience and a bachelor's degree or an equivalent combination of related work experience and technical education Level 4: 9+ years of related work experience and a bachelor's degree or an equivalent combination of related work experience and technical education Preferred Qualifications (Desired Skills and Experience): Experience working on tactical RF sensors including radar systems, communication systems, or electronic warfare systems Experience modeling and estimating system performance Experience with Matlab for complex system modeling, especially Monte Carlo based performance estimation Experience with electromagnetic modeling tools Experience working in Cameo or similar model-based systems engineering tools Experience working on development programs using agile/scrum methodology Experience with lab test and verification activities for RF sensors Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Signing Bonus: Potential signing bonus for eligible/qualified external candidates. Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 3: $112,200-$151,800 Level 4: $136,850-$185,150 Applications for this position will be accepted until Sept. 08, 2026 Export Control Requirements: This is not an Export Control position. Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/25/2026
Full time
Job Description Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defense, Space & Security (BDS) is seeking a TacticalRF Sensors Analyst (Mid-Level or Senior) to join a team developing a complex RF sensor subsystem in Berkeley, MO, supporting a proprietary Air Dominance Fixed Wing program. Your work will include both enhancing existing architectures, with the addition of new capabilities, as well as architecting completely new systems. In this role, you will be joining a cross-functional team integrating next generation capabilities as part of a very exciting and critically important development effort. Your role will include development of sensor analysis tools, performance models, and review of supplier artifacts. You will have the opportunity to operate in an agile development environment to mature our products, work on next generation open-architecture model-based designs, and to collaborate across multiple disciplines. Frequent interaction with program leadership, customers, and industry partners during critical design phases will be key elements of this position. This position will provide the candidate an opportunity to develop their engineering skills with potential growth into a leadership role. Position Responsibilities: Work with customers to develop and document complex electronic and electrical system requirements Manage and monitor supplier performance to ensure system integration and compliance with requirements Research specific technology advances for potential application to company business needs Utilize model-based systems engineering (MBSE) for hardware and software Analysis of data resulting hardware and software integration, test, and validation/verification Evaluation of supplier developed models and integration of supplier tools into program analysis tool chains Prototype hardware and software evaluation, lab integration, analysis, and test Basic Qualifications (Required Skills and Experience): Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement Level 3: 5+ years of related work experience and a bachelor's degree or an equivalent combination of related work experience and technical education Level 4: 9+ years of related work experience and a bachelor's degree or an equivalent combination of related work experience and technical education Preferred Qualifications (Desired Skills and Experience): Experience working on tactical RF sensors including radar systems, communication systems, or electronic warfare systems Experience modeling and estimating system performance Experience with Matlab for complex system modeling, especially Monte Carlo based performance estimation Experience with electromagnetic modeling tools Experience working in Cameo or similar model-based systems engineering tools Experience working on development programs using agile/scrum methodology Experience with lab test and verification activities for RF sensors Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Signing Bonus: Potential signing bonus for eligible/qualified external candidates. Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 3: $112,200-$151,800 Level 4: $136,850-$185,150 Applications for this position will be accepted until Sept. 08, 2026 Export Control Requirements: This is not an Export Control position. Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Ministerial Association of California Counties ("MACC")
Willows, California
Job Description Job Description Position Summary The Program Analyst reports to the Director of Community Development and serves as a centralized administrative, compliance, and quality assurance support role across multiple MACC/New Leaf programs. This position is responsible for ensuring programs remain organized, compliant, audit-ready, and operationally supported through documentation oversight, reporting coordination, workflow development, and data integrity monitoring. The Program Analyst does not function as an operational supervisor, but rather as an infrastructure support position that strengthens program accountability, consistency, and compliance across New Leaf Industries. This role works collaboratively with Leadership, Program Managers, Coordinators, and direct service staff to support regulatory compliance, reporting requirements, and organizational efficiency. Core Areas of Support CalAIM, Community Supports Programming Senior Nutrition Program PneumaFlyer Transportation Reporting and Documentation Compliance and Quality Assurance Essential Duties and Responsibilities Compliance & Documentation Oversight Monitor program documentation to ensure compliance with applicable regulatory and funding requirements for City, County, State, and/or Federal entities. Conduct routine file reviews and documentation audits to support audit readiness. Identify documentation deficiencies and coordinate corrections needed with program staff. Maintain organized, accurate, and up-to-date program records. Track Re-Assessments, Renewals, Authorizations, and required supporting documentation across programs and data systems. Senior Nutrition Support Support Senior Nutrition reporting and compliance processes. Prepare and organize documentation required by Passages and other oversight entities. Serve as a primary Administrative Liaison to Passages related to reporting, documentation requests, and compliance coordination. Track required nutrition documentation, Assessments, and supporting records. Data Integrity & Reporting Monitor Electronic Health Record (EHR) systems and related databases for data accuracy and completeness. Maintain data integrity across multiple programs and reporting systems. Prepare operational, utilization, and compliance reports as requested by Leadership. Support reporting tied to program performance, budgeting, and utilization trends. Workflow & Administrative Support Develop and organize SOPs, workflows, forms, and administrative processes. Support cross-Team coordination related to compliance and reporting functions. Assist Leadership with implementation of organizational systems designed to improve efficiency and accountability. Provide administrative project support for developing and expanding programs. Quality Assurance Support assessment quality assurance processes to ensure consistency and completeness. Review documentation practices and recommend workflow improvements where needed. Assist with preparation for audits, monitoring visits, and compliance reviews. Knowledge, Skills, and Abilities Strong organizational and administrative skills. Ability to manage multiple projects and deadlines across the team. Strong attention to detail and documentation accuracy. Ability to interpret and apply program requirements, policies, and procedures. Proficiency in Microsoft Office, spreadsheets, and electronic documentation systems. Ability to maintain confidentiality and professionalism. Strong written and verbal communication skills. Ability to collaborate with multiple team members and the Leadership Team. Preferred Qualifications Experience in healthcare, social services, nonprofit operations, public health, nutrition services, or community-based programming preferred. Experience with compliance reporting, quality assurance, or program administration preferred. Familiarity with EHR systems, audit preparation, and documentation standards preferred. Degree in a related field or equivalent work experience in related field/area preferred. Experience working with grant-funded programs preferred. Work Environment This position primarily functions in an office and administrative support capacity but may occasionally assist with on-site program coordination, monitoring activities, or operational support across various program locations. Position Classification Full-Time Position, Non-Exempt status.
08/25/2026
Full time
Job Description Job Description Position Summary The Program Analyst reports to the Director of Community Development and serves as a centralized administrative, compliance, and quality assurance support role across multiple MACC/New Leaf programs. This position is responsible for ensuring programs remain organized, compliant, audit-ready, and operationally supported through documentation oversight, reporting coordination, workflow development, and data integrity monitoring. The Program Analyst does not function as an operational supervisor, but rather as an infrastructure support position that strengthens program accountability, consistency, and compliance across New Leaf Industries. This role works collaboratively with Leadership, Program Managers, Coordinators, and direct service staff to support regulatory compliance, reporting requirements, and organizational efficiency. Core Areas of Support CalAIM, Community Supports Programming Senior Nutrition Program PneumaFlyer Transportation Reporting and Documentation Compliance and Quality Assurance Essential Duties and Responsibilities Compliance & Documentation Oversight Monitor program documentation to ensure compliance with applicable regulatory and funding requirements for City, County, State, and/or Federal entities. Conduct routine file reviews and documentation audits to support audit readiness. Identify documentation deficiencies and coordinate corrections needed with program staff. Maintain organized, accurate, and up-to-date program records. Track Re-Assessments, Renewals, Authorizations, and required supporting documentation across programs and data systems. Senior Nutrition Support Support Senior Nutrition reporting and compliance processes. Prepare and organize documentation required by Passages and other oversight entities. Serve as a primary Administrative Liaison to Passages related to reporting, documentation requests, and compliance coordination. Track required nutrition documentation, Assessments, and supporting records. Data Integrity & Reporting Monitor Electronic Health Record (EHR) systems and related databases for data accuracy and completeness. Maintain data integrity across multiple programs and reporting systems. Prepare operational, utilization, and compliance reports as requested by Leadership. Support reporting tied to program performance, budgeting, and utilization trends. Workflow & Administrative Support Develop and organize SOPs, workflows, forms, and administrative processes. Support cross-Team coordination related to compliance and reporting functions. Assist Leadership with implementation of organizational systems designed to improve efficiency and accountability. Provide administrative project support for developing and expanding programs. Quality Assurance Support assessment quality assurance processes to ensure consistency and completeness. Review documentation practices and recommend workflow improvements where needed. Assist with preparation for audits, monitoring visits, and compliance reviews. Knowledge, Skills, and Abilities Strong organizational and administrative skills. Ability to manage multiple projects and deadlines across the team. Strong attention to detail and documentation accuracy. Ability to interpret and apply program requirements, policies, and procedures. Proficiency in Microsoft Office, spreadsheets, and electronic documentation systems. Ability to maintain confidentiality and professionalism. Strong written and verbal communication skills. Ability to collaborate with multiple team members and the Leadership Team. Preferred Qualifications Experience in healthcare, social services, nonprofit operations, public health, nutrition services, or community-based programming preferred. Experience with compliance reporting, quality assurance, or program administration preferred. Familiarity with EHR systems, audit preparation, and documentation standards preferred. Degree in a related field or equivalent work experience in related field/area preferred. Experience working with grant-funded programs preferred. Work Environment This position primarily functions in an office and administrative support capacity but may occasionally assist with on-site program coordination, monitoring activities, or operational support across various program locations. Position Classification Full-Time Position, Non-Exempt status.
Job Description Job Description Job Title: Senior Archer IRM Developer / Analyst (Contract-to-Hire) Location: Columbus, OH or Merrillville, IN Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $65-$76/hour Contract Term: September 1, 2026 - August 31, 2027 Contract-to-Hire: YesEmployment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Senior Archer IRM Developer / Analyst to support an enterprise Archer Agile Product Line across both Archer SaaS and Archer OnPrem environments. This role will support the organization's Integrated Risk Management platform, which enables standardized governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, business continuity, and regulatory compliance capabilities across the enterprise. The Senior Archer IRM Developer / Analyst will be responsible for supporting design, build, configuration, testing, release readiness, production support, and ongoing enhancements across Archer environments. This role will work closely with Product Owners, Archer developers, business stakeholders, GRC super users, vendor partners, and professional services resources to translate business requirements into scalable Archer solutions. The ideal candidate is an Archer subject matter expert with strong hands-on configuration and development experience, solid GRC process knowledge, and the ability to operate in an Agile product team supporting multiple stakeholders and competing priorities. This person should be comfortable working in both strategic and tactical spaces, from designing scalable solutions to troubleshooting configuration issues and supporting releases. Key ResponsibilitiesArcher Platform Configuration & Development Configure, enhance, and support Archer applications across SaaS and OnPrem environments. Configure and maintain Archer questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Support new use case builds as well as enhancements to existing Archer applications. Translate business requirements into scalable Archer configuration and workflow solutions. Support platform maturity efforts, including standardization, documentation, knowledge transfer, and reduction of single points of failure. GRC & Integrated Risk Management Support Support Archer use cases across governance, risk, and compliance functions, including: Compliance management Issues and risks Policy management NERC CIP NERC 693 TSA compliance Centralized compliance Third-party risk management Supply chain risk IT/OT risk Business continuity Enterprise risk capabilities Partner with GRC stakeholders and super users to understand business processes and convert them into sustainable Archer workflows. Help reduce manual workarounds by building automation, reporting, evidence tracking, issue management, and scalable compliance capabilities. Support risk, compliance, cybersecurity, audit, and policy management processes through Archer platform enhancements. Integrations, Data & Automation Develop, support, and maintain Archer data feeds, APIs, system integrations, data imports/exports, bulk updates, reporting, and workflow automation. Support integrations and data connections with systems such as ServiceNow, Workday, MuleSoft, Qualys, Ariba, and related enterprise platforms. Troubleshoot data quality, mapping, integration, reporting, and workflow issues. Support API and integration-related activities that improve automation, evidence tracking, reporting, and process efficiency. Collaborate with IT infrastructure, solution architecture, and vendor teams on application availability and integration-related needs. Agile Delivery & Release Support Support Agile sprint delivery, including requirements refinement, backlog review, user story development, configuration, unit testing, UAT support, defect resolution, release planning, and production deployment support. Participate in sprint planning, backlog refinement, testing coordination, release readiness, and post-release support. Work with Product Owners, business stakeholders, developers, super users, and vendor partners to prioritize work and deliver high-quality solutions. Support release activities and provide flexibility for after-hours release support when needed. Ensure technical work aligns with Agile delivery practices, professional scrum principles, and enterprise technical standards. Technical Analysis, Testing & Production Support Perform assigned technical tasks, including study, analysis, design, configuration, programming, testing, product installation, and production support. Provide support, maintenance, and enhancement activities under general direction. Perform unit testing, system testing, integration testing, debugging, defect resolution, and post-implementation support. Lead or support the detection and resolution of defects and issues identified during testing. Provide proactive monitoring, alerting, reporting, testing, and communication with team leads and project stakeholders. Identify and communicate emergency system issues and support timely resolution. Stakeholder Partnership & Technical Leadership Interface with business stakeholders, Business Analysts, Solution Architects, IT Infrastructure, service providers, and project teams regarding application availability and project-related information. Provide technical advice to Project Managers, Team Leads, business partners, and team members. Provide technical direction to junior or intermediate resources, service providers, approved subcontractors, or customer personnel as needed. Support translation of business requirements into specific system, application, workflow, or process design. Participate in design activities from requirements analysis through system, application, or process design specification. Communicate clearly with both business personnel and technical experts. Documentation, Training & Knowledge Transfer Develop and maintain application documentation, security system documentation, and technical training materials. Support knowledge transfer to team members, super users, business stakeholders, and support resources. Maintain documentation related to configuration, data feeds, workflows, reports, dashboards, integrations, and release activities. Support process documentation and standard operating materials that improve long-term platform sustainability. Day-to-Day Responsibilities Configure and enhance Archer applications, workflows, dashboards, reports, notifications, access roles, and data-driven events. Support Archer SaaS and OnPrem environments across GRC, compliance, policy, risk, issue management, and third-party risk use cases. Participate in Agile ceremonies, backlog refinement, user story development, sprint execution, testing, and release readiness. Work with Product Owners, Archer developers, GRC super users, business stakeholders, and vendor partners to clarify requirements and deliver solutions. Support Archer integrations, data feeds, APIs, imports/exports, bulk updates, and reporting needs. Troubleshoot configuration, workflow, data quality, integration, access, reporting, and production issues. Support UAT, defect resolution, deployment planning, and production release activities. Maintain documentation, support knowledge transfer, and help reduce single points of failure across the Archer platform. Required Qualifications 7+ years of relevant GRC technology, risk technology, application development, or Archer platform experience. 4+ years of hands-on Archer configuration and/or development experience. Hands-on experience configuring Archer applications, questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Experience supporting Archer IRM platform capabilities across governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, or related enterprise risk functions. Experience working with Agile, iterative, or professional scrum delivery methodologies. Strong process orientation and analytical/problem-solving skills, including the ability to interpret and clarify technical issues. Experience supporting requirements refinement, user stories, unit testing, UAT support, defect resolution, release readiness, and production deployment support. Experience working with business stakeholders, Product Owners, developers, super users, vendor partners, and technical teams. Strong written and verbal communication skills with the ability to deliver clear, concise presentations. Strong organizational skills and ability to work under tight deadlines. Ability to work independently in high-priority situations. Ability to manage conflict and communicate effectively with both business personnel and technical experts. Proficiency with Microsoft Office products. Bachelor's degree in Computer Science, Information Technology, or a related discipline . click apply for full job details
08/25/2026
Full time
Job Description Job Description Job Title: Senior Archer IRM Developer / Analyst (Contract-to-Hire) Location: Columbus, OH or Merrillville, IN Work Model: Hybrid - Tuesday through Thursday onsite, Monday and Friday remote Local Candidates: Required Rate: $65-$76/hour Contract Term: September 1, 2026 - August 31, 2027 Contract-to-Hire: YesEmployment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking a Senior Archer IRM Developer / Analyst to support an enterprise Archer Agile Product Line across both Archer SaaS and Archer OnPrem environments. This role will support the organization's Integrated Risk Management platform, which enables standardized governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, business continuity, and regulatory compliance capabilities across the enterprise. The Senior Archer IRM Developer / Analyst will be responsible for supporting design, build, configuration, testing, release readiness, production support, and ongoing enhancements across Archer environments. This role will work closely with Product Owners, Archer developers, business stakeholders, GRC super users, vendor partners, and professional services resources to translate business requirements into scalable Archer solutions. The ideal candidate is an Archer subject matter expert with strong hands-on configuration and development experience, solid GRC process knowledge, and the ability to operate in an Agile product team supporting multiple stakeholders and competing priorities. This person should be comfortable working in both strategic and tactical spaces, from designing scalable solutions to troubleshooting configuration issues and supporting releases. Key ResponsibilitiesArcher Platform Configuration & Development Configure, enhance, and support Archer applications across SaaS and OnPrem environments. Configure and maintain Archer questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Support new use case builds as well as enhancements to existing Archer applications. Translate business requirements into scalable Archer configuration and workflow solutions. Support platform maturity efforts, including standardization, documentation, knowledge transfer, and reduction of single points of failure. GRC & Integrated Risk Management Support Support Archer use cases across governance, risk, and compliance functions, including: Compliance management Issues and risks Policy management NERC CIP NERC 693 TSA compliance Centralized compliance Third-party risk management Supply chain risk IT/OT risk Business continuity Enterprise risk capabilities Partner with GRC stakeholders and super users to understand business processes and convert them into sustainable Archer workflows. Help reduce manual workarounds by building automation, reporting, evidence tracking, issue management, and scalable compliance capabilities. Support risk, compliance, cybersecurity, audit, and policy management processes through Archer platform enhancements. Integrations, Data & Automation Develop, support, and maintain Archer data feeds, APIs, system integrations, data imports/exports, bulk updates, reporting, and workflow automation. Support integrations and data connections with systems such as ServiceNow, Workday, MuleSoft, Qualys, Ariba, and related enterprise platforms. Troubleshoot data quality, mapping, integration, reporting, and workflow issues. Support API and integration-related activities that improve automation, evidence tracking, reporting, and process efficiency. Collaborate with IT infrastructure, solution architecture, and vendor teams on application availability and integration-related needs. Agile Delivery & Release Support Support Agile sprint delivery, including requirements refinement, backlog review, user story development, configuration, unit testing, UAT support, defect resolution, release planning, and production deployment support. Participate in sprint planning, backlog refinement, testing coordination, release readiness, and post-release support. Work with Product Owners, business stakeholders, developers, super users, and vendor partners to prioritize work and deliver high-quality solutions. Support release activities and provide flexibility for after-hours release support when needed. Ensure technical work aligns with Agile delivery practices, professional scrum principles, and enterprise technical standards. Technical Analysis, Testing & Production Support Perform assigned technical tasks, including study, analysis, design, configuration, programming, testing, product installation, and production support. Provide support, maintenance, and enhancement activities under general direction. Perform unit testing, system testing, integration testing, debugging, defect resolution, and post-implementation support. Lead or support the detection and resolution of defects and issues identified during testing. Provide proactive monitoring, alerting, reporting, testing, and communication with team leads and project stakeholders. Identify and communicate emergency system issues and support timely resolution. Stakeholder Partnership & Technical Leadership Interface with business stakeholders, Business Analysts, Solution Architects, IT Infrastructure, service providers, and project teams regarding application availability and project-related information. Provide technical advice to Project Managers, Team Leads, business partners, and team members. Provide technical direction to junior or intermediate resources, service providers, approved subcontractors, or customer personnel as needed. Support translation of business requirements into specific system, application, workflow, or process design. Participate in design activities from requirements analysis through system, application, or process design specification. Communicate clearly with both business personnel and technical experts. Documentation, Training & Knowledge Transfer Develop and maintain application documentation, security system documentation, and technical training materials. Support knowledge transfer to team members, super users, business stakeholders, and support resources. Maintain documentation related to configuration, data feeds, workflows, reports, dashboards, integrations, and release activities. Support process documentation and standard operating materials that improve long-term platform sustainability. Day-to-Day Responsibilities Configure and enhance Archer applications, workflows, dashboards, reports, notifications, access roles, and data-driven events. Support Archer SaaS and OnPrem environments across GRC, compliance, policy, risk, issue management, and third-party risk use cases. Participate in Agile ceremonies, backlog refinement, user story development, sprint execution, testing, and release readiness. Work with Product Owners, Archer developers, GRC super users, business stakeholders, and vendor partners to clarify requirements and deliver solutions. Support Archer integrations, data feeds, APIs, imports/exports, bulk updates, and reporting needs. Troubleshoot configuration, workflow, data quality, integration, access, reporting, and production issues. Support UAT, defect resolution, deployment planning, and production release activities. Maintain documentation, support knowledge transfer, and help reduce single points of failure across the Archer platform. Required Qualifications 7+ years of relevant GRC technology, risk technology, application development, or Archer platform experience. 4+ years of hands-on Archer configuration and/or development experience. Hands-on experience configuring Archer applications, questionnaires, workflows, fields, layouts, calculations, notifications, reports, dashboards, access roles, and data-driven events. Experience supporting Archer IRM platform capabilities across governance, risk, compliance, issue management, policy management, third-party risk, cybersecurity risk, or related enterprise risk functions. Experience working with Agile, iterative, or professional scrum delivery methodologies. Strong process orientation and analytical/problem-solving skills, including the ability to interpret and clarify technical issues. Experience supporting requirements refinement, user stories, unit testing, UAT support, defect resolution, release readiness, and production deployment support. Experience working with business stakeholders, Product Owners, developers, super users, vendor partners, and technical teams. Strong written and verbal communication skills with the ability to deliver clear, concise presentations. Strong organizational skills and ability to work under tight deadlines. Ability to work independently in high-priority situations. Ability to manage conflict and communicate effectively with both business personnel and technical experts. Proficiency with Microsoft Office products. Bachelor's degree in Computer Science, Information Technology, or a related discipline . click apply for full job details
I. Job Summary The HR Technology Senior Analyst serves as the strategic HR Technology solutions partner for an assigned HR functional area (e.g., Talent, Compensation, Benefits), responsible for the continuous evolution and success of Oracle HCM/ ServiceNow HRSD and related technology solutions. This role partners closely with HR Centers of Excellence, cross-functional HCM teams, Digital, and business stakeholders to consult, innovate, and deliver scalable technology solutions that enable business strategy and elevate the employee and manager experience. As the techno-functional subject matter expert for assigned products and capabilities, the Senior Solutions Analyst combines business process expertise with deep technology knowledge to translate business needs into sustainable solutions through configuration, solution design, automation, reporting, and continuous improvement. This role influences product direction, champions innovation, and drives technology capabilities that maximize business value while aligning with the broader HR Technology strategy. The position reports to the HR Technology team within Shared Services. II. Essential Duties and Responsibilities Own the success and continuous evolution of the assigned product or capability Build trusted partnerships with business stakeholders by providing consultative guidance, managing product feedback, and ensuring technology solutions continue to meet evolving business needs Partner with stakeholders within the assigned HR functional area, HR leaders, and business partners to shape technology strategy, influence product direction, and support the continuous evolution of assigned technology solutions (e.g. Oracle HCM/ ServiceNow HRSD ) Serve as the techno-functional subject matter expert for assigned technology capabilities, advising stakeholders on system capabilities, solution alternatives, emerging technologies, and leading practices Lead discovery sessions, workshops, and solution design discussions to translate business needs into scalable, sustainable technology solutions Evaluate business needs and recommend priorities by assessing business value, user impact, technical feasibility, implementation effort, resource requirements, and strategic alignment Lead the design, configuration, testing, implementation, and optimization of assigned technology solutions, partnering with cross-functional HCM teams, Digital, vendors, and third-party providers to deliver successful releases and business outcomes Identify opportunities to improve business processes, enhance employee & manager experiences, and maximize the value of assigned HR technology investments Drive continuous improvement by identifying opportunities for process, configuration, reporting, automation, and AI enhancements that improve efficiency, usability, data quality, and business outcomes from concept through implementation III. Qualifications A. Required Qualifications Bachelor's Degree (accredited) High School Diploma or GED (accredited) and four years of relevant experience 5 years of experience supporting Technology Service Delivery (in addition to education requirement) B. Preferred Qualifications Knowledge, Skills and Abilities HR Technology & Techno-Functional Expertise: Strong knowledge of Oracle HCM Cloud/ ServiceNow HRSD and related HR technology solutions, with experience configuring, supporting, and optimizing solutions across multiple HR functional areas. Ability to combine business process expertise with technical understanding to evaluate solution options, translate requirements into system capabilities, troubleshoot issues, and deliver scalable technology solutions. Strategic Consulting & Business Partnership: Working knowledge of HR business processes and technology solutions, with the ability to quickly understand operational needs, align technology capabilities to evolving workforce strategies, and support the continuous evolution of assigned products or capabilities. Solution Design & Continuous Improvement: Demonstrated ability to identify opportunities for process improvement, automation, reporting, AI, and system optimization through thoughtful analysis, solution design, and continuous improvement methodologies. Business Process & Product Knowledge/Ownership: Working knowledge of HR business processes and technology solutions, with the ability to quickly understand operational needs, align technology capabilities to evolving workforce strategies, and support the continuous evolution of assigned products or capabilities. Stakeholder Collaboration & Influence: Proven ability to build trusted relationships and collaborate effectively across HR, Digital, Reporting & Analytics, vendors, and cross-functional business partners. Ability to influence decisions, facilitate discussions, and achieve alignment across diverse stakeholder groups without direct authority. Communication & Facilitation: Excellent verbal, written, and presentation skills, with the ability to communicate complex technical concepts in clear, business-friendly language. Experience facilitating discovery sessions, workshops, solution design discussions, and executive presentations. Analytical Thinking & Problem Solving: Strong analytical, troubleshooting, and decision-making skills with the ability to evaluate complex business and technical challenges, identify root causes, assess solution alternatives, and make sound recommendations supported by data. Technology Delivery: Experience leading or contributing to the delivery of enterprise technology solutions through business analysis, configuration, testing, release management, production support, and user adoption. Innovation & Learning Agility : Demonstrated curiosity and willingness to explore emerging technologies, AI capabilities, industry trends, and best practices to continuously improve HR technology solutions and business processes. Results Orientation: Proven ability to independently manage competing priorities, deliver high-quality work, and drive initiatives from concept through implementation while maintaining a strong focus on customer experience, operational excellence, and measurable business value. IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. This role is designated as Hybrid which will follow the WM Office Policy requiring in office work and an option to work remotely one day per week. V. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.
08/25/2026
Full time
I. Job Summary The HR Technology Senior Analyst serves as the strategic HR Technology solutions partner for an assigned HR functional area (e.g., Talent, Compensation, Benefits), responsible for the continuous evolution and success of Oracle HCM/ ServiceNow HRSD and related technology solutions. This role partners closely with HR Centers of Excellence, cross-functional HCM teams, Digital, and business stakeholders to consult, innovate, and deliver scalable technology solutions that enable business strategy and elevate the employee and manager experience. As the techno-functional subject matter expert for assigned products and capabilities, the Senior Solutions Analyst combines business process expertise with deep technology knowledge to translate business needs into sustainable solutions through configuration, solution design, automation, reporting, and continuous improvement. This role influences product direction, champions innovation, and drives technology capabilities that maximize business value while aligning with the broader HR Technology strategy. The position reports to the HR Technology team within Shared Services. II. Essential Duties and Responsibilities Own the success and continuous evolution of the assigned product or capability Build trusted partnerships with business stakeholders by providing consultative guidance, managing product feedback, and ensuring technology solutions continue to meet evolving business needs Partner with stakeholders within the assigned HR functional area, HR leaders, and business partners to shape technology strategy, influence product direction, and support the continuous evolution of assigned technology solutions (e.g. Oracle HCM/ ServiceNow HRSD ) Serve as the techno-functional subject matter expert for assigned technology capabilities, advising stakeholders on system capabilities, solution alternatives, emerging technologies, and leading practices Lead discovery sessions, workshops, and solution design discussions to translate business needs into scalable, sustainable technology solutions Evaluate business needs and recommend priorities by assessing business value, user impact, technical feasibility, implementation effort, resource requirements, and strategic alignment Lead the design, configuration, testing, implementation, and optimization of assigned technology solutions, partnering with cross-functional HCM teams, Digital, vendors, and third-party providers to deliver successful releases and business outcomes Identify opportunities to improve business processes, enhance employee & manager experiences, and maximize the value of assigned HR technology investments Drive continuous improvement by identifying opportunities for process, configuration, reporting, automation, and AI enhancements that improve efficiency, usability, data quality, and business outcomes from concept through implementation III. Qualifications A. Required Qualifications Bachelor's Degree (accredited) High School Diploma or GED (accredited) and four years of relevant experience 5 years of experience supporting Technology Service Delivery (in addition to education requirement) B. Preferred Qualifications Knowledge, Skills and Abilities HR Technology & Techno-Functional Expertise: Strong knowledge of Oracle HCM Cloud/ ServiceNow HRSD and related HR technology solutions, with experience configuring, supporting, and optimizing solutions across multiple HR functional areas. Ability to combine business process expertise with technical understanding to evaluate solution options, translate requirements into system capabilities, troubleshoot issues, and deliver scalable technology solutions. Strategic Consulting & Business Partnership: Working knowledge of HR business processes and technology solutions, with the ability to quickly understand operational needs, align technology capabilities to evolving workforce strategies, and support the continuous evolution of assigned products or capabilities. Solution Design & Continuous Improvement: Demonstrated ability to identify opportunities for process improvement, automation, reporting, AI, and system optimization through thoughtful analysis, solution design, and continuous improvement methodologies. Business Process & Product Knowledge/Ownership: Working knowledge of HR business processes and technology solutions, with the ability to quickly understand operational needs, align technology capabilities to evolving workforce strategies, and support the continuous evolution of assigned products or capabilities. Stakeholder Collaboration & Influence: Proven ability to build trusted relationships and collaborate effectively across HR, Digital, Reporting & Analytics, vendors, and cross-functional business partners. Ability to influence decisions, facilitate discussions, and achieve alignment across diverse stakeholder groups without direct authority. Communication & Facilitation: Excellent verbal, written, and presentation skills, with the ability to communicate complex technical concepts in clear, business-friendly language. Experience facilitating discovery sessions, workshops, solution design discussions, and executive presentations. Analytical Thinking & Problem Solving: Strong analytical, troubleshooting, and decision-making skills with the ability to evaluate complex business and technical challenges, identify root causes, assess solution alternatives, and make sound recommendations supported by data. Technology Delivery: Experience leading or contributing to the delivery of enterprise technology solutions through business analysis, configuration, testing, release management, production support, and user adoption. Innovation & Learning Agility : Demonstrated curiosity and willingness to explore emerging technologies, AI capabilities, industry trends, and best practices to continuously improve HR technology solutions and business processes. Results Orientation: Proven ability to independently manage competing priorities, deliver high-quality work, and drive initiatives from concept through implementation while maintaining a strong focus on customer experience, operational excellence, and measurable business value. IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. This role is designated as Hybrid which will follow the WM Office Policy requiring in office work and an option to work remotely one day per week. V. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Senior individual-contributor role within Kaiser Permanente's Developer Experience / DevSecOps Platform team, serving as technical authority and strategist for enterprise AI developer enablement. Leads through expertise and influence (non-people-manager), owning the GitHub platform ecosystem and AI-assisted developer tooling to deliver faster, safer, and more productive software development. Defines enterprise strategy for AI-assisted tools-GitHub Copilot, Claude Code, Cursor, and emerging solutions-in partnership with KP's AI Council and Enterprise Architecture. Designs and executes hands-on proofs of concept evaluating technical fit, security posture, and developer impact, collaborating with Information Security, Privacy, and Legal on risk and compliance. Delivers actionable adoption or retirement recommendations and operationalizes approved platforms under established standards. Owns GitHub Enterprise and AI tool platforms, defining standards, best practices, and guardrails enabling scalable, secure DevSecOps and AI-assisted workflows. Establishes governance, usage policies, lifecycle management, cost and chargeback models, and budget transparency, while managing vendor relationships, contracts, renewals, and roadmap alignment. Acts as developer advocate-leading training, enablement, documentation, and communities of practice, and representing developer needs to stakeholders. Defines and tracks productivity and quality metrics, measuring AI tooling impact on delivery speed, code quality, and ROI, communicating outcomes to senior leadership. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Senior individual-contributor role within Kaiser Permanente's Developer Experience / DevSecOps Platform team, serving as technical authority and strategist for enterprise AI developer enablement. Leads through expertise and influence (non-people-manager), owning the GitHub platform ecosystem and AI-assisted developer tooling to deliver faster, safer, and more productive software development. Defines enterprise strategy for AI-assisted tools-GitHub Copilot, Claude Code, Cursor, and emerging solutions-in partnership with KP's AI Council and Enterprise Architecture. Designs and executes hands-on proofs of concept evaluating technical fit, security posture, and developer impact, collaborating with Information Security, Privacy, and Legal on risk and compliance. Delivers actionable adoption or retirement recommendations and operationalizes approved platforms under established standards. Owns GitHub Enterprise and AI tool platforms, defining standards, best practices, and guardrails enabling scalable, secure DevSecOps and AI-assisted workflows. Establishes governance, usage policies, lifecycle management, cost and chargeback models, and budget transparency, while managing vendor relationships, contracts, renewals, and roadmap alignment. Acts as developer advocate-leading training, enablement, documentation, and communities of practice, and representing developer needs to stakeholders. Defines and tracks productivity and quality metrics, measuring AI tooling impact on delivery speed, code quality, and ROI, communicating outcomes to senior leadership. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: We are seeking a senior IT Applications Engineer (IC5) who combines strong hands-on engineering depth with the ability to lead programs and operate as a trusted technical advisor to stakeholders. This is a dual-capability role: you will architect and build enterprise-grade, cloud-native applications on Microsoft Azure, while also owning delivery outcomes end-to-end - driving multi-workstream initiatives, managing risk and timelines, and advising business and technical stakeholders on strategy and tradeoffs in a consulting capacity Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary: We are seeking a senior IT Applications Engineer (IC5) who combines strong hands-on engineering depth with the ability to lead programs and operate as a trusted technical advisor to stakeholders. This is a dual-capability role: you will architect and build enterprise-grade, cloud-native applications on Microsoft Azure, while also owning delivery outcomes end-to-end - driving multi-workstream initiatives, managing risk and timelines, and advising business and technical stakeholders on strategy and tradeoffs in a consulting capacity Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Tech Summary The Threat Hunting Lead will serve as the technical lead for Kaiser Permanente's Threat Hunting function within the Threat Intelligence and Detection Engineering (TIDE) team. This role is responsible for proactively identifying advanced threats by leveraging threat intelligence and analyzing endpoint, network, cloud, identity, email, asset, and other security telemetry. The successful candidate will develop and execute threat hunts, translate intelligence into actionable detection and hunting strategies, identify gaps in defensive coverage, and drive improvements to the organization's security posture. Working closely with Threat Intelligence, Detection Engineering, Incident Response, and Cyber Defense teams, the Threat Hunting Lead will provide technical leadership, mentor analysts, communicate findings to both technical and executive audiences, and help ensure Kaiser Permanente remains protected against an evolving threat landscape. The ideal candidate is a collaborative, intellectually curious cybersecurity professional with a passion for emerging threats, data-driven analysis, and continuous improvement. Job Summary: This senior level employee is primarily responsible for overseeing the maintenance and protection of integrity and reliability of the security of data, systems and networks. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. Leads team in the proactive monitoring and/or response to known or emerging threats against the KP network. Effectively communicates investigative findings to non-technical audiences. Plans and facilitates regular operations meeting with Cyber Risk Defense Center (CRDC) teams. Supports closed loop processes on security efforts by providing feedback to the TDA leads and/or leadership. Participates in information fusion procedures across operations and engineering, including activities such as Use Case planning/development, Use Case quality assurance validation, and response procedure documentation. Serves as a liaison between stage teams and upper management by identifying issues, improvement areas, or security/architectural gaps and suggesting appropriate improvements. Drives the development of the CRDC intellectual capital by leading process or procedure improvements, consulting on brown bag training sessions, and leading the development of new training documents. Partners with the CRDC Policy Engineers and Remediation teams to contain identified issues and determine the best approach for improving security posture. Facilitates follow-up remediation design and review efforts. Leads the investigation and triage of security events across multiple domains. Leads complex data analyses in support of security event management processes, including root cause analysis. Coordinates the response and resolution of high impact or critical cyber security incidents. Leads the deployment of threat detection capabilities and/or incident response plans which may include after-hours support and coordination among responsible teams. Drives the execution of incident detection and/or handling processes which may include containment, protection, and remediation activities. Minimum Qualifications: Minimum two (2) years in an informal leadership role working with project or technical teams. Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum eight (8) years experience in IT or a related field, including Minimum two (2) years in information security or network engineering. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
08/25/2026
Full time
Tech Summary The Threat Hunting Lead will serve as the technical lead for Kaiser Permanente's Threat Hunting function within the Threat Intelligence and Detection Engineering (TIDE) team. This role is responsible for proactively identifying advanced threats by leveraging threat intelligence and analyzing endpoint, network, cloud, identity, email, asset, and other security telemetry. The successful candidate will develop and execute threat hunts, translate intelligence into actionable detection and hunting strategies, identify gaps in defensive coverage, and drive improvements to the organization's security posture. Working closely with Threat Intelligence, Detection Engineering, Incident Response, and Cyber Defense teams, the Threat Hunting Lead will provide technical leadership, mentor analysts, communicate findings to both technical and executive audiences, and help ensure Kaiser Permanente remains protected against an evolving threat landscape. The ideal candidate is a collaborative, intellectually curious cybersecurity professional with a passion for emerging threats, data-driven analysis, and continuous improvement. Job Summary: This senior level employee is primarily responsible for overseeing the maintenance and protection of integrity and reliability of the security of data, systems and networks. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. Leads team in the proactive monitoring and/or response to known or emerging threats against the KP network. Effectively communicates investigative findings to non-technical audiences. Plans and facilitates regular operations meeting with Cyber Risk Defense Center (CRDC) teams. Supports closed loop processes on security efforts by providing feedback to the TDA leads and/or leadership. Participates in information fusion procedures across operations and engineering, including activities such as Use Case planning/development, Use Case quality assurance validation, and response procedure documentation. Serves as a liaison between stage teams and upper management by identifying issues, improvement areas, or security/architectural gaps and suggesting appropriate improvements. Drives the development of the CRDC intellectual capital by leading process or procedure improvements, consulting on brown bag training sessions, and leading the development of new training documents. Partners with the CRDC Policy Engineers and Remediation teams to contain identified issues and determine the best approach for improving security posture. Facilitates follow-up remediation design and review efforts. Leads the investigation and triage of security events across multiple domains. Leads complex data analyses in support of security event management processes, including root cause analysis. Coordinates the response and resolution of high impact or critical cyber security incidents. Leads the deployment of threat detection capabilities and/or incident response plans which may include after-hours support and coordination among responsible teams. Drives the execution of incident detection and/or handling processes which may include containment, protection, and remediation activities. Minimum Qualifications: Minimum two (2) years in an informal leadership role working with project or technical teams. Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum eight (8) years experience in IT or a related field, including Minimum two (2) years in information security or network engineering. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
We are seeking a Senior Java Engineer with strong hands-on expertise in Java, microservices, GitHub Actions, Quarkus, Karate framework and cloud deployment on Azure, AWS, or GCP to lead an offshore team of 4 and own the design and deployment of existing and new APIs on Azure. The ideal candidate must have proven experience securing backend services, performance tuning at scale, and integrating with 10+ backend services in a distributed microservices architecture. Job Summary: This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for assisting in contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions. Leads systems incident support and troubleshooting for complex and non-complex issues. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Builds and maintains trusting relationships with internal customers and third party vendors to ensure the alignment, buy-in, and support of diverse project stakeholders. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and makes changes to technical specifications and documentation. Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications. Writes technical specifications and documentation. Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads, mentors, and trains other technical resources to develop software applications. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Participates and coaches others in all software development lifecycle phases by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls. Assists with project estimation throughout the PLC. Develops and maintains specialist knowledge of database concepts, object and data modeling techniques and design principles, and a detailed knowledge of database architectures, software, and facilities. Analyses data requirements to establish, modify, or maintain object/data models. Evaluates potential solutions, demonstrating, installing, and commissioning selected products. Takes responsibility for the accessibility, retrievability, and security of specific subsets of information. Provides advice on the transformation of information from one format/medium to another, where appropriate. Maintains and implements information handling procedures. Enables the availability, integrity, and search ability of information through the application of formal data structures and protection measures. Manipulates specific data from information services to satisfy local or specific information needs. Minimum Qualifications: Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum one (1) year in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
We are seeking a Senior Java Engineer with strong hands-on expertise in Java, microservices, GitHub Actions, Quarkus, Karate framework and cloud deployment on Azure, AWS, or GCP to lead an offshore team of 4 and own the design and deployment of existing and new APIs on Azure. The ideal candidate must have proven experience securing backend services, performance tuning at scale, and integrating with 10+ backend services in a distributed microservices architecture. Job Summary: This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for assisting in contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions. Leads systems incident support and troubleshooting for complex and non-complex issues. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Builds and maintains trusting relationships with internal customers and third party vendors to ensure the alignment, buy-in, and support of diverse project stakeholders. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and makes changes to technical specifications and documentation. Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications. Writes technical specifications and documentation. Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads, mentors, and trains other technical resources to develop software applications. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Participates and coaches others in all software development lifecycle phases by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls. Assists with project estimation throughout the PLC. Develops and maintains specialist knowledge of database concepts, object and data modeling techniques and design principles, and a detailed knowledge of database architectures, software, and facilities. Analyses data requirements to establish, modify, or maintain object/data models. Evaluates potential solutions, demonstrating, installing, and commissioning selected products. Takes responsibility for the accessibility, retrievability, and security of specific subsets of information. Provides advice on the transformation of information from one format/medium to another, where appropriate. Maintains and implements information handling procedures. Enables the availability, integrity, and search ability of information through the application of formal data structures and protection measures. Manipulates specific data from information services to satisfy local or specific information needs. Minimum Qualifications: Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum one (1) year in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: The Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Epic Systems Analyst III leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary: The Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Epic Systems Analyst III leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Tech Summary The preferred candidate will bring deep UiPath architecture experience, strong operational discipline, and the ability to partner effectively with project managers, business analysts, clinical operations, and enterprise stakeholders. This role requires a hands-on architect who can design scalable automation solutions, support production operations, and engage confidently with physician leaders, nurse leaders, and clinical operations stakeholders across the enterprise. The Architect IV should also be available to support after-hours, market-specific execution needs, production deployments, and critical release activities when required. Job Summary: In addition to the responsibilities listed below, this position is responsible for having a deep understanding of at least one application domain, including web, mobile, ERP, and/or mainframe, and having broad understanding of other architecture domains. Some of the unique challenges this position will face include supporting solutions across all domains as related to an application design. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Executes the architecture process for technology solutions with guidance from senior architects as appropriate by collaborating with other architects to develop the target state. Creates solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture. Collaborates with project teams and business users to create architecture artifacts (for example, logical, conceptual, physical) to guide detailed design. Helps determine the selection of technologies as requested. Provides input into the development of the architecture strategy and technology direction by providing domain knowledge on solutions and technology. Shares knowledge of current capability gaps, architectural gaps, and market and industry trends that can be used to set future direction. Defines and communicates the architecture standards, guidelines, and statements of direction with guidance from senior architects, as appropriate, by facilitating the design and establishment of architecture standards or controls. Ensures architecture standards or controls allow business needs to be met. Assists in the development and establishment of architectural best practices that guide the design of technology solutions. Collaborates with IT and business leadership and participates in making decisions regarding the adoption of new technology. Demonstrates a full understanding of the architecture best practices for assigned domain(s) and educates others throughout the organization on the function of architecture methodologies, governance, and standards by serving as a subject matter expert across business and/or IT teams, and presenting to internal and external audiences. Minimum Qualifications: Minimum two (2) years experience with commercial off-the-shelf package integration. Minimum two (2) years experience working with data and integration technologies (e.g., ESB ETL, EAI). Minimum two (2) years experience translating solution requirements into technical application requirements. Minimum two (2) years experience in the design of target state architecture in a corporate or enterprise environment. Minimum two (2) years experience in solution architecture, including working with a portfolio of solutions. Minimum two (2) years experience working with application development frameworks (e.g., Spring, Jersey, Oracle ADF). Minimum one (1) year experience with modeling techniques (e.g., BPMN, UML, ER). Minimum one (1) year in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, Engineering, Business, or related technical field and Minimum six (6) years IT experience delivering technical solutions, including at least Minimum two (2) years working on projects related to IT architecture. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Tech Summary The preferred candidate will bring deep UiPath architecture experience, strong operational discipline, and the ability to partner effectively with project managers, business analysts, clinical operations, and enterprise stakeholders. This role requires a hands-on architect who can design scalable automation solutions, support production operations, and engage confidently with physician leaders, nurse leaders, and clinical operations stakeholders across the enterprise. The Architect IV should also be available to support after-hours, market-specific execution needs, production deployments, and critical release activities when required. Job Summary: In addition to the responsibilities listed below, this position is responsible for having a deep understanding of at least one application domain, including web, mobile, ERP, and/or mainframe, and having broad understanding of other architecture domains. Some of the unique challenges this position will face include supporting solutions across all domains as related to an application design. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Executes the architecture process for technology solutions with guidance from senior architects as appropriate by collaborating with other architects to develop the target state. Creates solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture. Collaborates with project teams and business users to create architecture artifacts (for example, logical, conceptual, physical) to guide detailed design. Helps determine the selection of technologies as requested. Provides input into the development of the architecture strategy and technology direction by providing domain knowledge on solutions and technology. Shares knowledge of current capability gaps, architectural gaps, and market and industry trends that can be used to set future direction. Defines and communicates the architecture standards, guidelines, and statements of direction with guidance from senior architects, as appropriate, by facilitating the design and establishment of architecture standards or controls. Ensures architecture standards or controls allow business needs to be met. Assists in the development and establishment of architectural best practices that guide the design of technology solutions. Collaborates with IT and business leadership and participates in making decisions regarding the adoption of new technology. Demonstrates a full understanding of the architecture best practices for assigned domain(s) and educates others throughout the organization on the function of architecture methodologies, governance, and standards by serving as a subject matter expert across business and/or IT teams, and presenting to internal and external audiences. Minimum Qualifications: Minimum two (2) years experience with commercial off-the-shelf package integration. Minimum two (2) years experience working with data and integration technologies (e.g., ESB ETL, EAI). Minimum two (2) years experience translating solution requirements into technical application requirements. Minimum two (2) years experience in the design of target state architecture in a corporate or enterprise environment. Minimum two (2) years experience in solution architecture, including working with a portfolio of solutions. Minimum two (2) years experience working with application development frameworks (e.g., Spring, Jersey, Oracle ADF). Minimum one (1) year experience with modeling techniques (e.g., BPMN, UML, ER). Minimum one (1) year in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, Engineering, Business, or related technical field and Minimum six (6) years IT experience delivering technical solutions, including at least Minimum two (2) years working on projects related to IT architecture. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The Support Engineer serves as a technical subject matter expert (SME) for enterprise contact center platforms, including NICE CXone and associated telephony, routing, and integration components. This role is responsible for resolving complex incidents, leading root cause analysis (RCA), and ensuring platform reliability across a 24/7 support environment. This position operates as the final escalation point following Tier 1 and Tier 2 triage, focusing on high-impact P0/P1 issues, platform engineering, and continuous improvement initiatives to improve system stability and reduce incident recurrence. This role is critical to supporting a large-scale CCaaS transformation enabling reliable, scalable, and integrated contact center services across the enterprise, directly impacting member access, clinical workflows, and customer experience outcomes. Job Summary: This individual contributor is primarily responsible for providing technical advice on IT infrastructure, developing infrastructure solutions, and leading implementation and maintenance of assigned infrastructure systems. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Develops or modifies solutions by identifying technical solutions to business problems. Collaborates with various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for designated infrastructure systems, with guidance from senior colleagues as appropriate, by collaborating with Business Analysts to understand business needs and functional specifications. Reviews and makes changes to technical specifications and documentation. Provides some consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned systems. Assists in providing recommendations and input on options, risks, costs, and benefits for systems designs. Adheres to company architecture standards when developing system designs. Facilitates the maintenance and implementation of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Evaluates new service options, identifies issues and impacts, and informs recommendations on feasibility and ROI. Evaluates existing systems to make recommendations on resources required to maintain service levels. Serves as a liaison with business partners, Solutions, and enterprise architects to help define and understand target strategies. Serves as a liaison with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and Minimum three (3) years experience in an IT operations environment with technical experience in distributed technologies , systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The Support Engineer serves as a technical subject matter expert (SME) for enterprise contact center platforms, including NICE CXone and associated telephony, routing, and integration components. This role is responsible for resolving complex incidents, leading root cause analysis (RCA), and ensuring platform reliability across a 24/7 support environment. This position operates as the final escalation point following Tier 1 and Tier 2 triage, focusing on high-impact P0/P1 issues, platform engineering, and continuous improvement initiatives to improve system stability and reduce incident recurrence. This role is critical to supporting a large-scale CCaaS transformation enabling reliable, scalable, and integrated contact center services across the enterprise, directly impacting member access, clinical workflows, and customer experience outcomes. Job Summary: This individual contributor is primarily responsible for providing technical advice on IT infrastructure, developing infrastructure solutions, and leading implementation and maintenance of assigned infrastructure systems. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Develops or modifies solutions by identifying technical solutions to business problems. Collaborates with various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for designated infrastructure systems, with guidance from senior colleagues as appropriate, by collaborating with Business Analysts to understand business needs and functional specifications. Reviews and makes changes to technical specifications and documentation. Provides some consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned systems. Assists in providing recommendations and input on options, risks, costs, and benefits for systems designs. Adheres to company architecture standards when developing system designs. Facilitates the maintenance and implementation of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Evaluates new service options, identifies issues and impacts, and informs recommendations on feasibility and ROI. Evaluates existing systems to make recommendations on resources required to maintain service levels. Serves as a liaison with business partners, Solutions, and enterprise architects to help define and understand target strategies. Serves as a liaison with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and Minimum three (3) years experience in an IT operations environment with technical experience in distributed technologies , systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
08/25/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/25/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Tech Summary This senior-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization, which provides an integrated enterprise container platform service across on-premises and public-cloud environments. The department enables application and technology teams to modernize workloads, adopt consistent deployment practices, and operate business-critical services with strong reliability, security, compliance, and operational readiness. The Senior Container Platform Engineer is a hands-on engineering partner responsible for designing, building, enhancing, and supporting reusable platform capabilities that simplify application onboarding and improve the developer experience. The position works closely with application teams and partners across cloud engineering, infrastructure, cybersecurity, networking, observability, reliability engineering, and development automation to translate enterprise needs into secure, scalable, and supportable solutions. The role contributes to automation, standardized onboarding patterns, platform lifecycle improvements, production troubleshooting, and continuous service improvement across shared and dedicated container environments. By combining platform engineering with application enablement and production ownership, this position helps reduce one-off implementations, improve delivery consistency, and expand adoption of the enterprise container service for teams supporting mission-critical healthcare capabilities. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
08/25/2026
Full time
Tech Summary This senior-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization, which provides an integrated enterprise container platform service across on-premises and public-cloud environments. The department enables application and technology teams to modernize workloads, adopt consistent deployment practices, and operate business-critical services with strong reliability, security, compliance, and operational readiness. The Senior Container Platform Engineer is a hands-on engineering partner responsible for designing, building, enhancing, and supporting reusable platform capabilities that simplify application onboarding and improve the developer experience. The position works closely with application teams and partners across cloud engineering, infrastructure, cybersecurity, networking, observability, reliability engineering, and development automation to translate enterprise needs into secure, scalable, and supportable solutions. The role contributes to automation, standardized onboarding patterns, platform lifecycle improvements, production troubleshooting, and continuous service improvement across shared and dedicated container environments. By combining platform engineering with application enablement and production ownership, this position helps reduce one-off implementations, improve delivery consistency, and expand adoption of the enterprise container service for teams supporting mission-critical healthcare capabilities. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
