Job Description Job Description The position will provide strategic leadership and advanced technical oversight for mission-critical data center operations supporting a high-priority federal initiative. This role requires deep expertise in Department of Defense (DoD) and U.S. Air Force environments, with a strong emphasis on secure, resilient, and efficient IT infrastructure management. Work Location: Completely on-site in Honolulu, HI. Basic Required Qualifications and Skills: Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered. Bachelor's degree in a relevant discipline from an accredited institution of higher learning. Minimum of 10 years of senior-level experience in DoD data center management. At start date, must possess one or more of the following certifications in ACTIVE status: Project Management Professional (PMP) VMware Certified Professional (VCP) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Strong background in network architecture/engineering, enterprise IT infrastructure, and secure data center operations. Demonstrated ability to manage complex technical projects within DoD or large-scale enterprise IT environments. Proven experience in technical training and mentorship. Excellent communication skills with the ability to provide executive-level reporting and technical advisement to senior leadership. Self-motivated with the ability to stay focused, organized, and plan work independently or collaboratively in a rapidly changing environment. Analytical mindset with attention to detail, accuracy, and consistent follow-through. Extensive leadership experience with the ability to command the respect of strong-willed technical personnel. Experience supporting customers with classified and unclassified environments. Pursuant to a government contract, this specific position requires U.S. Citizenship. All applicants must have current DoD TS/SCI clearance eligibility day one and prior to entry on duty. Desired Qualifications and Skills: It is desirable that the candidate have the following qualifications: Master's degree in a relevant discipline from an accredited institution of higher learning. Minimum of 10 years of senior-level experience in Air Force data center management. Any of the following certifications: ITIL 4 Foundations or higher AWS Certified Solutions Architect - Professional Microsoft Azure Solutions Architect - Professional Cisco Certified Internetwork Expert (CCIE) certification. Essential Duties and Responsibilities: This position will include, but is not limited to, the following tasks: Direct all aspects of data center operations, including capacity management, system availability, performance optimization, and compliance with DoD standards and RMF/ATO requirements. Integrate facility management considerations (power, cooling, cabling, and space utilization) into IT planning, modernization, and sustainment. Oversee technical program and project management, including requirements definition, scheduling, configuration/change management, risk management, and documentation. Provide technical training, mentorship, and oversight to military, government civilian, and contractor staff to enhance operational readiness. Develop, maintain, and enforce documentation, SOPs, configuration baselines, and continuity of operations plans (COOP) to ensure mission assurance and rapid recovery. Advise senior leadership on emerging technologies, cloud/hybrid strategies, cybersecurity risks, and modernization initiatives affecting enterprise data center operations. Ensure compliance with cybersecurity directives (STIGs, IAVMs, DoD Cybersecurity service provider guidelines) as part of daily operations. Serve as the senior technical point of escalation for mission-critical issues, coordinating with higher headquarters and joint partners as required. Other duties as assigned. Salary and Benefits Information: Please see the salary information listed at the beginning of this document, which is not a guarantee of compensation or salary. All salaries will be based on relevant experience, geographic location, and position and/or contractual requirements, which could fall outside of the listed range. Full-time positions at IMC are eligible to participate in any or all of the benefit programs offered, including 401(k) with a 3% employer match, paid time off, paid holidays, FSA spending, dental, vision, health insurance, company-sponsored AD&D, and life insurance. Additional voluntary benefits are offered, such as voluntary life, AD&D, accident, critical illness, hospital, and pet insurance. Benefits are subject to change. Positions at IMC may also be eligible for a bonus and/or other incentives. For more information about IMC's benefits, please visit our website at -imc/careers Background Information: Innovative Management Concepts, Inc. (IMC), a Service-Disabled Veteran-Owned Small Business, provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud/hosting services, software development, website services, software quality assurance and testing (including IV&V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, and ISO 14001 Environmental Management System. Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute's Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at . We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
08/25/2026
Full time
Job Description Job Description The position will provide strategic leadership and advanced technical oversight for mission-critical data center operations supporting a high-priority federal initiative. This role requires deep expertise in Department of Defense (DoD) and U.S. Air Force environments, with a strong emphasis on secure, resilient, and efficient IT infrastructure management. Work Location: Completely on-site in Honolulu, HI. Basic Required Qualifications and Skills: Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered. Bachelor's degree in a relevant discipline from an accredited institution of higher learning. Minimum of 10 years of senior-level experience in DoD data center management. At start date, must possess one or more of the following certifications in ACTIVE status: Project Management Professional (PMP) VMware Certified Professional (VCP) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Strong background in network architecture/engineering, enterprise IT infrastructure, and secure data center operations. Demonstrated ability to manage complex technical projects within DoD or large-scale enterprise IT environments. Proven experience in technical training and mentorship. Excellent communication skills with the ability to provide executive-level reporting and technical advisement to senior leadership. Self-motivated with the ability to stay focused, organized, and plan work independently or collaboratively in a rapidly changing environment. Analytical mindset with attention to detail, accuracy, and consistent follow-through. Extensive leadership experience with the ability to command the respect of strong-willed technical personnel. Experience supporting customers with classified and unclassified environments. Pursuant to a government contract, this specific position requires U.S. Citizenship. All applicants must have current DoD TS/SCI clearance eligibility day one and prior to entry on duty. Desired Qualifications and Skills: It is desirable that the candidate have the following qualifications: Master's degree in a relevant discipline from an accredited institution of higher learning. Minimum of 10 years of senior-level experience in Air Force data center management. Any of the following certifications: ITIL 4 Foundations or higher AWS Certified Solutions Architect - Professional Microsoft Azure Solutions Architect - Professional Cisco Certified Internetwork Expert (CCIE) certification. Essential Duties and Responsibilities: This position will include, but is not limited to, the following tasks: Direct all aspects of data center operations, including capacity management, system availability, performance optimization, and compliance with DoD standards and RMF/ATO requirements. Integrate facility management considerations (power, cooling, cabling, and space utilization) into IT planning, modernization, and sustainment. Oversee technical program and project management, including requirements definition, scheduling, configuration/change management, risk management, and documentation. Provide technical training, mentorship, and oversight to military, government civilian, and contractor staff to enhance operational readiness. Develop, maintain, and enforce documentation, SOPs, configuration baselines, and continuity of operations plans (COOP) to ensure mission assurance and rapid recovery. Advise senior leadership on emerging technologies, cloud/hybrid strategies, cybersecurity risks, and modernization initiatives affecting enterprise data center operations. Ensure compliance with cybersecurity directives (STIGs, IAVMs, DoD Cybersecurity service provider guidelines) as part of daily operations. Serve as the senior technical point of escalation for mission-critical issues, coordinating with higher headquarters and joint partners as required. Other duties as assigned. Salary and Benefits Information: Please see the salary information listed at the beginning of this document, which is not a guarantee of compensation or salary. All salaries will be based on relevant experience, geographic location, and position and/or contractual requirements, which could fall outside of the listed range. Full-time positions at IMC are eligible to participate in any or all of the benefit programs offered, including 401(k) with a 3% employer match, paid time off, paid holidays, FSA spending, dental, vision, health insurance, company-sponsored AD&D, and life insurance. Additional voluntary benefits are offered, such as voluntary life, AD&D, accident, critical illness, hospital, and pet insurance. Benefits are subject to change. Positions at IMC may also be eligible for a bonus and/or other incentives. For more information about IMC's benefits, please visit our website at -imc/careers Background Information: Innovative Management Concepts, Inc. (IMC), a Service-Disabled Veteran-Owned Small Business, provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud/hosting services, software development, website services, software quality assurance and testing (including IV&V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, and ISO 14001 Environmental Management System. Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute's Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at . We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The End User Compute Domain refers to the area within Information Technology that focuses on engineering, management, and support of the hardware and software utilized by our team members for their daily job functions and for being more productive. This domain encompasses all productivity tool capabilities as well as end-user devices. This includes all telephony functions (Unified Communications), Audio Visual (meeting room experience), Desktop & Printer engineering, surveillance systems, as well as Productivity and collaboration tools (Email, Teams, SharePoint, Onedrive, etc.). What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Document all technical work, products (e.g., code, scripts, processes) according to organizational standards and best practices. Conduct root cause analysis for failures on any service or system maintained by your squad, prescribing detailed action items to mitigate reoccurrence. Ensures the security and availability of services and systems maintained by squad, by prioritizing the closure of open vulnerabilities. Demonstrate excellent problem-solving abilities and capability to work under pressure as well as proactive and adaptable approach to working in a fast-paced environment and with others. Maintain enterprise-level audio-visual applications and services where applicable: Ensure that all audio-visual systems are functioning efficiently, adhering to American Airlines design standards, and meeting the high-quality expectations of the organization. Demonstrate basic expertise in setting up and programming Digital Signal Processors (DSPs) to enhance audio quality and system performance. This includes troubleshooting and optimizing existing DSP configurations. Serve as the primary liaison for commissioning, maintaining, and troubleshooting camera and video management systems where applicable. Coordinate video access and system installation with project managers and end users. What you'll do (continued) Collaborate with network engineering to design, implement, and maintain video network infrastructure, optimize camera system design and installation. Implement, and oversee email security solutions, including spam filtering, encryption systems, and other protective protocols where applicable. Provide technical support for SharePoint and email security issues. Conduct troubleshooting as needed, having experience with cloud-based email and SharePoint collaboration platforms and infrastructure, specifically Microsoft services. Integrate SharePoint with other third-party systems and enterprise applications. This includes designing and implementing integration solutions that ensure seamless data flow and interoperability between systems. Create automated workflows and custom applications to streamline business processes using SharePoint Designer (SharePoint Framework -SPFx) and PowerApps for workflow automation. Administration of Server Systems where applicable: Troubleshooting and accessing the stability, security, and scalability of installed Windows Server Systems. Implement and manage Cisco Unified Communications solutions, including CUCM, to enhance our communication infrastructure where applicable including integration with Microsoft Teams Voice and E911 (RedSky) solutions. Provide Technical Support for voice-related issues, addressing call quality and connectivity problems to maintain optimal system performance Implement software packaging and deploying software applications, ensuring smooth and efficient rollouts across various environments. Apply a strong understanding of SDLC and agile methodologies to manage and execute software projects, ensuring timely delivery and adherence to quality standards. Provide proven experience in end-user support and solutions engineering for both Windows and Mac OS environments, addressing technical issues and ensuring user satisfaction. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 1+ years of experience designing, developing, implementing and supporting large-scale solutions in production environments Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Airline Industry experience Skills, Licenses & Certifications Proficiency in scripting, automation, development and developer tools (E.g. Bash, PowerShell, Python, Git/Github, VSCode, C#, .NET, JavaScript, TypeScript,). Strong knowledge of operating systems, networking principles, and security protocols (TLS, SSL). Relevant CompTIA (Network+, Server+, Security+) or Microsoft Certification, a plus. Strong understanding of email protocols (SMTP, IMAP, POP3) and email security technologies (DLP, anti-phishing solutions, encryption methods). Knowledge of DNS records relevant to email configuration (SPF, DKIM, DMARC). Strong knowledge of Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange. Proficiency in working with Microsoft Graph API, REST APIs, and Power Platform for custom integrations. Microsoft Intune and Configuration Manager (SCCM/MECM) administration, policy management, software deployment, and endpoint lifecycle management. Windows 11 operating system architecture, troubleshooting, performance optimization, and enterprise configuration management. Endpoint provisioning and deployment technologies including Windows Autopilot, imaging, task sequences, and OS lifecycle management. Enterprise device compliance, security baselines, BitLocker, and endpoint security controls. Software packaging, application deployment, patch management, and update ring administration. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/25/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The End User Compute Domain refers to the area within Information Technology that focuses on engineering, management, and support of the hardware and software utilized by our team members for their daily job functions and for being more productive. This domain encompasses all productivity tool capabilities as well as end-user devices. This includes all telephony functions (Unified Communications), Audio Visual (meeting room experience), Desktop & Printer engineering, surveillance systems, as well as Productivity and collaboration tools (Email, Teams, SharePoint, Onedrive, etc.). What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Document all technical work, products (e.g., code, scripts, processes) according to organizational standards and best practices. Conduct root cause analysis for failures on any service or system maintained by your squad, prescribing detailed action items to mitigate reoccurrence. Ensures the security and availability of services and systems maintained by squad, by prioritizing the closure of open vulnerabilities. Demonstrate excellent problem-solving abilities and capability to work under pressure as well as proactive and adaptable approach to working in a fast-paced environment and with others. Maintain enterprise-level audio-visual applications and services where applicable: Ensure that all audio-visual systems are functioning efficiently, adhering to American Airlines design standards, and meeting the high-quality expectations of the organization. Demonstrate basic expertise in setting up and programming Digital Signal Processors (DSPs) to enhance audio quality and system performance. This includes troubleshooting and optimizing existing DSP configurations. Serve as the primary liaison for commissioning, maintaining, and troubleshooting camera and video management systems where applicable. Coordinate video access and system installation with project managers and end users. What you'll do (continued) Collaborate with network engineering to design, implement, and maintain video network infrastructure, optimize camera system design and installation. Implement, and oversee email security solutions, including spam filtering, encryption systems, and other protective protocols where applicable. Provide technical support for SharePoint and email security issues. Conduct troubleshooting as needed, having experience with cloud-based email and SharePoint collaboration platforms and infrastructure, specifically Microsoft services. Integrate SharePoint with other third-party systems and enterprise applications. This includes designing and implementing integration solutions that ensure seamless data flow and interoperability between systems. Create automated workflows and custom applications to streamline business processes using SharePoint Designer (SharePoint Framework -SPFx) and PowerApps for workflow automation. Administration of Server Systems where applicable: Troubleshooting and accessing the stability, security, and scalability of installed Windows Server Systems. Implement and manage Cisco Unified Communications solutions, including CUCM, to enhance our communication infrastructure where applicable including integration with Microsoft Teams Voice and E911 (RedSky) solutions. Provide Technical Support for voice-related issues, addressing call quality and connectivity problems to maintain optimal system performance Implement software packaging and deploying software applications, ensuring smooth and efficient rollouts across various environments. Apply a strong understanding of SDLC and agile methodologies to manage and execute software projects, ensuring timely delivery and adherence to quality standards. Provide proven experience in end-user support and solutions engineering for both Windows and Mac OS environments, addressing technical issues and ensuring user satisfaction. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 1+ years of experience designing, developing, implementing and supporting large-scale solutions in production environments Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Airline Industry experience Skills, Licenses & Certifications Proficiency in scripting, automation, development and developer tools (E.g. Bash, PowerShell, Python, Git/Github, VSCode, C#, .NET, JavaScript, TypeScript,). Strong knowledge of operating systems, networking principles, and security protocols (TLS, SSL). Relevant CompTIA (Network+, Server+, Security+) or Microsoft Certification, a plus. Strong understanding of email protocols (SMTP, IMAP, POP3) and email security technologies (DLP, anti-phishing solutions, encryption methods). Knowledge of DNS records relevant to email configuration (SPF, DKIM, DMARC). Strong knowledge of Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange. Proficiency in working with Microsoft Graph API, REST APIs, and Power Platform for custom integrations. Microsoft Intune and Configuration Manager (SCCM/MECM) administration, policy management, software deployment, and endpoint lifecycle management. Windows 11 operating system architecture, troubleshooting, performance optimization, and enterprise configuration management. Endpoint provisioning and deployment technologies including Windows Autopilot, imaging, task sequences, and OS lifecycle management. Enterprise device compliance, security baselines, BitLocker, and endpoint security controls. Software packaging, application deployment, patch management, and update ring administration. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Information Technology Team within the Information Technology Division Responsible for leveraging cutting edge technology to solve business problems at American Airlines by participating in all phases of the development process from inception through transition, advocating the agile process and test-driven development, using object-oriented development tools to analyze, model, design, construct and test reusable objects, and making the codebase a better place to live and work What you'll do Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements Maintains and enhances existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoots and debugs complex issues; identifies and implements solutions Creates detailed project specifications, requirements, and estimates Researches and implements new technologies to enhance current processes, security, and performance Supports the development of coding standards and adheres to best practices and security guidelines Works closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3 years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 3 years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 5 years of full Software Development Life Cycle (SDLC) experience Airline Industry experience Skills, Licenses & Certifications Proficiency in Full Stack Development Proficiency and demonstrated experience in the following technologies: J2EE technologies: Java, JSP, JMS, JAXB, JDBC, EJB Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning Cloud-based development: Cloud Foundry Web Servers: Tomcat, tcServer, Websphere Web Services: REST/SOAP (JSON/WSDL/XML) Frameworks: Spring Framework, Spring Boot Front-end: Angular JS, Ext JS, CSS, jQuery, AJAX Build/deployment tools: Maven, Gradel, Git, Junit, Mockito Other Dev Ops Toolchain: Selenium, Nexus Repository, Hygieia, SonarQube, Fortify on Demand, Slack, GitHub, Jenkins, ElasticSearch, Logstaash, Kibana, New Relic Other: Linux/Unix shell Scripting, JavaScript, IBM MQ/Rabbit MQ, Tivoli Scheduler, SQL Developer, IDE Proficiency in object-oriented design techniques and principles Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/25/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Information Technology Team within the Information Technology Division Responsible for leveraging cutting edge technology to solve business problems at American Airlines by participating in all phases of the development process from inception through transition, advocating the agile process and test-driven development, using object-oriented development tools to analyze, model, design, construct and test reusable objects, and making the codebase a better place to live and work What you'll do Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements Maintains and enhances existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoots and debugs complex issues; identifies and implements solutions Creates detailed project specifications, requirements, and estimates Researches and implements new technologies to enhance current processes, security, and performance Supports the development of coding standards and adheres to best practices and security guidelines Works closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3 years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 3 years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 5 years of full Software Development Life Cycle (SDLC) experience Airline Industry experience Skills, Licenses & Certifications Proficiency in Full Stack Development Proficiency and demonstrated experience in the following technologies: J2EE technologies: Java, JSP, JMS, JAXB, JDBC, EJB Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning Cloud-based development: Cloud Foundry Web Servers: Tomcat, tcServer, Websphere Web Services: REST/SOAP (JSON/WSDL/XML) Frameworks: Spring Framework, Spring Boot Front-end: Angular JS, Ext JS, CSS, jQuery, AJAX Build/deployment tools: Maven, Gradel, Git, Junit, Mockito Other Dev Ops Toolchain: Selenium, Nexus Repository, Hygieia, SonarQube, Fortify on Demand, Slack, GitHub, Jenkins, ElasticSearch, Logstaash, Kibana, New Relic Other: Linux/Unix shell Scripting, JavaScript, IBM MQ/Rabbit MQ, Tivoli Scheduler, SQL Developer, IDE Proficiency in object-oriented design techniques and principles Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Information Technology Team within the Information Technology Division Responsible for leveraging cutting edge technology to solve business problems at American Airlines by participating in all phases of the development process from inception through transition, advocating the agile process and test-driven development, using object-oriented development tools to analyze, model, design, construct and test reusable objects, and making the codebase a better place to live and work What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements Maintains and enhances existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoots and debugs complex issues; identifies and implements solutions Creates detailed project specifications, requirements, and estimates Researches and implements new technologies to enhance current processes, security, and performance Supports the development of coding standards and adheres to best practices and security guidelines Works closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3 years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 3 years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 5 years of full Software Development Life Cycle (SDLC) experience Airline Industry experience Skills, Licenses & Certifications Proficiency with Azure Database for PostgreSQL Flexible Server, PostgreSQL migration planning to Azure, logical replica-tion architecture, HA/DR design, private networking, maintenance windows, parameter governance, and database mod-ernization Proficiency with Kafka, Azure Event Hubs, CDC, Debezium, streaming pipelines, or real-time data integration patterns Proficiency in database cost optimization (reserved capacity, autoscaling, tiering) Proficiency in Horizontal and vertical scaling strategies Read replicas and caching layers (Redis) Proficiency in performance tuning Slow query analysis Resource utilization optimization Proficiency in implementing: Backup and restore automation Fault-tolerant architectures Proven experience supporting regulated, high-availability, or mission-critical environments where reliability, observability, security, and change control are essential Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/25/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Information Technology Team within the Information Technology Division Responsible for leveraging cutting edge technology to solve business problems at American Airlines by participating in all phases of the development process from inception through transition, advocating the agile process and test-driven development, using object-oriented development tools to analyze, model, design, construct and test reusable objects, and making the codebase a better place to live and work What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements Maintains and enhances existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoots and debugs complex issues; identifies and implements solutions Creates detailed project specifications, requirements, and estimates Researches and implements new technologies to enhance current processes, security, and performance Supports the development of coding standards and adheres to best practices and security guidelines Works closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3 years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 3 years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 5 years of full Software Development Life Cycle (SDLC) experience Airline Industry experience Skills, Licenses & Certifications Proficiency with Azure Database for PostgreSQL Flexible Server, PostgreSQL migration planning to Azure, logical replica-tion architecture, HA/DR design, private networking, maintenance windows, parameter governance, and database mod-ernization Proficiency with Kafka, Azure Event Hubs, CDC, Debezium, streaming pipelines, or real-time data integration patterns Proficiency in database cost optimization (reserved capacity, autoscaling, tiering) Proficiency in Horizontal and vertical scaling strategies Read replicas and caching layers (Redis) Proficiency in performance tuning Slow query analysis Resource utilization optimization Proficiency in implementing: Backup and restore automation Fault-tolerant architectures Proven experience supporting regulated, high-availability, or mission-critical environments where reliability, observability, security, and change control are essential Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Cybersecurity Team within the Information Technology Division. Responsible for building and supporting the underlying technologies that support the Cybersecurity Incident Response (CIR) groups as well as producing architecture, enforcing process governance, mentoring, and shepherding of teams seeking regulatory compliance. These technologies include Security Analytical platforms, SOAR, SIEM, EDR, and other detection and incident response technologies. What you'll do Manages or assists in the management of the CIR event and information platform Develops playbook and process automation utilizing the SOAR technologies Assists external teams in the proper configuration of security infrastructure that CIR relies on (IDS/IPS, Phish technologies, Firewalls, etc.) Aides application teams seeking to comsume threat intel into the appropriate tools and services Tuning of alerts generated from all Cybersecurity tooling Supports and maintains the endpoint detection and response tooling Ensures appropriate configuration and rollout of the File Integrity Monitoring solution Aides external teams in ingestion of asset data into CIR systems Available if needed during an immediate incident to manage tools (24/7) Maintains and monitorsplatforms to ensure 24/7 readiness and operability of CIRE services Presents technical documentation to enterprise architecture and standardization boards Creates processes that allow non-security minded teams the ability to achieve regulatory compliance Consistently work with CIR and Application team in an iterative fashion to ensure that all security logs are monitored, complete, and accounted for All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training 3 years of Information Technology related experience Preferred Qualifications- Education & Prior Job Experience Cloud experience (IBM and/or Azure) Active Directory experience 5+ years of Software development experience 5+ years of Information Technology related experience 5+ years of scripting and automation experience 5+ years of building and using APIs 5+ years of networking experience 5+ years of Windows/Linux experience 5+ years of data engineering experience 3+ years of container technology experience Skills, Licenses & Certifications Information Security Certification Security+ CISSP Ability to script in languages like Python or JavaScript Knowledge of Linux/Unix, Powershell, Basic Windows Administration, Git Knowledge of Security Concepts, Mitre ATT&CK Framework, PCI Compliance Requirements Knowledge of Networking concepts, services, and protocols Knowledge of basic cloud security controls and architecture Knowledge of SIEM, EDR, SOAR Platforms, Big Data Platforms Experience with Agile methodologies and tools A solid understanding of networking, cyber security concepts, vulnerability identification and cyber threat intelligence Must be detail oriented, well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude Aptitude in solving problems independently while also having the openness to work collaboratively Demonstrated problem-solving skills Availability to work a flexible schedule and support the incident response teams during triage Ability to lead a small squad of engineers to deliver sustainable, scalable, and staff tolerant enterprise services What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/25/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Cybersecurity Team within the Information Technology Division. Responsible for building and supporting the underlying technologies that support the Cybersecurity Incident Response (CIR) groups as well as producing architecture, enforcing process governance, mentoring, and shepherding of teams seeking regulatory compliance. These technologies include Security Analytical platforms, SOAR, SIEM, EDR, and other detection and incident response technologies. What you'll do Manages or assists in the management of the CIR event and information platform Develops playbook and process automation utilizing the SOAR technologies Assists external teams in the proper configuration of security infrastructure that CIR relies on (IDS/IPS, Phish technologies, Firewalls, etc.) Aides application teams seeking to comsume threat intel into the appropriate tools and services Tuning of alerts generated from all Cybersecurity tooling Supports and maintains the endpoint detection and response tooling Ensures appropriate configuration and rollout of the File Integrity Monitoring solution Aides external teams in ingestion of asset data into CIR systems Available if needed during an immediate incident to manage tools (24/7) Maintains and monitorsplatforms to ensure 24/7 readiness and operability of CIRE services Presents technical documentation to enterprise architecture and standardization boards Creates processes that allow non-security minded teams the ability to achieve regulatory compliance Consistently work with CIR and Application team in an iterative fashion to ensure that all security logs are monitored, complete, and accounted for All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training 3 years of Information Technology related experience Preferred Qualifications- Education & Prior Job Experience Cloud experience (IBM and/or Azure) Active Directory experience 5+ years of Software development experience 5+ years of Information Technology related experience 5+ years of scripting and automation experience 5+ years of building and using APIs 5+ years of networking experience 5+ years of Windows/Linux experience 5+ years of data engineering experience 3+ years of container technology experience Skills, Licenses & Certifications Information Security Certification Security+ CISSP Ability to script in languages like Python or JavaScript Knowledge of Linux/Unix, Powershell, Basic Windows Administration, Git Knowledge of Security Concepts, Mitre ATT&CK Framework, PCI Compliance Requirements Knowledge of Networking concepts, services, and protocols Knowledge of basic cloud security controls and architecture Knowledge of SIEM, EDR, SOAR Platforms, Big Data Platforms Experience with Agile methodologies and tools A solid understanding of networking, cyber security concepts, vulnerability identification and cyber threat intelligence Must be detail oriented, well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude Aptitude in solving problems independently while also having the openness to work collaboratively Demonstrated problem-solving skills Availability to work a flexible schedule and support the incident response teams during triage Ability to lead a small squad of engineers to deliver sustainable, scalable, and staff tolerant enterprise services What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Data Domain refers to the area within Information Technology that focuses on managing and leveraging data as a strategic asset. This includes data management, storage, integration, and governance. The Data domain leans into Machine Learning and AI, as well as Data Science and Business Intelligence What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Work closely with source data application teams and product owners to design, implement and support analytics solutions that provide insights to make better decisions Implement data migration and data engineering solutions using Azure products and services: (Azure Data Lake Storage, Azure Data Factory, Azure Functions, Event Hub, Azure Stream Analytics, Azure Databricks, etc.) and traditional data warehouse tools Perform multiple aspects involved in the development lifecycle - design, cloud engineering (Infrastructure, network, security, and administration), ingestion, preparation, data modeling, testing, CICD pipelines, performance tuning, deployments, consumption, BI, alerting, prod support Provide technical leadership and collaborate within a team environment as well as work independently Be a part of a DevOps team that completely owns and supports their product All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 4+ years experience building data solutions, using agile and DevOps practices 4+ years experience using SQL, Python and Spark 4+ years experience with Cloud technologies (especially Microsoft Azure Preferred Qualifications - Education & Prior Job Experience 7 years experience building data solutions, using agile and DevOps practices. 7 years experience using SQL, Python and Spark 7 years experience with Cloud technologies (especially Microsoft Azure) Airline Industry Experience Skills, Licenses & Certifications Expertise with a Cloud based technology stack for data management, ingestion, curation and consumption layers. Azure Databricks Certifications preferred What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeâs journey? Feel free to be yourself at American.
08/25/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Data Domain refers to the area within Information Technology that focuses on managing and leveraging data as a strategic asset. This includes data management, storage, integration, and governance. The Data domain leans into Machine Learning and AI, as well as Data Science and Business Intelligence What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Work closely with source data application teams and product owners to design, implement and support analytics solutions that provide insights to make better decisions Implement data migration and data engineering solutions using Azure products and services: (Azure Data Lake Storage, Azure Data Factory, Azure Functions, Event Hub, Azure Stream Analytics, Azure Databricks, etc.) and traditional data warehouse tools Perform multiple aspects involved in the development lifecycle - design, cloud engineering (Infrastructure, network, security, and administration), ingestion, preparation, data modeling, testing, CICD pipelines, performance tuning, deployments, consumption, BI, alerting, prod support Provide technical leadership and collaborate within a team environment as well as work independently Be a part of a DevOps team that completely owns and supports their product All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 4+ years experience building data solutions, using agile and DevOps practices 4+ years experience using SQL, Python and Spark 4+ years experience with Cloud technologies (especially Microsoft Azure Preferred Qualifications - Education & Prior Job Experience 7 years experience building data solutions, using agile and DevOps practices. 7 years experience using SQL, Python and Spark 7 years experience with Cloud technologies (especially Microsoft Azure) Airline Industry Experience Skills, Licenses & Certifications Expertise with a Cloud based technology stack for data management, ingestion, curation and consumption layers. Azure Databricks Certifications preferred What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeâs journey? Feel free to be yourself at American.
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The AI Engineering domain is an area focused on development, deployment, management, and maintenance of Agentic software applications that support business processes and user needs while ensuring reliability, performance, and security. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure while following responsible AI practices. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Ensure agent designs meet requirements for reliability, latency, cost efficiency, and maintainability in production environments. Exhibits strong business and leadership skills, deep technology perspective to guide solutions, and strong communication skills to coordinate with Engineers and Engineering Managers to ensure they understand business needs and objectives, as well as technical requirements of products Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders Implement safeguards for privacy, security, and responsible AI: data handling, access controls, content filtering, audit logging, and human-in-the-loop controls where appropriate Supports an environment for engineering teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly Communicates across engineering teams to relay business and IT initiatives, priorities, and support clear adherence to business priorities Leads, develops, and mentors leaders and top performers across the engineering teams to build next generation of leaders Responsible for budget management, forecasting, resource allocation, and long-term planning to drive alignment with business priorities All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training 7+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies 5+ years of experience leading product teams Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Strong understanding of LLM-based systems, including agent patterns, RAG, tool/function calling, prompt engineering, and evaluation method Proven experience delivering production AI solutions with measurable business outcomes Experience building agentic orchestration using frameworks such as Semantic Kernel, LangChain/LangGraph, Microsoft Copilot Studio, OpenAI/Anthropic tool calling patterns, or equivalent internal frameworks Airline industry experience, including engineering / business processes and supporting technology Skills, Licenses & Certifications Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction Hands-on expertise in backend engineering (e.g., Python, Java, C#, or Node.js) and API/service design Strong technical leadership, and extensive experience in Agile methodology-style leadership environment Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology Proven ability to handle multiple products/work streams and demands efficiently Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon Good understanding of financial practices What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/25/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The AI Engineering domain is an area focused on development, deployment, management, and maintenance of Agentic software applications that support business processes and user needs while ensuring reliability, performance, and security. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure while following responsible AI practices. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Ensure agent designs meet requirements for reliability, latency, cost efficiency, and maintainability in production environments. Exhibits strong business and leadership skills, deep technology perspective to guide solutions, and strong communication skills to coordinate with Engineers and Engineering Managers to ensure they understand business needs and objectives, as well as technical requirements of products Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders Implement safeguards for privacy, security, and responsible AI: data handling, access controls, content filtering, audit logging, and human-in-the-loop controls where appropriate Supports an environment for engineering teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly Communicates across engineering teams to relay business and IT initiatives, priorities, and support clear adherence to business priorities Leads, develops, and mentors leaders and top performers across the engineering teams to build next generation of leaders Responsible for budget management, forecasting, resource allocation, and long-term planning to drive alignment with business priorities All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training 7+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies 5+ years of experience leading product teams Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Strong understanding of LLM-based systems, including agent patterns, RAG, tool/function calling, prompt engineering, and evaluation method Proven experience delivering production AI solutions with measurable business outcomes Experience building agentic orchestration using frameworks such as Semantic Kernel, LangChain/LangGraph, Microsoft Copilot Studio, OpenAI/Anthropic tool calling patterns, or equivalent internal frameworks Airline industry experience, including engineering / business processes and supporting technology Skills, Licenses & Certifications Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction Hands-on expertise in backend engineering (e.g., Python, Java, C#, or Node.js) and API/service design Strong technical leadership, and extensive experience in Agile methodology-style leadership environment Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology Proven ability to handle multiple products/work streams and demands efficiently Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon Good understanding of financial practices What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
As a CNC Programmer, you are responsible for setting up and operating equipment used to produce various tools, precision parts, and instruments. Applying your knowledge of CNC machining, you will contribute to the development of extrusion blow molds and related tooling used to manufacture plastic containers for top consumer brands. In this role, you will contribute to Plastipak's culture of safety, quality, and innovation. We Offer Career Development: Gain experience in an R&D setting while growing your mechanical skillset! Consistent Schedule: Work Monday - Friday from 7am - 4pm, with potential for OT. Peace of Mind: Join an employer with 50+ years of history and stability in the community! You Will Setup and operate machine tools including CNC milling machines, manual lathes, and grinders. Study blueprints, sketches, and product designs to determine materials and machines needed to fabricate parts. Monitor the feed and speed of machines during the machining process, making adjustments as necessary. Calculate dimensions and tolerances using knowledge of mathematics and measuring instruments. Create set-up sheets, tooling sheets, and process documentation for new tooling. Build upon your foundational understanding of CNC programs using MasterCam software. Collaborate with product & tooling designers to analyze manufacturability of designs and verify conformance of machined parts to design specifications. Contribute to a positive and safe work environment in the machine shop. You Have 1+ years of CNC Machining experience required. Technical training in precision machining; through trade school, vocational education or certification program preferred. Foundational understanding of 3 axis programming; desire to learn and grow programming skills. Strong attention to detail and ability to independently manage project timelines. As a Plastipak Associate, you receive a benefits package offering the following: Wellness Programs Health Insurance Coverage, including Medical, Dental & Vision EAP, Employee Assistance Program Life Insurance Accidental Death & Dismemberment Insurance Disability Insurance: Short-Term & Long-Term Accidental Insurance Critical Illness Insurance Hospital Indemnity Insurance 401(k) Plan, with Company Matching Contribution & Profit Sharing feature Paid Time Off - 80 hours within 1st year & subsequent increases Paid Company Holidays Dependent Care Flexible Spending Account Caregiving via Pet Insurance Tuition Assistance Program Sons and Daughters Scholarship Program Travel Assistance Employee Discount Programs Some benefits are subject to eligibility requirements Plastipak is an Equal Opportunity Employer In order to process your job application, Plastipak collects and stores the personal information that you submit via this website. Please refer to Plastipak's Privacy Policy to understand how Plastipak uses and protects the information that you provide.
08/25/2026
Full time
As a CNC Programmer, you are responsible for setting up and operating equipment used to produce various tools, precision parts, and instruments. Applying your knowledge of CNC machining, you will contribute to the development of extrusion blow molds and related tooling used to manufacture plastic containers for top consumer brands. In this role, you will contribute to Plastipak's culture of safety, quality, and innovation. We Offer Career Development: Gain experience in an R&D setting while growing your mechanical skillset! Consistent Schedule: Work Monday - Friday from 7am - 4pm, with potential for OT. Peace of Mind: Join an employer with 50+ years of history and stability in the community! You Will Setup and operate machine tools including CNC milling machines, manual lathes, and grinders. Study blueprints, sketches, and product designs to determine materials and machines needed to fabricate parts. Monitor the feed and speed of machines during the machining process, making adjustments as necessary. Calculate dimensions and tolerances using knowledge of mathematics and measuring instruments. Create set-up sheets, tooling sheets, and process documentation for new tooling. Build upon your foundational understanding of CNC programs using MasterCam software. Collaborate with product & tooling designers to analyze manufacturability of designs and verify conformance of machined parts to design specifications. Contribute to a positive and safe work environment in the machine shop. You Have 1+ years of CNC Machining experience required. Technical training in precision machining; through trade school, vocational education or certification program preferred. Foundational understanding of 3 axis programming; desire to learn and grow programming skills. Strong attention to detail and ability to independently manage project timelines. As a Plastipak Associate, you receive a benefits package offering the following: Wellness Programs Health Insurance Coverage, including Medical, Dental & Vision EAP, Employee Assistance Program Life Insurance Accidental Death & Dismemberment Insurance Disability Insurance: Short-Term & Long-Term Accidental Insurance Critical Illness Insurance Hospital Indemnity Insurance 401(k) Plan, with Company Matching Contribution & Profit Sharing feature Paid Time Off - 80 hours within 1st year & subsequent increases Paid Company Holidays Dependent Care Flexible Spending Account Caregiving via Pet Insurance Tuition Assistance Program Sons and Daughters Scholarship Program Travel Assistance Employee Discount Programs Some benefits are subject to eligibility requirements Plastipak is an Equal Opportunity Employer In order to process your job application, Plastipak collects and stores the personal information that you submit via this website. Please refer to Plastipak's Privacy Policy to understand how Plastipak uses and protects the information that you provide.
LaGuardia Community College
Long Island City, New York
Job Title: IT Support Assistant (Provisional) - Instructional Technology Services Job ID: 32614 Location: LaGuardia Community College Full/Part Time: Full-Time Regular/Temporary: Regular GENERAL DUTIES I.T. Support Assistants support routine operations and problem resolution of computing and/or communications functions at a College or Unit. They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located. Work tasks include as: -Operating, transporting, adjusting, and installing/configuring computing and related equipment -Communicating with technology users and staff to understand, identify, document and resolve problems -Performing simple repairs to computing and related equipment. This job is in CUNY's Classified Civil Service. The full specification is available on our web site at CONTRACT TITLE IT Support Assistant FLSA Non-exempt CAMPUS SPECIFIC INFORMATION Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia's degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students. Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility - moving low-income students into the middle class and beyond - in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit to learn more. Under the direction of the Director of Instructional Technology Services, the IT Support Assistant assists with maintenance of the computer desktop environment. The successful applicant will also assist the IT Associate in analyzing requirements, resolving problems, and installing hardware and software solutions, as well as the following duties: Support all technology used in computer classrooms, computer laboratories, and smart classrooms; Provide technical support for Windows and Mac OS computers; Install, configure, update, and maintain Windows and Mac computers and related equipment; Assist with Mac OS management using tools such as Jamf Pro, Apple Business Manager, and Deepfreeze Cloud; Support and maintain PCs, printers, servers, and related equipment, as well as end-user support, license tracking, and PC maintenance, upgrades, and configurations; Monitor and respond quickly and effectively to requests received by faculty in computer labs and smart classrooms; Modify configurations, utilities, software default settings, etc; Document internal procedures; Install, test, and configure new workstations, peripheral equipment, and software; Maintain inventory of all equipment, software, and software licenses; Manage PC setup and deployment using standard hardware, images, and software; Perform timely workstation hardware and software upgrades as required; Check class schedules to ensure that computer classrooms are open and ready to receive students and faculty; Load paper into printers and clear jammed paper in printers; Assist students with difficulties using productivity software such as Microsoft Word and Excel; Facilitate and manage student accounts for computer labs and printing applications. MINIMUM QUALIFICATIONS High School Diploma, G.E.D., or equivalent 2. Eighteen months of related full-time work experience or equivalent, such as completion of eighteen college credits in Information Technology 3. Demonstrated English Language proficiency 4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions. COMPENSATION New Hire: $44,746 Incumbent: $50,564 This amount reflects a 13% salary suppression in effect for the first 24 months of employment only. Salary will change upon implementation of contract. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. BENEFITS CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria. HOW TO APPLY To apply, go to , access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. CLOSING DATE September 10th, 2026 JOB SEARCH CATEGORY CUNY Job Posting: Information Technology/Technical EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
08/25/2026
Full time
Job Title: IT Support Assistant (Provisional) - Instructional Technology Services Job ID: 32614 Location: LaGuardia Community College Full/Part Time: Full-Time Regular/Temporary: Regular GENERAL DUTIES I.T. Support Assistants support routine operations and problem resolution of computing and/or communications functions at a College or Unit. They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located. Work tasks include as: -Operating, transporting, adjusting, and installing/configuring computing and related equipment -Communicating with technology users and staff to understand, identify, document and resolve problems -Performing simple repairs to computing and related equipment. This job is in CUNY's Classified Civil Service. The full specification is available on our web site at CONTRACT TITLE IT Support Assistant FLSA Non-exempt CAMPUS SPECIFIC INFORMATION Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia's degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students. Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility - moving low-income students into the middle class and beyond - in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit to learn more. Under the direction of the Director of Instructional Technology Services, the IT Support Assistant assists with maintenance of the computer desktop environment. The successful applicant will also assist the IT Associate in analyzing requirements, resolving problems, and installing hardware and software solutions, as well as the following duties: Support all technology used in computer classrooms, computer laboratories, and smart classrooms; Provide technical support for Windows and Mac OS computers; Install, configure, update, and maintain Windows and Mac computers and related equipment; Assist with Mac OS management using tools such as Jamf Pro, Apple Business Manager, and Deepfreeze Cloud; Support and maintain PCs, printers, servers, and related equipment, as well as end-user support, license tracking, and PC maintenance, upgrades, and configurations; Monitor and respond quickly and effectively to requests received by faculty in computer labs and smart classrooms; Modify configurations, utilities, software default settings, etc; Document internal procedures; Install, test, and configure new workstations, peripheral equipment, and software; Maintain inventory of all equipment, software, and software licenses; Manage PC setup and deployment using standard hardware, images, and software; Perform timely workstation hardware and software upgrades as required; Check class schedules to ensure that computer classrooms are open and ready to receive students and faculty; Load paper into printers and clear jammed paper in printers; Assist students with difficulties using productivity software such as Microsoft Word and Excel; Facilitate and manage student accounts for computer labs and printing applications. MINIMUM QUALIFICATIONS High School Diploma, G.E.D., or equivalent 2. Eighteen months of related full-time work experience or equivalent, such as completion of eighteen college credits in Information Technology 3. Demonstrated English Language proficiency 4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions. COMPENSATION New Hire: $44,746 Incumbent: $50,564 This amount reflects a 13% salary suppression in effect for the first 24 months of employment only. Salary will change upon implementation of contract. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. BENEFITS CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria. HOW TO APPLY To apply, go to , access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. CLOSING DATE September 10th, 2026 JOB SEARCH CATEGORY CUNY Job Posting: Information Technology/Technical EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Friday, August 7, 2026 City Brownsville State TX Country United States Working time Full-time Description & Requirements Youtube Video Location: On-site in Brownsville, TX Starting Pay: $16.50/hr. plus up to $2,580 in bonus opportunities for eligible new hires. Schedule: Limited-Service Full-Time positions available; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 9 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $16.50/hr. base pay + 10% shift differential Potential bonus opportunities up to $ 2,580 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period. - Comprehensive Insurance Coverage: Company-paid medical coverage - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 16.50 Maximum Salary $ 16.50
08/25/2026
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Friday, August 7, 2026 City Brownsville State TX Country United States Working time Full-time Description & Requirements Youtube Video Location: On-site in Brownsville, TX Starting Pay: $16.50/hr. plus up to $2,580 in bonus opportunities for eligible new hires. Schedule: Limited-Service Full-Time positions available; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 9 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $16.50/hr. base pay + 10% shift differential Potential bonus opportunities up to $ 2,580 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period. - Comprehensive Insurance Coverage: Company-paid medical coverage - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays - Tuition Reimbursement: Support for ongoing education and development - Future Planning: 401(k) with company match - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 16.50 Maximum Salary $ 16.50
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Tuesday, July 14, 2026 City Riverview State FL Country United States Working time Full-time Description & Requirements Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. p lus up to $2,880 in bonus opportunities for eligible new hires. Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred , with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period. - Comprehensive Insurance Coverage: Company-paid medical coverage - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Paid Time Off Package: Paid time off, sick leave , and 11 paid holidays - Tuition Reimbursement: S upport for ongoing education and development - Future Planning: 401(k) with company match - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 17.17 Maximum Salary $ 17.17
08/25/2026
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Tuesday, July 14, 2026 City Riverview State FL Country United States Working time Full-time Description & Requirements Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. p lus up to $2,880 in bonus opportunities for eligible new hires. Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred , with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period. - Comprehensive Insurance Coverage: Company-paid medical coverage - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Paid Time Off Package: Paid time off, sick leave , and 11 paid holidays - Tuition Reimbursement: S upport for ongoing education and development - Future Planning: 401(k) with company match - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply. Bonus amounts and payout timing may vary. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 17.17 Maximum Salary $ 17.17
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analysis - IT Support - Project Management - Business Operations - Network Security & Support - Application Development - Financial Operations - Sales Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
08/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analysis - IT Support - Project Management - Business Operations - Network Security & Support - Application Development - Financial Operations - Sales Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
08/25/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a highly skilled Data Scientist to join the P&C Underwriting Data Science team. This role will be tackling some of our most challenging analytical problems in P&C Underwriting by experimenting with data, prototyping statistical models, and deploying new data science products in operations. We're looking for someone with a high level of curiosity that can ask the right questions and has the technical skills to test business hypothesis quickly in an iterative way. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL or Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business. Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Assesses business needs to propose/recommend analytical and modeling projects to add business value. Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders. Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data. Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations. Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards. Maintains awareness of cutting-edge techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience. 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis. 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models. 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Ability to assess regulatory implications and expectations of distinct modeling efforts. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results. What sets you apart: Risk modeling experience Experience building and deploying machine learning models in production P&C Insurance domain experience Experience solving data problems with high levels of ambiguity Experience working in a collaborative environment with multiple stakeholders Strong attention to detail Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: • Make it human. We care about the people that make up our customers, colleagues, and communities. • Make it about others. We do what's best for our customers and collaborate to drive progress. • Make it happen. We work with intention toward a common purpose and forge ways forward together. • Make it better. We create fulfilling purpose-driven careers by learning from the world and each other Position Title: Senior Security Engineer, Application Position location: Richmond, Va., Lynchburg, Va. This position is available to Virginia residents as Richmond or Lynchburg, Virginia in-office applicants A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. Your role: As an Senior Security Engineer, Application you will manage the technologies and processes supporting secure application development in both physical datacenter and cloud environments. You will be responsible for providing application security services and support to internal partners to ensure adherence to the policies and standards of the company. As an ideal candidate you will have 5+ years of experience in a Security Engineering role with proven experience in Application Security, DevSecOps, and experience securing applications in cloud environments. What you will be doing: • Manage and support application vulnerability scanning technologies, AST platforms, and cloud security tooling. • Collaborate with business stakeholders to design secure applications, test applications for security weakness, and partner on remediation of identified issues. • Work with key stakeholders to identify, respond to, and remediate information security issues. • Coordinate the orchestration, automation, and management of security technologies and platforms. • Support day-to-day life cycle management, including identification, threat assessment, threat modeling and risk avoidance. • Create reasonable and actionable reports showing direct impact to the security posture. • Define and implement meaningful metrics to measure the effectiveness of security controls through Key Risk Indicators (KRIs) and security scorecards. • Serve as a subject-matter-expert for Application Security; act as a key point of contact for critical issues, security risk assessments and triaging CI/CD issues with partners and stakeholders. • Evaluate business and technical requirements to identify and implement tools, processes, and technologies to improve our security posture in our environments. • Ensure the continuous improvement of existing compliance processes. What you bring: • Computer Science or similar degree • Experience using vulnerability scanning technologies, AST platforms, and cloud security tooling. • Formal experience with threat modeling. • Experience leading projects, initiatives, and resources through direct and indirect leadership. • Deep knowledge of Assessing and prioritization of Risk with an ability to think like a bad actor and use that context to conduct threat models. • Cloud experience (AWS, Azure, GCP) • Infrastructure as Code (IaaC) and Policy as Code (PaC) Concepts. • Experience implementing secure Software Development Lifecycle programs. • Familiarity with technical security controls, guidelines, and frameworks outlined by standards such as SOC2, ISO 27001, NIST 800-53. • Ability to automate tasks and code solutions to repetitive problems. • Scripting or programming experience (Java, .NET, HTML, Ruby, PHP, Perl, C#, Python, JavaScript, PowerShell, Bash) • Experience with penetration testing and web application assessment. • Experience assessing software compliance with HIPAA, PHI, PII and PCI regulations. Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. • Competitive Compensation & Total Rewards Incentives • Comprehensive Healthcare Coverage • Multiple 401(k) Savings Plan Options • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave • Disability, Life, and Long Term Care Insurance • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) • Caregiver and Mental Health Support Services ADDITIONAL INFORMATION National Range: $96,700 - $145,000 Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.
08/25/2026
Full time
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: • Make it human. We care about the people that make up our customers, colleagues, and communities. • Make it about others. We do what's best for our customers and collaborate to drive progress. • Make it happen. We work with intention toward a common purpose and forge ways forward together. • Make it better. We create fulfilling purpose-driven careers by learning from the world and each other Position Title: Senior Security Engineer, Application Position location: Richmond, Va., Lynchburg, Va. This position is available to Virginia residents as Richmond or Lynchburg, Virginia in-office applicants A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. Your role: As an Senior Security Engineer, Application you will manage the technologies and processes supporting secure application development in both physical datacenter and cloud environments. You will be responsible for providing application security services and support to internal partners to ensure adherence to the policies and standards of the company. As an ideal candidate you will have 5+ years of experience in a Security Engineering role with proven experience in Application Security, DevSecOps, and experience securing applications in cloud environments. What you will be doing: • Manage and support application vulnerability scanning technologies, AST platforms, and cloud security tooling. • Collaborate with business stakeholders to design secure applications, test applications for security weakness, and partner on remediation of identified issues. • Work with key stakeholders to identify, respond to, and remediate information security issues. • Coordinate the orchestration, automation, and management of security technologies and platforms. • Support day-to-day life cycle management, including identification, threat assessment, threat modeling and risk avoidance. • Create reasonable and actionable reports showing direct impact to the security posture. • Define and implement meaningful metrics to measure the effectiveness of security controls through Key Risk Indicators (KRIs) and security scorecards. • Serve as a subject-matter-expert for Application Security; act as a key point of contact for critical issues, security risk assessments and triaging CI/CD issues with partners and stakeholders. • Evaluate business and technical requirements to identify and implement tools, processes, and technologies to improve our security posture in our environments. • Ensure the continuous improvement of existing compliance processes. What you bring: • Computer Science or similar degree • Experience using vulnerability scanning technologies, AST platforms, and cloud security tooling. • Formal experience with threat modeling. • Experience leading projects, initiatives, and resources through direct and indirect leadership. • Deep knowledge of Assessing and prioritization of Risk with an ability to think like a bad actor and use that context to conduct threat models. • Cloud experience (AWS, Azure, GCP) • Infrastructure as Code (IaaC) and Policy as Code (PaC) Concepts. • Experience implementing secure Software Development Lifecycle programs. • Familiarity with technical security controls, guidelines, and frameworks outlined by standards such as SOC2, ISO 27001, NIST 800-53. • Ability to automate tasks and code solutions to repetitive problems. • Scripting or programming experience (Java, .NET, HTML, Ruby, PHP, Perl, C#, Python, JavaScript, PowerShell, Bash) • Experience with penetration testing and web application assessment. • Experience assessing software compliance with HIPAA, PHI, PII and PCI regulations. Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. • Competitive Compensation & Total Rewards Incentives • Comprehensive Healthcare Coverage • Multiple 401(k) Savings Plan Options • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave • Disability, Life, and Long Term Care Insurance • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) • Caregiver and Mental Health Support Services ADDITIONAL INFORMATION National Range: $96,700 - $145,000 Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Senior Business Systems Analysis Manager, Product Technical Development POSITION LOCATION Richmond, VA Remote US (Eastern or Central Time) This position is available to Virginia residents as Richmond, Virginia in-office applicants A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin. A Hybrid schedule of both Remote and In-Office days would be required if you reside within 50 miles of a Genworth CareScout office with working hours targeting our core business hours of 9am-5pm EST. YOUR ROLE As manager of the Life Product Technical Development team, you will serve as the senior technical business owner for the Life Exception policy administration and in-force Illustration platform (LASSIE), including the desktop based 'A Programming Language' (APL) tools not yet converted. You will be responsible for driving end-to-end requirements for complex calculation changes, including enhancements, defect resolution, and modernization initiatives across the Python-based calculation engine and legacy APL tools. This role requires strong domain understanding, the ability to navigate ambiguity, and ownership of delivering high-quality, implementation-ready requirements. You will apply specialized Python development expertise and strong engineering practices to keep the calculation engine current with changing regulatory, product, and business requirements while identifying, recommending, and delivering scalable enhancements that strengthen long-term platform quality. Your work will require independent judgment, broad technical perspective, and the ability to solve complex production, calculation, data, and integration issues in a controlled environment. You will partner closely with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT teams to design, test, document, and implement application changes that are secure, resilient, maintainable, and production ready. You will also provide technical guidance and knowledge transfer to product analysts and APL coders, promote coding discipline and testing rigor, and help shape the long-term strategy for modernizing remaining APL capabilities into Python and the LASSIE platform where appropriate. What you will be doing • Serve as the technical business owner for the LASSIE platform and related calculation tools, applying specialized application development expertise to maintain, enhance, and modernize Python-based calculation capabilities. • Manage and develop a small team of product analysts / APL coders (Product Technical Development); provide technical guidance, coaching, and knowledge transfer, including Python development practices, code hygiene, expectations for documentation, and testing discipline. • Lead and own end-to-end requirements for LASSIE enhancements, defect fixes, and calculation changes across the Python-based engine and supporting tools. • Partner with Product and Actuarial teams to understand business intent, regulatory updates, and feature needs, and translate them into clear, actionable requirements that align with Genworth standards, controls, and long-term platform strategy. AB1.1 • Design, develop, test, document, and implement changes for LASSIE in partnership with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT partner teams. • Maintain clear and comprehensive documentation of requirements, calculation logic, and change history. Ensure traceability across requirements, implementation, and validation to support audit and compliance needs. • Lead analysis and clarification for enhancements and bug fixes within the Python calculation engine. Support root cause analysis and resolution of calculation and production issues, ensuring alignment with expected business outcomes. Coordinate work across business and IT resources, establishing technical priorities, and communicate status, risks, and recommended decisions to stakeholders. • Maintain and support APL tools for in-force illustrations and exception policy administration while developing plans to convert or integrate remaining capabilities into Python and the LASSIE platform where appropriate. • Apply strong engineering fundamentals and coding best practices to keep solutions modular, scalable, secure, resilient, and maintainable as the platform grows. • Support Customer Service and business partners with complex product calculation questions, production research, and issue resolution. What you bring • Bachelor's degree in computer science, information systems, actuarial science, mathematics, engineering, or a related technical discipline, or equivalent experience. • 7-10+ years of relevant experience • Significant progressive application development experience in the insurance industry, including specialized depth in Python programming and experience supporting complex business-critical applications. • Strong experience in Business Systems Analysis / Product Analysis, with demonstrated ownership of complex initiatives. • Experience partnering with IT, cloud, data engineering, security, and business teams to design and deliver application enhancements across integrated systems and controlled environments. • Ability to lead complex technical initiatives or small technical teams, coordinate internal and external resources, manage competing priorities, and communicate risks, tradeoffs, and recommendations clearly. • Experience using AI-enabled tools to support code translation, modernization, testing, documentation, or developer productivity while maintaining appropriate review and control discipline. • Strong critical thinking, analytical, communication, collaboration, and stakeholder management skills, with the ability to translate complex technical concepts for both technical and non-technical audiences. • Demonstrated ability to mentor and guide team members with strong product expertise, while actively driving and supporting their upskill in Python programming. • Experience working with relational databases - SQL Server and PostgreSQL - with focus on data analysis, troubleshooting, and validation. • Working knowledge of life insurance products, illustration calculations, or policy administration systems is preferred. • General understanding of APL (A Programming Language) or experience modernizing legacy code is preferred. Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL At this time, Genworth will not sponsor a new applicant for employment authorization for this position. No agencies please. National Range: $120,900 - $187,000 High-Cost Range (includes New York): $151,100 - $234,000 . click apply for full job details
08/25/2026
Full time
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Senior Business Systems Analysis Manager, Product Technical Development POSITION LOCATION Richmond, VA Remote US (Eastern or Central Time) This position is available to Virginia residents as Richmond, Virginia in-office applicants A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin. A Hybrid schedule of both Remote and In-Office days would be required if you reside within 50 miles of a Genworth CareScout office with working hours targeting our core business hours of 9am-5pm EST. YOUR ROLE As manager of the Life Product Technical Development team, you will serve as the senior technical business owner for the Life Exception policy administration and in-force Illustration platform (LASSIE), including the desktop based 'A Programming Language' (APL) tools not yet converted. You will be responsible for driving end-to-end requirements for complex calculation changes, including enhancements, defect resolution, and modernization initiatives across the Python-based calculation engine and legacy APL tools. This role requires strong domain understanding, the ability to navigate ambiguity, and ownership of delivering high-quality, implementation-ready requirements. You will apply specialized Python development expertise and strong engineering practices to keep the calculation engine current with changing regulatory, product, and business requirements while identifying, recommending, and delivering scalable enhancements that strengthen long-term platform quality. Your work will require independent judgment, broad technical perspective, and the ability to solve complex production, calculation, data, and integration issues in a controlled environment. You will partner closely with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT teams to design, test, document, and implement application changes that are secure, resilient, maintainable, and production ready. You will also provide technical guidance and knowledge transfer to product analysts and APL coders, promote coding discipline and testing rigor, and help shape the long-term strategy for modernizing remaining APL capabilities into Python and the LASSIE platform where appropriate. What you will be doing • Serve as the technical business owner for the LASSIE platform and related calculation tools, applying specialized application development expertise to maintain, enhance, and modernize Python-based calculation capabilities. • Manage and develop a small team of product analysts / APL coders (Product Technical Development); provide technical guidance, coaching, and knowledge transfer, including Python development practices, code hygiene, expectations for documentation, and testing discipline. • Lead and own end-to-end requirements for LASSIE enhancements, defect fixes, and calculation changes across the Python-based engine and supporting tools. • Partner with Product and Actuarial teams to understand business intent, regulatory updates, and feature needs, and translate them into clear, actionable requirements that align with Genworth standards, controls, and long-term platform strategy. AB1.1 • Design, develop, test, document, and implement changes for LASSIE in partnership with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT partner teams. • Maintain clear and comprehensive documentation of requirements, calculation logic, and change history. Ensure traceability across requirements, implementation, and validation to support audit and compliance needs. • Lead analysis and clarification for enhancements and bug fixes within the Python calculation engine. Support root cause analysis and resolution of calculation and production issues, ensuring alignment with expected business outcomes. Coordinate work across business and IT resources, establishing technical priorities, and communicate status, risks, and recommended decisions to stakeholders. • Maintain and support APL tools for in-force illustrations and exception policy administration while developing plans to convert or integrate remaining capabilities into Python and the LASSIE platform where appropriate. • Apply strong engineering fundamentals and coding best practices to keep solutions modular, scalable, secure, resilient, and maintainable as the platform grows. • Support Customer Service and business partners with complex product calculation questions, production research, and issue resolution. What you bring • Bachelor's degree in computer science, information systems, actuarial science, mathematics, engineering, or a related technical discipline, or equivalent experience. • 7-10+ years of relevant experience • Significant progressive application development experience in the insurance industry, including specialized depth in Python programming and experience supporting complex business-critical applications. • Strong experience in Business Systems Analysis / Product Analysis, with demonstrated ownership of complex initiatives. • Experience partnering with IT, cloud, data engineering, security, and business teams to design and deliver application enhancements across integrated systems and controlled environments. • Ability to lead complex technical initiatives or small technical teams, coordinate internal and external resources, manage competing priorities, and communicate risks, tradeoffs, and recommendations clearly. • Experience using AI-enabled tools to support code translation, modernization, testing, documentation, or developer productivity while maintaining appropriate review and control discipline. • Strong critical thinking, analytical, communication, collaboration, and stakeholder management skills, with the ability to translate complex technical concepts for both technical and non-technical audiences. • Demonstrated ability to mentor and guide team members with strong product expertise, while actively driving and supporting their upskill in Python programming. • Experience working with relational databases - SQL Server and PostgreSQL - with focus on data analysis, troubleshooting, and validation. • Working knowledge of life insurance products, illustration calculations, or policy administration systems is preferred. • General understanding of APL (A Programming Language) or experience modernizing legacy code is preferred. Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL At this time, Genworth will not sponsor a new applicant for employment authorization for this position. No agencies please. National Range: $120,900 - $187,000 High-Cost Range (includes New York): $151,100 - $234,000 . click apply for full job details
Job Summary Job Description JOB SUMMARY Deliver leadership-level role in the development and execution of validation projects, ensuring customer and regulatory requirements are met in a timely and satisfactory manner. MAJOR RESPONSIBILITIES Evaluate systems and applications to properly design organized and efficient software, process, automation, cleaning, facility, and utility system related validations. Ensure scope and complexity of validations are commensurate with risk including the design, development, and implementation of test strategy, plans, scripts, and test procedures to meet requirements. Coordinate, Execute, and Report on validation plans for custom and off-the shelf software. Manage multiple, concurrent validation projects, including gathering and understanding customer requirements and effectively communicating project status to keep customer informed and satisfied. Document validation protocols and reports with professional and technical written communication skills. Know, support, and conform to Medline policies and relevant governing procedures. Maintain awareness to industry and regulatory environment, including FDA, GAMP, ISO. Maintain organizational excellence, including document control, quality records, detail, and thoroughness. Evaluate ways to streamline and improve efficiencies in software validation and associated processes. Provide team support in all validation initiatives as requested. Support development and upkeep of Divisional SOPs as related to software use. Provide system design feedback to ensure compliance with regulatory and Medline standards throughout the software development life cycle. MINIMUM JOB REQUIREMENTS Education: Bachelor's degree in Engineering, Quality, Business, or Computer Science. Work Experience: 5+ years of experience in Manufacturing, Quality or Engineering. 3+ years of experience in GAMP 5 related computerized system validations, including designing, authoring, executing, and coordinating. Direct experience operating in a medical device QMS environment, including FDA 21 CFR Part 820, ISO 13485, ISO 14971, General Principals of Software Validation, Electronic Records/Signatures. Additional Experience applying knowledge of standard concepts, practices, and procedures within software engineering. Experience and skills in influencing, leading and directing individuals in multiple functional areas. Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives). PREFERRED JOB REQUIREMENTS Work Experience: Experience in Manufacturing, Quality or Engineering including 4 major validation subjects (e.g. Computer, Equipment, Cleaning, Process, etc.). Experience with the following: - QMS - ISO13485:2016 - 21 CFR 820 QSR, 21 CFR Part 11 Electronic Signature, 21 CFR 801 Labeling - GAMP Good Practice Guide: IT Infrastructure Control and Compliance (GAMP 5) - ISO / Customer / Regulator Audits - FDA Product and Establishment Registration - GS1 / GUDID Management - Quality Management System / Medical device environment experience. Proficient in MS Word, Project, Excel. Experience in people and process management. Continuous improvement and Kanban related project experience Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $101,000.00 - $152,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
08/25/2026
Full time
Job Summary Job Description JOB SUMMARY Deliver leadership-level role in the development and execution of validation projects, ensuring customer and regulatory requirements are met in a timely and satisfactory manner. MAJOR RESPONSIBILITIES Evaluate systems and applications to properly design organized and efficient software, process, automation, cleaning, facility, and utility system related validations. Ensure scope and complexity of validations are commensurate with risk including the design, development, and implementation of test strategy, plans, scripts, and test procedures to meet requirements. Coordinate, Execute, and Report on validation plans for custom and off-the shelf software. Manage multiple, concurrent validation projects, including gathering and understanding customer requirements and effectively communicating project status to keep customer informed and satisfied. Document validation protocols and reports with professional and technical written communication skills. Know, support, and conform to Medline policies and relevant governing procedures. Maintain awareness to industry and regulatory environment, including FDA, GAMP, ISO. Maintain organizational excellence, including document control, quality records, detail, and thoroughness. Evaluate ways to streamline and improve efficiencies in software validation and associated processes. Provide team support in all validation initiatives as requested. Support development and upkeep of Divisional SOPs as related to software use. Provide system design feedback to ensure compliance with regulatory and Medline standards throughout the software development life cycle. MINIMUM JOB REQUIREMENTS Education: Bachelor's degree in Engineering, Quality, Business, or Computer Science. Work Experience: 5+ years of experience in Manufacturing, Quality or Engineering. 3+ years of experience in GAMP 5 related computerized system validations, including designing, authoring, executing, and coordinating. Direct experience operating in a medical device QMS environment, including FDA 21 CFR Part 820, ISO 13485, ISO 14971, General Principals of Software Validation, Electronic Records/Signatures. Additional Experience applying knowledge of standard concepts, practices, and procedures within software engineering. Experience and skills in influencing, leading and directing individuals in multiple functional areas. Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives). PREFERRED JOB REQUIREMENTS Work Experience: Experience in Manufacturing, Quality or Engineering including 4 major validation subjects (e.g. Computer, Equipment, Cleaning, Process, etc.). Experience with the following: - QMS - ISO13485:2016 - 21 CFR 820 QSR, 21 CFR Part 11 Electronic Signature, 21 CFR 801 Labeling - GAMP Good Practice Guide: IT Infrastructure Control and Compliance (GAMP 5) - ISO / Customer / Regulator Audits - FDA Product and Establishment Registration - GS1 / GUDID Management - Quality Management System / Medical device environment experience. Proficient in MS Word, Project, Excel. Experience in people and process management. Continuous improvement and Kanban related project experience Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $101,000.00 - $152,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
