106 jobs found

Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection . Schedule & Location Employment Type: Full-time, exempt (salaried), In Office 3 days a week with flexibility to work remotely 2 days a week. Relocation assistance is not offered for this position Job Summary We are looking for a highly experienced Senior Solution Architect Manager to own the architecture, delivery, and continuous evolution of our hybrid (on premises + Azure) infrastructure and internal developer platform within the Global Platform Design and Engineering organization. This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and technical leadership. The successful candidate will design and ship platform capabilities, set architectural direction, and raise the engineering standard across global teams - with deep expertise in Azure, Kubernetes, advanced networking, Terraform, modern CI/CD, API management, identity, security, messaging, data platforms, FinOps, and AI-powered developer platforms. Hands-on Technical Delivery Design, build, and operate core platform and infrastructure services end-to-end as reliable, secure, cost-efficient, self-service capabilities across hybrid environments. Own production outcomes including reliability (SLIs/SLOs), observability, incident response, security, and FinOps (cost visibility, optimization, and accountability). Lead the evolution of the Internal Developer Platform into an AI-first platform by integrating Microsoft Foundry (Azure AI Foundry) , GitHub Copilot , and GitHub Enterprise Managed Users . Own and evolve the Azure API Management (APIM) platform, including policy design, security, versioning, and developer experience. Design and implement identity solutions for client-side applications and Microsoft Entra ID as the identity provider for internal applications. Embed security-by-default and FinOps principles across identity, networking, secrets management, and the software supply chain. Drive modern delivery practices across CI/CD, GitOps , environment automation, and developer experience. Technical Leadership & Architecture Own and continuously evolve the reference architecture, golden paths, and engineering standards for the hybrid on premises + Azure environment, with strong emphasis on security, identity, and cost efficiency. Provide technical leadership and mentorship through design reviews, code reviews, and direct collaboration with senior engineers across global teams. Partner with enterprise architecture, security, product, FinOps, and engineering leadership to align platform direction with business, security, and cost priorities. What Success Looks Like The Internal Developer Platform is more self-service, reliable, secure, cost-efficient, and productive for engineering teams. Microsoft Foundry, GitHub Copilot, and GitHub Enterprise Managed Users are integrated and adopted as core platform capabilities. Azure API Management (APIM) is well-architected, secure, and delivers a strong developer experience. Identity solutions for client-side applications and Microsoft Entra ID for internal applications are well-designed, secure, and consistently applied. Architecture and standards are clear, executable, security-focused, and consistently followed across the hybrid environment. Platform services support strong reliability, security, and cost posture with reduced operational toil. Senior engineers are elevated through high-quality technical guidance and collaboration. Qualifications: 10+ years of progressive experience in software and infrastructure architecture, with a proven record of building and operating platforms at scale in hybrid environments. Core Platform & Cloud Expertise Expert-level Azure Cloud Architect with deep knowledge of Azure services, identity, networking, and hybrid connectivity. Expert-level Kubernetes experience (architecture, networking, security, and operations). Expert in Terraform (or equivalent infrastructure-as-code) at enterprise scale. Expert in Azure DevOps and modern CI/CD / GitOps practices. Deep hands-on experience with Azure API Management (APIM) , including policy configuration, security, versioning, and platform operations. Proven success designing, operating , and evolving internal developer platforms (self-service, golden paths, adoption, and platform-as-product mindset). Hands-on experience with Microsoft Foundry (Azure AI Foundry), GitHub Copilot, and GitHub Enterprise Managed Users, with the ability to integrate these into an enterprise Internal Developer Platform. Infrastructure, Networking, Security & FinOps Expert in global load balancing, advanced network design, and hybrid connectivity patterns. Deep hands-on expertise in cloud and platform security, including identity and access management, secrets and workload identity, network security, policy-as-code, and secure software supply chain practices. Experience designing identity solutions for client-side applications and implementing Microsoft Entra ID as the identity provider for internal applications. Strong practical FinOps experience: cost visibility, optimization, budgeting, and embedding cost accountability into platform design and operations. Proven ability to design and operate secure-by-default, cost-efficient platforms in hybrid environments. Messaging, Data & Architecture Deep hands-on experience with Apache Kafka and Azure Service Bus . Working knowledge of Azure Databricks . Solid experience with relational and non-relational databases, as well as caching strategies and technologies. Demonstrated experience designing and evolving systems using monolith, micro-services, micro-frontend, and event-driven architectures. Software Engineering & Production Ownership Strong hands-on experience with C#, Python, and Go. Strong production ownership experience, including defining SLIs/SLOs, building observability, leading incident response, and reducing operational toil. Excellent software engineering judgment with the ability to stay hands-on in code and design clean, durable abstractions. Leadership & Influence Effective communication and influence skills as an individual contributor - able to align stakeholders across global teams and mentor effectively without relying on formal authority. Preferred Qualifications Experience modernizing legacy workloads in hybrid environments. Background spanning both application development and infrastructure/platform engineering. Experience defining governance and best practices for AI-assisted development at enterprise scale. Education and Certifications Bachelor's degree in information security, Computer Science, Information Technology, or related field (Equivalent experience may be considered) The hiring range for this position is $138,000 - $198,000 a year. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time . FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce . 1

The Opportunity MassMutual's AI Platform Engineering team is seeking an impact-driven AI Platform Engineer to serve as the technical anchor of our high-performing team. You will lead the design, deployment, set engineering standards, and drive the most complex platform initiatives from concept through production. The Team This is a unique opportunity to work on the team that builds and operates the platform powering MassMutual's AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of technical leadership that makes hard problems tractable. The Impact Define architectural direction at the AI platform component level-cloud infrastructure, AI serving layers, developer tooling, and reliability strategy-and translate it into a concrete, prioritized roadmap. Lead design on one of the platform's most critical components-LLM gateway, multi-tenant compute isolation, model serving infrastructure, and enterprise integration patterns. Write ADRs that become the team's engineering standards. Serve as the first point of technical escalation for hard engineering decisions. Run design reviews, provide deep technical feedback on pull requests, and pair with engineers on the gnarliest problems. Own the technical execution of major platform initiatives end to end-scoping, sequencing work, managing technical risk, and driving to production without losing quality. Lead platform reliability strategy: define SLOs, shape the observability strategy, lead incident reviews, and continuously raise the bar on platform stability and operational maturity. Lead technical design of governance and compliance controls-data residency, access management, audit logging, and AI usage policies-to satisfy enterprise customer requirements and compliance frameworks. Drive cross-team alignment with AI engineering, product, and cloud engineering teams; communicate technical trade-offs clearly and represent platform capabilities to senior stakeholders. Raise the technical craft of the team through thorough design reviews, documentation habits, and hands-on pairing-without managing anyone directly. The Minimum Qualifications 5+ years in platform, infrastructure, or SRE, with a track record as a technical lead or staff-level IC with team-wide technical scope. Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD) or equivalent AWS Certifications. 3+ years experience in cloud-native architecture: Kubernetes at scale, managed cloud services, networking, identity federation, and multi-tenancy patterns across AWS, GCP, or Azure. 3+ years experience of proven ownership of complex, multi-month platform initiatives-driven from whiteboard to production, managing ambiguity and technical risk throughout. The Ideal Qualifications Strong IaC and GitOps fluency: Terraform or Pulumi, ArgoCD, with experience standardizing platform tooling and deployment patterns across engineering teams. Hands-on experience with AI/ML infrastructure: model serving, inference pipelines, GPU resource management, or LLM integration patterns. Experience mentoring engineers and influencing technical direction across teams. Strong written communication: clear design docs, useful ADRs, and the ability to explain architectural decisions to both engineers and non-technical stakeholders. LLM serving at scale-vLLM, Triton, Ray Serve-or experience with AI gateway design patterns. Experience building an internal developer platform (IDP) from scratch, with a product mindset that obsesses over internal developer experience. Strong grasp of AI safety, model evaluation, and governance frameworks. Ability to lead through technical credibility-influencing design decisions, driving alignment, and raising quality without formal authority. FinOps or GPU cost optimization experience across large inference workloads. Open-source contributions to platform or ML infrastructure tooling. Comfort with ambiguity: energized by undefined problem spaces, with a habit of building clarity and shared context where there isn't any. What to Expect as Part of MassMutual and the Team Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job Our team is focused on delivering actionable insights in a fast-paced environment to support account management, JB/Alliance partners, and other parts of the commercial organization to drive results. We believe that data should be exciting, and when brought to life through engaging analysis, recommendations, and reporting, can transform business and improve decision-making. Our responsibilities include B2B data, internal and customer-facing reporting, agency performance, corporate profile data management, and other sales reporting. The role will collaborate with Modern Retailing, Agency and Corporate Programs, Sales IT, DEA IT, and other parts of the commercial organization to deliver actionable insights. This position provides opportunities to influence the strategic direction of Indirect and Direct by using data and analytics to identify opportunities to optimize revenue. What you'll do This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Manage projects to enhance and develop data, models, and analytic processes that support Sales and Revenue Works effectively with internal and external partners (vendors and other organizations within American Airlines) Utilize various databases and programming languages to process data and perform statistical analysis. Identify and implement best practices related to business processes, data governance, and automated solutions. Responsible for validation, data cleansing, maintenance, and reinforcing data integrity to business rules and standards. Keep abreast of industry solutions and ensure that AA leads the analytical space to increase our competitiveness Bridge the gap between raw data and business strategy by extracting insights to solve complex problems by applying statistics, programming, and machine learning to large datasets Collecting, cleaning, and organizing large, complex datasets so they can be analyzed reliably. Interpreting technical results into actionable business strategies and presenting findings to stakeholders All you'll need for success Minimum Qualifications- Education & Prior Job Experience Masters degree plus 2+ years of equivalent practical experience in a quantitative discipline (e.g., Data Science, Applied Mathematics, Statistics, Operations Research, Business Analytics, Computer Science, Engineering, etc.) Experienced with Machine Learning, Data Science, and AI-driven techniques Experience with at least one programming language (e.g., Python, R, Java) Practical experience with data extraction, cleaning, and analysis Preferred Qualifications- Education & Prior Job Experience Experience in Machine Learning, Data Science, and AI-driven techniques Experience with SQL and data visualization (e.g., Tableau) Airline, aviation or transportation industry experience Experience with Cloud Computing and/or Distributed Computing (e.g. Databricks, Spark, AWS) Experience with Microsoft Azure (storage accounts, service principal, Azure Data Factory and active directory) Skills, Licenses & Certifications Advanced proficiency in Microsoft Excel and PowerPoint Ability to perform customer data analysis using complex data sets Inquisitive out-of-the-box thinker who is continuously on the lookout for opportunities to improve and innovate with data science solutions Excellent leadership, communication, creative thinking, analytical and problem-solving skills Ability to move projects forward without deadlines and effectively work with time constraints Ability to work cross-functionally and communicate and work with diverse business groups What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeâs journey? Feel free to be yourself at American

Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the role: The Tiger Team, Technical Deployment Lead, will support the expansion of our Data Centers across the U.S and Canada. The Technician must work well with others and will help ensure overall availability and reliability to meet or exceed the defined service levels of the hybrid travel data center operations. This position involves infrastructure delivery on all CoreWeave data centers, training on-site teams, and hardware and network diagnostics. This is a 100% onsite role at one of our West coast region U.S. data centers , with up to 60% of travel required on a rotational basis. What You'll Do: Nationwide travel to data centers to build and deploy new and ongoing sites Implementation and documentation of a global data center standard Troubleshoot hardware and networks Root cause analysis of hardware and software failures Train internal teams Perform on-site audits through our set QA/QC process Provide technical support to global data center teams Develop tools and scripts to update server and networking hardware Perform maintenance of test and tools equipment Follow-up project support Who You Are: You are a skilled and motivated technician with the ability to influence others who thrives in a fast-paced, hands-on environment. You are passionate about technology and possess the following qualifications: You have hands-on experience troubleshooting and assembling computer hardware. You are proficient with the Linux operating system. You possess a comprehensive knowledge of data center cut sheets and technical documentation. You have a strong understanding of best practices for cable management and hardware orientation. You are an effective communicator who collaborates seamlessly with network engineers and project managers. You excel at time management and take full ownership of your projects to meet demanding deadlines. You are flexible, with the ability to travel and work in a 24/7 operational environment. You can lift up to 50 lbs and are comfortable working in elevated locations. (All physical requirements are subject to reasonable accommodations.) The base salary range for this role is $90,000 to $102,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Job Description Job Title: Senior Security Engineer - Web Application & Network Protection (Contract to Hire) Location: Columbus, OH (Local Candidates only) Rate: $70-$79/hour Work Model: Hybrid (Onsite Tuesday-Thursday, Remote Monday & Friday) Contract Length: July 27, 2026 - July 26, 2027 Extension / Conversion: Contract-to-Hire Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Senior Security Engineer - Web Application & Network Protection to lead the design, implementation, and support of enterprise web application and network security solutions. This role is responsible for protecting internet-facing applications and critical enterprise services through a combination of web application firewall (WAF) technologies, API security, bot protection, DDoS mitigation, and network security controls. The ideal candidate brings a strong mix of application security, network security, cloud security, and automation experience, with hands-on expertise supporting technologies such as F5 Distributed Cloud WAF, Palo Alto Networks firewalls, and secure remote access platforms. This individual will partner across security, infrastructure, networking, cloud, and application teams to strengthen enterprise defenses, improve operational efficiency, and support secure onboarding of business-critical applications. This is a strong fit for a cybersecurity engineer who is equally comfortable with security architecture, operational support, incident response, automation, and stakeholder collaboration in a modern enterprise environment. Key ResponsibilitiesWeb Application Security Administer and support the F5 Distributed Cloud (XC) WAF platform. Deploy, configure, and maintain WAF policies, signatures, and security controls for internet-facing applications. Configure and optimize protections related to: API Protection Bot Defense / Bot Management DDoS Mitigation Geolocation Policies Rate Limiting CAPTCHA Challenges Investigate and tune false positives to balance protection with business usability. Perform application onboarding into WAF services and support secure rollout of web-facing applications. Conduct policy reviews and continuous optimization of WAF protections. Support investigation and response activities related to web application attacks and anomalous traffic. Application Security Apply strong understanding of common web and API threats, including: OWASP Top 10 Authentication attacks API abuse Credential stuffing Session hijacking Cross-Site Scripting (XSS) SQL Injection SSRF CSRF Review application architectures and recommend improvements to strengthen security posture. Partner with development and engineering teams during application onboarding, remediation, and troubleshooting. Help ensure secure design considerations are integrated into enterprise application delivery and support processes. Network Security Administer and support key network security technologies, including: Palo Alto Networks NGFW Prisma Access Site-to-site VPNs SSL decryption NAT and security policies Network segmentation Support DNS and routing troubleshooting related to protected applications and network flows. Assist with production security incidents and operational support activities. Participate in an on-call rotation as needed to support enterprise services and incident response. Cloud, Automation & DevSecOps Develop and maintain automation solutions using: Python REST APIs Terraform Git Automate repetitive operational tasks to improve consistency, scalability, and efficiency. Build dashboards, reporting, and visibility tools to help monitor security posture and operational performance. Support DevSecOps and CI/CD practices by partnering with engineering teams to embed security into deployment pipelines and operational processes. Contribute to secure infrastructure and application delivery practices across cloud and containerized environments. Security Operations & Continuous Improvement Participate in: Incident response Threat hunting Security assessments Vulnerability remediation Root cause analysis Architecture reviews Support identification and remediation of vulnerabilities affecting web applications, APIs, and network security infrastructure. Contribute to ongoing enhancement of detection, prevention, and response capabilities. Provide recommendations to improve operational security controls, reduce risk, and strengthen enterprise resilience. Day-to-Day Responsibilities Administer and tune WAF, API security, bot protection, and DDoS controls for enterprise applications. Onboard applications into F5 Distributed Cloud WAF and coordinate with application teams on requirements and troubleshooting. Review alerts, investigate suspicious activity, and respond to web application or network security incidents. Manage Palo Alto firewall policies, Prisma Access configurations, VPNs, and related network security controls. Support false positive analysis and policy optimization across application security tools. Develop scripts and automation to improve security operations and reduce manual effort. Collaborate with developers, infrastructure engineers, network teams, and security stakeholders to improve protections and resolve issues. Participate in architecture reviews, security assessments, and remediation planning. Required Qualifications 7+ years of experience in cybersecurity engineering, with strong focus on web application security, network security, or cloud security. Hands-on experience administering and supporting web application firewall (WAF) technologies in an enterprise environment. Experience with F5 Distributed Cloud (XC) WAF or comparable advanced WAF platforms. Strong understanding of: Web application attacks API security threats Bot mitigation DDoS protection Authentication and session-related attack patterns Experience supporting Palo Alto Networks security technologies, including NGFW and/or Prisma Access. Experience with network security concepts such as VPNs, SSL decryption, NAT, segmentation, DNS, and routing troubleshooting. Experience with automation and scripting using Python, REST APIs, Terraform, and Git. Familiarity with DevSecOps and CI/CD pipelines. Strong incident response, troubleshooting, and problem-solving skills. Ability to work across infrastructure, cloud, networking, development, and security teams in a collaborative environment. Preferred Qualifications Experience with: Bot Management API Security DDoS Protection CDN technologies Kubernetes Containers Terraform DevSecOps CI/CD pipelines Experience building security dashboards, posture reporting, or automation tooling. Familiarity with secure cloud-native application delivery and modern edge security architectures. Experience in regulated, utility, or large enterprise environments is a plus. Preferred Certifications OWASP Foundation certifications ISC2 CISSP GIAC certifications F5 certifications Palo Alto Networks certifications Core Competencies Web Application Security WAF Administration API Security Bot Management DDoS Mitigation Network Security Palo Alto Networks Prisma Access Cloud Security DevSecOps Security Automation Incident Response Ideal Candidate Profile The ideal candidate is a hands-on senior cybersecurity engineer with strong expertise in securing internet-facing applications and enterprise network environments. They are comfortable working across WAF platforms, firewalls, APIs, automation, and cloud-connected services, and they know how to balance operational support with strategic improvements to security posture. This person is proactive, technically deep, and effective at partnering across teams to protect critical enterprise services. Additional Notes This is a contract-to-hire opportunity. The role requires a hybrid onsite schedule in Columbus, OH. Candidates must be authorized to work in the United States now and in the future without sponsorship.

GovCIO LLC seeks a Sr. Cyber/Cloud Security Specialist to secure mission-critical federal IT and cloud environments. You will design and implement cloud security architectures across AWS/Azure, harden workloads, and integrate zero-trust and identity controls. Responsibilities include security engineering, IaC-based guardrails, vulnerability and compliance management (NIST, FedRAMP), incident response, and automation with DevSecOps toolchains. In GovCIO's mission-driven, collaborative culture, you'll mentor engineers, engage with stakeholders, and support high-impact government modernization programs. Responsibilities Design and implement secure cloud architectures in AWS and/or Azure for federal systems. Define and enforce cloud security standards, baselines, and guardrails using Ia C tools (e.g., Terraform, Cloud Formation). Implement and manage identity, access management, and zero-trust controls across environments. Conduct threat modeling, security reviews, and security impact assessments for new and existing services. Lead vulnerability management and remediation across cloud workloads and platforms. Configure and tune cloud-native and third party security tools (CSPM, CWPP, SIEM, EDR) for continuous monitoring. Support and lead security incident response, forensics, and root-cause analysis for cloud events. Ensure compliance with NIST, Fed RAMP, and related federal cybersecurity policies and frameworks. Collaborate with Dev Ops teams to embed security into CI/CD pipelines and automate security controls. Mentor junior engineers and advise stakeholders on cyber/cloud security best practices and risk posture. Required Skills Cloud security architecture (AWS, Azure) Identity and access management (IAM, SSO, RBAC) Zero Trust security principles Infrastructure as Code (Terraform, Cloud Formation, ARM/Bicep) Vulnerability management and remediation Security monitoring and SIEM (e.g., Splunk, Sentinel, Cloud Trail/Cloud Watch) Incident response and digital forensics NIST, Fed RAMP, RMF compliance Dev Sec Ops and CI/CD security integration Network and application security (WAF, VPN, microsegmentation)

Job Description Job Description The position will provide strategic leadership and advanced technical oversight for mission-critical data center operations supporting a high-priority federal initiative. This role requires deep expertise in Department of Defense (DoD) and U.S. Air Force environments, with a strong emphasis on secure, resilient, and efficient IT infrastructure management. Work Location: Completely on-site in Honolulu, HI. Basic Required Qualifications and Skills: Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered. Bachelor's degree in a relevant discipline from an accredited institution of higher learning. Minimum of 10 years of senior-level experience in DoD data center management. At start date, must possess one or more of the following certifications in ACTIVE status: Project Management Professional (PMP) VMware Certified Professional (VCP) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Strong background in network architecture/engineering, enterprise IT infrastructure, and secure data center operations. Demonstrated ability to manage complex technical projects within DoD or large-scale enterprise IT environments. Proven experience in technical training and mentorship. Excellent communication skills with the ability to provide executive-level reporting and technical advisement to senior leadership. Self-motivated with the ability to stay focused, organized, and plan work independently or collaboratively in a rapidly changing environment. Analytical mindset with attention to detail, accuracy, and consistent follow-through. Extensive leadership experience with the ability to command the respect of strong-willed technical personnel. Experience supporting customers with classified and unclassified environments. Pursuant to a government contract, this specific position requires U.S. Citizenship. All applicants must have current DoD TS/SCI clearance eligibility day one and prior to entry on duty. Desired Qualifications and Skills: It is desirable that the candidate have the following qualifications: Master's degree in a relevant discipline from an accredited institution of higher learning. Minimum of 10 years of senior-level experience in Air Force data center management. Any of the following certifications: ITIL 4 Foundations or higher AWS Certified Solutions Architect - Professional Microsoft Azure Solutions Architect - Professional Cisco Certified Internetwork Expert (CCIE) certification. Essential Duties and Responsibilities: This position will include, but is not limited to, the following tasks: Direct all aspects of data center operations, including capacity management, system availability, performance optimization, and compliance with DoD standards and RMF/ATO requirements. Integrate facility management considerations (power, cooling, cabling, and space utilization) into IT planning, modernization, and sustainment. Oversee technical program and project management, including requirements definition, scheduling, configuration/change management, risk management, and documentation. Provide technical training, mentorship, and oversight to military, government civilian, and contractor staff to enhance operational readiness. Develop, maintain, and enforce documentation, SOPs, configuration baselines, and continuity of operations plans (COOP) to ensure mission assurance and rapid recovery. Advise senior leadership on emerging technologies, cloud/hybrid strategies, cybersecurity risks, and modernization initiatives affecting enterprise data center operations. Ensure compliance with cybersecurity directives (STIGs, IAVMs, DoD Cybersecurity service provider guidelines) as part of daily operations. Serve as the senior technical point of escalation for mission-critical issues, coordinating with higher headquarters and joint partners as required. Other duties as assigned. Salary and Benefits Information: Please see the salary information listed at the beginning of this document, which is not a guarantee of compensation or salary. All salaries will be based on relevant experience, geographic location, and position and/or contractual requirements, which could fall outside of the listed range. Full-time positions at IMC are eligible to participate in any or all of the benefit programs offered, including 401(k) with a 3% employer match, paid time off, paid holidays, FSA spending, dental, vision, health insurance, company-sponsored AD&D, and life insurance. Additional voluntary benefits are offered, such as voluntary life, AD&D, accident, critical illness, hospital, and pet insurance. Benefits are subject to change. Positions at IMC may also be eligible for a bonus and/or other incentives. For more information about IMC's benefits, please visit our website at -imc/careers Background Information: Innovative Management Concepts, Inc. (IMC), a Service-Disabled Veteran-Owned Small Business, provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud/hosting services, software development, website services, software quality assurance and testing (including IV&V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, and ISO 14001 Environmental Management System. Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute's Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at . We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting opportunity as a Technical Specialist 1 - Compression, Technical Specialist 2 - Compression or Sr. Technical Specialist - Compression located at either our Chambersburg Station location at our Chambersburg, PA or Crayne Station Waynesburg, PA. RESPONSIBILITIES Analyze, troubleshoot, and repair electrical distribution, protection, and control systems, including replacement and configuration of component parts. Perform comprehensive testing on substation apparatus (e.g., power factor testing, turns ratio testing, megger tests) and all analytical tests required to ensure reliable operation. Operate substation and station equipment, including switching and grounding activities. Work with Engineering to manage relay settings, passwords, Management of Change processes, and system adjustments. Maintain and test solid-state and microprocessor-based relays, meters (KWH/KW), recorders (sequential event, digital fault), and SCADA-related controls. Support maintenance and calibration of associated station equipment such as generators, motors, variable frequency drives (VFDs), circuit breakers, AC inverters, DC chargers, batteries, HVAC systems, and instrumentation. Recommend and monitor preventive maintenance software and systems Perform site inspections, walk-downs, and maintain accurate drawings and configuration control documentation. Adhere to all applicable safety rules and protocols, including NFPA 70 (National Electric Code), NFPA 70E (Electrical Safety in the Workplace), and Department of Transportation (DOT) regulations. Provide guidance and training to less experienced technicians and operators as needed. May work independently or with others, occasionally work long hours during emergency conditions. Be responsible for tools, test equipment, and vehicles. Experience with synchronous motor systems Preferred Experience Experience in power generation, natural gas processing, petrochemical, or large industrial plant environments. Experience working with GE, SEL, and Beckwith relays. Proficiency in using electrical test equipment, relay software, and relay test equipment. Knowledge of SCADA and remote-control systems. Knowledge, Skills, and Abilities : Deep understanding of plant electrical power generation and distribution systems, and plant utilities (air, water, gas, etc.). Applied knowledge of protective and network relaying, electrical and control systems, including transformers, switchgear, MCCs, VFDs, lighting, HVAC, AC/DC systems, batteries, and control panels. Familiarity with environmental regulations, industrial electrical hazards, and safety requirements for rotating equipment, arc flash, and confined spaces. Strong analytical, deductive reasoning, and problem-solving skills. Excellent oral and written communication skills, including technical writing. Strong computer skills, including Microsoft Word, Excel, and Maximo or similar maintenance management systems. Ability to perform physical duties such as climbing, working at heights, confined space entry, and lifting. Capability to work independently, in teams, and occasionally in emergency or extended-hour conditions. Company housing may be available Technical Specialist I : Performs difficult and complex work requiring strong technical skills and significant knowledge and experience within the functional area or specific engineering discipline. Does not function as a technician in modifying, operating, or maintaining systems or equipment. Provides expert technical support, direction, and advice in analyzing and evaluating systems, equipment, and programs. Plans and conducts work requiring judgment in the independent evaluation, selection, adaptation, and modification of standard techniques, procedures, and criteria. Devises new approaches to problems encountered and develops engineering criteria, ensuring compliance with design criteria and standards. Implements technology within an engineering field. Focuses on the practical application of engineering theories. Determines how to make the designs and plans of engineer's work. Applies scientific and engineering principles and methods, along with technical skills, to support engineering activities. May perform product improvement, testing, field engineering, development, manufacturing construction systems development, quality control, and operational engineering. May perform some design and theoretical work but does not possess the educational background to function as an engineer. May perform the same work as titled Engineers but possesses an engineering degree which is not ABET accredited. May provide technical project management, including scoping, scheduling, budget development, cost tracking, and oversight of complex projects to meet cost and time objectives. Technical Specialist II : In addition to the responsibilities listed for Technical Specialist I, the Technical Specialist II will : Serve at the intermediate and fully proficient level in the Technical Specialist series Be distinguished from the Technical Specialist I by increased complexity in the application of technical and engineering skills and knowledge Sr. Technical Specialist : In addition to the responsibilities listed for Technical Specialist II, the Sr. Technical Specialist will : Serve as the top progression level in the Technical Specialist series Be distinguished from the Technical Specialist 2 by the increased complexity in the application of technical and engineering skills and knowledge Relocation assistance for this position is available dependent upon meeting eligibility requirements. QUALIFICATIONS Technical Specialist 1 : 0-2 years of relevant experience and competencies in applicable discipline. Basic knowledge of engineering principles, theories, and practices. Ability to learn and successfully apply basic knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline. Ability to learn and design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline. Good oral, written, and graphical communication skills required, including basic technical writing skills. Ability to learn and conduct standard tests, measurements, and experiments. Ability to function as a member on a technical team. Organizational skills. Ability to prioritize and manage multiple tasks. Basic knowledge of computers, keyboarding skills, and the use of Microsoft Office programs and applicable software programs. Demonstrates questioning attitude, problem solving, analytical, and abstract thinking skills. Technical Specialist 2 : In addition to the qualifications listed for the Technical Specialist 1 - Compression, the Sr Technical Specialist - Compression will possess the following: 3 years of relevant experience and demonstrated competencies in applicable discipline Knowledge of engineering principles, theories and practices Ability to apply knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly defined engineering problems appropriate to the discipline Ability to design systems, components, or processes, meeting specified needs for broadly defined engineering problems appropriate to the discipline Effective oral, written, and graphical communication skills, including technical writing Ability to identify and use appropriate technical literature Ability to conduct standard tests, measurements, and experiments Ability to analyze and interpret results to improve processes Ability to function effectively independently and as a member on a technical team Organizational and project management skills Proficient personal computer skills, including knowledge of applicable software programs Sr. Technical Specialist : In addition to the qualifications listed for the Technical Specialist 2 - Compression, the Sr Technical Specialist - Compression will possess the following: 5+ years of relevant experience and demonstrated competencies in applicable discipline. Thorough knowledge of turbines and centrifugal compressors Programming experience preferably with RS Logix 5000 Ability to use and interpret drawings, schematics, technical data and similar documentation Working knowledge of applicable regulations (DOT, EPA, OSHA, etc.), engineering standards, policies and procedures Excellent analytical skills necessary to identify, evaluate and resolve mechanical problems Strong computer skills (Word, Excel, etc.) and ability to learn new applications Effective oral and written communication skills Effective analytical, problem-solving, and decision-making skills Ability to prioritize and handle multiple tasks and projects concurrently Ability to work effectively with others in a team environment Education Bachelor (Typically four years of related . click apply for full job details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview We are seeking a delivery focused Network Engineer with strong network automation experience to support ongoing network modernization, site deployments, and SD WAN initiatives. This role is ideal for an engineer who has a background in Network Deployment and who excels at building and delivering easy to use GUI based automation scripts for production environments. You will work hands on with Aruba wired, wireless, and SD WAN platforms, leveraging automation to accelerate deployments, standardize configurations, and reduce operational risk. Success in this role means providing working solutions-automation, config, and tooling-that directly support network delivery timelines. Key Responsibilities Deliver and support enterprise network engineering and automation solutions using Aruba Central (Aruba AOS-CX, AOS10), and Aruba EdgeConnect SD WAN. Build automation to support new site turn ups, network migrations, network access control initiatives, and SD WAN deployment Develop or integrate front end GUI components (internal portals, dashboards, or tooling) that simplify network delivery workflows. Use APIs to integrate network platforms with automation pipelines and enterprise systems. Collaborate closely with project managers, implementation teams, and operations to meet delivery deadlines. Participate in troubleshooting and remediation during deployments; feed lessons learned back into automation improvements. Maintain clear documentation for deployment scripts, automation workflows, and operational handoffs. Required Qualifications Networking (7+ years): 7+ years of hands on experience in enterprise networking roles. Strong foundation in TCP/IP, routing, switching, and wireless networking. Experience deploying and supporting Cisco and Aruba campus and branch networks. Solid troubleshooting skills during network delivery and cutover events. Network Automation (7+ years in production): 7+ years successfully using network automation in live production environments. Demonstrated experience using automation to: Accelerate delivery timelines Reduce configuration errors Improve deployment consistency Experience with: Python for network automation and data handling. Ansible for orchestration and configuration management Terraform for infrastructure as code (network modules preferred) Experience developing automation that produces clear reports for the Deployment team (HTML dashboards, UI elements, CSVs). Familiarity with REST APIs and integrating SaaS management platforms (especially Aruba Central). Experience using Git for version control and collaborative development. Preferred / Nice to Have Skills Aruba certifications (ACMP, ACMA, or equivalent). Experience with Aruba EdgeConnect SD WAN automated provisioning. Front end or UI technologies (e.g. Flask/Django front ends, HTML, CSS, Javascript, React). CI/CD integration for network delivery pipelines (GitHub Actions, GitLab CI, Azure DevOps). Experience supporting multi site rollouts, mergers, acquisitions, or parallel network builds. Familiarity with Zero Trust, NAC, or security integrations with Aruba platforms. What Success Looks Like New sites and SD WAN deployments are delivered faster with fewer issues due to automation. Network configurations are standardized and repeatable across environments. Operations and deployment teams have usable reports and GUIs that simplify day to day delivery work. Reduction in error rates and site re-touches, reduction in hours spent on site analysis and site deployment We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $121,100 - $201,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview We are seeking a delivery focused Network Engineer with strong network automation experience to support ongoing network modernization, site deployments, and SD WAN initiatives. This role is ideal for an engineer who has a background in Network Deployment and who excels at building and delivering easy to use GUI based automation scripts for production environments. You will work hands on with Aruba wired, wireless, and SD WAN platforms, leveraging automation to accelerate deployments, standardize configurations, and reduce operational risk. Success in this role means providing working solutions-automation, config, and tooling-that directly support network delivery timelines. Key Responsibilities Deliver and support enterprise network engineering and automation solutions using Aruba Central (Aruba AOS-CX, AOS10), and Aruba EdgeConnect SD WAN. Build automation to support new site turn ups, network migrations, network access control initiatives, and SD WAN deployment Develop or integrate front end GUI components (internal portals, dashboards, or tooling) that simplify network delivery workflows. Use APIs to integrate network platforms with automation pipelines and enterprise systems. Collaborate closely with project managers, implementation teams, and operations to meet delivery deadlines. Participate in troubleshooting and remediation during deployments; feed lessons learned back into automation improvements. Maintain clear documentation for deployment scripts, automation workflows, and operational handoffs. Required Qualifications Networking (7+ years): 7+ years of hands on experience in enterprise networking roles. Strong foundation in TCP/IP, routing, switching, and wireless networking. Experience deploying and supporting Cisco and Aruba campus and branch networks. Solid troubleshooting skills during network delivery and cutover events. Network Automation (7+ years in production): 7+ years successfully using network automation in live production environments. Demonstrated experience using automation to: Accelerate delivery timelines Reduce configuration errors Improve deployment consistency Experience with: Python for network automation and data handling. Ansible for orchestration and configuration management Terraform for infrastructure as code (network modules preferred) Experience developing automation that produces clear reports for the Deployment team (HTML dashboards, UI elements, CSVs). Familiarity with REST APIs and integrating SaaS management platforms (especially Aruba Central). Experience using Git for version control and collaborative development. Preferred / Nice to Have Skills Aruba certifications (ACMP, ACMA, or equivalent). Experience with Aruba EdgeConnect SD WAN automated provisioning. Front end or UI technologies (e.g. Flask/Django front ends, HTML, CSS, Javascript, React). CI/CD integration for network delivery pipelines (GitHub Actions, GitLab CI, Azure DevOps). Experience supporting multi site rollouts, mergers, acquisitions, or parallel network builds. Familiarity with Zero Trust, NAC, or security integrations with Aruba platforms. What Success Looks Like New sites and SD WAN deployments are delivered faster with fewer issues due to automation. Network configurations are standardized and repeatable across environments. Operations and deployment teams have usable reports and GUIs that simplify day to day delivery work. Reduction in error rates and site re-touches, reduction in hours spent on site analysis and site deployment We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $121,100 - $201,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!

Please note, this position is designated as flexible (aka hybrid), which means the selected candidate will be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The Director, Membership Applications - Product & Engineering will help shape the future state of enterprise membership administration through modernization, workflow orchestration, automation, interoperability, cloud/data enablement, and responsible use of AI, generative AI, machine learning, and advanced analytics. This leader will utilize Health Plan insurance expertise across Benefits, Sales, Group Setup, Rates, and Contract Management, while driving enterprise standardization, improving stakeholder experiences, and enabling scalable national platform growth. This includes guiding teams that design, integrate, and optimize capabilities across Customer & Contract Management, Membership Quick View, SalesConnect, reporting, and enterprise servicing platforms, supported by API-first/event-driven architectures, Java/J2EE microservices, React, Kafka, Apigee, RESTful services, Oracle/PostgreSQL databases, Azure, OpenShift, DevSecOps, CI/CD automation, observability, SRE, performance engineering, and operational intelligence. Given the program-s challenging timelines and West Coast business and team footprint, this role is expected to require approximately 40%-50% travel to support alignment, execution, and delivery readiness. Job Summary: This managing level employee is responsible for overseeing the management of multiple application portfolios, directing and overseeing technical teams, and for directing teams through all software development lifecycle phases. Essential Responsibilities: Directs the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies. Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business objectives and results. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Ensures the provision of appropriate resources to address systems incident support and troubleshooting. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Directs and oversees technical teams in the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions by building and maintaining partnerships with Business Analyst and IT leadership to ensure team members understand business needs and functional specifications. Oversees the management of multiple application portfolios and/or provides resources in support of those portfolios by leveraging partnerships with IT teams (for example, Operations, Infrastructure, Architecture, Quality Assurance, Business Analysts), vendors, and business leaders to ensure adherence of written code to company standards. Oversees efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Provides oversight throughout the release schedule of business and enterprise software solutions to ensure successful deployment. Ensures appropriate guidance and mentoring is provided to other technical resources in the application development process. Oversees the technical management of vendors (e.g., offshore, application, service). Directs teams through all software development lifecycle phases by ensuring that teams understand and adhere to company methodology, policies, standards, and controls. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Oversees the development, configuration, and modification of integrated business and/or enterprise application solutions by providing leadership in the design and coding of component-based applications. Oversees the management of resource requirements throughout the PLC. Directs and oversees the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Bachelors degree in Business Administration, Computer Science, CIS, Engineering, or related field and Minimum eight (8) years experience in corporate management, project management, IT consulting, or related field. Additional equivalent work experience may be substituted for the degree requirement.

Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The Support Engineer serves as a technical subject matter expert (SME) for enterprise contact center platforms, including NICE CXone and associated telephony, routing, and integration components. This role is responsible for resolving complex incidents, leading root cause analysis (RCA), and ensuring platform reliability across a 24/7 support environment. This position operates as the final escalation point following Tier 1 and Tier 2 triage, focusing on high-impact P0/P1 issues, platform engineering, and continuous improvement initiatives to improve system stability and reduce incident recurrence. This role is critical to supporting a large-scale CCaaS transformation enabling reliable, scalable, and integrated contact center services across the enterprise, directly impacting member access, clinical workflows, and customer experience outcomes. Job Summary: This individual contributor is primarily responsible for providing technical advice on IT infrastructure, developing infrastructure solutions, and leading implementation and maintenance of assigned infrastructure systems. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Develops or modifies solutions by identifying technical solutions to business problems. Collaborates with various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for designated infrastructure systems, with guidance from senior colleagues as appropriate, by collaborating with Business Analysts to understand business needs and functional specifications. Reviews and makes changes to technical specifications and documentation. Provides some consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned systems. Assists in providing recommendations and input on options, risks, costs, and benefits for systems designs. Adheres to company architecture standards when developing system designs. Facilitates the maintenance and implementation of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Evaluates new service options, identifies issues and impacts, and informs recommendations on feasibility and ROI. Evaluates existing systems to make recommendations on resources required to maintain service levels. Serves as a liaison with business partners, Solutions, and enterprise architects to help define and understand target strategies. Serves as a liaison with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and Minimum three (3) years experience in an IT operations environment with technical experience in distributed technologies , systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement.

Job Description Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. What's in it for you: Be a part of our mission! A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy consumption and emissions. Across our brands-including BrainBox AI, Nuvolo, Thermo King, Trane, and more-our teams combine deep technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. We invest in tomorrow's possibilities-and in our people-by providing ongoing learning, mentorship, and opportunities to work with industry-leading technology. Whether you're advancing AI in HVAC or driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable world. What you will do: Thermo King is seeking a highly experienced Senior Full Stack Developer with proven expertise in backend development using Java and Spring Boot within the Microsoft Azure ecosystem, coupled with advanced frontend development skills using Next.js. You will design, develop, and optimize cutting-edge web and mobile solutions supporting our connected product ecosystem. In this key role, you'll architect scalable, secure microservices on Azure with Spring Boot and Java, build exceptional user experiences with Next.js, and advance our cloud-native IoT platform. What you will bring: Minimum 8 years of hands-on backend development experience, including significant work with Java and Spring Boot in Microsoft Azure environments. Proven ability to design, develop, and maintain scalable backend systems and APIs using Java Spring Boot and Azure technologies. Significant experience building production-grade frontend applications using Next.js and the React ecosystem. Demonstrated track record architecting distributed, multi-tenant microservices solutions. Advanced development skills in backend technologies, with a strong focus on Java and Spring Boot. Proven experience building and deploying RESTful and Graph APIs with Java Spring Boot, integrated with Azure services. Expertise in Azure Functions, Azure App Services, Azure API Management, Azure SQL, Cosmos DB, Azure Storage, Azure Logic Apps, and related cloud-native services. Deep understanding of identity management and authentication using Azure AD B2C and OAuth flows. Experience with serverless computing, event-driven architecture, and message-based systems (Event Grid, Service Bus). Familiarity with both relational (Azure SQL) and non-relational (Cosmos DB, MongoDB) databases. Strong understanding of containerization (Docker) and orchestration (Kubernetes on Azure Kubernetes Service - AKS). Familiarity with CI/CD pipelines, DevOps practices, and Azure DevOps tools (Azure Pipelines, GitHub Actions). Advanced skills in developing modern web applications with Next.js, React, and TypeScript. Strong focus on building responsive, accessible, and performant user interfaces. Experience integrating frontend applications with Azure-hosted and Java Spring Boot backend APIs and services. Skilled in implementing secure authentication flows, including Single Sign-On and token-based authentication. Experience implementing multitenant SaaS architectures: tenant isolation, scalability, data partitioning. Working knowledge of networking concepts and cloud infrastructure best practices. Deep expertise in Microsoft Azure compute, storage, networking, security, monitoring, and cost optimization. Experience developing, deploying, and scaling applications in Azure cloud environments. Knowledge of cloud-native application patterns and Azure resource management. Familiarity with Infrastructure-as-Code tools (ARM templates, Bicep, Terraform for Azure). Strong understanding of Azure security best practices, identity, and access management. Familiarity with regulatory compliance (GDPR, HIPAA, etc.) using Azure services and secure coding practices. Demonstrated ability to monitor, analyze, and optimize Azure-based backend performance, especially for Java/Spring Boot services. Skilled at diagnosing and resolving bottlenecks for reliable, high-availability systems. Experience building and scaling IoT applications leveraging Azure IoT suite (IoT Hub, Device Provisioning, Time Series Insights). Familiarity with modern UI/UX design collaboration and tools (Figma, Sketch, etc.). Exposure to billing/subscription management for SaaS and implementing secure user authentication/authorization flows. Microsoft Certified: Azure Solutions Architect, Azure Developer Associate, or relevant Azure certifications. Oracle Certified Professional: Java, or equivalent Java/Spring Boot certifications. Annual Base Salary Range or Hourly Base Pay Range: $127,110.00 - $177,870.00 Compensation Type: Salary Incentive Eligible: No Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Thrive at work and at home: Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support. Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations Safety Sensitive Role: No The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) position title within PNC's name of division organization, you will be based in city/state location of position . Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Manager for PNC's Site Reliability Engineering Center, you will work within PNC's Information Technology Group and be located at one of our IT Hubs: Cleveland, Ohio; Birmingham, Alabama; Pittsburgh, Pennsylvania; Dallas, Texas; Denver, Colorado or Phoenix, Arizona and manage the daylight shift. The Site Reliability Center (SRC) is focused on establishing a culture of operational excellence by ensuring infrastructure, platforms, and applications adhere to SRC onboarding standards that improve reliability, enable proactive issue resolution, and reduce customer impact. This role supports the vision of building a collaborative technology organization across application, infrastructure, and security teams to deliver a stable, reliable, and secure environment. Key responsibilities include driving customer-centric service improvements, implementing proactive and preventative reliability practices, fostering cross-functional collaboration, enhancing monitoring and observability capabilities, promoting a blameless culture of continuous learning, and reducing operational toil through automation. The ideal candidate will help improve service performance, strengthen operational resiliency, and advance automation and observability initiatives that enhance the overall customer experience. As a Software Engineering Manager - Site Reliability Engineering (SRE), you will lead a team responsible for ensuring the reliability, scalability, and operational excellence of mission-critical platforms that power PNC's digital experiences. This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will . • Manage SRE and related Teams; lead, coach, and develop a team of SRE engineers; set clear goals, drive accountability, and foster a culture of ownership and excellence; partner with cross-functional stakeholders to align technology and business objectives; support talent development, performance management, and succession planning; encourage innovation, continuous learning, and DevOps/SRE best practices. • Provide after-hours operational leadership and on-call support. Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events. Availability outside standard business hours, including evenings, weekends, and holidays, may be required to support incident response, change events, escalations, and business continuity needs. • Lead incident management & remediation; manage and actively participate in end-to-end incident response for major (P1/P2) incidents; guide real-time triage, diagnostics, and troubleshooting across application, infrastructure, and network layers; ensure rapid execution of remediation actions and service restoration; provide clear, timely communication to stakeholders during incidents; oversee post-incident analysis, reporting, and documentation to drive improvements. • Provide technical leadership in production support; serve as an escalation point for complex production issues; guide troubleshooting across: applications, infrastructure (Linux/Windows), databases (Oracle, SQL), middleware and integrations; ensure efficient log, metric, and system analysis; oversee batch/ETL monitoring and recovery processes; foster strong collaboration across engineering, infrastructure, and vendor teams. • Drive problem management & root cause resolution; lead root cause analysis (RCA) efforts for major and recurring incidents; ensure ownership and resolution of problem records; drive permanent fixes and systemic improvements to eliminate repeat issues, identify trends and patterns to reduce risk and improve stability; partner with engineering teams to resolve code defects and system gaps and promote knowledge sharing via runbooks, knowledge articles, and error catalogs. • Oversee change management & release execution; ensure safe and compliant execution of production changes and releases; validate change readiness, testing, rollback strategies, and risk assessments; represent the team in CAB reviews, providing technical risk evaluation; oversee post-implementation reviews (CPIR) and ensure follow-through and drive improvements in change success rate and reduction in production defects. • Advance monitoring, alerting & observability; lead efforts to build and optimize monitoring, dashboards, and alerting frameworks, champion use of tools such as Dynatrace, BigPanda, Logscale, and enterprise platforms, improve signal-to-noise ratio through alert tuning; enable proactive issue detection before customer impact; strengthen event management and observability practices. • Provide technical leadership in production support; serve as an escalation point for complex production issues; guide troubleshooting across: applications, infrastructure (Linux/Windows), databases (Oracle, SQL), middleware and integrations; ensure efficient log, metric, and system analysis; oversee batch/ETL monitoring and recovery processes; foster strong collaboration across engineering, infrastructure, and vendor teams. • Champion resiliency, stability & availability; lead efforts to ensure high availability of critical systems; oversee disaster recovery, failover, and continuity testing; identify and eliminate single points of failure and drive improvements in MTTR, uptime, and service reliability. • Enable scalability & performance optimization; guide capacity planning and performance tuning strategies; ensure systems scale effectively under peak demand; partner with development teams for performance-driven design improvements; optimize system configurations to improve efficiency and throughput. • Lead a Global 24x7 Operation; manage distributed teams supporting critical systems around the clock. Participate in leadership escalation and on-call rotations to support major incidents, critical production events, and operational continuity. • Drive Automation & Operational Efficiency; identify and prioritize opportunities to reduce manual effort through automation; implement automation across: Incident remediation, monitoring and alerting, deployment and validation, promote standardized runbooks and automation frameworks and improve operational metrics and reduce toil. • Ensure Governance, Risk & Compliance; maintain adherence to enterprise policies and regulatory standards; support audits, vulnerability remediation, and risk controls; ensure accurate documentation and operational procedures and champion security, access management, and data governance practices Qualifications: • 5 + years of related experience and 3+ years of management experience. • Strong experience in Site Reliability Engineering, Production Support, or DevOps. • Proven ability to lead teams in high-availability, enterprise environments • Deep understanding of incident, problem, and change management frameworks • Hands-on knowledge of monitoring tools, cloud/infrastructure platforms, and automation • Experience improving system reliability, observability, and operational maturity • Strong communication skills with the ability to lead during high-pressure situations. • Experience with OCP under infrastructure (Linux/Windows, OCP), MongoDB, Cassandra under databases (Oracle, SQL, MongoDB, Cassandra) and working knowledge of Elasticsearch, Redis, MQ and Kafka is a plus. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages development projects, development teams and application support functions. Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs. Monitors and maintains adherence and compliance to quality standards on an ongoing basis. Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs. Analyzes applications to ensure that all systems that are developed, meet business needs and specifications. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused . click apply for full job details

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) position title within PNC's name of division organization, you will be based in city/state location of position . Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Solution Architect Senior within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL; Dallas, TX or Denver, CO . This senior-level position is responsible for Strategy, Architecture, and Innovation spanning business, application, platform, data, and AI/ML domains. It interacts with senior business and technology leaders, SMEs, and business architecture partners to bridge current state needs with future state objectives, culminating in technology, data, and AI strategies and solution architectures that enable business outcomes and drive transformation. In this role, you will draw upon deep business, technology, data, and AI/ML architecture experience to partner with key stakeholders and ensure that strategic perspectives, architectures, artifacts, and roadmaps are well crafted, clearly communicated, and achieve stakeholder consensus. You will be required to understand complex business processes, system interactions, and data flows to develop modern, scalable architectures that support large scale transformation initiatives, including AI-enabled products, analytics, and automation use cases. Candidates should have a strong background in solution, platform, system, application, and data architecture, with solid working knowledge of business architecture, and demonstrated experience enabling AI/ML and Generative AI (GenAI) capabilities at enterprise scale. This role will assess and drive integration, data, and AI platform strategies to gain operational efficiencies, optimize product offerings, and deliver a compelling client value proposition-ensuring the bank's portfolio of business capabilities, data assets, models, and enabling platforms are leveraged to their full potential. This position is highly visible and influential, demanding the ability to be strategic, conscientious, and deliberate. The role requires proven thought leadership, strong networking and interpersonal skills, political and emotional intelligence, excellent written communication, and the ability to understand and anticipate emerging business needs, data requirements, AI capabilities, and technology trends-while partnering with risk and governance teams to promote responsible AI (e.g., model risk management, fairness, explainability, privacy, and security). This role: • Develops solution, data, and AI/ML architecture and resolves complex issues across a variety of initiatives through requirements analysis, architectural leadership, and project supervision. • Designs solution architecture for large or complex programs, including system, application, data, and AI service designs, in alignment with enterprise strategies, standards, and target state roadmaps. • Defines and governs data architecture patterns, including logical and physical data models, canonical data structures, data domains, and master/reference data strategies, ensuring they support AI-ready data (quality, timeliness, lineage, and feature availability). • Provides architectural leadership for data platforms and data ecosystems, including data warehousing, data lakes/lakehouses, analytical platforms, streaming architectures, and cloud based data services-enabling AI/ML platforms (e.g., feature stores, model training and inference services) where appropriate. • Establishes and enforces best practices for data modeling (conceptual, logical, physical), data integration, data quality, metadata management, lineage, and lifecycle management, including practices that support model governance and auditability. • Partners with business, analytics, and engineering teams to ensure architectures support reporting, analytics, AI/ML and GenAI, regulatory, and operational use cases, including defining reference architectures and reusable patterns. • Provides consulting and guidance to IT, data engineering, and AI/ML engineering teams on data design, integration patterns, storage technologies, ML Ops practices, and architectural tradeoffs, including enablement of agentic coding workflows (e.g., AI-assisted development, test generation, code review, and secure SDLC integration). • Defines reference architectures, patterns, and guardrails for agentic development (e.g., repository-aware coding agents, workflow orchestration, prompt/tool governance, evaluation, and telemetry), ensuring alignment with security, privacy, and regulatory expectations. • Develops solutions that account for non functional requirements (e.g., scalability, performance, resiliency, security, privacy, and regulatory compliance) and applies appropriate architectural tactics to meet them, including AI-specific requirements such as model monitoring, explainability, and secure inference. • Communicates with clients and stakeholders to analyze business requirements, data needs, and processes; produces architecture recommendations that align business, technology, data, and AI strategies, including prioritizing high-value AI use cases and required capabilities. • Oversees architecture outcomes across initiatives, ensuring solution, data, and AI architectures meet functional, non functional, and governance requirements at each phase. • Collaborates with enterprise data governance and risk partners to ensure architectures align with data governance, security, privacy, regulatory standards, and model risk management (including appropriate controls for GenAI where applicable). • Explores new and emerging technologies and capabilities (e.g., cloud-native data services, GenAI and AI/ML platforms such as Microsoft AI Foundry, vector search, streaming, agent frameworks/orchestration, metadata and governance tooling), developing strategic viewpoints on how they enable business outcomes or introduce disruption. • Practices strong decision making and critical thinking by fully analyzing complex business, technology, and data related issues and driving productive, well reasoned outcomes. • Practices enterprise systems thinking, with a broad understanding of application, infrastructure, integration, and data architectures and how they collectively enable business capabilities. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Develops solution architecture and resolves complex issues in a variety of projects through the implementation of requirements analysis, expertise support and project supervision. Designs solution architecture in large or complex programs, including system and application designs, software and technical architecture, in accordance with strategies and objectives. Provides expertise for the solution architecture team and other IT staff on a variety of issues in software designs, system architecture and solution-oriented technologies. Communicates with clients and analyses business requirements and processes; makes recommendations, and leads in shaping future plans in solution architecture. Oversees solution architecture project outcomes, including hardware and software design; ensures that each project phase meets overall requirements. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsCompetitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Technical Knowledge CompetenciesAnalytical Thinking, Effective Communications, Effectiveness Measurement, Industry Knowledge, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Platform Architecture, Problem Solving, Software Product Design/Architecture, The Open Group Architecture Framework (TOGAF) Work ExperienceRoles at this level typically require a university / college degree . click apply for full job details

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) position title within PNC's name of division organization, you will be based in city/state location of position . Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Manager for PNC's Site Reliability Engineering Center, you will work within PNC's Information Technology Group and be located at one of our IT Hubs: Cleveland, Ohio; Birmingham, Alabama; Pittsburgh, Pennsylvania; Dallas, Texas; Denver, Colorado or Phoenix, Arizona and manage the daylight shift. The Site Reliability Center (SRC) is focused on establishing a culture of operational excellence by ensuring infrastructure, platforms, and applications adhere to SRC onboarding standards that improve reliability, enable proactive issue resolution, and reduce customer impact. This role supports the vision of building a collaborative technology organization across application, infrastructure, and security teams to deliver a stable, reliable, and secure environment. Key responsibilities include driving customer-centric service improvements, implementing proactive and preventative reliability practices, fostering cross-functional collaboration, enhancing monitoring and observability capabilities, promoting a blameless culture of continuous learning, and reducing operational toil through automation. The ideal candidate will help improve service performance, strengthen operational resiliency, and advance automation and observability initiatives that enhance the overall customer experience. As a Software Engineering Manager - Site Reliability Engineering (SRE), you will lead a team responsible for ensuring the reliability, scalability, and operational excellence of mission-critical platforms that power PNC's digital experiences. This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will . • Manage SRE and related Teams; lead, coach, and develop a team of SRE engineers; set clear goals, drive accountability, and foster a culture of ownership and excellence; partner with cross-functional stakeholders to align technology and business objectives; support talent development, performance management, and succession planning; encourage innovation, continuous learning, and DevOps/SRE best practices. • Provide after-hours operational leadership and on-call support. Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events. Availability outside standard business hours, including evenings, weekends, and holidays, may be required to support incident response, change events, escalations, and business continuity needs. • Lead incident management & remediation; manage and actively participate in end-to-end incident response for major (P1/P2) incidents; guide real-time triage, diagnostics, and troubleshooting across application, infrastructure, and network layers; ensure rapid execution of remediation actions and service restoration; provide clear, timely communication to stakeholders during incidents; oversee post-incident analysis, reporting, and documentation to drive improvements. • Provide technical leadership in production support; serve as an escalation point for complex production issues; guide troubleshooting across: applications, infrastructure (Linux/Windows), databases (Oracle, SQL), middleware and integrations; ensure efficient log, metric, and system analysis; oversee batch/ETL monitoring and recovery processes; foster strong collaboration across engineering, infrastructure, and vendor teams. • Drive problem management & root cause resolution; lead root cause analysis (RCA) efforts for major and recurring incidents; ensure ownership and resolution of problem records; drive permanent fixes and systemic improvements to eliminate repeat issues, identify trends and patterns to reduce risk and improve stability; partner with engineering teams to resolve code defects and system gaps and promote knowledge sharing via runbooks, knowledge articles, and error catalogs. • Oversee change management & release execution; ensure safe and compliant execution of production changes and releases; validate change readiness, testing, rollback strategies, and risk assessments; represent the team in CAB reviews, providing technical risk evaluation; oversee post-implementation reviews (CPIR) and ensure follow-through and drive improvements in change success rate and reduction in production defects. • Advance monitoring, alerting & observability; lead efforts to build and optimize monitoring, dashboards, and alerting frameworks, champion use of tools such as Dynatrace, BigPanda, Logscale, and enterprise platforms, improve signal-to-noise ratio through alert tuning; enable proactive issue detection before customer impact; strengthen event management and observability practices. • Provide technical leadership in production support; serve as an escalation point for complex production issues; guide troubleshooting across: applications, infrastructure (Linux/Windows), databases (Oracle, SQL), middleware and integrations; ensure efficient log, metric, and system analysis; oversee batch/ETL monitoring and recovery processes; foster strong collaboration across engineering, infrastructure, and vendor teams. • Champion resiliency, stability & availability; lead efforts to ensure high availability of critical systems; oversee disaster recovery, failover, and continuity testing; identify and eliminate single points of failure and drive improvements in MTTR, uptime, and service reliability. • Enable scalability & performance optimization; guide capacity planning and performance tuning strategies; ensure systems scale effectively under peak demand; partner with development teams for performance-driven design improvements; optimize system configurations to improve efficiency and throughput. • Lead a Global 24x7 Operation; manage distributed teams supporting critical systems around the clock. Participate in leadership escalation and on-call rotations to support major incidents, critical production events, and operational continuity. • Drive Automation & Operational Efficiency; identify and prioritize opportunities to reduce manual effort through automation; implement automation across: Incident remediation, monitoring and alerting, deployment and validation, promote standardized runbooks and automation frameworks and improve operational metrics and reduce toil. • Ensure Governance, Risk & Compliance; maintain adherence to enterprise policies and regulatory standards; support audits, vulnerability remediation, and risk controls; ensure accurate documentation and operational procedures and champion security, access management, and data governance practices Qualifications: • 5 + years of related experience and 3+ years of management experience. • Strong experience in Site Reliability Engineering, Production Support, or DevOps. • Proven ability to lead teams in high-availability, enterprise environments • Deep understanding of incident, problem, and change management frameworks • Hands-on knowledge of monitoring tools, cloud/infrastructure platforms, and automation • Experience improving system reliability, observability, and operational maturity • Strong communication skills with the ability to lead during high-pressure situations. • Experience with OCP under infrastructure (Linux/Windows, OCP), MongoDB, Cassandra under databases (Oracle, SQL, MongoDB, Cassandra) and working knowledge of Elasticsearch, Redis, MQ and Kafka is a plus. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages development projects, development teams and application support functions. Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs. Monitors and maintains adherence and compliance to quality standards on an ongoing basis. Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs. Analyzes applications to ensure that all systems that are developed, meet business needs and specifications. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused . click apply for full job details

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) position title within PNC's name of division organization, you will be based in city/state location of position . Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Manager for PNC's Site Reliability Engineering Center, you will work within PNC's Information Technology Group and be located at one of our IT Hubs: Cleveland, Ohio; Birmingham, Alabama; Pittsburgh, Pennsylvania; Dallas, Texas; Denver, Colorado or Phoenix, Arizona and manage the twilight shift (3 pm to 11 pm, EST). The Site Reliability Center (SRC) is focused on establishing a culture of operational excellence by ensuring infrastructure, platforms, and applications adhere to SRC onboarding standards that improve reliability, enable proactive issue resolution, and reduce customer impact. This role supports the vision of building a collaborative technology organization across application, infrastructure, and security teams to deliver a stable, reliable, and secure environment. Key responsibilities include driving customer-centric service improvements, implementing proactive and preventative reliability practices, fostering cross-functional collaboration, enhancing monitoring and observability capabilities, promoting a blameless culture of continuous learning, and reducing operational toil through automation. The ideal candidate will help improve service performance, strengthen operational resiliency, and advance automation and observability initiatives that enhance the overall customer experience. As a Software Engineering Manager - Site Reliability Engineering (SRE), you will lead a team responsible for ensuring the reliability, scalability, and operational excellence of mission-critical platforms that power PNC's digital experiences. This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will . • Manage SRE and related Teams; lead, coach, and develop a team of SRE engineers; set clear goals, drive accountability, and foster a culture of ownership and excellence; partner with cross-functional stakeholders to align technology and business objectives; support talent development, performance management, and succession planning; encourage innovation, continuous learning, and DevOps/SRE best practices. • Lead incident management & remediation; manage and actively participate in end-to-end incident response for major (P1/P2) incidents; guide real-time triage, diagnostics, and troubleshooting across application, infrastructure, and network layers; ensure rapid execution of remediation actions and service restoration; provide clear, timely communication to stakeholders during incidents; oversee post-incident analysis, reporting, and documentation to drive improvements. • Provide technical leadership in production support; serve as an escalation point for complex production issues; guide troubleshooting across: applications, infrastructure (Linux/Windows), databases (Oracle, SQL), middleware and integrations; ensure efficient log, metric, and system analysis; oversee batch/ETL monitoring and recovery processes; foster strong collaboration across engineering, infrastructure, and vendor teams. • Drive problem management & root cause resolution; lead root cause analysis (RCA) efforts for major and recurring incidents; ensure ownership and resolution of problem records; drive permanent fixes and systemic improvements to eliminate repeat issues, identify trends and patterns to reduce risk and improve stability; partner with engineering teams to resolve code defects and system gaps and promote knowledge sharing via runbooks, knowledge articles, and error catalogs. • Oversee change management & release execution; ensure safe and compliant execution of production changes and releases; validate change readiness, testing, rollback strategies, and risk assessments; represent the team in CAB reviews, providing technical risk evaluation; oversee post-implementation reviews (CPIR) and ensure follow-through and drive improvements in change success rate and reduction in production defects. • Advance monitoring, alerting & observability; lead efforts to build and optimize monitoring, dashboards, and alerting frameworks, champion use of tools such as Dynatrace, BigPanda, Logscale, and enterprise platforms, improve signal-to-noise ratio through alert tuning; enable proactive issue detection before customer impact; strengthen event management and observability practices. • Provide technical leadership in production support; serve as an escalation point for complex production issues; guide troubleshooting across: applications, infrastructure (Linux/Windows), databases (Oracle, SQL), middleware and integrations; ensure efficient log, metric, and system analysis; oversee batch/ETL monitoring and recovery processes; foster strong collaboration across engineering, infrastructure, and vendor teams. • Champion resiliency, stability & availability; lead efforts to ensure high availability of critical systems; oversee disaster recovery, failover, and continuity testing; identify and eliminate single points of failure and drive improvements in MTTR, uptime, and service reliability. • Enable scalability & performance optimization; guide capacity planning and performance tuning strategies; ensure systems scale effectively under peak demand; partner with development teams for performance-driven design improvements; optimize system configurations to improve efficiency and throughput. • Lead a 24x7 production support model; manage team participation in a 24x7 on-call rotation; oversee engagement in incident bridges, war rooms, and escalations; support pod-based operating models aligned to key applications; ensure seamless handoffs and global support continuity. • Drive Automation & Operational Efficiency; identify and prioritize opportunities to reduce manual effort through automation; implement automation across: Incident remediation, monitoring and alerting, deployment and validation, promote standardized runbooks and automation frameworks and improve operational metrics and reduce toil. • Ensure Governance, Risk & Compliance; maintain adherence to enterprise policies and regulatory standards; support audits, vulnerability remediation, and risk controls; ensure accurate documentation and operational procedures and champion security, access management, and data governance practices Qualifications: • 5 + years of related experience and 3+ years of management experience. • Strong experience in Site Reliability Engineering, Production Support, or DevOps. • Proven ability to lead teams in high-availability, enterprise environments • Deep understanding of incident, problem, and change management frameworks • Hands-on knowledge of monitoring tools, cloud/infrastructure platforms, and automation • Experience improving system reliability, observability, and operational maturity • Strong communication skills with the ability to lead during high-pressure situations. • Experience with OCP under infrastructure (Linux/Windows, OCP), MongoDB, Cassandra under databases (Oracle, SQL, MongoDB, Cassandra) and working knowledge of Elasticsearch, Redis, MQ and Kafka is a plus. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages development projects, development teams and application support functions. Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs. Monitors and maintains adherence and compliance to quality standards on an ongoing basis. Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs. Analyzes applications to ensure that all systems that are developed, meet business needs and specifications. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers . click apply for full job details

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) position title within PNC's name of division organization, you will be based in city/state location of position . Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Enterprise Engineer Sr- (Sr Wireless Network Engineer) within PNC's Technology organization, you could be based in Pittsburgh, PA which is preferred, Phoenix, AZ, Dallas, TX, Cleveland, OH, Strongsville, OH, Denver, CO and Birmingham, AL. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Summary We are seeking a Senior Wireless Network Engineer to lead the design, implementation, and optimization of large scale Aruba wireless networks in a complex enterprise environment. This role requires deep expertise in Aruba WLAN architecture, ClearPass policy services, and internet offload and guest access designs, with a strong focus on reliability, security, and user experience across thousands of endpoints and locations. The ideal candidate is hands on and design oriented, with strong operational maturity and an appreciation for modern NetOps practices. This includes working within Agile delivery models and partnering with automation and platform teams to ensure wireless and NAC architectures align with network as code and infrastructure as code principles, while operating in a highly regulated enterprise network. Key Responsibilities • Design, deploy, and support enterprise grade Aruba wireless LAN solutions across corporate offices, campuses, and remote/branch locations • Lead wireless architecture and design efforts, including RF design, capacity planning, predictive and post deployment surveys, and coverage optimization • Engineer and maintain Aruba ClearPass solutions for authentication, authorization, posture assessment, BYOD, guest access, and device profiling • Design and support internet offload architectures, including guest Wi Fi and segmented access models, ensuring secure and scalable traffic separation • Collaborate closely with security teams on NAC, identity based access control, and policy enforcement strategies • Troubleshoot complex wireless issues involving RF interference, roaming behavior, authentication failures, and performance degradation • Develop and maintain wireless standards, design documentation, and best practices for enterprise deployments • Partner with automation, platform, and infrastructure teams to support network as code and NetOps initiatives, ensuring wireless and NAC designs are automation ready, repeatable, and policy driven • Participate in Agile based network delivery, including backlog refinement, sprint planning, and iterative design reviews for wireless and NAC initiatives • Serve as a senior technical escalation point and mentor junior engineers • Partner with vendors and integrators on architecture reviews, feature adoption, and long term wireless roadmap planning Required Qualifications • Expertise in designing, deploying, and supporting enterprise wireless networks • Strong hands on experience with Aruba wireless platforms, including access points, controllers, and Aruba Central • Proven expertise with Aruba ClearPass, including 802.1X, BYOD workflows, guest access, device profiling, and TACACS/RADIUS • Experience designing and supporting internet offload and guest Wi Fi architectures in large enterprise environments • Deep understanding of 802.11 standards, RF principles, roaming behavior, and wireless security • Experience operating wireless networks at enterprise scale (hundreds to thousands of access points and locations) • Strong troubleshooting skills spanning wireless, switching, routing, and authentication systems • Ability to clearly communicate complex technical concepts to both technical and non technical stakeholders • Experience working within Agile or iterative delivery models for enterprise network initiatives Preferred Qualifications • Aruba certifications (ACMP, ACMX, or equivalent) • Experience in financial services or other highly regulated enterprise environments • Familiarity with Network as Code / Infrastructure as Code concepts as applied to enterprise networking (e.g., automation friendly design, configuration standardization, API driven platforms) • Exposure to Agile networking or NetOps operating models, including collaboration with automation and platform engineering teams • Familiarity with wireless assurance and observability tools • Experience supporting large branch, campus, or retail wireless deployments • Scripting or automation exposure (e.g., Python, REST APIs) related to network operations What We Offer • Opportunity to own and influence enterprise wireless architecture at scale • Collaboration with senior network, security, and infrastructure engineers • Exposure to complex, real world wireless challenges beyond "plug and play" environments • A role that balances hands on engineering with forward looking network design and operational maturity PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides subject matter expertise for enterprise engineering teams, full stack engineers, and clients. Uses technical knowledge and industry experience to design, build and maintain technology solutions. Leads in the implementation of enterprise engineering strategies and best practices to support business objectives. Independently provides guidance to engineers across the organization regarding the development of software components and hardware. Maintains relationships with stakeholders, addresses client requirements and provides consultation to shape the success of enterprise engineering. Independently provides expert advice and resolves complex problems and issues involved in enterprise engineering activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAgile Methodology, Aruba ClearPass, Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Technical Knowledge, Wireless Design CompetenciesApplication Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving, Standard Operating Procedures Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationBachelors CertificationsNo Required Certification(s) LicensesNo Required License(s) Pay Transparency Base Salary: $112,000.00 - $228,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 04/01/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match . click apply for full job details

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) position title within PNC's name of division organization, you will be based in city/state location of position . Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Solution Architect Sr within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL; Dallas, TX or Lakewood, CO Work hours will be typically 8am - 5pm EST This senior-level position is responsible for Strategy, Architecture, and Innovation, spanning business, application, platform, and data domains. It interacts with senior business and technology leaders, SMEs, and business architecture partners to bridge current state business needs with future state objectives, culminating in technology and data strategies and solution architectures that enable business outcomes and drive transformation. In this role, you will draw upon deep business, technology, and data architecture experience to partner with key stakeholders and ensure that strategic technology and data perspectives, architectures, artifacts, and roadmaps are well crafted, clearly communicated, and achieve stakeholder consensus. You will be required to understand complex business processes, system interactions, and data flows to develop modern, scalable architectures that support large scale transformation initiatives. Candidates should have a strong background in solution, platform, system, application, and data architecture, with solid working knowledge of business architecture. This role will assess and drive integration and data strategies to gain operational efficiencies, optimize product offerings, and deliver a compelling client value proposition-ensuring the bank's portfolio of business capabilities, data assets, and enabling platforms are leveraged to their full potential. This position is highly visible and influential, demanding the ability to be strategic, conscientious, and deliberate. The role requires proven thought leadership, strong networking and interpersonal skills, political and emotional intelligence, excellent written communication, and the ability to understand and anticipate emerging business needs, data requirements, and technology capabilities. This role: • Develops solution and data architecture and resolves complex issues across a variety of initiatives through requirements analysis, architectural leadership, and project supervision. • Designs solution architecture for large or complex programs, including system, application, and data designs, in alignment with enterprise strategies, standards, and target state roadmaps. • Defines and governs data architecture patterns, including logical and physical data models, canonical data structures, data domains, and master/reference data strategies. • Provides architectural leadership for data platforms and data ecosystems, including data warehousing, data lakes/lakehouses, analytical platforms, streaming architectures, and cloud based data services. • Establishes and enforces best practices for data modeling (conceptual, logical, physical), data integration, data quality, metadata management, lineage, and lifecycle management. • Partners with business, analytics, and engineering teams to ensure data architectures support reporting, analytics, AI/ML, regulatory, and operational use cases. • Provides consulting and guidance to IT and data engineering teams on data design, integration patterns, storage technologies, and architectural tradeoffs. • Develops solutions that account for non functional requirements (e.g., scalability, performance, resiliency, security, privacy, and regulatory compliance) and applies appropriate architectural tactics to meet them. • Communicates with clients and stakeholders to analyze business requirements, data needs, and processes; produces architecture recommendations that align business, technology, and data strategies. • Oversees architecture outcomes across initiatives, ensuring solution and data architectures meet functional, non functional, and governance requirements at each phase. • Collaborates with enterprise data governance and risk partners to ensure architectures align with data governance, security, privacy, and regulatory standards. • Explores new and emerging technologies and data capabilities (e.g., cloud-native data services, AI/ML platforms, streaming, metadata and governance tooling), developing strategic viewpoints on how they enable business outcomes or introduce disruption. • Practices strong decision making and critical thinking by fully analyzing complex business, technology, and data related issues and driving productive, well reasoned outcomes. • Practices enterprise systems thinking, with a broad understanding of application, infrastructure, integration, and data architectures and how they collectively enable business capabilities. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Develops solution architecture and resolves complex issues in a variety of projects through the implementation of requirements analysis, expertise support and project supervision. Designs solution architecture in large or complex programs, including system and application designs, software and technical architecture, in accordance with strategies and objectives. Provides expertise for the solution architecture team and other IT staff on a variety of issues in software designs, system architecture and solution-oriented technologies. Communicates with clients and analyses business requirements and processes; makes recommendations, and leads in shaping future plans in solution architecture. Oversees solution architecture project outcomes, including hardware and software design; ensures that each project phase meets overall requirements. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsCompetitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Technical Knowledge CompetenciesAnalytical Thinking, Effective Communications, Effectiveness Measurement, Industry Knowledge, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Platform Architecture, Problem Solving, Software Product Design/Architecture, The Open Group Architecture Framework (TOGAF) Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationBachelors CertificationsNo Required Certification(s) LicensesNo Required License(s) Pay Transparency Base Salary: $112,000.00 - $228,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 07/01/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance . click apply for full job details

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) position title within PNC's name of division organization, you will be based in city/state location of position . Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Manager for PNC's Site Reliability Engineering Center, you will work within PNC's Information Technology Group and be located at one of our IT Hubs: Cleveland, Ohio; Birmingham, Alabama; Pittsburgh, Pennsylvania; Dallas, Texas; Denver, Colorado or Phoenix, Arizona and manage the twilight shift (3 pm to 11 pm, EST). The Site Reliability Center (SRC) is focused on establishing a culture of operational excellence by ensuring infrastructure, platforms, and applications adhere to SRC onboarding standards that improve reliability, enable proactive issue resolution, and reduce customer impact. This role supports the vision of building a collaborative technology organization across application, infrastructure, and security teams to deliver a stable, reliable, and secure environment. Key responsibilities include driving customer-centric service improvements, implementing proactive and preventative reliability practices, fostering cross-functional collaboration, enhancing monitoring and observability capabilities, promoting a blameless culture of continuous learning, and reducing operational toil through automation. The ideal candidate will help improve service performance, strengthen operational resiliency, and advance automation and observability initiatives that enhance the overall customer experience. As a Software Engineering Manager - Site Reliability Engineering (SRE), you will lead a team responsible for ensuring the reliability, scalability, and operational excellence of mission-critical platforms that power PNC's digital experiences. This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will . • Manage SRE and related Teams; lead, coach, and develop a team of SRE engineers; set clear goals, drive accountability, and foster a culture of ownership and excellence; partner with cross-functional stakeholders to align technology and business objectives; support talent development, performance management, and succession planning; encourage innovation, continuous learning, and DevOps/SRE best practices. • Lead incident management & remediation; manage and actively participate in end-to-end incident response for major (P1/P2) incidents; guide real-time triage, diagnostics, and troubleshooting across application, infrastructure, and network layers; ensure rapid execution of remediation actions and service restoration; provide clear, timely communication to stakeholders during incidents; oversee post-incident analysis, reporting, and documentation to drive improvements. • Provide technical leadership in production support; serve as an escalation point for complex production issues; guide troubleshooting across: applications, infrastructure (Linux/Windows), databases (Oracle, SQL), middleware and integrations; ensure efficient log, metric, and system analysis; oversee batch/ETL monitoring and recovery processes; foster strong collaboration across engineering, infrastructure, and vendor teams. • Drive problem management & root cause resolution; lead root cause analysis (RCA) efforts for major and recurring incidents; ensure ownership and resolution of problem records; drive permanent fixes and systemic improvements to eliminate repeat issues, identify trends and patterns to reduce risk and improve stability; partner with engineering teams to resolve code defects and system gaps and promote knowledge sharing via runbooks, knowledge articles, and error catalogs. • Oversee change management & release execution; ensure safe and compliant execution of production changes and releases; validate change readiness, testing, rollback strategies, and risk assessments; represent the team in CAB reviews, providing technical risk evaluation; oversee post-implementation reviews (CPIR) and ensure follow-through and drive improvements in change success rate and reduction in production defects. • Advance monitoring, alerting & observability; lead efforts to build and optimize monitoring, dashboards, and alerting frameworks, champion use of tools such as Dynatrace, BigPanda, Logscale, and enterprise platforms, improve signal-to-noise ratio through alert tuning; enable proactive issue detection before customer impact; strengthen event management and observability practices. • Provide technical leadership in production support; serve as an escalation point for complex production issues; guide troubleshooting across: applications, infrastructure (Linux/Windows), databases (Oracle, SQL), middleware and integrations; ensure efficient log, metric, and system analysis; oversee batch/ETL monitoring and recovery processes; foster strong collaboration across engineering, infrastructure, and vendor teams. • Champion resiliency, stability & availability; lead efforts to ensure high availability of critical systems; oversee disaster recovery, failover, and continuity testing; identify and eliminate single points of failure and drive improvements in MTTR, uptime, and service reliability. • Enable scalability & performance optimization; guide capacity planning and performance tuning strategies; ensure systems scale effectively under peak demand; partner with development teams for performance-driven design improvements; optimize system configurations to improve efficiency and throughput. • Lead a 24x7 production support model; manage team participation in a 24x7 on-call rotation; oversee engagement in incident bridges, war rooms, and escalations; support pod-based operating models aligned to key applications; ensure seamless handoffs and global support continuity. • Drive Automation & Operational Efficiency; identify and prioritize opportunities to reduce manual effort through automation; implement automation across: Incident remediation, monitoring and alerting, deployment and validation, promote standardized runbooks and automation frameworks and improve operational metrics and reduce toil. • Ensure Governance, Risk & Compliance; maintain adherence to enterprise policies and regulatory standards; support audits, vulnerability remediation, and risk controls; ensure accurate documentation and operational procedures and champion security, access management, and data governance practices Qualifications: • 5 + years of related experience and 3+ years of management experience. • Strong experience in Site Reliability Engineering, Production Support, or DevOps. • Proven ability to lead teams in high-availability, enterprise environments • Deep understanding of incident, problem, and change management frameworks • Hands-on knowledge of monitoring tools, cloud/infrastructure platforms, and automation • Experience improving system reliability, observability, and operational maturity • Strong communication skills with the ability to lead during high-pressure situations. • Experience with OCP under infrastructure (Linux/Windows, OCP), MongoDB, Cassandra under databases (Oracle, SQL, MongoDB, Cassandra) and working knowledge of Elasticsearch, Redis, MQ and Kafka is a plus. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages development projects, development teams and application support functions. Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs. Monitors and maintains adherence and compliance to quality standards on an ongoing basis. Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs. Analyzes applications to ensure that all systems that are developed, meet business needs and specifications. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers . click apply for full job details