Description: THIS IS AN ON-SITE POSITION JOB SUMMARY: The Internal IT Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning. The position ensures reliable, secure day-to-day IT operations. REPORTS TO: Director of Finance DIRECT REPORTS: None ESSENTIAL FUNCTIONS: INTERNAL IT OPERATIONS Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure. Manage user lifecycle (onboarding/offboarding, permissions, account administration). Deploy and support laptops, desktops, mobile devices, and peripherals. Perform patching, upgrades, refresh cycles, and routine system maintenance. Monitor system performance, security, and backups. Maintain accurate documentation of configurations and procedures. Ensure compliance with internal IT policies and change management processes. 2. SUPPORT & SERVICE MANAGEMENT Serve as primary internal IT support resource (Tier 1-3). Manage ticket intake, resolution, documentation, and escalation. Provide professional support to employees at all levels. Identify and reduce recurring technical issues. Provide occasional after-hours support as needed. 3. SUCCESS MEASURES Stable and secure internal IT environment Timely issue resolution and high employee satisfaction Reduction in recurring support issues Successful rollout and adoption of new technologies Measurable operational improvements ADDITIONAL RESPONSIBILITIES: Adhere to departmental policies for reporting and managing requests and change control Maintain daily timesheet and expense report entries and submit them accurately and timely Other duties as required Requirements: TECHNICAL SKILLS & EXPERIENCE: Strong working knowledge of: Microsoft Windows Server Microsoft Active Directory (AD, DNS, Group Policy) Microsoft 365 & Exchange Microsoft Intune Windows Desktop OS VPN and remote access solutions Endpoint security platforms Backup and disaster recovery systems Wi-Fi and LAN networking fundamentals HP and Dell hardware environments Understanding of internet architecture and mail flow Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred. SOFT SKILLS & COMPENTENCIES: Strong technical troubleshooting skills Organized and process-oriented Clear communicator Strategic thinker with hands-on execution ability Independent, accountable, and collaborative EDUCATION & QUALIFICATIONS: Qualifications 3-5+ years of progressive IT experience Strong systems administration background Experience supporting Microsoft 365 and Windows environments Experience implementing or evaluating new technologies preferred Associate or Bachelor's degree in IT-related field preferred Preferred Certifications: CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS: Primarily office-based work using standard computer equipment Ability to remain calm and effective during time-sensitive situations Occasional evening or weekend work as needed Valid driver's license and reliable transportation Compensation details: 21-36 Hourly Wage PI8f5cae3ede4d-5738
08/24/2026
Full time
Description: THIS IS AN ON-SITE POSITION JOB SUMMARY: The Internal IT Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning. The position ensures reliable, secure day-to-day IT operations. REPORTS TO: Director of Finance DIRECT REPORTS: None ESSENTIAL FUNCTIONS: INTERNAL IT OPERATIONS Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure. Manage user lifecycle (onboarding/offboarding, permissions, account administration). Deploy and support laptops, desktops, mobile devices, and peripherals. Perform patching, upgrades, refresh cycles, and routine system maintenance. Monitor system performance, security, and backups. Maintain accurate documentation of configurations and procedures. Ensure compliance with internal IT policies and change management processes. 2. SUPPORT & SERVICE MANAGEMENT Serve as primary internal IT support resource (Tier 1-3). Manage ticket intake, resolution, documentation, and escalation. Provide professional support to employees at all levels. Identify and reduce recurring technical issues. Provide occasional after-hours support as needed. 3. SUCCESS MEASURES Stable and secure internal IT environment Timely issue resolution and high employee satisfaction Reduction in recurring support issues Successful rollout and adoption of new technologies Measurable operational improvements ADDITIONAL RESPONSIBILITIES: Adhere to departmental policies for reporting and managing requests and change control Maintain daily timesheet and expense report entries and submit them accurately and timely Other duties as required Requirements: TECHNICAL SKILLS & EXPERIENCE: Strong working knowledge of: Microsoft Windows Server Microsoft Active Directory (AD, DNS, Group Policy) Microsoft 365 & Exchange Microsoft Intune Windows Desktop OS VPN and remote access solutions Endpoint security platforms Backup and disaster recovery systems Wi-Fi and LAN networking fundamentals HP and Dell hardware environments Understanding of internet architecture and mail flow Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred. SOFT SKILLS & COMPENTENCIES: Strong technical troubleshooting skills Organized and process-oriented Clear communicator Strategic thinker with hands-on execution ability Independent, accountable, and collaborative EDUCATION & QUALIFICATIONS: Qualifications 3-5+ years of progressive IT experience Strong systems administration background Experience supporting Microsoft 365 and Windows environments Experience implementing or evaluating new technologies preferred Associate or Bachelor's degree in IT-related field preferred Preferred Certifications: CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS: Primarily office-based work using standard computer equipment Ability to remain calm and effective during time-sensitive situations Occasional evening or weekend work as needed Valid driver's license and reliable transportation Compensation details: 21-36 Hourly Wage PI8f5cae3ede4d-5738
Description: THIS IS AN ON-SITE POSITION JOB SUMMARY: The Internal IT Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning. The position ensures reliable, secure day-to-day IT operations. REPORTS TO: Director of Finance DIRECT REPORTS: None ESSENTIAL FUNCTIONS: INTERNAL IT OPERATIONS Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure. Manage user lifecycle (onboarding/offboarding, permissions, account administration). Deploy and support laptops, desktops, mobile devices, and peripherals. Perform patching, upgrades, refresh cycles, and routine system maintenance. Monitor system performance, security, and backups. Maintain accurate documentation of configurations and procedures. Ensure compliance with internal IT policies and change management processes. 2. SUPPORT & SERVICE MANAGEMENT Serve as primary internal IT support resource (Tier 1-3). Manage ticket intake, resolution, documentation, and escalation. Provide professional support to employees at all levels. Identify and reduce recurring technical issues. Provide occasional after-hours support as needed. 3. SUCCESS MEASURES Stable and secure internal IT environment Timely issue resolution and high employee satisfaction Reduction in recurring support issues Successful rollout and adoption of new technologies Measurable operational improvements ADDITIONAL RESPONSIBILITIES: Adhere to departmental policies for reporting and managing requests and change control Maintain daily timesheet and expense report entries and submit them accurately and timely Other duties as required Requirements: TECHNICAL SKILLS & EXPERIENCE: Strong working knowledge of: Microsoft Windows Server Microsoft Active Directory (AD, DNS, Group Policy) Microsoft 365 & Exchange Microsoft Intune Windows Desktop OS VPN and remote access solutions Endpoint security platforms Backup and disaster recovery systems Wi-Fi and LAN networking fundamentals HP and Dell hardware environments Understanding of internet architecture and mail flow Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred. SOFT SKILLS & COMPENTENCIES: Strong technical troubleshooting skills Organized and process-oriented Clear communicator Strategic thinker with hands-on execution ability Independent, accountable, and collaborative EDUCATION & QUALIFICATIONS: Qualifications 3-5+ years of progressive IT experience Strong systems administration background Experience supporting Microsoft 365 and Windows environments Experience implementing or evaluating new technologies preferred Associate or Bachelor's degree in IT-related field preferred Preferred Certifications: CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS: Primarily office-based work using standard computer equipment Ability to remain calm and effective during time-sensitive situations Occasional evening or weekend work as needed Valid driver's license and reliable transportation Compensation details: 21-36 Hourly Wage PI8f5cae3ede4d-5738
08/24/2026
Full time
Description: THIS IS AN ON-SITE POSITION JOB SUMMARY: The Internal IT Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning. The position ensures reliable, secure day-to-day IT operations. REPORTS TO: Director of Finance DIRECT REPORTS: None ESSENTIAL FUNCTIONS: INTERNAL IT OPERATIONS Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure. Manage user lifecycle (onboarding/offboarding, permissions, account administration). Deploy and support laptops, desktops, mobile devices, and peripherals. Perform patching, upgrades, refresh cycles, and routine system maintenance. Monitor system performance, security, and backups. Maintain accurate documentation of configurations and procedures. Ensure compliance with internal IT policies and change management processes. 2. SUPPORT & SERVICE MANAGEMENT Serve as primary internal IT support resource (Tier 1-3). Manage ticket intake, resolution, documentation, and escalation. Provide professional support to employees at all levels. Identify and reduce recurring technical issues. Provide occasional after-hours support as needed. 3. SUCCESS MEASURES Stable and secure internal IT environment Timely issue resolution and high employee satisfaction Reduction in recurring support issues Successful rollout and adoption of new technologies Measurable operational improvements ADDITIONAL RESPONSIBILITIES: Adhere to departmental policies for reporting and managing requests and change control Maintain daily timesheet and expense report entries and submit them accurately and timely Other duties as required Requirements: TECHNICAL SKILLS & EXPERIENCE: Strong working knowledge of: Microsoft Windows Server Microsoft Active Directory (AD, DNS, Group Policy) Microsoft 365 & Exchange Microsoft Intune Windows Desktop OS VPN and remote access solutions Endpoint security platforms Backup and disaster recovery systems Wi-Fi and LAN networking fundamentals HP and Dell hardware environments Understanding of internet architecture and mail flow Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred. SOFT SKILLS & COMPENTENCIES: Strong technical troubleshooting skills Organized and process-oriented Clear communicator Strategic thinker with hands-on execution ability Independent, accountable, and collaborative EDUCATION & QUALIFICATIONS: Qualifications 3-5+ years of progressive IT experience Strong systems administration background Experience supporting Microsoft 365 and Windows environments Experience implementing or evaluating new technologies preferred Associate or Bachelor's degree in IT-related field preferred Preferred Certifications: CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS: Primarily office-based work using standard computer equipment Ability to remain calm and effective during time-sensitive situations Occasional evening or weekend work as needed Valid driver's license and reliable transportation Compensation details: 21-36 Hourly Wage PI8f5cae3ede4d-5738
Description: Keep our engineers building the equipment that powers North America Since 1927, Sherman + Reilly has designed and manufactured the pullers, tensioners, reel trailers, and stringing blocks that electric utility crews trust to string transmission and distribution lines safely across the continent. Behind every machine is a team of mechanical, electrical, and design engineers and behind that team is the CAD and PDM environment that lets them do their best work. That environment is where you come in. We're looking for a CAD/PDM Systems Administrator to be the technical owner of our engineering design toolset: the person who keeps SolidWorks fast, the PDM vault healthy, the workstations dialed in, and engineering data flowing cleanly into the systems that build our products. This is a hands-on, individual-contributor role. You will manage platforms, applications, and data supporting a close-knit team of roughly 20 designers and engineers who depend on you to keep them productive. What you'll own Be the SME. Serve as our single, authoritative expert for SolidWorks, eDrawings, and SolidWorks PDM. The final escalation point for CAD/PDM issues and the trusted advisor to engineering and IT leadership on standards, strategy, and tooling. Administer the CAD software. Deploy and maintain SolidWorks and add-ins across the engineering fleet, roll out upgrades and service packs, standardize settings and templates, and validate every change in a dedicated test environment before it reaches production. Run the PDM vault. Own permissions, workflows, revision and lifecycle schemes, data cards, backups, and replication. Design release processes with Document Control, onboard new users, and keep the vault healthy. Optimize the workstations. Specify, configure, and tune engineering-class workstations for CAD, large-assembly, and FEA workloads. Maintain certified GPU driver, BIOS, and firmware standards and build repeatable deployment images. Own performance and reliability. Establish baselines and benchmarks, monitor stability and crash telemetry, drive root-cause analysis, and plan capacity and hardware refresh cycles ahead of demand. Connect the data. Support the Bill of Material (BOM) process and tooling, maintain CAD/PDM-to-ERP integrations, and close gaps in part numbering, metadata, and BOM structure, automating repetitive tasks through scripting and APIs where it helps. Manage licensing and documentation. Track SolidWorks (SolidNetWork License Manager) and third-party licenses for allocation, renewals, and audit readiness, and keep clear work instructions and standards that the whole team can follow. Support the broader toolset. Be the go-to resource for the other software and specialized hardware the engineering team relies on, including third-party applications and 3D printers. Requirements: What you bring Associate's or Bachelor's degree in Engineering, Engineering Technology, Computer Science, IT, or equivalent experience 5+ years hands-on administering and supporting SolidWorks in a production engineering environment Demonstrated SolidWorks PDM administration experience, vault setup, workflows, permissions, and troubleshooting Working knowledge of engineering-class workstation hardware, GPU/driver management, and Windows optimization Experience supporting the BOM process and an understanding of engineering data structures Strong root-cause troubleshooting across software, hardware, and integration layers Excellent documentation and communication skills, with the patience to support and train non-technical engineers Nice to have Experience integrating CAD/PDM data with ERP or PLM platforms (e.g., SAP) SolidWorks certifications (CSWP/CSWE) or PDM administration certification PowerShell or similar scripting for automation and configuration management Familiarity with manufacturing environments - wire, cable, or heavy equipment a plus Exposure to FEA/simulation workloads and workstation tuning Experience with endpoint management (Intune/Autopilot), Active Directory, and enterprise security tooling Why Sherman + Reilly Your work has weight. The engineers you support design equipment that keeps line crews safe and the grid energized. You'll see the impact on the shop floor, not just on a dashboard. Real ownership. This is the CAD/PDM role. You'll set the standards, make the tooling decisions, and be the expert the team turns to with the autonomy to do it right. A company that lasts. Nearly a century of manufacturing in Chattanooga, and a reputation as North America's leading name in line-stringing equipment. On-site and grounded. You'll work alongside the engineering team in our Chattanooga facility, with occasional time on the manufacturing floor where the products come to life. Planned system maintenance is scheduled outside core hours (Mon-Fri, 6:00 AM-5:00 PM) so our engineers stay productive. Ready to apply? If you're the person who genuinely enjoys making CAD and PDM systems run flawlessly and wants that work to matter we'd like to hear from you. Apply with your resume and a short note about your SolidWorks and PDM administration experience. Sherman + Reilly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Recruiter Notice: Sherman + Reilly does not accept unsolicited resumes from recruiters or staffing agencies. Any unsolicited resumes submitted to our employees, hiring managers, or Human Resources will become the property of Sherman + Reilly, and no placement fee or other compensation will be paid. PI62d7b52dd77b-5137
08/24/2026
Full time
Description: Keep our engineers building the equipment that powers North America Since 1927, Sherman + Reilly has designed and manufactured the pullers, tensioners, reel trailers, and stringing blocks that electric utility crews trust to string transmission and distribution lines safely across the continent. Behind every machine is a team of mechanical, electrical, and design engineers and behind that team is the CAD and PDM environment that lets them do their best work. That environment is where you come in. We're looking for a CAD/PDM Systems Administrator to be the technical owner of our engineering design toolset: the person who keeps SolidWorks fast, the PDM vault healthy, the workstations dialed in, and engineering data flowing cleanly into the systems that build our products. This is a hands-on, individual-contributor role. You will manage platforms, applications, and data supporting a close-knit team of roughly 20 designers and engineers who depend on you to keep them productive. What you'll own Be the SME. Serve as our single, authoritative expert for SolidWorks, eDrawings, and SolidWorks PDM. The final escalation point for CAD/PDM issues and the trusted advisor to engineering and IT leadership on standards, strategy, and tooling. Administer the CAD software. Deploy and maintain SolidWorks and add-ins across the engineering fleet, roll out upgrades and service packs, standardize settings and templates, and validate every change in a dedicated test environment before it reaches production. Run the PDM vault. Own permissions, workflows, revision and lifecycle schemes, data cards, backups, and replication. Design release processes with Document Control, onboard new users, and keep the vault healthy. Optimize the workstations. Specify, configure, and tune engineering-class workstations for CAD, large-assembly, and FEA workloads. Maintain certified GPU driver, BIOS, and firmware standards and build repeatable deployment images. Own performance and reliability. Establish baselines and benchmarks, monitor stability and crash telemetry, drive root-cause analysis, and plan capacity and hardware refresh cycles ahead of demand. Connect the data. Support the Bill of Material (BOM) process and tooling, maintain CAD/PDM-to-ERP integrations, and close gaps in part numbering, metadata, and BOM structure, automating repetitive tasks through scripting and APIs where it helps. Manage licensing and documentation. Track SolidWorks (SolidNetWork License Manager) and third-party licenses for allocation, renewals, and audit readiness, and keep clear work instructions and standards that the whole team can follow. Support the broader toolset. Be the go-to resource for the other software and specialized hardware the engineering team relies on, including third-party applications and 3D printers. Requirements: What you bring Associate's or Bachelor's degree in Engineering, Engineering Technology, Computer Science, IT, or equivalent experience 5+ years hands-on administering and supporting SolidWorks in a production engineering environment Demonstrated SolidWorks PDM administration experience, vault setup, workflows, permissions, and troubleshooting Working knowledge of engineering-class workstation hardware, GPU/driver management, and Windows optimization Experience supporting the BOM process and an understanding of engineering data structures Strong root-cause troubleshooting across software, hardware, and integration layers Excellent documentation and communication skills, with the patience to support and train non-technical engineers Nice to have Experience integrating CAD/PDM data with ERP or PLM platforms (e.g., SAP) SolidWorks certifications (CSWP/CSWE) or PDM administration certification PowerShell or similar scripting for automation and configuration management Familiarity with manufacturing environments - wire, cable, or heavy equipment a plus Exposure to FEA/simulation workloads and workstation tuning Experience with endpoint management (Intune/Autopilot), Active Directory, and enterprise security tooling Why Sherman + Reilly Your work has weight. The engineers you support design equipment that keeps line crews safe and the grid energized. You'll see the impact on the shop floor, not just on a dashboard. Real ownership. This is the CAD/PDM role. You'll set the standards, make the tooling decisions, and be the expert the team turns to with the autonomy to do it right. A company that lasts. Nearly a century of manufacturing in Chattanooga, and a reputation as North America's leading name in line-stringing equipment. On-site and grounded. You'll work alongside the engineering team in our Chattanooga facility, with occasional time on the manufacturing floor where the products come to life. Planned system maintenance is scheduled outside core hours (Mon-Fri, 6:00 AM-5:00 PM) so our engineers stay productive. Ready to apply? If you're the person who genuinely enjoys making CAD and PDM systems run flawlessly and wants that work to matter we'd like to hear from you. Apply with your resume and a short note about your SolidWorks and PDM administration experience. Sherman + Reilly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Recruiter Notice: Sherman + Reilly does not accept unsolicited resumes from recruiters or staffing agencies. Any unsolicited resumes submitted to our employees, hiring managers, or Human Resources will become the property of Sherman + Reilly, and no placement fee or other compensation will be paid. PI62d7b52dd77b-5137
About T2 Group: T2 Group is a dynamic consulting and workforce solutions firm specializing in healthcare IT, revenue cycle, and patient access. We partner with leading health systems and organizations nationwide to deliver innovative, high-impact solutions that drive operational efficiency and improve patient outcomes. At T2 Group, we believe in empowering talent, embracing flexibility, and fostering a culture of collaboration, accountability, and growth. Join a team where your expertise makes a difference and your contributions are valued. Sr. Systems Engineer Engineering Los Angeles, CA Costa Mesa, CA About T2 Group: T2 Group is a premier technology consulting and workforce solutions partner. We deliver modern IT operations, infrastructure engineering, and cloud endpoint management to leading organizations nationwide. For our clients, we turn complex technology challenges into seamless, scalable operational performance. For our team, T2 is a launchpad - offering exposure to the latest enterprise technology, a culture of autonomy and continuous growth, and an environment where your work makes a visible impact every day. Position Summary: As Senior Systems Engineer, you will serve as the lead onsite technical anchor and trusted IT advisor for our premier VIP client in Costa Mesa, CA. Backed by our remote senior cloud architects, you will take total ownership of the local IT ecosystem - driving zero-touch Microsoft Autopilot provisioning, Intune app rollouts, hardware deployments, and deep-level endpoint remediation. This high-visibility role combines elite white-glove executive support with modern endpoint engineering. If you thrive on operational self-discipline, technical leadership, and direct client impact, this is your platform to excel. Responsibilities: Manage end-to-end device lifecycles via Microsoft Autopilot and Intune (zero-touch provisioning, profile configuration, app deployment, and compliance enforcement). Establish secure, elevated remote administrative access workflows to perform deep-level operating system, driver, and application remediation directly on end-user machines. Utilize SolarWinds for real-time network/systems performance monitoring, proactive alert response, and health reporting. Lead local network troubleshooting (switches, patch panels, cabling, VLAN access, and Wi-Fi access points) and collaborate directly with the remote Senior Network Architect to diagnose, support, and remediate core infrastructure issues. Support local identity and access workflows in Entra ID (group policy application, Conditional Access troubleshooting, and MFA resolution). Act as the senior onsite escalation lead for complex endpoint, identity, and system issues across the Costa Mesa facility; partner with remote Chief Architects to test and validate global policies prior to deployment. Deliver high-touch, white-glove technical support to executive leadership and critical utility operations staff. Maintain accurate support ticketing records, SOPs, local IT infrastructure floor/rack diagrams, and knowledge base articles while adhering to established change control, security, and escalation protocols. Required Qualifications: 5+ years of progressive experience in endpoint engineering, systems administration, or senior IT support within an enterprise environment. Strong hands-on experience administering Windows 11, Microsoft 365 (E5), Entra ID, and Microsoft Intune / Autopilot zero-touch deployment workflows. Demonstrated expertise in utilizing remote support tools and executing privileged administrative elevations to perform deep-level endpoint troubleshooting and system remediation. Practical knowledge of local network troubleshooting (TCP/IP, VLANs, DNS, DHCP, VPNs, switches, patch panels, and Wi-Fi access points) to partner effectively with the remote Senior Network Architect. Hands-on experience or working familiarity with SolarWinds (or equivalent enterprise monitoring tools) for performance tracking, alert triage, and health reporting. White-Glove VIP Support: Exceptional interpersonal and communication skills with a proven track record of delivering patient, high-touch support to executive leadership and critical utility operations personnel. Process & Documentation Discipline: Strong organizational skills and the ability to write clear SOPs, technical escalation notes, and site infrastructure diagrams without working in a silo. Onsite Commitment: Must be able to work full-time onsite in Costa Mesa, CA, and satisfy client onboarding/background clearance requirements. Preferred Qualifications: Certifications: Microsoft Certified: Endpoint Administrator Associate, CompTIA Network+, Security+, or equivalent. Industry Experience: Prior experience supporting public utilities, municipal water organizations, critical infrastructure, or high-touch VIP enterprise accounts. Physical Requirements: Mobility: Ability to move throughout client office and utility operations facilities to deliver onsite hardware setup, cable routing, and technical support. Hardware Handling: Ability to lift, move, and position IT equipment (desktop PCs, monitors, servers, switches, and rack devices) weighing up to 40 lbs. Technical Dexterity: Manual dexterity to assemble computer hardware, connect network cabling, and operate diagnostic tools. Communication & Vision: Clear visual acuity and verbal communication skills to interface directly with VIP end users, conduct remote support sessions, and analyze technical diagnostics. This job description outlines the general scope of the position; duties and requirements may change based on business or client needs. T2 Group is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with applicable federal, state, and local laws. PI1bf0b5f6f5c7-4586
08/24/2026
Full time
About T2 Group: T2 Group is a dynamic consulting and workforce solutions firm specializing in healthcare IT, revenue cycle, and patient access. We partner with leading health systems and organizations nationwide to deliver innovative, high-impact solutions that drive operational efficiency and improve patient outcomes. At T2 Group, we believe in empowering talent, embracing flexibility, and fostering a culture of collaboration, accountability, and growth. Join a team where your expertise makes a difference and your contributions are valued. Sr. Systems Engineer Engineering Los Angeles, CA Costa Mesa, CA About T2 Group: T2 Group is a premier technology consulting and workforce solutions partner. We deliver modern IT operations, infrastructure engineering, and cloud endpoint management to leading organizations nationwide. For our clients, we turn complex technology challenges into seamless, scalable operational performance. For our team, T2 is a launchpad - offering exposure to the latest enterprise technology, a culture of autonomy and continuous growth, and an environment where your work makes a visible impact every day. Position Summary: As Senior Systems Engineer, you will serve as the lead onsite technical anchor and trusted IT advisor for our premier VIP client in Costa Mesa, CA. Backed by our remote senior cloud architects, you will take total ownership of the local IT ecosystem - driving zero-touch Microsoft Autopilot provisioning, Intune app rollouts, hardware deployments, and deep-level endpoint remediation. This high-visibility role combines elite white-glove executive support with modern endpoint engineering. If you thrive on operational self-discipline, technical leadership, and direct client impact, this is your platform to excel. Responsibilities: Manage end-to-end device lifecycles via Microsoft Autopilot and Intune (zero-touch provisioning, profile configuration, app deployment, and compliance enforcement). Establish secure, elevated remote administrative access workflows to perform deep-level operating system, driver, and application remediation directly on end-user machines. Utilize SolarWinds for real-time network/systems performance monitoring, proactive alert response, and health reporting. Lead local network troubleshooting (switches, patch panels, cabling, VLAN access, and Wi-Fi access points) and collaborate directly with the remote Senior Network Architect to diagnose, support, and remediate core infrastructure issues. Support local identity and access workflows in Entra ID (group policy application, Conditional Access troubleshooting, and MFA resolution). Act as the senior onsite escalation lead for complex endpoint, identity, and system issues across the Costa Mesa facility; partner with remote Chief Architects to test and validate global policies prior to deployment. Deliver high-touch, white-glove technical support to executive leadership and critical utility operations staff. Maintain accurate support ticketing records, SOPs, local IT infrastructure floor/rack diagrams, and knowledge base articles while adhering to established change control, security, and escalation protocols. Required Qualifications: 5+ years of progressive experience in endpoint engineering, systems administration, or senior IT support within an enterprise environment. Strong hands-on experience administering Windows 11, Microsoft 365 (E5), Entra ID, and Microsoft Intune / Autopilot zero-touch deployment workflows. Demonstrated expertise in utilizing remote support tools and executing privileged administrative elevations to perform deep-level endpoint troubleshooting and system remediation. Practical knowledge of local network troubleshooting (TCP/IP, VLANs, DNS, DHCP, VPNs, switches, patch panels, and Wi-Fi access points) to partner effectively with the remote Senior Network Architect. Hands-on experience or working familiarity with SolarWinds (or equivalent enterprise monitoring tools) for performance tracking, alert triage, and health reporting. White-Glove VIP Support: Exceptional interpersonal and communication skills with a proven track record of delivering patient, high-touch support to executive leadership and critical utility operations personnel. Process & Documentation Discipline: Strong organizational skills and the ability to write clear SOPs, technical escalation notes, and site infrastructure diagrams without working in a silo. Onsite Commitment: Must be able to work full-time onsite in Costa Mesa, CA, and satisfy client onboarding/background clearance requirements. Preferred Qualifications: Certifications: Microsoft Certified: Endpoint Administrator Associate, CompTIA Network+, Security+, or equivalent. Industry Experience: Prior experience supporting public utilities, municipal water organizations, critical infrastructure, or high-touch VIP enterprise accounts. Physical Requirements: Mobility: Ability to move throughout client office and utility operations facilities to deliver onsite hardware setup, cable routing, and technical support. Hardware Handling: Ability to lift, move, and position IT equipment (desktop PCs, monitors, servers, switches, and rack devices) weighing up to 40 lbs. Technical Dexterity: Manual dexterity to assemble computer hardware, connect network cabling, and operate diagnostic tools. Communication & Vision: Clear visual acuity and verbal communication skills to interface directly with VIP end users, conduct remote support sessions, and analyze technical diagnostics. This job description outlines the general scope of the position; duties and requirements may change based on business or client needs. T2 Group is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with applicable federal, state, and local laws. PI1bf0b5f6f5c7-4586
Job Description Job Description About T2 Group: T2 Group is a dynamic consulting and workforce solutions firm specializing in healthcare IT, revenue cycle, and patient access. We partner with leading health systems and organizations nationwide to deliver innovative, high-impact solutions that drive operational efficiency and improve patient outcomes. At T2 Group, we believe in empowering talent, embracing flexibility, and fostering a culture of collaboration, accountability, and growth. Join a team where your expertise makes a difference and your contributions are valued. Sr. Systems Engineer Engineering Los Angeles, CA Costa Mesa, CA About T2 Group: T2 Group is a premier technology consulting and workforce solutions partner. We deliver modern IT operations, infrastructure engineering, and cloud endpoint management to leading organizations nationwide. For our clients, we turn complex technology challenges into seamless, scalable operational performance. For our team, T2 is a launchpad - offering exposure to the latest enterprise technology, a culture of autonomy and continuous growth, and an environment where your work makes a visible impact every day. Position Summary: As Senior Systems Engineer, you will serve as the lead onsite technical anchor and trusted IT advisor for our premier VIP client in Costa Mesa, CA. Backed by our remote senior cloud architects, you will take total ownership of the local IT ecosystem - driving zero-touch Microsoft Autopilot provisioning, Intune app rollouts, hardware deployments, and deep-level endpoint remediation. This high-visibility role combines elite white-glove executive support with modern endpoint engineering. If you thrive on operational self-discipline, technical leadership, and direct client impact, this is your platform to excel. Responsibilities: Manage end-to-end device lifecycles via Microsoft Autopilot and Intune (zero-touch provisioning, profile configuration, app deployment, and compliance enforcement). Establish secure, elevated remote administrative access workflows to perform deep-level operating system, driver, and application remediation directly on end-user machines. Utilize SolarWinds for real-time network/systems performance monitoring, proactive alert response, and health reporting. Lead local network troubleshooting (switches, patch panels, cabling, VLAN access, and Wi-Fi access points) and collaborate directly with the remote Senior Network Architect to diagnose, support, and remediate core infrastructure issues. Support local identity and access workflows in Entra ID (group policy application, Conditional Access troubleshooting, and MFA resolution). Act as the senior onsite escalation lead for complex endpoint, identity, and system issues across the Costa Mesa facility; partner with remote Chief Architects to test and validate global policies prior to deployment. Deliver high-touch, white-glove technical support to executive leadership and critical utility operations staff. Maintain accurate support ticketing records, SOPs, local IT infrastructure floor/rack diagrams, and knowledge base articles while adhering to established change control, security, and escalation protocols. Required Qualifications: 5+ years of progressive experience in endpoint engineering, systems administration, or senior IT support within an enterprise environment. Strong hands-on experience administering Windows 11, Microsoft 365 (E5), Entra ID, and Microsoft Intune / Autopilot zero-touch deployment workflows. Demonstrated expertise in utilizing remote support tools and executing privileged administrative elevations to perform deep-level endpoint troubleshooting and system remediation. Practical knowledge of local network troubleshooting (TCP/IP, VLANs, DNS, DHCP, VPNs, switches, patch panels, and Wi-Fi access points) to partner effectively with the remote Senior Network Architect. Hands-on experience or working familiarity with SolarWinds (or equivalent enterprise monitoring tools) for performance tracking, alert triage, and health reporting. White-Glove VIP Support: Exceptional interpersonal and communication skills with a proven track record of delivering patient, high-touch support to executive leadership and critical utility operations personnel. Process & Documentation Discipline: Strong organizational skills and the ability to write clear SOPs, technical escalation notes, and site infrastructure diagrams without working in a silo. Onsite Commitment: Must be able to work full-time onsite in Costa Mesa, CA, and satisfy client onboarding/background clearance requirements. Preferred Qualifications: Certifications: Microsoft Certified: Endpoint Administrator Associate, CompTIA Network+, Security+, or equivalent. Industry Experience: Prior experience supporting public utilities, municipal water organizations, critical infrastructure, or high-touch VIP enterprise accounts. Physical Requirements: Mobility: Ability to move throughout client office and utility operations facilities to deliver onsite hardware setup, cable routing, and technical support. Hardware Handling: Ability to lift, move, and position IT equipment (desktop PCs, monitors, servers, switches, and rack devices) weighing up to 40 lbs. Technical Dexterity: Manual dexterity to assemble computer hardware, connect network cabling, and operate diagnostic tools. Communication & Vision: Clear visual acuity and verbal communication skills to interface directly with VIP end users, conduct remote support sessions, and analyze technical diagnostics. This job description outlines the general scope of the position; duties and requirements may change based on business or client needs. T2 Group is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with applicable federal, state, and local laws. PI0836f2230e18-4586
08/24/2026
Full time
Job Description Job Description About T2 Group: T2 Group is a dynamic consulting and workforce solutions firm specializing in healthcare IT, revenue cycle, and patient access. We partner with leading health systems and organizations nationwide to deliver innovative, high-impact solutions that drive operational efficiency and improve patient outcomes. At T2 Group, we believe in empowering talent, embracing flexibility, and fostering a culture of collaboration, accountability, and growth. Join a team where your expertise makes a difference and your contributions are valued. Sr. Systems Engineer Engineering Los Angeles, CA Costa Mesa, CA About T2 Group: T2 Group is a premier technology consulting and workforce solutions partner. We deliver modern IT operations, infrastructure engineering, and cloud endpoint management to leading organizations nationwide. For our clients, we turn complex technology challenges into seamless, scalable operational performance. For our team, T2 is a launchpad - offering exposure to the latest enterprise technology, a culture of autonomy and continuous growth, and an environment where your work makes a visible impact every day. Position Summary: As Senior Systems Engineer, you will serve as the lead onsite technical anchor and trusted IT advisor for our premier VIP client in Costa Mesa, CA. Backed by our remote senior cloud architects, you will take total ownership of the local IT ecosystem - driving zero-touch Microsoft Autopilot provisioning, Intune app rollouts, hardware deployments, and deep-level endpoint remediation. This high-visibility role combines elite white-glove executive support with modern endpoint engineering. If you thrive on operational self-discipline, technical leadership, and direct client impact, this is your platform to excel. Responsibilities: Manage end-to-end device lifecycles via Microsoft Autopilot and Intune (zero-touch provisioning, profile configuration, app deployment, and compliance enforcement). Establish secure, elevated remote administrative access workflows to perform deep-level operating system, driver, and application remediation directly on end-user machines. Utilize SolarWinds for real-time network/systems performance monitoring, proactive alert response, and health reporting. Lead local network troubleshooting (switches, patch panels, cabling, VLAN access, and Wi-Fi access points) and collaborate directly with the remote Senior Network Architect to diagnose, support, and remediate core infrastructure issues. Support local identity and access workflows in Entra ID (group policy application, Conditional Access troubleshooting, and MFA resolution). Act as the senior onsite escalation lead for complex endpoint, identity, and system issues across the Costa Mesa facility; partner with remote Chief Architects to test and validate global policies prior to deployment. Deliver high-touch, white-glove technical support to executive leadership and critical utility operations staff. Maintain accurate support ticketing records, SOPs, local IT infrastructure floor/rack diagrams, and knowledge base articles while adhering to established change control, security, and escalation protocols. Required Qualifications: 5+ years of progressive experience in endpoint engineering, systems administration, or senior IT support within an enterprise environment. Strong hands-on experience administering Windows 11, Microsoft 365 (E5), Entra ID, and Microsoft Intune / Autopilot zero-touch deployment workflows. Demonstrated expertise in utilizing remote support tools and executing privileged administrative elevations to perform deep-level endpoint troubleshooting and system remediation. Practical knowledge of local network troubleshooting (TCP/IP, VLANs, DNS, DHCP, VPNs, switches, patch panels, and Wi-Fi access points) to partner effectively with the remote Senior Network Architect. Hands-on experience or working familiarity with SolarWinds (or equivalent enterprise monitoring tools) for performance tracking, alert triage, and health reporting. White-Glove VIP Support: Exceptional interpersonal and communication skills with a proven track record of delivering patient, high-touch support to executive leadership and critical utility operations personnel. Process & Documentation Discipline: Strong organizational skills and the ability to write clear SOPs, technical escalation notes, and site infrastructure diagrams without working in a silo. Onsite Commitment: Must be able to work full-time onsite in Costa Mesa, CA, and satisfy client onboarding/background clearance requirements. Preferred Qualifications: Certifications: Microsoft Certified: Endpoint Administrator Associate, CompTIA Network+, Security+, or equivalent. Industry Experience: Prior experience supporting public utilities, municipal water organizations, critical infrastructure, or high-touch VIP enterprise accounts. Physical Requirements: Mobility: Ability to move throughout client office and utility operations facilities to deliver onsite hardware setup, cable routing, and technical support. Hardware Handling: Ability to lift, move, and position IT equipment (desktop PCs, monitors, servers, switches, and rack devices) weighing up to 40 lbs. Technical Dexterity: Manual dexterity to assemble computer hardware, connect network cabling, and operate diagnostic tools. Communication & Vision: Clear visual acuity and verbal communication skills to interface directly with VIP end users, conduct remote support sessions, and analyze technical diagnostics. This job description outlines the general scope of the position; duties and requirements may change based on business or client needs. T2 Group is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with applicable federal, state, and local laws. PI0836f2230e18-4586
Description: Base Hourly Range : $60,000-$80,000 Reports to: Engineering Mgr or CAD Administrator Annual Bonus : No Direct Reports : None Remote: No Status : Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Provide support to the engineer design teams through design and drawing creation for components, assemblies, project documentation, and the Pacteon quality system. Provide direction and guidance to Shop, Assembly, and Electrical personnel as required Owner of all tasks associated with machine manual generation Deepen the understanding of products, customers, goals, organization, and business strategies, evaluating systems and processes, and identifying improvement needs. Develop and implement processes that improve engineering and manufacturing production and deliver quality outputs. Meet Schneider's quality standards while maintaining working knowledge of relevant technologies and best practices. KEY RESPONSIBILITIES Equipment Design Assist Mechanical design teams through the design and drafting of machine components using established design standards, design blocks and project requirements. Assist Controls design teams through the design and drafting of electrical drawings, blocks, updating red marks, UL checks, and other project requirements. Complete machine documentation (machine manual, installation guides, and as requested by Design Team. Contribute, as a member of a team of design professionals, to achieve project, department, and company goals. Work on multiple, simultaneous projects within multiple design teams. Communication Communicate in a manner that assures clarity and understanding with both internal and external customers. Collaborates with controls engineers to gather screenshots needed to complete manuals Attend department and process driven meetings as requested. Recommend improvements in the company's offerings and work procedures utilizing the Action Request and EAR process. Travel required may include field support for customers to ensure satisfactory operation of machines, vendor support, training and/or trade show support. Approximately 5-10%. Must maintain valid enhanced driver's license and/or passport for travel. Build professional skill through continued training, education, and networking events. Perform other related duties as assigned by management. Requirements: PROFESSIONAL QUALIFICATIONS Education: o AS in Mechanical Technology or equivalent. Experience: o 2+ years of experience in a design-build manufacturing environment as an engineer with management responsibilities. o Project management experience preferred. Skills: o Advanced training/education in engineering, leadership and project management preferred. o Microsoft technology and relevant design and life cycle management software. o Proven ability to work in a cross functional team environment. o Highly effective time management, personal organization, and communication skills. o Demonstrates strong attention to detail while multi-tasking to achieve quality, timely completions of tasks. o A "Results Oriented" attitude coupled with a strong sense of accountability. Employment Conditions: o Valid driver's license and acceptable motor vehicle record. PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Compensation details: 0 Yearly Salary PIf866e-6189
08/24/2026
Full time
Description: Base Hourly Range : $60,000-$80,000 Reports to: Engineering Mgr or CAD Administrator Annual Bonus : No Direct Reports : None Remote: No Status : Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Provide support to the engineer design teams through design and drawing creation for components, assemblies, project documentation, and the Pacteon quality system. Provide direction and guidance to Shop, Assembly, and Electrical personnel as required Owner of all tasks associated with machine manual generation Deepen the understanding of products, customers, goals, organization, and business strategies, evaluating systems and processes, and identifying improvement needs. Develop and implement processes that improve engineering and manufacturing production and deliver quality outputs. Meet Schneider's quality standards while maintaining working knowledge of relevant technologies and best practices. KEY RESPONSIBILITIES Equipment Design Assist Mechanical design teams through the design and drafting of machine components using established design standards, design blocks and project requirements. Assist Controls design teams through the design and drafting of electrical drawings, blocks, updating red marks, UL checks, and other project requirements. Complete machine documentation (machine manual, installation guides, and as requested by Design Team. Contribute, as a member of a team of design professionals, to achieve project, department, and company goals. Work on multiple, simultaneous projects within multiple design teams. Communication Communicate in a manner that assures clarity and understanding with both internal and external customers. Collaborates with controls engineers to gather screenshots needed to complete manuals Attend department and process driven meetings as requested. Recommend improvements in the company's offerings and work procedures utilizing the Action Request and EAR process. Travel required may include field support for customers to ensure satisfactory operation of machines, vendor support, training and/or trade show support. Approximately 5-10%. Must maintain valid enhanced driver's license and/or passport for travel. Build professional skill through continued training, education, and networking events. Perform other related duties as assigned by management. Requirements: PROFESSIONAL QUALIFICATIONS Education: o AS in Mechanical Technology or equivalent. Experience: o 2+ years of experience in a design-build manufacturing environment as an engineer with management responsibilities. o Project management experience preferred. Skills: o Advanced training/education in engineering, leadership and project management preferred. o Microsoft technology and relevant design and life cycle management software. o Proven ability to work in a cross functional team environment. o Highly effective time management, personal organization, and communication skills. o Demonstrates strong attention to detail while multi-tasking to achieve quality, timely completions of tasks. o A "Results Oriented" attitude coupled with a strong sense of accountability. Employment Conditions: o Valid driver's license and acceptable motor vehicle record. PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Compensation details: 0 Yearly Salary PIf866e-6189
Job Description Job Description About T2 Group: T2 Group is a dynamic consulting and workforce solutions firm specializing in healthcare IT, revenue cycle, and patient access. We partner with leading health systems and organizations nationwide to deliver innovative, high-impact solutions that drive operational efficiency and improve patient outcomes. At T2 Group, we believe in empowering talent, embracing flexibility, and fostering a culture of collaboration, accountability, and growth. Join a team where your expertise makes a difference and your contributions are valued. Sr. Systems Engineer Engineering Los Angeles, CA Costa Mesa, CA About T2 Group: T2 Group is a premier technology consulting and workforce solutions partner. We deliver modern IT operations, infrastructure engineering, and cloud endpoint management to leading organizations nationwide. For our clients, we turn complex technology challenges into seamless, scalable operational performance. For our team, T2 is a launchpad - offering exposure to the latest enterprise technology, a culture of autonomy and continuous growth, and an environment where your work makes a visible impact every day. Position Summary: As Senior Systems Engineer, you will serve as the lead onsite technical anchor and trusted IT advisor for our premier VIP client in Costa Mesa, CA. Backed by our remote senior cloud architects, you will take total ownership of the local IT ecosystem - driving zero-touch Microsoft Autopilot provisioning, Intune app rollouts, hardware deployments, and deep-level endpoint remediation. This high-visibility role combines elite white-glove executive support with modern endpoint engineering. If you thrive on operational self-discipline, technical leadership, and direct client impact, this is your platform to excel. Responsibilities: Manage end-to-end device lifecycles via Microsoft Autopilot and Intune (zero-touch provisioning, profile configuration, app deployment, and compliance enforcement). Establish secure, elevated remote administrative access workflows to perform deep-level operating system, driver, and application remediation directly on end-user machines. Utilize SolarWinds for real-time network/systems performance monitoring, proactive alert response, and health reporting. Lead local network troubleshooting (switches, patch panels, cabling, VLAN access, and Wi-Fi access points) and collaborate directly with the remote Senior Network Architect to diagnose, support, and remediate core infrastructure issues. Support local identity and access workflows in Entra ID (group policy application, Conditional Access troubleshooting, and MFA resolution). Act as the senior onsite escalation lead for complex endpoint, identity, and system issues across the Costa Mesa facility; partner with remote Chief Architects to test and validate global policies prior to deployment. Deliver high-touch, white-glove technical support to executive leadership and critical utility operations staff. Maintain accurate support ticketing records, SOPs, local IT infrastructure floor/rack diagrams, and knowledge base articles while adhering to established change control, security, and escalation protocols. Required Qualifications: 5+ years of progressive experience in endpoint engineering, systems administration, or senior IT support within an enterprise environment. Strong hands-on experience administering Windows 11, Microsoft 365 (E5), Entra ID, and Microsoft Intune / Autopilot zero-touch deployment workflows. Demonstrated expertise in utilizing remote support tools and executing privileged administrative elevations to perform deep-level endpoint troubleshooting and system remediation. Practical knowledge of local network troubleshooting (TCP/IP, VLANs, DNS, DHCP, VPNs, switches, patch panels, and Wi-Fi access points) to partner effectively with the remote Senior Network Architect. Hands-on experience or working familiarity with SolarWinds (or equivalent enterprise monitoring tools) for performance tracking, alert triage, and health reporting. White-Glove VIP Support: Exceptional interpersonal and communication skills with a proven track record of delivering patient, high-touch support to executive leadership and critical utility operations personnel. Process & Documentation Discipline: Strong organizational skills and the ability to write clear SOPs, technical escalation notes, and site infrastructure diagrams without working in a silo. Onsite Commitment: Must be able to work full-time onsite in Costa Mesa, CA, and satisfy client onboarding/background clearance requirements. Preferred Qualifications: Certifications: Microsoft Certified: Endpoint Administrator Associate, CompTIA Network+, Security+, or equivalent. Industry Experience: Prior experience supporting public utilities, municipal water organizations, critical infrastructure, or high-touch VIP enterprise accounts. Physical Requirements: Mobility: Ability to move throughout client office and utility operations facilities to deliver onsite hardware setup, cable routing, and technical support. Hardware Handling: Ability to lift, move, and position IT equipment (desktop PCs, monitors, servers, switches, and rack devices) weighing up to 40 lbs. Technical Dexterity: Manual dexterity to assemble computer hardware, connect network cabling, and operate diagnostic tools. Communication & Vision: Clear visual acuity and verbal communication skills to interface directly with VIP end users, conduct remote support sessions, and analyze technical diagnostics. This job description outlines the general scope of the position; duties and requirements may change based on business or client needs. T2 Group is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with applicable federal, state, and local laws. PI0836f2230e18-4586
08/24/2026
Full time
Job Description Job Description About T2 Group: T2 Group is a dynamic consulting and workforce solutions firm specializing in healthcare IT, revenue cycle, and patient access. We partner with leading health systems and organizations nationwide to deliver innovative, high-impact solutions that drive operational efficiency and improve patient outcomes. At T2 Group, we believe in empowering talent, embracing flexibility, and fostering a culture of collaboration, accountability, and growth. Join a team where your expertise makes a difference and your contributions are valued. Sr. Systems Engineer Engineering Los Angeles, CA Costa Mesa, CA About T2 Group: T2 Group is a premier technology consulting and workforce solutions partner. We deliver modern IT operations, infrastructure engineering, and cloud endpoint management to leading organizations nationwide. For our clients, we turn complex technology challenges into seamless, scalable operational performance. For our team, T2 is a launchpad - offering exposure to the latest enterprise technology, a culture of autonomy and continuous growth, and an environment where your work makes a visible impact every day. Position Summary: As Senior Systems Engineer, you will serve as the lead onsite technical anchor and trusted IT advisor for our premier VIP client in Costa Mesa, CA. Backed by our remote senior cloud architects, you will take total ownership of the local IT ecosystem - driving zero-touch Microsoft Autopilot provisioning, Intune app rollouts, hardware deployments, and deep-level endpoint remediation. This high-visibility role combines elite white-glove executive support with modern endpoint engineering. If you thrive on operational self-discipline, technical leadership, and direct client impact, this is your platform to excel. Responsibilities: Manage end-to-end device lifecycles via Microsoft Autopilot and Intune (zero-touch provisioning, profile configuration, app deployment, and compliance enforcement). Establish secure, elevated remote administrative access workflows to perform deep-level operating system, driver, and application remediation directly on end-user machines. Utilize SolarWinds for real-time network/systems performance monitoring, proactive alert response, and health reporting. Lead local network troubleshooting (switches, patch panels, cabling, VLAN access, and Wi-Fi access points) and collaborate directly with the remote Senior Network Architect to diagnose, support, and remediate core infrastructure issues. Support local identity and access workflows in Entra ID (group policy application, Conditional Access troubleshooting, and MFA resolution). Act as the senior onsite escalation lead for complex endpoint, identity, and system issues across the Costa Mesa facility; partner with remote Chief Architects to test and validate global policies prior to deployment. Deliver high-touch, white-glove technical support to executive leadership and critical utility operations staff. Maintain accurate support ticketing records, SOPs, local IT infrastructure floor/rack diagrams, and knowledge base articles while adhering to established change control, security, and escalation protocols. Required Qualifications: 5+ years of progressive experience in endpoint engineering, systems administration, or senior IT support within an enterprise environment. Strong hands-on experience administering Windows 11, Microsoft 365 (E5), Entra ID, and Microsoft Intune / Autopilot zero-touch deployment workflows. Demonstrated expertise in utilizing remote support tools and executing privileged administrative elevations to perform deep-level endpoint troubleshooting and system remediation. Practical knowledge of local network troubleshooting (TCP/IP, VLANs, DNS, DHCP, VPNs, switches, patch panels, and Wi-Fi access points) to partner effectively with the remote Senior Network Architect. Hands-on experience or working familiarity with SolarWinds (or equivalent enterprise monitoring tools) for performance tracking, alert triage, and health reporting. White-Glove VIP Support: Exceptional interpersonal and communication skills with a proven track record of delivering patient, high-touch support to executive leadership and critical utility operations personnel. Process & Documentation Discipline: Strong organizational skills and the ability to write clear SOPs, technical escalation notes, and site infrastructure diagrams without working in a silo. Onsite Commitment: Must be able to work full-time onsite in Costa Mesa, CA, and satisfy client onboarding/background clearance requirements. Preferred Qualifications: Certifications: Microsoft Certified: Endpoint Administrator Associate, CompTIA Network+, Security+, or equivalent. Industry Experience: Prior experience supporting public utilities, municipal water organizations, critical infrastructure, or high-touch VIP enterprise accounts. Physical Requirements: Mobility: Ability to move throughout client office and utility operations facilities to deliver onsite hardware setup, cable routing, and technical support. Hardware Handling: Ability to lift, move, and position IT equipment (desktop PCs, monitors, servers, switches, and rack devices) weighing up to 40 lbs. Technical Dexterity: Manual dexterity to assemble computer hardware, connect network cabling, and operate diagnostic tools. Communication & Vision: Clear visual acuity and verbal communication skills to interface directly with VIP end users, conduct remote support sessions, and analyze technical diagnostics. This job description outlines the general scope of the position; duties and requirements may change based on business or client needs. T2 Group is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with applicable federal, state, and local laws. PI0836f2230e18-4586
Job Description Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What we offer: Competitive salary bonus plan Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Description: Analyst, Cloud Ops Position Overview We are seeking a highly skilled Analyst, Cloud Ops with strong engineering and architectural expertise to join our team. The ideal candidate will be responsible for designing, implementing, and managing Windows-based infrastructure solutions, including servers, applications, and associated technologies. This role requires close collaboration with cross-functional teams to ensure high performance, security, and reliability of the Wintel environment while driving strategic architecture initiatives aligned with business objectives. Key Responsibilities 1. Architecture & Design Design and architect scalable, secure, and highly available Windows-based infrastructure, including: Windows Servers Active Directory Core enterprise services Develop high-level architectures, technical designs, and detailed documentation for Wintel initiatives. Align infrastructure designs with organizational standards and long-term IT strategy. 2. Implementation & Configuration Deploy, configure, and maintain: Windows Server environments Active Directory services IIS, SQL Server, and related components Implement Infrastructure as Code (IaC) using tools such as: PowerShell Ansible Terraform Ensure standardization and automation across environments. 3. Performance Optimization & Monitoring Monitor system health, performance, and resource utilization. Identify and implement performance tuning and optimization strategies. Use enterprise monitoring tools such as: System Center Operations Manager (SCOM) SolarWinds Proactively identify potential risks and resolve issues. 4. Security & Compliance Implement and enforce security best practices, including: Patch management Access controls System hardening Conduct security audits, vulnerability assessments, and compliance checks. Ensure alignment with industry standards and organizational policies. 5. Disaster Recovery & Business Continuity Develop and maintain disaster recovery (DR) and business continuity (BC) plans. Conduct periodic DR testing to validate readiness and effectiveness. Ensure minimal downtime and rapid recovery in case of failures. 6. Troubleshooting & Support Provide expert-level support for Wintel infrastructure issues. Troubleshoot and resolve: Hardware, software, and network-related problems Collaborate with cross-functional IT teams to resolve complex technical challenges. Drive improvements in system reliability and operational stability. 7. Documentation & Knowledge Management Maintain comprehensive documentation for: Architecture designs System configurations Operational procedures Promote knowledge sharing through: Training sessions Mentorship and best practice guidance 8. Continuous Improvement & Innovation Stay current with emerging technologies and industry best practices. Evaluate and recommend tools and technologies to improve: Performance Automation Operational efficiency Support continuous improvement initiatives across the Wintel environment. Qualifications Education Bachelor's degree in: Computer Science Information Technology Or a related field Experience Minimum 5+ years of experience in: Windows system administration Infrastructure engineering Solution architecture Proven hands-on experience with: Windows Server (2012 and later) Core Microsoft infrastructure services Technical Skills Strong expertise in: Windows Server technologies Active Directory & Group Policy PowerShell scripting Experience with: Virtualization platforms (VMware, Hyper-V) Cloud platforms (AWS, Azure) Knowledge of: Backup and recovery solutions Infrastructure automation practices Certifications (Preferred) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Or equivalent certifications Preferred Skills Experience with Microsoft SQL Server or other database technologies Understanding of: Networking fundamentals Firewall configuration Security protocols Familiarity with: ITIL framework Change management processes Key Competencies Strong problem-solving and analytical skills Effective communication and collaboration abilities Attention to detail and process adherence Ability to work in fast-paced, enterprise environments Salary Range: HIRING SALARY RANGE: $70,000-85,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
08/24/2026
Full time
Job Description Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What we offer: Competitive salary bonus plan Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Description: Analyst, Cloud Ops Position Overview We are seeking a highly skilled Analyst, Cloud Ops with strong engineering and architectural expertise to join our team. The ideal candidate will be responsible for designing, implementing, and managing Windows-based infrastructure solutions, including servers, applications, and associated technologies. This role requires close collaboration with cross-functional teams to ensure high performance, security, and reliability of the Wintel environment while driving strategic architecture initiatives aligned with business objectives. Key Responsibilities 1. Architecture & Design Design and architect scalable, secure, and highly available Windows-based infrastructure, including: Windows Servers Active Directory Core enterprise services Develop high-level architectures, technical designs, and detailed documentation for Wintel initiatives. Align infrastructure designs with organizational standards and long-term IT strategy. 2. Implementation & Configuration Deploy, configure, and maintain: Windows Server environments Active Directory services IIS, SQL Server, and related components Implement Infrastructure as Code (IaC) using tools such as: PowerShell Ansible Terraform Ensure standardization and automation across environments. 3. Performance Optimization & Monitoring Monitor system health, performance, and resource utilization. Identify and implement performance tuning and optimization strategies. Use enterprise monitoring tools such as: System Center Operations Manager (SCOM) SolarWinds Proactively identify potential risks and resolve issues. 4. Security & Compliance Implement and enforce security best practices, including: Patch management Access controls System hardening Conduct security audits, vulnerability assessments, and compliance checks. Ensure alignment with industry standards and organizational policies. 5. Disaster Recovery & Business Continuity Develop and maintain disaster recovery (DR) and business continuity (BC) plans. Conduct periodic DR testing to validate readiness and effectiveness. Ensure minimal downtime and rapid recovery in case of failures. 6. Troubleshooting & Support Provide expert-level support for Wintel infrastructure issues. Troubleshoot and resolve: Hardware, software, and network-related problems Collaborate with cross-functional IT teams to resolve complex technical challenges. Drive improvements in system reliability and operational stability. 7. Documentation & Knowledge Management Maintain comprehensive documentation for: Architecture designs System configurations Operational procedures Promote knowledge sharing through: Training sessions Mentorship and best practice guidance 8. Continuous Improvement & Innovation Stay current with emerging technologies and industry best practices. Evaluate and recommend tools and technologies to improve: Performance Automation Operational efficiency Support continuous improvement initiatives across the Wintel environment. Qualifications Education Bachelor's degree in: Computer Science Information Technology Or a related field Experience Minimum 5+ years of experience in: Windows system administration Infrastructure engineering Solution architecture Proven hands-on experience with: Windows Server (2012 and later) Core Microsoft infrastructure services Technical Skills Strong expertise in: Windows Server technologies Active Directory & Group Policy PowerShell scripting Experience with: Virtualization platforms (VMware, Hyper-V) Cloud platforms (AWS, Azure) Knowledge of: Backup and recovery solutions Infrastructure automation practices Certifications (Preferred) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Or equivalent certifications Preferred Skills Experience with Microsoft SQL Server or other database technologies Understanding of: Networking fundamentals Firewall configuration Security protocols Familiarity with: ITIL framework Change management processes Key Competencies Strong problem-solving and analytical skills Effective communication and collaboration abilities Attention to detail and process adherence Ability to work in fast-paced, enterprise environments Salary Range: HIRING SALARY RANGE: $70,000-85,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
Job Description Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What we offer: Competitive salary bonus plan Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Description: Analyst, Cloud Ops Position Overview We are seeking a highly skilled Analyst, Cloud Ops with strong engineering and architectural expertise to join our team. The ideal candidate will be responsible for designing, implementing, and managing Windows-based infrastructure solutions, including servers, applications, and associated technologies. This role requires close collaboration with cross-functional teams to ensure high performance, security, and reliability of the Wintel environment while driving strategic architecture initiatives aligned with business objectives. Key Responsibilities 1. Architecture & Design Design and architect scalable, secure, and highly available Windows-based infrastructure, including: Windows Servers Active Directory Core enterprise services Develop high-level architectures, technical designs, and detailed documentation for Wintel initiatives. Align infrastructure designs with organizational standards and long-term IT strategy. 2. Implementation & Configuration Deploy, configure, and maintain: Windows Server environments Active Directory services IIS, SQL Server, and related components Implement Infrastructure as Code (IaC) using tools such as: PowerShell Ansible Terraform Ensure standardization and automation across environments. 3. Performance Optimization & Monitoring Monitor system health, performance, and resource utilization. Identify and implement performance tuning and optimization strategies. Use enterprise monitoring tools such as: System Center Operations Manager (SCOM) SolarWinds Proactively identify potential risks and resolve issues. 4. Security & Compliance Implement and enforce security best practices, including: Patch management Access controls System hardening Conduct security audits, vulnerability assessments, and compliance checks. Ensure alignment with industry standards and organizational policies. 5. Disaster Recovery & Business Continuity Develop and maintain disaster recovery (DR) and business continuity (BC) plans. Conduct periodic DR testing to validate readiness and effectiveness. Ensure minimal downtime and rapid recovery in case of failures. 6. Troubleshooting & Support Provide expert-level support for Wintel infrastructure issues. Troubleshoot and resolve: Hardware, software, and network-related problems Collaborate with cross-functional IT teams to resolve complex technical challenges. Drive improvements in system reliability and operational stability. 7. Documentation & Knowledge Management Maintain comprehensive documentation for: Architecture designs System configurations Operational procedures Promote knowledge sharing through: Training sessions Mentorship and best practice guidance 8. Continuous Improvement & Innovation Stay current with emerging technologies and industry best practices. Evaluate and recommend tools and technologies to improve: Performance Automation Operational efficiency Support continuous improvement initiatives across the Wintel environment. Qualifications Education Bachelor's degree in: Computer Science Information Technology Or a related field Experience Minimum 5+ years of experience in: Windows system administration Infrastructure engineering Solution architecture Proven hands-on experience with: Windows Server (2012 and later) Core Microsoft infrastructure services Technical Skills Strong expertise in: Windows Server technologies Active Directory & Group Policy PowerShell scripting Experience with: Virtualization platforms (VMware, Hyper-V) Cloud platforms (AWS, Azure) Knowledge of: Backup and recovery solutions Infrastructure automation practices Certifications (Preferred) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Or equivalent certifications Preferred Skills Experience with Microsoft SQL Server or other database technologies Understanding of: Networking fundamentals Firewall configuration Security protocols Familiarity with: ITIL framework Change management processes Key Competencies Strong problem-solving and analytical skills Effective communication and collaboration abilities Attention to detail and process adherence Ability to work in fast-paced, enterprise environments Salary Range: HIRING SALARY RANGE: $70,000-85,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
08/24/2026
Full time
Job Description Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What we offer: Competitive salary bonus plan Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Description: Analyst, Cloud Ops Position Overview We are seeking a highly skilled Analyst, Cloud Ops with strong engineering and architectural expertise to join our team. The ideal candidate will be responsible for designing, implementing, and managing Windows-based infrastructure solutions, including servers, applications, and associated technologies. This role requires close collaboration with cross-functional teams to ensure high performance, security, and reliability of the Wintel environment while driving strategic architecture initiatives aligned with business objectives. Key Responsibilities 1. Architecture & Design Design and architect scalable, secure, and highly available Windows-based infrastructure, including: Windows Servers Active Directory Core enterprise services Develop high-level architectures, technical designs, and detailed documentation for Wintel initiatives. Align infrastructure designs with organizational standards and long-term IT strategy. 2. Implementation & Configuration Deploy, configure, and maintain: Windows Server environments Active Directory services IIS, SQL Server, and related components Implement Infrastructure as Code (IaC) using tools such as: PowerShell Ansible Terraform Ensure standardization and automation across environments. 3. Performance Optimization & Monitoring Monitor system health, performance, and resource utilization. Identify and implement performance tuning and optimization strategies. Use enterprise monitoring tools such as: System Center Operations Manager (SCOM) SolarWinds Proactively identify potential risks and resolve issues. 4. Security & Compliance Implement and enforce security best practices, including: Patch management Access controls System hardening Conduct security audits, vulnerability assessments, and compliance checks. Ensure alignment with industry standards and organizational policies. 5. Disaster Recovery & Business Continuity Develop and maintain disaster recovery (DR) and business continuity (BC) plans. Conduct periodic DR testing to validate readiness and effectiveness. Ensure minimal downtime and rapid recovery in case of failures. 6. Troubleshooting & Support Provide expert-level support for Wintel infrastructure issues. Troubleshoot and resolve: Hardware, software, and network-related problems Collaborate with cross-functional IT teams to resolve complex technical challenges. Drive improvements in system reliability and operational stability. 7. Documentation & Knowledge Management Maintain comprehensive documentation for: Architecture designs System configurations Operational procedures Promote knowledge sharing through: Training sessions Mentorship and best practice guidance 8. Continuous Improvement & Innovation Stay current with emerging technologies and industry best practices. Evaluate and recommend tools and technologies to improve: Performance Automation Operational efficiency Support continuous improvement initiatives across the Wintel environment. Qualifications Education Bachelor's degree in: Computer Science Information Technology Or a related field Experience Minimum 5+ years of experience in: Windows system administration Infrastructure engineering Solution architecture Proven hands-on experience with: Windows Server (2012 and later) Core Microsoft infrastructure services Technical Skills Strong expertise in: Windows Server technologies Active Directory & Group Policy PowerShell scripting Experience with: Virtualization platforms (VMware, Hyper-V) Cloud platforms (AWS, Azure) Knowledge of: Backup and recovery solutions Infrastructure automation practices Certifications (Preferred) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Or equivalent certifications Preferred Skills Experience with Microsoft SQL Server or other database technologies Understanding of: Networking fundamentals Firewall configuration Security protocols Familiarity with: ITIL framework Change management processes Key Competencies Strong problem-solving and analytical skills Effective communication and collaboration abilities Attention to detail and process adherence Ability to work in fast-paced, enterprise environments Salary Range: HIRING SALARY RANGE: $70,000-85,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB Focused on the support, maintenance and operations of IT systems and related technologies. Provide 24/7 support to assigned areas. Responsible for having a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES In order of importance Responds to level II support issues 24x7 through call tracking software Supports, configures and maintains a subset of IT hardware and software including network, server and telephony infrastructure Manages IT assets within inventory system Entrusted to exercise a high degree of discretion due to Administrator rights, access and exposure JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associates or Bachelor's degree in related field or equivalent IT experience Experience: 3-5 years of experience in IT field Knowledge, Skills & Abilities: Strong written, verbal and interpersonal communication skills Strong knowledge of Windows current Operating Systems and associated tools and utilities Basic understanding of infrastructure Working knowledge of MS Office toolset Customer service oriented We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
08/24/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB Focused on the support, maintenance and operations of IT systems and related technologies. Provide 24/7 support to assigned areas. Responsible for having a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES In order of importance Responds to level II support issues 24x7 through call tracking software Supports, configures and maintains a subset of IT hardware and software including network, server and telephony infrastructure Manages IT assets within inventory system Entrusted to exercise a high degree of discretion due to Administrator rights, access and exposure JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associates or Bachelor's degree in related field or equivalent IT experience Experience: 3-5 years of experience in IT field Knowledge, Skills & Abilities: Strong written, verbal and interpersonal communication skills Strong knowledge of Windows current Operating Systems and associated tools and utilities Basic understanding of infrastructure Working knowledge of MS Office toolset Customer service oriented We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB Focused on the support, maintenance and operations of IT systems and related technologies. Provide 24/7 support to assigned areas. Responsible for having a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES In order of importance Responds to level II support issues 24x7 through call tracking software Supports, configures and maintains a subset of IT hardware and software including network, server and telephony infrastructure Manages IT assets within inventory system Entrusted to exercise a high degree of discretion due to Administrator rights, access and exposure JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associates or Bachelor's degree in related field or equivalent IT experience Experience: 3-5 years of experience in IT field Knowledge, Skills & Abilities: Strong written, verbal and interpersonal communication skills Strong knowledge of Windows current Operating Systems and associated tools and utilities Basic understanding of infrastructure Working knowledge of MS Office toolset Customer service oriented We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
08/24/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB Focused on the support, maintenance and operations of IT systems and related technologies. Provide 24/7 support to assigned areas. Responsible for having a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES In order of importance Responds to level II support issues 24x7 through call tracking software Supports, configures and maintains a subset of IT hardware and software including network, server and telephony infrastructure Manages IT assets within inventory system Entrusted to exercise a high degree of discretion due to Administrator rights, access and exposure JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associates or Bachelor's degree in related field or equivalent IT experience Experience: 3-5 years of experience in IT field Knowledge, Skills & Abilities: Strong written, verbal and interpersonal communication skills Strong knowledge of Windows current Operating Systems and associated tools and utilities Basic understanding of infrastructure Working knowledge of MS Office toolset Customer service oriented We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB Focused on the support, maintenance and operations of IT systems and related technologies. Provide 24/7 support to assigned areas. Responsible for having a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES In order of importance Responds to level II support issues 24x7 through call tracking software Supports, configures and maintains a subset of IT hardware and software including network, server and telephony infrastructure Manages IT assets within inventory system Entrusted to exercise a high degree of discretion due to Administrator rights, access and exposure JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associates or Bachelor's degree in related field or equivalent IT experience Experience: 3-5 years of experience in IT field Knowledge, Skills & Abilities: Strong written, verbal and interpersonal communication skills Strong knowledge of Windows current Operating Systems and associated tools and utilities Basic understanding of infrastructure Working knowledge of MS Office toolset Customer service oriented We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
08/24/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB Focused on the support, maintenance and operations of IT systems and related technologies. Provide 24/7 support to assigned areas. Responsible for having a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES In order of importance Responds to level II support issues 24x7 through call tracking software Supports, configures and maintains a subset of IT hardware and software including network, server and telephony infrastructure Manages IT assets within inventory system Entrusted to exercise a high degree of discretion due to Administrator rights, access and exposure JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associates or Bachelor's degree in related field or equivalent IT experience Experience: 3-5 years of experience in IT field Knowledge, Skills & Abilities: Strong written, verbal and interpersonal communication skills Strong knowledge of Windows current Operating Systems and associated tools and utilities Basic understanding of infrastructure Working knowledge of MS Office toolset Customer service oriented We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB Focused on the support, maintenance and operations of IT systems and related technologies. Provide 24/7 support to assigned areas. Responsible for having a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES In order of importance Responds to level II support issues 24x7 through call tracking software Supports, configures and maintains a subset of IT hardware and software including network, server and telephony infrastructure Manages IT assets within inventory system Entrusted to exercise a high degree of discretion due to Administrator rights, access and exposure JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associates or Bachelor's degree in related field or equivalent IT experience Experience: 3-5 years of experience in IT field Knowledge, Skills & Abilities: Strong written, verbal and interpersonal communication skills Strong knowledge of Windows current Operating Systems and associated tools and utilities Basic understanding of infrastructure Working knowledge of MS Office toolset Customer service oriented We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
08/23/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB Focused on the support, maintenance and operations of IT systems and related technologies. Provide 24/7 support to assigned areas. Responsible for having a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES In order of importance Responds to level II support issues 24x7 through call tracking software Supports, configures and maintains a subset of IT hardware and software including network, server and telephony infrastructure Manages IT assets within inventory system Entrusted to exercise a high degree of discretion due to Administrator rights, access and exposure JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associates or Bachelor's degree in related field or equivalent IT experience Experience: 3-5 years of experience in IT field Knowledge, Skills & Abilities: Strong written, verbal and interpersonal communication skills Strong knowledge of Windows current Operating Systems and associated tools and utilities Basic understanding of infrastructure Working knowledge of MS Office toolset Customer service oriented We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Job Description Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/23/2026
Full time
Job Description Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Twisted Torch Harley-Davidson is growing, and we're looking for a dependable, organized, hard-working Shipping & Receiving Associate to join our team! This position plays an important role in keeping our Parts, Service, Sales, and MotorClothes departments moving. We need someone who takes pride in staying organized, works with a sense of urgency, and understands that getting the right part to the right place at the right time matters. What You'll Do Receive incoming parts, accessories, MotorClothes, merchandise, and other dealership shipments Verify shipments against packing slips and purchase orders Inspect incoming merchandise for shortages, damage, or discrepancies Accurately check parts and merchandise into our inventory system Label, organize, stock, and distribute incoming items to the appropriate departments Stage and organize parts for the Service Department and technicians Prepare outgoing packages, returns, warranty items, and other shipments Maintain an organized and clean shipping/receiving and storage area Assist with inventory counts and inventory control Help identify and correct inventory discrepancies Communicate with Parts, Service, Sales, and MotorClothes when orders arrive Help keep dealership operations flowing efficiently Assist the Parts Department and other departments as needed What We're Looking For We're looking for someone who is: Dependable and on time Highly organized and detail-oriented Comfortable working in a fast-paced environment Able to prioritize multiple tasks Willing to take ownership of their area Able to work independently without constant supervision A strong communicator and team player Comfortable using computers and learning dealership inventory systems Able to safely lift and move boxes, parts, tires, and merchandise Willing to jump in and help wherever needed Previous shipping, receiving, warehouse, parts, automotive, powersports, or dealership experience is a plus, but we're willing to train the right person with the right attitude and work ethic. Why Twisted Torch Harley-Davidson? At Twisted Torch, we're building more than a dealership - we're building a team. We believe every position affects the customer experience. Whether you're selling a motorcycle, repairing one, ordering a part, or receiving the shipment that contains that part, your job matters. We're looking for people who want to work hard, grow with us, take care of our customers, and be part of the Twisted Torch Harley-Davidson family. Ready to Join the Team? Apply today and come grow with Twisted Torch Harley-Davidson! Compensation details: 14-16 Yearly Salary PIf3d392a5bf02-2766
08/23/2026
Full time
Twisted Torch Harley-Davidson is growing, and we're looking for a dependable, organized, hard-working Shipping & Receiving Associate to join our team! This position plays an important role in keeping our Parts, Service, Sales, and MotorClothes departments moving. We need someone who takes pride in staying organized, works with a sense of urgency, and understands that getting the right part to the right place at the right time matters. What You'll Do Receive incoming parts, accessories, MotorClothes, merchandise, and other dealership shipments Verify shipments against packing slips and purchase orders Inspect incoming merchandise for shortages, damage, or discrepancies Accurately check parts and merchandise into our inventory system Label, organize, stock, and distribute incoming items to the appropriate departments Stage and organize parts for the Service Department and technicians Prepare outgoing packages, returns, warranty items, and other shipments Maintain an organized and clean shipping/receiving and storage area Assist with inventory counts and inventory control Help identify and correct inventory discrepancies Communicate with Parts, Service, Sales, and MotorClothes when orders arrive Help keep dealership operations flowing efficiently Assist the Parts Department and other departments as needed What We're Looking For We're looking for someone who is: Dependable and on time Highly organized and detail-oriented Comfortable working in a fast-paced environment Able to prioritize multiple tasks Willing to take ownership of their area Able to work independently without constant supervision A strong communicator and team player Comfortable using computers and learning dealership inventory systems Able to safely lift and move boxes, parts, tires, and merchandise Willing to jump in and help wherever needed Previous shipping, receiving, warehouse, parts, automotive, powersports, or dealership experience is a plus, but we're willing to train the right person with the right attitude and work ethic. Why Twisted Torch Harley-Davidson? At Twisted Torch, we're building more than a dealership - we're building a team. We believe every position affects the customer experience. Whether you're selling a motorcycle, repairing one, ordering a part, or receiving the shipment that contains that part, your job matters. We're looking for people who want to work hard, grow with us, take care of our customers, and be part of the Twisted Torch Harley-Davidson family. Ready to Join the Team? Apply today and come grow with Twisted Torch Harley-Davidson! Compensation details: 14-16 Yearly Salary PIf3d392a5bf02-2766
Job Description Description Summary: The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole Responsibilities: Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors Identify and manage intermediate level problems and issues with assigned production systems Utilize standard and ad-hoc procedures to perform problem resolution for system Use appropriate tools to track and report problem status and escalate in a timely manner Participate in activities related to the testing of telecommunications and networking upgrades and enhancements Produce and maintain technical documentation on the assigned systems Document and update telecommunications and networking technical standards and procedures Maintain data in network management tools for accuracy Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system Manage intermediate level internal projects including tasks, deadlines and reporting Participate in departmental programs that promote and deliver exceptional customer service Follow established policies, procedures and standards defined by the department Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety Identify and resolve or escalate any issues or violations to management and other groups, as needed Maintain a clean, organized and safe work environment Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies Assist other IM teams by providing second level technical support and guidance Participate in after-hours technical support by rotating call schedule on a regular basis Perform other duties as assigned by management or designee Requirements: Education/Skills Bachelor's degree in Computer Science or relative field or 2 years equivalent experience. Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired. Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc). Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies. Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security. Experience working with Cisco and/or Aruba wired and wireless products. Knowledge of monitoring products with Solarwinds being preferred. Knowledge of DHCP, DNS and IPAM technologies. Must have good understanding of Windows Operating Systems, Microsoft AD. Good documentation skills using Microsoft Visio and/or other documentation software/systems. Experience with design and installation of cabling infrastructure. Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision. Strong customer service and interpersonal skills. Good time management skills and ability to multi-task. Must have reliable transportation and be able to travel regularly within their respected area of responsibilities. Experience 1 - 3 years of experience Licenses, Registrations, or Certifications CCNA preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/23/2026
Full time
Job Description Description Summary: The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole Responsibilities: Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors Identify and manage intermediate level problems and issues with assigned production systems Utilize standard and ad-hoc procedures to perform problem resolution for system Use appropriate tools to track and report problem status and escalate in a timely manner Participate in activities related to the testing of telecommunications and networking upgrades and enhancements Produce and maintain technical documentation on the assigned systems Document and update telecommunications and networking technical standards and procedures Maintain data in network management tools for accuracy Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system Manage intermediate level internal projects including tasks, deadlines and reporting Participate in departmental programs that promote and deliver exceptional customer service Follow established policies, procedures and standards defined by the department Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety Identify and resolve or escalate any issues or violations to management and other groups, as needed Maintain a clean, organized and safe work environment Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies Assist other IM teams by providing second level technical support and guidance Participate in after-hours technical support by rotating call schedule on a regular basis Perform other duties as assigned by management or designee Requirements: Education/Skills Bachelor's degree in Computer Science or relative field or 2 years equivalent experience. Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired. Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc). Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies. Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security. Experience working with Cisco and/or Aruba wired and wireless products. Knowledge of monitoring products with Solarwinds being preferred. Knowledge of DHCP, DNS and IPAM technologies. Must have good understanding of Windows Operating Systems, Microsoft AD. Good documentation skills using Microsoft Visio and/or other documentation software/systems. Experience with design and installation of cabling infrastructure. Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision. Strong customer service and interpersonal skills. Good time management skills and ability to multi-task. Must have reliable transportation and be able to travel regularly within their respected area of responsibilities. Experience 1 - 3 years of experience Licenses, Registrations, or Certifications CCNA preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Description Summary: The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole Responsibilities: Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors Identify and manage intermediate level problems and issues with assigned production systems Utilize standard and ad-hoc procedures to perform problem resolution for system Use appropriate tools to track and report problem status and escalate in a timely manner Participate in activities related to the testing of telecommunications and networking upgrades and enhancements Produce and maintain technical documentation on the assigned systems Document and update telecommunications and networking technical standards and procedures Maintain data in network management tools for accuracy Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system Manage intermediate level internal projects including tasks, deadlines and reporting Participate in departmental programs that promote and deliver exceptional customer service Follow established policies, procedures and standards defined by the department Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety Identify and resolve or escalate any issues or violations to management and other groups, as needed Maintain a clean, organized and safe work environment Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies Assist other IM teams by providing second level technical support and guidance Participate in after-hours technical support by rotating call schedule on a regular basis Perform other duties as assigned by management or designee Requirements: Education/Skills Bachelor's degree in Computer Science or relative field or 2 years equivalent experience. Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired. Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc). Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies. Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security. Experience working with Cisco and/or Aruba wired and wireless products. Knowledge of monitoring products with Solarwinds being preferred. Knowledge of DHCP, DNS and IPAM technologies. Must have good understanding of Windows Operating Systems, Microsoft AD. Good documentation skills using Microsoft Visio and/or other documentation software/systems. Experience with design and installation of cabling infrastructure. Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision. Strong customer service and interpersonal skills. Good time management skills and ability to multi-task. Must have reliable transportation and be able to travel regularly within their respected area of responsibilities. Experience 1 - 3 years of experience Licenses, Registrations, or Certifications CCNA preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/22/2026
Full time
Description Summary: The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole Responsibilities: Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors Identify and manage intermediate level problems and issues with assigned production systems Utilize standard and ad-hoc procedures to perform problem resolution for system Use appropriate tools to track and report problem status and escalate in a timely manner Participate in activities related to the testing of telecommunications and networking upgrades and enhancements Produce and maintain technical documentation on the assigned systems Document and update telecommunications and networking technical standards and procedures Maintain data in network management tools for accuracy Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system Manage intermediate level internal projects including tasks, deadlines and reporting Participate in departmental programs that promote and deliver exceptional customer service Follow established policies, procedures and standards defined by the department Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety Identify and resolve or escalate any issues or violations to management and other groups, as needed Maintain a clean, organized and safe work environment Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies Assist other IM teams by providing second level technical support and guidance Participate in after-hours technical support by rotating call schedule on a regular basis Perform other duties as assigned by management or designee Requirements: Education/Skills Bachelor's degree in Computer Science or relative field or 2 years equivalent experience. Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired. Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc). Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies. Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security. Experience working with Cisco and/or Aruba wired and wireless products. Knowledge of monitoring products with Solarwinds being preferred. Knowledge of DHCP, DNS and IPAM technologies. Must have good understanding of Windows Operating Systems, Microsoft AD. Good documentation skills using Microsoft Visio and/or other documentation software/systems. Experience with design and installation of cabling infrastructure. Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision. Strong customer service and interpersonal skills. Good time management skills and ability to multi-task. Must have reliable transportation and be able to travel regularly within their respected area of responsibilities. Experience 1 - 3 years of experience Licenses, Registrations, or Certifications CCNA preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/22/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Job Description Description More About the Role: Leidos is seeking a Site Reliability Engineer (SRE) Data Engineer supporting the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) program, the Leidos team delivers the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Leidos supports the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As part of the SRE organization you will develop and execute tests focused on system resilience, performance underload, and failure scenarios. You will also work in tandem with other Site Reliability Engineers (SREs) and development teams to create automated testing frameworks that simulate real-world conditions that validate system behavior under normal and stress conditions, ensuring our services are resilient and meet established service level objectives (SLOs) The SRE will support the operations and maintenance of the enterprise network. Your work will contribute to the development of robust and scalable services that operate reliably in production. The Data Engineer designs, builds, integrates, and sustains secure enterprise data solutions that enable reliable analytics, reporting, operational insight, and informed decision-making. The position develops scalable data pipelines, integrates data from diverse sources, improves data quality and availability, and supports cloud and on-premises platforms in a mission-critical environment. The Data Engineer works closely with business intelligence, cybersecurity, infrastructure, application, and program teams to translate operational requirements into governed, supportable, and reusable data products; and will contribute to modernization activities in an Agile/DevOps operating culture. What You'll Get to Do: •Design, develop, test, deploy, and maintain scalable ETL/ELT pipelines that collect, transform, validate, and deliver structured and unstructured data from enterprise systems, applications, APIs, logs, files, and databases. •Build and optimize data models, schemas, tables, views, and curated data sets that support analytics, business intelligence, operational reporting, and downstream application requirements. •Develop data-processing solutions using SQL, Python, and other approved technologies; apply reusable engineering patterns, source control, peer review, and documented release practices. •Integrate cloud and on-premises data platforms while supporting secure data movement, interoperability, availability, retention, and performance across hybrid enterprise environments. •Implement automated data-quality checks, reconciliation controls, monitoring, alerting, and exception handling to identify incomplete, inaccurate, duplicated, delayed, or failed data flows. •Troubleshoot pipeline failures, data discrepancies, performance degradation, access issues, and integration defects; perform root-cause analysis and implement corrective and preventive actions. •Partner with analysts, business intelligence developers, data owners, system administrators, and mission stakeholders to define data requirements, source-to-target mappings, transformation rules, service expectations, and acceptance criteria. •Apply data governance, security, privacy, least-privilege access, auditability, and records-retention requirements throughout the data lifecycle in coordination with cybersecurity and compliance teams. •Support platform upgrades, data migrations, modernization initiatives, capacity planning, and performance tuning while minimizing disruption to production services. •Create and maintain technical documentation, including architecture diagrams, data dictionaries, lineage documentation, interface specifications, runbooks, standard operating procedures, and troubleshooting guides. •Participate in Agile planning, backlog refinement, technical reviews, demonstrations, incident response, and after-hours support activities when required to sustain mission-critical services. You'll Bring These Qualifications: •Requires B.S Degree and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience in data engineering, computer science, information systems, software engineering, mathematics, or a related technical discipline, with at least four years of relevant experience; additional directly related experience may be considered in place of a degree. •Must be a U.S. citizen and possess an active DoD Secret Security Clearance. •Must possess and maintain an IAT Level II certification that satisfies applicable DoD cybersecurity workforce requirements. •Must be located in (or able to work onsite at Navy Base as required) either San Diego, California; the Hampton Roads, Virginia area or Jacksonville, FL •At least three years of hands-on experience developing, operating, or supporting production data pipelines, data integrations, data warehouses, data lakes, or comparable enterprise data solutions. •Demonstrated proficiency with SQL and at least one general-purpose scripting or programming language, such as Python, for data extraction, transformation, validation, automation, and troubleshooting. •Experience with ETL/ELT concepts, relational data structures, data modeling, schema design, source-to-target mapping, data quality, metadata, and lifecycle management. •Experience integrating data from multiple source types, including relational databases, APIs, flat files, application data, system logs, or message-based interfaces. •Working knowledge of cloud and on-premises infrastructure concepts, authentication and authorization, network connectivity, encryption, secure file transfer, and service accounts as they relate to data engineering. •Experience diagnosing production data issues, analyzing logs and metrics, resolving failed jobs or performance problems, and documenting root cause and corrective action. •Ability to work independently and collaboratively in a high-tempo operational environment, manage competing priorities, communicate technical information clearly, and produce complete technical documentation. •Working knowledge of PowerShell, Python, and Ansible, with practical familiarity using large language models (LLMs) and AI-enabled tools. These Qualifications Would be Nice to Have: •Business intelligence experience, including development or support of dashboards, reports, semantic models, key performance indicators, and self-service analytics solutions; experience with Microsoft Power BI (and associated DAX knowledge) is highly desirable. •Microsoft Certified: Azure Administrator Associate (AZ-104) certification. •Hands-on experience with Azure data and analytics services, such as Azure Data Factory, Azure SQL, Azure Storage, Synapse Analytics, Databricks, or comparable cloud data platforms. •Familiarity with Security Technical Implementation Guides (STIGs), the Risk Management Framework (RMF), vulnerability management processes, system hardening, security controls, and applicable compliance frameworks. •Experience using automation, configuration-management, source-control, or continuous integration and delivery tools such as Ansible, Jenkins, and Bitbucket. •Experience designing or supporting data solutions in classified, DoD, federal government, or other highly regulated environments. •Experience with modern data-platform concepts and technologies, including data lakes, lake houses, dimensional modeling, streaming or event-driven data, distributed processing, or containerized workloads. •Experience implementing data cataloging, lineage, master or reference data, role-based access controls, audit logging, backup and recovery, and disaster-recovery practices. •Relevant technical certifications in Azure, data engineering, database administration, analytics, cloud architecture, or security. •Strong customer engagement, requirements analysis, technical presentation, mentoring, and cross-functional collaboration skills. •Experience with graph databases (e.g., Neo4j) and query languages such as Cypher; modeling entities and relationships as a property graph. •Familiarity with knowledge graphs, ontologies, or semantic data models and controlled vocabularies. •Experience with entity resolution / record linkage and reconciling conflicting values across multiple authoritative sources into a single trusted record. NGEN If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting:August 11, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $87,100.00 - $157,450.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos . click apply for full job details
08/22/2026
Full time
Job Description Description More About the Role: Leidos is seeking a Site Reliability Engineer (SRE) Data Engineer supporting the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) program, the Leidos team delivers the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Leidos supports the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As part of the SRE organization you will develop and execute tests focused on system resilience, performance underload, and failure scenarios. You will also work in tandem with other Site Reliability Engineers (SREs) and development teams to create automated testing frameworks that simulate real-world conditions that validate system behavior under normal and stress conditions, ensuring our services are resilient and meet established service level objectives (SLOs) The SRE will support the operations and maintenance of the enterprise network. Your work will contribute to the development of robust and scalable services that operate reliably in production. The Data Engineer designs, builds, integrates, and sustains secure enterprise data solutions that enable reliable analytics, reporting, operational insight, and informed decision-making. The position develops scalable data pipelines, integrates data from diverse sources, improves data quality and availability, and supports cloud and on-premises platforms in a mission-critical environment. The Data Engineer works closely with business intelligence, cybersecurity, infrastructure, application, and program teams to translate operational requirements into governed, supportable, and reusable data products; and will contribute to modernization activities in an Agile/DevOps operating culture. What You'll Get to Do: •Design, develop, test, deploy, and maintain scalable ETL/ELT pipelines that collect, transform, validate, and deliver structured and unstructured data from enterprise systems, applications, APIs, logs, files, and databases. •Build and optimize data models, schemas, tables, views, and curated data sets that support analytics, business intelligence, operational reporting, and downstream application requirements. •Develop data-processing solutions using SQL, Python, and other approved technologies; apply reusable engineering patterns, source control, peer review, and documented release practices. •Integrate cloud and on-premises data platforms while supporting secure data movement, interoperability, availability, retention, and performance across hybrid enterprise environments. •Implement automated data-quality checks, reconciliation controls, monitoring, alerting, and exception handling to identify incomplete, inaccurate, duplicated, delayed, or failed data flows. •Troubleshoot pipeline failures, data discrepancies, performance degradation, access issues, and integration defects; perform root-cause analysis and implement corrective and preventive actions. •Partner with analysts, business intelligence developers, data owners, system administrators, and mission stakeholders to define data requirements, source-to-target mappings, transformation rules, service expectations, and acceptance criteria. •Apply data governance, security, privacy, least-privilege access, auditability, and records-retention requirements throughout the data lifecycle in coordination with cybersecurity and compliance teams. •Support platform upgrades, data migrations, modernization initiatives, capacity planning, and performance tuning while minimizing disruption to production services. •Create and maintain technical documentation, including architecture diagrams, data dictionaries, lineage documentation, interface specifications, runbooks, standard operating procedures, and troubleshooting guides. •Participate in Agile planning, backlog refinement, technical reviews, demonstrations, incident response, and after-hours support activities when required to sustain mission-critical services. You'll Bring These Qualifications: •Requires B.S Degree and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience in data engineering, computer science, information systems, software engineering, mathematics, or a related technical discipline, with at least four years of relevant experience; additional directly related experience may be considered in place of a degree. •Must be a U.S. citizen and possess an active DoD Secret Security Clearance. •Must possess and maintain an IAT Level II certification that satisfies applicable DoD cybersecurity workforce requirements. •Must be located in (or able to work onsite at Navy Base as required) either San Diego, California; the Hampton Roads, Virginia area or Jacksonville, FL •At least three years of hands-on experience developing, operating, or supporting production data pipelines, data integrations, data warehouses, data lakes, or comparable enterprise data solutions. •Demonstrated proficiency with SQL and at least one general-purpose scripting or programming language, such as Python, for data extraction, transformation, validation, automation, and troubleshooting. •Experience with ETL/ELT concepts, relational data structures, data modeling, schema design, source-to-target mapping, data quality, metadata, and lifecycle management. •Experience integrating data from multiple source types, including relational databases, APIs, flat files, application data, system logs, or message-based interfaces. •Working knowledge of cloud and on-premises infrastructure concepts, authentication and authorization, network connectivity, encryption, secure file transfer, and service accounts as they relate to data engineering. •Experience diagnosing production data issues, analyzing logs and metrics, resolving failed jobs or performance problems, and documenting root cause and corrective action. •Ability to work independently and collaboratively in a high-tempo operational environment, manage competing priorities, communicate technical information clearly, and produce complete technical documentation. •Working knowledge of PowerShell, Python, and Ansible, with practical familiarity using large language models (LLMs) and AI-enabled tools. These Qualifications Would be Nice to Have: •Business intelligence experience, including development or support of dashboards, reports, semantic models, key performance indicators, and self-service analytics solutions; experience with Microsoft Power BI (and associated DAX knowledge) is highly desirable. •Microsoft Certified: Azure Administrator Associate (AZ-104) certification. •Hands-on experience with Azure data and analytics services, such as Azure Data Factory, Azure SQL, Azure Storage, Synapse Analytics, Databricks, or comparable cloud data platforms. •Familiarity with Security Technical Implementation Guides (STIGs), the Risk Management Framework (RMF), vulnerability management processes, system hardening, security controls, and applicable compliance frameworks. •Experience using automation, configuration-management, source-control, or continuous integration and delivery tools such as Ansible, Jenkins, and Bitbucket. •Experience designing or supporting data solutions in classified, DoD, federal government, or other highly regulated environments. •Experience with modern data-platform concepts and technologies, including data lakes, lake houses, dimensional modeling, streaming or event-driven data, distributed processing, or containerized workloads. •Experience implementing data cataloging, lineage, master or reference data, role-based access controls, audit logging, backup and recovery, and disaster-recovery practices. •Relevant technical certifications in Azure, data engineering, database administration, analytics, cloud architecture, or security. •Strong customer engagement, requirements analysis, technical presentation, mentoring, and cross-functional collaboration skills. •Experience with graph databases (e.g., Neo4j) and query languages such as Cypher; modeling entities and relationships as a property graph. •Familiarity with knowledge graphs, ontologies, or semantic data models and controlled vocabularies. •Experience with entity resolution / record linkage and reconciling conflicting values across multiple authoritative sources into a single trusted record. NGEN If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting:August 11, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $87,100.00 - $157,450.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos . click apply for full job details
Job Description Job Description About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIe7f5a7bca5-
08/22/2026
Full time
Job Description Job Description About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIe7f5a7bca5-
