Business Consultant Insurance, Worksite, & Institutional Technology Full Time, Springfield MA (Hybrid) The Opportunity We are seeking a Business Systems Analyst to support systems requirements and solution definition across insurance product development programs. This Business Systems Analyst role will partner with Product, Operations, Architecture, Engineering, Quality Assurance, Delivery, and vendor teams to translate business objectives into clear, actionable requirements that support the successful delivery of new and enhanced insurance products. The Team The Insurance, Worksite, & Institutional Technology organization supports the technology capabilities required to design, launch, enhance, and service insurance products across Life, Annuity, Disability, and related product lines. The team works across policy administration, new business and underwriting, illustrations, product rules and calculations, data integrations, digital experiences, correspondence, reporting, and downstream operational platforms. The Business Systems Analyst will contribute to successful delivery by producing high-quality requirements, clarifying system impacts, supporting solution alignment, and helping reduce downstream rework. The Impact This position is accountable for analyzing business needs, documenting systems requirements, supporting solution definition, and ensuring requirements are clear, testable, and aligned to product development outcomes. The role supports cross-functional initiatives from discovery through implementation by helping teams understand current-state processes, future-state needs, system impacts, dependencies, data considerations, and acceptance criteria. Success requires strong analytical skills, insurance domain knowledge, collaboration, attention to detail, and the ability to communicate effectively across business and technology stakeholders. Key Responsibilities Elicit and document requirements: Work with business SMEs, product owners, technology teams, and vendors to gather, analyze, document, validate, and maintain business and systems requirements for insurance product development initiatives. Translate business needs into system-ready detail: Convert product strategies, business rules, product specifications, operational needs, and regulatory considerations into clear business requirements, functional requirements, user stories, use cases, process flows, interface needs, data requirements, and acceptance criteria. Analyze system and process impacts: Assess upstream, downstream, data, integration, operational, reporting, and customer experience impacts across the insurance technology ecosystem. Support solution definition: Partner with solution architects, product owners, engineering teams, QA, vendors, and platform teams to clarify requirements, evaluate solution options, identify dependencies, document assumptions, and support design decisions. Use AI to improve productivity: Apply AI-enabled tools to accelerate first drafts, improve documentation consistency, summarize requirements inputs, identify potential gaps, and explore practical ways to improve effectiveness across the team while applying appropriate review and quality controls. Facilitate working sessions: Lead or support discovery sessions, requirement reviews, process walkthroughs, design discussions, defect triage conversations, and sign-off preparation with business and technology stakeholders. Manage requirement clarity and change: Identify requirement gaps, ambiguity, conflicts, and scope changes; document impacts and raise risks, issues, decisions, and open questions to the appropriate project or program leads. Support testing and validation: Partner with QA, UAT, business SMEs, and engineering teams to ensure test scenarios and acceptance criteria validate business outcomes and integrated system behavior. Maintain traceability and documentation quality: Keep requirements, decisions, assumptions, dependencies, open items, and acceptance criteria organized, current, and traceable throughout the delivery lifecycle. Communicate status and risks: Provide concise updates on requirements progress, open questions, risks, decisions needed, and readiness for design, development, testing, and implementation activities. Primary Deliverables Business requirements and systems requirements documentation for insurance product development programs Functional requirements, user stories, use cases, acceptance criteria, business rules, and process flows Current-state and future-state workflow, data, integration, and system impact documentation Requirement readiness inputs, open-item logs, assumptions, constraints, dependencies, and decision records Impact analysis for scope changes, defects, risks, dependencies, and downstream system impacts Solution-support materials, including options, considerations, tradeoffs, and recommendations for review by project and technical leads UAT and end-to-end testing support artifacts, including scenario inputs, acceptance criteria, and requirement-to-test alignment Concise status updates on requirements progress, risks, decisions, and readiness for design, development, testing, and implementation Minimum Qualifications Bachelor's Degree. 5+ years of experience in Business Analysis, Business Systems Analysis, Product Analysis, Systems Analysis, or a related technology delivery role. 2+ years of experience supporting insurance technology initiatives, preferably across Life, Annuity, Disability, Underwriting, Policy Administration, Product Administration, Illustrations, Billing, Claims, or related insurance operations. Preferred Qualifications 7+ years of progressive business analysis or business systems analysis experience in a technology delivery environment. Working knowledge of insurance product development processes, product specifications, state filing considerations, regulatory impacts, and product launch readiness. Experience documenting requirements for systems, integrations, vendor platforms, or cross-functional delivery initiatives. Strong understanding of the software delivery lifecycle, including discovery, requirements, architecture and design, development, testing, implementation, and production support. Experience creating business requirements, functional specifications, user stories, use cases, process flows, data needs, interface impacts, and acceptance criteria. Ability to facilitate requirements discussions, resolve ambiguity, ask effective questions, and work collaboratively across business and technology teams. Strong communication, analytical, problem-solving, organization, and documentation skills. Experience with Agile, hybrid, and waterfall delivery models, including backlog refinement, sprint planning, release planning, and structured governance. Experience with policy administration systems, underwriting platforms, illustrations, product/rules engines, data integrations, correspondence platforms, reporting, or advisor/customer-facing digital capabilities. Experience working with third-party vendors, managed service partners, enterprise shared service teams, and distributed delivery teams. Familiarity with tools such as Jira, Confluence, ServiceNow, Visio, Miro, Excel, PowerPoint, SQL, or comparable analysis and delivery tools. Professional certification such as CBAP, CCBA, PMI-PBA, CSPO, SAFe, Six Sigma, or similar is a plus. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
08/24/2026
Full time
Business Consultant Insurance, Worksite, & Institutional Technology Full Time, Springfield MA (Hybrid) The Opportunity We are seeking a Business Systems Analyst to support systems requirements and solution definition across insurance product development programs. This Business Systems Analyst role will partner with Product, Operations, Architecture, Engineering, Quality Assurance, Delivery, and vendor teams to translate business objectives into clear, actionable requirements that support the successful delivery of new and enhanced insurance products. The Team The Insurance, Worksite, & Institutional Technology organization supports the technology capabilities required to design, launch, enhance, and service insurance products across Life, Annuity, Disability, and related product lines. The team works across policy administration, new business and underwriting, illustrations, product rules and calculations, data integrations, digital experiences, correspondence, reporting, and downstream operational platforms. The Business Systems Analyst will contribute to successful delivery by producing high-quality requirements, clarifying system impacts, supporting solution alignment, and helping reduce downstream rework. The Impact This position is accountable for analyzing business needs, documenting systems requirements, supporting solution definition, and ensuring requirements are clear, testable, and aligned to product development outcomes. The role supports cross-functional initiatives from discovery through implementation by helping teams understand current-state processes, future-state needs, system impacts, dependencies, data considerations, and acceptance criteria. Success requires strong analytical skills, insurance domain knowledge, collaboration, attention to detail, and the ability to communicate effectively across business and technology stakeholders. Key Responsibilities Elicit and document requirements: Work with business SMEs, product owners, technology teams, and vendors to gather, analyze, document, validate, and maintain business and systems requirements for insurance product development initiatives. Translate business needs into system-ready detail: Convert product strategies, business rules, product specifications, operational needs, and regulatory considerations into clear business requirements, functional requirements, user stories, use cases, process flows, interface needs, data requirements, and acceptance criteria. Analyze system and process impacts: Assess upstream, downstream, data, integration, operational, reporting, and customer experience impacts across the insurance technology ecosystem. Support solution definition: Partner with solution architects, product owners, engineering teams, QA, vendors, and platform teams to clarify requirements, evaluate solution options, identify dependencies, document assumptions, and support design decisions. Use AI to improve productivity: Apply AI-enabled tools to accelerate first drafts, improve documentation consistency, summarize requirements inputs, identify potential gaps, and explore practical ways to improve effectiveness across the team while applying appropriate review and quality controls. Facilitate working sessions: Lead or support discovery sessions, requirement reviews, process walkthroughs, design discussions, defect triage conversations, and sign-off preparation with business and technology stakeholders. Manage requirement clarity and change: Identify requirement gaps, ambiguity, conflicts, and scope changes; document impacts and raise risks, issues, decisions, and open questions to the appropriate project or program leads. Support testing and validation: Partner with QA, UAT, business SMEs, and engineering teams to ensure test scenarios and acceptance criteria validate business outcomes and integrated system behavior. Maintain traceability and documentation quality: Keep requirements, decisions, assumptions, dependencies, open items, and acceptance criteria organized, current, and traceable throughout the delivery lifecycle. Communicate status and risks: Provide concise updates on requirements progress, open questions, risks, decisions needed, and readiness for design, development, testing, and implementation activities. Primary Deliverables Business requirements and systems requirements documentation for insurance product development programs Functional requirements, user stories, use cases, acceptance criteria, business rules, and process flows Current-state and future-state workflow, data, integration, and system impact documentation Requirement readiness inputs, open-item logs, assumptions, constraints, dependencies, and decision records Impact analysis for scope changes, defects, risks, dependencies, and downstream system impacts Solution-support materials, including options, considerations, tradeoffs, and recommendations for review by project and technical leads UAT and end-to-end testing support artifacts, including scenario inputs, acceptance criteria, and requirement-to-test alignment Concise status updates on requirements progress, risks, decisions, and readiness for design, development, testing, and implementation Minimum Qualifications Bachelor's Degree. 5+ years of experience in Business Analysis, Business Systems Analysis, Product Analysis, Systems Analysis, or a related technology delivery role. 2+ years of experience supporting insurance technology initiatives, preferably across Life, Annuity, Disability, Underwriting, Policy Administration, Product Administration, Illustrations, Billing, Claims, or related insurance operations. Preferred Qualifications 7+ years of progressive business analysis or business systems analysis experience in a technology delivery environment. Working knowledge of insurance product development processes, product specifications, state filing considerations, regulatory impacts, and product launch readiness. Experience documenting requirements for systems, integrations, vendor platforms, or cross-functional delivery initiatives. Strong understanding of the software delivery lifecycle, including discovery, requirements, architecture and design, development, testing, implementation, and production support. Experience creating business requirements, functional specifications, user stories, use cases, process flows, data needs, interface impacts, and acceptance criteria. Ability to facilitate requirements discussions, resolve ambiguity, ask effective questions, and work collaboratively across business and technology teams. Strong communication, analytical, problem-solving, organization, and documentation skills. Experience with Agile, hybrid, and waterfall delivery models, including backlog refinement, sprint planning, release planning, and structured governance. Experience with policy administration systems, underwriting platforms, illustrations, product/rules engines, data integrations, correspondence platforms, reporting, or advisor/customer-facing digital capabilities. Experience working with third-party vendors, managed service partners, enterprise shared service teams, and distributed delivery teams. Familiarity with tools such as Jira, Confluence, ServiceNow, Visio, Miro, Excel, PowerPoint, SQL, or comparable analysis and delivery tools. Professional certification such as CBAP, CCBA, PMI-PBA, CSPO, SAFe, Six Sigma, or similar is a plus. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Job Description University Health is seeking an experienced Senior Systems Administrator with deep PeopleSoft expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities •Serve as a senior technical resource for PeopleSoft and ERP-based systems •Provide system administration, analysis, configuration, and ongoing support for production and non-production environments •Lead and support system upgrades, patches, fixes, and enhancements •Perform systems analysis, testing, and post-implementation reviews •Troubleshoot complex system and integration issues across platforms •Support databases, interfaces, data extraction, reporting, and backups •Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution •Participate in change control, standards development, and system documentation •Provide on-call support for assigned enterprise systems Required Experience & Skills •Strong hands-on experience with PeopleSoft (required) to include supporting Human Resources and Payroll functionality • 6+ years of systems administration, programming, or system analysis experience •Experience supporting ERP or large enterprise application environments •Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) •Working knowledge of relational databases (SQL Server, Oracle) •Experience supporting application related hardware such as time clocks, tablets, or similar •Experience supporting Windows and/or UNIX operating systems •Strong analytical, troubleshooting, and documentation skills •Ability to work independently while collaborating across technical and non-technical teams Preferred Experience •Healthcare systems or regulated environments •Experience supporting enterprise platforms such as UKG, Premier, OnBase, ServiceNow, or similar •Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: •Comprehensive medical, dental, and vision coverage •Defined benefit pension plan •Generous paid time off and paid holidays •Tuition assistance and professional development •Stable, mission-driven public healthcare environment •Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned PeopleSoft systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply.
08/23/2026
Full time
Job Description University Health is seeking an experienced Senior Systems Administrator with deep PeopleSoft expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities •Serve as a senior technical resource for PeopleSoft and ERP-based systems •Provide system administration, analysis, configuration, and ongoing support for production and non-production environments •Lead and support system upgrades, patches, fixes, and enhancements •Perform systems analysis, testing, and post-implementation reviews •Troubleshoot complex system and integration issues across platforms •Support databases, interfaces, data extraction, reporting, and backups •Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution •Participate in change control, standards development, and system documentation •Provide on-call support for assigned enterprise systems Required Experience & Skills •Strong hands-on experience with PeopleSoft (required) to include supporting Human Resources and Payroll functionality • 6+ years of systems administration, programming, or system analysis experience •Experience supporting ERP or large enterprise application environments •Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) •Working knowledge of relational databases (SQL Server, Oracle) •Experience supporting application related hardware such as time clocks, tablets, or similar •Experience supporting Windows and/or UNIX operating systems •Strong analytical, troubleshooting, and documentation skills •Ability to work independently while collaborating across technical and non-technical teams Preferred Experience •Healthcare systems or regulated environments •Experience supporting enterprise platforms such as UKG, Premier, OnBase, ServiceNow, or similar •Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: •Comprehensive medical, dental, and vision coverage •Defined benefit pension plan •Generous paid time off and paid holidays •Tuition assistance and professional development •Stable, mission-driven public healthcare environment •Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned PeopleSoft systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply.
Job Description Top Skills: 1.) Strong ServiceNow experience supporting incident, change, testing and release in Agile/Scrum environment 2.) 5+ years experience performing Business Analysis; working across cross functional teams, developing and delivering communications, status updates and managing schedules for critical path activities 3) Knowledge and understanding of SDLC and testing experience in a Compliance or GRC function preferred 4) Strong SDLC Business Analysis experience with exposure to ServiceNow can be considered Description: We are seeking a highly skilled Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst with a unique blend of cybersecurity risk management expertise, ServiceNow platform experience, and strong business analysis capabilities. The ideal candidate will possess demonstrated experience translating business requirements into actionable solutions, developing business use cases, documenting functional requirements, coordinating user acceptance testing (UAT), and driving platform enhancements from concept through implementation. The successful candidate will have a strong understanding of Governance, Risk, and Compliance (GRC) principles and frameworks, coupled with the ability to analyze business processes, identify opportunities for improvement, and support the optimization of risk management workflows through technology-enabled solutions. This role requires a strategic thinker who can bridge the gap between cybersecurity, business stakeholders, and technical teams to drive informed risk-based decisions and continuous process improvement. As a member of the Cybersecurity Vendor Risk Management team, this role will evaluate and monitor third-party risks while serving as a key liaison between business stakeholders and technology teams. Responsibilities include gathering and documenting business requirements, developing detailed use cases and process flows, managing enhancement requests, supporting system configuration and testing activities, and ensuring risk management processes are effectively supported through enterprise platforms and tools. Job Type & Location This is a Contract position based out of Waukegan, IL. Pay and Benefits The pay range for this position is $45.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waukegan,IL. Application Deadline This position is anticipated to close on Sep 2, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/23/2026
Full time
Job Description Top Skills: 1.) Strong ServiceNow experience supporting incident, change, testing and release in Agile/Scrum environment 2.) 5+ years experience performing Business Analysis; working across cross functional teams, developing and delivering communications, status updates and managing schedules for critical path activities 3) Knowledge and understanding of SDLC and testing experience in a Compliance or GRC function preferred 4) Strong SDLC Business Analysis experience with exposure to ServiceNow can be considered Description: We are seeking a highly skilled Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst with a unique blend of cybersecurity risk management expertise, ServiceNow platform experience, and strong business analysis capabilities. The ideal candidate will possess demonstrated experience translating business requirements into actionable solutions, developing business use cases, documenting functional requirements, coordinating user acceptance testing (UAT), and driving platform enhancements from concept through implementation. The successful candidate will have a strong understanding of Governance, Risk, and Compliance (GRC) principles and frameworks, coupled with the ability to analyze business processes, identify opportunities for improvement, and support the optimization of risk management workflows through technology-enabled solutions. This role requires a strategic thinker who can bridge the gap between cybersecurity, business stakeholders, and technical teams to drive informed risk-based decisions and continuous process improvement. As a member of the Cybersecurity Vendor Risk Management team, this role will evaluate and monitor third-party risks while serving as a key liaison between business stakeholders and technology teams. Responsibilities include gathering and documenting business requirements, developing detailed use cases and process flows, managing enhancement requests, supporting system configuration and testing activities, and ensuring risk management processes are effectively supported through enterprise platforms and tools. Job Type & Location This is a Contract position based out of Waukegan, IL. Pay and Benefits The pay range for this position is $45.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waukegan,IL. Application Deadline This position is anticipated to close on Sep 2, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description Job Description Primary Responsibilities: • Monitors network management system and engages telecom providers to drive restoral efforts. • Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information. • Solves systems and network problems/questions with limited scope and complexity. • Applies technical knowledge to oversee high availability IP networks, messaging systems, and Air to Ground data communications equipment and systems. • Identifies resolutions of routine technical queries from Aerospace CAS customers and CAS Business Units. • Takes guidance from other team members or management to resolve less routine issues. • Works with Senior Team Members to resolve moderate to complex issues with critical customer services. May take the lead role in resolving less complex issues. • Uses discretion to interpret and apply established processes. Errors could cause prolonged or wider spread failures. • Monitors and troubleshoots system performance, troubleshoots, resolves, or escalates network issues. • Understands deployment, configuration, and maintenance routines and develops tools to make the process more efficient. • Participates in network solutions design and configurations. • Analyzes issues and provides customers with guidance to resolve problems • Individual job duties may vary. • This is a 24 x 7 365 Operation Center which requires working some weekends and holidays. • Strong Customer Service skills This position is for Overnight Shift 11 PM - 7:30 AM Skills Noc, Ccna, Networking protocols, Network troubleshooting, Network monitoring, Network operations center, Network operations Top Skills Details Noc,Ccna,Networking protocols Additional Skills & Qualifications Basic Qualifications: • Knowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing. • Knowledge and understanding of ITIL/ITSM concepts and practices. • This position requires AA/AS degree or other 2-year post high school training with a minimum of 6 years of relevant experience. • In the absence of a HS diploma, GED or AA/AS degree, 8 years of relevant experience is required OR • A Bachelor's degree in the appropriate discipline and less than 2 years of relevant experience. • Must be authorized to work in the U.S. without sponsorship now or in the future. Will not offer sponsorship for this position. Preferred Qualifications: • Knowledge of Remedy, Netcool, Office 0365, ServiceNow • CCNA certification Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Annapolis, MD. Pay and Benefits The pay range for this position is $27.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Annapolis,MD. Application Deadline This position is anticipated to close on Sep 4, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/23/2026
Full time
Job Description Description Job Description Primary Responsibilities: • Monitors network management system and engages telecom providers to drive restoral efforts. • Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information. • Solves systems and network problems/questions with limited scope and complexity. • Applies technical knowledge to oversee high availability IP networks, messaging systems, and Air to Ground data communications equipment and systems. • Identifies resolutions of routine technical queries from Aerospace CAS customers and CAS Business Units. • Takes guidance from other team members or management to resolve less routine issues. • Works with Senior Team Members to resolve moderate to complex issues with critical customer services. May take the lead role in resolving less complex issues. • Uses discretion to interpret and apply established processes. Errors could cause prolonged or wider spread failures. • Monitors and troubleshoots system performance, troubleshoots, resolves, or escalates network issues. • Understands deployment, configuration, and maintenance routines and develops tools to make the process more efficient. • Participates in network solutions design and configurations. • Analyzes issues and provides customers with guidance to resolve problems • Individual job duties may vary. • This is a 24 x 7 365 Operation Center which requires working some weekends and holidays. • Strong Customer Service skills This position is for Overnight Shift 11 PM - 7:30 AM Skills Noc, Ccna, Networking protocols, Network troubleshooting, Network monitoring, Network operations center, Network operations Top Skills Details Noc,Ccna,Networking protocols Additional Skills & Qualifications Basic Qualifications: • Knowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing. • Knowledge and understanding of ITIL/ITSM concepts and practices. • This position requires AA/AS degree or other 2-year post high school training with a minimum of 6 years of relevant experience. • In the absence of a HS diploma, GED or AA/AS degree, 8 years of relevant experience is required OR • A Bachelor's degree in the appropriate discipline and less than 2 years of relevant experience. • Must be authorized to work in the U.S. without sponsorship now or in the future. Will not offer sponsorship for this position. Preferred Qualifications: • Knowledge of Remedy, Netcool, Office 0365, ServiceNow • CCNA certification Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Annapolis, MD. Pay and Benefits The pay range for this position is $27.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Annapolis,MD. Application Deadline This position is anticipated to close on Sep 4, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Top Skills: 1.) Strong ServiceNow experience supporting incident, change, testing and release in Agile/Scrum environment 2.) 5+ years experience performing Business Analysis; working across cross functional teams, developing and delivering communications, status updates and managing schedules for critical path activities 3) Knowledge and understanding of SDLC and testing experience in a Compliance or GRC function preferred 4) Strong SDLC Business Analysis experience with exposure to ServiceNow can be considered Description: We are seeking a highly skilled Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst with a unique blend of cybersecurity risk management expertise, ServiceNow platform experience, and strong business analysis capabilities. The ideal candidate will possess demonstrated experience translating business requirements into actionable solutions, developing business use cases, documenting functional requirements, coordinating user acceptance testing (UAT), and driving platform enhancements from concept through implementation. The successful candidate will have a strong understanding of Governance, Risk, and Compliance (GRC) principles and frameworks, coupled with the ability to analyze business processes, identify opportunities for improvement, and support the optimization of risk management workflows through technology-enabled solutions. This role requires a strategic thinker who can bridge the gap between cybersecurity, business stakeholders, and technical teams to drive informed risk-based decisions and continuous process improvement. As a member of the Cybersecurity Vendor Risk Management team, this role will evaluate and monitor third-party risks while serving as a key liaison between business stakeholders and technology teams. Responsibilities include gathering and documenting business requirements, developing detailed use cases and process flows, managing enhancement requests, supporting system configuration and testing activities, and ensuring risk management processes are effectively supported through enterprise platforms and tools. Job Type & Location This is a Contract position based out of Waukegan, IL. Pay and Benefits The pay range for this position is $45.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waukegan,IL. Application Deadline This position is anticipated to close on Sep 2, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/23/2026
Full time
Job Description Top Skills: 1.) Strong ServiceNow experience supporting incident, change, testing and release in Agile/Scrum environment 2.) 5+ years experience performing Business Analysis; working across cross functional teams, developing and delivering communications, status updates and managing schedules for critical path activities 3) Knowledge and understanding of SDLC and testing experience in a Compliance or GRC function preferred 4) Strong SDLC Business Analysis experience with exposure to ServiceNow can be considered Description: We are seeking a highly skilled Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst with a unique blend of cybersecurity risk management expertise, ServiceNow platform experience, and strong business analysis capabilities. The ideal candidate will possess demonstrated experience translating business requirements into actionable solutions, developing business use cases, documenting functional requirements, coordinating user acceptance testing (UAT), and driving platform enhancements from concept through implementation. The successful candidate will have a strong understanding of Governance, Risk, and Compliance (GRC) principles and frameworks, coupled with the ability to analyze business processes, identify opportunities for improvement, and support the optimization of risk management workflows through technology-enabled solutions. This role requires a strategic thinker who can bridge the gap between cybersecurity, business stakeholders, and technical teams to drive informed risk-based decisions and continuous process improvement. As a member of the Cybersecurity Vendor Risk Management team, this role will evaluate and monitor third-party risks while serving as a key liaison between business stakeholders and technology teams. Responsibilities include gathering and documenting business requirements, developing detailed use cases and process flows, managing enhancement requests, supporting system configuration and testing activities, and ensuring risk management processes are effectively supported through enterprise platforms and tools. Job Type & Location This is a Contract position based out of Waukegan, IL. Pay and Benefits The pay range for this position is $45.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waukegan,IL. Application Deadline This position is anticipated to close on Sep 2, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description Job Description Primary Responsibilities: • Monitors network management system and engages telecom providers to drive restoral efforts. • Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information. • Solves systems and network problems/questions with limited scope and complexity. • Applies technical knowledge to oversee high availability IP networks, messaging systems, and Air to Ground data communications equipment and systems. • Identifies resolutions of routine technical queries from Aerospace CAS customers and CAS Business Units. • Takes guidance from other team members or management to resolve less routine issues. • Works with Senior Team Members to resolve moderate to complex issues with critical customer services. May take the lead role in resolving less complex issues. • Uses discretion to interpret and apply established processes. Errors could cause prolonged or wider spread failures. • Monitors and troubleshoots system performance, troubleshoots, resolves, or escalates network issues. • Understands deployment, configuration, and maintenance routines and develops tools to make the process more efficient. • Participates in network solutions design and configurations. • Analyzes issues and provides customers with guidance to resolve problems • Individual job duties may vary. • This is a 24 x 7 365 Operation Center which requires working some weekends and holidays. • Strong Customer Service skills This position is for Overnight Shift 11 PM - 7:30 AM Skills Noc, Ccna, Networking protocols, Network troubleshooting, Network monitoring, Network operations center, Network operations Top Skills Details Noc,Ccna,Networking protocols Additional Skills & Qualifications Basic Qualifications: • Knowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing. • Knowledge and understanding of ITIL/ITSM concepts and practices. • This position requires AA/AS degree or other 2-year post high school training with a minimum of 6 years of relevant experience. • In the absence of a HS diploma, GED or AA/AS degree, 8 years of relevant experience is required OR • A Bachelor's degree in the appropriate discipline and less than 2 years of relevant experience. • Must be authorized to work in the U.S. without sponsorship now or in the future. Will not offer sponsorship for this position. Preferred Qualifications: • Knowledge of Remedy, Netcool, Office 0365, ServiceNow • CCNA certification Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Annapolis, MD. Pay and Benefits The pay range for this position is $27.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Annapolis,MD. Application Deadline This position is anticipated to close on Sep 4, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/23/2026
Full time
Job Description Description Job Description Primary Responsibilities: • Monitors network management system and engages telecom providers to drive restoral efforts. • Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information. • Solves systems and network problems/questions with limited scope and complexity. • Applies technical knowledge to oversee high availability IP networks, messaging systems, and Air to Ground data communications equipment and systems. • Identifies resolutions of routine technical queries from Aerospace CAS customers and CAS Business Units. • Takes guidance from other team members or management to resolve less routine issues. • Works with Senior Team Members to resolve moderate to complex issues with critical customer services. May take the lead role in resolving less complex issues. • Uses discretion to interpret and apply established processes. Errors could cause prolonged or wider spread failures. • Monitors and troubleshoots system performance, troubleshoots, resolves, or escalates network issues. • Understands deployment, configuration, and maintenance routines and develops tools to make the process more efficient. • Participates in network solutions design and configurations. • Analyzes issues and provides customers with guidance to resolve problems • Individual job duties may vary. • This is a 24 x 7 365 Operation Center which requires working some weekends and holidays. • Strong Customer Service skills This position is for Overnight Shift 11 PM - 7:30 AM Skills Noc, Ccna, Networking protocols, Network troubleshooting, Network monitoring, Network operations center, Network operations Top Skills Details Noc,Ccna,Networking protocols Additional Skills & Qualifications Basic Qualifications: • Knowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing. • Knowledge and understanding of ITIL/ITSM concepts and practices. • This position requires AA/AS degree or other 2-year post high school training with a minimum of 6 years of relevant experience. • In the absence of a HS diploma, GED or AA/AS degree, 8 years of relevant experience is required OR • A Bachelor's degree in the appropriate discipline and less than 2 years of relevant experience. • Must be authorized to work in the U.S. without sponsorship now or in the future. Will not offer sponsorship for this position. Preferred Qualifications: • Knowledge of Remedy, Netcool, Office 0365, ServiceNow • CCNA certification Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Annapolis, MD. Pay and Benefits The pay range for this position is $27.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Annapolis,MD. Application Deadline This position is anticipated to close on Sep 4, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description We are seeking a highly skilled Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst with a unique blend of cybersecurity risk management expertise, ServiceNow platform experience, and strong business analysis capabilities. The ideal candidate will possess demonstrated experience translating business requirements into actionable solutions, developing business use cases, documenting functional requirements, coordinating user acceptance testing (UAT), and driving platform enhancements from concept through implementation. The successful candidate will have a strong understanding of Governance, Risk, and Compliance (GRC) principles and frameworks, coupled with the ability to analyze business processes, identify opportunities for improvement, and support the optimization of risk management workflows through technology-enabled solutions. This role requires a strategic thinker who can bridge the gap between cybersecurity, business stakeholders, and technical teams to drive informed risk-based decisions and continuous process improvement. As a member of the Cybersecurity Vendor Risk Management team, this role will evaluate and monitor third-party risks while serving as a key liaison between business stakeholders and technology teams. Responsibilities include gathering and documenting business requirements, developing detailed use cases and process flows, managing enhancement requests, supporting system configuration and testing activities, and ensuring risk management processes are effectively supported through enterprise platforms and tools. Skills Risk management, Cyber security, Third party risk, Risk analysis, Compliance Top Skills Details Risk management,Cyber security,Third party risk,Risk analysis Additional Skills & Qualifications Bachelor's degree in Information Security, Computer Science, or related field; or equivalent experience. 3+ years of experience in cybersecurity risk analysis or related field. Strong analytical skills, ability to work independently, and collaborative interpersonal skills. Experience in business analysis, including requirements gathering and test case development. Experience Level Expert Level Job Type & Location This is a Contract position based out of North Chicago, IL. Pay and Benefits The pay range for this position is $45.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Chicago,IL. Application Deadline This position is anticipated to close on Aug 25, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Description We are seeking a highly skilled Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst with a unique blend of cybersecurity risk management expertise, ServiceNow platform experience, and strong business analysis capabilities. The ideal candidate will possess demonstrated experience translating business requirements into actionable solutions, developing business use cases, documenting functional requirements, coordinating user acceptance testing (UAT), and driving platform enhancements from concept through implementation. The successful candidate will have a strong understanding of Governance, Risk, and Compliance (GRC) principles and frameworks, coupled with the ability to analyze business processes, identify opportunities for improvement, and support the optimization of risk management workflows through technology-enabled solutions. This role requires a strategic thinker who can bridge the gap between cybersecurity, business stakeholders, and technical teams to drive informed risk-based decisions and continuous process improvement. As a member of the Cybersecurity Vendor Risk Management team, this role will evaluate and monitor third-party risks while serving as a key liaison between business stakeholders and technology teams. Responsibilities include gathering and documenting business requirements, developing detailed use cases and process flows, managing enhancement requests, supporting system configuration and testing activities, and ensuring risk management processes are effectively supported through enterprise platforms and tools. Skills Risk management, Cyber security, Third party risk, Risk analysis, Compliance Top Skills Details Risk management,Cyber security,Third party risk,Risk analysis Additional Skills & Qualifications Bachelor's degree in Information Security, Computer Science, or related field; or equivalent experience. 3+ years of experience in cybersecurity risk analysis or related field. Strong analytical skills, ability to work independently, and collaborative interpersonal skills. Experience in business analysis, including requirements gathering and test case development. Experience Level Expert Level Job Type & Location This is a Contract position based out of North Chicago, IL. Pay and Benefits The pay range for this position is $45.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Chicago,IL. Application Deadline This position is anticipated to close on Aug 25, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description TEKsystems has a need for a Data Center Technician for our customer in South Denver/DTC for a 1 year+ W2 hourly contract opportunity. Contractor MUST be willing to working NIGHT SHIFT . Overview: Will be helping manage daily data center technician duties during this shift. Shift: NIGHTS - Mon-Thurs, 8pm-6am DUTIES: Duties include walking facility; monitor alarms for issues with network, servers, wifi, hardware and escalate if needed; troubleshooting basic cable, server, hardware issues; support deliveries that arrive; move cable/reboot server if needed; manage alarms and escalate to on-call techs; any basic understanding of UPS/power generators/HVAC / facility systems would be ideal Top Skills Details: 3-5+ years experience in data centers or Co-Lo's Technical experience within cabling, server install/troubleshooting, hardware fix/installs, rack/stack Any experience with ticketing systems such as ServiceNow, Remedy, etc Any level of experience running cables, testing or terminating would be a plus Any exposure to building automation systems and interacting with HVAC, generator systems and overall facility systems. Job Type & Location This is a Contract position based out of Centennial, CO. Pay and Benefits The pay range for this position is $29.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Centennial,CO. Application Deadline This position is anticipated to close on Sep 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description TEKsystems has a need for a Data Center Technician for our customer in South Denver/DTC for a 1 year+ W2 hourly contract opportunity. Contractor MUST be willing to working NIGHT SHIFT . Overview: Will be helping manage daily data center technician duties during this shift. Shift: NIGHTS - Mon-Thurs, 8pm-6am DUTIES: Duties include walking facility; monitor alarms for issues with network, servers, wifi, hardware and escalate if needed; troubleshooting basic cable, server, hardware issues; support deliveries that arrive; move cable/reboot server if needed; manage alarms and escalate to on-call techs; any basic understanding of UPS/power generators/HVAC / facility systems would be ideal Top Skills Details: 3-5+ years experience in data centers or Co-Lo's Technical experience within cabling, server install/troubleshooting, hardware fix/installs, rack/stack Any experience with ticketing systems such as ServiceNow, Remedy, etc Any level of experience running cables, testing or terminating would be a plus Any exposure to building automation systems and interacting with HVAC, generator systems and overall facility systems. Job Type & Location This is a Contract position based out of Centennial, CO. Pay and Benefits The pay range for this position is $29.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Centennial,CO. Application Deadline This position is anticipated to close on Sep 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description We are seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. The candidate will obtain and maintain System Administrator andor Network Administrator II functions and services in support of the agency and customers on Unclassified, Secret, and Top-Secret networks. The candidate will monitor, manage, troubleshoot, fix/repair, install security patches, and communicate the health of the DTRA IT Server, Storage, and Network infrastructures to ensure continuous, secure, and efficient access to the full range of DTRA partners. They will provide the full range of support services required to manage the day-to-day operations and systems administration of the DTRA IT computing environment, ensuring reliable, secure, and efficient availability of the current and evolving DTRA IT services and capabilities. The candidate must be proficient in Active Directory and managing user accounts and security groups for the agency. Candidate will support the Network Operations and Security Center (NOSC) for the Agency on a 24x7x365 basis, in accordance with requirements for a Defense Threat Reduction Agency NOSC and appropriate DoD Directives. Included in this objective, the candidate will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available. Will be responsible to triage degradations and outages by isolating the issue, performing remediation and troubleshooting steps, escalating as needed, and following through to resolution. The candidate must be proficient in communication skills to all levels of government and contractor leadership. Will be responsible for reporting and conducting triage with vendors, DoD, and Government agencies. This includes opening incident tickets with these organizations and provide critical data for triage. Will be responsible for drafting and sending Outage Notification email reports for initial, updated, and resolved critical network events while adhering to established timelines for notification of critical network events and established Standard Operating Procedures. The candidate will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient in the ServiceNow Ticket system. Will be responsible for creating incident tickets, reports, tasks, and change requests. Primary Responsibilities: • Support Tier I-III system, networking, and engineering personnel to ensure network troubleshooting efforts • Oversee real-time monitoring of global enterprise networks using DoD-approved tools (e.g., SolarWinds) • Develop and enforce operational procedures, incident response workflows, and escalation protocols. • Interface with Mission Partners, DISA, Joint Forces, and Combatant Commands on network status, issues, and operational impacts. • Prepare and deliver operational briefs, after-action reports (AARs), and executive summaries to leadership. • Troubleshoot, resolve, and/or escalate technical issues based on ticket assignments, deskside or remotely, as necessary. • Correlate events and incidents for management of Information Technology (IT) Services. • Provide great and prompt customer service to DTRA personnel by assisting them with IT-related issues. • Document and communicate degradation of services or outage issues to customers and help with resolution. • Follow ITSM and ITIL processes to ensure quality of services and prompt resolution. • Utilize ServiceNow for queue and work management, ensuring assigned tickets stay within the program's AQL/SLA commitments and are properly documented Top Skills' Details • BS degree and 8-12 years or Masters with 6-10 years of prior relevant experience in a network operations, help desk, or IT support role. Specific experience, education and training may be considered in lieu of degree. • Familiarity with monitoring tools (e.g., SolarWinds). • Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and network protocols. • Must possess an active Security+ or equivalent prior to start. • Must possess an active DoD TS/SCI at time of consideration. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Fort Belvoir, VA. Pay and Benefits The pay range for this position is $55.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Belvoir,VA. Application Deadline This position is anticipated to close on Aug 31, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Description We are seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. The candidate will obtain and maintain System Administrator andor Network Administrator II functions and services in support of the agency and customers on Unclassified, Secret, and Top-Secret networks. The candidate will monitor, manage, troubleshoot, fix/repair, install security patches, and communicate the health of the DTRA IT Server, Storage, and Network infrastructures to ensure continuous, secure, and efficient access to the full range of DTRA partners. They will provide the full range of support services required to manage the day-to-day operations and systems administration of the DTRA IT computing environment, ensuring reliable, secure, and efficient availability of the current and evolving DTRA IT services and capabilities. The candidate must be proficient in Active Directory and managing user accounts and security groups for the agency. Candidate will support the Network Operations and Security Center (NOSC) for the Agency on a 24x7x365 basis, in accordance with requirements for a Defense Threat Reduction Agency NOSC and appropriate DoD Directives. Included in this objective, the candidate will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available. Will be responsible to triage degradations and outages by isolating the issue, performing remediation and troubleshooting steps, escalating as needed, and following through to resolution. The candidate must be proficient in communication skills to all levels of government and contractor leadership. Will be responsible for reporting and conducting triage with vendors, DoD, and Government agencies. This includes opening incident tickets with these organizations and provide critical data for triage. Will be responsible for drafting and sending Outage Notification email reports for initial, updated, and resolved critical network events while adhering to established timelines for notification of critical network events and established Standard Operating Procedures. The candidate will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient in the ServiceNow Ticket system. Will be responsible for creating incident tickets, reports, tasks, and change requests. Primary Responsibilities: • Support Tier I-III system, networking, and engineering personnel to ensure network troubleshooting efforts • Oversee real-time monitoring of global enterprise networks using DoD-approved tools (e.g., SolarWinds) • Develop and enforce operational procedures, incident response workflows, and escalation protocols. • Interface with Mission Partners, DISA, Joint Forces, and Combatant Commands on network status, issues, and operational impacts. • Prepare and deliver operational briefs, after-action reports (AARs), and executive summaries to leadership. • Troubleshoot, resolve, and/or escalate technical issues based on ticket assignments, deskside or remotely, as necessary. • Correlate events and incidents for management of Information Technology (IT) Services. • Provide great and prompt customer service to DTRA personnel by assisting them with IT-related issues. • Document and communicate degradation of services or outage issues to customers and help with resolution. • Follow ITSM and ITIL processes to ensure quality of services and prompt resolution. • Utilize ServiceNow for queue and work management, ensuring assigned tickets stay within the program's AQL/SLA commitments and are properly documented Top Skills' Details • BS degree and 8-12 years or Masters with 6-10 years of prior relevant experience in a network operations, help desk, or IT support role. Specific experience, education and training may be considered in lieu of degree. • Familiarity with monitoring tools (e.g., SolarWinds). • Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and network protocols. • Must possess an active Security+ or equivalent prior to start. • Must possess an active DoD TS/SCI at time of consideration. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Fort Belvoir, VA. Pay and Benefits The pay range for this position is $55.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Belvoir,VA. Application Deadline This position is anticipated to close on Aug 31, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description Experienced AV / Telepresence Engineer with strong Cisco WebEx hardware expertise and enterprise conference room support experience. This is a highly hands-on, on-site role supporting multiple locations, ideal for someone who thrives in troubleshooting AV environments and is comfortable working across WebEx and Microsoft Teams ecosystems. • Hardware Support & Maintenance: In partnership with Cisco Managed Services, install, configure, manage, and maintain Cisco Webex hardware and connected peripherals (i.e. - QSC, Shure, Crestron, etc.) across conference rooms and executive offices on site at the THD Corp ATL HQ location plus satellite sites within range. • AV Experience Management: Ensure optimal audio and visual quality in all meeting spaces by routinely calibrating cameras, microphones, displays, and control panels. • Vendor & Stakeholder Collaboration: Work closely with AV integrators, hardware vendors, and internal IT teams (such as networking and security) to implement upgrades, resolution of TP support tickets and project assignments, and resolve critical hardware failures. • Documentation & Training: Create and maintain standard operating procedures (SOPs), system diagrams, platform documentation, and troubleshooting guides. Provide occasional training to end-users on how to effectively use room systems. • Standard Room Equipment quotes and procurement assistance • Networking Fundamentals: Solid understanding of network protocols relevant to AV over IP, including QoS, SIP, H.323, TCP/IP, RTMP, CVI, and bandwidth management. • Microsoft Teams Mastery: Strong technical knowledge of the Microsoft Teams ecosystem, especially Microsoft Teams Rooms (MTR) and Teams Admin Center. • Microsoft Teams Operations: Provide Tier 2/Tier 3 operational support for Microsoft Teams, including Teams Rooms (MTR), live events, town halls, voice/video routing, and end-user meeting support. • Familiarity with enterprise ticketing systems (e.g., ServiceNow). Skills Hardware Support Maintenance, cisco hardware, Webex hardware, Cisco Managed Services, hardware support, Hardware maintenance Top Skills Details Hardware Support Maintenance,cisco hardware,Webex hardware,Cisco Managed Services,hardware support,Hardware maintenance Additional Skills & Qualifications Capable of managing workload independently, highly organized, & self-motivated (This is also why this role is open, the manager sits remotely out of Florida and NEEDS a reliable and motivated person to be able to do this work) a.) Track intake requests, room deployments, pre-check schedules, and support tickets. b.) Maintain accountability and follow through on assigned tasks in a fast-moving environment. • Presentation and temperament suitable for corporate environment • Strong communication skills (written, verbal) • Strong organizational skills, ability to manage multiple tasks spanning cross-functional teams Experience Level Expert Level Job Type & Location This is a Contract position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Atlanta,GA. Application Deadline This position is anticipated to close on Aug 21, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Description Experienced AV / Telepresence Engineer with strong Cisco WebEx hardware expertise and enterprise conference room support experience. This is a highly hands-on, on-site role supporting multiple locations, ideal for someone who thrives in troubleshooting AV environments and is comfortable working across WebEx and Microsoft Teams ecosystems. • Hardware Support & Maintenance: In partnership with Cisco Managed Services, install, configure, manage, and maintain Cisco Webex hardware and connected peripherals (i.e. - QSC, Shure, Crestron, etc.) across conference rooms and executive offices on site at the THD Corp ATL HQ location plus satellite sites within range. • AV Experience Management: Ensure optimal audio and visual quality in all meeting spaces by routinely calibrating cameras, microphones, displays, and control panels. • Vendor & Stakeholder Collaboration: Work closely with AV integrators, hardware vendors, and internal IT teams (such as networking and security) to implement upgrades, resolution of TP support tickets and project assignments, and resolve critical hardware failures. • Documentation & Training: Create and maintain standard operating procedures (SOPs), system diagrams, platform documentation, and troubleshooting guides. Provide occasional training to end-users on how to effectively use room systems. • Standard Room Equipment quotes and procurement assistance • Networking Fundamentals: Solid understanding of network protocols relevant to AV over IP, including QoS, SIP, H.323, TCP/IP, RTMP, CVI, and bandwidth management. • Microsoft Teams Mastery: Strong technical knowledge of the Microsoft Teams ecosystem, especially Microsoft Teams Rooms (MTR) and Teams Admin Center. • Microsoft Teams Operations: Provide Tier 2/Tier 3 operational support for Microsoft Teams, including Teams Rooms (MTR), live events, town halls, voice/video routing, and end-user meeting support. • Familiarity with enterprise ticketing systems (e.g., ServiceNow). Skills Hardware Support Maintenance, cisco hardware, Webex hardware, Cisco Managed Services, hardware support, Hardware maintenance Top Skills Details Hardware Support Maintenance,cisco hardware,Webex hardware,Cisco Managed Services,hardware support,Hardware maintenance Additional Skills & Qualifications Capable of managing workload independently, highly organized, & self-motivated (This is also why this role is open, the manager sits remotely out of Florida and NEEDS a reliable and motivated person to be able to do this work) a.) Track intake requests, room deployments, pre-check schedules, and support tickets. b.) Maintain accountability and follow through on assigned tasks in a fast-moving environment. • Presentation and temperament suitable for corporate environment • Strong communication skills (written, verbal) • Strong organizational skills, ability to manage multiple tasks spanning cross-functional teams Experience Level Expert Level Job Type & Location This is a Contract position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Atlanta,GA. Application Deadline This position is anticipated to close on Aug 21, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description The Digital Modernization Sector has a career opportunity for a System Integration Test Manager supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA's operational mission through innovation, and support to DISA's mission partners. Candidate must be able to be on site at Fort Meade daily. At a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification. The ServiceNow System Integration Test Manager is responsible for working within a fast paced, Agile team to verify and validate changes made to the system as well as develop more efficient and modern test techniques and processes through automation testing. The ServiceNow System Integration Test Manager will perform validations of configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand and confirm the delivery of the digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Understanding of systems engineering principles, including requirements analysis and design. Work with the team to ensure delivery of quality software using Agile Scrum development and test practices. Create automation tests utilizing the ServiceNow's Automation Test Framework (ATFs) Implement continuous automated regression testing to improve system reliability, reduce deployment risk, and accelerate delivery of mission capabilities. Establish automated regression testing to ensure new capabilities do not impact existing mission-critical functionality. Analyze capability requirements and collaborate with the technical leads to ensure verifiable implementations. Support identifying the testable acceptance criteria in user stories. Test ServiceNow capabilities developed as part of user stories defined in the sprint plan. Support the independent testers with development and execution of test procedures. Participate in sprint reviews to address testing results. Participate and guide the team in sprint planning sessions. Translating and interpreting functional requirements into test cases. Perform regression testing, covering full suite of Operational Test Scenarios for builds and/or images to be delivered to customer. Prepare test report summarizing test results including anomalies, systems errors, and configuration changes. Support the software configuration management process and understand software components and their interface requirements. Develop detailed test plans, test data, and define test acceptance criteria. Support customer demonstration, data prep and UAT activities. Use the Atlassian Jira tool to document and maintain all testing updates and creation of defects. Assist in maintaining the validation portion of the requirements traceability for software systems (RVTM). Works with and mentor junior developers to guide and coach them throughout each project. Basic Qualifications Requires a US Citizenship. Obtain an active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire. Hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support Bachelor's Degree with 8 - 12 years of relevant experience or master's with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. Test data management and testing automation. Familiarity with the ServiceNow platform Experience with DevOps, continuous integration tools and source control tools. Experience with agile development and testing methodologies. The ability to work on a multidisciplinary team. Willing to assist and train junior testers. Preferred Qualifications Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. Prior knowledge and experience with ServiceNow's ATFs Experience designing, implementing, and maintaining automated testing frameworks for software development. ServiceNow Platforms modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Custom applications, Orchestration, Workflows, Service Catalog. Demonstrated ability to perform code analysis and troubleshoot difficult technical issues, ability to identify system deficiencies and recommend solutions. Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting:August 12, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at -benefits. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
08/22/2026
Full time
Job Description Description The Digital Modernization Sector has a career opportunity for a System Integration Test Manager supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA's operational mission through innovation, and support to DISA's mission partners. Candidate must be able to be on site at Fort Meade daily. At a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification. The ServiceNow System Integration Test Manager is responsible for working within a fast paced, Agile team to verify and validate changes made to the system as well as develop more efficient and modern test techniques and processes through automation testing. The ServiceNow System Integration Test Manager will perform validations of configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand and confirm the delivery of the digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Understanding of systems engineering principles, including requirements analysis and design. Work with the team to ensure delivery of quality software using Agile Scrum development and test practices. Create automation tests utilizing the ServiceNow's Automation Test Framework (ATFs) Implement continuous automated regression testing to improve system reliability, reduce deployment risk, and accelerate delivery of mission capabilities. Establish automated regression testing to ensure new capabilities do not impact existing mission-critical functionality. Analyze capability requirements and collaborate with the technical leads to ensure verifiable implementations. Support identifying the testable acceptance criteria in user stories. Test ServiceNow capabilities developed as part of user stories defined in the sprint plan. Support the independent testers with development and execution of test procedures. Participate in sprint reviews to address testing results. Participate and guide the team in sprint planning sessions. Translating and interpreting functional requirements into test cases. Perform regression testing, covering full suite of Operational Test Scenarios for builds and/or images to be delivered to customer. Prepare test report summarizing test results including anomalies, systems errors, and configuration changes. Support the software configuration management process and understand software components and their interface requirements. Develop detailed test plans, test data, and define test acceptance criteria. Support customer demonstration, data prep and UAT activities. Use the Atlassian Jira tool to document and maintain all testing updates and creation of defects. Assist in maintaining the validation portion of the requirements traceability for software systems (RVTM). Works with and mentor junior developers to guide and coach them throughout each project. Basic Qualifications Requires a US Citizenship. Obtain an active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire. Hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support Bachelor's Degree with 8 - 12 years of relevant experience or master's with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. Test data management and testing automation. Familiarity with the ServiceNow platform Experience with DevOps, continuous integration tools and source control tools. Experience with agile development and testing methodologies. The ability to work on a multidisciplinary team. Willing to assist and train junior testers. Preferred Qualifications Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. Prior knowledge and experience with ServiceNow's ATFs Experience designing, implementing, and maintaining automated testing frameworks for software development. ServiceNow Platforms modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Custom applications, Orchestration, Workflows, Service Catalog. Demonstrated ability to perform code analysis and troubleshoot difficult technical issues, ability to identify system deficiencies and recommend solutions. Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting:August 12, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at -benefits. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Job Description TEKsystems has a need for a Data Center Technician for our customer in South Denver/DTC for a 1 year+ W2 hourly contract opportunity. Contractor MUST be willing to working NIGHT SHIFT . Overview: Will be helping manage daily data center technician duties during this shift. Shift: NIGHTS - Mon-Thurs, 8pm-6am DUTIES: Duties include walking facility; monitor alarms for issues with network, servers, wifi, hardware and escalate if needed; troubleshooting basic cable, server, hardware issues; support deliveries that arrive; move cable/reboot server if needed; manage alarms and escalate to on-call techs; any basic understanding of UPS/power generators/HVAC / facility systems would be ideal Top Skills Details: 3-5+ years experience in data centers or Co-Lo's Technical experience within cabling, server install/troubleshooting, hardware fix/installs, rack/stack Any experience with ticketing systems such as ServiceNow, Remedy, etc Any level of experience running cables, testing or terminating would be a plus Any exposure to building automation systems and interacting with HVAC, generator systems and overall facility systems. Job Type & Location This is a Contract position based out of Centennial, CO. Pay and Benefits The pay range for this position is $29.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Centennial,CO. Application Deadline This position is anticipated to close on Sep 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description TEKsystems has a need for a Data Center Technician for our customer in South Denver/DTC for a 1 year+ W2 hourly contract opportunity. Contractor MUST be willing to working NIGHT SHIFT . Overview: Will be helping manage daily data center technician duties during this shift. Shift: NIGHTS - Mon-Thurs, 8pm-6am DUTIES: Duties include walking facility; monitor alarms for issues with network, servers, wifi, hardware and escalate if needed; troubleshooting basic cable, server, hardware issues; support deliveries that arrive; move cable/reboot server if needed; manage alarms and escalate to on-call techs; any basic understanding of UPS/power generators/HVAC / facility systems would be ideal Top Skills Details: 3-5+ years experience in data centers or Co-Lo's Technical experience within cabling, server install/troubleshooting, hardware fix/installs, rack/stack Any experience with ticketing systems such as ServiceNow, Remedy, etc Any level of experience running cables, testing or terminating would be a plus Any exposure to building automation systems and interacting with HVAC, generator systems and overall facility systems. Job Type & Location This is a Contract position based out of Centennial, CO. Pay and Benefits The pay range for this position is $29.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Centennial,CO. Application Deadline This position is anticipated to close on Sep 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description Experienced AV / Telepresence Engineer with strong Cisco WebEx hardware expertise and enterprise conference room support experience. This is a highly hands-on, on-site role supporting multiple locations, ideal for someone who thrives in troubleshooting AV environments and is comfortable working across WebEx and Microsoft Teams ecosystems. • Hardware Support & Maintenance: In partnership with Cisco Managed Services, install, configure, manage, and maintain Cisco Webex hardware and connected peripherals (i.e. - QSC, Shure, Crestron, etc.) across conference rooms and executive offices on site at the THD Corp ATL HQ location plus satellite sites within range. • AV Experience Management: Ensure optimal audio and visual quality in all meeting spaces by routinely calibrating cameras, microphones, displays, and control panels. • Vendor & Stakeholder Collaboration: Work closely with AV integrators, hardware vendors, and internal IT teams (such as networking and security) to implement upgrades, resolution of TP support tickets and project assignments, and resolve critical hardware failures. • Documentation & Training: Create and maintain standard operating procedures (SOPs), system diagrams, platform documentation, and troubleshooting guides. Provide occasional training to end-users on how to effectively use room systems. • Standard Room Equipment quotes and procurement assistance • Networking Fundamentals: Solid understanding of network protocols relevant to AV over IP, including QoS, SIP, H.323, TCP/IP, RTMP, CVI, and bandwidth management. • Microsoft Teams Mastery: Strong technical knowledge of the Microsoft Teams ecosystem, especially Microsoft Teams Rooms (MTR) and Teams Admin Center. • Microsoft Teams Operations: Provide Tier 2/Tier 3 operational support for Microsoft Teams, including Teams Rooms (MTR), live events, town halls, voice/video routing, and end-user meeting support. • Familiarity with enterprise ticketing systems (e.g., ServiceNow). Skills Hardware Support Maintenance, cisco hardware, Webex hardware, Cisco Managed Services, hardware support, Hardware maintenance Top Skills Details Hardware Support Maintenance,cisco hardware,Webex hardware,Cisco Managed Services,hardware support,Hardware maintenance Additional Skills & Qualifications Capable of managing workload independently, highly organized, & self-motivated (This is also why this role is open, the manager sits remotely out of Florida and NEEDS a reliable and motivated person to be able to do this work) a.) Track intake requests, room deployments, pre-check schedules, and support tickets. b.) Maintain accountability and follow through on assigned tasks in a fast-moving environment. • Presentation and temperament suitable for corporate environment • Strong communication skills (written, verbal) • Strong organizational skills, ability to manage multiple tasks spanning cross-functional teams Experience Level Expert Level Job Type & Location This is a Contract position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Atlanta,GA. Application Deadline This position is anticipated to close on Aug 21, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Description Experienced AV / Telepresence Engineer with strong Cisco WebEx hardware expertise and enterprise conference room support experience. This is a highly hands-on, on-site role supporting multiple locations, ideal for someone who thrives in troubleshooting AV environments and is comfortable working across WebEx and Microsoft Teams ecosystems. • Hardware Support & Maintenance: In partnership with Cisco Managed Services, install, configure, manage, and maintain Cisco Webex hardware and connected peripherals (i.e. - QSC, Shure, Crestron, etc.) across conference rooms and executive offices on site at the THD Corp ATL HQ location plus satellite sites within range. • AV Experience Management: Ensure optimal audio and visual quality in all meeting spaces by routinely calibrating cameras, microphones, displays, and control panels. • Vendor & Stakeholder Collaboration: Work closely with AV integrators, hardware vendors, and internal IT teams (such as networking and security) to implement upgrades, resolution of TP support tickets and project assignments, and resolve critical hardware failures. • Documentation & Training: Create and maintain standard operating procedures (SOPs), system diagrams, platform documentation, and troubleshooting guides. Provide occasional training to end-users on how to effectively use room systems. • Standard Room Equipment quotes and procurement assistance • Networking Fundamentals: Solid understanding of network protocols relevant to AV over IP, including QoS, SIP, H.323, TCP/IP, RTMP, CVI, and bandwidth management. • Microsoft Teams Mastery: Strong technical knowledge of the Microsoft Teams ecosystem, especially Microsoft Teams Rooms (MTR) and Teams Admin Center. • Microsoft Teams Operations: Provide Tier 2/Tier 3 operational support for Microsoft Teams, including Teams Rooms (MTR), live events, town halls, voice/video routing, and end-user meeting support. • Familiarity with enterprise ticketing systems (e.g., ServiceNow). Skills Hardware Support Maintenance, cisco hardware, Webex hardware, Cisco Managed Services, hardware support, Hardware maintenance Top Skills Details Hardware Support Maintenance,cisco hardware,Webex hardware,Cisco Managed Services,hardware support,Hardware maintenance Additional Skills & Qualifications Capable of managing workload independently, highly organized, & self-motivated (This is also why this role is open, the manager sits remotely out of Florida and NEEDS a reliable and motivated person to be able to do this work) a.) Track intake requests, room deployments, pre-check schedules, and support tickets. b.) Maintain accountability and follow through on assigned tasks in a fast-moving environment. • Presentation and temperament suitable for corporate environment • Strong communication skills (written, verbal) • Strong organizational skills, ability to manage multiple tasks spanning cross-functional teams Experience Level Expert Level Job Type & Location This is a Contract position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Atlanta,GA. Application Deadline This position is anticipated to close on Aug 21, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description The Digital Modernization Sector has a career opportunity for a System Integration Test Manager supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA's operational mission through innovation, and support to DISA's mission partners. Candidate must be able to be on site at Fort Meade daily. At a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification. The ServiceNow System Integration Test Manager is responsible for working within a fast paced, Agile team to verify and validate changes made to the system as well as develop more efficient and modern test techniques and processes through automation testing. The ServiceNow System Integration Test Manager will perform validations of configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand and confirm the delivery of the digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Understanding of systems engineering principles, including requirements analysis and design. Work with the team to ensure delivery of quality software using Agile Scrum development and test practices. Create automation tests utilizing the ServiceNow's Automation Test Framework (ATFs) Implement continuous automated regression testing to improve system reliability, reduce deployment risk, and accelerate delivery of mission capabilities. Establish automated regression testing to ensure new capabilities do not impact existing mission-critical functionality. Analyze capability requirements and collaborate with the technical leads to ensure verifiable implementations. Support identifying the testable acceptance criteria in user stories. Test ServiceNow capabilities developed as part of user stories defined in the sprint plan. Support the independent testers with development and execution of test procedures. Participate in sprint reviews to address testing results. Participate and guide the team in sprint planning sessions. Translating and interpreting functional requirements into test cases. Perform regression testing, covering full suite of Operational Test Scenarios for builds and/or images to be delivered to customer. Prepare test report summarizing test results including anomalies, systems errors, and configuration changes. Support the software configuration management process and understand software components and their interface requirements. Develop detailed test plans, test data, and define test acceptance criteria. Support customer demonstration, data prep and UAT activities. Use the Atlassian Jira tool to document and maintain all testing updates and creation of defects. Assist in maintaining the validation portion of the requirements traceability for software systems (RVTM). Works with and mentor junior developers to guide and coach them throughout each project. Basic Qualifications Requires a US Citizenship. Obtain an active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire. Hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support Bachelor's Degree with 8 - 12 years of relevant experience or master's with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. Test data management and testing automation. Familiarity with the ServiceNow platform Experience with DevOps, continuous integration tools and source control tools. Experience with agile development and testing methodologies. The ability to work on a multidisciplinary team. Willing to assist and train junior testers. Preferred Qualifications Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. Prior knowledge and experience with ServiceNow's ATFs Experience designing, implementing, and maintaining automated testing frameworks for software development. ServiceNow Platforms modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Custom applications, Orchestration, Workflows, Service Catalog. Demonstrated ability to perform code analysis and troubleshoot difficult technical issues, ability to identify system deficiencies and recommend solutions. Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting:August 12, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at -benefits. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
08/22/2026
Full time
Job Description Description The Digital Modernization Sector has a career opportunity for a System Integration Test Manager supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA's operational mission through innovation, and support to DISA's mission partners. Candidate must be able to be on site at Fort Meade daily. At a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification. The ServiceNow System Integration Test Manager is responsible for working within a fast paced, Agile team to verify and validate changes made to the system as well as develop more efficient and modern test techniques and processes through automation testing. The ServiceNow System Integration Test Manager will perform validations of configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand and confirm the delivery of the digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Understanding of systems engineering principles, including requirements analysis and design. Work with the team to ensure delivery of quality software using Agile Scrum development and test practices. Create automation tests utilizing the ServiceNow's Automation Test Framework (ATFs) Implement continuous automated regression testing to improve system reliability, reduce deployment risk, and accelerate delivery of mission capabilities. Establish automated regression testing to ensure new capabilities do not impact existing mission-critical functionality. Analyze capability requirements and collaborate with the technical leads to ensure verifiable implementations. Support identifying the testable acceptance criteria in user stories. Test ServiceNow capabilities developed as part of user stories defined in the sprint plan. Support the independent testers with development and execution of test procedures. Participate in sprint reviews to address testing results. Participate and guide the team in sprint planning sessions. Translating and interpreting functional requirements into test cases. Perform regression testing, covering full suite of Operational Test Scenarios for builds and/or images to be delivered to customer. Prepare test report summarizing test results including anomalies, systems errors, and configuration changes. Support the software configuration management process and understand software components and their interface requirements. Develop detailed test plans, test data, and define test acceptance criteria. Support customer demonstration, data prep and UAT activities. Use the Atlassian Jira tool to document and maintain all testing updates and creation of defects. Assist in maintaining the validation portion of the requirements traceability for software systems (RVTM). Works with and mentor junior developers to guide and coach them throughout each project. Basic Qualifications Requires a US Citizenship. Obtain an active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire. Hold an active DoD Secret clearance. Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support Bachelor's Degree with 8 - 12 years of relevant experience or master's with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. Test data management and testing automation. Familiarity with the ServiceNow platform Experience with DevOps, continuous integration tools and source control tools. Experience with agile development and testing methodologies. The ability to work on a multidisciplinary team. Willing to assist and train junior testers. Preferred Qualifications Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. Prior knowledge and experience with ServiceNow's ATFs Experience designing, implementing, and maintaining automated testing frameworks for software development. ServiceNow Platforms modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Custom applications, Orchestration, Workflows, Service Catalog. Demonstrated ability to perform code analysis and troubleshoot difficult technical issues, ability to identify system deficiencies and recommend solutions. Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting:August 12, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at -benefits. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Job Description Description We are seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. The candidate will obtain and maintain System Administrator andor Network Administrator II functions and services in support of the agency and customers on Unclassified, Secret, and Top-Secret networks. The candidate will monitor, manage, troubleshoot, fix/repair, install security patches, and communicate the health of the DTRA IT Server, Storage, and Network infrastructures to ensure continuous, secure, and efficient access to the full range of DTRA partners. They will provide the full range of support services required to manage the day-to-day operations and systems administration of the DTRA IT computing environment, ensuring reliable, secure, and efficient availability of the current and evolving DTRA IT services and capabilities. The candidate must be proficient in Active Directory and managing user accounts and security groups for the agency. Candidate will support the Network Operations and Security Center (NOSC) for the Agency on a 24x7x365 basis, in accordance with requirements for a Defense Threat Reduction Agency NOSC and appropriate DoD Directives. Included in this objective, the candidate will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available. Will be responsible to triage degradations and outages by isolating the issue, performing remediation and troubleshooting steps, escalating as needed, and following through to resolution. The candidate must be proficient in communication skills to all levels of government and contractor leadership. Will be responsible for reporting and conducting triage with vendors, DoD, and Government agencies. This includes opening incident tickets with these organizations and provide critical data for triage. Will be responsible for drafting and sending Outage Notification email reports for initial, updated, and resolved critical network events while adhering to established timelines for notification of critical network events and established Standard Operating Procedures. The candidate will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient in the ServiceNow Ticket system. Will be responsible for creating incident tickets, reports, tasks, and change requests. Primary Responsibilities: • Support Tier I-III system, networking, and engineering personnel to ensure network troubleshooting efforts • Oversee real-time monitoring of global enterprise networks using DoD-approved tools (e.g., SolarWinds) • Develop and enforce operational procedures, incident response workflows, and escalation protocols. • Interface with Mission Partners, DISA, Joint Forces, and Combatant Commands on network status, issues, and operational impacts. • Prepare and deliver operational briefs, after-action reports (AARs), and executive summaries to leadership. • Troubleshoot, resolve, and/or escalate technical issues based on ticket assignments, deskside or remotely, as necessary. • Correlate events and incidents for management of Information Technology (IT) Services. • Provide great and prompt customer service to DTRA personnel by assisting them with IT-related issues. • Document and communicate degradation of services or outage issues to customers and help with resolution. • Follow ITSM and ITIL processes to ensure quality of services and prompt resolution. • Utilize ServiceNow for queue and work management, ensuring assigned tickets stay within the program's AQL/SLA commitments and are properly documented Top Skills' Details • BS degree and 8-12 years or Masters with 6-10 years of prior relevant experience in a network operations, help desk, or IT support role. Specific experience, education and training may be considered in lieu of degree. • Familiarity with monitoring tools (e.g., SolarWinds). • Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and network protocols. • Must possess an active Security+ or equivalent prior to start. • Must possess an active DoD TS/SCI at time of consideration. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Fort Belvoir, VA. Pay and Benefits The pay range for this position is $55.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Belvoir,VA. Application Deadline This position is anticipated to close on Aug 31, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Description We are seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. The candidate will obtain and maintain System Administrator andor Network Administrator II functions and services in support of the agency and customers on Unclassified, Secret, and Top-Secret networks. The candidate will monitor, manage, troubleshoot, fix/repair, install security patches, and communicate the health of the DTRA IT Server, Storage, and Network infrastructures to ensure continuous, secure, and efficient access to the full range of DTRA partners. They will provide the full range of support services required to manage the day-to-day operations and systems administration of the DTRA IT computing environment, ensuring reliable, secure, and efficient availability of the current and evolving DTRA IT services and capabilities. The candidate must be proficient in Active Directory and managing user accounts and security groups for the agency. Candidate will support the Network Operations and Security Center (NOSC) for the Agency on a 24x7x365 basis, in accordance with requirements for a Defense Threat Reduction Agency NOSC and appropriate DoD Directives. Included in this objective, the candidate will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available. Will be responsible to triage degradations and outages by isolating the issue, performing remediation and troubleshooting steps, escalating as needed, and following through to resolution. The candidate must be proficient in communication skills to all levels of government and contractor leadership. Will be responsible for reporting and conducting triage with vendors, DoD, and Government agencies. This includes opening incident tickets with these organizations and provide critical data for triage. Will be responsible for drafting and sending Outage Notification email reports for initial, updated, and resolved critical network events while adhering to established timelines for notification of critical network events and established Standard Operating Procedures. The candidate will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient in the ServiceNow Ticket system. Will be responsible for creating incident tickets, reports, tasks, and change requests. Primary Responsibilities: • Support Tier I-III system, networking, and engineering personnel to ensure network troubleshooting efforts • Oversee real-time monitoring of global enterprise networks using DoD-approved tools (e.g., SolarWinds) • Develop and enforce operational procedures, incident response workflows, and escalation protocols. • Interface with Mission Partners, DISA, Joint Forces, and Combatant Commands on network status, issues, and operational impacts. • Prepare and deliver operational briefs, after-action reports (AARs), and executive summaries to leadership. • Troubleshoot, resolve, and/or escalate technical issues based on ticket assignments, deskside or remotely, as necessary. • Correlate events and incidents for management of Information Technology (IT) Services. • Provide great and prompt customer service to DTRA personnel by assisting them with IT-related issues. • Document and communicate degradation of services or outage issues to customers and help with resolution. • Follow ITSM and ITIL processes to ensure quality of services and prompt resolution. • Utilize ServiceNow for queue and work management, ensuring assigned tickets stay within the program's AQL/SLA commitments and are properly documented Top Skills' Details • BS degree and 8-12 years or Masters with 6-10 years of prior relevant experience in a network operations, help desk, or IT support role. Specific experience, education and training may be considered in lieu of degree. • Familiarity with monitoring tools (e.g., SolarWinds). • Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and network protocols. • Must possess an active Security+ or equivalent prior to start. • Must possess an active DoD TS/SCI at time of consideration. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Fort Belvoir, VA. Pay and Benefits The pay range for this position is $55.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Belvoir,VA. Application Deadline This position is anticipated to close on Aug 31, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description We are seeking a highly skilled Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst with a unique blend of cybersecurity risk management expertise, ServiceNow platform experience, and strong business analysis capabilities. The ideal candidate will possess demonstrated experience translating business requirements into actionable solutions, developing business use cases, documenting functional requirements, coordinating user acceptance testing (UAT), and driving platform enhancements from concept through implementation. The successful candidate will have a strong understanding of Governance, Risk, and Compliance (GRC) principles and frameworks, coupled with the ability to analyze business processes, identify opportunities for improvement, and support the optimization of risk management workflows through technology-enabled solutions. This role requires a strategic thinker who can bridge the gap between cybersecurity, business stakeholders, and technical teams to drive informed risk-based decisions and continuous process improvement. As a member of the Cybersecurity Vendor Risk Management team, this role will evaluate and monitor third-party risks while serving as a key liaison between business stakeholders and technology teams. Responsibilities include gathering and documenting business requirements, developing detailed use cases and process flows, managing enhancement requests, supporting system configuration and testing activities, and ensuring risk management processes are effectively supported through enterprise platforms and tools. Skills Risk management, Cyber security, Third party risk, Risk analysis, Compliance Top Skills Details Risk management,Cyber security,Third party risk,Risk analysis Additional Skills & Qualifications Bachelor's degree in Information Security, Computer Science, or related field; or equivalent experience. 3+ years of experience in cybersecurity risk analysis or related field. Strong analytical skills, ability to work independently, and collaborative interpersonal skills. Experience in business analysis, including requirements gathering and test case development. Experience Level Expert Level Job Type & Location This is a Contract position based out of North Chicago, IL. Pay and Benefits The pay range for this position is $45.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Chicago,IL. Application Deadline This position is anticipated to close on Aug 25, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Description We are seeking a highly skilled Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst with a unique blend of cybersecurity risk management expertise, ServiceNow platform experience, and strong business analysis capabilities. The ideal candidate will possess demonstrated experience translating business requirements into actionable solutions, developing business use cases, documenting functional requirements, coordinating user acceptance testing (UAT), and driving platform enhancements from concept through implementation. The successful candidate will have a strong understanding of Governance, Risk, and Compliance (GRC) principles and frameworks, coupled with the ability to analyze business processes, identify opportunities for improvement, and support the optimization of risk management workflows through technology-enabled solutions. This role requires a strategic thinker who can bridge the gap between cybersecurity, business stakeholders, and technical teams to drive informed risk-based decisions and continuous process improvement. As a member of the Cybersecurity Vendor Risk Management team, this role will evaluate and monitor third-party risks while serving as a key liaison between business stakeholders and technology teams. Responsibilities include gathering and documenting business requirements, developing detailed use cases and process flows, managing enhancement requests, supporting system configuration and testing activities, and ensuring risk management processes are effectively supported through enterprise platforms and tools. Skills Risk management, Cyber security, Third party risk, Risk analysis, Compliance Top Skills Details Risk management,Cyber security,Third party risk,Risk analysis Additional Skills & Qualifications Bachelor's degree in Information Security, Computer Science, or related field; or equivalent experience. 3+ years of experience in cybersecurity risk analysis or related field. Strong analytical skills, ability to work independently, and collaborative interpersonal skills. Experience in business analysis, including requirements gathering and test case development. Experience Level Expert Level Job Type & Location This is a Contract position based out of North Chicago, IL. Pay and Benefits The pay range for this position is $45.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Chicago,IL. Application Deadline This position is anticipated to close on Aug 25, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
University Health is seeking an experienced Senior Systems Administrator with deep PeopleSoft expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities •Serve as a senior technical resource for PeopleSoft and ERP-based systems •Provide system administration, analysis, configuration, and ongoing support for production and non-production environments •Lead and support system upgrades, patches, fixes, and enhancements •Perform systems analysis, testing, and post-implementation reviews •Troubleshoot complex system and integration issues across platforms •Support databases, interfaces, data extraction, reporting, and backups •Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution •Participate in change control, standards development, and system documentation •Provide on-call support for assigned enterprise systems Required Experience & Skills •Strong hands-on experience with PeopleSoft (required) to include supporting Human Resources and Payroll functionality • 6+ years of systems administration, programming, or system analysis experience •Experience supporting ERP or large enterprise application environments •Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) •Working knowledge of relational databases (SQL Server, Oracle) •Experience supporting application related hardware such as time clocks, tablets, or similar •Experience supporting Windows and/or UNIX operating systems •Strong analytical, troubleshooting, and documentation skills •Ability to work independently while collaborating across technical and non-technical teams Preferred Experience •Healthcare systems or regulated environments •Experience supporting enterprise platforms such as UKG, Premier, OnBase, ServiceNow, or similar •Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: •Comprehensive medical, dental, and vision coverage •Defined benefit pension plan •Generous paid time off and paid holidays •Tuition assistance and professional development •Stable, mission-driven public healthcare environment •Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned PeopleSoft systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply.
08/21/2026
Full time
University Health is seeking an experienced Senior Systems Administrator with deep PeopleSoft expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities •Serve as a senior technical resource for PeopleSoft and ERP-based systems •Provide system administration, analysis, configuration, and ongoing support for production and non-production environments •Lead and support system upgrades, patches, fixes, and enhancements •Perform systems analysis, testing, and post-implementation reviews •Troubleshoot complex system and integration issues across platforms •Support databases, interfaces, data extraction, reporting, and backups •Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution •Participate in change control, standards development, and system documentation •Provide on-call support for assigned enterprise systems Required Experience & Skills •Strong hands-on experience with PeopleSoft (required) to include supporting Human Resources and Payroll functionality • 6+ years of systems administration, programming, or system analysis experience •Experience supporting ERP or large enterprise application environments •Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) •Working knowledge of relational databases (SQL Server, Oracle) •Experience supporting application related hardware such as time clocks, tablets, or similar •Experience supporting Windows and/or UNIX operating systems •Strong analytical, troubleshooting, and documentation skills •Ability to work independently while collaborating across technical and non-technical teams Preferred Experience •Healthcare systems or regulated environments •Experience supporting enterprise platforms such as UKG, Premier, OnBase, ServiceNow, or similar •Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: •Comprehensive medical, dental, and vision coverage •Defined benefit pension plan •Generous paid time off and paid holidays •Tuition assistance and professional development •Stable, mission-driven public healthcare environment •Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned PeopleSoft systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply.
University Health is seeking an experienced Systems Administrator with deep UKG Workforce Management expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities •Serve as a technical resource for UKG Workforce Management and ERP-based systems •Provide system administration, analysis, configuration, and ongoing support for production and non-production environments •Lead and support system upgrades, patches, fixes, and enhancements •Perform systems analysis, testing, and post-implementation reviews •Troubleshoot complex system and integration issues across platforms •Support databases, interfaces, data extraction, reporting, and backups •Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution •Participate in change control, standards development, and system documentation •Provide on-call support for assigned enterprise systems Required Experience & Skills •Strong hands-on experience with UKG Workforce Management (required) to include supporting basic & advanced scheduling, timekeeping, and time clocks •3+ years of systems administration, programming, or system analysis experience •Experience supporting ERP or large enterprise application environments •Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) •Working knowledge of relational databases (SQL Server, Oracle) •Experience supporting application related hardware such as time clocks, tablets, or similar •Experience supporting Windows and/or UNIX operating systems •Strong analytical, troubleshooting, and documentation skills •Ability to work independently while collaborating across technical and non-technical teams Preferred Experience •Healthcare systems or regulated environments •Experience supporting enterprise platforms such as PeopleSoft, Premier, OnBase, ServiceNow, or similar •Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: •Comprehensive medical, dental, and vision coverage •Defined benefit pension plan •Generous paid time off and paid holidays •Tuition assistance and professional development •Stable, mission-driven public healthcare environment •Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned UKG systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply.
08/21/2026
Full time
University Health is seeking an experienced Systems Administrator with deep UKG Workforce Management expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities •Serve as a technical resource for UKG Workforce Management and ERP-based systems •Provide system administration, analysis, configuration, and ongoing support for production and non-production environments •Lead and support system upgrades, patches, fixes, and enhancements •Perform systems analysis, testing, and post-implementation reviews •Troubleshoot complex system and integration issues across platforms •Support databases, interfaces, data extraction, reporting, and backups •Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution •Participate in change control, standards development, and system documentation •Provide on-call support for assigned enterprise systems Required Experience & Skills •Strong hands-on experience with UKG Workforce Management (required) to include supporting basic & advanced scheduling, timekeeping, and time clocks •3+ years of systems administration, programming, or system analysis experience •Experience supporting ERP or large enterprise application environments •Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) •Working knowledge of relational databases (SQL Server, Oracle) •Experience supporting application related hardware such as time clocks, tablets, or similar •Experience supporting Windows and/or UNIX operating systems •Strong analytical, troubleshooting, and documentation skills •Ability to work independently while collaborating across technical and non-technical teams Preferred Experience •Healthcare systems or regulated environments •Experience supporting enterprise platforms such as PeopleSoft, Premier, OnBase, ServiceNow, or similar •Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: •Comprehensive medical, dental, and vision coverage •Defined benefit pension plan •Generous paid time off and paid holidays •Tuition assistance and professional development •Stable, mission-driven public healthcare environment •Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned UKG systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply.
GovCIO LLC seeks a ServiceNow Technical Architect to design and lead secure, scalable ServiceNow solutions for federal defense and aerospace customers within our IT & Digital Solutions team. You will define platform architecture, integrations, and data models, ensuring compliance with government and DoD standards while enabling mission critical workflows. Partnering with cybersecurity, infrastructure, and product teams, you will guide developers, set technical standards, and drive continuous improvement. GovCIO's agile, innovation driven culture offers significant opportunities for learning, leadership, and impact in transforming government IT. Responsibilities Lead end to end Service Now architecture and solution design for defense and aerospace customers Translate federal and Do D requirements into scalable, secure Service Now implementations Guide configuration, customization, and integrations across ITSM and related modules Establish platform standards, reusable patterns, and governance for CMDB and workflows Collaborate with security, infrastructure, and application teams to ensure compliance with federal policies Provide technical leadership, code reviews, and mentorship to developers and admins Produce architecture diagrams, design documents, and implementation roadmaps Drive continuous improvement, performance optimization, and innovation on the Service Now platform Required Skills Service Now platform architecture Service Now ITSM/ITOM/ITBM modules Service Now scripting (JavaScript, Glide) Service Now integrations (REST/SOAP APIs) Solution design & technical documentation Agile delivery methods CMDB design and governance Security and compliance (Do D/Fed RAMP) Performance tuning & scalability Stakeholder and requirements management
08/03/2026
Full time
GovCIO LLC seeks a ServiceNow Technical Architect to design and lead secure, scalable ServiceNow solutions for federal defense and aerospace customers within our IT & Digital Solutions team. You will define platform architecture, integrations, and data models, ensuring compliance with government and DoD standards while enabling mission critical workflows. Partnering with cybersecurity, infrastructure, and product teams, you will guide developers, set technical standards, and drive continuous improvement. GovCIO's agile, innovation driven culture offers significant opportunities for learning, leadership, and impact in transforming government IT. Responsibilities Lead end to end Service Now architecture and solution design for defense and aerospace customers Translate federal and Do D requirements into scalable, secure Service Now implementations Guide configuration, customization, and integrations across ITSM and related modules Establish platform standards, reusable patterns, and governance for CMDB and workflows Collaborate with security, infrastructure, and application teams to ensure compliance with federal policies Provide technical leadership, code reviews, and mentorship to developers and admins Produce architecture diagrams, design documents, and implementation roadmaps Drive continuous improvement, performance optimization, and innovation on the Service Now platform Required Skills Service Now platform architecture Service Now ITSM/ITOM/ITBM modules Service Now scripting (JavaScript, Glide) Service Now integrations (REST/SOAP APIs) Solution design & technical documentation Agile delivery methods CMDB design and governance Security and compliance (Do D/Fed RAMP) Performance tuning & scalability Stakeholder and requirements management
GovCIO LLC seeks a ServiceNow Workflow Manager to lead design, optimization, and governance of ServiceNow workflows within our Information Technology & Digital Solutions organization supporting federal clients. You will own end-to-end workflow strategy, translating customer and cyber security needs into scalable ITSM and automation solutions aligned with ITIL. Partnering with cross-functional teams, you'll manage platform roadmaps, integrations, and releases while ensuring compliance with federal security and data standards. GovCIO's agile, innovative culture offers significant growth, visibility, and impact within mission-critical government IT programs. Responsibilities Lead design, configuration, and optimization of Service Now workflows across IT & Digital Solutions. Translate business requirements into scalable Service Now solutions aligned with ITIL best practices. Collaborate with cyber, infrastructure, and application teams to integrate Service Now with other enterprise tools. Oversee Service Now releases, upgrades, and change management processes. Develop dashboards and reports to track workflow performance and service quality. Provide technical guidance and mentorship to analysts and developers on the Service Now platform. Ensure compliance with federal security, data, and configuration management standards. Engage stakeholders to continuously improve processes and user experience. Document solutions, standards, and governance for Service Now workflows. Support incident, problem, and request fulfillment processes using Service Now. Required Skills Service Now platform administration Service Now workflow design ITSM/ITIL processes Service Now scripting (JavaScript, Glide) Integration via REST/SOAP APIs Agile project management Requirements gathering Change and release management Performance monitoring and reporting Stakeholder communication
08/03/2026
Full time
GovCIO LLC seeks a ServiceNow Workflow Manager to lead design, optimization, and governance of ServiceNow workflows within our Information Technology & Digital Solutions organization supporting federal clients. You will own end-to-end workflow strategy, translating customer and cyber security needs into scalable ITSM and automation solutions aligned with ITIL. Partnering with cross-functional teams, you'll manage platform roadmaps, integrations, and releases while ensuring compliance with federal security and data standards. GovCIO's agile, innovative culture offers significant growth, visibility, and impact within mission-critical government IT programs. Responsibilities Lead design, configuration, and optimization of Service Now workflows across IT & Digital Solutions. Translate business requirements into scalable Service Now solutions aligned with ITIL best practices. Collaborate with cyber, infrastructure, and application teams to integrate Service Now with other enterprise tools. Oversee Service Now releases, upgrades, and change management processes. Develop dashboards and reports to track workflow performance and service quality. Provide technical guidance and mentorship to analysts and developers on the Service Now platform. Ensure compliance with federal security, data, and configuration management standards. Engage stakeholders to continuously improve processes and user experience. Document solutions, standards, and governance for Service Now workflows. Support incident, problem, and request fulfillment processes using Service Now. Required Skills Service Now platform administration Service Now workflow design ITSM/ITIL processes Service Now scripting (JavaScript, Glide) Integration via REST/SOAP APIs Agile project management Requirements gathering Change and release management Performance monitoring and reporting Stakeholder communication
