Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/24/2026
Full time
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description System Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high quality technology experience. System Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The System Technician II role is a frontline, customer facing position. This experienced role is primarily responsible for entitlement management, equipment maintenance, compliance auditing, computer and peripheral deployment, alert monitoring, and problem resolution. Essential Duties & Responsibilities Entitlement services - Manage changes related to physical and logical access. This is done by applying access and permissions based on requirements evaluation and developing solutions to achieve system functions per the requirement specifications. Procurement - Gather information from end user opportunities and evaluate their job requirements to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by designing system images, testing configuration templates, and installing hardware/ software / systems based on end user requirement specifications and evaluation techniques. Patch management - Assist with patch management by creating, testing, and deploying security and software version updates to company computing assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling - Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority. This includes assisting with workload prioritization as well as ensuring that key findings / developed solutions are documented. On call duties - Participate in the after-hours on call rotation to investigate and examine system alarms, respond to critical end user technical needs, and remediate business impacting events. Monitoring - Actively monitor company technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. Compliance auditing - Assist with regular and ongoing compliance audit review related to entitlement review, log evaluation, and security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Manage the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with vendors to maintain the necessary supplies, maintenance kits, adding/ removing equipment from coverage, and problem resolution. Move Add Change - Manage directory services as it pertains to user rights and permissions, email distribution groups, and security entitlement. Apply change management when delivering application and database specific modifications requested by end users. Coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - Manage problem resolution activities with 3rd party vendors including ticket creation and remote access. Monitor workload of other team members and assist others to help shorten timeframes while driving problem resolution. Point of escalation for other team members. Team Mentoring - Offer mentoring guidance to other team members to help further develop their skills through improved evaluation, and diagnostic techniques and effective technical procedures Automation - Design, test, and create software installation packages related to or running on top of machine operating systems as it pertains to software repairs and vendor-supplied patches including documenting the end result / solution. Deployment Systems - Utilize deployment systems to manage assets, create machine images, test application deployment, and complete patch management deployment. Enterprise Backups - Assist with basic backup duties and tape rotation to maintain compliance and perform file restores as needed. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of computer science or management information systems and/or 2 to 3 years of directly related work experience is required. Additional requirements include: Demonstrated knowledge of computer hardware, software, and peripheral equipment. Highly skilled in computer troubleshooting and familiar with imaging. Demonstrated knowledge of patch management in a Microsoft windows operating system environment Intermediate technical knowledge of scripting code using shell scripting tools. Good working knowledge of network monitoring, port level access, equipment replacement with configuration. Good working knowledge of IP phone replacement, configuration, and system monitoring. Comfortable working in Cisco Unified Communications systems preferred. Good working knowledge of entitlement working in a Microsoft environment using Active Directory. Good working knowledge of virtualization. Familiarity with VMWare preferred. Good working knowledge and experience installing and configuring server hardware and associated network equipment, including RAID, SCSI, and I/O topologies. Good working knowledge of the following storage systems concepts: storage area networks, backup systems. Good working knowledge of load balancing, clustering, and high availability environments. Experience in the gaming industry plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple projects and operational tasks simultaneously. Strong customer service skills. Attends all mandatory meetings and training. Occupational certifications (CCNA/CCNP, CNA/CNE, MCSA/MCSE, CompTIA A+) in related field is preferred. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training. Travel may be required to support other Elite Casino Resort properties.
08/23/2026
Full time
Job Description Job Description System Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high quality technology experience. System Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The System Technician II role is a frontline, customer facing position. This experienced role is primarily responsible for entitlement management, equipment maintenance, compliance auditing, computer and peripheral deployment, alert monitoring, and problem resolution. Essential Duties & Responsibilities Entitlement services - Manage changes related to physical and logical access. This is done by applying access and permissions based on requirements evaluation and developing solutions to achieve system functions per the requirement specifications. Procurement - Gather information from end user opportunities and evaluate their job requirements to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by designing system images, testing configuration templates, and installing hardware/ software / systems based on end user requirement specifications and evaluation techniques. Patch management - Assist with patch management by creating, testing, and deploying security and software version updates to company computing assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling - Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority. This includes assisting with workload prioritization as well as ensuring that key findings / developed solutions are documented. On call duties - Participate in the after-hours on call rotation to investigate and examine system alarms, respond to critical end user technical needs, and remediate business impacting events. Monitoring - Actively monitor company technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. Compliance auditing - Assist with regular and ongoing compliance audit review related to entitlement review, log evaluation, and security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Manage the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with vendors to maintain the necessary supplies, maintenance kits, adding/ removing equipment from coverage, and problem resolution. Move Add Change - Manage directory services as it pertains to user rights and permissions, email distribution groups, and security entitlement. Apply change management when delivering application and database specific modifications requested by end users. Coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - Manage problem resolution activities with 3rd party vendors including ticket creation and remote access. Monitor workload of other team members and assist others to help shorten timeframes while driving problem resolution. Point of escalation for other team members. Team Mentoring - Offer mentoring guidance to other team members to help further develop their skills through improved evaluation, and diagnostic techniques and effective technical procedures Automation - Design, test, and create software installation packages related to or running on top of machine operating systems as it pertains to software repairs and vendor-supplied patches including documenting the end result / solution. Deployment Systems - Utilize deployment systems to manage assets, create machine images, test application deployment, and complete patch management deployment. Enterprise Backups - Assist with basic backup duties and tape rotation to maintain compliance and perform file restores as needed. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of computer science or management information systems and/or 2 to 3 years of directly related work experience is required. Additional requirements include: Demonstrated knowledge of computer hardware, software, and peripheral equipment. Highly skilled in computer troubleshooting and familiar with imaging. Demonstrated knowledge of patch management in a Microsoft windows operating system environment Intermediate technical knowledge of scripting code using shell scripting tools. Good working knowledge of network monitoring, port level access, equipment replacement with configuration. Good working knowledge of IP phone replacement, configuration, and system monitoring. Comfortable working in Cisco Unified Communications systems preferred. Good working knowledge of entitlement working in a Microsoft environment using Active Directory. Good working knowledge of virtualization. Familiarity with VMWare preferred. Good working knowledge and experience installing and configuring server hardware and associated network equipment, including RAID, SCSI, and I/O topologies. Good working knowledge of the following storage systems concepts: storage area networks, backup systems. Good working knowledge of load balancing, clustering, and high availability environments. Experience in the gaming industry plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple projects and operational tasks simultaneously. Strong customer service skills. Attends all mandatory meetings and training. Occupational certifications (CCNA/CCNP, CNA/CNE, MCSA/MCSE, CompTIA A+) in related field is preferred. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training. Travel may be required to support other Elite Casino Resort properties.
Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
08/23/2026
Full time
Brief description: The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Job Description Job Description Overview Under direct guidance from the Telecom Manager, this position is a member of a Telecommunications support team. The Low Voltage Technician II will be responsible for implementing, supporting, maintaining, and troubleshooting the enterprise structured wiring infrastructure. This position will also lead other team members through project activities. Position Reports To: IT Telecom Manager Responsibilities Maintains safe work environment by referencing and following codes, standards, legal regulations and assuring Life Safety and Infection Control measures are properly used and maintained when appropriate. Schedules and performs updates and upgrades on structured wiring and creates and maintains documentation to reflect change. Installs, maintains, and troubleshoots data cabling, including but not limited to: all categories UTP, Coaxial, speaker cable, and fiber optics. Installs wire molding and ENT tubing where needed, support structures (j-hooks, support rings, cable slings, cable tray, ladder rack) outlets, fire stopping and pre-termination including organizing, forming, dressing, and labeling cables to Confluence Health Standards. Assists with the installation of IDF closet hardware including backboards, connecting blocks, racks, and patch panels. Tests, certifies, and documents each cable install. Removes abandoned or replaced cables. Assists the Network Services team with the installations of wireless systems. Performs identification, isolation, and resolution of issues with documented solutions in a timely manner. Verifies services by testing circuits and equipment, identifying, correcting, or escalating problems. Assists in the development of implementation plans for requested projects while preparing documentation and assists Telecom leadership in the development and maintaining of defining standards for data cabling and IDF. Read and comprehend technical schematics and technical drawings. Proper use and care of electronic test equipment and tools associated with the trade. Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: High School Diploma or GED. 3+ years of experience installing, labeling, documenting, and certifying structured cable installations. 1+ years installing and troubleshooting fiber optic cables. Experience with: TCP/IP; routers/switches and wireless. Current Electrical Trainee Card. Desired: Associate's Degree or above. Previous work in a healthcare environment. BICSI and/or SCTE and/or CompTIA (Network+) Certified. Fiber Optics Installation/Training Certification.
08/23/2026
Full time
Job Description Job Description Overview Under direct guidance from the Telecom Manager, this position is a member of a Telecommunications support team. The Low Voltage Technician II will be responsible for implementing, supporting, maintaining, and troubleshooting the enterprise structured wiring infrastructure. This position will also lead other team members through project activities. Position Reports To: IT Telecom Manager Responsibilities Maintains safe work environment by referencing and following codes, standards, legal regulations and assuring Life Safety and Infection Control measures are properly used and maintained when appropriate. Schedules and performs updates and upgrades on structured wiring and creates and maintains documentation to reflect change. Installs, maintains, and troubleshoots data cabling, including but not limited to: all categories UTP, Coaxial, speaker cable, and fiber optics. Installs wire molding and ENT tubing where needed, support structures (j-hooks, support rings, cable slings, cable tray, ladder rack) outlets, fire stopping and pre-termination including organizing, forming, dressing, and labeling cables to Confluence Health Standards. Assists with the installation of IDF closet hardware including backboards, connecting blocks, racks, and patch panels. Tests, certifies, and documents each cable install. Removes abandoned or replaced cables. Assists the Network Services team with the installations of wireless systems. Performs identification, isolation, and resolution of issues with documented solutions in a timely manner. Verifies services by testing circuits and equipment, identifying, correcting, or escalating problems. Assists in the development of implementation plans for requested projects while preparing documentation and assists Telecom leadership in the development and maintaining of defining standards for data cabling and IDF. Read and comprehend technical schematics and technical drawings. Proper use and care of electronic test equipment and tools associated with the trade. Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: High School Diploma or GED. 3+ years of experience installing, labeling, documenting, and certifying structured cable installations. 1+ years installing and troubleshooting fiber optic cables. Experience with: TCP/IP; routers/switches and wireless. Current Electrical Trainee Card. Desired: Associate's Degree or above. Previous work in a healthcare environment. BICSI and/or SCTE and/or CompTIA (Network+) Certified. Fiber Optics Installation/Training Certification.
Job Description Job Description Low Voltage Technician Looking for Performers (Nashville TN Based Company) All Low Voltage Technicians Low Voltage Technicians (All Levels) Low Voltage Experience experience installing Low Voltage Cabling, Voice, Data and Fiber Optic Cabling. and or Electrician with LLE or CE Local Low Voltage Company is currently hiring all levels of commercial low voltage technicians for immediate opportunities in the Nashville area. If you have experience in any of the following, you are encouraged email a resume. Job Description: - Level I Voice/Data Tech (6 months to 2 yrs. of experience) Familiar with all EIA/TIA standards. Capable of identifying, pulling and labeling Cat3, 5, 5e, Cat 6 and fiber optic cable. Installing support structures (J-hooks, support rings, cable slings and cable tray / ladder rack). Termination of work station outlets (110 style). These techs potentially have some exposure to closet dressing, termination of closet equipment and multi-pair color code terminations. Some exposure to the "dummy" end of some test kits. Such as Fluke DTX. - Level II Voice/Data Tech (2 year to 4 years experience) Familiar with all EIA/TIA standards. Capable of identifying, pulling and labeling Cat3, 5, 5e, Cat 6 and fiber optic cable. Installing support structures (J-hooks, support rings, cable slings and cable tray / ladder rack). Termination of work station outlets and closet equipment (110 & 66 blocks, Bix & Krone Hardware). These techs have some exposure fiber terminations. Experience with both ends of basic level testing as well as high level testing and documentation. Termination experience with Multi-pair / strand cable (Copper and fiber). Capable of reading blue prints, identifying cable paths. Computer Exp, for Surveys minor Network Changes. - Level III Voice/Data Tech (5 years + ) Capable of performing all above mentioned tasks including but not limited to leading small to large crews. Able to Troubleshoot, Voice Analog and Digital Phone Systems, Exp with Troubleshooting VOIP Phone Systems. High level testing and documentation experience required. Must be able to Pass a criminal Background Check, Clean Driving History and Drug Testing. Company Description Nashville / Mt Juliet Local Low Voltage / Technology Company. Company Description Nashville / Mt Juliet Local Low Voltage / Technology Company.
08/23/2026
Full time
Job Description Job Description Low Voltage Technician Looking for Performers (Nashville TN Based Company) All Low Voltage Technicians Low Voltage Technicians (All Levels) Low Voltage Experience experience installing Low Voltage Cabling, Voice, Data and Fiber Optic Cabling. and or Electrician with LLE or CE Local Low Voltage Company is currently hiring all levels of commercial low voltage technicians for immediate opportunities in the Nashville area. If you have experience in any of the following, you are encouraged email a resume. Job Description: - Level I Voice/Data Tech (6 months to 2 yrs. of experience) Familiar with all EIA/TIA standards. Capable of identifying, pulling and labeling Cat3, 5, 5e, Cat 6 and fiber optic cable. Installing support structures (J-hooks, support rings, cable slings and cable tray / ladder rack). Termination of work station outlets (110 style). These techs potentially have some exposure to closet dressing, termination of closet equipment and multi-pair color code terminations. Some exposure to the "dummy" end of some test kits. Such as Fluke DTX. - Level II Voice/Data Tech (2 year to 4 years experience) Familiar with all EIA/TIA standards. Capable of identifying, pulling and labeling Cat3, 5, 5e, Cat 6 and fiber optic cable. Installing support structures (J-hooks, support rings, cable slings and cable tray / ladder rack). Termination of work station outlets and closet equipment (110 & 66 blocks, Bix & Krone Hardware). These techs have some exposure fiber terminations. Experience with both ends of basic level testing as well as high level testing and documentation. Termination experience with Multi-pair / strand cable (Copper and fiber). Capable of reading blue prints, identifying cable paths. Computer Exp, for Surveys minor Network Changes. - Level III Voice/Data Tech (5 years + ) Capable of performing all above mentioned tasks including but not limited to leading small to large crews. Able to Troubleshoot, Voice Analog and Digital Phone Systems, Exp with Troubleshooting VOIP Phone Systems. High level testing and documentation experience required. Must be able to Pass a criminal Background Check, Clean Driving History and Drug Testing. Company Description Nashville / Mt Juliet Local Low Voltage / Technology Company. Company Description Nashville / Mt Juliet Local Low Voltage / Technology Company.
Job Description Job Description Position Summary: Enable user mission accomplishment while ensuring network vulnerabilities are fully mitigated. Provide client support (hardware, software, and services) for end devices. Accomplish or provide a CSD (service desk), IT touch labor and remote login support for end devices, electronic tools, and Expeditor Services. Essential Functions: Handle service requests and requirements from the base Communications Focal Point, Consolidated Service Desk, customers, and other work centers. Enable user mission accomplishment while ensuring network vulnerabilities are fully mitigated. Create or receive tickets with the appropriate priority description including, but not limited to, patch management, equipment moves, repairing end device hardware and/or software malfunctions, install new hardware or software, and resolve connectivity issues. Manage laptop lockers and hotracks, and ensure devices in laptop lockers are properly imaged, remain online, and all patches are current. Develop, maintain, and document efficient processes for desktop configuration management and associated implementation of upgrades and maintenance. Establish and maintain baselines for all workstation configurations. Develop and document efficient processes for end-user device hardware deployment and software application deployment. Maintain peripheral equipment for end devices, including, but not limited to, keyboards, mice, CAC readers, scanners, Compact-disk (CD) duplicators, and special purpose hardware and software as directed by the Government. Evaluate hardware, firmware, peripherals, and/or software for use by staff and customers. Advanced troubleshooting on communication problems, application problems, internet operation and access questions, virus assistance, hardware and/or software implementation or integration problems, and additional problems or requirements. Respond to incidents of malicious code on both classified and unclassified networks. Provide technical support to accomplish end device installs, configuration changes, and end device system upgrades. Other Functions: Other duties assigned by supervisor/manager or the contract. Working Conditions: Office conditions. Work Hours: As assigned by supervisor/manager or the contract. Equipment/Technology Used (Other than Standard Office Equipment): Equipment as needed to support ITCC efforts. Physical Demands: Able to sit for long periods of time. Able to travel and/or work outside of office conditions as required. Mental Demands: Able to perform all tasks as required by contractor or supervisor. Able to multi-task. Communication Demands: Able to communicate (i.e., verbal and written) with all levels of personnel both internally and externally. Minimum Qualification Requirements (In Addition to Physical, Mental, and Communication Demands Listed Above): Education: Prefer a bachelor's degree in a related field. Experience: Prefer at least three years of related experience and/or training. Skills/Knowledge: Excellent problem-solving, interpersonal, and organization skills. Security Clearance Requirements: Active Interim Secret or Secret level clearance Required Certification: Maintain an IAT Level II certification Security + GSEC acceptable SCNP acceptable SSCP acceptable Although enforcement is currently on hold, as a government contractor we fall under the Executive Order mandating vaccination and, depending on the court decisions, we may be required to have our employees vaccinated against COVID-19. We will also be considering religious and medical exemptions on a case-by-case basis. EOE Minorities/Women/Disability/Veteran The information in the above position description indicates the general nature and level of work performed by a staff member in this job group. It should not be viewed as comprising all duties, responsibilities, and qualifications of staff members assigned to this position. Management has the right to change or delete information in the position description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
08/23/2026
Full time
Job Description Job Description Position Summary: Enable user mission accomplishment while ensuring network vulnerabilities are fully mitigated. Provide client support (hardware, software, and services) for end devices. Accomplish or provide a CSD (service desk), IT touch labor and remote login support for end devices, electronic tools, and Expeditor Services. Essential Functions: Handle service requests and requirements from the base Communications Focal Point, Consolidated Service Desk, customers, and other work centers. Enable user mission accomplishment while ensuring network vulnerabilities are fully mitigated. Create or receive tickets with the appropriate priority description including, but not limited to, patch management, equipment moves, repairing end device hardware and/or software malfunctions, install new hardware or software, and resolve connectivity issues. Manage laptop lockers and hotracks, and ensure devices in laptop lockers are properly imaged, remain online, and all patches are current. Develop, maintain, and document efficient processes for desktop configuration management and associated implementation of upgrades and maintenance. Establish and maintain baselines for all workstation configurations. Develop and document efficient processes for end-user device hardware deployment and software application deployment. Maintain peripheral equipment for end devices, including, but not limited to, keyboards, mice, CAC readers, scanners, Compact-disk (CD) duplicators, and special purpose hardware and software as directed by the Government. Evaluate hardware, firmware, peripherals, and/or software for use by staff and customers. Advanced troubleshooting on communication problems, application problems, internet operation and access questions, virus assistance, hardware and/or software implementation or integration problems, and additional problems or requirements. Respond to incidents of malicious code on both classified and unclassified networks. Provide technical support to accomplish end device installs, configuration changes, and end device system upgrades. Other Functions: Other duties assigned by supervisor/manager or the contract. Working Conditions: Office conditions. Work Hours: As assigned by supervisor/manager or the contract. Equipment/Technology Used (Other than Standard Office Equipment): Equipment as needed to support ITCC efforts. Physical Demands: Able to sit for long periods of time. Able to travel and/or work outside of office conditions as required. Mental Demands: Able to perform all tasks as required by contractor or supervisor. Able to multi-task. Communication Demands: Able to communicate (i.e., verbal and written) with all levels of personnel both internally and externally. Minimum Qualification Requirements (In Addition to Physical, Mental, and Communication Demands Listed Above): Education: Prefer a bachelor's degree in a related field. Experience: Prefer at least three years of related experience and/or training. Skills/Knowledge: Excellent problem-solving, interpersonal, and organization skills. Security Clearance Requirements: Active Interim Secret or Secret level clearance Required Certification: Maintain an IAT Level II certification Security + GSEC acceptable SCNP acceptable SSCP acceptable Although enforcement is currently on hold, as a government contractor we fall under the Executive Order mandating vaccination and, depending on the court decisions, we may be required to have our employees vaccinated against COVID-19. We will also be considering religious and medical exemptions on a case-by-case basis. EOE Minorities/Women/Disability/Veteran The information in the above position description indicates the general nature and level of work performed by a staff member in this job group. It should not be viewed as comprising all duties, responsibilities, and qualifications of staff members assigned to this position. Management has the right to change or delete information in the position description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
On-site at our Prince George, VA facility. This requisition is to support a new factory startup manufacturing large form-factor equipment. The product will be large (shipping container size), heavy (50+ tons), and complex. This position will be part of the core factory startup and onboarding team responsible for building the operations and manufacturing staff, fitting out the building, and creating the process flow/work instructions/etc. from the ground up. Skills to include: panel and point to point wire assembly, Medium Voltage, Low Voltage, and High Power Electronic assemblies. Test Engineer 2: Requires 2+ years of experience SUMMARY Under limited supervision designs, develops and maintains test procedures, tester hardware and software for electronic circuit board production. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES: Recruitment and Retention: Recruit and interview Process Technicians. Communicate criteria to recruiters for Process Technician position candidates. Coach technicians in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Coach and mentor Process Technicians to deliver excellence to every internal and external customer. Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Assistant Test Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of large teams and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Communication: Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. TECHNICAL MANAGEMENT RESPONSIBILITIES Review circuit board designs for testability requirements. Support manufacturing with failure analysis, tester debugging, reduction of intermittent failures and downtime of test equipment. Prepare recommendations for testing and documentation of procedures to be used from the product design phase through to initial production. Generate reports and analysis of test data, prepares documentation and recommendations. Review test equipment designs, data and RMA issues with customers regularly. Design, and direct engineering and technical personnel in fabrication of testing and test control apparatus and equipment. Direct and coordinate engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment, and control devices required to test, record, and reduce test data. Determine conditions under which tests are to be conducted and sequences and phases of test operations. Direct and exercise control over operational, functional, and performance phases of tests. Perform moderately complex assignments of the engineering test function for standard and/or custom devices. Analyze and interpret test data and prepares technical reports for use by test engineering and management personnel. Develop or use computer software and hardware to conduct tests on machinery and equipment. Perform semi-routine technique development and maintenance, subject to established Jabil standards, including ISO and QS development standards. Provide training in new procedures to production testing staff. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelors of Science in Electronics or Electrical Engineering from four-year college or university; and three to five years experience Minimum of 3 years of experience with medium/high-voltage electrical testing in a high-voltage manufacturing environment (preferred). Experience running and setting up HIPOT tests (dielectric and insulation testing); HIPOT certification preferred. Ability to ensure safe test operations and identify and address safety risks. Strong troubleshooting skills for systems and equipment. Experience creating documentation for test technicians and operators. Comprehensive understanding of high-voltage standard practices, including safe handling of high-voltage materials and equipment. Ability to identify issues that could compromise high-voltage system integrity. Demonstrated understanding of high-voltage and conductive properties, including arc flash and short-circuit hazards. Completion of relevant specialized training (e.g., OSHA, NFPA 70E, Arc Flash PPE, LOTO, high-voltage handling and grounding procedures). LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in this environment ranges from low to moderate. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
08/23/2026
Full time
On-site at our Prince George, VA facility. This requisition is to support a new factory startup manufacturing large form-factor equipment. The product will be large (shipping container size), heavy (50+ tons), and complex. This position will be part of the core factory startup and onboarding team responsible for building the operations and manufacturing staff, fitting out the building, and creating the process flow/work instructions/etc. from the ground up. Skills to include: panel and point to point wire assembly, Medium Voltage, Low Voltage, and High Power Electronic assemblies. Test Engineer 2: Requires 2+ years of experience SUMMARY Under limited supervision designs, develops and maintains test procedures, tester hardware and software for electronic circuit board production. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES: Recruitment and Retention: Recruit and interview Process Technicians. Communicate criteria to recruiters for Process Technician position candidates. Coach technicians in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Coach and mentor Process Technicians to deliver excellence to every internal and external customer. Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Assistant Test Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of large teams and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Communication: Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. TECHNICAL MANAGEMENT RESPONSIBILITIES Review circuit board designs for testability requirements. Support manufacturing with failure analysis, tester debugging, reduction of intermittent failures and downtime of test equipment. Prepare recommendations for testing and documentation of procedures to be used from the product design phase through to initial production. Generate reports and analysis of test data, prepares documentation and recommendations. Review test equipment designs, data and RMA issues with customers regularly. Design, and direct engineering and technical personnel in fabrication of testing and test control apparatus and equipment. Direct and coordinate engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment, and control devices required to test, record, and reduce test data. Determine conditions under which tests are to be conducted and sequences and phases of test operations. Direct and exercise control over operational, functional, and performance phases of tests. Perform moderately complex assignments of the engineering test function for standard and/or custom devices. Analyze and interpret test data and prepares technical reports for use by test engineering and management personnel. Develop or use computer software and hardware to conduct tests on machinery and equipment. Perform semi-routine technique development and maintenance, subject to established Jabil standards, including ISO and QS development standards. Provide training in new procedures to production testing staff. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelors of Science in Electronics or Electrical Engineering from four-year college or university; and three to five years experience Minimum of 3 years of experience with medium/high-voltage electrical testing in a high-voltage manufacturing environment (preferred). Experience running and setting up HIPOT tests (dielectric and insulation testing); HIPOT certification preferred. Ability to ensure safe test operations and identify and address safety risks. Strong troubleshooting skills for systems and equipment. Experience creating documentation for test technicians and operators. Comprehensive understanding of high-voltage standard practices, including safe handling of high-voltage materials and equipment. Ability to identify issues that could compromise high-voltage system integrity. Demonstrated understanding of high-voltage and conductive properties, including arc flash and short-circuit hazards. Completion of relevant specialized training (e.g., OSHA, NFPA 70E, Arc Flash PPE, LOTO, high-voltage handling and grounding procedures). LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in this environment ranges from low to moderate. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.
08/23/2026
Full time
Job Description Job Description C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City. Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift Responsibilities: Provide Tier II technical support for end users Troubleshoot and resolve hardware and software issues Image, configure, and deploy laptops and desktop computers Provide remote support when needed Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint Document and resolve technical issues while maintaining excellent customer service Collaborate with internal teams to identify root causes and implement effective solutions Maintain accurate records of support requests and resolutions High school diploma or equivalent required IT support experience required Healthcare terminology or healthcare IT experience preferred Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Strong problem-solving and analytical abilities Ability to prioritize multiple tasks in a fast-paced environment Strong organizational and time-management skills Proficient with Microsoft Word and Excel Ability to work independently while collaborating effectively with a team Ability to remain calm and professional under pressure Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred Apply online and/or at 1731 Southridge Drive, Jefferson City. 111002 PandoLogic.