5 jobs found

JOB TITLE: QA Analyst JOB LOCATION: Quincy MA WAGE RANGE : $50-$54 JOB NUMBER: ITS77-EHS-FY27- QA - 003- 7/17/26 JOB DESCRIPTION: This role is critical in ensuring the accuracy, reliability, and quality of Metrik, which is built on the Salesforce platform. The QA Analyst will collaborate with developers, business analysts, and the quality assurance manager to validate system functionality, safeguard data integrity, track issues, and contribute to the continuous improvement of the applications following a Scaled Agile Framework. The ideal candidate will have experience testing Salesforce applications, conducting manual testing including drafting test cases, conducting test case reviews, executing test cases, documenting results and supporting other test activities to ensure high-quality testing and user experience. Detailed list of Job Duties and Responsibilities: Develop, execute, and document detailed test plans and test cases for new and existing functionality Collaborating with the team to define clear acceptance criteria, comprehending user stories to formulate the test scenarios that validate positive, negative, cross functional and end to end conditions Analyze test results and promptly collaborate with developers to fix test failures or escalating issues. Perform functional, integration, regression and user acceptance testing across multiple work streams with a focus on data integrity and validation. Test configurations, workflows, and integrations with external data sources. Test across roles and permissions to validate privacy and security. Log test results using QMetry or Zephyr, track, and manage defects in Jira, ensuring timely resolution and clear communication with development teams. Create and maintain clear, comprehensive testing documentation. Collaborate with business stakeholders to support user acceptance testing and ensure testing activities align with project goals and timelines. Provide actionable feedback to improve product usability, performance, and reliability Validate end-to-end data integrity and functional flow, third party services, data conversion etc. Stay current with QA best practices, tools, and emerging testing approaches, including test automation. Work Environment: This position is a full-time position with a hybrid setting, i.e. remote and with some level of on-site attendance expected (schedule driven by project ceremonies) Requires reliable internet connection participate in virtual meetings without technology issues. Must adhere to internal organizational and project policies and compliance requirements Must practice professional code of conduct, respectful communication and collaboration and a supportive remote culture. Attendance at periodic in-person meetings, project ceremonies or workshops is required. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

Job Title : Senior Salesforce Developer - LWC, Experience Cloud & Integrations Overview / Summary We are seeking a Salesforce Developer with experience building Lightning Web Components (LWC), developing Experience Cloud portals, implementing Flow-based automation, writing Apex triggers, and integrating Salesforce with external systems including Oracle EBS. Key Responsibilities Lightning Web Components (LWC) & Experience Cloud Build custom LWC components for quoting, project status dashboards, time/expense entry, and invoice previews. Develop and maintain Experience Cloud portals for customer-facing project tracking, document access, and invoice approval. Implement real-time data updates using Lightning Data Service (LDS) and platform events. Ensure responsive, accessible UI design following WCAG 2.1 guidelines within Experience Cloud. Flows, Process Automation & Triggers Architect and build complex Screen Flows and Record-Triggered Flows for guided selling, project intake, and invoice generation. Write bulkified, test-covered Apex triggers and handler classes following trigger framework best practices. Replace legacy Workflow Rules and Process Builder automations with modern Flow equivalents. Salesforce Integration Integrate Salesforce with Oracle EBS for GL posting, AR, and payment reconciliation. Build and maintain REST/SOAP API integrations and Platform Events / Change Data Capture (CDC) consumers. Manage Connected Apps, Named Credentials, and OAuth flows for secure third-party authentication. Design outbound callout patterns respecting Salesforce asynchronous limits. Required Qualifications Experience building custom Lightning Web Components (LWC). Experience developing and maintaining Salesforce Experience Cloud portals. Experience with Lightning Data Service (LDS) and platform events. Experience with Screen Flows and Record-Triggered Flows. Experience writing bulkified, test-covered Apex triggers and handler classes. Experience replacing Workflow Rules and Process Builder automations with Flow. Experience integrating Salesforce with Oracle EBS. Experience with REST/SOAP API integrations. Experience with Platform Events and Change Data Capture (CDC) consumers. Experience managing Connected Apps, Named Credentials, and OAuth flows. Experience designing outbound callout patterns within Salesforce asynchronous limits. Knowledge of WCAG 2.1 guidelines within Experience Cloud. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Job Summary We are seeking an experienced Senior Salesforce Developer with strong expertise in designing, developing, and maintaining scalable solutions on the Salesforce platform. The ideal candidate will bring deep technical proficiency in Apex, Lightning technologies, and integrations, along with a solid understanding of Sales Cloud and Service Cloud processes. This role requires close collaboration with business analysts, architects, and cross functional teams to translate business requirements into high-quality, scalable Salesforce solutions. The position emphasizes system design, integration architecture, performance optimization, and long-term platform scalability.

GENERAL SUMMARY The Forward Deployed Platform Application Developer builds, configures, tests, and supports user-facing solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms. This field-facing role works closely with operational users and the Forward Deployed Process Lead to translate workflow and business needs into practical technology solutions, including workflows, automation, AI agents, dashboards, data visualizations, and other user-facing tools that improve efficiency, data quality, and user experience. ESSENTIAL RESPONSIBILITIES Builds, configures, and supports solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms Develops and maintains workflows, automation, AI agents, dashboards, reports, and user-facing tools Translates operational and business requirements into practical platform solutions in partnership with operational leaders and end users Tests, refines, deploys, documents, and supports platform solutions to ensure usability, reliability, security, and adoption Administers Salesforce Nonprofit Cloud including users, permissions, workflows, reports, dashboards, and automation tools Collaborates with BI, data, and technical teams to support reporting, integration, and data quality requirements Troubleshoots issues and escalates advanced infrastructure, cybersecurity, integration, or data engineering needs as appropriate Supports continuous improvement of workflows, system usability, automation, and user experience across enterprise platforms Follows organizational governance, security, change management, and documentation standards Performs other duties as assigned JOB SPECIFICATION Bachelor's degree in Computer Science, Information Systems, Business, or related field preferred; equivalent experience considered Experience administering, configuring, or supporting enterprise application platforms required Experience with Salesforce administration, configuration, or platform development preferred Experience or strong interest in Skypoint, AI platforms, automation tools, dashboards, analytics, or data visualization preferred Ability to build workflows, automation, dashboards, AI agents, and user-facing tools using low-code or no-code platforms Strong technical problem-solving skills and practical application development mindset Basic understanding of data structures, reporting, integrations, governance, and system-to-system data flow Ability to translate business requirements into effective platform solutions Experience testing changes, troubleshooting issues, supporting users, and documenting configurations preferred Salesforce Administrator or Developer certification preferred Local travel required Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccine preferred. EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIef07d8c50c1e-5870

The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 110k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI7efd1bee2d09-0497