6 jobs found

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI81aa-6437

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9e31b9d4d1fd-8110

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9b6e41605c06-8111

Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PIdac9087b6-

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PIc953324bb9ff-6439

Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PI0fdfe0deda1f-8271