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Principal Windows Systems Administrator
Zaden Technologies, Inc. Huntsville, Alabama
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) PI
08/08/2026
Full time
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) PI
Principal Windows Systems Administrator
Zaden Technologies, Inc. Huntsville, Alabama
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIc8ed175017c2-8490
08/07/2026
Full time
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is seeking an experienced Principal Windows Systems Administrator to lead the design, implementation, and management of enterprise Windows infrastructure and Azure Virtual Desktop environments. This role will be critical in supporting our DevSecOps initiatives and ensuring secure, scalable, and efficient system operations for defense and space systems. The ideal candidate will bring deep expertise in Windows system administration, Azure cloud infrastructure, and security hardening while working in a fast-paced environment supporting mission-critical applications. Role Responsibilities: Design, deploy, and manage Azure Virtual Desktop (AVD) environments including host pools, session hosts, and user profiles to support distributed workforce requirements Administer and optimize Group Policy Objects (GPOs) across enterprise domains to enforce security policies, user configurations, and system settings Conduct comprehensive security and vulnerability scanning using industry-standard tools, and remediate identified vulnerabilities in accordance with compliance requirements Manage Windows Update deployment strategies, including WSUS administration, patch testing, and enterprise-wide update rollouts with minimal operational disruption Oversee some Linux virtual machine environments within hybrid infrastructure, ensuring proper integration with Windows systems and maintaining cross-platform operational excellence Design and troubleshoot complex networking configurations including VPNs, subnets, routing, firewalls, and load balancers in both on-premises and Azure environments Architect and maintain Azure infrastructure components including virtual networks, storage accounts, resource groups, and identity management solutions Lead Security Technical Implementation Guide (STIG) compliance efforts by implementing and validating security baselines across a mixed fleet Provide technical leadership and mentorship to junior system administrators and contribute to the development of best practices and standard operating procedures Collaborate with DevSecOps teams to integrate infrastructure-as-code practices and automation workflows for system provisioning and configuration management Required Qualifications: U.S. Citizenship and active secret security clearance Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience 7+ years of hands-on experience in Windows system administration in enterprise environments Advanced expertise in Azure Virtual Desktop deployment, management, and optimization Demonstrated proficiency in Group Policy creation, management, and troubleshooting across complex Active Directory environments Strong experience with security and vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation workflows Proven track record managing Windows Server Update Services (WSUS) or equivalent patch management solutions In-depth knowledge of networking protocols, architectures, and troubleshooting methodologies (TCP/IP, DNS, DHCP, VPN) Solid understanding of Azure cloud services, Azure networking (VNets, NSGs, Application Gateway), and infrastructure management Hands-on experience implementing and validating STIG compliance on Windows and Linux systems Preferred Qualifications: Active Top Secret clearance with ability to obtain TS/SCI Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, or Windows Server Hybrid Administrator Associate Proficiency in basic Linux system administration tasks. Experience with Infrastructure-as-Code tools (Terraform, ARM templates, Bicep) Knowledge of containerization technologies (Docker, Kubernetes) and their integration with Windows infrastructure Familiarity with DevSecOps practices, CI/CD pipelines, and automation frameworks Experience with PowerShell scripting and automation for system administration tasks Background supporting Department of Defense (DoD) or federal government IT environments Experience with monitoring and observability tools (Azure Monitor, Log Analytics, Prometheus, Grafana) Knowledge of identity and access management solutions (Azure AD, ADFS, MFA implementation) Experience with disaster recovery planning and implementation in cloud environments What we offer: Robust startup environment with a variety of projects to work on Growth paths and endless opportunities to learn and develop Paid holidays Employer contributions toward 401k Performance-based bonus and profit-sharing 50% coverage of health insurance for employees and their dependents The pay range for this role is: 130,000 - 170,000 USD per year(Huntsville, AL) Compensation details: 00 Yearly Salary PIc8ed175017c2-8490
OT NETWORK ENGINEER - GRANT
City of Lake Worth Beach Lake Worth, Florida
The City of Lake Worth Beach invites qualified individuals to apply for the position of O perational Technology (OT) Network Engineer. The Full Time, Non-Bargaining, Exempt position with a salary rate of $67,275 - $90,563. Working at the Utilities Building located at 1900 2nd Avenue North, Lake Worth, FL 33461. The U.S. Department of Energy's Grid Deployment Office has selected the City of Lake Worth Beach for investment via the Grid Resilience and Innovation Partnerships (GRIP) program to enhance grid flexibility, install more than 60 reclosers and other sectionalizing devices to autonomously rebalance the electrical system, integrate battery energy storage (BES) for community solar, new fiber optics connections, install advanced metering infrastructure (AMI), and deploy a meter data management (MDM) system. Positions covered under this GRIP Grant will expire / terminate in accordance with the grant's timeline: this position will expire on the same date that the grant expires. The regular work schedule for these positions is Monday through Friday. All positions are in-person and / or on-site. All candidates must be United States citizens. JOB SUMMARY: Reporting to the GRIP Grant Project Administration Manager, the Operational Technology (OT) Network Engineer is a highly skilled technical position that is responsible for network operations including to administer, maintain and improve all critical infrastructure industrial control systems supporting the City's electric utility. This position involves the installation, configuration and compliance of SCADA, Human Machine Interface, network switches, routers, firewalls, virtualized servers, security and applications. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform related work as required. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. The position involves managing and maintaining operational technologies including SCADA systems, VMware, Windows server, switches, routers, firewalls, and wireless radio systems. Document existing architectures, and update documentation as the modifications are made. Manage backups, replication and a disaster recovery plan. Implementing and maintaining best practices including compliance with government regulations. Must work collaboratively with other members of the City of Lake Worth Beach staff, technology providers and contractors.Ability to work independently and as part of a team depending on the assignment or situation.Strong analytical and critical thinking, with the ability to identify opportunities that can improve efficiency.A clear understanding of client/server technology and network architecture.Good communication skills, including writing, speaking and active listening.Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.Take a leadership role with the data networks. Planning, installing, and maintaining physical and logical network and network infrastructure devices such as routers, switches, backup systems, security appliances, network security, server hardware, server operating systems, networked applications, and physical connectivity.Manage and maintains network operations and associated equipment; remote access systems, cabling, VPN clients, Windows-based operating systems, and other networked and/or stand-alone applications. Perform advanced server operations on Windows server platforms.Responsible for backup, restore, and data/server replication and patching.Keep current on updates and informs management and department members as changes may affect data and voice network operations. SUPERVISION: This role has no supervisory responsibilities. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty or responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities; education and/or experience; and certificates or licenses required in order to fill the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Must have been employed in the Network Engineer field for the past one to two years performing the duties outlined in this job description.Valid Florida driver's license, with vehicle available to get to other City locations. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Microsoft Server products.Knowledge of networking, routing, and switching protocols and proper network design infrastructure.Excellent working knowledge Windows network environments, including but not limited to: Windows Server OS and applications, Anti-Virus programs, TCP/IP connectivity, Internet, and MS Office Suite.Skill in the installation, repair, and maintenance of information technology systems.Skill in planning, organization, and decision making.Able to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.Able to act independently and logically to implement policies of supervisor. Able to comprehend and make inferences from written material. Able to learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Able to effectively manage multiple tasks at once. PHYSICAL REQUIREMENTS: Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member. Compensation details: 3 Yearly Salary PI46fe3a35d3fd-4160
08/05/2026
Full time
The City of Lake Worth Beach invites qualified individuals to apply for the position of O perational Technology (OT) Network Engineer. The Full Time, Non-Bargaining, Exempt position with a salary rate of $67,275 - $90,563. Working at the Utilities Building located at 1900 2nd Avenue North, Lake Worth, FL 33461. The U.S. Department of Energy's Grid Deployment Office has selected the City of Lake Worth Beach for investment via the Grid Resilience and Innovation Partnerships (GRIP) program to enhance grid flexibility, install more than 60 reclosers and other sectionalizing devices to autonomously rebalance the electrical system, integrate battery energy storage (BES) for community solar, new fiber optics connections, install advanced metering infrastructure (AMI), and deploy a meter data management (MDM) system. Positions covered under this GRIP Grant will expire / terminate in accordance with the grant's timeline: this position will expire on the same date that the grant expires. The regular work schedule for these positions is Monday through Friday. All positions are in-person and / or on-site. All candidates must be United States citizens. JOB SUMMARY: Reporting to the GRIP Grant Project Administration Manager, the Operational Technology (OT) Network Engineer is a highly skilled technical position that is responsible for network operations including to administer, maintain and improve all critical infrastructure industrial control systems supporting the City's electric utility. This position involves the installation, configuration and compliance of SCADA, Human Machine Interface, network switches, routers, firewalls, virtualized servers, security and applications. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform related work as required. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. The position involves managing and maintaining operational technologies including SCADA systems, VMware, Windows server, switches, routers, firewalls, and wireless radio systems. Document existing architectures, and update documentation as the modifications are made. Manage backups, replication and a disaster recovery plan. Implementing and maintaining best practices including compliance with government regulations. Must work collaboratively with other members of the City of Lake Worth Beach staff, technology providers and contractors.Ability to work independently and as part of a team depending on the assignment or situation.Strong analytical and critical thinking, with the ability to identify opportunities that can improve efficiency.A clear understanding of client/server technology and network architecture.Good communication skills, including writing, speaking and active listening.Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.Take a leadership role with the data networks. Planning, installing, and maintaining physical and logical network and network infrastructure devices such as routers, switches, backup systems, security appliances, network security, server hardware, server operating systems, networked applications, and physical connectivity.Manage and maintains network operations and associated equipment; remote access systems, cabling, VPN clients, Windows-based operating systems, and other networked and/or stand-alone applications. Perform advanced server operations on Windows server platforms.Responsible for backup, restore, and data/server replication and patching.Keep current on updates and informs management and department members as changes may affect data and voice network operations. SUPERVISION: This role has no supervisory responsibilities. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty or responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities; education and/or experience; and certificates or licenses required in order to fill the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Must have been employed in the Network Engineer field for the past one to two years performing the duties outlined in this job description.Valid Florida driver's license, with vehicle available to get to other City locations. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Microsoft Server products.Knowledge of networking, routing, and switching protocols and proper network design infrastructure.Excellent working knowledge Windows network environments, including but not limited to: Windows Server OS and applications, Anti-Virus programs, TCP/IP connectivity, Internet, and MS Office Suite.Skill in the installation, repair, and maintenance of information technology systems.Skill in planning, organization, and decision making.Able to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.Able to act independently and logically to implement policies of supervisor. Able to comprehend and make inferences from written material. Able to learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Able to effectively manage multiple tasks at once. PHYSICAL REQUIREMENTS: Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member. Compensation details: 3 Yearly Salary PI46fe3a35d3fd-4160
IT Support Technician
Badger Daylighting Brownsburg, Indiana
The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS and Windows devices, Windows Autopilot deployments, software packaging, hardware refresh activities, Microsoft 365 application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear documentation, and leveraging AI-assisted tools to streamline repetitive tasks and improve resolution times. The compensation for this position will be commensurate with education or work experience. Responsibilities What You'll Be Doing: Resolves and owns escalated Tier II enduser issues related to hardware, software, access, and connectivity, providing clear communication and maintaining ownership through resolution. Installs, configures, and troubleshoots desktops, laptops, printers, and mobile devices (iOS/Android) using deskside and remote support methods. Diagnoses and resolves advanced Windows 10/11 and macOS issues, including user profiles, system performance, connectivity, and application behavior. Diagnoses and resolves hardware and peripheral issues (monitors, docks, keyboards, mice, headsets, printers/scanners) and coordinates warranty repairs and replacements as needed. Supports employee onboarding and offboarding activities, including device provisioning, accessory issuance, system access validation, and return of equipment. Supports and maintains Microsoft Intune policies, configuration profiles, and compliance settings, troubleshooting device enrollment, policy application, and configuration issues for Windows and iOS/iPadOS devices. Qualifications What We're Looking For: Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus. 5+ years of experience in IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting. What You'll Need for Success: Advanced Windows 10/11 troubleshooting skills and working macOS support knowledge (profiles, connectivity, application support). Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user environment. Identity and Access skills including Active Directory (on-prem) and Entra ID (Azure AD), group membership management, MFA troubleshooting, and familiarity with hybrid identity and hybrid-joined devices. If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration. What You'll Get In Return: Generous salary and bonus program(s) Low-cost Medical, Dental, and Vision insurance Retirement plan with employer matching contributions Attractive vacation programs Inclusive Group Life insurance Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits Rewarding employee referral program Valuable employee training program(s) Badger Infrastructure Solutions is the industry leader in non -destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join and grow with Badger.
08/04/2026
Full time
The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS and Windows devices, Windows Autopilot deployments, software packaging, hardware refresh activities, Microsoft 365 application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear documentation, and leveraging AI-assisted tools to streamline repetitive tasks and improve resolution times. The compensation for this position will be commensurate with education or work experience. Responsibilities What You'll Be Doing: Resolves and owns escalated Tier II enduser issues related to hardware, software, access, and connectivity, providing clear communication and maintaining ownership through resolution. Installs, configures, and troubleshoots desktops, laptops, printers, and mobile devices (iOS/Android) using deskside and remote support methods. Diagnoses and resolves advanced Windows 10/11 and macOS issues, including user profiles, system performance, connectivity, and application behavior. Diagnoses and resolves hardware and peripheral issues (monitors, docks, keyboards, mice, headsets, printers/scanners) and coordinates warranty repairs and replacements as needed. Supports employee onboarding and offboarding activities, including device provisioning, accessory issuance, system access validation, and return of equipment. Supports and maintains Microsoft Intune policies, configuration profiles, and compliance settings, troubleshooting device enrollment, policy application, and configuration issues for Windows and iOS/iPadOS devices. Qualifications What We're Looking For: Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus. 5+ years of experience in IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting. What You'll Need for Success: Advanced Windows 10/11 troubleshooting skills and working macOS support knowledge (profiles, connectivity, application support). Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user environment. Identity and Access skills including Active Directory (on-prem) and Entra ID (Azure AD), group membership management, MFA troubleshooting, and familiarity with hybrid identity and hybrid-joined devices. If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration. What You'll Get In Return: Generous salary and bonus program(s) Low-cost Medical, Dental, and Vision insurance Retirement plan with employer matching contributions Attractive vacation programs Inclusive Group Life insurance Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits Rewarding employee referral program Valuable employee training program(s) Badger Infrastructure Solutions is the industry leader in non -destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join and grow with Badger.
Client Trainer
Modern Office Methods Mansfield, Ohio
Client Trainer Overview & Purpose The Client Trainer is responsible for delivering exceptional client education and support to maximize customer satisfaction, product adoption, and retention. This role serves as a key liaison between clients, sales, operations, and technical teams, ensuring customers receive effective training on office technology solutions and related software applications. The Client Trainer helps drive market growth by empowering clients to fully utilize the company's products and services. Essential Functions Client Training & Education Coordinate with Sales Representatives, Operations, and the Help Desk to schedule client training appointments as needed.Travel throughout a multi-state territory using a personal vehicle to conduct onsite and remote training sessions.Deliver comprehensive training to clients before, during, and after implementation of office technology solutions and related services.Demonstrate product features, functionality, and benefits, emphasizing practical applications and best practices.Instruct end users, administrators, and other stakeholders on the proper operation and maintenance of equipment and software solutions.Develop, maintain, and update training materials, user guides, handouts, presentations, and other instructional resources.Assess client training needs and tailor training programs to meet individual customer requirements. Technical Support & Product Expertise Maintain a thorough understanding of all products, software applications, and services offered by the company.Provide support for software applications associated with company products and assist clients with application usage and troubleshooting.Assist Network Engineers and technical staff with the installation and deployment of multifunctional network products as needed.Investigate, troubleshoot, and resolve client issues, escalating concerns when appropriate.Serve as a subject matter expert for both clients and internal team members regarding product functionality and software capabilities. Internal Training & Collaboration Conduct periodic training sessions for Sales Representatives and other employees on software applications, new products, features, and industry developments.Collaborate with Sales, Service, Operations, and Technical teams to ensure a seamless customer experience.Provide feedback to management regarding client training needs, product performance, and opportunities for process improvement. Business Development & Representation Represent the company professionally during client interactions, trade shows, industry events, and company meetings.Support efforts to increase client satisfaction, retention, and market share through exceptional service and training.Perform other duties and special projects as assigned. Competencies Technical Competencies Proficiency with Microsoft Office Suite, Windows and Apple operating systems, presentation software, and instructional technologies.Ability to learn and effectively train others on hardware, software, and network-connected office technology solutions.Strong troubleshooting and problem-solving skills. Communication & Training Skills Excellent verbal, written, and presentation skills.Ability to communicate technical information clearly to audiences with varying levels of technical expertise.Strong facilitation and classroom training skills, both in-person and virtual. Organizational Skills Excellent time management and scheduling abilities.Ability to prioritize multiple assignments and manage a territory-based training schedule.Strong attention to detail and organizational skills while maintaining flexibility in a dynamic environment. Professional Competencies Customer-focused mindset with a commitment to delivering exceptional service.Ability to work independently with minimal supervision while maintaining strong collaboration with team members.Strong interpersonal skills and ability to build positive relationships with clients and colleagues. Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred.Previous experience in training, customer education, technical support, sales support, or related field preferred.Valid driver's license and reliable transportation required.Ability to travel regularly throughout an assigned territory.Ability to lift and move equipment as needed. SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK This is a full-time, non-exempt position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PI4668d6084f14-9150
08/03/2026
Full time
Client Trainer Overview & Purpose The Client Trainer is responsible for delivering exceptional client education and support to maximize customer satisfaction, product adoption, and retention. This role serves as a key liaison between clients, sales, operations, and technical teams, ensuring customers receive effective training on office technology solutions and related software applications. The Client Trainer helps drive market growth by empowering clients to fully utilize the company's products and services. Essential Functions Client Training & Education Coordinate with Sales Representatives, Operations, and the Help Desk to schedule client training appointments as needed.Travel throughout a multi-state territory using a personal vehicle to conduct onsite and remote training sessions.Deliver comprehensive training to clients before, during, and after implementation of office technology solutions and related services.Demonstrate product features, functionality, and benefits, emphasizing practical applications and best practices.Instruct end users, administrators, and other stakeholders on the proper operation and maintenance of equipment and software solutions.Develop, maintain, and update training materials, user guides, handouts, presentations, and other instructional resources.Assess client training needs and tailor training programs to meet individual customer requirements. Technical Support & Product Expertise Maintain a thorough understanding of all products, software applications, and services offered by the company.Provide support for software applications associated with company products and assist clients with application usage and troubleshooting.Assist Network Engineers and technical staff with the installation and deployment of multifunctional network products as needed.Investigate, troubleshoot, and resolve client issues, escalating concerns when appropriate.Serve as a subject matter expert for both clients and internal team members regarding product functionality and software capabilities. Internal Training & Collaboration Conduct periodic training sessions for Sales Representatives and other employees on software applications, new products, features, and industry developments.Collaborate with Sales, Service, Operations, and Technical teams to ensure a seamless customer experience.Provide feedback to management regarding client training needs, product performance, and opportunities for process improvement. Business Development & Representation Represent the company professionally during client interactions, trade shows, industry events, and company meetings.Support efforts to increase client satisfaction, retention, and market share through exceptional service and training.Perform other duties and special projects as assigned. Competencies Technical Competencies Proficiency with Microsoft Office Suite, Windows and Apple operating systems, presentation software, and instructional technologies.Ability to learn and effectively train others on hardware, software, and network-connected office technology solutions.Strong troubleshooting and problem-solving skills. Communication & Training Skills Excellent verbal, written, and presentation skills.Ability to communicate technical information clearly to audiences with varying levels of technical expertise.Strong facilitation and classroom training skills, both in-person and virtual. Organizational Skills Excellent time management and scheduling abilities.Ability to prioritize multiple assignments and manage a territory-based training schedule.Strong attention to detail and organizational skills while maintaining flexibility in a dynamic environment. Professional Competencies Customer-focused mindset with a commitment to delivering exceptional service.Ability to work independently with minimal supervision while maintaining strong collaboration with team members.Strong interpersonal skills and ability to build positive relationships with clients and colleagues. Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred.Previous experience in training, customer education, technical support, sales support, or related field preferred.Valid driver's license and reliable transportation required.Ability to travel regularly throughout an assigned territory.Ability to lift and move equipment as needed. SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK This is a full-time, non-exempt position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PI4668d6084f14-9150

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