University of Massachusetts Amherst Foundation
Hadley, Massachusetts
About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role The Senior Director of BI & Analytics sits within the Advancement Operations division and reports directly to the A ssociate Vice President of Advancement Operations. The role is part of a small team responsible for UMAF's data infrastructure, reporting, and business intelligence capabilities, built primarily on Snowflake, Tableau, and Salesforce Education Cloud (UMAX). This person owns the end-to-end pipeline from data architecture to dashboard delivery. In partnership with the AVP, they set the team's technical direction, maintain data quality standards, and build the documentation and self-serve reporting layers that let Foundation staff act on data without requesting one-off pulls. A strong Senior Director leaves UMAF with cleaner, better-documented data than they found it, and a team that can build and maintain reporting without constant escalation. Success looks like leadership routinely making decisions from dashboards rather than requesting custom pulls. The right person connects business questions to data investigations, they don't wait to be handed a specification. They use AI tools as a natural part of their workflow, document as they go, and build things other people can open up and follow. Location : This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire. What you'll do Data Infrastructure & Architecture (30%) • Designs, builds, and maintains Snowflake reporting views and data pipelines that serve as UMAF's trusted source of truth for advancement data. • Partners with IT and UMAX (Salesforce Education Cloud) administrators to ensure reliable, auditable data flows between systems. • Manages ETL processes and data warehouse architecture to support the team's reporting and analytics needs. • Maintains data quality standards, including reconciliation processes that verify key figures against authoritative sources before any output is shared. • Evaluates data tools and infrastructure against current and anticipated organizational needs. • Uses AI tools actively in analytical and documentation workflows, and sets expectations for the team to do the same. Reporting & Analytics (25%) • Develops and maintains Tableau dashboards and reports that give leadership actionable, reconciled data on fundraising performance, donor engagement, and advancement operations. • Builds and maintains the data dictionary and documentation layers that allow advancement staff to self-serve in UMAX. • Responds to analytical requests from leadership and advancement teams, translating data findings into clear, audience-appropriate recommendations. • Establishes and tracks KPIs and benchmarks for fundraising performance in partnership with leadership. Team Leadership (20%) • Serves as team lead for BI & Analytics, setting priorities, managing workload, and supporting professional development. • Reviews team outputs for accuracy, logic, and documentation quality before delivery. • Supports the AVP with hiring, performance management, and team planning. • Builds a team culture where documentation is the default and numbers are reconciled before they leave the team. Data Governance & Documentation (15%) • Builds and maintains a comprehensive data dictionary enabling self-serve reporting across UMAF departments. • Establishes and enforces data governance standards, including field definitions, data stewardship responsibilities, and change management processes. • Documents all reporting logic so any team member can trace and reproduce a figure independently. • Partners with Gift & Donor Services and Prospect Development to align data definitions and reporting standards across Advancement Operations. Other Duties as Assigned (10%) UMAF is building and growing, and this position will support those efforts with other duties and projects as assigned from time to time. Qualifications Required • Bachelor's degree in computer science, information systems, data analytics, or a related field, or equivalent professional experience. • 5+ years of experience in business intelligence, data analytics, or a closely related field. • Strong SQL skills and hands-on experience with data warehouse platforms (Snowflake preferred). • Experience designing and building Tableau dashboards and data visualizations. • Experience with CRM systems and fundraising or advancement databases. • Investigative mindset - moves from a business question to a line of inquiry to a finding, and knows when a number warrants a deeper look. • Demonstrated habit of documenting logic and methodology so others can trace and reproduce the work. • Active user of AI tools (such as Claude, ChatGPT, Copilot, or Cortex) as part of analytical and documentation workflows. • Strong analytical and problem-solving skills, with a track record of reconciling data to trusted sources. • Excellent written and verbal communication skills; comfortable translating data findings for both technical and non-technical audiences. • High degree of integrity, demonstrating respect for individuals at every level of an organization. • Ability to work effectively both independently and as a member of a team. Preferred • Experience with Salesforce Education Cloud or a comparable higher education CRM. • Prior experience in higher education advancement, nonprofit fundraising, or a mission-driven organization. Advancement domain knowledge is a plus; strong analytical instincts and documentation habits are weighted more heavily. • Familiarity with Snowflake architecture, including views, schemas, and role-based access control. • Experience building data dictionaries or self-serve reporting documentation. • Experience managing a CRM migration or major data platform transition. • Knowledge of data governance frameworks and master data management practices. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days. 4-day summer work week. 401(k) plan. You contribute 5% and receive a 10% match. Health insurance packages for medical, dental, and vision. 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave. Learn more about our benefits . Proposed Annual Salary Range: $110,000 - $121,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 00 Yearly Salary PI9fddf758d0cf-2208
About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role The Senior Director of BI & Analytics sits within the Advancement Operations division and reports directly to the A ssociate Vice President of Advancement Operations. The role is part of a small team responsible for UMAF's data infrastructure, reporting, and business intelligence capabilities, built primarily on Snowflake, Tableau, and Salesforce Education Cloud (UMAX). This person owns the end-to-end pipeline from data architecture to dashboard delivery. In partnership with the AVP, they set the team's technical direction, maintain data quality standards, and build the documentation and self-serve reporting layers that let Foundation staff act on data without requesting one-off pulls. A strong Senior Director leaves UMAF with cleaner, better-documented data than they found it, and a team that can build and maintain reporting without constant escalation. Success looks like leadership routinely making decisions from dashboards rather than requesting custom pulls. The right person connects business questions to data investigations, they don't wait to be handed a specification. They use AI tools as a natural part of their workflow, document as they go, and build things other people can open up and follow. Location : This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire. What you'll do Data Infrastructure & Architecture (30%) • Designs, builds, and maintains Snowflake reporting views and data pipelines that serve as UMAF's trusted source of truth for advancement data. • Partners with IT and UMAX (Salesforce Education Cloud) administrators to ensure reliable, auditable data flows between systems. • Manages ETL processes and data warehouse architecture to support the team's reporting and analytics needs. • Maintains data quality standards, including reconciliation processes that verify key figures against authoritative sources before any output is shared. • Evaluates data tools and infrastructure against current and anticipated organizational needs. • Uses AI tools actively in analytical and documentation workflows, and sets expectations for the team to do the same. Reporting & Analytics (25%) • Develops and maintains Tableau dashboards and reports that give leadership actionable, reconciled data on fundraising performance, donor engagement, and advancement operations. • Builds and maintains the data dictionary and documentation layers that allow advancement staff to self-serve in UMAX. • Responds to analytical requests from leadership and advancement teams, translating data findings into clear, audience-appropriate recommendations. • Establishes and tracks KPIs and benchmarks for fundraising performance in partnership with leadership. Team Leadership (20%) • Serves as team lead for BI & Analytics, setting priorities, managing workload, and supporting professional development. • Reviews team outputs for accuracy, logic, and documentation quality before delivery. • Supports the AVP with hiring, performance management, and team planning. • Builds a team culture where documentation is the default and numbers are reconciled before they leave the team. Data Governance & Documentation (15%) • Builds and maintains a comprehensive data dictionary enabling self-serve reporting across UMAF departments. • Establishes and enforces data governance standards, including field definitions, data stewardship responsibilities, and change management processes. • Documents all reporting logic so any team member can trace and reproduce a figure independently. • Partners with Gift & Donor Services and Prospect Development to align data definitions and reporting standards across Advancement Operations. Other Duties as Assigned (10%) UMAF is building and growing, and this position will support those efforts with other duties and projects as assigned from time to time. Qualifications Required • Bachelor's degree in computer science, information systems, data analytics, or a related field, or equivalent professional experience. • 5+ years of experience in business intelligence, data analytics, or a closely related field. • Strong SQL skills and hands-on experience with data warehouse platforms (Snowflake preferred). • Experience designing and building Tableau dashboards and data visualizations. • Experience with CRM systems and fundraising or advancement databases. • Investigative mindset - moves from a business question to a line of inquiry to a finding, and knows when a number warrants a deeper look. • Demonstrated habit of documenting logic and methodology so others can trace and reproduce the work. • Active user of AI tools (such as Claude, ChatGPT, Copilot, or Cortex) as part of analytical and documentation workflows. • Strong analytical and problem-solving skills, with a track record of reconciling data to trusted sources. • Excellent written and verbal communication skills; comfortable translating data findings for both technical and non-technical audiences. • High degree of integrity, demonstrating respect for individuals at every level of an organization. • Ability to work effectively both independently and as a member of a team. Preferred • Experience with Salesforce Education Cloud or a comparable higher education CRM. • Prior experience in higher education advancement, nonprofit fundraising, or a mission-driven organization. Advancement domain knowledge is a plus; strong analytical instincts and documentation habits are weighted more heavily. • Familiarity with Snowflake architecture, including views, schemas, and role-based access control. • Experience building data dictionaries or self-serve reporting documentation. • Experience managing a CRM migration or major data platform transition. • Knowledge of data governance frameworks and master data management practices. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days. 4-day summer work week. 401(k) plan. You contribute 5% and receive a 10% match. Health insurance packages for medical, dental, and vision. 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave. Learn more about our benefits . Proposed Annual Salary Range: $110,000 - $121,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 00 Yearly Salary PI9fddf758d0cf-2208
PetSmart
Phoenix, Arizona
About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job This role works in the Phoenix Home Office - visa sponsorship, now or in the future, is not available for this role Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities • Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. • Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. • Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. • Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. • Serve as a subject matter expert for WMS and related supply chain applications. • Support cross-functional projects, system configuration, testing, training, and process optimization. • Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption • Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience • Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. • 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. • Strong understanding of supply chain management strategies, processes, and concepts preferred. • Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. • Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. • Demonstrated success supporting change management in a performance-driven environment. Technical Skills • Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. • Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. • Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more " Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job This role works in the Phoenix Home Office - visa sponsorship, now or in the future, is not available for this role Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities • Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. • Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. • Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. • Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. • Serve as a subject matter expert for WMS and related supply chain applications. • Support cross-functional projects, system configuration, testing, training, and process optimization. • Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption • Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience • Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. • 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. • Strong understanding of supply chain management strategies, processes, and concepts preferred. • Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. • Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. • Demonstrated success supporting change management in a performance-driven environment. Technical Skills • Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. • Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. • Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more " Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.