Rochester Precision Optics LLC
West Henrietta, New York
Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-
08/06/2026
Full time
Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-
Date Posted: 2026-06-24 Country: United States of America Location: US-CO-AURORA-S E Centretech Pkwy BLDG S75 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: TS/SCI with Polygraph Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We have an exciting opportunity for a Senior. Principal Platform DevSecOps Engineer, supporting one of our premier programs in the business unit where you will be working with a cross-disciplinary team of Platform engineers and Systems Administrators leading the industry in ground systems solutions. This role entails leading the design, development, implementation, integration, and sustainment of a cloud-based compute, network, and storage infrastructure. The position also focuses on platform modernization by incorporating emerging technologies to optimize performance and efficiency. Utilizing DevOps/DevSecOps methodologies, tools, and automation, the role is critical in streamlining processes, enhancing collaboration, and accelerating software release cycles. As part of the team, you will contribute to the development and operational environments of a large-scale program that supports a critical national asset, ensuring its reliability and innovation in line with mission objectives. Note This position will be filled onsite at the RTX Facility in Aurora CO. What You Will Do Platform Development and Optimization: You will Contribute to the architecture, design, integration, and support of platform and infrastructure environments across build, integration & test, and production stages. Focus on ensuring these environments are optimized for performance, reliability, and scalability within cloud-based ecosystems Best Practices and Automation: You will Utilize industry and company best practices to enhance scalability, consistency, and infrastructure efficiency, while reducing deployment time and automating configuration management processes Cross-Team Collaboration: You will Work closely with software engineers, data scientists, and other agile development teams to design and implement resilient and scalable platform solutions Security and Compliance Integration: You will Embed security and compliance measures into the platform, including services like encryption and access management Operational Support: you will Provide ongoing operational support to maintain the stability, functionality, and performance of the platform Qualifications You Must Have Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Computer Science, Computer Engineering, Information Technology or Physics and a minimum 10 years of related work experience Experience in the installation, configuration, and maintenance of RedHat Linux operating systems Experience with automation frameworks such as Terraform, Ansible, and Chef to streamline infrastructure deployment and management Experience programming or scripting languages such as Python and Bash for automation, configuration, and system operations Active and Current TS/SCI with CI Poly security clearance is required on day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience designing, implementing, and integrating cloud-based systems on infrastructure platforms like AWS Experience in analyzing performance and troubleshooting applications and infrastructure services on Linux-based operating systems Strong infrastructure background managing and troubleshooting servers, networks, storage, and virtualization technologies DevSecOps Framework: Proficiency in developing, testing, and delivering applications within a DevSecOps framework Experience with cloud platforms, preferably AWS, including designing, deploying, and securing cloud services AWS Services Proficiency: Hands-on experience with AWS services such as EC2, EKS, S3, CloudWatch, IAM, and VPC, with a focus on secure and scalable deployments Proficiency in designing, implementing, and integrating platform infrastructure services using containerization technologies such as Kubernetes, Docker, and/or Podman Hands-on experience in deploying, configuring, and supporting CI/CD pipeline tools such as Jira, Confluence, Jenkins, Artifactory, GitLab and Helm Familiarity with security scanning tools like Nessus COTS/FOSS Products: Experience in installation, configuration, and integration of Commercial Off-The-Shelf (COTS) and Free and Open-Source Software (FOSS) products DoD 8570 IAT Level II Certification: Must meet Department of Defense 8570 Information Assurance Technical (IAT) Level II requirements, such as holding a Security+ CE or equivalent certification. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location: Aurora, CO: We are RTX As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class . click apply for full job details
08/06/2026
Full time
Date Posted: 2026-06-24 Country: United States of America Location: US-CO-AURORA-S E Centretech Pkwy BLDG S75 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: TS/SCI with Polygraph Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We have an exciting opportunity for a Senior. Principal Platform DevSecOps Engineer, supporting one of our premier programs in the business unit where you will be working with a cross-disciplinary team of Platform engineers and Systems Administrators leading the industry in ground systems solutions. This role entails leading the design, development, implementation, integration, and sustainment of a cloud-based compute, network, and storage infrastructure. The position also focuses on platform modernization by incorporating emerging technologies to optimize performance and efficiency. Utilizing DevOps/DevSecOps methodologies, tools, and automation, the role is critical in streamlining processes, enhancing collaboration, and accelerating software release cycles. As part of the team, you will contribute to the development and operational environments of a large-scale program that supports a critical national asset, ensuring its reliability and innovation in line with mission objectives. Note This position will be filled onsite at the RTX Facility in Aurora CO. What You Will Do Platform Development and Optimization: You will Contribute to the architecture, design, integration, and support of platform and infrastructure environments across build, integration & test, and production stages. Focus on ensuring these environments are optimized for performance, reliability, and scalability within cloud-based ecosystems Best Practices and Automation: You will Utilize industry and company best practices to enhance scalability, consistency, and infrastructure efficiency, while reducing deployment time and automating configuration management processes Cross-Team Collaboration: You will Work closely with software engineers, data scientists, and other agile development teams to design and implement resilient and scalable platform solutions Security and Compliance Integration: You will Embed security and compliance measures into the platform, including services like encryption and access management Operational Support: you will Provide ongoing operational support to maintain the stability, functionality, and performance of the platform Qualifications You Must Have Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Computer Science, Computer Engineering, Information Technology or Physics and a minimum 10 years of related work experience Experience in the installation, configuration, and maintenance of RedHat Linux operating systems Experience with automation frameworks such as Terraform, Ansible, and Chef to streamline infrastructure deployment and management Experience programming or scripting languages such as Python and Bash for automation, configuration, and system operations Active and Current TS/SCI with CI Poly security clearance is required on day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience designing, implementing, and integrating cloud-based systems on infrastructure platforms like AWS Experience in analyzing performance and troubleshooting applications and infrastructure services on Linux-based operating systems Strong infrastructure background managing and troubleshooting servers, networks, storage, and virtualization technologies DevSecOps Framework: Proficiency in developing, testing, and delivering applications within a DevSecOps framework Experience with cloud platforms, preferably AWS, including designing, deploying, and securing cloud services AWS Services Proficiency: Hands-on experience with AWS services such as EC2, EKS, S3, CloudWatch, IAM, and VPC, with a focus on secure and scalable deployments Proficiency in designing, implementing, and integrating platform infrastructure services using containerization technologies such as Kubernetes, Docker, and/or Podman Hands-on experience in deploying, configuring, and supporting CI/CD pipeline tools such as Jira, Confluence, Jenkins, Artifactory, GitLab and Helm Familiarity with security scanning tools like Nessus COTS/FOSS Products: Experience in installation, configuration, and integration of Commercial Off-The-Shelf (COTS) and Free and Open-Source Software (FOSS) products DoD 8570 IAT Level II Certification: Must meet Department of Defense 8570 Information Assurance Technical (IAT) Level II requirements, such as holding a Security+ CE or equivalent certification. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location: Aurora, CO: We are RTX As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class . click apply for full job details
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
08/06/2026
Full time
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
08/06/2026
Full time
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
08/06/2026
Full time
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
Systems Engineer II Collaboration & Endpoint Engineering We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Collaboration & Endpoint Engineer supports the planning, implementation, administration, and day-to-day operations of enterprise collaboration platforms, endpoint management systems, and virtual desktop infrastructure (VDI) serving over 12,000 endpoints across Windows, macOS, iOS, Android, and other devices. The role serves as a technical contributor and subject matter expert, ensuring seamless communication, security, and productivity across the enterprise. Your Responsibilities on the Team Collaboration & Productivity Platforms Administer and maintain enterprise collaboration platforms - including Microsoft Teams, Exchange Online, SharePoint, OneDrive, Purview, Zoom, and Box - ensuring availability, performance, security, and compliance. Support integration projects with IT and business stakeholders to streamline communication workflows. Develop and maintain system documentation, runbooks, and standard operating procedures. Identity & Directory Services Administer Active Directory and Microsoft Entra ID, including Group Policy, OU structures, hybrid identity, Conditional Access, RBAC, and directory synchronization via Entra Connect. Support identity governance initiatives including access reviews and joiner/mover/leaver lifecycle workflows. Troubleshoot identity and authentication issues - SSO, MFA, and federation - across hybrid environments. Endpoint Engineering & Management Administer Microsoft Intune for device management across Windows, macOS, iOS, and Android, including enrollment, configuration policies, app deployment, and Windows Autopilot provisioning. Support Virtual Desktop Infrastructure (VDI) environments including Azure Virtual Desktop (AVD), Citrix, or VMware Horizon for remote and hybrid workers. Maintain endpoint security baselines, CIS benchmarks, and hardening standards in partnership with security teams; enforce Microsoft Defender for Endpoint, BitLocker, and DLP policies. Manage endpoint patching and software updates using Intune, MECM/SCCM, or equivalent tooling to ensure timely vulnerability remediation. Support application packaging, deployment, and lifecycle for enterprise endpoint software, including scripting using PowerShell or similar tools. Monitor endpoint health, compliance posture, and fleet performance using telemetry and reporting. Support BYOD and corporate device programs, including conditional access enforcement and data separation policies via Intune App Protection Policies. AI Tools & Cross-Functional Support Assist with administration of enterprise AI tools including Claude (Anthropic), ChatGPT and CoPilot Enterprise, supporting licensing, configuration, user provisioning, and policy management. Partner with network, application, governance and security teams to support business requirements and enterprise architecture standards. Research emerging technologies across collaboration, AI, identity, and endpoint management and share findings with the team. Requirements Bachelor's degree in Computer Science, Information Technology, or related field - or equivalent work experience. 3-5+ years of experience in systems engineering or IT administration in enterprise environments. Hands-on experience administering Microsoft 365 platforms, including Teams, Exchange Online, SharePoint Online, Purview, Zoom, and Box. Experience with Microsoft Intune / Microsoft Endpoint Manager for MDM/MAM, including device enrollment, compliance policies, configuration profiles, and app deployment across Windows, macOS, iOS, and Android. Familiarity with VDI platforms such as Azure Virtual Desktop (AVD), Citrix, or VMware Horizon. Scripting and automation experience using PowerShell, Python, or similar tools, including endpoint provisioning and application management. Familiarity with endpoint security tooling including Microsoft Defender for Endpoint, BitLocker, and Intune-enforced compliance policies. Working knowledge of Active Directory and Microsoft Entra ID, including GPO management, hybrid identity, and Conditional Access. Relevant certifications a plus: Microsoft 365 Certified (MD-102), Azure Administrator (AZ-104), or equivalent. Strong troubleshooting and problem-solving skills across collaboration and endpoint environments. Experience with ServiceNow or similar ITSM platforms. Clear written and verbal communication skills, with ability to explain technical concepts to non-technical stakeholders. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/06/2026
Full time
Systems Engineer II Collaboration & Endpoint Engineering We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Collaboration & Endpoint Engineer supports the planning, implementation, administration, and day-to-day operations of enterprise collaboration platforms, endpoint management systems, and virtual desktop infrastructure (VDI) serving over 12,000 endpoints across Windows, macOS, iOS, Android, and other devices. The role serves as a technical contributor and subject matter expert, ensuring seamless communication, security, and productivity across the enterprise. Your Responsibilities on the Team Collaboration & Productivity Platforms Administer and maintain enterprise collaboration platforms - including Microsoft Teams, Exchange Online, SharePoint, OneDrive, Purview, Zoom, and Box - ensuring availability, performance, security, and compliance. Support integration projects with IT and business stakeholders to streamline communication workflows. Develop and maintain system documentation, runbooks, and standard operating procedures. Identity & Directory Services Administer Active Directory and Microsoft Entra ID, including Group Policy, OU structures, hybrid identity, Conditional Access, RBAC, and directory synchronization via Entra Connect. Support identity governance initiatives including access reviews and joiner/mover/leaver lifecycle workflows. Troubleshoot identity and authentication issues - SSO, MFA, and federation - across hybrid environments. Endpoint Engineering & Management Administer Microsoft Intune for device management across Windows, macOS, iOS, and Android, including enrollment, configuration policies, app deployment, and Windows Autopilot provisioning. Support Virtual Desktop Infrastructure (VDI) environments including Azure Virtual Desktop (AVD), Citrix, or VMware Horizon for remote and hybrid workers. Maintain endpoint security baselines, CIS benchmarks, and hardening standards in partnership with security teams; enforce Microsoft Defender for Endpoint, BitLocker, and DLP policies. Manage endpoint patching and software updates using Intune, MECM/SCCM, or equivalent tooling to ensure timely vulnerability remediation. Support application packaging, deployment, and lifecycle for enterprise endpoint software, including scripting using PowerShell or similar tools. Monitor endpoint health, compliance posture, and fleet performance using telemetry and reporting. Support BYOD and corporate device programs, including conditional access enforcement and data separation policies via Intune App Protection Policies. AI Tools & Cross-Functional Support Assist with administration of enterprise AI tools including Claude (Anthropic), ChatGPT and CoPilot Enterprise, supporting licensing, configuration, user provisioning, and policy management. Partner with network, application, governance and security teams to support business requirements and enterprise architecture standards. Research emerging technologies across collaboration, AI, identity, and endpoint management and share findings with the team. Requirements Bachelor's degree in Computer Science, Information Technology, or related field - or equivalent work experience. 3-5+ years of experience in systems engineering or IT administration in enterprise environments. Hands-on experience administering Microsoft 365 platforms, including Teams, Exchange Online, SharePoint Online, Purview, Zoom, and Box. Experience with Microsoft Intune / Microsoft Endpoint Manager for MDM/MAM, including device enrollment, compliance policies, configuration profiles, and app deployment across Windows, macOS, iOS, and Android. Familiarity with VDI platforms such as Azure Virtual Desktop (AVD), Citrix, or VMware Horizon. Scripting and automation experience using PowerShell, Python, or similar tools, including endpoint provisioning and application management. Familiarity with endpoint security tooling including Microsoft Defender for Endpoint, BitLocker, and Intune-enforced compliance policies. Working knowledge of Active Directory and Microsoft Entra ID, including GPO management, hybrid identity, and Conditional Access. Relevant certifications a plus: Microsoft 365 Certified (MD-102), Azure Administrator (AZ-104), or equivalent. Strong troubleshooting and problem-solving skills across collaboration and endpoint environments. Experience with ServiceNow or similar ITSM platforms. Clear written and verbal communication skills, with ability to explain technical concepts to non-technical stakeholders. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
08/05/2026
Full time
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
Description: Keep our engineers building the equipment that powers North America Since 1927, Sherman + Reilly has designed and manufactured the pullers, tensioners, reel trailers, and stringing blocks that electric utility crews trust to string transmission and distribution lines safely across the continent. Behind every machine is a team of mechanical, electrical, and design engineers and behind that team is the CAD and PDM environment that lets them do their best work. That environment is where you come in. We're looking for a CAD/PDM Systems Administrator to be the technical owner of our engineering design toolset: the person who keeps SolidWorks fast, the PDM vault healthy, the workstations dialed in, and engineering data flowing cleanly into the systems that build our products. This is a hands-on, individual-contributor role. You will manage platforms, applications, and data supporting a close-knit team of roughly 20 designers and engineers who depend on you to keep them productive. What you'll own Be the SME. Serve as our single, authoritative expert for SolidWorks, eDrawings, and SolidWorks PDM. The final escalation point for CAD/PDM issues and the trusted advisor to engineering and IT leadership on standards, strategy, and tooling. Administer the CAD software. Deploy and maintain SolidWorks and add-ins across the engineering fleet, roll out upgrades and service packs, standardize settings and templates, and validate every change in a dedicated test environment before it reaches production. Run the PDM vault. Own permissions, workflows, revision and lifecycle schemes, data cards, backups, and replication. Design release processes with Document Control, onboard new users, and keep the vault healthy. Optimize the workstations. Specify, configure, and tune engineering-class workstations for CAD, large-assembly, and FEA workloads. Maintain certified GPU driver, BIOS, and firmware standards and build repeatable deployment images. Own performance and reliability. Establish baselines and benchmarks, monitor stability and crash telemetry, drive root-cause analysis, and plan capacity and hardware refresh cycles ahead of demand. Connect the data. Support the Bill of Material (BOM) process and tooling, maintain CAD/PDM-to-ERP integrations, and close gaps in part numbering, metadata, and BOM structure, automating repetitive tasks through scripting and APIs where it helps. Manage licensing and documentation. Track SolidWorks (SolidNetWork License Manager) and third-party licenses for allocation, renewals, and audit readiness, and keep clear work instructions and standards that the whole team can follow. Support the broader toolset. Be the go-to resource for the other software and specialized hardware the engineering team relies on, including third-party applications and 3D printers. Requirements: What you bring Associate's or Bachelor's degree in Engineering, Engineering Technology, Computer Science, IT, or equivalent experience 5+ years hands-on administering and supporting SolidWorks in a production engineering environment Demonstrated SolidWorks PDM administration experience, vault setup, workflows, permissions, and troubleshooting Working knowledge of engineering-class workstation hardware, GPU/driver management, and Windows optimization Experience supporting the BOM process and an understanding of engineering data structures Strong root-cause troubleshooting across software, hardware, and integration layers Excellent documentation and communication skills, with the patience to support and train non-technical engineers Nice to have Experience integrating CAD/PDM data with ERP or PLM platforms (e.g., SAP) SolidWorks certifications (CSWP/CSWE) or PDM administration certification PowerShell or similar scripting for automation and configuration management Familiarity with manufacturing environments - wire, cable, or heavy equipment a plus Exposure to FEA/simulation workloads and workstation tuning Experience with endpoint management (Intune/Autopilot), Active Directory, and enterprise security tooling Why Sherman + Reilly Your work has weight. The engineers you support design equipment that keeps line crews safe and the grid energized. You'll see the impact on the shop floor, not just on a dashboard. Real ownership. This is the CAD/PDM role. You'll set the standards, make the tooling decisions, and be the expert the team turns to with the autonomy to do it right. A company that lasts. Nearly a century of manufacturing in Chattanooga, and a reputation as North America's leading name in line-stringing equipment. On-site and grounded. You'll work alongside the engineering team in our Chattanooga facility, with occasional time on the manufacturing floor where the products come to life. Planned system maintenance is scheduled outside core hours (Mon-Fri, 6:00 AM-5:00 PM) so our engineers stay productive. Ready to apply? If you're the person who genuinely enjoys making CAD and PDM systems run flawlessly and wants that work to matter we'd like to hear from you. Apply with your resume and a short note about your SolidWorks and PDM administration experience. Sherman + Reilly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Recruiter Notice: Sherman + Reilly does not accept unsolicited resumes from recruiters or staffing agencies. Any unsolicited resumes submitted to our employees, hiring managers, or Human Resources will become the property of Sherman + Reilly, and no placement fee or other compensation will be paid. PIdb2868d8daa2-5137
08/05/2026
Full time
Description: Keep our engineers building the equipment that powers North America Since 1927, Sherman + Reilly has designed and manufactured the pullers, tensioners, reel trailers, and stringing blocks that electric utility crews trust to string transmission and distribution lines safely across the continent. Behind every machine is a team of mechanical, electrical, and design engineers and behind that team is the CAD and PDM environment that lets them do their best work. That environment is where you come in. We're looking for a CAD/PDM Systems Administrator to be the technical owner of our engineering design toolset: the person who keeps SolidWorks fast, the PDM vault healthy, the workstations dialed in, and engineering data flowing cleanly into the systems that build our products. This is a hands-on, individual-contributor role. You will manage platforms, applications, and data supporting a close-knit team of roughly 20 designers and engineers who depend on you to keep them productive. What you'll own Be the SME. Serve as our single, authoritative expert for SolidWorks, eDrawings, and SolidWorks PDM. The final escalation point for CAD/PDM issues and the trusted advisor to engineering and IT leadership on standards, strategy, and tooling. Administer the CAD software. Deploy and maintain SolidWorks and add-ins across the engineering fleet, roll out upgrades and service packs, standardize settings and templates, and validate every change in a dedicated test environment before it reaches production. Run the PDM vault. Own permissions, workflows, revision and lifecycle schemes, data cards, backups, and replication. Design release processes with Document Control, onboard new users, and keep the vault healthy. Optimize the workstations. Specify, configure, and tune engineering-class workstations for CAD, large-assembly, and FEA workloads. Maintain certified GPU driver, BIOS, and firmware standards and build repeatable deployment images. Own performance and reliability. Establish baselines and benchmarks, monitor stability and crash telemetry, drive root-cause analysis, and plan capacity and hardware refresh cycles ahead of demand. Connect the data. Support the Bill of Material (BOM) process and tooling, maintain CAD/PDM-to-ERP integrations, and close gaps in part numbering, metadata, and BOM structure, automating repetitive tasks through scripting and APIs where it helps. Manage licensing and documentation. Track SolidWorks (SolidNetWork License Manager) and third-party licenses for allocation, renewals, and audit readiness, and keep clear work instructions and standards that the whole team can follow. Support the broader toolset. Be the go-to resource for the other software and specialized hardware the engineering team relies on, including third-party applications and 3D printers. Requirements: What you bring Associate's or Bachelor's degree in Engineering, Engineering Technology, Computer Science, IT, or equivalent experience 5+ years hands-on administering and supporting SolidWorks in a production engineering environment Demonstrated SolidWorks PDM administration experience, vault setup, workflows, permissions, and troubleshooting Working knowledge of engineering-class workstation hardware, GPU/driver management, and Windows optimization Experience supporting the BOM process and an understanding of engineering data structures Strong root-cause troubleshooting across software, hardware, and integration layers Excellent documentation and communication skills, with the patience to support and train non-technical engineers Nice to have Experience integrating CAD/PDM data with ERP or PLM platforms (e.g., SAP) SolidWorks certifications (CSWP/CSWE) or PDM administration certification PowerShell or similar scripting for automation and configuration management Familiarity with manufacturing environments - wire, cable, or heavy equipment a plus Exposure to FEA/simulation workloads and workstation tuning Experience with endpoint management (Intune/Autopilot), Active Directory, and enterprise security tooling Why Sherman + Reilly Your work has weight. The engineers you support design equipment that keeps line crews safe and the grid energized. You'll see the impact on the shop floor, not just on a dashboard. Real ownership. This is the CAD/PDM role. You'll set the standards, make the tooling decisions, and be the expert the team turns to with the autonomy to do it right. A company that lasts. Nearly a century of manufacturing in Chattanooga, and a reputation as North America's leading name in line-stringing equipment. On-site and grounded. You'll work alongside the engineering team in our Chattanooga facility, with occasional time on the manufacturing floor where the products come to life. Planned system maintenance is scheduled outside core hours (Mon-Fri, 6:00 AM-5:00 PM) so our engineers stay productive. Ready to apply? If you're the person who genuinely enjoys making CAD and PDM systems run flawlessly and wants that work to matter we'd like to hear from you. Apply with your resume and a short note about your SolidWorks and PDM administration experience. Sherman + Reilly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Recruiter Notice: Sherman + Reilly does not accept unsolicited resumes from recruiters or staffing agencies. Any unsolicited resumes submitted to our employees, hiring managers, or Human Resources will become the property of Sherman + Reilly, and no placement fee or other compensation will be paid. PIdb2868d8daa2-5137
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in. Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a IT Systems Administrator II and help make a meaningful impact in the lives of patients who need it most. Your Role & Impact The IT Systems Administrator II acts as a technical contributor and implementer for TrueCare's hybrid IT ecosystem under the direction of IT leadership. This role is responsible for the daily administration and optimization of the full enterprise infrastructure stack, including Microsoft Azure, Microsoft 365, and on-premises Hyper-V systems. Key responsibilities include contributing to roadmaps for all infrastructure services, such as identity management (Entra ID), unified endpoint solutions, and enterprise messaging systems. What We're Looking For A Bachelor's degree in computer information systems, computer science, or a related field or an equivalent combination of education and professional experience relevant to the position. A minimum of four (4) years of progressive systems administration experience in a mid-to-large enterprise environment (500+ users) Demonstrated experience in administering Microsoft Azure IaaS and on-premises Hyper-V virtualization, including host clustering and virtual network management. Demonstrated experience with Microsoft Entra ID (formerly Azure AD), including Active Directory synchronization, SSO integrations, and Conditional Access policies. Demonstrated experience with Microsoft Endpoint Manager (Intune), NinjaOne, and Windows Autopilot for automated device provisioning and policy enforcement. Demonstrated experience with PowerShell scripting. Microsoft Office Applications: Standard proficiency with Teams, Outlook, Word, Excel, and PowerPoint. Will be required to travel between all TrueCare sites and locations therefore a California Driver's License, proof of valid insurance and clean driving record is required. Why Join Us We're a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you'll have the opportunity to: Support the teams who provide care that truly impacts the community Support the strategic goals of TrueCare Work with a collaborative, supportive team Perks & Benefits: Competitive pay Generous paid time off Low-cost health, dental, vision & life insurance Join us to ensure training aligns with TrueCare values and organizational standards! The pay range for this role is $43.03 to $64.54 on a hourly basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 43.03-64.54 PI19862a52ab6b-2551
08/05/2026
Full time
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in. Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a IT Systems Administrator II and help make a meaningful impact in the lives of patients who need it most. Your Role & Impact The IT Systems Administrator II acts as a technical contributor and implementer for TrueCare's hybrid IT ecosystem under the direction of IT leadership. This role is responsible for the daily administration and optimization of the full enterprise infrastructure stack, including Microsoft Azure, Microsoft 365, and on-premises Hyper-V systems. Key responsibilities include contributing to roadmaps for all infrastructure services, such as identity management (Entra ID), unified endpoint solutions, and enterprise messaging systems. What We're Looking For A Bachelor's degree in computer information systems, computer science, or a related field or an equivalent combination of education and professional experience relevant to the position. A minimum of four (4) years of progressive systems administration experience in a mid-to-large enterprise environment (500+ users) Demonstrated experience in administering Microsoft Azure IaaS and on-premises Hyper-V virtualization, including host clustering and virtual network management. Demonstrated experience with Microsoft Entra ID (formerly Azure AD), including Active Directory synchronization, SSO integrations, and Conditional Access policies. Demonstrated experience with Microsoft Endpoint Manager (Intune), NinjaOne, and Windows Autopilot for automated device provisioning and policy enforcement. Demonstrated experience with PowerShell scripting. Microsoft Office Applications: Standard proficiency with Teams, Outlook, Word, Excel, and PowerPoint. Will be required to travel between all TrueCare sites and locations therefore a California Driver's License, proof of valid insurance and clean driving record is required. Why Join Us We're a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you'll have the opportunity to: Support the teams who provide care that truly impacts the community Support the strategic goals of TrueCare Work with a collaborative, supportive team Perks & Benefits: Competitive pay Generous paid time off Low-cost health, dental, vision & life insurance Join us to ensure training aligns with TrueCare values and organizational standards! The pay range for this role is $43.03 to $64.54 on a hourly basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 43.03-64.54 PI19862a52ab6b-2551
GENERAL SUMMARY The Forward Deployed Platform Application Developer builds, configures, tests, and supports user-facing solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms. This field-facing role works closely with operational users and the Forward Deployed Process Lead to translate workflow and business needs into practical technology solutions, including workflows, automation, AI agents, dashboards, data visualizations, and other user-facing tools that improve efficiency, data quality, and user experience. ESSENTIAL RESPONSIBILITIES Builds, configures, and supports solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms Develops and maintains workflows, automation, AI agents, dashboards, reports, and user-facing tools Translates operational and business requirements into practical platform solutions in partnership with operational leaders and end users Tests, refines, deploys, documents, and supports platform solutions to ensure usability, reliability, security, and adoption Administers Salesforce Nonprofit Cloud including users, permissions, workflows, reports, dashboards, and automation tools Collaborates with BI, data, and technical teams to support reporting, integration, and data quality requirements Troubleshoots issues and escalates advanced infrastructure, cybersecurity, integration, or data engineering needs as appropriate Supports continuous improvement of workflows, system usability, automation, and user experience across enterprise platforms Follows organizational governance, security, change management, and documentation standards Performs other duties as assigned JOB SPECIFICATION Bachelor's degree in Computer Science, Information Systems, Business, or related field preferred; equivalent experience considered Experience administering, configuring, or supporting enterprise application platforms required Experience with Salesforce administration, configuration, or platform development preferred Experience or strong interest in Skypoint, AI platforms, automation tools, dashboards, analytics, or data visualization preferred Ability to build workflows, automation, dashboards, AI agents, and user-facing tools using low-code or no-code platforms Strong technical problem-solving skills and practical application development mindset Basic understanding of data structures, reporting, integrations, governance, and system-to-system data flow Ability to translate business requirements into effective platform solutions Experience testing changes, troubleshooting issues, supporting users, and documenting configurations preferred Salesforce Administrator or Developer certification preferred Local travel required Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccine preferred. EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIef07d8c50c1e-5870
08/05/2026
Full time
GENERAL SUMMARY The Forward Deployed Platform Application Developer builds, configures, tests, and supports user-facing solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms. This field-facing role works closely with operational users and the Forward Deployed Process Lead to translate workflow and business needs into practical technology solutions, including workflows, automation, AI agents, dashboards, data visualizations, and other user-facing tools that improve efficiency, data quality, and user experience. ESSENTIAL RESPONSIBILITIES Builds, configures, and supports solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms Develops and maintains workflows, automation, AI agents, dashboards, reports, and user-facing tools Translates operational and business requirements into practical platform solutions in partnership with operational leaders and end users Tests, refines, deploys, documents, and supports platform solutions to ensure usability, reliability, security, and adoption Administers Salesforce Nonprofit Cloud including users, permissions, workflows, reports, dashboards, and automation tools Collaborates with BI, data, and technical teams to support reporting, integration, and data quality requirements Troubleshoots issues and escalates advanced infrastructure, cybersecurity, integration, or data engineering needs as appropriate Supports continuous improvement of workflows, system usability, automation, and user experience across enterprise platforms Follows organizational governance, security, change management, and documentation standards Performs other duties as assigned JOB SPECIFICATION Bachelor's degree in Computer Science, Information Systems, Business, or related field preferred; equivalent experience considered Experience administering, configuring, or supporting enterprise application platforms required Experience with Salesforce administration, configuration, or platform development preferred Experience or strong interest in Skypoint, AI platforms, automation tools, dashboards, analytics, or data visualization preferred Ability to build workflows, automation, dashboards, AI agents, and user-facing tools using low-code or no-code platforms Strong technical problem-solving skills and practical application development mindset Basic understanding of data structures, reporting, integrations, governance, and system-to-system data flow Ability to translate business requirements into effective platform solutions Experience testing changes, troubleshooting issues, supporting users, and documenting configurations preferred Salesforce Administrator or Developer certification preferred Local travel required Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccine preferred. EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIef07d8c50c1e-5870
University of Massachusetts Amherst Foundation
Hadley, Massachusetts
About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role The Senior Director of BI & Analytics sits within the Advancement Operations division and reports directly to the A ssociate Vice President of Advancement Operations. The role is part of a small team responsible for UMAF's data infrastructure, reporting, and business intelligence capabilities, built primarily on Snowflake, Tableau, and Salesforce Education Cloud (UMAX). This person owns the end-to-end pipeline from data architecture to dashboard delivery. In partnership with the AVP, they set the team's technical direction, maintain data quality standards, and build the documentation and self-serve reporting layers that let Foundation staff act on data without requesting one-off pulls. A strong Senior Director leaves UMAF with cleaner, better-documented data than they found it, and a team that can build and maintain reporting without constant escalation. Success looks like leadership routinely making decisions from dashboards rather than requesting custom pulls. The right person connects business questions to data investigations, they don't wait to be handed a specification. They use AI tools as a natural part of their workflow, document as they go, and build things other people can open up and follow. Location : This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire. What you'll do Data Infrastructure & Architecture (30%) • Designs, builds, and maintains Snowflake reporting views and data pipelines that serve as UMAF's trusted source of truth for advancement data. • Partners with IT and UMAX (Salesforce Education Cloud) administrators to ensure reliable, auditable data flows between systems. • Manages ETL processes and data warehouse architecture to support the team's reporting and analytics needs. • Maintains data quality standards, including reconciliation processes that verify key figures against authoritative sources before any output is shared. • Evaluates data tools and infrastructure against current and anticipated organizational needs. • Uses AI tools actively in analytical and documentation workflows, and sets expectations for the team to do the same. Reporting & Analytics (25%) • Develops and maintains Tableau dashboards and reports that give leadership actionable, reconciled data on fundraising performance, donor engagement, and advancement operations. • Builds and maintains the data dictionary and documentation layers that allow advancement staff to self-serve in UMAX. • Responds to analytical requests from leadership and advancement teams, translating data findings into clear, audience-appropriate recommendations. • Establishes and tracks KPIs and benchmarks for fundraising performance in partnership with leadership. Team Leadership (20%) • Serves as team lead for BI & Analytics, setting priorities, managing workload, and supporting professional development. • Reviews team outputs for accuracy, logic, and documentation quality before delivery. • Supports the AVP with hiring, performance management, and team planning. • Builds a team culture where documentation is the default and numbers are reconciled before they leave the team. Data Governance & Documentation (15%) • Builds and maintains a comprehensive data dictionary enabling self-serve reporting across UMAF departments. • Establishes and enforces data governance standards, including field definitions, data stewardship responsibilities, and change management processes. • Documents all reporting logic so any team member can trace and reproduce a figure independently. • Partners with Gift & Donor Services and Prospect Development to align data definitions and reporting standards across Advancement Operations. Other Duties as Assigned (10%) UMAF is building and growing, and this position will support those efforts with other duties and projects as assigned from time to time. Qualifications Required • Bachelor's degree in computer science, information systems, data analytics, or a related field, or equivalent professional experience. • 5+ years of experience in business intelligence, data analytics, or a closely related field. • Strong SQL skills and hands-on experience with data warehouse platforms (Snowflake preferred). • Experience designing and building Tableau dashboards and data visualizations. • Experience with CRM systems and fundraising or advancement databases. • Investigative mindset - moves from a business question to a line of inquiry to a finding, and knows when a number warrants a deeper look. • Demonstrated habit of documenting logic and methodology so others can trace and reproduce the work. • Active user of AI tools (such as Claude, ChatGPT, Copilot, or Cortex) as part of analytical and documentation workflows. • Strong analytical and problem-solving skills, with a track record of reconciling data to trusted sources. • Excellent written and verbal communication skills; comfortable translating data findings for both technical and non-technical audiences. • High degree of integrity, demonstrating respect for individuals at every level of an organization. • Ability to work effectively both independently and as a member of a team. Preferred • Experience with Salesforce Education Cloud or a comparable higher education CRM. • Prior experience in higher education advancement, nonprofit fundraising, or a mission-driven organization. Advancement domain knowledge is a plus; strong analytical instincts and documentation habits are weighted more heavily. • Familiarity with Snowflake architecture, including views, schemas, and role-based access control. • Experience building data dictionaries or self-serve reporting documentation. • Experience managing a CRM migration or major data platform transition. • Knowledge of data governance frameworks and master data management practices. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days. 4-day summer work week. 401(k) plan. You contribute 5% and receive a 10% match. Health insurance packages for medical, dental, and vision. 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave. Learn more about our benefits . Proposed Annual Salary Range: $110,000 - $121,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 00 Yearly Salary PI9fddf758d0cf-2208
08/05/2026
Full time
About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role The Senior Director of BI & Analytics sits within the Advancement Operations division and reports directly to the A ssociate Vice President of Advancement Operations. The role is part of a small team responsible for UMAF's data infrastructure, reporting, and business intelligence capabilities, built primarily on Snowflake, Tableau, and Salesforce Education Cloud (UMAX). This person owns the end-to-end pipeline from data architecture to dashboard delivery. In partnership with the AVP, they set the team's technical direction, maintain data quality standards, and build the documentation and self-serve reporting layers that let Foundation staff act on data without requesting one-off pulls. A strong Senior Director leaves UMAF with cleaner, better-documented data than they found it, and a team that can build and maintain reporting without constant escalation. Success looks like leadership routinely making decisions from dashboards rather than requesting custom pulls. The right person connects business questions to data investigations, they don't wait to be handed a specification. They use AI tools as a natural part of their workflow, document as they go, and build things other people can open up and follow. Location : This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire. What you'll do Data Infrastructure & Architecture (30%) • Designs, builds, and maintains Snowflake reporting views and data pipelines that serve as UMAF's trusted source of truth for advancement data. • Partners with IT and UMAX (Salesforce Education Cloud) administrators to ensure reliable, auditable data flows between systems. • Manages ETL processes and data warehouse architecture to support the team's reporting and analytics needs. • Maintains data quality standards, including reconciliation processes that verify key figures against authoritative sources before any output is shared. • Evaluates data tools and infrastructure against current and anticipated organizational needs. • Uses AI tools actively in analytical and documentation workflows, and sets expectations for the team to do the same. Reporting & Analytics (25%) • Develops and maintains Tableau dashboards and reports that give leadership actionable, reconciled data on fundraising performance, donor engagement, and advancement operations. • Builds and maintains the data dictionary and documentation layers that allow advancement staff to self-serve in UMAX. • Responds to analytical requests from leadership and advancement teams, translating data findings into clear, audience-appropriate recommendations. • Establishes and tracks KPIs and benchmarks for fundraising performance in partnership with leadership. Team Leadership (20%) • Serves as team lead for BI & Analytics, setting priorities, managing workload, and supporting professional development. • Reviews team outputs for accuracy, logic, and documentation quality before delivery. • Supports the AVP with hiring, performance management, and team planning. • Builds a team culture where documentation is the default and numbers are reconciled before they leave the team. Data Governance & Documentation (15%) • Builds and maintains a comprehensive data dictionary enabling self-serve reporting across UMAF departments. • Establishes and enforces data governance standards, including field definitions, data stewardship responsibilities, and change management processes. • Documents all reporting logic so any team member can trace and reproduce a figure independently. • Partners with Gift & Donor Services and Prospect Development to align data definitions and reporting standards across Advancement Operations. Other Duties as Assigned (10%) UMAF is building and growing, and this position will support those efforts with other duties and projects as assigned from time to time. Qualifications Required • Bachelor's degree in computer science, information systems, data analytics, or a related field, or equivalent professional experience. • 5+ years of experience in business intelligence, data analytics, or a closely related field. • Strong SQL skills and hands-on experience with data warehouse platforms (Snowflake preferred). • Experience designing and building Tableau dashboards and data visualizations. • Experience with CRM systems and fundraising or advancement databases. • Investigative mindset - moves from a business question to a line of inquiry to a finding, and knows when a number warrants a deeper look. • Demonstrated habit of documenting logic and methodology so others can trace and reproduce the work. • Active user of AI tools (such as Claude, ChatGPT, Copilot, or Cortex) as part of analytical and documentation workflows. • Strong analytical and problem-solving skills, with a track record of reconciling data to trusted sources. • Excellent written and verbal communication skills; comfortable translating data findings for both technical and non-technical audiences. • High degree of integrity, demonstrating respect for individuals at every level of an organization. • Ability to work effectively both independently and as a member of a team. Preferred • Experience with Salesforce Education Cloud or a comparable higher education CRM. • Prior experience in higher education advancement, nonprofit fundraising, or a mission-driven organization. Advancement domain knowledge is a plus; strong analytical instincts and documentation habits are weighted more heavily. • Familiarity with Snowflake architecture, including views, schemas, and role-based access control. • Experience building data dictionaries or self-serve reporting documentation. • Experience managing a CRM migration or major data platform transition. • Knowledge of data governance frameworks and master data management practices. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days. 4-day summer work week. 401(k) plan. You contribute 5% and receive a 10% match. Health insurance packages for medical, dental, and vision. 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave. Learn more about our benefits . Proposed Annual Salary Range: $110,000 - $121,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 00 Yearly Salary PI9fddf758d0cf-2208
Description Summary: The Imaging Administrator will work to ensure efficient and effective operations for a variety of departments that produce medical images. The responsibilities include but are not limited to, maintaining various imaging applications as applicable to multiple service lines (radiology, cardiology, etc.). This includes the design, development, coordination, and delivery of value-added services that support and enhance solutions that retrieve, analyze, enhance, and exchange digitized medical images. The Imaging Administrator will act as a liaison in all medical imaging initiatives. They will participate in overseeing and coordinating existing and new imaging-related initiatives. This Job will provide support to end users. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Administers and supports various radiology PACS, and cardiology PACS (Sectra, Lumedx, Merge Cardio, Philips ISCV) as well as advanced imaging applications, interfaces, and storage architecture(s) and related technologies (e.g., voice recognition). Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Provides support for hemodynamic systems (Merge Hemo, Philips XPer, GE Maclab) and electrophysiology mapping applications (Boston Scientific Rhythmia, Biosense Webster Carto 3). Coordinates and assists in DICOM SR mappings to ancillary systems. Operates as a liaison between vendors, BioMed, IS business partners, and ancillary support teams. Provide second-level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests; provide status on user issues. Performs medical imaging application maintenance and testing. Provides input to division policies and procedures and training documentation for medical imaging applications and processes. Collaborates in the Imaging Team's development of standard medical imaging education & documentation. Delivers hands-on training for medical imaging applications. Reviews and provides input to Information Security plans regarding medical imaging security requirements to meet HIPAA requirements on medical imaging applications. Participates in special projects as needed. Responsible for the continued monitoring of the overall health of the imaging system(s). Works closely with department directors/managers to ensure timely and complete capture of digital image data into the medical imaging software application(s), as well as network transmission. Assists with the development and utilization of operating standards, policies, procedures, and industry best practices related to medical imaging. Compiles and analyzes support data and recommends procedural and educational changes as appropriate. Acts as liaison between departments on medical imaging initiatives and procedures, assisting with new medical imaging endeavors both invasive and non-invasive. Utilizes basic concepts, standards, and tools relating to database administration. Reads, analyzes, and interprets complex documents; able to identify/interpret technical requirements/specifications. Explains imaging technology concepts/requirements to technical and non-technical audiences. Works effectively on concurrent multidisciplinary initiatives. Conveys information effectively in verbal and written communication. Works well with all clinical disciplines and staff of all CHRISTUS facilities. Participates in a rotating on-call schedule with other CHRISTUS ministries. Documents support cases in appropriate IT Service Management (ITSM) for pattern tracking. Performs other duties as assigned. Job Requirements: Education/Skills Associate's degree in Healthcare or IT, or 4 years of experience in PACS administration in lieu of a degree required Bachelor's degree preferred Experience 2 years of related healthcare experience required Medical Imaging experience preferred Basic computer experience required Licenses, Registrations, or Certifications Registered by CIIP, PARCA, ARRT, RDMS, or CNMT preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/05/2026
Full time
Description Summary: The Imaging Administrator will work to ensure efficient and effective operations for a variety of departments that produce medical images. The responsibilities include but are not limited to, maintaining various imaging applications as applicable to multiple service lines (radiology, cardiology, etc.). This includes the design, development, coordination, and delivery of value-added services that support and enhance solutions that retrieve, analyze, enhance, and exchange digitized medical images. The Imaging Administrator will act as a liaison in all medical imaging initiatives. They will participate in overseeing and coordinating existing and new imaging-related initiatives. This Job will provide support to end users. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Administers and supports various radiology PACS, and cardiology PACS (Sectra, Lumedx, Merge Cardio, Philips ISCV) as well as advanced imaging applications, interfaces, and storage architecture(s) and related technologies (e.g., voice recognition). Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Provides support for hemodynamic systems (Merge Hemo, Philips XPer, GE Maclab) and electrophysiology mapping applications (Boston Scientific Rhythmia, Biosense Webster Carto 3). Coordinates and assists in DICOM SR mappings to ancillary systems. Operates as a liaison between vendors, BioMed, IS business partners, and ancillary support teams. Provide second-level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests; provide status on user issues. Performs medical imaging application maintenance and testing. Provides input to division policies and procedures and training documentation for medical imaging applications and processes. Collaborates in the Imaging Team's development of standard medical imaging education & documentation. Delivers hands-on training for medical imaging applications. Reviews and provides input to Information Security plans regarding medical imaging security requirements to meet HIPAA requirements on medical imaging applications. Participates in special projects as needed. Responsible for the continued monitoring of the overall health of the imaging system(s). Works closely with department directors/managers to ensure timely and complete capture of digital image data into the medical imaging software application(s), as well as network transmission. Assists with the development and utilization of operating standards, policies, procedures, and industry best practices related to medical imaging. Compiles and analyzes support data and recommends procedural and educational changes as appropriate. Acts as liaison between departments on medical imaging initiatives and procedures, assisting with new medical imaging endeavors both invasive and non-invasive. Utilizes basic concepts, standards, and tools relating to database administration. Reads, analyzes, and interprets complex documents; able to identify/interpret technical requirements/specifications. Explains imaging technology concepts/requirements to technical and non-technical audiences. Works effectively on concurrent multidisciplinary initiatives. Conveys information effectively in verbal and written communication. Works well with all clinical disciplines and staff of all CHRISTUS facilities. Participates in a rotating on-call schedule with other CHRISTUS ministries. Documents support cases in appropriate IT Service Management (ITSM) for pattern tracking. Performs other duties as assigned. Job Requirements: Education/Skills Associate's degree in Healthcare or IT, or 4 years of experience in PACS administration in lieu of a degree required Bachelor's degree preferred Experience 2 years of related healthcare experience required Medical Imaging experience preferred Basic computer experience required Licenses, Registrations, or Certifications Registered by CIIP, PARCA, ARRT, RDMS, or CNMT preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience in application support. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
08/05/2026
Full time
Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience in application support. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
SimVentions, Inc - Glassdoor 4.6
Dahlgren, Virginia
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are looking for a Senior-Level Cybersecurity Engineer to join our team! This position will be seated 100% on-site at NSWC Dahlgren, Virginia. Travel: Negligible Clearance: An ACTIVE Top Secret Clearance with SCI eligibility is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: Noted experience below in cybersecurity requirements development, cyber threat analysis, cyber engineering, cyber systems architecture development or cybersecurity policy development experience: Five (5) years program specific security engineering experience working with Navy afloat/tactical combat systems or ten (10) years general security engineering experience. Minimum certification as IAT Level II or higher per DoD 8570.01, or successor. If performing as a Privileged User (Individuals who have access to system control, monitoring, or administration functions (e.g., system administrator, IAO/ISSO, system programmers, etc. a final adjudicated T-5/T-R with an IT level-1 designation in JPAS must be achieved and maintained. Privileged users must also complete Operating System (OS)/Computer Environment (CE) training for each version within six (6) months of start date. Training is the responsibility of the contracting company. Training must include an assessment, not necessarily vendor certification, with the contractor providing proof. Possess an understanding of cybersecurity, military system specifications, DoD Information Assurance (IA) policies for both Land Based and afloat/tactical systems, and the ability to communicate clearly and succinctly in written and oral presentations. Responsibilities: Develop cybersecurity requirements, policy standards, best practices, and guidance and procedures for combat systems. Conduct cybersecurity related research, analysis and coordination activities in support of DOD cyber assurance and policy efforts are multiple classification levels. Lead working groups to develop cybersecurity strategies to meet emerging threats. Perform analysis of cybersecurity, intelligence and information technology policy gaps for combat systems. Perform cybersecurity system engineering design, analysis and documentation of combat systems. Develop cybersecurity risk assessment analysis and risk mitigation plans for combat systems. Develop documentation of cybersecurity requirements, gap analysis, threat analysis, system engineering, risk assessment and mitigation for combat systems. Develop or use MBSE models to perform cybersecurity analysis. Education: Bachelors Degree in Cybersecurity is preferred Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $125,000 - $195,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! MWAC -
08/04/2026
Full time
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are looking for a Senior-Level Cybersecurity Engineer to join our team! This position will be seated 100% on-site at NSWC Dahlgren, Virginia. Travel: Negligible Clearance: An ACTIVE Top Secret Clearance with SCI eligibility is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: Noted experience below in cybersecurity requirements development, cyber threat analysis, cyber engineering, cyber systems architecture development or cybersecurity policy development experience: Five (5) years program specific security engineering experience working with Navy afloat/tactical combat systems or ten (10) years general security engineering experience. Minimum certification as IAT Level II or higher per DoD 8570.01, or successor. If performing as a Privileged User (Individuals who have access to system control, monitoring, or administration functions (e.g., system administrator, IAO/ISSO, system programmers, etc. a final adjudicated T-5/T-R with an IT level-1 designation in JPAS must be achieved and maintained. Privileged users must also complete Operating System (OS)/Computer Environment (CE) training for each version within six (6) months of start date. Training is the responsibility of the contracting company. Training must include an assessment, not necessarily vendor certification, with the contractor providing proof. Possess an understanding of cybersecurity, military system specifications, DoD Information Assurance (IA) policies for both Land Based and afloat/tactical systems, and the ability to communicate clearly and succinctly in written and oral presentations. Responsibilities: Develop cybersecurity requirements, policy standards, best practices, and guidance and procedures for combat systems. Conduct cybersecurity related research, analysis and coordination activities in support of DOD cyber assurance and policy efforts are multiple classification levels. Lead working groups to develop cybersecurity strategies to meet emerging threats. Perform analysis of cybersecurity, intelligence and information technology policy gaps for combat systems. Perform cybersecurity system engineering design, analysis and documentation of combat systems. Develop cybersecurity risk assessment analysis and risk mitigation plans for combat systems. Develop documentation of cybersecurity requirements, gap analysis, threat analysis, system engineering, risk assessment and mitigation for combat systems. Develop or use MBSE models to perform cybersecurity analysis. Education: Bachelors Degree in Cybersecurity is preferred Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $125,000 - $195,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! MWAC -
SimVentions, Inc - Glassdoor 4.6
Colonial Beach, Virginia
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are looking for a Senior-Level Cybersecurity Engineer to join our team! This position will be seated 100% on-site at NSWC Dahlgren, Virginia. Travel: Negligible Clearance: An ACTIVE Top Secret Clearance with SCI eligibility is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: Noted experience below in cybersecurity requirements development, cyber threat analysis, cyber engineering, cyber systems architecture development or cybersecurity policy development experience: Five (5) years program specific security engineering experience working with Navy afloat/tactical combat systems or ten (10) years general security engineering experience. Minimum certification as IAT Level II or higher per DoD 8570.01, or successor. If performing as a Privileged User (Individuals who have access to system control, monitoring, or administration functions (e.g., system administrator, IAO/ISSO, system programmers, etc. a final adjudicated T-5/T-R with an IT level-1 designation in JPAS must be achieved and maintained. Privileged users must also complete Operating System (OS)/Computer Environment (CE) training for each version within six (6) months of start date. Training is the responsibility of the contracting company. Training must include an assessment, not necessarily vendor certification, with the contractor providing proof. Possess an understanding of cybersecurity, military system specifications, DoD Information Assurance (IA) policies for both Land Based and afloat/tactical systems, and the ability to communicate clearly and succinctly in written and oral presentations. Responsibilities: Develop cybersecurity requirements, policy standards, best practices, and guidance and procedures for combat systems. Conduct cybersecurity related research, analysis and coordination activities in support of DOD cyber assurance and policy efforts are multiple classification levels. Lead working groups to develop cybersecurity strategies to meet emerging threats. Perform analysis of cybersecurity, intelligence and information technology policy gaps for combat systems. Perform cybersecurity system engineering design, analysis and documentation of combat systems. Develop cybersecurity risk assessment analysis and risk mitigation plans for combat systems. Develop documentation of cybersecurity requirements, gap analysis, threat analysis, system engineering, risk assessment and mitigation for combat systems. Develop or use MBSE models to perform cybersecurity analysis. Education: Bachelors Degree in Cybersecurity is preferred Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $125,000 - $195,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! MWAC -
08/04/2026
Full time
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are looking for a Senior-Level Cybersecurity Engineer to join our team! This position will be seated 100% on-site at NSWC Dahlgren, Virginia. Travel: Negligible Clearance: An ACTIVE Top Secret Clearance with SCI eligibility is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: Noted experience below in cybersecurity requirements development, cyber threat analysis, cyber engineering, cyber systems architecture development or cybersecurity policy development experience: Five (5) years program specific security engineering experience working with Navy afloat/tactical combat systems or ten (10) years general security engineering experience. Minimum certification as IAT Level II or higher per DoD 8570.01, or successor. If performing as a Privileged User (Individuals who have access to system control, monitoring, or administration functions (e.g., system administrator, IAO/ISSO, system programmers, etc. a final adjudicated T-5/T-R with an IT level-1 designation in JPAS must be achieved and maintained. Privileged users must also complete Operating System (OS)/Computer Environment (CE) training for each version within six (6) months of start date. Training is the responsibility of the contracting company. Training must include an assessment, not necessarily vendor certification, with the contractor providing proof. Possess an understanding of cybersecurity, military system specifications, DoD Information Assurance (IA) policies for both Land Based and afloat/tactical systems, and the ability to communicate clearly and succinctly in written and oral presentations. Responsibilities: Develop cybersecurity requirements, policy standards, best practices, and guidance and procedures for combat systems. Conduct cybersecurity related research, analysis and coordination activities in support of DOD cyber assurance and policy efforts are multiple classification levels. Lead working groups to develop cybersecurity strategies to meet emerging threats. Perform analysis of cybersecurity, intelligence and information technology policy gaps for combat systems. Perform cybersecurity system engineering design, analysis and documentation of combat systems. Develop cybersecurity risk assessment analysis and risk mitigation plans for combat systems. Develop documentation of cybersecurity requirements, gap analysis, threat analysis, system engineering, risk assessment and mitigation for combat systems. Develop or use MBSE models to perform cybersecurity analysis. Education: Bachelors Degree in Cybersecurity is preferred Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $125,000 - $195,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! MWAC -
