21 jobs found

Who we are : The Alliance for Academic Internal Medicine (AAIM) is seeking a Senior Research and Data Visualization Specialist reporting to the Director of Survey Research. When you join the AAIM team you are offered a competitive salary and generous benefit package. Part of the package includes AAIM paying the full premium cost for employee coverage under the health and dental plans. Coverage begins the first of the month following hire date. Other benefits include vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, identity theft insurance, access to professional development funds, and more! AAIM, a professional membership association, promotes the advancement and professional development of its members who prepare the next generation of internal medicine physicians and leaders through education, research, engagement, and collaboration. Representing over 14,000 members, AAIM is the largest association of faculty and administrative staff serving in departments of medicine. Located in the Old Town section of Alexandria, AAIM is convenient to the Blue and Yellow Metro lines. To learn more about our organization, please visit . What this job is about: The Senior Research and Data Visualization Specialist serves on the Education and Research Team (ERT), which addresses issues related to internal medicine education (undergraduate medical education UME and graduate medical education GME ). The team also oversees research on the discipline and profession of academic medicine through survey data collection, descriptive and exploratory analyses for data visualizations and summary reports, and comparative analyses for publication by member advisory committees/work groups. The Senior Research and Data Visualization Specialist integrates intermediate research skills with data visualization and analytical capabilities. This position is responsible for developing and implementing frameworks (e.g., project milestones and timelines) for research studies, analyzing datasets of variable sizes and complexity, and translating findings into clear, compelling visual insights, reports, and other communications to inform stakeholders on timely issues in their profession. This role serves as a critical bridge between Alliance survey data collection and stakeholder priorities by ensuring that results from studies of complex issues are analytically rigorous and can be interpreted by diverse audiences. The Senior Research and Data Visualization Specialist also applies independent judgment by reviewing requests for Surveys staff support and advising the Director of Survey Research on how to proceed. Responsibilities: Designs, plans, and manages the frameworks (e.g., project milestones and timelines for deliverables) for survey research studies and other data analysis projects from inception to completion. Develops and oversees study protocols while ensuring compliance with research ethics and data confidentiality. Coordinates the activities of cross-functional teams, stakeholders, and member advisory committees/work groups to execute research initiatives. Leads survey development processes, including pilot testing, fielding, data collection, and analyses for summary reporting, ensuring methodological rigor throughout the research lifecycle. Serves as a primary point of contact for project stakeholders and provides periodic updates to Alliance staff and leadership. Manages quantitative datasets of varying sizes, structures, and degrees of complexity, cleaning and validity-checking results to ensure data accuracy and integrity. Conducts descriptive, exploratory, and comparative statistical analyses using data analysis software. Identifies trends, patterns, and key metrics or indicators to generate actionable insights internally and externally. Prepares datasets as sources for Alliance member interactive data dashboard queries, reports, and visualizations, curating which content to include and updating it when appropriate. Translates analytical findings of varying degrees of complexity into intuitive visuals and narratives for technical and non-technical audiences. Similarly, applies best practices in data storytelling and visual design to communicate insights effectively. Continually evaluates and implements emerging visualization tools and techniques. Contributes to the development of scholarly manuscripts and presentations with member-driven survey or survey question author groups. Similarly, contributes to policy briefs or organizational reporting efforts. Presents findings from data collection to stakeholders, leadership teams, and external audiences. Collaborates with multidisciplinary teams, including other researchers and executive leadership. Facilitates member survey advisory committee meetings, developing draft agendas and ensuring follow-through on action items. Attends offsite in-person and other virtual meetings to fulfill the responsibilities of this position. Mentors junior research staff and provide technical guidance as appropriate. Maintains certification in human subjects research training, applies this knowledge to ensure AAIM survey data integrity, confidentiality, and survey participants' rights. Develops and oversees the responsible and effective fiscal management, allocation, and reporting of the department's budget, which may cover staff, vendors, tools and equipment, resources, travel, programs, meetings, committees, revenue, expenses, and invoice coding. Reports potential budgetary problems and collaborates on creating solutions. Oversees multiple projects simultaneously; guides the development of project plans; substantiates the staff, vendors, skills, and financial resources required to complete tasks. Manages direct reports by setting performance goals, monitoring performance, and maintaining an ongoing dialogue regarding successes and challenges using developmental coaching and mentoring. Makes staff compensation, transfer, promotion, and termination decisions. Advises and guides managers and supervisors on providing appropriate and timely employment decisions and rewards to their staff which help to motivate and retain the best talent. Develops and executes recruitment and selection plans to identify and hire talent with strong qualifications and competencies. Provides new hires with a solid foundation for success by orientating and training them on AAIM, their department, and their roles and responsibilities. Perform other duties as necessary. Supervisory Responsibility and Key Relationships: Position includes significant representative contact with committees and members through email, telephone, and onsite meetings for purposes of strategic planning, policy, and oversight. Position manages professional and support staff. What you will get out of it: Insight into the discipline of academic internal medicine. Develop your project management, communication, and budgeting skills. Work with committed and dedicated professional staff and volunteers in a collaborative and high performing environment. Professional development opportunities to grow your career. Comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, access to professional development funds, and more! How to apply: Send a resume, cover letter, and salary requirements to . Note: AAIM staff are currently working a hybrid schedule (Tuesdays and Wednesdays in the Alexandria-based office, with three days working remotely), but plan to transition to flexible scheduling based on team needs in a soon to be renovated office space. Both hybrid and remote opportunities are available, with remote work considered within the Washington Metropolitan Statistical area. Requirements: Master's degree + 8 years' experience in Data Science, Statistics, Survey Methodology, other related Social Sciences (Psychology, Applied Sociology, Economics), or a related field (e.g., Public Policy), including experience in research design, data analysis, and/or data visualization. Demonstrated experience in managing complex projects or applied research studies. Intermediate competency in commonly-used statistical software packages and professional survey software suite (Stata and Qualtrics XM or Alchemer preferred or willingness to learn if trained in comparable suites such as SPSS and QuestionPro, SurveyMonkey, or RedCap). Intermediate-level knowledge of descriptive and basic inferential statistics, including predictive modeling and best practices for reporting results for public consumption. Proficiency in data visualization tools ( preferably Power BI , Tableau, Looker). Data storytelling and visual communication capabilities. Intermediate-level knowledge of survey question design and validity checking through practices such as confirmatory factor analysis and cognitive interviewing. Ability to maintain annual renewal of human subjects research training certificate and remain current with best practices for research ethics, including institutional review board study protocol management. Proficiency using Microsoft Office suite applications and web-based collaborative tools; quick study in learning new software suites and applications. Highly skilled at communicating verbally and in writing, providing original content and using accurate grammar, tact, and diplomacy. Highly developed problem solving, analytical, and strategic thinking skills. Superior organizational and time management skills, and attention to quality. Highly skilled at working with general direction managing multiple priorities simultaneously . click apply for full job details

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Position Title: SQL DBA Location: Charlotte, NC Category: Information Technology Exempt/Non-Exempt: Exempt Full Time/Part Time: Full-Time Job Description: Job title: SQL Database Administrator- Hybrid Work Opportunity This position will work in our Charlotte office every Tuesday. Candidates must reside in the Charlotte, NC area. Company intro: Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024 and 2025! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches. Job position description: We are looking for an experienced SQL Database Administrator. The ideal candidate will: Handle technical requests submitted by end users of RCH products and systems. Act quickly to analyze available data and determine root cause of the technical issues. Install and configure SQL database setups Implement database schemas, tables, views, and data objects based on best practices and company design standards Know and adhere to Enterprise Query Standards Work closely with the application support specialists and development team to implement data changes following company change management policies Work closely with the application support team on quarterly releases. Review and modify queries that are flagged as potentially harmful to production for scalability, availability, and potential efficiency gains Perform the migration of changes through development life cycle which includes test, stage and UAT environments and deployment into the production environment. Review new SQL Server features, trace-flag changes, and operational changes prior to SQL version migration or upgrade. Optimize and tune SQL code using execution plans, system DMVs, and third-party tools Create, update, and maintain database system diagrams and operation documentation, including data standards, procedures, and definitions Pay Range: 92k to 102k annually Top benefits or perks: As a team member at Retirement Clearinghouse, you'll enjoy: A culture that fosters a positive work life balance. Hybrid work opportunities. Competitive hourly rate with Bonus potential. 18 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire) Paid holidays Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment 401k eligibility and 100% vesting with employer matching on day 1 of employment. Professional Growth and Career Advancement Opportunities Training is provided to all new hires to help you achieve your goals and ensure your success! Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office! Location: Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States. Salary Range: $92,000-$102,000 annually, commensurate with skills and experience Shift: Days Work Schedule: M-F Days EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Tags: DBA, SQL, SSIS, SSRS, Hybrid, SQL DBA Division: Retirement Clearinghouse LLC QUALIFICATIONS Bachelor's Degree in Information Technology or related field A minimum of 2 years of experience with MS SQL Server administration or combination of education and 2-4 years of relevant experience. Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Experience working with SQL server Always ON Availability Groups High level of knowledge and adherence to Enterprise Query Standards High level of knowledge/Experience with T-SQL and PowerShell Experience evaluating SQL Queries using execution plans, DMVs, Profiler or Extended Events Experience with Data warehousing and Data warehousing tools is a plus Experience with WhereScape Red is a plus Flexibility and the ability to work in a fast-paced environment Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Extreme attention to detail Superior organizational and time management skills Ability to multi-task, work independently and prioritize workload Ability to work under pressure and adapt to changing requirements and requests Candidates will be tested on the applicable knowledge base for the position. Retirement Clearinghouse is an EEO employer and participates in the E-Verify program. Pre-employment background checks, including drug screening, will be performed upon acceptance of offer of employment. Compensation details: 00 Yearly Salary PIac589070d9a4-7931

Field Metering Specialist location: PRICE, UT, US, 84501 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose We are seeking a safety focused and detail-oriented Field Metering Specialist to join the team! The ideal candidate combines strong technical aptitude with problem-solving skills, a commitment to customer service and safety, and the ability to work independently in outdoor environments. Field Metering Specialists play a vital role in ensuring accurate electric meter data collection and customer account management. These employees are responsible for reading electric meters along established routes by walking and/or driving. Using handheld electronic devices, they record meter readings and document field conditions, including meter malfunctions, safety concerns, and potential instances of meter tampering. In addition to the responsibilities listed, Field Metering Specialists perform electric meter disconnects, reconnects, and inspections for customer accounts that are delinquent or require service verification. Must be able to participate in after-hours call-outs and respond to service requests as needed. Responsibilities Connect/Disconnect accounts. Performs the same duties as Meter Reader as needed. Collection of Deferred payment arrangements with delinquent customers. Maintain accurate records of daily activity reports, collection reports, and delinquent accounts. Requirements Must have a high school diploma, GED, or equivalent. Must pass a physical "Fitness for Duty" examination. Successfully pass the Meter Reader Competency Examination. Must have a valid driver's license with a safe driving record. Ideal Candidate Profile The successful candidate must be comfortable working independently in outdoor environments and in varied weather conditions. They must also be able to work safely around dogs and other animals while maintaining positive interactions with customers and property owners. Strong customer service and communication skills are essential. Benefits At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle Our Benefits include: Medical, dental, and vision insurance 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute. Life insurance Additional voluntary benefits, including pet insurance Tuition Assistance Mass Transit Pass for employees in our Portland and Salt Lake City Offices. Work Life Balance: Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union) Paid short-term disability leave and long-term disability insurance Paid Parental Leave Paid Bereavement Leave Employee Assistance Program supporting mental and emotional wellbeing For more information, please visit: Additional Information Req Id: 114823 Company Code: PacifiCorp Primary Location: PRICE, UT Department: Power Delivery Schedule: M-F , 100% onsite Personnel Subarea: IBEW 57 PD Hiring Range: $32.15 Employees must be able to perform the essential functions of the position with or without accommodation. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Nearest Major Market: Utah Career Segment: Meter Reader, Utility, Power Systems, Energy Compensation details: 32.15-32.15 Hourly Wage PI42fcd13c44fa-3928

Description: The IT Specialist will play a critical role in managing and maintaining the organization's IT infrastructure and cybersecurity standards, with a strong emphasis on CMMC (Cybersecurity Maturity Model Certification) and CMMI (Capability Maturity Model Integration) compliance. Reporting to the SVP of Staffing, this role will drive IT operations, compliance initiatives, and secure systems management to ensure alignment with business goals. This is an onsite opportunity in the Holton, KS. Key Responsibilities: IT Operations and Infrastructure Management: Oversee daily IT operations, managing network security, data storage, and system administration to ensure high performance and security. Maintain and troubleshoot IT infrastructure in support of daily operations and leadership within the HQ enclave Implement best practices in system hardening, data integrity, and uptime. Assist in developing IT strategies that support the organization's growth, reliability, and compliance requirements. CMMC/CMMI Compliance Support: Lead the implementation of CMMC and CMMI practices within the IT department, supporting the organization's compliance and certification goals. Conduct regular audits and assessments to ensure adherence to CMMC/CMMI standards and recommend improvements as needed. Prepare and maintain documentation to support ongoing compliance efforts, ensuring transparent reporting to leadership. Cybersecurity and Risk Management: Implement and monitor cybersecurity policies and controls to protect data and prevent security incidents. Conduct periodic risk assessments and vulnerability tests, applying updates to mitigate risks. Support the SVP in developing an incident response plan and ensure timely reporting of any cybersecurity incidents. Vendor and Technology Support Coordination:Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. Assist with technology procurement, evaluating software and hardware solutions that support infrastructure, compliance, and security needs. Team Collaboration and Training: Provide training to employees on cybersecurity best practices and ensure organization-wide awareness of compliance requirements. Collaborate with team members and departments to implement technology solutions that drive operational efficiency and security. Conduct initial employee on-boarding and familiarize new employees with our IT Infrastructure Requirements: Education: Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or substitution . Experience: Minimum of 3 years in IT infrastructure and cybersecurity, with hands-on experience in CMMC and/or CMMI compliance. Certifications (Preferred): CMMC Professional, CMMI Associate, CompTIA Security+, CISSP, or similar certifications. Technical Skills: Proficient in network security, data management, compliance tools, and IT support. Familiarity with NIST, ISO, and ITIL frameworks is beneficial. Interpersonal Skills: Strong problem-solving skills, attention to detail, and the ability to communicate effectively with non-technical team members. Additional Duties Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor. Tribal Preference Exercised Prairie Band, LLC is subject to Title 22: Employment Code of the Prairie Band Potawatomi Nation. In accordance with Title 22, this position is designated as a TIER 2 position. Preference will be given to individuals to the extent required pursuant to Section 22-2-4(B). PIfc5-

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.