Pilot Flying J seeks a Sr Business Development Manager to drive growth across our transportation and warehousing network. In this fast-paced, people-first environment, you'll identify and close strategic fuel, logistics, and fleet partnerships, expand wallet share with national accounts, and lead cross-functional deal execution. Responsibilities include building a robust pipeline, negotiating complex contracts, analyzing market and pricing trends, and collaborating with operations, finance, and marketing to launch solutions that improve safety, service, and profitability across our travel center and energy businesses.
08/08/2026
Full time
Pilot Flying J seeks a Sr Business Development Manager to drive growth across our transportation and warehousing network. In this fast-paced, people-first environment, you'll identify and close strategic fuel, logistics, and fleet partnerships, expand wallet share with national accounts, and lead cross-functional deal execution. Responsibilities include building a robust pipeline, negotiating complex contracts, analyzing market and pricing trends, and collaborating with operations, finance, and marketing to launch solutions that improve safety, service, and profitability across our travel center and energy businesses.
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
08/08/2026
Full time
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
08/08/2026
Full time
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
Remote Monitoring Center Manager Location: Dothan, AL Pay Rate: $65,000 - $75,000 Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service. We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees. Position Summary DSI Security Services is seeking a highly motivated and experienced Remote Monitoring Center Manager to lead the daily operations of our Remote Monitoring Center (RMC). This position is responsible for operational performance, staffing, customer service, technology oversight, quality assurance, and continuous improvement of DSI's remote video monitoring services. The ideal candidate will have proven leadership experience in a 24/7 mission-critical environment and a strong technical understanding of video surveillance, alarm monitoring, access control, network infrastructure, and monitoring automation platforms. This position serves as the primary operational leader for the RMC and works closely with Shift Supervisors, Technical Services, Sales, Customer Success, and Executive Leadership. Essential Duties and Responsibilities Leadership and Personnel Management Lead, coach, and develop Monitoring Center personnel. Maintain appropriate staffing levels for uninterrupted 24/7/365 operations. Recruit, interview, hire, onboard, train, and retain qualified team members. Manage employee schedules, timesheets, PTO requests, performance evaluations, and development plans. Establish individual and team performance goals tied to operational metrics. Promote a culture of accountability, teamwork, professionalism, and exceptional customer service. Maintain regular communication with all shifts, including periodic after-hours engagement. Monitoring Operations Ensure compliance with established Standard Operating Procedures and customer-specific response protocols. Monitor alarm response times, operator utilization, event processing, escalation compliance, SLA performance, and customer satisfaction. Review alarm and incident activity to identify trends, risks, and opportunities for improvement. Investigate missed alarms, procedural deviations, and customer complaints. Support the onboarding of new customers and the transition of new sites into operation. Prepare and review client reports, dashboards, and operational performance metrics. Provide Monitoring Specialist coverage during peak activity, staffing shortages, emergencies, or disaster recovery events. Remain available for critical after-hours operational escalations. Technology and Systems Oversee the daily operation and optimization of Immix, video management systems, AI video analytics, and communication and notification platforms. Partner with Technical Services to troubleshoot and resolve system issues. Support the testing, deployment, and implementation of new technologies. Ensure the operational readiness of workstations, monitoring displays, networking equipment, and communications systems. Maintain accurate technical and operational documentation. Support cybersecurity best practices and operational security controls. Customer Service and Business Operations Build strong customer relationships and serve as an escalation point for service-related concerns. Participate in customer review meetings and performance discussions. Collaborate with customers to develop and maintain customized response procedures. Support service expansions, renewals, proposals, and new monitoring offerings. Ensure customer accounts are accurately configured and maintained according to contractual requirements. Coordinate with Accounting regarding account setup, billing, and service changes. Quality, Compliance, and Business Continuity Lead quality assurance initiatives, operational audits, and performance improvement efforts. Maintain documentation required for certifications, audits, and client security requirements. Identify and address operational, technology, and service-delivery risks. Support the development and testing of Business Continuity and Disaster Recovery plans. Coordinate disaster recovery exercises and system failover testing. Maintain the operational readiness of the RMC facility and equipment. Support customer tours, inspections, and compliance audits as needed. Minimum Qualifications Education Bachelor's degree in Computer Science, Information Technology, Criminal Justice, Business Management, Security Management, or a related field preferred. An equivalent combination of education and relevant experience may be considered. Experience At least five years of leadership experience in a 24/7 operational environment. At least three years of experience managing personnel in a monitoring center, command center, Security Operations Center (SOC), Network Operations Center (NOC), or similar environment. Experience with alarm monitoring, remote video monitoring, dispatch operations, or critical event response. Experience with the Immix monitoring automation platform is preferred. Working knowledge of IP networking, VPNs, cloud-hosted systems, and cybersecurity fundamentals. Knowledge, Skills, and Competencies Strong leadership, coaching, and team-development skills. Excellent verbal and written communication abilities. Strong analytical, organizational, and problem-solving skills. Exceptional customer service and relationship-management abilities. Ability to analyze performance metrics and lead continuous improvement initiatives. Ability to manage competing priorities in a fast-paced environment. Sound judgment and decision-making skills during emergencies. Strong attention to detail and commitment to quality. Ability to collaborate effectively across departments. Working Conditions This position is primarily office-based within the Remote Monitoring Center. Standard business hours are Monday through Friday; however, the RMC operates 24/7/365. Flexibility is required for after-hours incidents, staffing needs, technology outages, major customer events, and disaster recovery situations. Occasional travel may be required for customer meetings, training, audits, or company events. Why Join DSI? At DSI, you'll help shape the future of Remote Video Monitoring through advanced technologies, AI-driven security solutions, and industry-leading customer service. As a key member of our Monitoring Center team, you'll work with innovative monitoring platforms, cutting-edge analytics, and a growing portfolio of enterprise customers while contributing to the success of a rapidly expanding business. DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.
08/08/2026
Full time
Remote Monitoring Center Manager Location: Dothan, AL Pay Rate: $65,000 - $75,000 Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service. We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees. Position Summary DSI Security Services is seeking a highly motivated and experienced Remote Monitoring Center Manager to lead the daily operations of our Remote Monitoring Center (RMC). This position is responsible for operational performance, staffing, customer service, technology oversight, quality assurance, and continuous improvement of DSI's remote video monitoring services. The ideal candidate will have proven leadership experience in a 24/7 mission-critical environment and a strong technical understanding of video surveillance, alarm monitoring, access control, network infrastructure, and monitoring automation platforms. This position serves as the primary operational leader for the RMC and works closely with Shift Supervisors, Technical Services, Sales, Customer Success, and Executive Leadership. Essential Duties and Responsibilities Leadership and Personnel Management Lead, coach, and develop Monitoring Center personnel. Maintain appropriate staffing levels for uninterrupted 24/7/365 operations. Recruit, interview, hire, onboard, train, and retain qualified team members. Manage employee schedules, timesheets, PTO requests, performance evaluations, and development plans. Establish individual and team performance goals tied to operational metrics. Promote a culture of accountability, teamwork, professionalism, and exceptional customer service. Maintain regular communication with all shifts, including periodic after-hours engagement. Monitoring Operations Ensure compliance with established Standard Operating Procedures and customer-specific response protocols. Monitor alarm response times, operator utilization, event processing, escalation compliance, SLA performance, and customer satisfaction. Review alarm and incident activity to identify trends, risks, and opportunities for improvement. Investigate missed alarms, procedural deviations, and customer complaints. Support the onboarding of new customers and the transition of new sites into operation. Prepare and review client reports, dashboards, and operational performance metrics. Provide Monitoring Specialist coverage during peak activity, staffing shortages, emergencies, or disaster recovery events. Remain available for critical after-hours operational escalations. Technology and Systems Oversee the daily operation and optimization of Immix, video management systems, AI video analytics, and communication and notification platforms. Partner with Technical Services to troubleshoot and resolve system issues. Support the testing, deployment, and implementation of new technologies. Ensure the operational readiness of workstations, monitoring displays, networking equipment, and communications systems. Maintain accurate technical and operational documentation. Support cybersecurity best practices and operational security controls. Customer Service and Business Operations Build strong customer relationships and serve as an escalation point for service-related concerns. Participate in customer review meetings and performance discussions. Collaborate with customers to develop and maintain customized response procedures. Support service expansions, renewals, proposals, and new monitoring offerings. Ensure customer accounts are accurately configured and maintained according to contractual requirements. Coordinate with Accounting regarding account setup, billing, and service changes. Quality, Compliance, and Business Continuity Lead quality assurance initiatives, operational audits, and performance improvement efforts. Maintain documentation required for certifications, audits, and client security requirements. Identify and address operational, technology, and service-delivery risks. Support the development and testing of Business Continuity and Disaster Recovery plans. Coordinate disaster recovery exercises and system failover testing. Maintain the operational readiness of the RMC facility and equipment. Support customer tours, inspections, and compliance audits as needed. Minimum Qualifications Education Bachelor's degree in Computer Science, Information Technology, Criminal Justice, Business Management, Security Management, or a related field preferred. An equivalent combination of education and relevant experience may be considered. Experience At least five years of leadership experience in a 24/7 operational environment. At least three years of experience managing personnel in a monitoring center, command center, Security Operations Center (SOC), Network Operations Center (NOC), or similar environment. Experience with alarm monitoring, remote video monitoring, dispatch operations, or critical event response. Experience with the Immix monitoring automation platform is preferred. Working knowledge of IP networking, VPNs, cloud-hosted systems, and cybersecurity fundamentals. Knowledge, Skills, and Competencies Strong leadership, coaching, and team-development skills. Excellent verbal and written communication abilities. Strong analytical, organizational, and problem-solving skills. Exceptional customer service and relationship-management abilities. Ability to analyze performance metrics and lead continuous improvement initiatives. Ability to manage competing priorities in a fast-paced environment. Sound judgment and decision-making skills during emergencies. Strong attention to detail and commitment to quality. Ability to collaborate effectively across departments. Working Conditions This position is primarily office-based within the Remote Monitoring Center. Standard business hours are Monday through Friday; however, the RMC operates 24/7/365. Flexibility is required for after-hours incidents, staffing needs, technology outages, major customer events, and disaster recovery situations. Occasional travel may be required for customer meetings, training, audits, or company events. Why Join DSI? At DSI, you'll help shape the future of Remote Video Monitoring through advanced technologies, AI-driven security solutions, and industry-leading customer service. As a key member of our Monitoring Center team, you'll work with innovative monitoring platforms, cutting-edge analytics, and a growing portfolio of enterprise customers while contributing to the success of a rapidly expanding business. DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.
City/State Richmond, VA Work Shift Multiple shifts available Overview: Sentara is hiring a Senior Business System Analyst! This position is fully remote. Work Location: Remote opportunities available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview This position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Description Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Responsibilities Serve as the primary liaison between business units, IT groups, and external partners regarding Enrollment and Eligibility processes, with a focus on EDI 834 file exchanges Elicit detailed requirements from stakeholders for the onboarding and maintenance of EDI 834 transactions Analyze, map, and document data flows, business processes, and system interfaces-particularly for enrollment and eligibility functions Review and validate inbound and outbound EDI 834 files to ensure data integrity and compliance with industry and regulatory standards Utilize methodologies such as Agile, Waterfall, and SDLC to manage and support projects related to enrollment and eligibility Develop and execute SQL queries for data analysis and troubleshooting of EDI 834 transactions and enrollment data Identify and mitigate operational and technological risks associated with enrollment file exchanges and eligibility processing Lead testing, troubleshooting, and enhancement activities for enrollment systems and EDI integrations Build and maintain strong relationships with internal teams and external partners (e.g., plan sponsors, TPAs) Proactively identify opportunities for business process improvement and innovation within enrollment and eligibility operations Drive initiatives to increase customer satisfaction by streamlining EDI processes, enhancing data accuracy, and optimizing workflows Evaluate project team performance and ensure objectives, targets, and timelines for enrollment and eligibility enhancements are consistently met Oversee the design and implementation of new enrollment-related solutions and assess their impact on customer satisfaction and operational efficiency Create and distribute monthly performance and operational analysis reports using Tableau, Excel, and other analytic tools Stay informed of regulatory changes and industry trends regarding EDI 834, HIPAA, and member enrollment Provide training and guidance to junior analysts and business units on EDI 834 standards and enrollment practices Education Bachelor's degree preferably in a field such as Computer Science, Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology (Required) or Candidates without a bachelor's degree with 6 or more years of relevant experience may be considered. Experience: 4 years of relevant experience (Required) Proficiency in SQL, HTML, and CSS (Preferred) Must have experience working in SQL Understanding of Software Development Life Cycle Nice to have experience working in Salesforce, QNXT, Edifecs We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is: $69,876 - $116,438. Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Talroo-health plan, Member enrollment, EDI-834, project management, inbound, member eligibility, QNXT, Facets, SQL, reporting, queries, enrollment, Medicaid, commercial, health plans, HIPAA, Salesforce Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
08/08/2026
Full time
City/State Richmond, VA Work Shift Multiple shifts available Overview: Sentara is hiring a Senior Business System Analyst! This position is fully remote. Work Location: Remote opportunities available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview This position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Description Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Responsibilities Serve as the primary liaison between business units, IT groups, and external partners regarding Enrollment and Eligibility processes, with a focus on EDI 834 file exchanges Elicit detailed requirements from stakeholders for the onboarding and maintenance of EDI 834 transactions Analyze, map, and document data flows, business processes, and system interfaces-particularly for enrollment and eligibility functions Review and validate inbound and outbound EDI 834 files to ensure data integrity and compliance with industry and regulatory standards Utilize methodologies such as Agile, Waterfall, and SDLC to manage and support projects related to enrollment and eligibility Develop and execute SQL queries for data analysis and troubleshooting of EDI 834 transactions and enrollment data Identify and mitigate operational and technological risks associated with enrollment file exchanges and eligibility processing Lead testing, troubleshooting, and enhancement activities for enrollment systems and EDI integrations Build and maintain strong relationships with internal teams and external partners (e.g., plan sponsors, TPAs) Proactively identify opportunities for business process improvement and innovation within enrollment and eligibility operations Drive initiatives to increase customer satisfaction by streamlining EDI processes, enhancing data accuracy, and optimizing workflows Evaluate project team performance and ensure objectives, targets, and timelines for enrollment and eligibility enhancements are consistently met Oversee the design and implementation of new enrollment-related solutions and assess their impact on customer satisfaction and operational efficiency Create and distribute monthly performance and operational analysis reports using Tableau, Excel, and other analytic tools Stay informed of regulatory changes and industry trends regarding EDI 834, HIPAA, and member enrollment Provide training and guidance to junior analysts and business units on EDI 834 standards and enrollment practices Education Bachelor's degree preferably in a field such as Computer Science, Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology (Required) or Candidates without a bachelor's degree with 6 or more years of relevant experience may be considered. Experience: 4 years of relevant experience (Required) Proficiency in SQL, HTML, and CSS (Preferred) Must have experience working in SQL Understanding of Software Development Life Cycle Nice to have experience working in Salesforce, QNXT, Edifecs We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is: $69,876 - $116,438. Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Talroo-health plan, Member enrollment, EDI-834, project management, inbound, member eligibility, QNXT, Facets, SQL, reporting, queries, enrollment, Medicaid, commercial, health plans, HIPAA, Salesforce Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
We are a mission-driven technology startup transforming the way in-home care is delivered through innovative AI solutions. Our platform unifies signals from cameras, sensors, wearables, and connected devices to turn raw data into secure, real-time insights and closed-loop care actions; giving families peace of mind, seniors dignified independence, and providers the tools to deliver safer, more proactive care. We're a small, mission-driven team tackling one of the most important challenges of our time: helping people age safely and independently at home. If that excites you, we'd love to have you join us. ABOUT THE ROLE: We need a Technical Product Manager who can be our in-house lead, someone who partners with our existing AI engineer contractors to keep building, rather than just handing off specs and waiting. This isn't a traditional PM role. You'll be embedded across our portfolio of vertical businesses, working directly with contractors and teams, moving between projects as priorities shift. You'll own both the technical product thinking and the hands-on execution of prototypes, MVPs, internal tools, and integrations, especially in the early, resource-light stages before a project has its own dedicated engineering team. As the team grows, this role is expected to evolve into hiring and managing other builders - so we're looking for someone who can operate as a strong senior individual contributor now and step into people leadership as the portfolio scales. Reporting directly to the CEOå and Head of Product, you'll evaluate priorities, identify tradeoffs, and provide recommendations on product direction, technical decisions, and resource allocation across multiple initiatives. While the CEO retains final decision-making authority, you'll provide the analysis, recommendations, and operational leadership needed to keep projects moving efficiently and effectively. As our portfolio grows, this role will evolve from a senior individual contributor into a people leadership position. You'll help define and build the product function, with the opportunity to hire, mentor, and lead additional builders as the organization scales. WHAT YOU'LL OWN: Product Strategy Across Multiple Projects Partner with business unit leads to define product direction, technical scope, and priorities - often for ventures still finding product-market fit. Translate ambiguous, early-stage ideas into clear requirements, PRDs, and success metrics. Prioritize building now vs. later, given that resources are shared across the portfolio and every project is competing for the same attention. Support in building technical narratives for decks and funding rounds Hands-On Building Personally build MVPs, prototypes, and early product versions - this may mean writing code, configuring no-code/low-code tools, or standing up integrations, depending on the project. Ship fast, validate with real users or data, and iterate - favoring working software over polished documentation. Build the internal tools and lightweight automation that let small or nonexistent teams punch above their weight. Working Across a Portfolio Move between 2-4 active projects at a time, context-switching without losing momentum on any of them. Standardize just enough process (documentation, handoff notes, basic architecture decisions) that a project can survive you rotating off it. Identify patterns and reusable components across business units - no reason to rebuild the same login flow or admin panel five times. Communicate clearly and frequently with non-technical stakeholders who may not have visibility into the technical details. Judgment & Prioritization Triage constantly: with limited time and sometimes no dedicated team per project, you decide what gets your attention this week. Push back on scope creep and unrealistic timelines when a project's ambitions outpace its resourcing. Recognize when projects require additional resources and proactively recommend solutions. Validate the work and technical quality of our offshore teams Growing the Function As the portfolio scales, help define and build out the builder/product function - potentially hiring and managing additional Technical PMs or product engineers. QUALIFICATIONS: Required 6+ years in product management or a hybrid product/engineering role, with direct, hands-on building experience (not purely spec-writing) - scripting, front-end/back-end development, no-code platforms, or technical prototyping all count. Comfortable working on multiple unrelated projects simultaneously, often with incomplete information and no dedicated team. Strong technical fluency: able to read code, understand system architecture, and make informed build/buy/integrate decisions. Experience taking a product from zero to a working first version, ideally in an early-stage or startup environment. Excellent written and verbal communication - you'll be the connective tissue between technical execution and business stakeholders who don't share your context by default. Preferred Prior experience at a startup studio, venture builder, holding company, or multi-brand/multi-subsidiary organization. Familiarity with traditional engineering and AI no-code/low-code tools (Experience standing up projects that were later handed off to dedicated engineering teams. Background in a technical discipline (CS, engineering) or equivalent self-taught technical depth. Exposure to robotics; IoT is a nice-to-have, not a requirement. WHAT SUCCESS LOOKS LIKE: Multiple projects have working, validated product versions that started as your prototypes or the support you've given other builders. Business unit leads trust you to make the right call on scope and priority without hand-holding. Projects you've rotated off of continue running smoothly because you left them in a maintainable state. Leadership has a clear, current picture of which projects are gaining traction and which need investment or should be sunset, informed by your product judgment. You've laid the groundwork to bring on and manage additional builders as the portfolio grows. A NOTE TO FIT: This role suits someone who gets energy from variety and ambiguity, not someone who wants deep, singular focus on one product for years. We value curiosity, ownership, humility, speed, and thoughtful debate. Strong opinions are welcome, and they should be backed by data and a willingness to adapt. The pay range for this role is: 100,000 - 150,000 USD per year(Culver City, CA) PI0bcd93afdb75-4744
08/08/2026
Full time
We are a mission-driven technology startup transforming the way in-home care is delivered through innovative AI solutions. Our platform unifies signals from cameras, sensors, wearables, and connected devices to turn raw data into secure, real-time insights and closed-loop care actions; giving families peace of mind, seniors dignified independence, and providers the tools to deliver safer, more proactive care. We're a small, mission-driven team tackling one of the most important challenges of our time: helping people age safely and independently at home. If that excites you, we'd love to have you join us. ABOUT THE ROLE: We need a Technical Product Manager who can be our in-house lead, someone who partners with our existing AI engineer contractors to keep building, rather than just handing off specs and waiting. This isn't a traditional PM role. You'll be embedded across our portfolio of vertical businesses, working directly with contractors and teams, moving between projects as priorities shift. You'll own both the technical product thinking and the hands-on execution of prototypes, MVPs, internal tools, and integrations, especially in the early, resource-light stages before a project has its own dedicated engineering team. As the team grows, this role is expected to evolve into hiring and managing other builders - so we're looking for someone who can operate as a strong senior individual contributor now and step into people leadership as the portfolio scales. Reporting directly to the CEOå and Head of Product, you'll evaluate priorities, identify tradeoffs, and provide recommendations on product direction, technical decisions, and resource allocation across multiple initiatives. While the CEO retains final decision-making authority, you'll provide the analysis, recommendations, and operational leadership needed to keep projects moving efficiently and effectively. As our portfolio grows, this role will evolve from a senior individual contributor into a people leadership position. You'll help define and build the product function, with the opportunity to hire, mentor, and lead additional builders as the organization scales. WHAT YOU'LL OWN: Product Strategy Across Multiple Projects Partner with business unit leads to define product direction, technical scope, and priorities - often for ventures still finding product-market fit. Translate ambiguous, early-stage ideas into clear requirements, PRDs, and success metrics. Prioritize building now vs. later, given that resources are shared across the portfolio and every project is competing for the same attention. Support in building technical narratives for decks and funding rounds Hands-On Building Personally build MVPs, prototypes, and early product versions - this may mean writing code, configuring no-code/low-code tools, or standing up integrations, depending on the project. Ship fast, validate with real users or data, and iterate - favoring working software over polished documentation. Build the internal tools and lightweight automation that let small or nonexistent teams punch above their weight. Working Across a Portfolio Move between 2-4 active projects at a time, context-switching without losing momentum on any of them. Standardize just enough process (documentation, handoff notes, basic architecture decisions) that a project can survive you rotating off it. Identify patterns and reusable components across business units - no reason to rebuild the same login flow or admin panel five times. Communicate clearly and frequently with non-technical stakeholders who may not have visibility into the technical details. Judgment & Prioritization Triage constantly: with limited time and sometimes no dedicated team per project, you decide what gets your attention this week. Push back on scope creep and unrealistic timelines when a project's ambitions outpace its resourcing. Recognize when projects require additional resources and proactively recommend solutions. Validate the work and technical quality of our offshore teams Growing the Function As the portfolio scales, help define and build out the builder/product function - potentially hiring and managing additional Technical PMs or product engineers. QUALIFICATIONS: Required 6+ years in product management or a hybrid product/engineering role, with direct, hands-on building experience (not purely spec-writing) - scripting, front-end/back-end development, no-code platforms, or technical prototyping all count. Comfortable working on multiple unrelated projects simultaneously, often with incomplete information and no dedicated team. Strong technical fluency: able to read code, understand system architecture, and make informed build/buy/integrate decisions. Experience taking a product from zero to a working first version, ideally in an early-stage or startup environment. Excellent written and verbal communication - you'll be the connective tissue between technical execution and business stakeholders who don't share your context by default. Preferred Prior experience at a startup studio, venture builder, holding company, or multi-brand/multi-subsidiary organization. Familiarity with traditional engineering and AI no-code/low-code tools (Experience standing up projects that were later handed off to dedicated engineering teams. Background in a technical discipline (CS, engineering) or equivalent self-taught technical depth. Exposure to robotics; IoT is a nice-to-have, not a requirement. WHAT SUCCESS LOOKS LIKE: Multiple projects have working, validated product versions that started as your prototypes or the support you've given other builders. Business unit leads trust you to make the right call on scope and priority without hand-holding. Projects you've rotated off of continue running smoothly because you left them in a maintainable state. Leadership has a clear, current picture of which projects are gaining traction and which need investment or should be sunset, informed by your product judgment. You've laid the groundwork to bring on and manage additional builders as the portfolio grows. A NOTE TO FIT: This role suits someone who gets energy from variety and ambiguity, not someone who wants deep, singular focus on one product for years. We value curiosity, ownership, humility, speed, and thoughtful debate. Strong opinions are welcome, and they should be backed by data and a willingness to adapt. The pay range for this role is: 100,000 - 150,000 USD per year(Culver City, CA) PI0bcd93afdb75-4744
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Levo Federal Credit Union
Sioux Falls, South Dakota
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Levo Federal Credit Union
Sioux Falls, South Dakota
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Levo Federal Credit Union
Sioux Falls, South Dakota
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Levo Federal Credit Union
Sioux Falls, South Dakota
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager - IT Clinical Systems will serve as a centralized coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments.The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within IT Clinical Systems. Key Responsibilities Intake & Initiative Readiness Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies) Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs IT Ownership Coordination Analyze initiative scope and determine appropriate IT ownership alignment Coordinate and facilitate assignment of IT Milestone Owners Support reassignment and escalation processes Ensure ownership aligns with actual work effort and technical domain Resource Coordination & Risk Management Coordinate resource needs across inter-related initiatives Support scope definition and risk assessment for technical programs Identify cross-project risks and interdependencies and drive mitigation planning Cross-Functional Leadership & Influence Build strong relationships across IT, operations, and business leadership Resolve conflicts and address project challenges across teams Influence stakeholders outside direct reporting lines Serve as a liaison across application, integration, analytics, and infrastructure teams Small Project / Initiative Coordination Provide coordination support for initiatives without assigned enterprise project managers Track IT milestones and support execution alignment Facilitate communication and issue resolution across stakeholders Education Bachelor's in Computer science or relevant field preferred 5+ years of experience accepted in Lieu of Bachelor's degree Certification/Licensure Certification and experience in one or more Epic clinical applications preferred PMP preferred or obtained within 18 months Experience Experience within healthcare IT environments Ability to influence without direct authority Strong stakeholder management and relationship-building skills. Ability to manage multiple concurrent initiatives Strong organizational and prioritization skills Ability to interpret complex or incomplete information Strong problem-solving and decision-making capability Excellent written and verbal communication Ability to translate technical concepts to diverse audiences Strong attention to detail We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
08/07/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager - IT Clinical Systems will serve as a centralized coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments.The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within IT Clinical Systems. Key Responsibilities Intake & Initiative Readiness Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies) Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs IT Ownership Coordination Analyze initiative scope and determine appropriate IT ownership alignment Coordinate and facilitate assignment of IT Milestone Owners Support reassignment and escalation processes Ensure ownership aligns with actual work effort and technical domain Resource Coordination & Risk Management Coordinate resource needs across inter-related initiatives Support scope definition and risk assessment for technical programs Identify cross-project risks and interdependencies and drive mitigation planning Cross-Functional Leadership & Influence Build strong relationships across IT, operations, and business leadership Resolve conflicts and address project challenges across teams Influence stakeholders outside direct reporting lines Serve as a liaison across application, integration, analytics, and infrastructure teams Small Project / Initiative Coordination Provide coordination support for initiatives without assigned enterprise project managers Track IT milestones and support execution alignment Facilitate communication and issue resolution across stakeholders Education Bachelor's in Computer science or relevant field preferred 5+ years of experience accepted in Lieu of Bachelor's degree Certification/Licensure Certification and experience in one or more Epic clinical applications preferred PMP preferred or obtained within 18 months Experience Experience within healthcare IT environments Ability to influence without direct authority Strong stakeholder management and relationship-building skills. Ability to manage multiple concurrent initiatives Strong organizational and prioritization skills Ability to interpret complex or incomplete information Strong problem-solving and decision-making capability Excellent written and verbal communication Ability to translate technical concepts to diverse audiences Strong attention to detail We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Description: Location: CMA's Colonial Honda BDC Representative Overview: We are looking for a motivated, high-energy individual to join our Business Development Center (BDC) team. This role is critical to driving dealership success by engaging with internet customers, building relationships, and setting quality showroom appointments. This is not a sit-back role - we are looking for someone who is competitive, coachable, and thrives in a fast-paced environment. About Carter Myers Automotive (CMA) Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick. BDC Representative Responsibilities: Respond to internet leads quickly and professionally Communicate with customers via phone, text, email, and video Build rapport and create meaningful conversations Set and confirm showroom appointments Follow up consistently with active and past customers Work closely with sales managers and the sales team Track daily performance metrics and activity What Success Looks Like: High energy and urgency every day Strong communication skills (phone + text) Ability to build trust quickly with customers Consistent follow-up and persistence Positive attitude and team-first mindset Comfortable using video and creative communication Requirements: Qualifications At least one year of experience working in a customer-facing role Friendly, patient, and customer-focused mindset Excellent communication and interpersonal skills Willingness to learn and grow professionally Basic computer literacy Must have a valid driver's license Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Employment offers are contingent upon the successful completion of a drug screening and background check. PIbce16206bba4-8121
08/07/2026
Full time
Description: Location: CMA's Colonial Honda BDC Representative Overview: We are looking for a motivated, high-energy individual to join our Business Development Center (BDC) team. This role is critical to driving dealership success by engaging with internet customers, building relationships, and setting quality showroom appointments. This is not a sit-back role - we are looking for someone who is competitive, coachable, and thrives in a fast-paced environment. About Carter Myers Automotive (CMA) Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick. BDC Representative Responsibilities: Respond to internet leads quickly and professionally Communicate with customers via phone, text, email, and video Build rapport and create meaningful conversations Set and confirm showroom appointments Follow up consistently with active and past customers Work closely with sales managers and the sales team Track daily performance metrics and activity What Success Looks Like: High energy and urgency every day Strong communication skills (phone + text) Ability to build trust quickly with customers Consistent follow-up and persistence Positive attitude and team-first mindset Comfortable using video and creative communication Requirements: Qualifications At least one year of experience working in a customer-facing role Friendly, patient, and customer-focused mindset Excellent communication and interpersonal skills Willingness to learn and grow professionally Basic computer literacy Must have a valid driver's license Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Employment offers are contingent upon the successful completion of a drug screening and background check. PIbce16206bba4-8121
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour