Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/08/2026
Full time
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/08/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Disney Entertainment and ESPN Product & Technology
Bristol, Connecticut
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world . Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally . Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Data Product team is seeking a Senior Product Manager II to drive measurement strategy and analytics instrumentation across ESPN's portfolio of digital products. The team sits at the intersection of the analytics and business teams who depend on trusted data and the engineering teams who build the systems that produce it - and this role is where those worlds meet. You'll own instrumentation outcomes across ESPN digital products driving measurement strategy, schema design, and end-to-end delivery across web, mobile, and connected TV. The scope runs the full lifecycle: from defining what gets measured and why, through implementation and validation support, to ensuring downstream teams have the reliable, well-documented data they can build on. Own data collection outcomes for ESPN's digital products - accountable for completeness, accuracy, and usability across your instrumentation domain. Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs. Convert stakeholder questions into precise instrumentation specs - events, parameters, identifiers, schemas - that engineers can implement without ambiguity across platforms. Drive instrumentation from discovery through launch, orchestrating delivery across Product Engineering, Analytics Engineering, QA, and Platform partners. Work directly with engineering to ensure instrumentation is implemented correctly and meets platform standards - the bridge between measurement intent and technical reality. Configure and operate the analytics platform stack hands-on: implementation, maintenance, and optimization to support reliable, self-service analysis. Proactively identify instrumentation gaps and drive resolution through sharper specs, stronger validation, and tight coordination with engineering and QA. Use data to audit tagging and tracking health, surface improvement opportunities, and shape future measurement decisions. Mentor peer PMs and share instrumentation expertise across the team. You bring deep technical fluency in data collection and instrumentation, strong judgment about what measurement actually matters, and the communication skills to align engineers, analysts, and business leaders. You hold yourself to a standard of data quality that makes the difference between insights organizations trust and data they work around. Basic Qualifications 7 years or more in analytics instrumentation, data product management, or analytics engineering - with a track record of owning outcomes, not just executing tasks Deep hands-on experience designing event-based data models and instrumentation schemas across web, mobile, and connected TV - including event taxonomies, parameter design, identifier strategies, and implementable data contracts Ability to translate ambiguous business questions into precise instrumentation specifications - closing the gap between what stakeholders need to know and what engineers build SQL fluency and hands-on experience in cloud data platforms (Snowflake, Databricks, BigQuery , or equivalent) to validate data quality, investigate anomalies, and own your analysis Experience configuring and operating enterprise analytics platforms at scale - owning implementation, validation, and maintenance, not just strategy Proven ability to orchestrate cross-functional instrumentation delivery across Product Engineering, Analytics, QA, and platform partners A bias for action and an ownership mindset: you solve problems end-to-end and are equally comfortable debugging a data issue and presenting measurement strategy to senior leadership You use AI-enabled tools as a genuine force multiplier - this is how you work, not a skill you're developing Clear, crisp communication: precise technical specs, accessible explanations of instrumentation tradeoffs for non-technical stakeholders, and the ability to influence across engineering, product and analytics Preferred Qualifications Experience with sports, media, or direct-to-consumer digital products at scale Hands-on experience implementing solutions from Adobe's Customer Experience (CX) Analytics suite - Adobe Analytics, Customer Journey Analytics, or Adobe Experience Platform - at enterprise scale Expert understanding of media industry measurement solutions (Nielsen, Comscore ) and how they're implemented and integrated within a major media organization Familiarity with event-driven architectures or streaming data infrastructure and their connection to downstream analytics Experience enabling self-service analytics at scale through standardized metrics frameworks, reporting taxonomies, or dashboarding solutions Working knowledge of data governance, privacy, and consent frameworks (GDPR, CCPA) and their practical implications for instrumentation design Required Education Bachelor's degree in computer science, Engineering, Business, Analytics, or related field, or equivalent practical experience. The hiring range for this position in Bristol, CT is $155,700 - $208,700 and New York City, NY is $163,100 - $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/08/2026
Full time
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world . Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally . Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Data Product team is seeking a Senior Product Manager II to drive measurement strategy and analytics instrumentation across ESPN's portfolio of digital products. The team sits at the intersection of the analytics and business teams who depend on trusted data and the engineering teams who build the systems that produce it - and this role is where those worlds meet. You'll own instrumentation outcomes across ESPN digital products driving measurement strategy, schema design, and end-to-end delivery across web, mobile, and connected TV. The scope runs the full lifecycle: from defining what gets measured and why, through implementation and validation support, to ensuring downstream teams have the reliable, well-documented data they can build on. Own data collection outcomes for ESPN's digital products - accountable for completeness, accuracy, and usability across your instrumentation domain. Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs. Convert stakeholder questions into precise instrumentation specs - events, parameters, identifiers, schemas - that engineers can implement without ambiguity across platforms. Drive instrumentation from discovery through launch, orchestrating delivery across Product Engineering, Analytics Engineering, QA, and Platform partners. Work directly with engineering to ensure instrumentation is implemented correctly and meets platform standards - the bridge between measurement intent and technical reality. Configure and operate the analytics platform stack hands-on: implementation, maintenance, and optimization to support reliable, self-service analysis. Proactively identify instrumentation gaps and drive resolution through sharper specs, stronger validation, and tight coordination with engineering and QA. Use data to audit tagging and tracking health, surface improvement opportunities, and shape future measurement decisions. Mentor peer PMs and share instrumentation expertise across the team. You bring deep technical fluency in data collection and instrumentation, strong judgment about what measurement actually matters, and the communication skills to align engineers, analysts, and business leaders. You hold yourself to a standard of data quality that makes the difference between insights organizations trust and data they work around. Basic Qualifications 7 years or more in analytics instrumentation, data product management, or analytics engineering - with a track record of owning outcomes, not just executing tasks Deep hands-on experience designing event-based data models and instrumentation schemas across web, mobile, and connected TV - including event taxonomies, parameter design, identifier strategies, and implementable data contracts Ability to translate ambiguous business questions into precise instrumentation specifications - closing the gap between what stakeholders need to know and what engineers build SQL fluency and hands-on experience in cloud data platforms (Snowflake, Databricks, BigQuery , or equivalent) to validate data quality, investigate anomalies, and own your analysis Experience configuring and operating enterprise analytics platforms at scale - owning implementation, validation, and maintenance, not just strategy Proven ability to orchestrate cross-functional instrumentation delivery across Product Engineering, Analytics, QA, and platform partners A bias for action and an ownership mindset: you solve problems end-to-end and are equally comfortable debugging a data issue and presenting measurement strategy to senior leadership You use AI-enabled tools as a genuine force multiplier - this is how you work, not a skill you're developing Clear, crisp communication: precise technical specs, accessible explanations of instrumentation tradeoffs for non-technical stakeholders, and the ability to influence across engineering, product and analytics Preferred Qualifications Experience with sports, media, or direct-to-consumer digital products at scale Hands-on experience implementing solutions from Adobe's Customer Experience (CX) Analytics suite - Adobe Analytics, Customer Journey Analytics, or Adobe Experience Platform - at enterprise scale Expert understanding of media industry measurement solutions (Nielsen, Comscore ) and how they're implemented and integrated within a major media organization Familiarity with event-driven architectures or streaming data infrastructure and their connection to downstream analytics Experience enabling self-service analytics at scale through standardized metrics frameworks, reporting taxonomies, or dashboarding solutions Working knowledge of data governance, privacy, and consent frameworks (GDPR, CCPA) and their practical implications for instrumentation design Required Education Bachelor's degree in computer science, Engineering, Business, Analytics, or related field, or equivalent practical experience. The hiring range for this position in Bristol, CT is $155,700 - $208,700 and New York City, NY is $163,100 - $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Generative AI Product Team within the Information Technology Division. You will work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. You will be responsible for participating in all phases of the development process, following agile processes and test-driven development, and using object-oriented development tools to analyze, model, design, construct and test reusable objects. Our innovative and collaborative environment encourages creativity, continuous learning, and professional growth. You'll have the opportunity to work with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. Your contributions will play a crucial role in shaping the future of our AI capabilities and driving the success of our organization. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements for AI solutions Maintain and enhance existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoot and debug complex issues; identify and implement solutions Create detailed project specifications, requirements, and estimates Research and implement new AI technologies to enhance current processes, security, and performance Work closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 9+ years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 9+ years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 10 years of full Software Development Life Cycle (SDLC) experience 3 years of experience developing and implementing generative-based AI solutions using Large-Language Models (LLMs) (e.g., Open AI GPT, Google Gemini, Llama) Airline Industry experience Skills, Licenses & Certifications Proficiency in Full Stack Development Proficiency and demonstrated experience in the following technologies: J2EE technologies: Java, JSP, JMS, JAXB, JDBC, EJB Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning Cloud-based development: Azure Cloud, AWS Web Servers: Tomcat, tcServer, Websphere Web Services: REST/SOAP (JSON/WSDL/XML) Frameworks: Spring Framework, Spring Boot Front-end: Angular JS, CSS, jQuery, AJAX Build/deployment tools: Maven, Gradel, Git, Junit, Mockito Other Dev Ops Toolchain: Nexus Repository, SonarQube, Slack, GitHub, Jenkins, ElasticSearch, Logback, Log4j ADO Pipelines, Docker Other: Linux/Unix shell Scripting, JavaScript, IBM MQ/Rabbit MQ SQL Developer, IDE Proficiency in object-oriented design techniques and principles Proficiency in Retrieval Augmented Generation (RAG) techniques for generative-based AI models Proficiency in agentic systems, harness engineering, and evaluations Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/08/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Generative AI Product Team within the Information Technology Division. You will work on pioneering projects that harness the power of artificial intelligence to solve complex problems and create significant business value. You will be responsible for participating in all phases of the development process, following agile processes and test-driven development, and using object-oriented development tools to analyze, model, design, construct and test reusable objects. Our innovative and collaborative environment encourages creativity, continuous learning, and professional growth. You'll have the opportunity to work with a diverse team of experts, leveraging cutting-edge technologies to build scalable and impactful AI solutions. Your contributions will play a crucial role in shaping the future of our AI capabilities and driving the success of our organization. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements for AI solutions Maintain and enhance existing enterprise services, applications, and platforms using domain driven design and test-driven development Troubleshoot and debug complex issues; identify and implement solutions Create detailed project specifications, requirements, and estimates Research and implement new AI technologies to enhance current processes, security, and performance Work closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 9+ years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments 9+ years of professional, design, and open-source experience Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 10 years of full Software Development Life Cycle (SDLC) experience 3 years of experience developing and implementing generative-based AI solutions using Large-Language Models (LLMs) (e.g., Open AI GPT, Google Gemini, Llama) Airline Industry experience Skills, Licenses & Certifications Proficiency in Full Stack Development Proficiency and demonstrated experience in the following technologies: J2EE technologies: Java, JSP, JMS, JAXB, JDBC, EJB Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning Cloud-based development: Azure Cloud, AWS Web Servers: Tomcat, tcServer, Websphere Web Services: REST/SOAP (JSON/WSDL/XML) Frameworks: Spring Framework, Spring Boot Front-end: Angular JS, CSS, jQuery, AJAX Build/deployment tools: Maven, Gradel, Git, Junit, Mockito Other Dev Ops Toolchain: Nexus Repository, SonarQube, Slack, GitHub, Jenkins, ElasticSearch, Logback, Log4j ADO Pipelines, Docker Other: Linux/Unix shell Scripting, JavaScript, IBM MQ/Rabbit MQ SQL Developer, IDE Proficiency in object-oriented design techniques and principles Proficiency in Retrieval Augmented Generation (RAG) techniques for generative-based AI models Proficiency in agentic systems, harness engineering, and evaluations Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) Experience in Agile methodologies, such as SCRUM Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
ManhattanLife Insurance and Annuity Company
Houston, Texas
Who we are: ManhattanLife Insurance and Annuity Company was founded in 1850, the Company's longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife's enduring history, and an indicator of the reliability of our future. ManhattanLife's headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development, and a company-wide wellness program. Scope and Purpose: We are seeking a highly skilled and motivated IT Security Analyst with a minimum of five years of professional experience in cybersecurity, threat detection, incident response, and security tool administration. This role is ideal for a proactive security professional with strong technical expertise and hands-on experience managing enterprise security platforms. The successful candidate will play a key role in safeguarding the organization's information systems, supporting the integrity, confidentiality, and availability of business-critical data and systems. Duties and Responsibilities: Proactively monitor and analyze network traffic, security alerts, and security events, performing threat-hunting activities using Arctic Wolf SOC. Respond to, investigate, and manage security incidents and alerts across Microsoft 365 Defender and Cisco security platforms. Handle security tickets, document findings, and escalate issues appropriately within Arctic Wolf's portal. Configure, maintain, and support Cisco security solutions, including Cisco AMP/Secure Endpoint, Umbrella, Duo, and Cloud Email Security Appliances. Leverage Cylance to detect, investigate, and prevent endpoint-based threats. Administer, monitor, and optimize Akamai Web Application Firewall configuration, policies, and rule sets to protect web-facing applications from common exploits and threats. Stay current on emerging cyber threats, vulnerabilities, attack techniques, and mitigation strategies. Support continuous improvement of security monitoring, incident response, and endpoint protection processes. Minimum Qualifications: High School Diploma or equivalent required. Minimum of five years of professional experience in IT security, cybersecurity operations, incident response, threat detection, or a closely related role. Hands-on experience with enterprise security tools, endpoint protection platforms, security alert triage, and incident management. Industry cybersecurity certification required, such as CompTIA Security+, CISSP, CySA+, GSEC, CISM, or equivalent. Knowledge, Skills, and Abilities Minimum of five years of hands-on experience with Arctic Wolf SOC, including incident triage, alert review, ticket management, and escalation procedures. Minimum of five years of experience working with Microsoft 365 Defender, including Defender for Endpoint, Defender for Identity, and Defender for Office 365. Minimum of five years of operational experience with Cisco security technologies, including Cisco AMP/Secure Endpoint, Umbrella, Duo, and Cloud Email Security. Minimum of five years of experience using endpoint protection solutions, including Cylance or comparable platforms. Minimum of five years of experience configuring, administering, and managing Web Application Firewall technologies, preferably Akamai WAF. Strong knowledge of cybersecurity principles, threat detection, vulnerability management, access controls, and incident response practices. Strong analytical, troubleshooting, and problem-solving skills. Effective verbal and written communication skills, with the ability to document incidents, findings, and remediation steps clearly. Ability to prioritize competing tasks and respond calmly and effectively under pressure. Familiarity with ConnectWise Manage and ConnectWise Automate platforms preferred. Active cybersecurity certification is mandatory, such as CompTIA Security+, CISSP, CySA+, GSEC, CISM, or equivalent. Travel Requirements: Travel is not anticipated for this role. Professional Development: Establish annual objectives for professional growth. Keep pace with developments in the discipline. Learn and apply technologies that support professional and personal growth. Participate in the evaluation process. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time without notice. AAP/EEO Statement: ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer/Vet/Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment. PI00262a40fb7a-1942
08/08/2026
Full time
Who we are: ManhattanLife Insurance and Annuity Company was founded in 1850, the Company's longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife's enduring history, and an indicator of the reliability of our future. ManhattanLife's headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development, and a company-wide wellness program. Scope and Purpose: We are seeking a highly skilled and motivated IT Security Analyst with a minimum of five years of professional experience in cybersecurity, threat detection, incident response, and security tool administration. This role is ideal for a proactive security professional with strong technical expertise and hands-on experience managing enterprise security platforms. The successful candidate will play a key role in safeguarding the organization's information systems, supporting the integrity, confidentiality, and availability of business-critical data and systems. Duties and Responsibilities: Proactively monitor and analyze network traffic, security alerts, and security events, performing threat-hunting activities using Arctic Wolf SOC. Respond to, investigate, and manage security incidents and alerts across Microsoft 365 Defender and Cisco security platforms. Handle security tickets, document findings, and escalate issues appropriately within Arctic Wolf's portal. Configure, maintain, and support Cisco security solutions, including Cisco AMP/Secure Endpoint, Umbrella, Duo, and Cloud Email Security Appliances. Leverage Cylance to detect, investigate, and prevent endpoint-based threats. Administer, monitor, and optimize Akamai Web Application Firewall configuration, policies, and rule sets to protect web-facing applications from common exploits and threats. Stay current on emerging cyber threats, vulnerabilities, attack techniques, and mitigation strategies. Support continuous improvement of security monitoring, incident response, and endpoint protection processes. Minimum Qualifications: High School Diploma or equivalent required. Minimum of five years of professional experience in IT security, cybersecurity operations, incident response, threat detection, or a closely related role. Hands-on experience with enterprise security tools, endpoint protection platforms, security alert triage, and incident management. Industry cybersecurity certification required, such as CompTIA Security+, CISSP, CySA+, GSEC, CISM, or equivalent. Knowledge, Skills, and Abilities Minimum of five years of hands-on experience with Arctic Wolf SOC, including incident triage, alert review, ticket management, and escalation procedures. Minimum of five years of experience working with Microsoft 365 Defender, including Defender for Endpoint, Defender for Identity, and Defender for Office 365. Minimum of five years of operational experience with Cisco security technologies, including Cisco AMP/Secure Endpoint, Umbrella, Duo, and Cloud Email Security. Minimum of five years of experience using endpoint protection solutions, including Cylance or comparable platforms. Minimum of five years of experience configuring, administering, and managing Web Application Firewall technologies, preferably Akamai WAF. Strong knowledge of cybersecurity principles, threat detection, vulnerability management, access controls, and incident response practices. Strong analytical, troubleshooting, and problem-solving skills. Effective verbal and written communication skills, with the ability to document incidents, findings, and remediation steps clearly. Ability to prioritize competing tasks and respond calmly and effectively under pressure. Familiarity with ConnectWise Manage and ConnectWise Automate platforms preferred. Active cybersecurity certification is mandatory, such as CompTIA Security+, CISSP, CySA+, GSEC, CISM, or equivalent. Travel Requirements: Travel is not anticipated for this role. Professional Development: Establish annual objectives for professional growth. Keep pace with developments in the discipline. Learn and apply technologies that support professional and personal growth. Participate in the evaluation process. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time without notice. AAP/EEO Statement: ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer/Vet/Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment. PI00262a40fb7a-1942
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Digital Selling & Shopping Retail team within the Customer Experience organization. You'll help shape some of the most visible experiences on including Search, Choose Flights, and Trip Summary, impacting millions of travelers each year. Working across product, technology, UX, and data, you'll identify customer pain points, drive experimentation, and deliver solutions that improve the customer experience while increasing engagement, conversion, and revenue. This is an opportunity to influence the digital experiences used by millions of travelers and help define the future of airline retailing. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Contributes to the cocreation of Product Vision and Product Strategy tied to Portfolio goals Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership's attention Coordinates with other Product team members to manage product dependencies and increments of value Performs continuous product discovery and offers valuable solutions that align to Product OKRs Understands the budgetary implications, related organizational constraints in factoring areas of focus Uses data to define baselines, measure outcomes, share insights, order backlog items, etc. Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases Practices agility in discovering and delivering value continuously All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in related field plus 3 years of experience in Product Management/ Delivery (ex: product analyst, user researcher, product owner, etc.) or 5 years of relevant work experience Preferred Qualifications- Education & Prior Job Experience Experience determining Product Market fit and defining a Go-to-Market strategy Demonstrate familiarity with Agile Product Management tools Skills, Licenses & Certifications Relevant certifications in Product Management/Product Delivery field Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeâs journey? Feel free to be yourself at American.
08/08/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Digital Selling & Shopping Retail team within the Customer Experience organization. You'll help shape some of the most visible experiences on including Search, Choose Flights, and Trip Summary, impacting millions of travelers each year. Working across product, technology, UX, and data, you'll identify customer pain points, drive experimentation, and deliver solutions that improve the customer experience while increasing engagement, conversion, and revenue. This is an opportunity to influence the digital experiences used by millions of travelers and help define the future of airline retailing. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Contributes to the cocreation of Product Vision and Product Strategy tied to Portfolio goals Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership's attention Coordinates with other Product team members to manage product dependencies and increments of value Performs continuous product discovery and offers valuable solutions that align to Product OKRs Understands the budgetary implications, related organizational constraints in factoring areas of focus Uses data to define baselines, measure outcomes, share insights, order backlog items, etc. Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases Practices agility in discovering and delivering value continuously All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in related field plus 3 years of experience in Product Management/ Delivery (ex: product analyst, user researcher, product owner, etc.) or 5 years of relevant work experience Preferred Qualifications- Education & Prior Job Experience Experience determining Product Market fit and defining a Go-to-Market strategy Demonstrate familiarity with Agile Product Management tools Skills, Licenses & Certifications Relevant certifications in Product Management/Product Delivery field Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeâs journey? Feel free to be yourself at American.
Disney Entertainment and ESPN Product & Technology
New York, New York
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world . Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally . Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Data Product team is seeking a Senior Product Manager II to drive measurement strategy and analytics instrumentation across ESPN's portfolio of digital products. The team sits at the intersection of the analytics and business teams who depend on trusted data and the engineering teams who build the systems that produce it - and this role is where those worlds meet. You'll own instrumentation outcomes across ESPN digital products driving measurement strategy, schema design, and end-to-end delivery across web, mobile, and connected TV. The scope runs the full lifecycle: from defining what gets measured and why, through implementation and validation support, to ensuring downstream teams have the reliable, well-documented data they can build on. Own data collection outcomes for ESPN's digital products - accountable for completeness, accuracy, and usability across your instrumentation domain. Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs. Convert stakeholder questions into precise instrumentation specs - events, parameters, identifiers, schemas - that engineers can implement without ambiguity across platforms. Drive instrumentation from discovery through launch, orchestrating delivery across Product Engineering, Analytics Engineering, QA, and Platform partners. Work directly with engineering to ensure instrumentation is implemented correctly and meets platform standards - the bridge between measurement intent and technical reality. Configure and operate the analytics platform stack hands-on: implementation, maintenance, and optimization to support reliable, self-service analysis. Proactively identify instrumentation gaps and drive resolution through sharper specs, stronger validation, and tight coordination with engineering and QA. Use data to audit tagging and tracking health, surface improvement opportunities, and shape future measurement decisions. Mentor peer PMs and share instrumentation expertise across the team. You bring deep technical fluency in data collection and instrumentation, strong judgment about what measurement actually matters, and the communication skills to align engineers, analysts, and business leaders. You hold yourself to a standard of data quality that makes the difference between insights organizations trust and data they work around. Basic Qualifications 7 years or more in analytics instrumentation, data product management, or analytics engineering - with a track record of owning outcomes, not just executing tasks Deep hands-on experience designing event-based data models and instrumentation schemas across web, mobile, and connected TV - including event taxonomies, parameter design, identifier strategies, and implementable data contracts Ability to translate ambiguous business questions into precise instrumentation specifications - closing the gap between what stakeholders need to know and what engineers build SQL fluency and hands-on experience in cloud data platforms (Snowflake, Databricks, BigQuery , or equivalent) to validate data quality, investigate anomalies, and own your analysis Experience configuring and operating enterprise analytics platforms at scale - owning implementation, validation, and maintenance, not just strategy Proven ability to orchestrate cross-functional instrumentation delivery across Product Engineering, Analytics, QA, and platform partners A bias for action and an ownership mindset: you solve problems end-to-end and are equally comfortable debugging a data issue and presenting measurement strategy to senior leadership You use AI-enabled tools as a genuine force multiplier - this is how you work, not a skill you're developing Clear, crisp communication: precise technical specs, accessible explanations of instrumentation tradeoffs for non-technical stakeholders, and the ability to influence across engineering, product and analytics Preferred Qualifications Experience with sports, media, or direct-to-consumer digital products at scale Hands-on experience implementing solutions from Adobe's Customer Experience (CX) Analytics suite - Adobe Analytics, Customer Journey Analytics, or Adobe Experience Platform - at enterprise scale Expert understanding of media industry measurement solutions (Nielsen, Comscore ) and how they're implemented and integrated within a major media organization Familiarity with event-driven architectures or streaming data infrastructure and their connection to downstream analytics Experience enabling self-service analytics at scale through standardized metrics frameworks, reporting taxonomies, or dashboarding solutions Working knowledge of data governance, privacy, and consent frameworks (GDPR, CCPA) and their practical implications for instrumentation design Required Education Bachelor's degree in computer science, Engineering, Business, Analytics, or related field, or equivalent practical experience. The hiring range for this position in Bristol, CT is $155,700 - $208,700 and New York City, NY is $163,100 - $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/08/2026
Full time
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world . Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally . Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Data Product team is seeking a Senior Product Manager II to drive measurement strategy and analytics instrumentation across ESPN's portfolio of digital products. The team sits at the intersection of the analytics and business teams who depend on trusted data and the engineering teams who build the systems that produce it - and this role is where those worlds meet. You'll own instrumentation outcomes across ESPN digital products driving measurement strategy, schema design, and end-to-end delivery across web, mobile, and connected TV. The scope runs the full lifecycle: from defining what gets measured and why, through implementation and validation support, to ensuring downstream teams have the reliable, well-documented data they can build on. Own data collection outcomes for ESPN's digital products - accountable for completeness, accuracy, and usability across your instrumentation domain. Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs. Convert stakeholder questions into precise instrumentation specs - events, parameters, identifiers, schemas - that engineers can implement without ambiguity across platforms. Drive instrumentation from discovery through launch, orchestrating delivery across Product Engineering, Analytics Engineering, QA, and Platform partners. Work directly with engineering to ensure instrumentation is implemented correctly and meets platform standards - the bridge between measurement intent and technical reality. Configure and operate the analytics platform stack hands-on: implementation, maintenance, and optimization to support reliable, self-service analysis. Proactively identify instrumentation gaps and drive resolution through sharper specs, stronger validation, and tight coordination with engineering and QA. Use data to audit tagging and tracking health, surface improvement opportunities, and shape future measurement decisions. Mentor peer PMs and share instrumentation expertise across the team. You bring deep technical fluency in data collection and instrumentation, strong judgment about what measurement actually matters, and the communication skills to align engineers, analysts, and business leaders. You hold yourself to a standard of data quality that makes the difference between insights organizations trust and data they work around. Basic Qualifications 7 years or more in analytics instrumentation, data product management, or analytics engineering - with a track record of owning outcomes, not just executing tasks Deep hands-on experience designing event-based data models and instrumentation schemas across web, mobile, and connected TV - including event taxonomies, parameter design, identifier strategies, and implementable data contracts Ability to translate ambiguous business questions into precise instrumentation specifications - closing the gap between what stakeholders need to know and what engineers build SQL fluency and hands-on experience in cloud data platforms (Snowflake, Databricks, BigQuery , or equivalent) to validate data quality, investigate anomalies, and own your analysis Experience configuring and operating enterprise analytics platforms at scale - owning implementation, validation, and maintenance, not just strategy Proven ability to orchestrate cross-functional instrumentation delivery across Product Engineering, Analytics, QA, and platform partners A bias for action and an ownership mindset: you solve problems end-to-end and are equally comfortable debugging a data issue and presenting measurement strategy to senior leadership You use AI-enabled tools as a genuine force multiplier - this is how you work, not a skill you're developing Clear, crisp communication: precise technical specs, accessible explanations of instrumentation tradeoffs for non-technical stakeholders, and the ability to influence across engineering, product and analytics Preferred Qualifications Experience with sports, media, or direct-to-consumer digital products at scale Hands-on experience implementing solutions from Adobe's Customer Experience (CX) Analytics suite - Adobe Analytics, Customer Journey Analytics, or Adobe Experience Platform - at enterprise scale Expert understanding of media industry measurement solutions (Nielsen, Comscore ) and how they're implemented and integrated within a major media organization Familiarity with event-driven architectures or streaming data infrastructure and their connection to downstream analytics Experience enabling self-service analytics at scale through standardized metrics frameworks, reporting taxonomies, or dashboarding solutions Working knowledge of data governance, privacy, and consent frameworks (GDPR, CCPA) and their practical implications for instrumentation design Required Education Bachelor's degree in computer science, Engineering, Business, Analytics, or related field, or equivalent practical experience. The hiring range for this position in Bristol, CT is $155,700 - $208,700 and New York City, NY is $163,100 - $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This role is part of the Global Sales organization within the CRM & Sales Technology team, where you'll help shape Microsoft Dynamics 365 CRM, Power Platform, Copilot Agents, Power BI, and other sales technologies that enable commercial teams to manage customer relationships, drive productivity, and accelerate revenue growth. Working closely with business and technology partners, you'll lead the implementation and enhancement of strategic CRM, AI, data, and automation capabilities. You'll play a key role in delivering innovative solutions that improve user experience, streamline business processes, and support data-driven decision making across the sales organization. What you'll do Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes Analyzes and gathers business requirements for multiple corporate initiatives simultaneously Prioritizes requirements (user stories), provides risk analysis, and provides project documentation in Visio, Excel, and PowerPoint Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis Coordinates demos to stakeholders (all levels of management) Critically analyzes and evaluates information gathered from multiple sources to create documentation Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards Understands expectations that were set with the business unit(s) Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed Create PowerBI reports and CRM dashboard views for end users All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field 3 years or more in project management, improving customer satisfaction Preferred Qualifications- Education & Prior Job Experience Experience with project and technical defect tracking tools such as Rally Skills, Licenses & Certifications Experience configuring and optimizing Microsoft Dynamics 365 CRM, including business process flows, security models, sales automation, and platform customization. Hands-on expertise with Power Platform, including Power Apps, Power Automate, Dataverse, and Microsoft ecosystem integrations. Experience implementing Microsoft Copilot Agents, AI-powered workflows, and conversational experiences to improve productivity and business outcomes. Knowledge of Power BI, KPI development, reporting, and analytics to drive adoption, insights, and data-driven decision making. Strong understanding of CRM data models, account hierarchies, customer data management, and enterprise application integrations. Proven ability to partner with business, IT, data engineering, and vendor teams to deliver scalable CRM, AI, and automation solutions. Strategic thinker with strong analytical, problem-solving, and product leadership skills, leveraging emerging technologies to drive innovation, automation, and customer value. Microsoft certifications such as Dynamics 365, Power Platform (PL-900/PL-200), Copilot, Azure, or other M365 certifications are a plus. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, youâll have access to your health, dental, prescription and vision benefits to help you stay well. And thatâs just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself â thatâs why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
08/08/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This role is part of the Global Sales organization within the CRM & Sales Technology team, where you'll help shape Microsoft Dynamics 365 CRM, Power Platform, Copilot Agents, Power BI, and other sales technologies that enable commercial teams to manage customer relationships, drive productivity, and accelerate revenue growth. Working closely with business and technology partners, you'll lead the implementation and enhancement of strategic CRM, AI, data, and automation capabilities. You'll play a key role in delivering innovative solutions that improve user experience, streamline business processes, and support data-driven decision making across the sales organization. What you'll do Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes Analyzes and gathers business requirements for multiple corporate initiatives simultaneously Prioritizes requirements (user stories), provides risk analysis, and provides project documentation in Visio, Excel, and PowerPoint Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis Coordinates demos to stakeholders (all levels of management) Critically analyzes and evaluates information gathered from multiple sources to create documentation Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards Understands expectations that were set with the business unit(s) Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed Create PowerBI reports and CRM dashboard views for end users All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field 3 years or more in project management, improving customer satisfaction Preferred Qualifications- Education & Prior Job Experience Experience with project and technical defect tracking tools such as Rally Skills, Licenses & Certifications Experience configuring and optimizing Microsoft Dynamics 365 CRM, including business process flows, security models, sales automation, and platform customization. Hands-on expertise with Power Platform, including Power Apps, Power Automate, Dataverse, and Microsoft ecosystem integrations. Experience implementing Microsoft Copilot Agents, AI-powered workflows, and conversational experiences to improve productivity and business outcomes. Knowledge of Power BI, KPI development, reporting, and analytics to drive adoption, insights, and data-driven decision making. Strong understanding of CRM data models, account hierarchies, customer data management, and enterprise application integrations. Proven ability to partner with business, IT, data engineering, and vendor teams to deliver scalable CRM, AI, and automation solutions. Strategic thinker with strong analytical, problem-solving, and product leadership skills, leveraging emerging technologies to drive innovation, automation, and customer value. Microsoft certifications such as Dynamics 365, Power Platform (PL-900/PL-200), Copilot, Azure, or other M365 certifications are a plus. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, youâll have access to your health, dental, prescription and vision benefits to help you stay well. And thatâs just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself â thatâs why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Constellation Energy seeks an Implementation & Support Manager to lead delivery and ongoing support of ISFSI solutions for utility customers. In this role, you will manage end-to-end implementations, gather and translate business requirements, configure systems, and coordinate testing and go live activities. You will build strong relationships with internal stakeholders and clients, oversee issue resolution and system performance, and drive continuous improvement. You will mentor a small technical/analyst team, ensure regulatory and security compliance, and support key energy and sustainability initiatives across the organization.
08/08/2026
Full time
Constellation Energy seeks an Implementation & Support Manager to lead delivery and ongoing support of ISFSI solutions for utility customers. In this role, you will manage end-to-end implementations, gather and translate business requirements, configure systems, and coordinate testing and go live activities. You will build strong relationships with internal stakeholders and clients, oversee issue resolution and system performance, and drive continuous improvement. You will mentor a small technical/analyst team, ensure regulatory and security compliance, and support key energy and sustainability initiatives across the organization.
DCI Solutions, an automotive claims consulting leader, is seeking a Platform Engineer to build and optimize cloud-based platforms that power our diminished value and collision repair claim solutions. You will design scalable infrastructure, implement CI/CD pipelines, and automate deployments for data-driven valuation and documentation systems. Partner with analysts, developers, and insurers to ensure high availability, security, and performance. This client-focused, collaborative role offers the chance to deepen expertise in finance, insurance, and automotive claims while shaping a modern, reliable claims technology stack.
08/08/2026
Full time
DCI Solutions, an automotive claims consulting leader, is seeking a Platform Engineer to build and optimize cloud-based platforms that power our diminished value and collision repair claim solutions. You will design scalable infrastructure, implement CI/CD pipelines, and automate deployments for data-driven valuation and documentation systems. Partner with analysts, developers, and insurers to ensure high availability, security, and performance. This client-focused, collaborative role offers the chance to deepen expertise in finance, insurance, and automotive claims while shaping a modern, reliable claims technology stack.
ManTech International seeks a Staff Cyber Security Analyst to protect critical U.S. defense and federal missions. In this role, you will lead advanced threat detection, incident response, and threat hunting across complex on-prem and cloud environments. You will analyze security events, tune SIEM and detection tools, perform malware and forensic analysis, and drive remediation with engineering teams. You will support NIST/RMF-based compliance, mentor junior analysts, and contribute to innovative cyber solutions in a mission-focused, collaborative culture committed to national security and technical excellence.
08/08/2026
Full time
ManTech International seeks a Staff Cyber Security Analyst to protect critical U.S. defense and federal missions. In this role, you will lead advanced threat detection, incident response, and threat hunting across complex on-prem and cloud environments. You will analyze security events, tune SIEM and detection tools, perform malware and forensic analysis, and drive remediation with engineering teams. You will support NIST/RMF-based compliance, mentor junior analysts, and contribute to innovative cyber solutions in a mission-focused, collaborative culture committed to national security and technical excellence.
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
08/08/2026
Full time
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
08/08/2026
Full time
Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210
AI Operations & Data Analyst US-NY-Melville Job ID: 34723 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Melville Headquarters About the Role Canon USA in Melville, NY is currently seeking a AI Operations & Data Analyst (Analyst, Data Analytics). In this role, you will sit at the intersection of data engineering, business strategy, and AI validation, to ensure our machine learning models and automated workflows deliver measurable value. You will be expected to develop and implement advanced AI capabilities to become a company expert in data collection, consolidation and analysis of real-world service operations data, specifically focusing on the Field Service to ensure machine learning models and automated workflows deliver actionable insights. This role will require some development of data visualization solutions and training on how to use those solutions so that key stakeholders can access information and drive improvements. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact Delivers standard reports and data visualization by required deadlines with consistent and reliable accuracy Develops and implements AI solutions to automate and create efficiencies of analyses of large confidential data files to meet company goals and objectives Audits and validates AI-generated outputs (LLM summaries, automated customer updates, predictive models) to eliminate hallucinations and ensure operational accuracy Tracks real-time reliability, bias mitigation, and accuracy metrics for deployed operational AI models Translates ambiguous business challenges into structured data workflows, automation pipelines, and measurable KPIs Designs intuitive Tableau/Power BI dashboards and translate complex AI insights into compelling narratives for executive stakeholders Creates data summaries and visualizations with the ability to present those results in various forms (presentations, interactive platforms, reporting, etc ) Partners with engineering teams to scope, test, and deploy high-impact workflow automation About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience Education/Experience preferred in Business, Mathematics, Statistics, Analytics, Finance or similar discipline 3+ years of experience in data analytics, operations analytics, or chain, or print management operations Familiarity with cloud platforms (AWS ecosystem) and LLM orchestration frameworks (e.g., LangChain) Background supporting large enterprise accounts or client-facing delivery Analytic experience preferred. Preferred experience in product/solutions sales Significant knowledge of Microsoft Excel, including pivot tables, charts, graphs, and complex formulas Knowledge of Microsoft Access (or similar database skills) a plus Knowledge of and Oracle a plus Knowledge of Power BI, Tableau, Domo, other reporting packages a plus Very detail oriented and consistently accurate Overtime as required, especially during monthly reporting for management meetings We are providing the anticipated salary range for this role: $69,300 - $103,770 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 70 Yearly Salary PIea9dbd5d04cd-0382
08/08/2026
Full time
AI Operations & Data Analyst US-NY-Melville Job ID: 34723 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Melville Headquarters About the Role Canon USA in Melville, NY is currently seeking a AI Operations & Data Analyst (Analyst, Data Analytics). In this role, you will sit at the intersection of data engineering, business strategy, and AI validation, to ensure our machine learning models and automated workflows deliver measurable value. You will be expected to develop and implement advanced AI capabilities to become a company expert in data collection, consolidation and analysis of real-world service operations data, specifically focusing on the Field Service to ensure machine learning models and automated workflows deliver actionable insights. This role will require some development of data visualization solutions and training on how to use those solutions so that key stakeholders can access information and drive improvements. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact Delivers standard reports and data visualization by required deadlines with consistent and reliable accuracy Develops and implements AI solutions to automate and create efficiencies of analyses of large confidential data files to meet company goals and objectives Audits and validates AI-generated outputs (LLM summaries, automated customer updates, predictive models) to eliminate hallucinations and ensure operational accuracy Tracks real-time reliability, bias mitigation, and accuracy metrics for deployed operational AI models Translates ambiguous business challenges into structured data workflows, automation pipelines, and measurable KPIs Designs intuitive Tableau/Power BI dashboards and translate complex AI insights into compelling narratives for executive stakeholders Creates data summaries and visualizations with the ability to present those results in various forms (presentations, interactive platforms, reporting, etc ) Partners with engineering teams to scope, test, and deploy high-impact workflow automation About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience Education/Experience preferred in Business, Mathematics, Statistics, Analytics, Finance or similar discipline 3+ years of experience in data analytics, operations analytics, or chain, or print management operations Familiarity with cloud platforms (AWS ecosystem) and LLM orchestration frameworks (e.g., LangChain) Background supporting large enterprise accounts or client-facing delivery Analytic experience preferred. Preferred experience in product/solutions sales Significant knowledge of Microsoft Excel, including pivot tables, charts, graphs, and complex formulas Knowledge of Microsoft Access (or similar database skills) a plus Knowledge of and Oracle a plus Knowledge of Power BI, Tableau, Domo, other reporting packages a plus Very detail oriented and consistently accurate Overtime as required, especially during monthly reporting for management meetings We are providing the anticipated salary range for this role: $69,300 - $103,770 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 70 Yearly Salary PIea9dbd5d04cd-0382
Job Summary We are seeking an experienced Senior Salesforce Developer with strong expertise in designing, developing, and maintaining scalable solutions on the Salesforce platform. The ideal candidate will bring deep technical proficiency in Apex, Lightning technologies, and integrations, along with a solid understanding of Sales Cloud and Service Cloud processes. This role requires close collaboration with business analysts, architects, and cross functional teams to translate business requirements into high-quality, scalable Salesforce solutions. The position emphasizes system design, integration architecture, performance optimization, and long-term platform scalability.
08/08/2026
Full time
Job Summary We are seeking an experienced Senior Salesforce Developer with strong expertise in designing, developing, and maintaining scalable solutions on the Salesforce platform. The ideal candidate will bring deep technical proficiency in Apex, Lightning technologies, and integrations, along with a solid understanding of Sales Cloud and Service Cloud processes. This role requires close collaboration with business analysts, architects, and cross functional teams to translate business requirements into high-quality, scalable Salesforce solutions. The position emphasizes system design, integration architecture, performance optimization, and long-term platform scalability.
Company Summary Founded in 1998, AspireHR is a woman owned US-based SAP HR and SAP SuccessFactors Gold Partner, working with HR organizations across North America to successfully implement best-in-class HCXM (Human Capital Experience Management) solutions. AspireHR is a purpose driven company that provides a wide range of services and software solutions for both the implementation and maintenance of HXM systems that includes our own proprietary software as well as long-term managed service agreements. The AspireHR team has built an impressive roster of clients by combining a cost-effective implementation strategy, an innovative mix of HCXM technologies and excellent customer service. Our focus is Employees First. We are careful to select people for our team that have demonstrated excellence through their skills, character and background. AspireHR invests in our people and capabilities to differentiate us from competitors. For more information, please visit . Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer service experience. This person must be located in DFW and able to come into the office in Dallas. In this role, you will be providing support services for clients, product engineers, delivery consultants, and executives. You'll have the opportunity to work directly with deeply experienced technology and HR professionals along with engaging with clients based around the world! As a member within the AMS & BPO Team, you'll work with the HCM cloud technologies and grow your skill set as you collaborate to help build and grow our AMS & BPO practice. Specific Responsibilities Your day-to-day activities will include support of AspireHR clients, employees, and contractors. Handle incoming phone and email customer support requests Troubleshoot HCM and related IT and HR systems. Examples include but are not limited to: o Time and Attendance o Onboarding o Payroll o Policy Assistance Provide comprehensive solutions with exceptional customer service and client engagement Provide general process guidance and payroll assistance related to the Client's policies Assist the onboarding of client new hires thru system navigation and policy questions Ensure efficient coordination, prioritization and resolution of support requests in compliance with SLAs Proactively communicates support status to client Escalate or engage additional resources to resolve support requests as needed Learn from and working with an amazing team of brilliant people Be a frontline representative for our IT service desk organization and the first person the company relies on for help Document all client interactions and troubleshooting measures taken into the ITSM tool of record Assist in the development and documentation of support solutions for input into our knowledge management system Key Selection Criteria Customer service experience with demonstrated ability to resolve issues and create a positive interaction Ability to execute assignments and demonstrate value added contributions Understand and familiar with general IT, HR and business process terminology Demonstrated ability to troubleshoot independently with logic and intellect Experience with Human Resources and Payroll related roles and support preferred Prior experience working with SAP SuccessFactors or ERP/HCM Cloud software preferred Prior experience working on a support team with ITSM tools preferred Proficient with Office365 andTeams Prior experience working on IT and/or business application support teams ITIL foundations, SAP, AWS experience or related certifications desired Associates or Bachelor's degree in IT related field preferred Analytical with a passion to research and identify solutions Culture Authentic - This is a genuine culture where people bring their real, whole selves to the office and their clients. We operate in a customer-centric culture, not an ego-centric culture. Inspirational & Passionate - We orchestrate a competitive and compelling mission with an aligned set of values, goals, and a winning strategic path. High learning agility - We place high trust in our employees to make hundreds of decisions daily and know when to zoom-in and zoom-out on any number of topics, and quickly learn to scale themselves as the company grows. Keep it simple. Integrity - Live the values of the company. Employees First - AspireHR is known for its ability to outperform the competition because of our exceptional talent. We seek candidates that display a servant/leader mentality. Personal / Professional Attributes Foster a mindset that contributes to maintenance and further development of client support excellence Excited to join an agile, cutting edge and fast paced growing company Self-starter that is willing to jump in and learn new areas Collaborative and positive attitude Good interpersonal skills with the ability to work effectively and build meaningful partnerships with others Strong background of integrity and trust Strong and effective communication style with team members, customers, and leaders, both written and verbal At AspireHR, we put our employees first in everything we do. We are proud to celebrate and support our differences by being an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis covered by appropriate law. PI5-
08/07/2026
Full time
Company Summary Founded in 1998, AspireHR is a woman owned US-based SAP HR and SAP SuccessFactors Gold Partner, working with HR organizations across North America to successfully implement best-in-class HCXM (Human Capital Experience Management) solutions. AspireHR is a purpose driven company that provides a wide range of services and software solutions for both the implementation and maintenance of HXM systems that includes our own proprietary software as well as long-term managed service agreements. The AspireHR team has built an impressive roster of clients by combining a cost-effective implementation strategy, an innovative mix of HCXM technologies and excellent customer service. Our focus is Employees First. We are careful to select people for our team that have demonstrated excellence through their skills, character and background. AspireHR invests in our people and capabilities to differentiate us from competitors. For more information, please visit . Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer service experience. This person must be located in DFW and able to come into the office in Dallas. In this role, you will be providing support services for clients, product engineers, delivery consultants, and executives. You'll have the opportunity to work directly with deeply experienced technology and HR professionals along with engaging with clients based around the world! As a member within the AMS & BPO Team, you'll work with the HCM cloud technologies and grow your skill set as you collaborate to help build and grow our AMS & BPO practice. Specific Responsibilities Your day-to-day activities will include support of AspireHR clients, employees, and contractors. Handle incoming phone and email customer support requests Troubleshoot HCM and related IT and HR systems. Examples include but are not limited to: o Time and Attendance o Onboarding o Payroll o Policy Assistance Provide comprehensive solutions with exceptional customer service and client engagement Provide general process guidance and payroll assistance related to the Client's policies Assist the onboarding of client new hires thru system navigation and policy questions Ensure efficient coordination, prioritization and resolution of support requests in compliance with SLAs Proactively communicates support status to client Escalate or engage additional resources to resolve support requests as needed Learn from and working with an amazing team of brilliant people Be a frontline representative for our IT service desk organization and the first person the company relies on for help Document all client interactions and troubleshooting measures taken into the ITSM tool of record Assist in the development and documentation of support solutions for input into our knowledge management system Key Selection Criteria Customer service experience with demonstrated ability to resolve issues and create a positive interaction Ability to execute assignments and demonstrate value added contributions Understand and familiar with general IT, HR and business process terminology Demonstrated ability to troubleshoot independently with logic and intellect Experience with Human Resources and Payroll related roles and support preferred Prior experience working with SAP SuccessFactors or ERP/HCM Cloud software preferred Prior experience working on a support team with ITSM tools preferred Proficient with Office365 andTeams Prior experience working on IT and/or business application support teams ITIL foundations, SAP, AWS experience or related certifications desired Associates or Bachelor's degree in IT related field preferred Analytical with a passion to research and identify solutions Culture Authentic - This is a genuine culture where people bring their real, whole selves to the office and their clients. We operate in a customer-centric culture, not an ego-centric culture. Inspirational & Passionate - We orchestrate a competitive and compelling mission with an aligned set of values, goals, and a winning strategic path. High learning agility - We place high trust in our employees to make hundreds of decisions daily and know when to zoom-in and zoom-out on any number of topics, and quickly learn to scale themselves as the company grows. Keep it simple. Integrity - Live the values of the company. Employees First - AspireHR is known for its ability to outperform the competition because of our exceptional talent. We seek candidates that display a servant/leader mentality. Personal / Professional Attributes Foster a mindset that contributes to maintenance and further development of client support excellence Excited to join an agile, cutting edge and fast paced growing company Self-starter that is willing to jump in and learn new areas Collaborative and positive attitude Good interpersonal skills with the ability to work effectively and build meaningful partnerships with others Strong background of integrity and trust Strong and effective communication style with team members, customers, and leaders, both written and verbal At AspireHR, we put our employees first in everything we do. We are proud to celebrate and support our differences by being an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis covered by appropriate law. PI5-
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
08/07/2026
Full time
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
TriNet is a leading provider of comprehensive human resources solutions for small to mid-size businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. Role Overview As part of the Enterprise Data & Analytics team, the Senior Business Data Analyst - Planning & Modeling is responsible for leading functional analysis and conceptual solution design scenario planning, predictive modeling, and advanced analytics use cases. This role focuses on bridging business-driven modeling needs with technical implementation-partnering with Analytics and business teams to understand modeling methodologies, assumptions, and decisioning requirements, and translating them into scalable, reusable frameworks built on modern data platforms. Acting as the connective layer between model designers, end users, and engineering teams, this role ensures that models are not only analytically sound, but also operationalized as robust, scalable data solutions that drive consistent, enterprise-wide decision-making. Locations Atlanta, Georgia (In Office) Key Responsibilities Scenario Planning & Predictive Modeling Partner directly with model designers and end users to understand how models are constructed, used, and drive decision-making. Translate modeling approaches, assumptions, and workflows into clear functional requirements and structured logic for implementation by engineering teams. Ensure alignment between intended model design, business usage, and technical implementation, maintaining fidelity as models are operationalized. Act as the primary liaison between business stakeholders and engineering, ensuring models are accurately represented, scalable, and reusable within the data platform. Lead requirements discovery and facilitation for modeling use cases. Translate business needs into structured modeling logic and technical requirements (inputs, calculations, outputs). Document assumptions, business rules, and dependencies to ensure transparency and reproducibility. Ensure alignment of decisioning needs and intended model outcomes. Business & Functional Analysis Model Architecture & Data Understanding Define end-to-end model architecture, including: Inputs (source systems, drivers) Transformations and calculation logic Outputs (metrics, KPIs, reporting layers) Analyze and document data flows from source model consumption. Ensure alignment with data governance, lineage, and quality standards. Conceptual & Functional Solutioning Design modeling frameworks and patterns prior to technical implementation. Evaluate multiple approaches (e.g., centralized vs modular models, batch vs near real-time). Identify edge cases, gaps, and constraints that impact model accuracy and usability. Ensure solutions are extensible across multiple business domains and use cases. Delivery Partnership & Execution Support Partner with data engineering to operationalize models in the data lake and pipelines. Act as the functional lead through delivery, supporting build, validation, and UAT. Ensure alignment between business stakeholders and engineering throughout delivery. Validation & Continuous Improvement Perform model validation, reconciliation, and sensitivity analysis. Continuously refine models based on business feedback and evolving assumptions. Identify opportunities to standardize and scale modeling components. Establish best practices for scenario planning and predictive modeling on modern data platforms. Drive adoption of reusable modeling frameworks and patterns. Raise the bar on functional clarity, model documentation, and design quality. Thought Leadership Education Qualifications Bachelor's degree in Finance, Economics, Data Analytics, Information Management, Computer Science, or related field Experience Qualifications 6+ years in business analysis, data analysis, or modeling roles (financial, operational, or analytical). Experience building scenario planning, forecasting, or predictive modeling frameworks. Experience working across Analytics, Finance, and Engineering teams. Experience with modern data platforms (data lakes, pipelines) preferred. Skills & Abilities Strong expertise in scenario planning, forecasting, or predictive modeling. Ability to translate business needs into model logic and technical requirements. Strong understanding of driver-based modeling and dependencies. Familiarity with data platforms, SQL, and data pipelines (ETL/ELT). Strong communication skills across business and technical stakeholders. Experience with BI tools (Power BI, Tableau) preferred. Travel Requirements Minimal Travel Required Work Environment Work in clean, pleasant, and comfortable office. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. The preferred location for this role is Atlanta, GA, and the salary range for this location is $70,800.00 to $141,600.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company's discretion. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience. A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan. Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation.
08/07/2026
Full time
TriNet is a leading provider of comprehensive human resources solutions for small to mid-size businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. Role Overview As part of the Enterprise Data & Analytics team, the Senior Business Data Analyst - Planning & Modeling is responsible for leading functional analysis and conceptual solution design scenario planning, predictive modeling, and advanced analytics use cases. This role focuses on bridging business-driven modeling needs with technical implementation-partnering with Analytics and business teams to understand modeling methodologies, assumptions, and decisioning requirements, and translating them into scalable, reusable frameworks built on modern data platforms. Acting as the connective layer between model designers, end users, and engineering teams, this role ensures that models are not only analytically sound, but also operationalized as robust, scalable data solutions that drive consistent, enterprise-wide decision-making. Locations Atlanta, Georgia (In Office) Key Responsibilities Scenario Planning & Predictive Modeling Partner directly with model designers and end users to understand how models are constructed, used, and drive decision-making. Translate modeling approaches, assumptions, and workflows into clear functional requirements and structured logic for implementation by engineering teams. Ensure alignment between intended model design, business usage, and technical implementation, maintaining fidelity as models are operationalized. Act as the primary liaison between business stakeholders and engineering, ensuring models are accurately represented, scalable, and reusable within the data platform. Lead requirements discovery and facilitation for modeling use cases. Translate business needs into structured modeling logic and technical requirements (inputs, calculations, outputs). Document assumptions, business rules, and dependencies to ensure transparency and reproducibility. Ensure alignment of decisioning needs and intended model outcomes. Business & Functional Analysis Model Architecture & Data Understanding Define end-to-end model architecture, including: Inputs (source systems, drivers) Transformations and calculation logic Outputs (metrics, KPIs, reporting layers) Analyze and document data flows from source model consumption. Ensure alignment with data governance, lineage, and quality standards. Conceptual & Functional Solutioning Design modeling frameworks and patterns prior to technical implementation. Evaluate multiple approaches (e.g., centralized vs modular models, batch vs near real-time). Identify edge cases, gaps, and constraints that impact model accuracy and usability. Ensure solutions are extensible across multiple business domains and use cases. Delivery Partnership & Execution Support Partner with data engineering to operationalize models in the data lake and pipelines. Act as the functional lead through delivery, supporting build, validation, and UAT. Ensure alignment between business stakeholders and engineering throughout delivery. Validation & Continuous Improvement Perform model validation, reconciliation, and sensitivity analysis. Continuously refine models based on business feedback and evolving assumptions. Identify opportunities to standardize and scale modeling components. Establish best practices for scenario planning and predictive modeling on modern data platforms. Drive adoption of reusable modeling frameworks and patterns. Raise the bar on functional clarity, model documentation, and design quality. Thought Leadership Education Qualifications Bachelor's degree in Finance, Economics, Data Analytics, Information Management, Computer Science, or related field Experience Qualifications 6+ years in business analysis, data analysis, or modeling roles (financial, operational, or analytical). Experience building scenario planning, forecasting, or predictive modeling frameworks. Experience working across Analytics, Finance, and Engineering teams. Experience with modern data platforms (data lakes, pipelines) preferred. Skills & Abilities Strong expertise in scenario planning, forecasting, or predictive modeling. Ability to translate business needs into model logic and technical requirements. Strong understanding of driver-based modeling and dependencies. Familiarity with data platforms, SQL, and data pipelines (ETL/ELT). Strong communication skills across business and technical stakeholders. Experience with BI tools (Power BI, Tableau) preferred. Travel Requirements Minimal Travel Required Work Environment Work in clean, pleasant, and comfortable office. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. The preferred location for this role is Atlanta, GA, and the salary range for this location is $70,800.00 to $141,600.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company's discretion. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience. A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan. Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation.
ARAMARK is seeking an IT Analyst to support Food & Beverage Operations within our Information Technology (IT) team. You will analyze business needs, configure and support POS and operational systems, resolve incidents, and optimize data flows that drive service, safety, and efficiency. Partnering with operations leaders, you'll translate requirements into technology solutions, create documentation and reports, and help implement continuous improvements that enhance client and guest experiences across Aramark's diverse global locations.
08/07/2026
Full time
ARAMARK is seeking an IT Analyst to support Food & Beverage Operations within our Information Technology (IT) team. You will analyze business needs, configure and support POS and operational systems, resolve incidents, and optimize data flows that drive service, safety, and efficiency. Partnering with operations leaders, you'll translate requirements into technology solutions, create documentation and reports, and help implement continuous improvements that enhance client and guest experiences across Aramark's diverse global locations.
OhioHealth is seeking an Epic System Analyst to support and optimize Epic EMR across our healthcare network. In this role, you will configure, test, and maintain Epic modules, partner with clinicians to translate workflows into system solutions, troubleshoot complex issues, and ensure data integrity and regulatory compliance. You'll participate in upgrades, integrations, and training initiatives while documenting changes and best practices. Join an inclusive, mission-driven team with strong opportunities for professional growth and impact on community health.
08/07/2026
Full time
OhioHealth is seeking an Epic System Analyst to support and optimize Epic EMR across our healthcare network. In this role, you will configure, test, and maintain Epic modules, partner with clinicians to translate workflows into system solutions, troubleshoot complex issues, and ensure data integrity and regulatory compliance. You'll participate in upgrades, integrations, and training initiatives while documenting changes and best practices. Join an inclusive, mission-driven team with strong opportunities for professional growth and impact on community health.