Valley Hospital Medical Center
North Las Vegas, Nevada
Responsibilities Valley Hospital Medical Center Since 1972, the healthcare professionals at Valley Hospital have provided quality patient care to all who enter our doors. Valley Hospital is located in the center corridor in the heart of the Las Vegas Medical District (LVMD) with 306 acute care beds, including a 48-bed behavioral health unit. As a teaching hospital with graduate medical education, a new pharmacy residency program and over 600 multidisciplinary clerkships and internships offered annually, we focus on the use of evidence-based medicine and the importance of following clinical pathways that research has shown to be effective with most patients. To provide optimal care to Southern Nevada residents and visitors, Valley Hospital continues to provide quality services, achieving the American Heart Association/American Stroke Association Get with the Guidelines-Stroke Gold Plus Quality Achievement award and an "A" Grade in the Leapfrog Hospital Safety Grade. The Valley Health System ( VHS ) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 10,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. ( UHS ). About Universal Health Services One of the nation s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World s Most Admired Companies and in 2025, was listed in Forbes ranking of America s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit . Benefit Highlights: A rewarding and engaging work environment Market competitive compensation and generous paid time off Time Off Benefit Opt Out Program in exchange for a 9% differential in pay Educational and tuition reimbursement up to $5,250 per year SoFi Student Loan Refinancing Program Employee Referral Bonus opportunities Career growth and development opportunities within the hospital and VHS Comprehensive insurance benefits package including Medical, Dental, Vision and Prescription Drug coverage, plus HSA savings account Additional insurance options such as life insurance, dependent life insurance, supplemental life insurance, accident insurance and critical illness insurance Voluntary benefits including Auto, Home, and Pet Insurance Employee Assistance Program (EAP) that offers resources for emotional health, everyday living, caregiving, personal well-being, legal and financial consultations and work-related issues available to all employees and their family members Additional health and wellness benefits such as RethinkCare, Inflection, Sword Thrive, and Livongo Adoption & Fertility Assistance programs 401k with company match Discounted UHS stock purchase plan Exclusive employee discounts on electronics, entertainment, health & wellness, and more More Information is available on our Benefits Guest website: Disclaimer : Benefits may vary depending upon employment status, position, and effective date during employment. Job Description: Responsible for liaison duties associated with the implementation, support, and maintenance for all aspects of the clinical information system. Provide problem tracking, resolution, ongoing enhancement requests, active participation in system testing, workflow redesign, change management and continual education to facility employees and physicians. Serves as liaison between VHS departments, Information Services with primary focus on, Physicians, Physicians Office Staff, vendors and Corporate Information Services. Travel for training, meetings or other facility VHS as required. Qualifications Education: Graduate of an accredited school of Nursing. Experience: Minimum of five years nursing experience. Technical Skills: Extensive working knowledge of clinical information systems (Cerner) showing progressively increasing responsibilities. Ability to work comfortable with Physicians and Midlevel providers to determined workflow needs and provide general training in clinical application and process improvement workflows. Comfortable and confident interacting with physicians and clinicians at all levels. Basic computer skills and experience with Microsoft Office applications required. Language proficiency in English, with excellent written and oral communication skills. Exhibits leadership attributes. License/Certification: Current RN license by the State of Nevada. Other: Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
08/05/2026
Full time
Responsibilities Valley Hospital Medical Center Since 1972, the healthcare professionals at Valley Hospital have provided quality patient care to all who enter our doors. Valley Hospital is located in the center corridor in the heart of the Las Vegas Medical District (LVMD) with 306 acute care beds, including a 48-bed behavioral health unit. As a teaching hospital with graduate medical education, a new pharmacy residency program and over 600 multidisciplinary clerkships and internships offered annually, we focus on the use of evidence-based medicine and the importance of following clinical pathways that research has shown to be effective with most patients. To provide optimal care to Southern Nevada residents and visitors, Valley Hospital continues to provide quality services, achieving the American Heart Association/American Stroke Association Get with the Guidelines-Stroke Gold Plus Quality Achievement award and an "A" Grade in the Leapfrog Hospital Safety Grade. The Valley Health System ( VHS ) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 10,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. ( UHS ). About Universal Health Services One of the nation s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World s Most Admired Companies and in 2025, was listed in Forbes ranking of America s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit . Benefit Highlights: A rewarding and engaging work environment Market competitive compensation and generous paid time off Time Off Benefit Opt Out Program in exchange for a 9% differential in pay Educational and tuition reimbursement up to $5,250 per year SoFi Student Loan Refinancing Program Employee Referral Bonus opportunities Career growth and development opportunities within the hospital and VHS Comprehensive insurance benefits package including Medical, Dental, Vision and Prescription Drug coverage, plus HSA savings account Additional insurance options such as life insurance, dependent life insurance, supplemental life insurance, accident insurance and critical illness insurance Voluntary benefits including Auto, Home, and Pet Insurance Employee Assistance Program (EAP) that offers resources for emotional health, everyday living, caregiving, personal well-being, legal and financial consultations and work-related issues available to all employees and their family members Additional health and wellness benefits such as RethinkCare, Inflection, Sword Thrive, and Livongo Adoption & Fertility Assistance programs 401k with company match Discounted UHS stock purchase plan Exclusive employee discounts on electronics, entertainment, health & wellness, and more More Information is available on our Benefits Guest website: Disclaimer : Benefits may vary depending upon employment status, position, and effective date during employment. Job Description: Responsible for liaison duties associated with the implementation, support, and maintenance for all aspects of the clinical information system. Provide problem tracking, resolution, ongoing enhancement requests, active participation in system testing, workflow redesign, change management and continual education to facility employees and physicians. Serves as liaison between VHS departments, Information Services with primary focus on, Physicians, Physicians Office Staff, vendors and Corporate Information Services. Travel for training, meetings or other facility VHS as required. Qualifications Education: Graduate of an accredited school of Nursing. Experience: Minimum of five years nursing experience. Technical Skills: Extensive working knowledge of clinical information systems (Cerner) showing progressively increasing responsibilities. Ability to work comfortable with Physicians and Midlevel providers to determined workflow needs and provide general training in clinical application and process improvement workflows. Comfortable and confident interacting with physicians and clinicians at all levels. Basic computer skills and experience with Microsoft Office applications required. Language proficiency in English, with excellent written and oral communication skills. Exhibits leadership attributes. License/Certification: Current RN license by the State of Nevada. Other: Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Responsibilities Valley Hospital Medical Center Since 1972, the healthcare professionals at Valley Hospital have provided quality patient care to all who enter our doors. Valley Hospital is located in the center corridor in the heart of the Las Vegas Medical District (LVMD) with 306 acute care beds, including a 48-bed behavioral health unit. As a teaching hospital with graduate medical education, a new pharmacy residency program and over 600 multidisciplinary clerkships and internships offered annually, we focus on the use of evidence-based medicine and the importance of following clinical pathways that research has shown to be effective with most patients. To provide optimal care to Southern Nevada residents and visitors, Valley Hospital continues to provide quality services, achieving the American Heart Association/American Stroke Association Get with the Guidelines-Stroke Gold Plus Quality Achievement award and an "A" Grade in the Leapfrog Hospital Safety Grade. The Valley Health System ( VHS ) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 10,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. ( UHS ). About Universal Health Services One of the nation s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World s Most Admired Companies and in 2025, was listed in Forbes ranking of America s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit . Benefit Highlights: A rewarding and engaging work environment Market competitive compensation and generous paid time off Time Off Benefit Opt Out Program in exchange for a 9% differential in pay Educational and tuition reimbursement up to $5,250 per year SoFi Student Loan Refinancing Program Employee Referral Bonus opportunities Career growth and development opportunities within the hospital and VHS Comprehensive insurance benefits package including Medical, Dental, Vision and Prescription Drug coverage, plus HSA savings account Additional insurance options such as life insurance, dependent life insurance, supplemental life insurance, accident insurance and critical illness insurance Voluntary benefits including Auto, Home, and Pet Insurance Employee Assistance Program (EAP) that offers resources for emotional health, everyday living, caregiving, personal well-being, legal and financial consultations and work-related issues available to all employees and their family members Additional health and wellness benefits such as RethinkCare, Inflection, Sword Thrive, and Livongo Adoption & Fertility Assistance programs 401k with company match Discounted UHS stock purchase plan Exclusive employee discounts on electronics, entertainment, health & wellness, and more More Information is available on our Benefits Guest website: Disclaimer : Benefits may vary depending upon employment status, position, and effective date during employment. Job Description: Responsible for liaison duties associated with the implementation, support, and maintenance for all aspects of the clinical information system. Provide problem tracking, resolution, ongoing enhancement requests, active participation in system testing, workflow redesign, change management and continual education to facility employees and physicians. Serves as liaison between VHS departments, Information Services with primary focus on, Physicians, Physicians Office Staff, vendors and Corporate Information Services. Travel for training, meetings or other facility VHS as required. Qualifications Education: Graduate of an accredited school of Nursing. Experience: Minimum of five years nursing experience. Technical Skills: Extensive working knowledge of clinical information systems (Cerner) showing progressively increasing responsibilities. Ability to work comfortable with Physicians and Midlevel providers to determined workflow needs and provide general training in clinical application and process improvement workflows. Comfortable and confident interacting with physicians and clinicians at all levels. Basic computer skills and experience with Microsoft Office applications required. Language proficiency in English, with excellent written and oral communication skills. Exhibits leadership attributes. License/Certification: Current RN license by the State of Nevada. Other: Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
08/05/2026
Full time
Responsibilities Valley Hospital Medical Center Since 1972, the healthcare professionals at Valley Hospital have provided quality patient care to all who enter our doors. Valley Hospital is located in the center corridor in the heart of the Las Vegas Medical District (LVMD) with 306 acute care beds, including a 48-bed behavioral health unit. As a teaching hospital with graduate medical education, a new pharmacy residency program and over 600 multidisciplinary clerkships and internships offered annually, we focus on the use of evidence-based medicine and the importance of following clinical pathways that research has shown to be effective with most patients. To provide optimal care to Southern Nevada residents and visitors, Valley Hospital continues to provide quality services, achieving the American Heart Association/American Stroke Association Get with the Guidelines-Stroke Gold Plus Quality Achievement award and an "A" Grade in the Leapfrog Hospital Safety Grade. The Valley Health System ( VHS ) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 10,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. ( UHS ). About Universal Health Services One of the nation s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World s Most Admired Companies and in 2025, was listed in Forbes ranking of America s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit . Benefit Highlights: A rewarding and engaging work environment Market competitive compensation and generous paid time off Time Off Benefit Opt Out Program in exchange for a 9% differential in pay Educational and tuition reimbursement up to $5,250 per year SoFi Student Loan Refinancing Program Employee Referral Bonus opportunities Career growth and development opportunities within the hospital and VHS Comprehensive insurance benefits package including Medical, Dental, Vision and Prescription Drug coverage, plus HSA savings account Additional insurance options such as life insurance, dependent life insurance, supplemental life insurance, accident insurance and critical illness insurance Voluntary benefits including Auto, Home, and Pet Insurance Employee Assistance Program (EAP) that offers resources for emotional health, everyday living, caregiving, personal well-being, legal and financial consultations and work-related issues available to all employees and their family members Additional health and wellness benefits such as RethinkCare, Inflection, Sword Thrive, and Livongo Adoption & Fertility Assistance programs 401k with company match Discounted UHS stock purchase plan Exclusive employee discounts on electronics, entertainment, health & wellness, and more More Information is available on our Benefits Guest website: Disclaimer : Benefits may vary depending upon employment status, position, and effective date during employment. Job Description: Responsible for liaison duties associated with the implementation, support, and maintenance for all aspects of the clinical information system. Provide problem tracking, resolution, ongoing enhancement requests, active participation in system testing, workflow redesign, change management and continual education to facility employees and physicians. Serves as liaison between VHS departments, Information Services with primary focus on, Physicians, Physicians Office Staff, vendors and Corporate Information Services. Travel for training, meetings or other facility VHS as required. Qualifications Education: Graduate of an accredited school of Nursing. Experience: Minimum of five years nursing experience. Technical Skills: Extensive working knowledge of clinical information systems (Cerner) showing progressively increasing responsibilities. Ability to work comfortable with Physicians and Midlevel providers to determined workflow needs and provide general training in clinical application and process improvement workflows. Comfortable and confident interacting with physicians and clinicians at all levels. Basic computer skills and experience with Microsoft Office applications required. Language proficiency in English, with excellent written and oral communication skills. Exhibits leadership attributes. License/Certification: Current RN license by the State of Nevada. Other: Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of relevant work in a data center or other critical environment experience - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
08/05/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of relevant work in a data center or other critical environment experience - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
Solutions Specialist, Holmen WI At Altra Federal Credit Union, we are committed to helping our members live their best lives by providing trusted financial guidance, personalized service, and solutions that support their goals. We are seeking a Solutions Specialist to join our Holmen, WI office and play a key role in creating exceptional member experiences, identifying financial needs, and connecting members with products and services that make a meaningful difference. Key Responsibilities Opening and closing of accounts Processing account changes Completing share certificates Work with IRA and Trust accounts Process loan applications via phone, fax, internet, and in-person Present loan products to members and provide loan recommendations Perform savings bond redemptions Notary services, cashier's checks Print debit cards and handle member transactions as needed Refer members to Real Estate Lending, Altra Financial Advisors and Business Lending The Solutions Specialist may need to assist on the Member Service line as needed. Duties include, but are not limited to: Assist with various transactions such as deposits, withdrawals, transfers and loan payments Promote and educate members on Altra's products and services Assist with ATM's, Palm Authentication and electronic services Qualifications High school diploma (or equivalent) required. An associate's degree in business or a related field would be preferred. 1+ year of banking, financial services or retail experience required. Skills & Abilities Strong knowledge of credit union products, lending processes, and digital banking tools. Strong communication and relationship-building skills. Ability to confidently discuss financial products in a consultative, member-focused way. Detail-oriented with strong organizational and follow-through skills. Bilingual (English / Spanish / Hmong) skills are strongly encouraged to support and better serve our diverse membership. Availability This position is 40- hours a week, Monday through Friday. Typical hours are 8:00 a.m. to 5:00 p.m., flexibility within the posted hours required, as needed. Solutions Specialists will be required to work the Saturday rotation at the Onalaska WI office from 7:45 a.m. to 12:15 p.m., approximately once every 6 to 8 weeks. Pay & Benefits Starting hourly pay of $19.38+ per hour and participation in a monthly incentive plan When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company eight years in a row; 91% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. Compensation details: 19.38-19.38 Hourly Wage PIeb0ce081389e-2034
08/05/2026
Full time
Solutions Specialist, Holmen WI At Altra Federal Credit Union, we are committed to helping our members live their best lives by providing trusted financial guidance, personalized service, and solutions that support their goals. We are seeking a Solutions Specialist to join our Holmen, WI office and play a key role in creating exceptional member experiences, identifying financial needs, and connecting members with products and services that make a meaningful difference. Key Responsibilities Opening and closing of accounts Processing account changes Completing share certificates Work with IRA and Trust accounts Process loan applications via phone, fax, internet, and in-person Present loan products to members and provide loan recommendations Perform savings bond redemptions Notary services, cashier's checks Print debit cards and handle member transactions as needed Refer members to Real Estate Lending, Altra Financial Advisors and Business Lending The Solutions Specialist may need to assist on the Member Service line as needed. Duties include, but are not limited to: Assist with various transactions such as deposits, withdrawals, transfers and loan payments Promote and educate members on Altra's products and services Assist with ATM's, Palm Authentication and electronic services Qualifications High school diploma (or equivalent) required. An associate's degree in business or a related field would be preferred. 1+ year of banking, financial services or retail experience required. Skills & Abilities Strong knowledge of credit union products, lending processes, and digital banking tools. Strong communication and relationship-building skills. Ability to confidently discuss financial products in a consultative, member-focused way. Detail-oriented with strong organizational and follow-through skills. Bilingual (English / Spanish / Hmong) skills are strongly encouraged to support and better serve our diverse membership. Availability This position is 40- hours a week, Monday through Friday. Typical hours are 8:00 a.m. to 5:00 p.m., flexibility within the posted hours required, as needed. Solutions Specialists will be required to work the Saturday rotation at the Onalaska WI office from 7:45 a.m. to 12:15 p.m., approximately once every 6 to 8 weeks. Pay & Benefits Starting hourly pay of $19.38+ per hour and participation in a monthly incentive plan When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company eight years in a row; 91% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. Compensation details: 19.38-19.38 Hourly Wage PIeb0ce081389e-2034
Description: The IT Specialist will play a critical role in managing and maintaining the organization's IT infrastructure and cybersecurity standards, with a strong emphasis on CMMC (Cybersecurity Maturity Model Certification) and CMMI (Capability Maturity Model Integration) compliance. Reporting to the SVP of Staffing, this role will drive IT operations, compliance initiatives, and secure systems management to ensure alignment with business goals. This is an onsite opportunity in the Holton, KS. Key Responsibilities: IT Operations and Infrastructure Management: Oversee daily IT operations, managing network security, data storage, and system administration to ensure high performance and security. Maintain and troubleshoot IT infrastructure in support of daily operations and leadership within the HQ enclave Implement best practices in system hardening, data integrity, and uptime. Assist in developing IT strategies that support the organization's growth, reliability, and compliance requirements. CMMC/CMMI Compliance Support: Lead the implementation of CMMC and CMMI practices within the IT department, supporting the organization's compliance and certification goals. Conduct regular audits and assessments to ensure adherence to CMMC/CMMI standards and recommend improvements as needed. Prepare and maintain documentation to support ongoing compliance efforts, ensuring transparent reporting to leadership. Cybersecurity and Risk Management: Implement and monitor cybersecurity policies and controls to protect data and prevent security incidents. Conduct periodic risk assessments and vulnerability tests, applying updates to mitigate risks. Support the SVP in developing an incident response plan and ensure timely reporting of any cybersecurity incidents. Vendor and Technology Support Coordination:Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. Assist with technology procurement, evaluating software and hardware solutions that support infrastructure, compliance, and security needs. Team Collaboration and Training: Provide training to employees on cybersecurity best practices and ensure organization-wide awareness of compliance requirements. Collaborate with team members and departments to implement technology solutions that drive operational efficiency and security. Conduct initial employee on-boarding and familiarize new employees with our IT Infrastructure Requirements: Education: Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or substitution . Experience: Minimum of 3 years in IT infrastructure and cybersecurity, with hands-on experience in CMMC and/or CMMI compliance. Certifications (Preferred): CMMC Professional, CMMI Associate, CompTIA Security+, CISSP, or similar certifications. Technical Skills: Proficient in network security, data management, compliance tools, and IT support. Familiarity with NIST, ISO, and ITIL frameworks is beneficial. Interpersonal Skills: Strong problem-solving skills, attention to detail, and the ability to communicate effectively with non-technical team members. Additional Duties Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor. Tribal Preference Exercised Prairie Band, LLC is subject to Title 22: Employment Code of the Prairie Band Potawatomi Nation. In accordance with Title 22, this position is designated as a TIER 2 position. Preference will be given to individuals to the extent required pursuant to Section 22-2-4(B). PI6f89cd42fc6f-1353
08/05/2026
Full time
Description: The IT Specialist will play a critical role in managing and maintaining the organization's IT infrastructure and cybersecurity standards, with a strong emphasis on CMMC (Cybersecurity Maturity Model Certification) and CMMI (Capability Maturity Model Integration) compliance. Reporting to the SVP of Staffing, this role will drive IT operations, compliance initiatives, and secure systems management to ensure alignment with business goals. This is an onsite opportunity in the Holton, KS. Key Responsibilities: IT Operations and Infrastructure Management: Oversee daily IT operations, managing network security, data storage, and system administration to ensure high performance and security. Maintain and troubleshoot IT infrastructure in support of daily operations and leadership within the HQ enclave Implement best practices in system hardening, data integrity, and uptime. Assist in developing IT strategies that support the organization's growth, reliability, and compliance requirements. CMMC/CMMI Compliance Support: Lead the implementation of CMMC and CMMI practices within the IT department, supporting the organization's compliance and certification goals. Conduct regular audits and assessments to ensure adherence to CMMC/CMMI standards and recommend improvements as needed. Prepare and maintain documentation to support ongoing compliance efforts, ensuring transparent reporting to leadership. Cybersecurity and Risk Management: Implement and monitor cybersecurity policies and controls to protect data and prevent security incidents. Conduct periodic risk assessments and vulnerability tests, applying updates to mitigate risks. Support the SVP in developing an incident response plan and ensure timely reporting of any cybersecurity incidents. Vendor and Technology Support Coordination:Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. Assist with technology procurement, evaluating software and hardware solutions that support infrastructure, compliance, and security needs. Team Collaboration and Training: Provide training to employees on cybersecurity best practices and ensure organization-wide awareness of compliance requirements. Collaborate with team members and departments to implement technology solutions that drive operational efficiency and security. Conduct initial employee on-boarding and familiarize new employees with our IT Infrastructure Requirements: Education: Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or substitution . Experience: Minimum of 3 years in IT infrastructure and cybersecurity, with hands-on experience in CMMC and/or CMMI compliance. Certifications (Preferred): CMMC Professional, CMMI Associate, CompTIA Security+, CISSP, or similar certifications. Technical Skills: Proficient in network security, data management, compliance tools, and IT support. Familiarity with NIST, ISO, and ITIL frameworks is beneficial. Interpersonal Skills: Strong problem-solving skills, attention to detail, and the ability to communicate effectively with non-technical team members. Additional Duties Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor. Tribal Preference Exercised Prairie Band, LLC is subject to Title 22: Employment Code of the Prairie Band Potawatomi Nation. In accordance with Title 22, this position is designated as a TIER 2 position. Preference will be given to individuals to the extent required pursuant to Section 22-2-4(B). PI6f89cd42fc6f-1353
As a member of the Global Controls Team, you will collaborate with highly motivated operators, engineers and technicians in the data center industry to maintain and optimize critical infrastructure systems. You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space. AWS data centers utilize sophisticated industrial control systems to automatically operate mechanical equipment, maintaining optimal temperature and pressure conditions throughout the facilities. These systems integrate and monitor multiple critical components, including generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic and static transfer switches, air-cooled and water-cooled chillers, pumps, cooling towers, heat exchangers, Computer Room Air Handlers (CRAHs), and air economizers. Within this industrial control system infrastructure, the BMS serves as the primary control platform for all mechanical systems within the data center, while the EPMS functions as the primary monitoring platform for all electrical systems. This position offers the opportunity to work with cutting-edge technology in mission-critical environments while contributing to the reliability and efficiency of AWS's global infrastructure. Expected Travel at 30%. Shift time 7 am to 330 PM Eastern time zone Key job responsibilities Primarily work in and support multiple data centers by deploying, servicing, and upgrading BMS and EPMS systems. Mentor and train Facilities team members on the operation and control of BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations. Manage small to medium-sized projects and programs. Perform point-to-point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers. Execute provisioning processes for servers, controllers, industrial PCs, and network configurations, including communication testing between third-party devices and controllers or servers. Install, replace, configure, and calibrate sensors. Read and interpret electrical schematics and control panel drawings with a basic understanding of closed-loop controls, field sensor scaling, and functions typically performed by industrial controllers. Supervise low-voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Provide commissioning and systems-level testing support. Create red-lined drawings and documentation of systems. Follow change management processes to generate work requests and methods of procedures. Participate in factory witness tests at vendor or panel builder facilities. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Perform service activities including monitoring and reviewing ticketing systems, conducting root cause analysis, and prioritizing tasks. Actively manage service agreements including vendor labor scheduling, quality assurance, and financial invoice review. Participate in material handling tasks such as lifting, carrying, or moving up to 50 lbs of equipment, and utilize OSHA-standard safety equipment including limited weight-bearing work platforms, ladders, step stools, and personal protective equipment (PPE) such as safety harnesses. Perform other tasks as assigned by manager. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Associate's degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, OR 3+ years of relevant industrial or HVAC controls experience in lieu of a degree. - Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries. - 1+ years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems. - Ability to work non-standard hours and differing work rotations/shifts and overtime as required. PREFERRED QUALIFICATIONS - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Experiencing using common communication protocols (MQTT, BACnet, and/or MODBUS). - 5+ years of experience in controls/automation, construction or related field in a technical environment. - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Experience data centers or mission critical environment - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Prior AWS/Amazon experience - 4+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, IN, New Carlisle - 32.00 - 57.00 USD hourly
08/05/2026
Full time
As a member of the Global Controls Team, you will collaborate with highly motivated operators, engineers and technicians in the data center industry to maintain and optimize critical infrastructure systems. You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space. AWS data centers utilize sophisticated industrial control systems to automatically operate mechanical equipment, maintaining optimal temperature and pressure conditions throughout the facilities. These systems integrate and monitor multiple critical components, including generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic and static transfer switches, air-cooled and water-cooled chillers, pumps, cooling towers, heat exchangers, Computer Room Air Handlers (CRAHs), and air economizers. Within this industrial control system infrastructure, the BMS serves as the primary control platform for all mechanical systems within the data center, while the EPMS functions as the primary monitoring platform for all electrical systems. This position offers the opportunity to work with cutting-edge technology in mission-critical environments while contributing to the reliability and efficiency of AWS's global infrastructure. Expected Travel at 30%. Shift time 7 am to 330 PM Eastern time zone Key job responsibilities Primarily work in and support multiple data centers by deploying, servicing, and upgrading BMS and EPMS systems. Mentor and train Facilities team members on the operation and control of BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations. Manage small to medium-sized projects and programs. Perform point-to-point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers. Execute provisioning processes for servers, controllers, industrial PCs, and network configurations, including communication testing between third-party devices and controllers or servers. Install, replace, configure, and calibrate sensors. Read and interpret electrical schematics and control panel drawings with a basic understanding of closed-loop controls, field sensor scaling, and functions typically performed by industrial controllers. Supervise low-voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Provide commissioning and systems-level testing support. Create red-lined drawings and documentation of systems. Follow change management processes to generate work requests and methods of procedures. Participate in factory witness tests at vendor or panel builder facilities. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Perform service activities including monitoring and reviewing ticketing systems, conducting root cause analysis, and prioritizing tasks. Actively manage service agreements including vendor labor scheduling, quality assurance, and financial invoice review. Participate in material handling tasks such as lifting, carrying, or moving up to 50 lbs of equipment, and utilize OSHA-standard safety equipment including limited weight-bearing work platforms, ladders, step stools, and personal protective equipment (PPE) such as safety harnesses. Perform other tasks as assigned by manager. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Associate's degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, OR 3+ years of relevant industrial or HVAC controls experience in lieu of a degree. - Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries. - 1+ years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems. - Ability to work non-standard hours and differing work rotations/shifts and overtime as required. PREFERRED QUALIFICATIONS - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Experiencing using common communication protocols (MQTT, BACnet, and/or MODBUS). - 5+ years of experience in controls/automation, construction or related field in a technical environment. - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Experience data centers or mission critical environment - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Prior AWS/Amazon experience - 4+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, IN, New Carlisle - 32.00 - 57.00 USD hourly
We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Strategic Sourcing Manager reports to the Director, Strategic Sourcing, in the Procurement organization. Leads sourcing and supply base strategy development in the Information Technology industry for the following categories of expenditure: such as Application Development, Ecommerce, Enterprise Software, Technical Consulting, Networking Hardware, Data Center Hardware, PCs/Tablets/Peripherals, Hosting Services, Mobile Service Providers, Telecommunications, professional services, legal and contingent workforce. Must have expertise in sourcing and contract negotiations: determining user requirements, recommendations of practical solutions, and company-wide efforts to improve the cost-effective use of technology and services. The Strategic Sourcing Manager will be responsible for leading strategic projects of varying complexity, including those focused on cost reduction strategies, process improvement, controls, and vendor management. The Strategic Sourcing Manager will analyze historical spending and extract potential sourcing opportunities for the business, develop working relationships with key stakeholders, and lead cross-functional teams. The ideal candidate is known as a category subject matter expert, a thought leader and has professional credibility within the IT and services portfolio. Your Responsibilities on the Team Reviews documentation and legal draft of contracts/agreements, ensuring requirements are met, and works directly with business executive leadership and key stakeholders to ensure language and requirements are appropriate and comply with Lennar Corporation policies and procedures. Coordinates work with various departments and serve as a liaison between Lennar Corporation and vendors to oversee the intake, review and finalization of all contracts that bind the corporation. Strategic thinker with demonstrated good business acumen and can quickly understand complex business programs related to Information Technologies and services. Project management skills and the ability to manage and lead programs with cross functional teams across the organization. Supplier relationship management, engagement, and continuous improvement of supplier performance. Responsible for creating and facilitating the issuance and evaluation of RFP's, RFI's, etc. Ability to prepare and/or diagnose/interpret financial and other relevant analysis related to the product being sourced. Negotiate and prepare contracts with appropriate terms and conditions. Resolve conflicts or service level issues regarding supplier performance. Excellent understanding of IT protocols and guidelines; ensure that IT minimum standards are applied and properly documented. Effectively communicates program needs status with internal team members and external stakeholders, ability to build stakeholder trust and influence change. Proficient understanding of procurement systems and functionality as well as procure-to-pay processes. Effectively deals with conflict inherent in procurement operations between suppliers and stakeholders. Create breakthrough strategies, which deliver both quick wins and longer-term benefits Requirements 10+ years of Strategic Sourcing and procurement operations experience in the technology industry. Proven ability to drive scalable operational transformation in a fast-paced environment. Must have experience working with large technology partners such as industry leaders within professional service and software/hardware. Bachelor's Degree required, MBA a plus. Strong analytical mindset with experience using data to influence strategy, prioritize opportunities, and measure business outcomes. Six Sigma and/or CPSM certification preferred Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Strategic Sourcing Manager reports to the Director, Strategic Sourcing, in the Procurement organization. Leads sourcing and supply base strategy development in the Information Technology industry for the following categories of expenditure: such as Application Development, Ecommerce, Enterprise Software, Technical Consulting, Networking Hardware, Data Center Hardware, PCs/Tablets/Peripherals, Hosting Services, Mobile Service Providers, Telecommunications, professional services, legal and contingent workforce. Must have expertise in sourcing and contract negotiations: determining user requirements, recommendations of practical solutions, and company-wide efforts to improve the cost-effective use of technology and services. The Strategic Sourcing Manager will be responsible for leading strategic projects of varying complexity, including those focused on cost reduction strategies, process improvement, controls, and vendor management. The Strategic Sourcing Manager will analyze historical spending and extract potential sourcing opportunities for the business, develop working relationships with key stakeholders, and lead cross-functional teams. The ideal candidate is known as a category subject matter expert, a thought leader and has professional credibility within the IT and services portfolio. Your Responsibilities on the Team Reviews documentation and legal draft of contracts/agreements, ensuring requirements are met, and works directly with business executive leadership and key stakeholders to ensure language and requirements are appropriate and comply with Lennar Corporation policies and procedures. Coordinates work with various departments and serve as a liaison between Lennar Corporation and vendors to oversee the intake, review and finalization of all contracts that bind the corporation. Strategic thinker with demonstrated good business acumen and can quickly understand complex business programs related to Information Technologies and services. Project management skills and the ability to manage and lead programs with cross functional teams across the organization. Supplier relationship management, engagement, and continuous improvement of supplier performance. Responsible for creating and facilitating the issuance and evaluation of RFP's, RFI's, etc. Ability to prepare and/or diagnose/interpret financial and other relevant analysis related to the product being sourced. Negotiate and prepare contracts with appropriate terms and conditions. Resolve conflicts or service level issues regarding supplier performance. Excellent understanding of IT protocols and guidelines; ensure that IT minimum standards are applied and properly documented. Effectively communicates program needs status with internal team members and external stakeholders, ability to build stakeholder trust and influence change. Proficient understanding of procurement systems and functionality as well as procure-to-pay processes. Effectively deals with conflict inherent in procurement operations between suppliers and stakeholders. Create breakthrough strategies, which deliver both quick wins and longer-term benefits Requirements 10+ years of Strategic Sourcing and procurement operations experience in the technology industry. Proven ability to drive scalable operational transformation in a fast-paced environment. Must have experience working with large technology partners such as industry leaders within professional service and software/hardware. Bachelor's Degree required, MBA a plus. Strong analytical mindset with experience using data to influence strategy, prioritize opportunities, and measure business outcomes. Six Sigma and/or CPSM certification preferred Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Take your career to new heights. Come join us at MORI Associates and help us support the most exciting projects at NASA. As a Digital Archivist you will be part of a dedicated team of diverse professionals creating and supporting cutting edge solutions for our client's critical missions. MORI is a mid-sized nationwide company founded in 1997 with the ideals that creating an agile organization full of innovative and passionate people will progress science and technology for all life on earth. We focus on offering a complete range of services from strategic consulting to the development of Information Systems and providing advanced engineering solutions. Now, let's see if this opportunity is the right challenge for you. Responsibilities: Perform analog preservation functions including holdings maintenance, fastener removal, rehousing, etc. Support digital preservation functions including processing and transformation of digital objects, capture of metadata, and utilization of the Open Archival Information System (OAIS) model as a standard for digital preservation. Enable search and discovery through the creation of archival descriptions using standards-based archival description systems, metadata capture and normalization, and digitization. Maintain a thorough and up-to-date understanding of digital file formats, digital preservation, and digital persistence practice and theory. Create, document, and follow archival processes, workflows and best practices. Contribute to online outreach content in the form of blogs and social media. Generate routine and/or ad-hoc reports for NASA Office of Communication (OCOMM) management/customers. Directly interface with OCOMM management and/or customers as needed. Respond to queries from internal and external sources for access to archival material and answer questions from both academic researchers and the general public related to archival holdings. Qualifications 10+ years of experience in research and analysis and preservation of documents and materials. Master's degree in library science or library and information science from an ALA-accredited institution with a focus in archival studies. A membership in the Academy of Certified Archivists may be substituted for degree requirements. Digital Archives Specialist (DAS) certification desired. Demonstrated knowledge of and/or experience with digital archives tools, standards, and/or best practices. Familiar with metadata and technical standards relevant to archival collections (e.g., DACS, DublinCore, ISAD(G), etc.). Experience with archival technologies and tools related to appraising, accessioning, processing, preserving, describing, and enabling access to born-digital archives (e.g., Access to Memory (AtoM), Webrecorder, BitCurator, ePADD, Archivematica, ArchivesSpace, command-line tools, spreadsheets, etc.). Must have strong communication skills and be able to work collaboratively. Must be a US citizen. Salary Range is $60K to 65K At MORI Associates, we value our employees and offer a competitive compensation package, including comprehensive benefits (medical/dental/vision care) and matching funds for 401K plan. MORI Associates is an EEO/AA/Disability/Vets Employer and complies with E-Verify. Powered by JazzHR Compensation details: 0 Yearly Salary PI1bc9dbc4e6-
08/05/2026
Full time
Take your career to new heights. Come join us at MORI Associates and help us support the most exciting projects at NASA. As a Digital Archivist you will be part of a dedicated team of diverse professionals creating and supporting cutting edge solutions for our client's critical missions. MORI is a mid-sized nationwide company founded in 1997 with the ideals that creating an agile organization full of innovative and passionate people will progress science and technology for all life on earth. We focus on offering a complete range of services from strategic consulting to the development of Information Systems and providing advanced engineering solutions. Now, let's see if this opportunity is the right challenge for you. Responsibilities: Perform analog preservation functions including holdings maintenance, fastener removal, rehousing, etc. Support digital preservation functions including processing and transformation of digital objects, capture of metadata, and utilization of the Open Archival Information System (OAIS) model as a standard for digital preservation. Enable search and discovery through the creation of archival descriptions using standards-based archival description systems, metadata capture and normalization, and digitization. Maintain a thorough and up-to-date understanding of digital file formats, digital preservation, and digital persistence practice and theory. Create, document, and follow archival processes, workflows and best practices. Contribute to online outreach content in the form of blogs and social media. Generate routine and/or ad-hoc reports for NASA Office of Communication (OCOMM) management/customers. Directly interface with OCOMM management and/or customers as needed. Respond to queries from internal and external sources for access to archival material and answer questions from both academic researchers and the general public related to archival holdings. Qualifications 10+ years of experience in research and analysis and preservation of documents and materials. Master's degree in library science or library and information science from an ALA-accredited institution with a focus in archival studies. A membership in the Academy of Certified Archivists may be substituted for degree requirements. Digital Archives Specialist (DAS) certification desired. Demonstrated knowledge of and/or experience with digital archives tools, standards, and/or best practices. Familiar with metadata and technical standards relevant to archival collections (e.g., DACS, DublinCore, ISAD(G), etc.). Experience with archival technologies and tools related to appraising, accessioning, processing, preserving, describing, and enabling access to born-digital archives (e.g., Access to Memory (AtoM), Webrecorder, BitCurator, ePADD, Archivematica, ArchivesSpace, command-line tools, spreadsheets, etc.). Must have strong communication skills and be able to work collaboratively. Must be a US citizen. Salary Range is $60K to 65K At MORI Associates, we value our employees and offer a competitive compensation package, including comprehensive benefits (medical/dental/vision care) and matching funds for 401K plan. MORI Associates is an EEO/AA/Disability/Vets Employer and complies with E-Verify. Powered by JazzHR Compensation details: 0 Yearly Salary PI1bc9dbc4e6-
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. is position. Key job responsibilities • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors • Performing on-call duties and participating in scheduled maintenance and change management activities • Contributing to documentation and process improvement initiatives based on your analysis of operational issues • Helping to train and onboard new team members Physical requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Working in cramped and/or elevated locations • Bending, lifting, stretching, and reaching • Standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Work in a noisy environment • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: • Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution • Solve problems at their root and step back to understand the broader context • Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. BASIC QUALIFICATIONS - 1+ years of computer/server hardware troubleshooting or related IT experience - High school or equivalent diploma - Work a flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and Layer 1/2 troubleshooting - Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering) - Experience managing work and priorities through a ticketing system - Experience in a data center or other critical environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, OR, Umatilla - 27.00 - 48.00 USD hourly
08/05/2026
Full time
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. is position. Key job responsibilities • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors • Performing on-call duties and participating in scheduled maintenance and change management activities • Contributing to documentation and process improvement initiatives based on your analysis of operational issues • Helping to train and onboard new team members Physical requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Working in cramped and/or elevated locations • Bending, lifting, stretching, and reaching • Standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Work in a noisy environment • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: • Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution • Solve problems at their root and step back to understand the broader context • Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. BASIC QUALIFICATIONS - 1+ years of computer/server hardware troubleshooting or related IT experience - High school or equivalent diploma - Work a flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and Layer 1/2 troubleshooting - Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering) - Experience managing work and priorities through a ticketing system - Experience in a data center or other critical environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, OR, Umatilla - 27.00 - 48.00 USD hourly
This opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves, National Guard, and service member spouses. How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world's largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it's how we have helped define ourselves as leaders in the industry. Let's work hard, have fun, and make history! Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 3+ years of Microsoft Office products and applications experience - 3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems - Experience with reading and writing procedures, technical documents, and engineering drawings PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, Sparks - 96 300.00 USD annually
08/05/2026
Full time
This opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves, National Guard, and service member spouses. How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world's largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it's how we have helped define ourselves as leaders in the industry. Let's work hard, have fun, and make history! Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 3+ years of Microsoft Office products and applications experience - 3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems - Experience with reading and writing procedures, technical documents, and engineering drawings PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, Sparks - 96 300.00 USD annually
Job Description Job Description Ready to make connectivity from space universally accessible, secure and actionable? Then you've come to the right place! E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems. We're intentional, we're unapologetically curious and we're 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life. We are seeking a DevOps Engineer who is eager to have an immediate impact in establishing and building out our development, testing, and release platforms, taking us from square one to a sophisticated DevOps environment. You will be working with key engineering stakeholders across the company to ensure we are following test-and-release best practices, establishing best-in-class technology and tool stacks, and keeping our environments safe and secure from outside threats. What you will be doing: Design, deploy, and maintain highly-scalable, highly-available software systems in AWS Architect and manage containerized applications on Amazon EKS with focus on reliability and performance Build and maintain Infrastructure as Code using Terraform for AWS cloud resources Develop and optimize CI/CD pipelines for automated testing, deployment, and rollback capabilities Implement comprehensive monitoring, alerting, and observability solutions using CloudWatch, Prometheus, and Grafana Ensure system reliability through SLI/SLO definition, error budgets, and incident response procedures Collaborate directly with engineering teams to optimize application deployment and operations Manage deployments and scaling strategies to support mission-critical operations Automate and enforce cloud security, governance, and compliance controls Participate in on-call rotation and lead incident response for production level systems What you bring to this role: 5+ years of experience in SRE, DevOps, or Platform Engineering roles Proven experience designing and operating mission-critical, highly-available systems within AWS Advanced proficiency in Infrastructure as Code using Terraform (OpenTofu) Deep experience with Kubernetes, EKS, Helm, and container orchestration Strong CI/CD pipeline development and management experience (Bitbucket preferred) Proficiency in Python and Bash scripting for automation Experience with monitoring and observability tools (Prometheus, Grafana, ELK Stack) Knowledge of capacity planning and performance optimization Experience with database operations and scaling (RDS, Aurora, or similar) Extra bonus points for the following: AWS Solutions Architect Professional, Certified Kubernetes Administrator (CKA), or equivalent expertise Experience with incident management and post-mortem processes Experience with GitOps workflows and tools (ArgoCD, Flux) Knowledge of service mesh technologies (Istio, Linkerd) Experience with chaos engineering and disaster recovery planning Experience with Zero Trust Networking (ZTNA) or VPN solutions Background in aerospace, defense, or other mission-critical industries Strong intellectual curiosity and commitment to continuous learning Exceptional attention to detail and an ownership mentality The estimated range is meant to reflect an anticipated salary range for the position in question, which is based on market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, depth of relevant experience, and other relevant factors. For questions about this, please speak to the recruiter if you decide to apply for the role and are selected for an interview . This is a full time, exempt position, based out of our Saratoga office. The target base pay for this position is $100,000 - $170,000 annually. The total compensation packaged will be determined by various factors such as your relevant job-related knowledge, skills, and experience. We are redefining how satellites are designed, manufactured and used-so we're looking for candidates with passion, deep knowledge and direct experience on LEO satellite component development, design and in-orbit activities. If that's your experience - then we'll be immediately wow-ed. E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role. Why E-Space is right for you: As a member of our team, you will play a crucial role in driving our success. Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals. In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry. We want you to make the most of your journey at E-Space. That's why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space: • An opportunity to really make a difference • Sustainability at our core • Fair and honest workplace • Innovative thinking is encouraged • Competitive salaries • Continuous learning and development • Health and wellness care options • Financial solutions for the future • Optional legal services (US only) • Paid holidays • Paid time off We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
08/05/2026
Full time
Job Description Job Description Ready to make connectivity from space universally accessible, secure and actionable? Then you've come to the right place! E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems. We're intentional, we're unapologetically curious and we're 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life. We are seeking a DevOps Engineer who is eager to have an immediate impact in establishing and building out our development, testing, and release platforms, taking us from square one to a sophisticated DevOps environment. You will be working with key engineering stakeholders across the company to ensure we are following test-and-release best practices, establishing best-in-class technology and tool stacks, and keeping our environments safe and secure from outside threats. What you will be doing: Design, deploy, and maintain highly-scalable, highly-available software systems in AWS Architect and manage containerized applications on Amazon EKS with focus on reliability and performance Build and maintain Infrastructure as Code using Terraform for AWS cloud resources Develop and optimize CI/CD pipelines for automated testing, deployment, and rollback capabilities Implement comprehensive monitoring, alerting, and observability solutions using CloudWatch, Prometheus, and Grafana Ensure system reliability through SLI/SLO definition, error budgets, and incident response procedures Collaborate directly with engineering teams to optimize application deployment and operations Manage deployments and scaling strategies to support mission-critical operations Automate and enforce cloud security, governance, and compliance controls Participate in on-call rotation and lead incident response for production level systems What you bring to this role: 5+ years of experience in SRE, DevOps, or Platform Engineering roles Proven experience designing and operating mission-critical, highly-available systems within AWS Advanced proficiency in Infrastructure as Code using Terraform (OpenTofu) Deep experience with Kubernetes, EKS, Helm, and container orchestration Strong CI/CD pipeline development and management experience (Bitbucket preferred) Proficiency in Python and Bash scripting for automation Experience with monitoring and observability tools (Prometheus, Grafana, ELK Stack) Knowledge of capacity planning and performance optimization Experience with database operations and scaling (RDS, Aurora, or similar) Extra bonus points for the following: AWS Solutions Architect Professional, Certified Kubernetes Administrator (CKA), or equivalent expertise Experience with incident management and post-mortem processes Experience with GitOps workflows and tools (ArgoCD, Flux) Knowledge of service mesh technologies (Istio, Linkerd) Experience with chaos engineering and disaster recovery planning Experience with Zero Trust Networking (ZTNA) or VPN solutions Background in aerospace, defense, or other mission-critical industries Strong intellectual curiosity and commitment to continuous learning Exceptional attention to detail and an ownership mentality The estimated range is meant to reflect an anticipated salary range for the position in question, which is based on market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, depth of relevant experience, and other relevant factors. For questions about this, please speak to the recruiter if you decide to apply for the role and are selected for an interview . This is a full time, exempt position, based out of our Saratoga office. The target base pay for this position is $100,000 - $170,000 annually. The total compensation packaged will be determined by various factors such as your relevant job-related knowledge, skills, and experience. We are redefining how satellites are designed, manufactured and used-so we're looking for candidates with passion, deep knowledge and direct experience on LEO satellite component development, design and in-orbit activities. If that's your experience - then we'll be immediately wow-ed. E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role. Why E-Space is right for you: As a member of our team, you will play a crucial role in driving our success. Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals. In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry. We want you to make the most of your journey at E-Space. That's why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space: • An opportunity to really make a difference • Sustainability at our core • Fair and honest workplace • Innovative thinking is encouraged • Competitive salaries • Continuous learning and development • Health and wellness care options • Financial solutions for the future • Optional legal services (US only) • Paid holidays • Paid time off We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Company Description At PayNearMe, we're on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM , is the first of its kind-designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs. Our single platform handles it all: cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results. In September 2025, we raised a $50 million Series E funding round to accelerate our growth. We're a team of 300+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ. Join us and be part of a team that's shaping the future of payments-one experience at a time. As our Site Reliability Engineer, you will design, build, and maintain the systems and infrastructure that power our applications, ensuring their reliability, scalability, and performance. You will bring a software engineering approach to operations, automating processes, and continuously improving the infrastructure and tools to support our business needs. Responsibilities Infrastructure Management: Design, implement, and maintain scalable and resilient infrastructure using Terraform for infrastructure as code, ensuring high availability and performance Kubernetes and Containers: Deploy, manage, and optimize Kubernetes clusters and containerized applications using Docker. Implement best practices for container orchestration and management Systems and Application Monitoring/Observability: Develop and maintain comprehensive monitoring and observability solutions using Datadog. Ensure detailed visibility into system performance and application health SLOs and SLA Management: Define, monitor, and maintain Service Level Objectives (SLOs) and Service Level Agreements (SLAs) to ensure reliable and consistent service delivery Incident Response and Troubleshooting: Respond to incidents, perform root cause analysis, and implement solutions to prevent recurrence. Participate in post-incident reviews and contribute to blameless postmortems Reliability and Production Environment Management: Ensure the reliability and stability of our production environments. Continuously assess and improve system reliability, identifying and addressing potential points of failure Automation and Scripting: Develop automation scripts and tools to reduce manual intervention and improve system reliability using Python, Bash, or Go. Implement and improve CI/CD pipelines CI/CD Pipeline Management: Enhance and maintain continuous integration and continuous deployment pipelines using GitLab CI. Ensure seamless and reliable deployment processes Capacity Planning and Scaling: Assist in capacity planning and ensure that systems are scalable to meet future demands. Implement auto-scaling strategies where applicable Security and Compliance: Implement security best practices and ensure compliance with industry standards. Regularly review and update security policies and procedures Collaboration and Support: Work closely with development teams to ensure reliability and scalability of new features and services. Provide technical support and guidance on infrastructure-related issues Software Engineering for Operations: Develop and maintain internal tools and services that enhance the efficiency and reliability of our operations On-Call Rotation: Participate in an on-call rotation to address production issues and collaborate in incident response efforts Qualifications +3 years of experience in SRE, DevOps, or a related role Cloud Platform Experience: Proficient with cloud platforms such as AWS, GCP, or Azure Experience with EC2, RDS, VPCs, and security groups is essential. Kubernetes and Containers: Strong experience with Kubernetes and Docker, including deployment, scaling, and management of containerized applications Infrastructure as Code: Expert in using Terraform for infrastructure as code. Proficient with configuration management tools such as Ansible, Puppet, or Chef Monitoring and Observability: Extensive experience with monitoring and observability tools like Datadog, Prometheus, Grafana, ELK stack, or Splunk. Skilled in setting up detailed monitoring and logging systems SLOs and SLA Management: Proven ability to define, monitor, and maintain SLOs and SLAs to ensure reliable service delivery Scripting and Automation: Strong skills in scripting languages like Python, Bash, or Go. Experience automating repetitive tasks and processes CI/CD Practices: Familiarity with GitLab CI or similar tool for continuous integration and deployment. Experience in setting up and managing pipelines Production Environments: Experience supporting production environments running Go or Ruby/Rails applications Tool Development: Ability to write and update tools to support infrastructure and application management, demonstrating the principle that "SRE is what happens when you ask a software engineer to design an operations team DevOps Best Practices: Deep understanding of DevOps principles, practices, and tools to drive continuous improvement in the software development lifecycle Soft Skills: Strong organizational skills, attention to detail, and the ability to work collaboratively in a team environment. Excellent documentation skills to ensure accurate and detailed records Problem-Solving Ability: Excellent analytical and problem-solving skills to diagnose and resolve complex system issues quickly and effectively The annual base salary range for this role represents PayNearMe's good-faith estimate of the base salary it reasonably expects to offer for this position at the time of hire. Actual compensation may vary based on factors including the candidate's experience, qualifications, skills, and work location. PayNearMe may offer compensation outside of this range in certain circumstances. This position will remain posted until filled. Annual Salary Range $180,000-$200,000 USD Why Join Us?: Competitive salary and benefits with growth-company options grant Fast- paced and professional work culture Stock options with standard startup vesting - 1 year cliff; 4 years total $50 monthly communication expense stipend to go towards your phone/internet bill $250 stipend to enhance your WFH setup Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200) Premium medical benefits including vision and dental (100% coverage for employees) Company-sponsored life and disability insurance Paid parental bonding leave Paid sick leave, jury duty, bereavement 401k plan Flexible Time Off (our team members typically take off 3-4 weeks per year) Volunteer Time Off 13 scheduled holidays PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. We're in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible. PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply. CALIFORNIA CONSUMER PRIVACY ACT: APPLICANT NOTICE Effective Date: January 1, 2020 Last Reviewed on: December 23, 2019 PayNearMe, Inc. (the "Company") is providing you with this Notice ("Notice") to inform you about: the categories of Personal Information that the Company collects and maintains about applicants; and the purposes for which the Company uses that Personal Information. For purposes of this Notice, "Personal Information" means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with, a natural person that the Company may collect in connection with screening applicants for job openings at the Company. Identifiers and Professional or Employment-Related Information. The Company collects identifiers and professional or employment-related information, which may include some or all the following: real name, nickname or alias, postal address, telephone number, e-mail address, membership in professional organizations, professional certifications, language skills, and current and past employment history. The Company collects this Personal Information to evaluate previous job performance and consider applicants for positions, to develop a talent pool and plan for succession . click apply for full job details
08/05/2026
Full time
Job Description Job Description Company Description At PayNearMe, we're on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM , is the first of its kind-designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs. Our single platform handles it all: cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results. In September 2025, we raised a $50 million Series E funding round to accelerate our growth. We're a team of 300+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ. Join us and be part of a team that's shaping the future of payments-one experience at a time. As our Site Reliability Engineer, you will design, build, and maintain the systems and infrastructure that power our applications, ensuring their reliability, scalability, and performance. You will bring a software engineering approach to operations, automating processes, and continuously improving the infrastructure and tools to support our business needs. Responsibilities Infrastructure Management: Design, implement, and maintain scalable and resilient infrastructure using Terraform for infrastructure as code, ensuring high availability and performance Kubernetes and Containers: Deploy, manage, and optimize Kubernetes clusters and containerized applications using Docker. Implement best practices for container orchestration and management Systems and Application Monitoring/Observability: Develop and maintain comprehensive monitoring and observability solutions using Datadog. Ensure detailed visibility into system performance and application health SLOs and SLA Management: Define, monitor, and maintain Service Level Objectives (SLOs) and Service Level Agreements (SLAs) to ensure reliable and consistent service delivery Incident Response and Troubleshooting: Respond to incidents, perform root cause analysis, and implement solutions to prevent recurrence. Participate in post-incident reviews and contribute to blameless postmortems Reliability and Production Environment Management: Ensure the reliability and stability of our production environments. Continuously assess and improve system reliability, identifying and addressing potential points of failure Automation and Scripting: Develop automation scripts and tools to reduce manual intervention and improve system reliability using Python, Bash, or Go. Implement and improve CI/CD pipelines CI/CD Pipeline Management: Enhance and maintain continuous integration and continuous deployment pipelines using GitLab CI. Ensure seamless and reliable deployment processes Capacity Planning and Scaling: Assist in capacity planning and ensure that systems are scalable to meet future demands. Implement auto-scaling strategies where applicable Security and Compliance: Implement security best practices and ensure compliance with industry standards. Regularly review and update security policies and procedures Collaboration and Support: Work closely with development teams to ensure reliability and scalability of new features and services. Provide technical support and guidance on infrastructure-related issues Software Engineering for Operations: Develop and maintain internal tools and services that enhance the efficiency and reliability of our operations On-Call Rotation: Participate in an on-call rotation to address production issues and collaborate in incident response efforts Qualifications +3 years of experience in SRE, DevOps, or a related role Cloud Platform Experience: Proficient with cloud platforms such as AWS, GCP, or Azure Experience with EC2, RDS, VPCs, and security groups is essential. Kubernetes and Containers: Strong experience with Kubernetes and Docker, including deployment, scaling, and management of containerized applications Infrastructure as Code: Expert in using Terraform for infrastructure as code. Proficient with configuration management tools such as Ansible, Puppet, or Chef Monitoring and Observability: Extensive experience with monitoring and observability tools like Datadog, Prometheus, Grafana, ELK stack, or Splunk. Skilled in setting up detailed monitoring and logging systems SLOs and SLA Management: Proven ability to define, monitor, and maintain SLOs and SLAs to ensure reliable service delivery Scripting and Automation: Strong skills in scripting languages like Python, Bash, or Go. Experience automating repetitive tasks and processes CI/CD Practices: Familiarity with GitLab CI or similar tool for continuous integration and deployment. Experience in setting up and managing pipelines Production Environments: Experience supporting production environments running Go or Ruby/Rails applications Tool Development: Ability to write and update tools to support infrastructure and application management, demonstrating the principle that "SRE is what happens when you ask a software engineer to design an operations team DevOps Best Practices: Deep understanding of DevOps principles, practices, and tools to drive continuous improvement in the software development lifecycle Soft Skills: Strong organizational skills, attention to detail, and the ability to work collaboratively in a team environment. Excellent documentation skills to ensure accurate and detailed records Problem-Solving Ability: Excellent analytical and problem-solving skills to diagnose and resolve complex system issues quickly and effectively The annual base salary range for this role represents PayNearMe's good-faith estimate of the base salary it reasonably expects to offer for this position at the time of hire. Actual compensation may vary based on factors including the candidate's experience, qualifications, skills, and work location. PayNearMe may offer compensation outside of this range in certain circumstances. This position will remain posted until filled. Annual Salary Range $180,000-$200,000 USD Why Join Us?: Competitive salary and benefits with growth-company options grant Fast- paced and professional work culture Stock options with standard startup vesting - 1 year cliff; 4 years total $50 monthly communication expense stipend to go towards your phone/internet bill $250 stipend to enhance your WFH setup Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200) Premium medical benefits including vision and dental (100% coverage for employees) Company-sponsored life and disability insurance Paid parental bonding leave Paid sick leave, jury duty, bereavement 401k plan Flexible Time Off (our team members typically take off 3-4 weeks per year) Volunteer Time Off 13 scheduled holidays PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. We're in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible. PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply. CALIFORNIA CONSUMER PRIVACY ACT: APPLICANT NOTICE Effective Date: January 1, 2020 Last Reviewed on: December 23, 2019 PayNearMe, Inc. (the "Company") is providing you with this Notice ("Notice") to inform you about: the categories of Personal Information that the Company collects and maintains about applicants; and the purposes for which the Company uses that Personal Information. For purposes of this Notice, "Personal Information" means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with, a natural person that the Company may collect in connection with screening applicants for job openings at the Company. Identifiers and Professional or Employment-Related Information. The Company collects identifiers and professional or employment-related information, which may include some or all the following: real name, nickname or alias, postal address, telephone number, e-mail address, membership in professional organizations, professional certifications, language skills, and current and past employment history. The Company collects this Personal Information to evaluate previous job performance and consider applicants for positions, to develop a talent pool and plan for succession . click apply for full job details
Job Description Job Description Ready to make connectivity from space universally accessible, secure and actionable? Then you've come to the right place! E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems. We're intentional, we're unapologetically curious and we're 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life. We are looking for a Software Integration Lead to own the integration of back-end subscriber and business support systems with E-Space's 5G Core network. This is a hands-on technical leadership role sitting at the boundary between the core network and the systems that provision, manage, and bill subscribers - SIM and eSIM provisioning, CRM, billing and charging, and device management. You will own the interface contracts, drive integration delivery, and ensure these systems interoperate correctly with core network functions end-to-end, spanning satellite and ground environments. What you will do: Own the integration architecture and delivery for back-end systems that interface directly with the 5G Core: SIM/eSIM provisioning, CRM, billing and online/offline charging, and device management. Define and implement the integration between SIM and eSIM provisioning infrastructure and core subscriber management - including subscriber profile delivery, remote SIM provisioning workflows, and profile lifecycle management across satellite and ground. Design and own the interface between CRM and the core network: subscriber record synchronisation, service entitlement and quota management, and real-time event delivery for customer-facing workflows. Lead integration of the billing and charging stack with the core charging interfaces - CDR generation and delivery, online charging authorization flows, and reconciliation between core charging events and BSS billing records. Integrate device management capabilities with core network functions, including device policy enforcement, configuration delivery, and status signalling across the satellite link. Define interface contracts (API specifications, data models, event schemas) at each BSS/OSS-to-core boundary; maintain them as the engineering source of truth shared across core software and back-end platform teams. Build and maintain integration test harnesses for each BSS/OSS-to-core interface; drive automation and define acceptance criteria for every interface at each release milestone. Own defect triage and root-cause analysis for integration failures at BSS/OSS-to-core boundaries; coordinate resolution across core software and back-end platform engineering teams. Lead and mentor a small integration engineering team (2-4 engineers); set delivery cadence and engineering quality standards. What you bring to this role: Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical/Computer Engineering, or a related field. 12+ years of software engineering experience, with significant focus on BSS/OSS integration with mobile core networks. Strong understanding of 5G Core subscriber management and the interfaces that connect BSS/OSS systems to the core - authentication, session management, policy, and charging. Hands-on experience integrating SIM or eSIM provisioning infrastructure (SM-DP+, SM-SR, or equivalent) with mobile core subscriber management systems. Experience integrating CRM and billing platforms with telecom core networks: service provisioning APIs, online/offline charging interfaces, CDR delivery, and event-driven subscriber data updates. Experience with device management integration in a mobile or IoT context: policy enforcement, remote configuration, and status reporting over cellular. Strong API design and integration engineering skills: REST and event-driven interface specification, data model design, and integration test automation. Experience leading small software integration teams with clear API contract discipline and release tracking. Bonus points for the following: Experience with eSIM and remote SIM provisioning in a satellite or IoT connectivity context. Background in MVNO BSS/OSS integration: multi-PLMN subscriber management, roaming data exchange, or MVNO billing stack integration. Familiarity with cloud-native core deployment and how containerised network functions affect BSS/OSS integration patterns. Experience in a startup or fast-paced R&D environment where integration scope expands rapidly. Prior work with government or defence connectivity platforms with BSS/OSS integration requirements. This is a full time, exempt position, based out of our Saratoga, CA office. The total compensation packaged will be determined by various factors such as your relevant job-related knowledge, skills, and experience. We are redefining how satellites are designed, manufactured and used-so we're looking for candidates with passion, deep knowledge and direct experience on LEO satellite component development, design and in-orbit activities. If that's your experience - then we'll be immediately wow-ed. E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role. The Company is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role. Why E-Space is right for you: As a member of our team, you will play a crucial role in driving our success. Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals. In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry. We want you to make the most of your journey at E-Space. That's why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space: • An opportunity to really make a difference • Sustainability at our core • Fair and honest workplace • Innovative thinking is encouraged • Competitive salaries • Continuous learning and development • Health and wellness care options • Financial solutions for the future • Optional legal services (US only) • Paid holidays • Paid time off We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
08/05/2026
Full time
Job Description Job Description Ready to make connectivity from space universally accessible, secure and actionable? Then you've come to the right place! E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems. We're intentional, we're unapologetically curious and we're 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life. We are looking for a Software Integration Lead to own the integration of back-end subscriber and business support systems with E-Space's 5G Core network. This is a hands-on technical leadership role sitting at the boundary between the core network and the systems that provision, manage, and bill subscribers - SIM and eSIM provisioning, CRM, billing and charging, and device management. You will own the interface contracts, drive integration delivery, and ensure these systems interoperate correctly with core network functions end-to-end, spanning satellite and ground environments. What you will do: Own the integration architecture and delivery for back-end systems that interface directly with the 5G Core: SIM/eSIM provisioning, CRM, billing and online/offline charging, and device management. Define and implement the integration between SIM and eSIM provisioning infrastructure and core subscriber management - including subscriber profile delivery, remote SIM provisioning workflows, and profile lifecycle management across satellite and ground. Design and own the interface between CRM and the core network: subscriber record synchronisation, service entitlement and quota management, and real-time event delivery for customer-facing workflows. Lead integration of the billing and charging stack with the core charging interfaces - CDR generation and delivery, online charging authorization flows, and reconciliation between core charging events and BSS billing records. Integrate device management capabilities with core network functions, including device policy enforcement, configuration delivery, and status signalling across the satellite link. Define interface contracts (API specifications, data models, event schemas) at each BSS/OSS-to-core boundary; maintain them as the engineering source of truth shared across core software and back-end platform teams. Build and maintain integration test harnesses for each BSS/OSS-to-core interface; drive automation and define acceptance criteria for every interface at each release milestone. Own defect triage and root-cause analysis for integration failures at BSS/OSS-to-core boundaries; coordinate resolution across core software and back-end platform engineering teams. Lead and mentor a small integration engineering team (2-4 engineers); set delivery cadence and engineering quality standards. What you bring to this role: Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical/Computer Engineering, or a related field. 12+ years of software engineering experience, with significant focus on BSS/OSS integration with mobile core networks. Strong understanding of 5G Core subscriber management and the interfaces that connect BSS/OSS systems to the core - authentication, session management, policy, and charging. Hands-on experience integrating SIM or eSIM provisioning infrastructure (SM-DP+, SM-SR, or equivalent) with mobile core subscriber management systems. Experience integrating CRM and billing platforms with telecom core networks: service provisioning APIs, online/offline charging interfaces, CDR delivery, and event-driven subscriber data updates. Experience with device management integration in a mobile or IoT context: policy enforcement, remote configuration, and status reporting over cellular. Strong API design and integration engineering skills: REST and event-driven interface specification, data model design, and integration test automation. Experience leading small software integration teams with clear API contract discipline and release tracking. Bonus points for the following: Experience with eSIM and remote SIM provisioning in a satellite or IoT connectivity context. Background in MVNO BSS/OSS integration: multi-PLMN subscriber management, roaming data exchange, or MVNO billing stack integration. Familiarity with cloud-native core deployment and how containerised network functions affect BSS/OSS integration patterns. Experience in a startup or fast-paced R&D environment where integration scope expands rapidly. Prior work with government or defence connectivity platforms with BSS/OSS integration requirements. This is a full time, exempt position, based out of our Saratoga, CA office. The total compensation packaged will be determined by various factors such as your relevant job-related knowledge, skills, and experience. We are redefining how satellites are designed, manufactured and used-so we're looking for candidates with passion, deep knowledge and direct experience on LEO satellite component development, design and in-orbit activities. If that's your experience - then we'll be immediately wow-ed. E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role. The Company is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role. Why E-Space is right for you: As a member of our team, you will play a crucial role in driving our success. Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals. In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry. We want you to make the most of your journey at E-Space. That's why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space: • An opportunity to really make a difference • Sustainability at our core • Fair and honest workplace • Innovative thinking is encouraged • Competitive salaries • Continuous learning and development • Health and wellness care options • Financial solutions for the future • Optional legal services (US only) • Paid holidays • Paid time off We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: We are looking for an Sr. Cloud Engineer who has hands-on experience building and managing a cloud-based infrastructure. Additionally, this engineer will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and more broadly, constructing a "safety culture" within the SmithRx's DevSecOps practice. Our user base is currently doubling annually, and you would share the responsibility of orchestrating a reliable, sustainable, and scalable infrastructure. What you will do: Help build and maintain a container based infrastructure that is elegant, redundant, scalable and compliant, and support the rest of the team doing the same. Be part of SmithRx Agile development team to deliver an end-to-end automation of deployment, monitoring, and infrastructure management in AWS. . Gain a deep understanding of the challenges that SmithRx faces, technical and otherwise; collaborate with other teams to identify and carry out effective solutions. Work closely with our development team to develop and maintain CI/CD pipelines in a reproducible and secure manner. Monitor and troubleshoot infrastructure issues, and perform root cause analysis when necessary. Collaborate with developers to ensure that applications and services are built with scalability, reliability, and security in mind. Organize the highest levels of systems and infrastructure availability, acting proactively Be a pillar of a collaborative learning culture through exploration of new technologies, application of best practices, and any other innovations you would like to experiment with. Develop custom scripts to increase system efficiency and lower the human intervention time on any tasks Be effective in maintaining SmithRX security program controls and best practices. Understand the health regulatory space and maintain continuous compliance on frameworks like HIPAA, and SOC2. Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization. Be a part of on-call PagerDuty rotations. What you will bring to SmithRx: 5+ years of experience in Cloud Engineering. BS or advanced degree in computer science or other related field. Extensive experience working in containerized Cloud Native environments, specifically AWS and Kubernetes/EKS. Experience using modern monitoring tools like Cloudwatch, Event Bridge, DataDog etc., and establishing metrics, monitoring, alarming and dashboards. Experience managing change management practices, policies and procedures. Experience deploying and monitoring applications in AWS at scale. Security first mindset, including demonstrated experience building secure development and test environments integrated to CI/CD pipelines and software release cycles. Experience building and maintaining a container based infrastructure and Kubernetes Experience with Infrastructure as Code (Terraform experience a plus), DevOps, SRE concepts and best practices. Experience with infrastructure automation, systems reliability, load balancing, monitoring, logging. Experience with FinOps practices and establishing related governance programs. Experience with fully automating CI/CD pipelines with associated tools such as GitHub Actions. Experience working in and architecting for regulated environments with data privacy regulations like GDPR, HIPAA preferred. Experience working and managing SQL and NoSQL databases like RDS, Redis, Redshift, DynamoDB PostgreSQL, BigQuery, and Snowflake Strong scripting skills in Python, Shell etc. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Location: U.S. Remote Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.
08/05/2026
Full time
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: We are looking for an Sr. Cloud Engineer who has hands-on experience building and managing a cloud-based infrastructure. Additionally, this engineer will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and more broadly, constructing a "safety culture" within the SmithRx's DevSecOps practice. Our user base is currently doubling annually, and you would share the responsibility of orchestrating a reliable, sustainable, and scalable infrastructure. What you will do: Help build and maintain a container based infrastructure that is elegant, redundant, scalable and compliant, and support the rest of the team doing the same. Be part of SmithRx Agile development team to deliver an end-to-end automation of deployment, monitoring, and infrastructure management in AWS. . Gain a deep understanding of the challenges that SmithRx faces, technical and otherwise; collaborate with other teams to identify and carry out effective solutions. Work closely with our development team to develop and maintain CI/CD pipelines in a reproducible and secure manner. Monitor and troubleshoot infrastructure issues, and perform root cause analysis when necessary. Collaborate with developers to ensure that applications and services are built with scalability, reliability, and security in mind. Organize the highest levels of systems and infrastructure availability, acting proactively Be a pillar of a collaborative learning culture through exploration of new technologies, application of best practices, and any other innovations you would like to experiment with. Develop custom scripts to increase system efficiency and lower the human intervention time on any tasks Be effective in maintaining SmithRX security program controls and best practices. Understand the health regulatory space and maintain continuous compliance on frameworks like HIPAA, and SOC2. Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization. Be a part of on-call PagerDuty rotations. What you will bring to SmithRx: 5+ years of experience in Cloud Engineering. BS or advanced degree in computer science or other related field. Extensive experience working in containerized Cloud Native environments, specifically AWS and Kubernetes/EKS. Experience using modern monitoring tools like Cloudwatch, Event Bridge, DataDog etc., and establishing metrics, monitoring, alarming and dashboards. Experience managing change management practices, policies and procedures. Experience deploying and monitoring applications in AWS at scale. Security first mindset, including demonstrated experience building secure development and test environments integrated to CI/CD pipelines and software release cycles. Experience building and maintaining a container based infrastructure and Kubernetes Experience with Infrastructure as Code (Terraform experience a plus), DevOps, SRE concepts and best practices. Experience with infrastructure automation, systems reliability, load balancing, monitoring, logging. Experience with FinOps practices and establishing related governance programs. Experience with fully automating CI/CD pipelines with associated tools such as GitHub Actions. Experience working in and architecting for regulated environments with data privacy regulations like GDPR, HIPAA preferred. Experience working and managing SQL and NoSQL databases like RDS, Redis, Redshift, DynamoDB PostgreSQL, BigQuery, and Snowflake Strong scripting skills in Python, Shell etc. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Location: U.S. Remote Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: We are looking for an Sr. Cloud Engineer who has hands-on experience building and managing a cloud-based infrastructure. Additionally, this engineer will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and more broadly, constructing a "safety culture" within the SmithRx's DevSecOps practice. Our user base is currently doubling annually, and you would share the responsibility of orchestrating a reliable, sustainable, and scalable infrastructure. What you will do: Help build and maintain a container based infrastructure that is elegant, redundant, scalable and compliant, and support the rest of the team doing the same. Be part of SmithRx Agile development team to deliver an end-to-end automation of deployment, monitoring, and infrastructure management in AWS. . Gain a deep understanding of the challenges that SmithRx faces, technical and otherwise; collaborate with other teams to identify and carry out effective solutions. Work closely with our development team to develop and maintain CI/CD pipelines in a reproducible and secure manner. Monitor and troubleshoot infrastructure issues, and perform root cause analysis when necessary. Collaborate with developers to ensure that applications and services are built with scalability, reliability, and security in mind. Organize the highest levels of systems and infrastructure availability, acting proactively Be a pillar of a collaborative learning culture through exploration of new technologies, application of best practices, and any other innovations you would like to experiment with. Develop custom scripts to increase system efficiency and lower the human intervention time on any tasks Be effective in maintaining SmithRX security program controls and best practices. Understand the health regulatory space and maintain continuous compliance on frameworks like HIPAA, and SOC2. Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization. Be a part of on-call PagerDuty rotations. What you will bring to SmithRx: 5+ years of experience in Cloud Engineering. BS or advanced degree in computer science or other related field. Extensive experience working in containerized Cloud Native environments, specifically AWS and Kubernetes/EKS. Experience using modern monitoring tools like Cloudwatch, Event Bridge, DataDog etc., and establishing metrics, monitoring, alarming and dashboards. Experience managing change management practices, policies and procedures. Experience deploying and monitoring applications in AWS at scale. Security first mindset, including demonstrated experience building secure development and test environments integrated to CI/CD pipelines and software release cycles. Experience building and maintaining a container based infrastructure and Kubernetes Experience with Infrastructure as Code (Terraform experience a plus), DevOps, SRE concepts and best practices. Experience with infrastructure automation, systems reliability, load balancing, monitoring, logging. Experience with FinOps practices and establishing related governance programs. Experience with fully automating CI/CD pipelines with associated tools such as GitHub Actions. Experience working in and architecting for regulated environments with data privacy regulations like GDPR, HIPAA preferred. Experience working and managing SQL and NoSQL databases like RDS, Redis, Redshift, DynamoDB PostgreSQL, BigQuery, and Snowflake Strong scripting skills in Python, Shell etc. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Location: U.S. Remote Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.
08/05/2026
Full time
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: We are looking for an Sr. Cloud Engineer who has hands-on experience building and managing a cloud-based infrastructure. Additionally, this engineer will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and more broadly, constructing a "safety culture" within the SmithRx's DevSecOps practice. Our user base is currently doubling annually, and you would share the responsibility of orchestrating a reliable, sustainable, and scalable infrastructure. What you will do: Help build and maintain a container based infrastructure that is elegant, redundant, scalable and compliant, and support the rest of the team doing the same. Be part of SmithRx Agile development team to deliver an end-to-end automation of deployment, monitoring, and infrastructure management in AWS. . Gain a deep understanding of the challenges that SmithRx faces, technical and otherwise; collaborate with other teams to identify and carry out effective solutions. Work closely with our development team to develop and maintain CI/CD pipelines in a reproducible and secure manner. Monitor and troubleshoot infrastructure issues, and perform root cause analysis when necessary. Collaborate with developers to ensure that applications and services are built with scalability, reliability, and security in mind. Organize the highest levels of systems and infrastructure availability, acting proactively Be a pillar of a collaborative learning culture through exploration of new technologies, application of best practices, and any other innovations you would like to experiment with. Develop custom scripts to increase system efficiency and lower the human intervention time on any tasks Be effective in maintaining SmithRX security program controls and best practices. Understand the health regulatory space and maintain continuous compliance on frameworks like HIPAA, and SOC2. Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization. Be a part of on-call PagerDuty rotations. What you will bring to SmithRx: 5+ years of experience in Cloud Engineering. BS or advanced degree in computer science or other related field. Extensive experience working in containerized Cloud Native environments, specifically AWS and Kubernetes/EKS. Experience using modern monitoring tools like Cloudwatch, Event Bridge, DataDog etc., and establishing metrics, monitoring, alarming and dashboards. Experience managing change management practices, policies and procedures. Experience deploying and monitoring applications in AWS at scale. Security first mindset, including demonstrated experience building secure development and test environments integrated to CI/CD pipelines and software release cycles. Experience building and maintaining a container based infrastructure and Kubernetes Experience with Infrastructure as Code (Terraform experience a plus), DevOps, SRE concepts and best practices. Experience with infrastructure automation, systems reliability, load balancing, monitoring, logging. Experience with FinOps practices and establishing related governance programs. Experience with fully automating CI/CD pipelines with associated tools such as GitHub Actions. Experience working in and architecting for regulated environments with data privacy regulations like GDPR, HIPAA preferred. Experience working and managing SQL and NoSQL databases like RDS, Redis, Redshift, DynamoDB PostgreSQL, BigQuery, and Snowflake Strong scripting skills in Python, Shell etc. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Location: U.S. Remote Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
08/05/2026
Full time
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
08/05/2026
Full time
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
08/05/2026
Full time
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
08/05/2026
Full time
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
08/05/2026
Full time
Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr. This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply. Position Summary The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process. This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers. Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities Make outbound calls to individuals with recently submitted insurance applications. Receive and respond to inbound customer inquiries. Review and verify application information for accuracy and completeness. Answer customer questions related to Medicare Advantage and Medicare Supplement plans. Help ensure customers are comfortable and satisfied with their selected coverage. Introduce available healthcare support programs and services when appropriate. Navigate multiple computer systems while managing customer conversations. Document interactions and maintain accurate records within CRM platforms, including Salesforce. Create and manage customer cases and follow-up activities as needed. Coordinate with internal teams when additional support or intervention is required. Schedule and conduct follow-up calls with customers. Respond to customer callbacks, emails, and voicemail messages promptly. Meet departmental performance goals and productivity expectations. Participate in team meetings, training sessions, and ongoing development opportunities. Maintain a professional, empathetic, and customer-focused approach during all interactions. Perform other duties as assigned. Qualifications High School Diploma, GED, or equivalent required. Previous customer service, call center, healthcare, insurance, or sales support experience preferred. Available to work Tues - Sat Strong verbal and written communication skills. Ability to build rapport and establish trust with customers. Strong problem-solving and conflict-resolution abilities. Comfortable working in a fast-paced, metrics-driven environment. Proficiency with computer systems and the ability to navigate multiple applications simultaneously. Strong attention to detail and organizational skills. Why Join Us? Weekly pay Paid training provided Remote and onsite opportunities available Collaborative and supportive team environment Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
