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senior it technician
Lead Security Systems Technician
Active Security Consulting LLC Phoenix, Arizona
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PIfaff0a5d7f13-8630
08/06/2026
Full time
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PIfaff0a5d7f13-8630
Help Desk Technician
Chesapeake Containment Winston Salem, North Carolina
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9e31b9d4d1fd-8110
08/05/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9e31b9d4d1fd-8110
Help Desk Technician
Chesapeake Containment Statesville, North Carolina
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9b6e41605c06-8111
08/05/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9b6e41605c06-8111
Lead Security Systems Technician
Active Security Consulting LLC
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PIdac9087b6-
08/05/2026
Full time
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PIdac9087b6-
Help Desk Technician
Chesapeake Containment Kannapolis, North Carolina
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PIc953324bb9ff-6439
08/05/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PIc953324bb9ff-6439
Help Desk Technician
Chesapeake Containment Hickory, North Carolina
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI81aa-6437
08/05/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI81aa-6437
Data Center Technician
Amazon Data Services, Inc. Umatilla, Oregon
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. is position. Key job responsibilities • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors • Performing on-call duties and participating in scheduled maintenance and change management activities • Contributing to documentation and process improvement initiatives based on your analysis of operational issues • Helping to train and onboard new team members Physical requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Working in cramped and/or elevated locations • Bending, lifting, stretching, and reaching • Standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Work in a noisy environment • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: • Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution • Solve problems at their root and step back to understand the broader context • Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. BASIC QUALIFICATIONS - 1+ years of computer/server hardware troubleshooting or related IT experience - High school or equivalent diploma - Work a flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and Layer 1/2 troubleshooting - Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering) - Experience managing work and priorities through a ticketing system - Experience in a data center or other critical environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, OR, Umatilla - 27.00 - 48.00 USD hourly
08/05/2026
Full time
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. is position. Key job responsibilities • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors • Performing on-call duties and participating in scheduled maintenance and change management activities • Contributing to documentation and process improvement initiatives based on your analysis of operational issues • Helping to train and onboard new team members Physical requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Working in cramped and/or elevated locations • Bending, lifting, stretching, and reaching • Standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Work in a noisy environment • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: • Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution • Solve problems at their root and step back to understand the broader context • Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. BASIC QUALIFICATIONS - 1+ years of computer/server hardware troubleshooting or related IT experience - High school or equivalent diploma - Work a flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and Layer 1/2 troubleshooting - Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering) - Experience managing work and priorities through a ticketing system - Experience in a data center or other critical environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, OR, Umatilla - 27.00 - 48.00 USD hourly
Senior System Integration Engineer - Test & Validation
Halo Industries, Inc. Alviso, California
Job Description Job Description Halo Industries, Inc., a pioneer in manufacturing innovation with light-based technologies, seeks a highly skilled System Integration Engineer to join our dynamic team. Our proprietary advancements replace traditional processes with novel light-based equivalents, offering higher quality, lower cost, and enhanced functionality. As we rapidly expand our operations, we're looking for a team to oversee our prototype systems' integration and verification activities. The Opportunity We are seeking a highly motivated and skilled Senior System Integration Engineer - Test & Validation to join our dynamic team. This role is crucial for the successful integration, testing, and deployment of our cutting-edge laser-based wafer manufacturing systems. The ideal candidate will have deep hands-on experience with complex electro-mechanical and optomechanical hardware, including lasers, motion stages, and control electronics, and will be responsible for ensuring that all system components perform to specification through rigorous test and validation. This position requires a strong understanding of system-level hardware integration, and test automation, along with the ability to diagnose issues across electrical, mechanical, and optical domains. This is a hardware-focused documentation, test, and validation role - ideal for an engineer passionate about working directly with instrumentation, sensors, and high precision actuators to drive reliability and performance improvements in a fast-paced manufacturing environment. Responsibilities Lead the hardware integration and validation of complex laser-based wafer manufacturing systems, including optical, mechanical, electrical, and precision motion subsystems. Develop and execute detailed hardware test procedures - from subsystem acceptance tests to system-level validation - ensuring performance meets design and reliability requirements. Perform hands-on testing, troubleshooting, and root-cause analysis across electrical, mechanical, optical and controls domains. Work closely with technicians to ensure consistent build quality, accurate documentation, and reproducible test processes. Design and specify test setup, instrumentation and data acquisition requirements needed to validate system functionality and performance. Collect, analyze, and interpret test data, identifying trends, deviations, and opportunities for design or process improvements. Contribute to the development of automation tools for data collection and test execution (LabVIEW, Python, or equivalent). Collaborate with cross functional teams - including mechanical, electrical, optical, and software engineers to resolve integration and performance issues. Contribute to design and readiness reviews, providing feedback focused on hardware testability, manufacturability, and serviceability. Requirements Basic Qualifications Bachelor's degree in Mechanical Engineering, Optical Engineering, Electrical Engineering or a related field. 5+ years of experience in hardware system test, validation, or system engineering within semiconductor equipment, laser systems, robotics, or precision automation. Demonstrated ability to troubleshoot complex hardware systems, isolate issues, and drive corrective actions in collaboration with design engineers. Proven ability to plan, execute, and document hardware validation efforts from concept through system acceptance. Strong hands-on background with electromechanical systems, including controls, sensors power electronics, and optical assemblies. Experience developing and maintaining ATP documents, test procedures, and build instructions for complex systems. Proficient with instrumentation and diagnostics tools (Oscilloscope, DMM, DAQ's, interferometers, alignment cameras, etc.) Preferred Qualifications Experience in a hands-on lab or factory setting, working alongside technicians to build, test and qualify hardware systems. Experience with laser systems and optical alignment, including beam path setup, diagnostics, and calibration. Familiarity with semiconductor wafer manufacturing equipment, process flow, or fab environment practices (vacuum, cleanroom or safety protocols). Working knowledge of hardware test automation using tools for system characterization. Exposure to motion control and optomechanical systems, including tuning, encoder calibration, and vibration analysis. Experience developing or executing Acceptance Test Procedures (ATP's) and formal system-level validation plans. Proficiency with data analysis and visualization for performance trending and reliability studies. Familiarity with data-acquisition and control software (LabVIEW, Python, MATLAB, or similar) for test automation and data logging. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Life Insurance (Basic, Voluntary & AD&D) Family Leave (Maternity, Paternity) Free Food & Snacks Stock Option Plan Short Term & Long Term Disability Base salary $ 150,000 - $ 165,000 Additional Information We are committed to creating an inclusive workplace where all team members feel valued and supported. We welcome applicants from diverse backgrounds, including those from underrepresented communities in STEM. If you meet most of the qualifications and are excited about this opportunity, we encourage you to apply.
08/05/2026
Full time
Job Description Job Description Halo Industries, Inc., a pioneer in manufacturing innovation with light-based technologies, seeks a highly skilled System Integration Engineer to join our dynamic team. Our proprietary advancements replace traditional processes with novel light-based equivalents, offering higher quality, lower cost, and enhanced functionality. As we rapidly expand our operations, we're looking for a team to oversee our prototype systems' integration and verification activities. The Opportunity We are seeking a highly motivated and skilled Senior System Integration Engineer - Test & Validation to join our dynamic team. This role is crucial for the successful integration, testing, and deployment of our cutting-edge laser-based wafer manufacturing systems. The ideal candidate will have deep hands-on experience with complex electro-mechanical and optomechanical hardware, including lasers, motion stages, and control electronics, and will be responsible for ensuring that all system components perform to specification through rigorous test and validation. This position requires a strong understanding of system-level hardware integration, and test automation, along with the ability to diagnose issues across electrical, mechanical, and optical domains. This is a hardware-focused documentation, test, and validation role - ideal for an engineer passionate about working directly with instrumentation, sensors, and high precision actuators to drive reliability and performance improvements in a fast-paced manufacturing environment. Responsibilities Lead the hardware integration and validation of complex laser-based wafer manufacturing systems, including optical, mechanical, electrical, and precision motion subsystems. Develop and execute detailed hardware test procedures - from subsystem acceptance tests to system-level validation - ensuring performance meets design and reliability requirements. Perform hands-on testing, troubleshooting, and root-cause analysis across electrical, mechanical, optical and controls domains. Work closely with technicians to ensure consistent build quality, accurate documentation, and reproducible test processes. Design and specify test setup, instrumentation and data acquisition requirements needed to validate system functionality and performance. Collect, analyze, and interpret test data, identifying trends, deviations, and opportunities for design or process improvements. Contribute to the development of automation tools for data collection and test execution (LabVIEW, Python, or equivalent). Collaborate with cross functional teams - including mechanical, electrical, optical, and software engineers to resolve integration and performance issues. Contribute to design and readiness reviews, providing feedback focused on hardware testability, manufacturability, and serviceability. Requirements Basic Qualifications Bachelor's degree in Mechanical Engineering, Optical Engineering, Electrical Engineering or a related field. 5+ years of experience in hardware system test, validation, or system engineering within semiconductor equipment, laser systems, robotics, or precision automation. Demonstrated ability to troubleshoot complex hardware systems, isolate issues, and drive corrective actions in collaboration with design engineers. Proven ability to plan, execute, and document hardware validation efforts from concept through system acceptance. Strong hands-on background with electromechanical systems, including controls, sensors power electronics, and optical assemblies. Experience developing and maintaining ATP documents, test procedures, and build instructions for complex systems. Proficient with instrumentation and diagnostics tools (Oscilloscope, DMM, DAQ's, interferometers, alignment cameras, etc.) Preferred Qualifications Experience in a hands-on lab or factory setting, working alongside technicians to build, test and qualify hardware systems. Experience with laser systems and optical alignment, including beam path setup, diagnostics, and calibration. Familiarity with semiconductor wafer manufacturing equipment, process flow, or fab environment practices (vacuum, cleanroom or safety protocols). Working knowledge of hardware test automation using tools for system characterization. Exposure to motion control and optomechanical systems, including tuning, encoder calibration, and vibration analysis. Experience developing or executing Acceptance Test Procedures (ATP's) and formal system-level validation plans. Proficiency with data analysis and visualization for performance trending and reliability studies. Familiarity with data-acquisition and control software (LabVIEW, Python, MATLAB, or similar) for test automation and data logging. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Life Insurance (Basic, Voluntary & AD&D) Family Leave (Maternity, Paternity) Free Food & Snacks Stock Option Plan Short Term & Long Term Disability Base salary $ 150,000 - $ 165,000 Additional Information We are committed to creating an inclusive workplace where all team members feel valued and supported. We welcome applicants from diverse backgrounds, including those from underrepresented communities in STEM. If you meet most of the qualifications and are excited about this opportunity, we encourage you to apply.
SDM Engineer
Foxconn-PCE Technology Santa Clara, California
Job Description Job Description Company Overview: Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world's largest electronics manufacturer and leading provider of technological solutions with a network of over 233 campuses across 24 countries. In the US, Foxconn employs 8,000 across 56 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas, and California. As of 2025, Foxconn ranks 28th among the Fortune Global 500 and reported revenue of approximately USD $259 billion. The company's diverse product offerings span four major segments: smart consumer electronics, cloud, and networking solutions, computing, and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together, these initiatives position the company as a leader in innovation for the 21st century. Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods. Job Summary: The SDM Engineer is to oversee the daily operations of the Service Desk, ensuring efficient, timely, and high-quality support to end users. This role is responsible for meeting SLA commitments, driving continuous improvement in incident management, and serving as a liaison between the technical team and other business areas. It plays a key role in maintaining operational continuity in a manufacturing environment. Duties and Responsibilities: Provide strategic leadership for the Service Desk operation by establishing short- and long-term goals, aligning service delivery strategies with business and IT objectives, and ensuring high-quality support services that meet organizational needs and service level agreements (SLAs). Lead, mentor, and manage senior technicians and team leads by developing individualized development plans, conducting regular performance reviews, providing coaching and feedback, and implementing succession planning to build a high-performing service organization. Analyze service trends, recurring incidents, and failure patterns to identify root causes, recommend strategic improvements, and implement preventive measures that reduce incident volumes, improve operational efficiency, and achieve global service performance KPIs. Ensure accurate and comprehensive documentation of incidents, service requests, and resolutions within the ticketing platform, maintaining knowledge articles and documentation standards to improve service consistency, knowledge sharing, and future issue resolution. Identify opportunities to improve service desk processes, tools, and support workflows by evaluating current operations, implementing best practices, automating repetitive tasks, and driving continuous improvement initiatives that enhance service quality and customer satisfaction. Ensure the team provides advanced technical support, including basic SQL troubleshooting, query execution, data analysis, and support for business-critical production systems, while maintaining system availability and minimizing operational disruptions. Manage and coordinate escalations to second- and third-level support teams by facilitating communication between internal technical teams, vendors, and stakeholders, ensuring timely issue resolution and minimizing business impact for critical incidents. Provide on-site leadership and technical support for high-priority operational issues by coordinating cross-functional response efforts, restoring services as quickly as possible, and ensuring effective communication throughout the incident management process. Develop and deliver technical training, coaching, and knowledge-sharing programs to enhance team capabilities, foster a culture of service excellence, promote continuous learning, and ensure adherence to established service management processes and best practices. Serve as the primary incident manager during major incidents by leading incident response activities, coordinating technical teams, providing timely executive and stakeholder communications, conducting post-incident reviews, and driving corrective actions to prevent recurrence. Education: Bachelor's degree in computer science, Information Technology, Computer Engineering, or a related technical field. Experience: Minimum of 3 years of experience in technical support in Manufacturing areas. Experience with ticketing platforms and Basic programming training. Experience with monitoring tools, incident management systems, and remote support platforms, EEOC Statement Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
08/05/2026
Full time
Job Description Job Description Company Overview: Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world's largest electronics manufacturer and leading provider of technological solutions with a network of over 233 campuses across 24 countries. In the US, Foxconn employs 8,000 across 56 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas, and California. As of 2025, Foxconn ranks 28th among the Fortune Global 500 and reported revenue of approximately USD $259 billion. The company's diverse product offerings span four major segments: smart consumer electronics, cloud, and networking solutions, computing, and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together, these initiatives position the company as a leader in innovation for the 21st century. Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods. Job Summary: The SDM Engineer is to oversee the daily operations of the Service Desk, ensuring efficient, timely, and high-quality support to end users. This role is responsible for meeting SLA commitments, driving continuous improvement in incident management, and serving as a liaison between the technical team and other business areas. It plays a key role in maintaining operational continuity in a manufacturing environment. Duties and Responsibilities: Provide strategic leadership for the Service Desk operation by establishing short- and long-term goals, aligning service delivery strategies with business and IT objectives, and ensuring high-quality support services that meet organizational needs and service level agreements (SLAs). Lead, mentor, and manage senior technicians and team leads by developing individualized development plans, conducting regular performance reviews, providing coaching and feedback, and implementing succession planning to build a high-performing service organization. Analyze service trends, recurring incidents, and failure patterns to identify root causes, recommend strategic improvements, and implement preventive measures that reduce incident volumes, improve operational efficiency, and achieve global service performance KPIs. Ensure accurate and comprehensive documentation of incidents, service requests, and resolutions within the ticketing platform, maintaining knowledge articles and documentation standards to improve service consistency, knowledge sharing, and future issue resolution. Identify opportunities to improve service desk processes, tools, and support workflows by evaluating current operations, implementing best practices, automating repetitive tasks, and driving continuous improvement initiatives that enhance service quality and customer satisfaction. Ensure the team provides advanced technical support, including basic SQL troubleshooting, query execution, data analysis, and support for business-critical production systems, while maintaining system availability and minimizing operational disruptions. Manage and coordinate escalations to second- and third-level support teams by facilitating communication between internal technical teams, vendors, and stakeholders, ensuring timely issue resolution and minimizing business impact for critical incidents. Provide on-site leadership and technical support for high-priority operational issues by coordinating cross-functional response efforts, restoring services as quickly as possible, and ensuring effective communication throughout the incident management process. Develop and deliver technical training, coaching, and knowledge-sharing programs to enhance team capabilities, foster a culture of service excellence, promote continuous learning, and ensure adherence to established service management processes and best practices. Serve as the primary incident manager during major incidents by leading incident response activities, coordinating technical teams, providing timely executive and stakeholder communications, conducting post-incident reviews, and driving corrective actions to prevent recurrence. Education: Bachelor's degree in computer science, Information Technology, Computer Engineering, or a related technical field. Experience: Minimum of 3 years of experience in technical support in Manufacturing areas. Experience with ticketing platforms and Basic programming training. Experience with monitoring tools, incident management systems, and remote support platforms, EEOC Statement Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
IT Technician Tier 3 - Senior Systems & Network Engineer
AMERICAN FREEDOM INSURANCE Mount Prospect, Illinois
Job Description Job Description Description: As an onsite Tier 3 Senior Systems & Network Engineer, you will serve as the highest level of technical escalation within the IT department. This role carries a dual mandate: maintaining the reliability, performance, and security of existing infrastructure, and engineering new solutions that support business growth and modernization. You will handle complex technical issues that cannot be resolved by Tier 1 or Tier 2 support while simultaneously architecting and deploying next-generation infrastructure. Networking is a core competency for this role - you will own and evolve the organization's network environment alongside Windows Server, Microsoft Azure, Intune, infrastructure monitoring platforms, and line-of-business application maintenance. Responsibilities Act as the highest escalation point for infrastructure, system, and network issues Maintain, support, and continuously improve existing server, network, and endpoint infrastructure Engineer and deploy new infrastructure solutions from design through implementation, aligned with business growth and modernization goals Own and evolve the organization's network infrastructure - including firewalls, routers, switches, VLANs, and VPNs - both maintaining current environments and designing improvements Troubleshoot and resolve complex technical issues across servers, endpoints, and network systems Manage and maintain Windows Server environments and Active Directory infrastructure Monitor system and network performance using platforms such as Zabbix; deploy and manage infrastructure monitoring and alerting solutions Architect and lead deployment of new infrastructure solutions aligned with business growth and modernization goals Own and administer Microsoft Azure and hybrid cloud environments Deploy, manage, and maintain endpoint environments using Microsoft Intune Support and maintain line-of-business applications, including patching, updates, and vendor coordination Support virtualization environments and ensure system availability and performance Assist with infrastructure projects, including migrations, deployments, and integrations Provide technical guidance and escalation support to Tier 1 and Tier 2 teams Maintain technical documentation, network diagrams, and system procedures Ensure security best practices, patch management, and system hardening standards are followed Evaluate and recommend new technologies to improve infrastructure efficiency and reliability Requirements: Bachelor's degree in Information Technology, Computer Science, or related field preferred 5+ years of experience in IT infrastructure, systems administration, or network engineering Strong experience with Windows Server (2016/2019/2022) environments Advanced knowledge of Active Directory, DNS, DHCP, and Group Policy Strong networking experience including switches, routers, VLANs, VPNs, and firewalls - required Experience troubleshooting both server and network infrastructure issues Experience with virtualization (Hyper-V or VMware) Hands-on experience with Microsoft Azure and hybrid cloud environments - required Proficiency with endpoint management tools, specifically Microsoft Intune - required Experience with infrastructure monitoring platforms such as Zabbix, or demonstrated ability and willingness to learn Experience supporting and maintaining line-of-business applications, including patching and vendor coordination Strong problem-solving and analytical skills Ability to mentor and support Tier 1 and Tier 2 technicians Certifications such as CCNA, Microsoft certifications (Azure, Intune), or equivalent preferred Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you Competitive Salary: Rewarding your expertise and experience Financial Security: 401K with up to a 6% company match Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best Work-Life Balance: Monday-Friday, 8 am-5 pm CST (Weekends- if needed) Holidays: At Least 6 Paid Holidays Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time Personal Days: Separate personal days for sickness, family needs, appointments or personal matters Employee Recognition: We celebrate work milestones to show appreciation for your contributions Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more
08/04/2026
Full time
Job Description Job Description Description: As an onsite Tier 3 Senior Systems & Network Engineer, you will serve as the highest level of technical escalation within the IT department. This role carries a dual mandate: maintaining the reliability, performance, and security of existing infrastructure, and engineering new solutions that support business growth and modernization. You will handle complex technical issues that cannot be resolved by Tier 1 or Tier 2 support while simultaneously architecting and deploying next-generation infrastructure. Networking is a core competency for this role - you will own and evolve the organization's network environment alongside Windows Server, Microsoft Azure, Intune, infrastructure monitoring platforms, and line-of-business application maintenance. Responsibilities Act as the highest escalation point for infrastructure, system, and network issues Maintain, support, and continuously improve existing server, network, and endpoint infrastructure Engineer and deploy new infrastructure solutions from design through implementation, aligned with business growth and modernization goals Own and evolve the organization's network infrastructure - including firewalls, routers, switches, VLANs, and VPNs - both maintaining current environments and designing improvements Troubleshoot and resolve complex technical issues across servers, endpoints, and network systems Manage and maintain Windows Server environments and Active Directory infrastructure Monitor system and network performance using platforms such as Zabbix; deploy and manage infrastructure monitoring and alerting solutions Architect and lead deployment of new infrastructure solutions aligned with business growth and modernization goals Own and administer Microsoft Azure and hybrid cloud environments Deploy, manage, and maintain endpoint environments using Microsoft Intune Support and maintain line-of-business applications, including patching, updates, and vendor coordination Support virtualization environments and ensure system availability and performance Assist with infrastructure projects, including migrations, deployments, and integrations Provide technical guidance and escalation support to Tier 1 and Tier 2 teams Maintain technical documentation, network diagrams, and system procedures Ensure security best practices, patch management, and system hardening standards are followed Evaluate and recommend new technologies to improve infrastructure efficiency and reliability Requirements: Bachelor's degree in Information Technology, Computer Science, or related field preferred 5+ years of experience in IT infrastructure, systems administration, or network engineering Strong experience with Windows Server (2016/2019/2022) environments Advanced knowledge of Active Directory, DNS, DHCP, and Group Policy Strong networking experience including switches, routers, VLANs, VPNs, and firewalls - required Experience troubleshooting both server and network infrastructure issues Experience with virtualization (Hyper-V or VMware) Hands-on experience with Microsoft Azure and hybrid cloud environments - required Proficiency with endpoint management tools, specifically Microsoft Intune - required Experience with infrastructure monitoring platforms such as Zabbix, or demonstrated ability and willingness to learn Experience supporting and maintaining line-of-business applications, including patching and vendor coordination Strong problem-solving and analytical skills Ability to mentor and support Tier 1 and Tier 2 technicians Certifications such as CCNA, Microsoft certifications (Azure, Intune), or equivalent preferred Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you Competitive Salary: Rewarding your expertise and experience Financial Security: 401K with up to a 6% company match Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best Work-Life Balance: Monday-Friday, 8 am-5 pm CST (Weekends- if needed) Holidays: At Least 6 Paid Holidays Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time Personal Days: Separate personal days for sickness, family needs, appointments or personal matters Employee Recognition: We celebrate work milestones to show appreciation for your contributions Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more
Systems Engineer (Field Tech)
Network Doctor Englewood Cliffs, New Jersey
Job Description Job Description About Network Doctor Network Doctor is a premium IT Managed Services Provider delivering technology support and strategic guidance to clients across industries such as finance, healthcare, real estate, and professional services. We pride ourselves on a culture built on teamwork, curiosity, professionalism, and personal growth - all with the mission of making IT an enabler that helps businesses work smarter, faster, and happier. At Network Doctor, you're not just a technician - you're part of a team grounded in partnership, integrity, and continuous improvement. You'll have a voice in a culture that values your curiosity and success, the satisfaction of representing a respected MSP onsite with high-profile clients, the support of a strong engineering network, and abundant opportunities for training and professional growth. About the Role We are seeking a smart, resourceful, and service-oriented L2 Support Engineer to provide advanced remote technical support for clients across the NYC Metro Area. This role is a key escalation point within our Help Desk, responsible for resolving complex issues, guiding L1 engineers, and ensuring an exceptional customer experience with every interaction. You'll spend most of your time working from our Englewood Cliffs, NJ office delivering hands-on troubleshooting, system administration, and higher-level support across a wide range of technologies. While the role is primarily focused on escalations and remote service delivery, there may be occasional opportunities to assist with onsite visits when required, reflecting the collaborative nature of working within a Managed Services Provider environment. As a member of Network Doctor's Help Desk team, you'll be supported by a full group of engineers, system specialists, and senior escalation resources, ensuring you're never on your own when tackling unfamiliar or challenging issues. This position requires professionalism, adaptability, and the ability to navigate complex technical environments with confidence and curiosity. You don't need to know everything, but you do need to know how to investigate effectively, ask the right questions, and collaborate with your team to drive successful outcomes. Key Responsibilities: Proficient at managing and maintaining: Enterprise networks and systems, including hardware Window Servers, Active Directory, GPOs, Hybrid Connectors, Conditional Access Polices Secure and redundant infrastructures, i.e. AV, firewalls, GPO, high-availability solutions Microsoft IaaS PaaS and SaaS offerings (Azure, 365, Entra/Intune, MDM/MAM) Email security/filtering solutions Mac Some other technical facets, details or requirements of the position may include, but not limited to: Work in conjunction with Project Engineers to meet deadlines and client expectations. Configure & manage Microsoft Server & Exchange Servers with PowerShell expertise. Install, configure, and troubleshoot all network equipment, routers, firewall, switches, wireless access points, and SSL-VPN setups from various vendors, such as Cisco, Extreme, HP, Meraki, Netgear, SonicWALL, UniFi. Manage Disaster Recovery and standard backup file restoration requests and support using Veeam, Azure Backup, SkyKick, Carbonite and others. Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature. Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule. Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions. Requirements: Strong verbal and written communication skills Substantial experience with Windows Servers Strong understanding of fundamental networking concepts (switching/routing, DNS/DHCP, RADIUS authentication, WAP management, Email security protocols) Strong experience managing and troubleshooting Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units Excellent interpersonal, customer service and problem-solving skills Strong time management and organizational skills with the ability to manage multiple tasks and changing priorities Ability to work collaboratively within a team A Plus to Have: 4 + years technical experience relevant to the above A solid and well thought out diagnostic mindset Physical ability to lift and move heavy equipment (servers, computers, etc.) Experience working with/at MSP's Experience with RMM tools Familiarity with the ConnectWise Suite of products Proficiency in administering, configuring, maintaining and upgrading various VMware technologies Proficiency in administering, configuring, maintaining, and upgrading Citrix XenApp & XenDesktop environments Administering and configuring NAS and SAN technologies from various vendors A driver's license and vehicle of your own and the ability to travel to client locations if needed
08/04/2026
Full time
Job Description Job Description About Network Doctor Network Doctor is a premium IT Managed Services Provider delivering technology support and strategic guidance to clients across industries such as finance, healthcare, real estate, and professional services. We pride ourselves on a culture built on teamwork, curiosity, professionalism, and personal growth - all with the mission of making IT an enabler that helps businesses work smarter, faster, and happier. At Network Doctor, you're not just a technician - you're part of a team grounded in partnership, integrity, and continuous improvement. You'll have a voice in a culture that values your curiosity and success, the satisfaction of representing a respected MSP onsite with high-profile clients, the support of a strong engineering network, and abundant opportunities for training and professional growth. About the Role We are seeking a smart, resourceful, and service-oriented L2 Support Engineer to provide advanced remote technical support for clients across the NYC Metro Area. This role is a key escalation point within our Help Desk, responsible for resolving complex issues, guiding L1 engineers, and ensuring an exceptional customer experience with every interaction. You'll spend most of your time working from our Englewood Cliffs, NJ office delivering hands-on troubleshooting, system administration, and higher-level support across a wide range of technologies. While the role is primarily focused on escalations and remote service delivery, there may be occasional opportunities to assist with onsite visits when required, reflecting the collaborative nature of working within a Managed Services Provider environment. As a member of Network Doctor's Help Desk team, you'll be supported by a full group of engineers, system specialists, and senior escalation resources, ensuring you're never on your own when tackling unfamiliar or challenging issues. This position requires professionalism, adaptability, and the ability to navigate complex technical environments with confidence and curiosity. You don't need to know everything, but you do need to know how to investigate effectively, ask the right questions, and collaborate with your team to drive successful outcomes. Key Responsibilities: Proficient at managing and maintaining: Enterprise networks and systems, including hardware Window Servers, Active Directory, GPOs, Hybrid Connectors, Conditional Access Polices Secure and redundant infrastructures, i.e. AV, firewalls, GPO, high-availability solutions Microsoft IaaS PaaS and SaaS offerings (Azure, 365, Entra/Intune, MDM/MAM) Email security/filtering solutions Mac Some other technical facets, details or requirements of the position may include, but not limited to: Work in conjunction with Project Engineers to meet deadlines and client expectations. Configure & manage Microsoft Server & Exchange Servers with PowerShell expertise. Install, configure, and troubleshoot all network equipment, routers, firewall, switches, wireless access points, and SSL-VPN setups from various vendors, such as Cisco, Extreme, HP, Meraki, Netgear, SonicWALL, UniFi. Manage Disaster Recovery and standard backup file restoration requests and support using Veeam, Azure Backup, SkyKick, Carbonite and others. Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature. Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule. Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions. Requirements: Strong verbal and written communication skills Substantial experience with Windows Servers Strong understanding of fundamental networking concepts (switching/routing, DNS/DHCP, RADIUS authentication, WAP management, Email security protocols) Strong experience managing and troubleshooting Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units Excellent interpersonal, customer service and problem-solving skills Strong time management and organizational skills with the ability to manage multiple tasks and changing priorities Ability to work collaboratively within a team A Plus to Have: 4 + years technical experience relevant to the above A solid and well thought out diagnostic mindset Physical ability to lift and move heavy equipment (servers, computers, etc.) Experience working with/at MSP's Experience with RMM tools Familiarity with the ConnectWise Suite of products Proficiency in administering, configuring, maintaining and upgrading various VMware technologies Proficiency in administering, configuring, maintaining, and upgrading Citrix XenApp & XenDesktop environments Administering and configuring NAS and SAN technologies from various vendors A driver's license and vehicle of your own and the ability to travel to client locations if needed
Sr Network Engineer
VAST Networks Auberry, California
Job Description Job Description Senior Network Engineer layer 2-3- Requires relocation to Fresno California Number of positions: 2 A Fresno, California based Network Service Provider has an immediate full time opening for an experienced Network Engineer to join our Network Engineering team. The selected candidate will work on network implementations including network design, network installations, and troubleshooting support services. We are seeking network engineering candidates that have a strong LAN/WAN network experience, excellent IP routing experience, excellent oral and written communication skills, and the ability to assist with planning network migrations. Vast Networks is a privately owned company located in Fresno, CA. Vast Networks provides a team focused working environment. Specific Responsibilities Provide Managed Network engineering and support services to assigned customer accounts and projects, Assist with growth & management of projects within the team, Ensure high customer satisfaction in both network deliverables and engineering services performed, Be a member of the Network Engineering team supporting our network deployments and implementations, Assist with network logistic services inclusive of staging, burn-in, pre-configuration, and kitting of network NIDs, switches, and routers, Build configuration templates and final configuration files to be loaded onto network NIDs, switches, and routers in conjunction with clients, Ability to view and review pseudo wire, MPLS, and DWDM paths Perform network installations at customer locations inclusive of physical installation, network NIDs, switches, and router turn up, configuration and network testing, Perform Ethernet network characteristic testing utilizing RFC2544 test equipment, Assist clients develop a network migration plan from legacy networks to newly designed network infrastructure, Assist internal project management, network technicians, systems engineer and network engineer team. Technical Qualifications 3-5 years' experience in a network engineering role supporting Wide Area Networks (WAN) and/or Metropolitan Area Networks (MAN), Proficient with handling and troubleshooting problems with a WAN and/or MAN, Proficient with all IP Routing protocols, with experience in OSPF, IS-IS, and BGP, Experience deploying IP MPLS CE networks and protocols; L3 VPN, L2 PWE, and IP/MPLS knowledge a plus, Experience with DWDM equipment is a plus: ROADMs, Amplifiers, OTN, Transponders, Experience with various Fiber Optics light levels and Transceivers: SFP, SPF+, QSFP28, DCM, BiDi, SR, LR, ER, ZR, Proficient with Cisco configuring and troubleshooting switches and routers, Experience with configuring and troubleshooting ADVA & Telco System NIDs is a plus Knowledge of Cisco VPLS and PWE protocols/configurations, Candidate must be able to contribute to all layers of network design, development, testing, implementation, and support, Network certifications, such as CCNA and CCNP are a plus, Experience with the following network equipment is a plus: Cisco ASR-9000 series (IOS-XR), Cisco ASR920 series (IOS-XE), Cisco 15454. Must Haves Be on-call for network support. Travel to customer sites for troubleshooting if required. Be available for after hour customer support and maintenance windows. Be escalation point for customer issues. Work with onsite technicians for technical project timelines. Able to create technical MOPs and knowledge base. Must work with technicians for annual maintenance for cooling/ power equipment at pop sites. Non-Technical Qualifications Possess a bachelor's degree in information science, computer science, or equivalent work experience, Ability to lead internal teams to successful network deployments, Ability to handle multiple projects simultaneously, Ability to work independently to meet project milestones, Ability to investigate and resolve network issues to include documentation/communication of issue, Excellent communication and problem-solving skills, Ability to work within a team environment, Role requires travel as per troubleshooting needs. Role requires to be on call for network troubleshooting and installations. OTDR testing/ troubleshooting experience is a plus. Optical networks troubleshooting/ implementation is a plus. A valid California Driver's License is required. Travel is estimated at Occasional after hour support is required. Escalation point when requires. Benefits Relaxed working environment Competitive Benefits 401K Educational benefits Job Type: Full-time Company Description Since 1995, Vast Networks offered a full line of state-of-the-art network services designed to help meet the demands of today's sophisticated users and to remain competitive industry leaders in an ever-changing marketplace. Vast Networks has over 2,500 miles of ALL fiber network designed to improve the availability of broadband networking infrastructure for 23 counties within the California. Company Description Since 1995, Vast Networks offered a full line of state-of-the-art network services designed to help meet the demands of today's sophisticated users and to remain competitive industry leaders in an ever-changing marketplace. Vast Networks has over 2,500 miles of ALL fiber network designed to improve the availability of broadband networking infrastructure for 23 counties within the California.
08/04/2026
Full time
Job Description Job Description Senior Network Engineer layer 2-3- Requires relocation to Fresno California Number of positions: 2 A Fresno, California based Network Service Provider has an immediate full time opening for an experienced Network Engineer to join our Network Engineering team. The selected candidate will work on network implementations including network design, network installations, and troubleshooting support services. We are seeking network engineering candidates that have a strong LAN/WAN network experience, excellent IP routing experience, excellent oral and written communication skills, and the ability to assist with planning network migrations. Vast Networks is a privately owned company located in Fresno, CA. Vast Networks provides a team focused working environment. Specific Responsibilities Provide Managed Network engineering and support services to assigned customer accounts and projects, Assist with growth & management of projects within the team, Ensure high customer satisfaction in both network deliverables and engineering services performed, Be a member of the Network Engineering team supporting our network deployments and implementations, Assist with network logistic services inclusive of staging, burn-in, pre-configuration, and kitting of network NIDs, switches, and routers, Build configuration templates and final configuration files to be loaded onto network NIDs, switches, and routers in conjunction with clients, Ability to view and review pseudo wire, MPLS, and DWDM paths Perform network installations at customer locations inclusive of physical installation, network NIDs, switches, and router turn up, configuration and network testing, Perform Ethernet network characteristic testing utilizing RFC2544 test equipment, Assist clients develop a network migration plan from legacy networks to newly designed network infrastructure, Assist internal project management, network technicians, systems engineer and network engineer team. Technical Qualifications 3-5 years' experience in a network engineering role supporting Wide Area Networks (WAN) and/or Metropolitan Area Networks (MAN), Proficient with handling and troubleshooting problems with a WAN and/or MAN, Proficient with all IP Routing protocols, with experience in OSPF, IS-IS, and BGP, Experience deploying IP MPLS CE networks and protocols; L3 VPN, L2 PWE, and IP/MPLS knowledge a plus, Experience with DWDM equipment is a plus: ROADMs, Amplifiers, OTN, Transponders, Experience with various Fiber Optics light levels and Transceivers: SFP, SPF+, QSFP28, DCM, BiDi, SR, LR, ER, ZR, Proficient with Cisco configuring and troubleshooting switches and routers, Experience with configuring and troubleshooting ADVA & Telco System NIDs is a plus Knowledge of Cisco VPLS and PWE protocols/configurations, Candidate must be able to contribute to all layers of network design, development, testing, implementation, and support, Network certifications, such as CCNA and CCNP are a plus, Experience with the following network equipment is a plus: Cisco ASR-9000 series (IOS-XR), Cisco ASR920 series (IOS-XE), Cisco 15454. Must Haves Be on-call for network support. Travel to customer sites for troubleshooting if required. Be available for after hour customer support and maintenance windows. Be escalation point for customer issues. Work with onsite technicians for technical project timelines. Able to create technical MOPs and knowledge base. Must work with technicians for annual maintenance for cooling/ power equipment at pop sites. Non-Technical Qualifications Possess a bachelor's degree in information science, computer science, or equivalent work experience, Ability to lead internal teams to successful network deployments, Ability to handle multiple projects simultaneously, Ability to work independently to meet project milestones, Ability to investigate and resolve network issues to include documentation/communication of issue, Excellent communication and problem-solving skills, Ability to work within a team environment, Role requires travel as per troubleshooting needs. Role requires to be on call for network troubleshooting and installations. OTDR testing/ troubleshooting experience is a plus. Optical networks troubleshooting/ implementation is a plus. A valid California Driver's License is required. Travel is estimated at Occasional after hour support is required. Escalation point when requires. Benefits Relaxed working environment Competitive Benefits 401K Educational benefits Job Type: Full-time Company Description Since 1995, Vast Networks offered a full line of state-of-the-art network services designed to help meet the demands of today's sophisticated users and to remain competitive industry leaders in an ever-changing marketplace. Vast Networks has over 2,500 miles of ALL fiber network designed to improve the availability of broadband networking infrastructure for 23 counties within the California. Company Description Since 1995, Vast Networks offered a full line of state-of-the-art network services designed to help meet the demands of today's sophisticated users and to remain competitive industry leaders in an ever-changing marketplace. Vast Networks has over 2,500 miles of ALL fiber network designed to improve the availability of broadband networking infrastructure for 23 counties within the California.
Lead Security Systems Technician
Active Security Consulting LLC Dulles, Virginia
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PI0fdfe0deda1f-8271
08/02/2026
Full time
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PI0fdfe0deda1f-8271

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