Hiring: LLM Business Analyst (AI Data Annotation) Location: Remote - United States Only Employment Type: W2 Only Duration: 3-4 Weeks (Contract) Experience: 2+ Years Work Authorization: USC / H4 EAD Only Apply: We are hiring LLM Business Analysts to support cutting-edge AI initiatives by reviewing, validating, and annotating data used to train Large Language Models (LLMs). This is an excellent opportunity to contribute to innovative AI projects while working remotely. Role Overview As an LLM Business Analyst, you will evaluate, classify, label, and validate content according to detailed project guidelines. You'll help ensure the quality and accuracy of datasets used to improve advanced AI systems. Key Responsibilities Review, classify, label, and validate data based on project guidelines. Ensure consistency, accuracy, and quality across assigned tasks. Identify annotation issues, edge cases, and discrepancies. Perform quality assurance checks and provide constructive feedback. Meet productivity and quality goals while working independently in a remote environment. Required Qualifications 2+ years of experience in Data Annotation, Content Review, Quality Assurance, or related fields. Strong English reading, writing, and comprehension skills. Excellent analytical thinking and attention to detail. Ability to interpret and consistently follow project guidelines. Strong communication and problem-solving skills. Self-motivated with the ability to work independently. Desktop or laptop with a reliable internet connection. Preferred Skills Experience with AI or Machine Learning data projects. Familiarity with Large Language Models (LLMs). Experience with Google Workspace or Microsoft Office. Strong decision-making and quality review skills. Engagement Details Location: United States Only Availability: Minimum 4 hours/day, 40 hours/week with 4-hour overlap in PST. Contract Type: W2 Only Duration: 3-4 Weeks
08/06/2026
Full time
Hiring: LLM Business Analyst (AI Data Annotation) Location: Remote - United States Only Employment Type: W2 Only Duration: 3-4 Weeks (Contract) Experience: 2+ Years Work Authorization: USC / H4 EAD Only Apply: We are hiring LLM Business Analysts to support cutting-edge AI initiatives by reviewing, validating, and annotating data used to train Large Language Models (LLMs). This is an excellent opportunity to contribute to innovative AI projects while working remotely. Role Overview As an LLM Business Analyst, you will evaluate, classify, label, and validate content according to detailed project guidelines. You'll help ensure the quality and accuracy of datasets used to improve advanced AI systems. Key Responsibilities Review, classify, label, and validate data based on project guidelines. Ensure consistency, accuracy, and quality across assigned tasks. Identify annotation issues, edge cases, and discrepancies. Perform quality assurance checks and provide constructive feedback. Meet productivity and quality goals while working independently in a remote environment. Required Qualifications 2+ years of experience in Data Annotation, Content Review, Quality Assurance, or related fields. Strong English reading, writing, and comprehension skills. Excellent analytical thinking and attention to detail. Ability to interpret and consistently follow project guidelines. Strong communication and problem-solving skills. Self-motivated with the ability to work independently. Desktop or laptop with a reliable internet connection. Preferred Skills Experience with AI or Machine Learning data projects. Familiarity with Large Language Models (LLMs). Experience with Google Workspace or Microsoft Office. Strong decision-making and quality review skills. Engagement Details Location: United States Only Availability: Minimum 4 hours/day, 40 hours/week with 4-hour overlap in PST. Contract Type: W2 Only Duration: 3-4 Weeks
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated Service Center Analyst for a Full Time position. Job Summary: The Support Center Analyst provides telephone-based technical support to enterprise users across the organization. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs). As the first point of contact you will support technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and exceptional customer experience. This is a hybrid position, with an anticipated work schedule of approximately 60% onsite and 40% remote. The Support Center Analyst may be approved to work remotely but must be available to report onsite as business needs require. Key Responsibilities Provide Tier 1 technical support for: Desktops, laptops, printers, and peripheral devices Network connectivity and access issues User accounts Diagnose, troubleshoot, and resolve technical issues via phone and ticketing system Open, document, and manage incidents and service requests through the enterprise ticketing system (ServiceNow preferred) Install, configure, and troubleshoot: Core software applications Hardware components Manage user accounts, access, permissions, security groups, and distribution lists using Active Directory Users and Computers (ADUC) Clearly communicate technical concepts to non-technical users Monitor ticket queues, prioritize workloads, and meet established SLAs Escalate unresolved issues to Tiers 2 or 3 when necessary Proactively communicate status updates and follow through to resolution Required Skills: Strong customer service and interpersonal skills Excellent verbal and written communication abilities Active listening and analytical troubleshooting skills High level of ownership and accountability Ability to multitask in a high-volume support environment Understanding of Incident, Problem, and Change Management processes Required Experience 2+ years of experience at an enterprise level: Help Desk Service Desk Technical Support Call Center Hands-on experience supporting: Microsoft Windows 11 Microsoft Office 365 SharePoint Working knowledge of: TCP/IP, DHCP, and DNS PC hardware, printers, and peripherals Experience using enterprise ticketing systems (ServiceNow preferred) Preferred Qualifications Experience with one or more of the following: Windows Operating Systems Microsoft Remote Desktop Services VPN technologies BeyondTrust Remote Support Familiarity with enterprise infrastructure and end-user computing environments Familiarity with Microsoft Azure cloud environments, including Azure Active Directory, cloud-based authentication, and enterprise environments Exposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. Education & Certifications High school diploma or equivalent (required) Bachelor's degree (preferred) Preferred certifications: HDI (CSA, SCA, DST) ITIL Foundation CompTIA A+ or Network+ MCP, MCSA, or MCSE Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated Service Center Analyst for a Full Time position. Job Summary: The Support Center Analyst provides telephone-based technical support to enterprise users across the organization. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs). As the first point of contact you will support technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and exceptional customer experience. This is a hybrid position, with an anticipated work schedule of approximately 60% onsite and 40% remote. The Support Center Analyst may be approved to work remotely but must be available to report onsite as business needs require. Key Responsibilities Provide Tier 1 technical support for: Desktops, laptops, printers, and peripheral devices Network connectivity and access issues User accounts Diagnose, troubleshoot, and resolve technical issues via phone and ticketing system Open, document, and manage incidents and service requests through the enterprise ticketing system (ServiceNow preferred) Install, configure, and troubleshoot: Core software applications Hardware components Manage user accounts, access, permissions, security groups, and distribution lists using Active Directory Users and Computers (ADUC) Clearly communicate technical concepts to non-technical users Monitor ticket queues, prioritize workloads, and meet established SLAs Escalate unresolved issues to Tiers 2 or 3 when necessary Proactively communicate status updates and follow through to resolution Required Skills: Strong customer service and interpersonal skills Excellent verbal and written communication abilities Active listening and analytical troubleshooting skills High level of ownership and accountability Ability to multitask in a high-volume support environment Understanding of Incident, Problem, and Change Management processes Required Experience 2+ years of experience at an enterprise level: Help Desk Service Desk Technical Support Call Center Hands-on experience supporting: Microsoft Windows 11 Microsoft Office 365 SharePoint Working knowledge of: TCP/IP, DHCP, and DNS PC hardware, printers, and peripherals Experience using enterprise ticketing systems (ServiceNow preferred) Preferred Qualifications Experience with one or more of the following: Windows Operating Systems Microsoft Remote Desktop Services VPN technologies BeyondTrust Remote Support Familiarity with enterprise infrastructure and end-user computing environments Familiarity with Microsoft Azure cloud environments, including Azure Active Directory, cloud-based authentication, and enterprise environments Exposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. Education & Certifications High school diploma or equivalent (required) Bachelor's degree (preferred) Preferred certifications: HDI (CSA, SCA, DST) ITIL Foundation CompTIA A+ or Network+ MCP, MCSA, or MCSE Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
IT Technician I We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues, managing data systems, and supporting internal client relationships. The Onsite IT Technician I will handle routine technical problems and ensure timely and effective service. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide hardware, software, and end-user support. Support others by working on a variety of data management tasks. Help manage internal client relationships by carrying out standard requests. Follow best practice support documentation in resolving outstanding tickets. Provide basic incident resolution and escalation. Troubleshoot and resolve computer workstation issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Help different divisions prepare and coordinate project plans for the installation of technology equipment. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Basic understanding of technology standards. Ability to perform routine work assignments. Proficient in basic troubleshooting of IT issues. Good communication and teamwork skills. Ability to recognize and escalate issues appropriately. High school diploma required or GED required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 1+ years of experience is required. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/06/2026
Full time
IT Technician I We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues, managing data systems, and supporting internal client relationships. The Onsite IT Technician I will handle routine technical problems and ensure timely and effective service. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide hardware, software, and end-user support. Support others by working on a variety of data management tasks. Help manage internal client relationships by carrying out standard requests. Follow best practice support documentation in resolving outstanding tickets. Provide basic incident resolution and escalation. Troubleshoot and resolve computer workstation issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Help different divisions prepare and coordinate project plans for the installation of technology equipment. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Basic understanding of technology standards. Ability to perform routine work assignments. Proficient in basic troubleshooting of IT issues. Good communication and teamwork skills. Ability to recognize and escalate issues appropriately. High school diploma required or GED required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 1+ years of experience is required. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated UI/UX & Customer Experience (CX) Expert for a remote federal program opportunity. Position Overview The UI/UX & Customer Experience (CX) Expert designs intuitive, accessible, and user-centered digital experiences that enhance customer satisfaction and usability across enterprise web applications. This role collaborates with Product Owners, Federal Project Managers (FPMs), Business Analysts, Solution Architects, Developers, QA Engineers, and stakeholders to translate business requirements into modern, responsive, and accessible user interfaces aligned with user needs and Federal digital service standards. Key Responsibilities Lead user experience (UX) and user interface (UI) design activities throughout the product lifecycle. Conduct user research, stakeholder interviews, workshops, usability studies, and journey mapping to understand user needs and pain points. Design wireframes, mockups, interactive prototypes, user flows, and information architecture for web and mobile applications. Develop responsive, mobile-first designs that deliver a consistent user experience across desktop, tablet, and mobile devices. Design interfaces using the U.S. Web Design System (USWDS) and establish reusable design systems and component libraries. Ensure compliance with Section 508, WCAG 2.1 AA, and Federal accessibility standards. Collaborate with Business Analysts and Product Owners to translate business requirements into intuitive user experiences. Work closely with Front-End Developers to ensure accurate implementation of approved designs. Conduct usability testing, accessibility reviews, heuristic evaluations, and analyze user feedback to continuously improve application usability. Create and maintain design documentation, style guides, design specifications, and UX standards. Participate in Agile ceremonies, including backlog refinement, sprint planning, design reviews, and sprint demonstrations. Promote human-centered design and customer experience best practices across project teams. Required Qualifications Bachelor's degree in Human-Computer Interaction (HCI), Graphic Design, User Experience Design, Information Systems, Computer Science, or a related field. Minimum of 5 years of experience designing enterprise web or mobile applications. Strong experience with UX research, interaction design, information architecture, and visual design. Experience creating wireframes, prototypes, and high-fidelity UI designs using Figma, Adobe XD, Sketch, or similar design tools. Experience designing responsive, mobile-first applications. Experience implementing or designing with the U.S. Web Design System (USWDS). Strong understanding of accessibility standards, including Section 508 and WCAG 2.1 AA. Experience working within Agile software development environments. Preferred Qualifications Experience supporting Federal Government digital services. Familiarity with Human-Centered Design (HCD) and Customer Experience (CX) methodologies. Experience designing AI-enabled or data-driven applications. Knowledge of front-end technologies, including HTML, CSS, and JavaScript, to effectively collaborate with development teams. Experience using analytics and user behavior data to improve digital experiences. Desired Skills User Experience (UX) Design User Interface (UI) Design Customer Experience (CX) Human-Centered Design (HCD) User Research and Usability Testing Wireframing and Interactive Prototyping Information Architecture Design Systems and Component Libraries U.S. Web Design System (USWDS) Responsive and Mobile-First Design Section 508 and WCAG 2.1 AA Accessibility Figma, Adobe XD, Sketch, or similar tools Agile/Scrum Methodologies Strong communication, collaboration, and presentation skills Work Environment Remote or hybrid work environment based on program requirements. Clearance Requirements Ability to obtain and maintain a Public Trust clearance. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated UI/UX & Customer Experience (CX) Expert for a remote federal program opportunity. Position Overview The UI/UX & Customer Experience (CX) Expert designs intuitive, accessible, and user-centered digital experiences that enhance customer satisfaction and usability across enterprise web applications. This role collaborates with Product Owners, Federal Project Managers (FPMs), Business Analysts, Solution Architects, Developers, QA Engineers, and stakeholders to translate business requirements into modern, responsive, and accessible user interfaces aligned with user needs and Federal digital service standards. Key Responsibilities Lead user experience (UX) and user interface (UI) design activities throughout the product lifecycle. Conduct user research, stakeholder interviews, workshops, usability studies, and journey mapping to understand user needs and pain points. Design wireframes, mockups, interactive prototypes, user flows, and information architecture for web and mobile applications. Develop responsive, mobile-first designs that deliver a consistent user experience across desktop, tablet, and mobile devices. Design interfaces using the U.S. Web Design System (USWDS) and establish reusable design systems and component libraries. Ensure compliance with Section 508, WCAG 2.1 AA, and Federal accessibility standards. Collaborate with Business Analysts and Product Owners to translate business requirements into intuitive user experiences. Work closely with Front-End Developers to ensure accurate implementation of approved designs. Conduct usability testing, accessibility reviews, heuristic evaluations, and analyze user feedback to continuously improve application usability. Create and maintain design documentation, style guides, design specifications, and UX standards. Participate in Agile ceremonies, including backlog refinement, sprint planning, design reviews, and sprint demonstrations. Promote human-centered design and customer experience best practices across project teams. Required Qualifications Bachelor's degree in Human-Computer Interaction (HCI), Graphic Design, User Experience Design, Information Systems, Computer Science, or a related field. Minimum of 5 years of experience designing enterprise web or mobile applications. Strong experience with UX research, interaction design, information architecture, and visual design. Experience creating wireframes, prototypes, and high-fidelity UI designs using Figma, Adobe XD, Sketch, or similar design tools. Experience designing responsive, mobile-first applications. Experience implementing or designing with the U.S. Web Design System (USWDS). Strong understanding of accessibility standards, including Section 508 and WCAG 2.1 AA. Experience working within Agile software development environments. Preferred Qualifications Experience supporting Federal Government digital services. Familiarity with Human-Centered Design (HCD) and Customer Experience (CX) methodologies. Experience designing AI-enabled or data-driven applications. Knowledge of front-end technologies, including HTML, CSS, and JavaScript, to effectively collaborate with development teams. Experience using analytics and user behavior data to improve digital experiences. Desired Skills User Experience (UX) Design User Interface (UI) Design Customer Experience (CX) Human-Centered Design (HCD) User Research and Usability Testing Wireframing and Interactive Prototyping Information Architecture Design Systems and Component Libraries U.S. Web Design System (USWDS) Responsive and Mobile-First Design Section 508 and WCAG 2.1 AA Accessibility Figma, Adobe XD, Sketch, or similar tools Agile/Scrum Methodologies Strong communication, collaboration, and presentation skills Work Environment Remote or hybrid work environment based on program requirements. Clearance Requirements Ability to obtain and maintain a Public Trust clearance. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Genesis10 is currently seeking a Desktop Support & Deployment Technician for an Onsite position with a Public Sector Organization located in Minneapolis, MN. This is a 5+ month contract opportunity. Pay Rate: $21.00- $ 23.00 an hour W2 Position Overview: This role is for a hands-on, self-motivated IT technician to support end users by deploying new hardware, assisting with Windows 11 migrations, and helping to execute IT projects across various metro-area locations. The ideal candidate enjoys working independently, solving problems, and getting devices into the hands of users with minimal disruption. This is a great opportunity for someone early in their IT career looking to gain enterprise-level experience. Key Responsibilities: Imaging and deploying laptops and desktops using SCCM Installing and configuring software, including reinstallation of licensed applications on replacement devices Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs Assisting customers in navigating the basics of Windows 11, SharePoint, Teams, and how to use self-service tools in ServiceNow Updating asset records in ServiceNow and helping to retire old equipment from our systems Following documented processes and offering suggestions for improvement Supporting project rollouts and refresh efforts across all locations Installing large-format displays, headless computer systems, or automation systems in airline or passenger-facing environments Partnering with the IT team and other departments to deploy standard hardware configurations Primary Requirements: 1-3 years of experience in IT support, hardware deployment, or a related role Comfortable with SCCM, Windows 10/11, and Microsoft 365 (Outlook, Teams, Excel, Word) Experience with ServiceNow or other ITSM tools for asset tracking and updates Able to work independently and manage time across multiple sites Strong communication skills for working directly with end users Valid driver's license and reliable transportation to travel between facilities Ability to lift 25-50 lbs. on occasion Sitting and standing for long periods of time Ability to work in dusty and dimly lit spaces for hours at a time Desired Skills: Experience with Windows 11 migration or refresh projects Familiarity with BrightSign, media players, or headless computer upgrades Exposure to airport systems or working in a regulated environment Knowledge of Power BI or PowerPoint Recent grads or former interns looking to grow in an enterprise IT environment are encouraged to apply Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/06/2026
Full time
Genesis10 is currently seeking a Desktop Support & Deployment Technician for an Onsite position with a Public Sector Organization located in Minneapolis, MN. This is a 5+ month contract opportunity. Pay Rate: $21.00- $ 23.00 an hour W2 Position Overview: This role is for a hands-on, self-motivated IT technician to support end users by deploying new hardware, assisting with Windows 11 migrations, and helping to execute IT projects across various metro-area locations. The ideal candidate enjoys working independently, solving problems, and getting devices into the hands of users with minimal disruption. This is a great opportunity for someone early in their IT career looking to gain enterprise-level experience. Key Responsibilities: Imaging and deploying laptops and desktops using SCCM Installing and configuring software, including reinstallation of licensed applications on replacement devices Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs Assisting customers in navigating the basics of Windows 11, SharePoint, Teams, and how to use self-service tools in ServiceNow Updating asset records in ServiceNow and helping to retire old equipment from our systems Following documented processes and offering suggestions for improvement Supporting project rollouts and refresh efforts across all locations Installing large-format displays, headless computer systems, or automation systems in airline or passenger-facing environments Partnering with the IT team and other departments to deploy standard hardware configurations Primary Requirements: 1-3 years of experience in IT support, hardware deployment, or a related role Comfortable with SCCM, Windows 10/11, and Microsoft 365 (Outlook, Teams, Excel, Word) Experience with ServiceNow or other ITSM tools for asset tracking and updates Able to work independently and manage time across multiple sites Strong communication skills for working directly with end users Valid driver's license and reliable transportation to travel between facilities Ability to lift 25-50 lbs. on occasion Sitting and standing for long periods of time Ability to work in dusty and dimly lit spaces for hours at a time Desired Skills: Experience with Windows 11 migration or refresh projects Familiarity with BrightSign, media players, or headless computer upgrades Exposure to airport systems or working in a regulated environment Knowledge of Power BI or PowerPoint Recent grads or former interns looking to grow in an enterprise IT environment are encouraged to apply Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: Business Analyst Location - Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $100k - 140k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Own, prioritize, and maintain the product backlog for the Service Desk and User Access platforms. Ensure user stories are clearly defined and ready for development sprints. Act as the primary liaison between government sponsors, functional community leads, and the technical delivery team to gather requirements and communicate product vision. Create and maintain a strategic product roadmap that anticipates future enterprise needs, such as Zero Trust architecture integration and automated provisioning. Supervise day-to-day Service Desk operations and user access workflows, ensuring Service Level Agreements (SLAs) and key performance indicators are consistently met. Assist in drafting project schedules, managing resource allocations, and tracking milestones. Identify operational risks and compliance issues (e.g., unauthorized access risks, SLA breaches) and develop mitigation strategies in alignment with security protocols. Generate recurring performance reports, compile operational metrics, and brief leadership on team throughput, ticket resolution times, and access provisioning bottlenecks. Analyze and document current-state service desk and user access workflows and user onboarding/offboarding processes. Design optimized future-state process maps. Gather detailed technical and functional requirements from stakeholders for system upgrades, new user community implementation and existing user community migration. Design, build, and maintain automated reporting dashboards to track Service Desk Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and operational throughput. Analyze historical ticket data and user access requests to identify bottlenecks, forecast support demands, and recommend solutions for recurring issues. Required (Minimum Necessary) Qualifications Education Requirements: Must have a bachelor's degree or 5-10 years equivalent experience Level of Experience Requirements: Ten (10) years of USAF Logistics knowledge. Hold or have the ability to acquire a government security clearance; requires U.S. citizenship. Knowledge, Skills, Abilities, and Other Characteristics Experience in process mapping, data modeling, taxonomies, ontological models, and systems analysis required. Proficiency in data visualization tools (e.g., Tableau, Power BI, Qlik) Strong written and verbal communication skills, ability to communicate technical and business information effectively to both technical and non-technical people. Ability to understand our business, be a team player and enjoy working in a team-oriented environment. Strong problem solving/decision-making skills. Experience leading and influencing others, including senior level personnel. Process design and implementation. Demonstrated analytical skills. Strong collaboration skills. Ability to translate operational policies into technical user stories Experience managing cross-functional teams Advanced proficiency in Excel. Intermediate proficiency with Power Point, SharePoint, Power Automate. Proficient with Jira and Confluence. Strong quantitative analysis capabilities Demonstrated knowledge of Agile methodology. Demonstrated knowledge of project management discipline. Strong organizational skills. Technical document writing. Knowledge of ELMS and Air Force logistics systems Preferred Project Management certification desired, but not required Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
08/06/2026
Full time
About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: Business Analyst Location - Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $100k - 140k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Own, prioritize, and maintain the product backlog for the Service Desk and User Access platforms. Ensure user stories are clearly defined and ready for development sprints. Act as the primary liaison between government sponsors, functional community leads, and the technical delivery team to gather requirements and communicate product vision. Create and maintain a strategic product roadmap that anticipates future enterprise needs, such as Zero Trust architecture integration and automated provisioning. Supervise day-to-day Service Desk operations and user access workflows, ensuring Service Level Agreements (SLAs) and key performance indicators are consistently met. Assist in drafting project schedules, managing resource allocations, and tracking milestones. Identify operational risks and compliance issues (e.g., unauthorized access risks, SLA breaches) and develop mitigation strategies in alignment with security protocols. Generate recurring performance reports, compile operational metrics, and brief leadership on team throughput, ticket resolution times, and access provisioning bottlenecks. Analyze and document current-state service desk and user access workflows and user onboarding/offboarding processes. Design optimized future-state process maps. Gather detailed technical and functional requirements from stakeholders for system upgrades, new user community implementation and existing user community migration. Design, build, and maintain automated reporting dashboards to track Service Desk Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and operational throughput. Analyze historical ticket data and user access requests to identify bottlenecks, forecast support demands, and recommend solutions for recurring issues. Required (Minimum Necessary) Qualifications Education Requirements: Must have a bachelor's degree or 5-10 years equivalent experience Level of Experience Requirements: Ten (10) years of USAF Logistics knowledge. Hold or have the ability to acquire a government security clearance; requires U.S. citizenship. Knowledge, Skills, Abilities, and Other Characteristics Experience in process mapping, data modeling, taxonomies, ontological models, and systems analysis required. Proficiency in data visualization tools (e.g., Tableau, Power BI, Qlik) Strong written and verbal communication skills, ability to communicate technical and business information effectively to both technical and non-technical people. Ability to understand our business, be a team player and enjoy working in a team-oriented environment. Strong problem solving/decision-making skills. Experience leading and influencing others, including senior level personnel. Process design and implementation. Demonstrated analytical skills. Strong collaboration skills. Ability to translate operational policies into technical user stories Experience managing cross-functional teams Advanced proficiency in Excel. Intermediate proficiency with Power Point, SharePoint, Power Automate. Proficient with Jira and Confluence. Strong quantitative analysis capabilities Demonstrated knowledge of Agile methodology. Demonstrated knowledge of project management discipline. Strong organizational skills. Technical document writing. Knowledge of ELMS and Air Force logistics systems Preferred Project Management certification desired, but not required Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Job Description: Location: This is a hybrid role based out of our client's office in Centennial, CO. Hybrid requires onsite work Monday and Tuesday and allows for remote work Wednesday, Thursday, and Friday. JOB DESCRIPTION We are seeking a Software Developer II/III to join our team in Centennial, CO in a contract-to-hire capacity. This role is ideal for a skilled software engineer who enjoys solving complex technical challenges, modernizing legacy applications, and delivering high-quality desktop software solutions. The successful candidate will design, develop, and maintain business-critical applications using Microsoft technologies while collaborating with product owners, software developers, QA analysts, and business stakeholders. In addition to strong technical skills, this individual will be comfortable leveraging modern AI-assisted development tools to improve code quality, development efficiency, and team productivity. The role also includes mentoring team members, contributing to technical direction, and helping drive continuous improvement across our engineering practices. This team develops software used by engineers, architects, designers, and construction professionals to analyze and specify structural building solutions. This role offers the opportunity to work on challenging technical problems involving engineering calculations, geometric modeling, visualization, and software modernization. Job Responsibilities Software Engineering Delivery Design, develop, test, and maintain desktop software solutions aligned to business requirements and architectural standards. Deliver scalable, high-performance, cost-effective, and secure solutions using modern engineering practices. Participate in full SDLC activities including requirements clarification, solution design, implementation, testing, deployment, and support. Modern Engineering Practices Leverage modern development tools and practices, including AI-assisted coding tools (GitHub Copilot, LLM-based coding assistants), to improve quality, test coverage, and delivery efficiency. Help establish practical standards for responsible AI usage, including output validation, secure coding practices, and appropriate engineering oversight. Identify opportunities to improve developer productivity, documentation quality, and code maintainability through automation and AI-assisted workflows. Technical Leadership and Collaboration Provide technical guidance to peers and mentor junior developers. Conduct code reviews and enforce coding standards, testing standards, and best practices. Collaborate effectively with product owners, analysts, and business stakeholders to translate requirements into robust technical solutions. Communicate technical concepts and tradeoffs clearly to technical and non-technical audiences. Legacy Support and Modernization Support and enhance legacy applications while defining incremental modernization paths. Troubleshoot and resolve complex production issues using strong analytical and problem-solving skills. Evaluate tools, frameworks, and patterns that improve reliability, developer experience, and delivery outcomes. Participate in long-term modernization efforts that improve maintainability, security, performance, and developer productivity while preserving critical business functionality. Qualifications Education Bachelor's degree (or higher) in Computer Science, Engineering, or a related field. Experience 5+ years of relevant software development experience, or an equivalent combination of education and professional experience. Demonstrated experience delivering production-grade applications using the Microsoft technology stack. Required Qualifications Proficiency in .NET development using C#, QL Server, and Windows-based application development, with experience supporting both desktop and web-based applications. Experience with Azure DevOps for source control and CI/CD pipelines. Experience performing code reviews and enforcing coding standards and best practices. Strong troubleshooting and defect resolution skills. Strong communication (written and verbal) and interpersonal skills. Experience working in Agile development environments. Ability to manage multiple priorities and deadlines effectively. Self-starter with a growth mindset and commitment to continuous learning. Experience developing software that creates, manipulates, analyzes, or visualizes 2D or 3D geometric models. Strong mathematics background. AI-Focused Preferred Qualifications Hands-on experience using AI coding assistants in professional software development workflows. Experience integrating AI-enabled capabilities into applications (for example: summarization, extraction, search, or conversational workflows) using enterprise-approved services. Familiarity with prompt design, output evaluation, and practical safeguards for secure, responsible use of generative AI in software delivery. Experience improving engineering throughput using AI-assisted approaches to coding, testing, documentation, or debugging. Additional Preferred Qualifications Academic instruction or background in structural/civil engineering. Exposure to engineering analysis software, construction drawings, and/or layout design. Exposure to 3D graphics engines such as DirectX, OpenGL, or similar tools. Experience with C/C++ development. Pay Range: $60.00 - $65.00 per hour, depending upon experience. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state.
08/06/2026
Full time
Job Description: Location: This is a hybrid role based out of our client's office in Centennial, CO. Hybrid requires onsite work Monday and Tuesday and allows for remote work Wednesday, Thursday, and Friday. JOB DESCRIPTION We are seeking a Software Developer II/III to join our team in Centennial, CO in a contract-to-hire capacity. This role is ideal for a skilled software engineer who enjoys solving complex technical challenges, modernizing legacy applications, and delivering high-quality desktop software solutions. The successful candidate will design, develop, and maintain business-critical applications using Microsoft technologies while collaborating with product owners, software developers, QA analysts, and business stakeholders. In addition to strong technical skills, this individual will be comfortable leveraging modern AI-assisted development tools to improve code quality, development efficiency, and team productivity. The role also includes mentoring team members, contributing to technical direction, and helping drive continuous improvement across our engineering practices. This team develops software used by engineers, architects, designers, and construction professionals to analyze and specify structural building solutions. This role offers the opportunity to work on challenging technical problems involving engineering calculations, geometric modeling, visualization, and software modernization. Job Responsibilities Software Engineering Delivery Design, develop, test, and maintain desktop software solutions aligned to business requirements and architectural standards. Deliver scalable, high-performance, cost-effective, and secure solutions using modern engineering practices. Participate in full SDLC activities including requirements clarification, solution design, implementation, testing, deployment, and support. Modern Engineering Practices Leverage modern development tools and practices, including AI-assisted coding tools (GitHub Copilot, LLM-based coding assistants), to improve quality, test coverage, and delivery efficiency. Help establish practical standards for responsible AI usage, including output validation, secure coding practices, and appropriate engineering oversight. Identify opportunities to improve developer productivity, documentation quality, and code maintainability through automation and AI-assisted workflows. Technical Leadership and Collaboration Provide technical guidance to peers and mentor junior developers. Conduct code reviews and enforce coding standards, testing standards, and best practices. Collaborate effectively with product owners, analysts, and business stakeholders to translate requirements into robust technical solutions. Communicate technical concepts and tradeoffs clearly to technical and non-technical audiences. Legacy Support and Modernization Support and enhance legacy applications while defining incremental modernization paths. Troubleshoot and resolve complex production issues using strong analytical and problem-solving skills. Evaluate tools, frameworks, and patterns that improve reliability, developer experience, and delivery outcomes. Participate in long-term modernization efforts that improve maintainability, security, performance, and developer productivity while preserving critical business functionality. Qualifications Education Bachelor's degree (or higher) in Computer Science, Engineering, or a related field. Experience 5+ years of relevant software development experience, or an equivalent combination of education and professional experience. Demonstrated experience delivering production-grade applications using the Microsoft technology stack. Required Qualifications Proficiency in .NET development using C#, QL Server, and Windows-based application development, with experience supporting both desktop and web-based applications. Experience with Azure DevOps for source control and CI/CD pipelines. Experience performing code reviews and enforcing coding standards and best practices. Strong troubleshooting and defect resolution skills. Strong communication (written and verbal) and interpersonal skills. Experience working in Agile development environments. Ability to manage multiple priorities and deadlines effectively. Self-starter with a growth mindset and commitment to continuous learning. Experience developing software that creates, manipulates, analyzes, or visualizes 2D or 3D geometric models. Strong mathematics background. AI-Focused Preferred Qualifications Hands-on experience using AI coding assistants in professional software development workflows. Experience integrating AI-enabled capabilities into applications (for example: summarization, extraction, search, or conversational workflows) using enterprise-approved services. Familiarity with prompt design, output evaluation, and practical safeguards for secure, responsible use of generative AI in software delivery. Experience improving engineering throughput using AI-assisted approaches to coding, testing, documentation, or debugging. Additional Preferred Qualifications Academic instruction or background in structural/civil engineering. Exposure to engineering analysis software, construction drawings, and/or layout design. Exposure to 3D graphics engines such as DirectX, OpenGL, or similar tools. Experience with C/C++ development. Pay Range: $60.00 - $65.00 per hour, depending upon experience. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state.
Genesis10 is currently seeking a Help Desk Support Specialist for a contract position with a Regional Financial Institution located in Dallas, TX. This role provides comprehensive end-user and network support for all software applications, hardware, and infrastructure. The specialist will be responsible for installations, upgrades, data backup and recovery procedures, and resolving technical issues in a timely manner. Responsibilities: Diagnose and resolve end user hardware and software issues in a timely and courteous manner Provide technical guidance to end users utilizing non-technical terminology Log and maintain detailed records regarding customer inquiries and related solutions Properly escalate unresolved issues to the next level of support Perform administration of Windows Server, Desktop Operating Systems (Windows 7, Windows 10), Microsoft Office, Exchange 2010 and higher, Office 365, and Photoshop Administer network switches and routers Perform data backup, recovery, and testing in a tightly controlled environment Document network and data workflow using Visio or other graphical tools Manage firewall and other security systems, remote access VPN, 2-factor authentication, IDS/IPS, and monitoring tools Support, design, and administer LAN and WAN topologies, carrier circuits, MPLS, and internet Install, configure, and manage virtual technologies including VMWare, vSphere, vCenter, and ESXi Install, configure, and maintain server, appliance, switch, and router hardware in a secure data center Assure compliance with all organizational policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations Requirements: High school diploma 1-2 years of experience in a similar role Prior experience supporting a financial institution Understanding of information security systems, policies, procedures and compliance as it applies to technology systems, employees, and third parties Proficient problem resolution and root cause analysis skills Excellent written and verbal communication skills Desired skills: Associate's or Bachelor's degree in computer science or related discipline ITIL familiarity Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/06/2026
Full time
Genesis10 is currently seeking a Help Desk Support Specialist for a contract position with a Regional Financial Institution located in Dallas, TX. This role provides comprehensive end-user and network support for all software applications, hardware, and infrastructure. The specialist will be responsible for installations, upgrades, data backup and recovery procedures, and resolving technical issues in a timely manner. Responsibilities: Diagnose and resolve end user hardware and software issues in a timely and courteous manner Provide technical guidance to end users utilizing non-technical terminology Log and maintain detailed records regarding customer inquiries and related solutions Properly escalate unresolved issues to the next level of support Perform administration of Windows Server, Desktop Operating Systems (Windows 7, Windows 10), Microsoft Office, Exchange 2010 and higher, Office 365, and Photoshop Administer network switches and routers Perform data backup, recovery, and testing in a tightly controlled environment Document network and data workflow using Visio or other graphical tools Manage firewall and other security systems, remote access VPN, 2-factor authentication, IDS/IPS, and monitoring tools Support, design, and administer LAN and WAN topologies, carrier circuits, MPLS, and internet Install, configure, and manage virtual technologies including VMWare, vSphere, vCenter, and ESXi Install, configure, and maintain server, appliance, switch, and router hardware in a secure data center Assure compliance with all organizational policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations Requirements: High school diploma 1-2 years of experience in a similar role Prior experience supporting a financial institution Understanding of information security systems, policies, procedures and compliance as it applies to technology systems, employees, and third parties Proficient problem resolution and root cause analysis skills Excellent written and verbal communication skills Desired skills: Associate's or Bachelor's degree in computer science or related discipline ITIL familiarity Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description: Provides application support to the Cadence module and user assistance within the assigned application(s). The Epic Application Analyst is responsible for the full system cycle, whether it is a new system or an upgrade. They act as a second level of support and an extension of the help desk as part of the day-to-day support duties. The Epic Application Analyst understands their assigned applications, their value to the business aspects of clinical operations and assists users to maximize the utility of the clinical system. In this role, the Epic Application Analyst serves as the liaison between the user community, IT, the Epic build team and other departments as necessary. Additionally, the Epic Application Analyst performs all design, build, optimization, and upgrade tasks for assigned module(s) and associated integrations. This position is primarily remote but must be able to travel onsite to our facilities for projects. This position is primarily remote but must be able to travel onsite to our facilities for projects. To qualify you must have: Associate or Bachelor's degree in healthcare, business management, or information systems. Experience in scheduling, registration, insurance verification and pre-authorization preferred. Proven skills in problem-solving. Strong analytical and technical skills. Exposure and general understanding of front end workflows. Working knowledge of multiple software applications, systems analysis/design, integration/design, or web applications/design. General understanding of underlying technologies: hardware, networking, Intranet, Internet, PDA, bar coding and wireless. Ability and commitment to meet deadlines and cope in a fast-paced environment. Capable of working well in a diverse, multidisciplinary team and successfully interacting with others at all levels of the organization, including remote teams. Ability to maintain a professional attitude and demeanor in both normal and pressure situations. Proficient MS Office skills. Epic proficiency/certification preferred or must obtain Epic proficiency/certification during the introductory period. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection PI578186cef20a-3272
08/04/2026
Full time
Job Description: Provides application support to the Cadence module and user assistance within the assigned application(s). The Epic Application Analyst is responsible for the full system cycle, whether it is a new system or an upgrade. They act as a second level of support and an extension of the help desk as part of the day-to-day support duties. The Epic Application Analyst understands their assigned applications, their value to the business aspects of clinical operations and assists users to maximize the utility of the clinical system. In this role, the Epic Application Analyst serves as the liaison between the user community, IT, the Epic build team and other departments as necessary. Additionally, the Epic Application Analyst performs all design, build, optimization, and upgrade tasks for assigned module(s) and associated integrations. This position is primarily remote but must be able to travel onsite to our facilities for projects. This position is primarily remote but must be able to travel onsite to our facilities for projects. To qualify you must have: Associate or Bachelor's degree in healthcare, business management, or information systems. Experience in scheduling, registration, insurance verification and pre-authorization preferred. Proven skills in problem-solving. Strong analytical and technical skills. Exposure and general understanding of front end workflows. Working knowledge of multiple software applications, systems analysis/design, integration/design, or web applications/design. General understanding of underlying technologies: hardware, networking, Intranet, Internet, PDA, bar coding and wireless. Ability and commitment to meet deadlines and cope in a fast-paced environment. Capable of working well in a diverse, multidisciplinary team and successfully interacting with others at all levels of the organization, including remote teams. Ability to maintain a professional attitude and demeanor in both normal and pressure situations. Proficient MS Office skills. Epic proficiency/certification preferred or must obtain Epic proficiency/certification during the introductory period. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection PI578186cef20a-3272
Job Description Job Description Information Technology Specialist I - Construction Design a Plus US-NY-Albany Job ID: # of Openings: 1 Category: Information Technology LiRo-Hill Overview Looking for an IT Specialist Level 1 Business Analyst Albany, NY Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist -for Strategic Operations Responsibilities The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist, Level I - This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client's site in Albany, NY, the ideal candidate is flexible and adaptable to the evolving responsibilities of the team. The IT Specialist, Level 1 will need to be innovative, forward-thinking, and able to anticipate and execute their role when new direction is given. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams. You'll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You'll request documents for system changes through a triage/governance's process while also reviewing and evaluating proposed business process changes and system changes - provide input on complexity, feasibility, and impact and make recommendations on implementation. You'll also be responsible for: • Review and document current "as-is" state of the business process or function including creating flow charts and process models • Validate requirements throughout the business analysis process • Develop business process flows (Visio), fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes • Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents • Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation • Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals • Communicate business process and system requirements to system developers and program staff • Perform system research and facilitate information gathering activities • Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements. Make suggestions on technology to procure and utilize in D&C business practices • Assist with implementation of new processes and roll out training and turnover of the software solution • Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing • Review and analyze business process deficiencies requiring resolution during or after implementation Independently troubleshoot issues as they arise for internal and external users • Maintain historical data reports from obsolete Project Management System • Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions Qualifications Requirements The ideal candidate is organized, takes good notes, and is able to synthesize information quickly. Minimum qualifications include: • Minimum of 4 years' experience as a business analyst - An associate's degree can substitute for 1 year of business analysis experience - A bachelor's degree can substitute for 2 years of business analysis experience • Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making • Ability to carry out in-depth analysis We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Compensation range for this role: Min $60,000 to Max $72,000 The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 0 Yearly Salary PI8d77fc0e0e37-4388
08/04/2026
Full time
Job Description Job Description Information Technology Specialist I - Construction Design a Plus US-NY-Albany Job ID: # of Openings: 1 Category: Information Technology LiRo-Hill Overview Looking for an IT Specialist Level 1 Business Analyst Albany, NY Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist -for Strategic Operations Responsibilities The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist, Level I - This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client's site in Albany, NY, the ideal candidate is flexible and adaptable to the evolving responsibilities of the team. The IT Specialist, Level 1 will need to be innovative, forward-thinking, and able to anticipate and execute their role when new direction is given. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams. You'll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You'll request documents for system changes through a triage/governance's process while also reviewing and evaluating proposed business process changes and system changes - provide input on complexity, feasibility, and impact and make recommendations on implementation. You'll also be responsible for: • Review and document current "as-is" state of the business process or function including creating flow charts and process models • Validate requirements throughout the business analysis process • Develop business process flows (Visio), fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes • Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents • Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation • Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals • Communicate business process and system requirements to system developers and program staff • Perform system research and facilitate information gathering activities • Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements. Make suggestions on technology to procure and utilize in D&C business practices • Assist with implementation of new processes and roll out training and turnover of the software solution • Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing • Review and analyze business process deficiencies requiring resolution during or after implementation Independently troubleshoot issues as they arise for internal and external users • Maintain historical data reports from obsolete Project Management System • Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions Qualifications Requirements The ideal candidate is organized, takes good notes, and is able to synthesize information quickly. Minimum qualifications include: • Minimum of 4 years' experience as a business analyst - An associate's degree can substitute for 1 year of business analysis experience - A bachelor's degree can substitute for 2 years of business analysis experience • Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making • Ability to carry out in-depth analysis We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Compensation range for this role: Min $60,000 to Max $72,000 The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 0 Yearly Salary PI8d77fc0e0e37-4388
Job Description Job Description Information Technology Specialist I - Construction Design a Plus US-NY-Albany Job ID: # of Openings: 1 Category: Information Technology LiRo-Hill Overview Looking for an IT Specialist Level 1 Business Analyst Albany, NY Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist -for Strategic Operations Responsibilities The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist, Level I - This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client's site in Albany, NY, the ideal candidate is flexible and adaptable to the evolving responsibilities of the team. The IT Specialist, Level 1 will need to be innovative, forward-thinking, and able to anticipate and execute their role when new direction is given. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams. You'll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You'll request documents for system changes through a triage/governance's process while also reviewing and evaluating proposed business process changes and system changes - provide input on complexity, feasibility, and impact and make recommendations on implementation. You'll also be responsible for: • Review and document current "as-is" state of the business process or function including creating flow charts and process models • Validate requirements throughout the business analysis process • Develop business process flows (Visio), fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes • Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents • Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation • Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals • Communicate business process and system requirements to system developers and program staff • Perform system research and facilitate information gathering activities • Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements. Make suggestions on technology to procure and utilize in D&C business practices • Assist with implementation of new processes and roll out training and turnover of the software solution • Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing • Review and analyze business process deficiencies requiring resolution during or after implementation Independently troubleshoot issues as they arise for internal and external users • Maintain historical data reports from obsolete Project Management System • Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions Qualifications Requirements The ideal candidate is organized, takes good notes, and is able to synthesize information quickly. Minimum qualifications include: • Minimum of 4 years' experience as a business analyst - An associate's degree can substitute for 1 year of business analysis experience - A bachelor's degree can substitute for 2 years of business analysis experience • Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making • Ability to carry out in-depth analysis We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Compensation range for this role: Min $60,000 to Max $72,000 The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 0 Yearly Salary PI8d77fc0e0e37-4388
08/04/2026
Full time
Job Description Job Description Information Technology Specialist I - Construction Design a Plus US-NY-Albany Job ID: # of Openings: 1 Category: Information Technology LiRo-Hill Overview Looking for an IT Specialist Level 1 Business Analyst Albany, NY Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist -for Strategic Operations Responsibilities The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist, Level I - This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client's site in Albany, NY, the ideal candidate is flexible and adaptable to the evolving responsibilities of the team. The IT Specialist, Level 1 will need to be innovative, forward-thinking, and able to anticipate and execute their role when new direction is given. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams. You'll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You'll request documents for system changes through a triage/governance's process while also reviewing and evaluating proposed business process changes and system changes - provide input on complexity, feasibility, and impact and make recommendations on implementation. You'll also be responsible for: • Review and document current "as-is" state of the business process or function including creating flow charts and process models • Validate requirements throughout the business analysis process • Develop business process flows (Visio), fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes • Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents • Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation • Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals • Communicate business process and system requirements to system developers and program staff • Perform system research and facilitate information gathering activities • Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements. Make suggestions on technology to procure and utilize in D&C business practices • Assist with implementation of new processes and roll out training and turnover of the software solution • Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing • Review and analyze business process deficiencies requiring resolution during or after implementation Independently troubleshoot issues as they arise for internal and external users • Maintain historical data reports from obsolete Project Management System • Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions Qualifications Requirements The ideal candidate is organized, takes good notes, and is able to synthesize information quickly. Minimum qualifications include: • Minimum of 4 years' experience as a business analyst - An associate's degree can substitute for 1 year of business analysis experience - A bachelor's degree can substitute for 2 years of business analysis experience • Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making • Ability to carry out in-depth analysis We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Compensation range for this role: Min $60,000 to Max $72,000 The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 0 Yearly Salary PI8d77fc0e0e37-4388