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director software engineering emerging technology
Director, Software Engineering - Emerging Technology
Disney Experiences Orlando, Florida
This position will report to the SVP, Products & Experiences and based in Orlando, Florida. Emerging Tech & Product is where Disney Experiences (DX) identifies, prioritizes, explores, tests, and productizes the cutting edge technologies shaping our future. We leverage deep technical expertise and strategic rigor to identify high impact opportunities and turn them into scalable, value-driving solutions. The Director, Software Engineering is responsible for our early stage innovation pipeline, in close partnership with Emerging Product as well as business and technology leaders throughout the Parks, Experiences, and Products segment. As Director, Software Engineering, you will lead the management of the Emerging Tech Labs, with a focus on driving business value through three primary areas: 1) managing relationships with external partners to foster innovation and collaboration; 2) overseeing stakeholder testing to validate concepts, user experience, and business value; and 3) directing engineering efforts to evaluate both vendor and internal solutions through proof-of-concept development and testing. This role provides managerial oversight to engineers on the Emerging Technology team and serves as a technical thought leader across the organization. As the steward of our early stage innovation pipeline, your focus will be on producing well-documented insights, validated prototypes, technical evaluations, and architectural guidance that can be directly applied by delivery teams and the Emerging Tech Initial Tech Implementation team to accelerate implementation and reduce risk. You will ensure that all work is rigorously prioritized and aligned with the approved quarterly Emerging Product opportunity map, and that sound engineering and architectural practices are consistently followed. You will be accountable for ensuring that the Emerging Technology portfolio generates actionable outcomes that inform strategic decision-making and enable downstream teams. Success in this role is measured by the clarity and quality of technology evaluations, the effectiveness of knowledge transfer, and the ability to clearly articulate and quantify the business value derived from early-stage innovation efforts. A strong blend of technical fluency, business acumen, and design thinking is essential. Additionally, you will represent EmTech Labs in cross-functional and executive forums partnering closely with office of technology enablement and WDI R&D. You must be able to clearly communicate the team's insights, vision, and progress, and translate complex technical concepts into accessible narratives for senior technology leadership, including C-level executives. Your ability to connect emerging technology work to tangible business outcomes will be critical in driving alignment and support across the enterprise. Responsibilities Guide the exploration and evaluation of emerging technologies in alignment with the quarterly Emerging Product prioritized opportunity map. Oversee the development of proofs of concept and stakeholder testing to validate technical feasibility, user experience, and business value. Facilitate the transfer of validated insights, prototypes, and technical guidance to delivery teams and the Initial Tech Implementation team. Engage with key stakeholders, users, and partners to ensure alignment, gather feedback, and support early-stage validation efforts. Communicate emerging technology strategies, findings, and recommendations to senior executives, translating complex concepts into actionable insights. Manage sponsor and stakeholder expectations, ensuring transparency around scope, outcomes, and value realization. Provide technical leadership to the Emerging Technology team, ensuring adherence to sound engineering and architectural practices. Basic Qualifications Proven innovation leader with experience managing specialized, diverse teams pursuing challenging and ambiguous goals 12+ years of software development experience with at least 8 years managing medium to large technology projects. 5 years experience in delivering projects involving emerging tech such as Mobile/Wearables, IoT, Game Engines, CV, NLP, and Advanced ML Track record of leading and driving initiatives to the next level, with a focus on delivering business value, being on time and within budget Deconstruct complex problems and help teams create clarity out of ambiguous or conflicting requirements Ability to simultaneously manage teams on multiple engineering projects of significant complexity Ability to navigate a large, complex stakeholder environment Preferred Qualifications Recent experience delivering Next Gen projects using emerging technologies such as CV, NLP, ML, IoT, Recommendations and Predictions, Robotics and Automation, Game Engines, Mixed Reality, Mobile and Wearables, advanced Security and Privacy, Wireless Networks (5G) Proven professional networking among technology companies across the Silicon Valley Required Education BS or MS in Computer Science or equivalent quantitative field OR equivalent experience Preferred Education MSCS/Engineering or related work experience The hiring range for this position in Orlando, FL is $217,800 to $292,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/06/2026
Full time
This position will report to the SVP, Products & Experiences and based in Orlando, Florida. Emerging Tech & Product is where Disney Experiences (DX) identifies, prioritizes, explores, tests, and productizes the cutting edge technologies shaping our future. We leverage deep technical expertise and strategic rigor to identify high impact opportunities and turn them into scalable, value-driving solutions. The Director, Software Engineering is responsible for our early stage innovation pipeline, in close partnership with Emerging Product as well as business and technology leaders throughout the Parks, Experiences, and Products segment. As Director, Software Engineering, you will lead the management of the Emerging Tech Labs, with a focus on driving business value through three primary areas: 1) managing relationships with external partners to foster innovation and collaboration; 2) overseeing stakeholder testing to validate concepts, user experience, and business value; and 3) directing engineering efforts to evaluate both vendor and internal solutions through proof-of-concept development and testing. This role provides managerial oversight to engineers on the Emerging Technology team and serves as a technical thought leader across the organization. As the steward of our early stage innovation pipeline, your focus will be on producing well-documented insights, validated prototypes, technical evaluations, and architectural guidance that can be directly applied by delivery teams and the Emerging Tech Initial Tech Implementation team to accelerate implementation and reduce risk. You will ensure that all work is rigorously prioritized and aligned with the approved quarterly Emerging Product opportunity map, and that sound engineering and architectural practices are consistently followed. You will be accountable for ensuring that the Emerging Technology portfolio generates actionable outcomes that inform strategic decision-making and enable downstream teams. Success in this role is measured by the clarity and quality of technology evaluations, the effectiveness of knowledge transfer, and the ability to clearly articulate and quantify the business value derived from early-stage innovation efforts. A strong blend of technical fluency, business acumen, and design thinking is essential. Additionally, you will represent EmTech Labs in cross-functional and executive forums partnering closely with office of technology enablement and WDI R&D. You must be able to clearly communicate the team's insights, vision, and progress, and translate complex technical concepts into accessible narratives for senior technology leadership, including C-level executives. Your ability to connect emerging technology work to tangible business outcomes will be critical in driving alignment and support across the enterprise. Responsibilities Guide the exploration and evaluation of emerging technologies in alignment with the quarterly Emerging Product prioritized opportunity map. Oversee the development of proofs of concept and stakeholder testing to validate technical feasibility, user experience, and business value. Facilitate the transfer of validated insights, prototypes, and technical guidance to delivery teams and the Initial Tech Implementation team. Engage with key stakeholders, users, and partners to ensure alignment, gather feedback, and support early-stage validation efforts. Communicate emerging technology strategies, findings, and recommendations to senior executives, translating complex concepts into actionable insights. Manage sponsor and stakeholder expectations, ensuring transparency around scope, outcomes, and value realization. Provide technical leadership to the Emerging Technology team, ensuring adherence to sound engineering and architectural practices. Basic Qualifications Proven innovation leader with experience managing specialized, diverse teams pursuing challenging and ambiguous goals 12+ years of software development experience with at least 8 years managing medium to large technology projects. 5 years experience in delivering projects involving emerging tech such as Mobile/Wearables, IoT, Game Engines, CV, NLP, and Advanced ML Track record of leading and driving initiatives to the next level, with a focus on delivering business value, being on time and within budget Deconstruct complex problems and help teams create clarity out of ambiguous or conflicting requirements Ability to simultaneously manage teams on multiple engineering projects of significant complexity Ability to navigate a large, complex stakeholder environment Preferred Qualifications Recent experience delivering Next Gen projects using emerging technologies such as CV, NLP, ML, IoT, Recommendations and Predictions, Robotics and Automation, Game Engines, Mixed Reality, Mobile and Wearables, advanced Security and Privacy, Wireless Networks (5G) Proven professional networking among technology companies across the Silicon Valley Required Education BS or MS in Computer Science or equivalent quantitative field OR equivalent experience Preferred Education MSCS/Engineering or related work experience The hiring range for this position in Orlando, FL is $217,800 to $292,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sr Mgr, Site Reliability Engineer (SRE)
Disney Experiences Orlando, Florida
At Disney, we're storytellers. We make the impossible possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. Sr. Manager, Site Reliability Engineer provides strategic leadership across multiple SRE teams and their managers, ensuring alignment with organizational priorities and functional objectives while remaining accountable for performance and results related to observability, automation, and operational excellence across commerce platforms. Develops and executes departmental business, production, and organizational plans, allocating resources to achieve strategic goals. Leverages deep expertise in SRE principles to integrate reliability practices across engineering, security, and business functions, driving resilience and innovation. Influences senior internal and external stakeholders to secure funding, shape technology strategy, and champion reliability best practices. This role sits within the Commerce Site Reliability Engineering organization in Technology & Digital for Disney Experiences. It works closely with leaders across Commerce and Consumer Products to ensure reliability, scalability, and security for critical systems, powering magical Guest experiences. This role will report to the Director of Site Reliability Engineering. What You'll Do Lead & Inspire: Provide strategic leadership for multiple SRE teams, fostering a culture of reliability, automation, and continuous improvement. Drive Operational Excellence: Oversee design and delivery of highly scalable, fault-tolerant systems across cloud (AWS, GCP, Azure) and on-prem environments. Champion Observability: Implement advanced telemetry and monitoring practices, leveraging AI/ML for predictive insights and proactive reliability improvements. Modernize Infrastructure: Guide teams in automating infrastructure and CI/CD pipelines using tools such as Terraform, Ansible, Harness, GitLab, and Kubernetes. Strategic Planning: Develop and execute departmental plans aligned with functional business objectives, ensuring resource optimization and financial integrity. Innovation & Integration: Evaluate emerging technologies and industry trends to inform strategic decisions and maintain competitive advantage. People Leadership: Mentor and develop leaders, set clear OKRs, and promote a diverse and inclusive culture that encourages innovation and belonging. Required Qualifications & Skills: 10+ years of progressive experience in Site Reliability Engineering, Systems Engineering, or related fields, including 4+ years in leadership roles managing multiple teams. Proven ability to implement observability and reliability principles across complex, distributed systems. Expertise in cloud platforms (AWS, GCP, Azure), container orchestration (Kubernetes), and infrastructure-as-code tools (Terraform, CloudFormation). Strong background in CI/CD, automation, and modern DevOps practices. Exceptional communication and leadership skills, with experience influencing senior stakeholders and driving cross-functional initiatives. Comprehensive understanding of how SRE integrates with software development, security, and business operations. Preferred Qualifications Experience in large-scale enterprise environments and familiarity with FAANG-level engineering standards. Knowledge of serverless architectures and advanced container strategies. Demonstrated success in managing organizational transformation and scaling engineering teams. Required Education Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). Advanced degree preferred. The hiring range for this position in Orlando, Florida is $175,000-$215,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/06/2026
Full time
At Disney, we're storytellers. We make the impossible possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. Sr. Manager, Site Reliability Engineer provides strategic leadership across multiple SRE teams and their managers, ensuring alignment with organizational priorities and functional objectives while remaining accountable for performance and results related to observability, automation, and operational excellence across commerce platforms. Develops and executes departmental business, production, and organizational plans, allocating resources to achieve strategic goals. Leverages deep expertise in SRE principles to integrate reliability practices across engineering, security, and business functions, driving resilience and innovation. Influences senior internal and external stakeholders to secure funding, shape technology strategy, and champion reliability best practices. This role sits within the Commerce Site Reliability Engineering organization in Technology & Digital for Disney Experiences. It works closely with leaders across Commerce and Consumer Products to ensure reliability, scalability, and security for critical systems, powering magical Guest experiences. This role will report to the Director of Site Reliability Engineering. What You'll Do Lead & Inspire: Provide strategic leadership for multiple SRE teams, fostering a culture of reliability, automation, and continuous improvement. Drive Operational Excellence: Oversee design and delivery of highly scalable, fault-tolerant systems across cloud (AWS, GCP, Azure) and on-prem environments. Champion Observability: Implement advanced telemetry and monitoring practices, leveraging AI/ML for predictive insights and proactive reliability improvements. Modernize Infrastructure: Guide teams in automating infrastructure and CI/CD pipelines using tools such as Terraform, Ansible, Harness, GitLab, and Kubernetes. Strategic Planning: Develop and execute departmental plans aligned with functional business objectives, ensuring resource optimization and financial integrity. Innovation & Integration: Evaluate emerging technologies and industry trends to inform strategic decisions and maintain competitive advantage. People Leadership: Mentor and develop leaders, set clear OKRs, and promote a diverse and inclusive culture that encourages innovation and belonging. Required Qualifications & Skills: 10+ years of progressive experience in Site Reliability Engineering, Systems Engineering, or related fields, including 4+ years in leadership roles managing multiple teams. Proven ability to implement observability and reliability principles across complex, distributed systems. Expertise in cloud platforms (AWS, GCP, Azure), container orchestration (Kubernetes), and infrastructure-as-code tools (Terraform, CloudFormation). Strong background in CI/CD, automation, and modern DevOps practices. Exceptional communication and leadership skills, with experience influencing senior stakeholders and driving cross-functional initiatives. Comprehensive understanding of how SRE integrates with software development, security, and business operations. Preferred Qualifications Experience in large-scale enterprise environments and familiarity with FAANG-level engineering standards. Knowledge of serverless architectures and advanced container strategies. Demonstrated success in managing organizational transformation and scaling engineering teams. Required Education Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). Advanced degree preferred. The hiring range for this position in Orlando, Florida is $175,000-$215,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Systems Engineer II
Lennar Homes Miami, Florida
Systems Engineer II Collaboration & Endpoint Engineering We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Collaboration & Endpoint Engineer supports the planning, implementation, administration, and day-to-day operations of enterprise collaboration platforms, endpoint management systems, and virtual desktop infrastructure (VDI) serving over 12,000 endpoints across Windows, macOS, iOS, Android, and other devices. The role serves as a technical contributor and subject matter expert, ensuring seamless communication, security, and productivity across the enterprise. Your Responsibilities on the Team Collaboration & Productivity Platforms Administer and maintain enterprise collaboration platforms - including Microsoft Teams, Exchange Online, SharePoint, OneDrive, Purview, Zoom, and Box - ensuring availability, performance, security, and compliance. Support integration projects with IT and business stakeholders to streamline communication workflows. Develop and maintain system documentation, runbooks, and standard operating procedures. Identity & Directory Services Administer Active Directory and Microsoft Entra ID, including Group Policy, OU structures, hybrid identity, Conditional Access, RBAC, and directory synchronization via Entra Connect. Support identity governance initiatives including access reviews and joiner/mover/leaver lifecycle workflows. Troubleshoot identity and authentication issues - SSO, MFA, and federation - across hybrid environments. Endpoint Engineering & Management Administer Microsoft Intune for device management across Windows, macOS, iOS, and Android, including enrollment, configuration policies, app deployment, and Windows Autopilot provisioning. Support Virtual Desktop Infrastructure (VDI) environments including Azure Virtual Desktop (AVD), Citrix, or VMware Horizon for remote and hybrid workers. Maintain endpoint security baselines, CIS benchmarks, and hardening standards in partnership with security teams; enforce Microsoft Defender for Endpoint, BitLocker, and DLP policies. Manage endpoint patching and software updates using Intune, MECM/SCCM, or equivalent tooling to ensure timely vulnerability remediation. Support application packaging, deployment, and lifecycle for enterprise endpoint software, including scripting using PowerShell or similar tools. Monitor endpoint health, compliance posture, and fleet performance using telemetry and reporting. Support BYOD and corporate device programs, including conditional access enforcement and data separation policies via Intune App Protection Policies. AI Tools & Cross-Functional Support Assist with administration of enterprise AI tools including Claude (Anthropic), ChatGPT and CoPilot Enterprise, supporting licensing, configuration, user provisioning, and policy management. Partner with network, application, governance and security teams to support business requirements and enterprise architecture standards. Research emerging technologies across collaboration, AI, identity, and endpoint management and share findings with the team. Requirements Bachelor's degree in Computer Science, Information Technology, or related field - or equivalent work experience. 3-5+ years of experience in systems engineering or IT administration in enterprise environments. Hands-on experience administering Microsoft 365 platforms, including Teams, Exchange Online, SharePoint Online, Purview, Zoom, and Box. Experience with Microsoft Intune / Microsoft Endpoint Manager for MDM/MAM, including device enrollment, compliance policies, configuration profiles, and app deployment across Windows, macOS, iOS, and Android. Familiarity with VDI platforms such as Azure Virtual Desktop (AVD), Citrix, or VMware Horizon. Scripting and automation experience using PowerShell, Python, or similar tools, including endpoint provisioning and application management. Familiarity with endpoint security tooling including Microsoft Defender for Endpoint, BitLocker, and Intune-enforced compliance policies. Working knowledge of Active Directory and Microsoft Entra ID, including GPO management, hybrid identity, and Conditional Access. Relevant certifications a plus: Microsoft 365 Certified (MD-102), Azure Administrator (AZ-104), or equivalent. Strong troubleshooting and problem-solving skills across collaboration and endpoint environments. Experience with ServiceNow or similar ITSM platforms. Clear written and verbal communication skills, with ability to explain technical concepts to non-technical stakeholders. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/06/2026
Full time
Systems Engineer II Collaboration & Endpoint Engineering We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Collaboration & Endpoint Engineer supports the planning, implementation, administration, and day-to-day operations of enterprise collaboration platforms, endpoint management systems, and virtual desktop infrastructure (VDI) serving over 12,000 endpoints across Windows, macOS, iOS, Android, and other devices. The role serves as a technical contributor and subject matter expert, ensuring seamless communication, security, and productivity across the enterprise. Your Responsibilities on the Team Collaboration & Productivity Platforms Administer and maintain enterprise collaboration platforms - including Microsoft Teams, Exchange Online, SharePoint, OneDrive, Purview, Zoom, and Box - ensuring availability, performance, security, and compliance. Support integration projects with IT and business stakeholders to streamline communication workflows. Develop and maintain system documentation, runbooks, and standard operating procedures. Identity & Directory Services Administer Active Directory and Microsoft Entra ID, including Group Policy, OU structures, hybrid identity, Conditional Access, RBAC, and directory synchronization via Entra Connect. Support identity governance initiatives including access reviews and joiner/mover/leaver lifecycle workflows. Troubleshoot identity and authentication issues - SSO, MFA, and federation - across hybrid environments. Endpoint Engineering & Management Administer Microsoft Intune for device management across Windows, macOS, iOS, and Android, including enrollment, configuration policies, app deployment, and Windows Autopilot provisioning. Support Virtual Desktop Infrastructure (VDI) environments including Azure Virtual Desktop (AVD), Citrix, or VMware Horizon for remote and hybrid workers. Maintain endpoint security baselines, CIS benchmarks, and hardening standards in partnership with security teams; enforce Microsoft Defender for Endpoint, BitLocker, and DLP policies. Manage endpoint patching and software updates using Intune, MECM/SCCM, or equivalent tooling to ensure timely vulnerability remediation. Support application packaging, deployment, and lifecycle for enterprise endpoint software, including scripting using PowerShell or similar tools. Monitor endpoint health, compliance posture, and fleet performance using telemetry and reporting. Support BYOD and corporate device programs, including conditional access enforcement and data separation policies via Intune App Protection Policies. AI Tools & Cross-Functional Support Assist with administration of enterprise AI tools including Claude (Anthropic), ChatGPT and CoPilot Enterprise, supporting licensing, configuration, user provisioning, and policy management. Partner with network, application, governance and security teams to support business requirements and enterprise architecture standards. Research emerging technologies across collaboration, AI, identity, and endpoint management and share findings with the team. Requirements Bachelor's degree in Computer Science, Information Technology, or related field - or equivalent work experience. 3-5+ years of experience in systems engineering or IT administration in enterprise environments. Hands-on experience administering Microsoft 365 platforms, including Teams, Exchange Online, SharePoint Online, Purview, Zoom, and Box. Experience with Microsoft Intune / Microsoft Endpoint Manager for MDM/MAM, including device enrollment, compliance policies, configuration profiles, and app deployment across Windows, macOS, iOS, and Android. Familiarity with VDI platforms such as Azure Virtual Desktop (AVD), Citrix, or VMware Horizon. Scripting and automation experience using PowerShell, Python, or similar tools, including endpoint provisioning and application management. Familiarity with endpoint security tooling including Microsoft Defender for Endpoint, BitLocker, and Intune-enforced compliance policies. Working knowledge of Active Directory and Microsoft Entra ID, including GPO management, hybrid identity, and Conditional Access. Relevant certifications a plus: Microsoft 365 Certified (MD-102), Azure Administrator (AZ-104), or equivalent. Strong troubleshooting and problem-solving skills across collaboration and endpoint environments. Experience with ServiceNow or similar ITSM platforms. Clear written and verbal communication skills, with ability to explain technical concepts to non-technical stakeholders. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Infrastructure Operations Manager (Radio / 911 / PSAP Operations Support Manager)
Princeton University Princeton, New Jersey
Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher . click apply for full job details
08/03/2026
Full time
Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher . click apply for full job details

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