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Application System Analyst II - Converge Revenue Cycle
CHRISTUS Health Tyler, Texas
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Application System Analyst II - Data Courier Administration
CHRISTUS Health Irving, Texas
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Application System Analyst II - Data Courier Administration
CHRISTUS Health Tyler, Texas
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Application System Analyst II - HIM
CHRISTUS Health Irving, Texas
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/05/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Actuarial Analyst II (Intermediate) - Forecasting Analytics
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/05/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Software Test Engineer
Visa Technology and Operations LLC Austin, Texas
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Information security is an integral part of Visa's corporate culture. It is essential to maintain our position as an industry leader in electronic payments, and it is the responsibility of each employee to safeguard information, protect it from unauthorized access, and ensure regulatory compliance. Information security has a significant effect on privacy, consumer confidence, external reputation, and/or the bottom line, and it is a priority on everyone's agenda. The successful incumbent will be part of Visa's Business to Business Identity & Access Management team, which is part of the larger Cybersecurity organization. The B2B IAM team has a Global focus, and is responsive to an evolving threat landscape, regulatory compliance, IT security requirements and technology architecture. The B2B IAM team is responsible for secure access to business portals and associated services. Essential Functions: Support and maintain QA and test environments by troubleshooting integration issues, ensuring application uptime, performing root cause analysis, and maintaining stability that reflects production-like conditions. Assist in configuring and maintaining test environments, including data setup and test account provisioning. Develop and execute functional and regression test plans for Java/.NET core-based Business-to-Business (B2B) Identity and Access Management (IAM) systems. Participate in test planning and author test cases, test scripts, and automated tests, perform performance testing and analyze results. Create and maintain test cases and test plans in alignment with business requirements and product features. Conduct API testing utilizing tools such as Postman, SoapUI, and OpenAPI. Contribute to the automation framework, including Selenium (Java) and Postman/Newman, with guidance from senior team members. Develop and maintain CI/CD test pipelines using Jenkins. Design and execute performance and stress tests to identify and address potential bottlenecks, employing tools such as JMeter and LoadRunner. Engage in Scrum ceremonies, cross-functional demonstrations, and collaborate with developers, product owners, and stakeholders. Provide feedback on development code and test designs, supporting continuous improvement. Help conduct post-deployment testing to validate production release and ensure no regressions. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • Bachelor's degree OR 3+ years of relevant work experience. Preferred Qualifications • 2 or more years of work experience. • Experience or familiarity with Generative AI, prompt engineering, and emerging coding practices. • Experience working with relational databases (RDBMS) and writing basic SQL queries. • Experience with REST API testing and automation. • Experience testing software at the API level using tools such as Postman, SoapUI, or JMeter. • Experience with performance testing tools such as JMeter, LoadRunner, or similar. • Experience in building and executing automated tests for Java/.NET Core applications and REST-based services. • Experience with OpenAPI, Selenium (Java), or comparable testing frameworks. • Familiarity with Zephyr or similar test management tools. • Experience using Eclipse or other IDE tools for development and debugging. • Experience with distributed version control systems such as GitHub or Bitbucket. • Familiarity with code quality governance tools such as Sonar, FindBugs, or Checkmarx. • Familiarity with Continuous Integration (CI) tools such as Jenkins and Artifactory. • Familiarity with containerization tools such as Docker and Kubernetes. • Familiarity with Agile methodologies and tools such as Jira and Wiki. • Ability to perform root cause analysis and collaborate with developers to resolve issues. • Basic understanding of secure software development practices (SSDLC). • Strong communication and collaboration skills to work with cross-functional teams. U.S. Applicants Only The estimated salary range for this position is $76,200.00 to $ 118,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
08/05/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Information security is an integral part of Visa's corporate culture. It is essential to maintain our position as an industry leader in electronic payments, and it is the responsibility of each employee to safeguard information, protect it from unauthorized access, and ensure regulatory compliance. Information security has a significant effect on privacy, consumer confidence, external reputation, and/or the bottom line, and it is a priority on everyone's agenda. The successful incumbent will be part of Visa's Business to Business Identity & Access Management team, which is part of the larger Cybersecurity organization. The B2B IAM team has a Global focus, and is responsive to an evolving threat landscape, regulatory compliance, IT security requirements and technology architecture. The B2B IAM team is responsible for secure access to business portals and associated services. Essential Functions: Support and maintain QA and test environments by troubleshooting integration issues, ensuring application uptime, performing root cause analysis, and maintaining stability that reflects production-like conditions. Assist in configuring and maintaining test environments, including data setup and test account provisioning. Develop and execute functional and regression test plans for Java/.NET core-based Business-to-Business (B2B) Identity and Access Management (IAM) systems. Participate in test planning and author test cases, test scripts, and automated tests, perform performance testing and analyze results. Create and maintain test cases and test plans in alignment with business requirements and product features. Conduct API testing utilizing tools such as Postman, SoapUI, and OpenAPI. Contribute to the automation framework, including Selenium (Java) and Postman/Newman, with guidance from senior team members. Develop and maintain CI/CD test pipelines using Jenkins. Design and execute performance and stress tests to identify and address potential bottlenecks, employing tools such as JMeter and LoadRunner. Engage in Scrum ceremonies, cross-functional demonstrations, and collaborate with developers, product owners, and stakeholders. Provide feedback on development code and test designs, supporting continuous improvement. Help conduct post-deployment testing to validate production release and ensure no regressions. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • Bachelor's degree OR 3+ years of relevant work experience. Preferred Qualifications • 2 or more years of work experience. • Experience or familiarity with Generative AI, prompt engineering, and emerging coding practices. • Experience working with relational databases (RDBMS) and writing basic SQL queries. • Experience with REST API testing and automation. • Experience testing software at the API level using tools such as Postman, SoapUI, or JMeter. • Experience with performance testing tools such as JMeter, LoadRunner, or similar. • Experience in building and executing automated tests for Java/.NET Core applications and REST-based services. • Experience with OpenAPI, Selenium (Java), or comparable testing frameworks. • Familiarity with Zephyr or similar test management tools. • Experience using Eclipse or other IDE tools for development and debugging. • Experience with distributed version control systems such as GitHub or Bitbucket. • Familiarity with code quality governance tools such as Sonar, FindBugs, or Checkmarx. • Familiarity with Continuous Integration (CI) tools such as Jenkins and Artifactory. • Familiarity with containerization tools such as Docker and Kubernetes. • Familiarity with Agile methodologies and tools such as Jira and Wiki. • Ability to perform root cause analysis and collaborate with developers to resolve issues. • Basic understanding of secure software development practices (SSDLC). • Strong communication and collaboration skills to work with cross-functional teams. U.S. Applicants Only The estimated salary range for this position is $76,200.00 to $ 118,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Staff Data Scientist
Penske Beachwood, Ohio
Staff Data Scientist Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) (Possible remote for the right candidate) Position Summary: The Staff Data Scientist will be a key role in the Data Science and Analytics team tasked with providing technical leadership for the establishment of enterprise wide capabilities in data science, AI and predictive analytics. The Staff Data Scientist will typically work on 3-5 large projects concurrently that have organization-wide impact. In addition to these projects, the Staff Data Scientist will provide technical consultation, advice and training on all major on-going Data Science and Analytics projects. When required, the Staff Data Scientist will also act as a project manager where vendors, suppliers and consultants are engaged on key strategic and emerging technology initiatives. Major Responsibilities: Identifying High Value Analytics & AI Opportunities Partner with business leaders to identify opportunities where predictive analytics, machine learning, or generative AI can improve productivity, reduce cost, or unlock new capabilities. Develop clear business cases and ROI models to prioritize initiatives and communicate value to senior leadership. Lead Data Science Projects Translate complex business requirements into robust, scalable technical solutions. Select and implement appropriate modeling techniques, including classical ML, deep learning, generative AI, and reinforcement learning where applicable. Oversee the full model lifecycle: data exploration, feature engineering, model development, evaluation, deployment, monitoring, and continuous improvement. Ensure solutions are production ready, maintainable, and aligned with MLOps best practices. Drive organization wide adoption of models and AI systems through clear communication, documentation, and stakeholder engagement. Technical Guidance & Thought Leadership Provide expert consultation on ML algorithms, model tuning, experimentation frameworks, and cloud native data engineering patterns. Mentor data scientists, ML engineers and AI engineers; support skill development in areas such as forecasting, ML modeling, generative AI, vector databases, and modern ETL/ELT workflows. Contribute to the development of internal standards, reusable components, and best practice guidelines. Project Management Develop and maintain project plans, milestones, and communication strategies for strategic initiatives. Facilitate regular updates with stakeholders, executives, and cross functional partners. Coordinate with vendors, consultants, and technology partners when external expertise is required Lead technology change in Data Science, Analytics and AI Evaluate emerging technologies including generative AI platforms, MLOps tools, cloud services, and data engineering frameworks to determine applicability and business value. Recommend and influence adoption of modern, flexible, and scalable technologies that support a unified enterprise data and AI platform. Drive experimentation and prototyping to accelerate innovation and reduce time to value. Qualifications: Master's Degree required; preferred concentrations in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. PhD preferred in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. 7+ years of experience along with a PhD in a related field OR 10+ years of experience along with a Master's degree in a related field required. Advanced experience developing and deploying machine learning models using Python and modern ML frameworks (e.g., Scikitlearn, PyTorch, TensorFlow). Strong applied expertise across core ML techniques, including regression, tree based models, clustering, deep learning, and NLP. Familiarity with generative AI and LLMs, including prompt engineering, finetuning, embeddings, and vector databases. Solid understanding of MLOps practices, including CI/CD for ML, automated training pipelines, model versioning, monitoring, and model governance. Hands on experience with cloud based ML platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes. Working knowledge of modern data ecosystems (Snowflake, Redshift) and the ability to collaborate effectively with data engineering teams when needed. Advanced skill in statistical modeling, SQL, and database concepts required. Demonstrated experience leading small technical teams or pods, providing mentorship and technical direction. Familiarity with Logistics industry is preferred. Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Analytics & Intelligence Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
08/05/2026
Staff Data Scientist Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) (Possible remote for the right candidate) Position Summary: The Staff Data Scientist will be a key role in the Data Science and Analytics team tasked with providing technical leadership for the establishment of enterprise wide capabilities in data science, AI and predictive analytics. The Staff Data Scientist will typically work on 3-5 large projects concurrently that have organization-wide impact. In addition to these projects, the Staff Data Scientist will provide technical consultation, advice and training on all major on-going Data Science and Analytics projects. When required, the Staff Data Scientist will also act as a project manager where vendors, suppliers and consultants are engaged on key strategic and emerging technology initiatives. Major Responsibilities: Identifying High Value Analytics & AI Opportunities Partner with business leaders to identify opportunities where predictive analytics, machine learning, or generative AI can improve productivity, reduce cost, or unlock new capabilities. Develop clear business cases and ROI models to prioritize initiatives and communicate value to senior leadership. Lead Data Science Projects Translate complex business requirements into robust, scalable technical solutions. Select and implement appropriate modeling techniques, including classical ML, deep learning, generative AI, and reinforcement learning where applicable. Oversee the full model lifecycle: data exploration, feature engineering, model development, evaluation, deployment, monitoring, and continuous improvement. Ensure solutions are production ready, maintainable, and aligned with MLOps best practices. Drive organization wide adoption of models and AI systems through clear communication, documentation, and stakeholder engagement. Technical Guidance & Thought Leadership Provide expert consultation on ML algorithms, model tuning, experimentation frameworks, and cloud native data engineering patterns. Mentor data scientists, ML engineers and AI engineers; support skill development in areas such as forecasting, ML modeling, generative AI, vector databases, and modern ETL/ELT workflows. Contribute to the development of internal standards, reusable components, and best practice guidelines. Project Management Develop and maintain project plans, milestones, and communication strategies for strategic initiatives. Facilitate regular updates with stakeholders, executives, and cross functional partners. Coordinate with vendors, consultants, and technology partners when external expertise is required Lead technology change in Data Science, Analytics and AI Evaluate emerging technologies including generative AI platforms, MLOps tools, cloud services, and data engineering frameworks to determine applicability and business value. Recommend and influence adoption of modern, flexible, and scalable technologies that support a unified enterprise data and AI platform. Drive experimentation and prototyping to accelerate innovation and reduce time to value. Qualifications: Master's Degree required; preferred concentrations in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. PhD preferred in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. 7+ years of experience along with a PhD in a related field OR 10+ years of experience along with a Master's degree in a related field required. Advanced experience developing and deploying machine learning models using Python and modern ML frameworks (e.g., Scikitlearn, PyTorch, TensorFlow). Strong applied expertise across core ML techniques, including regression, tree based models, clustering, deep learning, and NLP. Familiarity with generative AI and LLMs, including prompt engineering, finetuning, embeddings, and vector databases. Solid understanding of MLOps practices, including CI/CD for ML, automated training pipelines, model versioning, monitoring, and model governance. Hands on experience with cloud based ML platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes. Working knowledge of modern data ecosystems (Snowflake, Redshift) and the ability to collaborate effectively with data engineering teams when needed. Advanced skill in statistical modeling, SQL, and database concepts required. Demonstrated experience leading small technical teams or pods, providing mentorship and technical direction. Familiarity with Logistics industry is preferred. Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Analytics & Intelligence Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
Manager - Asset Management Systems
Penske Tampa, Florida
Summary Statement: You will manage a team of developers to help us create the next generation of innovative solutions while also enhancing and optimizing our existing systems and applications. Providing day-to-day management and development for your team, you will manage projects to ensure seamless delivery, implementation, support, and issue resolution. Using your knowledge and experience with technology, you will help guide our organization to implement solutions that will move us forward and keep us ahead of the competition. What You Will Be Doing: As a Penske Manager of Asset Management Systems, you will be leading a team focused on key software development, enhancements, and maintenance. Working with your teams, stakeholders, and development partners/vendors to ensure implementation and help define architecture to create robust solutions. Conducting performance reviews for your team and engineering process for quality assurance to ensure that deliverables are effective and meet the needs of the end-user. Guiding teams and removing roadblocks to ensure timely solutions, as well as growing your team of developers to advance in their careers are key tasks that help make sure, we can keep our organization moving forward. Fostering a partnership with business owners and key stakeholders to get the job done. Penske Responsibilities: Provide direction and day-to-day management of development staff to ensure that any roadblocks are removed, and developers/teams are successfully moving forward Make sure that development projects are prioritized, scheduled, and completed according to business need Foster collaboration by leading regular meetings and communicating with process owners, product managers, agile teams, IT groups, and other stakeholders to negotiate priority and timelines while managing resources required to get the job done Hire new associates, conduct performance reviews, guide, and mentor their career development Ensure on time and defect-free delivery of applications in accordance with Penske standards Responsibilities for multiple systems, agile teams, and cross-functional projects Other projects, teams, and responsibilities as assigned by the manager Follow IT practices in security, licensing, source code management, incident management, and following architectural standards Coach and mentor associates. Develop team members to increase value to the organization Reduce complexity in the environment Identify future opportunities for system enhancement and value generation Penske Qualifications: Bachelor's degree in computer science, Math or Information Systems or equivalent development experience. Green belt, Black belt, Lean or PMP certification preferred. 12+ years of software development experience 5+ years leading/supervising multiple IT projects through the full SDLC (Software Development Life Cycle) including prior work defining complex application architecture and integration with multi-tiered systems Proven experience in leading and managing small to mid-size teams Proven experience in team development and performance management Experience in migrating legacy applications to cloud platforms such as AWS Experience in implementing large scale applications with Event Driven and Domain Driven Architecture patterns Significant functional experience (8+ years) with core Technologies and Architectures - Java Enterprise Technologies, Spring Boot, Spring Frameworks, Restful Web services, SOA, Angular, HTML/CSS, SQL, DB2/Oracle, Kafka, Cloud Technologies Experience in leading teams in custom development, evaluating, selecting, integrating, and implementing application software (package) solutions when appropriate Strong interpersonal and decision-making skills Experience in building and managing relationships with various business and IT Stakeholders Able to communicate highly technical concepts in a clear/concise manner to non-technical individuals Experience in prioritizing technological needs within set budget requirements Knowledge of project management methods and tools Strong experience with Agile (SAFE) / DevOps approaches or methodologies Strong knowledge of Integration technologies like Spring Integration Framework, API Management, Micro-services Expertise in leading the architecture, design & implementation of highly complex data integrations and data services by utilizing technologies such as Spring Boot, Angular, DB2/Oracle Advanced experience in working with the various IT teams to build and implement scalable architecture for relevant software solutions Full fluency and expert-level knowledge in systems/languages applicable to the role Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Information Technology Job Family: Information Technology Address: 5401 W Kennedy Blvd Ste 650 Primary Location: US-FL-Tampa Employer: Penske Truck Leasing Co., L.P. Req ID:
08/05/2026
Summary Statement: You will manage a team of developers to help us create the next generation of innovative solutions while also enhancing and optimizing our existing systems and applications. Providing day-to-day management and development for your team, you will manage projects to ensure seamless delivery, implementation, support, and issue resolution. Using your knowledge and experience with technology, you will help guide our organization to implement solutions that will move us forward and keep us ahead of the competition. What You Will Be Doing: As a Penske Manager of Asset Management Systems, you will be leading a team focused on key software development, enhancements, and maintenance. Working with your teams, stakeholders, and development partners/vendors to ensure implementation and help define architecture to create robust solutions. Conducting performance reviews for your team and engineering process for quality assurance to ensure that deliverables are effective and meet the needs of the end-user. Guiding teams and removing roadblocks to ensure timely solutions, as well as growing your team of developers to advance in their careers are key tasks that help make sure, we can keep our organization moving forward. Fostering a partnership with business owners and key stakeholders to get the job done. Penske Responsibilities: Provide direction and day-to-day management of development staff to ensure that any roadblocks are removed, and developers/teams are successfully moving forward Make sure that development projects are prioritized, scheduled, and completed according to business need Foster collaboration by leading regular meetings and communicating with process owners, product managers, agile teams, IT groups, and other stakeholders to negotiate priority and timelines while managing resources required to get the job done Hire new associates, conduct performance reviews, guide, and mentor their career development Ensure on time and defect-free delivery of applications in accordance with Penske standards Responsibilities for multiple systems, agile teams, and cross-functional projects Other projects, teams, and responsibilities as assigned by the manager Follow IT practices in security, licensing, source code management, incident management, and following architectural standards Coach and mentor associates. Develop team members to increase value to the organization Reduce complexity in the environment Identify future opportunities for system enhancement and value generation Penske Qualifications: Bachelor's degree in computer science, Math or Information Systems or equivalent development experience. Green belt, Black belt, Lean or PMP certification preferred. 12+ years of software development experience 5+ years leading/supervising multiple IT projects through the full SDLC (Software Development Life Cycle) including prior work defining complex application architecture and integration with multi-tiered systems Proven experience in leading and managing small to mid-size teams Proven experience in team development and performance management Experience in migrating legacy applications to cloud platforms such as AWS Experience in implementing large scale applications with Event Driven and Domain Driven Architecture patterns Significant functional experience (8+ years) with core Technologies and Architectures - Java Enterprise Technologies, Spring Boot, Spring Frameworks, Restful Web services, SOA, Angular, HTML/CSS, SQL, DB2/Oracle, Kafka, Cloud Technologies Experience in leading teams in custom development, evaluating, selecting, integrating, and implementing application software (package) solutions when appropriate Strong interpersonal and decision-making skills Experience in building and managing relationships with various business and IT Stakeholders Able to communicate highly technical concepts in a clear/concise manner to non-technical individuals Experience in prioritizing technological needs within set budget requirements Knowledge of project management methods and tools Strong experience with Agile (SAFE) / DevOps approaches or methodologies Strong knowledge of Integration technologies like Spring Integration Framework, API Management, Micro-services Expertise in leading the architecture, design & implementation of highly complex data integrations and data services by utilizing technologies such as Spring Boot, Angular, DB2/Oracle Advanced experience in working with the various IT teams to build and implement scalable architecture for relevant software solutions Full fluency and expert-level knowledge in systems/languages applicable to the role Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Information Technology Job Family: Information Technology Address: 5401 W Kennedy Blvd Ste 650 Primary Location: US-FL-Tampa Employer: Penske Truck Leasing Co., L.P. Req ID:
Senior Product Manager, Demand Activation
Credit Acceptance Corporation
Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles. The Senior Product Manager is a customer-centric advocate for specific customers of products and systems and are responsible for identifying and executing against opportunities. Their main responsibility is to enhance the end-to-end experience with the goal of increasing customer satisfaction and positively impacting the company's revenue growth and other goals. Outcomes and Activities: This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member. Advocates for the end user and stakeholder by empathizing and understanding user needs, remaining focused on desired outcomes, and becoming the domain expert. Analyzes data through the lens of the customer and identifies goals, metrics/key performance indicators, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings, leading to continued improvement in owned metrics/key performance indicators. Creates an environment where the entire team is immersed in customer-first thinking and turns customer insights into actionable strategies and priorities across products. Takes ownership of business results and being a day-to-day decision maker, including communicating with and influencing key partners and stakeholders to deliver winning product experiences and outcomes. Conducts and monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Focuses on innovation and the disruption of status quo to identify improvements and new opportunities to gain a competitive advantage. Ensures the team is utilizing data with the right metrics to drive customer outcomes and ensures the right analysis is being done to prioritize appropriately. Effectively collaborates with technical and design teams to use the best modern technologies and deliver amazing products to market efficiently with quality. Has a deep understanding of product objectives and priorities and translates product concepts into user stories, epics, and other appropriate product deliverables while identifying and mitigating risks. Owns their product and is responsible for the delivery of that product and associated projects on time, on budget, on strategy, and with a superior level of quality and performance. Has a deep, end-to-end understanding of their products and how it fits into the business and is able to identify what impacts will occur due to other changes in the business. Proactively learns and recommends new technologies as a result of actively participating in technology/product forums as a product leader. Serves as the visionary to set vision and direction and champions high-impact outcomes; acts as a bridge between strategy and execution to translate plans into action, iterating as necessary. Champion of the end-to-end platform and is an expert in the systems and users they support; uses this knowledge to generate new ideas and support development, launch, and adoption of these new ideas. Drives continuous improvement of the product management process by documenting and reviewing processes and procedures. Consistently inspires, motivates and develops others beyond their immediate team and achieves high quality results through others, including cross-functional or virtual teams. Acts as a role model and provides peer coaching to develop other Product Managers. Competencies: The following items detail how you will be successful in this role. Customer-Centric: Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer's mindset before considering technical solutions. Deeply experienced in human centered design, design thinking and jobs to be done. Clearly defines customer benefits to accelerate decision making, understands how changes to the customer experience impacts backend processes and technologies and develops clear roadmaps that create pathways to action. Business-Focused: Integrates business analytics and operational excellence in every aspect of design and development. Analyzes data thru the lens of the customer and needs of the business and understands inputs, outputs and root causes. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes. Technology-Driven: Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with technical and design teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end platforms and how changes impact the enterprise, applications and the overall technical ecosystem. Transformational Leader: Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change. Requirements: College degree or recent equivalent experience in a related field. Minimum 7 years of experience as a Product Manager or related position. Customer-first mindset, always keeping the customer's interest in mind when making decisions. Hands-on experience managing all stages of the product life cycle. Integration mind-set and approach to ensure product dependencies and integration points are understood and delivered across product lines. Inherently curious, results-driven with the ability to make difficult decisions, ask probing questions and look for root causes, opportunities, and solutions. Strong written and oral communications skills, especially the ability to clarify and simplify complex topics. Organized self-starter who develops plans and is committed to hitting delivery dates; ability to perform with minimal supervision in a team environment. Experience working according to Agile principles, sprint-based approaches, taking a prioritized, pragmatic approach to ensure the correct product gets built and delivered on time. Experience using data mining tools, customer experience management software, and direct observation to identify user behavior, design, and refine product features. Demonstrated ability to improve business key performance indicators through product management. Basic knowledge of product proposals, product roadmaps and customer journey maps. Quick thinker, with an ability to understand and interpret information promptly and effectively. Excellent leadership and persuasion skills and the ability to lead through influence without direct authority. Experience interacting with people at all levels of an organization, including Executive Management. Proficiency with standard MS productivity tools (Office, Visio, and Project), web analytics and pathing tools (e.g. Google Analytics, Adobe Suite, Tea Leaf, Real Story), collaboration tools (e.g. Mural, Miro), Product management (e.g. Jira, Rally, etc.). Ability to travel 10%-25% of the time. Preferred Experience: Experience in fintech, marketplaces, lending, consumer auto financing, or SMB platforms. Targeted Compensation: $165,000 - $190,000 base salary + an annual bonus plan. INDCSLP This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk . click apply for full job details
08/05/2026
Full time
Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles. The Senior Product Manager is a customer-centric advocate for specific customers of products and systems and are responsible for identifying and executing against opportunities. Their main responsibility is to enhance the end-to-end experience with the goal of increasing customer satisfaction and positively impacting the company's revenue growth and other goals. Outcomes and Activities: This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member. Advocates for the end user and stakeholder by empathizing and understanding user needs, remaining focused on desired outcomes, and becoming the domain expert. Analyzes data through the lens of the customer and identifies goals, metrics/key performance indicators, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings, leading to continued improvement in owned metrics/key performance indicators. Creates an environment where the entire team is immersed in customer-first thinking and turns customer insights into actionable strategies and priorities across products. Takes ownership of business results and being a day-to-day decision maker, including communicating with and influencing key partners and stakeholders to deliver winning product experiences and outcomes. Conducts and monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Focuses on innovation and the disruption of status quo to identify improvements and new opportunities to gain a competitive advantage. Ensures the team is utilizing data with the right metrics to drive customer outcomes and ensures the right analysis is being done to prioritize appropriately. Effectively collaborates with technical and design teams to use the best modern technologies and deliver amazing products to market efficiently with quality. Has a deep understanding of product objectives and priorities and translates product concepts into user stories, epics, and other appropriate product deliverables while identifying and mitigating risks. Owns their product and is responsible for the delivery of that product and associated projects on time, on budget, on strategy, and with a superior level of quality and performance. Has a deep, end-to-end understanding of their products and how it fits into the business and is able to identify what impacts will occur due to other changes in the business. Proactively learns and recommends new technologies as a result of actively participating in technology/product forums as a product leader. Serves as the visionary to set vision and direction and champions high-impact outcomes; acts as a bridge between strategy and execution to translate plans into action, iterating as necessary. Champion of the end-to-end platform and is an expert in the systems and users they support; uses this knowledge to generate new ideas and support development, launch, and adoption of these new ideas. Drives continuous improvement of the product management process by documenting and reviewing processes and procedures. Consistently inspires, motivates and develops others beyond their immediate team and achieves high quality results through others, including cross-functional or virtual teams. Acts as a role model and provides peer coaching to develop other Product Managers. Competencies: The following items detail how you will be successful in this role. Customer-Centric: Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer's mindset before considering technical solutions. Deeply experienced in human centered design, design thinking and jobs to be done. Clearly defines customer benefits to accelerate decision making, understands how changes to the customer experience impacts backend processes and technologies and develops clear roadmaps that create pathways to action. Business-Focused: Integrates business analytics and operational excellence in every aspect of design and development. Analyzes data thru the lens of the customer and needs of the business and understands inputs, outputs and root causes. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes. Technology-Driven: Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with technical and design teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end platforms and how changes impact the enterprise, applications and the overall technical ecosystem. Transformational Leader: Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change. Requirements: College degree or recent equivalent experience in a related field. Minimum 7 years of experience as a Product Manager or related position. Customer-first mindset, always keeping the customer's interest in mind when making decisions. Hands-on experience managing all stages of the product life cycle. Integration mind-set and approach to ensure product dependencies and integration points are understood and delivered across product lines. Inherently curious, results-driven with the ability to make difficult decisions, ask probing questions and look for root causes, opportunities, and solutions. Strong written and oral communications skills, especially the ability to clarify and simplify complex topics. Organized self-starter who develops plans and is committed to hitting delivery dates; ability to perform with minimal supervision in a team environment. Experience working according to Agile principles, sprint-based approaches, taking a prioritized, pragmatic approach to ensure the correct product gets built and delivered on time. Experience using data mining tools, customer experience management software, and direct observation to identify user behavior, design, and refine product features. Demonstrated ability to improve business key performance indicators through product management. Basic knowledge of product proposals, product roadmaps and customer journey maps. Quick thinker, with an ability to understand and interpret information promptly and effectively. Excellent leadership and persuasion skills and the ability to lead through influence without direct authority. Experience interacting with people at all levels of an organization, including Executive Management. Proficiency with standard MS productivity tools (Office, Visio, and Project), web analytics and pathing tools (e.g. Google Analytics, Adobe Suite, Tea Leaf, Real Story), collaboration tools (e.g. Mural, Miro), Product management (e.g. Jira, Rally, etc.). Ability to travel 10%-25% of the time. Preferred Experience: Experience in fintech, marketplaces, lending, consumer auto financing, or SMB platforms. Targeted Compensation: $165,000 - $190,000 base salary + an annual bonus plan. INDCSLP This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk . click apply for full job details
PlatformOne Software Engineer
DCS Corp Dayton, Ohio
DCS is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with multidisciplinary teams formed with exceptional employees. The DCS Air and Space Technology Sector is seeking a qualified candidate to apply advanced knowledge in the areas of software engineering, systems engineering, DevSecOps, and information technology for the technical design, development, modernization, integration, and sustainment of complex software systems supporting U.S. Department of Defense customers. As a member of our team, the successful candidate will support software development and modernization efforts in a secure DoD environment, including work associated with PlatformOne-aligned development practices, cloud-enabled software delivery, CI/CD pipelines, automated testing, secure coding, and mission application sustainment. This position requires an experienced technical contributor who can work under broadly defined direction, apply advanced engineering principles, and provide high-level technical guidance to engineers, managers, and customers. The candidate must be able to work independently and as part of a broader technical team. Successful candidates will have strong problem-solving skills, sound technical judgment, effective oral and written communication skills, and the ability to support complex software efforts in fast-paced mission environments. Essential Job Functions: Design, develop, test, integrate, and sustain software capabilities in support of DoD mission systems. Support modernization of existing applications, services, and user interfaces using current software engineering practices. Develop and maintain software components using object-oriented and web-based technologies. Support secure software development practices, including code quality analysis, vulnerability remediation, automated testing, and configuration management. Develop, maintain, and improve CI/CD pipelines and related software delivery processes. Support containerized or cloud-enabled software development environments, as required. Troubleshoot, analyze, and resolve complex software, integration, performance, and deployment issues. Work with engineers, managers, cybersecurity personnel, and customers to define requirements, assess technical approaches, and deliver mission-focused solutions. Provide technical guidance to software engineers and support disciplined development practices across the team. Prepare and maintain technical documentation, user documentation, installation guidance, and status materials. Support software deployments, testing activities, and operational sustainment in classified or controlled environments. Use initiative and independent judgment to develop solutions to complex technical problems. Perform additional duties as required. Required Skills: Due to the sensitivity of customer-related requirements, U.S. Citizenship is required. Active Top Secret security clearance, with the ability to maintain clearance eligibility. Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Systems Engineering, or a related technical discipline, and at least 12 years of related experience; or a Master's degree and at least 10 years of related experience; or a PhD and at least 7 years of related experience. Experience designing, developing, testing, and sustaining complex software systems, including PlatformOne. Experience supporting PlatformOne, Cloud One, Iron Bank, Big Bang, Kubernetes, OpenShift, Docker, Helm, or similar DoD cloud/container platforms. Experience with object-oriented software development and modern software engineering practices. Experience developing web-based applications, services, APIs, or enterprise software capabilities. Experience using source control, issue tracking, automated build, and software configuration management tools. Experience supporting secure software development, vulnerability remediation, or software assurance activities. Ability to work independently under broadly defined direction. Ability to provide technical guidance to engineers, managers, and customers. Excellent written and verbal communication skills. Ability to work effectively in a team environment. Desired Skills: Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, GitHub Actions, or similar technologies. Experience with DevSecOps principles, automated testing, static code analysis, vulnerability scanning, and secure deployment practices. Experience with Java, JavaScript, TypeScript, React, NodeJS, Python, C++, or similar development languages and frameworks. Experience with relational databases, SQL, data management, data integration, or enterprise service architectures. Experience with DoD cybersecurity requirements, RMF, ATO support, STIGs, or classified network deployment processes. Experience modernizing legacy applications or migrating older systems to current frameworks and architectures. Experience supporting Air Force, DoD, Intelligence Community, or mission-planning software systems. Experience working in Agile, Scrum, Kanban, or similar software development environments. Experience creating technical documentation, user guides, briefings, and status reports.
08/05/2026
Full time
DCS is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with multidisciplinary teams formed with exceptional employees. The DCS Air and Space Technology Sector is seeking a qualified candidate to apply advanced knowledge in the areas of software engineering, systems engineering, DevSecOps, and information technology for the technical design, development, modernization, integration, and sustainment of complex software systems supporting U.S. Department of Defense customers. As a member of our team, the successful candidate will support software development and modernization efforts in a secure DoD environment, including work associated with PlatformOne-aligned development practices, cloud-enabled software delivery, CI/CD pipelines, automated testing, secure coding, and mission application sustainment. This position requires an experienced technical contributor who can work under broadly defined direction, apply advanced engineering principles, and provide high-level technical guidance to engineers, managers, and customers. The candidate must be able to work independently and as part of a broader technical team. Successful candidates will have strong problem-solving skills, sound technical judgment, effective oral and written communication skills, and the ability to support complex software efforts in fast-paced mission environments. Essential Job Functions: Design, develop, test, integrate, and sustain software capabilities in support of DoD mission systems. Support modernization of existing applications, services, and user interfaces using current software engineering practices. Develop and maintain software components using object-oriented and web-based technologies. Support secure software development practices, including code quality analysis, vulnerability remediation, automated testing, and configuration management. Develop, maintain, and improve CI/CD pipelines and related software delivery processes. Support containerized or cloud-enabled software development environments, as required. Troubleshoot, analyze, and resolve complex software, integration, performance, and deployment issues. Work with engineers, managers, cybersecurity personnel, and customers to define requirements, assess technical approaches, and deliver mission-focused solutions. Provide technical guidance to software engineers and support disciplined development practices across the team. Prepare and maintain technical documentation, user documentation, installation guidance, and status materials. Support software deployments, testing activities, and operational sustainment in classified or controlled environments. Use initiative and independent judgment to develop solutions to complex technical problems. Perform additional duties as required. Required Skills: Due to the sensitivity of customer-related requirements, U.S. Citizenship is required. Active Top Secret security clearance, with the ability to maintain clearance eligibility. Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Systems Engineering, or a related technical discipline, and at least 12 years of related experience; or a Master's degree and at least 10 years of related experience; or a PhD and at least 7 years of related experience. Experience designing, developing, testing, and sustaining complex software systems, including PlatformOne. Experience supporting PlatformOne, Cloud One, Iron Bank, Big Bang, Kubernetes, OpenShift, Docker, Helm, or similar DoD cloud/container platforms. Experience with object-oriented software development and modern software engineering practices. Experience developing web-based applications, services, APIs, or enterprise software capabilities. Experience using source control, issue tracking, automated build, and software configuration management tools. Experience supporting secure software development, vulnerability remediation, or software assurance activities. Ability to work independently under broadly defined direction. Ability to provide technical guidance to engineers, managers, and customers. Excellent written and verbal communication skills. Ability to work effectively in a team environment. Desired Skills: Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, GitHub Actions, or similar technologies. Experience with DevSecOps principles, automated testing, static code analysis, vulnerability scanning, and secure deployment practices. Experience with Java, JavaScript, TypeScript, React, NodeJS, Python, C++, or similar development languages and frameworks. Experience with relational databases, SQL, data management, data integration, or enterprise service architectures. Experience with DoD cybersecurity requirements, RMF, ATO support, STIGs, or classified network deployment processes. Experience modernizing legacy applications or migrating older systems to current frameworks and architectures. Experience supporting Air Force, DoD, Intelligence Community, or mission-planning software systems. Experience working in Agile, Scrum, Kanban, or similar software development environments. Experience creating technical documentation, user guides, briefings, and status reports.
USSPACECOM - Business Analyst (Peterson Space Force Base, CO)
Integrated Data Services Colorado Springs, Colorado
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently, IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Provide expertise in government finance Assist customers in properly structuring financial data Perform reconciliation between several systems Perform daily review of forecasts and accounting data Otherwise support a government financial office Knowledge and Skills: This position requires a minimum of five (5) years of government acquisition, finance or financial management, program management or related experience within a DoD organization. Comprehensive Cost and Requirement System (CCaR) experience and/or certification is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's degree in business management, engineering, computer science, mathematics, economics or other related discipline. Experience in lieu of education may be considered if the individual has seven (7) or more years of equivalent technical training or work/military experience. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $80,000 - $120,000 per year range The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agencies inquiries are not being accepted.
08/05/2026
Full time
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently, IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Provide expertise in government finance Assist customers in properly structuring financial data Perform reconciliation between several systems Perform daily review of forecasts and accounting data Otherwise support a government financial office Knowledge and Skills: This position requires a minimum of five (5) years of government acquisition, finance or financial management, program management or related experience within a DoD organization. Comprehensive Cost and Requirement System (CCaR) experience and/or certification is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's degree in business management, engineering, computer science, mathematics, economics or other related discipline. Experience in lieu of education may be considered if the individual has seven (7) or more years of equivalent technical training or work/military experience. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $80,000 - $120,000 per year range The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agencies inquiries are not being accepted.
SSC FM - Business Analyst (Peterson Space Force Base, CO)
Integrated Data Services Colorado Springs, Colorado
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services, and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in DoD or government financial management processes, government financial and accounting systems, and reconciliation processes to provide support to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Assist customers in properly structuring financial data Manage the assigned project, including all aspects of service to and coordination with the Government customer Provide expertise in government finance: perform reconciliation between several systems, perform daily review of budget forecasts and accounting data, and otherwise support a government program management office Knowledge and Skills: This position requires a minimum of 10 years of government acquisition, finance or financial management, program management or related experience within a DoD organization Experience with Comprehensive Cost and Requirement System (CCaR) is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's from an accredited college or university in business management, engineering, computer science, mathematics, economics or other related discipline. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $90,000 - $115,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agency inquiries are not being accepted at this time.
08/05/2026
Full time
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services, and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in DoD or government financial management processes, government financial and accounting systems, and reconciliation processes to provide support to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Assist customers in properly structuring financial data Manage the assigned project, including all aspects of service to and coordination with the Government customer Provide expertise in government finance: perform reconciliation between several systems, perform daily review of budget forecasts and accounting data, and otherwise support a government program management office Knowledge and Skills: This position requires a minimum of 10 years of government acquisition, finance or financial management, program management or related experience within a DoD organization Experience with Comprehensive Cost and Requirement System (CCaR) is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's from an accredited college or university in business management, engineering, computer science, mathematics, economics or other related discipline. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $90,000 - $115,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agency inquiries are not being accepted at this time.
Section 508 Tester
Govan Systems
You will work across several verticals including health, business, education, transportation, employment, judicial, housing, agriculture and many more. This role demands a deep familiarity with the requirements and processes for complying with current and future accessibility standards as documented in WCAG, ADA, and Section 508. You will also support cross-functional teams who have responsibilities in the application of remediation efforts connected to your testing work. These teams include website administrators, content developers, platform engineers, and digital asset managers. You will be responsible for clearly communicating testing results to stakeholders as needed and be able to intelligently answer questions about your testing processes and results. This role requires strong QA practices, proactive problem-solving, and an ability to meet consistent project deadlines. Your work will help open up access to critical state services and change lives. Main Responsibilities NOTE: This is a testing-heavy role. Manual testing of digital assets is the primary responsibility of this position. Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility Maintain and organize testing data to allow for focused application of remediation efforts Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues This role will support the State's enterprise initiative for accessibility optimization. To better understand the needs, we broke down additional responsibilities into seven main areas. Assessment • Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need • Develop test cases and improve testing protocols, to allow for the deepest discovery of issues • Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions • Evaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital services Documentation • Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey • Support performance scoring, compliance tracking, and analysis reports • Align with State Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements Testing/QA • Execute and iterate manual accessibility testing for all state digital assets, before and after remediation • Integrate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work Communication • Clearly communicate testing outcomes and provide expertise to help stakeholders understand results • Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts • Establish and maintain effective relationships across multiple teams to help support accessibility work at the State. Maintaining • Maintain test libraries, testing standards, tool configurations, data repositories, and reporting frameworks to help support the state's ongoing governance of accessibility standards • Mentor internal team members and agency staff on accessibility standards and testing approaches to promote sustainability and skills transfer • Stay on top of the latest changes in WCAG, ADA, and Section 508 standards, and document and apply adjustments to testing practices to accommodate these changes Required Knowledge, Skills, and Ability • Bachelor's degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction • 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods • 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices • Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards • Strong proficiency in HTML, ARIA, and semantic markup knowledge • Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams • Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems • Strong understanding of responsive web design principles, techniques, and frameworks • Experience testing and assessing accessibility issues on internal business processes, including case management and data collection systems • Creative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and tools • Can work both independently and collaboratively to help advance a program's accessibility standards • Experience as a mentor or coach for other product and service testers to promote stronger consistency and standards • Strong interpersonal and communication skills, including the ability to clearly present data and analysis, as well as the ability to receive feedback on your work • Expert in facilitating the integration of test data to support analysis and remediation processes • Strong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areas • Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services. Able to facilitate discussions and solutions Preferred Skills & Qualifications Experience with software like Axe, WebAIM, SiteImprove, and Sitebulb Experience with browser devtools and accessibility extensions: Axe, WAVE, ARC Toolkit • Strong written and oral communication skills, and responsiveness to leadership and stakeholder requests • Strong organizational skills and experience with project tracking software, along with experience in agile processes and project development best practices • Experience in balancing a diverse workload of projects, with varying complexities and unique needs • Excellent time management skills, with an ability to commit and deliver on project goals, timelines, and target dates • Ability to work independently as well as part of a team to reach program goals and meet dynamic business objectives Ability to engage in rigid practices for accessibility testing, while maintaining flexibility for ad-hoc needs • Strong proficiency with MS Suite (Word, Excel, PowerPoint), Microsoft Teams, Outlook, and Zoom Other Desired Skills Experience in testing complex systems that use standard technologies (HTML, CSS, JavaScript, SQL, jQuery) Experience in accessibility compliance for chatbots and other customer communication tools Experience in accessibility compliance for analog formats like Word, Powerpoint, and print marketing assets Experience with digital forms and documents remediation to meet accessibility standards Experience with Sitecore, Salesforce, Adobe XD, and Jira/Confluence Knowledge of multiple testing, analysis, data visualization tools Desired Certifications One or more of the following: • IAAP certification (CPACC, WAS, etc.) • PMP certification • DHS Trusted Tester certification • Deque University • Section 508 Administrative Considerations The Digital Accessibility Tester will work on a high functioning team within the state's Digital Government group. They will be part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with digital asset Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement. The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided. Use of State Resources: The contractor will be provided with a virtual desktop environment that will allow the contractor to use their own computer to access and engage with State systems. Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
08/05/2026
Full time
You will work across several verticals including health, business, education, transportation, employment, judicial, housing, agriculture and many more. This role demands a deep familiarity with the requirements and processes for complying with current and future accessibility standards as documented in WCAG, ADA, and Section 508. You will also support cross-functional teams who have responsibilities in the application of remediation efforts connected to your testing work. These teams include website administrators, content developers, platform engineers, and digital asset managers. You will be responsible for clearly communicating testing results to stakeholders as needed and be able to intelligently answer questions about your testing processes and results. This role requires strong QA practices, proactive problem-solving, and an ability to meet consistent project deadlines. Your work will help open up access to critical state services and change lives. Main Responsibilities NOTE: This is a testing-heavy role. Manual testing of digital assets is the primary responsibility of this position. Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility Maintain and organize testing data to allow for focused application of remediation efforts Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues This role will support the State's enterprise initiative for accessibility optimization. To better understand the needs, we broke down additional responsibilities into seven main areas. Assessment • Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need • Develop test cases and improve testing protocols, to allow for the deepest discovery of issues • Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions • Evaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital services Documentation • Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey • Support performance scoring, compliance tracking, and analysis reports • Align with State Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements Testing/QA • Execute and iterate manual accessibility testing for all state digital assets, before and after remediation • Integrate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work Communication • Clearly communicate testing outcomes and provide expertise to help stakeholders understand results • Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts • Establish and maintain effective relationships across multiple teams to help support accessibility work at the State. Maintaining • Maintain test libraries, testing standards, tool configurations, data repositories, and reporting frameworks to help support the state's ongoing governance of accessibility standards • Mentor internal team members and agency staff on accessibility standards and testing approaches to promote sustainability and skills transfer • Stay on top of the latest changes in WCAG, ADA, and Section 508 standards, and document and apply adjustments to testing practices to accommodate these changes Required Knowledge, Skills, and Ability • Bachelor's degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction • 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods • 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices • Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards • Strong proficiency in HTML, ARIA, and semantic markup knowledge • Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams • Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems • Strong understanding of responsive web design principles, techniques, and frameworks • Experience testing and assessing accessibility issues on internal business processes, including case management and data collection systems • Creative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and tools • Can work both independently and collaboratively to help advance a program's accessibility standards • Experience as a mentor or coach for other product and service testers to promote stronger consistency and standards • Strong interpersonal and communication skills, including the ability to clearly present data and analysis, as well as the ability to receive feedback on your work • Expert in facilitating the integration of test data to support analysis and remediation processes • Strong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areas • Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services. Able to facilitate discussions and solutions Preferred Skills & Qualifications Experience with software like Axe, WebAIM, SiteImprove, and Sitebulb Experience with browser devtools and accessibility extensions: Axe, WAVE, ARC Toolkit • Strong written and oral communication skills, and responsiveness to leadership and stakeholder requests • Strong organizational skills and experience with project tracking software, along with experience in agile processes and project development best practices • Experience in balancing a diverse workload of projects, with varying complexities and unique needs • Excellent time management skills, with an ability to commit and deliver on project goals, timelines, and target dates • Ability to work independently as well as part of a team to reach program goals and meet dynamic business objectives Ability to engage in rigid practices for accessibility testing, while maintaining flexibility for ad-hoc needs • Strong proficiency with MS Suite (Word, Excel, PowerPoint), Microsoft Teams, Outlook, and Zoom Other Desired Skills Experience in testing complex systems that use standard technologies (HTML, CSS, JavaScript, SQL, jQuery) Experience in accessibility compliance for chatbots and other customer communication tools Experience in accessibility compliance for analog formats like Word, Powerpoint, and print marketing assets Experience with digital forms and documents remediation to meet accessibility standards Experience with Sitecore, Salesforce, Adobe XD, and Jira/Confluence Knowledge of multiple testing, analysis, data visualization tools Desired Certifications One or more of the following: • IAAP certification (CPACC, WAS, etc.) • PMP certification • DHS Trusted Tester certification • Deque University • Section 508 Administrative Considerations The Digital Accessibility Tester will work on a high functioning team within the state's Digital Government group. They will be part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with digital asset Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement. The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided. Use of State Resources: The contractor will be provided with a virtual desktop environment that will allow the contractor to use their own computer to access and engage with State systems. Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
JT4 SkillBridge Program - Programmer/Computer Scientist Opportunities at Edwards AFB, CA
JT4 LLC Edwards, California
JT4 SkillBridge Program - Programmer/Computer Scientist Internship About SkillBridge Note: This opportunity is open to transitioning military members only. Non-service members will not be considered for this position. JT4 is partnered with the U.S. Department of War's SkillBridge Program, which is designed to provide internship opportunities to transitioning military personnel during their final 6 months of service, thus preparing them for a full-time civilian position once they separate. JT4's SkillBridge Programmer Internship is a unique 60-90 day opportunity for transitioning service members to obtain thorough OTJ (on the job) training from JT4's top technical SME's. During the internship, the service member will be provided a training plan outlining weekly tasks and goals to be accomplished. The goal of the internship is to prepare the transitioning service member for a full-time Programmer role at JT4. Some examples of required Programmer duties and responsibilities are outlined below. Important: While the program is designed to prepare the service member for a full-time, civilian position, JT4 has no obligation to hire the intern on full-time or to continue the internship if it is determined that the intern does not meet expectations. ABOUT JT4, LLC JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Under immediate supervision, converts data from project specifications and statement of problem and procedures to create or modify computer programs requiring and applying basic knowledge of programming techniques and computer systems. Employee will be responsible to perform the following functions/duties: Prepares flowcharts and diagrams to illustrate a sequence of steps that a program must follow and to describe logical operations involved Converts project specifications into a sequence of detailed instructions and logical steps for coding into a language readable by computers, applying knowledge of computer programming techniques and computer languages Designs and writes basic to moderately complex computer programs Uses computer-aided software tools, such as flowchart design and code generation, in each stage of system development Operates computer system to check out programs, troubleshoot and test systems Monitors performance of programs after implementation Analyzes, reviews, and alters computer programs to increase operating efficiency or to adapt to new requirements Prepares documentation to describe program development, logic, coding, and corrections Assists in developing user manuals to describe installation and operating procedures Provides technical assistance to program users as required Provides occasional work direction to subordinate department employees Performs related work as required. REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates degree in Computer Programming or a related field; or equivalent technical training from an accredited academic institution, completion of a recognized certification program, or equivalent experience and demonstrated skills, knowledge, and technical competence in computer programming. Must have demonstrated proficiency at a basic level with required computer languages and a basic understanding of computer systems including networks, servers, and personal computers. In addition, a Programmer I must possess the following qualifications: Must possess some planning and organizing skills and demonstrate the ability to work under deadlines Must possess verbal and written communication skills sufficient to permit interaction with other employees as well as taking work direction from senior unit personnel Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license DESIRED QUALIFICATIONS Strong foundation in C, C++, or C# Ideally 2+ years of practical programming experience OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Typical office environment with no unusual hazards, occasional lifting (up to 20 pounds), constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSD12; A1412TW
08/05/2026
Full time
JT4 SkillBridge Program - Programmer/Computer Scientist Internship About SkillBridge Note: This opportunity is open to transitioning military members only. Non-service members will not be considered for this position. JT4 is partnered with the U.S. Department of War's SkillBridge Program, which is designed to provide internship opportunities to transitioning military personnel during their final 6 months of service, thus preparing them for a full-time civilian position once they separate. JT4's SkillBridge Programmer Internship is a unique 60-90 day opportunity for transitioning service members to obtain thorough OTJ (on the job) training from JT4's top technical SME's. During the internship, the service member will be provided a training plan outlining weekly tasks and goals to be accomplished. The goal of the internship is to prepare the transitioning service member for a full-time Programmer role at JT4. Some examples of required Programmer duties and responsibilities are outlined below. Important: While the program is designed to prepare the service member for a full-time, civilian position, JT4 has no obligation to hire the intern on full-time or to continue the internship if it is determined that the intern does not meet expectations. ABOUT JT4, LLC JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Under immediate supervision, converts data from project specifications and statement of problem and procedures to create or modify computer programs requiring and applying basic knowledge of programming techniques and computer systems. Employee will be responsible to perform the following functions/duties: Prepares flowcharts and diagrams to illustrate a sequence of steps that a program must follow and to describe logical operations involved Converts project specifications into a sequence of detailed instructions and logical steps for coding into a language readable by computers, applying knowledge of computer programming techniques and computer languages Designs and writes basic to moderately complex computer programs Uses computer-aided software tools, such as flowchart design and code generation, in each stage of system development Operates computer system to check out programs, troubleshoot and test systems Monitors performance of programs after implementation Analyzes, reviews, and alters computer programs to increase operating efficiency or to adapt to new requirements Prepares documentation to describe program development, logic, coding, and corrections Assists in developing user manuals to describe installation and operating procedures Provides technical assistance to program users as required Provides occasional work direction to subordinate department employees Performs related work as required. REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates degree in Computer Programming or a related field; or equivalent technical training from an accredited academic institution, completion of a recognized certification program, or equivalent experience and demonstrated skills, knowledge, and technical competence in computer programming. Must have demonstrated proficiency at a basic level with required computer languages and a basic understanding of computer systems including networks, servers, and personal computers. In addition, a Programmer I must possess the following qualifications: Must possess some planning and organizing skills and demonstrate the ability to work under deadlines Must possess verbal and written communication skills sufficient to permit interaction with other employees as well as taking work direction from senior unit personnel Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license DESIRED QUALIFICATIONS Strong foundation in C, C++, or C# Ideally 2+ years of practical programming experience OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Typical office environment with no unusual hazards, occasional lifting (up to 20 pounds), constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSD12; A1412TW
Senior Staff Systems Engineer - B2B Communications
Penske Truck Rental Beachwood, Ohio
Position Title: Senior Staff Systems Engineer - B2B Communications Description: Senior Staff Systems Engineer - B2B Communications Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) Senior Staff Systems Engineer - B2B Communications is responsible for working with various application owners, project leaders, vendors and customers responsible for establishing data exchange connections with trading partners (customers, vendors, and logistics companies) to facilitate integration of Penske and trading partner's applications and data. They need to configure, test, and provide on-going support for these connections. They are considered technical experts and are expected to work with cross functional teams to make technology recommendations and analyze system and infrastructure issues. Assist, and in some cases own, the setting of new infrastructure standards and best practices for designing complex infrastructure landscapes. Senior Staff Systems Engineer - B2B Communications evaluates and researches infrastructure technology H/W and S/W solutions and develops frameworks and recommends integration and deployment strategies based on business needs. They will be required to lead large IT based projects mainly focusing on new business startups, newly introduced technologies and system upgrades. Their efforts often require cross-functional involvement with various teams within and outside of IT. They are the owner for the development of standards and best practices and are a liaison between Technology Services and the rest of the IT department. Data Exchange Senior Staff Systems Engineer takes a broad picture approach and aligns the technology strategy with the business strategy and infrastructure roadmaps. Major Responsibilities: • Architecting, managing, maintenance, and support of Company's 3rd Party data exchange and integration technologies. • Ensures proper change management processes are always followed • Analyze system / software performance Adjust based on any identified problems Insure it is utilized at its highest capacity • Perform disaster recovery and testing • Implement Automation of tasks leveraging PowerShell / PowerCli / BASH • Provide project planning with the ability to follow organizational processes • Consistently communicate with client groups to determine needs • Consistent communication of project status to management and customers • Communications skills both written and verbal throughout a project and when providing support • Other duties / projects as assigned by the supervisor / manager Qualifications: • Required experience in the following hardware / software: Windows / RedHat Server operating systems Network Interface setup and configurations Microsoft Office Applications (including Visio) Required experience in the following data exchange protocols/tools: • SFTP, FTP, AS2, HTTP/HTTPS, API • Ability to analyze connection logs (either Penske software or those provided by a trading partner) • Beneficial to have experience in OFTP2, MQ • Beneficial to have experience in Kermit, BASH, Curl, Linux and Windows scripting languages • Security (certificates, keys, ciphers, protocol negotiation) • Basic communications infrastructure components (DNS, forward and reverse proxies) • Basic understanding of TCP/IP protocol network topology • Connection debugging tools (TCPDUMP, Wireshark) • Preferred experience in the following hardware / software: 3rd Party warehousing and transportation software products 3rd Party Data Exchange software from Cleo and Software AG • Soft Skills Requirements: Written and oral interpersonal communication skills Strong analytical skills and attention to detail Critical thinking Ability to provide coaching/mentoring to junior level associates Lead cross-functional teams for small and mid-size projects Ability to resolve conflict within a work group Problem solving Customer focus Ability to work independently or on a team Time management and prioritization Project management • Education and Experience Requirements: Bachelor's degree or equivalent experience Green Belt, Black Belt, Lean, or PMP certification preferred 7 years of functional and technical experience which should include at least 2 years of broad infrastructure design experience • Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Function: Software Engineering Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI
08/05/2026
Full time
Position Title: Senior Staff Systems Engineer - B2B Communications Description: Senior Staff Systems Engineer - B2B Communications Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) Senior Staff Systems Engineer - B2B Communications is responsible for working with various application owners, project leaders, vendors and customers responsible for establishing data exchange connections with trading partners (customers, vendors, and logistics companies) to facilitate integration of Penske and trading partner's applications and data. They need to configure, test, and provide on-going support for these connections. They are considered technical experts and are expected to work with cross functional teams to make technology recommendations and analyze system and infrastructure issues. Assist, and in some cases own, the setting of new infrastructure standards and best practices for designing complex infrastructure landscapes. Senior Staff Systems Engineer - B2B Communications evaluates and researches infrastructure technology H/W and S/W solutions and develops frameworks and recommends integration and deployment strategies based on business needs. They will be required to lead large IT based projects mainly focusing on new business startups, newly introduced technologies and system upgrades. Their efforts often require cross-functional involvement with various teams within and outside of IT. They are the owner for the development of standards and best practices and are a liaison between Technology Services and the rest of the IT department. Data Exchange Senior Staff Systems Engineer takes a broad picture approach and aligns the technology strategy with the business strategy and infrastructure roadmaps. Major Responsibilities: • Architecting, managing, maintenance, and support of Company's 3rd Party data exchange and integration technologies. • Ensures proper change management processes are always followed • Analyze system / software performance Adjust based on any identified problems Insure it is utilized at its highest capacity • Perform disaster recovery and testing • Implement Automation of tasks leveraging PowerShell / PowerCli / BASH • Provide project planning with the ability to follow organizational processes • Consistently communicate with client groups to determine needs • Consistent communication of project status to management and customers • Communications skills both written and verbal throughout a project and when providing support • Other duties / projects as assigned by the supervisor / manager Qualifications: • Required experience in the following hardware / software: Windows / RedHat Server operating systems Network Interface setup and configurations Microsoft Office Applications (including Visio) Required experience in the following data exchange protocols/tools: • SFTP, FTP, AS2, HTTP/HTTPS, API • Ability to analyze connection logs (either Penske software or those provided by a trading partner) • Beneficial to have experience in OFTP2, MQ • Beneficial to have experience in Kermit, BASH, Curl, Linux and Windows scripting languages • Security (certificates, keys, ciphers, protocol negotiation) • Basic communications infrastructure components (DNS, forward and reverse proxies) • Basic understanding of TCP/IP protocol network topology • Connection debugging tools (TCPDUMP, Wireshark) • Preferred experience in the following hardware / software: 3rd Party warehousing and transportation software products 3rd Party Data Exchange software from Cleo and Software AG • Soft Skills Requirements: Written and oral interpersonal communication skills Strong analytical skills and attention to detail Critical thinking Ability to provide coaching/mentoring to junior level associates Lead cross-functional teams for small and mid-size projects Ability to resolve conflict within a work group Problem solving Customer focus Ability to work independently or on a team Time management and prioritization Project management • Education and Experience Requirements: Bachelor's degree or equivalent experience Green Belt, Black Belt, Lean, or PMP certification preferred 7 years of functional and technical experience which should include at least 2 years of broad infrastructure design experience • Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Function: Software Engineering Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI
Remote Technical Product Support Engineers
University of Utah Salt Lake City, Utah
Remote Technical Product Support Engineers Job Summary Located in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing (UETN-IVC) system. The role provides timely troubleshooting, issue resolution, and user support for a wide range of distance learning and collaboration technologies used by educators, students, technology professionals, and partner organizations across Utah. Remote Technical Product Support Engineers Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. Assists in general management, maintenance, and connectivity for daily statewide IVC events. Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. Accomplishes projects and assignments at the request of UETN management and administration. Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Duties: • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. • Assists in general management, maintenance, and connectivity for daily statewide IVC events. • Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. • Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. • Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. • Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. • Accomplishes projects and assignments at the request of UETN management and administration. • Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. • Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Remote Technical Product Support Engineer, I Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires basic skill set and proficiency. Conducts work assignments as directed. Closely supervised with little latitude for independent judgment.Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.This is an Entry-Level position in the General Professional track.Job Code: P35121Grade: P13 Remote Technical Product Support Engineer, IITroubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track.Job Code: P35122Grade: P16 Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels: Remote Technical Product Support Engineer, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Remote Technical Product Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Preferences The ideal candidate will possess the following skill-sets and knowledge-base: A strong understanding of current network and video teleconferencing (VTC) protocols, standards, concepts, and trends. A capable knowledge of data network and VTC applications, software, and hardware technologies (Webex, Zoom, and theCisco acquired video technologies portfolio), as well as other vendor network and video-conferencing platforms and hardware. An applicable understanding of Cisco Expressway and VCS registration systems. An applicable understanding of various live streaming and recording technologies and processes. Demonstrable ability to remotely support statewide users of aforementioned technologies in a Tier 1 capacity. Exposure to and understanding of network video teleconferencing design and integration concepts. At least two years or more experience of troubleshooting duties in a technology related Help Desk/Call Center environment with the ability to implement, test, operate and troubleshoot audio and video-conferencing equipment. Bachelor's Degree preferred. Special Instructions Requisition Number: PRN45385B Full Time or Part Time? Full Time Work Schedule Summary: Work schedule will be 1 pm - 9 pm, with some variability based on work load and project needs. Department: 00336 - KUEN/Utah Education Network Location: Campus Pay Rate Range: 39,000 - 53,000 Close Date: 9/17/2026 Open Until Filled: To apply, visit jeid-9a909dc19a209f4b8bf6d2cd3
08/05/2026
Full time
Remote Technical Product Support Engineers Job Summary Located in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing (UETN-IVC) system. The role provides timely troubleshooting, issue resolution, and user support for a wide range of distance learning and collaboration technologies used by educators, students, technology professionals, and partner organizations across Utah. Remote Technical Product Support Engineers Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. Assists in general management, maintenance, and connectivity for daily statewide IVC events. Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. Accomplishes projects and assignments at the request of UETN management and administration. Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Duties: • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. • Assists in general management, maintenance, and connectivity for daily statewide IVC events. • Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. • Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. • Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. • Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. • Accomplishes projects and assignments at the request of UETN management and administration. • Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. • Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Remote Technical Product Support Engineer, I Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires basic skill set and proficiency. Conducts work assignments as directed. Closely supervised with little latitude for independent judgment.Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.This is an Entry-Level position in the General Professional track.Job Code: P35121Grade: P13 Remote Technical Product Support Engineer, IITroubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track.Job Code: P35122Grade: P16 Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels: Remote Technical Product Support Engineer, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Remote Technical Product Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Preferences The ideal candidate will possess the following skill-sets and knowledge-base: A strong understanding of current network and video teleconferencing (VTC) protocols, standards, concepts, and trends. A capable knowledge of data network and VTC applications, software, and hardware technologies (Webex, Zoom, and theCisco acquired video technologies portfolio), as well as other vendor network and video-conferencing platforms and hardware. An applicable understanding of Cisco Expressway and VCS registration systems. An applicable understanding of various live streaming and recording technologies and processes. Demonstrable ability to remotely support statewide users of aforementioned technologies in a Tier 1 capacity. Exposure to and understanding of network video teleconferencing design and integration concepts. At least two years or more experience of troubleshooting duties in a technology related Help Desk/Call Center environment with the ability to implement, test, operate and troubleshoot audio and video-conferencing equipment. Bachelor's Degree preferred. Special Instructions Requisition Number: PRN45385B Full Time or Part Time? Full Time Work Schedule Summary: Work schedule will be 1 pm - 9 pm, with some variability based on work load and project needs. Department: 00336 - KUEN/Utah Education Network Location: Campus Pay Rate Range: 39,000 - 53,000 Close Date: 9/17/2026 Open Until Filled: To apply, visit jeid-9a909dc19a209f4b8bf6d2cd3
Sr Software Engineer, Salesforce
Lennar Homes Irving, Texas
Senior Developer, Salesforce We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Senior Developer will be responsible for the overall analysis, architecture, design, implementation, and support of technology solutions within Lennar Corporation. As a member of the Salesforce Engineering team, the Senior Developer will be responsible for ensuring that the system accurately meets the defined expectations of the business, ensuring that proper functional and performance testing completed, and security requirements are considered by working with the project teams. The Senior Developer also must be able to identify and confirm technical design risks and develop mitigating approaches. The Senior Developer will mentor junior developers and provide guidance. The Senior Developer will collaborate closely with the Product Owners/Architects to design and implement solutions based upon customer requirements. May participate in Sprint Demos and provide Tier 3 support. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Capture, Design, and Implement Salesforce platform solutions using best practices through custom development Senior technical design sessions, document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and "how-to" assistance Proactively engage in continuous improvement efforts on application design, support, and practice development efforts to improve current business processes Executes unit, performance, and user acceptance tests to solutions to meet quality standards Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics Communicating risks to engineering staff through training and technical demonstration of vulnerabilities and secure design patterns Works with engineers and developers on solutions and integrations, provides hands-on expert level assistance on technical issues Ability to design and implement solutions on the Salesforce platform with industry best practices Ability to present to peers and senior management with clarity Independently solves technical problems in assigned area Requirements Minimum 6+ year's salesforce development experience Bachelor's Degree or Certified SF Admin/Platform Developer I certification required Certified Platform Developer II preferred Understanding of the Salesforce product suite, including Sales, Service, Marketing, and Experience Clouds Strong knowledge of Salesforce platform best practices, security model, coding, design guidelines and governor limit Understanding of systems architecture and ability to craft scalable solutions Strong knowledge on Apex, Visualforce, and Lightning Aura / LWC components Strong Experience with Declarative tools and detailed knowledge of Flows, object configuration, validation rules, and app builder Experience with Microsoft Visual Studio Code, Salesforce Lightning Design System, and the Salesforce Development Lifecycle Previous experience working in a SCRUM or agile environment preferred. Proficient in SOQL, SOSL, SQL, HTML, CSS, JavaScript Working experience in CICD, Git commands, GitHub source, Azure preferred Prior experience with other technologies like Java/.NET, Python, Node.js, React, Azure, AWS, NoSQL DBs is highly preferred Strong analytical, critical thinking, and troubleshooting skills Strong verbal and written communication skills Additional Skills: Diligent; acts promptly Interactive; maintains effective working relationships, supporting company leadership and team Readily embraces change Maintains a supportive and collaborative teamwork environment; encourages teamwork in others Engages with others and works with integrity and ethically; upholds organizational values Sensitive and responsive to internal and external needs; maintains a positive attitude, willing to seek solutions Demonstrates operational awareness in problem solving Understands the company's philosophy on diversity in the workplace Self-motivated with the ability to work independently as well as part of a team Trains junior associates on defined procedures and standards Must be flexible and readily adapt to changing priorities/tasks Ability to work under pressure, maintains composure and professionalism in a stressful situation Demonstrates an understanding of the links between business drivers and IT processes Begins to learn the market and major competitors Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
Senior Developer, Salesforce We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Senior Developer will be responsible for the overall analysis, architecture, design, implementation, and support of technology solutions within Lennar Corporation. As a member of the Salesforce Engineering team, the Senior Developer will be responsible for ensuring that the system accurately meets the defined expectations of the business, ensuring that proper functional and performance testing completed, and security requirements are considered by working with the project teams. The Senior Developer also must be able to identify and confirm technical design risks and develop mitigating approaches. The Senior Developer will mentor junior developers and provide guidance. The Senior Developer will collaborate closely with the Product Owners/Architects to design and implement solutions based upon customer requirements. May participate in Sprint Demos and provide Tier 3 support. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Capture, Design, and Implement Salesforce platform solutions using best practices through custom development Senior technical design sessions, document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and "how-to" assistance Proactively engage in continuous improvement efforts on application design, support, and practice development efforts to improve current business processes Executes unit, performance, and user acceptance tests to solutions to meet quality standards Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics Communicating risks to engineering staff through training and technical demonstration of vulnerabilities and secure design patterns Works with engineers and developers on solutions and integrations, provides hands-on expert level assistance on technical issues Ability to design and implement solutions on the Salesforce platform with industry best practices Ability to present to peers and senior management with clarity Independently solves technical problems in assigned area Requirements Minimum 6+ year's salesforce development experience Bachelor's Degree or Certified SF Admin/Platform Developer I certification required Certified Platform Developer II preferred Understanding of the Salesforce product suite, including Sales, Service, Marketing, and Experience Clouds Strong knowledge of Salesforce platform best practices, security model, coding, design guidelines and governor limit Understanding of systems architecture and ability to craft scalable solutions Strong knowledge on Apex, Visualforce, and Lightning Aura / LWC components Strong Experience with Declarative tools and detailed knowledge of Flows, object configuration, validation rules, and app builder Experience with Microsoft Visual Studio Code, Salesforce Lightning Design System, and the Salesforce Development Lifecycle Previous experience working in a SCRUM or agile environment preferred. Proficient in SOQL, SOSL, SQL, HTML, CSS, JavaScript Working experience in CICD, Git commands, GitHub source, Azure preferred Prior experience with other technologies like Java/.NET, Python, Node.js, React, Azure, AWS, NoSQL DBs is highly preferred Strong analytical, critical thinking, and troubleshooting skills Strong verbal and written communication skills Additional Skills: Diligent; acts promptly Interactive; maintains effective working relationships, supporting company leadership and team Readily embraces change Maintains a supportive and collaborative teamwork environment; encourages teamwork in others Engages with others and works with integrity and ethically; upholds organizational values Sensitive and responsive to internal and external needs; maintains a positive attitude, willing to seek solutions Demonstrates operational awareness in problem solving Understands the company's philosophy on diversity in the workplace Self-motivated with the ability to work independently as well as part of a team Trains junior associates on defined procedures and standards Must be flexible and readily adapt to changing priorities/tasks Ability to work under pressure, maintains composure and professionalism in a stressful situation Demonstrates an understanding of the links between business drivers and IT processes Begins to learn the market and major competitors Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Manager Professional Coding Integrity (FT salaried)
Blanchard Valley Health System Findlay, Ohio
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
08/05/2026
Full time
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
Audio Visual Specialist - Program Specialist 3
Tacoma Community College Tacoma, Washington
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC's mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary Serves as support for multimedia audio-visual equipment across the campus, primarily conference locations and larger venues. May provide classroom support as necessary and available. Provides tier 1 and 2 hardware and software support. Responsible for providing customers with technical and program assistance in preparation for, and during, key events on campus. Leads small projects, develops plans, and may install and configure systems independently or under supervision. Performs needs assessment and functions as liaison between Faculty, staff, and other members of the Information Systems department. Assists with the use of facilities by campus and community members for educational, cultural, and public functions. This is a non-permanent classified position with the approximate start and end date of Sept 1, 2026 - November 6, 2026 (this is subject to change). Maintains the multimedia equipment in meeting spaces, conference rooms, and large venues. Performs needs assessment. Provides training and readiness testing. Collaborates with a variety of stakeholders to provide input into Multimedia and conference room campus technology standard. Provide tier 1 and 2 hardware and software support. Monitors and enhances assigned areas by troubleshooting problems and replacing hardware or updating software. Insure that resources are operated in compliance with the college's Security standards, Acceptable Use Policy, and other applicable policies and standards. Assists in community and staff development activities through the use of audio, visual, video, and photographic equipment. Will be available to set up equipment for events, train customers, and be present during key campus events, including those conducted on weekends or evenings. Advises production managers, lighting and sound designers on the technical specifications of the facility to ensure proper implementation of approved technical designs. Maintain documentation adequate to insure operational continuity for assigned areas. Input new and complete existing trouble tickets. Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the College. Install, test, and troubleshoot systems. Document updates and methods utilized. Provide solutions troubleshooting problems or resolving questions Receive surplus inventory. Document assets. Arrange for disposal. Securely erase data and set to default state. Perform other duties as assigned. Education to Experience Equivalences: Associate's Degree = 2 years Bachelor's Degree = 4 years Master's Degree = 6 years Duties of the position require knowledge, skills, and abilities: Moderate knowledge of multimedia equipment, including equipment capabilities, troubleshooting, and implementation. Industry certification(s) in AV technologies is desired. Knowledge of troubleshooting and replacing hardware. Strong communication skills, organization, and the ability to serve a wide variety of internal and external customers. Perform testing to ensure optimal performance. Do online research through knowledge bases, forums, and other web-based areas to find solutions to technical problems or work directly through vendors. Excellent customer service skills and interpersonal skills. Excellent oral and written communication skills. Ability to handle sensitive and extensive confidential data. Problem-solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of the organization. Ability to learn and carry out college policies and practices. Workload management: Assisting customers while balancing workload to meet the needs of other areas of responsibility. Excellent customer service skills which include building and maintaining internal/external customer satisfaction. Appreciation of diversity and the benefits of being committed to cultural awareness and sensitivity in the workplace. Good working relationships with a diverse array of College employees. Effectively carry out work processes to achieve individual and organizational goals. Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner. Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions Communicate promptly and responsively to the needs of the department and college community. Duties of the position require experience: Associate's degree from an accredited college or university in information technology, media production, or related program -or- completion of an accredited vocational training program in information technology, media production or related program. Four years of experience performing duties such as running audio-visual equipment, providing training and creating documentation, diagnosis and troubleshooting, and providing customer or technical support. -OR- equivalent education and/or experience. Experience with and knowledge of Windows 10 or 11. Experience with and knowledge of troubleshooting moderate technical issues and creating documentation. Experience with knowledge base article creation, creating and responding to support requests. Conditions Of Employment The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff. Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Ability to lift, carry, move, and relocate objects weighing up to 30 lbs. Application Materials & Procedure Complete application packages must include the following: Tacoma Community College application Resume & cover letter. In your cover letter indicate how your background and experience meet the qualifications for this position. Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). Terms of Employment This is a non-permanent classified position approximately scheduled to work September 1, 2026 - November 11, 2026 (this is subject to change). There is a full-time to part-time schedule for this position. The full-time schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. The part-time schedule: Eight weeks planned; schedule to be determined. The salary is $59, 760 - $66,072. Flexibility in scheduling is required to meet the department's needs. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified". Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency . click apply for full job details
08/05/2026
Full time
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC's mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary Serves as support for multimedia audio-visual equipment across the campus, primarily conference locations and larger venues. May provide classroom support as necessary and available. Provides tier 1 and 2 hardware and software support. Responsible for providing customers with technical and program assistance in preparation for, and during, key events on campus. Leads small projects, develops plans, and may install and configure systems independently or under supervision. Performs needs assessment and functions as liaison between Faculty, staff, and other members of the Information Systems department. Assists with the use of facilities by campus and community members for educational, cultural, and public functions. This is a non-permanent classified position with the approximate start and end date of Sept 1, 2026 - November 6, 2026 (this is subject to change). Maintains the multimedia equipment in meeting spaces, conference rooms, and large venues. Performs needs assessment. Provides training and readiness testing. Collaborates with a variety of stakeholders to provide input into Multimedia and conference room campus technology standard. Provide tier 1 and 2 hardware and software support. Monitors and enhances assigned areas by troubleshooting problems and replacing hardware or updating software. Insure that resources are operated in compliance with the college's Security standards, Acceptable Use Policy, and other applicable policies and standards. Assists in community and staff development activities through the use of audio, visual, video, and photographic equipment. Will be available to set up equipment for events, train customers, and be present during key campus events, including those conducted on weekends or evenings. Advises production managers, lighting and sound designers on the technical specifications of the facility to ensure proper implementation of approved technical designs. Maintain documentation adequate to insure operational continuity for assigned areas. Input new and complete existing trouble tickets. Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the College. Install, test, and troubleshoot systems. Document updates and methods utilized. Provide solutions troubleshooting problems or resolving questions Receive surplus inventory. Document assets. Arrange for disposal. Securely erase data and set to default state. Perform other duties as assigned. Education to Experience Equivalences: Associate's Degree = 2 years Bachelor's Degree = 4 years Master's Degree = 6 years Duties of the position require knowledge, skills, and abilities: Moderate knowledge of multimedia equipment, including equipment capabilities, troubleshooting, and implementation. Industry certification(s) in AV technologies is desired. Knowledge of troubleshooting and replacing hardware. Strong communication skills, organization, and the ability to serve a wide variety of internal and external customers. Perform testing to ensure optimal performance. Do online research through knowledge bases, forums, and other web-based areas to find solutions to technical problems or work directly through vendors. Excellent customer service skills and interpersonal skills. Excellent oral and written communication skills. Ability to handle sensitive and extensive confidential data. Problem-solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of the organization. Ability to learn and carry out college policies and practices. Workload management: Assisting customers while balancing workload to meet the needs of other areas of responsibility. Excellent customer service skills which include building and maintaining internal/external customer satisfaction. Appreciation of diversity and the benefits of being committed to cultural awareness and sensitivity in the workplace. Good working relationships with a diverse array of College employees. Effectively carry out work processes to achieve individual and organizational goals. Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner. Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions Communicate promptly and responsively to the needs of the department and college community. Duties of the position require experience: Associate's degree from an accredited college or university in information technology, media production, or related program -or- completion of an accredited vocational training program in information technology, media production or related program. Four years of experience performing duties such as running audio-visual equipment, providing training and creating documentation, diagnosis and troubleshooting, and providing customer or technical support. -OR- equivalent education and/or experience. Experience with and knowledge of Windows 10 or 11. Experience with and knowledge of troubleshooting moderate technical issues and creating documentation. Experience with knowledge base article creation, creating and responding to support requests. Conditions Of Employment The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff. Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Ability to lift, carry, move, and relocate objects weighing up to 30 lbs. Application Materials & Procedure Complete application packages must include the following: Tacoma Community College application Resume & cover letter. In your cover letter indicate how your background and experience meet the qualifications for this position. Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). Terms of Employment This is a non-permanent classified position approximately scheduled to work September 1, 2026 - November 11, 2026 (this is subject to change). There is a full-time to part-time schedule for this position. The full-time schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. The part-time schedule: Eight weeks planned; schedule to be determined. The salary is $59, 760 - $66,072. Flexibility in scheduling is required to meet the department's needs. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified". Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency . click apply for full job details
Senior ServiceNow Developer
Capgemini Government Solutions LLC Mc Lean, Virginia
Capgemini Government Solutions (CGS) LLC is seeking a Senior ServiceNow Developer to join our team supporting a government client. You will have the chance to apply your extensive platform knowledge and development skills while working with a highly productive team delivering innovative technical solutions to address mission requirements and operational challenges for our clients. The successful applicant should be able to apply and share their knowledge with motivated and entrepreneurial teammates, while engaging a variety of stakeholders to develop solutions and deliver results to our clients. Job Responsibilities As a Sr. ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Lead investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Ability to obtain and maintain a Government Security Clearance. Associate degree or Equivalent experience. 5+ years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience leveraging ITSM and NowCreate toolsets to develop custom-scoped applications. Experience working in Agile development environments, and strong knowledge of Agile methodology and concepts. Understanding of database concepts, including SQL. Active ServiceNow Certified System Administrator (CSA) credential. Desired Qualifications: Candidates with current or prior Public Trust Suitability Determination at a federal agency preferred Strong communication and leadership skills. Knowledge and prior experience using UI Path automation tools. Active ServiceNow Certified Application Developer (CAD) credential Active or prior ServiceNow Certified Implementation Specialist (CIS) credential Ability to work collaboratively with cross-functional teams and client stakeholders. High level of attention to detail and excellent problem-solving skills. Demonstrated experience managing customer relationships, with emphasis on adaptability and integration of dynamic requirements to deliver client success. Continuous learning focus; maintaining solid understanding of the current/future ServiceNow platform capabilities and how they may be leveraged to address client challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120k - $150k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
08/05/2026
Full time
Capgemini Government Solutions (CGS) LLC is seeking a Senior ServiceNow Developer to join our team supporting a government client. You will have the chance to apply your extensive platform knowledge and development skills while working with a highly productive team delivering innovative technical solutions to address mission requirements and operational challenges for our clients. The successful applicant should be able to apply and share their knowledge with motivated and entrepreneurial teammates, while engaging a variety of stakeholders to develop solutions and deliver results to our clients. Job Responsibilities As a Sr. ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Lead investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Ability to obtain and maintain a Government Security Clearance. Associate degree or Equivalent experience. 5+ years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience leveraging ITSM and NowCreate toolsets to develop custom-scoped applications. Experience working in Agile development environments, and strong knowledge of Agile methodology and concepts. Understanding of database concepts, including SQL. Active ServiceNow Certified System Administrator (CSA) credential. Desired Qualifications: Candidates with current or prior Public Trust Suitability Determination at a federal agency preferred Strong communication and leadership skills. Knowledge and prior experience using UI Path automation tools. Active ServiceNow Certified Application Developer (CAD) credential Active or prior ServiceNow Certified Implementation Specialist (CIS) credential Ability to work collaboratively with cross-functional teams and client stakeholders. High level of attention to detail and excellent problem-solving skills. Demonstrated experience managing customer relationships, with emphasis on adaptability and integration of dynamic requirements to deliver client success. Continuous learning focus; maintaining solid understanding of the current/future ServiceNow platform capabilities and how they may be leveraged to address client challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120k - $150k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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