Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles. The Senior Product Manager is a customer-centric advocate for specific customers of products and systems and are responsible for identifying and executing against opportunities. Their main responsibility is to enhance the end-to-end experience with the goal of increasing customer satisfaction and positively impacting the company's revenue growth and other goals. Outcomes and Activities: This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member. Advocates for the end user and stakeholder by empathizing and understanding user needs, remaining focused on desired outcomes, and becoming the domain expert. Analyzes data through the lens of the customer and identifies goals, metrics/key performance indicators, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings, leading to continued improvement in owned metrics/key performance indicators. Creates an environment where the entire team is immersed in customer-first thinking and turns customer insights into actionable strategies and priorities across products. Takes ownership of business results and being a day-to-day decision maker, including communicating with and influencing key partners and stakeholders to deliver winning product experiences and outcomes. Conducts and monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Focuses on innovation and the disruption of status quo to identify improvements and new opportunities to gain a competitive advantage. Ensures the team is utilizing data with the right metrics to drive customer outcomes and ensures the right analysis is being done to prioritize appropriately. Effectively collaborates with technical and design teams to use the best modern technologies and deliver amazing products to market efficiently with quality. Has a deep understanding of product objectives and priorities and translates product concepts into user stories, epics, and other appropriate product deliverables while identifying and mitigating risks. Owns their product and is responsible for the delivery of that product and associated projects on time, on budget, on strategy, and with a superior level of quality and performance. Has a deep, end-to-end understanding of their products and how it fits into the business and is able to identify what impacts will occur due to other changes in the business. Proactively learns and recommends new technologies as a result of actively participating in technology/product forums as a product leader. Serves as the visionary to set vision and direction and champions high-impact outcomes; acts as a bridge between strategy and execution to translate plans into action, iterating as necessary. Champion of the end-to-end platform and is an expert in the systems and users they support; uses this knowledge to generate new ideas and support development, launch, and adoption of these new ideas. Drives continuous improvement of the product management process by documenting and reviewing processes and procedures. Consistently inspires, motivates and develops others beyond their immediate team and achieves high quality results through others, including cross-functional or virtual teams. Acts as a role model and provides peer coaching to develop other Product Managers. Competencies: The following items detail how you will be successful in this role. Customer-Centric: Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer's mindset before considering technical solutions. Deeply experienced in human centered design, design thinking and jobs to be done. Clearly defines customer benefits to accelerate decision making, understands how changes to the customer experience impacts backend processes and technologies and develops clear roadmaps that create pathways to action. Business-Focused: Integrates business analytics and operational excellence in every aspect of design and development. Analyzes data thru the lens of the customer and needs of the business and understands inputs, outputs and root causes. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes. Technology-Driven: Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with technical and design teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end platforms and how changes impact the enterprise, applications and the overall technical ecosystem. Transformational Leader: Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change. Requirements: College degree or recent equivalent experience in a related field. Minimum 7 years of experience as a Product Manager or related position. Customer-first mindset, always keeping the customer's interest in mind when making decisions. Hands-on experience managing all stages of the product life cycle. Integration mind-set and approach to ensure product dependencies and integration points are understood and delivered across product lines. Inherently curious, results-driven with the ability to make difficult decisions, ask probing questions and look for root causes, opportunities, and solutions. Strong written and oral communications skills, especially the ability to clarify and simplify complex topics. Organized self-starter who develops plans and is committed to hitting delivery dates; ability to perform with minimal supervision in a team environment. Experience working according to Agile principles, sprint-based approaches, taking a prioritized, pragmatic approach to ensure the correct product gets built and delivered on time. Experience using data mining tools, customer experience management software, and direct observation to identify user behavior, design, and refine product features. Demonstrated ability to improve business key performance indicators through product management. Basic knowledge of product proposals, product roadmaps and customer journey maps. Quick thinker, with an ability to understand and interpret information promptly and effectively. Excellent leadership and persuasion skills and the ability to lead through influence without direct authority. Experience interacting with people at all levels of an organization, including Executive Management. Proficiency with standard MS productivity tools (Office, Visio, and Project), web analytics and pathing tools (e.g. Google Analytics, Adobe Suite, Tea Leaf, Real Story), collaboration tools (e.g. Mural, Miro), Product management (e.g. Jira, Rally, etc.). Ability to travel 10%-25% of the time. Preferred Experience: Experience in fintech, marketplaces, lending, consumer auto financing, or SMB platforms. Targeted Compensation: $165,000 - $190,000 base salary + an annual bonus plan. INDCSLP This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk . click apply for full job details
08/05/2026
Full time
Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles. The Senior Product Manager is a customer-centric advocate for specific customers of products and systems and are responsible for identifying and executing against opportunities. Their main responsibility is to enhance the end-to-end experience with the goal of increasing customer satisfaction and positively impacting the company's revenue growth and other goals. Outcomes and Activities: This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member. Advocates for the end user and stakeholder by empathizing and understanding user needs, remaining focused on desired outcomes, and becoming the domain expert. Analyzes data through the lens of the customer and identifies goals, metrics/key performance indicators, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings, leading to continued improvement in owned metrics/key performance indicators. Creates an environment where the entire team is immersed in customer-first thinking and turns customer insights into actionable strategies and priorities across products. Takes ownership of business results and being a day-to-day decision maker, including communicating with and influencing key partners and stakeholders to deliver winning product experiences and outcomes. Conducts and monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Focuses on innovation and the disruption of status quo to identify improvements and new opportunities to gain a competitive advantage. Ensures the team is utilizing data with the right metrics to drive customer outcomes and ensures the right analysis is being done to prioritize appropriately. Effectively collaborates with technical and design teams to use the best modern technologies and deliver amazing products to market efficiently with quality. Has a deep understanding of product objectives and priorities and translates product concepts into user stories, epics, and other appropriate product deliverables while identifying and mitigating risks. Owns their product and is responsible for the delivery of that product and associated projects on time, on budget, on strategy, and with a superior level of quality and performance. Has a deep, end-to-end understanding of their products and how it fits into the business and is able to identify what impacts will occur due to other changes in the business. Proactively learns and recommends new technologies as a result of actively participating in technology/product forums as a product leader. Serves as the visionary to set vision and direction and champions high-impact outcomes; acts as a bridge between strategy and execution to translate plans into action, iterating as necessary. Champion of the end-to-end platform and is an expert in the systems and users they support; uses this knowledge to generate new ideas and support development, launch, and adoption of these new ideas. Drives continuous improvement of the product management process by documenting and reviewing processes and procedures. Consistently inspires, motivates and develops others beyond their immediate team and achieves high quality results through others, including cross-functional or virtual teams. Acts as a role model and provides peer coaching to develop other Product Managers. Competencies: The following items detail how you will be successful in this role. Customer-Centric: Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer's mindset before considering technical solutions. Deeply experienced in human centered design, design thinking and jobs to be done. Clearly defines customer benefits to accelerate decision making, understands how changes to the customer experience impacts backend processes and technologies and develops clear roadmaps that create pathways to action. Business-Focused: Integrates business analytics and operational excellence in every aspect of design and development. Analyzes data thru the lens of the customer and needs of the business and understands inputs, outputs and root causes. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes. Technology-Driven: Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with technical and design teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end platforms and how changes impact the enterprise, applications and the overall technical ecosystem. Transformational Leader: Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change. Requirements: College degree or recent equivalent experience in a related field. Minimum 7 years of experience as a Product Manager or related position. Customer-first mindset, always keeping the customer's interest in mind when making decisions. Hands-on experience managing all stages of the product life cycle. Integration mind-set and approach to ensure product dependencies and integration points are understood and delivered across product lines. Inherently curious, results-driven with the ability to make difficult decisions, ask probing questions and look for root causes, opportunities, and solutions. Strong written and oral communications skills, especially the ability to clarify and simplify complex topics. Organized self-starter who develops plans and is committed to hitting delivery dates; ability to perform with minimal supervision in a team environment. Experience working according to Agile principles, sprint-based approaches, taking a prioritized, pragmatic approach to ensure the correct product gets built and delivered on time. Experience using data mining tools, customer experience management software, and direct observation to identify user behavior, design, and refine product features. Demonstrated ability to improve business key performance indicators through product management. Basic knowledge of product proposals, product roadmaps and customer journey maps. Quick thinker, with an ability to understand and interpret information promptly and effectively. Excellent leadership and persuasion skills and the ability to lead through influence without direct authority. Experience interacting with people at all levels of an organization, including Executive Management. Proficiency with standard MS productivity tools (Office, Visio, and Project), web analytics and pathing tools (e.g. Google Analytics, Adobe Suite, Tea Leaf, Real Story), collaboration tools (e.g. Mural, Miro), Product management (e.g. Jira, Rally, etc.). Ability to travel 10%-25% of the time. Preferred Experience: Experience in fintech, marketplaces, lending, consumer auto financing, or SMB platforms. Targeted Compensation: $165,000 - $190,000 base salary + an annual bonus plan. INDCSLP This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk . click apply for full job details
DCS is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with multidisciplinary teams formed with exceptional employees. The DCS Air and Space Technology Sector is seeking a qualified candidate to apply advanced knowledge in the areas of software engineering, systems engineering, DevSecOps, and information technology for the technical design, development, modernization, integration, and sustainment of complex software systems supporting U.S. Department of Defense customers. As a member of our team, the successful candidate will support software development and modernization efforts in a secure DoD environment, including work associated with PlatformOne-aligned development practices, cloud-enabled software delivery, CI/CD pipelines, automated testing, secure coding, and mission application sustainment. This position requires an experienced technical contributor who can work under broadly defined direction, apply advanced engineering principles, and provide high-level technical guidance to engineers, managers, and customers. The candidate must be able to work independently and as part of a broader technical team. Successful candidates will have strong problem-solving skills, sound technical judgment, effective oral and written communication skills, and the ability to support complex software efforts in fast-paced mission environments. Essential Job Functions: Design, develop, test, integrate, and sustain software capabilities in support of DoD mission systems. Support modernization of existing applications, services, and user interfaces using current software engineering practices. Develop and maintain software components using object-oriented and web-based technologies. Support secure software development practices, including code quality analysis, vulnerability remediation, automated testing, and configuration management. Develop, maintain, and improve CI/CD pipelines and related software delivery processes. Support containerized or cloud-enabled software development environments, as required. Troubleshoot, analyze, and resolve complex software, integration, performance, and deployment issues. Work with engineers, managers, cybersecurity personnel, and customers to define requirements, assess technical approaches, and deliver mission-focused solutions. Provide technical guidance to software engineers and support disciplined development practices across the team. Prepare and maintain technical documentation, user documentation, installation guidance, and status materials. Support software deployments, testing activities, and operational sustainment in classified or controlled environments. Use initiative and independent judgment to develop solutions to complex technical problems. Perform additional duties as required. Required Skills: Due to the sensitivity of customer-related requirements, U.S. Citizenship is required. Active Top Secret security clearance, with the ability to maintain clearance eligibility. Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Systems Engineering, or a related technical discipline, and at least 12 years of related experience; or a Master's degree and at least 10 years of related experience; or a PhD and at least 7 years of related experience. Experience designing, developing, testing, and sustaining complex software systems, including PlatformOne. Experience supporting PlatformOne, Cloud One, Iron Bank, Big Bang, Kubernetes, OpenShift, Docker, Helm, or similar DoD cloud/container platforms. Experience with object-oriented software development and modern software engineering practices. Experience developing web-based applications, services, APIs, or enterprise software capabilities. Experience using source control, issue tracking, automated build, and software configuration management tools. Experience supporting secure software development, vulnerability remediation, or software assurance activities. Ability to work independently under broadly defined direction. Ability to provide technical guidance to engineers, managers, and customers. Excellent written and verbal communication skills. Ability to work effectively in a team environment. Desired Skills: Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, GitHub Actions, or similar technologies. Experience with DevSecOps principles, automated testing, static code analysis, vulnerability scanning, and secure deployment practices. Experience with Java, JavaScript, TypeScript, React, NodeJS, Python, C++, or similar development languages and frameworks. Experience with relational databases, SQL, data management, data integration, or enterprise service architectures. Experience with DoD cybersecurity requirements, RMF, ATO support, STIGs, or classified network deployment processes. Experience modernizing legacy applications or migrating older systems to current frameworks and architectures. Experience supporting Air Force, DoD, Intelligence Community, or mission-planning software systems. Experience working in Agile, Scrum, Kanban, or similar software development environments. Experience creating technical documentation, user guides, briefings, and status reports.
08/05/2026
Full time
DCS is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with multidisciplinary teams formed with exceptional employees. The DCS Air and Space Technology Sector is seeking a qualified candidate to apply advanced knowledge in the areas of software engineering, systems engineering, DevSecOps, and information technology for the technical design, development, modernization, integration, and sustainment of complex software systems supporting U.S. Department of Defense customers. As a member of our team, the successful candidate will support software development and modernization efforts in a secure DoD environment, including work associated with PlatformOne-aligned development practices, cloud-enabled software delivery, CI/CD pipelines, automated testing, secure coding, and mission application sustainment. This position requires an experienced technical contributor who can work under broadly defined direction, apply advanced engineering principles, and provide high-level technical guidance to engineers, managers, and customers. The candidate must be able to work independently and as part of a broader technical team. Successful candidates will have strong problem-solving skills, sound technical judgment, effective oral and written communication skills, and the ability to support complex software efforts in fast-paced mission environments. Essential Job Functions: Design, develop, test, integrate, and sustain software capabilities in support of DoD mission systems. Support modernization of existing applications, services, and user interfaces using current software engineering practices. Develop and maintain software components using object-oriented and web-based technologies. Support secure software development practices, including code quality analysis, vulnerability remediation, automated testing, and configuration management. Develop, maintain, and improve CI/CD pipelines and related software delivery processes. Support containerized or cloud-enabled software development environments, as required. Troubleshoot, analyze, and resolve complex software, integration, performance, and deployment issues. Work with engineers, managers, cybersecurity personnel, and customers to define requirements, assess technical approaches, and deliver mission-focused solutions. Provide technical guidance to software engineers and support disciplined development practices across the team. Prepare and maintain technical documentation, user documentation, installation guidance, and status materials. Support software deployments, testing activities, and operational sustainment in classified or controlled environments. Use initiative and independent judgment to develop solutions to complex technical problems. Perform additional duties as required. Required Skills: Due to the sensitivity of customer-related requirements, U.S. Citizenship is required. Active Top Secret security clearance, with the ability to maintain clearance eligibility. Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Systems Engineering, or a related technical discipline, and at least 12 years of related experience; or a Master's degree and at least 10 years of related experience; or a PhD and at least 7 years of related experience. Experience designing, developing, testing, and sustaining complex software systems, including PlatformOne. Experience supporting PlatformOne, Cloud One, Iron Bank, Big Bang, Kubernetes, OpenShift, Docker, Helm, or similar DoD cloud/container platforms. Experience with object-oriented software development and modern software engineering practices. Experience developing web-based applications, services, APIs, or enterprise software capabilities. Experience using source control, issue tracking, automated build, and software configuration management tools. Experience supporting secure software development, vulnerability remediation, or software assurance activities. Ability to work independently under broadly defined direction. Ability to provide technical guidance to engineers, managers, and customers. Excellent written and verbal communication skills. Ability to work effectively in a team environment. Desired Skills: Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, GitHub Actions, or similar technologies. Experience with DevSecOps principles, automated testing, static code analysis, vulnerability scanning, and secure deployment practices. Experience with Java, JavaScript, TypeScript, React, NodeJS, Python, C++, or similar development languages and frameworks. Experience with relational databases, SQL, data management, data integration, or enterprise service architectures. Experience with DoD cybersecurity requirements, RMF, ATO support, STIGs, or classified network deployment processes. Experience modernizing legacy applications or migrating older systems to current frameworks and architectures. Experience supporting Air Force, DoD, Intelligence Community, or mission-planning software systems. Experience working in Agile, Scrum, Kanban, or similar software development environments. Experience creating technical documentation, user guides, briefings, and status reports.
Integrated Data Services
Colorado Springs, Colorado
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently, IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Provide expertise in government finance Assist customers in properly structuring financial data Perform reconciliation between several systems Perform daily review of forecasts and accounting data Otherwise support a government financial office Knowledge and Skills: This position requires a minimum of five (5) years of government acquisition, finance or financial management, program management or related experience within a DoD organization. Comprehensive Cost and Requirement System (CCaR) experience and/or certification is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's degree in business management, engineering, computer science, mathematics, economics or other related discipline. Experience in lieu of education may be considered if the individual has seven (7) or more years of equivalent technical training or work/military experience. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $80,000 - $120,000 per year range The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agencies inquiries are not being accepted.
08/05/2026
Full time
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently, IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Provide expertise in government finance Assist customers in properly structuring financial data Perform reconciliation between several systems Perform daily review of forecasts and accounting data Otherwise support a government financial office Knowledge and Skills: This position requires a minimum of five (5) years of government acquisition, finance or financial management, program management or related experience within a DoD organization. Comprehensive Cost and Requirement System (CCaR) experience and/or certification is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's degree in business management, engineering, computer science, mathematics, economics or other related discipline. Experience in lieu of education may be considered if the individual has seven (7) or more years of equivalent technical training or work/military experience. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $80,000 - $120,000 per year range The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agencies inquiries are not being accepted.
Integrated Data Services
Colorado Springs, Colorado
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services, and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in DoD or government financial management processes, government financial and accounting systems, and reconciliation processes to provide support to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Assist customers in properly structuring financial data Manage the assigned project, including all aspects of service to and coordination with the Government customer Provide expertise in government finance: perform reconciliation between several systems, perform daily review of budget forecasts and accounting data, and otherwise support a government program management office Knowledge and Skills: This position requires a minimum of 10 years of government acquisition, finance or financial management, program management or related experience within a DoD organization Experience with Comprehensive Cost and Requirement System (CCaR) is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's from an accredited college or university in business management, engineering, computer science, mathematics, economics or other related discipline. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $90,000 - $115,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agency inquiries are not being accepted at this time.
08/05/2026
Full time
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services, and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in DoD or government financial management processes, government financial and accounting systems, and reconciliation processes to provide support to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Assist customers in properly structuring financial data Manage the assigned project, including all aspects of service to and coordination with the Government customer Provide expertise in government finance: perform reconciliation between several systems, perform daily review of budget forecasts and accounting data, and otherwise support a government program management office Knowledge and Skills: This position requires a minimum of 10 years of government acquisition, finance or financial management, program management or related experience within a DoD organization Experience with Comprehensive Cost and Requirement System (CCaR) is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's from an accredited college or university in business management, engineering, computer science, mathematics, economics or other related discipline. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $90,000 - $115,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agency inquiries are not being accepted at this time.
You will work across several verticals including health, business, education, transportation, employment, judicial, housing, agriculture and many more. This role demands a deep familiarity with the requirements and processes for complying with current and future accessibility standards as documented in WCAG, ADA, and Section 508. You will also support cross-functional teams who have responsibilities in the application of remediation efforts connected to your testing work. These teams include website administrators, content developers, platform engineers, and digital asset managers. You will be responsible for clearly communicating testing results to stakeholders as needed and be able to intelligently answer questions about your testing processes and results. This role requires strong QA practices, proactive problem-solving, and an ability to meet consistent project deadlines. Your work will help open up access to critical state services and change lives. Main Responsibilities NOTE: This is a testing-heavy role. Manual testing of digital assets is the primary responsibility of this position. Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility Maintain and organize testing data to allow for focused application of remediation efforts Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues This role will support the State's enterprise initiative for accessibility optimization. To better understand the needs, we broke down additional responsibilities into seven main areas. Assessment • Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need • Develop test cases and improve testing protocols, to allow for the deepest discovery of issues • Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions • Evaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital services Documentation • Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey • Support performance scoring, compliance tracking, and analysis reports • Align with State Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements Testing/QA • Execute and iterate manual accessibility testing for all state digital assets, before and after remediation • Integrate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work Communication • Clearly communicate testing outcomes and provide expertise to help stakeholders understand results • Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts • Establish and maintain effective relationships across multiple teams to help support accessibility work at the State. Maintaining • Maintain test libraries, testing standards, tool configurations, data repositories, and reporting frameworks to help support the state's ongoing governance of accessibility standards • Mentor internal team members and agency staff on accessibility standards and testing approaches to promote sustainability and skills transfer • Stay on top of the latest changes in WCAG, ADA, and Section 508 standards, and document and apply adjustments to testing practices to accommodate these changes Required Knowledge, Skills, and Ability • Bachelor's degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction • 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods • 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices • Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards • Strong proficiency in HTML, ARIA, and semantic markup knowledge • Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams • Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems • Strong understanding of responsive web design principles, techniques, and frameworks • Experience testing and assessing accessibility issues on internal business processes, including case management and data collection systems • Creative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and tools • Can work both independently and collaboratively to help advance a program's accessibility standards • Experience as a mentor or coach for other product and service testers to promote stronger consistency and standards • Strong interpersonal and communication skills, including the ability to clearly present data and analysis, as well as the ability to receive feedback on your work • Expert in facilitating the integration of test data to support analysis and remediation processes • Strong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areas • Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services. Able to facilitate discussions and solutions Preferred Skills & Qualifications Experience with software like Axe, WebAIM, SiteImprove, and Sitebulb Experience with browser devtools and accessibility extensions: Axe, WAVE, ARC Toolkit • Strong written and oral communication skills, and responsiveness to leadership and stakeholder requests • Strong organizational skills and experience with project tracking software, along with experience in agile processes and project development best practices • Experience in balancing a diverse workload of projects, with varying complexities and unique needs • Excellent time management skills, with an ability to commit and deliver on project goals, timelines, and target dates • Ability to work independently as well as part of a team to reach program goals and meet dynamic business objectives Ability to engage in rigid practices for accessibility testing, while maintaining flexibility for ad-hoc needs • Strong proficiency with MS Suite (Word, Excel, PowerPoint), Microsoft Teams, Outlook, and Zoom Other Desired Skills Experience in testing complex systems that use standard technologies (HTML, CSS, JavaScript, SQL, jQuery) Experience in accessibility compliance for chatbots and other customer communication tools Experience in accessibility compliance for analog formats like Word, Powerpoint, and print marketing assets Experience with digital forms and documents remediation to meet accessibility standards Experience with Sitecore, Salesforce, Adobe XD, and Jira/Confluence Knowledge of multiple testing, analysis, data visualization tools Desired Certifications One or more of the following: • IAAP certification (CPACC, WAS, etc.) • PMP certification • DHS Trusted Tester certification • Deque University • Section 508 Administrative Considerations The Digital Accessibility Tester will work on a high functioning team within the state's Digital Government group. They will be part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with digital asset Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement. The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided. Use of State Resources: The contractor will be provided with a virtual desktop environment that will allow the contractor to use their own computer to access and engage with State systems. Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
08/05/2026
Full time
You will work across several verticals including health, business, education, transportation, employment, judicial, housing, agriculture and many more. This role demands a deep familiarity with the requirements and processes for complying with current and future accessibility standards as documented in WCAG, ADA, and Section 508. You will also support cross-functional teams who have responsibilities in the application of remediation efforts connected to your testing work. These teams include website administrators, content developers, platform engineers, and digital asset managers. You will be responsible for clearly communicating testing results to stakeholders as needed and be able to intelligently answer questions about your testing processes and results. This role requires strong QA practices, proactive problem-solving, and an ability to meet consistent project deadlines. Your work will help open up access to critical state services and change lives. Main Responsibilities NOTE: This is a testing-heavy role. Manual testing of digital assets is the primary responsibility of this position. Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility Maintain and organize testing data to allow for focused application of remediation efforts Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues This role will support the State's enterprise initiative for accessibility optimization. To better understand the needs, we broke down additional responsibilities into seven main areas. Assessment • Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need • Develop test cases and improve testing protocols, to allow for the deepest discovery of issues • Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions • Evaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital services Documentation • Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey • Support performance scoring, compliance tracking, and analysis reports • Align with State Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements Testing/QA • Execute and iterate manual accessibility testing for all state digital assets, before and after remediation • Integrate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work Communication • Clearly communicate testing outcomes and provide expertise to help stakeholders understand results • Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts • Establish and maintain effective relationships across multiple teams to help support accessibility work at the State. Maintaining • Maintain test libraries, testing standards, tool configurations, data repositories, and reporting frameworks to help support the state's ongoing governance of accessibility standards • Mentor internal team members and agency staff on accessibility standards and testing approaches to promote sustainability and skills transfer • Stay on top of the latest changes in WCAG, ADA, and Section 508 standards, and document and apply adjustments to testing practices to accommodate these changes Required Knowledge, Skills, and Ability • Bachelor's degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction • 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods • 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices • Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards • Strong proficiency in HTML, ARIA, and semantic markup knowledge • Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams • Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems • Strong understanding of responsive web design principles, techniques, and frameworks • Experience testing and assessing accessibility issues on internal business processes, including case management and data collection systems • Creative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and tools • Can work both independently and collaboratively to help advance a program's accessibility standards • Experience as a mentor or coach for other product and service testers to promote stronger consistency and standards • Strong interpersonal and communication skills, including the ability to clearly present data and analysis, as well as the ability to receive feedback on your work • Expert in facilitating the integration of test data to support analysis and remediation processes • Strong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areas • Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services. Able to facilitate discussions and solutions Preferred Skills & Qualifications Experience with software like Axe, WebAIM, SiteImprove, and Sitebulb Experience with browser devtools and accessibility extensions: Axe, WAVE, ARC Toolkit • Strong written and oral communication skills, and responsiveness to leadership and stakeholder requests • Strong organizational skills and experience with project tracking software, along with experience in agile processes and project development best practices • Experience in balancing a diverse workload of projects, with varying complexities and unique needs • Excellent time management skills, with an ability to commit and deliver on project goals, timelines, and target dates • Ability to work independently as well as part of a team to reach program goals and meet dynamic business objectives Ability to engage in rigid practices for accessibility testing, while maintaining flexibility for ad-hoc needs • Strong proficiency with MS Suite (Word, Excel, PowerPoint), Microsoft Teams, Outlook, and Zoom Other Desired Skills Experience in testing complex systems that use standard technologies (HTML, CSS, JavaScript, SQL, jQuery) Experience in accessibility compliance for chatbots and other customer communication tools Experience in accessibility compliance for analog formats like Word, Powerpoint, and print marketing assets Experience with digital forms and documents remediation to meet accessibility standards Experience with Sitecore, Salesforce, Adobe XD, and Jira/Confluence Knowledge of multiple testing, analysis, data visualization tools Desired Certifications One or more of the following: • IAAP certification (CPACC, WAS, etc.) • PMP certification • DHS Trusted Tester certification • Deque University • Section 508 Administrative Considerations The Digital Accessibility Tester will work on a high functioning team within the state's Digital Government group. They will be part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with digital asset Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement. The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided. Use of State Resources: The contractor will be provided with a virtual desktop environment that will allow the contractor to use their own computer to access and engage with State systems. Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
JT4 SkillBridge Program - Programmer/Computer Scientist Internship About SkillBridge Note: This opportunity is open to transitioning military members only. Non-service members will not be considered for this position. JT4 is partnered with the U.S. Department of War's SkillBridge Program, which is designed to provide internship opportunities to transitioning military personnel during their final 6 months of service, thus preparing them for a full-time civilian position once they separate. JT4's SkillBridge Programmer Internship is a unique 60-90 day opportunity for transitioning service members to obtain thorough OTJ (on the job) training from JT4's top technical SME's. During the internship, the service member will be provided a training plan outlining weekly tasks and goals to be accomplished. The goal of the internship is to prepare the transitioning service member for a full-time Programmer role at JT4. Some examples of required Programmer duties and responsibilities are outlined below. Important: While the program is designed to prepare the service member for a full-time, civilian position, JT4 has no obligation to hire the intern on full-time or to continue the internship if it is determined that the intern does not meet expectations. ABOUT JT4, LLC JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Under immediate supervision, converts data from project specifications and statement of problem and procedures to create or modify computer programs requiring and applying basic knowledge of programming techniques and computer systems. Employee will be responsible to perform the following functions/duties: Prepares flowcharts and diagrams to illustrate a sequence of steps that a program must follow and to describe logical operations involved Converts project specifications into a sequence of detailed instructions and logical steps for coding into a language readable by computers, applying knowledge of computer programming techniques and computer languages Designs and writes basic to moderately complex computer programs Uses computer-aided software tools, such as flowchart design and code generation, in each stage of system development Operates computer system to check out programs, troubleshoot and test systems Monitors performance of programs after implementation Analyzes, reviews, and alters computer programs to increase operating efficiency or to adapt to new requirements Prepares documentation to describe program development, logic, coding, and corrections Assists in developing user manuals to describe installation and operating procedures Provides technical assistance to program users as required Provides occasional work direction to subordinate department employees Performs related work as required. REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates degree in Computer Programming or a related field; or equivalent technical training from an accredited academic institution, completion of a recognized certification program, or equivalent experience and demonstrated skills, knowledge, and technical competence in computer programming. Must have demonstrated proficiency at a basic level with required computer languages and a basic understanding of computer systems including networks, servers, and personal computers. In addition, a Programmer I must possess the following qualifications: Must possess some planning and organizing skills and demonstrate the ability to work under deadlines Must possess verbal and written communication skills sufficient to permit interaction with other employees as well as taking work direction from senior unit personnel Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license DESIRED QUALIFICATIONS Strong foundation in C, C++, or C# Ideally 2+ years of practical programming experience OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Typical office environment with no unusual hazards, occasional lifting (up to 20 pounds), constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSD12; A1412TW
08/05/2026
Full time
JT4 SkillBridge Program - Programmer/Computer Scientist Internship About SkillBridge Note: This opportunity is open to transitioning military members only. Non-service members will not be considered for this position. JT4 is partnered with the U.S. Department of War's SkillBridge Program, which is designed to provide internship opportunities to transitioning military personnel during their final 6 months of service, thus preparing them for a full-time civilian position once they separate. JT4's SkillBridge Programmer Internship is a unique 60-90 day opportunity for transitioning service members to obtain thorough OTJ (on the job) training from JT4's top technical SME's. During the internship, the service member will be provided a training plan outlining weekly tasks and goals to be accomplished. The goal of the internship is to prepare the transitioning service member for a full-time Programmer role at JT4. Some examples of required Programmer duties and responsibilities are outlined below. Important: While the program is designed to prepare the service member for a full-time, civilian position, JT4 has no obligation to hire the intern on full-time or to continue the internship if it is determined that the intern does not meet expectations. ABOUT JT4, LLC JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Under immediate supervision, converts data from project specifications and statement of problem and procedures to create or modify computer programs requiring and applying basic knowledge of programming techniques and computer systems. Employee will be responsible to perform the following functions/duties: Prepares flowcharts and diagrams to illustrate a sequence of steps that a program must follow and to describe logical operations involved Converts project specifications into a sequence of detailed instructions and logical steps for coding into a language readable by computers, applying knowledge of computer programming techniques and computer languages Designs and writes basic to moderately complex computer programs Uses computer-aided software tools, such as flowchart design and code generation, in each stage of system development Operates computer system to check out programs, troubleshoot and test systems Monitors performance of programs after implementation Analyzes, reviews, and alters computer programs to increase operating efficiency or to adapt to new requirements Prepares documentation to describe program development, logic, coding, and corrections Assists in developing user manuals to describe installation and operating procedures Provides technical assistance to program users as required Provides occasional work direction to subordinate department employees Performs related work as required. REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates degree in Computer Programming or a related field; or equivalent technical training from an accredited academic institution, completion of a recognized certification program, or equivalent experience and demonstrated skills, knowledge, and technical competence in computer programming. Must have demonstrated proficiency at a basic level with required computer languages and a basic understanding of computer systems including networks, servers, and personal computers. In addition, a Programmer I must possess the following qualifications: Must possess some planning and organizing skills and demonstrate the ability to work under deadlines Must possess verbal and written communication skills sufficient to permit interaction with other employees as well as taking work direction from senior unit personnel Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license DESIRED QUALIFICATIONS Strong foundation in C, C++, or C# Ideally 2+ years of practical programming experience OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Typical office environment with no unusual hazards, occasional lifting (up to 20 pounds), constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSD12; A1412TW
Position Title: Senior Staff Systems Engineer - B2B Communications Description: Senior Staff Systems Engineer - B2B Communications Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) Senior Staff Systems Engineer - B2B Communications is responsible for working with various application owners, project leaders, vendors and customers responsible for establishing data exchange connections with trading partners (customers, vendors, and logistics companies) to facilitate integration of Penske and trading partner's applications and data. They need to configure, test, and provide on-going support for these connections. They are considered technical experts and are expected to work with cross functional teams to make technology recommendations and analyze system and infrastructure issues. Assist, and in some cases own, the setting of new infrastructure standards and best practices for designing complex infrastructure landscapes. Senior Staff Systems Engineer - B2B Communications evaluates and researches infrastructure technology H/W and S/W solutions and develops frameworks and recommends integration and deployment strategies based on business needs. They will be required to lead large IT based projects mainly focusing on new business startups, newly introduced technologies and system upgrades. Their efforts often require cross-functional involvement with various teams within and outside of IT. They are the owner for the development of standards and best practices and are a liaison between Technology Services and the rest of the IT department. Data Exchange Senior Staff Systems Engineer takes a broad picture approach and aligns the technology strategy with the business strategy and infrastructure roadmaps. Major Responsibilities: • Architecting, managing, maintenance, and support of Company's 3rd Party data exchange and integration technologies. • Ensures proper change management processes are always followed • Analyze system / software performance Adjust based on any identified problems Insure it is utilized at its highest capacity • Perform disaster recovery and testing • Implement Automation of tasks leveraging PowerShell / PowerCli / BASH • Provide project planning with the ability to follow organizational processes • Consistently communicate with client groups to determine needs • Consistent communication of project status to management and customers • Communications skills both written and verbal throughout a project and when providing support • Other duties / projects as assigned by the supervisor / manager Qualifications: • Required experience in the following hardware / software: Windows / RedHat Server operating systems Network Interface setup and configurations Microsoft Office Applications (including Visio) Required experience in the following data exchange protocols/tools: • SFTP, FTP, AS2, HTTP/HTTPS, API • Ability to analyze connection logs (either Penske software or those provided by a trading partner) • Beneficial to have experience in OFTP2, MQ • Beneficial to have experience in Kermit, BASH, Curl, Linux and Windows scripting languages • Security (certificates, keys, ciphers, protocol negotiation) • Basic communications infrastructure components (DNS, forward and reverse proxies) • Basic understanding of TCP/IP protocol network topology • Connection debugging tools (TCPDUMP, Wireshark) • Preferred experience in the following hardware / software: 3rd Party warehousing and transportation software products 3rd Party Data Exchange software from Cleo and Software AG • Soft Skills Requirements: Written and oral interpersonal communication skills Strong analytical skills and attention to detail Critical thinking Ability to provide coaching/mentoring to junior level associates Lead cross-functional teams for small and mid-size projects Ability to resolve conflict within a work group Problem solving Customer focus Ability to work independently or on a team Time management and prioritization Project management • Education and Experience Requirements: Bachelor's degree or equivalent experience Green Belt, Black Belt, Lean, or PMP certification preferred 7 years of functional and technical experience which should include at least 2 years of broad infrastructure design experience • Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Function: Software Engineering Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI
08/05/2026
Full time
Position Title: Senior Staff Systems Engineer - B2B Communications Description: Senior Staff Systems Engineer - B2B Communications Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) Senior Staff Systems Engineer - B2B Communications is responsible for working with various application owners, project leaders, vendors and customers responsible for establishing data exchange connections with trading partners (customers, vendors, and logistics companies) to facilitate integration of Penske and trading partner's applications and data. They need to configure, test, and provide on-going support for these connections. They are considered technical experts and are expected to work with cross functional teams to make technology recommendations and analyze system and infrastructure issues. Assist, and in some cases own, the setting of new infrastructure standards and best practices for designing complex infrastructure landscapes. Senior Staff Systems Engineer - B2B Communications evaluates and researches infrastructure technology H/W and S/W solutions and develops frameworks and recommends integration and deployment strategies based on business needs. They will be required to lead large IT based projects mainly focusing on new business startups, newly introduced technologies and system upgrades. Their efforts often require cross-functional involvement with various teams within and outside of IT. They are the owner for the development of standards and best practices and are a liaison between Technology Services and the rest of the IT department. Data Exchange Senior Staff Systems Engineer takes a broad picture approach and aligns the technology strategy with the business strategy and infrastructure roadmaps. Major Responsibilities: • Architecting, managing, maintenance, and support of Company's 3rd Party data exchange and integration technologies. • Ensures proper change management processes are always followed • Analyze system / software performance Adjust based on any identified problems Insure it is utilized at its highest capacity • Perform disaster recovery and testing • Implement Automation of tasks leveraging PowerShell / PowerCli / BASH • Provide project planning with the ability to follow organizational processes • Consistently communicate with client groups to determine needs • Consistent communication of project status to management and customers • Communications skills both written and verbal throughout a project and when providing support • Other duties / projects as assigned by the supervisor / manager Qualifications: • Required experience in the following hardware / software: Windows / RedHat Server operating systems Network Interface setup and configurations Microsoft Office Applications (including Visio) Required experience in the following data exchange protocols/tools: • SFTP, FTP, AS2, HTTP/HTTPS, API • Ability to analyze connection logs (either Penske software or those provided by a trading partner) • Beneficial to have experience in OFTP2, MQ • Beneficial to have experience in Kermit, BASH, Curl, Linux and Windows scripting languages • Security (certificates, keys, ciphers, protocol negotiation) • Basic communications infrastructure components (DNS, forward and reverse proxies) • Basic understanding of TCP/IP protocol network topology • Connection debugging tools (TCPDUMP, Wireshark) • Preferred experience in the following hardware / software: 3rd Party warehousing and transportation software products 3rd Party Data Exchange software from Cleo and Software AG • Soft Skills Requirements: Written and oral interpersonal communication skills Strong analytical skills and attention to detail Critical thinking Ability to provide coaching/mentoring to junior level associates Lead cross-functional teams for small and mid-size projects Ability to resolve conflict within a work group Problem solving Customer focus Ability to work independently or on a team Time management and prioritization Project management • Education and Experience Requirements: Bachelor's degree or equivalent experience Green Belt, Black Belt, Lean, or PMP certification preferred 7 years of functional and technical experience which should include at least 2 years of broad infrastructure design experience • Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Function: Software Engineering Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI
Remote Technical Product Support Engineers Job Summary Located in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing (UETN-IVC) system. The role provides timely troubleshooting, issue resolution, and user support for a wide range of distance learning and collaboration technologies used by educators, students, technology professionals, and partner organizations across Utah. Remote Technical Product Support Engineers Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. Assists in general management, maintenance, and connectivity for daily statewide IVC events. Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. Accomplishes projects and assignments at the request of UETN management and administration. Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Duties: • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. • Assists in general management, maintenance, and connectivity for daily statewide IVC events. • Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. • Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. • Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. • Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. • Accomplishes projects and assignments at the request of UETN management and administration. • Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. • Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Remote Technical Product Support Engineer, I Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires basic skill set and proficiency. Conducts work assignments as directed. Closely supervised with little latitude for independent judgment.Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.This is an Entry-Level position in the General Professional track.Job Code: P35121Grade: P13 Remote Technical Product Support Engineer, IITroubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track.Job Code: P35122Grade: P16 Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels: Remote Technical Product Support Engineer, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Remote Technical Product Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Preferences The ideal candidate will possess the following skill-sets and knowledge-base: A strong understanding of current network and video teleconferencing (VTC) protocols, standards, concepts, and trends. A capable knowledge of data network and VTC applications, software, and hardware technologies (Webex, Zoom, and theCisco acquired video technologies portfolio), as well as other vendor network and video-conferencing platforms and hardware. An applicable understanding of Cisco Expressway and VCS registration systems. An applicable understanding of various live streaming and recording technologies and processes. Demonstrable ability to remotely support statewide users of aforementioned technologies in a Tier 1 capacity. Exposure to and understanding of network video teleconferencing design and integration concepts. At least two years or more experience of troubleshooting duties in a technology related Help Desk/Call Center environment with the ability to implement, test, operate and troubleshoot audio and video-conferencing equipment. Bachelor's Degree preferred. Special Instructions Requisition Number: PRN45385B Full Time or Part Time? Full Time Work Schedule Summary: Work schedule will be 1 pm - 9 pm, with some variability based on work load and project needs. Department: 00336 - KUEN/Utah Education Network Location: Campus Pay Rate Range: 39,000 - 53,000 Close Date: 9/17/2026 Open Until Filled: To apply, visit jeid-9a909dc19a209f4b8bf6d2cd3
08/05/2026
Full time
Remote Technical Product Support Engineers Job Summary Located in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing (UETN-IVC) system. The role provides timely troubleshooting, issue resolution, and user support for a wide range of distance learning and collaboration technologies used by educators, students, technology professionals, and partner organizations across Utah. Remote Technical Product Support Engineers Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. Assists in general management, maintenance, and connectivity for daily statewide IVC events. Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. Accomplishes projects and assignments at the request of UETN management and administration. Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Duties: • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. • Assists in general management, maintenance, and connectivity for daily statewide IVC events. • Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. • Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. • Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. • Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. • Accomplishes projects and assignments at the request of UETN management and administration. • Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. • Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Remote Technical Product Support Engineer, I Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires basic skill set and proficiency. Conducts work assignments as directed. Closely supervised with little latitude for independent judgment.Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.This is an Entry-Level position in the General Professional track.Job Code: P35121Grade: P13 Remote Technical Product Support Engineer, IITroubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track.Job Code: P35122Grade: P16 Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels: Remote Technical Product Support Engineer, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Remote Technical Product Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Preferences The ideal candidate will possess the following skill-sets and knowledge-base: A strong understanding of current network and video teleconferencing (VTC) protocols, standards, concepts, and trends. A capable knowledge of data network and VTC applications, software, and hardware technologies (Webex, Zoom, and theCisco acquired video technologies portfolio), as well as other vendor network and video-conferencing platforms and hardware. An applicable understanding of Cisco Expressway and VCS registration systems. An applicable understanding of various live streaming and recording technologies and processes. Demonstrable ability to remotely support statewide users of aforementioned technologies in a Tier 1 capacity. Exposure to and understanding of network video teleconferencing design and integration concepts. At least two years or more experience of troubleshooting duties in a technology related Help Desk/Call Center environment with the ability to implement, test, operate and troubleshoot audio and video-conferencing equipment. Bachelor's Degree preferred. Special Instructions Requisition Number: PRN45385B Full Time or Part Time? Full Time Work Schedule Summary: Work schedule will be 1 pm - 9 pm, with some variability based on work load and project needs. Department: 00336 - KUEN/Utah Education Network Location: Campus Pay Rate Range: 39,000 - 53,000 Close Date: 9/17/2026 Open Until Filled: To apply, visit jeid-9a909dc19a209f4b8bf6d2cd3
Senior Developer, Salesforce We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Senior Developer will be responsible for the overall analysis, architecture, design, implementation, and support of technology solutions within Lennar Corporation. As a member of the Salesforce Engineering team, the Senior Developer will be responsible for ensuring that the system accurately meets the defined expectations of the business, ensuring that proper functional and performance testing completed, and security requirements are considered by working with the project teams. The Senior Developer also must be able to identify and confirm technical design risks and develop mitigating approaches. The Senior Developer will mentor junior developers and provide guidance. The Senior Developer will collaborate closely with the Product Owners/Architects to design and implement solutions based upon customer requirements. May participate in Sprint Demos and provide Tier 3 support. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Capture, Design, and Implement Salesforce platform solutions using best practices through custom development Senior technical design sessions, document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and "how-to" assistance Proactively engage in continuous improvement efforts on application design, support, and practice development efforts to improve current business processes Executes unit, performance, and user acceptance tests to solutions to meet quality standards Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics Communicating risks to engineering staff through training and technical demonstration of vulnerabilities and secure design patterns Works with engineers and developers on solutions and integrations, provides hands-on expert level assistance on technical issues Ability to design and implement solutions on the Salesforce platform with industry best practices Ability to present to peers and senior management with clarity Independently solves technical problems in assigned area Requirements Minimum 6+ year's salesforce development experience Bachelor's Degree or Certified SF Admin/Platform Developer I certification required Certified Platform Developer II preferred Understanding of the Salesforce product suite, including Sales, Service, Marketing, and Experience Clouds Strong knowledge of Salesforce platform best practices, security model, coding, design guidelines and governor limit Understanding of systems architecture and ability to craft scalable solutions Strong knowledge on Apex, Visualforce, and Lightning Aura / LWC components Strong Experience with Declarative tools and detailed knowledge of Flows, object configuration, validation rules, and app builder Experience with Microsoft Visual Studio Code, Salesforce Lightning Design System, and the Salesforce Development Lifecycle Previous experience working in a SCRUM or agile environment preferred. Proficient in SOQL, SOSL, SQL, HTML, CSS, JavaScript Working experience in CICD, Git commands, GitHub source, Azure preferred Prior experience with other technologies like Java/.NET, Python, Node.js, React, Azure, AWS, NoSQL DBs is highly preferred Strong analytical, critical thinking, and troubleshooting skills Strong verbal and written communication skills Additional Skills: Diligent; acts promptly Interactive; maintains effective working relationships, supporting company leadership and team Readily embraces change Maintains a supportive and collaborative teamwork environment; encourages teamwork in others Engages with others and works with integrity and ethically; upholds organizational values Sensitive and responsive to internal and external needs; maintains a positive attitude, willing to seek solutions Demonstrates operational awareness in problem solving Understands the company's philosophy on diversity in the workplace Self-motivated with the ability to work independently as well as part of a team Trains junior associates on defined procedures and standards Must be flexible and readily adapt to changing priorities/tasks Ability to work under pressure, maintains composure and professionalism in a stressful situation Demonstrates an understanding of the links between business drivers and IT processes Begins to learn the market and major competitors Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
Senior Developer, Salesforce We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Senior Developer will be responsible for the overall analysis, architecture, design, implementation, and support of technology solutions within Lennar Corporation. As a member of the Salesforce Engineering team, the Senior Developer will be responsible for ensuring that the system accurately meets the defined expectations of the business, ensuring that proper functional and performance testing completed, and security requirements are considered by working with the project teams. The Senior Developer also must be able to identify and confirm technical design risks and develop mitigating approaches. The Senior Developer will mentor junior developers and provide guidance. The Senior Developer will collaborate closely with the Product Owners/Architects to design and implement solutions based upon customer requirements. May participate in Sprint Demos and provide Tier 3 support. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Capture, Design, and Implement Salesforce platform solutions using best practices through custom development Senior technical design sessions, document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and "how-to" assistance Proactively engage in continuous improvement efforts on application design, support, and practice development efforts to improve current business processes Executes unit, performance, and user acceptance tests to solutions to meet quality standards Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics Communicating risks to engineering staff through training and technical demonstration of vulnerabilities and secure design patterns Works with engineers and developers on solutions and integrations, provides hands-on expert level assistance on technical issues Ability to design and implement solutions on the Salesforce platform with industry best practices Ability to present to peers and senior management with clarity Independently solves technical problems in assigned area Requirements Minimum 6+ year's salesforce development experience Bachelor's Degree or Certified SF Admin/Platform Developer I certification required Certified Platform Developer II preferred Understanding of the Salesforce product suite, including Sales, Service, Marketing, and Experience Clouds Strong knowledge of Salesforce platform best practices, security model, coding, design guidelines and governor limit Understanding of systems architecture and ability to craft scalable solutions Strong knowledge on Apex, Visualforce, and Lightning Aura / LWC components Strong Experience with Declarative tools and detailed knowledge of Flows, object configuration, validation rules, and app builder Experience with Microsoft Visual Studio Code, Salesforce Lightning Design System, and the Salesforce Development Lifecycle Previous experience working in a SCRUM or agile environment preferred. Proficient in SOQL, SOSL, SQL, HTML, CSS, JavaScript Working experience in CICD, Git commands, GitHub source, Azure preferred Prior experience with other technologies like Java/.NET, Python, Node.js, React, Azure, AWS, NoSQL DBs is highly preferred Strong analytical, critical thinking, and troubleshooting skills Strong verbal and written communication skills Additional Skills: Diligent; acts promptly Interactive; maintains effective working relationships, supporting company leadership and team Readily embraces change Maintains a supportive and collaborative teamwork environment; encourages teamwork in others Engages with others and works with integrity and ethically; upholds organizational values Sensitive and responsive to internal and external needs; maintains a positive attitude, willing to seek solutions Demonstrates operational awareness in problem solving Understands the company's philosophy on diversity in the workplace Self-motivated with the ability to work independently as well as part of a team Trains junior associates on defined procedures and standards Must be flexible and readily adapt to changing priorities/tasks Ability to work under pressure, maintains composure and professionalism in a stressful situation Demonstrates an understanding of the links between business drivers and IT processes Begins to learn the market and major competitors Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
08/05/2026
Full time
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC's mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary Serves as support for multimedia audio-visual equipment across the campus, primarily conference locations and larger venues. May provide classroom support as necessary and available. Provides tier 1 and 2 hardware and software support. Responsible for providing customers with technical and program assistance in preparation for, and during, key events on campus. Leads small projects, develops plans, and may install and configure systems independently or under supervision. Performs needs assessment and functions as liaison between Faculty, staff, and other members of the Information Systems department. Assists with the use of facilities by campus and community members for educational, cultural, and public functions. This is a non-permanent classified position with the approximate start and end date of Sept 1, 2026 - November 6, 2026 (this is subject to change). Maintains the multimedia equipment in meeting spaces, conference rooms, and large venues. Performs needs assessment. Provides training and readiness testing. Collaborates with a variety of stakeholders to provide input into Multimedia and conference room campus technology standard. Provide tier 1 and 2 hardware and software support. Monitors and enhances assigned areas by troubleshooting problems and replacing hardware or updating software. Insure that resources are operated in compliance with the college's Security standards, Acceptable Use Policy, and other applicable policies and standards. Assists in community and staff development activities through the use of audio, visual, video, and photographic equipment. Will be available to set up equipment for events, train customers, and be present during key campus events, including those conducted on weekends or evenings. Advises production managers, lighting and sound designers on the technical specifications of the facility to ensure proper implementation of approved technical designs. Maintain documentation adequate to insure operational continuity for assigned areas. Input new and complete existing trouble tickets. Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the College. Install, test, and troubleshoot systems. Document updates and methods utilized. Provide solutions troubleshooting problems or resolving questions Receive surplus inventory. Document assets. Arrange for disposal. Securely erase data and set to default state. Perform other duties as assigned. Education to Experience Equivalences: Associate's Degree = 2 years Bachelor's Degree = 4 years Master's Degree = 6 years Duties of the position require knowledge, skills, and abilities: Moderate knowledge of multimedia equipment, including equipment capabilities, troubleshooting, and implementation. Industry certification(s) in AV technologies is desired. Knowledge of troubleshooting and replacing hardware. Strong communication skills, organization, and the ability to serve a wide variety of internal and external customers. Perform testing to ensure optimal performance. Do online research through knowledge bases, forums, and other web-based areas to find solutions to technical problems or work directly through vendors. Excellent customer service skills and interpersonal skills. Excellent oral and written communication skills. Ability to handle sensitive and extensive confidential data. Problem-solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of the organization. Ability to learn and carry out college policies and practices. Workload management: Assisting customers while balancing workload to meet the needs of other areas of responsibility. Excellent customer service skills which include building and maintaining internal/external customer satisfaction. Appreciation of diversity and the benefits of being committed to cultural awareness and sensitivity in the workplace. Good working relationships with a diverse array of College employees. Effectively carry out work processes to achieve individual and organizational goals. Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner. Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions Communicate promptly and responsively to the needs of the department and college community. Duties of the position require experience: Associate's degree from an accredited college or university in information technology, media production, or related program -or- completion of an accredited vocational training program in information technology, media production or related program. Four years of experience performing duties such as running audio-visual equipment, providing training and creating documentation, diagnosis and troubleshooting, and providing customer or technical support. -OR- equivalent education and/or experience. Experience with and knowledge of Windows 10 or 11. Experience with and knowledge of troubleshooting moderate technical issues and creating documentation. Experience with knowledge base article creation, creating and responding to support requests. Conditions Of Employment The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff. Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Ability to lift, carry, move, and relocate objects weighing up to 30 lbs. Application Materials & Procedure Complete application packages must include the following: Tacoma Community College application Resume & cover letter. In your cover letter indicate how your background and experience meet the qualifications for this position. Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). Terms of Employment This is a non-permanent classified position approximately scheduled to work September 1, 2026 - November 11, 2026 (this is subject to change). There is a full-time to part-time schedule for this position. The full-time schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. The part-time schedule: Eight weeks planned; schedule to be determined. The salary is $59, 760 - $66,072. Flexibility in scheduling is required to meet the department's needs. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified". Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency . click apply for full job details
08/05/2026
Full time
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC's mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary Serves as support for multimedia audio-visual equipment across the campus, primarily conference locations and larger venues. May provide classroom support as necessary and available. Provides tier 1 and 2 hardware and software support. Responsible for providing customers with technical and program assistance in preparation for, and during, key events on campus. Leads small projects, develops plans, and may install and configure systems independently or under supervision. Performs needs assessment and functions as liaison between Faculty, staff, and other members of the Information Systems department. Assists with the use of facilities by campus and community members for educational, cultural, and public functions. This is a non-permanent classified position with the approximate start and end date of Sept 1, 2026 - November 6, 2026 (this is subject to change). Maintains the multimedia equipment in meeting spaces, conference rooms, and large venues. Performs needs assessment. Provides training and readiness testing. Collaborates with a variety of stakeholders to provide input into Multimedia and conference room campus technology standard. Provide tier 1 and 2 hardware and software support. Monitors and enhances assigned areas by troubleshooting problems and replacing hardware or updating software. Insure that resources are operated in compliance with the college's Security standards, Acceptable Use Policy, and other applicable policies and standards. Assists in community and staff development activities through the use of audio, visual, video, and photographic equipment. Will be available to set up equipment for events, train customers, and be present during key campus events, including those conducted on weekends or evenings. Advises production managers, lighting and sound designers on the technical specifications of the facility to ensure proper implementation of approved technical designs. Maintain documentation adequate to insure operational continuity for assigned areas. Input new and complete existing trouble tickets. Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the College. Install, test, and troubleshoot systems. Document updates and methods utilized. Provide solutions troubleshooting problems or resolving questions Receive surplus inventory. Document assets. Arrange for disposal. Securely erase data and set to default state. Perform other duties as assigned. Education to Experience Equivalences: Associate's Degree = 2 years Bachelor's Degree = 4 years Master's Degree = 6 years Duties of the position require knowledge, skills, and abilities: Moderate knowledge of multimedia equipment, including equipment capabilities, troubleshooting, and implementation. Industry certification(s) in AV technologies is desired. Knowledge of troubleshooting and replacing hardware. Strong communication skills, organization, and the ability to serve a wide variety of internal and external customers. Perform testing to ensure optimal performance. Do online research through knowledge bases, forums, and other web-based areas to find solutions to technical problems or work directly through vendors. Excellent customer service skills and interpersonal skills. Excellent oral and written communication skills. Ability to handle sensitive and extensive confidential data. Problem-solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of the organization. Ability to learn and carry out college policies and practices. Workload management: Assisting customers while balancing workload to meet the needs of other areas of responsibility. Excellent customer service skills which include building and maintaining internal/external customer satisfaction. Appreciation of diversity and the benefits of being committed to cultural awareness and sensitivity in the workplace. Good working relationships with a diverse array of College employees. Effectively carry out work processes to achieve individual and organizational goals. Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner. Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions Communicate promptly and responsively to the needs of the department and college community. Duties of the position require experience: Associate's degree from an accredited college or university in information technology, media production, or related program -or- completion of an accredited vocational training program in information technology, media production or related program. Four years of experience performing duties such as running audio-visual equipment, providing training and creating documentation, diagnosis and troubleshooting, and providing customer or technical support. -OR- equivalent education and/or experience. Experience with and knowledge of Windows 10 or 11. Experience with and knowledge of troubleshooting moderate technical issues and creating documentation. Experience with knowledge base article creation, creating and responding to support requests. Conditions Of Employment The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff. Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Ability to lift, carry, move, and relocate objects weighing up to 30 lbs. Application Materials & Procedure Complete application packages must include the following: Tacoma Community College application Resume & cover letter. In your cover letter indicate how your background and experience meet the qualifications for this position. Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). Terms of Employment This is a non-permanent classified position approximately scheduled to work September 1, 2026 - November 11, 2026 (this is subject to change). There is a full-time to part-time schedule for this position. The full-time schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. The part-time schedule: Eight weeks planned; schedule to be determined. The salary is $59, 760 - $66,072. Flexibility in scheduling is required to meet the department's needs. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified". Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency . click apply for full job details
Capgemini Government Solutions LLC
Mc Lean, Virginia
Capgemini Government Solutions (CGS) LLC is seeking a Senior ServiceNow Developer to join our team supporting a government client. You will have the chance to apply your extensive platform knowledge and development skills while working with a highly productive team delivering innovative technical solutions to address mission requirements and operational challenges for our clients. The successful applicant should be able to apply and share their knowledge with motivated and entrepreneurial teammates, while engaging a variety of stakeholders to develop solutions and deliver results to our clients. Job Responsibilities As a Sr. ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Lead investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Ability to obtain and maintain a Government Security Clearance. Associate degree or Equivalent experience. 5+ years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience leveraging ITSM and NowCreate toolsets to develop custom-scoped applications. Experience working in Agile development environments, and strong knowledge of Agile methodology and concepts. Understanding of database concepts, including SQL. Active ServiceNow Certified System Administrator (CSA) credential. Desired Qualifications: Candidates with current or prior Public Trust Suitability Determination at a federal agency preferred Strong communication and leadership skills. Knowledge and prior experience using UI Path automation tools. Active ServiceNow Certified Application Developer (CAD) credential Active or prior ServiceNow Certified Implementation Specialist (CIS) credential Ability to work collaboratively with cross-functional teams and client stakeholders. High level of attention to detail and excellent problem-solving skills. Demonstrated experience managing customer relationships, with emphasis on adaptability and integration of dynamic requirements to deliver client success. Continuous learning focus; maintaining solid understanding of the current/future ServiceNow platform capabilities and how they may be leveraged to address client challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120k - $150k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
08/05/2026
Full time
Capgemini Government Solutions (CGS) LLC is seeking a Senior ServiceNow Developer to join our team supporting a government client. You will have the chance to apply your extensive platform knowledge and development skills while working with a highly productive team delivering innovative technical solutions to address mission requirements and operational challenges for our clients. The successful applicant should be able to apply and share their knowledge with motivated and entrepreneurial teammates, while engaging a variety of stakeholders to develop solutions and deliver results to our clients. Job Responsibilities As a Sr. ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Lead investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Ability to obtain and maintain a Government Security Clearance. Associate degree or Equivalent experience. 5+ years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience leveraging ITSM and NowCreate toolsets to develop custom-scoped applications. Experience working in Agile development environments, and strong knowledge of Agile methodology and concepts. Understanding of database concepts, including SQL. Active ServiceNow Certified System Administrator (CSA) credential. Desired Qualifications: Candidates with current or prior Public Trust Suitability Determination at a federal agency preferred Strong communication and leadership skills. Knowledge and prior experience using UI Path automation tools. Active ServiceNow Certified Application Developer (CAD) credential Active or prior ServiceNow Certified Implementation Specialist (CIS) credential Ability to work collaboratively with cross-functional teams and client stakeholders. High level of attention to detail and excellent problem-solving skills. Demonstrated experience managing customer relationships, with emphasis on adaptability and integration of dynamic requirements to deliver client success. Continuous learning focus; maintaining solid understanding of the current/future ServiceNow platform capabilities and how they may be leveraged to address client challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120k - $150k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
ABOUT THE COMPANY SIXENSE is a consulting firm specializing in the optimization of the performance, the resilience and the cost efficiency of each phase of the life cycle of major infrastructures. The portfolio of the company includes innovative technologies, value-engineered solutions, digital platforms and high-level engineering expertise integrated in turn-key offerings. Our scope of work aims at providing peace of mind to our clients by 1. focusing on the reduction of their exposure to geotechnical, environmental and structural risks and 2. providing modern digital tools and methods for the control of their processes and their associated risks. SIXENSE is a specialized branch of VINCI, a major international group providing services for design, construction and operation of large infrastructures related to transportation, transit, energy, hydro, mining, oil & gas and vertical construction. The company has two decades of experience on most iconic infrastructure development programs around the world. It operates permanently in 20 countries with 600 highly qualified employees. SIXENSE is recognized for its safety record, its know-how, its client care, and its capacity to innovate and to deliver. SIXENSE, INC is the US subsidiary of the group. The company has its main office in Bothell, WA and operates throughout the entire country from regional offices in Los Angeles, CA and Silver Spring, MD. SIXENSE INC offers the full spectrum of solutions of the group, with a predominant experience historically in construction monitoring, structural health monitoring and asset management services. SCOPE OF POSITION Sixense, Inc. is seeking an Instrumentation and Monitoring Data Manager to support the project team through data management, system configuration, and select field instrumentation activities. In this hybrid role, you will configure and maintain the integrated data management system (IDMS) to process, present, and analyze geotechnical, structural, and environmental monitoring data, while also participating in field instrumentation deployment and maintenance as needed. RESPONSIBILITIES Summary Under the supervision of the Project Manager, the candidate will perform both office-based data management and field instrumentation tasks aligned with company policies, standards, and best practices. You will contribute to project success by ensuring the integrity of monitoring data, configuring automated systems, and supporting field teams with instrumentation activities. Data Management Responsibilities Configure the company's integrated data management system (IDMS) to achieve automatic data acquisition, sensor data to engineering metrics computation and conversion, and real-time alert distribution. Collaborate with instrumentation engineers to test and set up remote connections between monitoring instruments and project servers prior to field installation. Use the company's proprietary GIS software to design monitoring websites and present monitoring data in the form of plots, 2D/3D views, and summary reports in accordance with project requirements. Perform routine system checks to ensure the integrity and accuracy of monitoring data. Review and validate configurations performed by colleagues locally or in other districts. Assist the IT department in following proper QC procedures on project servers to ensure uninterrupted delivery of high-quality engineering data to project stakeholders. Report software bugs and provide user feedback through the internal support platform. Perform work and enforce rules in accordance with regulations, internal policies, and QA/QC procedures applicable to assigned tasks. Field Responsibilities Install and maintain geotechnical and structural monitoring instruments following Sixense procedures, including but not limited to dataloggers, vibration monitors, noise monitors, and automatic motorized total stations. Assemble instrumentation and Automatic Data Acquisition Systems (ADAS). Perform configuration of data management systems in the field. Operate power tools and hand tools (hammer drill, Sawzall, wrenches, etc.) as required. Coordinate and communicate with clients, subcontractors, and project team members. Perform routine maintenance and installations, which may involve working at heights, on rail systems, or during night shifts. Occasionally climb ladders and lift up to 50 lbs. to install or decommission instrumentation. Health & Safety Actively participate in Sixense's Health and Safety Program and help foster a positive safety culture. Ensure full understanding of all relevant safety protocols before starting any task. Responsible for safety in the work environment at all times. Other Responsibilities Communicate equipment needs, performance issues, or field findings to the Supervisor or Project Manager. Perform additional duties in the office, workshop, or field as needed. Seek continuous improvement in operational procedures and workflows. QUALIFICATIONS & EXPERIENCE Education & Experience Bachelor's degree in Civil Engineering, Construction Engineering, Geographic Information Science, or a related discipline with coursework in informatics or data management is preferred. 1+ years of relevant experience in data management, instrumentation, or a related field. Demonstrable experience with geotechnical and structural monitoring data systems. Familiarity with instrumentation hardware such as piezometers, inclinometers, extensometers, and total stations is an asset. Experience with IT infrastructure, data centers, or cloud services is a plus. Valid driver's license with a clean driving record. Proficiency in MS Office Suite (Word, Excel, SharePoint, PowerPoint). Technical Skills Fluency in displaying and presenting quantitative information in an effective and intuitive manner. Skills to display and analyze spatial data; familiarity with GIS tools (e.g., QGIS, PostGIS) is a plus. Familiarity with word processing, spreadsheets, gINT, AutoCAD, MicroStation, and data management programs. Basic knowledge of front-end web development is a plus. Knowledge of time-series data analysis and statistics is an advantage. Must be technology-minded with basic knowledge of instrumentation systems, basic programming, software, low-voltage electrical, and remote measurements. Soft Skills Strong work ethic and professionalism in representing the company. Detail-oriented with strong written and verbal communication skills. Self-motivated with the ability to work independently and collaboratively with minimal supervision. Ability to learn quickly with curiosity to explore new fields. Able to manage multiple priorities in a fast-paced environment. Must be willing to work outdoors in all weather conditions. ADDITIONAL INFORMATION Some travel, may be required both locally and nationally. Candidate must be willing to work outside in all weather conditions as field assignments require. BENEFITS Medical Dental Vision Short Term Disability Long Term Disability Accidental Death and Dismemberment Life Insurance Maternal and Paternal Leave 401(k) matching Safe Harbor Retirement Plan Employee Assistance Program Paid Vacation Sick Days COMPENSATION Salary Range: $60,000 - $80,000, based on experience, and qualifications. SIXENSE INC participates in E-Verify. Please be advised that all interested candidates are REQUIRED to attach a copy of your resume in order to be considered. In an effort to foster a diverse workforce Nicholson Construction encourages applications from minorities, veterans, women and individuals with disabilities. EOE AA M/F/Vet/Disability If you want to view the EEO is the Law poster, please choose your language: English - Spanish - Arabic - Chinese
08/05/2026
Full time
ABOUT THE COMPANY SIXENSE is a consulting firm specializing in the optimization of the performance, the resilience and the cost efficiency of each phase of the life cycle of major infrastructures. The portfolio of the company includes innovative technologies, value-engineered solutions, digital platforms and high-level engineering expertise integrated in turn-key offerings. Our scope of work aims at providing peace of mind to our clients by 1. focusing on the reduction of their exposure to geotechnical, environmental and structural risks and 2. providing modern digital tools and methods for the control of their processes and their associated risks. SIXENSE is a specialized branch of VINCI, a major international group providing services for design, construction and operation of large infrastructures related to transportation, transit, energy, hydro, mining, oil & gas and vertical construction. The company has two decades of experience on most iconic infrastructure development programs around the world. It operates permanently in 20 countries with 600 highly qualified employees. SIXENSE is recognized for its safety record, its know-how, its client care, and its capacity to innovate and to deliver. SIXENSE, INC is the US subsidiary of the group. The company has its main office in Bothell, WA and operates throughout the entire country from regional offices in Los Angeles, CA and Silver Spring, MD. SIXENSE INC offers the full spectrum of solutions of the group, with a predominant experience historically in construction monitoring, structural health monitoring and asset management services. SCOPE OF POSITION Sixense, Inc. is seeking an Instrumentation and Monitoring Data Manager to support the project team through data management, system configuration, and select field instrumentation activities. In this hybrid role, you will configure and maintain the integrated data management system (IDMS) to process, present, and analyze geotechnical, structural, and environmental monitoring data, while also participating in field instrumentation deployment and maintenance as needed. RESPONSIBILITIES Summary Under the supervision of the Project Manager, the candidate will perform both office-based data management and field instrumentation tasks aligned with company policies, standards, and best practices. You will contribute to project success by ensuring the integrity of monitoring data, configuring automated systems, and supporting field teams with instrumentation activities. Data Management Responsibilities Configure the company's integrated data management system (IDMS) to achieve automatic data acquisition, sensor data to engineering metrics computation and conversion, and real-time alert distribution. Collaborate with instrumentation engineers to test and set up remote connections between monitoring instruments and project servers prior to field installation. Use the company's proprietary GIS software to design monitoring websites and present monitoring data in the form of plots, 2D/3D views, and summary reports in accordance with project requirements. Perform routine system checks to ensure the integrity and accuracy of monitoring data. Review and validate configurations performed by colleagues locally or in other districts. Assist the IT department in following proper QC procedures on project servers to ensure uninterrupted delivery of high-quality engineering data to project stakeholders. Report software bugs and provide user feedback through the internal support platform. Perform work and enforce rules in accordance with regulations, internal policies, and QA/QC procedures applicable to assigned tasks. Field Responsibilities Install and maintain geotechnical and structural monitoring instruments following Sixense procedures, including but not limited to dataloggers, vibration monitors, noise monitors, and automatic motorized total stations. Assemble instrumentation and Automatic Data Acquisition Systems (ADAS). Perform configuration of data management systems in the field. Operate power tools and hand tools (hammer drill, Sawzall, wrenches, etc.) as required. Coordinate and communicate with clients, subcontractors, and project team members. Perform routine maintenance and installations, which may involve working at heights, on rail systems, or during night shifts. Occasionally climb ladders and lift up to 50 lbs. to install or decommission instrumentation. Health & Safety Actively participate in Sixense's Health and Safety Program and help foster a positive safety culture. Ensure full understanding of all relevant safety protocols before starting any task. Responsible for safety in the work environment at all times. Other Responsibilities Communicate equipment needs, performance issues, or field findings to the Supervisor or Project Manager. Perform additional duties in the office, workshop, or field as needed. Seek continuous improvement in operational procedures and workflows. QUALIFICATIONS & EXPERIENCE Education & Experience Bachelor's degree in Civil Engineering, Construction Engineering, Geographic Information Science, or a related discipline with coursework in informatics or data management is preferred. 1+ years of relevant experience in data management, instrumentation, or a related field. Demonstrable experience with geotechnical and structural monitoring data systems. Familiarity with instrumentation hardware such as piezometers, inclinometers, extensometers, and total stations is an asset. Experience with IT infrastructure, data centers, or cloud services is a plus. Valid driver's license with a clean driving record. Proficiency in MS Office Suite (Word, Excel, SharePoint, PowerPoint). Technical Skills Fluency in displaying and presenting quantitative information in an effective and intuitive manner. Skills to display and analyze spatial data; familiarity with GIS tools (e.g., QGIS, PostGIS) is a plus. Familiarity with word processing, spreadsheets, gINT, AutoCAD, MicroStation, and data management programs. Basic knowledge of front-end web development is a plus. Knowledge of time-series data analysis and statistics is an advantage. Must be technology-minded with basic knowledge of instrumentation systems, basic programming, software, low-voltage electrical, and remote measurements. Soft Skills Strong work ethic and professionalism in representing the company. Detail-oriented with strong written and verbal communication skills. Self-motivated with the ability to work independently and collaboratively with minimal supervision. Ability to learn quickly with curiosity to explore new fields. Able to manage multiple priorities in a fast-paced environment. Must be willing to work outdoors in all weather conditions. ADDITIONAL INFORMATION Some travel, may be required both locally and nationally. Candidate must be willing to work outside in all weather conditions as field assignments require. BENEFITS Medical Dental Vision Short Term Disability Long Term Disability Accidental Death and Dismemberment Life Insurance Maternal and Paternal Leave 401(k) matching Safe Harbor Retirement Plan Employee Assistance Program Paid Vacation Sick Days COMPENSATION Salary Range: $60,000 - $80,000, based on experience, and qualifications. SIXENSE INC participates in E-Verify. Please be advised that all interested candidates are REQUIRED to attach a copy of your resume in order to be considered. In an effort to foster a diverse workforce Nicholson Construction encourages applications from minorities, veterans, women and individuals with disabilities. EOE AA M/F/Vet/Disability If you want to view the EEO is the Law poster, please choose your language: English - Spanish - Arabic - Chinese
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services, and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Provide expertise in government finance Assist customers in properly structuring financial data Perform reconciliation between several systems Perform daily review of forecasts and accounting data Otherwise support a government financial office Knowledge and Skills: This position requires a minimum of five (5) years of government acquisition, finance or financial management, program management or related experience within a DoD organization. Comprehensive Cost and Requirement System (CCaR) experience and/or certification is preferred. Previous space experience may be required. Education and Work Experience: This position requires a minimum of a Bachelor's degree in business management, engineering, computer science, mathematics, economics or other related discipline. Experience in lieu of education may be considered if the individual has seven (7) or more years of equivalent technical training or work/military experience. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $70,000 - $115,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agencies inquiries are not being accepted.
08/05/2026
Full time
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services, and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Provide expertise in government finance Assist customers in properly structuring financial data Perform reconciliation between several systems Perform daily review of forecasts and accounting data Otherwise support a government financial office Knowledge and Skills: This position requires a minimum of five (5) years of government acquisition, finance or financial management, program management or related experience within a DoD organization. Comprehensive Cost and Requirement System (CCaR) experience and/or certification is preferred. Previous space experience may be required. Education and Work Experience: This position requires a minimum of a Bachelor's degree in business management, engineering, computer science, mathematics, economics or other related discipline. Experience in lieu of education may be considered if the individual has seven (7) or more years of equivalent technical training or work/military experience. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $70,000 - $115,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agencies inquiries are not being accepted.
Hi I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Role: Desktop Support & Trade Floor Support Engineer L3 Location: Chicago, IL 60606(Onsite) Job Description As a senior member of the Site Services team, provides high-quality, advanced technical support within a dynamic trading environment. Acting as a single point of contact for the business, this Level 3 (L3) role involves ownership of technical issues and queries, driving them to resolution through direct troubleshooting, escalation, or by sourcing required information. The position requires deep technical expertise, exceptional customer service, and superb communication skills to build strong relationships with business users and stakeholders at all levels, including Innovation & Engineering DWP (I&E). Responsibilities include deskside and remote support, handling escalated issues, mentoring junior staff, and collaborating closely with network, infrastructure, and multiple support teams-both on-shore and off-shore, including 3rd party partners. Additionally, the role contributes strategic input into service improvement initiatives, ensuring robust IT support and maintenance for current and new systems in a fast-paced trading environment. Essential Duties and Responsibilities Provide expert-level 1st and 2nd line desktop support in a high-paced trading environment, serving as an escalation point for complex technical issues. Deliver support for desktops, laptops, mobile devices, AV systems, and local/network printers, including installation, configuration, and troubleshooting. Collaborate with remote network engineering teams to resolve network-related issues (connectivity, performance, configuration) and act as senior local hands for network troubleshooting and maintenance. Maintain familiarity with office network topology, network closets, and demarcation points; assist with implementing fixes on network devices such as switches, routers, firewalls, wireless access points under remote guidance. Utilize network monitoring tools to analyze traffic, identify bottlenecks, and ensure optimal performance. Participate in IT projects including network upgrades, AV deployments, system refreshes, and application rollouts; complete required training and documentation for new deployments. Conduct Operational and User Acceptance Testing for new applications and systems. Ensure all tickets are logged, updated, and maintained in ServiceNow (SNOW) with high quality and accuracy. Assist in determining severity 1 and 2 incidents, aid during major incidents, and participate in post-incident reviews. Identify root causes for recurring IT problems to improve service quality and reduce call volumes. Document solutions, create and maintain knowledge base articles, and contribute to technical documentation including network diagrams. Maintain confidentiality, integrity, and availability of data associated with applications and services. Ensure all changes to PC hardware and network assets are tracked in the asset database. Perform preventative maintenance and coordinate with OEMs for AV and network equipment. Adhere to security, regulatory, and compliance policies affecting Trading Operations Support (e.g., MRL, Compliance). Maintain effective working relationships with other support teams, service providers, and business representatives; act as a conduit for IT initiatives aimed at enhancing customer experience. Communicate relevant information clearly and effectively to team members and stakeholders. Observe Health and Safety requirements at all times. Skills and Abilities Strong troubleshooting skills for IT problem analysis, diagnosis, and resolution. Demonstrable experience recording, analyzing, and managing resolutions in line with SLAs while managing user expectations. Strong experience with Trade Floor technologies, including market data, trader voice, and trading applications. Ability to work effectively within a team and maintain a professional demeanor. Highly customer-focused with strong communication skills (articulate, methodical). Strong sense of urgency and understanding of the trading environment. Outstanding documentation skills and ability to create clear technical instructions. Experience working in a managed desktop environment with lockdown controls. Familiarity with industry-standard compliance requirements (FCA, SOX, Dodd-Frank). Technical proficiency in: Windows 10/11 and Active Directory O365 Office productivity suite Corporate messaging (Outlook/Exchange), instant messaging (MS Teams, ICE Chat, Vantage) LAN and remote access services (VPN) High-tech meeting rooms (video conferencing, telepresence, wireless networks) Unified document capture and production systems (printers, scanners, fax) Ability to interpret and create network diagrams and technical documentation. Expertise 5+ years' experience providing desktop support in a Trade Floor environment. 5+ years supporting Trade Floor PC builds and compliance controls. Experience in oil and gas industry preferred. Thanks & Regards SHIV PRASAD Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Direct No: Ext: 135 Email:
08/05/2026
Full time
Hi I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Role: Desktop Support & Trade Floor Support Engineer L3 Location: Chicago, IL 60606(Onsite) Job Description As a senior member of the Site Services team, provides high-quality, advanced technical support within a dynamic trading environment. Acting as a single point of contact for the business, this Level 3 (L3) role involves ownership of technical issues and queries, driving them to resolution through direct troubleshooting, escalation, or by sourcing required information. The position requires deep technical expertise, exceptional customer service, and superb communication skills to build strong relationships with business users and stakeholders at all levels, including Innovation & Engineering DWP (I&E). Responsibilities include deskside and remote support, handling escalated issues, mentoring junior staff, and collaborating closely with network, infrastructure, and multiple support teams-both on-shore and off-shore, including 3rd party partners. Additionally, the role contributes strategic input into service improvement initiatives, ensuring robust IT support and maintenance for current and new systems in a fast-paced trading environment. Essential Duties and Responsibilities Provide expert-level 1st and 2nd line desktop support in a high-paced trading environment, serving as an escalation point for complex technical issues. Deliver support for desktops, laptops, mobile devices, AV systems, and local/network printers, including installation, configuration, and troubleshooting. Collaborate with remote network engineering teams to resolve network-related issues (connectivity, performance, configuration) and act as senior local hands for network troubleshooting and maintenance. Maintain familiarity with office network topology, network closets, and demarcation points; assist with implementing fixes on network devices such as switches, routers, firewalls, wireless access points under remote guidance. Utilize network monitoring tools to analyze traffic, identify bottlenecks, and ensure optimal performance. Participate in IT projects including network upgrades, AV deployments, system refreshes, and application rollouts; complete required training and documentation for new deployments. Conduct Operational and User Acceptance Testing for new applications and systems. Ensure all tickets are logged, updated, and maintained in ServiceNow (SNOW) with high quality and accuracy. Assist in determining severity 1 and 2 incidents, aid during major incidents, and participate in post-incident reviews. Identify root causes for recurring IT problems to improve service quality and reduce call volumes. Document solutions, create and maintain knowledge base articles, and contribute to technical documentation including network diagrams. Maintain confidentiality, integrity, and availability of data associated with applications and services. Ensure all changes to PC hardware and network assets are tracked in the asset database. Perform preventative maintenance and coordinate with OEMs for AV and network equipment. Adhere to security, regulatory, and compliance policies affecting Trading Operations Support (e.g., MRL, Compliance). Maintain effective working relationships with other support teams, service providers, and business representatives; act as a conduit for IT initiatives aimed at enhancing customer experience. Communicate relevant information clearly and effectively to team members and stakeholders. Observe Health and Safety requirements at all times. Skills and Abilities Strong troubleshooting skills for IT problem analysis, diagnosis, and resolution. Demonstrable experience recording, analyzing, and managing resolutions in line with SLAs while managing user expectations. Strong experience with Trade Floor technologies, including market data, trader voice, and trading applications. Ability to work effectively within a team and maintain a professional demeanor. Highly customer-focused with strong communication skills (articulate, methodical). Strong sense of urgency and understanding of the trading environment. Outstanding documentation skills and ability to create clear technical instructions. Experience working in a managed desktop environment with lockdown controls. Familiarity with industry-standard compliance requirements (FCA, SOX, Dodd-Frank). Technical proficiency in: Windows 10/11 and Active Directory O365 Office productivity suite Corporate messaging (Outlook/Exchange), instant messaging (MS Teams, ICE Chat, Vantage) LAN and remote access services (VPN) High-tech meeting rooms (video conferencing, telepresence, wireless networks) Unified document capture and production systems (printers, scanners, fax) Ability to interpret and create network diagrams and technical documentation. Expertise 5+ years' experience providing desktop support in a Trade Floor environment. 5+ years supporting Trade Floor PC builds and compliance controls. Experience in oil and gas industry preferred. Thanks & Regards SHIV PRASAD Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Direct No: Ext: 135 Email:
Systems Engineer II - Security THIS ROLE WILL BE BASED ON-SITE, IN OUR IRVING, TX. OFFICE We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Systems Engineer II - Security is a mid-level position responsible for enhancing and maintaining the security of the organization's information technology infrastructure. The Systems Engineer II - Security role is responsible for designing, implementing, and operating enterprise identity and access controls across IAM, IGA, and PAM platforms to ensure the right users and workloads have the right access at the right time. This role reduces identity-related risk by enforcing least privilege, strengthening authentication, and governing privileged access in alignment with security and regulatory requirements. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Systems Security: Support enterprise IAM solutions that collectively deliver single sign-on (SSO), multifactor authentication (MFA), identity governance and administration, and privileged access management for all types of identities, including on-premises, hybrid, cloud-only, non-human (service accounts), and application-based credentials (API keys, tokens). Engineer and operate IGA capabilities, including joiner mover leaver workflows, access request and approval, automated provisioning/de provisioning, and role based access control (RBAC/ABAC) Implement and manage PAM platforms for privileged account onboarding, credential vaulting, password rotation, session monitoring/recording, and just in time (JIT) elevation. Design and implement identity and access controls for AI agents and non-human identities (service accounts, bots, APIs, workloads), including lifecycle management, secrets management, least-privilege roles, and monitoring of machine-to-machine access in alignment with Zero Trust principles. Monitor identity and privileged access activities, analyze logs and alerts, and support incident response and forensic investigations related to compromised identities or misuse of privilege. Support audit, compliance, and certification efforts by providing evidence, improving control design, and remediating findings related to IAM, IGA, and PAM. Troubleshoot complex IAM/IGA/PAM issues, perform root cause analysis, and drive continuous improvement and modernization of identity platforms. Collaborate with security architecture, infrastructure, application, and DevOps teams to embed identity security and Zero Trust principles in new solutions and strategic programs. Document architectures, standards, runbooks, and knowledge articles, and provide guidance and training to operations and application teams on identity security best practices Participate in Proof of Concepts and product evaluations of new and emerging Identity security services and technologies. May provide mentorship and support to various junior security engineers and security operations team members. Requirements Education: Bachelor's degree required in Computer Science, Cybersecurity, Engineering, or related field. Experience: 4-5 years of hands-on cybersecurity engineering experience with exposure to IAM. 4+ years of relevant work experience in security engineering, with a focus on concepts and technologies in Identity & Access Management (IAM) like SailPoint, Delinea, CyberArk, Entra ID, Ping Identities 2+ years of relevant work experience with Identity and Access Management solutions, including the implementation and configuration of solutions for Single Sign-On (SSO), Multifactor Authentication (MFA), and various identity integration protocols (SAML, OIDC). Experience building and maintaining SailPoint connectors, aggregation and provisioning jobs, roles/entitlements, and workflows for HR-driven JML processes. Experience administering Microsoft Entra ID, including users, groups, roles, app registrations, and enterprise applications. Working knowledge of solutions for Identity Governance and Administration, Privileged Access Management, and access control models such as RBAC, ABAC, PBAC, and FGAC Certifications: Any Certified Information Systems Security Professional (CISSP), CompTIA Security+, Certified Identity and Access Manager (CIAM), or similar advanced cloud security certifications preferred. Additional Skills, Knowledge, and Experience: Working knowledge of cloud-based Identity Providers, access controls, and hybrid federated IAM architectures. Experience in designing, configuring, and administering SailPoint Identity Security Cloud for identity lifecycle, access request, certifications, and policy/SoD controls. Strong knowledge and experience with Microsoft Active Directory (AD) Domain Services, management of AD users and security groups, and security best practices for configuring AD infrastructure, policies, group policy objects. Experience with implementing access control mechanisms, such as authentication policies, identity lifecycle management (provisioning, deprovisioning), and methods for authorization management. Strong skills in developing visual design documentation (Visio, Lucid), oral presentation skills, problem solving / critical thinking, and decision-making skills. Strong verbal and written communication skills. Ability to facilitate productive meetings and work comfortably in a team-oriented environment. Personal Attributes: Team Player: Ability to work collaboratively with senior engineers, IT teams, and other stakeholders to achieve shared goals. Communication: Effective written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. Ability to leverage communication skills to ensure a strong commitment to customer service. Detail-Oriented: Attention to detail and consideration of the non-technical components necessary for successfully executing projects and initiatives. Adaptability: Ability to balance multiple competing prioities in a fast-paced environment. Minimal Supervision: Comfortable with executing workstreams independently with a positive and self-motivated drive. Exercise sound judgement in complex situations. Additional Requirements: Continuous Learning: Commitment to staying current with industry trends and pursuing relevant certifications and training. Travel: Willingness to travel occasionally This role is ideal for a motivated systems security engineer looking to use and build upon their existing technical skillsets. This role will deliver significant and essential security services necessary to protect the business operations of a large-scale enterprise. If you are passionate about cybersecurity and eager to grow in a fast-paced, collaborative environment, we encourage you to apply. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
Systems Engineer II - Security THIS ROLE WILL BE BASED ON-SITE, IN OUR IRVING, TX. OFFICE We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Systems Engineer II - Security is a mid-level position responsible for enhancing and maintaining the security of the organization's information technology infrastructure. The Systems Engineer II - Security role is responsible for designing, implementing, and operating enterprise identity and access controls across IAM, IGA, and PAM platforms to ensure the right users and workloads have the right access at the right time. This role reduces identity-related risk by enforcing least privilege, strengthening authentication, and governing privileged access in alignment with security and regulatory requirements. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Systems Security: Support enterprise IAM solutions that collectively deliver single sign-on (SSO), multifactor authentication (MFA), identity governance and administration, and privileged access management for all types of identities, including on-premises, hybrid, cloud-only, non-human (service accounts), and application-based credentials (API keys, tokens). Engineer and operate IGA capabilities, including joiner mover leaver workflows, access request and approval, automated provisioning/de provisioning, and role based access control (RBAC/ABAC) Implement and manage PAM platforms for privileged account onboarding, credential vaulting, password rotation, session monitoring/recording, and just in time (JIT) elevation. Design and implement identity and access controls for AI agents and non-human identities (service accounts, bots, APIs, workloads), including lifecycle management, secrets management, least-privilege roles, and monitoring of machine-to-machine access in alignment with Zero Trust principles. Monitor identity and privileged access activities, analyze logs and alerts, and support incident response and forensic investigations related to compromised identities or misuse of privilege. Support audit, compliance, and certification efforts by providing evidence, improving control design, and remediating findings related to IAM, IGA, and PAM. Troubleshoot complex IAM/IGA/PAM issues, perform root cause analysis, and drive continuous improvement and modernization of identity platforms. Collaborate with security architecture, infrastructure, application, and DevOps teams to embed identity security and Zero Trust principles in new solutions and strategic programs. Document architectures, standards, runbooks, and knowledge articles, and provide guidance and training to operations and application teams on identity security best practices Participate in Proof of Concepts and product evaluations of new and emerging Identity security services and technologies. May provide mentorship and support to various junior security engineers and security operations team members. Requirements Education: Bachelor's degree required in Computer Science, Cybersecurity, Engineering, or related field. Experience: 4-5 years of hands-on cybersecurity engineering experience with exposure to IAM. 4+ years of relevant work experience in security engineering, with a focus on concepts and technologies in Identity & Access Management (IAM) like SailPoint, Delinea, CyberArk, Entra ID, Ping Identities 2+ years of relevant work experience with Identity and Access Management solutions, including the implementation and configuration of solutions for Single Sign-On (SSO), Multifactor Authentication (MFA), and various identity integration protocols (SAML, OIDC). Experience building and maintaining SailPoint connectors, aggregation and provisioning jobs, roles/entitlements, and workflows for HR-driven JML processes. Experience administering Microsoft Entra ID, including users, groups, roles, app registrations, and enterprise applications. Working knowledge of solutions for Identity Governance and Administration, Privileged Access Management, and access control models such as RBAC, ABAC, PBAC, and FGAC Certifications: Any Certified Information Systems Security Professional (CISSP), CompTIA Security+, Certified Identity and Access Manager (CIAM), or similar advanced cloud security certifications preferred. Additional Skills, Knowledge, and Experience: Working knowledge of cloud-based Identity Providers, access controls, and hybrid federated IAM architectures. Experience in designing, configuring, and administering SailPoint Identity Security Cloud for identity lifecycle, access request, certifications, and policy/SoD controls. Strong knowledge and experience with Microsoft Active Directory (AD) Domain Services, management of AD users and security groups, and security best practices for configuring AD infrastructure, policies, group policy objects. Experience with implementing access control mechanisms, such as authentication policies, identity lifecycle management (provisioning, deprovisioning), and methods for authorization management. Strong skills in developing visual design documentation (Visio, Lucid), oral presentation skills, problem solving / critical thinking, and decision-making skills. Strong verbal and written communication skills. Ability to facilitate productive meetings and work comfortably in a team-oriented environment. Personal Attributes: Team Player: Ability to work collaboratively with senior engineers, IT teams, and other stakeholders to achieve shared goals. Communication: Effective written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. Ability to leverage communication skills to ensure a strong commitment to customer service. Detail-Oriented: Attention to detail and consideration of the non-technical components necessary for successfully executing projects and initiatives. Adaptability: Ability to balance multiple competing prioities in a fast-paced environment. Minimal Supervision: Comfortable with executing workstreams independently with a positive and self-motivated drive. Exercise sound judgement in complex situations. Additional Requirements: Continuous Learning: Commitment to staying current with industry trends and pursuing relevant certifications and training. Travel: Willingness to travel occasionally This role is ideal for a motivated systems security engineer looking to use and build upon their existing technical skillsets. This role will deliver significant and essential security services necessary to protect the business operations of a large-scale enterprise. If you are passionate about cybersecurity and eager to grow in a fast-paced, collaborative environment, we encourage you to apply. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
TELUS Digital AI Community Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands. We are looking for an independent, flexible, remote opportunity where you can help improve AI-powered search technology from the comfort of your home? If you're curious, internet-savvy, and enjoy evaluating online content, this freelance project could be a great fit. A Day in the Life of a Content Reviewer - US In this role, you will analyze and provide feedback on text, webpages, images, and other types of online content for leading search engines using a specialized online platform. By reviewing and rating search results for relevance and quality, you will help improve the overall search experience for millions of users around the world, including yourself. Join our global community and put your skills to work supporting one of the world's leading search technologies. Service Rates Compensation is based on tasks completed and project availability. Estimated earnings may vary depending on task volume and program requirements including, quality, and productivity, in accordance with the program's quality standards and guidelines. Please note that only one member per household may participate in this program. If it is identified that more than one person from the same household is participating in the TELUS Digital Rating Program, all associated accounts may be removed from the program. Independent Contractor Relationship This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital. Qualification Process No previous professional experience is required to apply for this opportunity. However, participation in this project requires meeting the basic requirements and successfully completing the qualification process. Basic Requirements • Excellent written and verbal communication skills in English • Must have resided in the United States for the past three consecutive years • Familiarity with current and historical business, media, sports, news, social media, and cultural affairs in the United States • Active use of Gmail and social media platforms • Experience using web browsers to navigate and interact with a variety of online content • Daily access to a reliable broadband internet connection • Access to a smartphone (Android 5.0 or higher, or iOS 14 or higher) • Access to a personal computer Assessment To join the program as an independent contractor, you will complete a language assessment, an open-book qualification exam, and an identity verification process. The exam must be completed within a specified timeframe, but you may do so at your convenience.
08/05/2026
Full time
TELUS Digital AI Community Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands. We are looking for an independent, flexible, remote opportunity where you can help improve AI-powered search technology from the comfort of your home? If you're curious, internet-savvy, and enjoy evaluating online content, this freelance project could be a great fit. A Day in the Life of a Content Reviewer - US In this role, you will analyze and provide feedback on text, webpages, images, and other types of online content for leading search engines using a specialized online platform. By reviewing and rating search results for relevance and quality, you will help improve the overall search experience for millions of users around the world, including yourself. Join our global community and put your skills to work supporting one of the world's leading search technologies. Service Rates Compensation is based on tasks completed and project availability. Estimated earnings may vary depending on task volume and program requirements including, quality, and productivity, in accordance with the program's quality standards and guidelines. Please note that only one member per household may participate in this program. If it is identified that more than one person from the same household is participating in the TELUS Digital Rating Program, all associated accounts may be removed from the program. Independent Contractor Relationship This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital. Qualification Process No previous professional experience is required to apply for this opportunity. However, participation in this project requires meeting the basic requirements and successfully completing the qualification process. Basic Requirements • Excellent written and verbal communication skills in English • Must have resided in the United States for the past three consecutive years • Familiarity with current and historical business, media, sports, news, social media, and cultural affairs in the United States • Active use of Gmail and social media platforms • Experience using web browsers to navigate and interact with a variety of online content • Daily access to a reliable broadband internet connection • Access to a smartphone (Android 5.0 or higher, or iOS 14 or higher) • Access to a personal computer Assessment To join the program as an independent contractor, you will complete a language assessment, an open-book qualification exam, and an identity verification process. The exam must be completed within a specified timeframe, but you may do so at your convenience.
Position Title: Staff Data Scientist Description: Staff Data Scientist Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) (Possible remote for the right candidate) Position Summary: The Staff Data Scientist will be a key role in the Data Science and Analytics team tasked with providing technical leadership for the establishment of enterprise wide capabilities in data science, AI and predictive analytics. The Staff Data Scientist will typically work on 3-5 large projects concurrently that have organization-wide impact. In addition to these projects, the Staff Data Scientist will provide technical consultation, advice and training on all major on-going Data Science and Analytics projects. When required, the Staff Data Scientist will also act as a project manager where vendors, suppliers and consultants are engaged on key strategic and emerging technology initiatives. Major Responsibilities: Identifying High Value Analytics & AI Opportunities Partner with business leaders to identify opportunities where predictive analytics, machine learning, or generative AI can improve productivity, reduce cost, or unlock new capabilities. Develop clear business cases and ROI models to prioritize initiatives and communicate value to senior leadership. Lead Data Science Projects Translate complex business requirements into robust, scalable technical solutions. Select and implement appropriate modeling techniques, including classical ML, deep learning, generative AI, and reinforcement learning where applicable. Oversee the full model lifecycle: data exploration, feature engineering, model development, evaluation, deployment, monitoring, and continuous improvement. Ensure solutions are production ready, maintainable, and aligned with MLOps best practices. Drive organization wide adoption of models and AI systems through clear communication, documentation, and stakeholder engagement. Technical Guidance & Thought Leadership Provide expert consultation on ML algorithms, model tuning, experimentation frameworks, and cloud native data engineering patterns. Mentor data scientists, ML engineers and AI engineers; support skill development in areas such as forecasting, ML modeling, generative AI, vector databases, and modern ETL/ELT workflows. Contribute to the development of internal standards, reusable components, and best practice guidelines. Project Management Develop and maintain project plans, milestones, and communication strategies for strategic initiatives. Facilitate regular updates with stakeholders, executives, and cross functional partners. Coordinate with vendors, consultants, and technology partners when external expertise is required Lead technology change in Data Science, Analytics and AI Evaluate emerging technologies including generative AI platforms, MLOps tools, cloud services, and data engineering frameworks to determine applicability and business value. Recommend and influence adoption of modern, flexible, and scalable technologies that support a unified enterprise data and AI platform. Drive experimentation and prototyping to accelerate innovation and reduce time to value. Qualifications: Master's Degree required; preferred concentrations in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. PhD preferred in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. 7+ years of experience along with a PhD in a related field OR 10+ years of experience along with a Master's degree in a related field required. Advanced experience developing and deploying machine learning models using Python and modern ML frameworks (e.g., Scikitlearn, PyTorch, TensorFlow). Strong applied expertise across core ML techniques, including regression, tree based models, clustering, deep learning, and NLP. Familiarity with generative AI and LLMs, including prompt engineering, finetuning, embeddings, and vector databases. Solid understanding of MLOps practices, including CI/CD for ML, automated training pipelines, model versioning, monitoring, and model governance. Hands on experience with cloud based ML platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes. Working knowledge of modern data ecosystems (Snowflake, Redshift) and the ability to collaborate effectively with data engineering teams when needed. Advanced skill in statistical modeling, SQL, and database concepts required. Demonstrated experience leading small technical teams or pods, providing mentorship and technical direction. Familiarity with Logistics industry is preferred. Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Analytics & Intelligence Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI
08/05/2026
Full time
Position Title: Staff Data Scientist Description: Staff Data Scientist Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) (Possible remote for the right candidate) Position Summary: The Staff Data Scientist will be a key role in the Data Science and Analytics team tasked with providing technical leadership for the establishment of enterprise wide capabilities in data science, AI and predictive analytics. The Staff Data Scientist will typically work on 3-5 large projects concurrently that have organization-wide impact. In addition to these projects, the Staff Data Scientist will provide technical consultation, advice and training on all major on-going Data Science and Analytics projects. When required, the Staff Data Scientist will also act as a project manager where vendors, suppliers and consultants are engaged on key strategic and emerging technology initiatives. Major Responsibilities: Identifying High Value Analytics & AI Opportunities Partner with business leaders to identify opportunities where predictive analytics, machine learning, or generative AI can improve productivity, reduce cost, or unlock new capabilities. Develop clear business cases and ROI models to prioritize initiatives and communicate value to senior leadership. Lead Data Science Projects Translate complex business requirements into robust, scalable technical solutions. Select and implement appropriate modeling techniques, including classical ML, deep learning, generative AI, and reinforcement learning where applicable. Oversee the full model lifecycle: data exploration, feature engineering, model development, evaluation, deployment, monitoring, and continuous improvement. Ensure solutions are production ready, maintainable, and aligned with MLOps best practices. Drive organization wide adoption of models and AI systems through clear communication, documentation, and stakeholder engagement. Technical Guidance & Thought Leadership Provide expert consultation on ML algorithms, model tuning, experimentation frameworks, and cloud native data engineering patterns. Mentor data scientists, ML engineers and AI engineers; support skill development in areas such as forecasting, ML modeling, generative AI, vector databases, and modern ETL/ELT workflows. Contribute to the development of internal standards, reusable components, and best practice guidelines. Project Management Develop and maintain project plans, milestones, and communication strategies for strategic initiatives. Facilitate regular updates with stakeholders, executives, and cross functional partners. Coordinate with vendors, consultants, and technology partners when external expertise is required Lead technology change in Data Science, Analytics and AI Evaluate emerging technologies including generative AI platforms, MLOps tools, cloud services, and data engineering frameworks to determine applicability and business value. Recommend and influence adoption of modern, flexible, and scalable technologies that support a unified enterprise data and AI platform. Drive experimentation and prototyping to accelerate innovation and reduce time to value. Qualifications: Master's Degree required; preferred concentrations in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. PhD preferred in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. 7+ years of experience along with a PhD in a related field OR 10+ years of experience along with a Master's degree in a related field required. Advanced experience developing and deploying machine learning models using Python and modern ML frameworks (e.g., Scikitlearn, PyTorch, TensorFlow). Strong applied expertise across core ML techniques, including regression, tree based models, clustering, deep learning, and NLP. Familiarity with generative AI and LLMs, including prompt engineering, finetuning, embeddings, and vector databases. Solid understanding of MLOps practices, including CI/CD for ML, automated training pipelines, model versioning, monitoring, and model governance. Hands on experience with cloud based ML platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes. Working knowledge of modern data ecosystems (Snowflake, Redshift) and the ability to collaborate effectively with data engineering teams when needed. Advanced skill in statistical modeling, SQL, and database concepts required. Demonstrated experience leading small technical teams or pods, providing mentorship and technical direction. Familiarity with Logistics industry is preferred. Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Analytics & Intelligence Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI
JT4 China Lake is seeking an experienced Systems Administrator to perform operations in systems security, access, configuration of the systems, and to ensure hardware/software compatibility. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active Secret clearance This position is located at China Lake and is not eligible for telework Job Summary Essential Functions/Duties Evaluates system specifications, configures system, establishes standards, insures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance. Employee will be responsible to perform the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system Specifies network requirements, monitors locate area network (LAN) performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters Organizes and secures directory structure and assists/trains staff members in the use of department. Document Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess seven years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design / computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. Salary The expected salary range for this position is $85,945.60 to $100,945.60 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50% up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position is performed in a typical office environment with no unusual hazards. There is occasional lifting up to (20) pounds, constant sitting while using a computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. The incumbent must possess planning/organizing skills and must be able to work under deadline. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6; A4CLR
08/05/2026
Full time
JT4 China Lake is seeking an experienced Systems Administrator to perform operations in systems security, access, configuration of the systems, and to ensure hardware/software compatibility. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active Secret clearance This position is located at China Lake and is not eligible for telework Job Summary Essential Functions/Duties Evaluates system specifications, configures system, establishes standards, insures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance. Employee will be responsible to perform the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system Specifies network requirements, monitors locate area network (LAN) performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters Organizes and secures directory structure and assists/trains staff members in the use of department. Document Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess seven years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design / computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. Salary The expected salary range for this position is $85,945.60 to $100,945.60 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50% up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position is performed in a typical office environment with no unusual hazards. There is occasional lifting up to (20) pounds, constant sitting while using a computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. The incumbent must possess planning/organizing skills and must be able to work under deadline. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6; A4CLR
NORC at the University of Chicago
Chicago, Illinois
JOB SUMMARY: AmeriSpeak is a growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Client Services Research Analyst is a singular opportunity to develop, hone, and use your survey research skills. You will collaborate on important and cutting-edge projects, which cover a wide variety of topics impacting our world today and play a vital role in their execution. You will have the opportunity to work with, assist, and eventually coordinate a multidisciplinary, cross-functional team that includes researchers, statisticians, programmers, telephone center staff, and subject matter experts throughout NORC. The Client Services Research Analyst is responsible for assisting with critical aspects of executing AmeriSpeak client studies, including: reviewing and evaluating client questionnaires accuracy and effectiveness in question wording, logic, and application for survey mode(s), formatting client questionnaires for programming, submitting project for IRB review, develop survey respondent contact plans, reviewing programmed instrument for accuracy and quality in all modes, and managing revisions throughout the testing cycle, ensuring survey data quality through reviewing simulated data and live data, monitoring survey field progress, helping to prepare raw data for weighting and client delivery using appropriate statistical applications, and helping develop and review for quality final client deliverables. Communicates with AmeriSpeak teams and support teams as needed and directed to get projects successfully executed and delivered-on time, with high quality, and within budget. May support business development activities for proposal, pricing, and contracting support, or other collateral. Location: This is a hybrid role based in our Chicago downtown office, with a minimum of six days per month in the office. DEPARTMENT: AmeriSpeak AmeriSpeak is the first U.S. multiclient household panel to combine the speed and cost-effectiveness of panel surveys with enhanced representativeness of the U.S. population, an approach designed to achieve an industry-leading response rate and an innovative sample quality report card. AmeriSpeak has become the primary survey partner of the nation's preeminent news service, The Associated Press. Developed and funded by NORC, AmeriSpeak randomly identifies Americans-including the country's hardest-to-reach populations-and recruits them to provide their opinions and insights on a wide range of topics critical to our clients. The outcome is a truly representative picture of America and, thus, more accurate research results for use in statistical surveys. RESPONSIBILITIES: Evaluates client questionnaires for alterations in question wording and question type needed to accommodate phone and/or web modes of survey administration Formats client questionnaires for programming, writing in appropriate survey pathway logic to ensure respondents are administered the correct questions Performs quality control testing on programmed surveys in the phone and web modes and manages questionnaire revisions throughout the testing cycle Taking on other key task to get a survey executed, including submitting project for IRB review, develop survey respondent contact plans, and monitoring survey field progress Coordinates with the Data Team to review simulated data and respondent survey data throughout the field period. Using data files to review survey and monitor field As the right person matures in the position, they will: Work with clients and ensure that client expectations of quality, timelines, and deliverables are met or exceeded Participate in and collaborate with multidisciplinary, internal teams-such as AmeriSpeak business development, statistics/methodology, researchers, programming, telephone centers, and subject matter experts-to execute AmeriSpeak studies Support business development activities for proposal, pricing, and contracting support for web survey projects Performs other duties as assigned REQUIRED SKILLS: Bachelor's degree is required. Master's degree in a relevant area is a plus 1 year experience in quantitative analysis using software like SAS, STATA, R, or SPSS is preferred Experience working with data collection and data flow processes Strong knowledge of survey research; knowledge of data collection and data flow processes Well-developed problem-solving, data analysis, time management, personal organization, and attention to detail, discretion, and composure skills Strong communication and interpersonal skills Ability to work on multiple projects at the same time with agility and to work effectively with team members, multiple departments, stakeholders, and internal/external clients Ability to work effectively and collaboratively with minimal supervision Knowledge of general office procedures, technology, and equipment Microsoft Office software, including word processing, spreadsheets, and graphics (Outlook, Word, Excel, and PowerPoint). Experience with online survey or CATI software is a plus SALARY AND BENEFITS: The pay range for this position is $55,000 - $70,000 This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
08/05/2026
Full time
JOB SUMMARY: AmeriSpeak is a growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Client Services Research Analyst is a singular opportunity to develop, hone, and use your survey research skills. You will collaborate on important and cutting-edge projects, which cover a wide variety of topics impacting our world today and play a vital role in their execution. You will have the opportunity to work with, assist, and eventually coordinate a multidisciplinary, cross-functional team that includes researchers, statisticians, programmers, telephone center staff, and subject matter experts throughout NORC. The Client Services Research Analyst is responsible for assisting with critical aspects of executing AmeriSpeak client studies, including: reviewing and evaluating client questionnaires accuracy and effectiveness in question wording, logic, and application for survey mode(s), formatting client questionnaires for programming, submitting project for IRB review, develop survey respondent contact plans, reviewing programmed instrument for accuracy and quality in all modes, and managing revisions throughout the testing cycle, ensuring survey data quality through reviewing simulated data and live data, monitoring survey field progress, helping to prepare raw data for weighting and client delivery using appropriate statistical applications, and helping develop and review for quality final client deliverables. Communicates with AmeriSpeak teams and support teams as needed and directed to get projects successfully executed and delivered-on time, with high quality, and within budget. May support business development activities for proposal, pricing, and contracting support, or other collateral. Location: This is a hybrid role based in our Chicago downtown office, with a minimum of six days per month in the office. DEPARTMENT: AmeriSpeak AmeriSpeak is the first U.S. multiclient household panel to combine the speed and cost-effectiveness of panel surveys with enhanced representativeness of the U.S. population, an approach designed to achieve an industry-leading response rate and an innovative sample quality report card. AmeriSpeak has become the primary survey partner of the nation's preeminent news service, The Associated Press. Developed and funded by NORC, AmeriSpeak randomly identifies Americans-including the country's hardest-to-reach populations-and recruits them to provide their opinions and insights on a wide range of topics critical to our clients. The outcome is a truly representative picture of America and, thus, more accurate research results for use in statistical surveys. RESPONSIBILITIES: Evaluates client questionnaires for alterations in question wording and question type needed to accommodate phone and/or web modes of survey administration Formats client questionnaires for programming, writing in appropriate survey pathway logic to ensure respondents are administered the correct questions Performs quality control testing on programmed surveys in the phone and web modes and manages questionnaire revisions throughout the testing cycle Taking on other key task to get a survey executed, including submitting project for IRB review, develop survey respondent contact plans, and monitoring survey field progress Coordinates with the Data Team to review simulated data and respondent survey data throughout the field period. Using data files to review survey and monitor field As the right person matures in the position, they will: Work with clients and ensure that client expectations of quality, timelines, and deliverables are met or exceeded Participate in and collaborate with multidisciplinary, internal teams-such as AmeriSpeak business development, statistics/methodology, researchers, programming, telephone centers, and subject matter experts-to execute AmeriSpeak studies Support business development activities for proposal, pricing, and contracting support for web survey projects Performs other duties as assigned REQUIRED SKILLS: Bachelor's degree is required. Master's degree in a relevant area is a plus 1 year experience in quantitative analysis using software like SAS, STATA, R, or SPSS is preferred Experience working with data collection and data flow processes Strong knowledge of survey research; knowledge of data collection and data flow processes Well-developed problem-solving, data analysis, time management, personal organization, and attention to detail, discretion, and composure skills Strong communication and interpersonal skills Ability to work on multiple projects at the same time with agility and to work effectively with team members, multiple departments, stakeholders, and internal/external clients Ability to work effectively and collaboratively with minimal supervision Knowledge of general office procedures, technology, and equipment Microsoft Office software, including word processing, spreadsheets, and graphics (Outlook, Word, Excel, and PowerPoint). Experience with online survey or CATI software is a plus SALARY AND BENEFITS: The pay range for this position is $55,000 - $70,000 This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.