Residence Inn by Marriott, Prescott
Prescott, Arizona
Description: JOB TITLE: Public Attendant / Housekeeping Support (Full-Time) Residence Inn by Marriott - Prescott, AZ Residence Inn by Marriott is seeking a dependable, energetic, and detail-oriented Public Attendant / Housekeeping Support team member to help maintain a clean, safe, and welcoming environment for our guests. This is a full-time morning position working 6:00 AM - 2:00 PM, five days per week. Weekend availability is required. POSITION SUMMARY The primary responsibility of this position is maintaining the cleanliness and appearance of all public areas throughout the hotel to Marriott standards. This position also supports the Housekeeping and Maintenance departments as business needs require. While the primary focus is public areas, team members may assist with houseman duties, guest rooms, preventative maintenance support, and other operational tasks to ensure an exceptional guest experience. RESPONSIBILITIES • Clean and maintain all public areas including the lobby, breakfast area, fitness center, public restrooms, guest laundry, meeting rooms, hallways, elevators, and pool area. • Vacuum, mop, dust, sanitize, and maintain all common areas. • Empty trash and recycling throughout the property. • Restock public area supplies and guest amenities. • Maintain exterior entrances, sidewalks, patios, and other guest-facing outdoor spaces. • Assist Housekeeping with houseman duties including stocking linen closets, delivering linens, supplies, cribs, rollaway beds, and guest requests. • Assist with laundry and linen distribution as needed. • Help clean guest rooms during high occupancy or staffing needs. • Support the Maintenance department with light maintenance tasks, room inspections, preventative maintenance projects, moving furniture, replacing light bulbs, setting meeting rooms, and other general hotel projects. • Report maintenance, safety, or cleanliness concerns immediately. • Provide friendly, professional guest service at all times. • Follow all Marriott brand standards and hotel safety procedures. QUALIFICATIONS • Positive attitude with a strong work ethic. • Reliable attendance and punctuality. • Self-motivated and able to work independently. • Team player willing to assist wherever needed. • Strong attention to detail. • Excellent customer service and communication skills. • Ability to remain active throughout an 8-hour shift. • Ability to lift up to 40 pounds. • Previous hotel housekeeping, custodial, janitorial, or maintenance experience is preferred but not required. • Must be available to work weekends and holidays. SCHEDULE • Full-Time • Morning Shift: 6:00 AM - 2:00 PM • Five days per week • Open availability required • Weekend availability is mandatory WHY JOIN OUR TEAM? At Residence Inn by Marriott, every associate plays an important role in creating exceptional guest experiences. We're looking for someone who takes pride in their work, enjoys staying active, is willing to help wherever needed, and wants to be part of a supportive team dedicated to excellence. If this sounds like you, we'd love to meet you. Apply today! Requirements: PI5c0bf-5479
08/05/2026
Full time
Description: JOB TITLE: Public Attendant / Housekeeping Support (Full-Time) Residence Inn by Marriott - Prescott, AZ Residence Inn by Marriott is seeking a dependable, energetic, and detail-oriented Public Attendant / Housekeeping Support team member to help maintain a clean, safe, and welcoming environment for our guests. This is a full-time morning position working 6:00 AM - 2:00 PM, five days per week. Weekend availability is required. POSITION SUMMARY The primary responsibility of this position is maintaining the cleanliness and appearance of all public areas throughout the hotel to Marriott standards. This position also supports the Housekeeping and Maintenance departments as business needs require. While the primary focus is public areas, team members may assist with houseman duties, guest rooms, preventative maintenance support, and other operational tasks to ensure an exceptional guest experience. RESPONSIBILITIES • Clean and maintain all public areas including the lobby, breakfast area, fitness center, public restrooms, guest laundry, meeting rooms, hallways, elevators, and pool area. • Vacuum, mop, dust, sanitize, and maintain all common areas. • Empty trash and recycling throughout the property. • Restock public area supplies and guest amenities. • Maintain exterior entrances, sidewalks, patios, and other guest-facing outdoor spaces. • Assist Housekeeping with houseman duties including stocking linen closets, delivering linens, supplies, cribs, rollaway beds, and guest requests. • Assist with laundry and linen distribution as needed. • Help clean guest rooms during high occupancy or staffing needs. • Support the Maintenance department with light maintenance tasks, room inspections, preventative maintenance projects, moving furniture, replacing light bulbs, setting meeting rooms, and other general hotel projects. • Report maintenance, safety, or cleanliness concerns immediately. • Provide friendly, professional guest service at all times. • Follow all Marriott brand standards and hotel safety procedures. QUALIFICATIONS • Positive attitude with a strong work ethic. • Reliable attendance and punctuality. • Self-motivated and able to work independently. • Team player willing to assist wherever needed. • Strong attention to detail. • Excellent customer service and communication skills. • Ability to remain active throughout an 8-hour shift. • Ability to lift up to 40 pounds. • Previous hotel housekeeping, custodial, janitorial, or maintenance experience is preferred but not required. • Must be available to work weekends and holidays. SCHEDULE • Full-Time • Morning Shift: 6:00 AM - 2:00 PM • Five days per week • Open availability required • Weekend availability is mandatory WHY JOIN OUR TEAM? At Residence Inn by Marriott, every associate plays an important role in creating exceptional guest experiences. We're looking for someone who takes pride in their work, enjoys staying active, is willing to help wherever needed, and wants to be part of a supportive team dedicated to excellence. If this sounds like you, we'd love to meet you. Apply today! Requirements: PI5c0bf-5479
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/05/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/05/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Title: Territory Manager Reports to: VP of Sales About the Company: AC Pro is a family-owned HVAC company with locations in Southern California, Arizona, Utah, and Nevada. We value taking care of our customers, creating an enjoyable work environment for our associates, and doing work that is honest and high-quality. We are seeking experienced leaders to join our team who would like to construct quality products, learn new skills, enjoy a positive workplace with fair benefits, and help us build this company into a place where both you and your family will be proud to have you work. Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Summary of Responsibilities: Develops and maintains positive relationships with major or key accounts within assigned area. Manages territory in accordance with company sales objectives and quotas Presents marketing programs to customers and guides them through the ordering process Sets and meets sales targets Identifies opportunities to meet needs for current and prospective customers and offers them solutions Analyze data and assess sales performance to improve efficiency and effectiveness Consistently monitors competition within territory Ensures customer expectations are met through proactive follow-up and prompt resolution of customer concerns Desired Skills & Experience: High School Diploma or Completed GED Minimum of 2 years of experience in the HVAC industry. Must have a valid driver's license and current auto insurance (required); must be willing and able to travel to support customer locations using a personal vehicle. This is an essential job requirement. Computer literacy with ability to learn new computer software programs. Great communication skills in both written and spoken form Able to work independently with a strong sense of urgency and self-motivation Excellent attention to customer service Results-oriented and able to prioritize, work under pressure, and meet deadlines Comfortable with people and business relationship development Computer literate with the ability to learn new computer software programs Willing and able to drive to offsite locations using personal vehicle Physical Requirements: Ability to frequently stand and walk for extended periods of time. Must be able to lift and or move 25-50 pounds unassisted. Ability to pass a pre-employment drug and physical screen. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Position Classification: Exempt/Full Time (Hybrid Role) Compensation: Competitive base salary of $90,000, plus uncapped commission potential-rewarding your success and growth. All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer
08/05/2026
Full time
Job Title: Territory Manager Reports to: VP of Sales About the Company: AC Pro is a family-owned HVAC company with locations in Southern California, Arizona, Utah, and Nevada. We value taking care of our customers, creating an enjoyable work environment for our associates, and doing work that is honest and high-quality. We are seeking experienced leaders to join our team who would like to construct quality products, learn new skills, enjoy a positive workplace with fair benefits, and help us build this company into a place where both you and your family will be proud to have you work. Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Summary of Responsibilities: Develops and maintains positive relationships with major or key accounts within assigned area. Manages territory in accordance with company sales objectives and quotas Presents marketing programs to customers and guides them through the ordering process Sets and meets sales targets Identifies opportunities to meet needs for current and prospective customers and offers them solutions Analyze data and assess sales performance to improve efficiency and effectiveness Consistently monitors competition within territory Ensures customer expectations are met through proactive follow-up and prompt resolution of customer concerns Desired Skills & Experience: High School Diploma or Completed GED Minimum of 2 years of experience in the HVAC industry. Must have a valid driver's license and current auto insurance (required); must be willing and able to travel to support customer locations using a personal vehicle. This is an essential job requirement. Computer literacy with ability to learn new computer software programs. Great communication skills in both written and spoken form Able to work independently with a strong sense of urgency and self-motivation Excellent attention to customer service Results-oriented and able to prioritize, work under pressure, and meet deadlines Comfortable with people and business relationship development Computer literate with the ability to learn new computer software programs Willing and able to drive to offsite locations using personal vehicle Physical Requirements: Ability to frequently stand and walk for extended periods of time. Must be able to lift and or move 25-50 pounds unassisted. Ability to pass a pre-employment drug and physical screen. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Position Classification: Exempt/Full Time (Hybrid Role) Compensation: Competitive base salary of $90,000, plus uncapped commission potential-rewarding your success and growth. All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Information security is an integral part of Visa's corporate culture. It is essential to maintain our position as an industry leader in electronic payments, and it is the responsibility of each employee to safeguard information, protect it from unauthorized access, and ensure regulatory compliance. Information security has a significant effect on privacy, consumer confidence, external reputation, and/or the bottom line, and it is a priority on everyone's agenda. The successful incumbent will be part of Visa's Business to Business Identity & Access Management team, which is part of the larger Cybersecurity organization. The B2B IAM team has a Global focus, and is responsive to an evolving threat landscape, regulatory compliance, IT security requirements and technology architecture. The B2B IAM team is responsible for secure access to business portals and associated services. Essential Functions: Support and maintain QA and test environments by troubleshooting integration issues, ensuring application uptime, performing root cause analysis, and maintaining stability that reflects production-like conditions. Assist in configuring and maintaining test environments, including data setup and test account provisioning. Develop and execute functional and regression test plans for Java/.NET core-based Business-to-Business (B2B) Identity and Access Management (IAM) systems. Participate in test planning and author test cases, test scripts, and automated tests, perform performance testing and analyze results. Create and maintain test cases and test plans in alignment with business requirements and product features. Conduct API testing utilizing tools such as Postman, SoapUI, and OpenAPI. Contribute to the automation framework, including Selenium (Java) and Postman/Newman, with guidance from senior team members. Develop and maintain CI/CD test pipelines using Jenkins. Design and execute performance and stress tests to identify and address potential bottlenecks, employing tools such as JMeter and LoadRunner. Engage in Scrum ceremonies, cross-functional demonstrations, and collaborate with developers, product owners, and stakeholders. Provide feedback on development code and test designs, supporting continuous improvement. Help conduct post-deployment testing to validate production release and ensure no regressions. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • Bachelor's degree OR 3+ years of relevant work experience. Preferred Qualifications • 2 or more years of work experience. • Experience or familiarity with Generative AI, prompt engineering, and emerging coding practices. • Experience working with relational databases (RDBMS) and writing basic SQL queries. • Experience with REST API testing and automation. • Experience testing software at the API level using tools such as Postman, SoapUI, or JMeter. • Experience with performance testing tools such as JMeter, LoadRunner, or similar. • Experience in building and executing automated tests for Java/.NET Core applications and REST-based services. • Experience with OpenAPI, Selenium (Java), or comparable testing frameworks. • Familiarity with Zephyr or similar test management tools. • Experience using Eclipse or other IDE tools for development and debugging. • Experience with distributed version control systems such as GitHub or Bitbucket. • Familiarity with code quality governance tools such as Sonar, FindBugs, or Checkmarx. • Familiarity with Continuous Integration (CI) tools such as Jenkins and Artifactory. • Familiarity with containerization tools such as Docker and Kubernetes. • Familiarity with Agile methodologies and tools such as Jira and Wiki. • Ability to perform root cause analysis and collaborate with developers to resolve issues. • Basic understanding of secure software development practices (SSDLC). • Strong communication and collaboration skills to work with cross-functional teams. U.S. Applicants Only The estimated salary range for this position is $76,200.00 to $ 118,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
08/05/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Information security is an integral part of Visa's corporate culture. It is essential to maintain our position as an industry leader in electronic payments, and it is the responsibility of each employee to safeguard information, protect it from unauthorized access, and ensure regulatory compliance. Information security has a significant effect on privacy, consumer confidence, external reputation, and/or the bottom line, and it is a priority on everyone's agenda. The successful incumbent will be part of Visa's Business to Business Identity & Access Management team, which is part of the larger Cybersecurity organization. The B2B IAM team has a Global focus, and is responsive to an evolving threat landscape, regulatory compliance, IT security requirements and technology architecture. The B2B IAM team is responsible for secure access to business portals and associated services. Essential Functions: Support and maintain QA and test environments by troubleshooting integration issues, ensuring application uptime, performing root cause analysis, and maintaining stability that reflects production-like conditions. Assist in configuring and maintaining test environments, including data setup and test account provisioning. Develop and execute functional and regression test plans for Java/.NET core-based Business-to-Business (B2B) Identity and Access Management (IAM) systems. Participate in test planning and author test cases, test scripts, and automated tests, perform performance testing and analyze results. Create and maintain test cases and test plans in alignment with business requirements and product features. Conduct API testing utilizing tools such as Postman, SoapUI, and OpenAPI. Contribute to the automation framework, including Selenium (Java) and Postman/Newman, with guidance from senior team members. Develop and maintain CI/CD test pipelines using Jenkins. Design and execute performance and stress tests to identify and address potential bottlenecks, employing tools such as JMeter and LoadRunner. Engage in Scrum ceremonies, cross-functional demonstrations, and collaborate with developers, product owners, and stakeholders. Provide feedback on development code and test designs, supporting continuous improvement. Help conduct post-deployment testing to validate production release and ensure no regressions. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • Bachelor's degree OR 3+ years of relevant work experience. Preferred Qualifications • 2 or more years of work experience. • Experience or familiarity with Generative AI, prompt engineering, and emerging coding practices. • Experience working with relational databases (RDBMS) and writing basic SQL queries. • Experience with REST API testing and automation. • Experience testing software at the API level using tools such as Postman, SoapUI, or JMeter. • Experience with performance testing tools such as JMeter, LoadRunner, or similar. • Experience in building and executing automated tests for Java/.NET Core applications and REST-based services. • Experience with OpenAPI, Selenium (Java), or comparable testing frameworks. • Familiarity with Zephyr or similar test management tools. • Experience using Eclipse or other IDE tools for development and debugging. • Experience with distributed version control systems such as GitHub or Bitbucket. • Familiarity with code quality governance tools such as Sonar, FindBugs, or Checkmarx. • Familiarity with Continuous Integration (CI) tools such as Jenkins and Artifactory. • Familiarity with containerization tools such as Docker and Kubernetes. • Familiarity with Agile methodologies and tools such as Jira and Wiki. • Ability to perform root cause analysis and collaborate with developers to resolve issues. • Basic understanding of secure software development practices (SSDLC). • Strong communication and collaboration skills to work with cross-functional teams. U.S. Applicants Only The estimated salary range for this position is $76,200.00 to $ 118,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
JT4, LLC is looking for a highly experienced Senior Software Systems Engineer that is highly proficient with object oriented software design and that is also well versed with live-virtual-constructive simulation and aircraft avionics to MIL-STD-1153 and MIL-STD-1773. The position will manage software/system projects and provide guidance to technical staff. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active secret clearance This position located at China Lake and is not eligible for telework Range Requirements Demonstrates a knowledge of standard programming algorithms, design patterns, and object-oriented software design Demonstrated ability to program using C++ language code, C, and Python 3 Develops parallel processes, threading, process communication Familiar with utilizing Git for daily code management, including branching, merging, and resolving conflicts within a collaborative development environment Works proficiently with Git in both Bash (Linux) and Windows environments Interacts with remote repositories, pushes code updates, and manages local repositories Adheres to established branching strategies and understands the implications of working with master/production branches Collaborates with team members to design future enhancements Familiarity with time-series analysis a plus Familiarity with Red Hat Linux Familiarity with live-virtual-constructive simulation and aircraft avionics, MIL-STD-1153 and MIL-STD-1773 Individual must be capable of obtaining and maintaining a DOD Top Secret clearance Job Summary Essential Functions/Duties A Senior Software Systems Engineer IV provides software and systems engineering services, generally as a senior member of a work unit or group. Employee will be responsible for the following functions/duties: Manage software/system projects and provide guidance to technical staff Interact with customers and project managers on a regular basis Use broad judgment in defining and solving technical or managerial issues of the highest complexity or of far-reaching significance Capture and manage customer requirements at a system level and develop and analyze the most appropriate approach to solve complex technical problems Function as the system architect overseeing the overall design and configuration management of systems Develop the design of system/software and associated design documentation Prepare and conduct design reviews Implement design through software coding or hardware and document the design implementation Plan and execute unit, integration, and system testing Manage maintenance and sustainment activities of the system/software Provide work direction to subordinate technical staff Establish and maintain positive customer relations Support pursuit of new business efforts, lead proposal efforts, and act as a technical consultant Perform other job-related duties, as required Requirements Education, Technical, and Work Experience One of the following educational requirements must be met for this position: A bachelor's degree in an associated discipline and a minimum of eight years of related experience A master's degree in an associated discipline and a minimum of six years of experience A PhD in an associated discipline and a minimum of four years of experience In addition, a Senior Software Systems Engineer IV must possess the following qualifications: Demonstrated expertise with computer-based systems and applications Excellent programming skills in languages used for job-specific programming tasks Experience in the application of industry standard hardware and software design and documentation techniques Extensive knowledge of systems engineering and software development lifecycles Effective oral and written communication skills Good planning/organizational skills Ability to work under deadlines Salary The expected salary range for this position is $131,601.60 to $158,601.60 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSD12; A4CLR
08/05/2026
Full time
JT4, LLC is looking for a highly experienced Senior Software Systems Engineer that is highly proficient with object oriented software design and that is also well versed with live-virtual-constructive simulation and aircraft avionics to MIL-STD-1153 and MIL-STD-1773. The position will manage software/system projects and provide guidance to technical staff. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active secret clearance This position located at China Lake and is not eligible for telework Range Requirements Demonstrates a knowledge of standard programming algorithms, design patterns, and object-oriented software design Demonstrated ability to program using C++ language code, C, and Python 3 Develops parallel processes, threading, process communication Familiar with utilizing Git for daily code management, including branching, merging, and resolving conflicts within a collaborative development environment Works proficiently with Git in both Bash (Linux) and Windows environments Interacts with remote repositories, pushes code updates, and manages local repositories Adheres to established branching strategies and understands the implications of working with master/production branches Collaborates with team members to design future enhancements Familiarity with time-series analysis a plus Familiarity with Red Hat Linux Familiarity with live-virtual-constructive simulation and aircraft avionics, MIL-STD-1153 and MIL-STD-1773 Individual must be capable of obtaining and maintaining a DOD Top Secret clearance Job Summary Essential Functions/Duties A Senior Software Systems Engineer IV provides software and systems engineering services, generally as a senior member of a work unit or group. Employee will be responsible for the following functions/duties: Manage software/system projects and provide guidance to technical staff Interact with customers and project managers on a regular basis Use broad judgment in defining and solving technical or managerial issues of the highest complexity or of far-reaching significance Capture and manage customer requirements at a system level and develop and analyze the most appropriate approach to solve complex technical problems Function as the system architect overseeing the overall design and configuration management of systems Develop the design of system/software and associated design documentation Prepare and conduct design reviews Implement design through software coding or hardware and document the design implementation Plan and execute unit, integration, and system testing Manage maintenance and sustainment activities of the system/software Provide work direction to subordinate technical staff Establish and maintain positive customer relations Support pursuit of new business efforts, lead proposal efforts, and act as a technical consultant Perform other job-related duties, as required Requirements Education, Technical, and Work Experience One of the following educational requirements must be met for this position: A bachelor's degree in an associated discipline and a minimum of eight years of related experience A master's degree in an associated discipline and a minimum of six years of experience A PhD in an associated discipline and a minimum of four years of experience In addition, a Senior Software Systems Engineer IV must possess the following qualifications: Demonstrated expertise with computer-based systems and applications Excellent programming skills in languages used for job-specific programming tasks Experience in the application of industry standard hardware and software design and documentation techniques Extensive knowledge of systems engineering and software development lifecycles Effective oral and written communication skills Good planning/organizational skills Ability to work under deadlines Salary The expected salary range for this position is $131,601.60 to $158,601.60 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSD12; A4CLR
Staff Data Scientist Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) (Possible remote for the right candidate) Position Summary: The Staff Data Scientist will be a key role in the Data Science and Analytics team tasked with providing technical leadership for the establishment of enterprise wide capabilities in data science, AI and predictive analytics. The Staff Data Scientist will typically work on 3-5 large projects concurrently that have organization-wide impact. In addition to these projects, the Staff Data Scientist will provide technical consultation, advice and training on all major on-going Data Science and Analytics projects. When required, the Staff Data Scientist will also act as a project manager where vendors, suppliers and consultants are engaged on key strategic and emerging technology initiatives. Major Responsibilities: Identifying High Value Analytics & AI Opportunities Partner with business leaders to identify opportunities where predictive analytics, machine learning, or generative AI can improve productivity, reduce cost, or unlock new capabilities. Develop clear business cases and ROI models to prioritize initiatives and communicate value to senior leadership. Lead Data Science Projects Translate complex business requirements into robust, scalable technical solutions. Select and implement appropriate modeling techniques, including classical ML, deep learning, generative AI, and reinforcement learning where applicable. Oversee the full model lifecycle: data exploration, feature engineering, model development, evaluation, deployment, monitoring, and continuous improvement. Ensure solutions are production ready, maintainable, and aligned with MLOps best practices. Drive organization wide adoption of models and AI systems through clear communication, documentation, and stakeholder engagement. Technical Guidance & Thought Leadership Provide expert consultation on ML algorithms, model tuning, experimentation frameworks, and cloud native data engineering patterns. Mentor data scientists, ML engineers and AI engineers; support skill development in areas such as forecasting, ML modeling, generative AI, vector databases, and modern ETL/ELT workflows. Contribute to the development of internal standards, reusable components, and best practice guidelines. Project Management Develop and maintain project plans, milestones, and communication strategies for strategic initiatives. Facilitate regular updates with stakeholders, executives, and cross functional partners. Coordinate with vendors, consultants, and technology partners when external expertise is required Lead technology change in Data Science, Analytics and AI Evaluate emerging technologies including generative AI platforms, MLOps tools, cloud services, and data engineering frameworks to determine applicability and business value. Recommend and influence adoption of modern, flexible, and scalable technologies that support a unified enterprise data and AI platform. Drive experimentation and prototyping to accelerate innovation and reduce time to value. Qualifications: Master's Degree required; preferred concentrations in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. PhD preferred in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. 7+ years of experience along with a PhD in a related field OR 10+ years of experience along with a Master's degree in a related field required. Advanced experience developing and deploying machine learning models using Python and modern ML frameworks (e.g., Scikitlearn, PyTorch, TensorFlow). Strong applied expertise across core ML techniques, including regression, tree based models, clustering, deep learning, and NLP. Familiarity with generative AI and LLMs, including prompt engineering, finetuning, embeddings, and vector databases. Solid understanding of MLOps practices, including CI/CD for ML, automated training pipelines, model versioning, monitoring, and model governance. Hands on experience with cloud based ML platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes. Working knowledge of modern data ecosystems (Snowflake, Redshift) and the ability to collaborate effectively with data engineering teams when needed. Advanced skill in statistical modeling, SQL, and database concepts required. Demonstrated experience leading small technical teams or pods, providing mentorship and technical direction. Familiarity with Logistics industry is preferred. Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Analytics & Intelligence Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
08/05/2026
Staff Data Scientist Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) (Possible remote for the right candidate) Position Summary: The Staff Data Scientist will be a key role in the Data Science and Analytics team tasked with providing technical leadership for the establishment of enterprise wide capabilities in data science, AI and predictive analytics. The Staff Data Scientist will typically work on 3-5 large projects concurrently that have organization-wide impact. In addition to these projects, the Staff Data Scientist will provide technical consultation, advice and training on all major on-going Data Science and Analytics projects. When required, the Staff Data Scientist will also act as a project manager where vendors, suppliers and consultants are engaged on key strategic and emerging technology initiatives. Major Responsibilities: Identifying High Value Analytics & AI Opportunities Partner with business leaders to identify opportunities where predictive analytics, machine learning, or generative AI can improve productivity, reduce cost, or unlock new capabilities. Develop clear business cases and ROI models to prioritize initiatives and communicate value to senior leadership. Lead Data Science Projects Translate complex business requirements into robust, scalable technical solutions. Select and implement appropriate modeling techniques, including classical ML, deep learning, generative AI, and reinforcement learning where applicable. Oversee the full model lifecycle: data exploration, feature engineering, model development, evaluation, deployment, monitoring, and continuous improvement. Ensure solutions are production ready, maintainable, and aligned with MLOps best practices. Drive organization wide adoption of models and AI systems through clear communication, documentation, and stakeholder engagement. Technical Guidance & Thought Leadership Provide expert consultation on ML algorithms, model tuning, experimentation frameworks, and cloud native data engineering patterns. Mentor data scientists, ML engineers and AI engineers; support skill development in areas such as forecasting, ML modeling, generative AI, vector databases, and modern ETL/ELT workflows. Contribute to the development of internal standards, reusable components, and best practice guidelines. Project Management Develop and maintain project plans, milestones, and communication strategies for strategic initiatives. Facilitate regular updates with stakeholders, executives, and cross functional partners. Coordinate with vendors, consultants, and technology partners when external expertise is required Lead technology change in Data Science, Analytics and AI Evaluate emerging technologies including generative AI platforms, MLOps tools, cloud services, and data engineering frameworks to determine applicability and business value. Recommend and influence adoption of modern, flexible, and scalable technologies that support a unified enterprise data and AI platform. Drive experimentation and prototyping to accelerate innovation and reduce time to value. Qualifications: Master's Degree required; preferred concentrations in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. PhD preferred in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. 7+ years of experience along with a PhD in a related field OR 10+ years of experience along with a Master's degree in a related field required. Advanced experience developing and deploying machine learning models using Python and modern ML frameworks (e.g., Scikitlearn, PyTorch, TensorFlow). Strong applied expertise across core ML techniques, including regression, tree based models, clustering, deep learning, and NLP. Familiarity with generative AI and LLMs, including prompt engineering, finetuning, embeddings, and vector databases. Solid understanding of MLOps practices, including CI/CD for ML, automated training pipelines, model versioning, monitoring, and model governance. Hands on experience with cloud based ML platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes. Working knowledge of modern data ecosystems (Snowflake, Redshift) and the ability to collaborate effectively with data engineering teams when needed. Advanced skill in statistical modeling, SQL, and database concepts required. Demonstrated experience leading small technical teams or pods, providing mentorship and technical direction. Familiarity with Logistics industry is preferred. Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Analytics & Intelligence Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
Summary Statement: You will manage a team of developers to help us create the next generation of innovative solutions while also enhancing and optimizing our existing systems and applications. Providing day-to-day management and development for your team, you will manage projects to ensure seamless delivery, implementation, support, and issue resolution. Using your knowledge and experience with technology, you will help guide our organization to implement solutions that will move us forward and keep us ahead of the competition. What You Will Be Doing: As a Penske Manager of Asset Management Systems, you will be leading a team focused on key software development, enhancements, and maintenance. Working with your teams, stakeholders, and development partners/vendors to ensure implementation and help define architecture to create robust solutions. Conducting performance reviews for your team and engineering process for quality assurance to ensure that deliverables are effective and meet the needs of the end-user. Guiding teams and removing roadblocks to ensure timely solutions, as well as growing your team of developers to advance in their careers are key tasks that help make sure, we can keep our organization moving forward. Fostering a partnership with business owners and key stakeholders to get the job done. Penske Responsibilities: Provide direction and day-to-day management of development staff to ensure that any roadblocks are removed, and developers/teams are successfully moving forward Make sure that development projects are prioritized, scheduled, and completed according to business need Foster collaboration by leading regular meetings and communicating with process owners, product managers, agile teams, IT groups, and other stakeholders to negotiate priority and timelines while managing resources required to get the job done Hire new associates, conduct performance reviews, guide, and mentor their career development Ensure on time and defect-free delivery of applications in accordance with Penske standards Responsibilities for multiple systems, agile teams, and cross-functional projects Other projects, teams, and responsibilities as assigned by the manager Follow IT practices in security, licensing, source code management, incident management, and following architectural standards Coach and mentor associates. Develop team members to increase value to the organization Reduce complexity in the environment Identify future opportunities for system enhancement and value generation Penske Qualifications: Bachelor's degree in computer science, Math or Information Systems or equivalent development experience. Green belt, Black belt, Lean or PMP certification preferred. 12+ years of software development experience 5+ years leading/supervising multiple IT projects through the full SDLC (Software Development Life Cycle) including prior work defining complex application architecture and integration with multi-tiered systems Proven experience in leading and managing small to mid-size teams Proven experience in team development and performance management Experience in migrating legacy applications to cloud platforms such as AWS Experience in implementing large scale applications with Event Driven and Domain Driven Architecture patterns Significant functional experience (8+ years) with core Technologies and Architectures - Java Enterprise Technologies, Spring Boot, Spring Frameworks, Restful Web services, SOA, Angular, HTML/CSS, SQL, DB2/Oracle, Kafka, Cloud Technologies Experience in leading teams in custom development, evaluating, selecting, integrating, and implementing application software (package) solutions when appropriate Strong interpersonal and decision-making skills Experience in building and managing relationships with various business and IT Stakeholders Able to communicate highly technical concepts in a clear/concise manner to non-technical individuals Experience in prioritizing technological needs within set budget requirements Knowledge of project management methods and tools Strong experience with Agile (SAFE) / DevOps approaches or methodologies Strong knowledge of Integration technologies like Spring Integration Framework, API Management, Micro-services Expertise in leading the architecture, design & implementation of highly complex data integrations and data services by utilizing technologies such as Spring Boot, Angular, DB2/Oracle Advanced experience in working with the various IT teams to build and implement scalable architecture for relevant software solutions Full fluency and expert-level knowledge in systems/languages applicable to the role Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Information Technology Job Family: Information Technology Address: 5401 W Kennedy Blvd Ste 650 Primary Location: US-FL-Tampa Employer: Penske Truck Leasing Co., L.P. Req ID:
08/05/2026
Summary Statement: You will manage a team of developers to help us create the next generation of innovative solutions while also enhancing and optimizing our existing systems and applications. Providing day-to-day management and development for your team, you will manage projects to ensure seamless delivery, implementation, support, and issue resolution. Using your knowledge and experience with technology, you will help guide our organization to implement solutions that will move us forward and keep us ahead of the competition. What You Will Be Doing: As a Penske Manager of Asset Management Systems, you will be leading a team focused on key software development, enhancements, and maintenance. Working with your teams, stakeholders, and development partners/vendors to ensure implementation and help define architecture to create robust solutions. Conducting performance reviews for your team and engineering process for quality assurance to ensure that deliverables are effective and meet the needs of the end-user. Guiding teams and removing roadblocks to ensure timely solutions, as well as growing your team of developers to advance in their careers are key tasks that help make sure, we can keep our organization moving forward. Fostering a partnership with business owners and key stakeholders to get the job done. Penske Responsibilities: Provide direction and day-to-day management of development staff to ensure that any roadblocks are removed, and developers/teams are successfully moving forward Make sure that development projects are prioritized, scheduled, and completed according to business need Foster collaboration by leading regular meetings and communicating with process owners, product managers, agile teams, IT groups, and other stakeholders to negotiate priority and timelines while managing resources required to get the job done Hire new associates, conduct performance reviews, guide, and mentor their career development Ensure on time and defect-free delivery of applications in accordance with Penske standards Responsibilities for multiple systems, agile teams, and cross-functional projects Other projects, teams, and responsibilities as assigned by the manager Follow IT practices in security, licensing, source code management, incident management, and following architectural standards Coach and mentor associates. Develop team members to increase value to the organization Reduce complexity in the environment Identify future opportunities for system enhancement and value generation Penske Qualifications: Bachelor's degree in computer science, Math or Information Systems or equivalent development experience. Green belt, Black belt, Lean or PMP certification preferred. 12+ years of software development experience 5+ years leading/supervising multiple IT projects through the full SDLC (Software Development Life Cycle) including prior work defining complex application architecture and integration with multi-tiered systems Proven experience in leading and managing small to mid-size teams Proven experience in team development and performance management Experience in migrating legacy applications to cloud platforms such as AWS Experience in implementing large scale applications with Event Driven and Domain Driven Architecture patterns Significant functional experience (8+ years) with core Technologies and Architectures - Java Enterprise Technologies, Spring Boot, Spring Frameworks, Restful Web services, SOA, Angular, HTML/CSS, SQL, DB2/Oracle, Kafka, Cloud Technologies Experience in leading teams in custom development, evaluating, selecting, integrating, and implementing application software (package) solutions when appropriate Strong interpersonal and decision-making skills Experience in building and managing relationships with various business and IT Stakeholders Able to communicate highly technical concepts in a clear/concise manner to non-technical individuals Experience in prioritizing technological needs within set budget requirements Knowledge of project management methods and tools Strong experience with Agile (SAFE) / DevOps approaches or methodologies Strong knowledge of Integration technologies like Spring Integration Framework, API Management, Micro-services Expertise in leading the architecture, design & implementation of highly complex data integrations and data services by utilizing technologies such as Spring Boot, Angular, DB2/Oracle Advanced experience in working with the various IT teams to build and implement scalable architecture for relevant software solutions Full fluency and expert-level knowledge in systems/languages applicable to the role Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Information Technology Job Family: Information Technology Address: 5401 W Kennedy Blvd Ste 650 Primary Location: US-FL-Tampa Employer: Penske Truck Leasing Co., L.P. Req ID:
Description: Lead Cook Private School Full Time Employee Benefits Eligible Pay Rate: $21-$23 per hour Bring your culinary skill, steady hands, and positive energy to a kitchen where quality, creativity, and teamwork matter every day. Brock & Company is looking for a Cook to join our private school dining team-someone who takes pride in preparing fresh, flavorful meals, supporting smooth service, and creating a great experience for students, faculty, and staff. This is a full-time, benefits-eligible opportunity with a company that values work-life balance, encourages input, and gives motivated team members room to grow. Brock & Company, Inc. is the premier provider of contract food management to private and independent schools and corporations throughout the Mid-Atlantic and New England regions. We aim to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, solve problems, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Our programs have made significant improvements in the daily work lives of our customers and clients by providing healthy, nutritious menus at all meals. This position will prepare, cook and serve foods determined by the supervisor. Staff will observe all verbal and written instructions regarding menu production, recipe methods, cooking techniques and food presentation. Responsibilities: The production, preparation and cooking of foods to include soups, sauces, salads, entrees, catering and all other items determined by the Chef Manager. Station set - up prior to service with appropriate equipment and food to be determined by the supervisor. Maintain a clean and safe work area via supervisor instruction and applicable health, safety and food handling regulations. Provide customer service in a courteous manner at all times. Essential requirements: Comprehension of both verbal and written food recipes, production orders, cooking instructions and techniques in to preparation of daily menus. Follow all outlined health and safety regulations with regard to equipment use and personal hygiene. Must be able to stand for extended periods of time. Have the ability to move objects approximately 35 lbs. to waist height. Adhere to client and company protocols related to COVID-19 workplace safety and sanitation standards. Positive "can-do" attitude Receive, unpack, unwrap, date, rotate and stow deliveries. This position may be called upon to perform other jobs as determined by the supervisor. Benefits Available for Full-Time Employees Medical, Dental & Vision Paid Time Off 401K Plan with Company Match Life & AD & D Insurance Short & Long-Term Disability Equal Opportunity Employer - M/F/D/V Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: Compensation details: 21-23 Hourly Wage PIdae5-
08/05/2026
Full time
Description: Lead Cook Private School Full Time Employee Benefits Eligible Pay Rate: $21-$23 per hour Bring your culinary skill, steady hands, and positive energy to a kitchen where quality, creativity, and teamwork matter every day. Brock & Company is looking for a Cook to join our private school dining team-someone who takes pride in preparing fresh, flavorful meals, supporting smooth service, and creating a great experience for students, faculty, and staff. This is a full-time, benefits-eligible opportunity with a company that values work-life balance, encourages input, and gives motivated team members room to grow. Brock & Company, Inc. is the premier provider of contract food management to private and independent schools and corporations throughout the Mid-Atlantic and New England regions. We aim to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, solve problems, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Our programs have made significant improvements in the daily work lives of our customers and clients by providing healthy, nutritious menus at all meals. This position will prepare, cook and serve foods determined by the supervisor. Staff will observe all verbal and written instructions regarding menu production, recipe methods, cooking techniques and food presentation. Responsibilities: The production, preparation and cooking of foods to include soups, sauces, salads, entrees, catering and all other items determined by the Chef Manager. Station set - up prior to service with appropriate equipment and food to be determined by the supervisor. Maintain a clean and safe work area via supervisor instruction and applicable health, safety and food handling regulations. Provide customer service in a courteous manner at all times. Essential requirements: Comprehension of both verbal and written food recipes, production orders, cooking instructions and techniques in to preparation of daily menus. Follow all outlined health and safety regulations with regard to equipment use and personal hygiene. Must be able to stand for extended periods of time. Have the ability to move objects approximately 35 lbs. to waist height. Adhere to client and company protocols related to COVID-19 workplace safety and sanitation standards. Positive "can-do" attitude Receive, unpack, unwrap, date, rotate and stow deliveries. This position may be called upon to perform other jobs as determined by the supervisor. Benefits Available for Full-Time Employees Medical, Dental & Vision Paid Time Off 401K Plan with Company Match Life & AD & D Insurance Short & Long-Term Disability Equal Opportunity Employer - M/F/D/V Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: Compensation details: 21-23 Hourly Wage PIdae5-
Position Summary The Programmer for Mainframe Systems will support, enhance, and maintain mission critical applications that underpin the MNR Crew Management System (CMS). This role focuses on daily operational stability, feature development, and data integrations across upstream and downstream systems. The programmer will also lead data migration activities associated with transitioning CMS to its modern replacement platform. This position is critical to ensuring reliable railroad operations and continuity of essential data flows used for payroll, FRA reporting, crew scheduling, and other regulatory and operational functions. Key Responsibilities Core Application Support Maintain, support, and enhance legacy mainframe applications supporting the MNR Crew Management System. Monitor and troubleshoot daily batch jobs, interfaces, and workflows to ensure stable and reliable system operations. Load and validate new crew schedules within CMS. Diagnose and resolve production issues to prevent operational disruptions across connected systems. Data Integrations & Reporting Manage data interfaces between CMS and other MTA systems, including Kronos (payroll) and PeopleSoft. Oversee data extracts that feed into the enterprise data lake and downstream reporting environments. Develop, modify, and generate operational and regulatory reports for FRA, IG, and additional stakeholders. Ensure accurate, timely delivery of critical data to downstream systems. Data Migration & Modernization Develop the strategy and execution plan for migrating historical CMS data into the new, modern Crew Management System. Validate migrated data to ensure completeness, accuracy, and readiness for future operational use. Collaborate with IT, business teams, and modernization project leadership to ensure seamless transition. Systems Reliability & Maintenance Perform routine system maintenance and enhancement work to ensure optimal performance and uptime. Support business continuity by documenting processes, workflows, and integrations. Provide knowledge transfer and system expertise to IT team members and project stakeholders. Required Qualifications 10+ years of experience in application development, preferably supporting mainframe environments or legacy enterprise systems. Strong understanding of batch processing, interface workflows, and data integrations. Experience with operational reporting and regulatory reporting requirements. Ability to troubleshoot complex production issues under time sensitive conditions. Experience supporting mission critical or operationally sensitive systems. Familiarity with large scale data migration efforts is strongly preferred. Preferred Qualifications Prior experience in transportation, logistics, or crew management systems. Experience working with Kronos, PeopleSoft, or similar enterprise systems. Knowledge of FRA Hours of Service reporting or other regulated reporting domains.
08/05/2026
Full time
Position Summary The Programmer for Mainframe Systems will support, enhance, and maintain mission critical applications that underpin the MNR Crew Management System (CMS). This role focuses on daily operational stability, feature development, and data integrations across upstream and downstream systems. The programmer will also lead data migration activities associated with transitioning CMS to its modern replacement platform. This position is critical to ensuring reliable railroad operations and continuity of essential data flows used for payroll, FRA reporting, crew scheduling, and other regulatory and operational functions. Key Responsibilities Core Application Support Maintain, support, and enhance legacy mainframe applications supporting the MNR Crew Management System. Monitor and troubleshoot daily batch jobs, interfaces, and workflows to ensure stable and reliable system operations. Load and validate new crew schedules within CMS. Diagnose and resolve production issues to prevent operational disruptions across connected systems. Data Integrations & Reporting Manage data interfaces between CMS and other MTA systems, including Kronos (payroll) and PeopleSoft. Oversee data extracts that feed into the enterprise data lake and downstream reporting environments. Develop, modify, and generate operational and regulatory reports for FRA, IG, and additional stakeholders. Ensure accurate, timely delivery of critical data to downstream systems. Data Migration & Modernization Develop the strategy and execution plan for migrating historical CMS data into the new, modern Crew Management System. Validate migrated data to ensure completeness, accuracy, and readiness for future operational use. Collaborate with IT, business teams, and modernization project leadership to ensure seamless transition. Systems Reliability & Maintenance Perform routine system maintenance and enhancement work to ensure optimal performance and uptime. Support business continuity by documenting processes, workflows, and integrations. Provide knowledge transfer and system expertise to IT team members and project stakeholders. Required Qualifications 10+ years of experience in application development, preferably supporting mainframe environments or legacy enterprise systems. Strong understanding of batch processing, interface workflows, and data integrations. Experience with operational reporting and regulatory reporting requirements. Ability to troubleshoot complex production issues under time sensitive conditions. Experience supporting mission critical or operationally sensitive systems. Familiarity with large scale data migration efforts is strongly preferred. Preferred Qualifications Prior experience in transportation, logistics, or crew management systems. Experience working with Kronos, PeopleSoft, or similar enterprise systems. Knowledge of FRA Hours of Service reporting or other regulated reporting domains.
Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles. The Senior Product Manager is a customer-centric advocate for specific customers of products and systems and are responsible for identifying and executing against opportunities. Their main responsibility is to enhance the end-to-end experience with the goal of increasing customer satisfaction and positively impacting the company's revenue growth and other goals. Outcomes and Activities: This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member. Advocates for the end user and stakeholder by empathizing and understanding user needs, remaining focused on desired outcomes, and becoming the domain expert. Analyzes data through the lens of the customer and identifies goals, metrics/key performance indicators, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings, leading to continued improvement in owned metrics/key performance indicators. Creates an environment where the entire team is immersed in customer-first thinking and turns customer insights into actionable strategies and priorities across products. Takes ownership of business results and being a day-to-day decision maker, including communicating with and influencing key partners and stakeholders to deliver winning product experiences and outcomes. Conducts and monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Focuses on innovation and the disruption of status quo to identify improvements and new opportunities to gain a competitive advantage. Ensures the team is utilizing data with the right metrics to drive customer outcomes and ensures the right analysis is being done to prioritize appropriately. Effectively collaborates with technical and design teams to use the best modern technologies and deliver amazing products to market efficiently with quality. Has a deep understanding of product objectives and priorities and translates product concepts into user stories, epics, and other appropriate product deliverables while identifying and mitigating risks. Owns their product and is responsible for the delivery of that product and associated projects on time, on budget, on strategy, and with a superior level of quality and performance. Has a deep, end-to-end understanding of their products and how it fits into the business and is able to identify what impacts will occur due to other changes in the business. Proactively learns and recommends new technologies as a result of actively participating in technology/product forums as a product leader. Serves as the visionary to set vision and direction and champions high-impact outcomes; acts as a bridge between strategy and execution to translate plans into action, iterating as necessary. Champion of the end-to-end platform and is an expert in the systems and users they support; uses this knowledge to generate new ideas and support development, launch, and adoption of these new ideas. Drives continuous improvement of the product management process by documenting and reviewing processes and procedures. Consistently inspires, motivates and develops others beyond their immediate team and achieves high quality results through others, including cross-functional or virtual teams. Acts as a role model and provides peer coaching to develop other Product Managers. Competencies: The following items detail how you will be successful in this role. Customer-Centric: Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer's mindset before considering technical solutions. Deeply experienced in human centered design, design thinking and jobs to be done. Clearly defines customer benefits to accelerate decision making, understands how changes to the customer experience impacts backend processes and technologies and develops clear roadmaps that create pathways to action. Business-Focused: Integrates business analytics and operational excellence in every aspect of design and development. Analyzes data thru the lens of the customer and needs of the business and understands inputs, outputs and root causes. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes. Technology-Driven: Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with technical and design teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end platforms and how changes impact the enterprise, applications and the overall technical ecosystem. Transformational Leader: Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change. Requirements: College degree or recent equivalent experience in a related field. Minimum 7 years of experience as a Product Manager or related position. Customer-first mindset, always keeping the customer's interest in mind when making decisions. Hands-on experience managing all stages of the product life cycle. Integration mind-set and approach to ensure product dependencies and integration points are understood and delivered across product lines. Inherently curious, results-driven with the ability to make difficult decisions, ask probing questions and look for root causes, opportunities, and solutions. Strong written and oral communications skills, especially the ability to clarify and simplify complex topics. Organized self-starter who develops plans and is committed to hitting delivery dates; ability to perform with minimal supervision in a team environment. Experience working according to Agile principles, sprint-based approaches, taking a prioritized, pragmatic approach to ensure the correct product gets built and delivered on time. Experience using data mining tools, customer experience management software, and direct observation to identify user behavior, design, and refine product features. Demonstrated ability to improve business key performance indicators through product management. Basic knowledge of product proposals, product roadmaps and customer journey maps. Quick thinker, with an ability to understand and interpret information promptly and effectively. Excellent leadership and persuasion skills and the ability to lead through influence without direct authority. Experience interacting with people at all levels of an organization, including Executive Management. Proficiency with standard MS productivity tools (Office, Visio, and Project), web analytics and pathing tools (e.g. Google Analytics, Adobe Suite, Tea Leaf, Real Story), collaboration tools (e.g. Mural, Miro), Product management (e.g. Jira, Rally, etc.). Ability to travel 10%-25% of the time. Preferred Experience: Experience in fintech, marketplaces, lending, consumer auto financing, or SMB platforms. Targeted Compensation: $165,000 - $190,000 base salary + an annual bonus plan. INDCSLP This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk . click apply for full job details
08/05/2026
Full time
Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles. The Senior Product Manager is a customer-centric advocate for specific customers of products and systems and are responsible for identifying and executing against opportunities. Their main responsibility is to enhance the end-to-end experience with the goal of increasing customer satisfaction and positively impacting the company's revenue growth and other goals. Outcomes and Activities: This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member. Advocates for the end user and stakeholder by empathizing and understanding user needs, remaining focused on desired outcomes, and becoming the domain expert. Analyzes data through the lens of the customer and identifies goals, metrics/key performance indicators, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings, leading to continued improvement in owned metrics/key performance indicators. Creates an environment where the entire team is immersed in customer-first thinking and turns customer insights into actionable strategies and priorities across products. Takes ownership of business results and being a day-to-day decision maker, including communicating with and influencing key partners and stakeholders to deliver winning product experiences and outcomes. Conducts and monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Focuses on innovation and the disruption of status quo to identify improvements and new opportunities to gain a competitive advantage. Ensures the team is utilizing data with the right metrics to drive customer outcomes and ensures the right analysis is being done to prioritize appropriately. Effectively collaborates with technical and design teams to use the best modern technologies and deliver amazing products to market efficiently with quality. Has a deep understanding of product objectives and priorities and translates product concepts into user stories, epics, and other appropriate product deliverables while identifying and mitigating risks. Owns their product and is responsible for the delivery of that product and associated projects on time, on budget, on strategy, and with a superior level of quality and performance. Has a deep, end-to-end understanding of their products and how it fits into the business and is able to identify what impacts will occur due to other changes in the business. Proactively learns and recommends new technologies as a result of actively participating in technology/product forums as a product leader. Serves as the visionary to set vision and direction and champions high-impact outcomes; acts as a bridge between strategy and execution to translate plans into action, iterating as necessary. Champion of the end-to-end platform and is an expert in the systems and users they support; uses this knowledge to generate new ideas and support development, launch, and adoption of these new ideas. Drives continuous improvement of the product management process by documenting and reviewing processes and procedures. Consistently inspires, motivates and develops others beyond their immediate team and achieves high quality results through others, including cross-functional or virtual teams. Acts as a role model and provides peer coaching to develop other Product Managers. Competencies: The following items detail how you will be successful in this role. Customer-Centric: Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer's mindset before considering technical solutions. Deeply experienced in human centered design, design thinking and jobs to be done. Clearly defines customer benefits to accelerate decision making, understands how changes to the customer experience impacts backend processes and technologies and develops clear roadmaps that create pathways to action. Business-Focused: Integrates business analytics and operational excellence in every aspect of design and development. Analyzes data thru the lens of the customer and needs of the business and understands inputs, outputs and root causes. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes. Technology-Driven: Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with technical and design teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end platforms and how changes impact the enterprise, applications and the overall technical ecosystem. Transformational Leader: Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change. Requirements: College degree or recent equivalent experience in a related field. Minimum 7 years of experience as a Product Manager or related position. Customer-first mindset, always keeping the customer's interest in mind when making decisions. Hands-on experience managing all stages of the product life cycle. Integration mind-set and approach to ensure product dependencies and integration points are understood and delivered across product lines. Inherently curious, results-driven with the ability to make difficult decisions, ask probing questions and look for root causes, opportunities, and solutions. Strong written and oral communications skills, especially the ability to clarify and simplify complex topics. Organized self-starter who develops plans and is committed to hitting delivery dates; ability to perform with minimal supervision in a team environment. Experience working according to Agile principles, sprint-based approaches, taking a prioritized, pragmatic approach to ensure the correct product gets built and delivered on time. Experience using data mining tools, customer experience management software, and direct observation to identify user behavior, design, and refine product features. Demonstrated ability to improve business key performance indicators through product management. Basic knowledge of product proposals, product roadmaps and customer journey maps. Quick thinker, with an ability to understand and interpret information promptly and effectively. Excellent leadership and persuasion skills and the ability to lead through influence without direct authority. Experience interacting with people at all levels of an organization, including Executive Management. Proficiency with standard MS productivity tools (Office, Visio, and Project), web analytics and pathing tools (e.g. Google Analytics, Adobe Suite, Tea Leaf, Real Story), collaboration tools (e.g. Mural, Miro), Product management (e.g. Jira, Rally, etc.). Ability to travel 10%-25% of the time. Preferred Experience: Experience in fintech, marketplaces, lending, consumer auto financing, or SMB platforms. Targeted Compensation: $165,000 - $190,000 base salary + an annual bonus plan. INDCSLP This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk . click apply for full job details
DCS is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with multidisciplinary teams formed with exceptional employees. The DCS Air and Space Technology Sector is seeking a qualified candidate to apply advanced knowledge in the areas of software engineering, systems engineering, DevSecOps, and information technology for the technical design, development, modernization, integration, and sustainment of complex software systems supporting U.S. Department of Defense customers. As a member of our team, the successful candidate will support software development and modernization efforts in a secure DoD environment, including work associated with PlatformOne-aligned development practices, cloud-enabled software delivery, CI/CD pipelines, automated testing, secure coding, and mission application sustainment. This position requires an experienced technical contributor who can work under broadly defined direction, apply advanced engineering principles, and provide high-level technical guidance to engineers, managers, and customers. The candidate must be able to work independently and as part of a broader technical team. Successful candidates will have strong problem-solving skills, sound technical judgment, effective oral and written communication skills, and the ability to support complex software efforts in fast-paced mission environments. Essential Job Functions: Design, develop, test, integrate, and sustain software capabilities in support of DoD mission systems. Support modernization of existing applications, services, and user interfaces using current software engineering practices. Develop and maintain software components using object-oriented and web-based technologies. Support secure software development practices, including code quality analysis, vulnerability remediation, automated testing, and configuration management. Develop, maintain, and improve CI/CD pipelines and related software delivery processes. Support containerized or cloud-enabled software development environments, as required. Troubleshoot, analyze, and resolve complex software, integration, performance, and deployment issues. Work with engineers, managers, cybersecurity personnel, and customers to define requirements, assess technical approaches, and deliver mission-focused solutions. Provide technical guidance to software engineers and support disciplined development practices across the team. Prepare and maintain technical documentation, user documentation, installation guidance, and status materials. Support software deployments, testing activities, and operational sustainment in classified or controlled environments. Use initiative and independent judgment to develop solutions to complex technical problems. Perform additional duties as required. Required Skills: Due to the sensitivity of customer-related requirements, U.S. Citizenship is required. Active Top Secret security clearance, with the ability to maintain clearance eligibility. Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Systems Engineering, or a related technical discipline, and at least 12 years of related experience; or a Master's degree and at least 10 years of related experience; or a PhD and at least 7 years of related experience. Experience designing, developing, testing, and sustaining complex software systems, including PlatformOne. Experience supporting PlatformOne, Cloud One, Iron Bank, Big Bang, Kubernetes, OpenShift, Docker, Helm, or similar DoD cloud/container platforms. Experience with object-oriented software development and modern software engineering practices. Experience developing web-based applications, services, APIs, or enterprise software capabilities. Experience using source control, issue tracking, automated build, and software configuration management tools. Experience supporting secure software development, vulnerability remediation, or software assurance activities. Ability to work independently under broadly defined direction. Ability to provide technical guidance to engineers, managers, and customers. Excellent written and verbal communication skills. Ability to work effectively in a team environment. Desired Skills: Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, GitHub Actions, or similar technologies. Experience with DevSecOps principles, automated testing, static code analysis, vulnerability scanning, and secure deployment practices. Experience with Java, JavaScript, TypeScript, React, NodeJS, Python, C++, or similar development languages and frameworks. Experience with relational databases, SQL, data management, data integration, or enterprise service architectures. Experience with DoD cybersecurity requirements, RMF, ATO support, STIGs, or classified network deployment processes. Experience modernizing legacy applications or migrating older systems to current frameworks and architectures. Experience supporting Air Force, DoD, Intelligence Community, or mission-planning software systems. Experience working in Agile, Scrum, Kanban, or similar software development environments. Experience creating technical documentation, user guides, briefings, and status reports.
08/05/2026
Full time
DCS is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with multidisciplinary teams formed with exceptional employees. The DCS Air and Space Technology Sector is seeking a qualified candidate to apply advanced knowledge in the areas of software engineering, systems engineering, DevSecOps, and information technology for the technical design, development, modernization, integration, and sustainment of complex software systems supporting U.S. Department of Defense customers. As a member of our team, the successful candidate will support software development and modernization efforts in a secure DoD environment, including work associated with PlatformOne-aligned development practices, cloud-enabled software delivery, CI/CD pipelines, automated testing, secure coding, and mission application sustainment. This position requires an experienced technical contributor who can work under broadly defined direction, apply advanced engineering principles, and provide high-level technical guidance to engineers, managers, and customers. The candidate must be able to work independently and as part of a broader technical team. Successful candidates will have strong problem-solving skills, sound technical judgment, effective oral and written communication skills, and the ability to support complex software efforts in fast-paced mission environments. Essential Job Functions: Design, develop, test, integrate, and sustain software capabilities in support of DoD mission systems. Support modernization of existing applications, services, and user interfaces using current software engineering practices. Develop and maintain software components using object-oriented and web-based technologies. Support secure software development practices, including code quality analysis, vulnerability remediation, automated testing, and configuration management. Develop, maintain, and improve CI/CD pipelines and related software delivery processes. Support containerized or cloud-enabled software development environments, as required. Troubleshoot, analyze, and resolve complex software, integration, performance, and deployment issues. Work with engineers, managers, cybersecurity personnel, and customers to define requirements, assess technical approaches, and deliver mission-focused solutions. Provide technical guidance to software engineers and support disciplined development practices across the team. Prepare and maintain technical documentation, user documentation, installation guidance, and status materials. Support software deployments, testing activities, and operational sustainment in classified or controlled environments. Use initiative and independent judgment to develop solutions to complex technical problems. Perform additional duties as required. Required Skills: Due to the sensitivity of customer-related requirements, U.S. Citizenship is required. Active Top Secret security clearance, with the ability to maintain clearance eligibility. Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Systems Engineering, or a related technical discipline, and at least 12 years of related experience; or a Master's degree and at least 10 years of related experience; or a PhD and at least 7 years of related experience. Experience designing, developing, testing, and sustaining complex software systems, including PlatformOne. Experience supporting PlatformOne, Cloud One, Iron Bank, Big Bang, Kubernetes, OpenShift, Docker, Helm, or similar DoD cloud/container platforms. Experience with object-oriented software development and modern software engineering practices. Experience developing web-based applications, services, APIs, or enterprise software capabilities. Experience using source control, issue tracking, automated build, and software configuration management tools. Experience supporting secure software development, vulnerability remediation, or software assurance activities. Ability to work independently under broadly defined direction. Ability to provide technical guidance to engineers, managers, and customers. Excellent written and verbal communication skills. Ability to work effectively in a team environment. Desired Skills: Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, GitHub Actions, or similar technologies. Experience with DevSecOps principles, automated testing, static code analysis, vulnerability scanning, and secure deployment practices. Experience with Java, JavaScript, TypeScript, React, NodeJS, Python, C++, or similar development languages and frameworks. Experience with relational databases, SQL, data management, data integration, or enterprise service architectures. Experience with DoD cybersecurity requirements, RMF, ATO support, STIGs, or classified network deployment processes. Experience modernizing legacy applications or migrating older systems to current frameworks and architectures. Experience supporting Air Force, DoD, Intelligence Community, or mission-planning software systems. Experience working in Agile, Scrum, Kanban, or similar software development environments. Experience creating technical documentation, user guides, briefings, and status reports.
Kaiva Tech, LLC is seeking a Systems Engineer/Administrator in Arlington, VA Clearance: Secret Location: 100% Onsite Position Overview: As a Systems Engineer/Administrator, you will be responsible for ensuring the secure and efficient operation of servers and systems in a variety of environments, including on-premises and cloud-based Microsoft products within our Federal Government Customer's environment. Your duties and responsibilities will include, but are not limited to: Building, deploying, and maintaining Microsoft Windows Domain Controllers and Member Servers either in the cloud or on premises and in physical or virtual environments. Significant experience with Server 2022, Windows 11, InTune, Configuration Manager, and other Microsoft products. Building, deploying and administering Windows 11 laptop images. Manage and maintain virtualization environment using VMware vSphere. Manage and maintain network attached storage (NAS) system. Manage and maintain Microsoft 365 services such as Microsoft Intune, Entra admin center with Entra Connect for cloud synchronization, Exchange admin center for mail and mailbox administration, Microsoft Defender, and Microsoft Purview. Ensuring the security of Windows servers and systems by implementing security patches, secure configuration settings, endpoint detection and response, and anti-malware solutions. Maintain identity and access management using Active Directory both on-premise and in the cloud. Implement and maintain PKI for individual and endpoint authentication and encryption. Configure and maintain backup and recovery services and manage file systems and disk space on a routine basis. Make recommendations to purchase server and systems hardware, software, system components. Interact, meet, discuss, and troubleshoot issues with vendors; evaluate vendor products, services, and suggestions. Configure and maintain security audit and logging information on all networked and standalone computers. Report project status as required for all recurring and non-recurring efforts. Maintaining documentation of system configurations, procedures, and changes. Work under minimal direction and independently determine and develop approach to solutions. Collaborating with other IT professionals, including network administrators, developers, and help desk staff, to ensure seamless operation of the IT infrastructure. Required Skills Security+ Certification Engineering and administration experience with VMware vCenter and ESXi Engineering and administration experience with on-premises and cloud-based Microsoft products such as Azure, Active Directory, Microsoft 365, Server 2022, Windows 11, InTune, Configuration Manager, etc. Experience building and managing enterprise active directory domains. Administration experience with network attached storage (NAS) solutions. Administration experience with backup and recovery solutions such as Veeam, etc. Data center experience is a plus. Federal government experience is mandatory. Current Microsoft certifications, such as Azure Security Engineer Associate, Cybersecurity Architect Expert, Windows Server Hybrid Administrator Associate, Security Administrator Associate, etc. Excellent problem-solving and communication skills. Ability to work independently and in a team environment. Strong attention to detail and ability to multitask. Education: BS/BA in Information Systems/Computer Science/related field or 5 years minimum relevant professional and technical experience.
08/05/2026
Full time
Kaiva Tech, LLC is seeking a Systems Engineer/Administrator in Arlington, VA Clearance: Secret Location: 100% Onsite Position Overview: As a Systems Engineer/Administrator, you will be responsible for ensuring the secure and efficient operation of servers and systems in a variety of environments, including on-premises and cloud-based Microsoft products within our Federal Government Customer's environment. Your duties and responsibilities will include, but are not limited to: Building, deploying, and maintaining Microsoft Windows Domain Controllers and Member Servers either in the cloud or on premises and in physical or virtual environments. Significant experience with Server 2022, Windows 11, InTune, Configuration Manager, and other Microsoft products. Building, deploying and administering Windows 11 laptop images. Manage and maintain virtualization environment using VMware vSphere. Manage and maintain network attached storage (NAS) system. Manage and maintain Microsoft 365 services such as Microsoft Intune, Entra admin center with Entra Connect for cloud synchronization, Exchange admin center for mail and mailbox administration, Microsoft Defender, and Microsoft Purview. Ensuring the security of Windows servers and systems by implementing security patches, secure configuration settings, endpoint detection and response, and anti-malware solutions. Maintain identity and access management using Active Directory both on-premise and in the cloud. Implement and maintain PKI for individual and endpoint authentication and encryption. Configure and maintain backup and recovery services and manage file systems and disk space on a routine basis. Make recommendations to purchase server and systems hardware, software, system components. Interact, meet, discuss, and troubleshoot issues with vendors; evaluate vendor products, services, and suggestions. Configure and maintain security audit and logging information on all networked and standalone computers. Report project status as required for all recurring and non-recurring efforts. Maintaining documentation of system configurations, procedures, and changes. Work under minimal direction and independently determine and develop approach to solutions. Collaborating with other IT professionals, including network administrators, developers, and help desk staff, to ensure seamless operation of the IT infrastructure. Required Skills Security+ Certification Engineering and administration experience with VMware vCenter and ESXi Engineering and administration experience with on-premises and cloud-based Microsoft products such as Azure, Active Directory, Microsoft 365, Server 2022, Windows 11, InTune, Configuration Manager, etc. Experience building and managing enterprise active directory domains. Administration experience with network attached storage (NAS) solutions. Administration experience with backup and recovery solutions such as Veeam, etc. Data center experience is a plus. Federal government experience is mandatory. Current Microsoft certifications, such as Azure Security Engineer Associate, Cybersecurity Architect Expert, Windows Server Hybrid Administrator Associate, Security Administrator Associate, etc. Excellent problem-solving and communication skills. Ability to work independently and in a team environment. Strong attention to detail and ability to multitask. Education: BS/BA in Information Systems/Computer Science/related field or 5 years minimum relevant professional and technical experience.
Southwest Research Institute - Hourly
San Antonio, Texas
SR. IT TECHNICIAN - Helpdesk 18-01622 Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems. Install a variety of engineering and general purpose software for users. Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems. Perform both local and remote support as needed for hardware/software issues. Work as a team member to provide excellent customer service to our division staff of approximately 400. Deliver hardware and technical support throughout SwRI campus. Requirements: Requires a high school diploma or equivalent. IT support related coursework or certifications preferred. 5+ years: General computer helpdesk experience. For those with an IT related Associate's degree, 4 years of work experience is required. Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving. Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills. Familiarity with Desktop Central and Sentinel One desired. A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Mechanical Engineering home page. An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status. If you need assistance with completing the application, please Contact Us Back To Top
08/05/2026
Full time
SR. IT TECHNICIAN - Helpdesk 18-01622 Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems. Install a variety of engineering and general purpose software for users. Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems. Perform both local and remote support as needed for hardware/software issues. Work as a team member to provide excellent customer service to our division staff of approximately 400. Deliver hardware and technical support throughout SwRI campus. Requirements: Requires a high school diploma or equivalent. IT support related coursework or certifications preferred. 5+ years: General computer helpdesk experience. For those with an IT related Associate's degree, 4 years of work experience is required. Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving. Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills. Familiarity with Desktop Central and Sentinel One desired. A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Mechanical Engineering home page. An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status. If you need assistance with completing the application, please Contact Us Back To Top
Integrated Data Services
Colorado Springs, Colorado
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently, IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Provide expertise in government finance Assist customers in properly structuring financial data Perform reconciliation between several systems Perform daily review of forecasts and accounting data Otherwise support a government financial office Knowledge and Skills: This position requires a minimum of five (5) years of government acquisition, finance or financial management, program management or related experience within a DoD organization. Comprehensive Cost and Requirement System (CCaR) experience and/or certification is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's degree in business management, engineering, computer science, mathematics, economics or other related discipline. Experience in lieu of education may be considered if the individual has seven (7) or more years of equivalent technical training or work/military experience. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $80,000 - $120,000 per year range The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agencies inquiries are not being accepted.
08/05/2026
Full time
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently, IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Provide expertise in government finance Assist customers in properly structuring financial data Perform reconciliation between several systems Perform daily review of forecasts and accounting data Otherwise support a government financial office Knowledge and Skills: This position requires a minimum of five (5) years of government acquisition, finance or financial management, program management or related experience within a DoD organization. Comprehensive Cost and Requirement System (CCaR) experience and/or certification is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's degree in business management, engineering, computer science, mathematics, economics or other related discipline. Experience in lieu of education may be considered if the individual has seven (7) or more years of equivalent technical training or work/military experience. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $80,000 - $120,000 per year range The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit A submission of a resume is an expression of interest and not considered an application. For more information, visit . Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agencies inquiries are not being accepted.