The Computer Merchant, Ltd
Providence, Rhode Island
JOB TITLE: SAP Ariba Senior Procurement Specialist JOB LOCATION: West Greenwich, RI or Providence, RI (Hybrid 50%) WAGE RANGE : Advanced Experience $50-58/hr. JOB NUMBER: SAParibaPRO JOB DESCRIPTION: Position Summary The Senior Procurement Specialist is responsible for supporting and executing end-to-end procurement activities, with a strong focus on supplier onboarding, supplier qualification, purchasing processes, procurement systems, and user support. This requires hands-on experience with SAP Ariba, SAP Business Network, supplier enablement, SAP catalogs, and ERP systems. The Senior Procurement Specialist will partner with internal stakeholders, suppliers, and cross-functional teams to ensure procurement processes are completed accurately, efficiently, and in compliance with company policies. This individual must be able to work independently, document new processes, maintain training materials, and provide excellent customer service to both internal end users and external suppliers. Key Responsibilities Support the supplier onboarding, supplier qualification, catalog purchasing, and supplier enablement. Manage and support supplier onboarding and qualification activities within SAP Ariba or similar procurement platforms. Assist suppliers with registration, onboarding, qualification questionnaires, and troubleshooting within the SAP Business Network. Support supplier enablement activities, including supplier communications, training, follow-up, and issue resolution. Provide guidance and training to internal end users and external suppliers on procurement systems, policies, procedures, and best practices. Develop, update, and maintain training manuals, process documentation, user guides, FAQs, and standard operating procedures. Document new processes and process changes clearly and accurately for internal teams, suppliers, and end users. Support SAP catalog-related activities, including catalog maintenance, troubleshooting, user guidance, and coordination with suppliers. Work with SAP ERP or similar ERP systems to support procurement transactions and ensure data accuracy. Advise internal stakeholders on appropriate purchasing methods, procurement processes, and supplier engagement requirements. Monitor and resolve procurement-related inquiries through email, system tickets, or other communication channels. Provide excellent customer service to internal stakeholders and suppliers by responding promptly, professionally, and accurately. Work independently on assigned tasks and projects, ensuring timely completion with minimal supervision. Collaborate with Procurement, Finance, Accounts Payable, IT, Legal, Compliance, and business stakeholders to support procurement operations. Identify opportunities for process improvements and contribute to more efficient procurement workflows. Ensure procurement activities comply with company policies, approval requirements, and applicable procedures. Example Closing Statement The ideal candidate is a proactive and detail-oriented procurement professional who can confidently support procurement operations, supplier onboarding, system-related activities, and user training. This role requires someone who can work independently, communicate effectively with stakeholders and suppliers, and help drive consistent, compliant, and efficient procurement processes across the organization. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
08/05/2026
Full time
JOB TITLE: SAP Ariba Senior Procurement Specialist JOB LOCATION: West Greenwich, RI or Providence, RI (Hybrid 50%) WAGE RANGE : Advanced Experience $50-58/hr. JOB NUMBER: SAParibaPRO JOB DESCRIPTION: Position Summary The Senior Procurement Specialist is responsible for supporting and executing end-to-end procurement activities, with a strong focus on supplier onboarding, supplier qualification, purchasing processes, procurement systems, and user support. This requires hands-on experience with SAP Ariba, SAP Business Network, supplier enablement, SAP catalogs, and ERP systems. The Senior Procurement Specialist will partner with internal stakeholders, suppliers, and cross-functional teams to ensure procurement processes are completed accurately, efficiently, and in compliance with company policies. This individual must be able to work independently, document new processes, maintain training materials, and provide excellent customer service to both internal end users and external suppliers. Key Responsibilities Support the supplier onboarding, supplier qualification, catalog purchasing, and supplier enablement. Manage and support supplier onboarding and qualification activities within SAP Ariba or similar procurement platforms. Assist suppliers with registration, onboarding, qualification questionnaires, and troubleshooting within the SAP Business Network. Support supplier enablement activities, including supplier communications, training, follow-up, and issue resolution. Provide guidance and training to internal end users and external suppliers on procurement systems, policies, procedures, and best practices. Develop, update, and maintain training manuals, process documentation, user guides, FAQs, and standard operating procedures. Document new processes and process changes clearly and accurately for internal teams, suppliers, and end users. Support SAP catalog-related activities, including catalog maintenance, troubleshooting, user guidance, and coordination with suppliers. Work with SAP ERP or similar ERP systems to support procurement transactions and ensure data accuracy. Advise internal stakeholders on appropriate purchasing methods, procurement processes, and supplier engagement requirements. Monitor and resolve procurement-related inquiries through email, system tickets, or other communication channels. Provide excellent customer service to internal stakeholders and suppliers by responding promptly, professionally, and accurately. Work independently on assigned tasks and projects, ensuring timely completion with minimal supervision. Collaborate with Procurement, Finance, Accounts Payable, IT, Legal, Compliance, and business stakeholders to support procurement operations. Identify opportunities for process improvements and contribute to more efficient procurement workflows. Ensure procurement activities comply with company policies, approval requirements, and applicable procedures. Example Closing Statement The ideal candidate is a proactive and detail-oriented procurement professional who can confidently support procurement operations, supplier onboarding, system-related activities, and user training. This role requires someone who can work independently, communicate effectively with stakeholders and suppliers, and help drive consistent, compliant, and efficient procurement processes across the organization. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
We are seeking a Senior UX/UI Product Designer for a Hybrid position with our Sacramento, California client assuming responsibility for designing intuitive, accessible, and user-centered digital experiences that support enterprise modernization initiatives. This role partners with product managers, business analysts, developers, architects, and stakeholders to create scalable user interfaces, establish design standards, and ensure consistent user experiences across enterprise applications. You will leverage Human-Centered Design (HCD), Salesforce Lightning Design System (SLDS), and modern UX methodologies to deliver accessible, visually consistent, and highly usable digital products. Key Responsibilities Lead UX and UI design efforts for enterprise digital modernization initiatives. Design intuitive, user-centered interfaces that improve usability, accessibility, and customer satisfaction. Apply the Salesforce Lightning Design System (SLDS) to create scalable and consistent user experiences. Develop wireframes, mockups, prototypes, and interactive design artifacts. Standardize user interfaces by establishing reusable design patterns and interaction models. Create, maintain, and govern enterprise design systems and reusable component libraries. Collaborate with Product Managers, Business Analysts, Developers, Architects, and stakeholders. Conduct user research, usability testing, and design validation sessions. Ensure designs comply with accessibility standards and inclusive design best practices. Facilitate design workshops within cross-functional Agile teams. Provide design specifications and UX guidance during development. Continuously evaluate emerging UX trends and technologies. Requirements Minimum two (2) years of full-time experience working with the Salesforce Lightning Design System (SLDS). Experience may be demonstrated using no more than two (2) projects. Minimum one (1) successfully completed project demonstrating experience normalizing approximately 200 user flows into consistent UI patterns for enterprise applications. Preferred Salesforce Certified User Experience (UX) Designer certification. Experience creating, maintaining, and governing enterprise Design Systems used by multiple independent development teams. IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS) certification. Experience designing enterprise applications using Human-Centered Design (HCD) methodologies. Experience supporting large-scale digital transformation or government modernization initiatives. Knowledge of Agile, Scrum, or SAFe software delivery methodologies. Education Bachelor's degree required.
08/05/2026
Full time
We are seeking a Senior UX/UI Product Designer for a Hybrid position with our Sacramento, California client assuming responsibility for designing intuitive, accessible, and user-centered digital experiences that support enterprise modernization initiatives. This role partners with product managers, business analysts, developers, architects, and stakeholders to create scalable user interfaces, establish design standards, and ensure consistent user experiences across enterprise applications. You will leverage Human-Centered Design (HCD), Salesforce Lightning Design System (SLDS), and modern UX methodologies to deliver accessible, visually consistent, and highly usable digital products. Key Responsibilities Lead UX and UI design efforts for enterprise digital modernization initiatives. Design intuitive, user-centered interfaces that improve usability, accessibility, and customer satisfaction. Apply the Salesforce Lightning Design System (SLDS) to create scalable and consistent user experiences. Develop wireframes, mockups, prototypes, and interactive design artifacts. Standardize user interfaces by establishing reusable design patterns and interaction models. Create, maintain, and govern enterprise design systems and reusable component libraries. Collaborate with Product Managers, Business Analysts, Developers, Architects, and stakeholders. Conduct user research, usability testing, and design validation sessions. Ensure designs comply with accessibility standards and inclusive design best practices. Facilitate design workshops within cross-functional Agile teams. Provide design specifications and UX guidance during development. Continuously evaluate emerging UX trends and technologies. Requirements Minimum two (2) years of full-time experience working with the Salesforce Lightning Design System (SLDS). Experience may be demonstrated using no more than two (2) projects. Minimum one (1) successfully completed project demonstrating experience normalizing approximately 200 user flows into consistent UI patterns for enterprise applications. Preferred Salesforce Certified User Experience (UX) Designer certification. Experience creating, maintaining, and governing enterprise Design Systems used by multiple independent development teams. IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS) certification. Experience designing enterprise applications using Human-Centered Design (HCD) methodologies. Experience supporting large-scale digital transformation or government modernization initiatives. Knowledge of Agile, Scrum, or SAFe software delivery methodologies. Education Bachelor's degree required.
Job Title: Desktop Support Technician (Field & Onsite Support) Overview / Summary We are seeking a hands-on Desktop Support Technician to provide front-line onsite support for healthcare staff and end users. This role requires a customer-service-focused professional who is patient, reliable, and enjoys solving end-user issues while supporting devices, equipment, and day-to-day IT operations. The position is highly visible and requires working directly with users in a healthcare environment. Key Responsibilities Provide onsite desktop and field support for hospital staff and end users. Troubleshoot laptops, desktops, monitors, printers, scanners, peripherals, and other equipment. Support Windows operating systems, standard business applications, and end-user software issues. Assist with password resets, account access, basic Microsoft 365 support, and connectivity issues. Set up, move, install, and configure devices and workstations. Respond to walk-up, ticket-based, and onsite support requests. Document tickets, troubleshooting steps, and resolution details accurately. Escalate network, systems, server, or advanced infrastructure issues when needed. Work closely with network-focused and systems/Microsoft 365-focused team members. Participate in weekend or on-call rotation as needed. Adapt as the support model expands toward a 24/7 healthcare operations environment. Required Qualifications Experience providing desktop, field, or onsite IT support. Strong troubleshooting skills for Windows desktops/laptops, printers, peripherals, and standard applications. Experience supporting end users in person, over the phone, and through a ticketing system. Basic understanding of Microsoft 365, Outlook, Teams, password resets, and user access support. Ability to lift, move, connect, and set up IT equipment as needed. Strong communication and customer-service skills. Professional, patient, and calm when supporting users. Ability to work onsite and provide face-to-face user support. Reliable, flexible, and willing to assist wherever needed. Preferred Qualifications Experience supporting healthcare, hospital, clinical, or 24/7 operational environments. Familiarity with ticketing systems such as ServiceNow, Jira, Remedy, or similar tools. Experience with imaging, device deployment, hardware refreshes, and new site setup. Basic networking knowledge, including connectivity, cabling, and wireless troubleshooting. CompTIA A+, Network+, or similar certification preferred but not required. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
08/05/2026
Full time
Job Title: Desktop Support Technician (Field & Onsite Support) Overview / Summary We are seeking a hands-on Desktop Support Technician to provide front-line onsite support for healthcare staff and end users. This role requires a customer-service-focused professional who is patient, reliable, and enjoys solving end-user issues while supporting devices, equipment, and day-to-day IT operations. The position is highly visible and requires working directly with users in a healthcare environment. Key Responsibilities Provide onsite desktop and field support for hospital staff and end users. Troubleshoot laptops, desktops, monitors, printers, scanners, peripherals, and other equipment. Support Windows operating systems, standard business applications, and end-user software issues. Assist with password resets, account access, basic Microsoft 365 support, and connectivity issues. Set up, move, install, and configure devices and workstations. Respond to walk-up, ticket-based, and onsite support requests. Document tickets, troubleshooting steps, and resolution details accurately. Escalate network, systems, server, or advanced infrastructure issues when needed. Work closely with network-focused and systems/Microsoft 365-focused team members. Participate in weekend or on-call rotation as needed. Adapt as the support model expands toward a 24/7 healthcare operations environment. Required Qualifications Experience providing desktop, field, or onsite IT support. Strong troubleshooting skills for Windows desktops/laptops, printers, peripherals, and standard applications. Experience supporting end users in person, over the phone, and through a ticketing system. Basic understanding of Microsoft 365, Outlook, Teams, password resets, and user access support. Ability to lift, move, connect, and set up IT equipment as needed. Strong communication and customer-service skills. Professional, patient, and calm when supporting users. Ability to work onsite and provide face-to-face user support. Reliable, flexible, and willing to assist wherever needed. Preferred Qualifications Experience supporting healthcare, hospital, clinical, or 24/7 operational environments. Familiarity with ticketing systems such as ServiceNow, Jira, Remedy, or similar tools. Experience with imaging, device deployment, hardware refreshes, and new site setup. Basic networking knowledge, including connectivity, cabling, and wireless troubleshooting. CompTIA A+, Network+, or similar certification preferred but not required. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Junior IT Support Position Summary Sunrise Telecom is seeking a dependable and detail-oriented Junior IT Support Specialist to provide first-level technical support to employees and assist with the day-to-day management of company devices and user accounts. This is an entry-level position that does not require previous IT experience. The ideal candidate is organized, enjoys helping others, learns new software quickly, and has excellent typing and computer skills. Most technical procedures are documented, and training will be provided. Essential Responsibilities Device Management Order, receive, and ship company laptops, tablets, and other equipment. Prepare and configure devices for new employees using established procedures. Maintain accurate inventory of company technology assets. Coordinate device replacements, repairs, and returns. Assist with iPad setup and tracking. End User Support Provide first-level support for basic computer and technology issues. Assist employees with password resets, Multi-Factor Authentication (MFA), Outlook, Microsoft 365, Wi-Fi, and VPN access. Help troubleshoot common login and workstation issues. Escalate technical issues that require advanced support. User Account Administration Create, update, and disable user accounts. Reset passwords and Multi-Factor Authentication. Add and remove users from security and distribution groups. Assist with employee onboarding and offboarding tasks. Administrative & Documentation Maintain accurate records of devices and user accounts. Update inventory spreadsheets and internal documentation. Review basic authentication logs to identify common user issues. Follow established IT procedures and document completed work. Communicate professionally with employees while providing support. Minimum Qualifications High school diploma or equivalent. Typing speed of 60-70 words per minute. Strong computer skills and the ability to quickly learn new software. Excellent attention to detail and organizational skills. Strong written and verbal communication skills. Ability to multitask and manage priorities in a fast-paced environment. Reliable, dependable, and able to follow established processes. Customer service experience is preferred but not required. Preferred Qualifications Basic familiarity with Microsoft Office or Microsoft 365. Experience using Windows computers. Previous experience in an office, administrative, customer service, or helpdesk environment is a plus but not required.
08/05/2026
Full time
Junior IT Support Position Summary Sunrise Telecom is seeking a dependable and detail-oriented Junior IT Support Specialist to provide first-level technical support to employees and assist with the day-to-day management of company devices and user accounts. This is an entry-level position that does not require previous IT experience. The ideal candidate is organized, enjoys helping others, learns new software quickly, and has excellent typing and computer skills. Most technical procedures are documented, and training will be provided. Essential Responsibilities Device Management Order, receive, and ship company laptops, tablets, and other equipment. Prepare and configure devices for new employees using established procedures. Maintain accurate inventory of company technology assets. Coordinate device replacements, repairs, and returns. Assist with iPad setup and tracking. End User Support Provide first-level support for basic computer and technology issues. Assist employees with password resets, Multi-Factor Authentication (MFA), Outlook, Microsoft 365, Wi-Fi, and VPN access. Help troubleshoot common login and workstation issues. Escalate technical issues that require advanced support. User Account Administration Create, update, and disable user accounts. Reset passwords and Multi-Factor Authentication. Add and remove users from security and distribution groups. Assist with employee onboarding and offboarding tasks. Administrative & Documentation Maintain accurate records of devices and user accounts. Update inventory spreadsheets and internal documentation. Review basic authentication logs to identify common user issues. Follow established IT procedures and document completed work. Communicate professionally with employees while providing support. Minimum Qualifications High school diploma or equivalent. Typing speed of 60-70 words per minute. Strong computer skills and the ability to quickly learn new software. Excellent attention to detail and organizational skills. Strong written and verbal communication skills. Ability to multitask and manage priorities in a fast-paced environment. Reliable, dependable, and able to follow established processes. Customer service experience is preferred but not required. Preferred Qualifications Basic familiarity with Microsoft Office or Microsoft 365. Experience using Windows computers. Previous experience in an office, administrative, customer service, or helpdesk environment is a plus but not required.
Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Help Build Quality That Matters At Healthcare Financial, Inc. (HFI), we're relentless advocates for individuals, their families, and our communities. Our technology solutions support critical healthcare and government programs that help people access the benefits they need. We're looking for an IT QA Specialist who is passionate about quality, enjoys solving complex technical challenges, and takes pride in ensuring software performs as expected before it reaches production. If you thrive in a collaborative environment where your work directly impacts business operations and customer experience, we'd like to hear from you. What You'll Do As an IT QA Specialist, you'll play a key role in ensuring the quality, reliability, and integrity of our applications, system integrations, and data. Working alongside developers, business analysts, and project teams, you'll identify issues early, validate solutions, and help deliver high-quality software releases. Key Responsibilities Design and execute comprehensive manual and automated test plans, test cases, and test scripts. Perform functional, regression, integration, database, negative, and user acceptance testing. Validate software functionality, data accuracy, and system performance against business requirements. Identify, document, prioritize, and track software defects through resolution. Investigate application issues, analyze logs, configurations, and database results to determine root causes. Verify defect fixes and ensure issues are resolved before production deployment. Collaborate with developers, project managers, and business stakeholders throughout the Software Development Life Cycle (SDLC). Participate in requirements and design reviews to identify quality risks early in the development process. Support software releases and production deployments through testing and validation activities. Develop and maintain SQL queries, stored procedures, triggers, and views to support testing and data validation. Assist with production support, system maintenance, and application enhancements. Continuously improve testing processes, automation, and quality standards. Stay current on emerging QA tools, methodologies, and industry best practices. What You Bring Minimum Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field-or equivalent combination of education and experience. 3-5 years of software quality assurance or software testing experience. Experience performing both manual and automated software testing. Strong SQL skills with experience validating database-driven applications. Experience with defect tracking and test management tools. Working knowledge of Java or Python. Experience working in Linux and Microsoft Windows environments. Understanding of the Software Development Life Cycle (SDLC) and Agile development practices. Experience with automated testing frameworks and reusable test automation. Strong troubleshooting, debugging, and analytical problem-solving skills. Excellent organizational, communication, and collaboration skills. Ability to manage multiple priorities while maintaining exceptional attention to detail. Experience supporting healthcare or other highly regulated industries. Experience with CI/CD pipelines and release management processes. Exposure to production support, application remediation, or software development. Experience testing APIs, system integrations, and ETL/data workflows. Why Join HFI? At HFI, your work has purpose. You'll collaborate with talented professionals in an environment that values innovation, teamwork, continuous improvement, and professional growth. We invest in our employees and provide opportunities to expand your technical expertise while helping deliver technology that makes a meaningful difference. What We Offer Competitive salary Comprehensive medical, dental, and vision benefits Generous Paid Time Off (PTO) 401(k) with company match Remote/Hybrid work environment Professional development and training opportunities Collaborative and supportive team culture Ready to Make an Impact? If you're passionate about software quality, enjoy solving technical challenges, and want to be part of a team that values excellence and continuous improvement, we encourage you to apply. At this time, HFI will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based annual salary for this role ranges from $85,000-$100,000. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
08/05/2026
Full time
Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Help Build Quality That Matters At Healthcare Financial, Inc. (HFI), we're relentless advocates for individuals, their families, and our communities. Our technology solutions support critical healthcare and government programs that help people access the benefits they need. We're looking for an IT QA Specialist who is passionate about quality, enjoys solving complex technical challenges, and takes pride in ensuring software performs as expected before it reaches production. If you thrive in a collaborative environment where your work directly impacts business operations and customer experience, we'd like to hear from you. What You'll Do As an IT QA Specialist, you'll play a key role in ensuring the quality, reliability, and integrity of our applications, system integrations, and data. Working alongside developers, business analysts, and project teams, you'll identify issues early, validate solutions, and help deliver high-quality software releases. Key Responsibilities Design and execute comprehensive manual and automated test plans, test cases, and test scripts. Perform functional, regression, integration, database, negative, and user acceptance testing. Validate software functionality, data accuracy, and system performance against business requirements. Identify, document, prioritize, and track software defects through resolution. Investigate application issues, analyze logs, configurations, and database results to determine root causes. Verify defect fixes and ensure issues are resolved before production deployment. Collaborate with developers, project managers, and business stakeholders throughout the Software Development Life Cycle (SDLC). Participate in requirements and design reviews to identify quality risks early in the development process. Support software releases and production deployments through testing and validation activities. Develop and maintain SQL queries, stored procedures, triggers, and views to support testing and data validation. Assist with production support, system maintenance, and application enhancements. Continuously improve testing processes, automation, and quality standards. Stay current on emerging QA tools, methodologies, and industry best practices. What You Bring Minimum Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field-or equivalent combination of education and experience. 3-5 years of software quality assurance or software testing experience. Experience performing both manual and automated software testing. Strong SQL skills with experience validating database-driven applications. Experience with defect tracking and test management tools. Working knowledge of Java or Python. Experience working in Linux and Microsoft Windows environments. Understanding of the Software Development Life Cycle (SDLC) and Agile development practices. Experience with automated testing frameworks and reusable test automation. Strong troubleshooting, debugging, and analytical problem-solving skills. Excellent organizational, communication, and collaboration skills. Ability to manage multiple priorities while maintaining exceptional attention to detail. Experience supporting healthcare or other highly regulated industries. Experience with CI/CD pipelines and release management processes. Exposure to production support, application remediation, or software development. Experience testing APIs, system integrations, and ETL/data workflows. Why Join HFI? At HFI, your work has purpose. You'll collaborate with talented professionals in an environment that values innovation, teamwork, continuous improvement, and professional growth. We invest in our employees and provide opportunities to expand your technical expertise while helping deliver technology that makes a meaningful difference. What We Offer Competitive salary Comprehensive medical, dental, and vision benefits Generous Paid Time Off (PTO) 401(k) with company match Remote/Hybrid work environment Professional development and training opportunities Collaborative and supportive team culture Ready to Make an Impact? If you're passionate about software quality, enjoy solving technical challenges, and want to be part of a team that values excellence and continuous improvement, we encourage you to apply. At this time, HFI will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based annual salary for this role ranges from $85,000-$100,000. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
Enterprise Applications Training Specialist Lewisville, TX Onsite 12+ Month Contract iSphere is looking for an Enterprise Applications Training Specialist who believes the best training doesn't end with, "Any questions?" It ends with people actually feeling confident enough to use the software. This role is a great fit for someone who enjoys teaching just as much as they enjoy technology. You'll help roll out enterprise applications across the district by creating engaging training materials, producing instructional videos, leading both in-person and virtual training sessions, and serving as a trusted resource for users long after implementation. If you've ever been the person everyone comes to because you can explain complicated software without making people feel complicated, you'll probably enjoy this one. What they're really looking for: • Bachelor's degree required (teaching certification is a plus) • 4+ years of experience in software training, instructional design, technical documentation, or a related field • Experience delivering instructor-led and virtual software training • Strong technical writing and documentation skills • Experience creating online learning content and training materials • Video production and editing experience from concept through final delivery • Familiarity with learning management systems such as Canvas • Experience supporting enterprise applications such as Skyward, Kronos, ERP, SIS, or similar platforms • Excellent communication, organization, and customer service skills You'll spend your time: • Designing training programs and curriculum for enterprise software implementations • Creating user guides, documentation, quick reference materials, and video tutorials • Delivering engaging training sessions for district staff • Working with subject matter experts to turn technical knowledge into practical learning experiences • Producing training videos from scripting and recording through editing and post-production • Supporting technology implementations and enterprise application rollouts • Assisting users with questions, troubleshooting, and technology support tickets • Evaluating new training tools, technologies, and creative ways to improve learning The right person for this role enjoys helping others succeed. They're comfortable standing in front of a classroom one day, editing a training video the next, and rewriting a user guide because they know there's a simpler way to explain it. Around here, good training isn't measured by how many slides you presented. It's measured by how few help desk tickets show up afterward. If you're passionate about technology, enjoy teaching, and like turning "I have no idea how this works" into "I've got it," we'd love to talk with you.
08/05/2026
Full time
Enterprise Applications Training Specialist Lewisville, TX Onsite 12+ Month Contract iSphere is looking for an Enterprise Applications Training Specialist who believes the best training doesn't end with, "Any questions?" It ends with people actually feeling confident enough to use the software. This role is a great fit for someone who enjoys teaching just as much as they enjoy technology. You'll help roll out enterprise applications across the district by creating engaging training materials, producing instructional videos, leading both in-person and virtual training sessions, and serving as a trusted resource for users long after implementation. If you've ever been the person everyone comes to because you can explain complicated software without making people feel complicated, you'll probably enjoy this one. What they're really looking for: • Bachelor's degree required (teaching certification is a plus) • 4+ years of experience in software training, instructional design, technical documentation, or a related field • Experience delivering instructor-led and virtual software training • Strong technical writing and documentation skills • Experience creating online learning content and training materials • Video production and editing experience from concept through final delivery • Familiarity with learning management systems such as Canvas • Experience supporting enterprise applications such as Skyward, Kronos, ERP, SIS, or similar platforms • Excellent communication, organization, and customer service skills You'll spend your time: • Designing training programs and curriculum for enterprise software implementations • Creating user guides, documentation, quick reference materials, and video tutorials • Delivering engaging training sessions for district staff • Working with subject matter experts to turn technical knowledge into practical learning experiences • Producing training videos from scripting and recording through editing and post-production • Supporting technology implementations and enterprise application rollouts • Assisting users with questions, troubleshooting, and technology support tickets • Evaluating new training tools, technologies, and creative ways to improve learning The right person for this role enjoys helping others succeed. They're comfortable standing in front of a classroom one day, editing a training video the next, and rewriting a user guide because they know there's a simpler way to explain it. Around here, good training isn't measured by how many slides you presented. It's measured by how few help desk tickets show up afterward. If you're passionate about technology, enjoy teaching, and like turning "I have no idea how this works" into "I've got it," we'd love to talk with you.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Key Responsibilities Provide Tier 1 IT support to end users and system administrators Troubleshoot desktop, application, and network issues Manage Active Directory (accounts, permissions, group policies) Support Microsoft 365 and enterprise applications Provide mobile device support (iOS/Android, MDM) Perform device imaging, deployment, and lifecycle management Support VPN, remote access, and hybrid work environments Maintain ticketing system records and meet SLA targets Assist with IT asset inventory and logistics Required Qualifications Associate's degree (Bachelor's preferred) 2+ years of Help Desk / Desktop Support experience in enterprise IT Strong knowledge of Windows 10/11 and Microsoft 365 Experience with ticketing systems and remote support tools Preferred ITIL Foundation Experience supporting federal/government environments Familiarity with security frameworks (basic awareness of NIST standards) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/05/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Key Responsibilities Provide Tier 1 IT support to end users and system administrators Troubleshoot desktop, application, and network issues Manage Active Directory (accounts, permissions, group policies) Support Microsoft 365 and enterprise applications Provide mobile device support (iOS/Android, MDM) Perform device imaging, deployment, and lifecycle management Support VPN, remote access, and hybrid work environments Maintain ticketing system records and meet SLA targets Assist with IT asset inventory and logistics Required Qualifications Associate's degree (Bachelor's preferred) 2+ years of Help Desk / Desktop Support experience in enterprise IT Strong knowledge of Windows 10/11 and Microsoft 365 Experience with ticketing systems and remote support tools Preferred ITIL Foundation Experience supporting federal/government environments Familiarity with security frameworks (basic awareness of NIST standards) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Capgemini Government Solutions LLC
Mc Lean, Virginia
Capgemini Government Solutions (CGS) LLC is seeking a Senior ServiceNow Developer to join our team supporting a government client. You will have the chance to apply your extensive platform knowledge and development skills while working with a highly productive team delivering innovative technical solutions to address mission requirements and operational challenges for our clients. The successful applicant should be able to apply and share their knowledge with motivated and entrepreneurial teammates, while engaging a variety of stakeholders to develop solutions and deliver results to our clients. Job Responsibilities As a Sr. ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Lead investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Ability to obtain and maintain a Government Security Clearance. Associate degree or Equivalent experience. 5+ years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience leveraging ITSM and NowCreate toolsets to develop custom-scoped applications. Experience working in Agile development environments, and strong knowledge of Agile methodology and concepts. Understanding of database concepts, including SQL. Active ServiceNow Certified System Administrator (CSA) credential. Desired Qualifications: Candidates with current or prior Public Trust Suitability Determination at a federal agency preferred Strong communication and leadership skills. Knowledge and prior experience using UI Path automation tools. Active ServiceNow Certified Application Developer (CAD) credential Active or prior ServiceNow Certified Implementation Specialist (CIS) credential Ability to work collaboratively with cross-functional teams and client stakeholders. High level of attention to detail and excellent problem-solving skills. Demonstrated experience managing customer relationships, with emphasis on adaptability and integration of dynamic requirements to deliver client success. Continuous learning focus; maintaining solid understanding of the current/future ServiceNow platform capabilities and how they may be leveraged to address client challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120k - $150k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
08/05/2026
Full time
Capgemini Government Solutions (CGS) LLC is seeking a Senior ServiceNow Developer to join our team supporting a government client. You will have the chance to apply your extensive platform knowledge and development skills while working with a highly productive team delivering innovative technical solutions to address mission requirements and operational challenges for our clients. The successful applicant should be able to apply and share their knowledge with motivated and entrepreneurial teammates, while engaging a variety of stakeholders to develop solutions and deliver results to our clients. Job Responsibilities As a Sr. ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Lead investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Ability to obtain and maintain a Government Security Clearance. Associate degree or Equivalent experience. 5+ years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience leveraging ITSM and NowCreate toolsets to develop custom-scoped applications. Experience working in Agile development environments, and strong knowledge of Agile methodology and concepts. Understanding of database concepts, including SQL. Active ServiceNow Certified System Administrator (CSA) credential. Desired Qualifications: Candidates with current or prior Public Trust Suitability Determination at a federal agency preferred Strong communication and leadership skills. Knowledge and prior experience using UI Path automation tools. Active ServiceNow Certified Application Developer (CAD) credential Active or prior ServiceNow Certified Implementation Specialist (CIS) credential Ability to work collaboratively with cross-functional teams and client stakeholders. High level of attention to detail and excellent problem-solving skills. Demonstrated experience managing customer relationships, with emphasis on adaptability and integration of dynamic requirements to deliver client success. Continuous learning focus; maintaining solid understanding of the current/future ServiceNow platform capabilities and how they may be leveraged to address client challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120k - $150k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Hi I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Role: Desktop Support & Trade Floor Support Engineer L3 Location: Chicago, IL 60606(Onsite) Job Description As a senior member of the Site Services team, provides high-quality, advanced technical support within a dynamic trading environment. Acting as a single point of contact for the business, this Level 3 (L3) role involves ownership of technical issues and queries, driving them to resolution through direct troubleshooting, escalation, or by sourcing required information. The position requires deep technical expertise, exceptional customer service, and superb communication skills to build strong relationships with business users and stakeholders at all levels, including Innovation & Engineering DWP (I&E). Responsibilities include deskside and remote support, handling escalated issues, mentoring junior staff, and collaborating closely with network, infrastructure, and multiple support teams-both on-shore and off-shore, including 3rd party partners. Additionally, the role contributes strategic input into service improvement initiatives, ensuring robust IT support and maintenance for current and new systems in a fast-paced trading environment. Essential Duties and Responsibilities Provide expert-level 1st and 2nd line desktop support in a high-paced trading environment, serving as an escalation point for complex technical issues. Deliver support for desktops, laptops, mobile devices, AV systems, and local/network printers, including installation, configuration, and troubleshooting. Collaborate with remote network engineering teams to resolve network-related issues (connectivity, performance, configuration) and act as senior local hands for network troubleshooting and maintenance. Maintain familiarity with office network topology, network closets, and demarcation points; assist with implementing fixes on network devices such as switches, routers, firewalls, wireless access points under remote guidance. Utilize network monitoring tools to analyze traffic, identify bottlenecks, and ensure optimal performance. Participate in IT projects including network upgrades, AV deployments, system refreshes, and application rollouts; complete required training and documentation for new deployments. Conduct Operational and User Acceptance Testing for new applications and systems. Ensure all tickets are logged, updated, and maintained in ServiceNow (SNOW) with high quality and accuracy. Assist in determining severity 1 and 2 incidents, aid during major incidents, and participate in post-incident reviews. Identify root causes for recurring IT problems to improve service quality and reduce call volumes. Document solutions, create and maintain knowledge base articles, and contribute to technical documentation including network diagrams. Maintain confidentiality, integrity, and availability of data associated with applications and services. Ensure all changes to PC hardware and network assets are tracked in the asset database. Perform preventative maintenance and coordinate with OEMs for AV and network equipment. Adhere to security, regulatory, and compliance policies affecting Trading Operations Support (e.g., MRL, Compliance). Maintain effective working relationships with other support teams, service providers, and business representatives; act as a conduit for IT initiatives aimed at enhancing customer experience. Communicate relevant information clearly and effectively to team members and stakeholders. Observe Health and Safety requirements at all times. Skills and Abilities Strong troubleshooting skills for IT problem analysis, diagnosis, and resolution. Demonstrable experience recording, analyzing, and managing resolutions in line with SLAs while managing user expectations. Strong experience with Trade Floor technologies, including market data, trader voice, and trading applications. Ability to work effectively within a team and maintain a professional demeanor. Highly customer-focused with strong communication skills (articulate, methodical). Strong sense of urgency and understanding of the trading environment. Outstanding documentation skills and ability to create clear technical instructions. Experience working in a managed desktop environment with lockdown controls. Familiarity with industry-standard compliance requirements (FCA, SOX, Dodd-Frank). Technical proficiency in: Windows 10/11 and Active Directory O365 Office productivity suite Corporate messaging (Outlook/Exchange), instant messaging (MS Teams, ICE Chat, Vantage) LAN and remote access services (VPN) High-tech meeting rooms (video conferencing, telepresence, wireless networks) Unified document capture and production systems (printers, scanners, fax) Ability to interpret and create network diagrams and technical documentation. Expertise 5+ years' experience providing desktop support in a Trade Floor environment. 5+ years supporting Trade Floor PC builds and compliance controls. Experience in oil and gas industry preferred. Thanks & Regards SHIV PRASAD Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Direct No: Ext: 135 Email:
08/05/2026
Full time
Hi I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Role: Desktop Support & Trade Floor Support Engineer L3 Location: Chicago, IL 60606(Onsite) Job Description As a senior member of the Site Services team, provides high-quality, advanced technical support within a dynamic trading environment. Acting as a single point of contact for the business, this Level 3 (L3) role involves ownership of technical issues and queries, driving them to resolution through direct troubleshooting, escalation, or by sourcing required information. The position requires deep technical expertise, exceptional customer service, and superb communication skills to build strong relationships with business users and stakeholders at all levels, including Innovation & Engineering DWP (I&E). Responsibilities include deskside and remote support, handling escalated issues, mentoring junior staff, and collaborating closely with network, infrastructure, and multiple support teams-both on-shore and off-shore, including 3rd party partners. Additionally, the role contributes strategic input into service improvement initiatives, ensuring robust IT support and maintenance for current and new systems in a fast-paced trading environment. Essential Duties and Responsibilities Provide expert-level 1st and 2nd line desktop support in a high-paced trading environment, serving as an escalation point for complex technical issues. Deliver support for desktops, laptops, mobile devices, AV systems, and local/network printers, including installation, configuration, and troubleshooting. Collaborate with remote network engineering teams to resolve network-related issues (connectivity, performance, configuration) and act as senior local hands for network troubleshooting and maintenance. Maintain familiarity with office network topology, network closets, and demarcation points; assist with implementing fixes on network devices such as switches, routers, firewalls, wireless access points under remote guidance. Utilize network monitoring tools to analyze traffic, identify bottlenecks, and ensure optimal performance. Participate in IT projects including network upgrades, AV deployments, system refreshes, and application rollouts; complete required training and documentation for new deployments. Conduct Operational and User Acceptance Testing for new applications and systems. Ensure all tickets are logged, updated, and maintained in ServiceNow (SNOW) with high quality and accuracy. Assist in determining severity 1 and 2 incidents, aid during major incidents, and participate in post-incident reviews. Identify root causes for recurring IT problems to improve service quality and reduce call volumes. Document solutions, create and maintain knowledge base articles, and contribute to technical documentation including network diagrams. Maintain confidentiality, integrity, and availability of data associated with applications and services. Ensure all changes to PC hardware and network assets are tracked in the asset database. Perform preventative maintenance and coordinate with OEMs for AV and network equipment. Adhere to security, regulatory, and compliance policies affecting Trading Operations Support (e.g., MRL, Compliance). Maintain effective working relationships with other support teams, service providers, and business representatives; act as a conduit for IT initiatives aimed at enhancing customer experience. Communicate relevant information clearly and effectively to team members and stakeholders. Observe Health and Safety requirements at all times. Skills and Abilities Strong troubleshooting skills for IT problem analysis, diagnosis, and resolution. Demonstrable experience recording, analyzing, and managing resolutions in line with SLAs while managing user expectations. Strong experience with Trade Floor technologies, including market data, trader voice, and trading applications. Ability to work effectively within a team and maintain a professional demeanor. Highly customer-focused with strong communication skills (articulate, methodical). Strong sense of urgency and understanding of the trading environment. Outstanding documentation skills and ability to create clear technical instructions. Experience working in a managed desktop environment with lockdown controls. Familiarity with industry-standard compliance requirements (FCA, SOX, Dodd-Frank). Technical proficiency in: Windows 10/11 and Active Directory O365 Office productivity suite Corporate messaging (Outlook/Exchange), instant messaging (MS Teams, ICE Chat, Vantage) LAN and remote access services (VPN) High-tech meeting rooms (video conferencing, telepresence, wireless networks) Unified document capture and production systems (printers, scanners, fax) Ability to interpret and create network diagrams and technical documentation. Expertise 5+ years' experience providing desktop support in a Trade Floor environment. 5+ years supporting Trade Floor PC builds and compliance controls. Experience in oil and gas industry preferred. Thanks & Regards SHIV PRASAD Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Direct No: Ext: 135 Email:
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities Provide desktop and application support for enterprise users Troubleshoot Microsoft 365, Google Workspace, and browser-based tools Manage AD accounts and permissions Support laptop/desktop imaging, reimaging, and deployments Diagnose LAN/WAN connectivity issues Provide printer and peripheral support Support mobile devices (iOS/Android) and MDM enrollment Maintain documentation and knowledge base Required Qualifications 2+ years of Help Desk / IT Support experience Strong knowledge of Microsoft 365 and Windows environments Experience with remote support tools and ticketing systems Preferred Experience in enterprise/government environments ITIL certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/05/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities Provide desktop and application support for enterprise users Troubleshoot Microsoft 365, Google Workspace, and browser-based tools Manage AD accounts and permissions Support laptop/desktop imaging, reimaging, and deployments Diagnose LAN/WAN connectivity issues Provide printer and peripheral support Support mobile devices (iOS/Android) and MDM enrollment Maintain documentation and knowledge base Required Qualifications 2+ years of Help Desk / IT Support experience Strong knowledge of Microsoft 365 and Windows environments Experience with remote support tools and ticketing systems Preferred Experience in enterprise/government environments ITIL certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB DUTIES - ESSENTIAL FUNCTIONS Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule Oversees departmental coordination with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Facilitates security briefings for individuals/groups as required Provides work direction to lower-level department clerical/administrative personnel Performs other related tasks as directed RANGE POSITION DESCRIPTION This position includes support in ongoing development and implementation of general and program specific COMSEC security processes and procedures to include the advisement, planning, implementation, training, oversight, monitoring, analysis, reporting and assistance in the execution of security operations for multi-service COMSEC support and duties relating to the day-to-day support of Special Access Programs (SAPs) and associated Facilities (SAPFs) at an Operation Test location. Candidates with certification under the Security Personnel Education and Development program will receive first consideration. May be required to work 2nd shift and some weekends. Duties will include but are not limited to the following: Providing a focal point for COMSEC requirements as needed for systems, including daily key management for all Services supported. Provide support for annual and monthly rekeying of classified systems, secure telephone equipment and all Air Vehicle systems. Provide training to COMSEC users and provide assurance that users assigned to the COMSEC account are in regulation to standards defined in AFMAN 17-1302-O. Provide support for periodic COMSEC inspections including the semi-annual COMSEC inspections, inventory and insurance that all COMSEC users are compliant with all COMSEC regulations. Provide appropriate COMSEC clearances, briefings, and training as needed for the function and to receive associated keying material. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of support issues through ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. The candidate must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military or technical school and five years specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be very knowledgeable with the rules and regulations of the National Industrial Security Program Operation Manual (NISPOM) pertaining to all aspects of security. In addition, a Security Specialist III must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement SALARY The expected pay range for this position is $78,500 to $100,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JCIS11, A1412TW
08/05/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB DUTIES - ESSENTIAL FUNCTIONS Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule Oversees departmental coordination with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Facilitates security briefings for individuals/groups as required Provides work direction to lower-level department clerical/administrative personnel Performs other related tasks as directed RANGE POSITION DESCRIPTION This position includes support in ongoing development and implementation of general and program specific COMSEC security processes and procedures to include the advisement, planning, implementation, training, oversight, monitoring, analysis, reporting and assistance in the execution of security operations for multi-service COMSEC support and duties relating to the day-to-day support of Special Access Programs (SAPs) and associated Facilities (SAPFs) at an Operation Test location. Candidates with certification under the Security Personnel Education and Development program will receive first consideration. May be required to work 2nd shift and some weekends. Duties will include but are not limited to the following: Providing a focal point for COMSEC requirements as needed for systems, including daily key management for all Services supported. Provide support for annual and monthly rekeying of classified systems, secure telephone equipment and all Air Vehicle systems. Provide training to COMSEC users and provide assurance that users assigned to the COMSEC account are in regulation to standards defined in AFMAN 17-1302-O. Provide support for periodic COMSEC inspections including the semi-annual COMSEC inspections, inventory and insurance that all COMSEC users are compliant with all COMSEC regulations. Provide appropriate COMSEC clearances, briefings, and training as needed for the function and to receive associated keying material. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of support issues through ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. The candidate must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military or technical school and five years specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be very knowledgeable with the rules and regulations of the National Industrial Security Program Operation Manual (NISPOM) pertaining to all aspects of security. In addition, a Security Specialist III must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement SALARY The expected pay range for this position is $78,500 to $100,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JCIS11, A1412TW
Precision Resources, a division of the Trimarc Group Inc., is presently recruiting for an IT Support Specialist to join a client in Dallas, TX. This is an onsite position. Compensation $50k-$65K Position Summary: The individual will be responsible for providing technical support and maintenance of laptops, desktops, virtual desktops, mobile devices, applications and peripherals. Researches complex problems, identifies specifications, installs software/hardware and tests computing systems and peripherals within established guidelines. Requirements: Five years of work experience providing hands on support. Technical Degree/Associate's Degree desired but not required. Strong knowledge of Windows operating systems, O365, Office Suite, and MacOS. Enterprise Desktop Management experience with tool such as Service Now and SCCM. Ability to provide remote support for offsite users. Experience with TCP/IP based services (DHCP, DNS, HTTP), networks (LAN/WAN, Wireless, VPN), and telephone switches. Scripting experience a plus. Excellent customer service skills. US Citizen or Green Card required. Responsibilities: Installation, configuration, and ongoing usability of computers, peripheral equipment, and software. Interact with vendor support contacts to resolve technical problems with computing equipment and software. Ensures computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administration systems. Work with procurement staff to purchase hardware, software, computer supplies. Manage and documents service desk que for tickets and escalations. Provides after hours and weekend support as needed. Work in the office. Candidates requiring sponsorship will not be considered by the client. To view all of our open positions, Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
08/05/2026
Full time
Precision Resources, a division of the Trimarc Group Inc., is presently recruiting for an IT Support Specialist to join a client in Dallas, TX. This is an onsite position. Compensation $50k-$65K Position Summary: The individual will be responsible for providing technical support and maintenance of laptops, desktops, virtual desktops, mobile devices, applications and peripherals. Researches complex problems, identifies specifications, installs software/hardware and tests computing systems and peripherals within established guidelines. Requirements: Five years of work experience providing hands on support. Technical Degree/Associate's Degree desired but not required. Strong knowledge of Windows operating systems, O365, Office Suite, and MacOS. Enterprise Desktop Management experience with tool such as Service Now and SCCM. Ability to provide remote support for offsite users. Experience with TCP/IP based services (DHCP, DNS, HTTP), networks (LAN/WAN, Wireless, VPN), and telephone switches. Scripting experience a plus. Excellent customer service skills. US Citizen or Green Card required. Responsibilities: Installation, configuration, and ongoing usability of computers, peripheral equipment, and software. Interact with vendor support contacts to resolve technical problems with computing equipment and software. Ensures computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administration systems. Work with procurement staff to purchase hardware, software, computer supplies. Manage and documents service desk que for tickets and escalations. Provides after hours and weekend support as needed. Work in the office. Candidates requiring sponsorship will not be considered by the client. To view all of our open positions, Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
Overview The Mission, Should You Choose to Accept It: TeleWorld Solutions is not just another telecom company; we're architects of connection. We're on a hunt for a Telecom BI Consultant & Tableau Developer -a hybrid mind who sees the hidden patterns in the noise and transforms them into breathtaking, business-changing insights. You will be our " Tool Engineer ," the master craftsman who doesn't just build reports, but forges intuitive, powerful data experiences. You'll partner with Network Ops, Marketing, Sales, and Finance to turn complex telecom data (we're talking CDRs, network performance, customer lifecycle, churn signals) into a strategic asset that's as beautiful as it is actionable. If you dream in data layers and speak the languages of both SQL and stakeholder, this is your stage. Who We Are: The Architects of What Connects Us You find the signal in the noise of data. We build the signal itself. We are TeleWorld Solutions , and we are the strategic backbone for the world's most ambitious wireless networks. We're not just consultants; we're the engineers, designers, and problem-solvers that operators, OEMs, and tower giants trust to bring their boldest visions to life. Our playground is the invisible architecture of connection-from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi-Fi. With a legacy of hundreds of thousands of successful implementations , we help our clients navigate the entire lifecycle of their network: from the first line of a design to the final optimization, and every critical decision about performance and value in between. Why does this matter to you The complex data you will master-the CDRs, network KPIs, and customer signals-flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks. Here, your work as a data storyteller is powered by deep, tangible engineering excellence. You provide the "what" and "why." We provide the "how" on a global scale. Welcome to the engine room of connection. Let's build what's next Responsibilities Responsibilities: Become Our Insight Conductor: Design and deploy actionable, decision-driving BI dashboards that illuminate paths to optimize our internal processes, enhance our service delivery, and elevate our hardware and software offerings. Master the Network's Pulse : Own the creation of our Wireless Network RAN KPI dashboards . Build the intuitive, real-time lens through which our engineering teams monitor, measure, and optimize the performance of the very networks we design. Automate Intelligence: Unleash the power of Tableau, Alteryx, SQL, and Python/R to automate complex analysis, transforming raw data streams into a wellspring of proactive, business-ready insights-freeing our minds from manual reports. Forge the Self-Service Arsenal: Be the architect of our interactive Tableau analytics ecosystem . Design dashboards so intuitive and powerful that you empower the entire organization to answer their own questions, fostering a true data-driven culture. Showcase Technical Artistry: Wield the full spectrum of Tableau's advanced toolkit -from LOD calculations and parameters to forecasting, clustering, and geospatial mapping-to craft executive-level dashboards that are both visually stunning and analytically profound. Map the Story: Create compelling map visualizations that tell the geographical story of our network performance and customer impact, turning abstract data into a spatial narrative. Champion Automated Intelligence: Develop and promote automation through scheduled reports and intelligent alerts, ensuring critical insights find their audience without delay. Engineer the Data Foundation: Write elegant , high-performance SQL queries and stored procedures to shape, blend, and prepare complex data from diverse sources, building the robust datasets that fuel all decision-making. Build the Data Pipeline: Design and optimize data pipelines using Delta Live Tables on Databricks , ensuring efficient, reliable, and scalable data movement to balance computational power with analytical agility. Be the Bridge: Partner directly with business teams across the company-from Network Ops to Finance-to translate their strategic needs into crisp technical requirements for reports, dashboards, and data products. Drive Agile Delivery: Embody agile methodologies to plan, manage, and deliver high-quality analytics products with transparency, adaptability, and speed. Own the Narrative: Track project status, manage deliverables, and provide crystal-clear, regular updates to stakeholders, ensuring everyone is aligned and informed. Showcase & Refine: Plan and lead engaging demos and product testing sessions, turning feedback into fuel for continuous improvement. Elevate the Team: Become our Tableau guru , training, mentoring, and supporting users across the company to amplify their data skills and maximize the value of our tools. Shape the Future: Support our ongoing technology evaluation and lead proof-of-concept projects, helping us stay at the bleeding edge of what's possible in data and analytics. Ready to build the intelligence layer for the networks that connect the world? Let's talk. Qualifications Your Arsenal of Expertise (What You Bring to the Forge): Non-Negotiable Credentials (Your Badges of Honor): Certification as a Tableau Desktop Specialist is your entry ticket. A Tableau Certified Data Analyst or Server Certified Associate title makes us lean in closer. A decade-plus (10+ years) of battlefield experience wielding Tableau in the corporate arena, crafting complex, mission-critical dashboards and visual narratives. Experience with Tableau Prep is a welcome addition to your toolkit. A minimum of 2 years hands-on with the power of AWS and Databricks -the cloud-scale engines for our data. At least 3 years of proven fluency in the languages of data manipulation: Spark SQL, SQL, and Python. Advanced SQL Mastery: The ability to write not just queries, but elegant, high-performance data symphonies and stored procedures is paramount. A deep, intuitive understanding of BI design and development principles -you know what makes an insight not just visible, but visceral. The "Pizazz" Factors (What Makes You Irresistible): 3+ years with Alteryx and an Alteryx Designer Expert certification? You speak the language of analytical workflow automation, and we're fluent. A mind for statistical concepts -you don't just show the "what," you intuit the "why." Experience with Agile and Scrum methodologies (certification is a shiny plus). You thrive in iterative, collaborative delivery. A telecommunications or wireless infrastructure background. You know the unique rhythm of network data, CDRs, and RAN KPIs. This isn't just data; it's the pulse of the connected world. A proven portfolio of end-to-end BI implementation and automation. You don't just build a dashboard; you own its lifecycle and impact. The mental fortitude to wrestle complex, high-volume, multi-dimensional data from disparate sources into submission, with a complete command of data quality, cleansing, and transformation. The innate curiosity to find the story -to analyze data, spot the patterns, and extract the golden, actionable business insight others miss. The Essential Human Code (How You Operate): A problem-solver's heart and an analyst's mind. You have a demonstrated track record of researching complex challenges and forging elegant solutions. A master communicator and presenter who can translate technical brilliance into strategic clarity for any audience. A project leadership mentality with excellent people skills. You have a history of defining direction, mentoring colleagues, and elevating team efficiency. Unshakeable integrity and a collaborative spirit. You have a strong work ethic and excel in a team environment where we win together. Proficiency in the Microsoft Office suite -the classic tools of the trade, wielded with expertise. The Mission Environment (Real Talk on How We Operate): This role is for the driven, the resilient, and those who find energy in intellectual challenge. You will: Collaborate Intensely: Build and maintain critical relationships within and outside the company. Your interpersonal skills are as vital as your technical ones. Embrace the Digital Workspace: Operate a keyboard and monitor in an office environment for the majority of your work. Answer the Call When Needed: Periodically work beyond a standard schedule to meet mission-critical deadlines and project cycles. Thrive Under Healthy Pressure: Perform in an environment with time-sensitive challenges, intellectual rigor, and the dynamic stresses of project ownership and high-stakes data. Travel Occasionally (approx. 20% ) to connect with customers, showcase work, or gather insights on the ground. Operate with Autonomy and Trust: Work under minimal supervision with high responsibility. Your decisions will directly impact outcomes, and you will be the guardian of confidential data central to our competitive edge. Ready to deploy your expertise on projects that matter? Let's build the intelligence layer for the networks that connect the world. Join Our Veteran-Friendly Team: Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team. TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran . click apply for full job details
08/05/2026
Full time
Overview The Mission, Should You Choose to Accept It: TeleWorld Solutions is not just another telecom company; we're architects of connection. We're on a hunt for a Telecom BI Consultant & Tableau Developer -a hybrid mind who sees the hidden patterns in the noise and transforms them into breathtaking, business-changing insights. You will be our " Tool Engineer ," the master craftsman who doesn't just build reports, but forges intuitive, powerful data experiences. You'll partner with Network Ops, Marketing, Sales, and Finance to turn complex telecom data (we're talking CDRs, network performance, customer lifecycle, churn signals) into a strategic asset that's as beautiful as it is actionable. If you dream in data layers and speak the languages of both SQL and stakeholder, this is your stage. Who We Are: The Architects of What Connects Us You find the signal in the noise of data. We build the signal itself. We are TeleWorld Solutions , and we are the strategic backbone for the world's most ambitious wireless networks. We're not just consultants; we're the engineers, designers, and problem-solvers that operators, OEMs, and tower giants trust to bring their boldest visions to life. Our playground is the invisible architecture of connection-from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi-Fi. With a legacy of hundreds of thousands of successful implementations , we help our clients navigate the entire lifecycle of their network: from the first line of a design to the final optimization, and every critical decision about performance and value in between. Why does this matter to you The complex data you will master-the CDRs, network KPIs, and customer signals-flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks. Here, your work as a data storyteller is powered by deep, tangible engineering excellence. You provide the "what" and "why." We provide the "how" on a global scale. Welcome to the engine room of connection. Let's build what's next Responsibilities Responsibilities: Become Our Insight Conductor: Design and deploy actionable, decision-driving BI dashboards that illuminate paths to optimize our internal processes, enhance our service delivery, and elevate our hardware and software offerings. Master the Network's Pulse : Own the creation of our Wireless Network RAN KPI dashboards . Build the intuitive, real-time lens through which our engineering teams monitor, measure, and optimize the performance of the very networks we design. Automate Intelligence: Unleash the power of Tableau, Alteryx, SQL, and Python/R to automate complex analysis, transforming raw data streams into a wellspring of proactive, business-ready insights-freeing our minds from manual reports. Forge the Self-Service Arsenal: Be the architect of our interactive Tableau analytics ecosystem . Design dashboards so intuitive and powerful that you empower the entire organization to answer their own questions, fostering a true data-driven culture. Showcase Technical Artistry: Wield the full spectrum of Tableau's advanced toolkit -from LOD calculations and parameters to forecasting, clustering, and geospatial mapping-to craft executive-level dashboards that are both visually stunning and analytically profound. Map the Story: Create compelling map visualizations that tell the geographical story of our network performance and customer impact, turning abstract data into a spatial narrative. Champion Automated Intelligence: Develop and promote automation through scheduled reports and intelligent alerts, ensuring critical insights find their audience without delay. Engineer the Data Foundation: Write elegant , high-performance SQL queries and stored procedures to shape, blend, and prepare complex data from diverse sources, building the robust datasets that fuel all decision-making. Build the Data Pipeline: Design and optimize data pipelines using Delta Live Tables on Databricks , ensuring efficient, reliable, and scalable data movement to balance computational power with analytical agility. Be the Bridge: Partner directly with business teams across the company-from Network Ops to Finance-to translate their strategic needs into crisp technical requirements for reports, dashboards, and data products. Drive Agile Delivery: Embody agile methodologies to plan, manage, and deliver high-quality analytics products with transparency, adaptability, and speed. Own the Narrative: Track project status, manage deliverables, and provide crystal-clear, regular updates to stakeholders, ensuring everyone is aligned and informed. Showcase & Refine: Plan and lead engaging demos and product testing sessions, turning feedback into fuel for continuous improvement. Elevate the Team: Become our Tableau guru , training, mentoring, and supporting users across the company to amplify their data skills and maximize the value of our tools. Shape the Future: Support our ongoing technology evaluation and lead proof-of-concept projects, helping us stay at the bleeding edge of what's possible in data and analytics. Ready to build the intelligence layer for the networks that connect the world? Let's talk. Qualifications Your Arsenal of Expertise (What You Bring to the Forge): Non-Negotiable Credentials (Your Badges of Honor): Certification as a Tableau Desktop Specialist is your entry ticket. A Tableau Certified Data Analyst or Server Certified Associate title makes us lean in closer. A decade-plus (10+ years) of battlefield experience wielding Tableau in the corporate arena, crafting complex, mission-critical dashboards and visual narratives. Experience with Tableau Prep is a welcome addition to your toolkit. A minimum of 2 years hands-on with the power of AWS and Databricks -the cloud-scale engines for our data. At least 3 years of proven fluency in the languages of data manipulation: Spark SQL, SQL, and Python. Advanced SQL Mastery: The ability to write not just queries, but elegant, high-performance data symphonies and stored procedures is paramount. A deep, intuitive understanding of BI design and development principles -you know what makes an insight not just visible, but visceral. The "Pizazz" Factors (What Makes You Irresistible): 3+ years with Alteryx and an Alteryx Designer Expert certification? You speak the language of analytical workflow automation, and we're fluent. A mind for statistical concepts -you don't just show the "what," you intuit the "why." Experience with Agile and Scrum methodologies (certification is a shiny plus). You thrive in iterative, collaborative delivery. A telecommunications or wireless infrastructure background. You know the unique rhythm of network data, CDRs, and RAN KPIs. This isn't just data; it's the pulse of the connected world. A proven portfolio of end-to-end BI implementation and automation. You don't just build a dashboard; you own its lifecycle and impact. The mental fortitude to wrestle complex, high-volume, multi-dimensional data from disparate sources into submission, with a complete command of data quality, cleansing, and transformation. The innate curiosity to find the story -to analyze data, spot the patterns, and extract the golden, actionable business insight others miss. The Essential Human Code (How You Operate): A problem-solver's heart and an analyst's mind. You have a demonstrated track record of researching complex challenges and forging elegant solutions. A master communicator and presenter who can translate technical brilliance into strategic clarity for any audience. A project leadership mentality with excellent people skills. You have a history of defining direction, mentoring colleagues, and elevating team efficiency. Unshakeable integrity and a collaborative spirit. You have a strong work ethic and excel in a team environment where we win together. Proficiency in the Microsoft Office suite -the classic tools of the trade, wielded with expertise. The Mission Environment (Real Talk on How We Operate): This role is for the driven, the resilient, and those who find energy in intellectual challenge. You will: Collaborate Intensely: Build and maintain critical relationships within and outside the company. Your interpersonal skills are as vital as your technical ones. Embrace the Digital Workspace: Operate a keyboard and monitor in an office environment for the majority of your work. Answer the Call When Needed: Periodically work beyond a standard schedule to meet mission-critical deadlines and project cycles. Thrive Under Healthy Pressure: Perform in an environment with time-sensitive challenges, intellectual rigor, and the dynamic stresses of project ownership and high-stakes data. Travel Occasionally (approx. 20% ) to connect with customers, showcase work, or gather insights on the ground. Operate with Autonomy and Trust: Work under minimal supervision with high responsibility. Your decisions will directly impact outcomes, and you will be the guardian of confidential data central to our competitive edge. Ready to deploy your expertise on projects that matter? Let's build the intelligence layer for the networks that connect the world. Join Our Veteran-Friendly Team: Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team. TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran . click apply for full job details
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB DUTIES - ESSENTIAL FUNCTIONS Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for the following functions/duties: Oversees the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors. Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule Oversees departmental coordination with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Facilitates security briefings for individuals/groups as required Provides leadership and work direction to lower-level department clerical/administrative personnel Provides security related advice to senior company leadership. May occasionally represent the company at customer and industry events Performs other related tasks as directed RANGE POSITION DESCRIPTION This position includes support in ongoing development and implementation of general and program specific COMSEC security processes and procedures to include the advisement, planning, implementation, training, oversight, monitoring, analysis, reporting and assistance in the execution of security operations for multi-service COMSEC support and duties relating to the day to day support of Special Access Programs (SAPs) and associated Facilities (SAPFs) at an Operation Test location. Candidates with certification under the Security Personnel Education and Development program will receive first consideration. May be required to work 2nd shift and some weekends. Duties will include but are not limited to the following: Providing a focal point for COMSEC requirements as needed for systems, including daily key management for all Services supported. Provide support for annual and monthly rekeying of classified systems, secure telephone equipment and all Air Vehicle systems. Provide training to COMSEC users and provide assurance that users assigned to the COMSEC account are in regulation to standards defined in DAFMAN 17-1302-O. Provide support for periodic COMSEC inspections including the semi-annual COMSEC inspections, inventory and insurance that all COMSEC users are compliant with all COMSEC regulations. Provide appropriate COMSEC clearances, briefings, and training as needed for the function and to receive associated keying material. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree with eight (8) years of experience or a bachelor's degree with six (6) years specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must have expert level knowledge on the rules and regulations of the National Industrial Security Program Operation Manual (NISPOM) pertaining to all aspects of security. Must have working knowledge of site-specific procedures and security requirements. The position requires a high degree of accuracy pertaining to all aspects of personnel security. In addition, a Security Specialist IV must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license Must be a U.S. citizen SALARY The expected pay range for this position is $85,950 to $115,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JCIS11; A1412TW
08/05/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB DUTIES - ESSENTIAL FUNCTIONS Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for the following functions/duties: Oversees the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors. Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule Oversees departmental coordination with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Facilitates security briefings for individuals/groups as required Provides leadership and work direction to lower-level department clerical/administrative personnel Provides security related advice to senior company leadership. May occasionally represent the company at customer and industry events Performs other related tasks as directed RANGE POSITION DESCRIPTION This position includes support in ongoing development and implementation of general and program specific COMSEC security processes and procedures to include the advisement, planning, implementation, training, oversight, monitoring, analysis, reporting and assistance in the execution of security operations for multi-service COMSEC support and duties relating to the day to day support of Special Access Programs (SAPs) and associated Facilities (SAPFs) at an Operation Test location. Candidates with certification under the Security Personnel Education and Development program will receive first consideration. May be required to work 2nd shift and some weekends. Duties will include but are not limited to the following: Providing a focal point for COMSEC requirements as needed for systems, including daily key management for all Services supported. Provide support for annual and monthly rekeying of classified systems, secure telephone equipment and all Air Vehicle systems. Provide training to COMSEC users and provide assurance that users assigned to the COMSEC account are in regulation to standards defined in DAFMAN 17-1302-O. Provide support for periodic COMSEC inspections including the semi-annual COMSEC inspections, inventory and insurance that all COMSEC users are compliant with all COMSEC regulations. Provide appropriate COMSEC clearances, briefings, and training as needed for the function and to receive associated keying material. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree with eight (8) years of experience or a bachelor's degree with six (6) years specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must have expert level knowledge on the rules and regulations of the National Industrial Security Program Operation Manual (NISPOM) pertaining to all aspects of security. Must have working knowledge of site-specific procedures and security requirements. The position requires a high degree of accuracy pertaining to all aspects of personnel security. In addition, a Security Specialist IV must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license Must be a U.S. citizen SALARY The expected pay range for this position is $85,950 to $115,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JCIS11; A1412TW
We Are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live, and fostering a culture of opportunity and growth for our Associates throughout their careers. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career That Empowers You to Build Your Future We are seeking a skilled and proactive AI Agent Developer to design, build, deploy, and maintain intelligent AI agents on the ServiceNow platform that transform how our HR organization serves associates. Working at the intersection of HR strategy, conversational AI, and platform engineering, you will translate complex HR Service Delivery (HRSD) processes into production-grade Now Assist skills and AI Agents that resolve associate questions, automate case work, and accelerate journeys like onboarding and offboarding. This role offers the opportunity to quickly drive enterprise agentic AI adoption using ServiceNow Now Assist, AI Agent Studio, and Virtual Agent in a collaborative, innovation-driven environment. Your Responsibilities on the Team Partner with HR stakeholders (product owners, HR business partners, and process owners) to identify high-value HRSD use cases for Now Assist skills and AI Agents, and to prioritize automation opportunities across the associate lifecycle. Design agent personas, topics, and workflows including decision logic, triggers, tool selection, escalation paths, and human-in-the-loop review for autonomous and assisted HR use cases. Build and configure AI Agents in ServiceNow AI Agent Studio and author custom generative skills with the Now Assist Skill Kit (NASK), grounding agents in HR Knowledge, Employee Center content. Develop and tune prompts, skill instructions, and tool/action definitions; connect agents to HR Case and Knowledge Management, catalog items, and external systems (e.g., Workday A2A, MCP), the Generative AI Controller, Flow Designer, and REST APIs. Configure and extend Virtual Agent conversations and Now Assist for HRSD experiences, including out-of-the-box HR agents for onboarding ramp-up plans and offboarding knowledge transfer. Test, iterate, and validate agent behavior under real-world conditions using the Automated Test Framework (ATF), scenario simulations, edge-case handling, and skill/agent evaluation before release. Deploy agents through ServiceNow update sets / application scopes across sub-production and production instances, dashboards, and Platform Analytics. Maintain agents post-deployment: monitor deflection, containment, and quality metrics; refine prompts, topics, and workflows; and manage feedback loops and human-in-the-loop interventions. Ensure governance, compliance, security, and responsible-AI practices are built into every agent - data access controls, ACLs, domain separation where applicable, audit trails, output guardrails, and escalation protocols for sensitive HR data. Document agent specifications, conversation and workflow diagrams, user guides, change logs, and enablement materials for HR operations and support teams. Stay current with the rapidly evolving ServiceNow AI roadmap (Now Assist, AI Agents, AI Agent Orchestrator, AI Control Tower, and each half-yearly platform release) and bring best practices into the organization. Your Toolbox Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related technical field; equivalent hands-on ServiceNow experience will be considered. 2-4+ years of experience implementing or developing on the ServiceNow platform, with at least 1 year building conversational or agentic AI experiences (Now Assist, Virtual Agent, or AI Agents). Demonstrated experience creating AI agents or automations for enterprise operations - shipping agents/skills that run against real business processes and users, not just prototypes. Required certification: ServiceNow Certified System Administrator (CSA) required. Preferred certifications: Certified Implementation Specialist - Human Resources (CIS-HR) and/or ServiceNow AI Agent / Now Assist credentials. Working knowledge of the ServiceNow HRSD data model - HR Cases, HR Services, Employee Center, HR Knowledge, Lifecycle Events / HR Journeys, and Employee Document Management. Hands-on proficiency with the Now Platform: Flow Designer, IntegrationHub, Scripted / Table REST APIs, Business Rules, Script Includes, ACLs, and the Automated Test Framework (ATF). Familiarity with ServiceNow GenAI architecture: Now Assist, AI Agent Studio, Now Assist Skill Kit (NASK), Generative AI Controller, AI Search, and the distinction between GenAI skills, workflows, and autonomous AI Agents. Solid scripting ability in JavaScript (server- and client-side glide scripting) and comfort reading/consuming JSON REST payloads. Understanding of core AI agent concepts - large language models (LLMs), retrieval-augmented generation (RAG), prompt engineering, grounding/knowledge sources, tool calling, and agent orchestration - as applied within ServiceNow. Proven ability to integrate disparate systems through APIs and webhooks; experience integrating an HRIS such as Workday is a strong plus. Experience designing for production: scalability, reliability, monitoring, error handling, and lifecycle/version management on the Now Platform. Strong problem-solving mindset with the ability to translate complex HR requirements into functional, governed AI workflows. Excellent communication skills to collaborate with non-technical HR stakeholders and present technical concepts clearly. Why Lennar At Lennar, you will help pioneer how one of the country's largest homebuilders uses agentic AI to support its associates. You'll own real production workloads, work directly with HR leadership, and grow alongside a fast-evolving ServiceNow AI platform - all within a company recognized for its culture of opportunity and growth. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
We Are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live, and fostering a culture of opportunity and growth for our Associates throughout their careers. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career That Empowers You to Build Your Future We are seeking a skilled and proactive AI Agent Developer to design, build, deploy, and maintain intelligent AI agents on the ServiceNow platform that transform how our HR organization serves associates. Working at the intersection of HR strategy, conversational AI, and platform engineering, you will translate complex HR Service Delivery (HRSD) processes into production-grade Now Assist skills and AI Agents that resolve associate questions, automate case work, and accelerate journeys like onboarding and offboarding. This role offers the opportunity to quickly drive enterprise agentic AI adoption using ServiceNow Now Assist, AI Agent Studio, and Virtual Agent in a collaborative, innovation-driven environment. Your Responsibilities on the Team Partner with HR stakeholders (product owners, HR business partners, and process owners) to identify high-value HRSD use cases for Now Assist skills and AI Agents, and to prioritize automation opportunities across the associate lifecycle. Design agent personas, topics, and workflows including decision logic, triggers, tool selection, escalation paths, and human-in-the-loop review for autonomous and assisted HR use cases. Build and configure AI Agents in ServiceNow AI Agent Studio and author custom generative skills with the Now Assist Skill Kit (NASK), grounding agents in HR Knowledge, Employee Center content. Develop and tune prompts, skill instructions, and tool/action definitions; connect agents to HR Case and Knowledge Management, catalog items, and external systems (e.g., Workday A2A, MCP), the Generative AI Controller, Flow Designer, and REST APIs. Configure and extend Virtual Agent conversations and Now Assist for HRSD experiences, including out-of-the-box HR agents for onboarding ramp-up plans and offboarding knowledge transfer. Test, iterate, and validate agent behavior under real-world conditions using the Automated Test Framework (ATF), scenario simulations, edge-case handling, and skill/agent evaluation before release. Deploy agents through ServiceNow update sets / application scopes across sub-production and production instances, dashboards, and Platform Analytics. Maintain agents post-deployment: monitor deflection, containment, and quality metrics; refine prompts, topics, and workflows; and manage feedback loops and human-in-the-loop interventions. Ensure governance, compliance, security, and responsible-AI practices are built into every agent - data access controls, ACLs, domain separation where applicable, audit trails, output guardrails, and escalation protocols for sensitive HR data. Document agent specifications, conversation and workflow diagrams, user guides, change logs, and enablement materials for HR operations and support teams. Stay current with the rapidly evolving ServiceNow AI roadmap (Now Assist, AI Agents, AI Agent Orchestrator, AI Control Tower, and each half-yearly platform release) and bring best practices into the organization. Your Toolbox Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related technical field; equivalent hands-on ServiceNow experience will be considered. 2-4+ years of experience implementing or developing on the ServiceNow platform, with at least 1 year building conversational or agentic AI experiences (Now Assist, Virtual Agent, or AI Agents). Demonstrated experience creating AI agents or automations for enterprise operations - shipping agents/skills that run against real business processes and users, not just prototypes. Required certification: ServiceNow Certified System Administrator (CSA) required. Preferred certifications: Certified Implementation Specialist - Human Resources (CIS-HR) and/or ServiceNow AI Agent / Now Assist credentials. Working knowledge of the ServiceNow HRSD data model - HR Cases, HR Services, Employee Center, HR Knowledge, Lifecycle Events / HR Journeys, and Employee Document Management. Hands-on proficiency with the Now Platform: Flow Designer, IntegrationHub, Scripted / Table REST APIs, Business Rules, Script Includes, ACLs, and the Automated Test Framework (ATF). Familiarity with ServiceNow GenAI architecture: Now Assist, AI Agent Studio, Now Assist Skill Kit (NASK), Generative AI Controller, AI Search, and the distinction between GenAI skills, workflows, and autonomous AI Agents. Solid scripting ability in JavaScript (server- and client-side glide scripting) and comfort reading/consuming JSON REST payloads. Understanding of core AI agent concepts - large language models (LLMs), retrieval-augmented generation (RAG), prompt engineering, grounding/knowledge sources, tool calling, and agent orchestration - as applied within ServiceNow. Proven ability to integrate disparate systems through APIs and webhooks; experience integrating an HRIS such as Workday is a strong plus. Experience designing for production: scalability, reliability, monitoring, error handling, and lifecycle/version management on the Now Platform. Strong problem-solving mindset with the ability to translate complex HR requirements into functional, governed AI workflows. Excellent communication skills to collaborate with non-technical HR stakeholders and present technical concepts clearly. Why Lennar At Lennar, you will help pioneer how one of the country's largest homebuilders uses agentic AI to support its associates. You'll own real production workloads, work directly with HR leadership, and grow alongside a fast-evolving ServiceNow AI platform - all within a company recognized for its culture of opportunity and growth. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Job Overview: Pay Range $33hr - $38hr Requirement/Must Have: Bachelor's degree in Knowledge Management, Business Administration, Information Systems/Management, Computer Science, UX Design, Organizational Development, Data/Business Analytics, or equivalent experience OR 5 years with Knowledge Management experience. 3 5 years of experience in knowledge management (any tool), content strategy, intranet management, digital workplace operations, or a related specialist/practitioner role. Hands-on experience configuring and maintaining SharePoint Online sites, pages, libraries, lists, metadata, views, permissions, navigation, web parts, and content lifecycle settings. Experience with content lifecycle management, governance, audits, review cycles, ownership models, version control, archival, and retirement practices. Strong understanding of metadata, taxonomy, search fundamentals, information architecture, and content findability. Strong verbal and written communication skills, facilitation, stakeholder management, organization, prioritization, and customer support skills. Responsibilities: Develop and maintain knowledge management practices that support business needs, improve the employee user experience, and align with enterprise content standards. Assess existing content through inventories, audits, and gap analysis to identify opportunities to improve quality, relevance, and usability. Apply taxonomy, metadata, ownership, review cadence, version control, naming standards, and lifecycle practices to keep knowledge assets organized, current, and easy to find. Work with SMEs to turn complex or fragmented information into clear QRGs, SOPs, training materials, and support content employees can use with confidence. Act as a trusted partner for stakeholders, content owners, and SharePoint site owners. Lead training, office hours, onboarding, guidance, and customer support for users, SMEs, and content contributors. Help teams keep site content accurate and current while coordinating escalation for platform defects, enhancement requests, or code changes as needed. Configure and maintain SharePoint Online sites, pages, libraries, lists, permissions, navigation, metadata, web parts, and content structures. Organize, consolidate, migrate, archive, retire, or remediate outdated SharePoint sites and knowledge repositories. Improve findability by using metadata, navigation, Microsoft Search, content health metrics, usage data, search analytics, zero-result searches, broken link reports, and stakeholder feedback. Strengthen AI-ready knowledge practices by improving content structure, metadata quality, ownership, and source reliability for enterprise search and Microsoft 365 experiences. Use user-centered design principles to improve site navigation, information architecture, content Client, and content placement. Nice to Have: Experience with Power BI, Power Automate, Power Apps, Microsoft Teams, Microsoft Search, or search analytics. Familiarity with accessibility standards, UX practices, content design methods, and user-centered design principles. Experience working in an enterprise intranet, digital workplace, or large corporate environment with distributed content ownership. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/05/2026
Full time
Job Overview: Pay Range $33hr - $38hr Requirement/Must Have: Bachelor's degree in Knowledge Management, Business Administration, Information Systems/Management, Computer Science, UX Design, Organizational Development, Data/Business Analytics, or equivalent experience OR 5 years with Knowledge Management experience. 3 5 years of experience in knowledge management (any tool), content strategy, intranet management, digital workplace operations, or a related specialist/practitioner role. Hands-on experience configuring and maintaining SharePoint Online sites, pages, libraries, lists, metadata, views, permissions, navigation, web parts, and content lifecycle settings. Experience with content lifecycle management, governance, audits, review cycles, ownership models, version control, archival, and retirement practices. Strong understanding of metadata, taxonomy, search fundamentals, information architecture, and content findability. Strong verbal and written communication skills, facilitation, stakeholder management, organization, prioritization, and customer support skills. Responsibilities: Develop and maintain knowledge management practices that support business needs, improve the employee user experience, and align with enterprise content standards. Assess existing content through inventories, audits, and gap analysis to identify opportunities to improve quality, relevance, and usability. Apply taxonomy, metadata, ownership, review cadence, version control, naming standards, and lifecycle practices to keep knowledge assets organized, current, and easy to find. Work with SMEs to turn complex or fragmented information into clear QRGs, SOPs, training materials, and support content employees can use with confidence. Act as a trusted partner for stakeholders, content owners, and SharePoint site owners. Lead training, office hours, onboarding, guidance, and customer support for users, SMEs, and content contributors. Help teams keep site content accurate and current while coordinating escalation for platform defects, enhancement requests, or code changes as needed. Configure and maintain SharePoint Online sites, pages, libraries, lists, permissions, navigation, metadata, web parts, and content structures. Organize, consolidate, migrate, archive, retire, or remediate outdated SharePoint sites and knowledge repositories. Improve findability by using metadata, navigation, Microsoft Search, content health metrics, usage data, search analytics, zero-result searches, broken link reports, and stakeholder feedback. Strengthen AI-ready knowledge practices by improving content structure, metadata quality, ownership, and source reliability for enterprise search and Microsoft 365 experiences. Use user-centered design principles to improve site navigation, information architecture, content Client, and content placement. Nice to Have: Experience with Power BI, Power Automate, Power Apps, Microsoft Teams, Microsoft Search, or search analytics. Familiarity with accessibility standards, UX practices, content design methods, and user-centered design principles. Experience working in an enterprise intranet, digital workplace, or large corporate environment with distributed content ownership. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
DCS is looking for a senior test engineer to serves as an expert and participates in the planning, conducting and reporting of system-level technical testing at government and system contractor facilities. Essential Job Functions: Assists in coordinating and conducting functional tests for Tactical Operations Centers (TOCs) in support of the Army PM; Assists in summarizing, documenting, and reporting various C5ISR/TOC test data and results to stakeholders; Participate in TOC working groups and materiel development meetings to assist in developing coordinated fielding and testing schedules; Assists in developing and producing Test Design Plans for TOC testing and other PEO IEWS programs and transformation initiatives. Independently evaluates, selects and applies standard engineering techniques, procedures, and criteria, and makes minor adaptations and modifications. Provides independent and professional support on portions of complex projects. Provides professional engineering support with increasing independent accomplishment. Develops, maintains, upgrades automated test scripts and architectures for application products. Also write, implements and reports status for system test cases for testing. Analyzes test cases and provides regular progress reports. Services as a subject matter specialist, providing testing know-how for the support of user requirements of complex to highly complex software/hardware applications. Participates in all phases of risk management. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship and a TS/SCI clearance is required. Bachelor's in engineering and a minimum of 12 (twelve) years of progressively complex experience in testing of complex mechanical, electromechanical and electrical/electronic systems is required. Desired Skills: DAU certification in Test and Evaluation Pay Range and Benefits: There are a variety of factors that can influence salary at DCS Corp, including but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The proposed salary range for this position is: Salary Range: $123,639 - $222,211 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives. We offer competitive compensation, benefits, and opportunities for learning and development. Our broad and competitive mix of benefits is designed to support and protect employees and their families. Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs. Learn more about our benefits here: DCS Corp Benefits.
08/05/2026
Full time
DCS is looking for a senior test engineer to serves as an expert and participates in the planning, conducting and reporting of system-level technical testing at government and system contractor facilities. Essential Job Functions: Assists in coordinating and conducting functional tests for Tactical Operations Centers (TOCs) in support of the Army PM; Assists in summarizing, documenting, and reporting various C5ISR/TOC test data and results to stakeholders; Participate in TOC working groups and materiel development meetings to assist in developing coordinated fielding and testing schedules; Assists in developing and producing Test Design Plans for TOC testing and other PEO IEWS programs and transformation initiatives. Independently evaluates, selects and applies standard engineering techniques, procedures, and criteria, and makes minor adaptations and modifications. Provides independent and professional support on portions of complex projects. Provides professional engineering support with increasing independent accomplishment. Develops, maintains, upgrades automated test scripts and architectures for application products. Also write, implements and reports status for system test cases for testing. Analyzes test cases and provides regular progress reports. Services as a subject matter specialist, providing testing know-how for the support of user requirements of complex to highly complex software/hardware applications. Participates in all phases of risk management. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship and a TS/SCI clearance is required. Bachelor's in engineering and a minimum of 12 (twelve) years of progressively complex experience in testing of complex mechanical, electromechanical and electrical/electronic systems is required. Desired Skills: DAU certification in Test and Evaluation Pay Range and Benefits: There are a variety of factors that can influence salary at DCS Corp, including but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The proposed salary range for this position is: Salary Range: $123,639 - $222,211 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives. We offer competitive compensation, benefits, and opportunities for learning and development. Our broad and competitive mix of benefits is designed to support and protect employees and their families. Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs. Learn more about our benefits here: DCS Corp Benefits.
Genesis10 is currently seeking a Help Desk Support Specialist for a contract position with a Regional Financial Institution located in Dallas, TX. This role provides comprehensive end-user and network support for all software applications, hardware, and infrastructure. The specialist will be responsible for installations, upgrades, data backup and recovery procedures, and resolving technical issues in a timely manner. Responsibilities: Diagnose and resolve end user hardware and software issues in a timely and courteous manner Provide technical guidance to end users utilizing non-technical terminology Log and maintain detailed records regarding customer inquiries and related solutions Properly escalate unresolved issues to the next level of support Perform administration of Windows Server, Desktop Operating Systems (Windows 7, Windows 10), Microsoft Office, Exchange 2010 and higher, Office 365, and Photoshop Administer network switches and routers Perform data backup, recovery, and testing in a tightly controlled environment Document network and data workflow using Visio or other graphical tools Manage firewall and other security systems, remote access VPN, 2-factor authentication, IDS/IPS, and monitoring tools Support, design, and administer LAN and WAN topologies, carrier circuits, MPLS, and internet Install, configure, and manage virtual technologies including VMWare, vSphere, vCenter, and ESXi Install, configure, and maintain server, appliance, switch, and router hardware in a secure data center Assure compliance with all organizational policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations Requirements: High school diploma 1-2 years of experience in a similar role Prior experience supporting a financial institution Understanding of information security systems, policies, procedures and compliance as it applies to technology systems, employees, and third parties Proficient problem resolution and root cause analysis skills Excellent written and verbal communication skills Desired skills: Associate's or Bachelor's degree in computer science or related discipline ITIL familiarity Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/05/2026
Full time
Genesis10 is currently seeking a Help Desk Support Specialist for a contract position with a Regional Financial Institution located in Dallas, TX. This role provides comprehensive end-user and network support for all software applications, hardware, and infrastructure. The specialist will be responsible for installations, upgrades, data backup and recovery procedures, and resolving technical issues in a timely manner. Responsibilities: Diagnose and resolve end user hardware and software issues in a timely and courteous manner Provide technical guidance to end users utilizing non-technical terminology Log and maintain detailed records regarding customer inquiries and related solutions Properly escalate unresolved issues to the next level of support Perform administration of Windows Server, Desktop Operating Systems (Windows 7, Windows 10), Microsoft Office, Exchange 2010 and higher, Office 365, and Photoshop Administer network switches and routers Perform data backup, recovery, and testing in a tightly controlled environment Document network and data workflow using Visio or other graphical tools Manage firewall and other security systems, remote access VPN, 2-factor authentication, IDS/IPS, and monitoring tools Support, design, and administer LAN and WAN topologies, carrier circuits, MPLS, and internet Install, configure, and manage virtual technologies including VMWare, vSphere, vCenter, and ESXi Install, configure, and maintain server, appliance, switch, and router hardware in a secure data center Assure compliance with all organizational policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations Requirements: High school diploma 1-2 years of experience in a similar role Prior experience supporting a financial institution Understanding of information security systems, policies, procedures and compliance as it applies to technology systems, employees, and third parties Proficient problem resolution and root cause analysis skills Excellent written and verbal communication skills Desired skills: Associate's or Bachelor's degree in computer science or related discipline ITIL familiarity Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
DCS has an exciting opportunity for a SeniorEquipment Specialist to support the the Air Force Life Cycle Management Center Electronic Systems PEO (AFLCMC/ES). The Electronic Systems System (ESS) Division aka Force Protection Division's mission responsibility is to manage and execute the modernization, design, development, testing, fielding, and sustainment of the various software and hardware within the ESS Portfolio. This is a full-time position located at Hanscom AFB, MA. THIS POSITION IS CONTINGENT UPON AWARD Essential Job Functions: Review and recommend changes to program unique specifications (system, development, and product) for hardware and software to ensure proper format, content accuracy, and compliance with program standards. Maintain current drawing packages for all modifications, including shipping, transmitting, managing revisions, and assisting in the development of standard and system specific drawing packages. Provide technical support and analysis for field, depot, and modification program issues. Prepare or assist with Time Compliance Technical Orders (tctos) supporting configuration changes and inspections. Support CCB and subordinate board activities by coordinating with Technical Content Managers to publish and distribute TO changes, prepare for meetings, and maintain change proposal documentation. Perform configuration management tasks supporting engineering plans and OSS&E baselines, including managing drs, AFTO 22s, AFTO 252s, and producing related monthly performance metrics. Support configuration control by processing, tracking, and recommending dispositions for change notices, ecps, deviation/waiver requests, service bulletins, deficiency reports, Airworthiness Directive Notes, and qcps. Attend and support fcas, pcas, and compliance audits, including CI audits, action item tracking, and minutes preparation. Support transition to digital technical order systems. Monitor modification parts listings, identify items missing from the NSN database, and process non stock listed items into the DLA system. Monitor and process contractor supported parts lists for provisioning and CM planning. Access system data from multiple sources/tools to support OSS&E reporting. Provide input to the Technical Order Life Cycle Management Plan. Maintain Government Furnished Equipment (GFE) inventory lists, including conducting physical inventories. Perform or assist with technical order validation and verification. Provide technical maintenance and TO support to users via phone, email, local meetings, or occasional field support. Assist TOMA with cataloging and tracking technical orders. Develop methods, plans, and feedback processes to meet Technical Order management objectives. Complete supporting documentation, including Forms 873, 874, 875, and coordination sheets. Support the establishment, coordination, documentation, and justification of TO data requirements. Provide integrated logistics support, including provisioning, source coding, maintenance data collection, configuration management data, QDR analysis, and identifying alternate sources of supply for DMS/MS issues. Review and provide feedback on Combat & Mission Support Systems effectiveness, maintenance management practices, and required improvements. Evaluate Air Force directives to ensure adherence to Government and Air Force standards and proper use of systems, facilities, and support personnel. Support ipts by researching materials related to maintenance and equipment management. Conduct Logistics Supportability Analysis of Illustrated Parts Breakdowns to ensure SRU/LRU part availability. Maintain system baselines to current configurations, including updating supplier information and CAGE codes. Support integrated logistics efforts including provisioning, source coding, TO management, CM, AFTO 22/252 processing, quality deficiency evaluation, and alternate source identification. Possess or develop experience with range systems, radar, or electronics systems at the system, subsystem, or commodity level across program phases. Required Skills: Due to the sensitivity of the customer, U.S. citizenship is required. Must have and be able to maintain an Active Secret clearance Bachelor's degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, five of which must be in dod Experience with configuration management processes including CCB support, ECP evaluation, deviation/waiver review, deficiency report processing, and management of drs/AFTO 22/252 actions. Proficiency with Technical Order (TO) development and lifecycle support, including tctos, TO validation/verification, TO cataloging/tracking (TOMA), and digital TO systems. Ability to maintain and manage system baselines, drawing packages, modification part lists, provisioning data, and NSN/DLA updates across hardware/software configurations. Experience supporting OSS&E, logistics supportability analysis, and integrated logistics functions such as provisioning, source coding, maintenance data, DMS/MS mitigation, and readiness reporting. Technical familiarity with range systems, radar systems, or electronic systems at the system, subsystem, or component level. Travel: 25% Salary Range $90,220-$130,000 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives. We offer competitive compensation, benefits, and opportunities for learning and development. Our broad and competitive mix of benefits is designed to support and protect employees and their families. Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs. Learn more about our benefits here: DCS Corp Benefits
08/05/2026
Full time
DCS has an exciting opportunity for a SeniorEquipment Specialist to support the the Air Force Life Cycle Management Center Electronic Systems PEO (AFLCMC/ES). The Electronic Systems System (ESS) Division aka Force Protection Division's mission responsibility is to manage and execute the modernization, design, development, testing, fielding, and sustainment of the various software and hardware within the ESS Portfolio. This is a full-time position located at Hanscom AFB, MA. THIS POSITION IS CONTINGENT UPON AWARD Essential Job Functions: Review and recommend changes to program unique specifications (system, development, and product) for hardware and software to ensure proper format, content accuracy, and compliance with program standards. Maintain current drawing packages for all modifications, including shipping, transmitting, managing revisions, and assisting in the development of standard and system specific drawing packages. Provide technical support and analysis for field, depot, and modification program issues. Prepare or assist with Time Compliance Technical Orders (tctos) supporting configuration changes and inspections. Support CCB and subordinate board activities by coordinating with Technical Content Managers to publish and distribute TO changes, prepare for meetings, and maintain change proposal documentation. Perform configuration management tasks supporting engineering plans and OSS&E baselines, including managing drs, AFTO 22s, AFTO 252s, and producing related monthly performance metrics. Support configuration control by processing, tracking, and recommending dispositions for change notices, ecps, deviation/waiver requests, service bulletins, deficiency reports, Airworthiness Directive Notes, and qcps. Attend and support fcas, pcas, and compliance audits, including CI audits, action item tracking, and minutes preparation. Support transition to digital technical order systems. Monitor modification parts listings, identify items missing from the NSN database, and process non stock listed items into the DLA system. Monitor and process contractor supported parts lists for provisioning and CM planning. Access system data from multiple sources/tools to support OSS&E reporting. Provide input to the Technical Order Life Cycle Management Plan. Maintain Government Furnished Equipment (GFE) inventory lists, including conducting physical inventories. Perform or assist with technical order validation and verification. Provide technical maintenance and TO support to users via phone, email, local meetings, or occasional field support. Assist TOMA with cataloging and tracking technical orders. Develop methods, plans, and feedback processes to meet Technical Order management objectives. Complete supporting documentation, including Forms 873, 874, 875, and coordination sheets. Support the establishment, coordination, documentation, and justification of TO data requirements. Provide integrated logistics support, including provisioning, source coding, maintenance data collection, configuration management data, QDR analysis, and identifying alternate sources of supply for DMS/MS issues. Review and provide feedback on Combat & Mission Support Systems effectiveness, maintenance management practices, and required improvements. Evaluate Air Force directives to ensure adherence to Government and Air Force standards and proper use of systems, facilities, and support personnel. Support ipts by researching materials related to maintenance and equipment management. Conduct Logistics Supportability Analysis of Illustrated Parts Breakdowns to ensure SRU/LRU part availability. Maintain system baselines to current configurations, including updating supplier information and CAGE codes. Support integrated logistics efforts including provisioning, source coding, TO management, CM, AFTO 22/252 processing, quality deficiency evaluation, and alternate source identification. Possess or develop experience with range systems, radar, or electronics systems at the system, subsystem, or commodity level across program phases. Required Skills: Due to the sensitivity of the customer, U.S. citizenship is required. Must have and be able to maintain an Active Secret clearance Bachelor's degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, five of which must be in dod Experience with configuration management processes including CCB support, ECP evaluation, deviation/waiver review, deficiency report processing, and management of drs/AFTO 22/252 actions. Proficiency with Technical Order (TO) development and lifecycle support, including tctos, TO validation/verification, TO cataloging/tracking (TOMA), and digital TO systems. Ability to maintain and manage system baselines, drawing packages, modification part lists, provisioning data, and NSN/DLA updates across hardware/software configurations. Experience supporting OSS&E, logistics supportability analysis, and integrated logistics functions such as provisioning, source coding, maintenance data, DMS/MS mitigation, and readiness reporting. Technical familiarity with range systems, radar systems, or electronic systems at the system, subsystem, or component level. Travel: 25% Salary Range $90,220-$130,000 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives. We offer competitive compensation, benefits, and opportunities for learning and development. Our broad and competitive mix of benefits is designed to support and protect employees and their families. Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs. Learn more about our benefits here: DCS Corp Benefits
Job Overview: Pay Range $60hr - $65hr Requirement/Must Have: 10+ years of General Information Technology experience. 5+ years of experience with Cisco Routing and Switching. 5+ years of experience with VLAN Management. 2+ years of experience in Network Design. 5+ years of experience with Subnetting. 3+ years of experience with Routing Protocols (BGP, OSPF, etc.). 2+ years of experience in Network Security. 2+ years of experience with DNS/DHCP. 2+ years of experience in Network Monitoring. 2+ years of experience in Network Cable Management. 2+ years of experience with Cisco FMC/Firepower. 3+ years of experience in Solutions Design Build. 2+ years of experience in Integration Troubleshooting. 2+ years of experience in Cybersecurity. 2+ years of experience with Software Integrations. Responsibilities: The Network Administrator installs, configures, and supports an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures. Coordinate the development, implementation, and maintenance of a local area network or wide area network. Maintains the network's physical and logical structures, including network connections. Maintains network support software, analyzes user support statistics, and recommends appropriate measures. Installs, tests, and maintains network hardware and software. Prepares and analyzes statistics on network utilization and availability. Prepares training courses and provides user support and training in the use of available hardware, software, and utilities. Performs tuning and capacity planning activities to enhance the performance of the network resources. Assesses existing network, software, and current solutions and makes recommendations based on product specifications and best cybersecurity practices. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of Infrastructure solutions. Responds to Tier 1 and 2 network and software support requests. Communicates effectively with teammates and customers of varying levels of technical expertise. Responds to all break/fix requests associated with network resources. Designs extensions of and connections to the campus network. Assists with configuration and deployment of new/replacement network hardware and communications infrastructure. Maintains up-to-date project and architecture documentation. Maintains up-to-date inventory and maintenance records. Monitors network resources for faults and traffic anomalies. Resolves connection issues between users and resources. Maintains detailed change history of network changes. Supports ITS Field Maintenance with communications' implementation and troubleshooting. Supports team efforts to improve cybersecurity controls and defenses. Supports team efforts for threat hunting and mitigation. Manages time and resource constraints. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/05/2026
Full time
Job Overview: Pay Range $60hr - $65hr Requirement/Must Have: 10+ years of General Information Technology experience. 5+ years of experience with Cisco Routing and Switching. 5+ years of experience with VLAN Management. 2+ years of experience in Network Design. 5+ years of experience with Subnetting. 3+ years of experience with Routing Protocols (BGP, OSPF, etc.). 2+ years of experience in Network Security. 2+ years of experience with DNS/DHCP. 2+ years of experience in Network Monitoring. 2+ years of experience in Network Cable Management. 2+ years of experience with Cisco FMC/Firepower. 3+ years of experience in Solutions Design Build. 2+ years of experience in Integration Troubleshooting. 2+ years of experience in Cybersecurity. 2+ years of experience with Software Integrations. Responsibilities: The Network Administrator installs, configures, and supports an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures. Coordinate the development, implementation, and maintenance of a local area network or wide area network. Maintains the network's physical and logical structures, including network connections. Maintains network support software, analyzes user support statistics, and recommends appropriate measures. Installs, tests, and maintains network hardware and software. Prepares and analyzes statistics on network utilization and availability. Prepares training courses and provides user support and training in the use of available hardware, software, and utilities. Performs tuning and capacity planning activities to enhance the performance of the network resources. Assesses existing network, software, and current solutions and makes recommendations based on product specifications and best cybersecurity practices. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of Infrastructure solutions. Responds to Tier 1 and 2 network and software support requests. Communicates effectively with teammates and customers of varying levels of technical expertise. Responds to all break/fix requests associated with network resources. Designs extensions of and connections to the campus network. Assists with configuration and deployment of new/replacement network hardware and communications infrastructure. Maintains up-to-date project and architecture documentation. Maintains up-to-date inventory and maintenance records. Monitors network resources for faults and traffic anomalies. Resolves connection issues between users and resources. Maintains detailed change history of network changes. Supports ITS Field Maintenance with communications' implementation and troubleshooting. Supports team efforts to improve cybersecurity controls and defenses. Supports team efforts for threat hunting and mitigation. Manages time and resource constraints. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.